20160405DIA to Staff 16-38.pdf

FiTCEIVED
DA,HNE HUANG ?ti6 ill _S AH 9: 38
DEPUTY ATTORNEY GENERAL i-:. : r .. .: r .:1, ,^
IDAHO PUBLIC UTILITIES COMMISSION , ', i . i ,li-i,.'.;,,1]5StCt;
PO BOX 83720
BOISE, IDAHO 83720-0074
[phone]
IDAHO BAR NO. 8370
Street Address for Express Mail:
472W. WASHINGTON
BOISE, IDAHO 83702-5983
Attorney for the Commission Staff
BEFORE TTIE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE APPLICATION OF )
DIAMOND BAR ESTATES WATER COMPAN-Y ) CASE NO. DIA-W-15-01
FOR AN INCREASE IN RATES AI\ID CHARGES )
FOR WATER SERVICE IN THE STATE OF ) rnrnn PRODUCTION
IDAHO ) nreuEST oF THE
) COTvTMISSION STAFF TO
) NNUTOND BAR ESTATES
) WATER COMPAI\IY
The Staffof the Idaho Public Utilities Commission, by and through its attorney of record,
Daphne Huang, Deputy Attorney General, requests that Diamond Bar Water Company
(Diamond tsar; Company) provide the tbllowing documents and intbrmation as soon as possible,
but no later than TUESDAY, APRIL 512016.
This Production Request is to be considered as continuing, and Diamond Bar Water
Company is requested to provide, by way of supplementary responses, additional documents that
it or any person acting on its behalf may later obtain that will augment the documents produced.
For each item, please indicate the name of the person(s) preparing the answers, along
with the job title of such person(s) and the witness who can sponsor the answer at hearing.
THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER MARCH 15,2016
REQUEST NO. 16: Please answer the following questions regarding irrigation meters:
a. Who installs the irrigation meters (original connection)?
b. Who maintains the irrigation meters?
c. Who tests to insure accurate readings?
RESPONSE: The original connection of Irrigation Meters was performed by Diamond
Bar Estates Water Co. Since the year of 2008 the Irrigation Meters in all their entirety
are maintained, installed, uninstalled and the accuracy of the readings are the
responsibility of the home owners.
REQUEST NO. 17: lnformation provided in the 2007 case (DIA-W-07-01) indicates
that irrigation meters are removed and reinstalled on an annual basis. How are these costs
accounted tbr? Who pertbrms this work? How do you insure water quality is maintained'/
RESPONSE: As stated in the Response to Request No 16 the Home Owners are
responsible for the annual install and uninstall of the irrigation meters. Diamond Bar Estates
Water Co requires from the home owlers who maintain a sprinkler system to send the Company
the annual backflow test results report from their sprinkler company.
REQUEST NO. 18: What is the per meter cost of this removal and reinstallation for
irrigation meters referenced in the previous question?
RESPONSE: The response to Request 16 and 17 makes Request No 18 non applicable,
Except every spring and fall the Water Master turns the water on to each irrigation meters. The
time to do this is approximately 3 hrs. The turning on and otf of irrigation meters is considered a
separate wage, however, it is not. The Water Master is paid through the monthly $475 he
recelves. .
REQUEST NO. 19: Please provide a diagram of typical I inch meter installation.
RESPONSE: See Exhibit 17
REQUEST NO.20: Please provide a diagram of typical2 inch (irrigation) meter
installation.
RESPONSE:
meters.
See Exhibit l7a. The 2" meter and double check are above ground
THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER MARCH 15,2016
REQUEST NO. 2l: What is the current (initial) connection charge for the irrigation
meter? Is the Company proposing to change the charge?
tlJi,SPONStl: Diamond tsar Estates Water Co does not have an initial connection
charge for irrigation meters. The Company is no longer responsible for irrigation meters in all its
entirety and does not propose any change in the future.
REQIIEST NO. 22: How does the Company measure the production flow from Well
#2 (emergency well)? Where is the meter that measures this flow located? Please provide
pumping data for the emergency well by day for 2014.
RESPONSE: The Company has a flow meter located at Well #2 site. The flow meter
readings for well #2 arc done once a month. The meter is read whether or not Well #l is
attached. See Exhibit22for pumping data.
REQUEST NO.23: In the event that there is a transfer of the land surrounding Well #2,
is there a plan to insure that this well is available for system requirements? Please explain.
RESPONSE: There is no plan or written agreement and do not foresee one for the
future. Well #2 has been used in an "As Needed" Basis and is a private well on private property.
If there is a transfer of land surrounding Well #2the well will no longer be available to Diamond
Bar Estates Water Co.
REQUEST NO. 24: Please provide a list of all water quality tests for the water sources
(wells) and the tests within the distribution system as required by the Idaho Department of
Environmental Quality. For each type of test, indicate the frequency, total cost per test and the
prorated yearly (normalized) cost. (For example, Well #1, arsenic test, every 3 years, $20 per
test, $20 per year, and so on).
RESPONSE: See Exhibit 18 and 18a
REQUEST NO.25: Is a backflow prevention device installed for every customer, for
both residential and for irrigation meters (for those customers having irrigation meters)?
THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER MARCH 15,2016
RESPONSE: Customers know the devices are required and The Company is to receive
the annual report from the company who tums on their sprinkler systems in the spring. The
customers without sprinkler system are to have an atrnospheric breaker on their outside hose bib.
REQUEST NO.26: Are all backflow devices checked and certified as operational on an
annual basis? If not, how many backflow meters are checked?
RESPONSE: The customers are to have backflow prevention devices tested annually
by a Certified Tester and the Company is to receive the report. The Customers without a
sprinkler system are to have an atmospheric breaker on their outside hose bib.
REQUEST NO.27: Please provide a copy of the engineering report (from firm hired by
the Company) on the pump transformers. (Refer to response to Production Request 6).
RESPONSE: See Exhibit 19
RITQUIIST N0.2E: lollowing up on Production Request No. 6, please provide the
dates that the back up well was turned on from 2008 to 2013.
RESPONSE: l0l2ll20l0 thru I ll02ll0 and lll07ll2 thru llll3ll2
REQUEST NO. 29: [n response to Production Request No. I l, the Company stated that
Diamond Bar Water was not charged for water provided by Mr. Turnipseed's private well. Were
there any other reasons for not charging the water company for use of the well? Please explain.
RESPONSE: No. The Company's first priority is to get water to the Customers as
quickly as possible. When the well pump of well#l goes down it is an average of 5 day process
to replace, flush and take the appropriate tests.
REQUEST NO.30: Following up on Production Request 14, please provide the amount
that the Company could call upon from private equity, (i.e. from the owner, Mr. Tumipseed) to
fund repairs or system improvements in the case of an emergency.
RESPONSE: The Company has the ability to go to a bank and get the amount needed
at the time of repairs or system improvements.
THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER 4 MARCH 15,2016
REQUEST NO. 31: In Case No. DIA-W-07-01, Order No. 30455, the Commission set
Net Plant in Service (Rate Base) at $16,801. In the Application, the Company states that Rate
Base is $40,398. Following up on Production Request No. l, please provide a schedule of
capital projects that make up the difference from the previous case. Please include invoices, as
well as the date equipment was placed in service and the associated depreciation schedule.
RESPONSE: 8ll4l07 Failed Booster pump #l was replaced, $1,862.10.
12120108 Replace Broken gate valves Well #2 due to freeze damage, $2,465.50.
2l22ll0 Replaced Failed Booster Pump #2, Well #1, $2,150.00. 5ll4ll0 Replace Failed Delay
Relay Timer Well #1, $592.92. 8/9/lOReplaced Failed 3" wafer check valve Well #1,
$1073.66. 8ll2ll1 Replaced on Well #1 failed Nema starter, Booster Pump #2 andETHM
metero $5630.63. 8/l0ll2 Well #l replace Booster pump #l and Low level shut off, $2,235.17.
11126112 Well #l Pulled and replaced well pump, $12,088.52. 10/8114 Well #1 Pulled and
Replaced, $14,170.91. Also installed a Franklin SubMonitor Premium w/ lightning arrestor,
82,270.97. 6110115 Well#l Pulledandreplacedwellpump$13,763.80. 8l24ll5 Well#1 pulled
and replaced well pump. Upgraded from a 6" 60 hp purnp to an 8" 60hp pump, $25,998.40.
NOTE: Invoices will be available on site.
REQUEST NO.32: Production Request No. 2 and Audit Request No. 10 indicated
there are three electricity purchase entries each month. Please explain what each of the three
different power invoices are for (i.e., pump house, shop, etc).
RESPONSE: Kootenai Electric Coop charges the Company for Well #l and Well #2.
Avista charges the Company for natural gas which heats the pump house, Well #1, during the
winter months.
REQUEST NO.33: Please provide an as built diagram of the water system.
RESPONSE: See Exhibit2D and20a
RIT,QUEST N0.34: Please provide a schedule showing the number ot'new connection
by year from 2008 to 2015.
RESPONSE: From 2008 through 2015 there the Company has had two (2) new
connections. 20121(one), 2015 1 (one)
THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER MARCH 15,2016
REQUEST NO. 35: Please provide sample bill statements sent to customers under the
following circumstances:
(a) Customer is current on payment and has no past due balance;
(b) Customer owes a past due amount;
(c) Customer is billed only the monthly minimum charge (winter bill); and
(d) Customer is billed for usage accumulated over the winter (bill issued after the first
reading is taken in the spring).
RESPOSNE: See Exhibit2lab2lb,2lc,2ld
REQUEST NO.36: Please explain how commodity charges are calculated in situations
where previous monthly bills were estimated or meter readings missed.
RESPONSE: The Company does not do estimating and meter readings are only
missed during the winter months which in the spring the bill is calculated as follows:
Months no readings done: Nov, Dec, Jan, Feb, and Mar. Meter read April 1't. Winter gallon
allowance would be27500 gals. Example: TL winter usage 35000-27500 :7500.
7500/1000*.80 : 6.00 + 29.00 : 35.00.
RJTQUEST N0. 37: Please explain the steps taken by the Company to collect past due
bills prior to actual termination of service.
RBSPONSE: Ordinarily The Company does not experience long overdue accounts.
There are a few who will linger as long as 90 days then catch up with a payment. When an
Owner rents their home The Company usually experiences difficulty collecting payment. First
step is stamping billing statement with our Past Due Stamp for approximately 3 billing cycles. If
there is no response from customer a discontinuation notice is sent. If still no results a phone call
is made stating service will be discontinued within 48 hours and proceed to post a notice of cut
of time and date on the door of house. The Company does not use a door tag.
REQUEST NO. 38: Please provide a copy of the following Company documents:
(a) Initial Notice to Terminate;
(b) Final Notice of Intent to Terminate Service; and
(c) Notice of Procedure for Reconnecting Service (door tag or notice, if used).
THIRD PRODUCTION REQUEST
TO DTAMOND BAR WATER 6 MARCH 15,2016
RESPONSE: See Exhibits 23 and23a
DATED at Boise, Idatro, this day of March 2016.
Daphne Huang
Deputy Attomey General
Technical Staff: Bentley Erdwrml I 6-27
JoeTerryl2S-34
Chris HechU35-38
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THIRD PRODUCTION REQUEST
TO DIAMOND BAR WATER MARCH 15,2016
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DEQ Public Drinking Water System Exh,brt 16
Monitoring Schedule Report
Print Date: January 3,2014
ID1280268. DIAMOND BAR ESTATES
Community water system serving 103 people and 43 connections.
Regulated by COEUR D ALENE REGIONAL OFFICE.
The following schedules include monitoring periods between 11112014 and 1213112022.
Schedules for Distribution System(s)
Group/Analyte Name
coLrFoRM (TCR)
LCR. LEAD COPPER
LCR. LEAD COPPER
LCR - LEAD COPPER
9/30
9/30
6t1
6/1
Code
3100
PBCU
PBCU
PBCU
Monitoring Frequency
1 per MN
5 per3Y due in 2016
taken June through September
5per3Y duein2019
taken June through September
5per3Y duein2022
taken June through September
Seaeon Season
Begin Date End Date Satlsfied'll1 12131 Monthly611 9/30 'FUTURE
-FUTURE
-FUTURE
Schedules for WELL 1, Tag # E0009134
Please labelthese samples as'WELL 1'
Code
R226
R228
SODI
SODI
SODI
URAN
VOCS
ZARS
ZFLUztoc
zN02
zN03
zN03
zN03
zNo3
zNo3
zNo3
ALFA
GrouprAnalyte Nams
RADS.RADIUM 226
RADS - RADIUM 228
IOC - SODIUM
IOC - SODIUM
toc -soDtuM
RADS-UMNIUM
VOCS - GROUP
ARSENTC (1005)
IOC - FLUORIDE
IOCS. PHASE 2 AND 5
NITRITE
NITRATE
NITRATE
NITRATE
NITRATE
NITRATE
NITRATE
RADS - GROSS ALPHA
Monitoring Frequency
1 per 9Y due between 01/01/2008 arfr 1213112016
1 per 9Y due betu,€en 01/0'l/2008 and 1U31|2O1A
1 per3Y due between 01/012014 and 12t3112016
1 per 3Y due between 01101120'17 and 12131120'19
1 per 3Y due between 01lO1l202O and 1213112022
1 per9Y due between 01/01/2@8 and 128112016
per 6Y due between O1l01f2014 and 1213112019
per 9Y due between O1rc1nfil and 1A31D019
per 9Y due between 0110112011 and 12131120'19
per 9Y due between 011011201'l and 143112019
per 9Y due between 011011201'l and 1213112019
pgq.YBlque between o1 111120'14 and 12131 t201 4
perYR due between 0110112015 and 1213'112015
perYR due between 0110112010 and 1213112016
1 perYR due between 01lUnU7 and 12131120'17
1 per YR due between 0llffinflg and 1213112018
'l perYR due between 0110112019 and 1A3112019
1 p€r 9Y due bstr,veen 01/01/2008 and 1213112016
Season
Begin Date
nla
Na
nla
nla
nla
Na
nla
nla
Na
nla
nla
nla
nla
nla
nla
nla
nla
nla
Season
End Date
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
nla
Satisfied
NO
NO
NO-FUTURE
-FUTURE
NO
NO
NO
NO
NO
NONo r,/.rtirt-FUTURE
.FUTURE
*FUTURE
-FUTURE
-FUTURE
NO
Schedules for WELL 2,Tag # E0009135
Please label these samples as '\NELL 2'
Code
zN02
zN03
Group/Analyte Name
NITRITE
NITRATE
Monitorlng Frequency
1 per 9Y due between 0'110112011 and 1213112019
1 per YR due between 0110112014 and 1213112014
Season Season
Begin Date End Oatenla nlanla nla
Satisffed
NO
NO ,,fl|"r
"'FUTURE" ln the "Satisfied" cotumn lndicates the sampling rcqulrement begins sometime in the future. Sampling before the monitoring
period begin date will not saUsfy the requirement for the monitoring period.
".See CO" ln the "Satisfled" column lndlcates the operator needs to contact his or her compllance offlcer (CO) to verify that samples have
been taken and the schedule has been satisfied.
Prlnt Date: January 3, 2014 Page 1 of 2
ZNO3 NITMTE
ZNO3 NITMTEZNO3 NITRATEZNO3 NITRATEZNO3 NITRATE
.FUTURE
.FUTURE
.FUTURE
.FUTURE
.FUTURE
per YR due betvveen 0110112015 and 1A31nU5
per YR due bettveen 01/01/20'16 ann 12/3112016
perYR due between 01101D017 and 1?J31i2017
per YR due between Oll01l2018 and 1213112018
per YR due between 0110112019 and 1213112019
nla
Na
nla
nla
nla
nla
nla
nla
nla
nla
IMPORTANT NOTICE: This monitoring schedule is provided to you as a courtesy and is current as of January 3, 2014. This monitoring schedule
may be changed or modified as needed. Please revisit the monitoring schedule tool and review the system's monitoring schedule prior to sampling to
ensure compliance with the most cunent monitoring requirements. Contad your public water system regulating agency if you have any questions.
"-FUTURE" in the "Satisfied" column lndicates the sampling requlrement begins sometime ln the future. Sampling before the monitoring
period begin date will not satigfy the requirement for the monitoring period.
"'See CO" in the "Satisfied" column lndlcates the operator needs to contact his or her compllance offlcer (CO) to verlfy that samples have
been taken and the schedule has been saUsfied.
Print Date: January 3,2014 Page 2 ot 2
Exhrbil- l8*
ATt Accurate Testing Labs,LLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phone [phone] . Fax [phone]
Web site: www.accuratetestins.com e-mail: [e-mail]
Environmental Chemical Testing Laboratory
Drinking Water Microbiology Prices:
lneterotropnic Plate lcount
llron Bacteria laiobgicat Activity
I
I Slime Forming Bacteria leiongrcat Activity
I
Sufrt" Reducing Bacteria lAiobgicat Activity
Itotat cotitorm/ E. Coli lCount (QuantTray)
ffi lPresenUAbsent
lCryptosporidium l.
*Cryptosporidium analysis is performed by: Analytical Laboratories, lnc. 1-800-574-5773.
ATL Accurate Testing Labs,LLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phone [phone] . Fax [phone]
Web site: www.accuratetesting.com e-mail : [e-mail]
Environmental Chemical Testing Laboratory
Drinking Water lndividual Parameters Prices:
ln"ioity lszs oo lcopp"t lszs oo
lnratinity lszs oo lcyanioe ls+s.oo lseenium
letuminum lszs oo lRuoriae
lnmmonia
Frt"*-_.y -
IAr"""j"
lszs oo lHaroness
lszs.oo
$25.00
l$rs.oo
hrsso -
Itron
It*"d
F--"n**,rn
Manganese
Mercury
F"lybd"*;l$25.00 lThallium
Vanadium
lszo oo
lszs.oo
icnroride !szo.oo lNickel
Fhr-i*_-Eoso F*"
-Fmo-f--hrmo tr-
lo-Phosphate irurbidity
$45.00
lcoo"rt lszs.oo
ATt Accurate Testing Labs,LLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phone (2O8) 762 8378 . Fax [phone]
Web site: www.accuratetestins.com e-mail: [e-mail]
Environmental Chemical Testing Laboratory
Drinking Water trtpidldaho Prices:
Drinking Water lnorganic Washington Prices:
lcopp"t lnaroness lruitrate
lcor'lrron lruitrit"
lcyanioe lr-eao lseenium
lsiu"t
lcnorioe luercury lsooiu,
lcnromium lRuorioe lruicr"t lsur"te
lt'"ttim
ATL Accurate Testing Labs,LLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phoue [phone] . Fax [phone]
Web site: www.accuratetestinq.com e-mail: [e-mail]
Environmental Chemical Testing Laboratory
Drinking Water Organics Prices:
IEE; t $160.00
IHM's/HAAS $250.00
30c s04.1 $125.00
30c 547 $175.00
30c 549.1 $175.00
30c 515.3 8195.00
soc 525.2 rD lzt o.vv
['t50.00
Pesticides 608 t205.00
(1) Atrazine, Adipate Phthalate (2) 531 .1,525.2,504, 505, 508, 515.1
ATL Accurate Testing Labs,LLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phone [phone] . Fax [phone]
Web site: www.accuratetesting.com e-mail: [e-mail]
Environmental Chemical Testing Laboratory
Drinking Water Radiological Prices:
ffrhmrnuffi,lnno n l$Eioo -;[nnffir lnno zzo
lnno zze
Inaoon Gas in Water
lu
ATL Accurate Testing LabsnLLC
7950 Meadowlark Way . Coeur d'Alene, ID 83815 . Phone [phone] . Fax [phone]
Web site: www. accuratetesting.com e-ma il : mueller@accuratete sting. com
Environmental Chemical Testing Laboratory
Drinking Water Quality Prices:
lnaroness llron lu"ng"n"r"troo-l
Drinking Water:W*lafr: I
1",Iro ryl
*ttrbit t1
AElii[*:;":t*
7038 w. Davidson Avenue I Coeur d'Alene, lO 83814
208.666.4@1 I Fax [phone] I w.aeiengin*ilng,.com
September 23,2015
Diamond BarWater Co.
PO Box 1870
Hayden lD 83835-0081
Attention: Mr. Bob Turnipseed
Subject DiamondBarWelllnvestigation
Observation Report
Dear Bob:
From our conversations and historical data received, it is our understanding that the well pump
located at Diamond Bar Estates has experienced problems since 2002; having to be replaced
multiple times. Since November 2012,the motor has been replaced three times (Appendix C).
On August 27, 2015 AEI Engineering, lnc. made its initial site visit for the purpose of providing
condition assessment and evaluation of the well house's electrical system serving the well pump.
The scope of this evaluation included analysis of the utility service, surge protection devices,
grounding system and pump motors.
On September 1, 2015 AEI observed the existing 6" pump motor being removed from service
and exchanged with a new'8' 60 HP pump. After being removed, AEI observed the existing
pump motor to have "blueing"; evidence of overheating. See appendix A. This is the fourth time
the motor has been replaced since November 2012.
A complete electrical metering investigation was conducted from September 8, 2015 through
September 11,2015. AEl, KEC and United Crown Pump and Drilling were contributors and/or
witnesses of this metering investigation. See appendices D, E and F.
The following summarizes the existing electrical system:
1. The facility is fed by Kootenai Electric Cooperative (KEC). The utility service is comprised
of 3 single phase, 25KVA, 480V, pole mounted transformers in a corner grounded Delta
configuration. The existing electricalservice, a fused disconnect, is located inside the well
house and is rated 2004 at 480V, 3 phase. The electrical service distance from the utility
transformer is over 200 ft.
2. The fused disconnect distributes three phase 480 volt power to a gutter system. The
gutter system serves (1) 60 HP well pump motor combination starter, (1) 20 HP fire pump
motor combination starter, (2) 3 HP booster pump motor combination starters and (1)
load center via a disconnect and transformer. This gives the site a total motor load of 86
HP. All motors have across-the-line starters.
3. The well pump is monitored and protected by a Franklin Electric SubMonitor, a Square D
SDSA3650 surge protection device and Delta Lightning Anestor.
M15112 Emtw Snrrary
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Page2 September 23,2015
4. The grounding system is comprised of grounding electrode conductors, bonds to piping,
a bond to the well case and ground rods.
5. The well pump feeder conductors between the starter and well head were replaced with 2
AWG copper conductors on September 2,2015.
The following electrical issues were observed:
1. The starting voltage dip on the system is approximately 15 percent.
2. The only Surge Protection Device (SPD) unit installed is under sized and located in the
well pump branch circuit which makes it less effective for the service entrance.
3. The cunent utility transformers are under sized.
a. Per the pump manufacturefs instructions (Appendix B), the 60 HP pump needs a
75kVA transformer. Cunently, the 75kVA transformer at full load can produce 90
amps. When all pumps are running, the service transformer is forced to produce
roughly 115 amps; this loads the transformer lo 128o/o rated load.b. The transformer is in a comergrounded delta configuration.
4. The 60 HP well pump has a Full Voltage Non-Reversing (FVNR) or "across-the-line
starte/'.
a. Per the KEC electric service handbook, motors over 20 HP are required to be soft
started (Appendix G).
5. The overall grounding (bonding) system is segmented and uses multiple connections,
conduit, equipment supports to make an interconnected system. This method of bonding
meets the minimum code requirements, however, it does not provide adequate grounding
for transient events as each connection provides a source of substantial voltage
differential during a transient event (lightning or power system disturbance).
6. Per NEC 230.90(8), the existing service equipment is not acceptable for the existing
corner grounded Delta utility service. A breaker must be used to simultaneously open all
phases (Appendix H).
7. The voltage drop from the well pump starter panel to the motor terminals was calculated
to be approximately 11.8 volts (Appendix E). Therefore, when voltage at the starter panel
is measured to be 471.7 volts or less, the motor is not being provided its rated voltage of
460 volts. This is shown in Appendix F.
Recommend actions to improve system protection:
1. Replace all end connectors on grounding system. Due to the sites history of lightning
strikes, replacing all of the end connections of the grounding conductors will give the
electrical system a more solid grounding system. This will provide increased protection
from lighting and faults in the system.
2. lnstall a new SPD to protect the service entrance of the system in addition to the existing
monitoring and protection equipment currently in use. At a minimum, provide the following
SPD:
M15112 Emii\€ SumEy
I
I
Page 3 September 23,2015
a. Service entrance protection (Square D, HWA-8OKA).
3. Provide a larger 112.5 l(/A, 480V1277, Wye connected service transformer. Preferably, a
pad mount type located next to the building.
4. lf the service is not upgraded, replace the existing service fused disconnect.
5. Replace the FVNR across-the-line starter serving the well pump with a solid state soft
starter.
a. The soft starter will not only be less stressful on the electrical system (reduced
inrush cunent) and pump motor but will also provide a higher level of protection to
the motor while running.
Several appendix sections have been included for this report:
Appendix A contains site visit pictures.
Appendix B contains well pump manufactureds instructions (Franklin Electric).
Appendix C contains sequence of events summary logs.
Apoendix D contains KEC metering data
Appendix E contains AEI Field Report - 9/8/15.
Appendix F contains AEI metering data.
Appendix G contains KEC's Electrical Service Handbook.
Appendix H contains NEC reference.
We appreciate this opportunity to provide our services to you.
Please do not hesitate to contact me if you have any questions.
Sincerely,
Ryan Li2ko, E.l.Raymond J. Watkins, P.E.
Kfr*lryb {%**// z/a,il,,,"*
OriginalSigned By:
Raymond Joseph Watkins
Dated Original Signed: 91231 15
Original Location: AEI Engineering lNC.
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fu<htbrl L4
DISCONTINUANCE OF SERVICE
DATE
AMOUNT PAST DUE
Our records show that, at the time of this mailing, your account is past due. We are sorry but
unless your account is paid in full by your service will be disqontinued.
Please contact our office immediately if payment has already been made. lf service is
disconnected it will be restored only after the full amount due has been paid. A reconnection
charge of $15.00 during normal working hours and $30.00 all other hours will be required.
lf you are unable to pay the total amount due, PLEASE CONTACT OUR OFFICE TO DISCUSS
ARRANGEMENTS which may allow you to pay the past due amount in installments and avoid
termination of service.
DIAMOND BAR ESTATES WATER CO
PO BOX 1870
HAYDEN ID 83835
208 665 9200
SERVICE ADDRESS
The company will postpone termination of utility service to a residential customer for thirty days
from the date of the receipt of certificate by a licensed physician or public health official that
states:
A. You or a member of 'your family, or other permanent resident of the premises where service
is rendered is seriously ill or has a medical emergency or will become seriously ill or have a
medical emergency because of termination of service, and
B. Termination of utility service would seriously affect you, a member of your family, or resident
of the household.
This certificate must be in writing and show clearly the name of the person whose serious illness
or medical emergency would be adversely affected by termination, and the name, title, and
signature of the person giving notice of or certifying the serious illness or medical emergency.
Prior to the expiration of any medical postponement you must contact the company and make
arrangement for the payment of the past due amount. YOU MAY BE PERMITTED TO PAY THE
PAST DUE AMOUNT IN REASONABLE INSTALLMENTS.
You may direct complaints concerning billing or termination of service to the company or to the
ldaho Public Utilities Commission. Such complaints may be made in person, in writing, or by
telephone to the company. Complaints td the ldaho Commission should be directed to the ldaho
Public Utilities Commission Staff, PO Box 83720 Boise lD 83720-0074, and Telephone 1-800-
432-0369
lf a complaint is made, your utility service will not be terminated as a result of the dispute that is
the subject matter of the complaint while the complaint is being reviewed by the company or by
the Commission so long as you pay allamounts not in dispute including current bills.
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