2000Annual Report.pdf

RECEIVED @FILEDO
ANNUAL RE Li
ON
OF
TROY TELEPHONE COMPANY
NAME
702 E MAIN STREET,KENDRICK,ID 83537
ADDRESS
TO THE
IDAHO PUBLIC
UTILITIES COMMISSION
FOR THE
YEAR ENDED DECEMBER 31,2000
P 0.Box 5158 Telephone:[phone]
Madison.WI 53717 1799 FAX:[phone]
April 12,2001
Mr.Randy Lobb
i ti ities Commission
P.Box 8h372803720-0074
RE:Potlatch &Troy Form I-Idaho Separated Results of Operations
Dear Mr.Lobb,
Please find enclosed the hard and electronic copies of the 2000 Part 36 reports for Potlatch andTroyTelephoneCompanies.The Part 36 reports are being submitted in place of the Form IbecausethePart36containsessentiallyalloftheinformationrequiredbytheIdahoSeparatedResultsofOperationsreport.Also,Terri Carlock,Audit Section Supervisor,has approvedthissubstitutiononApril9,2002.
The submitted Part 36 reports for Potlatch and Troy havebeen printed on yellow paper andmarked"Confidential"and "Proprietary Information".Please keep these for the Commission'suseonly.Again,in speaking with Ms.Carlock,these reportsshall not be made public.Forpublicinspection,we are submitting the Cost Study Separations Factors for each respectivecompany.
Please review this submission and if you haveany questions or need any further information,please call me at 608-664-4156.Thank you.
Sincerely,
16seph R.Keyes
Manager-Cost Study
Enclosures
Cc:Jeff Jung
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ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TOTHEIDAHOPUBLICUTILITIESCOMMISSIONFORTHEYEARENDINGDECEMBER31,2000
COMPANY INFORMATION
Exact name of utility:Troy Telephone Compny
Address of principal office:702 E Main Street,Kendrick,ID 83537
Telephone Number (Area Code_208___)835-2211
Cities or towns served:Troy
Name and title of officerhaving custody of the general corporate books of account:John Erpenbach,Assistant Treasurer
Address of office where corporate books are kept and phone number:
301 S Westfield Rd,Madison,Wl 53717
Organized under the laws of the State of:Idaho
Date of organization:21-Jul-58
Form of organization (proprietorship,association,corporation):Corporation
If a Subchapter S Corporation,please specify:
Name and address of controlling company,if any:TDS Telecommunications Corporation
301 S Westfield Rd,Madison,WI 53717
Names of affiliated companies.Give address and description of business:See Attached
OFFICERS
Report below the title,name and office address of each general officer of the utility at the end of theyear.If there were any changes during the year,show the name,title,and address of the previousofficerandthedateofchange.
Title Name Address
President Michael A.Pandow Madison,Wl
Vice President Jerry W Masters Madison,WIVicePresidentDavidAWittwerMadison,WI
Vice President Daniel V Gregory Madison,WI
Vice President Paul E Pederson Madison,WI
Vice President Larry Boehm LaCenter,WAVicePresidentConradCMarksMadison,WI
Vice President James Probert Asotin,WA
Secretary/Treasurer David Jones Madison,WI
Assistant Treasurer John R Erpenbach Madison,WI
Assistant Secretary Phyllis A Conatser Knoxsville,TNAgentJamesProbertMadison,WI
Agent Louis D Reilly,ll!Madison,WI
DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time during the
year:(Fees related to meetings only.)
Term Expired
or Current Term Meetings Attended Fees Paid
Name Will Expire This year During Year
and Address
Daniel V.Gregory Open 1 $0.00
Jerry W.Masters Open 1 $0.00
Michaiel A.Pandow Open 1 $0.00
David A.Wittwer Open 1 $0.00
Name of Chairman of the Board:Michaiel A.Pandow
Name of Secretary (or Clerk)of Board:Phyllis A Conatser
Number of Meetings of the Board during the year:1
MANAGERS
List the name of each person who performed management duties for the Company during the year,and
the total wages and bonuses paid to those persons:(Do not include Director fees in these amounts.)
Name Title Wages and Bonuses Paid
Jim Probert Manager N/A
Revised 12/00 Page 2
NOTES TO THE FINANCIAL STATEMENTS
Please provide important information such as changes in accounting or depreciation practices,
extensions or additions to the system;disposal of any substantial portion of the property of the utility;
reorganization,mergers,or consolidations with other companies;leases executed;other contracts
or agreements entered into;changes made in articles of incorporationor amendments;the
occurrence of contingency losses or gains.
None to report.
Revised 8/99 Page 3
BALANCE SHEETAssetsandOtherDebits
Balance Balance IncreaseBeginningatEndorTitleofAccountofYearofYear(Decrease)Current Assets
1120 Cash and Equivalents ---
1130 Cash 1,295,988 1,557,154 261,1661140SpecialCashDeposits---1150 Working Cash Advances 50 50 -1160 Temporary Investments ---1180 Telecommunications Accts.Receivable 72,989 73,517 5281181Accts.Rec.Allow.-Telecommunications ---1190 Other Accounts Receivable 95,122 94,574 (548)1191 Accounts Receivable Allow.-Other ---1200 Notes Receivable ---
1201 Notes Receivable Allowance ---1210 Interest &Dividends Receivable 14,776 8,609 (6,167)1220 Material and Supplies ---
1280 Prepayments ---
1290 Prepaid Rents ---1300 Prepaid Taxes ---
1310 Prepaid Insurance ---1320 Prepaid Directory Expenses 4,592 2,814 (1,778)1330 Other Prepayments 1,600 1,600 -1350 Other Current Assets 49 49 -Noncurrent Assets
1401 Investment in Affiliated Companies ---
1402 Investment in Nonaffiliated Companies 2,000 2,000 -1406 Nonregulated Investments 1,053 998 (55)1407 Unamortized Debt Issuance Expense ---
1408 Sinking Funds ---
1410 Other Noncurrent Assets 3,999 3,230 (769)1438 Deferred Maintenance &Retirements ---1439 Deferred Charges ---
1500 Other Jurisdiction Assets -Net ---Property,Plant and Equipment
2001 Telecommunications Plants in Service 2,383,717 2,487,609 103,8912002Prop.Held for Future Telecom.Use ---2003 Telecom.Plant under Constr.-Short Term 13,004 2,468 (10,536)2004 Telecom.Plant under Constr.-Long Term ---2005 Telecom.Plant Adjustment ---2006 Nonoperating Plant ---2007 Goodwill ---Depreciation and Amortization Accounts3100AccumulatedDepreciated 1,289,567 1,419,960 130,3933200Accum.Depre.-Held for Future Use ---3300 Accumulated Depreciation -Nonoperating ---3400 Accumulated Amortization -Tangible ---3410 Accum.Amort.-Capitalized Leases ---3420 Accum.Amort.-Leasehold Improvements ---3500 Accumulated Amortization -Intangible ---3600 Accumulated Amortization -Other ---
TOTAL ASSETS 2,599,373 2,814,713 215,340
Revised 8/99
BALANCE SHEET
Liabilities &Stockholders'Equity
Balance Balance Increase
Beginning at End orTitleofAccountofYearofYear(Decrease)
Current Liabilities
4010 Accounts Payable 56,566 49,591 (6,974)4020 Notes Payable ---4030 Advance Billings and Payments 14,400 14,400 -4040 Customer Deposits ---4050 Current Maturities -Long -Term Debt 31,573 33,182 1,6094060CurrentMaturities-Capital leases ---4070 Income Taxes -Accrued 12,372 41,747 29,3754080OtherTaxes-Accrued 10,412 10,735 3244100NetCurrentDefer.Oper.Income Taxes ---4110 Net Current Defer.Nonoper.Income Taxes ---4120 Other Accrued Liabilities 5,000 5,200 2004130OtherCurrentLiabilities5,645 13,559 7,914Long-Term Debt
4210 Funded Debt 616,423 583,150 (33,273)4220 Premium on Long-Term Debt ---
4230 Discount on Long-Term Debt ---
4240 Reacquired Debt ---
4250 Obligations Under Capital Leases ---
4260 Advances from Affiliated Companies ---
4270 Other Long-Term Debt ---
Other Liabilities &Deferred Credits
4310 Other Long-Term Liabilities (400)(895)(495)4320 Unamort.Oper.Invest.Tax Credits -Net ---
4330 Unamort.Nonoper.Invest.Tax Credits -Net ---
4340 Net Noncurrent Defer.Oper.Income Taxes 118,850 106,116 (12,734)4350 Net Noncur.Defer.Nonoper.Income Taxes ---
4360 Other Deferred Credits 1,750 1,443 (307)4370 Other Juris.Liab.&Def.Credits -Net ---
Stockholders'Equity
4510 Capital Stock 19,325 19,325 -
4520 Additional Paid-In Capital ---
4530 Treasury Stock ---
4540 Other Capital ---
4550 Retained Earnings 1,707,458 1,937,161 229,703
TOTAL LIAB.&OTHER CREDITS 2,599,373 2,814,713 215,340
Revised 8/99 Page 5
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5
Ga
r
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u
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21
1
6
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p
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5,
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1
2
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3,
3
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21
2
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63
,
0
5
5
63
,
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5
5
21
2
2
Fu
r
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r
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-
21
2
3
Of
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p
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4,
8
4
5
4,
8
4
5
21
2
4
Ge
n
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r
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r
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20
1
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1
3
0
22
,
1
4
5
(1
7
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8
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20
5
,
7
8
8
22
1
1
An
a
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r
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-
22
1
2
Dig
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28
5
,
2
1
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28
5
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1
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22
1
5
El
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r
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-
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2
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22
3
1
Ra
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22
3
2
Ci
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29
3
,
0
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4
43
,
8
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0
33
6
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23
1
1
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23
2
1
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23
4
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1
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-
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6
2
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24
1
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Po
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22
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0
3
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1,
5
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5
5
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24
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14
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4
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9
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8
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7
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3
3
6
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5
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2
48
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1
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7
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2
24
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6
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5
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26
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77
1
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51
4
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36
,
6
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4
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8
9
6
38
,
5
3
0
21
2
2
Fu
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t
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e
-
21
2
3
Of
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c
e
Eq
u
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p
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e
n
t
2,
4
9
8
84
2,
5
8
2
21
2
4
Ge
n
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r
a
l
Pu
r
p
o
s
e
Co
m
p
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t
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r
s
12
6
,
0
2
9
28
,
7
7
0
(1
7
,
4
8
7
)
13
7
,
3
1
2
22
1
1
An
a
l
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g
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e
c
t
r
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-
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1
2
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g
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l
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t
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h
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g
15
6
,
2
3
8
15
,
9
4
8
17
2
,
1
8
6
22
1
5
El
e
c
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-
M
e
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2
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22
3
1
Ra
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22
3
2
Ci
r
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t
Eq
u
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p
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t
70
,
8
9
5
19
,
6
2
3
90
,
5
1
8
23
1
1
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1
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4
1
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5
1
Pu
b
l
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r
m
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a
l
Eq
u
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-
23
6
2
Ot
h
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r
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r
m
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a
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Eq
u
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n
t
-
24
1
1
Po
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s
22
,
0
3
4
(7
6
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21
,
9
5
8
24
2
1
Ae
r
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77
,
3
2
0
7,
3
2
0
84
,
6
4
0
24
2
2
Un
d
e
r
g
r
o
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b
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5,
4
7
4
32
4
5,
7
9
8
24
2
3
Bu
r
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d
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b
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78
3
,
5
7
0
73
,
7
4
4
85
7
,
3
1
4
24
2
4
Su
b
m
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r
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-
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2
6
In
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Eq
u
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t
77
1
1,
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1
4
(1
,
6
7
1
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51
4
21
2
1
Bu
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d
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s
36
,
6
3
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1,
8
9
6
38
,
5
3
0
21
2
2
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21
2
3
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f
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c
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Eq
u
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p
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t
2,
4
9
8
84
2,
5
8
2
21
2
4
Ge
n
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r
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r
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m
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r
s
12
6
,
0
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9
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,
7
7
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7
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4
8
7
)
13
7
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1
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15
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2
3
8
15
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9
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1
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22
1
5
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1
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t
70
,
8
9
5
19
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6
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5
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23
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1
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5
1
Pu
b
l
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r
m
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a
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Eq
u
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p
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6
2
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r
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r
m
i
n
a
l
Eq
u
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p
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n
t
-
24
1
1
Po
l
e
s
22
,
0
3
4
(7
6
)
21
,
9
5
8
24
2
1
Ae
r
i
a
l
Ca
b
l
e
77
,
3
2
0
7,
3
2
0
84
,
6
4
0
24
2
2
Un
d
e
r
g
r
o
u
n
d
Ca
b
l
e
5,
4
7
4
32
4
5,
7
9
8
24
2
3
Bu
r
i
e
d
Ca
b
l
e
78
3
,
5
7
0
73
,
7
4
4
85
7
,
3
1
4
24
2
4
Su
b
m
a
r
i
n
e
Ca
b
l
e
-
24
2
6
In
t
r
a
b
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i
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d
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n
g
Ne
t
w
o
r
k
Ca
b
l
e
-
24
3
1
Ae
r
i
a
l
Wi
r
e
(9
8
1
)
-
(9
8
1
)
24
4
1
Co
n
d
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s
t
e
m
s
9,
0
8
4
50
4
9,
5
8
8
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T
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L
1,
2
8
9
,
5
6
7
14
9
,
6
2
7
-
(1
9
,
2
3
4
)
1,
4
1
9
,
9
6
0
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l
e
a
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e
li
s
t
in
d
i
v
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a
l
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p
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.
Re
v
i
s
e
d
8/
9
9
Pa
g
e
9
INVESTMENTS
Report below the investments in Accounts 1401,1402 and 1406.Identify each investment as to the
account in which included.Minor amounts in Account 1406 may be grouped by classes.
BookCostof BookCostof
Investments Investments
Disposed of Held atDescriptionDateAcquiredThisyearEndofYear
A/C 1402 Rural Telephone Bank Stock 05/19/1991 $1,000.00
A/C 1402 Rural Telephone Bank Stock 10/18/1992 $1,000.00
A/C 14062 Non-reg Materials &Supplies $980.00
A/C 14063 Non-reg Leased Investment $18.21
Totals $2,998.21
RECEIVABLES
Itemize amounts show in Accounts 1180,1190 and 1200.For notes receivable list each note separately and
include the maturity date and interest rate.Minor amounts in Account 1210 may be combined.
Amount at End of Year
Notes AccountsNameofCompanyReceivableReceivable
11801-11803 Due from Customers $73,517.18
1190101 TDS Telecom $1,660.21
1190210-1190220 Access Services Biling &Collection $58,584.34
1190230 National Exchange Carrier Billing Association $5,669.00
1190250 TollUncollectible $2,869.42
1190300 Other $4,870.34
1190700 Advances Rec -TDS Telecom $20,921.00
1210200 Interest $8,609.29
Totals $176,700.78
Revised 8/99 Page 10
P 1 +
n
NOTES PAYABLE
For Notes Payable,list each note separately and include the maturity date and interest rate.
Interest
Name of Creditor Date of Note Rate Due Date Face Amount
NONE
Totals
ACCOUNTS PAYABLE
Report below all Accounts Payable amounting to more than $100.00
Name of Creditor Amount
4010101 TDS Long Distance Corp 95.12
4010101 Potlatch 5,181.47
4010101 Asotin 1,232.85
4010101 TDS Inc 43.29
4010101 Arcadia 13.71
4010101 Lewis River Telephone Company 222.63
4010101 TDS Telecom 15,100.93
4010210 USWEST (1,306.38)
4010210 AT&T 1,314.49
4010210 SPRINT 17.82
4010210 MCI (16.22)
4010210 VARTEC 872.74
4010210 CLEAR CHOICE 283.04
4010210 ILLUMINET 2,795.92
4010230 National Exchang Carrier Association 25,248.44
4010300 A/P Vendors (2,674.67)
4010310 Gift Cert Ots 75.00
4010320 Subscriber Billing 1,091.02
Totals 49,591.20
Revised 8/99 Page 11
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CAPITAL STOCK
Report below the particulars called for concerning common and preferred stock at end of year,designating separate series of any general class.Show totals separately for common andpreferred.
For each class of preferred stock,show the dividend rate and whether dividends are cumulative ornoncumulative.
Show details in a footnote of capital stock sold during the year.Include number of shares,consideration received,premium or discount,and expenses incurred.
Number Outstanding perofSharesParValueBalanceSheetClass&Series of Stock Authorized per Share Shares Amount
Common Stock 1,000 $25.00 773 $19,325.00
Revised 8/99 Page 13
INCOME &RETAINED EARNINGS STATEMENT
Item Total Company Idaho Only
Total Operating Income (from page 15)766,929.87 766,929.87
Total Operating Expenses (from page 17)444,492.23 444,492.23
7100 Other Operating Income and Expense (228.00)(228.00)
7210 Operating Investment Tax Credits-Net --
7220 Operating Federal Income Taxes 104,127.00 104,127.00
7230 Operating State and Local Income Taxes 23,779.00 23,779.00
7240 Operating Other Taxes 19,183.88 19,183.88
7250 Provision for Deferred Operating Income Taxes-Net (12,273.00)(12,273.00)
7200 Operating Taxes (Total)134,816.88 134,816.88
7310 Dividend Income (113.00)(113.00)
7320 Interest Income (85,799.60)(85,799.60)
7330 Income from Sinking and Other Funds --
7340 Allowance for Funds Used During Construction --
7350 Gains/Losses from the Disposition of Certain Property --
7360 Other Nonoperating Income --
7370 Special Charges 416.36 416.367300NonoperatingIncomeandExpense(85,496.24)(85,496.24)
7410 Nonoperating Investment Tax Credits-Net --
7420 Nonoperating Federal Income Taxes 30,037.00 30,037.00
7430 Nonoperating State and Local Income Taxes 7,470.00 7,470.00
7440 Nonoperating Other Taxes --
7450 Provision for Deferred Nonoperating Income Taxes-Net --
7400 NonoperatingTaxes 37,507.00 37,507.00
7510 Interest on Funded Debt 32,044.31 32,044.31
7520 Interest Expense-Capital Leases --
7530 Amortization of Debt Issuance Expense --
7540 Other Interested Deductions --
7500 Interest and Related Items 32,044.31 32,044.31
7610 Extraordinary Income Credits --
7620 Extraordinary Income Charges --
7630 Current Income Tax Effect of Extraordinary Items-Net --
7640 Provision for Deferred Income Tax Effect of --
Extraordinary Items-Net -
7600 Extraordinary Items --
7910 Income Effect of Jurisdictional Ratemaking --
Differences-Net --
7990 Nonregulated Net Income (25,908.90)(25,908.90)
AMOUNT TRANSFERRED TO RETAINED EARNINGS 229,702.59 229,702.59
Revised 8/99 Page 14
OPERATING REVENUES
Item Total Company Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue 155,263.78 155,263.78
5002 Optional Extended Area Revenue 43.26 43.26
5003 Cellular Mobile Revenue --
5004 Other Mobile Services Revenue --
5010 Public Telephone Revenue --
5040 Local Private Line Revenue --
5050 Customer Premises Revenue --
5060 Other Local Exchange Revenue 27,397.61 27,397.61
5069 Other Local Exchange Settlements --
Network Access Services Revenues -
5081 End User Revenue (SLC)43,020.15 43,020.15
5082 Switched Access Revenue (Interstate)211,451.85 211,451.85
5083 Special Access Revenue 26,489.00 26,489.00
5084 State Access Revenue (Intrastate)254,300.71 254,300.71
Long Distance Network Services Revenues
5100 Long Distance Message Revenue -All --
Miscellaneous Revenues
5230 Directory Revenue 9,911.54 9,911.54
5240 Rent Revenue 2,475.00 2,475.00
5250 Corporate Operations Revenue -
5261 Special Billing Arrangements Revenue --
5262 Customer Operations Revenue --
5263 Plant Operations Revenue --
5264 Other Incidental Regulated Revenue 596.85 596.85
5269 Other Revenue Settlements 47.40 47.40
5270 Carrier Billing &Collection Revenue 38,086.73 38,086.73
Uncollectible Revenues -
5301 Uncollectible Revenue -Telecommunications (2,154.01)(2,154.01)
5302 Uncollectible Revenue -Other --
TOTAL OPERATING REVENUES 766,929.87 766,929.87
Please identify the following revenues:
NECA USF $_60,631.00 .To what account were they booked?5082110
State USF $0 .To what account were they booked?N/A
Revised 8/99 Page 15
OPERATING EXPENSES
Item Total Company Idaho Only
Plant Specific Operations Expense
6110 Network Support Expenses --
6112 Motor Vehicle Expense 5,471.68 5,471.68
6113 Aircraft Expense --
6114 Special Purpose Vehicles Expense 30.08 30.08
6115 Garage Work Equipment Expense --
6116 Other Work Equipment Expense --
6120 General Support Expenses --
6121 Land and Building Expenses 9,787.95 9,787.95
6122 Furniture and Artworks Expense (36.00)(36.00)
6123 Office Equipment Expense 18.59 18.59
6124 General Purpose Computers Expense --
6210 Central Office Switching Expenses --
6211 Analog Electronic Expense --
6212 Digital Electronic Expense 3,377.80 3,377.80
6215 Electro-Mechanical Expense --
6220 Operators System Expense -
6230 Central Office Transmission Expenses --
6231 Radio Systems Expense --
6232 Circuit Equipment Expense 198.73 198.73
6310 Information Origination/Termination Expense -
6311 Station Apparatus Expense --
6341 Large Private Branch Exchange Expense --
6351 Public Telephone Terminal Equipment Expense --
6362 Other Terminal Equipment Expense --
6410 Cable and Wire Facilities Expenses --
6411 Pole Expense 1,337.98 1,337.98
6421 Aerial Cable Expense 2,361.10 2,361.10
6422 Underground Cable Expense --
6423 Buried Cable Expense 14,277.93 14,277.93
6424 Submarine Cable Expense -
6425 Deep Sea Cable Expense --
6426 Intrabuilding Network Cable Expense -
6431 Aerial Wire Expense -
6441 Conduit Systems Expense --
TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 36,825.84 36,825.84
Revised 8/99 Page 16
OPERATING EXPENSES
Item Total Company Idaho Only
Plant Nonspecific Operations Expense
6510 Other Property/Plant/Equipment Expenses --
6511 Property Held for Future Telecomm.Use Expenses --
6512 Provisioning Expense --
6530 Network Operations Expense --
6531 Power Expense 3,841.35 3,841.35
6532 Network Administration Expense 18,017.73 18,017.73
6533 Testing Expense 93.46 93.46
6534 Plant Operations Administration Expense (12,623.05)(12,623.05)6535 Engineering Expense 6,657.34 6,657.34
6540 Access Expense --
6560 Depreciation and Amortization Expenses --
6561 Depreciation Expense-Telecom.Plant in Service 147,409.00 147,409.006562DepreciationExpense-Property Held for Future Use --
6563 Amortization Expense -Tangible --
6564 Amortization Expense -Intangible --
6565 Amortization Expense -Other 1,413.72 1,413.72
Total Plant Nonspecific Operations Expenses 164,809.55 164,809.55
Customer Operations Expense
6610 Marketing --
6611 Product Management 13,154.13 13,154.13
6612 Sales 10,174.03 10,174.03
6613 Product Advertising 3,576.47 3,576.47
6620 Services --
6621 Call Completion Services 267.77 267.77
6622 Number Services 5,299.99 5,299.99
6623 Customer Services 93,325.55 93,325.55
Total Customer Operations Expense 125,797.94 125,797.94
Corporate Operations Expense
6710 Executive and Planning --
6711 Executive 9,562.52 9,562.52
6712 Planning 4,028.12 4,028.12
6720 General and Administrative --
6721 Accounting and Finance 35,598.17 35,598.17
6722 External Relations 16,757.51 16,757.51
6723 Human Resources 10,367.34 10,367.34
6724 Information Management 24,101.24 24,101.24
6725 Legal 11,988.81 11,988.81
6726 Procurement 1,414.65 1,414.65
6727 Research and Development --
6728 Other General and Administrative 3,240.54 3,240.54
6790 Provision for Uncollectible Notes Receivable --
Total Corporate Operations Expense 117,058.90 117,058.90
TOTAL OPERATING EXPENSES 444,492.23 444,492.23
Revised 8/99 Page 17
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ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31,_2000_.
CUSTOMER RELATIONS RULES COMPLIANCE
Rule IDAPA 31.21.01.603
Rule IDAPA 31.41.01.105
Please provide copies of:
Summary of Customer Relations Rules for Telephone Corporations
Idaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers Yes No
Included in directory Yes x No
Date of notification November 1,2000
Alternate method of notification
Rule IDAPA 31.41.01.403.02
Record of Complaints:
Number received by Company
Category of complaints (if known):
Deposit Disputes N/A
Charges on Bill
Denial/Termination
Quality or Availability
of Service
Carrier Selection/Assignment
Miscellaneous
Revised 8/99 Page 20
CERTIFICATE
State of Idaho )
)ss
County of Latah )
WE,the undersigned DavidWittwer and David Jones
of the Troy Telephone Company utility,
on our oath do severally say that the foregoing return has been prepared under our direction,from
the original books,papers,and records of said utility;that we have carefully examined same,and
declare the same to be a correct statement of the business affairs of said utility for the period
covered by the return in respect to each and every matter and thing therein set forth,to the best of
our knowledge,information and belief.
(Chief Officer)
(Officer in Charg Accounts)
Subscribed and Sworn to Before Me this I day of ,(Year)OO /
Notary Public
My Commission expires .2.L,(Year)So /.
gdklexcelljnelsonlanuirpts/telannuairpt
Revised 8/99 Page 21
Troy Telephone
Difference
pg 4 2001 Telecommunications Plant in Service 2,487,608.68
pg 6 TOTAL PLANT ACCOUNTS 2,487,607.66
1.02
pg 4 3100 Accumulated Depreciation 1,419,960.47
pg 8 TOTAL 1,419,960.00
0.47
pg 10 Investments Total $2,998.21
pg 4 1401+1402+1406 2,998.21
0.00
pg 10 Receivables Total $176,700.78
pg 4 1180+1181+1190+1191+1200+1201+1210 176,700.78
0.00
pg 11 Notes Payable Total
pg 5 4020 Notes Payable 0.00
#VALUE!
pg 11 Accounts Payable Total $49,591.20
pg 5 4010 Accounts Payable 49,591.20
0.00
pg 12 Long Term Debt Total 583,149.77
pg 5 4210+4240+4250+4260+4270 583,149.77
0.00
pg 13 Common Stock $19,325.00
pg 5 4510 Capital Stock 19,325.00
0.00
pg 14 Total Operating Income (from page 16)766,929.87
pg 15 TOTAL OPERATING REVENUES 766,929.87
0.00
pg 14 Total Operating Expenses (from page 18)444,492.23
pg 17 TOTAL OPERATING EXPENSES 444,492.23
0.00
pg 4 TOTAL ASSETS 2,814,713.16
pg 5 TOTAL LIAB &OTHER CREDITS 2,814,713.16
0.00
Check
TroyTelephone Company,Inc.
A wholly-ownedsubsidiary of
TDS Telecommunications Corporation
2000 Financial Report
Together with Independent Public Accountants'Reports
TROY TELEPHONE COMPANY,INC.
CONTENTS
Page
Report of IndependentPublic Accountants 1
Financial Statements
Balance Sheets 2
Statements of Income 4
Statements of Retained Earnings 5
Statements of Cash Flows 6
Notes to Financial Statements 7
Report of IndependentPublic Accountants on Compliance
and Internal Control Over Financial Reporting Appendix A
Independent Public Accountants'Report on Compliance
With 7 CFR Part 1773.33 Appendix B
REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS
To the Board of Directors
Troy TelephoneCompany,Inc.:
We have audited the accompanying balance sheets of Troy Telephone Company,Inc.(the
"Company",an Idaho corporation and a wholly-owned subsidiary of TDS Telecommunications
Corporation)as of December31,2000 and 1999,and the related statements of income,retained earnings
and cash flows for the years then ended.These financial statements are the responsibility of the
Company'smanagement.Our responsibility is to express an opinion on these financial statements based
on our audits.
We conducted our audits in accordance with auditing standards generally accepted in the United
States and the standards for financial audits contained in Government Auditing Standards (1994
revision),issued by the Comptroller General of the United States.Those standards require that we plan
and perform the audit to obtain reasonable assurance about whether the financial statements are free of
material misstatement.An audit includes examining,on a test basis,evidencesupporting the amounts
and disclosures in the financial statements.An audit also includes assessing the accounting principles
used and significant estimates made by management,as well as evaluating the overall financial
statement presentation.We believe that our audits provide a reasonable basis for our opinion.
In our opinion,the financial statements referredto abovepresent fairly,in all material respects,the
financial position of Troy TelephoneCompany,Inc.as of December31,2000 and 1999,and the results
of its operations and its cash flows for the years then ended in conformity with accounting principles
generally accepted in the United States.
In accordance with Government Auditing Standards,we have also issued our report dated
January 24,200 1,on our considerationof the Company's internal controls over financial reporting and
our testing of its compliance with certain provisions of laws,regulations,contracts and grants.That
report is an integral part of an audit performed in accordance with GovernmentAuditing Standards and
should be read in conjunction with this report in considering the results of our audit.
LL R
ARTHUR ANDERSEN LLP
Chicago,Illinois
January24,2001
TROY TELEPHONE COMPANY,INC.
BALANCE SHEETS -ASSETS
December 31,
2000 1999
CURRENTASSETS
Cash and cash equivalents S 1,557,205 $1,296,038
Accounts receivable
Due from customers 73,517 72,989
Due from affiliates 22,58 1 22,953
Other,principallyconnecting companies 71,993 72,170
Interest and dividends receivable 8,609 14,776
Other current assets 4,462 6,239
1,738,367 1,485,165
INVESTMENTS
Rural Telephone Bank stock,at cost 2,000 2,000
Nonregulated investments,net 998 1,053
2,998 3,053
TELECOMMUNICATIONSPLANT,at original cost
In service 2,486,869 2,382,978
Under construction 2,468 13,004
Less accumulated depreciation 1,419,959 1,289,566
1,069,378 1,106,416
Nonoperating plant,net 740 740
1,070,118 1,107,156
OTHERASSETS AND DEFERRED CHARGES
Regulatory assets 3,230 3,999
Other assets 895 400
4,125 4,399
$2,815,608 S 2,599,773
The accompanying notes am an integral part of these financial statements.
TROY TELEPHONE COMPANY,INC.
BALANCE SHEETS -LIABILITIES AND STOCKHOLDER'S EQUITY
December 31,
2000 1999
CURRENTLIABILITIES
Current maturities of long-term debt $33,182 $31,573
Accounts payable
Due to affiliates 55,323 34,877
Advance billings and customer deposits 14,400 14,400
Other,principally connecting companies 27,700 31,663
Accrued taxes 19,049 12,811
Other current liabilities 18,758 10,642
168,412 135,966
OTHERLIABILITIES AND DEFERRED CREDITS
Deferred income taxes 106,116 118,850
Regulatory liabilities 1,443 1,750
107,559 120,600
LONG-TERMDEBT,excluding current maturities 583,150 616,423
STOCKHOLDER'S EQUITY
Common stock,par value $25 per share:
1,000 shares authorized,773 shares issued and outstanding 19,325 19,325
Retained earnings 1,937,162 1,707,459
1,956,487 1,726,784
$2,815,608 $2,599,773
The accompanying notes are an integral part of these financialstatements.
TROY TELEPHONE COMPANY,INC.
STATEMENTS OF INCOME
Year Ended December 31,
2000 1999
OPERATINGREVENUES
Local services S 182,709 $177,449
Networkaccess services 535,261 520,066
Miscellaneous services 48,963 43,883
766,933 741,398
OPERATINGEXPENSES
Plant specific operations 36,825 42,609
Plant nonspecific operations 15,987 36,877
Depreciation and amortization 148,823 141,485
Customer operations 125,801 122,393
Corporate operations 116,831 105,794
Income and other taxes 134,817 123,679
579,084 572,837
OPERATINGINCOME 187,849 168,561
NONOPERATINGINCOME(DEDUCTIONS)
Nonregulated revenues 51,105 42,160
Nonregulated expenses (25,195)(23,987)
Interest and dividendincome 85,912 67,378
Nonoperating income taxes (37,507)(21,369)
Other -nonoperating income (deductions)(417)(832)
73,898 63,350
INCOME BEFORE INTERESTEXPENSE 261,747 231,911
INTERESTEXPENSE
Long-term debt 32,044 32,118
NET INCOME $229,703 S 199,793
The accompanying notes are an integral part of these financial statements.
TROY TELEPHONE COMPANY,INC.
STATEMENTS OF RETAINED EARNINGS
Year Ended December 31,
2000 1999
BALANCE AT BEGINNINGOF PERIOD $1,707,459 $1,507,666
Add:Net income 229,703 199,793
BALANCE AT END OF PERIOD $1,937,162 $1,707,459
The accompanying notes are an integral part of these financial statements.
TROY TELEPHONE COMPANY,INC.
STATEMENTS OF CASH FLOWS
Year Ended December 31,
2000 1999
CASH FLOWS FROM OPERATINGACTIVITIES
Net Income $229,703 $199,793
Add (Deduct)adjustments to reconcile
net income to net cash providedby
operating activities:
Depreciation and amortization 149,682 142,390
Deferred income taxes and investment tax credit,net (12,272)1,796
Change in accounts receivable 21 (54,416)
Change in other current assets 7,944 (8,667)
Change in accounts payable 16,483 (15,622)
Change in other current liabilities
(excluding current maturities of Iong-term debt)14,354 1,830
Change in other assets and liabilities (495)732
405,420 267,836
CASH FLOWS FROM FINANCING ACTIVITIES
Repayments of long-term debt (31,664)(30,191)
CASH FLOWS FROM INVESTINGACTIVITIES
Additions to telecommunications plant,net of salvage and
cost of removal (112,589)(103,690)
Change in temporary cash investments -44,568
Change in marketable non-equity securities -54,097
(112,589)(5,025)
Net Increase in Cash and Cash Equivalents 261,167 232,620
Cash and Cash Equivalents -
Beginning of period 1,296,038 1,063,418
End of period $1,557,205 S 1,296,038
The accompanying notes are an integral part of these financial statements.
REPORT OF INDEPENDENTPUBLIC ACCOUNTANTS
To the Board of Directors
Troy TelephoneCompany,Inc.:
We have audited the accompanying balance sheets of Troy Telephone Company,Inc.(the
"Company",an Idaho corporation and a wholly-owned subsidiary of TDS Telecommunications
Corporation)as of December31,2000 and 1999,and the related statements of income,retained earnings
and cash flows for the years then ended.These financial statements are the responsibility of the
Company'smanagement.Our responsibility is to express an opinion on these financial statements based
on our audits.
We conductedour audits in accordance with auditing standards generally accepted in the United
States and the standards for financial audits contained in Government Auditing Standards (1994
revision),issued by the Comptroller Generalof the United States.Those standards requirethat we plan
and perform the audit to obtain reasonable assurance about whether the financial statements are free of
material misstatement.An audit includes examining,on a test basis,evidence supportingthe amounts
and disclosures in the financial statements.An audit also includes assessing the accountingprinciples
used and significant estimates made by management,as well as evaluating the overall financial
statement presentation.We believethat our audits provide a reasonable basis for our opinion.
In our opinion,the financial statements referredto above present fairly,in all material respects,the
financial position of Troy TelephoneCompany,Inc.as of December31,2000 and 1999,and the results
of its operations and its cash flows for the years then ended in conformity with accounting principles
generally accepted in the United States.
In accordance with Government Auditing Standards,we have also issued our report dated
January24,2001,on our considerationof the Company's internal controls over financial reporting and
our testing of its compliance with certain provisions of laws,regulations,contracts and grants.That
report is an integral part of an audit performed in accordance withGovernment AuditingStandards and
should be read in conjunction with this oport in consideringthe results of our audit.
Arthur Andersen LLP
Chicago,Illinois
January24,2001
TROY TELEPHONE COMPANY,INC.
NOTES TO FINANCIAL STATEMENTS
(1)TDS TELECOMMUNICATIONSCORPORATION
Troy Telephone Company,Inc.(the Company)is a wholly-owned subsidiary of TDS
Telecommunications Corporation (TDS TELECOM).TDS TELECOM is a wholly-owned subsidiary
of Telephoneand Data Systems,Inc.(TDS).
He Company's principal line of business is providing local telephoneservice and access to long-
distance telephone service through its local exchange network.The principal market for these
telecommunications services are local residential and business customers residing in the exchanges the
Companyserves.
(2)SIGNIFICANTACCOUNTINGPOLICIES
T11e accounting policies of the Company conform to generally accepted accountingprinciples and
reflect practices appropriate to the telecommunications industry.111e accounting records of the
Company are maintained in accordance with the uniform system of accounts prescribed by the Public
ServiceCommission of Idaho(the Commission).
The preparation of financial statements in conformity with generally accepted accounting
principles requires management to make estimates and assumptions that affect certain reported
amounts and disclosures.Accordingly,actual results could differ from those estimates.
TelecommunicationsPlant
Telecommunicationsplant is stated at the original cost of construction including capitalized costs
of certain taxes,payroll-related expenses and for individual projects meeting dollar and length criteria,
an allowance for funds used during construction (AFUDC).There was no AFUDC capitalized in 2000
or 1999.The telecommunications plant in service balances and reserve balances by major plant
categories at December31,2000and 1999 are listed in the followingtables:
December31,
2000 1999
Plant in Accumulated Plant in Accumulated
Service Depreciation Service Depreciation
GeneralSupportAssets $285,703 $178,938 $282,715 $165,932
Central Office Switching 285,219 172,186 285,219 156,238
Central Office Termination 336,855 90,518 293,034 70,895
Outside Plant 1,579,092 978,317 1,522,010 896,501
Totals $2,486,869 $1,419,959 $2,382,978 $1,289,566
Depreciation
The Company provides depreciation for financial reporting purposes using the composite method
applied on a straight-line basis.The composite depreciation rate,computed by dividing depreciation
expense by the average balance of depreciable property,was 6.1%and 6.1%in 2000 and 1999,
respectively.The composite rates by major plant categories for 2000 and 1999 are listed in the table
below.Renewals and betterments of units of property are charged to telecommunications plant in
service.The original cost of depreciable property retired,together with removal cost less any salvage
æalized,is charged to accumulateddepreciation.Repairs and renewals of minor items of property are
charged to plant specific operations expense.No gain or loss is recognized in connectionwith ordinary
retirements of depreciable property.However,any gain or loss on retirements or sales of non-
telecommunicationsproperty and equipment is reflectedcurrently in operations.
Year Ended December31,
2000 1999
GeneralSupport Assets I 1.4%1 1.1%
Central Office Switching 5.6%5.6%
Central Office Termination 5.8%6.7%
Outside Plant 5.4%5.3%
RevenueRecognition
Operating and non-operating revenues are recognized when earned regardless of the period in
which they are billed.
Compensationfor interstate access services is receivedthrough tariffed access clurges filed by the
National Exchange Carrier Association (NECA)with the Federal CommunicationsCommission (FCC)
on behalf of the member companies.These access charges are billed by the Companyto the interstate
interexchangecarriers,and pooled with like revenues from all NECA membercompanies.The portion
of the pooled access charge revenue received by the Company is based upon its actual cost of providing
interstate access service,plus a return on the investmentdedicated to providing that service.
Compensation for intrastate/intralata access services is received under a Primary Care Plan.
Access Charges are billed by the Company to the primary intralata interexchange carrier,using tariffed
access rates filed with the Commission,and are retained by the Company.Toll revenue is billed to the
end user at the Primary Carrier's toll rates and is remitted to the PrimaryCarrier.
Compensation for intrastatelinterlata service is received through tariffed access charged as filed
with the Commission.These access charges are billed to the interlata interexchange carriers and
retained by the Company.
Accounts Receivable
On an ongoing basis,the Company grants credit to customers within the Latah County,Idaho area.
The Company generally does not require collateral or other security to support accounts receivable.
Credit risk associated with receivables is periodically reviewed by managementand an allowance for
doubtful accounts,if required,is established.No allowance for doubtful accounts was considered
necessary at December31,2000 and 1999.
Cash and Cash Equivalents
Cash and cash equivalents include cash and those short-term,highly-liquid investments with
original maturities of three months or less.The carrying amounts of cash and cash equivalents
approximate fair value due to the short-term nature of these investments.
SupplementalCash Flow Disclosures
The Companypaid inteæst and incometaxes in the amount of:
Year Ended December31,
2000 1999
Interest $31,844 $33,318
IncomeTaxes 136,037 120,794
(3)TAXES
For federal income tax purposes,the Company is included in the TDS consolidated tax return.
For financial reporting purposes,the Company computes its federal and state income taxes as if it
were not a member of the TDS consolidated group and filed separate federal and state income tax
returns.
Deferred income taxes are accounted for using an asset and liability approach that requires the
recognition of deferred tax liabilities and assets for the expected future tax consequences of
temporary differences between the financial statement and tax bases of assets and liabilities at the
applicable enacted tax rates.Also,a valuation allowance is required against deferred tax assets if,
based on the weight of available evidence,it is more likely than not that some or all of its deferred tax
assets will not be realized.
Tax provisions charged to expense for the years ended December 31,2000 and 1999 are
summarized below.Taxes chargedto other accounts are not significant.
Year Ended December31,
2000 1999
Federal income taxes:
Current $104,126 $77,222
Deferred,net (10,437)5,458
State income taxes:
Current 23,779 18,167
Deferred,net (1,835)2,114
Other taxes:
Property 17,972 19,663
Miscellaneous 1,212 1,055
Total income and other taxes $134,817 $123,679
Nonoperating income taxes:
Federal current $30,037 $21,808
Amortization of investment tax credit -(5,776)
State current 7,470 5,337
Total nonoperating income taxes $37,507 $21,369
Total income tax expense,divided by the sum of such tax expense and net income,results in
effective tax rates of40.0%and 38.4%for 2000 and 1999,respectively.T11e table below reconciles the
statutory federal income tax rate to the effective incometax rate.
Year Ended December31,
2000 1999
Statutory federal income tax rate 35.0%35.0%
State income taxes,net of federal benefit 5.0%5.1%
Amortization of investment tax credit 0.0%-1.8%
Other 0.0%0.1%
Effective income tax rate 40.0%38.4%
The componentsof the Company'sdeferred income taxes at December31,2000 and 1999 are as
follows:
December31,
2000 1999
Deferred income taxes:
Property-accelerateddepreciation and
other property related items $106,581 $119,413
Deferred tax assets 465 563
Net deferred income taxes $106,116 $l18,850
The Company has recordedadditional deferred income tax assets and liabilities related primarilyto
temporary differences not deferred under rate-making policy.A corresponding regulatory asset or
liability has been established to offset these deferred income tax adjustments.The unamortized
regulatory asset and liability balances as of December31,2000 are $3,230and $1,443,respectively,and
as of December31,1999 are $3,999 and $1,750,respectively.These amounts are being amortized over
the lives of the relatedtemporarydifferences.
At December31,2000 and 1999,the Companyhad no net current deferredtax assets or liabilities.
(4)EMPLOYEE BENEFIT PLANS
PensionPlan
The Company is a member of the TDS Employees'Pension Trust I.This qualified,
noncontributory defined contribution pension plan covers substantially all Company employees.Under
this plan,pension benefits and costs are calculated separately for each participant and are funded
currently.Pension costs for the plan were $(16,306)and $4,983 in 2000 and 1999,respectively.
Other PostretirementBenefits
The Company participates in two defined benefit postretirement plans of TDS.One plan
provides medical benefits and the other provides life insurance benefits.Under the plans,
postretirement benefits and costs are calculated for the plans and allocated to each participant.
Amounts allocated to the Company and charged to postretirement benefits expense in 2000 and 1999
were $(495)and $1,348,respectively.The Company contributed SO and $1,348 to the plans in 2000
(5)LONG-TERMDEBT
December 31,
2000 1999
Long-term debt:
RUS mortgage notes,5%$616,332 $647,996
Less:Current portion 33,182 31,573
Net long-term debt $583,150 $616,423
At December 31,2000,the Companyhas borrowed,before repayments,$1,006,000undercertain
loan agreements with the Rural Utilities Service (RUS),an agency of the Federal government,which
povide for no additional borrowings.These mortgage notes are to be repaid in equal quarterly
installments covering principal and interest beginning three years after dates of issue and expiring
through2017.
T11e annual requirements for principal payments on long-term debt for the years 2001 through
2005 are as follows:
Year Amount
2001 $33,182
2002 34,873
2003 36,649
2004 38,516
2005 40,479
Substantially all of the Company'stelecommunicationsplant is pledged under the RUS mortgage
note.
T11e carrying amounts and fair values of long-term debt as of December31,2000 are $616,332and
$507,033,respectively,and as of December31,1999 are $647,996and $522,463,respectively.The fair
values of the Company's long-term debt were estimated using discountedcash flow analysis based on
the Company's current incremental borrowing rates for similar types of borrowing arrangements.
(6)CONSTRUCTION EXPENDITURES
Telecommunications construction expendituæs totaled $93,400 and $102,100 in 2000 and 1999,
respectively.Expenditures for expansion of telecommunications plant are expected to total
approximately $122,000 during 2001.
(7)RELATED PARTIES
The Company is a wholly-owned subsidiary of TDS TELECOM which is a wholly-owned
subsidiary of TDS.
ManagementServices
Unless otherwise specified by written agreement,services provided to the Company by TDS
TELECOM or any of its subsidiaries are chargedon the basis of access lines and are allocated to the
Company on the basis of the Company's relative operating revenues and total assets in relation to the
consolidated group.These services include centralized management,accounting,commercial,
engineering and data processing services aggregating $252,500 and $242,700 in 2000 and 1999,
respectively.
Investments in A.ÛìliatedCompanies
At December31,2000 and 1999,the Company had investments in Affiliate Fund,Inc.,which is a
wholly-owned subsidiary of TDS.The Company participates in Affiliate Fund,a fund that purchases
short-and intermediate-term government and high-grade investment securities for the benefit of the
fund participants.The Company owns a proportionateshare of the fund based upon its account balance
as a percentage of the total assets in the fund.Interest income earned by the fund,net of direct
expenses,is passed through to the Company based upon the Company's averagedaily balance in the
fund.
The Company's investments in Affiliate Fund,classified as cash and cash equivalents,are
$1,553,810and $1,290,229at December31,2000 and 1999,respectively.
(8)INVESTMENTS
At December31,2000 and 1999,the Company had no equity securities with readily determinable
fair values.Included in investmentsat December31,2000 are two shares of RTB Class C stock.These
shares are recorded at cost,as the shares do not have readily determinable fair values.Most of these
shares were purchased from the RTB as a condition of obtaining long-term financing.Holders of Class
C stock are entitled to cash dividends.However,each class of stock must be held until the related RTB
loan is repaid and may be redeemed at the discretion of the Board of Directors of RTB,only after all
shares of Class A stock havebeen retired.
(9)DIVIDEND RESTRICTIONS
The Company is restricted from transferring funds to the parent or other affiliates in the form of
cash dividends,loans or advancesuntil certain financial æguirementsof its mortgage indentureshave
been met.At December31,2000,the Company could distribute up to $1,383,866to the parent or other
affiliates in the form of cash dividends,loans or advances.
REPORTOF INDEPENDENT PUBLIC ACCOUNTANTS
ON COMPLIANCE AND INTERNAL CONTROL OVER FINANCIAL REPORTING
To the Board of Directors,
Troy Telephone Company,Inc.:
We have audited the financial statements of TROY TELEPHONE COMPANY,INC.(the "Company,"an
Idaho corporation and a wholly owned subsidiary of TDS Telecomunications Corporation),as of and for
the years ended December 31,2000 and 1999,and have issued our report thereon dated January24,2001.
We conducted our audits in accordance with generally accepted auditing standards and the standards
applicable to financial audits contained in Government Auditing Standards(1994 revision),issued by the
Comptroller General of the United States.
Compliance
As part of obtaining reasonableassurance about whether the Company's financial statements are free of
material misstatement,we performed tests of its compliance with certain provisions of laws,regulations,
contracts,and grants,noncompliance with which could have a direct and material effect on the
determination of financial statement amounts.However,providing an opinion on compliance with those
provisions was not an objective of our audit,and accordingly,we do not express such an opinion.The
results of our tests disclosed no instances of noncompliance that are required to be reported under
Government Auditing Standards.
Internal Control Over Financial Reporting
In planning and performing our audit,we considered the Company's internal control over financial
reporting in order to determine our auditing procedures for the purpose of expressing our opinion on the
financial statements and not to provide assurance on the internal control over financial reporting.Our
consideration of the internal control over financial reporting would not necessarily disclose all matters in
the internal control over financial reporting that might be material weaknesses.A material weakness is a
condition in which the design or operation of one or more of the internal control components does not
reduce to a relatively low level the risk that misstatements in amounts that would be material in relation
to the financial statements being audited may occur and not be detected within a timely period by
employeesin the normal course of performing their assigned functions.We noted no matters involving
the internal control over financial reporting and its operation that we consider to be material weaknesses.
This report is intended for the information of the Board of Directors,management,and the Rural Utilities
Serviceand supplemental lenders.However,this report is a matter of public record and its distribution is
not limited.
ARTHUR ANDERSEN LLP
Chicago,Illinois
January 24,2001
INDEPENDENT PUBLIC ACCOUNTANTS REPORT
ON COMPLIANCE WITH 7 CFR PART 1773.33
To the Board of Directors
Troy Telephone Company,Inc.:
We have audited the financial statements of TROY TELEPHONE COMPANY,INC.for
the year ended December 31,2000,and have issued our report thereon datedJanuary24,2001.We conducted our audit in accordance with generallyacceptedauditingstandards,the standards for financial audits contained in
Government Auditing standards (1994 Revision)issued by the Comptroller
General of the United States,and 7 CFR Part 1773,Policy on Audits of Rural
Utilities Service (RUS)Borrowers.Those standards require that we plan andperformtheaudittoobtainreasonableassuranceaboutwhetherthefinancial
statements are free of material misstatement.
In planning and performing our audit of the financial statements of TroyTelephoneCompany,Inc.for the year ended December 31,2000,we considered
its internal control over financial reporting in order to determine ourauditingproceduresforthepurposeofexpressinganopiniononthefinancial
statements and not to provide assurance on the internal control over financialreporting.
A description of the responsibility of management for establishing andmaintainingtheinternalcontroloverfinancialreportingandtheobjectives
of and inherent limitations in such control is set forth in our independentpublicaccountants'report on compliance and internal control over financialreportingdatedJanuary24,2001,and should be read in conjunction with this
report.
Our consideration of the internal control over financial reporting would notnecessarilydiscloseallmattersintheinternalcontroloverfinancial
reporting that might be material weaknesses under standards established by the
American Institute of Certified Public Accountants.
A material weakness is a condition in which the design or operation of one or
more of the internal control components does not reduce to a relatively low
level the risk that misstatements in amounts that would be material in
relation to the financial statements being audited may occur and not be
detected within a timely period by employees in the normal course ofperformingtheirassignedfunctions.We noted no matters involving the
internal control over financial reporting and its operation that we consider
to be a material weakness as defined above.
7 CFR 1773.33 requires comments on specific aspects of the internal control
over financial reporting,compliance with specific RUS loan and security
instrument provisions,and other additional matters.We have grouped our
comments accordingly.In addition to obtaining reasonable assurance about
whether the financial statements are free from material misstatements,at your
request,we performed tests of specific aspects of the internal control over
financial reporting,of compliance with specific RUS loan and security
instrument provisions,and of additional matters.The specific aspects of the
internal control over financial reporting,compliance with specific RUS loan
and security instrument provisions and additional matters tested include,
among other things,the accounting procedures and records,materials control,
compliance with specific RUS loan and security instrument provisions set forth
in 7 CFR 1773.33(e)(2),and related-party transactions.In addition,our
audit of the financial statements also included the procedures specified in
7 CFR 1773.38 -.45.Our objective was not to provide an opinion on these
specific aspects of the internal control over financial reporting,compliance
with specific RUS loan and security instrument provisions,or additional
matters and,accordingly,we express no opinion thereon.
No reports (other than our report of independent public accountants and our
report of independent public accountants on compliance and internal control
over financial reporting,both dated January 24,2001)or summary of
recommendations related to our audit have been furnished to management as of
the date of this report.
Our comments on specific aspects of the internal control over financial
reporting,compliance with specific RUS loan and security instrument
provisions,and other additional matters as required by 7 CFR 1773.33 are
presented below.
COMMENTS ON CERTAIN SPECIFIC ASPECTS OF
THE INTERNAL CONTROL OVER FINANCIAL REPORTING
We noted no matters regarding Troy Telephone Company,Inc.'s internal control
over financial reporting and its operation that we consider to be a material
weakness as previously defined with respect to:
o the accounting procedures and records;
o the process for accumulating and recording labor,material,and
overhead costs,and the distribution of these costs to
construction,retirement,and maintenance or other expense
accounts;and
o the materials control.
COMMENTS ON COMPLIANCE WITH SPECIFIC RUS
LOAN AND SECURITY INSTRUMENT PROVISIONS
Management's responsibility for compliance with laws,regulations,contracts,
and grants is set forth in our independent public accountants'report on
compliance and internal control over financial reporting dated January 24,
2001,and should be read in conjunction with this report.At your request,we
have performed the procedures enumerated below with respect to compliance with
certain provisions of laws,regulations,contracts,and grants.The
procedures we performed are summarized as follows:
Procedure performed with respect to the requirement to maintain
all funds in institutions whose accounts are insured by an Agency
of the Federal government:
1.Obtained information from financial institutions with which
Troy Telephone Company,Inc.maintains funds that indicated
that the institutions are insured by an Agency of the Federal
government.
Procedures performed with respect to the requirement for a
borrower to obtain written approval of the mortgagee to enter into
any contract for the operation or maintenance of property,for the
use of mortgaged property by others,or for services pertaining to
toll traffic,operator assistance,or switching,for the year
ended December 31,2000,of Troy Telephone Company,Inc.:
1.Obtained and read a borrower-prepared schedule of new written
contracts entered into during the year for the operation or
maintenance of its property,or for the use of its property by
others as defined in 7 CFR Part 1773.33(e)(2)(i).
2.Reviewed Board of Director minutes to ascertain whether Board-
approved written contracts are included in the borrower-
prepared schedule.
3.Noted the existence of written RUS approval of each contract
listed by the borrower.
Procedure performed with respect to the requirement to submit RUS
Form 479 to the RUS:
1.Agreed amounts reported in Form 479 to Troy Telephone Company,
Inc.'s records.
Procedures performed with respect to the funded reserve and netplanttosecureddebtratiorequirements:
1.Reviewed loan security instrument to ascertain which condition
was elected by the borrower.
2.If the funded reserve option was selected,review financial
institution records to verify the existence of a separate bank
account for the reserve,and determine it was funded within one
year of approval of release of funds and that it remained
funded over the composite economic life of the facilities
financed.
3.If the net plant to secured debt ratio option was selected,
calculate the ratio and confirm that the 1.2 ratio was achieved
one year following the first advance of loan funds.
The results of our tests indicate that,with respect to the items tested,Troy
Telephone Company,Inc.complied,except as noted below,in all material
respects,with the specific RUS loan and security instrument provisions
referred to below.The specific provisions tested,as well as any exceptions
noted,include the requirements that:
The borrower maintains all funds in institutions whose accounts
are insured by an Agency of the Federal government.
The borrower's procedure is to submit management service
agreements to the RUS for affiliated services entered into for the
operation or maintenance of property and for the use of mortgage
property by others.This would include service contracts for
computer services and management services and lease agreements for
buildings,towers and switching.Standard interexchange contracts
for pole attachments and other commonly provided service
arrangements are not submitted.Based upon the borrower's
procedures,no contracts were required to be filed with and
approved by the RUS.Based upon our testing,nothing came to our
attention that caused us to believe that the borrower had not
complied in all material respects with its procedures governing
submission of management service agreements to the RUS in
accordance with the applicable RUS rules and regulations.
The borrower has submitted its Form 479 to the RUS and the
Form 479,Financial and Statistical Report,as of December 31,
2000,represented by the borrower as having been submitted to RUS
is in agreement with the Troy Telephone Company,Inc.'s records in
all material respects and appears reasonable based upon audit
procedures performed.
If applicable,the borrower had selected the net plant to secured
debt ratio option and nothing came to our attention to cause us to
believe a 1.2 ratio was not achieved one year following the first
advance of loan funds.
COMMENTS ON OTHER ADDITIONAL MATTERS
In connection with our audit of the financial statements of Troy Telephone
Company,Inc.,excepted as noted below,nothing came to our attention that
caused us to believe that Troy Telephone Company,Inc.failed to comply with
respect to:
o The reconciliation of subsidiary plant records to the
controlling general ledger plant accounts addressed at
7 CFR 1773.33(c)(1).
We noted that the continuing property records have not been
updated through year-end.
o The clearing of construction accounts and the accrual of
depreciation on completed construction addressed at
7 CFR 1773.33(c)(2).
o The retirement of plant addressed at 7 CFR 1773.33(c)(3)and
(4).
o Sales of plant,material,or scrap addressed at
7 CFR 1773.33(c)(5).
o The disclosure of material related-party transactions,in
accordance with Statement of Financial Accounting Standards
No.57,"Related-Party Transactions,"for the year ended
December 31,2000,in the financial statements referenced in
the first paragraph of this report addressed at
7 CFR 1773.33(f).
This report is intended for the information.and use of the Board of Directors,
management,and the Rural Utilities Service and supplemental lenders.
However,this report is a matter of public record and its distribution is not
limited.
ARTHUR ANDERSEN LLP
Chicago,Illinois
January 24,2001
TDS TelecommunicationsCorporation
List of Consolidated Subsidiaries
As of December 31,2000
SUBSIDIARY NAME
Amelia Telephone Corporation
Arcadia Telephone Company
Arizona Telephone Company
Arvig Cellular,Inc.
Arvig Telcom,Inc.
Arvig Telephone Company
Asotin Telephone Company
Badger Telecom,Inc.
Barnardsville Telephone Company
Black Earth Telephone Company,Inc.
Blue Ridge Telephone Company
Bonduel Telephone Company
Bridge Water Telephone Company
Burlington,Brighton &Wheatland Telephone Company
Butler Telephone Company,Inc.
Calhoun City Telephone Company Inc.
Camden (IN)Telephone Company,Inc.
Camden Telephone &Telegraph Company (GA)
Central State Telephone Company
Chatham Telephone Company
Cleveland County Telephone Company,Inc.
Communications Corporation of Indiana
Communications Corporation of Michigan
Communications Corporation of Southern Indiana
Concord Telephone Exchange,Inc.
Continental Telephone Company
Danube Communications,Inc.
Decatur Telephone Company,Inc.
Delta County Tele-Comm,Inc.
Deposit Telephone Company,Inc.
EastCoast Telecom,Inc.
Edwards Telephone Company,Inc.
Grantland Telecom,Inc.
Hampden Telephone Company
Happy Valley Telephone Company
Hartland &St.Albans Telephone Company
Home Telephone Company,Inc.(IN)
Home Telephone Company,Inc.(OR)
Home Telephone Company of Pittsboro,Inc.
Hornitos Telephone Company
Humphrey's County Telephone Company
Island Telephone Company
Kearsarge Telephone Company
Leslie County Telephone Company
Lewis River Telephone Company,Inc.
Page 1 Updated 3/27/01
TDS Telecommunications Corporation
List of Consolidated Subsidiaries
As of December 31,2000
SUBSIDIARY NAME
Lewisport Telephone Company,Inc.
Little Miami Communications Corporation
Ludlow Telephone Company
Mahanoy &Mahantango Telephone Company
McClellanville Telephone Company,Inc.
McDaniel Telephone Company
Merchants &Farmers Telephone Company
Metroplex Communications Corporation
Mid-America Telephone,Inc.
Mid-State Telephone Company
Midway Telephone Company
Mt.Vernon Telephone Company
Myrtle Telephone Company
Nelson-Ball Telephone Company
New Castle Telephone Company
New London Telephone Company
Northfield Telephone Company
Norway Telephone Company,Inc.
Oakman Telephone Company,Inc.
Oakwood Telephone Company
Oklahoma Communication Systems,Inc.
Orchard Farm Telephone
Oriskany Falls Telephone Corporation
Peoples Telephone Company
Perkinsville Telephone Company Inc.
Port Byron Telephone Company
Potlatch Telephone Company
Quincy Telephone Company
Riverside Telecom,Inc.
S &W (Sanborn &Westphalia)Telephone Company,Inc.
Salem Telephone Company
Saluda Mountain Telephone Company
Scandinavia Telephone Company
Service Telephone Company,Inc.
Shiawassee Telephone Company
Somerset Telephone Company
Southeast MississippiTelephone Company
Southeastern Telephone Company
Southwestern Telephone Company
St.Stephen Telephone Company
Stockbridge &Sherwood Telephone Company
Stoutland Telephone Company
Strasburg Telephone Company
Sugar Valley Telephone Company
TDS Communication Solutions,Inc.
Page 2 Updated 3/27/01
TDS Telecommunications Corporation
List of Consolidated Subsidiaries
As of December 31,2000
SUBSIDIARY NAME
TDS DATACOM,Inc.
TDS Long Distance Corporation
TDS METROCOM,Inc.
TDS TELECOM Service Corporation
TDSI Telecommunications Corporation
Tellico Telephone Company
Tennessee Telephone Company
Tenney Telephone Company
The Island Telephone Company
Tipton Telephone Company
Township Telephone Company,Inc.
Towncomm,Inc.
Tri-County Communications Corporation
Tri-County Long Distance Company
Tri-County Telephone Company,Inc.
Troy Telephone Company,Inc.
US Link,Inc.
UTELCO,Inc.
Vanlue Telephone Company
Vernon Telephone Company
Virginia Telephone Company
Warren Telephone Company
Waunakee Telephone Company,Inc.
West Penobscot Telephone &Telegraph Company
Williston Telephone Company
Winsted Telephone Company
Winterhaven Telephone Company
Wolverine Telephone Company
Wyandotte Telephone Company
Page 3 Updated 3/27/01
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co
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'
\

Al
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to
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in
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n
g
Di
s
t
a
n
c
e
is
a
gr
e
a
t
se
r
v
i
c
e
an
d
a
gr
e
a
t
MB
RA
M
,
Di
s
p
l
a
y
Y
o
u
r
Ca
l
l
e
r
ID
dis
p
l
a
y
de
v
i
c
e
ca
n
Ch
i
c
a
g
o
,
TD
S
is
pu
b
l
i
c
l
y
tr
a
d
e
d
un
d
e
r
th
e
va
l
u
e
fr
o
m
a
co
m
p
a
n
y
yo
u
ca
n
tr
u
s
t
.
(2
5
6
co
l
o
r
or
be
t
t
e
r
)
,
st
o
r
e
th
e
te
l
e
p
h
o
n
e
nu
m
b
e
r
s
of
pe
o
p
k
sy
m
b
o
l
"T
D
S
"
on
th
e
Am
e
r
i
c
a
n
St
o
c
k
ru
n
n
i
n
g
Wi
n
d
o
w
s
3.
1
(1
5
wh
o
ca
l
l
e
d
,
ev
e
n
wh
i
l
e
yo
u
we
r
e
ou
t
.
Ex
c
h
a
n
g
e
.
DI
R
E
C
T
BR
O
A
D
C
A
S
T
MB
ha
r
d
dr
i
v
e
sp
a
c
e
av
a
i
l
a
b
l
e
)
or
.
Yo
u
ca
n
ea
s
i
l
y
re
v
i
e
w
an
d
re
t
u
r
n
ca
l
l
s
.
Wi
n
d
o
w
s
95
(3
0
MB
ha
r
d
dr
i
v
e
sp
a
c
e
av
a
i
l
-
PA
Y
M
E
N
T
AG
E
N
C
Y
SA
T
E
L
L
I
T
E
ab
l
e
)
or
la
t
e
r
so
f
t
w
a
r
e
,
an
d
a1
4
.
4
Kb
p
s
or
To
us
e
Ca
l
l
e
r
ID
LO
0
fa
s
t
e
r
mo
d
e
m
.
Ma
c
m
t
o
s
h
us
e
r
s
mu
s
t
be
1.
Wa
i
t
fo
r
th
e
st
a
r
t
of
th
e
se
c
o
n
d
fu
l
l
ri
n
g
CA
TI
NS
DI
S
H
Ne
t
w
o
r
l
f
ru
n
n
i
n
g
Sy
s
t
e
m
7.
5
or
la
t
e
r
(s
o
f
t
w
a
r
e
is
on
l
y
of
yo
u
r
te
l
e
p
h
o
n
e
se
t
.
Fo
r
Tr
o
y
,
Id
a
h
o
Cu
s
t
o
m
e
r
s
:
Th
e
DI
S
H
Ne
t
w
o
r
k
is
on
e
of
th
e
mo
s
t
te
c
h
n
o
-
av
a
i
l
a
b
l
e
on
a
CD
RO
M
)
.
2.
Th
e
ca
l
l
i
n
g
pa
r
t
y
'
s
nu
m
b
e
r
wi
l
l
ap
p
e
a
r
t
St
e
r
l
i
n
g
Sa
v
i
n
g
s
lo
g
i
c
a
l
l
y
ad
v
a
n
c
e
d
,
hi0
h
qu
a
l
i
t
y
,
18
-
i
n
c
h
Ib
i
s
se
r
v
i
c
e
ma
y
no
t
be
av
a
i
l
a
b
l
e
In
al
l
ar
e
a
s
.
yo
u
r
di
s
p
l
a
y
.
42
4
S.
Ma
i
n
St
.
sa
t
e
l
l
i
t
e
dis
h
sy
s
t
e
m
s
av
a
i
l
a
b
l
e
.
It
of
f
e
r
s
mo
r
e
Pl
e
a
s
e
ca
l
l
th
e
bu
s
I
n
e
s
s
of
f
I
c
e
fo
r
de
t
a
l
l
s
.
Fo
r
mo
r
e
in
f
o
r
m
a
t
i
o
n
,
ple
a
s
e
re
f
e
r
to
th
e
:
Tr
o
y
,
ID
83
8
7
1
st
a
n
d
a
r
d
pr
o
g
r
a
m
m
i
n
0
at
a
lo
w
e
r
co
s
t
th
a
n
in
s
t
r
u
c
t
i
o
n
s
fo
r
yo
u
r
Ca
l
l
e
r
ID
di
s
p
l
a
y
de
v
/
c
e
ot
h
e
r
Di
r
e
c
t
Br
o
a
d
c
a
s
t
Sa
t
e
l
l
i
t
e
(D
B
S
)
IS
D
N
SA
F
E
R
pr
o
v
i
d
e
r
s
.
An
d
be
s
t
of
all
,
TD
S
TE
L
E
C
O
M
ca
n
CA
L
L
E
R
ID
DE
L
U
X
E
as
s
i
s
t
yo
u
wi
t
h
al
l
yo
u
r
DI
S
H
Ne
t
w
o
r
k
pr
o
-
In
t
e
g
r
a
t
e
d
Se
r
v
i
c
e
s
Di
g
i
t
a
l
Ne
t
w
o
r
l
f
Ca
l
l
e
r
ID
De
l
u
x
e
giv
e
s
yo
u
al
l
th
e
có
r
i
en
l
e
n
t
gr
a
m
m
i
n
g
,
ha
r
d
w
a
r
e
,
an
d
se
r
v
i
c
e
ne
e
d
s
.
Wo
r
k
fa
s
t
e
r
an
d
sm
a
r
t
e
r
wi
t
h
IS
D
N
Ad
v
a
n
c
e
d
of
Ca
l
l
e
r
ID
wit
h
th
e
ad
d
e
d
be
n
e
f
i
t
of
se
e
l
n
g
Do
no
t
us
e
a
te
l
e
p
h
o
n
e
,
ev
e
n
a
co
r
d
l
e
s
s
se
t
Th
e
DI
S
H
ne
t
w
o
r
k
of
f
e
r
s
to
p
-
q
u
a
l
i
t
y
pr
o
-
Di
g
i
t
a
l
Se
r
v
i
c
e
s
.
th
e
ca
l
l
i
n
g
pa
r
t
y
'
s
na
m
e
wi
t
h
th
e
i
r
nu
m
b
e
r
.
Wh
i
l
e
in
th
e
ba
t
h
t
u
b
,
sh
o
w
e
r
,
or
po
o
l
.
'
gr
a
m
m
i
n
g
in
on
e
af
f
o
r
d
a
b
l
e
pa
c
k
a
g
e
.
To
ke
e
p
Ad
v
a
n
c
e
d
Di
g
i
t
a
l
Se
r
v
i
c
e
s
re
p
r
e
s
e
n
t
th
e
la
t
e
s
t
CA
L
L
E
R
ID
ON
CA
L
L
WA
I
T
I
M
Im
in
g
th
h
h
ds
d
yo
u
up
-
t
o
-
d
a
t
e
on
al
l
th
e
la
t
e
s
t
en
t
e
r
t
a
i
n
m
e
n
t
in
co
m
m
u
n
i
c
a
t
i
o
n
s
.
Ba
s
e
d
on
In
t
e
g
r
a
t
e
d
el
e
m
e
t
e
r
sh
o
c
e
k
p
on
e
or
an
et
co
u
l
ca
u
s
e
ne
w
ch
a
n
n
e
l
s
ar
e
ad
d
e
d
all
th
e
ti
m
e
-
s
p
o
r
t
s
,
'
Se
r
v
i
c
e
s
Di
g
i
t
a
l
Ne
t
w
o
r
k
(I
S
D
N
)
,
yo
u
r
pr
e
s
e
n
t
Ca
l
l
e
r
ID
on
Ca
l
l
Wa
i
t
i
n
ie
t
s
yo
u
se
e
th
e
ca
l
mo
v
i
e
s
,
sh
o
p
p
i
n
g
,
pa
y
-
p
e
r
-
v
i
e
w
,
tr
a
v
e
l
,
te
l
e
p
h
o
n
e
li
n
e
s
ar
e
ch
a
n
g
e
d
in
t
o
hi
g
h
-
s
p
e
e
d
in
g
pa
r
t
y
'
s
nu
m
b
e
r
(a
n
th
e
i
r
na
m
e
,
f
yo
u
10
C
I
T
I
C
B
I
Sf
D
T
I
n
s
ne
w
s
-
e
v
e
n
CD
-
q
u
a
l
i
t
y
mu
s
i
c
ch
a
n
n
e
l
s
!
di
g
i
t
a
l
lin
k
s
-
-
w
h
i
c
h
ca
n
co
n
n
e
c
t
yo
u
to
a
su
b
s
c
r
i
b
e
to
Ca
l
l
e
r
ID
De
l
u
x
e
)
wh
i
l
e
n'r
e
(
.
Pl
u
s
,
th
e
sm
a
l
l
18
-
i
n
c
h
sa
t
e
l
l
i
t
e
di
s
h
is
us
e
r
-
wh
o
l
e
wo
r
l
d
of
in
f
o
r
m
a
t
i
o
n
se
r
v
i
c
e
s
.
an
o
t
h
e
r
ca
l
l
.
Th
i
s
se
r
v
i
c
e
is
au
t
o
m
a
ca
l
l
ÿ
Av
o
l
d
us
i
n
g
th
e
te
l
e
p
h
o
n
e
du
r
i
n
g
el
e
u
r
i
c
a
l
fr
i
e
n
d
l
y
an
d
ea
s
y
to
in
s
t
a
l
l
.
ad
d
e
d
to
yo
u
r
li
n
e
at
no
co
s
t
wh
e
n
yo
u
su
b
st
o
r
m
s
.
Ur
g
e
n
t
ca
l
l
s
sh
o
u
l
d
be
br
i
e
f
.
Th
o
u
g
h
Wi
t
h
IS
D
N
te
c
h
n
o
l
o
g
y
,
yo
u
wil
l
be
ab
l
e
to
sc
r
i
b
e
to
bo
t
h
Ca
l
l
e
r
ID
an
d
Ca
l
l
Wa
i
t
i
n
a
.
Yo
we
us
e
pr
o
t
e
c
t
i
v
e
me
a
s
u
r
e
s
to
lim
i
t
el
e
c
t
r
i
c
If
yo
u
ar
e
in
t
e
r
e
s
t
e
d
in
ex
p
a
n
d
i
n
g
yo
u
r
en
t
e
r
-
ta
k
e
ad
v
a
n
t
a
g
e
of
th
e
ne
a
r
l
y
li
m
i
t
l
e
s
s
co
m
b
i
-
mu
s
t
ha
v
e
a
Ca
l
l
e
r
ID
Di
s
p
l
a
y
un
i
t
th
a
t
I
s
sp
su
r
g
e
s
,
th
e
r
e
Is
a
ri
s
k
of
da
n
g
e
r
o
u
s
el
e
c
t
r
i
c
a
l
ta
i
n
m
e
n
t
op
t
í
o
n
s
,
lo
o
k
in
t
o
th
e
DI
S
H
Ne
t
w
o
r
k
na
t
i
o
n
of
vo
i
c
e
,
da
t
a
,
gr
a
p
h
i
c
s
an
d
vi
d
e
o
th
a
t
cia
l
l
y
eq
u
i
p
p
e
d
to
de
l
i
v
e
r
Ca
l
l
e
r
10
on
Ca
l
l
an
d
ac
o
u
s
t
i
c
a
l
sh
o
c
k
fr
o
m
lig
h
t
n
i
n
g
if
yo
u
fr
o
m
TD
S
TE
L
E
C
O
M
.
.
.
No
t
h
i
n
g
els
e
co
m
-
ca
n
ad
d
ne
w
ef
f
i
c
i
e
n
c
i
e
s
to
ma
n
y
of
yo
u
r
cr
i
t
-
Wa
i
t
m
q
.
-
-
--
Lo
n
f
i
n
u
e
d
on
th
e
ne
r
f
na
t
4 ¢a
l
l
e
r
ID
an
Ga
l
l
Wa
l
t
I
n
q
,
co
n
t
i
n
u
e
d
3.
If
yo
u
wi
s
h
to
re
t
u
r
n
th
e
ca
l
I
:
CA
L
L
RE
J
E
C
T
I
O
N
CA
L
L
TR
A
C
E
Wi
t
h
Ca
l
l
e
r
ID
on
Ca
l
l
Wa
i
t
i
n
0
,
yo
u
wil
l
he
a
r

Pr
e
s
s
1.
Ca
l
l
Re
j
e
c
t
i
o
n
al
l
o
w
s
yo
u
to
cr
e
a
t
e
a
li
s
t
of
Ca
l
l
Tr
a
c
e
se
r
v
i
c
e
en
a
b
l
e
s
yo
u
to
re
q
u
e
s
t
a
th
e
tr
a
d
i
t
l
o
n
a
l
Ca
l
l
Wa
i
t
i
n
g
be
e
p
to
an
n
o
u
n
c
e

Li
s
t
e
n
fo
r
ri
n
g
i
n
g
.
ph
o
n
e
nu
m
b
e
r
s
fr
o
m
wh
i
c
h
yo
u
do
no
t
wi
s
h
tr
a
c
e
of
th
e
la
s
t
in
c
o
m
i
n
g
ca
l
l
.
Th
d
te
l
e
p
h
o
th
e
In
c
o
m
i
n
g
ph
o
n
e
ca
l
l
,
an
d
th
e
n
an
o
t
h
e
r

Wa
i
t
fo
r
an
an
s
w
e
r
.
to
re
c
e
i
v
e
ca
l
l
s
.
Ca
l
l
s
fr
o
m
ph
o
n
e
nu
m
b
e
r
s
nu
m
b
e
r
of
th
e
ca
l
l
e
r
,
th
e
da
t
e
an
d
ti
m
e
of
t
sh
o
r
t
to
n
e
wh
i
c
h
le
t
s
yo
u
kn
o
w
th
a
t
Ca
l
l
e
r
ID
4.
If
yo
u
do
no
t
wi
s
h
to
re
t
u
r
n
th
e
ca
l
l
,
on
yo
u
r
li
s
t
ar
e
se
n
t
to
an
an
n
o
u
n
c
e
m
e
n
t
th
a
t
ca
l
l
,
da
t
e
an
d
ti
m
e
of
th
e
tr
a
c
e
,
an
d
ot
h
e
r
da
t
a
wi
l
l
be
on
yo
u
r
di
s
p
l
a
y
.
ha
n
g
up
.
mf
o
r
m
s
th
e
ca
l
l
e
r
th
a
t
yo
u
ar
e
no
t
re
c
e
i
v
i
n
g
in
f
o
r
m
a
t
i
o
n
ar
e
re
c
o
r
d
e
d
on
a
pr
i
n
t
e
r
at
th
:
5.
If
th
e
li
n
e
is
bu
s
y
:
ca
l
l
s
at
th
i
s
tim
e
.
Ea
c
h
lis
t
se
r
v
i
c
e
ha
s
it
s
ow
n
te
l
e
p
h
o
n
e
co
m
p
a
n
y
of
f
i
c
e
.
CA
L
L
E
R
ID
BL
O
C
K
I
N
G

Lis
t
e
n
fo
r
an
an
n
o
u
n
c
e
m
e
n
t
te
l
l
i
n
g
li
s
t
.
Ea
c
h
lis
t
ma
y
ha
v
e
up
to
si
x
nu
m
b
e
r
s
.
yo
u
th
e
nu
m
b
e
r
is
bu
s
y
.
.
Th
e
Ca
l
l
Tr
a
c
e
de
t
a
i
l
wil
l
be
re
t
a
i
n
e
d
by
th
e
Ca
l
l
e
r
ID
Bl
o
c
k
i
n
g
all
o
w
s
yo
u
to
pr
e
v
e
n
t
yo
u
r

Ha
n
g
up
.
Wh
a
t
Ca
l
l
Re
j
e
c
t
i
o
n
do
e
s
fo
r
yo
u
co
m
p
a
n
y
an
d
ma
d
e
av
a
i
l
a
b
l
e
to
th
e
lo
c
a
l
la
na
m
e
an
d
/
o
r
te
l
e
p
h
o
n
e
nu
m
b
e
r
fr
o
m
ap
p
e
a
r
-

Yo
u
wi
l
l
he
a
r
a
sh
o
r
t
-
s
h
o
r
t
-
l
o
n
g
ri
n
g

All
o
w
s
yo
u
to
bl
o
c
k
ca
l
l
s
fr
o
m
pe
o
p
l
e
en
f
o
r
c
e
m
e
n
t
ag
e
n
c
y
up
o
n
re
q
u
e
s
t
by
th
e
c
In
g
on
th
e
ca
l
l
e
d
pa
r
t
y
'
s
Ca
l
l
e
r
10
te
l
e
p
h
o
n
e
wh
e
n
th
e
li
n
e
is
fr
e
e
.
wi
t
h
wh
o
m
yo
u
do
no
t
wi
s
h
to
sp
e
a
k
.
to
m
e
r
.
di
s
p
l
a
y
un
i
t
.

Yo
u
r
ca
l
l
wi
l
l
au
t
o
m
a
t
i
c
a
l
l
y
be
ma
d
e

En
h
a
n
c
e
s
se
c
u
r
i
t
y
an
d
pr
i
v
a
c
y
.
wh
e
n
yo
u
li
f
t
th
e
ha
n
d
s
e
t
HO
W
10
US
B
ÛB
I
I
Tr
a
c
e
To
Us
e
Ga
l
l
e
r
ID
Bl
o
c
k
I
n
g
To
us
e
Ca
l
l
Re
j
e
c
t
i
o
n
1.
Ha
n
g
up
af
t
e
r
re
c
e
i
v
i
n
g
a
ca
l
l
yo
u
wa
r
Ca
l
l
e
r
10
Bl
o
c
k
i
n
g
is
fr
e
e
of
ch
a
r
g
e
.
Yo
u
do
TO
ca
n
c
e
l
ÛB
I
I
ÑO
l
u
m
1.
Pr
e
s
s
*6
0
.
to
tr
a
c
e
.
no
t
ha
v
e
to
su
b
s
c
r
i
b
e
to
Ca
l
l
e
r
ID
or
Ca
l
l
e
r
ID
Pr
e
s
s
*8
9
an
d
lis
t
e
n
fo
r
to
n
e
or
an
n
o
u
n
c
e
-
2.
Lis
t
e
n
to
th
e
vo
i
c
e
in
s
t
r
u
c
t
i
o
n
s
wh
i
c
h
2.
Be
f
o
r
e
yo
u
re
c
e
i
v
e
an
o
t
h
e
r
ca
l
l
,
Ilf
t
th
e
De
l
u
x
e
to
us
e
th
i
s
se
r
v
i
c
e
.
Th
e
r
e
ar
e
tw
o
me
n
t
.
wil
l
gu
i
d
e
yo
u
th
r
o
u
g
h
th
e
st
e
p
s
of
ho
w
re
c
e
i
v
e
r
an
d
li
s
t
e
n
fo
r
di
a
l
to
n
e
.
'
i
wa
y
s
to
r
k
e
e
p
yo
u
r
na
m
e
an
d
/
o
r
te
l
e
p
h
o
n
e
to
:
3.
Dia
l
*5
7
(1
1
5
7
on
a
ro
t
a
r
y
pi
t
o
n
e
)
.
nu
m
b
e
r
pr
i
v
a
t
e
:
NO
I
O
S

Tu
r
n
Ca
l
l
Re
j
e
c
t
i
o
n
on
or
off
.
4.
Li
s
t
e
n
fo
r
vo
i
c
e
an
n
o
u
n
c
e
m
e
n
t
wh
i
c
h
Th
e
r
e
is
a
30
mi
n
u
t
e
tim
e
li
m
i
t
fo
r
re
t
u
r
n
i
n
g
a

Ma
k
e
ch
a
n
g
e
s
to
yo
u
r
Ca
l
l
Re
j
e
c
t
i
o
n
pr
o
v
i
d
e
s
th
e
co
s
t
to
tr
a
c
e
th
e
ca
l
l
.
Pe
r
¢a
l
l
Bl
o
c
k
i
n
g
:
Be
f
o
r
e
yo
u
ma
k
e
a
mis
s
e
d
ca
l
l
.
Ho
w
e
v
e
r
,
yo
u
wil
l
be
ab
l
e
to
lis
t
.
5.
Di
a
l
1
to
tr
a
c
e
th
e
ca
1
1
.
Lis
t
e
n
fo
r
vo
i
c
i
ca
l
l
,
di
a
l
*6
7
(o
r
11
6
7
on
a
ro
t
a
r
y
ph
o
n
e
)
.
re
t
u
r
n
on
l
y
th
e
la
s
t
in
c
o
m
i
n
g
ca
l
l
yo
u
an
n
o
u
n
c
e
m
e
n
t
st
a
t
i
n
g
th
a
t
th
e
ca
l
l
wa
Th
i
s
fe
a
t
u
r
e
wo
r
k
s
on
a
pe
r
ca
l
l
ba
s
i
s
on
l
y
re
c
e
i
v
e
d
.
Pr
e
s
s
If
yo
u
wa
n
t
to
:
tr
a
c
e
d
.
Ha
n
g
up
.
an
d
mu
s
t
be
di
a
l
e
d
be
f
o
r
e
ea
c
h
ca
l
l
.
If
0
Re
p
e
a
t
th
e
in
s
t
r
u
c
t
i
o
n
s
.
OR
th
e
pe
r
s
o
n
yo
u
ca
l
l
su
b
s
c
r
i
b
e
s
to
Ca
l
l
e
r
th
e
nu
m
b
e
r
yo
u
ar
e
tr
y
i
n
g
to
re
a
c
h
is
ou
t
-
1
Re
v
i
e
w
th
e
nu
m
b
e
r
s
on
yo
u
r
Ca
l
l
Ha
n
g
up
wi
t
h
o
u
t
di
a
l
i
n
g
,
if
yo
u
de
c
i
d
e
ID
,
th
e
i
r
di
s
p
l
a
y
un
i
t
wi
l
l
id
e
n
t
i
f
y
yo
u
r
ca
l
l
sid
e
th
e
ar
e
a
se
r
v
e
d
by
Ca
l
l
Re
t
u
r
n
,
yo
u
wi
l
l
Re
j
e
c
t
i
o
n
li
s
t
.
no
t
to
tr
a
c
e
th
e
ca
l
l
.
as
"p
r
i
v
a
t
e
.
,
he
a
r
a
re
c
o
r
d
i
n
g
ad
v
i
s
i
n
g
yo
u
th
a
t
th
e
ca
l
l
3
Tu
r
n
Ca
l
l
Re
j
e
c
t
i
o
n
on
/
o
f
f
.
6.
Ca
l
l
yo
u
r
lo
c
a
l
bu
s
i
n
e
s
s
of
f
i
c
a
l
m
m
e
d
i
ca
n
n
o
t
be
ma
d
e
.
at
e
l
y
af
t
e
r
th
e
Ca
l
l
Tr
a
c
e
ha
s
be
e
n
ac
u
v
a
i
Pe
r
LI
n
s
Bl
o
c
k
/
n
g
:
Th
i
s
se
r
v
i
c
e
mu
s
t
Af
t
e
r
a
ca
l
l
du
r
i
n
g
wh
i
c
h
yo
u
he
a
r
d
a
Ca
l
l
Pr
e
S
S
If
y0
U
Wa
n
t
10
:
be
re
q
u
e
s
t
e
d
th
r
o
u
g
h
th
e
bu
s
i
n
e
s
s
of
f
i
c
e
Wa
i
t
i
n
g
to
n
e
,
yo
u
ca
n
us
e
Ca
l
l
Re
t
u
r
n
to
di
a
l
#
Ad
d
a
nu
m
b
e
r
to
yo
u
r
Ca
l
l
Re
j
e
c
t
i
o
n
CA
L
L
WA
I
T
I
N
G
an
d
wi
l
l
au
t
o
m
a
t
i
c
a
l
l
y
su
p
p
r
e
s
s
th
e
th
e
Ca
l
l
Wa
i
t
i
n
g
nu
m
b
e
r
.
lis
t
.
(D
i
a
l
12
fo
r
ro
t
a
r
y
ph
o
n
e
se
t
s
.
)
Wh
e
n
yo
u
ar
e
on
th
e
ph
o
n
e
an
d
a
še
c
o
n
d
ap
p
e
a
r
a
n
c
e
of
yo
u
r
na
m
e
an
d
/
o
r
nu
m
b
e
r
Ca
l
l
s
ca
n
n
o
t
be
re
t
u
r
n
e
d
to
bl
o
c
k
e
d
or
pr
i
v
a
t
e
DR
e
e
ee
c
e
an
s
be
fa
r
o
or
u
r
m
C
a
l
l
ca
l
l
e
r
tr
i
e
s
to
re
a
c
h
yo
u
,
th
i
s
fe
a
t
u
r
e
ale
r
t
s
on
al
l
ca
l
l
s
.
To
re
l
e
a
s
e
yo
u
r
na
m
e
an
d
/
o
r
nu
m
b
e
r
s
.
j
(
ry
yo
u
wit
h
a
"C
a
l
l
Wa
i
t
i
n
g
to
n
e
.
"
Yo
u
ca
n
ho
te
l
e
p
h
o
n
e
nu
m
b
e
r
on
a
pe
r
ca
l
l
ba
s
i
s
,
di
a
l
ho
n
e
se
t
s
.
)
yo
u
r
fi
r
s
t
ca
l
l
an
d
an
s
w
e
r
th
e
se
c
o
n
d
wi
t
h
*8
2
(o
r
11
8
2
on
a
ro
t
a
r
y
ph
o
n
e
)
be
f
o
r
e
PA
Y-
P
E
R
-
U
S
E
SE
R
V
I
C
E
6
Re
l
e
t
c
e
al
um
b
e
r
s
fr
o
m
yo
u
r
Ca
l
l
Ca
l
l
Wa
i
t
i
n
g
b
si
m
p
l
y
de
p
r
e
s
s
i
n
g
th
e
sw
i
t
i
di
a
l
i
n
g
th
e
nu
m
b
e
r
yo
u
wa
n
t
to
ca
l
l
.
AV
A
I
L
A
B
L
E
09
De
e
et
e
all
"p
r
i
v
a
t
e
"
nu
m
b
e
r
s
fr
o
m
th
e
ho
o
k
or
fl
a
s
h
ey
.
CA
L
L
RE
T
U
R
N
lis
CA
N
C
E
L
CA
L
L
WA
I
T
I
N
G
En
d
th
e
Fr
u
s
t
r
a
t
i
o
n
an
d
Sa
v
e
Tim
e
wi
t
h
3.
Af
t
e
r
re
c
e
i
v
i
n
g
an
an
n
o
y
i
n
g
ca
l
l
,
yo
u
Ca
n
c
e
l
Ca
l
l
Wa
i
t
i
n
g
al
l
o
w
s
ou
to
ca
n
c
e
l
C
a
eR
a
e
a
om
s
a
t
ca
l
l
y
rd
e
ur
ec
d
td
e
ah
n
e
d
i
a
s
t
*6
6
an
d
*6
9
.
cm
wi
pr
h
e
e
v
e
n
t
t
at
e
sR
e
n
f
,,
Wa
i
t
i
n
g
be
f
o
r
e
or
du
r
i
n
0
on
y
e
te
l
e
p
h
o
n
e
ca
l
pa
r
t
y
wh
o
ca
l
l
e
d
or
at
t
e
m
p
t
e
d
to
ca
l
l
yo
u
.
aR
r
e
e
p
a
so
ab
D
o
6
n
a
ay
r
se
m
b
D
s
en
m
er
of
e
as
ai
l
h
e
Ê
o
ou
r
Wh
a
t
¢a
n
c
e
l
Ca
l
l
Wa
l
t
l
n
g
do
e
s
fo
r
Wi
l
a
t
Ga
l
l
Re
t
u
r
n
do
e
s
fo
r
yo
u
Pa
y
-
P
e
r
-
U
s
e
is
th
e
pe
r
f
e
c
t
so
l
u
t
i
o
n
to
th
e
li
s
t
(e
v
e
n
if
yo
u
do
no
t
kn
o
w
th
e
pa
r
t
y
'
s
y0
U
oc
c
a
s
i
o
n
a
l
ha
n
0
-
u
p
ca
l
l
e
r
or
pe
s
k
y
bu
s
y
si
g
-
nu
m
b
e
r
)
.

Pr
e
v
e
n
t
s
Ca
l
l
Wa
i
t
i
n
g
In
t
e
r
r
u
p
t
i
o
n
s
on

El
i
m
i
n
a
t
e
s
th
e
ag
g
r
a
v
a
t
i
o
n
of
ru
s
h
i
n
g
to
na
t
.
Ju
s
t
di
a
l
*6
6
to
ac
t
i
v
a
t
e
Re
p
e
a
t
Di
a
l
i
n
g

Ha
n
g
ti
p
,
th
e
n
li
f
t
th
e
re
c
e
i
v
e
r
an
d
lis
-
im
p
o
r
t
a
n
t
ca
l
l
s
an
d
lo
n
g
di
s
t
a
n
c
e
ca
l
l
t
th
e
ph
o
n
e
wh
e
n
yo
u
'
r
e
re
t
u
r
n
i
n
g
fr
o
m
or
*6
9
to
ac
t
i
v
a
t
e
Ca
l
l
Re
t
u
r
n
,
an
d
th
e
se
r
v
i
c
e
te
n
fo
r
di
a
l
to
n
e

Pr
e
v
e
n
t
s
da
t
a
tr
a
n
s
m
i
s
s
l
o
n
er
r
o
r
s
er
r
a
n
d
s
or
m
th
e
sh
o
w
e
r
,
on
l
y
to
fin
d
is
re
a
d
y
to
us
e
wh
e
n
yo
u
ne
e
d
it.
Ea
c
h
ti
m
e

Pr
e
s
s
*6
0
an
d
IÍ
s
t
e
n
fo
r
in
s
t
r
u
c
t
i
o
n
s
.
ca
u
s
e
d
by
Ca
l
l
Wa
i
t
i
n
g
to
n
e
s
wh
e
n
us
th
a
t
th
e
pe
r
s
o
n
on
th
e
ot
h
e
r
en
d
ha
s
yo
u
ch
o
o
s
e
to
ac
t
i
v
a
t
e
on
e
of
th
e
s
e
se
r
v
i
c
e
s
.

Pr
e
s
s
#0
1
#
.
co
m
p
u
t
e
r
mo
d
e
m
s
.
hu
n
g
uP
-
yo
u
wi
l
l
be
ch
a
r
g
e
d
on
yo
u
r
ne
x
t
bi
l
l
.
If
yo
u

Ma
k
e
s
it
ea
s
y
to
re
t
u
r
n
ca
l
l
s
th
a
t
wo
u
l
d
fi
n
d
yo
u
us
e
th
e
s
e
se
r
v
i
c
e
s
of
t
e
n
,
yo
u
ma
y
No
t
e
To
ca
n
c
e
l
Ga
l
l
Wa
l
l
I
n
g
.
no
r
m
a
l
l
y
be
mis
s
e
d
-
wis
h
to
co
n
s
i
d
e
r
si
g
n
i
n
g
up
fo
r
mo
n
t
h
l
y
if
a
nu
m
b
e
r
th
a
t
is
on
yo
u
r
Ca
l
l
Re
j
e
c
t
i
o
n
lis
t
1.
Di
a
l
*7
0
,
th
e
n
li
s
t
e
n
fo
r
th
r
e
e
be
e
p
s
al
To
us
e
Ûa
l
l
Re
t
u
r
n
un
l
i
m
i
t
e
d
us
a
g
e
.
Pl
e
a
s
e
co
n
t
a
c
t
yo
u
r
lo
c
a
l
is
als
o
pu
t
on
an
y
of
yo
u
r
ot
h
e
r
li
s
t
s
(f
o
r
a
st
e
a
d
y
di
a
l
to
n
e
.
te
l
e
p
h
o
n
e
co
m
p
a
n
y
of
f
i
c
e
fo
r
pn
c
m
g
In
f
o
r
m
a
-
ex
a
m
p
l
e
,
Pr
i
o
r
i
t
y
Ri
n
g
i
n
O
)
,
Ca
l
l
Re
j
e
c
t
i
o
n
wil
l
2.
DI
a
l
de
s
i
r
e
d
te
l
e
p
h
o
n
e
nu
m
b
e
r
.
1.
Pr
e
s
s
*6
9
.
ti
o
n
ov
e
r
n
d
e
th
e
ot
h
e
r
se
r
v
i
c
e
s
fo
r
th
a
t
ph
o
n
e
2.
Li
s
t
e
n
fo
r
an
an
n
o
u
n
c
e
m
e
n
t
th
a
t
wi
l
l
te
l
l
nu
m
b
e
r
.
Go
n
t
I
n
n
e
d
on
th
e
ne
x
t
p
vo
u
th
e
oh
n
n
e
nu
m
b
e
r
of
th
e
na
r
t
v
wh
o
(Û
0
n
l
a
c
t
yo
u
r
In
c
a
l
bu
s
I
n
e
s
s
Of
f
i
c
e
fo
r
Ca
n
c
e
l
¢a
n
wa
i
t
i
n
g
,
co
n
t
i
n
u
e
d
3-
W
A
Y
CA
L
L
I
N
G
AL
S
O
AV
A
I
L
A
B
L
E
Ho
w
do
e
s
it
wo
r
k
?
ca
n
c
e
l
Ca
l
l
Wa
a
ca
l
l
3-
W
a
y
Ca
\
\
i
n
g
a\
\
o
w
s
yo
u
to
ad
d
a
th
i
r
d
pa
r
t
y
Ca
l
l
i
n
g
Fe
a
t
u
r
e
s
Pe
o
p
l
e
wh
o
ar
e
de
a
f
or
ha
r
d
of
he
a
r
i
n
g
an
d
To
II
I
n
g
du
r
i
n
g
to
an
ex
i
s
t
i
n
g
te
l
e
p
h
o
n
e
co
n
v
e
r
s
a
t
i
o
n
.

An
o
n
y
m
o
u
s
Ca
l
l
Re
j
e
c
t
i
o
n
th
o
s
e
wi
t
h
sp
e
e
c
h
im
p
a
i
r
m
e
n
t
s
ca
n
dia
l
.
(3

W
a
y
Ca
l
l
i
n
g
se
r
v
i
c
e
is
re
q
u
i
r
e
d
)

Ca
l
l
Fo
r
w
a
r
d
No
An
s
w
e
r
1-
8
0
0
-
3
7
7
-
3
5
2
9
TT
Y
(1
-
8
0
0
-
3
7
7
-
1
3
6
3
1.
De
p
r
e
s
s
sw
i
t
c
h
h
o
o
k
,
th
e
n
li
s
t
e
n
fo
r
th
r
e
e
Wi
l
a
t
3-
W
a
y
Ca
l
l
I
n
g
do
e
s
fo
r
yo
u

Ca
l
l
Ho
l
d
He
a
r
i
n
g
)
an
d
be
co
n
n
e
c
t
e
d
to
a
Co
m
m
u
n
i
-
be
e
p
s
an
d
a
st
e
a
d
y
di
a
l
to
n
e
.

Re
d
u
c
e
s
th
e
ne
e
d
fo
r
ca
l
l
b
a
c
k
s
wh
e
n

Ca
l
l
Re
c
a
l
l
ca
t
i
o
n
s
As
s
i
s
t
a
n
t
.
Th
e
as
s
i
s
t
a
n
t
th
e
n
re
l
a
y
s
2.
Di
a
l
*7
0
,
th
e
n
li
s
t
e
n
fo
r
th
r
e
e
be
e
p
s
.
tr
y
i
n
g
to
co
n
f
i
r
m
pl
a
n
s
an
d
sc
h
e
d
u
l
e
s
·

Ca
l
l
Re
m
i
n
d
th
e
co
n
v
e
r
s
a
t
i
o
n
fr
o
m
a
co
m
p
u
t
e
r
sc
r
e
e
n
an
d
3.
Wa
l
t
fo
r
au
t
o
m
a
t
i
c
re
c
o
n
n
e
c
t
i
o
n
to
ex
i
s
t
-

Br
i
n
g
s
fa
m
i
l
i
e
s
an
d
fr
i
e
n
d
s
to
g
e
t
h
e
r

Ca
l
l
Tr
a
n
s
f
e
r
ve
r
b
a
l
l
y
"r
e
l
a
y
s
"
th
e
me
s
s
a
g
e
to
th
e
he
a
t
i
n
g
in
g
ca
l
l
·
TO
se
t
up
a
3-
W
a
y
ca
H

Ho
m
L
e
nt
e
r
c
o
m
pa
r
t
y
.
Th
e
co
n
v
e
r
s
a
t
i
o
n
co
n
t
i
n
u
e
s
un
t
i
l
bo
t
h
NO
I
B
1.
De
p
r
e
s
s
sw
i
t
c
h
h
o
o
k
,
th
e
n
lis
t
e
n
fo
r
th
r
e
e

Pe
r
s
o
n
a
l
Ri
n
g
i
n
g
pa
r
t
i
e
s
te
r
m
i
n
a
t
e
th
e
ca
l
l
.
Wh
e
n
Ca
n
c
e
l
Ca
l
l
Wa
i
t
i
n
g
is
ac
t
i
v
a
t
e
d
,
ca
l
l
e
r
s
Le
ss
an
d
œ
a
d
s
t
e
a
d
h
y
o
dd
i
I
to
n
e
.
(P
r
e
s
e
n
t

Pr
e
f
e
r
r
e
d
Ca
l
l
Fo
r
w
a
r
d
i
n
g
Co
m
m
u
n
i
c
a
t
i
o
n
s
As
s
i
s
t
a
n
t
s
ar
e
sp
e
c
i
a
l
l
y
Lœ
L
F
DI
N
G
(D
i
a
tc
h
rd
pc
a
s
te
l
a
'
p
r
e
n
e
nu
bc
e
h
r
l
ok

e
e
al
Fo
r
w
a
r
d
i
n
g
a
pL
o
es
on
a
s
go
yn
Ca
l
l
Fo
r
w
a
r
d
i
n
g
all
o
w
s
yo
u
to
re
d
i
r
e
c
t
al
l
ca
l
l
s
3.
Af
t
e
r
th
i
r
d
pa
r
t
y
an
s
w
e
r
s
,
de
p
r
e
s
s

Sp
e
c
i
a
l
Ca
l
l
Ac
c
e
p
t
a
n
c
e
fa
m
i
l
i
a
r
wit
h
th
e
la
n
g
u
a
g
e
an
d
cu
l
t
u
r
e
of
de
a
f
,
to
an
o
t
h
e
r
te
l
e
p
h
o
n
e
nu
m
b
e
r
.
.
sw
i
t
c
h
h
o
o
k
fo
r
a
3-
W
a
y
ca
l
l
.

To
l
l
Re
s
t
r
i
c
t
o
r
ha
r
d
of
he
a
r
i
n
g
an
d
sp
e
e
c
h
Im
p
g
j
r
q
¢
pç
o
p
l
e

Wa
r
m
Li
n
e
an
d
wi
l
l
ho
l
d
th
e
co
n
t
e
n
t
of
al
l
ca
l
l
s
J
n
th
e
Wi
l
a
t
¢a
l
l
Fo
r
w
a
r
d
i
n
g
do
e
s
fo
r
yo
u
Ho
t
e
s
se
r
v
i
c
e
s
st
r
i
c
t
e
s
t
of
co
n
f
id
e
n
c
e
.
Th
e
y
th
e
n
de
l
e
t
e
th
e

Re
d
u
c
e
s
mi
s
s
e
d
ca
l
l
s
Yo
u
ma
y
pr
i
v
a
t
e
l
y
co
n
v
e
r
s
e
wi
t
h
th
e
th
i
r
d

Le
a
s
e
d
Eq
u
i
p
m
e
n
t
co
n
t
e
n
t
of
th
e
ca
l
l
fr
o
m
th
e
i
r
eq
u
l
p
m
e
n
t
wh
e
n
Ca
l
l
s
ca
n
fo
l
l
o
w
yo
u
wh
e
r
e
v
e
r
yo
u
go
ch
a
h
o
o
k
oa
e
S
s
y
t
a
b
l
i
ah3b
oa
r
y
e
ca
s
i
n
g
th
e

Ma
nt
n
e
an
Pl
a
n
P
an
s
th
e
ca
l
l
te
r
m
i
n
a
t
e
s
.

El
i
m
i
n
a
t
e
s
wa
i
t
i
n
g
fo
r
Im
p
o
r
t
a
n
t
ca
l
l
s
.
p
C
g

En
h
a
n
c
e
s
ho
m
e
se
c
u
r
i
t
y
wh
e
n
yo
u
ar
e
Af
t
e
r
a
3-
W
a
y
ca
l
l
is
es
t
a
b
l
i
s
h
e
d
,
yo
u
ma
y

Sa
v
-
A
-
C
h
e
c
k
Pa
y
m
e
n
t
Pl
a
n
Ti
r
e
Re
l
a
y
Sy
s
t
e
r
n
wa
i
t
s
ho
f
i
l
w
a
y
s
aw
a
y
de
p
r
e
s
s
th
e
sw
i
t
c
h
h
o
o
k
to
dr
o
p
th
e
th
i
r
d

Ad
d
i
t
i
o
n
a
l
Li
s
t
i
n
g
s
pa
r
t
y
at
an
y
ti
m
e
.

To
l
l
-
B
l
o
c
k
i
n
0
TO
fo
l
W
8
t
d
CB
J
I
s

Va
c
a
t
i
o
n
Se
r
v
i
c
e
1.
Ola
l
*i
È
,
t
n
lis
t
e
n
fo
r
th
r
e
e
be
e
p
s
an
d
SP
E
E
D
CA
L
L
I
N
G
Ca
l
l
yo
u
r
bu
s
I
n
e
s
s
of
/
I
c
e
fo
r
de
t
a
l
l
s
.
2.
aD
I
In
t
e
ho
e
nn
u
be
r
to
wh
i
c
h
ca
l
l
s
wi
l
l
ee
n
d
e
I
nb
w
a
l
l
o
s
ou
o
al
l
n
S
g
e
l
e
c
t
e
d
te
l
e
-
SE
R
V
I
C
E
S
FO
R
SP
E
C
I
A
L
'
'
be
fo
r
w
a
r
d
e
d
an
d
ad
v
i
s
e
th
e
pa
r
t
y
of
Ca
l
l
as
s
i
g
n
e
d
co
d
e
NE
E
D
S
Pe
o
p
l
e
wh
o
ar
e
no
t
he
a
r
i
n
g
or
sp
e
e
c
h
Fo
r
w
a
r
d
i
n
9
W/
l
a
t
Sp
e
e
d
Ca
l
l
i
n
g
do
e
s
fo
r
yo
u
If
yo
u
or
so
m
e
o
n
e
yo
u
kn
o
w
ha
s
a
he
a
r
i
n
g
,
im
p
a
i
r
e
d
ma
y
ca
l
l
In
d
i
v
i
d
u
a
l
s
wh
o
ar
e
by
sim
-
3.
If
pa
r
t
y
do
e
s
no
t
an
s
w
e
r
or
if
li
n
e
is

El
i
m
i
n
a
t
e
s
th
e
ne
e
d
to
lo
o
k
up
or
sp
e
e
c
h
,
vi
s
u
a
l
,
or
mo
b
i
l
i
t
y
im
p
a
i
r
m
e
n
t
ca
u
s
-
pl
y
di
a
l
i
n
g
th
e
sa
m
e
nu
m
b
e
r
.
Th
e
dia
g
r
a
m
bu
s
y
:
re
m
e
m
b
e
r
te
l
e
p
h
o
n
e
nu
m
b
e
r
s
in
g
te
l
e
p
h
o
n
e
ha
r
d
s
h
i
p
,
TD
S
TE
L
E
C
O
M
ca
n
ab
o
v
e
sh
o
w
s
th
e
fl
o
w
of
co
n
v
e
r
s
a
t
i
o
n
.
e
ep
e

et
'
a
c
a
ed
a
ng
ob
e
e
r
s
,
e
pe
-
eL
L
o
re
e
ve
ee
pr
se
n
r
ce
m
c
re
c
e
s
.
y
F
o
r
he
t
ee
n
th
e
c
r
er
e
C
em
u
n
i
c
a
t
i
o
n
s
dl
a
l
to
n
e
.
ge
n
c
y
nu
m
b
e
r
s
.
mo
r
e
in
f
o
r
m
a
t
i
o
n
ab
o
u
t
sp
e
c
i
a
l
ne
e
d
s
eq
u
i
p
-
4.
Ha
n
g
uP
-
me
n
t
,
ca
l
l
ou
r
bu
s
i
n
e
s
s
of
f
i
c
e
.
Wh
e
n
Is
th
e
Re
l
a
y
Sy
s
t
e
m
To
ca
n
c
e
l
¢a
l
l
Fo
r
w
a
r
d
I
n
g
To
se
t
up
Sp
e
e
d
Ca
l
l
i
n
g
nu
m
b
e
r
s
TD
D
/
T
T
Y
Nu
m
b
e
r
s
av
a
i
l
a
b
l
e
an
d
ho
w
mu
c
h
do
e
s
It
ho
s
t
?
1.
.
Di
a
l
*7
3
,
th
e
n
li
s
t
e
n
fo
r
th
r
e
e
be
e
p
s
.
1.
Di
a
l
*d
Un
g
u
su
b
s
c
r
i
b
e
to
8-
c
o
d
e
80
0
-
3
6
8
-
6
1
8
5
.
.
.
.
.
.
.
.
.
.
.
.
.R
e
l
a
y
Se
r
v
i
c
e
Th
e
Re
l
a
y
Sy
s
t
e
m
Is
av
a
i
l
a
b
l
e
24
ho
u
r
s
a
da
y
,
2.
Ha
n
g
up
.
SD al
*7
5
if
yo
u
su
b
s
c
r
i
b
e
to
30
-
c
o
d
e
80
0
-
3
2
5
-
0
7
7
8
.
.
.S
o
c
i
a
l
Se
c
u
r
i
t
y
in
f
o
r
m
a
t
i
o
n
se
v
e
n
da
y
s
a
we
e
k
,
in
c
l
u
d
i
n
0
ho
l
i
d
a
y
s
.
Lo
c
a
l
Sp
e
e
d
Ca
l
l
i
n
g
.
80
0
-
3
6
2
-
3
0
0
2
.
.
.
.
.
.
.
.
.M
e
d
i
c
a
l
As
s
i
s
t
a
n
c
e
ca
l
l
s
ar
e
fr
e
e
an
d
lo
n
0
di
s
t
a
n
c
e
ca
l
l
s
ar
e
No
t
e
s
2.
Lis
t
e
n
fo
r
a
st
e
a
d
y
di
a
l
to
n
e
.
80
0
-
8
5
5
-
1
1
5
5
.
.
.
.
.
.
.
.O
p
e
r
a
t
o
r
As
s
i
s
t
a
n
c
e
bil
l
e
d
as
th
o
u
g
h
th
e
y
ar
e
di
a
l
e
d
di
r
e
c
t
l
y
.
Ca
l
l
s
fo
r
w
a
r
d
e
d
to
lo
n
g
di
s
t
a
n
c
e
te
l
e
p
h
o
n
e
3.
En
t
e
r
Sp
e
e
d
Ca
l
l
i
n
g
co
d
e
:
Th
e
r
e
is
no
Il
m
i
t
on
th
e
nu
m
b
e
r
or
le
j
i
g
t
h
of
rÏ
u
m
b
e
r
ä
wi
l
be
ch
a
r
g
e
d
to
yo
u
.

Us
e
di
g
i
t
s
2-
9
to
cr
e
a
t
e
an
8-
c
o
d
e
lis
t
·
RE
L
A
Y
SE
R
VI
C
E
ca
l
l
s
an
d
85
%
of
al
l
ca
l
l
s
ar
e
an
s
w
e
r
e
d
wi
t
h
i
n

Us
e
di
g
i
t
s
20
-
4
9
to
cr
e
a
t
e
a
30
-
c
o
d
e
An
op
t
i
o
n
a
l
sh
o
i
t
ri
n
g
or
a
di
s
t
i
n
c
t
i
v
e
di
a
l
li
s
t
.
As
a
te
l
e
p
h
o
n
e
cu
s
t
o
m
e
r
,
yo
u
ha
v
e
ac
c
e
s
s
to
40
se
c
o
n
d
s
.
to
n
e
ma
y
be
pr
o
v
i
d
e
d
as
a
re
m
i
n
d
e
r
th
a
t
4.
Di
a
l
de
s
i
r
e
d
te
l
e
p
h
o
n
e
nu
m
b
e
r
s
,
de
p
r
e
s
s
th
e
Id
a
h
o
Re
l
a
y
Sy
s
t
e
m
.
Th
i
s
se
r
v
i
c
e
pr
o
-
ÛU
B
S
I
/
O
n
s
?
Ca
l
l
Fo
r
w
a
r
d
i
n
g
is
ac
t
i
v
a
t
e
d
.
#,
th
e
n
lis
t
e
n
fo
r
th
r
e
e
be
e
p
s
.
vid
e
s
a
co
m
m
u
n
i
c
a
t
i
o
n
s
li
n
k
be
t
w
e
e
n
he
a
r
i
n
g
5.
Ha
n
g
up
.
or
sp
e
e
c
h
im
p
a
i
r
e
d
re
s
i
d
e
n
t
s
wh
o
us
e
a
ty
p
e
-
If
yo
u
wo
u
l
d
li
k
e
a
re
f
e
r
r
a
l
,
or
mo
r
e
In
f
o
r
m
a
-
To
ch
a
n
g
e
th
e
nu
m
b
e
r
to
wh
i
c
h
yo
u
r
ca
l
l
s
ar
e
TO
US
B
S
00
d
Ûß
l
l
i
n
g
wr
i
t
e
r
-
l
i
k
e
te
x
t
te
l
e
p
h
o
n
e
(T
D
D
)
,
or
pe
r
s
o
n
a
l
tio
n
ab
o
u
t
th
e
Re
l
a
y
Sy
s
t
e
m
,
pl
e
a
s
e
dla
l
1-
fo
r
w
a
r
d
e
d
,
ca
n
c
e
l
Ca
l
l
Fo
r
w
a
r
d
i
n
g
,
th
e
n
fo
l
-
E
.
co
m
p
u
t
e
r
,
an
d
th
o
s
e
wh
o
us
e
st
a
n
d
a
r
d
vo
i
c
e
80
0
-
3
6
8
-
6
1
8
5
Vo
l
c
e
/
T
T
Y
.
lo
w
pr
e
v
l
o
u
s
pr
o
c
e
d
u
r
e
s
.
1.
Dia
l
de
s
i
r
e
d
S
ee
d
Ca
l
l
i
n
g
co
d
e
(2
-
9
or
te
l
e
p
h
o
n
e
s
.
20
-
4
9
)
.
th
e
n
en
r
e
s
s
#.
.
.
TO
S
TE
L
E
C
O
M
is
re
s
p
o
n
s
i
b
l
e
fo
r
re
p
a
i
r
s
to
Wa
l
l
Pl
i
o
n
e
s
LI
F
E
L
I
N
E
AN
D
LI
N
K
-
U
P
|'
n
t
'
e
°
t
"
a
'
Î
e
"
Ë
se
"
e
"
Z
a
"
o
r
d
a
m
w
h
a
Ne
a
t
w
o
r
k
ou
t
s
i
d
e
ca
b
l
e
.
No
t
i
f
y
ou
r
Re
p
a
i
r
Se
r
v
i
c
e
.
To
A
re
c
e
p
t
a
c
l
e
fo
r
a
wa
l
l
-
m
o
u
n
t
e
d
te
l
e
p
h
o
n
e
is
PR
O
G
R
A
M
S
de
t
e
r
m
i
n
e
if
yo
u
r
pr
o
b
l
e
m
is
in
s
i
d
e
wi
r
i
n
g
or
av
o
i
d
un
n
e
c
e
s
s
a
r
y
se
r
v
i
c
e
ch
a
r
g
e
s
,
be
su
r
e
sh
o
w
n
in
ill
u
s
t
r
a
t
i
o
n
7.
To
co
n
n
e
c
t
yo
u
r
wa
l
l
th
e
wi
r
i
n
g
ou
t
s
i
d
e
yo
u
r
ho
m
e
or
bu
s
i
n
e
s
s
.
to
ch
e
c
k
yo
u
r
eq
u
i
p
m
e
n
t
fi
r
s
t
be
f
o
r
e
re
p
o
r
t
-
ph
o
n
e
,
ma
t
c
h
th
e
ho
l
e
s
in
th
e
ba
c
k
pf
th
e
Qu
a
l
i
t
y
i
n
g
re
s
i
d
e
n
t
s
ca
n
re
c
e
i
v
e
he
l
p
in
es
t
a
b
-
in
g
a
se
r
v
i
c
e
di
t
t
i
c
u
l
t
y
to
us
-
te
l
e
p
h
o
n
e
wi
t
h
th
e
riv
e
t
s
on
th
e
wa
l
l
mo
u
n
t
-
li
s
h
i
n
g
an
d
pa
y
i
n
g
fo
r
th
e
i
r
te
l
e
p
h
o
n
e
se
r
v
i
c
e
TE
S
T
I
N
G
:
Re
m
o
v
e
ex
i
s
t
i
n
g
pl
u
g
(A
)
by
pr
e
s
s
-
in
g
,
pu
s
h
th
e
te
l
e
p
h
o
n
e
li
g
h
t
l
y
ag
a
i
n
s
t
th
e
un
d
e
r
tw
o
as
s
i
s
t
a
n
c
e
pr
o
g
r
a
m
s
be
i
n
g
of
f
e
r
e
d
in
0
re
t
a
i
n
e
r
cl
i
p
an
d
Ce
n
t
l
y
pu
l
l
i
n
g
fo
r
w
a
r
d
on
Fo
r
te
s
t
I
n
g
In
s
I
d
e
wI
r
I
n
g
,
ca
l
l
eu
r
mo
u
n
t
i
n
g
wh
i
l
e
sl
i
d
i
n
g
it
do
w
n
in
t
o
pla
c
e
by
te
l
e
p
h
o
n
e
ut
i
l
i
t
i
e
s
.
Th
e
tw
o
pr
o
g
r
a
m
s
ar
e
Pl
u
g
.
Pl
u
0
yo
u
r
ph
o
n
e
dir
e
c
t
l
y
in
t
o
th
e
Bu
s
I
n
e
s
s
01
1
/
0
0
.
ov
e
r
th
e
ri
v
e
t
s
.
To
di
s
c
o
n
n
e
c
t
,
sl
i
d
e
th
e
te
l
e
-
Uf
e
l
l
n
e
an
d
Li
n
k
-
U
P
·
Ne
t
w
o
r
k
In
t
e
r
f
a
c
e
.
If
th
e
ph
o
n
e
op
e
r
a
t
e
s
,
th
e
TO
CO
N
N
E
C
T
OR
ph
o
n
e
up
to
li
û
It
o
i
th
e
ri
v
e
t
s
,
th
e
n
pu
l
l
th
e
pr
o
b
l
e
m
is
yo
u
r
in
s
i
d
e
wir
i
n
g
.
If
th
e
ph
o
n
e
'
ph
o
n
e
aw
a
y
fr
o
m
th
e
re
c
e
p
t
a
c
l
e
.
Ty
p
e
s
of
Il
yo
u
r
cu
s
D
S
o
m
e
r
s
ic
e
b
r
e
es
e
n
ti
c
e
e
at
r
do
e
s
ne
o
t
er
a
t
e
e
e
y
d
o
u
r
e
p
e
ph
C
A
n
U
e
co
m
p
a
n
y
'
s
DI
S
C
O
N
N
E
C
T
MO
D
U
L
A
R
mo
d
r
ja
c
k
s
a
y
be
e
r
th
a
n
th
o
e
s
e
sh
o
w
n
In
mo
r
e
de
t
a
i
l
s
Di
s
c
o
n
n
e
c
t
pl
u
g
fr
o
m
Ne
t
w
o
r
k
In
t
e
r
f
a
c
e
du
r
-
PH
O
N
E
TE
L
E
P
H
O
N
E
SA
L
E
S
CA
L
L
S
in
g
in
s
t
a
l
l
a
t
i
o
n
an
d
re
p
a
i
r
of
wi
r
i
n
g
.
-
Th
e
fo
l
l
o
w
i
n
g
il
l
u
s
t
r
a
t
i
o
n
s
sh
o
u
l
d
be
he
l
p
f
u
l
90
0
/
9
7
6
CA
L
L
BL
O
C
K
I
N
G
Ca
l
l
yo
u
r
te
l
e
p
h
o
n
e
co
m
p
a
n
y
RE
P
A
I
R
to
yo
u
wh
e
n
in
s
t
a
l
l
i
n
g
or
dis
c
o
n
n
e
c
t
i
n
g
yo
u
r
SE
R
V
I
C
E
Ma
n
y
na
t
i
o
n
a
l
co
m
p
a
n
i
e
s
us
e
te
l
e
p
h
o
n
e
sa
l
e
s
SE
R
V
I
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fo
r
as
s
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at
24
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1
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h
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r
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me
s
s
a
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§
W
f
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ph
o
n
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ca
l
l
s
of
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f
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o
u
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o
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l
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t
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an
d
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o
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s
k
Ph
o
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se
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c
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s
an
d
se
r
v
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c
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s
yo
u
ma
y
wa
n
t
or
ne
e
d
.
If
yo
u
do
il
l
u
s
t
r
a
t
i
o
n
s
1
th
r
o
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g
h
4
sh
o
w
wa
l
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e
p
t
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-
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n
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m
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ri
g
h
t
s
re
g
a
r
d
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n
g
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a
y
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p
e
r
-
no
t
ee
h
ne
e
r
r
S
rv
i
c
e
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cl
e
s
(s
t
a
n
d
a
r
d
ja
c
k
s
)
wh
i
c
h
ca
n
ac
c
o
m
m
o
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ca
l
l
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s
e
r
v
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c
e
s
an
d
ch
a
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r
e
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t
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r
k
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r
Yo
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t
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y
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9
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pa
y
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p
e
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ch
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s
Fa
r
m
i
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g
d
a
l
e
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NY
11
7
3
5
-
9
0
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4
If
yo
u
ow
n
yo
u
r
te
l
e
p
h
o
n
e
or
ot
h
e
r
re
l
a
t
e
d
ph
o
n
e
co
r
d
wit
h
th
e
re
c
e
p
t
a
c
l
e
an
d
in
s
e
r
t
.
To
wh
i
c
h
ma
y
ap
p
e
a
r
in
th
e
lo
n
g
di
s
t
a
n
c
e
se
c
-
eq
u
i
p
m
e
n
t
an
d
ex
p
e
r
i
e
n
c
e
tr
o
u
b
l
e
wi
t
h
yo
u
r
di
s
c
o
n
n
e
c
t
th
e
ph
o
n
e
,
sq
u
e
e
z
e
th
e
cl
i
p
on
th
e
ti
o
n
(
s
)
of
yo
u
r
bil
l
DI
R
E
C
T
O
R
Y
A
CC
U
R
A
CY
te
l
e
p
h
o
n
e
se
r
v
i
c
e
,
fo
l
l
o
w
th
e
st
e
p
s
sh
o
w
n
pl
u
g
an
d
pu
l
l
ou
t
of
th
e
re
c
e
p
t
a
c
l
e
.
he
r
e
to
tr
y
to
is
o
l
a
t
e
th
e
di
f
f
i
c
u
l
t
y
be
f
o
r
e
yo
u
As
a
co
n
s
u
m
e
r
,
yo
u
sh
o
u
l
d
no
t
be
bi
l
l
e
d
fo
r
If
yo
u
r
ll
s
t
i
n
g
is
in
c
o
r
r
e
c
t
in
an
y
wa
y
,
pl
e
a
s
e
ca
l
l
us
to
re
p
o
r
t
tr
o
u
b
l
e
.
Ad
a
p
t
e
r
s
pa
y
-
p
e
r
-
c
a
l
l
se
r
v
i
c
e
s
no
t
of
f
e
r
e
d
in
co
m
p
i
l
-
ca
l
l
th
e
Bu
s
i
n
e
s
s
Of
f
i
c
e
so
fu
t
u
r
e
di
r
e
c
t
o
r
i
e
s
.
Il
l
u
s
t
r
a
t
i
o
n
s
5
an
d
6
sh
o
w
re
c
e
p
t
a
c
l
e
s
(n
o
n
-
an
c
e
wit
h
fe
d
e
r
a
l
la
w
an
d
re
g
u
l
a
t
i
o
n
s
.
Th
e
ma
y
be
co
r
r
e
c
t
e
d
.
Ne
i
t
h
e
r
th
e
te
l
e
p
h
o
n
e
co
m
-
1.
Se
e
th
a
t
al
l
co
r
d
s
ar
e
fi
r
m
\
y
pl
u
g
g
e
d
m
st
a
n
d
a
r
d
ja
c
k
s
)
wh
i
c
h
ca
n
be
ma
d
e
to
co
n
s
u
m
e
r
ri
g
h
t
s
,
de
s
c
r
i
b
e
d
be
l
o
w
,
ar
e
pr
o
-
pa
n
y
no
r
th
e
dir
e
c
t
o
r
y
co
m
p
a
n
y
wi
l
l
as
s
u
m
e
2.
Se
e
th
a
t
all
ha
n
d
s
e
t
s
ar
e
in
pla
c
e
.
ac
c
o
m
m
o
d
a
t
e
mo
d
u
l
a
r
te
l
e
p
h
o
n
e
co
r
d
s
by
vi
d
e
d
un
d
e
r
th
e
Fe
d
e
r
a
l
Te
l
e
p
h
o
n
e
Dis
c
l
o
s
u
r
e
li
a
b
i
l
i
t
y
fo
r
er
r
o
r
s
or
om
i
s
s
i
o
n
s
wh
i
c
h
oc
c
u
r
th
e
us
e
of
ad
a
p
t
e
r
s
.
Th
e
ad
a
p
t
e
r
s
si
m
p
l
y
pl
u
g
Re
s
o
l
u
t
i
o
n
Ac
t
.
In
ei
t
h
e
r
th
e
wh
i
t
e
or
ye
l
l
o
w
pa
g
e
s
of
th
e
3.
If
yo
u
ca
n
n
o
t
ma
k
e
ou
t
g
o
i
n
g
ca
l
l
s
,
.
in
t
o
th
e
re
c
e
p
t
a
c
l
e
.
Wi
t
h
th
e
ad
a
p
t
e
r
in
pl
a
c
e
,
di
r
e
c
t
o
r
y
.
un
p
l
u
g
al
l
of
yo
u
r
ph
o
n
e
s
,
an
s
w
e
r
i
n
g
fo
l
l
o
w
th
e
st
e
p
s
lis
t
e
d
to
in
s
t
a
l
l
yo
u
r
ph
o
n
e
.
Ri
g
h
t
s
,
re
s
p
o
n
s
i
b
I
l
i
d
e
s
a
n
d
d
/
s
p
u
t
e
p
m
b
ma
c
h
i
n
e
s
,
et
c
.
At
va
r
i
o
u
s
ja
c
k
s
,
te
s
t
le
m
s
HE
T
WO
R
K
IN
T
E
R
F
A
CE
ea
c
h
ph
o
n
e
in
d
i
v
i
d
u
a
l
l
y
by
plu
0
g
i
n
g
it
in
-
'
¯
Yo
u
ha
v
e
60
da
y
s
fr
o
m
th
e
da
t
e
of
yo
u
r
bi
l
l
t
an
d
ma
k
i
n
g
a
te
s
t
ca
l
l
to
a
fr
i
e
n
d
or
4
di
s
p
u
t
e
a
"9
0
0
/
9
7
6
"
bi
l
l
i
n
g
er
r
o
r
.
If
yo
u
or
a
l
I
3
DE
V
I
C
E
ne
i
g
h
b
o
r
.
Co
n
t
i
n
u
e
un
t
i
l
yo
u
fi
n
d
th
e
co
m
m
u
n
i
c
a
t
e
an
al
l
e
g
a
t
i
o
n
of
a
bi
l
l
i
n
g
er
r
o
r
ph
o
n
e
th
a
t
do
e
s
n
'
t
wo
r
k
.
Yo
u
ma
y
als
o

6
a

to
ou
r
bu
s
i
n
e
s
s
of
f
i
c
e
,
it
wl
l
l
be
co
n
s
i
d
e
r
e
d
tr
y
to
us
e
yo
u
r
ph
o
n
e
(
s
)
at
a
fr
i
e
n
d
or
su
f
f
i
c
i
e
n
t
no
t
i
f
i
c
a
t
i
o
n
of
a
bi
l
l
i
n
0
er
r
o
r
.
O
ne
i
g
h
b
o
r
'
s
ho
u
s
e
.
If
an
in
d
i
v
i
d
u
a
l
ph
o
n
e
Yo
u
ha
v
e
th
e
ri
g
h
t
to
wi
t
h
h
o
l
d
pa
y
m
e
n
t
of
th
do
e
s
no
t
wo
r
k
at
an
y
of
yo
u
r
ja
c
k
s
or
dis
p
u
t
e
d
ch
a
r
g
e
s
du
r
i
n
g
th
e
bi
l
l
i
n
g
er
r
o
r
yo
u
r
ne
i
g
h
b
o
r
'
s
ja
c
k
s
,
th
e
tr
o
u
b
l
e
is
\
re
v
i
e
w
.
No
co
l
l
e
c
t
i
o
n
ac
t
i
v
i
t
y
fo
r
di
s
p
u
t
e
d
pr
o
b
a
b
l
y
in
th
a
t
ph
o
n
e
.
11
al
l
ph
o
n
e
s
"9
0
0
/
9
7
6
"
ch
a
r
g
e
s
wi
l
l
oc
c
u
r
.
w
h
i
l
e
th
e
wo
r
k
at
yo
u
r
ne
i
g
h
b
o
r
'
s
ja
c
k
bu
t
no
t
ch
a
r
g
e
s
ar
e
un
d
e
r
in
v
e
s
t
i
g
a
t
i
o
n
.
Af
t
i
f
t
h
e
yo
u
r
ow
n
,
th
e
tr
o
u
b
l
e
is
pr
o
b
a
b
l
y
in
yo
u
r
in
v
e
s
t
i
g
a
t
i
o
n
,
If
it
is
de
t
e
r
m
i
n
e
d
th
a
Ï
th
e
di
s
-
in
s
i
d
e
wir
i
n
g
or
ou
t
s
i
d
e
ca
b
l
e
.
pu
t
e
d
"9
0
0
/
9
7
6
"
ch
a
r
g
e
s
ar
e
le
g
i
t
i
m
a
t
e
,
th
e
.
L
ca
r
r
i
e
r
of
th
e
In
f
o
r
m
a
t
i
o
n
pr
o
v
i
d
e
r
ma
y
pr
o
-
O
o
4.
If
yo
u
ha
v
e
di
f
f
i
c
u
l
t
y
re
c
e
i
v
i
n
0
ca
l
l
s
,
fo
l
-
ce
e
d
wit
h
ou
t
s
i
d
e
co
l
l
e
c
t
i
o
n
s
ag
a
l
n
s
t
yo
u
r
lo
w
th
e
st
e
p
s
ab
o
v
e
,
bu
t
ha
v
e
so
m
e
o
n
e
ac
c
o
u
n
t
fo
r
no
n
-
p
a
y
m
e
n
t
of
th
e
s
e
ch
a
r
g
e
s
.
tr
y
to
re
t
u
r
n
yo
u
r
ca
l
l
.
an
t
I
n
u
e
d
on
th
e
ne
x
t
pa
g
90
0
4
7
6
¢a
l
l
Bl
o
c
k
i
n
q
Se
r
v
i
c
e
,
co
n
t
i
n
u
e
d
Ho
l
i
d
a
y
Di
s
c
o
u
n
t
s
LO
N
G
DI
S
T
A
N
C
E
DU
T
S
I
D
E
JU
L
I
A
E
T
T
A
/
K
E
N
D
R
I
C
I
(
/
Se
r
v
i
c
e
s
ca
n
n
a
t
Be
Di
s
c
o
n
n
e
c
t
e
d
|¡
'
s
"
t
c
a
n
c
e
pr
m
a
y
b
va
i
ble
t
ou
h
yo
u
r
ng
YO
U
R
CA
L
L
I
N
G
AR
E
A
(L
A
T
A
)
TR
O
Y
Yo
u
r
lo
c
a
l
an
d
lo
n
g
di
s
t
a
n
c
e
se
r
v
i
c
e
ca
n
n
o
t
de
t
a
i
l
s
.
Yo
u
ha
v
e
th
e
op
t
i
o
n
of
us
i
n
g
an
y
lo
n
g
di
s
-
A
cu
s
t
o
m
e
r
ma
y
ma
k
e
a
fo
r
m
a
l
or
in
f
o
r
m
a
l
be
di
s
c
o
n
n
e
c
t
e
d
or
in
t
e
r
r
u
p
t
e
d
fo
r
fa
i
l
u
r
e
to
ta
n
c
e
pr
o
v
i
d
e
r
th
r
o
u
g
h
yo
u
r
lo
c
a
l
te
l
e
p
h
o
n
e
co
m
p
l
a
i
n
t
to
th
e
Id
a
h
o
Pu
b
l
i
c
Ut
i
l
i
t
i
e
s
pa
y
ch
a
r
g
e
s
fo
r
pa
y
-
p
e
r
-
c
a
l
l
se
r
v
i
c
e
s
;
in
f
o
r
-
OP
E
R
A
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se
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k
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p
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wh
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a
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m
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s
to
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s
to
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As
s
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s
t
a
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c
e
:
41
1
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41
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In
t
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c
i
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g
41
1
Wh
e
n
yo
u
ha
v
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a
co
m
p
l
a
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or
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p
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\
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if
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ha
v
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a
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wh
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in
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fo
r
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a
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p
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in
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u
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,
ple
a
s
e
co
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t
ou
r
bil
l
i
n
g
41
1
to
ge
t
th
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ph
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nu
m
b
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r
s
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u
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d
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s
.
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wh
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n
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t
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t
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c
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t
ma
k
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se
v
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r
a
l
ca
l
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s
.
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u
do
n
'
t
ne
e
d
to
fl
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ex
p
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s
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fr
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m
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it
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s
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ti
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WA
An
a
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"
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pr
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s
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a
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no
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th
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av
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b
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--

di
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In
t
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th
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t
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if
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se
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·
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d
|
l
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a
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dir
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di
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d
ca
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to
Pa
r
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a
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,

to
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he
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e
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s
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to
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s
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t
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fo
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no
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to
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t
cr
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t
if
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a
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wr
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nu
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r
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th
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c
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m
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to
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t
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d
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a
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s
t
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d
.
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t
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r
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l
i
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g
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a
s
t
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o
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s
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th
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g
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g
to
st
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t
.
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l
a
n
d
s
an
d
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t
dl
a
l
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l
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t
s
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th
e
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r
l
b
b
e
a
n
ca
n
be
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a
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d
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m
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m
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do
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w
to
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:
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r
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p
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:
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no
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a
54
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**
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s
11
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is
54
**
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Di
a
!
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r
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fo
r
ra
t
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s
|§
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m
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be
s
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i
t
y

It
is
th
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ho
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r
s
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a
d
of
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s
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=
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TD
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Am
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a
n
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Ba
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m
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32
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31
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45
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57
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8
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98
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98
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98
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98
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98
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98
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98
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6
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3
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l
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98
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.
98
6
5
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l
l
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98
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6
5
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a
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l
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.
98
8
5
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98
6
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2
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98
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6
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.
98
2
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s
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di
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p
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ad
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f
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m
a
t
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ca
n
de
c
i
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wh
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l
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to
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s
w
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t
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a
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m
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'
r
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s
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t
yo
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n
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l
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k
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L
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FO
R
W
A
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,
yo
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ca
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m
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l
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l
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l
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u
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we
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on
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l
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t
h
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yo
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a
co
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ph
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k
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d
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d
th
e
fr
u
s
t
r
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t
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d
ca
l
l
s
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l
l
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