Sprint Change of Address 2-1-16.pdf

Sprint
AM O I ILUtULPI Executive&RegulatoryServices
P.O.Box 169014
:‘J3LC Irving,TX 75016
MM1SSION
January 28,2016
Idaho Public Utilities Commission
P.0.Box 83720
Boise,ID 83720-0074
Dear Regulatory Agency:
Effective immediately,Sprint’s Executive and Regulatory Services team will be changing our
mailing address.Please note that the contact information that your office has used to refer
customer complaints to our office remains the same.
To recap,please direct customer complaints regarding Sprint Wireless,Sprint Long
Distance,Boost Mobile,Virgin Mobile USA,Assurance Wireless,and Clearwire to our
attention using any of the following methods:
•E-mail —
•Phone toll-free —1-855-848-3280
•Fax -1-866-347-8988
•Written correspondence —
Sprint Executive Services,
P.O.Box 169014,Irving,TX 75016-9014
Our office is also aware that there are some Commission Offices that prefer to address
customer complaints directly with Sprint’s state regulatory personnel.Please be assured
that whatever way in which you choose to contact us with our customers’concerns,we will
do everything we can to address those concerns as quickly and completely as possible.
Should you have any questions or would like to speak with me directly,your office can also
contact me at [phone].I am available Monday through Friday between 7 am and
4 pm,Central Time.
Sprint Executive &Regulatory Services is committed to cooperating with your office to
resolve our customer complaints and inquiries.
Sincerely,
Lincoln Koifanty
Lincoln Korfanty
Executive Services Manager