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HomeMy WebLinkAbout200305279th Response of Qwest.pdf1(;,/3 i?ECEIVED e""" U:.! STOEL ~~, ;=- i 1. 101 S. Capitol Boulevard, Suite 1900 Boise, Idaho 83702 main 208.389.9000 fax 208.389.9040 20D3 r~A 23 PH 4: L~ ATTORNEYS AT LAW ! :..' ;, :. ' I :j; ., UTILI TIES ' COr.'lt1t'SSION WIVW.stoel.com May 23 , 2003 MARYS. HOBSON Direct (208) 387.4277 mshobsonl1YstoeLcom VIA HAND DELIVERY Jean D. Jewell, Secretary Idaho Public Utilities Commission 472 West Washington Boise, ill 83702-5983 RE:Docket No. QWE-O2- Dear Ms. Jewell: Enclosed for filing with this Commission is an original and three (3) copies of QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION. Copies of the confidential attachments are provided under separate cover and have been provided to those parties who have executed the Protective Agreement with the exception of certain confidential attachments to Request for Production No. 38, whose authors requested that the information be disclosed only to Staff. If you have any questions, please contact me. Thank you for your cooperation in this matter. Very truly yours4~(fr~ ~:;~. Rtfon :blg Enclosurescc: Service List Oregon Washington Caiifornia U I a h Boise-157409.10029164-00087 Idaho Mary S. Hobson (ISB #2142) Stoel Rives LLP 101 South Capitol Boulevard - Suite 1900 Boise, ill 83702 Telephone: (208) 389-9000 Facsimile: (208) 389-9040 mshobson~stoel.com HECEIVED FfLEO (!J ,...- t...-..\ 2003 ftflY 23 PM 4: 48 I:j (;jLiC UTILlT!ES COHt.1ISSION Adam L. Sherr (WSBA #25291) Qwest 1600 7th Avenue - Room 3206 Seattle, WA 98191 Telephone: (206) 398-2507 Facsimile: (206) 343-4040 asherr~qwest.com Attorneys for Qwest Corporation BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF QWEST CORPORATION FOR PRICE DEREGULATION OF BASIC LOCAL EXCHANGE SERVICES Case. No. QWE-O2- QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION Qwest Corporation, through its undersigned attorneys, hereby files the attached responses to the Ninth Interrogatory / Production Request of the Commission Staff. Respectfully submitted this 23rd day of May, 2003. Qwest Corporation tt~ Mary S. H son Stoel Rives LLP Adam L. Sherr Qwest Corporation Attorneys for Qwest Corporation QWEST CORPORATION'S RESPONSESTO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION - Page - Boise-156283.10029164-00087 CERTIFICATE OF SERVICE I hereby certify that on this 23rd day of May, 2003 , I served QWEST CORPORATION' RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION as follows: Jean Jewell, Secretary Idaho Public Utilities Commission 472 West Washington Street Boise, ill 83720-0074 Phone: (208) 334-0300 Fax: (208) 334-3762 11 ewell~puc. state.id. Weldon Stutzman, Deputy Attorney General Idaho Public Utilities Commission 472 West Washington Street O. Box 83720 Boise, ill 83702 Telephone: (208) 334-0300 Facsimile: (208) 334-3762 W stutzm~puc.state.id. us Executed protective agreement MarlinD. Ard Willard L. Forsyth Hershner, Hunter, Andrews, Neill & Smith LLP 180 East 11 th Avenue O. Box 1475 Eugene, OR 97440-1475 Attorneys for Verizon Executed protective agreement John Gannon, Esq. 1101 West River - Suite 110 Boise, ill 83702 Telephone: (208) 433-0629 Attorney for Meierotto, Padget, Herrick Neal ----X- Hand Delivery U. S. Mail Overnight Delivery Facsimile Email Hand Delivery U. S. Mail Overnight Delivery Facsimile Email Hand Delivery ----X- u. S. Mail Overnight Delivery Facsimile Email Hand Delivery ----X- U. S. Mail Overnight Delivery Facsimile Email QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION - Page - 2 Boise-156283.10029164-00087 Dean J. Miller McDevitt & Miller LLP 420 West Bannock Street O. Box 2565 Boise, ill 83701 Telephone: (208) 343-7500 Facsimile: (208) 336-6912 oe~mcdevitt -miller. com Attorneys for WorldCom, Inc. A ttorneys for AT&T Attorneys for Time Warner Telecom Executed protective agreement Hand Delivery ---L u. S. Mail Overnight Delivery Facsimile Email Dean Randall Verizon Northwest Inc. 17933 NW Evergreen Parkway Beaverton, OR 97006-7438 dean.randall ((f2v erizon. com Executed protective agreement Hand Delivery ---L U. S. Mail Overnight Delivery Facsimile Email Mary Jane Rasher 10005 South Gwendelyn Lane Highlands Ranch, CO 80129-6217 Telephone: (303) 470-3412 m1rasher~msn.com Hand Delivery U. S. Mail Overnight Delivery Facsimile Email Adam Sherr Qwest 1600 7th Avenue - Room 3206 Seattle, WA 98191 Telephone: (206) 398-2507 Facsimile: (206) 343-4040 asherr((f2q west com Hand Delivery ---L U. S. Mail Overnight Delivery Facsimile Email Clay R. Sturgis Moss Adams LLP 601 West Riverside - Suite 1800 Spokane, W A 99201-0663 Hand Delivery ---L U. S. Mail Overnight Delivery Facsimile Email Brian Thomas TimeWarner Telecom 223 Taylor Avenue North Seattle, W A 98109 Brian. Thomas((f2twtelecom.com Hand Delivery U. S. Mail Overnight Delivery Facsimile Email QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION - Page - 3 Boise-156283.!0029164-00087 Susan Travis WorldCom, Inc. 707 1 ih Street - Suite 4200 Denver, CO 80202 Telephone: (303) 390-6333 Susan.a. Travis~worldcom.com Conley E. Ward, Jr. Givens Pursley LLP 277 North 6th Street - Suite 200 O. Box 2720 Boise, ill 83701-2720 Telephone: (208) 388-1200 Facsimile: (208) 388-1300 cew~givenspursley.com Attorneys for Idaho Telephone Association Executed protective agreement Hand Delivery ~ D.Mail Overnight Delivery Facsimile Email Hand Delivery ~ U.Mail Overnight Delivery Facsimile Email tJwuflU' /~~ Brandi L. Gearhart, PLS Legal Secretary to Mary S. Hobson Stoel Rives LLP QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION - Page - 4 Boise-156283.1 0029164-00087 STOEL ~~,HECE\VEO \" \ L _ r~'.\11 101 S. Capitol Boulevard. Suite 1900 Boise. Idaho 83702 main 208.389.9000 fax 208.389.90401UiJ3 t~l\~ 23 PK 4~ 54 ATTORNEYS AT LAW UTIl ESJ C ~~~ ~M\SS\ON www.stoel.com May 23 2003 MARY S. HOBSON Direct (208) 387-4277 mshobsonl1YstoeLcom VIA HAND DELIVERY PROPRIETARY AND CONFIDENTIAL Jean Jewell Deputy Attorney General Idaho Public Utilities Commission 472 West Washington Boise, ill 83702-5983 RE:Docket No. QWE-O2- Dear Ms. Jewell: Enclosed for filing with this Commission is an original and three (3) copies of the following confidential attachments: Attachments A-I for Response to Request #36P Attachments A, B, C, E and F Response to Request #38P Attachment A Response to Request #39P Attachment A Response to Request #40P to QWEST CORPORATION'S RESPONSES TO NINTH INTERROGATORY / PRODUCTION REQUEST OF THE COMMISSION STAFF TO QWEST CORPORATION in the above- referenced matter. Also enclosed is an Attorney Certificate in support of this confidential filing. Thank you for your cooperation in this matter. Very truly yours it /Vb!: (~ Ih~ Mary S. Ho~n :blg Enclosures Oregon Washington Caiifornia Utah Boise-157410.10029164-00087 Idaho Idaho Case No. QWE-02 - STF 09-0271 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0271 On page 20, lines 12 through 15 of his rebuttal testimony, Mr. Shooshan indicates Staff was unable to identify any studies showing wireless customers in Idaho had problems in reaching 911. Please identify any studies, reports or evidence Qwest is aware of showing that wireless customers in Idaho seldom or never experience problems when dialing 911? RESPONSE: One would not expect there to be articles or studies indicating there is no problem with wireless access to 911 , so consequently, Mr. Shoo shan is not aware of any. It is his understanding that unused wireless phones have been recycled by certain state and local police/public safety agencies (including those in Idaho) for the express purpose of enabling eligible citizens to access 911 services. The reliance by these authorities on wireless technology with the specific objective of providing 911 access to those who otherwise may not have such access (via wireline or wireless) supports Qwest's position about the functional equivalency of wireless service in Idaho. See Attachment A for an article in The Idaho Statesman regarding this public safety project. It has been confirmed that the Boise Police Crime Prevention Unit still accepts donations of cell phones that are less than three years old, have a working battery, and a charger for purposes described in the Statesmanarticle. These wireless handsets can be delivered to the Public Safety Building records counter located at 7200 Barrister. Deliveries are accepted twenty four hours a day, seven days a week. Respondent:Harry Shooshan Idaho Statesman, The (Boise, ID) March 12, 2001 Old cell phones can summon help Author: Stephanie EddyThe Idaho Statesman Section: Communities Page: 02 Estimated printed pages: 2 Article Text: Donated phones get retooled to call in emergency cases By Stephanie Eddy Deactivated cell phones are being recycled to save lives in the Treasure Valley through a Cellular Phone Campaign organized by the Idaho Crime Prevention Association. The ICP A, working with Boise Police Department, Ada County Sheriffs Office and Nampa Police Department, is conducting a Cellular Phone Campaign aimed at recycling unused cell phones and issuing them free of charge to individuals for emergency use only. More than 200 have been issued. The cellular phone is one of the best crime prevention tools available said Charlene Miller, a crime prevention specialist with the Boise Police Department and coordinator for the campaign. "Our criteria for giving these cell phones to people is that the recipient does not already have a cell phone, and they understand they can only call 911 and are unable to receive any calls. The Federal Communications Commission requires wireless telephone companies to forward all 911 calls to public safety operators, even from phones that are not in service but have been activated at some time. Anyone upgrading their digital cell phone or changing from analog to digital can donate a cellular phone for the campaign and receive a tax donation receipt. Phones must be in good condition and have a working battery and charger. This has been one of the most enjoyable and rewarding programs to be involved in " said Miller who cleans, charges and bags the phones. "Weare benefitting donors with a tax deduction receipt and recipients with the ability to access emergency help if they need it." Several cell phones have been donated to Safe Place Ministries in Boise, a IDAHO Case No. QWE-02- STF 09-0271 A TT A CHMENT A non-profit corporation that provides safety, support and referral services for victims of child abuse, domestic violence and sexual assault. One client who is in the process of a divorce was issued a cell phone because her husband has a history of mental illness and domestic battery. It gives our clients a sense of security when they have a cell phone for emergencies and puts them a little more at ease " said Nancy Edwards, SPM executive director. "It promotes safety without the burden of charges they cant afford. Getting involved Analog and digital cell phones can be donated at the public safety buildIng, 7200 Barrister Drive, and Boise and Ada County police substations. Sheriffs' offices in Nampa and Twin Falls also accept cell phones. For more information, call Charlene Miller at 377-6676. To request a free cellular phone for emergency use, call Miller at 377-6676 or Tuckie Shaver at 377-6575. To offer story ideas or comments, contact reporter Stephanie Eddy at 377-6481 or seddycmboise.g:annett.com Charlene Miller, Boise Police Crime Prevention Unit, works on cellular phones that have been donated to the Idaho Crime Prevention Associations Cellular Phone Campaign. The phones will be used by individuals who need a cellular phone for emergency use only. Copyright (c) The Idaho Statesman. All rights reserved. Reproduced with the permission of Gannett Co., Inc. by NewsBank, inc. Record Number: boi2001O3l2l651O77l Idaho Case No. QWE-02- STF 09-0281 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0281 Starting on line 11 of his rebuttal testimony, Dr. Lincoln indicates that his survey instrument was pre-tested with 40 individuals and that 96% of them said they understood the terms used in the survey. Did Dr. Lincoln determine whether each individuals understanding of the terms was the same as the other individuals? If so , how was that done? RESPONSE: Qwest assumes Staff refers to page 7 not 11 of Dr. Lincoln s testimony. Yes. The exact question used to ascertain the degree to which (pretest) respondents understood the terms used in the survey was, "Did you find the terms used in this survey to be understandable and clear?" If "no", they were asked which ones they . found unclear. The total number of respondents (out of40), saying "no" was zero. The few that did not say "yes" were "unsure" and asked to reveal what was unclear. The next pretest question was, "Could you tell me what these terms in the survey refer to? A. Traditional phoneservice, B. Cell phone service, C. Local calls." The last pretest question was , "The question which asked you to compare the monthly cost of cell phone service compared to traditional phone service... did you think in terms of local calls, local and long distance, or something else?" Responses to all these questions told us that respondents appeared to have a similar concept of the survey s terms. As an example of an area of some differences, a few respondents thought of both local and long distance phone bills when responding to the price comparison question. However , it was decided not to try to change the wording on the pricing question in the final questionnaire as many cell phone plans include long distance and a question requiring them to split out long distance from local (cell phone) charges would be exceeding the respondent's ability to do so. Overall , the pretest activity gave us confidence that respondents had a similar understanding of the survey instrument's terms. Given the fact that 13% of all adult Idahoans are illiterate, we felt that our survey stood very clear in the minds of our anticipated adult respondents. Lastly, it should be noted that all respondents in the final survey execution always had the option of responding with a "Don't Know" or "Unsure" response to any of our questions. This is common research practice where one does not want to force a respondent to take a position when they feel that they lack enough information to make a judgment. Respondent:. Doug Lincoln Idaho Case No. QWE-02- STF 09-0291 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0291 On page 10 of Dr. Lincoln s rebuttal testimony, he states that his survey was to determine the degree to which the Idahoans who would be affected by price deregulation believed that effective competition existed in their area" you believe customers understood they were giving an opinion on whether effective competition existed in their area?" If so, please explain. RESPONSE: If the question is whether customers knew they were rendering an opinion on a legal standard , the answer is "No". Customers were giving an opinion on the degree to which the three conditions exist in their area. While those conditions are the conditions required by statute , customers were not told these were statutory criteria and , as discussed in Dr. Lincoln s direct testimony, customers were not given statutory language during the survey process. The methods undertaken by the survey to convert or translate statutory terms into terms more commonly used and therefore better understood by Idahoans in the seven exchange areas were scientifically valid. To ask customers if they thought "effective competition" existed would assume that they have a common, working definition of these two key words and not really provide the kind of guidance needed for the Commission s decision setting. Instead , the survey questions drew upon the three market conditions that the Idaho statute requires for a finding of effective competition. Therefore , the survey design process relied upon consumer input (our terminology phase with 36 respondents and pretesting with another 40 respondents) to develop or operationalize questions to assess the degree to which some 800 Idahoans believed these three conditions to exist in their marketplace. Our development process led to the creation of four basic questions to assess the consumer s perceptions on them. One question addressed the functional equivalence criteria (i. e. , could they solely rely on cell phones for the purpose of making and receiving local phone calls), another addressed perceived pricing similarities between cell and traditional phone service , and two questions addressed how reasonably available cell phone service was believed to be. Respondent:Doug Lincoln Idaho Case No. QWE-02- STF 09-0301 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0301 On page 13 of Dr. Lincoln s rebuttal testimony, he indicated that the 876 consumers tell us exactly what functional equivalence meant to them?" you believe the survey respondents understood they were providing an opinion on whether wireless and wireline services are functionally equivalent? so, please explain. RESPONSE: If the question is whether customers knew that they were opining on a legal terms , the answer is "No", and for good reasons. First, the term "functionally equivalent" is a statutory term that needed to be converted into a term or words that were more commonly understood by Idahoans living in the seven exchange areas. The processes used to discover that asking respondents if the two product choices could be used for the same purpose was a better al ternati ve than using statutory language has already been discussed in Dr. Lincoln s direct testimony as well as in Qwest's responses to Interrogatories No.28 and No. 29. Using common research terminology, a surrogate measure for functionally equivalent" was developed. Second , to reveal the true purpose of a survey is not considered good research practice when the researcher has reason to believe that knowing the true purpose could bias respondents. For example , knowing that Qwest sponsored the survey could have influenced responses in either direction. Likewise, telling respondents that the results of the survey were going to be used to determine if Qwest basic local exchange service should be deregulated in their exchange area could have influenced responses in either direction. Maintaining neutrality in the conduct of our survey was essential to insuring that the Commission and the public would view it as credible. Respondent:Doug Lincoln Idaho Case No. QWE-02- STF 09-0311 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0311 On page 13 of Dr. Lincoln s rebuttal testimony, he states that "these Idahoans told us that products are functionally equivalent when they can do the same thing"Which question asked of the 800 survey respondents supports Dr. Lincoln's conclusion that the survey respondents " (told) us exactly what functional equivalence meant to them?" RESPONSE: Again, respondents' answers to the survey question , "Could you solely rely on cell phone service for the purpose of making and receiving local phone calls?" as a surrogate measure was developed via exploratory research with 36 adults. Pretesting this question , along with others, was conducted with another set of 40 adults. These two steps confirmed that respondents, when responding to thequestion, would be telling us if they thought that cell phones could do the same thing (as a traditional phone line) when it came to making and receiving local phone calls. The eventual 800 survey participants "used" the "solely rely on " question to tell us the degree to which they felt the two phone services were functionally equivalent. Respondent:Doug Lincoln Idaho Case No. QWE-02- STF 09-0321 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0321 Please identify all features that are included in the total feature revenue that was used in the calculation of the average cost of features used in Exhibit 19. RESPONSE: The "average feature revenue per line" values were developed separately for residential and business service in Idaho. The averages are displayed on Exhibit 20 as a unique line item in the pricing comparisons. These values were simply calculated by dividing all residential and business (for customers with 5 lines and fewer) feature revenue by access lines in service. For business, the following feature categories contributed to total feature revenue in the state (only lines and features associated with business with 5 or fewer lines were included) : Centron 1 Package , Centron 1 Features , Centron 1 Call Forwarding, Hunting, Call Waiting, Call Forwarding, Three Way Calling, Speed Calling - 8 , Custom Calling Packages, Speed Calling - 30 , Intracall , Custom Ringing, MessageWaiting Indication , Toll Restriction , Voice Messaging, Basic Mailbox , Call Routing Mailbox , Optional Features , Priority Call , Caller ID , Continuous Redial, Selective Call Forwarding, Last Call Return , Selective CallRejection, Call Trace , Caller ID with Privacy. For residence, the following feature categories contributed to total feature revenue in the state: Centron 1 Package , Centron 1 Features , Centron 1 Call Forwarding, Hunting, Call Waiting, Call Forwarding, Three Way Calling, Speed Calling - 8, Custom Calling Packages , Speed Calling - 30 , Intracall , Custom Ringing, Custom Ringing Plus, Easy Access Voice Messaging, Number Forwarding, Message WaitingIndication, Toll Restriction , Remote Access Forwarding, I-Called, PriorityCall, Caller I. D., Continuous Redial , Selective Call Forwarding, LAst Call Return , Selective Call Rej ection , Caller ID Blocking, Call Trace , NoSolicitation, Do Not Disturb, Dial Lock , Call Curfew, Caller ID with Privacy, Security Screen, Custom Choice Complete , Popular Choice , Custom Choice Preferred Choice Package, Value Choice Package , Select Pak. Respondent:David Teitzel Idaho Case No. QWE-02- STF 09-0331 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0331 Was the impact of the expanded local calling areas implemented after 1996 factored in to the call holding times used in the preparation of Exhibit 21? If so , what was the relative weight given to the impact of the expanded calling areas? RESPONSE: It is not clear that EAS expansions in Idaho created a substantial impact on call holding times in the state. For example, EAS expansions were implemented in 1996 in Southern Idaho, and call hold times remained virtually constant for flat business service through 1998 (1996 flat business call holdtime: 1., 1998 flat business call hold time: 1.76). For flat residence service , there was a very slight increase in call hold time over the same period (3.50 for 1996 to 3.83 for 1998) Since the effect of EAS expansions on call holding times appears to not besignificant, no weighting was given to this effect in the preparation ofExhibit 21. Mr. Teitzel continues to maintain that the most significant driver of increased call hold times has been the advent of dial-up internetaccess, as supported by the evidence introduced in the testimony of Staff witness Mr. Wayne Hart that over 50% of Idahoans currently have internet access. Respondent:David Teitzel Idaho Case No. QWE-02- STF 09-0341 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0341 Was the increased use of calling centers and their tendency to put callers on hold factored in to your analysis of the call holding times used in the preparation of Exhibit 21? If so, what was the relative weight given to the increased use of calling centers? RESPONSE: The term "calling centers" is unclear. However , if the term is intended to mean agencies that use automated systems to screen incoming calls, calls to those types of entities were not (and cannot be) separately identified in the Subscriber Line Usage (SLUS) data relied upon in this proceeding. It is also unclear what the qualifier "increased use" in the question is intended to convey, and does not concede to the premise of this question. Qwest has seen no evidence that "call center " use has impacted call holding times in anymaterial way. In fact , it is noteworthy that SLUS data for measured residential and measured business services shows an essentially constant hold time over the past 10 years. If the existence of "call centers" had a material impact on average hold times , that impact would be seen in both measured and non-measured local calling patterns. That impact is simply not evident in the SLUS call hold time data for Idaho. Respondent:David Teitzel Idaho Case No. QWE-02- STF 09-0351 INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:0351 On lines 6 and 7 of page 9 of Mr. Teitzel's rebuttal testimony, he quotes a Mobile advertising claim that it's network provides service quality that is near parity with wire lines"Is Qwest aware of any independent research that indicates wireless quality as being at parity with wireline? RESPONSE: Qwest is not aware of any Idaho-specific independent research that discusses this issue however T-Mobile I s claim is consistent with the strides made by wireless carriers in the areas of service quality and is indicative of the fact wireless carriers now market their service quality as comparable to thatprovided over land lines. Respondent:Starla Rook Idaho Case No. QWE-02- STF 09-035P INTERVENOR:Staff of the Idaho Public Utilities Commission REQUEST NO:035P Please provide copies of the following references cited in Mr. Shooshan' rebuttal testimony: Michael L. Katz and Harvey S. Rosen Microeconomics , Second Edition (Boston:Richard Irwin Inc., 1994) at 32-33, 63. Stephen Martin , Advanced Industrial Economics (Blackwell: 1993) at 261. F. M. Scherer and David Ross The Welfare Economics of Competition and Monopoly, Industrial Market Structure and Economic Performance (Houghton Mifflin Company, Boston: 1990) at 52, J. M. Clark , " Toward a Concept of Workable Competition The American Economic Review Vol. XXX , No., June 1940. The 2003 Telecom Industry Review: An Anthology of Market Facts and Forecasts, The INSIGHT Research Corporation (January 2003) Mobile Communications Report, Warren Publishing, Inc.(November 2002) . RESPONSE: Please see Attachment A for the requested information. Respondent:Harry Shooshan RE MAININ G P AGE S ARE IN THE FILE UNABLE TO SCAN BECAUSE OF POOR QUALITY CO NFID ENTIAL DOCUMENTS WERE INCLUDED IN THIS FILING