Contact Info Update 11-9-09.pdf

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November 5, 2009
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Ms. Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ill 83720-0074
Re:Notification of Change in Contact Information for Verizon Long Distance LLC
Notification of Change in Contact Information for Verizon Enterprise Solutions LLC
Customer Complaints
Enclosed for filing are the original and three (3) copies of this letter to notify you of a Commission
contact change and change of address for Verizon Long Distance LLC (VLD) and Verizon Enterprise
Solutions LLC (VES).
Effective immediately, the informal complaints for VLD or YES should be directed to:
Verizon Long Distance LLC or Verizon Enterprise Solutions LLC
Carmen McMillan-Manager, National Customer Service
600 Hidden Ridge
MC: HQE04D35
Irving, TX 75038
Toll Free: 1-888-483-7770
972- 719- 7778 (fax)
Email: cr-execld~verizon.com
Customers may continue to contact VLD or YES directly without issuing an informal complaint the toll
free number above or by sending an email to customersupport~verizon.com
Please contact me at [phone] or cwightman~tminc.com if you have questions about this change.
Thank you for your assistance.
Sincerely,
~ ~,
Connie Wightman
cc: Cheryl CappsFile: VLD - ill
YES - ill
Project No. - 09-227