LDMI Telecommunications Inc Contact Update 9-15-06.pdf

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210 N. Park Ave.
Winter Park, FL
32789
O. Drawer 200
Winter Park, FL
32790-0200
Tel [phone]
Fax: [phone]
tmi(Q)tminc.com
S'eptember 7, 2006
Via S. Mail
RECEIVEDMs. Jean Jewell, Commission Secretary
Idaho Public Utilities Commission472 West Washington 2006 SEP 15 PH~:
Boise ID83702 ;,'U"
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.Jtll-IO .dDL.ll.UTILlTlr-S CO'! 'f'JISSIO'iRE: LDMI Telecommunications, Inc. Contact Information Update I~
Dear Ms. Jewell:
In July 2005 , Talk America Inc. acquired LDMI Telecommunications, Inc. ("LDMI") and at
that time we provided each state regulatory commission with updated regulatory and complaint
contact information. Unfortunately, in some instances, complaints and important regulatory
information affecting LDMI continue to be addressed to the wrong individuals and locations.
Accordingly, we are reissuing the attached updated regulatory and complaint contact
information. Please ensure that this information is provided to the appropriate departments and
personnel so that all complaints, notices, orders, invoices, correspondence and other regulatory
documents are directed to the proper contacts listed herein.
Please acknowledge receipt of this filing by date stamping the extra copy of this cover letter
and returning it to me in the self-addressed, stamped envelope provided.
Should you have any questions or require additional information, please contact me at 407- 740-
3031 or via email at sthomas(ill,tminc.com.
Thank you for your assistance.
Sincerely,
ik~
Sharon Thomas, Consultant to
LDMI Telecommunications, Inc.
Enclosure
cc:
File:
F. McComb - Talk
LDMI - ID
Updated Regulatory Contact Information for
LDMI Telecommunications, Inc.
Primary Regulatory Contact:
ALL notices, orders, invoices, correspondence and inquiries (other than consumer complaints) should be
directed to the following contact at LDMl's parent company, Talk America Inc.
Ms. Francie McComb
Vice President - Regulatory Affairs
6805 Route 202
New Hope, PA 18938
email: francie(ill,talkcom
Voice: 215-862-1517
FAJ(: 215-862-1085
Consumer Complaints:
Direct Consumer Complaints
Direct consumer complaints and inquiries (those not submitted via the Commission or other agency)
should be directed to:
Customer Service Toll Free Number: 1-800-291-9699
emai1: cs(ill,talkcom
If the customer is not satisfied with the resolution, they may escalate the dispute via letter to:
Mr. Steve Paoletti
Talk America Inc.
2704 Alternate U.S. 19 North
Palm Harbor, FL 34683
Formal or informal Consumer Complaints Referred by Regulatory Agency
All formal or informal complaints should be directed to:
Contact Person: Ms. Kelli Pieniak
via phone (Toll Free): 877-474-4926
via email: regulatory(ill,talkcom
via F AJ(: 727-772-2668via Mail: Regulatory Department
Talk America Inc.
2704 Alternate U.S. 19 North
Palm Harbor, FL 34683