Hypercube Telecom LLC Contact Update 11-8-10.pdf

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Ms. Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington Statehouse
Boise, ill 83720-0074
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November 4 2010
Via U.S. Mail
Re:Notification of Updated Contact Information for Hypercube Telecom, LLC
Dear Ms. Jewell:
Enclosed, please find an original and three (3) copies of this letter filed on behalf of Hypercube Telecom
LLc.
This letter is to notify you of the following changes and updates. Please update your records accordingly.
Hypercube Telecom, LLC 3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469-727-1510 (Office)
469-727-1511 (fax)
Customer Service 866-905-1735 (Support Center)
866-920-6946 (Service Test and Turn-Up Center)
Regulatory\Legal Mr. Robert W. McCausland
911 Fees Senior VP of Regulatory & Government Affairs
3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469-727-1640 (Office)
866-432-3936 (Fax)
robert.mccauslandrmh3netcom (E-mail)
Customer Complaints Mr. Robert W. McCausland
Senior VP of Regulatory & Government Affairs
3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469-727-1640 (Office)
866-432-3936 (Fax)
robert.mccauslandrmh3netcom (E-mail)
2600 Maitland Center Parkway, Suite 300 - Maitland, FL 32751
O. Drawer 200 - Winter Park, FL 32790-0200 - Telephone: (407) 740 - 8575 - Facsimile: (407) 740 - 0613
www.tminc.com
Idaho Public Utilities Commission
November 4 2010
Page 2
Emergency Network Issues Mr. Ray Huber
NOCC Manager
3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469-727-1641 (Office)
469-230-5673 (Mobile)
866-484-8306 (Fax)
ray.huber(fYh3netcom (E-mail)
Engineering and Mr. Doug Davis
911 System/Network Contact Chief Technical Officer
3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469- 727-1517 (Office)
972-900-2902 (Mobile)
214-889-5229 (Fax)
doug.davis~h3netcom (E-mail)
Reporting and Financial Contact Mr. Robert W. McCausland
Senior VP of Regulatory & Government Affairs
3200 West Pleasant Run Road
Suite 300
Lancaster, Texas 75146
469-727-1640 (Office)
866-432-3936 (Fax)
robert.mccauslandlillh3netcom (E-mail)
If you have any questions regarding the enclosed material, please call me at [phone] or by email at
cwightman(fYtminc .com.
Thank you for your assistance in this matter.
Sincerely,
c.
y.
:J. tP---
Connie Wightman, Consultant
CW /lw
cc: Robert McCausland, Senior VP
File: Hypercube - ill - 7561
TMS: illxl00l
Project No. 2010-