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HomeMy WebLinkAboutPUC7799R.docx 1 BOISE, IDAHO, WEDNESDAY, JULY 7, 1999, 9:30 A. M. 2 3 4 COMMISSIONER SMITH: Good morning, ladies 5 and gentlemen. This is the time and place set for a 6 technical hearing in Idaho Public Utilities Commission 7 Case No. GNR-T-97-9 and Case No. GNR-T-98-18. These are 8 petitions of customers of Rural Telephone Company for EAS 9 or extended area calling amongst various exchanges. 10 First, we'll get the appearances of the 11 parties. On behalf of the Staff. 12 MR. COPSEY: Yes, Madam Chairman. My name 13 is Cheri C. Copsey, I'm a Deputy Attorney General, and I 14 represent the Staff of the Public Utilities Commission. 15 COMMISSIONER SMITH: Thank you, and 16 Mr. Ward. 17 MR. WARD: Conley Ward of the firm Givens 18 and Pursley for Rural Telephone Company. 19 COMMISSIONER SMITH: Ms. Hobson. 20 MS. HOBSON: Mary S. Hobson from Stoel 21 Rives representing U S WEST Communications. 22 COMMISSIONER SMITH: Okay, I believe that 23 those are all the parties to this case that the Chair is 24 aware of. This is our second hearing. I believe we had 25 a public hearing earlier this year, but at that time did 58 CSB REPORTING COLLOQUY Wilder, Idaho 83676 1 not have the technical data that we hope will be 2 available to the Commission today to assist us. 3 Do the parties have a preferred order of 4 appearance? Mr. Ward. 5 MR. WARD: I guess we'd probably just as 6 soon go first. 7 COMMISSIONER SMITH: Okay, please proceed, 8 unless there are preliminary matters that we need to take 9 up. 10 MR. WARD: None that I'm aware of. 11 COMMISSIONER SMITH: All right. 12 MR. WARD: We call Ray Hendershot to the 13 stand. 14 15 RAYMOND A. HENDERSHOT, 16 produced as a witness at the instance of the Rural 17 Telephone Company, having been first duly sworn, was 18 examined and testified as follows: 19 20 DIRECT EXAMINATION 21 22 BY MR. WARD: 23 Q Mr. Hendershot, would you please state your 24 name and address for the record? 25 A Raymond Hendershot. I work for the firm of 59 CSB REPORTING HENDERSHOT (Di) Wilder, Idaho 83676 Rural Telephone 1 GVNW. The address is 2270 LaMontana Way, Colorado 2 Springs, Colorado. 3 Q Mr. Hendershot, in preparation for this 4 proceeding, did you prepare prefiled testimony consisting 5 of nine pages? 6 A Yes, I did. 7 Q And did you also prepare Exhibits 1 through 8 4? 9 A Yes, I did. 10 Q Do you have any corrections or changes to 11 your testimony or exhibits? 12 A Not that I'm aware of. 13 Q With regard to the testimony, if I asked 14 you the questions contained therein today, would your 15 answers be as given? 16 A Yes, they would. 17 MR. WARD: Thank you. Madam Chair, I'd 18 request that Mr. Hendershot's testimony be spread on the 19 record as if read and that his Exhibits 1 through 4 be 20 marked for identification. 21 COMMISSIONER SMITH: If there's no 22 objection, it is so ordered. 23 (The following prefiled testimony of 24 Mr. Raymond Hendershot is spread upon the record.) 25 60 CSB REPORTING HENDERSHOT (Di) Wilder, Idaho 83676 Rural Telephone 1 Q PLEASE STATE YOUR NAME AND BUSINESS 2 ADDRESS. 3 A My name is Raymond A. Hendershot. My 4 business address is 2270 LaMontana Way, P.O. Box 25969, 5 Colorado Springs, Colorado 80936. 6 Q BY WHOM ARE YOU EMPLOYED AND IN WHAT 7 CAPACITY? 8 A I am a Vice President for GVNW 9 Inc./Management ("GVNW"). 10 Q PLEASE DESCRIBE YOUR EDUCATIONAL BACKGROUND 11 AND WORK EXPERIENCE. 12 A I graduated from Brigham Young University 13 with a Bachelor's Degree in Accounting in 1972 and a 14 Master's Degree in Accounting in 1973. I received a CPA 15 Certificate from the State of Texas. Upon graduation, I 16 was employed by General Telephone and Electronics ("GTE") 17 where I served in a variety of positions within the 18 financial area of the company. In 1985, I joined GVNW. 19 GVNW provides a wide variety of management services 20 within the communications industry. My primary areas of 21 responsibility include the development of rates and 22 tariffs, preparation of toll cost separation studies and 23 depreciation rate studies, consulting on acquisitions and 24 sales of telephone properties, and providing various 25 other management services. I was promoted to my present 61 R. Hendershot.Di 1 Rural Telephone Company 1 position in July 1994. 2 Q HAVE YOU PREVIOUSLY TESTIFIED BEFORE ANY 3 REGULATORY COMMISSION? 4 A Yes. I have provided testimony on 5 telecommunications issues before the Idaho Public 6 Utilities Commission ("Commission") on numerous 7 occasions. I have also testified in various telephone 8 company filings and generic regulatory proceedings before 9 the Arizona Corporation Commission, the 10 11 / 12 13 / 14 15 / 16 17 18 19 20 21 22 23 24 25 62 R. Hendershot.Di 1A Rural Telephone Company 1 Wisconsin Public Service Commission, and the Utah Public 2 Service Commission. 3 Q FOR WHOM ARE YOU APPEARING IN THIS 4 PROCEEDING? 5 A I am appearing on behalf of Rural Telephone 6 Company ("Rural" or "Company") in this case. 7 Q WHAT IS THE PURPOSE OF YOUR TESTIMONY? 8 A My testimony explains the cost of providing 9 EAS and the current financial impact to the Company 10 should it be required to provide such service. My 11 testimony includes a discussion and exhibits regarding 12 Rural's current financial condition. It also includes 13 the calculation of a pro forma revenue requirement for 14 the Company. 15 Q PLEASE DESCRIBE THE METHODOLOGY USED IN 16 CALCULATING RURAL'S COST OF PROVIDING EAS. 17 A I have prepared Exhibits 1 through 4 which 18 comprise a simple set of calculations following the 19 pattern typically used by commercial local exchange 20 companies when filing with the Commission for rate 21 increases. The first step is to list 1997 booked plant 22 balances, expenses and revenues and then make pro forma 23 changes to these amounts. The resulting numbers reflect 24 balances as of the end of 1997. Revenues and expenses 25 are calculated, adjusted for pro forma changes, and then 63 R. Hendershot.Di 2 Rural Telephone Company 1 separated between jurisdictions using the methodology 2 adopted by the Federal Communications Commission. A cost 3 of capital for the Company then is developed to determine 4 the appropriate earnings level for intrastate investment. 5 This rate of return is applied to the intrastate rate 6 base to 7 8 / 9 10 / 11 12 / 13 14 15 16 17 18 19 20 21 22 23 24 25 64 R. Hendershot.Di 2A Rural Telephone Company 1 determine a return in rate base. The estimated net 2 income from the end of period financial statement then is 3 subtracted from the return to determine a return 4 deficiency. The resulting shortfall is grossed up for 5 uncollectible accounts and taxes. 6 Q PLEASE DESCRIBE EXHIBIT NO. 1. 7 A Exhibit 1 identifies the year end 1997 8 plant and reserve balances and any adjustment made to 9 those plant balances. In this case there are two sets of 10 adjustments. The first series of adjustments appear in 11 Column D. These adjustments simply add to plant in 12 service the plant under construction at year end 1997. 13 This plant is now in service. The second series of 14 adjustments appear in Column E. These adjustments 15 represent the additional capital cost that will be 16 incurred to provide EAS. The rest of the exhibit 17 provides a jurisdictional separation of rate base that I 18 assume is self explanatory. 19 Q CAN YOU PROVIDE ADDITIONAL DETAIL ABOUT THE 20 ESTIMATED CAPITAL COSTS OF PROVIDING EAS THAT ARE 21 INCLUDED IN COLUMN E? 22 A Yes. The $25,000 entry on Line 1 of Column 23 E represents the cost of a necessary software upgrade to 24 the company's billing system. The $25,000 entry on Line 25 2 is for software upgrades to the switches in each of the 65 R. Hendershot.Di 3 Rural Telephone Company 1 four affected exchanges. The $175,000 figure on Line 4 2 is for the electronics to serve ten additional T-1s to 3 handle the additional calling volumes. By far the 4 largest portion of the costs appears on Line 6, which 5 shows an entry of 6 7 / 8 9 / 10 11 / 12 13 14 15 16 17 18 19 20 21 22 23 24 25 66 R. Hendershot.Di 3A Rural Telephone Company 1 $871,000 for new fiber interconnections with U S WEST 2 which are also necessary to handle the expected increase 3 in traffic. 4 Q DOES RURAL HAVE DETAILED ENGINEERING BACKUP 5 FOR THESE COSTS? 6 A No. Detailed engineering is a relatively 7 expensive undertaking for a small company, and Rural is 8 naturally reluctant to incur these costs before the 9 Commission decides whether to grant EAS in this case. 10 However, I believe these estimates are quite reliable 11 even though final engineering has not been performed. My 12 experience is that small rural telephone companies can 13 accurately estimate such costs using manufacturer's price 14 lists and quotes and managements intimate experience with 15 similar construction costs and the type of terrain that 16 will be encountered. Consequently, I am confident these 17 costs estimate are reliable for the purpose of this case. 18 Q PLEASE DESCRIBE THE SECOND PAGE OF EXHIBIT 19 NO. 1. 20 A This is simply a statement of year 1997 21 accumulated depreciation. There are no pro forma 22 adjustments. 23 Q PLEASE DESCRIBE EXHIBIT 2, ENTITLED 24 "COMPARATIVE INCOME STATEMENT." 25 A This schedule calculates the Company's net 67 R. Hendershot.Di 4 Rural Telephone Company 1 income after income taxes. Lines 1 through 9 identify 2 the Company's 1997 revenues. Lines 11 through 20 3 identify the 1997 booked expenses. Columns B through E 4 contain proforma adjustments for some accounts. Columns 5 G and H separate the revenues and expenses between the 6 interstate and state jurisdictions. 7 8 / 9 10 / 11 12 / 13 14 15 16 17 18 19 20 21 22 23 24 25 68 R. Hendershot.Di 4A Rural Telephone Company 1 Q PLEASE EXPLAIN THE PRO FORMA ADJUSTMENTS 2 CONTAINED IN EXHIBIT NO. 2. 3 A The most significant adjustments appear in 4 Columns B and C of the exhibit. Line 1, Column C shows 5 the annual increase in local exchange revenue ($55,926) 6 that will be generated by increasing local rates to 7 $24.00 per month for residential customers and $42.10 for 8 business customers. Line 2, Column B indicates that the 9 company will lose $129,918 in annual revenues due to the 10 shifting of costs from the interstate to the state 11 jurisdiction as a result of EAS. 12 Q HOW DOES THIS SHIFTING OF COSTS AFFECT THE 13 COMPANY? 14 A When intrastate toll routes are converted 15 to EAS, the local usage increases significantly. The 16 result is that costs shift from the interstate to the 17 state jurisdiction causing interstate settlement revenue 18 to decrease while the intrastate revenue requirement 19 increases. The $129,918 figure incorporates the 20 anticipated reduction in interstate settlement revenue 21 that will occur because of this shift. For purposes of 22 this estimate I have used the 3x stimulation factor the 23 Commission has adopted in prior cases, even though I am 24 convinced this estimate is too low in this case. 25 Q PLEASE RETURN TO YOUR EXPLANATION OF THE 69 R. Hendershot.Di 5 Rural Telephone Company 1 PRO FORMA ADJUSTMENTS ON EXHIBIT NO. 2. 2 A Lines 3 and 7 of Column C show reductions 3 of $25,113 in intrastate access charges and $6,558 in 4 billing and collection revenues, respectively. The 5 $25,113 figure is simply the foregone access charge 6 revenue attributable 7 8 / 9 10 / 11 12 / 13 14 15 16 17 18 19 20 21 22 23 24 25 70 R. Hendershot.Di 5A Rural Telephone Company 1 to the routes which will be converted to EAS. The $6,558 2 number is lost billing and collection revenue from calls 3 on the same routes. 4 Q WHAT IS REPRESENTED BY THE $8,431 ENTRY ON 5 LINE 7 OF COLUMN C? 6 A As Mr. Martell pointed out in his 7 testimony, calls between Rural's exchanges are now toll 8 calls, and these calls generate revenue for Rural. 9 Including these exchanges in the Treasure Valley EAS area 10 will automatically terminate the existing toll revenue 11 from these routes. Thus, the pro forma adjustment to 12 reflect this loss of revenue. 13 Q WOULD YOU PLEASE EXPLAIN THE ADJUSTMENT 14 TO 1997 EXPENSES SHOWN ON LINE 15, COLUMN E OF EXHIBIT 15 NO. 2. 16 A This entry shows an increase of $30,000 in 17 corporate operations expenses for the cost of presenting 18 this case. This is based on a two year amortization of a 19 $60,000 total cost. This is a higher total cost than we 20 have estimated in past years, but it reflects the reality 21 that these cases have essentially become full blown EAS 22 and rate cases that have imposed enormous costs in some 23 of the prior cases. 24 Q ARE THERE ANY OTHER ADJUSTMENTS IN EXHIBIT 25 NO. 2 THAT REQUIRE EXPLANATION? 71 R. Hendershot.Di 6 Rural Telephone Company 1 A No. The other adjustments are very minor, 2 and they are explained in the footnotes. 3 Q WOULD YOU PLEASE IDENTIFY EXHIBIT NO. 3 AND 4 EXPLAIN ITS SIGNIFICANCE? 5 6 / 7 8 / 9 10 / 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 72 R. Hendershot.Di 6A Rural Telephone Company 1 A Exhibit 3 calculates the cost of capital 2 for Rural. The result is a weighted cost of capital 3 which is utilized in determining the allowable return for 4 the Company. 5 Q PLEASE EXPLAIN THE COMPONENTS OF THE 6 WEIGHTED COST OF CAPITAL. 7 A The cost of debt calculation is very 8 straight forward. The principal balance for each of 9 Rural's debt instruments is identified as of year end 10 1997. A capital ratio is calculated for each of these 11 loans. This ratio then is multiplied by the interest 12 rates of the debt instruments to produce the weighted 13 cost component for debt. Estimating the cost of equity, 14 on the other hand, involves a more subjective judgment. 15 In this case, Rural proposes a 13.50% return on equity. 16 Q HOW DID YOU ARRIVE AT A 13.50 PERCENT 17 EQUITY COST? 18 A I considered the rate of return authorized 19 for similar companies in the state and used those rates 20 of return as a guideline. In particular, I relied 21 heavily on the Commission's acceptance of a stipulation 22 in the Rockland EAS case that implied a 13.50% return on 23 equity. I also considered the recent USW rate case, 24 where USW estimated its cost of equity at 12.5% to 13.1%. 25 Rural faces a significantly greater business and 73 R. Hendershot.Di 7 Rural Telephone Company 1 financial risk than USW, therefore its return on equity 2 should be greater. 3 Q WHAT IS YOUR BASIS FOR THIS CONCLUSION? 4 A Rural Telephone's Idaho service territory 5 has to be one of the most sparsely populated, and one of 6 the highest cost to serve, in the continental United 7 States. In addition, the company is highly leveraged and 8 very 9 10 / 11 12 / 13 14 / 15 16 17 18 19 20 21 22 23 24 25 74 R. Hendershot.Di 7A Rural Telephone Company 1 dependent on RUS hardship loans. All these factors argue 2 for a cost of equity that is even higher than most of the 3 other small Idaho independent telephone company. 4 Q DID YOU CONDUCT A FORMAL COST OF CAPITAL 5 STUDY TO ESTIMATE RURAL'S COST OF EQUITY? 6 A No. Formal cost of capital studies are not 7 warranted in small telephone company cases. They cannot 8 be performed with an acceptable degree of accuracy and 9 their cost simply cannot be justified by the results 10 obtained. First, there is not enough public data to 11 conduct a comparable earnings test or discounted case 12 flow ("DCF") analysis. Second, even if the information 13 were available, it would not be reliable as small company 14 earnings are so volatile. Finally, the cost of such a 15 study could not be justified. A qualified cost of 16 capital expert typically charges at least $20,000 to 17 appear in a proceeding. Yet a 100 basis point variation 18 in Rural's cost of equity produces only a $4,700 variance 19 in the pre-tax return on rate base. In short, there is 20 not enough money involved to justify gathering the 21 detailed cost of capital information normally required 22 for larger utilities. 23 Q PLEASE DESCRIBE YOUR NEXT EXHIBIT. 24 A Exhibit No. 4 is a calculation of Rural's 25 revenue deficiency prior to any rate adjustments. On 75 R. Hendershot.Di 8 Rural Telephone Company 1 Line 1, this exhibit starts with the Idaho portion of the 2 total Company rate base as calculated in Exhibit No. 1. 3 This intrastate rate base then is multiplied by the cost 4 of capital calculated in Exhibit No. 3. The resulting 5 revenue (line 3) is the pre-tax return the 6 7 / 8 9 / 10 11 / 12 13 14 15 16 17 18 19 20 21 22 23 24 25 76 R. Hendershot.Di 8A Rural Telephone Company 1 Company should realize, given its identified cost of 2 capital. The net utility income or revenues identified 3 on Exhibit No. 2 (line 9 minus line 21 equals Exhibit 4 No. 4, line 4) is a negative value. Since it is 5 negative, no reduction is made to the return deficiency 6 (line 3 equals line 5). The resulting revenue deficiency 7 then is grossed up for uncollectible accounts and taxes 8 (line 6). The final revenue deficiency of $410,551 9 appears on line 7. This is the amount Rural must be 10 allowed to recover through increased Idaho USF revenues. 11 Q DOES RURAL HAVE ANY OTHER MEANS TO MEET 12 THIS INCREASED REVENUE REQUIREMENT? 13 A Not without raising local exchange rates or 14 access charges to absurdly high levels. 15 Q DO YOU HAVE ANYTHING ELSE TO ADD? 16 A This testimony is being prepared before the 17 Staff audit of Rural has been finalized. It is 18 reasonable to assume this audit will propose a number of 19 adjustments, some of which will be accepted by the 20 company, and some of which will be hotly contested. At 21 this point, however, I have no means of evaluating the 22 staff audit and any adjustments it may produce, so these 23 issues will have to be addressed on rebuttal. 24 Q DOES THAT CONCLUDE YOUR TESTIMONY? 25 A Yes, it does. 77 R. Hendershot.Di 9 Rural Telephone Company 1 (The following proceedings were had in 2 open hearing.) 3 MR. WARD: And I have just a couple of 4 supplemental questions for Mr. Hendershot. 5 6 DIRECT EXAMINATION 7 8 BY MR. WARD: (Continued) 9 Q Mr. Hendershot, in his supplemental 10 testimony, Mr. Hart walks through the calculation of the 11 revenue requirement if EAS were to be granted and 12 essentially accepts your recommendations. What's the 13 basis for the remaining difference between the Staff's 14 calculation and your original calculation of the revenue 15 requirement? 16 A Basically, we were able to find an 17 alternative route that was cheaper in providing the 18 additional facilities and that's the primary difference. 19 Q Okay, and so I take it that the capital 20 cost originally estimated is considerably less with this 21 cheaper route? 22 A Yes. 23 Q There's one other item in which the Staff 24 and the Company still disagree and that has to do with 25 the cost of billing software. Do you have any response 78 CSB REPORTING HENDERSHOT (Di) Wilder, Idaho 83676 Rural Telephone 1 to Mr. Hart's position on that matter? 2 A We're not opposed to the elimination of the 3 software cost as long as we don't have to provide 4 measured service to the customers. 5 Q I think you're going to have to speak up 6 generally. 7 A Okay. 8 Q Is that because the billing software was 9 primarily or the additional billing software cost was 10 primarily designed to implement measured service as the 11 Company envisioned it would be required? 12 A Yes. 13 MR. WARD: Okay. That's all I have. Thank 14 you. Mr. Hendershot is available for cross-examination. 15 COMMISSIONER SMITH: Thank you, Mr. Ward. 16 Ms. Hobson, do you have questions for 17 Mr. Hendershot? 18 MS. HOBSON: No questions. 19 COMMISSIONER SMITH: Ms. Copsey, do you 20 have questions? 21 MR. COPSEY: No questions. 22 COMMISSIONER SMITH: Do we have questions 23 from the Commission? 24 COMMISSIONER HANSEN: I have one. 25 COMMISSIONER SMITH: Commissioner Hansen. 79 CSB REPORTING HENDERSHOT (Di) Wilder, Idaho 83676 Rural Telephone 1 EXAMINATION 2 3 BY COMMISSIONER HANSEN: 4 Q Mr. Hendershot, I was looking at 5 Mr. Hart's supplemental testimony on page 9. Do you have 6 a copy of that? 7 A I do. 8 Q At the top of that page, he's answering a 9 question there and he states that the total annual 10 revenue requirement is estimated to be slightly less than 11 $280,000 or approximately $56.00 per line per month for 12 the 414 customers, and as Mr. Ward mentioned this morning 13 that you may have had a change in the calculations with 14 the Staff, do you agree with this number and, if not, 15 what are you saying this number should be? 16 A Okay, we basically agree with that number 17 for two reasons: One is the lower capital cost because 18 of an alternative route for connection with U S WEST, and 19 second of all, that does not include the billing software 20 cost which we would not include as long as we don't have 21 to provide measured service. 22 Q Now, do you see, then, of the $280,000 23 revenue requirement, what percentage of that do you see 24 being picked up by the Universal Service Fund? 25 A You're probably talking about -- you mean 80 CSB REPORTING HENDERSHOT (Com) Wilder, Idaho 83676 Rural Telephone 1 picked up by the USF? 2 Q Idaho USF fund. 3 A You're probably talking about 80 percent, 4 approximately. 5 Q So would you -- just a rough estimate, 6 then, that would be about 200 and probably 20-$25,000 7 that would need to be supplemented out of the Idaho 8 Universal Service Fund? 9 A Yes. 10 Q If my numbers are correct, and I had this 11 given to me, right now Rural Telephone Company receives 12 $221,927, this is from June of '97 through May of '98, 13 from the Idaho Universal Service Funding, so basically 14 approving that, if this number is correct, we would be 15 doubling the support out of the Universal Service Fund 16 for Rural Telephone if this is granted; is that correct? 17 A That is correct. 18 Q The total Universal Service Fund right 19 shows that it's 1,746,000, so we would -- would you agree 20 we'd need to increase this closer to $2 million, then, to 21 cover this additional cost? I mean, to come up with 22 another 225,000 if we add that to the current payout of 23 1,746,000, it would be close to the 2 million? 24 A Yes. 25 Q And out of that 2 million, then, over 81 CSB REPORTING HENDERSHOT (Com) Wilder, Idaho 83676 Rural Telephone 1 400,000 would be going to Rural Telephone Company which 2 would be close to a fifth of the total, would you agree? 3 A Yes. 4 Q Do you think that there has to be a limit 5 on the amount of subsidy that is allowed per line for 6 Universal Service Funding? 7 A I do not. 8 Q So if it really cost 3 or $400 a line to 9 provide service to 50 or 60 people in the community, you 10 think the state should fund that? 11 A That's correct, because that's the way the 12 federal is today. It doesn't take into consideration how 13 much the limit is. It just takes into consideration the 14 cost of the service and what the customer is going to 15 have out there the way the current USF is. 16 Q But on that funding, isn't it tied to basic 17 service? 18 A On the federal USF? It is not, but the 19 state is, yes. 20 Q So this could be debatable whether 21 expanding the EAS is basic service or whether it's an 22 added luxury; right? 23 A You could argue that, but you have to keep 24 in mind that some of the facilities are already near 25 exhaustion and would have to be replaced, so the Company 82 CSB REPORTING HENDERSHOT (Com) Wilder, Idaho 83676 Rural Telephone 1 would have to come in for a rate case sometime in the 2 near future because they're going to have to put these 3 facilities in eventually. 4 COMMISSIONER HANSEN: Thank you. That's 5 all I have. 6 COMMISSIONER SMITH: Questions? 7 COMMISSIONER KJELLANDER: Just one. 8 COMMISSIONER SMITH: Commissioner 9 Kjellander. 10 11 EXAMINATION 12 13 BY COMMISSIONER KJELLANDER: 14 Q Mr. Hendershot, you just mentioned that the 15 facilities are near exhaustion, what are your foreseeable 16 growth patterns in the area that we're talking about here 17 as far as new customers, more lines, what's the need? 18 A One of the things that the Company needs to 19 look at is an alternative route out, because of the 20 current facilities, if anything happens, a line is cut or 21 anything, those communities are isolated. The traffic 22 has continued to grow slowly. There have been additional 23 customers. Those things would result in eventually the 24 existing facilities being exhausted. Customers out there 25 are looking for Internet. There are some Internet 83 CSB REPORTING HENDERSHOT (Com) Wilder, Idaho 83676 Rural Telephone 1 customers out there just like in any other communities. 2 Q A follow-up, if I could. Approximately how 3 many new lines per year are you being requested to 4 provide service for? 5 A I'm going to leave that question to Jim. 6 COMMISSIONER KJELLANDER: Okay, thank you. 7 COMMISSIONER SMITH: Mr. Ward, do you have 8 any redirect? 9 MR. WARD: No. Thank you. 10 COMMISSIONER SMITH: Thank you for your 11 help, Mr. Hendershot. 12 THE WITNESS: Thank you. 13 (The witness left the stand.) 14 MR. WARD: We call Jim Martell to the 15 stand. 16 17 18 19 20 21 22 23 24 25 84 CSB REPORTING HENDERSHOT (Com) Wilder, Idaho 83676 Rural Telephone 1 JAMES R. MARTELL, 2 produced as a witness at the instance of the Rural 3 Telephone Company, having been first duly sworn, was 4 examined and testified as follows: 5 6 DIRECT EXAMINATION 7 8 BY MR. WARD: 9 Q Mr. Martell, would you state your name and 10 address for the record? 11 A My name is James R. Martell and I'm at 704 12 West Madison, Glenns Ferry, Idaho. 13 Q By whom are you employed and in what 14 capacity? 15 A I'm the president and CEO of Rural 16 Telephone Company. 17 Q In preparation for the proceeding today, 18 did you prepare direct testimony consisting of four 19 pages? 20 A Yes. 21 Q And did you also -- 22 Madam Chair, with the Chair's permission, 23 I'm going to do the rebuttal as well. 24 Q BY MR. WARD: Did you also prepare rebuttal 25 testimony of an additional four pages? 85 CSB REPORTING MARTELL (Di) Wilder, Idaho 83676 Rural Telephone 1 A Yes. 2 Q Do you have any corrections or changes to 3 that testimony? 4 A No. 5 Q If I asked you the questions contained in 6 your direct and rebuttal testimony today, would your 7 answers be the same? 8 A Yes. 9 MR. WARD: With that, I'd request the 10 direct and rebuttal testimony of James Martell be spread 11 on the record as if read. 12 COMMISSIONER SMITH: If there is no 13 objection, it is so ordered. 14 (The following prefiled direct and 15 rebuttal testimony of Mr. James Martell is spread upon 16 the record.) 17 18 19 20 21 22 23 24 25 86 CSB REPORTING MARTELL (Di) Wilder, Idaho 83676 Rural Telephone 1 Q PLEASE STATE YOUR NAME, POSITION AND 2 CURRENT BUSINESS ADDRESS. 3 A My name is James R. Martell, and I am the 4 President of Rural Telephone Company. My business 5 address is Rural Telephone Company, 704 W. Madison 6 Avenue, P. O. Box 969, Glenns Ferry, ID 83623. 7 Q HOW LONG HAVE YOU SERVED AS THE PRESIDENT 8 OF RURAL TELEPHONE COMPANY? 9 A I purchased Rural Telephone and became its 10 president in 1986. 11 Q HAVE YOU PREVIOUSLY TESTIFIED BEFORE THIS 12 COMMISSION? 13 A Yes, on a number of occasions. 14 Q WHAT IS THE PURPOSE OF YOUR APPEARANCE 15 BEFORE THIS COMMISSION TODAY? 16 A As President and CEO of Rural Telephone, I 17 am appearing to present testimony in support of two-way 18 Extended Area Service (EAS) between the Boise River and 19 Tipanuk exchanges and U S WEST's Treasure Valley EAS 20 calling area. 21 Q PLEASE DESCRIBE THE BOISE RIVER AND TIPANUK 22 EXCHANGES? 23 A There are actually four exchanges at issue 24 in this case: Boise River, Prairie, Atlanta, and 25 Tipanuk. The first three, which we refer to collectively 87 MARTELL (Di) 1 Rural Telephone Company 1 as the Boise River exchanges, are located in mountainous 2 areas along the South Fork and Middle Fork of the Boise. 3 Tipanuk is located along Interstate 84, approximately 10 4 miles north of Mountain 5 6 / 7 8 / 9 10 / 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 88 MARTELL (Di) 1A Rural Telephone Company 1 Home. 2 Q WHY DO YOU FEEL TWO-WAY EAS SHOULD BE 3 IMPLEMENTED IN THESE AREAS? 4 A There is a significant community of 5 interest between Rural Telephone's Tipanuk and Boise 6 River exchanges and U S WEST's Mountain Home and Boise 7 exchanges. These Rural Telephone exchanges are located 8 in very sparsely populated areas, and there are little or 9 no basic services in these communities. The hospital, 10 high school and junior high, county offices, library, and 11 county extension and social services are a toll call for 12 Tipanuk and Boise River residents. In addition, many of 13 the residents of these exchanges commute to work in 14 Mountain Home or Boise, and it is often inconvenient for 15 them to call their homes or their children's schools 16 because of the toll charges. Finally, the explosive 17 growth of the internet is also a factor because most of 18 the residents of these communities cannot reach their 19 internet provider of choice without a toll call. 20 Q DO YOU BELIEVE RURAL TELEPHONE'S CUSTOMERS 21 SUPPORT EAS AT THE PROPOSED RATES? 22 A The customers will, of course, speak for 23 themselves at the public hearing, but I believe there 24 will be substantial support for EAS even though it means 25 an increase in basic local exchange rates. Under the 89 MARTELL (Di) 2 Rural Telephone Company 1 current pricing regime, these exchanges do not even have 2 EAS to each other, so any call outside the exchange is a 3 toll call. The Commission will not be surprised to learn 4 that many customers have asked for EAS in the past, and 5 they are continuing to indicate this is a service they 6 7 / 8 9 / 10 11 / 12 13 14 15 16 17 18 19 20 21 22 23 24 25 90 MARTELL (Di) 2A Rural Telephone Company 1 desire. 2 Q IS EAS ALSO DESIRABLE FROM THE COMPANY'S 3 POINT OF VIEW? 4 A Yes it is, as long as Rural Telephone can 5 recover the cost of the service on a revenue neutral 6 basis. The Commission's EAS initiative has essentially 7 established a new service standard for southern Idaho, 8 and Rural Telephone has to meet this standard if it 9 wishes to maintain its reputation for first class 10 telephone service. In addition, there are a number of 11 practical difficulties that will arise if Rural 12 Telephone's exchanges remain an island in the midst of a 13 much larger toll free EAS area. 14 Q WHAT IS THE REVENUE IMPACT ON RURAL 15 TELEPHONE IF IT OFFERS TWO-WAY EAS? 16 A EAS will result in lost access charges and 17 billing and collection charges for calling to the various 18 Southwestern Idaho exchanges, but Rural Telephone 19 proposes to recover an equivalent amount of revenue by 20 adjusting local rates and/or increasing its disbursements 21 from the Idaho USF. As a result, implementation of 22 two-way EAS will be revenue neutral to Rural Telephone. 23 Mr. Hendershot will provide the company's calculation of 24 the additional Idaho USF distributions Rural Telephone 25 will need to maintain revenue neutrality. 91 MARTELL (Di) 3 Rural Telephone Company 1 Q ARE THERE ADEQUATE FACILITIES IN PLACE TO 2 PROVIDE EAS? 3 A No. To handle the additional traffic 4 associated with EAS Rural Telephone will be required to 5 upgrade its equipment in all four 6 7 / 8 9 / 10 11 / 12 13 14 15 16 17 18 19 20 21 22 23 24 25 92 MARTELL (Di) 3A Rural Telephone Company 1 exchanges. We will need ten new T-1s, 26 miles of fiber 2 cable from Prairie to Boise River and 16 miles from Boise 3 River to the US WEST interconnection point, software 4 upgrades in all four switches, and an upgrade to our 5 billing computer. The total cost of these added 6 facilities will be approximately $1,096,000. 7 Q HOW SOON CAN EAS BE IMPLEMENTED? 8 A In the case of the Boise River exchanges, 9 construction of the necessary facilities will take 12 to 10 18 months. The Tipanuk exchange can probably be cut over 11 to EAS more quickly. 12 Q WOULD YOU PLEASE SUMMARIZE YOUR TESTIMONY. 13 A Rural Telephone believes two-way EAS should 14 be implemented between its Boise River and Tipanuk 15 exchanges and the U S WEST Southwestern Idaho calling 16 areas. EAS implementation is consistent with the public 17 interest, and the residents of these communities will 18 greatly benefit by having access to their hospitals, high 19 schools, county seats, and other necessary social 20 services without having to place a long distance call. 21 Q DOES THIS CONCLUDE YOUR TESTIMONY? 22 A Yes, it does. 23 24 25 93 MARTELL (Di) 4 Rural Telephone Company 1 Q PLEASE STATE YOUR NAME, POSITION AND 2 CURRENT BUSINESS ADDRESS. 3 A My name is James R. Martell, and I am the 4 President of Rural Telephone Company. My business 5 address is Rural Telephone Company, 704 W. Madison 6 Avenue, P. O. Box 969, Glenns Ferry, ID 83623. 7 Q HAVE YOU PREVIOUSLY FILED DIRECT TESTIMONY 8 IN THIS CASE? 9 A Yes. 10 Q WHAT IS THE PURPOSE OF YOUR APPEARANCE 11 BEFORE THIS COMMISSION TODAY? 12 A As President and CEO of Rural Telephone, I 13 am responding to Mr. Wayne Hart's testimony of May 7, 14 1999 on behalf of the Staff. 15 Q DO YOU DISAGREE WITH MR. HART'S TESTIMONY? 16 A I have no quarrel with his analysis of the 17 facts, but I disagree with the policy decisions he 18 recommends. 19 Q WHAT IS THE BASIS FOR YOUR DISAGREEMENT? 20 A Mr. Hart concludes that EAS should not be 21 granted for these exchanges because the cost is too high 22 for the residents to pay and the Staff is unwilling to 23 use the state USF to fund a portion of the EAS costs. I 24 agree with his conclusion that Rural's customers cannot 25 pay the full cost of EAS on their own, but I strongly 94 J Martell.Reb 1 Rural Telephone Company 1 disagree with the suggestion that partial funding of EAS 2 is not an appropriate use of the state USF. 3 4 / 5 6 / 7 8 / 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 95 J Martell.Reb 1A Rural Telephone Company 1 Q PLEASE EXPLAIN YOUR REASONING? 2 A For as long as I have been in the telephone 3 business, we have had a policy that high quality 4 telephone service should be available in rural areas at 5 roughly comparable prices to urban telephone service. 6 Rural Telephone Company, as its name implies, was created 7 to provide telephone service in high cost, remote areas 8 that the larger companies were not interested in serving. 9 Rural offered, and continues to offer, many advantages in 10 serving these areas. We are rural specialists, and we 11 work cheaper than the larger companies. In addition, 12 Rural has enjoyed access to low cost Rural Utilities 13 Services (formerly REA) loans. But even with these 14 advantages, Rural could not provide affordable telephone 15 service in many of its exchanges without the financial 16 assistance provided by federal and state universal 17 service funds. The same thing is true for many of the 18 other small telephone companies that serve high cost, 19 sparsely populated areas. 20 Q DO THE LARGER TELEPHONE COMPANIES ALSO 21 RECEIVE UNIVERSAL SERVICE FUND SUPPORT? 22 A I am not an expert on this matter, but my 23 understanding is that U S WEST receives some federal USF 24 support, but not state USF funds. However, the large 25 companies have their own internal form of rural subsidies 96 J Martell.Reb 2 Rural Telephone Company 1 in the form of rate averaging. Customers in U S WEST's 2 low cost urban areas pay a slightly higher rate than 3 actual costs in order to partially underwrite the cost of 4 affordable service in more rural exchanges. 5 6 7 / 8 9 / 10 11 / 12 13 14 15 16 17 18 19 20 21 22 23 24 25 97 J Martell.Reb 2A Rural Telephone Company 1 Q WHAT DOES THIS HAVE TO DO WITH THE PRESENT 2 CASE? 3 A During the past two years, the Commission 4 has granted a number of EAS petitions that have created 5 very large calling areas for most U S WEST customers. 6 The customers in the rural exchanges that received the 7 most benefit from EAS have paid for some of the 8 conversion costs in the form of increased rates, but 9 U S WEST customers in the urban areas have also paid a 10 relatively small increase as well. I don't understand 11 why this form of subsidy for EAS is acceptable, but a 12 small increase in the state USF for the same purpose is 13 objectionable. 14 Q ISN'T THE U S WEST INTERNAL SUBSIDY 15 DIFFERENT FROM A SUBSIDY PAID TO AN INDEPENDENT COMPANY 16 LIKE RURAL? 17 A I don't think so. Our Tipanuk exchange 18 illustrates this point perfectly. There is no doubt in 19 my mind that, if Rural had not provided service to 20 Tipanuk, U S WEST would ultimately have been forced to do 21 so because of our universal service policy. Had that 22 been the case, Tipanuk would have automatically been 23 included in the expanded Boise calling area along with 24 all the other high costs pockets of U S WEST customers. 25 Q BUT THE TIPANUK RESIDENTS AT LEAST HAVE 98 J Martell.Reb 3 Rural Telephone Company 1 PHONE SERVICE. ISN'T THIS ALL THAT THE UNIVERSAL SERVICE 2 POLICY REQUIRES? 3 A No. The 1996 federal Act mandates rural 4 telephone service that is reasonably comparable in price 5 and quality to urban areas. How can it be reasonably 6 comparable service when Tipanuk sits in the middle of a 7 8 / 9 10 / 11 12 / 13 14 15 16 17 18 19 20 21 22 23 24 25 99 J Martell.Reb 3A Rural Telephone Company 1 toll free area stretching from Glenns Ferry to Weiser, 2 but the Tipanuk residents can only call approximately 75 3 access lines without a toll call? 4 Q ARE THE OTHER RURAL EXCHANGES IN A SIMILAR 5 SITUATION? 6 A I would prefer to see EAS granted for all 7 the exchanges, but I will admit that Atlanta and Boise 8 River are somewhat unique. Boise River has a very high 9 percentage of vacation homes, and Atlanta is very remote. 10 I can understand the argument that they should be treated 11 differently. But Tipanuk and Prairie are no different 12 than other rural communities that have routinely been 13 granted EAS. 14 According to the Staff, the total EAS cost for 15 these two exchanges would be $131,244, part of which can 16 be funded by raising rates to the $24 and $42 level used 17 in other cases. The rest of the costs should be funded 18 by the state USF. In my view, this is the only 19 reasonable and fair result. 20 Q DOES THIS CONCLUDE YOUR TESTIMONY? 21 A Yes, it does. 22 23 24 25 100 J Martell.Reb 4 Rural Telephone Company 1 (The following proceedings were had in 2 open hearing.) 3 4 DIRECT EXAMINATION 5 6 BY MR. WARD: (Continued) 7 Q Mr. Martell, we might as well pick up 8 immediately with Commissioner Kjellander's question, 9 could you tell us what the growth rates are in these four 10 exchanges, approximately, for the last few years? 11 A Approximately between seven and ten 12 percent. It all depends on which exchange. 13 Q Which are the fastest growing? 14 A The Boise River has been the fastest and it 15 looks like it will be a little bit more than that in the 16 near future because there's been quite a bit of 17 subdivision development, golf course proposed and things 18 like that. 19 MR. WARD: Okay, thank you. That's all I 20 have. Mr. Martell is available for cross. 21 COMMISSIONER SMITH: Ms. Hobson, do you 22 have questions? 23 MS. HOBSON: No questions. 24 COMMISSIONER SMITH: Ms. Copsey. 25 MR. COPSEY: I just have a few questions. 101 CSB REPORTING MARTELL (Di) Wilder, Idaho 83676 Rural Telephone 1 CROSS-EXAMINATION 2 3 BY MR. COPSEY: 4 Q In the Boise River area, you said that's 5 the fastest growing, are those basically vacation owners? 6 A They were, but it's changing now. It's 7 more people that are retired, but still want to have a 8 business in their homes. 9 Q If EAS is granted to the Boise River 10 customers and the rates go up to 24.10 or higher for 11 those Boise River customers, has Rural calculated the 12 impact this may have on revenues given the fact that the 13 majority of the customers are vacation owners? 14 A Yes, we have. 15 Q What was the result? 16 A I don't have it here with me. I think Ray 17 does. 18 Q Mr. Hendershot has -- 19 A Ray? Oh, we didn't? I don't have that, 20 no. 21 Q Do you remember if it was significant? 22 A No. 23 Q Do you expect a large drop-off if the rates 24 go up to 24.10 or higher? 25 A On the revenue? 102 CSB REPORTING MARTELL (X) Wilder, Idaho 83676 Rural Telephone 1 Q Yes. 2 A Well, yes, some. I mean, it's bound to. I 3 mean, right now everything from Boise River out is a toll 4 charge and with the EAS to the communities of Mountain 5 Home and Boise the revenue will go down. 6 Q I guess my question really goes to whether 7 Boise River customers who are vacation homeowners, will 8 they decline to have telephone service as an alternative 9 to going to 24.10 or higher? 10 A I can't tell you that. I don't know. 11 Q Rural is also proposing a vacation rate in 12 a new tariff filing. Has Rural calculated the effect of 13 offering a vacation rate to Boise River customers that it 14 may have on Rural's revenue? 15 A I don't know. 16 Q You indicated in your rebuttal testimony 17 that it may not make sense to offer EAS to Boise River 18 customers and to Atlanta customers, that there may be 19 some basis for denying EAS to those customers, in part, 20 according to your testimony, because a majority of those 21 customers are vacation homeowners and in Atlanta they are 22 very far removed from Boise and Mountain Home. Would you 23 agree that if USF is used to subsidize EAS to Rural 24 customers that it would make sense to deny EAS to Boise 25 River customers because most of them are vacation owners? 103 CSB REPORTING MARTELL (X) Wilder, Idaho 83676 Rural Telephone 1 A No, I don't think we should deny EAS to 2 Atlanta. 3 Q To Atlanta? 4 A Or Boise River. 5 MR. COPSEY: I have no further questions. 6 COMMISSIONER SMITH: Do we have questions 7 from the Commission? Commissioner Hansen. 8 9 EXAMINATION 10 11 BY COMMISSIONER HANSEN: 12 Q Mr. Martell, if the Commission was to 13 approve this and establish the rates at 24.10 and $42.00 14 where right now those rates are considerably lower and I 15 know the Staff did some surveys, do you think the people 16 would be supportive of paying the $24.00, a residential 17 person, in some of these locations for this service? 18 A Yes, I think the 24.10, I think the 19 customers would accept that. 20 COMMISSIONER HANSEN: That's all I have. 21 COMMISSIONER SMITH: Commissioner 22 Kjellander. 23 COMMISSIONER KJELLANDER: Just one 24 question. 25 104 CSB REPORTING MARTELL (Com) Wilder, Idaho 83676 Rural Telephone 1 EXAMINATION 2 3 BY COMMISSIONER KJELLANDER: 4 Q Mr. Martell, earlier we heard from another 5 witness from your Company about the telephone lines 6 reaching exhaustion. Could you fill me in on how close 7 you are to exhaustion, how many lines you have left, how 8 many years you project that it will take before you reach 9 that point? 10 A The toll facility right now from the Boise 11 River, which is our biggest exchange, goes 26 miles to 12 the Prairie exchange and then it goes microwave up to 13 Deer Point and then down here to Boise with a 12-pair 14 cable and it is full at this point. For us to add any 15 more T1's, we have to do something. Also, this cable 16 goes through forestry property along a Forest Service 17 road. They log, they cut it every year two to three 18 times and when they do that, it puts everybody out of 19 service, so our proposal is to take a fiber and run it 15 20 miles up to Highway 20 so that we have some redundancy. 21 If the cable is cut between the two exchanges, nobody 22 goes out of service and we will split the facilities; 23 some will go to microwave, some will go on the fiber so 24 that we always have our customers in service. 25 Q So as a follow-up, then, if I were to ask 105 CSB REPORTING MARTELL (Com) Wilder, Idaho 83676 Rural Telephone 1 for a line today in that service area, you'd tell me that 2 there was no capacity; is that what I'm hearing you 3 saying? 4 A No, this is just the toll facilities out 5 from the Boise River area, not local. This is a toll 6 line. It carries the long distance out. It's only a 7 12-pair cable. 8 9 EXAMINATION 10 11 BY COMMISSIONER SMITH: 12 Q Well, Mr. Martell, I have to talk about 13 Tipanuk. Unfortunately, I have a clear recollection of 14 when Tipanuk was created, so on page 3 of your rebuttal 15 testimony, you make an assertion that if Rural had not 16 provided service to Tipanuk, U S WEST would ultimately 17 have been forced to do so. What's your recollection of 18 how that happened? 19 A Well, at the time the customers came to us 20 and asked me if I would consider putting service into 21 Tipanuk. They said it was quoted to them that it would 22 cost them about 14,000 per person, and I did some 23 calculations and we went and had a meeting with the REA 24 and they said this would qualify for a loan, so at that 25 time we went to U S WEST and asked them if they would 106 CSB REPORTING MARTELL (Com) Wilder, Idaho 83676 Rural Telephone 1 give this territory up and they did and so we got a loan 2 from REA and put the service in to the customers, but the 3 customers at that time all swore they would not come back 4 and ask for free calling to Mountain Home. 5 Q Well, that's wonderful because your 6 recollection and mine are identical and that is that the 7 customers traded paying hookup costs and line extension 8 costs to U S WEST for local calling into Mountain Home. 9 A Also, it has doubled and the new customers 10 don't remember. 11 COMMISSIONER SMITH: Well, and I understand 12 that, but it is, I guess, comforting to me to know that I 13 at least remember it correctly and I remember 14 Commissioner Swisher swearing that these people would be 15 back asking for EAS, at least to Mountain Home. I don't 16 think he even dreamed they would want Boise. That's all 17 I have. 18 Do you have redirect, Mr. Ward? 19 MR. WARD: Well, I can't resist the bait. 20 21 REDIRECT EXAMINATION 22 23 BY MR. WARD: 24 Q There was one other difference -- do you 25 remember what year that was, by the way, the Tipanuk 107 CSB REPORTING MARTELL (Di) Wilder, Idaho 83676 Rural Telephone 1 installation? Late '80s? 2 A I think it was in '85. 3 Q Okay. There was one other difference, 4 then, in that Mountain Home didn't have EAS to Boise then 5 either, did it? 6 A That's correct. 7 MR. WARD: Nor Glenns Ferry. That's all I 8 have. 9 COMMISSIONER SMITH: Thank you, 10 Mr. Martell. 11 (The witness left the stand.) 12 COMMISSIONER SMITH: Ms. Hobson, would you 13 like to go next? 14 MS. HOBSON: U S WEST calls John Souba. 15 16 17 18 19 20 21 22 23 24 25 108 CSB REPORTING MARTELL (Di) Wilder, Idaho 83676 Rural Telephone 1 JOHN F. SOUBA, 2 produced as a witness at the instance of U S WEST 3 Communications, Inc., having been first duly sworn, was 4 examined and testified as follows: 5 6 DIRECT EXAMINATION 7 8 BY MS. HOBSON: 9 Q Would you please state your name for the 10 record? 11 A Yes, my name is John Souba. 12 Q Can you spell that last name, please? 13 A S-o-u-b-a. 14 Q Where are you employed and in what 15 capacity? 16 A I'm employed by U S WEST Communications 17 here in Boise. I'm a staff manager in the regulatory 18 affairs department. 19 Q What is your business address? 20 A 999 Main. 21 Q In your capacity with U S WEST in 22 regulatory management, did you prepare certain testimony 23 dated January 19, 1999, direct testimony consisting of 24 eight pages? 25 A I did. 109 CSB REPORTING SOUBA (Di) Wilder, Idaho 83676 U S WEST Communications 1 Q Did you have any exhibits in connection 2 with that testimony? 3 A I did not. 4 Q At this point, Mr. Souba, do you have any 5 corrections, additions or changes to that direct 6 testimony? 7 A No, I do not. 8 MS. HOBSON: Madam Chairman, I would move 9 that Mr. Souba's testimony -- oh, excuse me. 10 Q BY MS. HOBSON: Before I ask you that, 11 Mr. Souba, now that you have been sworn, if I were to ask 12 you the questions contained in that testimony, would your 13 answers be the same? 14 A Yes, they would. 15 MS. HOBSON: Madam Chairman, I would now 16 move that that testimony be spread upon the record as if 17 read. 18 COMMISSIONER SMITH: If there is no 19 objection, the direct testimony of Mr. Souba will be 20 spread upon the record as if read. 21 (The following prefiled direct 22 testimony of Mr. John Souba is spread upon the record.) 23 24 25 110 CSB REPORTING SOUBA (Di) Wilder, Idaho 83676 U S WEST Communications 1 Q. PLEASE STATE YOUR NAME AND ADDRESS AND 2 POSITION WITH U S WEST COMMUNICATIONS. 3 A. My name is John F. Souba. My business 4 address is 999 Main Street, Boise, Idaho. I am a staff 5 manager in the Idaho Regulatory Affairs Department. 6 Q. PLEASE STATE YOUR BACKGROUND AND 7 QUALIFICATIONS. 8 A. I earned a B.A. degree in History/Economics 9 from Dartmouth College in 1975. Since joining U S WEST 10 in 1979, I have held a variety of management positions in 11 the Marketing organization dealing with major business 12 accounts. In February, 1988, I joined the Idaho 13 Regulatory Affairs Department. My responsibilities 14 involve a variety of areas including docket coordination, 15 certain tariff and catalog filing responsibilities, 16 response and witnessing in regulatory proceedings 17 including Extended Area Service (EAS) petitions and 18 coordination of discovery and interrogatory responses, 19 among other tasks. 20 Q. WHAT IS THE PURPOSE OF YOUR TESTIMONY? 21 A. My testimony will discuss U S WEST's 22 positions regarding EAS expansion in southern Idaho. I 23 will describe the traffic patterns between the U S WEST 24 Treasure Valley EAS region and the petitioning exchanges 25 from Rural Telephone Company. Although they have been 111 Souba, John F. - Di 1 U S WEST Communications 1 consolidated for hearing, I will separately address 2 Rural's Tipanuk and Boise River exchanges. I will 3 provide recommendations for how EAS expansion should be 4 viewed in light of the establishment of the three new EAS 5 regions across southern Idaho. I will reaffirm the 6 establishment of a cost recovery formula for U S WEST 7 operations as enacted in Order No. 27633. Finally, I 8 will present U S WEST's opinion as to whether the public 9 interest would be served by granting EAS for the 10 communities served by Rural Telephone in this docket. 11 Q. PLEASE DESCRIBE THE HISTORY OF THIS CASE. 12 A. As I previously commented, this case 13 combines two dockets which involve Rural's Tipanuk and 14 Boise River exchanges who have petitioned to join the 15 Treasure Valley EAS Region which is currently made up of 16 only exchanges served by U S WEST. The Tipanuk petition 17 dates from April, 1997 when approximately 27 customers 18 requested EAS to Mountain Home and to 19 20 / 21 22 / 23 24 / 25 112 Souba, John F. - Di 1A U S WEST Communications 1 the entire Treasure Valley extended service area. The 2 Boise River petition dates from August, 1997 when the 3 Commission received a petition with 113 from customers in 4 that exchange who also requested EAS to Mountain Home and 5 to the entire Treasure Valley extended service area. 6 On December 10, 1998 the Commission issued it 7 Notice of Hearing which established a calendar for the 8 filing of testimony and public hearing. This direct 9 testimony is filed in response to that Notice. 10 Q. WHAT COMMUNITIES ARE CURRENTLY INCLUDED IN 11 THE TREASURE VALLEY EAS OR LOCAL CALLING AREA? 12 A. The Treasure Valley EAS Region includes 13 local calling between the communities of Boise, Caldwell, 14 Emmett, Idaho City, Kuna, Melba, Meridian, Middleton, 15 Nampa and Star. This EAS region will expand to include 16 Payette, Weiser, New Plymouth, Mountain Home and Glenns 17 Ferry on April 29, 1999 in compliance with Order 27774 18 and Order 27790. 19 Q. WHAT IS U S WEST'S POSITION REGARDING 20 REQUESTS FOR EAS TO ONE OF THE NEW LOCAL CALLING REGIONS? 21 A. U S WEST believes that if the Commission 22 determines there is a community of interest between the 23 exchanges which are named in the petition and the public 24 interest is served by granting expanded local calling as 25 requested, the approval should extend to, in this case, 113 Souba, John F. - Di 2 U S WEST Communications 1 the whole Treasure Valley EAS Region. U S WEST further 2 recommends that only two-way EAS be considered. This is 3 consistent with the approach the Commission took and, 4 ultimately, approved with its initial creation of the EAS 5 regions. In addition, inclusion of local calling 6 throughout the existing EAS region would be more readily 7 understandable to all subscribers and would create and 8 maintain equity among the affected exchanges. 9 Q. DOES THE COMPANY BELIEVE THE COMMISSION 10 SHOULD GRANT LESS THAN REGION-WIDE ACCESS IF IT DEEMS 11 EXPANDED LOCAL CALLING IS APPROPRIATE? 12 A. No, for two reasons. One, the customers 13 here have requested the whole region and it is my opinion 14 that it is just human nature for petitioning customers to 15 feel that if their request 16 17 / 18 19 / 20 21 / 22 23 24 25 114 Souba, John F. - Di 2A U S WEST Communications 1 for any community within the region meets the 2 Commission's standards for EAS, they should have the 3 "whole thing" like the rest of the communities in the 4 region. Otherwise customers are likely to feel they are 5 being disadvantaged. 6 Second, if the Commission were to grant EAS only 7 to a portion of a region, it would invite EAS arbitrage. 8 The Commission has had to deal with this problem before 9 when it decided EAS bridging services are unlawful and 10 ordered U S WEST to issue tariffs prohibiting this 11 practice. 12 Q. WON'T A REGION-WIDE APPROACH POTENTIALLY 13 COST MORE? 14 A. Possibly. However, since it was 15 appropriate public policy to create a region-wide 16 approach, it does not seem inconsistent to apply the same 17 policy for new requests for EAS. On the other hand, 18 granting region-wide EAS may prove to cost less in the 19 long term if a single network design can be implemented 20 in response to the initial request. Follow-up 21 proceedings to implement additional community requests 22 for EAS and/or expanding a partial grant of EAS to 23 include the whole region would be extremely costly and 24 time-consuming for the affected companies and the 25 Commission. 115 Souba, John F. - Di 3 U S WEST Communications 1 Q. WHAT CALLING DATA WERE YOU ABLE TO REVIEW 2 REGARDING TRAFFIC BETWEEN TIPANUK AND MOUNTAIN HOME AND 3 BETWEEN TIPANUK AND THE TREASURE VALLEY EAS REGION? 4 A. I was only able to review the U S WEST- 5 originated toll calling from Mountain Home and the 6 balance of the Treasure Valley EAS Region exchanges for 7 calling into Tipanuk. I believe the Commission Staff 8 witness, Mr. Hart, will be able to cite additional 9 calling data which reflects the originating traffic from 10 Tipanuk. 11 My review of the U S WEST-originated toll calling, 12 from August 1997 through November 1997, shows 13 approximately 17,000 toll calls and 78,000 minutes of 14 calling from the entire Treasure Valley Region to the 15 Tipanuk exchange. The vast majority of this calling, 83% 16 of the messages and 81% of the minutes, were for calling 17 from two exchanges, Boise and Mountain Home, to Tipanuk. 18 19 / 20 21 / 22 23 / 24 25 116 Souba, John F. - Di 3A U S WEST Communications 1 If historic trends are any indication, the traffic 2 from Tipanuk to the region will be equal to or, more 3 likely, somewhat greater than the traffic which I have 4 identified. Mr. Hart, I believe, may have additional 5 data in this regard to cite in his testimony. 6 Q. WHAT CALLING DATA WERE YOU ABLE TO REVIEW 7 REGARDING TRAFFIC BETWEEN THE BOISE RIVER EXCHANGE AND 8 MOUNTAIN HOME AND BETWEEN THE BOISE RIVER EXCHANGE AND 9 THE TREASURE VALLEY EAS REGION? 10 A. After again reviewing the U S WEST- 11 originated toll calling into the Boise River exchange, I 12 found, from the same source material, approximately 13 29,000 calls and 136,000 minutes of calling to the Boise 14 River exchange. Once again the majority of the calling 15 came from U S WEST's Boise and Mountain Home exchanges. 16 Q. IN YOUR OPINION DOES THE DATA AVAILABLE 17 INDICATE THAT A COMMUNITY OF INTEREST EXISTS BETWEEN THE 18 TREASURE VALLEY EAS REGION AND THE PETITIONING 19 COMMUNITIES? 20 A. It appears that only a small percentage of 21 U S WEST customers call the petitioning Rural Telephone 22 communities each month. Therefore, it is likely there 23 is not a high level of interest among U S WEST customers 24 in adding the petitioning communities to the Treasure 25 Valley EAS Region. It should be noted, however, that the 117 Souba, John F. - Di 4 U S WEST Communications 1 calling patterns could be significantly different when 2 viewed from the perspective of the petitioning 3 communities into the larger communities served by 4 U S WEST. U S WEST observed that calling volumes were 5 significantly lower from its "hub" exchanges of Boise, 6 Twin Falls, Pocatello and Idaho Falls going out to the 7 smaller "spoke" communities which surround them in an EAS 8 region. Further, the Commission has made it clear that 9 calling data should not be used in isolation to determine 10 whether a community of interest exists. I expect the 11 Commission Staff will analyze other factors such as those 12 mentioned in Case No. GNR-T-93-13 Order No. 26311 and 13 apply them to this case. In that EAS statewide review 14 docket, the Commission identified criteria to be reviewed 15 when 16 17 / 18 19 / 20 21 / 22 23 24 25 118 Souba, John F. - Di 4A U S WEST Communications 1 evaluating EAS and provided the parties with an analysis 2 of these factors along with its recommendation. 3 Q. HAS THE COMMISSION ESTABLISHED A CALLING 4 VOLUME THRESHOLD FOR GRANTING EAS IN IDAHO? 5 A. No, it has not established a specific 6 calling threshold which qualifies an exchange for 7 expanded local calling. However, in docket GNR-T-93-13, 8 mentioned previously, the Commission received testimony 9 from intervening parties as to what minimum call volumes 10 they felt justified the granting of EAS. 11 U S WEST and MCI recommended 6 calls per line per 12 month from the petitioning exchange, AT&T recommended 8 13 calls while the ITA and Century recommended 5 calls per 14 subscriber line. Since the establishment of the EAS 15 regions in 1997, the Commission has granted EAS petitions 16 with a variety of call volumes which ranged to as low as 17 4.7 calls per line per month from Paris into the Eastern 18 Idaho EAS Region. 19 Q. SINCE THE CALLING FROM U S WEST EXCHANGES 20 INTO TIPANUK AND BOISE RIVER EXCHANGES IS MINIMAL, DOES 21 U S WEST RECOMMEND THAT THE PETITIONS BE DENIED? 22 A. Not at all. The Commission is charged with 23 making the difficult decision on whether or not granting 24 EAS is in the public interest. From a geographic 25 position the Tipanuk exchange is an obvious candidate 119 Souba, John F. - Di 5 U S WEST Communications 1 since it is sandwiched between the Boise exchange and the 2 Mountain Home exchanges who are both regional members, or 3 will be in the case of Mountain Home. But the decision 4 to grant EAS has serious ramifications for the serving 5 independent company financial operations which makes 6 their customers' willingness to pay higher local exchange 7 rates a crucial factor. 8 In a nutshell, U S WEST is prepared to include 9 these petitioning exchanges within the Treasure Valley 10 EAS Region if the Commission finds it is in the public 11 interest. 12 13 / 14 15 / 16 17 / 18 19 20 21 22 23 24 25 120 Souba, John F. - Di 5A U S WEST Communications 1 Q. SHOULD THE COMMISSION DECIDE THAT EAS 2 EXPANSION IS APPROPRIATE, HOW DO YOU PROPOSE U S WEST BE 3 COMPENSATED FOR ITS CAPITAL EXPENSES ASSOCIATED WITH 4 IMPLEMENTING ANY NEW EAS? 5 A. In Case No. USW-S-96-4, the Commission 6 adopted a stipulation between U S WEST and Staff which 7 called for using available revenue sharing funds to 8 compensate the Company for any capital expenditures 9 required to implement the new EAS routes. The Company 10 believes this arrangement is also appropriate for dealing 11 with pending EAS cases since at this time additional 12 revenue sharing dollars are still available. 13 Q. HAVE U S WEST AND THE COMMISSION 14 ESTABLISHED A METHOD FOR RECOVERY OF U S WEST COSTS 15 ASSOCIATED WITH GRANTING ADDITIONAL EAS REQUESTS? 16 A. Yes. The Commission Staff and U S WEST 17 have entered in to a Stipulation and Settlement regarding 18 what methodology should be used to calculate compensation 19 to U S WEST for its cost of providing EAS in pending and 20 future cases. In its Order No. 27633 issued on July 17, 21 1998, the Commission approved the Settlement and 22 Stipulation resolving the long-standing issue of 23 compensation for U S WEST for its costs in providing EAS. 24 Q. COULD YOU SUMMARIZE THE COMPENSATION 25 METHODOLOGY SET FORTH IN THE STIPULATION AND ADOPTED IN 121 Souba, John F. - Di 6 U S WEST Communications 1 ORDER 27633? 2 A. Yes. Compensation to U S WEST for the 3 costs of providing EAS for a U S WEST exchange to another 4 U S WEST exchange(s) is established at $.0861 per toll 5 minute. Compensation to U S WEST for the cost of 6 providing EAS between an independent telephone company 7 exchange and a U S WEST EAS region is established at 8 $.0818 per toll minute. These costs reflect a 9 stimulation factor of three times (3x) for calculating 10 anticipated EAS traffic, and toll minutes are adjusted to 11 reflect a dial around at a rate of 38%. Costs are to be 12 recovered through a uniform increase to business and 13 residential local exchange rates for customers within the 14 U S WEST EAS regions. In the event the Commission orders 15 inclusion of a new U S WEST exchange in a U S WEST EAS 16 region, rates in the affected exchange will be moved to 17 the EAS 18 19 / 20 21 / 22 23 / 24 25 122 Souba, John F. - Di 6A U S WEST Communications 1 region rates ordered in Case No. USW-S-96-5 with any 2 increase in revenue caused by the change offset against 3 the costs of EAS as previously set forth. 4 Q. IN THE EVENT THE COMMISSION DECIDES TO 5 GRANT EAS TO THE PETITIONING EXCHANGES FOR PART OR ALL OF 6 THE TREASURE VALLEY EAS REGION, SHOULD THIS METHODOLOGY 7 BE UTILIZED TO COMPENSATE U S WEST FOR ITS COSTS 8 ASSOCIATED WITH PROVIDING EAS? 9 A. Yes, it should. 10 Q. DO YOU HAVE AN ESTIMATE OF COSTS FOR 11 PROVIDING EAS BETWEEN THE PETITIONING EXCHANGES AND THE 12 U S WEST EXCHANGES WITHIN THE TREASURE VALLEY LOCAL 13 CALLING AREA? 14 A. Yes, but I can only provide an estimate. 15 I stated earlier that I have reviewed calling data which 16 only reflects the U S WEST-originated toll calling into 17 Tipanuk and Boise River exchanges. If I simply double 18 the U S WEST-originated traffic I can roughly approximate 19 the total toll minutes which would be entered into the 20 recovery formula for U S WEST. 21 Using the formula just described, for Tipanuk this 22 results in a total of 155,500 minutes X 1.38 = 214,590 23 compensable minutes X $0.0818 = $17,550 annual recovery. 24 For Boise River exchange this results in a total 25 of 272,000 minutes X 1.38 = 375,360 compensable minutes X 123 Souba, John F. - Di 7 U S WEST Communications 1 $0.0818 = $30,704 annual recovery. 2 The total cost recovery estimate for both 3 exchanges to join the Treasure Valley EAS Region would 4 amount to $50,000 annual recovery. 5 Q. DO YOU HAVE AN ESTIMATE OF WHAT THIS 6 EXPANSION OF THE TREASURE VALLEY EAS REGION WOULD COST 7 U S WEST CUSTOMERS ON A MONTHLY BASIS? 8 A. Yes. I estimate there to be approximately 9 390,000 U S WEST access lines currently in an EAS region 10 that would eventually share in the recovery of future EAS 11 expansion costs. That would mean the price for each of 12 these access lines would increase approximately $0.01 per 13 month to include both Tipanuk and Boise River in the 14 Treasure Valley EAS region. 15 16 / 17 18 / 19 20 / 21 22 23 24 25 124 Souba, John F. - Di 7A U S WEST Communications 1 Q. WHEN WOULD U S WEST BE PREPARED TO 2 IMPLEMENT EAS IF THE COMMISSION WERE TO DETERMINE IT IS 3 IN THE PUBLIC INTEREST? 4 A. The Company is already involved in 5 implementing inclusion of five U S WEST exchanges in the 6 region and is preparing for inclusion of the Citizens' 7 exchanges of Horseshoe Bend, Garden Valley and Sweet. If 8 an early order is received in this case it could be 9 possible to include the Rural exchanges in the April 29, 10 1999 cut date for the five U S WEST exchanges. This can 11 only be determined following receipt of the Commission 12 order and engineering review of the state of the 13 facilities which would require expansion from converting 14 toll calling to local. 15 Q. WOULD YOU PLEASE SUMMARIZE YOUR TESTIMONY? 16 A. Yes. U S WEST has reviewed the calling 17 volumes from its Treasure Valley local calling area to 18 the Rural exchanges. It found few calls per month per 19 access line by U S WEST customers to these communities. 20 However, the Company is cognizant of this Commission's 21 directive to look at other factors in determining if an 22 appropriate community of interest exists to grant EAS. 23 If after reviewing these factors the Commission 24 determines expanded local calling is appropriate for 25 these communities, the Company recommends these customers 125 Souba, John F. - Di 8 U S WEST Communications 1 be granted EAS. 2 The Company also recommends that it be compensated 3 for any loss of revenues and capital expenditures per the 4 conditions spelled out in Order No. 27633. 5 Q. DOES THIS CONCLUDE YOUR TESTIMONY? 6 A. Yes it does. 7 8 / 9 10 / 11 12 / 13 14 15 16 17 18 19 20 21 22 23 24 25 126 Souba, John F. - Di 8A U S WEST Communications 1 (The following proceedings were had in 2 open hearing.) 3 4 DIRECT EXAMINATION 5 6 BY MS. HOBSON: (Continued) 7 Q Further, Mr. Souba, did you prepare 8 additional rebuttal testimony dated May 28, 1999, 9 consisting of three pages or two pages, I guess? 10 A Yes, I did. 11 Q Do you have any additions, corrections or 12 changes to that testimony? 13 A No, I do not. 14 Q And again, Mr. Souba, if I were to ask you 15 the questions contained in that testimony today now that 16 you have been sworn, would your answers be the same? 17 A Yes, they would. 18 MS. HOBSON: Madam Chair, I would then move 19 that Mr. Souba's rebuttal testimony be spread upon the 20 record as if read. 21 COMMISSIONER SMITH: If there is no 22 objection, it is so ordered. 23 (The following prefiled rebuttal 24 testimony of Mr. John Souba is spread upon the record.) 25 127 CSB REPORTING SOUBA (Di) Wilder, Idaho 83676 U S WEST Communications 1 Q. PLEASE STATE YOUR NAME AND ADDRESS AND 2 POSITION WITH U S WEST COMMUNICATIONS. 3 A. My name is John F. Souba. My business 4 address is 999 Main Street, Boise, Idaho. I am a staff 5 manager in the Idaho Regulatory Affairs Department. 6 Q. ARE YOU THE SAME JOHN SOUBA WHO PREVIOUSLY 7 SUBMITTED DIRECT TESTIMONY IN THIS CASE? 8 A. Yes, I am. 9 Q. WHAT IS THE PURPOSE OF YOUR SUPPLEMENTAL 10 TESTIMONY? 11 A. I wish to update my previous testimony 12 regarding U S WEST's cost recovery calculations which 13 were inadvertently understated due to my lack of 14 inclusion of toll minutes from two Rural Telephone 15 exchanges. 16 Q. PLEASE EXPLAIN. 17 A. My previous calculation of toll minutes 18 which would be eliminated in this case assumed that only 19 Tipanuk and Boise River exchanges were to be considered 20 for EAS expansion. I now understand that Prairie and 21 Atlanta are also under consideration for inclusion in 22 U S WEST's Treasure Valley EAS Region. 23 Q. HOW DID THIS CHANGE YOUR COST RECOVERY 24 CALCULATIONS? 25 128 Souba, John F. - Reb 1 U S WEST Communications 1 A. The number of U S WEST originating minutes 2 is raised from 213,750 to 297,500. If I assume that 3 Rural originated traffic is equal to the U S WEST 4 originated traffic, the annual recovery amount due to 5 U S WEST would be approximately $69,000. Prior to 6 inclusion of Prairie and Atlanta, the estimated recovery 7 amount was $50,000. 8 Q. HOW MUCH WOULD THIS RAISE THE MONTHLY RATE 9 FOR U S WEST CUSTOMERS? 10 A. The rate for residence and business lines 11 within the three U S WEST EAS regions would be raised 12 between $0.01 and $0.02 per month. This assumes that all 13 four Rural exchanges would have two-way EAS to all 14 current exchanges within the Treasure Valley EAS Region. 15 Q. STAFF WITNESS HART HAS SUGGESTED THAT 16 PARTIAL EAS GRANTS MIGHT BE APPROPRIATE FOR CERTAIN RURAL 17 EXCHANGES, DO YOU AGREE? 18 A. As I stated in my direct testimony, 19 U S WEST prefers that any new exchanges should join the 20 entire EAS region rather than receiving partial grants of 21 toll free calling. Partial grants could be considered 22 "half a loaf" by the petitioners, they are confusing and 23 they invite EAS arbitrage. 24 Q. DOES THIS CONCLUDE YOUR SUPPLEMENTAL 25 TESTIMONY? A. Yes, it does. 129 Souba, John F. - Reb 2 U S WEST Communications 1 (The following proceedings were had in 2 open hearing.) 3 MS. HOBSON: Mr. Souba is available for 4 cross-examination. 5 COMMISSIONER SMITH: Mr. Ward, do you have 6 any questions? 7 MR. WARD: No questions. Thank you. 8 COMMISSIONER SMITH: Ms. Copsey. 9 MR. COPSEY: No questions. 10 COMMISSIONER SMITH: From the Commission? 11 COMMISSIONER KJELLANDER: No questions. 12 COMMISSIONER SMITH: Nor I. All right, you 13 got off easy today. There can't be redirect. Thank 14 you. 15 THE WITNESS: My pleasure. 16 COMMISSIONER SMITH: We'll get you next 17 time. 18 THE WITNESS: I'm sure. 19 (The witness left the stand.) 20 COMMISSIONER SMITH: Ms. Copsey. 21 MR. COPSEY: Yes, I would like to call 22 Mr. Hart, please, to the stand. 23 24 25 130 CSB REPORTING SOUBA Wilder, Idaho 83676 U S WEST Communications 1 WAYNE HART, 2 produced as a witness at the instance of the Staff, 3 having been first duly sworn, was examined and testified 4 as follows: 5 6 MR. COPSEY: Although it's normally my 7 practice to stand up since I'm this old attorney, I'm 8 going to try it sitting down and see if it works just as 9 well. 10 11 DIRECT EXAMINATION 12 13 BY MR. COPSEY: 14 Q Mr. Hart, can you please state your name, 15 position and current business address for the record? 16 A My name is Wayne Hart. I'm a 17 telecommunications analyst with the Idaho Public 18 Utilities Commission. Our address is 472 West Washington 19 here in Boise. 20 Q Are you the technical analyst in this case? 21 A Yes. 22 Q Mr. Hart, in preparation for your 23 appearance today, did you cause to prefile direct 24 testimony dated February 9th, 1999, consisting of 30 25 pages? 131 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 A Yes. 2 Q Did you also cause to be filed prefiled 3 supplemental testimony dated May 7th, 1999, consisting of 4 19 pages with the Commission? 5 A Yes. 6 Q Did that direct and supplemental testimony 7 include Exhibit Nos. 101 through 103 which were filed 8 with that testimony? 9 A Yes. 10 Q Were those exhibits and direct testimony 11 prepared by you or under your direction and control? 12 A Yes. 13 Q Do you have any corrections to your 14 testimony, either set? 15 A Yes, I do. In my supplemental testimony on 16 the bottom of page 15, continuing to the top of page 16, 17 I made an error in my calculation of the revenues 18 U S WEST would be entitled to recover and that was based 19 on the formulas in the settlement stipulation. I 20 estimated that amount to be 100,000 and it should be 21 68,000, plus a little bit more. This resulted in my 22 calculation of a monthly amount per customer also being 23 wrong. I estimated it at approximately two cents per 24 customer and it's going to be less than that. The actual 25 amount would be closer to one cent per customer per 132 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 month. I believe these corrected amounts are in 2 agreement with the amounts contained in U S WEST witness 3 Souba's testimony. 4 Q Thank you. If I were to ask you the same 5 questions that are found in the testimony in both your 6 prefiled direct and your prefiled supplemental testimony, 7 would your answers be the same as given in that testimony 8 as corrected today? 9 A Yes. 10 MR. COPSEY: Madam Chair, I would move that 11 Mr. Hart's direct and supplemental testimony be spread 12 upon the record as if read and Exhibits 101 through 103 13 be admitted. 14 COMMISSIONER SMITH: If there is no 15 objection, that is so ordered. 16 (Staff Exhibit Nos. 101 - 103 were 17 admitted into evidence.) 18 (The following prefiled direct and 19 supplemental testimony of Mr. Wayne Hart is spread upon 20 the record.) 21 22 23 24 25 133 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Q. Please state your name and address. 2 A. My name is Wayne Hart. My business address 3 is 472 West Washington, Boise, Idaho. 4 Q. By whom are you employed, and in what 5 capacity? 6 A. I am employed by the Idaho Public Utilities 7 Commission (IPUC; Commission) as a Telecommunications 8 Analyst in the Telecommunications Section. 9 Q. What is your educational background? 10 A. I received a Master's Degree in Bacteriology 11 from the University of Wisconsin in Madison, Wisconsin, 12 and a Bachelor's Degree in Biological Sciences from 13 Indiana University in Bloomington, Indiana. 14 Q. Please outline your experience that is 15 relevant to your testimony? 16 A. I served as a Utilities Compliance 17 Investigator from May of 1994 through March of 1997, and 18 handled nearly 2500 complaints, comments and inquiries, 19 with over 1500 of those involving telecommunications 20 issues. I served on the Staff team that performed a 21 service quality audit of U S WEST in 1995 and 1996 for 22 Case No. USW-S-95-4. I joined the Telecommunications 23 Staff in March of 1997 and have been assigned a wide 24 variety of issues, including: rate cases, EAS, payphones, 25 numbering, line extensions, and general telephone issues. 134 GNR-T-97-9/GNR-T-98-18 Hart (Di) 1 02/09/99 Staff 1 Q. Have you previously testified before this 2 Commission? 3 A. Yes. I presented testimony in Idaho Power's 4 general rate case (IPC-E-94-5) in 1995, in the recent 5 U S WEST rate case (USW-S-96-5), GTE's rate rebalancing 6 (GTE-T-98-2), the Homedale/Wilder/Parma EAS case 7 (GNR-T-93-13), and the Payette/Weiser/Mountain Home EAS 8 case (USW-S-96-6 and USW-T-97-6) and other proceedings. 9 Q. What is the purpose of your testimony? 10 A. The purpose of my testimony is to address 11 the petitions received by the Commission requesting 12 extended area service (EAS) from the customers in the 13 Tipanuk, Boise River, Prairie and Atlanta exchanges 14 served by Rural Telephone Company (Rural) to Mountain 15 Home and all of the communities in the Treasure Valley 16 EAS region of U S WEST Communications, Inc. (U S WEST). 17 The Commission assigned Case No. GNR-T-97-9 to consider 18 the reasonableness of establishing EAS routes between the 19 communities of Tipanuk and the communities of Mountain 20 Home and the Treasure Valley EAS region. Subsequently, 21 petitions from customers in the Boise River and Prairie 22 exchanges were assigned to Case No. GNR-T-98-18. 23 Recently, petitions from customers in the Atlanta 24 exchange were assigned to GNR-T-98-18. 25 I will respond to the community of interest 135 GNR-T-97-9/GNR-T-98-18 Hart (Di) 2 02/09/99 Staff 1 factors as set forth in Commission Order No. 26311, which 2 established guidelines and factors to be followed when 3 evaluating EAS petitions. In addition, I will examine the 4 costs and lost revenues associated with the 5 implementation of EAS. 6 Q. Would you describe the Rural exchanges 7 involved in these petitions? 8 A. These exchanges, Tipanuk, Prairie, Boise 9 River and Atlanta, like all of Rural's exchanges, are 10 clear examples of the high-cost, rural exchanges that are 11 frequently mentioned in discussions regarding universal 12 service and subsidies. These are all sparsely populated 13 and expensive to serve areas. Prairie, Boise River and 14 Atlanta are all located in northern Elmore County in 15 fairly rugged and mountainous terrain. According to 16 Census data, 80% of the occupied buildings are used as 17 vacation or seasonal homes. Tipanuk is located in the 18 desert between Mountain Home and Boise. While it would 19 not be considered prime recreational property, the lots 20 are large, more like small farms or ranches. 21 Rural is recognized as being willing to 22 serve the difficult and expensive-to-serve areas that 23 other companies, especially the larger ones, shy away 24 from. Rural agreed to provide service to these areas 25 after the customers were turned away by U S WEST. 136 GNR-T-97-9/GNR-T-98-18 Hart (Di) 3 02/09/99 Staff 1 Telephone service in these exchanges is 2 highly subsidized. On a per-line basis, Rural receives 3 more support from the Universal Service Fund than all but 4 one other Idaho telephone company. On this same basis, 5 it would probably compare similarly when it comes to 6 federal support as well. The level of subsidy is a 7 direct indication of the high cost of providing service 8 in these remote areas. 9 Q. What towns or communities are included in 10 the U S WEST Treasure Valley EAS region requested by the 11 petitioners? 12 A. At the time most of these petitions were 13 received, the Treasure Valley local calling area approved 14 by this Commission included Boise, Caldwell, Eagle, 15 Emmett, Idaho City, Kuna, Melba, Meridian, Middleton, 16 Nampa and Star (hereinafter referred to as original 17 Treasure Valley region). In Orders Nos. 27774 and 27790, 18 the Commission approved toll free calling between these 19 communities and the communities of Payette, Weiser, New 20 Plymouth, Mountain Home and Glenns Ferry. As nearly all 21 of these petitions specifically mentioned Mountain Home 22 and Glenns Ferry, yet none specifically mention Payette, 23 Weiser or New Plymouth, Staff includes all of the 24 communities in the original Treasure Valley region plus 25 the Mountain Home and Glenns Ferry exchanges in its 137 GNR-T-97-9/GNR-T-98-18 Hart (Di) 4 02/09/99 Staff 1 analysis. This area will be referred to as the requested 2 region. 3 COMMUNITY OF INTEREST STANDARDS 4 Q. What are the criteria that the Commission 5 established for EAS as set forth in Order No. 26311? 6 A. According to the Order, calling volume and 7 calling distribution are among many primary and secondary 8 factors to be used when evaluating EAS calling areas. To 9 determine whether a community of interest exists to 10 support EAS, the primary factors in addition to the 11 calling data, are as follows: 12 1. geographic proximity (distance between exchanges); 13 2. the presence of geographic or other physical barriers 14 (mountains, rivers, valleys) between exchanges; 15 3. county seat relationship (are both exchanges in the same 16 county); 4. the relationship to school 17 districts (do both exchanges share the same school 18 district); 5. the proximity to medical 19 facilities and services; 6. the willingness of customers 20 to pay increased rates. 21 Order No. 26311, page 9. 22 Q. Addressing the geographic proximity 23 (distance between exchanges) and the presence of 24 geographic or other physical barriers (mountains, rivers, 25 valleys) as set out in Commission Order No. 26311, what 138 GNR-T-97-9/GNR-T-98-18 Hart (Di) 5 02/09/99 Staff 1 were your findings? 2 A. All of the Rural exchanges lie within Elmore 3 County, as do the U S WEST exchanges of Mountain Home and 4 Glenns Ferry. The other exchanges in the requested 5 region lie in Ada, Canyon, Boise and Gem Counties. The 6 Tipanuk exchange is situated between and borders both the 7 Mountain Home and Boise exchanges. However, it is much 8 closer to the community of Mountain Home. Most Tipanuk 9 residents live within 10 miles of downtown Mountain Home, 10 with downtown Boise approximately 30 or more miles away. 11 It lies in an area considered desert by most, and is 12 separated from both communities by additional desert 13 land. The other 3 exchanges lie in northern Elmore 14 County. Prairie and Boise River lie along the South Fork 15 of the Boise River, with Atlanta along the Middle Fork of 16 the Boise River. The Prairie exchange includes the 17 community of Prairie and the ranches and recreational 18 property in the foothills to the north of the South Fork. 19 It probably has a higher percentage of year-round 20 residents than either Boise River or Atlanta. The Boise 21 River exchange includes the area around the Anderson 22 Ranch reservoir, the communities of Pine and 23 Featherville, and a number of recreational home sites 24 along the South Fork of the Boise River. The Atlanta 25 exchange serves the remote mountain community of Atlanta, 139 GNR-T-97-9/GNR-T-98-18 Hart (Di) 6 02/09/99 Staff 1 which is located near the headwaters of the Middle Fork 2 of the Boise River on the edge of the Sawtooth 3 Wilderness. 4 Q. Where is the county seat of Elmore County? 5 A. The county seat is Mountain Home, which is 6 currently a toll call from all of these exchanges. 7 Q. Are any government services available with 8 a local call to Rural customers. 9 A. All government services are a long distance 10 call away, unless the agency provides a toll free number. 11 There are no state or federal agency offices located in 12 any of these exchanges. 13 Q. Do the area students attend schools outside 14 of the Rural exchange? 15 A. Yes. They are all technically located 16 within the Elmore County School system. Atlanta, Prairie 17 and Pine have elementary schools for grades K-8, but the 18 only high school is in Mountain Home. High school 19 students typically live with families in Mountain Home, 20 or make similar arrangements, as no transportation is 21 provided from Prairie, Pine, Featherville or Atlanta to 22 Mountain Home. Some students in the Boise River exchange 23 choose to go to Fairfield for high school. Similarly, 24 some Atlanta students choose the new Idaho City high 25 school. Students from Tipanuk are bused to Mountain Home 140 GNR-T-97-9/GNR-T-98-18 Hart (Di) 7 02/09/99 Staff 1 for all grades. 2 Q. Do Rural customers in these exchanges have 3 access to medical facilities and services with a local 4 call? 5 A. No, there are no doctors, dentists or 6 medical facilities located in any of these communities. 7 This was a point raised by the petitioners, who indicated 8 that no medical services were available with a local 9 call. Atlanta Residents must travel to the medical 10 clinic in Idaho City, or to facilities in Boise. 11 Customers in the other exchanges must travel to Mountain 12 Home, Boise or Twin Falls. 13 Q. Are other business facilities available 14 locally. 15 A. Tipanuk has no local retail businesses. A 16 few tourism-centered businesses exist in each of the 17 other exchanges which can provide emergency or 18 convenience shopping, but for most residents of the area 19 virtually all regular or speciality shopping is done in 20 the larger communities of Mountain Home, Boise or Twin 21 Falls. 22 Q. Do Rural customers in these exchanges have 23 higher than average toll bills? 24 A. I believe so. According to information 25 from the 1998 USF Administrator's report, the statewide 141 GNR-T-97-9/GNR-T-98-18 Hart (Di) 8 02/09/99 Staff 1 average revenue per line for intrastate toll calls is 2 just over $11. Based upon the billed revenue per line 3 data provided by the Company, Prairie customers paid over 4 twice that amount just for calls to exchanges within the 5 requested region, not including calls to locations 6 outside the requested region. Tipanuk customers paid 7 more than one and a half times the statewide average for 8 calls within the requested region, while Boise River and 9 Atlanta customers paid about the same for calls within 10 the region as the typical customer paid for all in-state 11 calls. 12 Q. Do customers in any of these communities 13 have access to the Internet through a local call? 14 A. No. 15 Q. Please explain calling volume and calling 16 distribution. 17 A. Call volume is simply the average number of 18 calls per line made each month from the home exchange to 19 the requested exchange. Call distribution shows how many 20 lines had 1 call, 2 calls, 3 calls, etc. 21 Q. Have you reviewed the testimony of Rural's 22 witnesses, James Martell and Raymond Hendershot? 23 A. Yes, I have. I compared the limited results 24 of the analysis of the calling data that was contained in 25 Company witness Hendershot's testimony to that of my own 142 GNR-T-97-9/GNR-T-98-18 Hart (Di) 9 02/09/99 Staff 1 analysis. 2 Q. Do you agree with the conclusions he has 3 drawn from those results? 4 A. Only partially. I believe the calling data 5 supports a conclusion that a community of interest exists 6 between Rural's Tipanuk, Prairie and Boise River 7 exchanges and U S WEST's Mountain Home exchange, and 8 probably between the Atlanta and the Boise exchange, but 9 that is not necessarily the case for the other routes in 10 the requested region. 11 Q. What did your analysis indicate for the 12 Tipanuk to Mountain Home route? 13 A. An average of nearly 24 calls per line per 14 month were placed from Tipanuk to the Mountain Home 15 exchange. This is approximately 4 times the 6 calls per 16 line level recommended by some of the parties in the 17 Commission's generic EAS Case No. GNR-T-93-13. That is a 18 very significant level of calling. In addition, 78% of 19 the Tipanuk customers made an average of 2 or more calls 20 to the Mountain Home exchange per month, with the 21 majority of the customers placing 10 or more calls per 22 month. This level of call distribution is the highest I 23 have found in the cases in which I have testified, and is 24 a significant indicator of a strong community of 25 interest. 143 GNR-T-97-9/GNR-T-98-18 Hart (Di) 10 02/09/99 Staff 1 Q. What about Tipanuk to the other cities in 2 the requested Region? 3 A. The volume to the requested region as a 4 whole is 37.5 calls per line per month, with over 60% of 5 that total going to Mountain Home, over 30% to Boise, and 6 the remaining communities in the region receiving less 7 than 10% of the calls. I cannot determine a call 8 distribution to the region as a whole or any other 9 combination of exchanges, from the data provided by the 10 Company. That calculation is only possible for specific 11 routes. A reasonable case could be made for a community 12 of interest between Tipanuk and Boise, with a calling 13 volume of more than 11 calls per line per month, and just 14 over 60% of the customers placing two or more calls per 15 month. However, with only one fourth of the customers 16 placing 10 or more calls per month, the distribution is 17 not nearly as strong as the 55% of the customers placing 18 10 or more calls to Mountain Home. With all of the 19 remaining communities sharing 10% of the total volume of 20 calls, the community of interest to the rest of the 21 region is extremely weak. 22 Q. What were the similar results for Prairie 23 to Mountain Home? 24 A. An average of more than 18 calls per line 25 per month were place from the Prairie exchange to the 144 GNR-T-97-9/GNR-T-98-18 Hart (Di) 11 02/09/99 Staff 1 Mountain Home exchange. Prairie's calling volume is 2 clearly indicative of a community of interest. Over two 3 thirds of the Prairie customers place 2 or more calls per 4 month to Mountain Home. 5 Q. How about the rest of the region? 6 A. Prairie customers place an average of 37 7 calls to the entire requested region, with over half of 8 that to Mountain Home. The calling volume to Boise from 9 Prairie was an average of 6 calls per line per month, 10 barely meeting the suggested threshold. Call 11 distribution to Boise from Prairie was weak, with 57% of 12 the customers placing 2 or fewer calls. As is often the 13 case, 17% of the customers placed over 70% of all of the 14 calls to Boise. Calling to the other communities in the 15 requested region accounted for approximately one third of 16 the total calling from Prairie customers, and was 17 dispersed, as would be expected, according to the size of 18 the called exchange. 19 Q. What does the calling data indicate for 20 Boise River to Mountain Home? 21 A. An average of nearly 7 calls per line per 22 month were placed from the Boise River exchange to the 23 Mountain Home exchange. This call volume is within the 24 range cited as evidence of a community of interest in 25 previous cases before this Commission but never accepted 145 GNR-T-97-9/GNR-T-98-18 Hart (Di) 12 02/09/99 Staff 1 by the Commission. Call distribution was not as strong, 2 but more than a third of the Boise River customers placed 3 2 or more calls to Mountain Home. 4 Q. How does Boise River fare to the rest of the 5 region? 6 A. Boise River customers placed only 13.3 calls 7 per month to all of the exchanges in the requested 8 region. With more than half of those to Mountain Home, 9 the rest of the region received just over the 6 call 10 threshold. The Boise exchange received an average of 11 more than 4 calls per line, leaving all the remaining 12 exchanges with less than 2 calls per line. As one might 13 expect in an area with so many vacation homes, call 14 distribution was especially weak in the Boise River 15 exchange. Nearly 40% of the customers made no calls to 16 Boise in the average month, and more than 60% of the 17 customers made two or fewer calls to Boise each month. 18 Q. Do the calling levels for Atlanta to Boise 19 indicate a community of interest? 20 A. They are very similar to those for Boise 21 River to Mountain Home, with nearly 8 calls per line per 22 month from Atlanta to Boise, and 55% of the customers 23 placing 2 or more calls per month to Boise. Both of 24 these numbers are above the threshold levels we like to 25 see when analyzing an EAS route. 146 GNR-T-97-9/GNR-T-98-18 Hart (Di) 13 02/09/99 Staff 1 Q. What about Atlanta to Mountain Home? 2 A. There are significant geological separations 3 between these communities and this is mirrored in the 4 calling data. The calling volume was significantly less 5 than one call per line per month, and less than 10% of 6 the lines placed 2 or more calls to Mountain Home per 7 month. 8 Q. Does Atlanta have a community of interest 9 with any of the other communities in the requested 10 region? 11 A. Because of the geographic link to Idaho 12 City, I specifically looked at the calling data for that 13 route. The calling volumes are only 2 calls per line per 14 month, with more than 70% of the lines not placing any 15 calls at all. This data, along with the other community 16 of interest factors, falls far short of establishing a 17 community of interest. 18 Q. Please recap the community of interest 19 factors you have discussed. 20 A. Tipanuk, Prairie and Boise River definitely 21 share a strong community of interest with Mountain Home. 22 This is the hub city that provides most of the services 23 these customers need for routine living: banks, grocery 24 supermarkets, car dealers and repairs, medical and dental 25 care, drug stores, variety stores, restaurants, etc. 147 GNR-T-97-9/GNR-T-98-18 Hart (Di) 14 02/09/99 Staff 1 Boise serves a similar role for the Atlanta customers. 2 This link is especially strong for Tipanuk and Prairie, 3 which do not have as many vacation or second home 4 residents. Residents of these exchanges rely on 5 businesses located in the exchanges in Mountain Home for 6 most economic transactions, and they share churches and 7 other civic organizations with those in Mountain Home. A 8 typical customer in these exchanges incurs a higher than 9 average toll bill, primarily because they make long 10 distance calls to people and businesses in Mountain Home 11 for services and activities that most Idaho residents can 12 make with a toll free call. 13 Tipanuk and perhaps Prairie share weak 14 communities of interest with Boise. EAS over these 15 routes should only be approved if an overwhelming 16 majority of customers are willing to bear the increased 17 costs of such EAS. The community of interest to the 18 remaining exchanges within the requested region from any 19 of the 4 exchanges is not sufficient to justify an EAS. 20 EAS COSTS 21 Q. What costs are associated with providing 22 EAS? 23 A. There are 2 types of costs for providing 24 EAS. One is the actual costs incurred to carry out EAS 25 and the other is the shift of cost responsibility from 148 GNR-T-97-9/GNR-T-98-18 Hart (Di) 15 02/09/99 Staff 1 toll traffic to non-toll traffic. This not only includes 2 revenues a company currently receives from customers and 3 other carriers, but also includes decreases in federal 4 payments a company may receive due to a shift in overall 5 traffic usage from the interstate to intrastate 6 jurisdiction. 7 Q. Do you agree with the actual costs 8 identified by Rural's witnesses Martell and Hendershot? 9 A. No. These exchanges do not have that many 10 customers and the calling volumes that can reasonably be 11 expected, even at a 3x stimulation factor, after EAS is 12 granted should not require the facilities identified by 13 Mr. Martell and Mr. Hendershot. The level of upgrade 14 proposed by the Company is certainly questionable if the 15 Commission accepts Staff's recommendation to approve only 16 a portion of the requested routes. If Staff's base 17 recommendation is adopted by the Commission, the total 18 increase in minutes at a 3x stimulation factor will be 19 under 35,000 minutes per month. While I recognize that 20 this does not consider concurrent and/or peak usage, for 21 comparison a single, analog, copper pair can carry over 22 43,000 minutes per month. We are talking about very 23 limited usage. 24 For Tipanuk, Rural has a 25-pair cable to 25 the meet point with U S WEST, where it is met by U S 149 GNR-T-97-9/GNR-T-98-18 Hart (Di) 16 02/09/99 Staff 1 WEST's 11-pair cable. U S WEST's cable is less than half 2 the size of Rural's cable. Therefore, the maximum that 3 Rural's cable can be used at now is 44% of capacity. 4 With fewer than 70 customers in the Tipanuk exchange, it 5 is probably well below that level. It should not need 6 upgrading. 7 The microwave facilities that carry traffic 8 between the other 3 exchanges and the microwave tower at 9 Deer Point should be capable of carrying the additional 10 calling volume, although they may need some 11 reconfiguration or additional cards or facilities of some 12 type to carry the additional traffic. While a fiber 13 optic cable connection between the Boise River and 14 Prairie office, and between the Prairie office and U S 15 WEST may be very beneficial to Rural's system and may 16 require expenses the Company should incur, it is not 17 necessary for the EAS, and the costs associated with 18 these fiber extensions should not be included in the 19 costs of EAS. 20 The costs of the new billing software are 21 also questionable. Staff does not believe there is 22 anything special about an EAS that would require new 23 billing software. There will be changes in monthly 24 rates, and the Company will no longer bill for some of 25 the toll it previously billed for, but the existing 150 GNR-T-97-9/GNR-T-98-18 Hart (Di) 17 02/09/99 Staff 1 billing software should be able to accommodate such 2 changes. Changes to the billing program should be 3 considered normal costs of doing business and not special 4 costs associated with the EAS. 5 The costs of software upgrades for the 6 switches may be an appropriate cost, but the level 7 reported may be higher than necessary, especially if EAS 8 is approved on fewer than requested routes. 9 Q. Do you have cost estimates for the facility 10 upgrades you propose? 11 A. Yes. They are identified in Staff Exhibit 12 No. 101. However, these are very rough estimates. The 13 Company's responses to Staff's Production Request failed 14 to specifically identify what facilities are currently 15 being used to carry traffic over the routes that are the 16 subject of this case, nor did they provide any 17 information regarding the capacity of those facilities. 18 Therefore, Staff's estimate of what facilities upgrades 19 will be necessary is somewhat speculative. As the 20 Company's response to Staff's Production Request did not 21 identify any facility upgrades, it also did not identify 22 any costs for such upgrades. The workpapers provided to 23 Staff's request for support for the costs identified in 24 Mr. Hendershot's testimony failed to provide the level of 25 detail that would enable Staff to prepare reasonably 151 GNR-T-97-9/GNR-T-98-18 Hart (Di) 18 02/09/99 Staff 1 accurate estimates for the facility upgrades Staff 2 believes may be neccessary. 3 Q. What about lost access or toll revenues? 4 A. As Rural does not carry the toll, they would 5 not incur lost toll revenue. However, they would lose 6 the access revenues they receive from the companies that 7 do carry the toll. Based upon the access minutes 8 identified in the calling data provided to Staff, the 9 total access revenues the Company would have received for 10 calling over all of the routes in the requested region, 11 including billing and collection revenue, would be less 12 than $15,000 per year. This is less than half of the 13 amount identified by the Company's witnesses. 14 Q. Do you agree with the $129,918 per year 15 impact projected by Rural witness Hendershot for the 16 shift in usage from interstate to intrastate? 17 A. Mr. Hendershot did not provide documentation 18 as to how this number was derived. However, given the 19 difference in our projections of lost access revenues, 20 I find this number to also be highly questionable. For 21 the purposes of my calculations, I simply used a number 22 that was 44% of the value used by Mr. Hendershot, as that 23 was the percentage difference in our projections of lost 24 access revenues. My estimate of the cost of the 25 interstate shift was only $57,680 for an EAS over all of 152 GNR-T-97-9/GNR-T-98-18 Hart (Di) 19 02/09/99 Staff 1 the routes in the requested region. For analyzing the 2 costs for EAS covering only a portion of the routes, I 3 adjusted my figure by the proportion of access minutes in 4 the proposed routes to the total number of access minutes 5 in the requested region. 6 Q. Do you agree with the estimate of costs for 7 EAS over the routes between Rural's own exchanges? 8 A. As these routes were not identified in any 9 of the petitions, I did not request and therefore did not 10 have, any information to use to verify this estimate. 11 However, that estimate is more than half the total I 12 estimated for lost access revenues for calling to the 13 entire requested region, which make it seem particularly 14 high. 15 Q. Are there other cost estimates in the 16 Company's testimony which cause you concern. 17 A. Yes. The estimate of $60,000 for the 18 consultant fees for this EAS case is exorbitant. It is 19 considerably higher than Staff has accepted for similar 20 cases. Staff also objects to the presumption that this 21 case will be as involved as a rate case. I have utilized 22 an additional cost for consultant fees of $30,000 23 amortized over 3 years or $10,000 annually. 24 Q. What figures are included in the annual cost 25 for depreciation and rate of return? 153 GNR-T-97-9/GNR-T-98-18 Hart (Di) 20 02/09/99 Staff 1 A. Depreciation and return are based on 2 estimated facility upgrades of $75,000. Depreciation is 3 calculated at a rate of 12% for the categories upgraded 4 resulting in an annual depreciation cost of $9,000. The 5 rate of return is calculated using a return on equity of 6 12% and a gross-up factor of 1.6469 resulting in a return 7 of $5,897. Terri Carlock, Audit Section Supervisor 8 calculated these figures for use in this testimony. The 9 final revenue requirement will be based on the actual 10 routes and upgrades approved by the Commission in these 11 proceedings. 12 Q. Do you agree with witnesses Martell and 13 Hendershot, that the Company should receive increased 14 funding from the Universal Service Fund in order to 15 recover some of the costs of implement EAS? 16 A. No. This Commission has historically 17 refused to increase a company's eligibility for USF 18 funding for the specific purpose of recovering EAS costs. 19 Staff supports that position. 20 Q What is the total of the financial impacts, 21 based upon the changes you recommend if EAS were to be 22 granted over all the routes in the requested region. 23 A. The total impact, if the expansion can be 24 accommodated without significant upgrades to facilities 25 would be just $100,000 over per year, or more than $17 154 GNR-T-97-9/GNR-T-98-18 Hart (Di) 21 02/09/99 Staff 1 per customer per month. 2 Q. Do you think the majority of Rural's 3 customers in these exchanges would want EAS to the entire 4 requested region if it were to cost an additional $20 per 5 month. 6 A. No. Especially in the Boise River and 7 Atlanta exchanges where the majority of the customers are 8 owners of recreational property, many of whom only occupy 9 their homes during a portion of the year. The calling 10 data provided by the Company indicated that the majority 11 of customers in these 2 exchanges do not make sufficient 12 calls to these exchanges to make this increase an 13 economically rational choice. Even for the Tipanuk and 14 Prairie exchanges this increase is near the average in 15 billed toll for these routes. This typically indicates 16 the majority of customers would pay more under this plan 17 than they do currently. 18 Some of the petitions submitted in this case 19 included a way for customers to indicate how much they 20 would be willing to pay for EAS. However, none of the 21 petitions even included an estimate as high as $20 per 22 month. 23 Q. Do you recommend any alternatives to EAS to 24 all the routes in the requested region? 25 A. Yes. My base recommendation is to provide 155 GNR-T-97-9/GNR-T-98-18 Hart (Di) 22 02/09/99 Staff 1 EAS over the routes between Tipanuk, Prairie and Boise 2 River and Mountain Home, and the route between Atlanta 3 and Boise. These routes had the most significant levels 4 of community of interest. Approving these routes would 5 provide the customers of these rural exchanges with toll 6 free access to the majority of their routine needs, 7 schools, medical care, common shopping needs, etc., yet 8 avoid the costs associated with toll free access to the 9 entire requested region. 10 Q. What would be the costs associated with such 11 an alternative? 12 A. I estimate the total annual costs of this 13 alternative to be approximately $53,000. 14 Q. How do you propose raising this revenue? 15 A. The Company will be required to raise all of 16 its rates to the 125% threshold in order to maintain 17 eligibility for USF funding. This will increase 18 residential rates to approximately $19.14, and business 19 rates to $38.22. This will increase the Company's 20 revenues by nearly $42,000. The balance could be funded 21 through an EAS adder to the 484 lines in these 4 22 exchanges. At a total cost of $53,000, the EAS adder 23 would be under $2.00 per month per line. This would 24 result in residential rates of approximately $21/month 25 and business rates of approximately $40/month. 156 GNR-T-97-9/GNR-T-98-18 Hart (Di) 23 02/09/99 Staff 1 Q. If Staff's assumption that EAS over these 2 routes can be accomplished without significant facility 3 upgrades is incorrect, and the costly upgrades identified 4 by the Company are determined to be necessary, would 5 Staff's recommendation change? 6 A. Certainly. With so few customers in these 7 exchanges, minor increases in costs result in significant 8 increases in the monthly charges to each customer. If 9 EAS can not be provided without the facilities identified 10 in the Company's testimony, then Staff would recommend 11 that EAS not be provided. 12 Q. Are there other options you could recommend? 13 A. Yes. Although not as strong as the 14 community of interest to Mountain Home, Tipanuk, and to a 15 lesser extent, Prairie, both have some community of 16 interest ties to Boise. If, after the costs of EAS over 17 these routes are known, the customers of these exchanges 18 still express a willingness to pay for EAS over these 19 routes, Staff would support mandatory EAS for these 2 20 routes as well. 21 Q. What do you estimate the costs of EAS for 22 these routes to be? 23 A. I project an incremental monthly cost for 24 EAS over both the Tipanuk to Boise and Prairie to Boise 25 routes of approximately $8.00 per line in the Tipanuk and 157 GNR-T-97-9/GNR-T-98-18 Hart (Di) 24 02/09/99 Staff 1 Prairie exchanges, again assuming no significant facility 2 upgrades would be required. If Tipanuk-Boise were 3 considered alone, the incremental monthly cost would be 4 approximately $10.00/line in the Tipanuk exchange. For 5 Prairie alone, the monthly increase would be 6 approximately $6.00 per line in the Prairie exchange. 7 Q. Has Staff integrated a review of the 8 Company's earnings into its recommendations? 9 A. No. Staff has simply identified the 10 increased costs directly related to implementing EAS over 11 the proposed routes and identified rate changes to 12 recover those specific costs. A review of the Company's 13 earnings is currently underway. If the Commission 14 determines more EAS routes are warranted and/or large EAS 15 costs are necessary, the earnings level from the audit 16 should be considered before the Company's eligibility 17 payments from USF funds is increased. 18 Q. Have you considered any optional calling 19 plans? 20 A. No, although optional calling plans may be 21 the most appropriate choice, especially for the Boise 22 River and Atlanta exchanges, I did not have sufficient 23 data to consider such options. A measured optional plan, 24 one with a low measured rate per minute, might be 25 especially appropriate given the Company's concerns about 158 GNR-T-97-9/GNR-T-98-18 Hart (Di) 25 02/09/99 Staff 1 the impact of Internet usage over EAS routes. Staff 2 shares this concern. A plan that discourages unlimited 3 usage, such as a per minute charge, with or without a 4 base level of usage, may be most appropriate for all 4 of 5 these Rural exchanges, as none of them currently have a 6 local dial up access point of presence for the Internet. 7 Q. Does Staff recommend a measured service rate 8 for these exchanges? 9 A. No. With the high level of vacation homes 10 in these exchanges, Staff believes the subscription level 11 for any measured option would be high enough to have 12 serious impacts on revenues. Staff believes the 13 revisions to the ITSAP credits should be sufficient to 14 address universal service concerns. If the Commission 15 believes a lower cost option should be made available to 16 these customers, Staff recommends that in lieu of a 17 measured rate option coupled with a mandatory EAS, the 18 Company consider an optional calling plan. The impacts 19 of a measured rate in exchanges with such a high number 20 of vacation homes is probably similar to that of an 21 optional calling plan, yet optional calling plans provide 22 every customer with options to obtain better control over 23 their phone costs. 24 Q. Is Staff's recommendation for EAS for the 25 Tipanuk customers consistent with the concerns expressed 159 GNR-T-97-9/GNR-T-98-18 Hart (Di) 26 02/09/99 Staff 1 by Commissioners when it approved the creation of the 2 Tipanuk exchange? 3 A. No. The original 22 customers desired 4 service from Rural rather than U S WEST in order to avoid 5 the higher, one-time fees that U S WEST would have 6 imposed had it provided them with service. U S WEST 7 raised concerns at that time, that it would not be fair 8 to U S WEST's customers for Tipanuk customers to avoid 9 paying U S WEST's costs by obtaining basic service from 10 Rural, and subsequently ask the Commission for EAS to get 11 the Mountain Home calling area. While the Commission 12 Order approving Rural's Application to serve the area 13 includes language that indicated the Commission could not 14 prejudge a petition it had not yet received, members of 15 the Commission cautioned the Tipanuk customers not to 16 submit such a petition. 17 Q. What has changed since that time to make 18 your recommendation appropriate? 19 A. It has been 13 years since Commission 20 members cautioned the 22 Tipanuk customers not to request 21 EAS. There are now almost 3 times that number of 22 customers in the Tipanuk exchange. Even if every one of 23 the original customers were still customers today, they 24 would be outnumbered, 2 to 1, by customers that did not 25 hear that caution. 160 GNR-T-97-9/GNR-T-98-18 Hart (Di) 27 02/09/99 Staff 1 Q. Did Staff review any other testimony in 2 this case? 3 A. U S WEST witness John Souba also filed 4 testimony in this case. He indicated U S WEST does not 5 object to the granting of EAS for these routes if it is 6 granted to the entire requested region and if U S WEST is 7 compensated according to the procedures in Order 8 No. 27633 for its costs in implementing EAS, which he 9 estimated to be approximately 1 cent per line per month 10 for the Boise River and Tipanuk exchanges. His analysis 11 did not include the Prairie or Atlanta routes. 12 Q. Does Staff agree with Mr. Souba's 13 calculation? 14 A. As Mr. Souba pointed out, Staff had calling 15 data for a different period than U S WEST and therefore 16 direct comparisons are not possible. However, 17 Mr. Souba's estimates appear to be in the same general 18 range as Staff's. 19 Q. Does Staff agree with U S WEST's position 20 that EAS be granted to the entire region? 21 A. No. As a result of Commission Order 22 No. 27789, as clarified in Order No. 27826, approving 23 Citizens Optional calling plans, the region is not the 24 same for all customers. For some, it includes Payette, 25 New Plymouth and Weiser, for some, it does not. Some 161 GNR-T-97-9/GNR-T-98-18 Hart (Di) 28 02/09/99 Staff 1 customers in the region identified by Mr. Souba will be 2 able to call toll free to the Citizens exchanges of 3 Parma, Homedale, Wilder and Marsing, while others will 4 not. Some will be able to call toll free to Garden 5 Valley, Horseshoe Bend and Sweet, while others will not. 6 Staff recognizes that customers may perceive one 7 exchanges's local calling area as preferred to that of 8 another, but does not consider that to be sufficient 9 reason to force some customers to pay more for toll free 10 calling they seldom would use. 11 Staff also believes U S WEST now has the 12 tools it needs to control EAS arbitrage, should it occur. 13 Q. Could you please summarize your testimony? 14 A. Staff finds that a community of interest 15 does exist between the Rural exchanges of Tipanuk, 16 Prairie and Boise River and the U S WEST exchange of 17 Mountain Home. A community of interest also exists 18 between the exchanges of Boise and Atlanta. To a much 19 lesser extent, a community of interest also exists 20 between the Rural exchanges of Tipanuk and Prairie and 21 the Boise exchange. The community of interest between 22 the remaining exchanges in the requested region is too 23 weak to justify the cost of EAS over those routes. Staff 24 disagrees with the Company's estimate of costs to 25 implement EAS over all the routes in the requested 162 GNR-T-97-9/GNR-T-98-18 Hart (Di) 29 02/09/99 Staff 1 region, particularly in regards to the need for the 2 extensive upgrading of facilities identified by Rural. 3 Staff estimated the incremental cost of providing EAS 4 over all the routes in the requested region to be 5 approximately $20 per line per month, a cost that it 6 believes customers would be unwilling to incur. Staff 7 recommends EAS over the routes between Mountain Home and 8 Tipanuk, Prairie and Boise River, and between Boise and 9 Atlanta, if EAS can be implemented over these routes 10 without significant facility upgrades. Staff projects 11 EAS over these routes can be accomplished without 12 increasing Rural's revenues from the USF fund, by raising 13 Rural's rates to the 125% of Statewide average threshold, 14 and an EAS adder of approximately $4 per line for these 15 four exchanges. In addition, Staff would support EAS 16 over the Tipanuk-Boise and Prairie-Boise routes, if the 17 majority of customers in the Tipanuk and Prairie 18 exchanges are willing to pay the additional $9 per line 19 per month Staff estimates EAS over these routes would 20 cost. 21 Q. Does this conclude your direct testimony in 22 this proceeding? 23 A. Yes, it does. 24 25 163 GNR-T-97-9/GNR-T-98-18 Hart (Di) 30 02/09/99 Staff 1 Q. Please state your name and address. 2 A. My name is Wayne Hart. My business address 3 is 472 West Washington, Boise, Idaho. 4 Q. Are you the same Wayne Hart that submitted 5 testimony in this case on February 5, 1999? 6 A. Yes, I am. 7 Q. What is the purpose of your supplemental 8 testimony? 9 A. My original testimony was based upon an 10 assumption that limited EAS would be possible without 11 significant upgrades to the facilities used by Rural and 12 U S WEST to transport the traffic. The Company has 13 presented Staff with sufficient evidence to refute that 14 assumption. That evidence was supported by the comments 15 of numerous Rural customers at the February 16th hearing 16 in Mountain Home, who claimed they frequently experienced 17 difficulty in placing calls with the current facilities. 18 It is clear that with the increased volume of calling 19 that would be expected with EAS, additional facilities 20 will be needed. 21 Q. Are there other concerns about your original 22 testimony? 23 A. Yes. Although I assumed that this would be 24 a two-way EAS, my calculations only included the revenue 25 impacts of one-way traffic. As I had adjusted the 164 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 1 05/07/99 Staff 1 revenue impacts identified by the Company to reflect my 2 erroneous traffic results, my error was compounded when I 3 underestimated the revenue impacts to Rural for each of 4 the options identified in my original testimony. The 5 combined impact of the additional costs for new 6 facilities and the revenue impacts of two-way traffic 7 result in significantly higher costs for all of the EAS 8 options. 9 Q. Do you have information from a survey of 10 Rural customers to present? 11 A. Yes. With the significant changes in cost 12 information that occurred after the public hearing, Staff 13 conducted a written survey of all of Rural's customers to 14 help identify the customer's willingness to pay the 15 relatively high cost we identified for EAS over these 16 routes. In addition, we wanted to obtain more precise 17 information about the extent of the community of interest 18 between the specific communities on the requested routes. 19 Rural provided Staff with address labels for all 20 customers in these four exchanges, and the responses were 21 returned directly to the Commission offices. The 22 questions identified costs at the levels included in this 23 supplemental testimony, and asked if the customers would 24 support EAS at those costs. 25 Q. Has Staff conducted an audit of Rural's 165 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 2 05/07/99 Staff 1 earnings? 2 A. Yes, according to Terri Carlock, Commission 3 Audit Section Supervisor, the Company is not 4 over-earning. Therefore, Staff has prepared its EAS 5 calculations to provide revenue neutral results. The 6 Company is not expected to realize any overall financial 7 gain or loss at the compensation levels identified in 8 Staff's analysis. 9 Q. What facilities does Staff believe will be 10 required if EAS is implemented over these routes? 11 A. In Tipanuk, Rural currently uses an eleven 12 pair copper cable for carrying toll traffic. That cable 13 is currently at exhaust. U S WEST has indicated that at 14 today's prices, it is not economical to install anything 15 less than fiber optic cable. Staff finds this conclusion 16 to be reasonable. Therefore, Rural would need to install 17 a fiber optic cable to its meet point with U S WEST. 18 Rural estimated the costs of such a cable installation at 19 approximately $150,000. Staff found this estimate to be 20 reasonable. 21 Q. Rural has suggested that it connect directly 22 to the U S WEST central office in Mountain Home. Is this 23 a reasonable proposal? 24 A. While it may make sense from Rural's 25 standpoint, I don't think there is a significant 166 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 3 05/07/99 Staff 1 advantage from the customers viewpoint to justify the 2 added expense of the additional distance from the typical 3 meet point to the central office. If the Company chooses 4 to place cable all the way to the U S WEST central 5 office, instead of the typical meet point location, Staff 6 would recommend the additional expense be borne solely by 7 the stockholders and disallowed from rate base or EAS 8 expense calculations. 9 Q. What facilities are required for the other 10 routes? 11 A. Atlanta calls are currently routed by 12 microwave to Prairie, and then by microwave to Deer 13 Point. Boise River exchange calls are routed to Prairie 14 via a cable that is nearing exhaust. Both Prairie and 15 Boise River calls are then routed by microwave to Deer 16 Point. While the microwave facilities could be upgraded 17 to accommodate the increased volume of calling, the cable 18 route between Prairie and Pine will not be able to 19 accommodate the increased calling expected if EAS were 20 granted, and will need to be upgraded or replaced. Rural 21 has proposed a fiber optic cable be installed from Pine 22 to a meet point with U S WEST along Highway 20. This 23 option provides an alternate route for call routing, 24 precludes the need for significant expansion of microwave 25 facilities, and is expected to be a lower cost than 167 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 4 05/07/99 Staff 1 upgrading the cable between Pine and Prairie, and then 2 upgrading the microwave facilities. Rural estimated the 3 cost of this fiber upgrade at approximately $320,000. 4 Staff found that cost to be reasonable. 5 Q. If the current trunking facilities are at 6 or near capacity, with customers already complaining of 7 difficulty in placing calls, are these expenses solely 8 due to EAS, or would they have been required regardless 9 of the decisions about EAS, and, therefore, considered a 10 normal business expense? 11 A. A legitimate argument can be made that these 12 facilities would need to be upgraded in the near future, 13 regardless of the EAS decision. The types of upgrades 14 identified by the Company are also logical choices for 15 dealing with the capacity problem that is now beginning 16 to manifest itself. Rural may be able to delay dealing 17 with these capacity issues for a while, but not for long. 18 Depending upon the rate of growth, that may be 1 to 2 19 years, or as long as ten years. At most, a decision to 20 implement EAS would simply cause these facilities to be 21 constructed sooner rather than later. Staff believes 22 these upgrades would probably be considered prudent if 23 completed today, independent from a decision on EAS. 24 Therefore, Staff could support considering the 25 expenditures for these capital expansions as either EAS 168 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 5 05/07/99 Staff 1 cost that should be addressed in the EAS fee increases, 2 or as a normal cost of providing service. As Rural is a 3 recipient of funding from Idaho's Universal Service Fund 4 (USF), the cost of this upgrade would most likely be born 5 by the USF. 6 Q. Are there other capital costs associated 7 with EAS over these routes? 8 A. The Company indicated it would need 9 approximately $25,000 to upgrade switch software and 10 another $10,000 for upgrades to billing software to 11 accommodate EAS. Staff does not support the inclusion of 12 the costs of the billing software upgrade as part of the 13 costs of EAS. Billing software is upgraded often when 14 new features are added or other changes occur. These are 15 ongoing expenses that should be built into the general 16 rates, rather than included as a strictly EAS cost. 17 Staff accepts the cost of the switch software upgrade at 18 $25,000. 19 Q. Has Staff revised its estimate of the 20 access revenues the Company would no longer receive if 21 these routes were converted to non-toll routes? 22 A. Yes, Staff reviewed the data provided by 23 Company witness Hendershot to support his calculations 24 and finds his original estimate of approximately $30,000 25 per year to be reasonable. 169 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 6 05/07/99 Staff 1 Q. Did Staff review the Company's estimate of 2 lost toll for calling between the Rural exchanges? 3 A. No. The petitions from the customers did 4 not request EAS over these routes, so Staff did not 5 request any data to verify the Company's estimate for 6 lost toll revenues. However, Staff agrees that if EAS is 7 granted to the entire Treasure Valley region, EAS between 8 these exchanges should also be considered. If EAS is 9 only granted to a portion of the region, Staff believes 10 EAS between the Rural exchanges should not be 11 automatically granted, but considered independently. 12 Staff would then expect a demonstration of a community of 13 interest to be appropriate before EAS were approved for 14 the intra-company routes. 15 Q. Would Staff support compensation at the 16 levels identified by the Company? 17 A. Probably. The latest review of Rural's 18 earnings included this toll revenue, so it must be 19 replaced if the Company is to maintain its authorized 20 rate of return on its investment. However, it is Staff's 21 understanding that Rural is not currently carrying this 22 toll. We understand this toll is now being carried by a 23 separate subsidiary of Rural that is regulated in 24 accordance with Title 62's economically deregulated 25 provisions, rather than the fully regulated provisions of 170 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 7 05/07/99 Staff 1 Title 61. If that is the case, Staff believes that this 2 issue deserves a more thorough examination to make sure 3 that both the expenses and revenues of carrying this toll 4 were transferred to the Title 62 company. If 5 compensation for this toll is found to be an appropriate 6 EAS expense, it should only be for the net loss of 7 revenues. 8 Q. Has Staff revised its estimate of the loss 9 of federal support revenues due to the increase in 10 intrastate calling expected if EAS is approved? 11 A. Yes. Staff accepts Company witness 12 Hendershot's estimate of a decrease of approximately 13 $130,000 per year in Rural's federal support as a result 14 of the increase in intrastate calling that is expected if 15 toll were no longer charged for calls over these routes. 16 Q. Are there any other costs Staff included in 17 its analysis? 18 A. Yes. The Company requested $60,000 in 19 compensation for the legal and consulting costs it 20 expected to incur to present this case, amortized over 21 two years. Staff does not anticipate additional costs at 22 that level, and suggests a three year amortization as 23 more appropriate. Staff assumed a total case cost of 24 $30,000, amortized over three years, or $10,000 per year. 25 Q. What is the annualized total of the costs 171 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 8 05/07/99 Staff 1 Staff estimates Rural will incur if EAS is granted to the 2 entire region? 3 A. The total annual revenue requirement is 4 estimated to be slightly less than $280,000 per year. 5 Staff estimates a total of 414 customers in these four 6 exchanges, which results in a cost of nearly $56 per line 7 per month. My calculations are identified on Staff 8 Exhibit No. 102. 9 Q. What would be the impact of removing the 10 capital costs of the fiber optic upgrades from the costs 11 assigned to this EAS? 12 A. The total revenue requirement associated 13 with the cost assigned to the EAS drops by nearly 14 $100,000 per year, to just over $190,000, or 15 approximately $37 per line per month. Staff would 16 anticipate that Rural would then request an increase in 17 USF distributions of approximately $100,000 per year to 18 cover the cost of the facility upgrades. 19 Q. Your original testimony included an option 20 of a single large city for each exchange, Mountain Home 21 for Tipanuk, Prairie and Boise River, and Boise for 22 Atlanta. Did you recalculate the revenue requirement of 23 this limited option? 24 A. Yes. The revenue requirement of providing 25 EAS to and from Mountain Home from the Tipanuk, Boise 172 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 9 05/07/99 Staff 1 River and Prairie customers, and to and from Boise from 2 the Atlanta exchange was estimated to be just under 3 $200,000. The per line requirement would be under $40 4 per line per month. These costs must be considered 5 "ballpark" as my method for calculating the decrease in 6 federal support revenues is not that precise. 7 Q. How did you calculate the impact upon 8 federal support revenues? 9 A. I am using a standard ratio of the access 10 minutes for the included routes to the total access 11 minutes for all routes in the entire region to adjust the 12 revenue impact identified by Mr. Hendershot for the whole 13 region. The procedures for calculating the support 14 payments are extremely complex, and simple ratio 15 calculations such as mine should only be used for a rough 16 approximation of the actual impacts. 17 Q. Did you look at an option that included 18 just the Tipanuk and/or Prairie exchanges? 19 A. Yes, I included the cost of the fiber optic 20 line for Tipanuk, but no additional capital for the 21 Prairie exchange. I estimate the total revenue 22 requirement of EAS to the Region for both exchanges would 23 be just over $130,000 per year, or slightly more than $90 24 per line per month. 25 Q. What did you find the revenue requirement 173 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 10 05/07/99 Staff 1 would be if only Tipanuk were granted EAS to the region? 2 A. The annual revenue requirement for EAS to 3 and from the region from Tipanuk would amount to just 4 under $100,000. With only 70 lines, that results in a 5 monthly increase of nearly $120 per line per month. 6 Q. Did you analyze the annual revenue 7 requirement for Tipanuk to just Boise or Mountain Home? 8 A. If EAS were granted to both Boise and 9 Mountain Home from Tipanuk, but not the rest of the 10 region, the annual revenue requirement would be over $100 11 per line per month. For Tipanuk to just Boise, the 12 annual revenue requirement would be nearly $70 per month 13 per line. The annual revenue requirement for just 14 Mountain Home would be slightly higher than Boise. 15 Q. Were the results similar for Prairie? 16 A. Yes. Although the total annual revenue 17 requirement for EAS to the region, at $45,000, is lower 18 because EAS for Prairie alone would not require 19 significant capital expenditures, with only 50 lines in 20 the exchange, the cost per customer is still prohibitive, 21 at approximately $75 per line per month. 22 Q. Do you believe customers would be willing to 23 pay this much for EAS? 24 A. No. Staff conducted a written survey of all 25 rural customers in each of these four exchanges and asked 174 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 11 05/07/99 Staff 1 whether they would support EAS to the region if the 2 increase in basic monthly rates would be $57 per line per 3 month. Only 12% indicated they would support EAS to the 4 region at this rate. 5 Q. Did you inquire about EAS to just Mountain 6 Home or Boise? 7 A. Yes, the survey asked Tipanuk, Prairie and 8 Boise River customers if they would support EAS to 9 Mountain Home at an increase in basic monthly rates of 10 $40. Atlanta customers were asked the same question for 11 Boise only. Only 3% of the respondents would support 12 this option at that rate. 13 Q. Were the results for any of the exchanges 14 different than all four combined? 15 A. Somewhat. Although the majority of 16 customers in all four exchanges would not support EAS at 17 these rates, the percentage that would support it varied 18 considerably. Prairie customers had the highest level of 19 support for EAS to the region, at over 40% of those 20 responding. Tipanuk had 25% supporting EAS to the 21 region, while Atlanta and Boise River both had less than 22 10% supporting EAS to the region at these rates. This 23 level of support for EAS at such high cost supports 24 Staff's conclusions that Tipanuk and Prairie both share a 25 strong community of interest with both Mountain Home and 175 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 12 05/07/99 Staff 1 the Region. It also supports the conclusion that the 2 community of interest between the region and the Atlanta 3 and Boise River exchanges is marginal at best. 4 Q. Were there other results from the survey 5 that the Commission might consider relevant? 6 A. Yes. The survey included a question about 7 whether the customer would continue their service if 8 basic rates were increased $57 per month. Only 20% 9 indicated they would continue their phone service. Many 10 of the respondents indicated that cellular service was 11 available at rates considerably lower than this. 12 Q. Rural will need to adjust its rates to the 13 USF threshold rate or higher at the conclusion of this 14 case, whether EAS is granted or not. Do the survey 15 responses suggest some customers may discontinue their 16 service at the USF threshold rates? 17 A. Yes. A number of respondents, especially 18 those who indicated they were part time residents 19 (vacation or recreational property), indicated they would 20 discontinue service with any increase in the monthly 21 cost. The comments frequently contained statements that 22 because this was not a primary residence, telephone 23 service was an "option" or "luxury" they only purchased 24 because of the low cost. Some of them may not consider 25 the threshold rates to be low cost. 176 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 13 05/07/99 Staff 1 Q. Did you inquire about whether the residence 2 at which customers received their service from Rural was 3 their primary residence or a vacation or recreational 4 property? 5 A. Yes. Only 51% of the respondents claim to 6 be full time residents. This ranged from a high of 91% 7 of the Tipanuk respondents to a low of 39% for the Boise 8 River respondents. 75% of the Prairie residents and 66% 9 of the Atlanta respondents indicated they were full time 10 residents. 11 Q. Rural has proposed a vacation rate at half 12 of the regular rate. What do the results of the survey 13 indicate about such a rate? 14 A. With nearly half of the respondents 15 indicating they were part year residents, a vacation rate 16 would have a potential for significant revenue impacts. 17 As Rural is a USF recipient, this impact would be upon 18 the USF, and supported by all ratepayers in the state. 19 Staff does not believe the ratepayers of the rest of 20 Idaho should see an increase in their USF surcharge to 21 support EAS for vacation homes. 22 Q. Your original testimony indicated Staff did 23 not support a measured rate option for Rural's customers. 24 Has Staff changed this recommendation? 25 A. No. With so many part time residents, Staff 177 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 14 05/07/99 Staff 1 believes a measured rate would have an even greater 2 financial impact than a vacation rate. Many of the 3 recreational property owners use their facilities year 4 round, but not every weekend. A measured rate would be 5 optimal for them, as they are not there to use the phone 6 often enough to exceed the measured limits. However, in 7 order to qualify for a vacation rate, the phone would 8 actually be disconnected and not available for those 9 occasional weekends. This would diminish the appeal for 10 this option. 11 Q. Did some of the respondents indicate an 12 objection to EAS? 13 A. Yes. A significant number of the comments 14 on the survey forms indicated they would not support any 15 increase in their basic rates for EAS as they did not 16 make many calls to the region. Many of the Boise River 17 exchange respondents indicated their ties were with the 18 Magic Valley, rather than the Treasure Valley. 19 Q. Has Staff calculated the impact of granting 20 EAS to the region on U S WEST customer's rates? 21 A. Yes. Using the formula approved by this 22 Commission in Order No. 27633, Staff's calculations 23 indicate U S WEST would be entitled to compensation of 24 slightly less than $100,000 if EAS were granted to the 25 entire region. This would increase the rates of all 178 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 15 05/07/99 Staff 1 U S WEST-South customers by nearly 2 cents per month. 2 Q. Staff recommended denial of the petition in 3 its original testimony. Has this changed? 4 A. No. Although a strong community of 5 interest does exist for at least two of the exchanges, 6 the costs of EAS are just too high. 7 Q. The Company proposed using revenues from 8 Idaho's Universal Service Fund (USF) to keep the costs 9 similar to those in other regional EAS cases. Does Staff 10 recommend using USF funds for this purpose? 11 A. Previous Commission decisions have resulted 12 in more than 95% of the telephone customers in Southern 13 Idaho having access to either a metropolitan region or a 14 large city that includes most of the businesses and 15 services customers use on a frequent basis. A strong 16 argument can be made that such access is now universal, 17 and should be included in what universal service support 18 will cover. 19 Q. What would the increase in Rural's USF 20 support be if EAS to the region were approved with USF 21 compensation? 22 A If basic local rates were raised to the same 23 levels used in other similar cases, $24.10 for 24 residential rates and $42 for business rates, and 25 assuming no other adjustments were required, this would 179 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 16 05/07/99 Staff 1 raise approximately $72,000 per year. With the total 2 annual revenue requirement of EAS to the region estimated 3 at approximately $272,000, Rural's support from the USF 4 fund would increase by about $200,000 per year, if EAS to 5 the entire region were approved. If EAS to a single 6 large city, rather than an entire region were granted, 7 the USF draw would be reduced to approximately $120,000. 8 Q. This might encourage other companies to also 9 seek such support. Has Staff looked at the total impact 10 that might be expected if USF funds were used to mitigate 11 the costs of EAS? 12 A. Yes. Staff does not have sufficient 13 information to make an accurate estimate of the total 14 impact such a decision might have on USF requirements, 15 but using the averages from previous cases, Staff was 16 able to estimate the total annual impact on the USF for 17 all remaining exchanges not currently in a regional EAS 18 would be roughly $750,000. Again, this is a very rough 19 estimate, based on averages that cover some very broad 20 ranges. My calculations are summarized in Staff Exhibit 21 No. 103. 22 Q. Which utilities were included in this 23 analysis? 24 A. Council, Cambridge, CenturyTel of the Gem 25 State, Midvale, TDS (Troy & Potlatch), Rural, Sawtooth 180 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 17 05/07/99 Staff 1 and Inland. 2 Q. What were the data sources and basic 3 assumptions used in this analysis? 4 A. Staff used data from the 1998 USF 5 Administrator's Report, as well as previously provided 6 data for Troy, CenturyTel of the Gem State and Rural. 7 Unless actual calling data were available, Staff used an 8 assumption that 90% of a company's access revenues would 9 be lost. This assumption was based upon the statements 10 of Conley Ward, representing the Idaho Telephone 11 Association members in Case No. USW-S-96-6, in which 12 Mr. Ward claimed that this would be the impact on his 13 members if Payette and Weiser were added to the Treasure 14 Valley region. 15 Q. Were there other assumptions? 16 A. Yes. This assumes that the loss of federal 17 support due to increased intrastate calling would be $100 18 per line. This is an average number based upon previous 19 cases in which the revenue impact varied from a low of 20 $12 per line to as much as $257 per line. 21 Q. Does this include any costs for facility 22 expansions? 23 A. No. 24 Q. What rates were used in this analysis? 25 A. The rates used in previous regional EAS 181 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 18 05/07/99 Staff 1 cases, $24.10 for residential customers and $42 for 2 business customers. 3 Q. Did Staff consider any options besides 4 granting EAS to an entire region? 5 A. Yes. While this analysis required even more 6 assumptions than the analysis for a region as a whole, 7 Staff estimated that EAS to a nearby city large enough to 8 have most of the facilities required for daily routines, 9 doctors, dentists, banks, supermarkets, auto and farm 10 equipment parts and services, etc., (i.e. Payette, 11 McCall, Ketchum, Mountain Home, Lewiston) rather than the 12 entire region, would reduce the increase in USF 13 requirements by approximately half, or to less than 14 $400,000 per year. 15 Q. Does this conclude your supplemental 16 testimony in this proceeding? 17 A. Yes, it does. 18 19 20 21 22 23 24 25 182 GNR-T-97-9/GNR-T-98-18 Hart (Supp) 19 05/07/99 Staff 1 (The following proceedings were had in 2 open hearing.) 3 4 DIRECT EXAMINATION 5 6 BY MR. COPSEY: (Continued) 7 Q Have you read the testimony filed by 8 Mr. Martell, Mr. Hendershot and John Souba in these 9 cases? 10 A I have. 11 Q Have you listened to the testimony that was 12 given in the hearing today? 13 A I have. 14 Q Do your calculations accept all the 15 assumptions made by Mr. Hendershot in his testimony? 16 A We used a different method in determining 17 our revenue calculations, so they don't accept all of the 18 assumptions. We basically came to the same conclusion in 19 the end result, but we didn't make a revenue projection 20 for the Company as a whole and didn't use those 21 assumptions. 22 Q Thank you. Is it the Staff's understanding 23 that the Commission's current policy is that USF should 24 not be used to subsidize EAS? 25 A Yes, it is. 183 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Q And your testimony was based on that 2 policy? 3 A Yes, it was. 4 Q As a matter of policy, does the Staff 5 oppose the use of USF to subsidize EAS? 6 A Staff doesn't really set its own policies, 7 but we could develop the support for either policy. 8 Q If the Commission were to change that 9 policy and allow USF to subsidize EAS in whole or in 10 part, would you support EAS for the Tipanuk or do you 11 believe that there is support for EAS for the Tipanuk 12 exchange into Mountain Home? 13 A Yes. Using the community of interest 14 factors that the Commission identified in Order 26311, 15 there's a strong community of interest between Mountain 16 Home and Tipanuk. The Tipanuk customers must make a toll 17 call to access the very basic functions; schools, county 18 seats, basic medical and dental facilities, churches, 19 businesses. These are activities that most Idahoans can 20 reach with a local call and I think a strong case can be 21 made that it's in the public interest to make these kinds 22 of calls toll free. 23 Q Likewise, if the Commission were to change 24 the current policy and allow USF to subsidize EAS in 25 whole or in part, can a case be made to grant EAS for the 184 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Tipanuk exchange to Boise? 2 A A case can be made for USF-supported EAS to 3 Boise, but it's not as strong as the case into Mountain 4 Home. The calling volumes are significant, the community 5 of interest is significant, but a lot of the services 6 that are available in Boise are also available in 7 Mountain Home, so the compelling public interest would 8 not be as strong. 9 Q If the Commission were to also change -- 10 likewise, if they were to change the policy and allow USF 11 to subsidize EAS in whole or in part, could you support 12 EAS for the Tipanuk exchange to the Treasure Valley EAS 13 region, the whole region? 14 A No. 15 Q Why not? 16 A I don't believe the community of interest 17 between Tipanuk and the rest of the region is strong 18 enough to justify USF-supported EAS. The strongest 19 argument for providing it to the entire region is that it 20 would make it consistent with what other exchanges have 21 and I think the Commission has a long history of allowing 22 different calling areas, most recently in Order 27789, in 23 which portions of the U S WEST calling area, this Boise 24 region, were granted calling into the Citizens exchanges 25 and other portions of this region were not. Citizens 185 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 also has differing calling regions. 2 Q If the Commission were to grant EAS to 3 Tipanuk customers and allow USF to subsidize those calls 4 into Mountain Home, what rate would you recommend? 5 A I'd recommend that the rate be set somewhat 6 higher than the current USF threshold rate, which is 7 expected to be close to $21.00 for residential service 8 after the upcoming adjustments. This is to recognize 9 that an additional service and extended calling area is 10 being supported by USF funding that's not supported in 11 other areas being served by USF recipients. I believe 12 the rates used in other recent EAS cases, the 24.10 for 13 residential, 42.00 for business, is in the right ball 14 park and that would be reasonable. 15 Q If the Commission were to grant EAS to 16 Tipanuk customers for both Boise and Mountain Home and 17 use USF to subsidize those calls, what rate would you 18 recommend? 19 A I think it's appropriate to ask the 20 customers to share in the additional cost of access to 21 Boise in addition to Mountain Home rather than having the 22 entire cost of the additional exchange covered by USF. 23 I'd recommend residential service to be about $3.00 24 higher than the 24.10 rate to account for the increased 25 value that the customers would receive from toll free 186 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 access to Boise, with business service increased 2 proportionately. This would result in rates of 3 approximately $27.00 and $47.00. 4 Q If the Commission were to change again its 5 policy and allow USF to subsidize EAS in whole or in 6 part, can a case be made to grant EAS for the Prairie 7 exchange to Mountain Home? 8 A Yes, I believe a strong case can also be 9 made for USF-supported EAS between Prairie and Mountain 10 Home. The same reasons that apply to Tipanuk also apply 11 to Prairie. 12 Q Likewise, could that same case be made in 13 order to support EAS for the Prairie exchange to Boise? 14 A Yes. A case can be made for USF-supported 15 EAS between Prairie and Boise, but again, it's not as 16 strong as between Prairie and Mountain Home. 17 Q Likewise, if the Commission were to change 18 its policy, could you find support for EAS for the 19 Prairie exchange to the Treasure Valley EAS region? 20 A Not to the entire region. 21 Q Why not? 22 A I just don't think the community of 23 interest is strong enough to justify USF support for an 24 EAS. 25 Q Finally, with respect to Prairie customers, 187 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 if the Commission were to grant EAS to Prairie customers 2 to call toll free to Mountain Home and use USF to 3 subsidize those calls, what rate would be reasonable? 4 A Again, I think it needs to be above the USF 5 threshold rate and the 24.10 and 42 rate is about right. 6 Q Likewise, if they were to grant EAS to 7 Prairie customers to call toll free to Boise and Mountain 8 Home, what rate would be reasonable? 9 A Again, I think it needs to be higher if 10 there's two exchanges and the 27/47 rate is what I would 11 recommend. 12 Q If the Commission were to change its policy 13 and allow USF to subsidize EAS in whole or in part, would 14 you support EAS for the Atlanta exchange to Boise? 15 A Yes. Although the community of interest is 16 not as strong as Tipanuk and Prairie share with Mountain 17 Home, it's still relatively high. Boise is where Atlanta 18 goes for most of their basic services. 19 Q Likewise, if the Commission were to allow 20 USF to subsidize EAS, can a case be made to grant EAS for 21 the Atlanta exchange to Mountain Home? 22 A No. The community of interest between 23 Atlanta and Mountain Home was fairly marginal. There's 24 just too many mountain ranges between those two 25 communities. 188 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Q What if they were to change the policy and 2 allow USF to support it, would you find support for EAS 3 for the Atlanta exchange to the Treasure Valley EAS 4 region? 5 A Not for the entire region. 6 Q For the same reasons that you stated above? 7 A Yes. 8 Q If they were to grant EAS to Atlanta 9 customers to call toll free to Boise and use USF to 10 subsidize those funds, what rate would you find 11 reasonable? 12 A I'd recommend the 24.10 and 42 rate. 13 Q Okay. What would your recommendation be if 14 it were to grant EAS to Boise and Mountain Home and use 15 USF to subsidize those calls? 16 A I wouldn't recommend granting that, but if 17 the Commission chose to do so, I would recommend a rate 18 that was higher than the 24.10 rate so the 27/47 rate. 19 Q For the same reasons that you've indicated 20 before? 21 A Yes. 22 Q If the Commission were to allow USF to 23 subsidize EAS for the Boise River exchange, would you 24 find there is support for the Boise River exchange to 25 Mountain Home? 189 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 A There is support. It's weaker than for 2 Prairie or for Tipanuk and a little bit weaker than 3 Atlanta to Boise. Mountain Home is the exchange that 4 most of these residents do call for most of their basic 5 services and, therefore, there is a community of interest 6 there and I think the public interest would be served if 7 they had access to those basic services. 8 There are a significant number of the 9 customers who live in the eastern side of that exchange 10 which extends all the way over through Camas County and 11 into Blaine County, those customers are more aligned with 12 the Magic Valley and really wouldn't recognize as many of 13 the benefits as those that are in actual Pine or 14 Featherville. In addition, many of them are only 15 part-year residents and they may not continue service if 16 the rates become too high. 17 Q If the Commission were to change its policy 18 allowing USF to subsidize EAS, can a case be made to 19 grant EAS for the Boise River exchange to Boise? 20 A I don't believe it can. I don't think the 21 community of interest is strong enough between those 22 exchanges. 23 Q Same question with respect to granting 24 Boise River exchange customers into the Treasure Valley 25 EAS. 190 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 A I would not support EAS to the entire 2 region. 3 Q For the same reasons you've indicated with 4 respect to all the other exchanges? 5 A Yes. 6 Q If the Commission were to grant EAS to 7 Boise River customers to call toll free to Mountain Home 8 and use USF, what rate do you think would be reasonable? 9 A I think the 24.10 and 42 rate would be 10 reasonable. 11 Q Same question with respect to Boise River 12 customers calling toll free to Boise and Mountain Home. 13 A If they get more than one exchange, I think 14 it needs to be higher and the 27/47 rate. 15 Q Should Rural implement a measured rate if 16 EAS is granted? 17 A I don't believe so. I might support a 18 measured rate for Tipanuk and Prairie because most of the 19 customers in those exchanges are year-round residents and 20 possibly the same for Atlanta, but Boise River, in 21 particular, has an extremely high percentage of part-time 22 residents. I think that if we were to grant a measured 23 rate, it would be an extremely high participation rate 24 and that the revenue impact of that measured rate would 25 just be too significant. 191 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Q In your opinion, do vacation rates proposed 2 by Rural's tariff advice produce the same concerns? 3 A They do and I don't think that the purpose 4 of the USF was to provide a discount for vacation 5 homeowners. 6 MR. COPSEY: I have no other questions. 7 COMMISSIONER SMITH: Thank you, 8 Ms. Copsey. 9 Ms. Hobson, do you have questions? 10 MS. HOBSON: I do. 11 12 CROSS-EXAMINATION 13 14 BY MS. HOBSON: 15 Q Mr. Hart, I understood you to be saying 16 that you did not think that there was significant or an 17 appropriate level of community of interest between 18 various Rural exchanges and the Boise region as opposed 19 to any individual cities within the region; is that your 20 testimony? 21 A Yes. 22 Q And your basis for that is what? Calling 23 volumes to other exchanges within the region? 24 A Calling volumes would be a significant part 25 of that. The other would be which basic services do they 192 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 access that wouldn't be available in the individual 2 community. 3 Q And I take it that you are relying on the 4 Order issued in the Citizens case. I think you said it 5 was Order 27789 for the proposition that it is 6 appropriate to carve out individual cities within EAS 7 regions; is that correct? 8 A I believe -- I can't remember if that's the 9 Order I quoted, but yes. 10 Q Well, on the assumption that we are talking 11 about the same, it's the Citizens Order? 12 A Yes. 13 Q Isn't it true that in the Citizens case the 14 telephone company in question, that is, Citizens, had 15 made specific proposals to the Commission carving out 16 individual cities as opposed to seeking EAS to the 17 region? 18 A That's probably true. 19 Q And are you aware that in the Citizens 20 cases U S WEST objected to the Citizens position? 21 A That wouldn't surprise me. 22 Q Mr. Hart, apart from the Citizens cases, 23 are you aware of any other EAS cases in which this 24 Commission has looked at calling volumes and community of 25 interest beyond for the petitioning exchanges into all of 193 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 the exchanges within the region in order to grant EAS to 2 a region? 3 A I'm not sure that -- I think there's 4 another example, but I'm not sure which one it would be. 5 Q Isn't it true, that, for example, the 6 customers in Rockland were not asked to demonstrate a 7 community of interest to each exchange in the eastern 8 Idaho region in order to be able to obtain calling to 9 that region? 10 A That's true, but I don't believe USF was 11 being used to support that EAS. 12 Q Isn't it true, however, that Rockland is a 13 strong, is strongly dependent upon the USF to provide the 14 services it provides to the customers in Rockland? 15 A Yes, it is. 16 Q Mr. Hart, I'm curious, I have not 17 previously seen any prefiled testimony in this case 18 suggesting that a higher local rate would be appropriate 19 if EAS were granted to the regions. What is your 20 justification for saying that a $27.00 local exchange 21 rate should be appropriate, for example, for Tipanuk 22 customers, but Rockland customers were okay at 24.10? 23 A I think we're looking at a different animal 24 when we're talking about USF-supported EAS and I think 25 that the customers in this case can be expected to bear a 194 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 higher burden, percentage of the cost, than those that 2 are not being supported by the USF. 3 Q Staff conducted some sort of a survey, did 4 it not, of customers of these exchanges? 5 A Yes, we did. 6 Q Did you specifically ask about a $27.00 7 residential rate to customers in that survey? 8 A No, we did not. 9 MS. HOBSON: Thank you. That's all the 10 questions I have. 11 COMMISSIONER SMITH: Thank you, 12 Ms. Hobson. 13 Mr. Ward? 14 MR. WARD: Thank you. I have a few 15 questions. 16 17 CROSS-EXAMINATION 18 19 BY MR. WARD: 20 Q Mr. Hart, some of them are pretty obvious, 21 but did you spend any time visiting the exchanges in 22 question in this case? 23 A I've been to all of these exchanges 24 previously. 25 Q Okay. Let's take -- in order to leave out 195 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 Tipanuk's peculiar history for the moment, let's take 2 Prairie, for instance, have you visited that exchange? 3 A Yes, I have. 4 Q And would it be fair to say that as near as 5 one can tell from driving around up there that it's a 6 fairly typical rural Idaho area? 7 A I don't know if I'd say it's fairly 8 typical, but it -- 9 Q All right, let me put it this way: Would 10 you agree that from all appearances it appears to be a 11 farming/ranching/logging community? 12 A Yes. 13 Q Generally inhabited by working people? 14 A Yes. 15 Q Now, if you were to go straight south of 16 there or north of Glenns Ferry toward Bennett Mountain, 17 would you see the same sort of community as Prairie, if 18 you know? 19 A I'm not familiar with your references, but 20 if you're referring to Pine and Featherville area or -- 21 Q No, no. Go south of there into the 22 U S WEST territory, either into the eastern Mountain Home 23 exchange or the northern Glenns Ferry exchange. 24 A Okay. 25 Q Would you expect to find the same sort of 196 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 community you find in Prairie, roughly? 2 A I would expect that. I'm not sure I've 3 ever been in that area, but that's what I would expect. 4 Q Well, how about south of Mountain Home down 5 along the river towards Bruneau Sand Dunes area, have you 6 been in that area? 7 A Yeah, and it would be similar. 8 Q And that's a farming and ranching 9 community, too, isn't it? 10 A Yes. 11 Q And wouldn't all of those areas if they 12 fall within the U S WEST serving territory have EAS to 13 the Boise, entire Boise, region? 14 A Yes, they would. 15 Q Would you expect their community of 16 interest with any particular town within the Boise region 17 to be any different than Prairie's or significantly 18 different than Prairie's? 19 A Not really. 20 Q With or without EAS, do you think the 21 current U S WEST residential rate of roughly $17.00 is 22 fully compensatory for providing service to communities 23 as isolated as ones we've just been discussing? 24 A It's an average rate, so, no, it would not 25 be. 197 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 Q And, again, with or without EAS, how is it 2 that U S WEST can provide that service for $17.00 in 3 these rural areas? 4 A Because it's supported by those in the more 5 urban and dense areas. 6 Q Okay, and you see that, I take it, as 7 significantly different than the urban, than the more 8 urban, and dense areas supporting the cost of service for 9 an independent company through the state Universal 10 Service Fund? 11 A I do. 12 Q And what is your basis for that difference? 13 A It's a different company. It's a different 14 mode of support. One is being done through a basic rate 15 averaging, the functioning of the market to some extent 16 in terms of one company chose to go into those areas. 17 The other is an explicit legislated level of support. 18 Q But assume I was a resident of Boise or the 19 Boise exchange, do I have any reason to care if I have to 20 cough up an additional penny on my bill to support an 21 upgrade of service of any kind in rural areas whether 22 it's done through the Universal Service Fund or whether 23 that penny goes to U S WEST through the process of rate 24 averaging? 25 A I doubt if the average rate owner 198 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 understands the difference or would care. 2 Q Let's talk a little bit about the costs. 3 You estimate the costs at roughly $280,000 for EAS for 4 all four exchanges to the Boise region; correct? 5 A Correct. 6 Q I'd like you to break that down with me. 7 If I read your testimony right, first of all, you agree 8 there's about $130,000 in the interstate shift; correct? 9 A I believe that's correct. 10 Q And then I think we have roughly $40,000 11 for lost access charges, lost B & C, lost other revenues 12 as a result of the conversion to EAS. Does that sound 13 about right? 14 A I'm sorry, what -- 15 Q I had 40,000. 16 A And what were those items for? 17 Q Lost access charges, lost B & C and there's 18 another component that escapes me at the moment. 19 A The intrarural toll? 20 Q Thank you. Does that sound about right? 21 A About 40,000, yes. 22 Q Okay, I get 170,000 there. We know there's 23 about $10,000 for case expenses, EAS case expenses, so if 24 I add those three up, I get $180,000. Is the remaining 25 $100,000, roughly, attributable to the capital 199 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 investments? 2 A Approximately, yes. 3 Q All right. Now, let's work backwards. 4 Taking the $40,000 in access, B & C and lost toll 5 revenue, plus the $10,000 of EAS case expenses, would an 6 increase to $24.00 and $42.00 cover those costs? 7 A The 40,000? 8 Q Yes, the 40,000 and throw in the 10,000 for 9 the EAS case expenses, too. 10 A I believe that the increase to 24.10 would 11 be around 72,000, so, yes, that would exceed the 50,000. 12 Q Okay; so that leaves us with two components 13 that -- well, it leaves us with those components 14 recovered through the rate increase with something left 15 over and two components yet to recover. One is the 16 $100,000 in capital improvements. Now, in your 17 testimony, you point out -- you state that the Staff 18 basically agrees that these capital improvements will 19 probably have to be made within the relatively near 20 future with or without EAS; isn't that true? 21 A That's true. 22 Q So to the extent the Universal Service Fund 23 might support those capital improvements, it's no 24 different than any other capital improvement a USF 25 recipient might make and then seek an increased USF draw 200 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 for; isn't that true? 2 A Well, if you were to do it and seek it 3 through the rate case, a portion of it would be 4 attributed to the federal expenses and not recovered 5 through the state. 6 Q Fair enough. The remaining component I 7 wanted to talk about is the $130,000 in interstate 8 shift. Now, you characterize the state USF as a 9 subsidy. Is the federal USF as well as NECA, some NECA 10 cost support mechanisms, are they also subsidies? 11 A I believe that would be an accurate term. 12 Q So to the extent that 130,000 shifts out of 13 the federal USF to the state USF, it's not really 14 increasing the total subsidization of Rural, is it? 15 A It doesn't increase the total 16 subsidization. It certainly increases the percentage 17 that Idaho customers are expected to bear. 18 Q Certainly, but one way or another some 19 group of customers is paying that $130,000 subsidy now 20 and another group if there's an interstate shift will pay 21 it later? 22 A That's correct. 23 Q Now, with regard to the cost itself, do you 24 have any objection to the one to two percent -- one- to 25 two-cent increase for U S WEST to recover its cost if EAS 201 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 is granted here? 2 A That would be the amount that was agreed to 3 in the Staff stipulation. 4 Q So that's acceptable to Staff and it's just 5 and reasonable? 6 A Yes. 7 Q Now, are you familiar -- how familiar are 8 you with the state Universal Service Fund and, A, its 9 funding level and its disbursement level? 10 A Medium. 11 Q Well, let me lead a little, then. Are you 12 aware that the state Universal Service Fund disburses, I 13 think Commissioner Hansen used this figure earlier, 14 roughly $1.7 million a year? 15 A Yes. 16 Q And you know, don't you, that that source 17 of funding is funded by both a surcharge on local rates 18 as well as a surcharge on toll rates, intrastate toll -- 19 A Yes. 20 Q -- is that correct? Now, let me represent 21 to you that each one cent of surcharge on local rates 22 raises something just under $100,000 a year. Do you have 23 that figure in mind? 24 A Okay, I have that figure in mind. 25 Q And do you know what the current surcharge 202 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 is on local rates? 2 A Not off the top of my head. 3 Q Okay, let me suggest seven cents. 4 A I'd accept that. 5 Q Okay. Now, if we assume that roughly 6 70 some thousand dollars of Rural's $280,000 in 7 additional revenue requirement will be recovered by the 8 increase in rates to $24.00 and $42.00 as you've just 9 testified, that leaves about $200,000 additional to be 10 raised, does it not? 11 A It does. 12 Q And even if we didn't increase the toll 13 surcharge, if I'm correct that each penny raises 14 something under, just under, $100,000 a year, doesn't 15 that imply that we would need about a two-cent increase 16 for everyone to cover the cost of this EAS? 17 A Based on your assumptions, I'd come up with 18 the same answer. 19 Q And that's assuming toll doesn't contribute 20 at all. 21 A Correct. 22 Q Now, also you prepared an estimate of total 23 EAS costs if the remaining foreseeable EAS cases were 24 granted and this appears in your Exhibit No. 103; is that 25 correct? 203 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 A I believe it is. 2 Q Looking down there, I want to make sure I 3 understand, you listed all the -- are these all pending 4 cases, do you recall, or did you look at -- well, let me 5 suggest to you -- 6 A Oregon-Idaho is not pending and neither is 7 Sawtooth or Inland. 8 Q Right; so basically you looked at all of 9 the communities you could conceive of that would be, that 10 either have requested EAS or are likely to do so? 11 A That was the intent. 12 Q And if I look down at the bottom right 13 hand, in the next to last column, I see the figure of 14 $737,732, do you see that figure? 15 A I do. 16 Q Am I correct in the assumption that this is 17 the entirety of the remaining USF funding that would be 18 required if all of these EAS cases were granted and all 19 rates were increased to $24.00 and $42.00? 20 A That's my best estimate of what that would 21 be given the uncertainties of interstate shift. 22 Q Right, I understand that and in fairness, I 23 also understand your testimony to say that does not 24 include capital investment which could in some cases be 25 significant, obviously. 204 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 A Correct. 2 Q But on order of magnitude, that's your best 3 reasonable guess as to what we're talking about? 4 A Yes. 5 Q Now -- and by the way, that includes the 6 Rural cost, does it not? 7 A Yes, it does. 8 Q Now, looking that over in comparison to the 9 $1.7 million that we're currently disbursing, what does 10 that look like in terms of a percentage increase, 11 roughly? 12 A Fifty percent increase. 13 Q Yet, on the other hand, if in fact a 14 one-cent surcharge raises on the order of $90,000 for 15 each cent, what would it take, then, in the way of a 16 total surcharge to fund all those remaining EAS cases, 17 including the one we're considering today? 18 A At 90,000, it would be about eight cents. 19 Q Okay. Do you know, by the way, what -- did 20 you see the recent Commission Order on the Farmers 21 Telephone EAS case? 22 A I have seen that Order. 23 Q Do you recall what U S WEST's additional 24 costs just for that EAS were? 25 A I think it was around seven cents. 205 CSB REPORTING HART (X) Wilder, Idaho 83676 Staff 1 MR. WARD: Thank you. That's all I have. 2 COMMISSIONER SMITH: Thank you, Mr. Ward. 3 Do we have questions from the Commission? 4 Commissioner Hansen. 5 6 EXAMINATION 7 8 BY COMMISSIONER HANSEN: 9 Q Mr. Hart, on page 15 of your supplemental 10 on lines 13 through 16, you talk about a survey and 11 comments that you received from individuals indicating 12 they would not support any increase in their basic rates 13 for EAS as they did not make calls to the region. Could 14 you give me an idea of what percentage that might have 15 been? 16 A I would -- I didn't calculate that, but 17 just based on my recollections of having gone through and 18 read all of them, I would say between five and ten 19 percent. 20 Q Did you get the impression that there may 21 be, then, five or ten percent that would discontinue 22 their service if it was raised to the 24.00 and $42.00 23 rate? 24 A I think that's in the ball park. 25 COMMISSIONER HANSEN: Thank you. That's 206 CSB REPORTING HART (Com) Wilder, Idaho 83676 Staff 1 all I have. 2 COMMISSIONER SMITH: Commissioner 3 Kjellander. 4 COMMISSIONER KJELLANDER: Thank you. I 5 think I just have one. 6 7 EXAMINATION 8 9 BY COMMISSIONER KJELLANDER: 10 Q Mr. Hart, in your testimony, you suggested 11 that perhaps EAS could be granted or might be warranted 12 from some of those communities to Mountain Home only and 13 as I recall from some of the things I've read that that 14 can bring up a concern about what's referred to as EAS 15 arbitrage. Do you see that as a possibility and a real 16 concern if only Mountain Home is granted? 17 A I really don't think it's a significant 18 concern given the small number of customers that are in 19 the Rural exchanges. It would take -- it's not a huge 20 investment, but it does take an investment to set up an 21 arbitrage system and I'm not sure that they would, anyone 22 would go to the trouble and expense of doing that. In 23 addition, the Company has prohibitions in their tariffs 24 against arbitrage and I think that it can be dealt with. 25 COMMISSIONER KJELLANDER: Thank you. 207 CSB REPORTING HART (Com) Wilder, Idaho 83676 Staff 1 EXAMINATION 2 3 BY COMMISSIONER SMITH: 4 Q Mr. Hart, when Commissioner Hansen 5 questioned you about your testimony on page 15 of your 6 supplemental, I guess the question arose in my mind, 7 these customers who indicated they don't support an 8 increase in their basic rates, are they the customers 9 that are using these toll facilities that are basically 10 at exhaust? 11 A Yes, they would be. 12 Q So do you see any way around an increase 13 for them whether or not they get the EAS? 14 A I think that the -- there would be an 15 increase for them. I mean, they're going to have to go 16 up to the threshold which is a significant increase 17 anyway and then if the Company goes through the -- 18 enhances the facilities, they're going to have another 19 increase on top of that, so, no, they're going to see an 20 increase. 21 COMMISSIONER SMITH: Okay, thank you. 22 Do you have redirect, Ms. Copsey? 23 MR. COPSEY: I only have one or two 24 questions. 25 208 CSB REPORTING HART (Com) Wilder, Idaho 83676 Staff 1 REDIRECT EXAMINATION 2 3 BY MR. COPSEY: 4 Q Mr. Hart, I want to ask you whether prior 5 to your testimony today had you actually looked at the 6 amount of surcharge that would be required on USF in 7 order to fund any of these EASes, the actual surcharge? 8 A No. 9 Q So all your responses to Mr. Ward's 10 questions are based on his statement of what those 11 surcharges would be; is that correct? 12 A Correct. 13 MR. COPSEY: Thank you. I have no more 14 questions. 15 COMMISSIONER SMITH: Okay, thank you for 16 your help. 17 (The witness left the stand.) 18 COMMISSIONER SMITH: Ms. Copsey, does that 19 conclude your case? 20 MR. COPSEY: Yes, it does. 21 COMMISSIONER SMITH: It appears we've 22 reached the end of the witnesses. Are there any further 23 matters to come before the Commission or any closing 24 statements that you wish to make? No? No one wants to 25 file any briefs or do any other work? 209 CSB REPORTING HART (Di) Wilder, Idaho 83676 Staff 1 Then we thank you all for your time and 2 efforts in this matter. The Commission will now consider 3 this case to be fully submitted. We'll deliberate and 4 issue an opinion as quickly as possible. Thank you. 5 MR. WARD: Thank you. 6 (All exhibits previously marked for 7 identification were admitted into evidence.) 8 (The Hearing adjourned at 10:35 a.m.) 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 210 CSB REPORTING COLLOQUY Wilder, Idaho 83676 1 AUTHENTICATION 2 3 4 This is to certify that the foregoing 5 proceedings held in the matter of the petition of 6 customers of the Rural Telephone Company to join the 7 Treasure Valley extended service calling area and the 8 petition of customers of the Rural Telephone Company 9 Boise River exchange to join the U S WEST Mountain Home 10 exchange and/or the Treasure Valley extended service 11 calling area, commencing at 9:30 a.m., on Wednesday, 12 July 7, 1999, at the Commission Hearing Room, 472 West 13 Washington, Boise, Idaho, is a true and correct 14 transcript of said proceedings and the original thereof 15 for the file of the Commission. 16 Accuracy of all prefiled testimony as 17 originally submitted to the Reporter and incorporated 18 herein at the direction of the Commission is the sole 19 responsibility of the submitting parties. 20 21 22 23 CONSTANCE S. BUCY 24 Certified Shorthand Reporter #187 25 211 CSB REPORTING AUTHENTICATION Wilder, Idaho 83676