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Home My WebLink About200404131st Response of OCMC to Staff Part V.pdfGNR- T -04- ATTACHMENTS ARE CO NFID E NTIAL ATTACHMENT #7 Federal Communications Commission FCC 03-317 Before the Federal Communications Commission Washington, D.c. 20554 In the matter of OCMC, Inc. d/b/a/ One Call CommunicationsInc. d/b/a Opticorn File No. EB-02-TC-003 NALIAcct. No. 200232170005 FRN: 0003772910 Operator Service Provider Requirements ORDER Adopted: December 9, 2003 Released: December 12, 2003 By the Commission: 1. In this Order, we adopt a Consent Decree terminating an investigation into possible violations by OCMC, Inc. ("OCMC"), d/b/a! One Call Communications, Inc., d/b/a! Optic om, of Section 226 of the Communications Act of 1934, as amended (the "Act"), and the Commission s rules governing operator service providers. 2. The Commission and OCMC have negotiated the terms of a Consent Decree that would resolve this matter and terminate the investigation? A copy of the Consent Decree is attached hereto and incorporated by reference. 3. After reviewing the terms of the Consent Decree, we find that the public interest would be served by approving the Consent Decree and terminating the investigation. 4. Accordingly, IT IS ORDERED , pursuant to Sections 4(i), 4(j), and 503(b) of the Communications Act of 1934, as amended/ that the attached Consent Decree IS ADOPTED. 5. OCMC shall make its voluntary contribution to the United States Treasury by mailing a check or similar instrument, payable to the order of the Federal Communications 47 D.c. 99 226(b)(1)(A), (b)(I)(C)(i); 47 c.F.R. ** 64.703(a)(I), (a)(3)(i), (a)(4). 2 We note that One Call Internet, Inc., which was formerly known as One Call Communications, Inc. and responded to the Notice of Apparent Liability issued in this matter, is not a proper party to this proceeding. See One Call Communications, Inc. d/b/a! Opticom Notice of Apparent Liability for Forfeiture, 17 FCC Rcd 18646 (2002) ("NAL"). See also letter from Steven A. Augustino, Counsel to One Call Internet, Inc. to Colleen K. Heitkamp, Chief, Telecommunications Consumers Division, Enforcement Bureau, Federal Communications Commission August 5, 2003 , wherein acI and aCMC stipulate that aCMC is the proper party to the NAL. 47 D.c. 99 154(i), I 54(j), 503(b). Federal Communications Commission FCC-03-317 Commission, to the Federal Communications Commission, Forfeiture Collection Section Finance Branch, P.O. Box 73482 , Chicago, Illinois 60673-7482. The payment should reference NALIAcct. No. 200232170005 and FRN 0003772910. 6. IT IS FURTHER ORDERED that the Commission investigation into the matter described herein is terminated. FEDERAL COMMUNICATIONS COMMISSION Marlene H. Dorch Secretary Federal Communications Commission FCC-03-317 Before the Federal Communications Commission Washington, D.c. 20554 In the Matter of Operator Service Provider Requirements File No. EB-02-TC-003 NALI Acct No. 200232170005 FRN: 0003772910 OCMC, Inc. d/b/a/ One Call Communications Inc. d/b/a Opticorn CONSENT DECREE I. INTRODUCTION 1. The Federal Communications Commission (the "FCC" or the "Commission ) and OCMC, Inc. , (" OCMC") d/b/a One Call Communications, Inc. d/b/a Optic om, by their authorized representative, hereby enter into this Consent Decree to resolve two investigations by the Commission: one (the "OSP Investigation ) regarding possible non-compliance with the operator service provider ("OSP") requirements contained in Sections 226(b)(1 )(A) and (b) (1 )(C)(i) of the Communications Act of 1934, as amended (the "Act"), and Sections 64.703(a)(1), (a)(3)(i) and (a)(4) of the Commission s rules;4 and the other regarding related matters raised in two letters of letters of inquiry issued to OCMC (the "LOI Investigation Both investigations were undertaken pursuant to Sections 4(i) and 403 of the Act2. On September 23 , 2002, the Commission, following an investigation, issued a Notice of Apparent Liability NAL,,The NAL found that OCMC had apparently violated the Act and the Commission s rules regarding OSPs by failing to brand7 at the origination point of operator service calls on 25 of 26 toll-free access codes8 tested; failing to brand at the termination point on 13 of these access codes; and failing to provide rate information at the termination point on all 26 of the tested access codes. Based upon these allegations, the NAL 47 D.c. ~~ 226(b)(I)(A), (b)(1)(C)(i); 47 C.R. ~ ~ 64.703(a)(1), (a)(3)(i) and (a)(4). 47 D.c. ~~ 154(i), 403. One Call Communications, Inc. d/b/a/ Opticom Notice of Apparent Liability for Forfeiture, 17 FCC Rcd 18646 (2002). 7 "Branding" occurs when an asp "identif(ies) (itself), audibly and distinctly, to the consumer." 47 C. ~ 226(bO(1)(A); 47 C.R. ~ 64.703(a)(1). 8 "Access code" means "a sequence of numbers that, when dialed, connect the caller to the provider of operator services associated with that sequence." 47 D.C. ~ 226(a)(1); 47 c.F.R. ~ 64.708(a). Federal Communications Commission FCC-03-317 found that OCMC was apparently liable for 38 separate violations of the branding requirements in Section 226(b)(1)(A) of the Act and Section 64.703(a)(1) of the Commission s rules. The NAL also found 26 separate apparent violations of the rate disclosure requirements of Section 226(b)(1)(C)(i) of the Act and Sections 64.703(a)(3)(i) and (a)(4) of the Commission s rules. As set forth in the NAL the investigation apparently showed potential widespread violations of the Commission s rules, which appeared to be part of a deliberate scheme to take advantage of consumers ' dialing errors.9 On September 30, 2002, pursuant to several conversations with counsel for OCMC , the Enforcement Bureau sent a letter to counsel for OCMC memorializing that OCMC was a proper party to the NAL, and issuing a Letter of Inquiry ("2002 LOI") to OCMC initiating the LOI Investigation.lo The 2002 LOI also dealt with aCMe's provisioning of operator services. OCMC filed its Response to the Notice of Apparent Liability for Forfeiture on October 30, 2002. 3. The Enforcement Bureau issued a follow-up LOI to OCMC and One Call Internet, Inc. in the course of its LOI Investigation on April 7, 2003 ("Supplemental LOI" OCMC responded in full to the 2002 LOI and the Supplemental LOI (collectively, "LOIs II. DEFINITIONS F or purposes of this Consent Decree, the following definitions shall apply: (a)The "FCC" or the "Commission means the Federal Communications Commission and all Bureaus and Offices of the Commission, including the Enforcement Bureau. (b)Bureau" means the Enforcement Bureau of the Federal Communications Commission. (c)OCMC" or the "Company means OCMC, Inc.d/b/a One Call Communications, Inc., d/b/a Optic om, or any of its subsidiaries , affiliates, and successors. (d) (e) Parties" means OCMC and the Federal Communications Commission. asPs" means providers of operator services, as defined by the Act and the Commission s rules. I 9 These apparent dialing errors consisted of the use of toll-free access codes that used a dialing pattern similar to MCI's 1-800-COLLECT, AT&T's 1-800-CALLATT, or Verizon s 1-800-CALLGTE. Dsing toll-free access codes similar to these could result in consumers misdialing one or more digits in attempting to use the toll-free access codes cited above, and having the call be handled by OCMC as the asp, rather than by the ~SP that the caller allegedly had intended. 10 See Letter from Colleen K. Heitkamp, Chief, Telecommunications Consumers Division, Enforcement Bureau, Federal Communications Commission, to Cheryl A. Tritt, September 30, 2002. II See 47 D.C. ~ 226(a)(9); 47 C.R. ~ 64.708(i). Federal Communications Commission FCC-03-317 Adopting Order" means an Order of the Commission adopting the terms and conditions of this Consent Decree. (g) Effective Date" means the date on which the Commission adopts the Adopting Order. (h)Notice of Apparent Liability NAL"means the NAL adopted on September 23 2002 One Call Communications, Inc., d/b/a Opticom Notice of Apparent Liability for Forfeiture, 17 FCC Rcd 18646 (2002). III. AGREEMENT5. OCMC represents and warrants that it is the properly named party to this Consent Decree and is solvent and has sufficient funds available to meet fully all financial and other obligations set forth herein. OCMC further represents and warrants that it has caused this Consent Decree to be executed by its authorized representative, as a true act and deed, as of the date affixed next to said representative s signature. Said representative and OCMC respectively affirm and warrant that said representative is acting in hislher capacity and within hislher authority as a corporate officer of OCMC, and on behalf of OCMC and that by hislher signature said representative is binding OCMC to the terms and conditions of this Consent Decree. OCMC also represents that it has been represented by counsel of its choice in connection with this Consent Decree and is fully satisfied with the representation of counsel.6. OCMC agrees that the Commission has jurisdiction over it and the matters contained in this Consent Decree and the authority to enter into and adopt this Consent Decree.7. OCMC will make a voluntary contribution to the United States Treasury in the amount of five hundred thousand dollars ($500 000) within 14 calendar days after the Commission Order adopting this Consent Decree becomes final. OCMC must make this payment by check, wire transfer, or money order drawn to the order of the Federal Communications Commissi!2n . and the check, wire transfer, or money order should refer to NAL Acct. No. 200232170005." If OCMC makes this payment by check or money order, it must mail the check or money order to: Forfeiture Collection Section, Finance Branch, Federal Communications Commission, P.O. Box 73482, Chicago, Illinois, 60673-7482. IfOCMC makes this payment by wire transfer, it must wire such payment in accordance with Commission procedures for wire transfer.8. OCMC agrees that it will voluntarily conduct a "Best Practices Compliance Program" as set forth below, beginning no later than 30 days after the Effective Date and will terminate that program pursuant only to the terms set forth in paragraph 23 below. Under this program, OCMC will: Federal Communications Commission FCC-03-317 (a) (b) Brand all calls to the toll-free access codes where OCMC is the asP, including calls made from non-aggregator locations. Triple brand all collect calls to the toll-free access codes where OCMC is the asP, including calls made from non-aggregator locations. "Triple brand" means that OCMC will brand collect calls at the origination point of the call, brand again when the called party is first contacted by OCMC on a collect call, and then brand a third time with a termination brand. (c)Automatically and affirmatively, by means of an automated menu prompt or otherwise, offer to all callers rate information on all calls made to the toll-free access codes where OCMC is the asP, so that consumers will not have to take the affirmative step of requesting such information. (d)Implement a training program for all of its operators regarding the Best Practices Compliance Program. Newly hired operators will be trained on the program immediately upon employment with the Company. All operators will be given refresher training on the program annually. (e)Upon receiving knowledge of a specific consumer complaint to OCMC, the FCC or any state regulatory authority, explicitly based upon the premise that the consumer misdialed one of the following three toll-free access codes -- MCI's 1- 800-COLLECT (1-800-265-5328), AT&T's 1-800-CALLA TT (1-800-225- 5288), or Verizon s 1-800-CALLGTE (1-800-225-5483) (collectively, "Other Access Codes ) -- and completed a telephone call using a toll-free access code served by OCMC that differs from one of the Other Access Codes by only one digit, OCMC agrees to adjust the rate OCMC charged to the lowest rate, based on the date, time and end points of the call, applicable to the Other Access Code that the consumer intended to dial, to the extent that OCMC is able to ascertain the access code that the consumer intended to dial. This rate adjustment requirement will apply to any complaint in which a consumer states he/she did not intend to use aCMe's services , does not recognize the OCMC and/or Opticom name, or expresses the intention to have used a different asP, as long as the consumer dialed an access code, for which OCMC is the asP, that differs from one of the Other Access Codes by only one digit. (f)Undertake a consumer education program informing consumers about their rights under Section 226 of the Act and Sections 64.703-708 of the Commission s rules including how to request rate information when using toll-free access codes and how to access the consumer s carrier of choice. This includes attending consumer education conferences around the country on a yearly basis and distributing written information for consumers. (g) In the case of agents controlling toll-free access codes, inform all such agents with whom OCMC has contracted to be the ~SP of the provisions of the Best 12 An "aggregator" is defined as any person that "in the ordinary course of its operations, makes telephones available to the public or to transient users of its premises, for interstate telephone calls using a provider of operator services." 47 U.C. ~ 226(a)(2), 47 C.R. ~ 64.708(b). Federal Communications Commission FCC-03-317 Practices Compliance Program. This includes a written statement that the agent must sign acknowledging that it understands and agrees to the terms of the Best Practices Compliance Program. (h)In the event that an agent controlling toll-free access codes terminates its contract with OCMC and begins to take service for its toll-free access codes from another asp OCMC shall notify the Division Chief Telecommunications Consumers Division, Enforcement Bureau, of such change, including the identification of the new OSP and a list of the toll- free access codes serviced by the new OSP. Nothing in this Best Practices Compliance Program shall alter aCMe's obligation to otherwise comply with the Act and with the Commission s rules and orders. 9. Within 60 days from the Effective Date, OCMC will provide a formal report to the Bureau of its compliance with this Consent Decree, including progress in implementing its Best Practices Compliance Program. OCMC also agrees to send to the Bureau three months thereafter, and once again on the first anniversary of the Effective Date, or within 14 days upon request, a report detailing its compliance efforts ("Compliance Report") with regard to this Consent Decree, including but not limited to, a list of consumer complaints and/or requests to have an OCMC-charged rate adjusted to a non-OCMC rate for calls initiated via the toll-free access codes specified in paragraph 8(e) when OCMC is the asp. The Compliance Report will contain the date of the call, the number allegedly misdialed by the consumer, the amount charged by OCMC, the amount that would have been charged by the asp of the consumer s choice, and the amount refunded (if any) by aCMe. 10. In express reliance on the covenants and representations contained herein, the Commission agrees to terminate the OSP Investigation concerning compliance with Sections 226(b)(1)(A) and (b)(1)(C)(i) of the Act, and Sections 64.703(a)(1), (a)(3)(i) and (a)(4) of the Commission s rules, resolve the NAL and to terminate the LOI Investigation. 11. The Parties agree and acknowledge that this Consent Decree shall constitute a final settlement of: (a) the OSP Investigation; (b) any additional proceeding based on allegations of non-compliance with the asp requirements contained in Sections 226(b)(I)(A) and (b)(1)(C)(i) of the Act and Sections 64.703(a)(1), (a)(3)(i) and (a)(4) of the Commission s rules occurring on or before the Effective Date; (c) the LOI Investigation; and (d) any additional proceeding based on information provided in response to the 2002 LOI or the Supplemental LOI regarding actions or conduct occurring on or before the Effective Date. 12. The Commission agrees that, in the absence of new material evidence, it will not on its own motion, initiate any other enforcement action against OCMC concerning the matters that were the subject of the asp Investigation occurring prior to the Effective Date, or concerning possible past violations of Sections 226(b)(1)(A) and (b)(I)(C)(i) of the Act and Sections 64.703(a)(1), (a)(3)(i) and (a)(4) of the Commission s rules occurring prior to the Effective Date, or seek on its own motion any administrative or other penalties from OCMC based on the asp Investigation. Consistent with the foregoing, nothing in this Consent Decree limits the Commission s authority to consider and adjudicate any complaint that may be filed Federal Communications Commission FCC-03-317 pursuant to Section 208 of the Act, 47 U.c. 9 208, and to take any action in response to such complaint. 13. The Commission agrees that it will not, on its own motion, initiate any new proceeding, formal or informal, or take any action on its own motion against OCMC concerning the matters that were the subject of the LOI Investigation occurring prior to the Effective Date or concerning possible past violations occurring on or before the Effective Date based on information provided in response to the 2002 Lor or the Supplemental LOI, or seek on its own motion any administrative or other penalties from OCMC based on the LOI Investigation. OCMC waives any and all rights it may have to seek administrative or judicial reconsideration review, appeal, or stay, or to otherwise challenge or contest the validity of this Consent Decree and the Order adopting this Consent Decree, provided the Order adopts the Consent Decree without change, addition, or modification. The FCC also agrees that, in the absence of material new evidence related to such matters, it will not institute, on its own motion, any new proceeding, formal or informal, or take any action on its own motion against OCMC with respect to its basic qualifications, including the character qualifications, to be a Commission licensee. 14. OCMC's decision to enter into this Consent Decree is expressly contingent upon the issuance of an Order by the Commission that is consistent with this Consent Decree, and that adopts the Consent Decree without change, addition, or modification. 15. OCMC represents and warrants that it shall not effect any change in its form of doing business or its organizational identity or participate directly or indirectly in any activity to form a separate entity or corporation that engages in acts prohibited in this Consent Decree or for any other purpose which would otherwise circumvent any part of this Consent Decree or the obligations of this Consent Decree. OCMC agrees to notify the Chief, Telecommunications Consumers Division, Enforcement Bureau, Federal Communications Commission, Washington c. 20554, at Jeast thirty (30) days prior to the effective date of any material change in OCMC's legal status or corporate structure that may materially affect its obligations hereunder including but not limited to any merger, incorporation, dissolution, assignment, or any other change that may materially affect OCMC's obligations under this Consent Decree. Nothing in this Consent Decree shall be deemed to be an obligation by OCMC to disclose to the Bureau material inside information " as that term is defined in applicable securities laws and regulations. 16. In the event that this Consent Decree is rendered invalid by any court of competent jurisdiction, it shall become null and void and may not be used in any manner in any legal proceeding. 17. OCMC represents and warrants that neither OCMC nor any of its representatives employees, agents or any other person acting under, by, through, or on behalf of OCMC, directly or indirectly, or through any corporate or other device , shall state, represent, or imply that the FCC, or any other governmental unit or subdivision thereof, approved or authorized any practice act, or conduct of OCMC as a result of this Consent Decree, other than the standards and actions set forth in this Consent Decree. Federal Communications Commission FCC-03-317 18. The Parties also agree that if any provision of the Consent Decree conflicts with any subsequent rule or order adopted by the Commission, where compliance with the provision would result in a violation of the subsequent rule or order, that provision will be superseded by such Commission rule or order. 19. By this Consent Decree, OCMC does not waive or alter its right to assert and seek protection from disclosure of any privileged or otherwise confidential and protected documents and information, or to seek appropriate safeguards of confidentiality for any competitively sensitive or proprietary information. The status of materials prepared for, reviews made and discussions held in the preparation for and implementation of OCMC's compliance efforts under this Consent Decree, which would otherwise be privileged or confidential, are not altered by the execution or implementation of the terms of this Consent Decree and no waiver of such privileges is made by this Consent Decree. 20. If either Party (or United States on behalf of the Commission) brings a judicial action to enforce the terms of the Adopting Order, neither OCMC nor the Commission shall contest the validity of the Consent Decree or the Adopting Order, and OCMC and the Commission will waive any statutory right to a trial de novo with respect to any matter upon which the Adopting Order is based, and shall consent to a judgment incorporating the terms of this Consent Decree. 21. The Parties agree that this Consent Decree does not constitute either an adjudication on the merits or a factual or legal finding or determination regarding any compliance or noncompliance with the requirements of the Act and the Commission s Rules. The Parties agree that this Consent Decree is for settlement purposes only and that by agreeing to this Consent Decree OCMC does not admit any noncompliance or liability for violating Commission rules in connection with any of the matters that are the subject of this Consent Decree. 22. OCMC agrees that any violation of the Consent Decree or the Adopting Order will constitute a separate violation of a Commission order, entitling the Commission to exercise any rights or remedies attendant to the enforcement of a Commission order. 23. OCMC agrees to continue the Best Practices Compliance Program without a specific expiration date. OCMC can petition the Enforcement Bureau no sooner than thirty-six (36) months from the Effective Date regarding the appropriateness of terminating the Best Federal Communications Commission FCC-03-317 Practices Compliance Program. The Parties agree that the reporting requirements described in paragraph 9 of this Consent Decree shall expire thirty-six (36) months from the Effective Date. 24.This Consent Decree may be signed in counterparts. For the Federal Communications Commission For OCMC, Inc. By:By: Marlene H. Dortch Secretary Joseph A. Pence President and CEO OCMC , Inc. Date Date I o BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF SOUTH DAKOTA IN THE MATTER OF THE SUSPENSION OF THE CERTIFICATE OF AUTHORITY OF OCMC, INc. TCO3-067 SETTLEMENT AGREEMENT RECIT ALS Whereas, the Commission staff was appraised of complaints regarding the billing and manner of providing rate information for "0 plus" collect access calls using the Respondent's services , and \Vhereas, the Commission staff did investigate and me ,m Order to Show Cause, and Whereas the Respondent did appear and contest the Order to Show Cause and the matter was set for hearing, and Whereas the Respondent did, on May 10, 2003 alter the system by which it provides operator service so that the Commission staffs objections were resolved Now, Therefore, the parties do come together and agree as follows: Comes now Kelly D. Frazier, Staff Attorney for the South Dakota Public Utilities Commission (Commission), and =:r~epk O.\Jeoce..) ere.side-~ta~g~~t ~) on behalfofOCMC, Inc. d/b/a One Call Communications, Inc., OPTICOM, AdvantTel, LiveTel , SuperTe1, RegionalTel, and 1- 800-MAX-SA VE (Opticom) and enter into the following SETTLEMENT AGREEMENT in the above-docketed matter: 1. OCMC while not admitting liability or wrongdoing, wishes to make this settlement as the resolution of a contested matter, and Staff also wishes to settle this matter, the ultimate resolution of which was in doubt. 2. Respondent hereby agrees to submit a payment in the amount of$316.4J to the Commission which agrees to accept said payment on behalf of all consumers in the State of South Dakota for long distance collect calls originated in and received in South Dakota and connected through Opticom during the period from the grant of the Certificate of Authority to May 10, 2003. 3. Respondent also agrees to , and will pay upon the issuance of an Order by the Commission, the sum of $316.41 to the Commission, which amount the Commission accepts as representing a refund of all tolls charged for services of the nature herein clescribed during the period in question. The listing of the billings is attached hereto as Exhibit A. 4. OCMC also agrees to pay the Commission $1000 dollars, upon the issuance of an Order by the Commission dismissing the matter with prejudice, in respect of time and effort expended by Staff in investigation of the matters leading to the filing of the Motion for Order to Show Cause in the above captioned matter. 5. OCMC, by the signature of its officer below, affirms that the fifteen (15) numbers listed and billed as shown on exhibit A is a full and complete list of all phone numbers so charged during the time frame described above. 6. Staff, acting through Attorney Kelly D. Frazier agrees to recommend to the Commission that the above-entitled action be dismissed. 7. This agreement is subject to Commission approval. Should the Commission fail to approve it, thisagreement shall be of no force or effect. /? :;;~ S ITI ~/,t?~;"- Av'P ?C21 OPTIC OM ~/c;, Kelly D. Fra jeT DATE Staff Atto South Dakota Public Utilities Commission ATTACHMENT #8 BI L L AN I RE A S O N 1 R E A S O N 2 C u s t N a m e Da t e Ch a r g e Cr e d i t l A d j 20 8 2 2 6 1 0 6 2 R A T GU A D A L U P E A M B R I Z 13 - Ma r - 25 . 20 8 2 2 6 1 0 6 2 DA K GU A D A L U P E A M B R I Z Ju l - 25 . 20 8 2 2 6 5 4 2 8 DA K AN N E S T U R B A U M 12 - Ma y - 16 . 20 8 2 3 2 1 3 0 4 DA K JU D I T H E D W A R D S 10 - Ju l - 18 . 20 8 2 3 2 3 2 9 8 R A T DA V I D B U L L 29 - Ju l - 32 . 20 8 2 3 2 5 1 4 7 DA K TA M M Y R E T Z O L S F 30 - De c - 18 . 20 8 2 3 3 1 1 2 7 R A T TR U D Y F O R G E O N 24 - Ap r - 53 . 18 . 20 8 2 3 3 1 5 3 8 R A T BI L L D A T E 1 0 0 7 0 2 / K I M B E L M A N 16 - 0c t - 64 . 51 . 20 8 2 3 3 3 2 6 5 DA K DO Y L E D I L L E 18 - 0c t - 14 . 20 8 2 3 4 1 8 7 9 R A T JI L L H E N D E R S O N 20 - No v - 14 . 20 8 2 3 7 1 4 1 1 RA T 15 - Ma y - 10 . 4 3 20 8 2 3 7 2 0 9 1 R A T KI M N E W M A N 14 - Fe b - 15 5 . 54 . 20 8 2 3 7 5 3 9 8 R A T JO H N B U C H A N A N / BE T T Y 24 - Ma r - 19 . 20 8 2 3 7 7 0 6 4 R A T SA M J O D Y PU R K E T T 12 - Ma y - 17 . 20 8 2 3 7 7 5 6 6 DA K RU T H I E S L A N E Ap r - 40 . 20 8 2 3 7 8 5 8 2 DA K GA R Y V . E V A N S 25 - Ap r - 20 . 20 8 2 3 7 8 9 0 7 DA K RO N A L D H O R N E R Ma r - 28 . 20 8 2 3 7 9 0 9 4 DA K ST E V E N H A D L E Y 11 - Ma r - 18 . 20 8 2 3 7 9 3 5 4 R A T GO R D O N A L B R E C H T 7 - Oc t - 13 . 20 8 2 3 8 1 3 0 3 R A T LL O Y D W H I T M I R E 11 - Ju l - 98 . 4 0 34 . 4 3 20 8 2 3 8 1 3 7 1 DA K AN G E L A L M O R G A N Fe b - 23 . 23 . 20 8 2 3 8 2 6 8 1 R A T AN N M V e D A 12 - Ma r - 17 . 20 8 2 3 8 6 3 1 2 R A T KE L L Y l A N C E 12 - No v - 15 . 20 8 2 4 5 1 5 5 2 R A T DA K RE l E N A H A N L E Y 24 - 0c t - 73 . 4 6 20 8 2 4 5 4 6 8 5 CN C Wi l L I A M Y A H N K E Y 22 - Ma y - 16 . 16 . 20 8 2 5 4 3 1 6 7 R A T MA R I C E S K I N N E Y 20 - Ja n - 22 . 20 8 2 5 4 3 9 6 8 R A T MI K E P E A C E Ju l - 68 . 23 . 20 8 2 5 4 9 0 9 0 R A T TH E R E S A C A M A C H O Ju n - 16 . 20 8 2 5 5 1 6 9 9 R A T KE N D L E & S H E R L G I L B E R T Fe b - 91 . 36 . 4 4 20 8 2 5 5 2 1 3 3 DA K MY L E S G A R S I D E 16 - Ma y - 16 . 16 . 20 8 2 5 5 4 1 9 4 R A T 24 - Ju n - 18 9 . 20 8 2 6 3 0 5 5 0 DA K RO X A N N H A R P E R 12 - Ju n - 31 . 20 8 2 6 3 1 4 0 3 DA K TA M M I N Y E L L A R D Fe b - 15 . 15 . 20 8 2 6 3 2 8 4 5 R A T RO N R I E K De c - 18 . 20 8 2 6 3 4 3 6 6 OA K DO N N A F I E L D S Fe b - 62 . 20 8 2 6 3 5 6 3 0 OA K SQ U E A K Y ' S M I N I S T O R A G E 30 - Ju n - 18 . 20 8 2 6 3 8 7 7 4 OA K LE D O N S A C K S T E D E R 24 - Ju n - 36 . 20 8 2 6 5 4 4 1 0 R A T KA R E N S P A D E 15 - 0c t - 45 . 20 8 2 6 6 1 2 6 4 R A T CL A R K F O R K Ja n - 43 . 17 . 20 8 2 6 6 1 4 5 0 R A T AN N O R C H A R L E S H A R R I S - ( S U S A N H Ma r - 17 . 20 8 2 6 6 1 4 9 2 R A T DA V I D B E A C H A N D D O R E E N S H A B A B Y 20 - De c - 16 . 8. 4 0 20 8 2 6 7 2 1 8 8 R A T JA N E T T U C K E R 0c t - 14 . 20 8 2 6 7 2 2 1 0 OA K DW A Y N E E M O N D 13 - Ja n - 48 . 20 8 2 6 7 3 9 2 3 R A T KE I T H O R T H 17 - Ju n - 37 . 20 8 2 6 7 5 6 3 8 OA K MI K E W O O D W A R D 12 - Ju n - 16 . 16 . 20 8 2 6 7 5 6 9 1 OA K GA L E N E N S Z Ma r - 17 . 20 8 2 6 7 7 0 1 4 R A T LA R S O N , M I C H A E L 14 - Ju l - 16 . 20 8 2 6 7 8 2 8 5 R A T WI L L I A M R I C H T E R De c - 14 . 20 8 2 7 6 7 7 4 1 R A T BI L L F E Y 17 - Ju n - 19 . 20 8 2 7 8 3 1 3 8 R A T DA N V A N D E R P O O L Ju n - 19 . 20 8 2 7 8 3 1 6 2 R A T RO S E A N N E B L A C K 30 - Ju n - 17 . 20 8 2 7 8 3 9 0 3 R A T OA K JO D I C O L L I N S W O R T H Ma y - 16 . 20 8 2 7 8 5 2 8 0 R A T DE B B I E A N D E R S O N Ja n - 17 . 20 8 2 8 5 0 3 7 3 OA K SC O T T C O Y 11 - 0c t - 23 8 . 82 . 20 8 2 8 5 1 1 9 5 OA K RO B E R T L U E D K E 23 - Ja n - 19 . 20 8 2 8 5 1 5 0 3 R A T PE G G Y T E A R E 7 - Ja n - 31 . 4 0 20 8 2 8 5 1 9 8 1 R A T VE R L A W I L S O N 11 - Fe b - 78 . 27 . 20 8 2 8 6 0 9 9 8 OA K DO N A L C C O F F E Y & D E E D E E B O W R I N 24 - Fe b - 18 . 18 . 20 8 2 8 6 0 9 9 8 OA K DO N A L D C . C O F F E Y 25 - Ma r - 36 . 36 . 20 8 2 8 6 7 1 7 0 R A T PE T E C I N T O R I N O No v - 41 . 20 8 2 8 6 7 1 9 5 OA K BR A D T H O R N T O N Ma r - 15 . 20 8 2 8 6 7 3 5 3 R A T BR E N D A B O Y A C K 23 - Ma y - 15 . 20 8 2 8 6 9 1 7 5 R A T ME G A N & B R I A N L l N Z De c - 17 . 20 8 2 8 6 9 9 3 6 R A T BR I A N A X E L S E N 25 - Ju n - 41 . 16 . 20 8 2 8 8 0 5 0 9 R A T GA R R E T T L O W E 18 - Fe b - 15 8 . 20 8 2 8 8 1 0 2 9 R A T OA K JA S O N B O Y L A N 17 - Ju l - 15 . 15 . 20 8 2 8 8 2 0 4 4 R A T JE N N I F E R P A R K E R 17 - Oc t - 64 . 37 . 20 8 3 2 1 1 3 1 9 OA K MA R C O H O R S E W O O D 28 - Ju l - 40 . 4 5 20 8 3 2 2 2 6 5 3 OA K BA R B A R A W R I G H T 17 - Ju n - 17 . 20 8 3 2 2 4 2 4 8 R A T CA N F I E L D , J E A N 16 - Ju l - 17 . 20 8 3 2 2 5 4 4 3 R A T JA M E S B R O W N / M R S B R O W N 18 - No v - 39 . 54 . 20 8 3 2 2 7 8 1 7 R A T RO Y SH I R L E Y M I L L E R 19 - Ju n - 45 . 45 . 20 8 3 2 2 8 1 2 5 R A T OA K PH I L L F R A N Z 20 - Ma y - 17 . 20 8 3 2 2 8 7 5 0 R A T BO B B O W L I N Ju n - 17 . 20 8 3 2 2 8 8 2 6 OA K AN I T A W A R E 18 - Ju n - 16 . 20 8 3 2 3 0 4 9 7 OA K RE B E C C A W E S T O N 19 - Fe b - 20 . 20 8 3 2 3 1 2 4 4 OA K LO U I S M O N T A N O 27 - Ju n - 18 . 20 8 3 2 3 1 7 4 0 R A T ED W A R D A E M M E L 22 - 0c t - 18 . 11 . 20 8 3 2 3 8 2 4 9 R A T VI C T O R I A T R O Y C L A Y T O N 21 - Ap r - 18 . 20 8 3 2 3 8 3 8 4 R A T PA U L M D I N W I D D I E 21 - Ja n - 13 . 20 8 3 2 4 3 1 2 5 R A T JO H N H A R D I N G 17 - De c - 16 . 20 8 3 2 4 4 1 9 4 R A T OA K JE N N I F E R L O U T O N No v - 53 . 4 5 20 8 3 2 4 4 4 9 8 R A T WA L T E R M A C L A M O R E 25 - 0c t - 37 . 20 . 20 8 3 2 4 7 4 5 6 R A T BR I A N C A P P S 13 - Ja n - 15 . 20 8 3 2 4 7 4 5 6 R A T BR I A N C A P P S 28 - Ju l - 18 . 10 . 20 8 3 2 4 9 2 8 6 OA K DA N N Y S T E P H E N S 11 - Ju n - 26 . 20 8 3 2 5 8 8 2 0 R A T RO B E R T O A N D H E L E N S A N C H E Z 30 - Ja n - 18 . 20 8 3 2 6 4 0 1 8 R A T KE N W I E D M E I E R 12 - De c - 19 . 20 8 3 2 6 4 2 4 0 R A T RU T H M A S S I E 0c t - 18 . 20 8 3 2 6 4 2 9 3 R A T RI D L U S T E I N No v - 17 . 20 8 3 2 6 4 6 2 7 R A T MA T T S T E P H E N S Au g - 19 . 20 8 3 2 8 2 4 0 8 R A T LA Y N E F . A R N O L D S O N 31 - De c - 36 . 12 . 20 8 3 3 1 5 0 9 8 R A T TA N Y A L E A V I T T 18 - 0c t - 48 . 20 . 20 8 3 3 6 0 2 9 2 OA K ST A N P H I P P S 12 - Ma y - 16 . 16 . 20 8 3 3 6 1 8 0 1 R A T NI C K J A G E L S K I 27 - Ma y - 15 . 20 8 3 3 6 2 7 5 0 R A T JE R R Y B E T O 23 - Ja n - 15 . 20 8 3 3 6 3 9 8 1 OA K HA R R I S M I T H O U G 22 - No v - 28 . 28 . 20 8 3 3 6 5 5 8 6 OA K GE R R Y E . R O G A L S K Y 20 - Fe b - 17 . 20 8 3 3 6 6 7 9 6 R A T BA K E R , C A R L & K A T H Y Ja n - 44 . 44 . 20 8 3 3 6 6 9 3 0 R A T RI C H A R D C L A R K 0c t - 13 . 20 8 3 3 7 3 0 5 4 OA K WI L L A I M S T R I C K L A N D 27 - Ju n - 16 . 20 8 3 3 7 4 0 1 6 R A T JO E E H U L S E 30 - Ja n - 16 . 20 8 3 3 7 4 2 2 0 R A T ED W A R D D A V I D S O N 28 - 0c t - 17 . 10 . 20 8 3 3 7 4 2 9 1 OA K FR E D D E M S H A R 28 - 0c t - 17 . 20 8 3 3 7 5 0 6 0 R A T RO B E R T A M A R M O N 0c t - 34 . 20 . 20 8 3 3 7 5 0 6 7 R A T RE N E G A R C I A 26 - Ma r - 18 . 20 8 3 3 7 5 0 6 9 R A T ME L V A L A N D O N 17 - Oc t - 17 . 20 8 3 3 7 5 4 5 3 R A T PA M E L A G R I G S B Y 28 - 0c t - 93 . 4 0 54 . 20 8 3 3 7 5 4 5 3 R A T PA M E L A G R I G S B Y De c - 15 1 . 75 . 4 2 20 8 3 3 7 5 4 9 2 OA K ST E V E N B A N K S J R 28 - 0c t - 17 . 20 8 3 3 7 5 6 0 2 R A T DO R A H A Y E S 31 - 0c t - 30 . 20 8 3 3 8 6 5 4 8 R A T DO W N E D W A R D S 30 - Ju l - 18 . 20 8 3 3 8 8 8 7 7 R A T OA K TO M A R A B A R D A 19 - Ma r - 15 . 20 8 3 3 8 8 9 9 5 R A T MA R G A R E T L A R K I N G 16 - De c - 15 . 15 . 20 8 3 4 2 3 0 5 1 R A T WI L L I A M H . K O H L W E Y 27 - De c - 18 . 20 8 3 4 2 5 3 6 2 R A T RI C K R U M S E Y 24 - Ma r - 41 . 14 . 4 1 20 8 3 4 2 6 2 4 5 R A T TR A C Y L E N K E N N E T T Ap r - 16 . 20 8 3 4 2 6 7 5 0 R A T JI M H A T H A W A Y 30 - Ju l - 18 . 18 . 20 8 3 4 2 6 7 5 7 R A T AL L I C E C U U M B S 25 - Ju l - 20 . 20 8 3 4 2 8 5 5 7 R A T OA K AL V A B U S H 25 - 0c t - 34 . 4 4 20 . 20 8 3 4 2 8 7 7 1 R A T RO B Y H U M P H E R Y S 26 - De c - 19 . 20 8 3 4 3 2 7 8 2 R A T DO E J O H N 26 - Se p - 19 . 10 . 20 8 3 4 3 7 8 6 2 R A T MA X I N E H A L L De c - 21 . 7. 4 3 20 8 3 4 3 8 2 1 4 . OA K DA V I D H H O L S I N G E R Ma y - 13 . 13 . 20 8 3 4 4 3 8 5 9 OA K CO N N I E Z E L T M A N Ju l - 90 . 20 8 3 4 4 4 9 0 8 R A T MA R K T O R F 7 - Oc t - 25 . 20 8 3 4 4 5 0 1 2 OA K JA M E S H O L L I N G S W O R T H 28 - Ja n - 18 . 20 8 3 4 5 0 1 4 6 R A T DO U G L E S Z A M Z O 27 - Ju n - 17 . 20 8 3 4 5 0 8 2 6 OA K MA R K S H A B E R Ju n - 17 . 20 8 3 4 5 1 9 3 4 OA K NO R M N E L S O N ! M R S N E L S O N 10 - Ju n - 18 . 18 . 20 8 3 4 5 2 3 9 9 R A T JO H N D U N D E R S E N 14 - Ja n - 13 . 20 8 3 4 5 5 9 9 4 OA K RO G E R K E N N E D Y 24 - Ju l - 13 . 20 8 3 4 5 6 2 0 7 R A T FR E D U D A L L Ap r - 16 . 20 8 3 4 5 6 7 2 1 R A T BE N K O P E N H E F E R 10 - Ma r - 16 . 20 8 3 4 5 9 4 1 2 OA K RO B E R T B A T E S Ju l - 28 . 28 . 20 8 3 5 5 1 2 4 5 R A T JE S S E G O L D E N Ju l - 32 . 16 . 20 8 3 5 6 4 7 3 5 R A T BE V E R L Y A N D E R S O N 10 - Fe b - 17 . 20 8 3 5 6 5 3 3 4 R A T FA Y B I N G H A M 12 - Ju n - 16 . 20 8 3 5 6 6 5 9 6 R A T DE N N I S H O P E 11 - No v - 44 . 10 . 20 8 3 5 6 9 5 0 7 DA K MA R Y J E N N I N G S 18 - 0c t - 30 . 20 8 3 5 9 1 6 2 5 R A T FA M I L Y R E N U I C E R E N E W A L 30 - De c - 13 6 . 6. 2 0 20 8 3 6 2 0 5 9 7 R A T JO S E P H P E E L 12 - Ju n - 15 . 20 8 3 6 2 1 8 8 8 R A T TR E A S U R E V A L L E Y F I R E P R O T E C T I O 28 - 0c t - 11 6 . 20 8 3 6 2 3 7 5 6 R A T HA R R Y V O T H 31 - 0c t - 16 . 20 8 3 6 2 4 9 4 1 R A T JO A N N B E L Z E S K I 31 - Ma r - 22 . 20 8 3 6 2 5 0 3 6 DA K JO E L Y O R K 27 - F e b - 15 . 15 . 20 8 3 6 2 5 9 0 1 R A T M D E E & C A R O L E V A N S No v - 23 . 13 . 20 8 3 6 2 6 3 1 2 R A T DA K TH O M A S R B Y R N E 27 - No v - 15 . 15 . 20 8 3 6 2 8 0 6 7 R A T KE N T L A N G S T O N De c - 18 . 6. 4 2 20 8 3 6 2 9 1 4 2 DA K AL B E R T S A V A R I A 27 - Fe b - 16 . 20 8 3 6 5 2 8 7 6 DA K LO R E N K E E N E 18 - 0c t - 17 . 20 8 3 6 5 2 9 2 3 R A T DO N A L D E K O R E L L 15 - Ap r - 17 . 20 8 3 6 5 4 1 4 8 R A T SH I R L E E & B R I A N M . B R I S C O E 18 - 0c t - 47 . 28 . 20 8 3 6 5 4 7 1 1 R A T E C H E R M A N 18 - 0c t - 36 . 20 . 20 8 3 6 5 4 9 8 1 R A T DA K RO G E R A N D D I A N E N E B K E R 17 - Ju n - 17 . 20 8 3 6 5 5 2 6 3 R A T JA C K L C H R I S T I S O N 29 - 0c t - 19 . 20 8 3 6 5 6 8 0 5 R A T MI C H A E L B E A S L E Y 0c t - 45 . 20 8 3 6 5 7 7 5 8 DA K RO N S H I P M A N 28 - Ap r - 18 . 20 8 3 6 6 2 0 4 2 R A T CA R O L Y N A N D P A U L B U R T O N Ma y - 19 . 20 8 3 6 6 2 5 7 2 R A T DA K JA M E S M A R S I N G Fe b - 16 . 20 8 3 6 6 7 5 7 2 R A T RI C H A R D B R O W N 19 - Fe b - 19 . 20 8 3 6 7 1 1 4 8 R A T BE T T Y F W R I G H T 19 - Ju n - 25 . 20 8 3 6 7 1 1 5 5 R A T BE V E R L Y C A L K I N S 17 - Ju l - 15 . 20 8 3 6 8 0 2 4 2 R A T CA S T L E S H O P CO N S R T U C T I O N 29 - Ap r - 73 . 33 . 4 0 20 8 3 7 5 0 0 7 5 R A T LU A N N M A U P I N Ma r - 46 . 18 . 20 8 3 7 5 1 1 7 7 R A T BI L L D A T E / 1 0 0 7 0 2 / R S H O U T 22 - 0c t - 39 . 20 8 3 7 5 2 3 3 1 DA K NE P H I B L A C K M O N No v - 30 . 20 8 3 7 5 3 0 3 1 R A T RO S E N E S C I 17 - F e b - 20 . 20 8 3 7 5 3 3 1 4 R A T DA N S T E E L E 14 - No v - 21 . 15 . 20 8 3 7 5 3 3 6 6 R A T DA K DR E V E R E T T J O N E S J R 17 - De c - 17 . 17 . 20 8 3 7 5 5 0 3 3 R A T HA R O L D D O R E 15 - Ma y - 20 . 20 8 3 7 5 5 2 7 2 R A T HI R O N S 20 - Au g - 34 . 18 . 20 8 3 7 5 5 7 0 6 R A T GL E N K E T C H U M 17 - De c - 26 . 10 . 4 4 20 8 3 7 5 5 8 8 7 R A T RO N B L A C K W E L L 19 - No v - 14 . 20 8 3 7 5 6 1 8 7 R A T KU R T V O N T A G E N 21 - 0c t - 31 . 20 8 3 7 5 9 0 2 6 R A T GA Y L A P O N T I U S 14 - No v - 17 . 20 8 3 7 6 2 0 5 2 R A T KA R E N W E N D E L L 15 - Ap r - 15 2 . 54 . 20 8 3 7 6 3 2 6 8 DA K CA R P E T T I M E I N C 21 - F e b - 18 . 20 8 3 7 6 3 5 5 9 R A T SI G N S N O W 17 - Ju l - 15 . 20 8 3 7 6 3 9 5 9 R A T TE R E S A K R O N E C K E 28 - Ju l - 18 . 20 8 3 7 6 4 2 3 9 DA K CH E R Y L T H O R P E 16 - Ja n - 17 . 20 8 3 7 6 4 9 2 7 R A T WE S T & D A W N C O E 0c t - 78 . 20 8 3 7 6 4 9 2 8 R A T TE R R Y B A L D W I N 12 - Ju n - 17 . . 2 0 8 3 7 6 6 0 5 6 DA K MI K E M A Y N A R D 17 - Ju l - 19 . 20 8 3 7 7 1 5 4 4 R A T LO U I S H E N R Y 14 - Ma r - 15 . 20 8 3 7 7 2 2 8 7 CN C MA R Y W A R D 21 - Fe b - 14 . 14 . 20 8 3 7 7 2 4 3 4 R A T TV B R Y A N 17 - Oc t - 36 . 20 . 20 8 3 7 7 4 0 2 7 R A T DA K CH R I S O R J O E B E R G E Y 17 - Ju n - 15 . 15 . 20 8 3 7 8 0 6 3 5 DA K EL I Z A B E T H T A Y L O R Ju l - 16 . 20 8 3 7 8 4 3 4 6 R A T DA K EM I L Y M A N N I N G Ap r - 31 0 . 33 3 . 4 1 20 8 3 7 8 8 0 2 4 R A T PA T R I C K J 0 L O U G H LE N Ap r - 19 . 20 8 3 7 8 9 2 0 8 R A T RE E D B A N K H E A D Ju l - 57 . 23 . 20 8 3 7 8 9 2 3 3 DA K JO A N H U R S T De c - 17 0 . 20 8 3 8 2 5 5 9 5 R A T KA T H R Y N P I P T O N 13 - Fe b - 42 . 20 8 3 8 3 9 1 3 9 DA K D H A N M A R I L Y N F I N L E Y 19 - No v - 16 . 20 8 3 8 3 9 1 9 4 DA K MA R Y C H R I S T A N S O N Ju l - 15 . 15 . 20 8 3 8 3 9 5 6 0 R A T AN J Y L A J W I L L A I M S 13 - Ja n - 18 . 20 8 3 8 4 1 5 5 1 R A T LO U M E Y E R S 11 - Ju l - 18 . 20 8 3 8 4 8 5 0 4 R A T DA K KA R E N B A T E S 12 - De c - 15 . 15 . 20 8 3 8 4 9 0 9 7 DA K JI M B Y O U N G 22 - Ma y - 18 . 20 8 3 8 7 1 7 1 0 DA K AR B E L L E A L I S O N 17 - F e b - 20 . 20 8 3 8 8 1 6 6 8 R A T JA K I J O H N S T O N 20 - Ma r - 16 . 20 8 3 8 8 3 9 5 9 R A T DO U G A N D K I M C O O P E R 18 - No v - 17 . 20 8 3 9 2 4 3 2 9 R A T VI L L A G E M A R K E T 23 - Ap r - 17 . 20 8 3 9 5 0 2 6 9 DA K TA M M Y C O X 30 - Ju l - 22 . 20 8 3 9 7 4 3 5 9 R A T KE V I N J O H N S Fe b - 19 . 20 8 3 9 7 5 2 3 4 DA K TH O M A S B A S C O M 25 - No v - 23 . 20 8 3 9 7 5 3 1 5 R A T TO D D L O W D E R No v - 30 . 15 . 20 8 3 9 8 8 0 9 3 R A T CA S S A N D R A S A N T E N F 11 - 0c t - 22 4 . 30 1 . 20 8 4 2 3 4 4 2 8 R A T LA R R Y L A W S O N 17 - Ap r - 38 . 13 . 20 8 4 2 3 5 0 2 1 R A T JO E 0 D O N N E L L 15 - No v - 14 . 20 8 4 2 3 6 3 6 4 R A T DO N N A F A I L B O R G E 13 - De c - 23 . 20 8 4 2 3 6 4 7 8 R A T TY N A C U M M I N S 16 - 0c t - 33 . 18 . 20 8 4 2 4 1 0 8 4 OA K BI L L D A T E / 1 0 0 7 0 2 / M I C H E L L P I E R C 18 - 0c t - 11 . 20 8 4 2 4 8 9 8 3 R A T JA I R U S D U N C A N 30 - Ma y - 18 . 20 8 4 2 6 0 4 5 1 R A T OA K ER I C H A R T V I G S E N 18 - Ma r - 23 . 20 8 4 2 6 8 5 6 6 OA K VA L E R I E A N D J A S O N K E E B L E Ap r - 36 . 20 8 4 2 9 1 5 0 0 R A T DE B B I E A C L A R K 1 O - Ma r - 20 . 20 8 4 3 2 5 5 8 7 OA K SH E R Y L D U T T 20 - Fe b - 62 . 20 8 4 3 3 0 8 5 7 R A T OS C A R N Y E 11 - 0c t - 36 . 20 8 4 3 5 4 5 1 3 R A T BR U C E B O W E R 19 - De c - 17 . 20 8 4 3 6 3 0 9 4 R A T AR T H U R K A U H M A N Ja n - 17 . 20 8 4 3 6 3 5 8 7 OA K L E W R I G H T De c - 36 . 20 8 4 3 6 6 5 5 6 R A T BR U C E B U R T E N S H A W 0c t - 49 . 29 . 20 8 4 3 6 6 6 9 4 R A T DA V I D N O R B Y 11 - De c - 26 . 32 . 20 8 4 3 6 9 3 2 9 R A T RO B E R T O R S U S A N R U S S M A N N 16 - Ja n - 35 . 24 . 20 8 4 3 6 9 4 7 3 R A T CA L V I N A N D E V A K N O P P 29 - Ma y - 18 . 20 8 4 3 7 1 3 3 2 R A T W Y M C C U L L A 16 - 0c t - 19 . 10 . 20 8 4 3 7 4 1 9 6 R A T WI L L I A M A N D S H I R L E Y S T E P H E N S O N 18 - Ju l - 16 . 20 8 4 4 2 1 9 1 7 R A T JU A N M D E H O Y O S De c - 16 . 20 8 4 4 2 1 9 6 6 R A T VI R G I N I A 0 L A N I E R 28 - 0c t - 17 . 20 8 4 4 2 5 1 8 0 OA K EM M A R E I N A No v - 30 . 14 . 20 8 4 4 2 9 0 2 6 OA K WI L L I A M & L I S A H A R R I S O N 27 - Fe b - 27 . 20 8 4 4 2 9 3 9 3 OA K LO U I S E J O H N S O N De c - 16 . 20 8 4 4 3 2 6 5 3 R A T JE R R Y & L A U R I E B A R N E S 25 - No v - 18 . 20 8 4 4 8 2 2 7 1 OA K WA L L A C E S . M I T C H E L L 27 - Ma y - 34 . 20 8 4 4 8 2 3 3 0 R A T CI N D Y A N D K E V I N M I T C H E L L 12 - No v - 16 . 20 8 4 5 3 1 6 7 7 OA K LI S A V A U G H N 21 - 0c t - 13 . 20 8 4 5 3 8 0 2 8 R A T OA K ST E V E N D I C R I S T O 14 - Ap r - 16 . 20 8 4 5 3 9 0 6 2 R A T SH E L L E Y N A L L E Y - 14 - Fe b - 48 . 24 . 20 8 4 5 4 1 3 0 3 OA K ST E V E N C J E R O M E 7 - Ju l - 3. 4 5 3. 4 5 20 8 4 5 4 2 2 6 9 OA K MI K E B O W L I N Ma y - 19 . 20 8 4 5 4 2 8 1 1 OA K CI N D Y H A Y N E S Ap r - 32 . 32 . 20 8 4 5 4 3 1 6 4 R A T AL I C E K Y E L M 0c t - 13 . 20 8 4 5 4 8 4 4 2 R A T NA D I N E K E C K 16 - De c - 52 . 19 . 20 8 4 5 5 0 5 6 5 R A T TU N Y K E A G L E 26 - Ju n - 18 5 . 20 8 4 5 5 1 8 2 3 R A T GA R Y R O Y E R 21 - 0c t - 36 . 36 . 20 8 4 5 5 2 5 8 8 R A T G B R E N T H A R R I S O N A N D S E A N H A R R 25 - No v - 43 . 15 . 20 8 4 5 5 3 2 4 2 OA K SC O T T A N D M I C H E L L E H E C K No v - 28 . 20 8 4 5 5 3 4 3 9 R A T KE L I K L A U S 24 - Ju n - 16 . 20 8 4 5 5 3 4 9 7 OA K FA Y H E N Z E L E R 27 - No v - 41 . 41 . 20 8 4 5 5 8 4 2 2 R A T FR A N C I S C O A V I L A 23 - Ju l - 16 . 20 8 4 5 6 2 4 0 0 R A T DA V I D G U T I N 10 - De c - 37 . 38 . 20 8 4 5 6 2 9 7 7 R A T BI L L D A T E 1 0 - 01 - 20 0 2 D A N & P A T 0c t - 13 . 14 . 20 8 4 5 7 8 6 2 9 OA K RE B E C C A T H O M P S O N Ma r - 17 . 17 . 20 8 4 5 9 1 0 4 6 R A T P A M C C O N N E L 7 - Oc t - 20 . 12 . 4 5 20 8 4 5 9 1 9 9 7 R A T MR . H A R V E Y L . HU D G E N S 25 - Ju n - 43 . 32 . 20 8 4 5 9 3 9 4 5 OA K SA N D Y K N O R R S 14 - Ja n - 22 . 20 8 4 5 9 4 3 0 0 R A T VE R N O N C O R N E L I S O N Ja n - 19 . 20 8 4 5 9 7 2 7 3 R A T ED I S O N G C H I L D S 13 - Ju n - 16 . 20 8 4 5 9 8 9 7 8 OA K CL A I R I M B L E R 28 - 0c t - 19 . 20 8 4 5 9 9 1 9 6 R A T SA R A H F R E E M O N De c - 54 . 20 8 4 5 9 9 3 1 4 R A T SA N D R A D A N K E R 7 - Ja n - 16 . 20 8 4 6 1 0 1 0 9 R A T BR I A N P R E E C E 21 - No v - 15 . 20 8 4 6 1 0 2 6 7 R A T CE L I A E S P I N O S A 16 - De c - 24 . 21 . 20 8 4 6 1 1 3 6 3 R A T KE N N T H M C A N T U R B U R Y 30 - Se p - 17 . 20 8 4 6 1 1 6 7 4 R A T TR I S H ' S T R E A S U R E S ( T E R R Y C R A I N 20 - Ju n - 12 . 20 8 4 6 1 2 7 2 9 OA K NA N C Y A L B I N 21 - Ma r - 17 . 20 8 4 6 1 4 5 5 2 R A T VA L E R I A D I C K E R S O N 30 - De c - 32 . 20 8 4 6 1 5 6 2 5 R A T WA Y N E T O L M A N 17 - Ma r - 19 . 20 8 4 6 1 7 8 3 4 R A T OA K HE A T H E R B A I L 16 - Ap r - 23 . 9. 4 0 20 8 4 6 1 8 1 7 6 R A T GA R Y M O S S 20 - Ja n - 20 . 20 8 4 6 1 9 6 3 1 OA K JE N N I F E R B A C K E R 15 - No v - 15 . 15 . 20 8 4 6 2 3 5 8 4 R A T AN D R E A T U R N E R 13 - De c - 15 . 20 8 4 6 2 4 0 9 8 R A T CH E R Y L A N D T E D H I L L 23 - Ju l - 19 . 20 8 4 6 3 0 0 7 5 R A T TR O I Y B R O W N 23 - Ma y - 72 . 20 8 4 6 3 0 1 6 7 OA K JA M E S H O L T Ma y - 16 . 20 8 4 6 3 4 5 5 5 OA K TA M M Y S H O E M A K E R 12 - No v - 51 . 51 . 20 8 4 6 3 4 6 3 2 R A T ED W A R D K R A F T 23 - Ma y - 19 . 20 8 4 6 3 4 7 1 7 R A T KA T H Y M U R P H Y 24 - 0c t - 21 . 12 . 20 8 4 6 3 9 9 6 1 DA K RI C H A R D P O O R E 28 - Fe b - 22 . 20 8 4 6 5 0 1 6 0 R A T DA N S M I T H 29 - 0c t - 37 . 20 . 20 8 4 6 5 5 0 1 1 R A T VA L L E Y C R I S I S C E N T E R 19 - Ju n - 63 . 20 8 4 6 5 5 8 9 2 DA K MA R K M I T C H E L L D B A 22 - 0c t - 14 . 10 . 20 8 4 6 5 6 6 9 6 R A T EM I L Y B O W D E N 30 - Se p - 11 . 20 8 4 6 5 7 1 0 4 R A T FA X O N H E R N A N D E Z 30 - 0c t - 23 . 13 . 20 8 4 6 5 7 2 6 2 R A T VE R N A S I G M A N 19 - Ma y - 16 . 20 8 4 6 5 9 9 8 5 R A T VA L E R I E H A M I L T O N 18 - Ap r - 17 . 20 8 4 6 6 2 9 5 1 R A T KY L E B M C K I N N E Y Ju l - 17 . 20 8 4 6 6 3 0 1 9 R A T DA K CA R L A W O L C O T T 27 - Ju n - 39 . 20 8 4 6 6 5 3 6 6 R A T JO H N W Y D I C K 13 - No v - 11 . 20 8 4 6 6 6 2 1 8 DA K JI M R O B B I N S 11 - Ma r - 23 . 20 8 4 6 6 6 5 9 7 DA K RO N T H O M P S O N 17 - De c - 19 . 19 . 20 8 4 6 6 7 6 0 9 R A T DA K RI C H A R D S C O T T De c - 15 . 20 8 4 6 6 8 3 5 2 DA K HE A L T H I N S U R A N C E A S S O C I A T E S G Ju l - 13 . 20 8 4 6 6 9 1 0 0 DA K RU T H P R I M 20 - Fe b - 25 . 20 8 4 6 6 9 6 8 0 R A T DA K GL O R I A S H A N K Ja n - 17 . 20 8 4 6 7 0 9 0 5 R A T CR I S E L D A R U T L E D G E 17 - Ju l - 19 . 20 8 4 6 7 1 4 3 0 DA K LY N N K . W A R D 0c t - 13 . 20 8 4 6 7 1 5 9 2 DA K ED W A R D E G A N S 1 O - Ma r - 18 . 18 . 20 8 4 6 7 2 7 3 6 R A T DA K AL F A O M E G A P A I N T I N G 1 O - F e b - 17 . 20 8 4 6 7 2 8 4 5 DA K BI L L D A T E 1 0 0 1 0 2 / C L A Y R E A G E R 14 - 0c t - 20 8 4 6 7 4 3 3 1 R A T HA I R 2 12 - No v - 21 . 20 8 4 6 7 5 3 0 1 R A T JO E M A S S O N 25 - Ma r - 28 . 11 . 4 8 20 8 4 6 7 5 3 0 1 R A T JO H N S M I T H 26 - Ma r - 28 . 11 . 4 8 20 8 4 6 7 5 3 5 5 DA K WI L L I A M D E A K I N S Ma y - 18 . 20 8 4 6 7 7 0 0 9 R A T AN T O N & T H E R E S A M E R L E 26 - No v - 30 . 20 8 4 6 7 7 3 5 4 R A T MA R G I E N A V A No v - 16 . 20 8 4 6 7 9 1 8 8 R A T JU D Y A B R U M M E T T 23 - Ju n - 16 . 20 8 4 6 7 9 3 2 4 R A T CL I N T O N N E I D E R 10 - De c - 18 . 20 8 4 6 7 9 3 2 8 CN C CH A R L E S L U C K Y 31 - De c - 19 . 19 . 20 8 4 6 8 4 9 9 4 R A T ST A R R L E N E H E N S L E Y 13 - Ja n - 42 . 14 . 20 8 4 7 6 3 1 7 9 R A T TE R R Y S H O E M A K E Ma y - 16 . 16 . 20 8 4 7 6 5 1 5 4 R A T KA T H L Y N R I N H E A R T 21 - Ma y - 17 . 20 8 4 7 8 0 1 4 0 OA K MA R Y S T A N D R I G D E 31 - De c - 15 . 20 8 4 7 8 1 8 6 3 R A T RU T H S T E V E N S T R O Y S T E V E N S 22 - Ju l - 19 . 20 8 4 7 8 2 1 2 9 OA K VE E V A W H I T W O R T H 28 - 0c t - 14 . 20 8 4 7 8 4 3 9 9 R A T SH E L I A M C Q U E 30 - Ju n - 18 . 20 8 4 8 2 7 3 8 3 R A T WI L L I A M C E G N A R De c - 26 . 20 8 4 9 5 2 2 0 6 R A T JA C O B H E I D A 25 - Fe b - 19 . 4 0 20 8 4 9 5 2 6 7 7 R A T SA N D R A S T I M P S O N 0c t - 27 3 . 4 1 53 . 20 8 5 2 2 0 3 7 0 R A T JC H O P S O N 15 - Ap r - 18 . 20 8 5 2 2 4 9 9 6 R A T WA L T E R S W A N S O N 22 - Ma y - 37 . 15 . 20 8 5 2 2 9 1 2 7 R A T RA M O N C O M E N 25 - Ju l - 25 . 20 8 5 2 3 1 7 3 4 R A T W R O B I N S O N Fe b - 17 . 20 8 5 2 3 3 0 3 4 OA K RO B E R T W E M E R Y 23 - Ju n - 22 . 22 . 20 8 5 2 3 3 3 4 6 OA K SC O T T B U T I K O F E R 25 - 0c t - 11 . 20 8 5 2 3 3 8 0 2 R A T NA N C Y A N D E R S O N 22 - No v - 30 . 10 . 20 8 5 2 4 4 1 5 0 R A T LI S A V O L L M E R 20 - Ma r - 16 . 20 8 5 2 5 3 2 2 5 R A T KE V I N P E R R Y 23 - Ju n - 17 . 20 8 5 2 7 3 1 6 2 OA K B P R I C E 31 - De c - 62 . 20 8 5 2 7 3 5 1 0 R A T AL L E N H A R R I S 0c t - 10 . 11 . 20 8 5 2 8 6 0 9 5 R A T GA Y L Y N N C A R L S O N 19 - No v - 14 . 20 8 5 2 8 9 3 9 7 OA K AL F R E D W E L C H 21 - Au g - 17 . 4 5 20 8 5 2 9 4 4 4 7 R A T RO B E R T R N i l De c - 17 . 20 8 5 2 9 8 8 0 6 CN C BI L L D A T E 0 9 2 8 0 2 / K E V E N S T E V E 10 - 0c t - 20 8 5 3 6 2 0 0 8 R A T MA R K B E R G E R 21 - No v - 25 . 10 . 20 8 5 3 6 2 3 2 4 R A T LA R R Y M J O H N S O N 20 - Ju n - 17 . 20 8 5 3 6 5 7 6 9 R A T PA U L B R E I G E R A T T O R N E Y 24 - Ma r - 17 . 20 8 5 4 2 6 4 6 2 OA K AN E T T E S A N D E R S 20 - No v - 37 . 20 8 5 4 2 6 5 8 9 R A T EZ R A J G A R D N E R 20 - Ju n - 18 . 20 8 5 4 3 2 2 8 7 R A T RO S E W E B B Ap r - 19 . 20 8 5 4 3 4 6 8 7 OA K GA R R Y Y O S T 31 - Ma r - 17 . 17 . 20 8 5 4 3 5 4 6 8 R A T DA B B l E V A N K A S T R O N 30 - Ju l - 19 . 20 8 5 4 7 3 1 3 6 OA K CL E V E M O R G A N 23 - Ja n - 22 . 20 8 5 4 9 0 4 2 6 R A T MA R K S H E L B Y Ju l - 90 . 20 8 5 4 9 0 7 3 5 OA K OK G R O C E R Y 7 - No v - 22 . 20 8 5 4 9 0 7 3 5 OA K OR R K E L L O G G D B A G R O C E R Y O U T L E T 14 - 0c t - 22 . 20 8 5 4 9 1 0 7 8 R A T JO H N M C A R T H Y 26 - Ma r - 19 . 20 8 5 4 9 2 2 1 6 R A T RO Z T A R T E R Ju l - 31 . 20 8 5 4 9 3 6 7 9 R A T DU A N Y N E P E N N I N G T O N P A U L A P E N N Ju l - 20 . 20 8 5 5 2 2 4 5 9 R A T HE A T H E R P L A I N 28 - 0c t - 28 . 20 8 5 5 2 2 7 5 7 R A T DA K ST O R M Y P A S T U E R Ja n - 26 . 20 8 5 5 2 5 5 8 2 R A T DA R R E N & J A M I E M E R R I L L 25 - No v - 32 . 20 8 5 5 6 0 5 7 2 DA K CA R O L 17 - Ju n - 45 . 20 8 5 5 6 1 0 5 7 R A T CI N D Y W O O D S 23 - Ap r - 20 . 20 8 5 5 6 3 0 2 2 DA K MA R T H A H O U S E 24 - Fe b - 31 . 20 8 5 8 4 3 7 0 7 R A T MI C H A E L A N D L I N D M I H A L K A 17 - De c - 17 . 20 8 5 8 5 2 1 6 6 DA K MA R Y C O R D E L No v - 24 . 20 8 5 8 5 2 4 2 0 R A T JA C K B A N D E L L E N O R Ja n - 34 . 12 . 20 8 5 8 5 3 2 2 0 R A T TR A V I S G I B B O N S 28 - Ma r - 17 . 20 8 5 8 5 3 4 0 5 R A T NE D E D W A R D S 10 - De c - 32 . 11 . 4 3 20 8 5 8 5 3 6 1 2 DA K DE B B I E T O L M A N 28 - 0c t - 18 . 20 8 5 8 5 6 2 7 8 R A T JO E E H U R L E Y De c - 17 . 20 8 5 8 5 6 6 7 1 DA K JE S S I C A S T E V E N S 12 - De c - 34 . 20 8 5 8 7 1 2 8 7 R A T CH E R I C O L L I N S 23 - Ju n - 26 . 26 . 20 8 5 8 7 2 6 7 2 R A T LI S A R U S S E L L 30 - Ju n - 16 . 20 8 5 8 7 6 7 0 6 DA K HE R M I L A K U A N N A R K I 14 - No v - 22 . 20 8 5 8 7 8 5 4 0 DA K M C A R L O N 28 - Ja n - 17 . 17 . 20 8 5 8 7 9 1 1 2 R A T MA R Y B E R G Ju n - 17 . 20 8 6 2 2 7 2 5 5 R A T PA M E L A G R A N T 25 - No v - 19 . 20 8 6 2 3 4 1 6 5 R A T DA K JA N E T A N J E F F L A M B E R T Ap r - 16 . 20 8 6 2 3 5 0 7 5 R A T RO L A N D & L E T I T I A V I C K E R S Fe b - 48 . 48 . 20 8 6 2 3 5 0 9 6 R A T SU N N Y G R A H A M 18 - Ma r - 11 7 . 4 5 36 . 20 8 6 2 3 5 3 0 5 DA K DO T T P O R T E R 7 - Ap r - 26 . 26 . 20 8 6 2 8 3 8 1 4 R A T MY R N A S M I T H 24 - Ju n - 24 . 20 8 6 2 8 3 8 6 4 R A T JO H N N Y P O T T E N G E R 22 - 0c t - 30 . 20 8 6 3 4 2 0 7 1 R A T ME L I N D A M C C A R T Y 16 - Ma y - 13 . 20 8 6 3 4 4 8 4 2 R A T PA U L S E R D E G E N A N 30 - 0c t - 55 . 4 4 30 . 4 8 20 8 6 3 4 5 5 8 2 R A T JO H N / K A T H Y B O R K O S K I De c - 17 . 20 8 6 3 4 7 9 2 7 DA K BI L L B E D F O R D 14 - Ap r - 16 . 20 8 6 3 7 0 6 0 4 R A T DO N A L D E G G E L S T O N 26 - De c - 17 . 20 8 6 4 2 1 4 8 8 R A T JE S S I C A B I C K M O R E 18 - 0c t - 19 . 2 6 10 . 20 8 6 4 2 1 5 5 8 R A T CA R R I E A G U A S Ju n - 16 . 20 8 6 4 2 2 5 3 2 R A T DA L E R . C A M P B E L L Ja n - 15 . 20 8 6 4 2 3 3 1 5 R A T TY E C U R T I S De c - 31 . 11 . 20 8 6 4 2 4 5 3 2 R A T ED N A G U R E L L No v - 16 . 20 8 6 4 2 4 6 3 7 R A T ST A N L E Y N I C H O L S 7 - Oc t - 39 . 4 8 20 8 6 4 2 4 6 9 8 R A T JE A N S T R O N G Ma y - 13 . 20 8 6 4 2 7 2 4 9 R A T JS C A B R E R A 11 - Ap r - 16 . 20 8 6 4 8 7 1 9 3 R A T KA R E N M U R R A Y 7 - Ja n - 33 . 11 . 20 8 6 5 8 1 6 4 8 DA K DO N W A G G O N E R 21 - Ma y - 16 . 20 8 6 5 8 6 0 5 1 DA K AN T H O N Y J A D A M S 29 - Ma y - 13 . 13 . 20 8 6 5 8 6 4 6 6 DA K OR C H A R D H I L L A N T I Q U E S 30 - Ap r - 50 . 20 8 6 5 8 8 4 0 7 R A T GA R Y A N D T A M M Y M C G A R V A 20 - Ja n - 38 . 13 . 20 8 6 5 8 9 0 4 8 DA K JO N H H E N D E R S O N 18 - Ju n - 19 . 20 8 6 6 4 5 0 5 6 DA K JU S T I N P A R I C H 0c t - 14 . 14 . 20 8 6 6 4 8 6 5 6 R A T GE O R G E B R A D E N Fe b - 17 . 20 8 6 6 6 2 4 4 5 DA K LO U I S G A R G R E C T Ma r - 22 . 20 8 6 6 7 2 0 9 4 R A T CH A R L E S M O S E R 22 - Ja n - 17 . 17 . 20 8 6 6 7 3 6 8 3 DA K SI E R R A C R A W F O R D 18 - Ma r - 94 . 20 8 6 6 7 4 0 1 9 R A T ER I C & C H E R Y L N O W O J No v - 30 . 16 . 20 8 6 6 7 5 0 2 3 R A T TE R R Y M A R Y E T T E D M M M E S 24 - Ap r - 18 . 20 8 6 6 7 6 8 1 3 DA K DU G L A S P I T M A N De c - 51 . 51 . 20 8 6 6 7 7 3 3 3 R A T KE V I N N E A R P A S S 24 - Ap r - 17 . 20 8 6 6 7 7 9 4 2 R A T T O R L I N G A L L O W A Y / M A R Y G A L L O W A Y 10 - De c - 17 . 20 8 6 6 7 9 1 5 8 DA K MA R C I B L O C H 20 - Ma y - 14 . 4 5 14 . 4 5 20 8 6 6 7 9 1 9 6 DA K TR I N A E V E R S O L 18 - Ju n - 16 . 20 8 6 7 2 2 2 7 4 R A T MA R K H A M P T O N 13 - No v - 15 . 15 . 20 8 6 7 2 8 1 5 0 R A T TE N I A K Y L E 14 - Ma r - 18 . 20 8 6 7 2 8 8 0 8 R A T JO S E P H & M A R Y N A C L E R I O 18 - No v - 19 . 20 8 6 7 6 8 9 1 4 R A T RO G E R & W A N D A M E N E E S 22 - Ja n - 31 . 20 8 6 7 6 9 1 4 2 R A T DE N N I S M S C O T T 14 - 0c t - 87 . 48 . 20 8 6 7 7 1 1 3 1 DA K MI C H E A L K E P L A R 17 - Oc t - 64 . 20 8 6 7 7 2 4 2 0 R A T MA U R O D I M A S 20 - Ja n - 14 . 20 8 6 7 8 0 6 6 2 DA K AL A N B H U N T 22 - 0c t - 27 . 4 7 20 8 6 7 8 0 7 5 4 R A T DO R O T H Y H A N S E N Ju l - 16 . 20 8 6 7 8 4 1 5 3 DA K RA Y B O N E T T I 18 - Ju n - 21 . 20 8 6 7 8 4 5 2 2 R A T GL A S S H O U S E T H E / C O N T A C T : R H O N D 7 - Ap r - 23 . 20 8 6 7 8 7 1 3 7 DA K RA L P H F A I R C H I L D 22 - 0c t - 60 . 4 8 20 8 6 7 8 7 9 5 3 R A T JO H N L M E A D 25 - Fe b - 20 . 20 8 6 7 8 8 0 3 3 R A T RA N D Y G O L A D / l R E A C H M E T E A C H M 14 - Ja n - 10 3 . 36 . 20 8 6 7 8 8 6 9 5 R A T DA K AN D R E S A R S E O Fe b - 31 . 12 . 20 8 6 7 8 8 9 4 4 R A T RA N D Y K E N N E R 24 - Ju n - 36 . 14 . 20 8 6 8 2 2 8 4 3 R A T CH A R L E S A S S E L F S R 21 - Ap r - 19 . 20 8 6 8 2 3 1 4 6 DA K CL A R K W B R O O K S 21 - Ja n - 19 . 19 . 20 8 6 8 2 3 5 1 5 R A T DO U G & K A R E N O V E R H O L T Z E R 14 - Ja n - 41 . 2 0 14 . 4 1 20 8 6 8 2 4 7 3 5 R A T JA M E S BO B B I E C A N T T R E L L 7 - Ju l - 15 . 20 8 6 8 3 3 4 2 4 DA K JU D I T H Y B E D W E L L 23 - De c - 18 . 20 8 6 8 3 8 5 0 0 R A T TE R E S A W O Z M I A K 0c t - 21 . 13 . 20 8 6 8 4 4 4 7 8 R A T FA R R E L L D A V E W R A Y 23 - 0c t - 17 . 20 8 6 8 7 1 0 8 9 R A T RY A N & D O N N A H A S S A N No v - 12 . 20 8 6 8 7 1 5 4 1 R A T JU D I T H F O U N D S 19 - No v - 17 . 20 8 6 8 7 2 7 7 6 R A T AR N O L D M C G R A T H 30 - Ma y - 16 . 20 8 6 8 7 3 4 1 8 R A T LE E R O S E M D A L E 7 - Oc t - 21 . 20 8 6 8 7 3 5 3 7 R A T JA C K M A Y 17 - Ma r - 16 . 20 8 6 8 7 9 2 8 0 R A T ST E V E H A N N I 21 - Fe b - 16 . 20 8 6 8 9 3 4 4 3 DA K JO H N S T E I N 27 - Ma y - 15 . 20 8 6 8 9 3 6 5 5 R A T WE N D Y M A R N E S Ja n - 39 . 15 . 20 8 7 2 2 5 4 9 5 R A T CS T N M E U N A V A I L A B L E 25 - Ap r - 16 . 20 8 7 2 2 5 9 0 8 DA K RO B E R T N E L S O N Fe b - 22 . 20 8 7 2 2 6 3 1 3 R A T RA C H E A L C H I P P Y 28 - Ju l - 39 . 15 . 20 8 7 2 2 6 5 3 8 R A T JO H N A N D T E R R I E H I R S B R U N E R No v - 20 . 2 5 11 . 20 8 7 2 2 7 1 7 0 DA K LY L E N E L S O N De c - 20 . 20 8 7 2 2 7 7 4 3 DA K LO V O N D I A B R O W N No v - 19 . 20 8 7 2 2 8 0 4 5 DA K AN D Y G E N T R Y 25 - No v - 14 7 . 20 8 7 2 6 7 8 9 9 R A T JE F F B R O W N 24 - Ap r - 16 . 20 8 7 2 6 8 6 3 9 R A T KE V I N B . SU S A N K N I F E N 24 - Ap r - 17 . 20 8 7 2 6 9 0 3 7 R A T GR E G B R O W N BR O W N B R O T H E R S F A 1 O - F e b - 37 . 15 . 20 8 7 2 7 9 0 0 6 R A T ER I C A N D E R S O N 21 - No v - 16 . 20 8 7 3 2 5 2 9 1 R A T CL A U D I N E D U G G E R 7 - No v - 22 . 20 8 7 3 3 0 1 9 5 R A T JO H N L I V E L Y 23 - De c - 22 . 20 8 7 3 3 1 8 9 4 R A T BO B L C I C L E Ja n - 19 . 4 0 20 8 7 3 3 2 1 9 0 R A T KA T H R Y L N DE R W O O D B E E R 23 - Ju n - 17 . 20 8 7 3 3 2 2 9 7 R A T LA W R E N C E E . D R E X L E R 18 - Ju n - 71 . 25 . 20 8 7 3 3 7 1 5 1 DA K AU D E A N E K I N G De c - 16 . 20 8 7 3 3 7 3 5 6 DA K ST E V E Q U A L E No v - 17 . 20 8 7 3 4 0 3 9 8 R A T DI A N N A H A Y E S 23 - Ju n - 35 . 20 8 7 3 4 0 8 3 1 CN C MI K E Z I G I C H 26 - No v - 45 . 29 . 20 8 7 3 4 1 4 7 1 R A T DA K JA M E S A R T H U R S 24 - Ap r - 16 . 20 8 7 3 4 1 6 8 3 R A T DO N N A H A W K I N S 28 - Ma y - 18 . 20 8 7 3 4 1 9 0 8 DA K DO U G H E M I N G W A Y Ja n - 18 . 20 8 7 3 4 1 9 6 7 DA K JU L I E W I L L I A M S 27 - Fe b - 17 . 17 . 20 8 7 3 4 2 1 9 9 R A T BE R T H A W I L S O N 24 - Ju l - 16 . 20 8 7 3 4 2 9 2 3 R A T PH I L L I S C A M P O 24 - Ap r - 22 . 22 . 20 8 7 3 4 5 4 3 4 R A T VI C T O R R O D R I G U E Z 31 - Ja n - 51 . 17 . 20 8 7 3 5 5 3 3 7 DA K KE N N E T H M I L L I K E N No v - 21 . 20 8 7 3 5 8 6 7 8 R A T CA R O L N E L S O N Ja n - 19 . 20 8 7 3 6 4 9 8 4 R A T JA M E S T U C K E R Fe b - 25 . 20 8 7 3 6 8 8 5 6 R A T BI L L Y L W A R R E N 29 - Ap r - 17 . 20 8 7 3 6 8 9 1 0 R A T MA R C I E L H E R N A N D E Z 0c t - 15 4 . 20 8 7 4 3 1 2 8 9 R A T B. R . & J A S M I N E P E T E R S E N 17 - Ma r - 18 . 4 0 20 8 7 4 3 2 6 3 5 R A T J H S C O T T 28 - Ma y - 16 . 20 8 7 4 3 3 9 2 6 DA K DA N & L I N D A S W E A R I N G E N 25 - No v - 17 . 20 8 7 4 3 5 5 4 4 R A T DA V I D P R E S N E L L 25 - Ma r - 69 . 2 0 27 . 20 8 7 4 3 5 5 4 4 R A T JO H N S M I T H 26 - Ma r - 69 . 27 . 20 8 7 4 3 7 2 3 9 R A T LA N N Y H O L L E N B E C K Ju n - 36 . 12 . 20 8 7 4 3 7 7 7 6 R A T WI L L A R D T E E L Ju l - 18 . 4 0 11 . 20 8 7 4 3 8 1 7 3 DA K BE C K Y J A M E S O N Ja n - 59 . 20 8 7 4 4 1 4 3 4 R A T SA M & K A T H Y D A V I S 22 - Ja n - 17 . 20 8 7 4 5 0 2 9 5 R A T JE F F S M I T H 21 - Ma y - 12 . 20 8 7 4 5 0 6 3 8 R A T A B R Y C E S O R E N S E N 29 - Ja n - 16 . 20 8 7 4 5 7 7 1 6 R A T DA R Y L R S E S S I O N S 18 - Ma r - 18 . 20 8 7 4 5 8 2 7 7 R A T ST E V E H A I L 15 - Ap r - 16 . 20 8 7 4 5 9 2 4 2 R A T JE F F M O N K 17 - Oc t - 77 . 15 . 20 8 7 4 6 0 8 6 8 R A T SH A W N T H O R S O N 22 - Ap r - 45 . 16 . 20 8 7 4 6 1 4 8 1 R A T DA K WO R L D O F T R O P H I E S 24 - Ja n - 19 . 20 . 20 8 7 4 6 3 2 3 2 WN O JO H N C R A W F A R D 24 - Ju l - 3. 4 5 3. 4 5 20 8 7 4 6 5 2 9 4 DA K DC A U T O 22 - Ju l - 36 . 20 8 7 4 6 6 2 9 3 R A T LI N D A B U S H 0c t - 13 . 20 8 7 4 6 7 3 1 8 DA K CL E V E A R O B E R T S 16 - 0c t - 13 . 20 8 7 4 6 8 4 3 1 DA K HE L G A B U C K E L Y 17 - Ap r - 16 . 20 8 7 4 7 3 4 7 2 R A T DE N T O N W . G R E E N E 0c t - 83 . 50 . 2 2 20 8 7 4 7 3 7 5 8 DA K CU R T I S C O X Ap r - 17 . 20 8 7 5 6 2 2 7 3 R A T DA K JA Y L E N F A I R 22 - Ju l - 23 . 20 8 7 5 6 3 0 0 2 DA K NI N E T Y T H R E E M I N I M A R T 16 - De c - 14 . 14 . 20 8 7 5 6 3 8 3 3 R A T JA N E J O H N S O N 12 - No v - 19 . 20 8 7 5 6 6 1 0 9 DA K DI C K & D O N N Y ' S A U T O 15 - Ja n - 37 . 20 8 7 5 6 8 3 7 8 R A T JO H N A N D C H E R Y L H O R N E R Ma y - 17 . 20 8 7 6 2 3 1 7 6 R A T DA K SH A R O N W E L K E R 28 - Ma y - 16 . 20 8 7 6 2 5 7 0 6 R A T KE I T H P A S H B Y 28 - Ju l - 31 . 31 . 20 8 7 6 2 5 8 4 8 DA K RI C K S T O K E Y 7 - Ju l - 17 . 20 8 7 6 2 9 0 4 4 R A T HU G H N E U M A N 14 - 0c t - 17 . 20 8 7 6 5 3 3 9 9 R A T RH O N D A M A Z Z A L I Fe b - 22 . 16 . 4 4 20 8 7 6 5 5 5 5 1 R A T LL i T E R A S J B A Y A R D 17 - Ap r - 17 . 20 8 7 6 8 2 4 4 4 R A T J G B L A C K B U R N 25 - Ma r - 17 . 20 8 7 6 8 2 4 4 4 R A T JO H N S M I T H 26 - Ma r - 17 . 20 8 7 6 9 4 2 4 2 R A T JO H N A D K I N S 16 - Ma y - 23 . 20 8 7 6 9 7 0 6 0 PI C C BR Y A N H A L L Ma y - 17 . 20 8 7 6 9 9 7 7 6 R A T JO H N C A V E T T E 27 - Fe b - 20 . 20 8 7 7 2 0 4 9 2 DA K GA R Y S P R I N K L E 15 - 0c t - 16 . 16 . 20 8 7 7 2 2 1 1 1 R A T DA K DA N I E L A N D J U L I E D A V I D S O N 20 - Ma r - 15 . 20 8 7 7 2 2 1 7 9 R A T PA U L & K A T H Y M O N T R E U I L 24 - Fe b - 25 . 20 8 7 7 2 3 1 2 2 R A T RA L P H A N D D A R L E N E K E I S E R 27 - No v - 23 . 4 5 20 8 7 7 2 7 8 2 3 R A T KE L L Y M C D E R M O T T Ju n - 16 . 20 8 7 7 2 8 2 5 2 DA K BI L L D A T E 0 9 - 22 - 20 0 2 A J I A T O W N 0c t - 37 . 37 . 20 8 7 7 2 9 1 7 8 R A T PA U L C L E F F E R Ju n - 18 . 20 8 7 7 2 9 2 8 8 DA K CH R I S A N D S T E P H A N I E B L A Y N E De c - 14 . 20 8 7 7 3 0 9 8 9 R A T AM Y S T R A Y E R Ju n - 22 . 30 . 4 4 20 8 7 7 3 0 9 9 5 R A T LE S L I E S H I P P 10 - Fe b - 17 . 20 8 7 7 3 1 4 7 1 R A T LO R I H U M P H R E Y 11 - Fe b - 15 . 20 8 7 7 3 3 3 9 8 R A T EL L E N B Y M A S T E R 0c t - 18 . 20 8 7 7 3 5 3 5 4 R A T DA K OR V I L L E J D R A P E A U 26 - Ju n - 15 . 15 . 20 8 7 7 3 5 7 5 0 DA K SH A W N & C H R I S T I N A S N Y D E R 27 - Fe b - 17 . 17 . 20 8 7 7 3 6 4 5 1 R A T CA M E R O N & A U X I H U G H E S 27 - Fe b - 15 . 20 8 7 7 3 9 0 3 7 R A T FL O Y D M O S S B U R G H Ma r - 20 8 7 7 5 3 0 2 9 DA K JA C K A N D B R E N D A C O R R E L L 30 - Ju n - 30 . 20 8 7 7 7 6 9 3 5 R A T RO B E R M C G W I E R 14 - Ja n - 18 . 20 8 7 7 7 7 2 8 3 R A T RI C H A R D R A M I R E Z Ju n - 58 . 2 0 21 . 20 8 7 7 7 8 7 3 4 R A T CH R I S C O M S T O C K Ja n - 17 . 17 . 20 8 7 8 2 1 8 1 5 DA K LO R T E T T A H E R N A N D E Z 14 - Ma y - 12 . 20 8 7 8 2 9 7 6 3 R A T DA K RO B I N J A M E S 17 - Fe b - 16 . 20 8 7 8 3 0 8 0 6 R A T DA K SA R R A S J O G R E N 27 - Fe b - 18 . 20 8 7 8 3 8 6 0 1 DA K SC O T T M A R I E C A M P B E L L 16 - Ju l - 15 . 15 . 20 8 7 8 3 9 0 3 7 DA K TE R R Y D O U G L A S 11 - Ap r - 16 . 20 8 7 8 5 2 1 3 6 DA K LA R R Y C H A F F I N Ju n - 17 . 20 8 7 8 5 4 8 9 2 R A T DA K CE L I A D I A Z Ma y - 19 . 20 8 7 8 5 6 0 5 7 DA K JE A N C A R O L 18 - No v - 19 . 20 8 7 8 5 6 8 4 8 R A T VO N M A R T I N 1 O - Ma r - 27 . 20 8 7 8 5 8 4 2 5 R A T ID A H O S T G O V T , S T A T E H O S P I T A L 11 - Ma r - 30 . 20 8 7 8 5 8 9 2 4 DA K KA T R I N A R O B E R T S 0c t - 80 . 20 8 7 8 5 9 3 2 8 DA K BI L L Y W A D S W O R T H Ju n - 31 . 15 . 20 8 7 8 6 1 0 3 0 R A T KE R R I & R O N H O L L I N G 14 - No v - 10 4 . 4 0 41 . 20 8 7 8 6 4 6 6 1 R A T RO B E R T R O S S 12 - Ma r - 18 . 20 8 7 8 8 1 8 1 4 R A T FR A N K G L A H N Ju l - 22 . 22 . 20 8 7 8 8 1 8 1 4 R A T FR A N K G L A H N Ma r - 75 . 30 . 20 8 7 8 8 2 3 7 1 R A T NA T E N O R R I S Ap r - 16 . 20 8 7 8 8 2 8 9 4 R A T GE N E S O W E R S B Y No v - 57 . 20 8 7 8 8 3 9 7 8 DA K MA T T H E W & G I N A C L A R K De c - 16 . 20 8 7 8 8 5 0 8 1 R A T DA K GE O R G E H U L B E R T 31 - Ja n - 18 . 20 8 7 8 8 6 0 1 2 DA K DO N G A L L A G H E R 1 O - Ap r - 17 . 20 8 7 8 8 8 3 7 4 R A T DA V I D A N D R E N E E S P A U L D I N G 12 - Ma r - 19 . 20 8 7 8 8 8 9 7 2 DA K YO L A N D A V A R G A S De c - 66 . 20 8 7 9 3 2 7 1 6 R A T TE D R . R I L E Y 11 - Ju n - 17 . 20 8 7 9 3 3 3 1 7 R A T SH A N N O N H U N T 14 - Ja n - 17 . 20 8 7 9 8 0 7 5 0 R A T RA Y M O N D LA V E T A R O S E 26 - Ma r - 53 . 20 8 7 9 8 3 1 5 2 R A T Ll O N A B E N S O N 10 - Fe b - 33 . 20 8 7 9 8 4 4 1 1 R A T DO R M A E S W A N B E R G 28 - Ju l - 16 . 20 8 7 9 9 0 3 0 4 R A T MI C H E A L & T I N A M C K I N N E Y 13 - Ma r - 17 . 20 8 8 2 5 5 4 5 6 DA K VI C K I M A L O N E 28 - 0c t - 18 . 20 8 8 2 9 5 4 7 9 R A T OL E N C L A R K Ma r - 17 . 20 8 8 2 9 5 6 8 1 DA K LA R R Y M C C A S L I N 30 - Ju n - 53 . 20 8 8 3 5 4 7 3 0 DA K RO N A L D & K A T R I N A B A K E R 30 - De c - 79 . 4 0 20 8 8 4 2 2 3 5 9 R A T WI L L I A M C P H I L L I P S 18 - Ma r - 17 . 20 8 8 4 3 5 5 0 6 R A T ST E V E S M I T H 16 - Ju l - 22 . 20 8 8 4 6 8 2 7 2 DA K JO S H O S B O U R N E Ma y - 18 . 18 . 20 8 8 4 6 8 5 2 3 DA K MI C H E L L E B A R O N De c - 12 . 20 8 8 4 7 0 3 4 5 R A T FA Y O L S E N Ju n - 48 . 18 . 20 8 8 4 7 0 6 9 4 R A T ST E P H A N I E W U T H R I D G E 11 - Fe b - 11 . 4. 4 3 20 8 8 5 2 1 4 0 9 R A T RA N D Y V H A L F O R D 1 O - F e b - 15 . 20 8 8 5 3 1 4 0 3 R A T FO R E S T F L E C K 24 - Ja n - 21 . 7. 4 3 20 8 8 5 3 1 4 9 9 R A T MY R N A W R I G H T 19 - Ma r - 18 . 20 8 8 5 3 1 8 9 6 DA K GE N E V A D A L E Y 30 - Ap r - 11 7 . 73 . 20 8 8 5 3 3 0 5 9 R A T KE M P L I N D S E Y GE O R G I A L l N 21 - 0c t - 23 . 13 . 20 8 8 5 3 5 1 1 6 R A T NA D I N E C O N N E R 25 - Ju l - 16 . 20 8 8 5 3 7 6 4 0 DA K MA R G O H O L D E N 20 - No v - 15 . 15 . 20 8 8 5 5 9 7 9 5 R A T JA C K R O P E R 21 - Ap r - 17 . 20 8 8 7 7 1 3 2 8 R A T CL I N T O N B A T E Y 25 - Fe b - 18 . 20 8 8 7 7 1 3 5 5 R A T EV A N L R O B E R T S 29 - Ap r - 17 . 20 8 8 7 7 1 5 4 4 R A T RA Y M O N D A N D S H A R O N I R E L A N D 25 - 0c t - 18 . 20 8 8 7 8 3 8 5 9 R A T VI C T O R I A H O L L A N D Ja n - 16 . 20 8 8 8 2 1 7 2 6 R A T JO H N W J E N K I N S O N A N D M A R Y J E N K 11 - 0c t - 30 . 20 8 8 8 2 2 5 8 1 DA K RO Y A L M O T O R I N N 20 - Ju n - 20 8 8 8 2 2 5 8 2 DA K RO Y A L M O T O R I N N 20 - Ju n - 12 . 20 8 8 8 2 4 2 7 4 R A T LI N D H O R S T , N A N C Y 15 - Ju l - 26 . 4 5 20 8 8 8 2 5 0 0 4 DA K BI L L D A T E / 1 0 1 0 0 2 / R A C H E L L A X O E L 22 - 0c t - 16 . 16 . 20 8 8 8 2 9 0 0 0 DA K GR E G & J A N B A R T L E T T 25 - Fe b - 75 . 20 8 8 8 2 9 2 1 2 R A T GA L E H A D E L E 17 - Oc t - 20 . 20 8 8 8 2 9 7 9 1 R A T JA C K L U P E 12 - Ju n - 16 . 20 8 8 8 4 0 0 3 2 R A T LO R D W A R N 23 - 0c t - 26 . 14 . 4 4 20 8 8 8 4 1 7 7 7 DA K BA R B A R A D ' AM B R O S I O 20 - Ma y - 17 . 20 8 8 8 4 3 0 1 3 R A T SA R A L U D W I G 19 - Fe b - 17 . 20 8 8 8 4 3 4 1 1 DA K CH R I S T I N E S E W I N G 21 - Ma r - 52 . 20 8 8 8 4 3 7 6 0 R A T TA M M I E L E N T 22 - 0c t - 28 . 16 . 20 8 8 8 4 3 9 1 7 R A T KA T H L E E N G R A H A M 19 - Ma y - 27 . 20 8 8 8 4 4 2 1 7 R A T DA K WE N D T Y B A R A N C O 23 - Ma y - 15 . 20 8 8 8 4 8 2 6 6 R A T RI C H A R D W L E S T E R 19 - Ma y - 15 . 20 8 8 8 6 2 4 5 0 R A T RA C H E L C O N N E L L 27 - Fe b - 61 . 20 8 8 8 6 7 5 0 7 R A T RO N A L D J S C O T T 11 - Ap r - 19 . 20 8 8 8 7 1 0 8 6 R A T RO B E R T C O X 14 - Ja n - 38 . 13 . 20 8 8 8 7 1 1 5 7 R A T DA K MI C H A E L M A R Q U A R D T 13 - Fe b - 32 . 11 . 20 8 8 8 7 1 8 3 3 R A T RO B E R T T H O M P S O N 19 - Fe b - 18 . 20 8 8 8 7 1 9 9 6 R A T KE L L Y H U N T I N G T O N 28 - Ja n - 32 . 11 . 4 7 20 8 8 8 7 5 6 8 9 R A T MA R T I N J O H N S O N 30 - De c - 18 . 20 8 8 8 7 6 6 4 6 R A T WA Y N E W A L K E R 29 - Ma y - 37 . 13 . 2 4 20 8 8 8 8 0 0 7 4 R A T KA R E N R B I E R 30 - Ap r - 18 . 20 8 8 8 8 0 0 7 7 DA K LE S T E R A L T E R D B A D A G L A S S C O 30 - Ju n - 16 . 20 8 8 8 8 1 0 5 9 R A T TR I S H A H E R I N G D E N 14 - Ja n - 59 . 23 . 20 8 8 8 8 1 2 1 0 DA K DA R E L E N E V O R C H E R S 21 - 0c t - 18 . 20 8 8 8 8 2 4 0 7 DA K ST E V E N K J O H N S O N 30 - Ap r - 19 . 20 8 8 8 8 3 5 9 3 R A T JO H N B E N S O N 0c t - 13 . 4 2 20 8 8 8 8 4 1 3 3 R A T JI M W A T S O N Ap r - 19 . 20 8 8 8 8 4 2 4 9 R A T SC O T T C A I R L Ja n - 15 . 8. 4 0 20 8 8 8 8 7 2 7 1 R A T BI L L Y E R O U S 30 - Ju l - 16 . 20 8 8 8 8 7 6 3 4 DA K RA Y H U R S T 7 - Oc t - 17 . 17 . 20 8 8 8 8 9 1 7 4 R A T SH A R E N A N I B L E T T 0c t - 19 . 10 . 20 8 8 8 8 9 4 8 6 R A T DE N N I S R . G O F F 20 - No v - 17 . 20 8 8 9 2 1 8 3 5 R A T FL O R E T T A E K E L U N D 25 - Ju n - 37 . 15 . 20 8 8 9 5 0 1 6 5 DA K TE R R Y S A B A Ju n - 17 . 20 8 8 9 5 0 5 5 4 R A T AN G E L A R I L E Y Ap r - 21 . 21 . 20 8 8 9 6 4 1 8 2 DA K MA R S I N G L O U N G E De c - 21 . 20 8 8 9 6 4 6 0 3 DA K EL E N A M A S C O R R O 30 - Ju l - 17 . 20 8 8 9 6 4 8 8 4 R A T BI L L P Y A T T Ma y - 21 . 20 8 8 9 6 5 2 7 2 R A T UR I S K E L L Y 0c t - 14 . 20 8 8 9 6 5 6 0 6 R A T TE R E S A B R I G H T 28 - Ja n - 17 . 20 8 8 9 8 0 5 6 3 R A T KE V I N S M A R T 25 - No v - 18 . 20 8 8 9 8 9 0 8 4 R A T KI M W Y L A N D 11 - 0c t - 20 8 8 9 8 9 7 0 7 DA K JU L I A B U R K M A N 12 - Ma y - 52 . 32 . 20 8 9 2 2 2 8 2 4 R A T JA R R O D M U R R A Y 12 - Ma r - 33 . 11 . 20 8 9 2 2 4 1 1 7 DA K BE l l A E S T R A D A D B A CO U N T R Y C U T S 14 - Ja n - 42 . 20 8 9 2 2 4 6 8 7 DA K EL M E R A R O L O F Ju l - 26 . 20 8 9 2 2 4 7 4 2 R A T AD A M N I M M O 12 - No v - 14 . 20 8 9 2 4 6 7 4 4 R A T DA K DA V I D D C R O W 15 - Ap r - 17 . 20 8 9 3 4 4 3 7 9 DA K BY R A M , E R L E CY N T H I A 16 - Ju l - 26 . 4 5 20 8 9 3 4 4 9 1 3 R A T JE F F N Y B O R G 19 - De c - 16 . 20 8 9 3 4 4 9 9 4 DA K LA N E T T E F R A N C E No v - 24 . 20 8 9 3 4 5 2 1 9 R A T SA R A W A R N E R 19 - Ma r - 58 . 39 . 20 8 9 3 5 0 1 7 3 R A T TO N Y F R I Z Z E L L 18 - Ma r - 19 . 20 8 9 3 5 0 4 4 4 R A T LO W E L L B O W L E S 10 - Ja n - 10 9 . 38 . 20 8 9 3 5 0 4 4 4 R A T LO W E L L B O W L E S 22 - Ap r - 19 . 20 8 9 3 5 0 8 7 5 R A T KA T H Y L O V A T T 22 - Ap r - 17 . 20 8 9 3 5 0 8 8 9 DA K ME L I S S A R O B I N S O N 17 - De c - 17 . 17 . 20 8 9 3 5 0 9 2 9 DA K LA V E R N H E L L I C K S O N 0c t - 25 . 20 8 9 3 7 1 0 0 4 R A T BA R B A R A J O H N S T O N 19 - Ma r - 56 . 22 . 4 0 20 8 9 3 7 2 3 8 9 R A T DO U G L A S J . G R A N T 12 - Ma y - 15 . 20 8 9 3 8 0 2 7 2 R A T WI L L I A M M E A D E 28 - Ap r - 14 . 4 5 20 8 9 3 8 0 8 1 4 DA K ED W E A V E R 21 - No v - 13 . 4 5 20 8 9 3 8 1 4 2 6 R A T MA R K A H A l l M A N 24 - Ju n - 52 . 18 . 20 8 9 3 8 2 0 2 5 R A T LU A N N J O H N S O N 29 - 0c t - 19 . 10 . 20 8 9 3 8 2 6 9 8 R A T JU L Y P E T E R S O N 29 - 0c t - 13 . 20 8 9 3 8 2 8 0 8 DA K JA M E S S T O N E 23 - Ju n - 18 . 20 8 9 3 8 3 5 1 5 R A T MA R K B U R N I N G H A M 23 - Ju n - 19 . 4 0 20 8 9 3 9 0 6 6 4 DA K MA R I E C R A G O 30 - De c - 15 . 15 . 20 8 9 3 9 1 1 3 1 R A T WI L L I A M E . F A U R E 27 - No v - 15 . 15 . 20 8 9 3 9 1 6 7 6 R A T JI M H E T H E R I N G T O N , R H O N D A H E T H E 24 - 0c t - 23 . 14 . 20 8 9 3 9 2 1 7 2 DA K WI L L I A M F N E W B E R N 26 - De c - 24 . 4 5 24 . 4 5 20 8 9 3 9 2 5 3 6 R A T SC O T T L O K K E N 25 - Ma r - 16 . 20 8 9 3 9 2 9 7 4 R A T JO H N V I E H W E G 29 - Ap r - 49 . 4 5 20 8 9 3 9 3 2 3 0 DA K TI N A V U C I N I C H 25 - Fe b - 15 . 15 . 20 8 9 3 9 3 7 2 4 DA K ED A N D D E B R A S M A L L 30 - 0c t - 19 . 19 . 20 8 9 3 9 5 0 8 9 R A T MI C H A E L S E l L 27 - De c - 31 . 20 8 9 3 9 5 9 5 2 R A T PA T R I C I A L E G E T 0c t - 13 . 20 8 9 3 9 6 0 1 0 R A T AN T I O N I O T I J E R I N O 24 - Ju n - 18 . 18 . 20 8 9 3 9 6 0 1 5 R A T GE O R G E R O B E R T S A N T O S 27 - No v - 16 . 20 8 9 3 9 6 7 6 0 OA K JO E P O S T 15 - No v - 16 . 16 . 20 8 9 3 9 7 5 5 5 OA K RE V E R E N D T E D B U C K 30 - Se p - 56 . 20 8 9 6 2 3 3 3 2 R A T WI L F R E D W E M H O F F I T H E R E S A W E M H O F 21 - 0c t - 58 . 20 8 9 8 3 0 2 7 1 R A T TI M S H A R O N H E I T Z M A N 16 - Ap r - 73 . 28 . 20 8 9 8 3 1 7 5 4 R A T CA R L F R E I 13 - No v - 21 . 8. 4 8 :+ t : OCM INC. July 16, 2003 Wayne Har1 . Telecommunications Analyst Idaho Public Utilities Commission 472 West Washington Street Boise , Idaho 83702 Dear Mr. Hart: Per your letter dated July 3 2003 , aCMC , Inc. hereby submits the following responses: 1) Provide evidence that this phone, number 208-321-9602, did provide thiscustomer with the required audible notice of an opportunity to obtain the charges for the call or present a plan, including a timeline for ensuring that allpayphones in Idaho that are provided operator services by OPTICOM or anyother divisions of OCMC, Inc. do provide such notices. The calling party was advised of how to obtain a rate quote. In addition , the calledparty on automated collect calls is now being instructed that they may obtain call charges. Oral disclosure to the called party on live collect calls is not currently in place , but should be implemented by July 31 2003. 2) Revise its billing to itemize "Property Imposed Fees" separately from the call. Rather than bill the Proper1y Imposed Fee separately, aCMC filed a tariff revision on July 9 2003 to delete Property Imposed Fees. 3) Take whatever steps are necessary to eliminate the charges for this call fromthe customer s bill. Our records indicate the customer s name is AntonioTijerino. The call was billed on the customer s Owest bill, on a separate page by Zero Plus Dialing. The customer has been given a 100% credit. If you have questions or need additional information , please call me at 317-843-1300. Sincerely, \ /) (',.., ..1..../ "i I I J! (i J 't- "- !t:j fl;'J Laura Clore Regulatory Manager 317-843-1300 . 800-876-1300 . 317-580-7440 FAX ocld.com OMS/ONS: One Call Communications, Inc. . Opticom . AdvantTel 80/ CONGRESSIONAL 80U(EVMD CARMEl. IN 46032 IDAHO PUBLIC UTiliTIEScommiSSion Dirk Kempthome, Governor o. Box 83720, Boise, Idaho 83720-0074 July 3 , 2003 Paul KjelJander, President Marsha H. Smith, Commissioner Dennis S. Hansen, Commissioner Laura Clore Regulatory M:mager aCMC, Inc. 801 Congressional Blvd Suite 100 Carmel, IN 46032 Dear Ms. Clore: On hme 24, 2003, the Idaho Public Utilities Commission (IPUC) received a complaint from a customer who used a payphone at the Costco Warehouse Store on Cole Road in Boise Idaho, telephone number 208-321-9602. The customer claimed he placed a collect call to his home, telephone number 208-396-6010, on May 29 2003. He objected to the charges he was billed for this call, which totaled $18.65. He claimed he was not provided an opportunity to obtain the charges for this call. On Friday, June 27 2003 , Staff from the IPUC placed a collect call from this phone to verify whether an oral disclosure of the opportunity to obtain rate information was provided, as is required by Rule 104.04 of the Commission s Payphone and Operator Services Rules. Staff was not provided the audible notice required by this rule. In response to an inquiry by Marge Maxwell of the IPUC Consumer Section, a Steve Riddle of aCMC identified the elements that were combined to equal the $18.65 identified for that call. His itemization included $3.00 for "Property Imposed Fee . This fee was not identified in the OCMC price list that was in effect at the time of this call. In response to Ms Maxwell's inquiry, Mr. Riddle provided pages from an Optic om Price List filed on January 1 2001. However, those pages in the pnce list were replaced on January 1 , 2003 , well before the date ofthis call. The price list in effect at the time of the call does not include the "Property Imposed Fee . Therefore, Staff concludes that the billing for this can is not consistent with the price list on file with the Commission, and thus does not comply with Idaho Code 9 62-606 and Rule 203 of the Commission s Title 62 Telephone Corporation Rules. Staff is aware that aCMC has submitted revisions to its price list. However, these revisions have not yet been accepted for filing. "Property Imposed Fees" are not considered to be telecommunications services and are not to be identified as part of the cost of carrying the call. Carriers are not precluded from imposing such fees, but they must be itemized separately on the customer s bill. Located at 472 West Washington Street , Boise, Idaho 83702 Telephone: (208) 334-0300 Facsimile: (208) 334-3762 Laura Clore July 3, 2003 Page 3 There appear to be two separate violations of the Commission s rules associated with this cal1. 1) The failure to audibly disclose the opportunity to obtain the rates for the call, and 2) the failure to bill the call in accordance with the price list that was on file at the time of the call. Therefore, Staff requests that OCMC: 1. Provide evidence that this phone, number 208-321-9602, did provide this customer with the required audible notice of an opportunity to obtain the charges for the calI or present a plan, including a timeiine, for ensuring .that ail payphones in Idaho that are provided operator services by Opticom or any other divisions of OCMC, Inc. do provide such notices. 2. Revise its bilIing to itemize "Property Imposed Fees" separately from the caB. 3. Take whatever steps are necessary to eliminate the charges for this calI from the customer s bil1. Our records indicate the customer s name is Antonio Tijerino. The caB was bil1ed on the customer s Qwest bill, on a separate page, by Zero Plus Dialing. Please respond to this request by July 17 2003. Please do not hesitate to contact me if you desire any further infonnation. I can be reached at 208-334-0354 or via e-mail at whart~puc.state.id. cc: Kevin O'Neil, Pinnacle Public Services, LLC , PO Box 1137, Fruitland, ID 83619 Antonio Tijerino, 3177 E KnoB Court, Eagle, ID 83616 fllE COpy McDevitt & Miller LLP Lawyers (208) 343-7500 (208) 336-6912 (Fax) 420 West Bannock Street O. Box 2564-83701 Boise, Idaho 83702 Chas. F. McDevitt Dean J. (Joe) Miller October 1 2003 John Hammond, Esq. IDAHO PUBLIC UTILITIES COMMISSION 472 West Washington Street Boise, Idaho 83702 Re: One Call Communications Dear John: In response to the questions in your letter of September 19 2003, OCMC has provided to me, for transmittalto you, the following: 1. Programming changes-automated collect calls: aCMes records do not reveal the precise date. It would have been after Wayne Hart s July 3,d letter and before Ms. Clores July 16th letter. 2. Script implementation date: July 29 2003. 3. Copy of Script: A copy is attached. 4. Call Data starting March 12 2002: From Mar 142002 through July 31 2003 Idaho intralata/intrastate AUTO collect totals: 021 calls Idaho intralata/intrastate DVE collect totals: 3,872 calls 5. aCMC inserted a message into the call tour program. The message is automatic. 6. aCMC drafted the script after making test calls to other operator service providers. The script was written and inserted into the operator screens. The operators also received a bulletin reminding them to read their screen. This was a dialog change and was handled like all dialog changes. The operators are trained to read their screens. I trust this information is responsive to your requests. Very truly yours, \' cD '" MIllER ~iller DJMlsg Attach. C: Ann Bernard Ra te Qu Gte Dialo~ July 29 , 2003 EXPLANATION:You will begin to recei ve call screens that contain special "rate quote dialogue that is to be reclted to the destination party. The new dialogue will appear in the "AslJ Answer Dialogue " box and is to be used when asking for the acceptance of charges: PROCEDURE :This is the Opticom Operator. A rate quote is available upon request.I have a collect call from . Will you accept the charges?"