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HomeMy WebLinkAbout2014Annual Report.pdfCrL—T ANNUAL REPORT OF TO THE IDAHO PUBLIC UTILITIES COMMISSION FORTHE YEAR ENDED 2014 ‘—.3 1’) -C LD CTC TELECOM,INC NAME P0 BOX 88,CAMBRIDGE,ID 83610 ,.-fl-.C. Cf) ADDRESS @'Esling\-,/to"''n Independent Accountants' Compilation Report To the Board of Directors CTC Telecom, Inc. Cambridge,ldaho 83610 We have compiled the balance sheets of CTC Telecom, Inc. as of December 31,2014 and 2013, and the related statement of income for the year ended December 31, 2014 included in the accompanying prescribed form. We have also compiled the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance. We have not audited or reviewed the financial statements and the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance and, accordingly, do not express an opinion or provide any assurance about whether the financial statements and supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance is in accordance with the form prescribed by the Idaho Public Utilities Commission. Management is responsible for the preparation and fair presentation of the financial statements and the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance in accordance with requirements prescribed by the Idaho Public Utilities Commission and for designing, implementing, and maintaining internal control relevant to the preparation and fair presentation of the financial statements and the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance. Our responsibility is to conduct the compilation in accordance with Statements on Standards for Accounting and Review Services issued by the American Institute of Certified Public Accountants. The objective of a compilation is to assist management in presenting financial information in the form of financial statements without undertaking to obtain or provide any assurance that there are no material modifications that should be made to the financial statements and the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance. These financial statements and the supplementary information presented in Company Information, Directors, Managers, Central Office Data, Number Calls Completed and Customer Relations Rules Compliance are presented in accordance with the requirements of the Idaho Public Utilities Commission, which differ from accounting principles generally accepted in the United States of America. This report is intended solely for the information and use of the Idaho Public Utilities Commission and is not intended to be and should not be used by anyone other than this specified party. A--erJr- LLP Kiesling Associates LLP Madison, Wisconsin April8,20l5 Kiesling Associates LLP Kiesling Consulting LLC I Kiesling Investment Management LLC ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING DECEMBER 31, 2014 COMPANY INFORMATION Exact name of utility: CTt fglgqq4 !!c. Address of principal office:P.O. Box 69, 130 Superior St., Cambridqe, lD 83610 Telephone Number Area Code ( 208 ) 257-3314 Emailaddress: rwiggins@ctctele.com Cities or towns served: Hidden Springs and Boise Name and title of officer having custody of the general corporate books of account: Richard Wiqqins, President Address of office where corporate books are kept and phone number: P.O. Box 69. 130 Suoerior St.. Cambridqe. lD 83610. 2081257-3314 Organized under the laws of the State of:ldaho Date of organization: 17-Feb-98 Form of organization (proprietorship, association, corporation):Corporation lf a Subchapter S Corporation, please specify: Name and address of controlling company, if any:Cambridqe Teleohone Companv. lnc. P.O. Box 69, 130 Superior St., Cambridqe, lD 83610 Names of affiliated companies. Give address and description of business: Cambridge Telephone Company, lnc. P.O. Box 69, 130 Superior St., Cambridqe, lD 83610-Telecommunications Service: CTC Construction, LLC P.O. Box 88, Cambridge, lD 83610-Construction Services lnCom Telecom LLC, 130 N. Superior, Cambridge, lD 8361O-DSL, Telecommunications OFFICERS Report below the title, name and office address of each general officer of the utility at the end of the year. lf there were any changes during the year, show the name, title, and address of the previous officer and the date of change. Title President Name Richard Wiqqins Address 1745 Fairuiew Ave., Weiser, lD 83672 Vice President Kermit Wiooins P.O. Box 69. Cambridoe. lD 83610 Secretary Kristie Kanady P.O. Box 353, Cambridqe, lD 83610 Treasurer Joana Wiqgins P.O. Box 69, Cambridqe, lD 83610 Rev 3/02 Page 1 DIRECTORS List the name of each person who was a member of the Board of Directors at any given time during the year: (Fees related to meetings only.) Name and Address Richard Wiggins P.O. Box 69, Cambridge, Kermit Wiggins P.O. Box 69, Cambridge, lD 83610 lndefinite None Kristie Kanady P.O. Box 353, Cambridge, lD 83610 lndefinite None Joana Wiggins P.O. Box 69, Cambridge, lD 83610 lndefinite None Name of Chairman of the Board:Richard Wiggins Name of Secretary (or Clerk) of Board: Number of Meetings of the Board during the year: Kristie Kanady MANAGERS List the name of each person who performed management duties for the Company during the year, and the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.) Wages and Bonuses Paid Rev 3/02 Page2 Term Expired or Current Term WillExpire lD 83610 lndefinite Meetings Attended This year Fees Paid During Year None SEE ACCOUNTANT'S COMPILATION RTPORT NOTES TO THE FINANGIAL STATEMENTS Please provide important information such as changes in accounting or depreciation practices, extensions or additions to the system; disposal of any substantial portion of the property of the utility; reorganization, mergers, or consolidations with other companies; leases executed; other contracts or agreements entered into; changes made in articles of incorporation or amendments; the occurrence of contingency losses or gains. 1 ln 1998, CTC Telecom, lnc., (CTC) a wholly-owned subsidiary of Cambridge Telephone Company lnc. was incorporated, with an initial investment of $100,000. CTC operates as a Competitive Local Exchanqe Carrier in the state of ldaho. Construction of plant facilities was complete in 1999 and beoan orovidinq services on September 1 , 1999. PCS wireless facilities were completed and service initiated in September,2001. Additional paid-in capital of $1,900,000 was invested by Cambridqe Telephone Company, lnc. throuqh December 31,2014. 2 ln 2013 the Company refinanced a short{erm note with Wells Fargo to a long-term note. This note was repaid by the parent company in 2014 usinq a line of credit from a local bank. The amount is recorded as a payable to the parent companv and is exoected to be repaid at a similar rate as the oriqinal loan. 3 The Company has annual operating lease payments of $12,900 Rev 3/02 Page 3 SEE ACCOUNTANT'S COfu,IPII.ATION REPORT BALANCE SHEET Assets and Other Debits Title of Account Current Assets Balance Beginning of Year -m;001- Balance at End of Year -2w lncrease or (Decrease) - 1',120 1 130 't140 1 150 1 160 1 180 1181 1 190 1191 1200 1201 1210 1220 1280 1290 1 300 1310 1320 1 330 1 3s0 1401 1402 1406 1407 1408 1410 1438 1439 1 500 200'l 2002 2003 2004 2005 2006 2007 31 00 3200 3300 3400 3410 3420 3500 3600 Cash and Equivalents Cash SpecialCash Deposits Working Cash Advances Temporary lnvestments Telecommunications Accts. Receivable Accts. Rec. Allow. -Telecommunications Other Accounts Receivable Accounts Receivable Allow. - Other Notes Receivable Notes Receivable Allowance lnterest & Dividends Receivable Materialand Supplies Prepayments Prepaid Rents Prepaid Taxes Prepaid lnsurance Prepaid Directory Expenses Other Prepayments Other Current Assets Noncurrent Assets lnvestment in Affiliated Companies lnvestment in Nonaffiliated Companies Nonregulated I nvestments Unamortized Debt lssuance Expense Sinking Funds Other Noncurrent Assets Deferred Maintenance & Retirements Deferred Charges Other Jurisdiction Assets - Net Property, Plant and Equipment Telecommunications Plants in Service Prop. Held for Future Telecom. Use Telecom. Plant under Constr. - Short Term Telecom. Plant under Constr. - Long Term Telecom. Plant Adjustment Nonoperating Plant Goodwill Depreciation and Amortization Accounts Accumulated Depreciated Accum. Depre. - Held for Future Use Accumulated Depreciation - Nonoperating Accumulated Amortization - Tangible Accum. Amort. - Capitalized Leases Accum. Amort. - Leasehold lmprovements Accumulated Amortization - lntangible Accumulated Amortization - Other TOTAL ASSETS -06r -66-0- rc 7 @ -mjs- 46,386 s1,509 5,123 T,9-s0- -FBs- -0- 3,190 (19,143) (159,778)126,410 109,806 (140,635) (16,q04) -om- 7,900 4,047,174 3,864,554 (182,620) 2.388,703 2,273,051 (115,q52) 2,026j00 2,01',1,486 (14,6141 Rev 3/02 Page 4 SEE ACCOUI{TANT'S CO iU PILATICi{ REPORT BALANCE SHEET Liabilities & Stockholders' Equity Title of Account Current Liabilities Accounts Payable Notes Payable Advance Billings and Payments Customer Deposits Current Maturities - Long -Term Debt Current Maturities - Capital leases lncome Taxes - Accrued Other Taxes - Accrued Net Current Defer. Oper. lncome Taxes Net Current Defer. Nonoper. lncome Taxes Other Accrued Liabilities Other Current Liabilities Long-Term Debt Funded Debt Premium on Long-Term Debt Discount on Long-Term Debt Reacquired Debt Obligations Under Capital Leases Advances from Affiliated Companies Other Long-Term Debt Other Liabilities & Deferred Credits Other Long-Term Liabilities Unamort. Oper. lnvest. Tax Credits - Net Unamort. Nonoper. lnvest. Tax Credits - Net Net Noncurrent Defer. Oper. lncome Taxes Net Noncur. Defer. Nonoper. lncome Taxes Other Deferred Credits Other Juris. Liab. & Def. Credits - Net Stockholders' Equity CapitalStock Additional Paid-ln Capital Treasury Stock Other Capital Retained Earnings TOTAL LIAB. & OTHER CREDITS 401 0 4020 4030 4040 4050 4060 4070 4080 41 00 4110 4120 4',130 4210 4220 4230 4240 4250 4260 4270 4310 4320 4330 4340 4350 4360 4370 4510 4520 4530 4540 4550 Balance Beginning of Year 196,808 109,771 134,400 11,958 1,628 243,484 192,655 (31,057) Balance at End of Year 113 116,47',l 10,208 220,046 lncrease or (Decrease) 224,305 6,700 (134,400) (1,628) (243,484) 27,391 100,000 1,900,000 (833,547) 2,026,100 100,000 1,900,000 2,011,486 111,941 (14,614) Rev 3/02 Page 5 SE[ ACCOU|.ITAI\.iT'S OCi'dPILATIOI\ RIPOIiT l*lHl lo(o (f)- (f, *l $l l*l Bl=llul (f)to @- N@r{) .1. IolO, I r=r -lul t-E F (>n-tr-J Z.C)=:iiI C)(-) <./>i--2.#7-!:)c)(J(J LLJL]-lL/7 lo*(o F-F-(\l sl 1 -- !, !,E E6!'Eor& b l=l,lp *lEl ElEl t-s(o- N@ul*l,l o,@@-oO) a,(E.s EEq Ed,# E.= H EE g oo )(oE o g,- 3PE Ei h 3 .E,E @ uto tr UJo =z 5o. 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UJoo UJF 5 ==foo =ouJtFz IJJlro 32oi z sou?(o soqo6l soq(\t soq lo oq cf) (o @o)(\I (f)oN @a(Y) cri l,l,l caoooo .CoooLo o (ELco.F (E'6 oLo-op 6 =p p .c .9 3'8o '-' n0)rE OLPo E(E trtEUJLoo E*E PE* o) o)o)o(L z (L =oo J FoFa ]U a g 9)- =.= ce tEetr 6 LrJEFo-6I.IJ Etrl a!1.E=[E1_ 6 tf P .2 =; :- cr, .=uo= F?= E ePr =E : -EEE fli - = s'BEe,aoF2 UJl!o t2ot z Etr8.9tGC'6oEEECLOLeEeO o.4 oE g,+ EE Eg,o,B -EE o F == qF ==Et SEEE i I5 €E= F;;EE ;EE+ o : g lgggg*EggEEfiggggEggE,Tgggg;g*4nrot()(o-N<v)$rNrtr)O-(\rrrr(tl-rN(f)$(OEE R (e E--rFrai+T(rINNNN(\I(Y)(Y)cr)(r)(Y)t\f sl$$$sf t tL 0,<NNoINcINAICTIOINNNNNNNc\INNNNNNNNNc\IN T T INVESTMENTS Report below the investments in Accounts 1401, 1402 and 1406. ldentify each investment as to the account in which included. Minor amounts in Account '1406 may be grouped by classes. Book Cost of lnvestments Disposed of This vear Book Cost of !nvestments Held at End of YearDescription CoBank patronage Allcom Stock Name of Companv Customer accounts receivable Date Acquired various 80,206 1112712002 29,600 lnCom Telecom LLC 2013 (159,778) Totals (49,972) RECEIVABLES Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and include the maturity date and interest rate. Minor amounts in Account 1210 may be combined. Amount at End of Year Notes Receivable Accounts Receivable 53,669 lnterexchange carriers 703 lnCom Telecom LLC 238,185 CTC Lono Distance 8,686 Miscellaneous 6.144 Totals 307,387 Rev 3/02 Page 10 S[t ACC0 Ut iiAi{T'S C(]tuii}ilATi0i{ it[ruliti NOTES PAYABLE For Notes Payable, list each note separately and include the maturity date and interest rate. Name of Creditor Date of Note !nterest Rate Face Amount Totals ACCOUNTS PAYABLE Report below all Accounts Payable amounting to more than $100.00 Name of Creditor Cambridqe Teleohone Companv Arnount 407,744 ADA Countv 911 Adams County Record 1,291 181 Gem State Locatins lntrado lnc.345 KGP Losistics lnc.135 Netxusa lnc.4,653 252Neustar lnc. News Reporter 100 Securitv Coveraoe Telecom Consultino Associates 2,691 1,216 243 2,037 Totals 421,113 Rev 3/02 Page 1 1 F- <:)A-lrJCt: C)F:<: =la!- (_) (_.) t/>F-?: f--;:.:.1 C'"1(..)(-)<d LsJ u-) N oo)o(L No (f) ot EoF I.IJzoz CI =lolLI EI8lax bl IIol EIol El gl (E1tt EIolgNl :ls ElBt ftol EILI .=lEI EIEI EI ED EEIE ttJlai (Er!.lE sglGO .E c.G fgElh -E.$l.t J LIo EoolA *EEI .ti <l .9(5p o)oEaZ g-.EIil I "El E o)Eoi fi.el E E =(E E2oOOalS .t€I* c!.E \ OllIE g9l b OOI v aoooo -c.ooo) LoEoooPo9)F.! tt6E5IEE LxoL$EodtrEt(o=o$E =-.EtH=r.rJ N 5FSOoog*,C\| ^tfEJcrY =t\trYo'Ft=?)=oOo,(,(, U' )ooooooo) P .E!q)T':,E .Ec.o (5 .0)Eo !ooq) Lo+ (5v(!p Eo.=:,oo)Lo-cvv .9,J CAPITAL STOCK Report below the particulars called for concerning common and preferred stock at end of year, designating separate series of any general class. Show totals separately for common and preferred. For each class of preferred stock, show the dividend rate and whether dividends are cumulative or noncumulative. Show details in a footnote of capital stock sold during the year. lnclude number of shares, consideration received, premium or discount, and expenses incurred. Class & Series of Stock Common Number of Shares Authorized 5,000,000 Par Value per Share No Par Outstanding per Balance Sheet Shares Amount 10,000 100,000 Rev 3/02 Page 13 s t [ trr c cc u i'] TAl,l T' s c i ill P I Li\l i c il l rir u i (i Item INCOME & RETAINED EARNINGS STATEMENT TotalCompany ldaho Only Total Operating lncome (from page 15) Total Operating Expenses (from page 17) 7100 Other Operating lncome and Expense 7210 Operating lnvestment Tax Credits-Net 7220 Operating Federal lncome Taxes 7230 Operating State and Local lncome Taxes 7240 Operating Other Taxes 7250 Provision for Deferred Operating lncome Taxes-Net7200 Operating Taxes (Total) 7310 Dividend lncome 7320 lnterest lncome 7330 lncome from Sinking and Other Funds 7340 Allowance for Funds Used During Construction 7350 Gains/Losses from the Disposition of Certain Property 7360 Other Nonoperating lncome 7370 Special Charges7300 Nonoperating lncome and Expense 7410 Nonoperating lnvestment Tax Credits-Net 7420 Nonoperating Federal lncome Taxes 7430 Nonoperating State and Local lncome Taxes 7440 Nonoperating Other Taxes 7450 Provision for Deferred Nonoperating lncome Taxes-Net7400 Nonoperating Taxes 7510 lnterest on Funded Debt 7520 lnterest Expense-Capital Leases 7530 Amortization of Debt lssuance Expense 7540 Other lnterest Deductions 7500 lnterest and Related ltems 7610 Extraordinary lncome Credits 7620 Extraordinary lncome Charges 7630 Current lncome Tax Effect of Extraordinary ltems-Net 7640 Provision for Deferred lncome Tax Effect of Extraordinary ltems-Net Extraordinary ltems 7910 lncome Effect of Jurisdictional Ratemaking Differences-Net 7990 Nonregulated Net lncome AMOUNT TRANSFERRED TO RETAINED EARNINGS Rev 3/02 882,090 Same as 964,572 totalcompany 14,757 66.936 19,150 (14,283) 86,560 6,400 (140,635) (521) (134,7s6) 15,733 16,233 43',t,872 111,841 Page 14 S..1. ,1.: ;::,) ._ Item OPERATING REVENUES TotalGompany ldaho Only Local Network Services Revenues 5001 Basic Area Revenue 5002 Optional Extended Area Revenue 5003 Cellular Mobile Revenue 5004 Other Mobile Services Revenue 5010 Public Telephone Revenue 5040 Local Private Line Revenue 5050 Customer Premises Revenue 5060 Other Local Exchange Revenue 5069 Other Local Exchange Settlements Network Access Services Revenues 5081 End User Revenue (SLC) 5082 Switched Access Revenue (lnterstate) 5083 Special Access Revenue 5084 State Access Revenue (lntrastate) Long Distance Network Services Revenues 5230 Directory Revenue 5240 Rent Revenue 5250 Corporate Operations Revenue 5261 Special Billing Arrangements Revenue 5262 Customer Operations Revenue 5263 Plant Operations Revenue 104,660 Same as totalcompany 31,204 67,505 91,347 7,122 5100 Long Distance Message Revenue - All 204,940 Miscellaneous Revenues 2.199 143,391 5264 Other lncidental Regulated Revenue 16,133 5269 Other Revenue Settlements 5270 Carrier Billing & Collection Revenue Uncollectible Revenues 5301 Uncollectible Revenue - Telecommunications 5302 Uncollectible Revenue - Other TOTAL OPERATING REVENUES 882,090 Please identify the following revenues: USAC USF $ 67.394 . To what account were they booked? Account # 5069.10 State USF $ NONE . To what account were they booked? 213,119 470 Rev 3/02 Page 15 ir: l\iil ;,,; ; ;ii,i i,ll,l, ir,,, i ; r;r, i ; u; ; iii_,,,i iii. OPERATING REVENUES !tem TotalCompany ldaho Only Plant Specific Operations Expense 6110 Network Support Expenses 6112 Motor Vehicle Expense 6113 Aircraft Expense 6114 Special Purpose Vehicles Expense 6115 Garage Work Equipment Expense 6116 Other Work Equipment Expense 6120 General Support Expenses 6121 Land and Building Expenses 6122 Furniture and Artworks Expense 6123 Office Equipment Expense 6124 General Purpose Computers Expense 6210 Central Office Switching Expenses 6211 Analog Electronic Expense 6212 Digital Electronic Expense 621 5 Electro-Mechanical Expense 6220 Operators System Expense 6230 Central Office Transmission Expenses 6231 Radio Systems Expense 6232 Circuit Equipment Expense 6310 lnformation Originationffermination Expense 6311 Station Apparatus Expense 6341 Large Private Branch Exchange Expense 6351 Public Telephone Terminal Equipment Expense 6362 Other Terminal Equipment Expense 6410 Cable and Wire Facilities Expenses 6411 Pole Expense 642'l Aerial Cable Expense 6422 Underground Cable Expense 6423 Buried Cable Expense 6424 Submarine Cable Expense 6425 Deep Sea Cable Expense 6426 lntrabuilding Network Cable Expense 6431 Aerial Wire Expense 6441 Conduit Systems Expense TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 9,542 27,103 57,901 126,359 Same as totalcompany 177 Page 16 249.790 v \-.i.,, rl i*.i,,i".;r,Lr_ !tem OPERATING REVENUES TotalCompany ldaho Only Plant Nonspecific Operations Expense 651 0 Other Property/PlanUEquipment Expenses 6511 Property Held for Future Telecomm. Use Expenses 6512 Provisioning Expense 6530 Network Operations Expense 6531 Power Expense 3,651 2,544 234,866 6561 Depreciation Expense-Telecom. Plant in Service 282,916 6562 Depreciation Expense-Property Held for Future Use 6563 Amortization Expense - Tangible 6564 Amortization Expense - lntangible 6565 Amortization Expense - Other Total Plant Nonspecific Operations Expenses Customer Operations Expense 6610 Marketing 661 1 Product Management 6612 Sales 661 3 Product Advertising 6620 Services 6621 Call Completion Services 6622 Number Services 6623 Customer Services Total Gustomer Operations Expense Corporate Operations Expense 6710 Executive and Planning 6711 Executive 6712 Planning 6720 General and Administrative 6721 Accounting and Finance 67 22 External Relations 6723 Human Resources 6724 lntormation Management 6725 Legal 6726 Procurement 6727 Research and Development 6728 Other General and Administrative 6790 Provision for Uncollectible Notes Receivable Total Corporate Operations Expense TOTAL OPERATING EXPENSES Rev 3/02 523,977 10,627 5,386 27,195 1,035 80,594 'l'14,210 Same as totalcompany 6532 Network Administration Expense 6533 Testing Expense 6534 Plant Operations Administration Expense 6535 Engineering Expense 6540 Access Expense 6560 Depreciation and Amortization Expenses 1,038 64,930 76,595 Page 17 964,572 _ptr) $ i E Ha 6.Eop 0D- Edtr6 l T(ril .t >, =(UEo- o>rr)E(!(LI ,.,lo)ol N(otr)- .<l (O -r$ 1,.-I elEE p*I Fgl- (u 0)\!abE*E9E6.oE6E€'6,=!lodro.vlcd]zo|uJ ,^O-eOEii'o rgx0) €'aad I(ot- ..tEo .9coz LoEo)-c.o _ofo.coz E= =aL.. o)O=E'I : '89 .9, r< Itoebx-oOEoz o oq)o(L = gF >Jt oootr ofo --oIJIt r rle ol I l,E :l :i .l sl l# g 4 n';l ,.,r; g ; 5 EI E€ E € E.ElJ.q d (.) 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I*99uiEEgC'tUlUO OrLI =l6Po."rts ..rr 99ILI oEI -Ol-l 'o .olqrl o 'EI I oOI I -.1'ol; 6 €.,IJ E 36rg0)..6e EE H: E P; *iEE FIEuoro soE AEE EE= I $EE .iEE E rrO s$ xailE<E2 arO)N(glf)=5O)-sl(O;Yc+-r$oo =o.n (D"t t eF>J!i ooo(,(, o Eo o3o o tr .9 Go '6o -go Eoo-.s Jqup o)=oac olololol-l E .9')oo)o ;lol aElolrEl()I olclfIololololol<l JJ cL'= cL2 *"1€ 5P' I9 =: r,l.g te -lEcOEarrtro -tr1900)o OATE xo(_) odoooNIF tio- F !,o (E .9T' .soo <'EFO<-co5uJoC'Oi-gltLo-,J\I<Etr&2-uJ c)ob Il Eoooo oo(E OrElloxl I-Y -r q) E:gEoo< oq C'troocopp- ir,oso E Loo oo Eoz o)l(\rl'l:.oo x 6)L o_ F_ i-.1 : o) oo)o(L No (f) ott-@rr(o F (v)$loN F o'rN'(Y)'$'lo(oF* o)N tsE>.=<J 5lola rtlP'l -lool6 o,_lP6lcl olo (ol6 --l6 rrl(ElLI:l Bp>.=<JtDl (El 9l(EIololJl O(,,-o c)EO =oZ-v +tEEo ElE#.Egd E{s.!- oJ aLI0)l'ElLI(trIol_t (trl*lol_t(El olFIgolol (olcloi'=lolal (Elol_tolFI *l -lol*l Go ozt =oot UJ =oFofo @o IIJFIJJ o- =ooo olrou uJtr =fz oo)c(E !oxtu GoqxiJ6l ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES YEAR ENDED DECEMBER 31,2014. CUSTOMER RELATIONS RULES COMPLIANCE Rule IDAPA 31.21.01.603 Rule IDAPA 31.41.01.105 Please provide copies of: Summarv of Customer Relations Rules for Teleohone Coroorations ldaho Telephone Solicitation Act Notification Method of Notification: Mailed separately to customers lncluded in directory Date of notification 101112014 Yes X No Yes_ No X Alternate method of notification N/A Rule IDAPA 31.41 .O1.403.02 Record of Complaints: Number received by Company Category of complaints (if known): Deposit Disputes Charges on Bill Denial/Termination Quality or Availability of Service Carrier Selection/Assignm ent Miscellaneous Rev 3/02 Page 20 a ): State of ldaho County of Washington and CERTIFICATE ) )ss ) WE, the undersigned RICHARD WIGGINS of the CTC TELECOM. INC.utility, on our oath do severally say that the foregoing return has been prepared under our direction, from the original books, papers, and records of said utility; that we have carefully examined same, and declare the same to be a correct statement of the business affairs of said utility for the period covered by the return in respect to each and every matter and thing therein set forth, to the best of our knowledge, information and belief. 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