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HomeMy WebLinkAbout2009Annual Report.pdf\ ¡Oi fj Aph rr /2 Pr¡ J.- 34 'f C-Tc~i- ANNUAL REPORT OF e ITI zeN 5 7e ¿.£ (!(J",AI u. i ~ A ~ 4/V ~ (bpi ,.t1.NY~.t ..ANd NAME /ll)I ,lR.Ã~~A 9r~£n: Mf.ellu~:t7J 13~3¡-.ADDRESS TO THE IDAHO PUBLIC UTiliTIES COMMISSION FOR THE YEARENDED l)EeeM.ej 81, .(tJ", ~e o r¡, r (l 28Hl APR 12 Pri 3: 3t~ 100 CTE Drive Dallas, PA 18612 April 9, 2009 Randy Lobb Administrator, Utilities Division Idaho Public Utilities Commission 4 72 West Washington Street Boise,ID 83702 RE: Citizens Telecommunications Company ofIdaho Annual Report Dear Mr. Lobb: Enclosed please find the Anual Report for Citizens Telecommunications Company of Idaho for 2009. If you have any questions concerning ths report, please feel free to contact me at 570 631-5003. Sincerely, ~~hek Senior Manager Enclosures Cc: Ingo Hennngsen w/enclosures ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING DECEMBER 31, 2009 .. COMPANY INFORMATION Exact name of utilty: Citizens Telecommunications Company of Idaho Address of principal offce: 201 Lenora Street, McCall, ID 83638 Telephone Number (Area Code_208) 634-6100 Cities or towns served: See attached listing Name and title of offcer having custody of the general corporate books of account: Robert Larson, Vice President and Chief Accounting Offcer Address of offce where corporate books are kept and phone number: 3 High Ridge Park, Stamford, CT 06905 Organized under the laws of the State of: Delaware Date of organization: June 7, 1993 Form of organization (proprietorship, association, corporation): Corporation If a Subchapter S Corporation, please specify: Name and address of controlling company, if any: Citizens Communication Company 3 High Ridge Park, Stamford, CT 06905 Names of affliated companies. Give address and description of business: OFFICERS & DIRECTORS Report below the title, name and office address of each general offcer of the utilty at the end of the year. If there were any changes during the year, show the name, title, and address of the previous offcer and the date of change. Title Name Address Chairman President, Chief Operating Offcer Vice President & Chief Financial Ofcer Vice President Vice President & Chief Accounting Ofcer Vice President, Engineering Vice President & Treasurer Vice President, General Counsel & Secretary Vice President, Regulatory Assistant Secretary Assistant Secretary Mary Agnes Wilderotter Daniel J. McCarthy Donald R. Shassian Peter B. Hayes Robert J. Larson Michael Golob David R. Whitehouse Hilary E Glassman Kenneth Mason Gregg C. Sayre David G. Schwart 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 3 High Ridge Park, Stamford CT 06905 180 S. Clinton Avenue, Rochester, NY 14646 180 S. Clinton Avenue, Rochester, NY 14646 180 S. Clinton Avenue, Rochester, NY 14646 Rev 3/02 Page 1 ~ ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING DECEMBER 31, 2009 Cities or towns served: Aberdeen Carey Cascasde Donnelly Elk City Fairfield Garden Valley Homedale Horseshoe Bend Marsing McCall New Meadows Parma Riggins Springfield Sweet White Bird Wilder .. DIRECTORS List the name of each person who was a member of the Board of Directors at any given time during the year: (Fees related to meetings only.) Term Expired or Current TermName Wil Expire and Address Mary Agnes Wilderotter N/A 3 High Ridge Park, Stamford CT 06905 Donald R. Shassian N/A 3 High Ridge Park, Stamford CT 06905 Daniel J. McCarthy N/A 3 High Ridge Park, Stamford CT 06905 Meetings Attended This year Fees Paid During Year None N/A None N/A None N/A Name of Chairman of the Board: Mary A. Wilderotter Name of Secretary (or Clerk) of Board: Gregg C. Sayre Number of Meetings of the Board during the year: None * Director serves until a successor is elected. MANAGERS List the name of each person who performed management duties for the Company during the year, and the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.) Name Title Wages and Bonuses Paid Michael Towne John Richard Jayo Allen Pruitt Ingo Henningsen Area General Manager Manager, Operations Manager, Engineering Manager, Government Affairs ** Information is Confidential Rev 3/02 Page 2 ..NOTES TO THE FINANCIAL STATEMENTS Please provide important information such as changes in accounting or depreciation practices, extensions or additions to the system; disposal of any substantial portion of the propert of the utility; reorganization, mergers, or consolidations with other companies; leases executed; other contracts or agreements entered into; changes made in articles of incorporation or amendments; the occurrence of contingency losses or gains. None Rev 3/02 Page 3 L BALANCE SHEET Assets and Other Debits Balance Balance Increase Beginning at End or Title of Account of Year of Year 2009 (Decrease) Current Assets 1120 Cash and Equivalents 0 1130 Cash 18,392 (18,034)(36,426) 1140 Special Cash Deposits 0 1150 Working Cash Advances 500 250 (250) 1160 Temporary Investments 0 1180 Telecommunications Accts. Receivable 1,197,623 1...,Qr7;m~~(120,470) 1181 Accts. Rec. Allow. -Telecommunications (111,830)(115,648)(3,818) 1190 Other Accounts Receivable 866,753 ~S~,~11 123,158 1191 Accounts Receivable Allow. - Other 814,325 (969,830)(1,784,156) 1200 Notes Receivable 0 1201 Notes Receivable Allowance 0 1210 Interest & Dividends Receivable 0 1220 Material and Supplies 12,644 9,583 (3,061) 1280 Prepayments 0 1290 Prepaid Rents 0 1300 Prepaid Taxes 0 1310 Prepaid Insurance 0 1320 Prepaid Directory Expenses 0 1330 Other Prepayments 0 1350 Other Current Assets 0 Noncurrent Assets 1401 Investment in Affiliated Companies 43,893,437 56,146,800 12,253,364 1402 Investment in Nonaffliated Companies 0 1406 Nonregulated Investments (82,456)(225) 1407 Unamortized Debt Issuance Expense 0 1408 Sinking Funds 0 1410 Other Noncurrent Assets 0 1438 Deferred Maintenance & Retirements 0 1439 Deferred Charges 0 1500 Other Jurisdiction Assets- Net 0 Propert, Plant and Equipment 2001 Telecommunications Plants in Service 105,002,272 2,166,616 2002 Prop. Held for Future Telecom. Use 0 2003 Telecom. Plant under Constr. - Short Term 918,406 576,728 (341,678)2004 Telecom. Plant under Constr. - Long Term 0 2005 Telecom. Plant Adjustment 28,077,508 28,077,508 0 2006 Nonoperating Plant 0 2007 Goodwill 0 Depreciation and Amortization Accounts 3100 Accumulated Depreciated 81,762,662 3,381,637 3200 Accum. Depre. - Held for Future Use 0 3300 Accumulated Depreciation - Nonoperating & RWIP 7,910 0 (7,910) 3400 Accumulated Amortization - Tangible 0 3410 Accum. Amort. - Capitalized Leases 0 3420 Accum. Amort. - Leasehold Improvements 0 3500 Accumulated Amortization -Intangible 0 3600 Accumulated Amortization - Other 19,699,599 20,378,139 678,540 TOTAL ASSETS 79,137,402 87,338,189 8,200,787 Rev 3/02 Page 4 (_BALANCE SHEET Liabilties & Stockholders' Equity Balance Balance Increase Beginning at End or Title of Account of Year of Year 2009 (Decrease) Current Liabilties 4010 Accounts Payable 405,752 303,351 4020 Notes Payable 0 4030 Advance Bilings and Payments 481,703 564,219 82,516 4040 Customer Deposits 48,211 20,468 (27,742) 4050 Current Maturities - Long -Term Debt 0 4060 Current Maturities - Capital leases 0 4070 Income Taxes - Accrued 0 4080 Other Taxes - Accrued 148,017 3,967 (144,050) 4100 Net Current Defer. Oper. Income Taxes 0 4110 Net Current Defer. Nonoper. Income Taxes 0 4120 Other Accrued Liabilities 8,262 7,388 (874) 4130 Other Current Liabilities 0 0 0 Long-Term Debt 4210 Funded Debt 0 4220 Premium on Long-Term Debt 0 4230 Discount on Long-Term Debt 0 4240 Reacquired Debt 0 4250 Obligations Under Capital Leases ,0 4260 Advances from Affliated Companies ø 0 4270 Other Long-TermDebt 0 Other Liabilties & Deferred Credits 4310 Other Long-TermLiabilities 0 4320 Una mort. Oper. Invest. Tax Credits - Net 0 4330 Una mort. Nonoper. Invest. Tax Credits - Net 0 4340 Net Noncurrent Defer. Oper. Income Taxes 11,528,455 11,963,251 434,796 4350 Net Noncur. Defer. Nonoper. Income Taxes 0 4360 Other Deferred Credits 2,350,881 2,388,781 37,900 4370 Other Juris. Liab. & Def. Credits - Net 0 Stockholders' Equity 4510 Capital Stock 1,000 1,000 0 4520 Additional Paid-In Capital 0 4530 Treasury Stock 0 4540 Other Capital 0 4550 Retained Earnings 64,165,121 7,514,890 TOTAL L1AB. & OTHER CREDITS 79,137,402 87,338,189 8,200,786 Rev 3/02 Page 5 AN A L Y S I S O F T E L E C O M M U N I C A T I O N S P L A N T I N S E R V I C E TO T A L C o m p a n y B a s i s Ba l a n c e Pl a n t Tr a n s f e r s Ba l a n c e Be g i n n i n g Ad d i t i o n s Re t i r e d an d En d of Ye a r Du r i n g y e a r or S o l d Ad j u s t m e n t s of Y e a r 2 0 0 9 An a l y s i s o f T e l e c o m m u n i c a t i o n s P l a n t i n S e r v i c e 21 1 1 La n d 47 , 7 0 9 ' 47 , 7 0 9 21 1 2 Mo t o r V e h i c l e s 1, 0 1 0 , 0 4 6 11 5 , 5 9 8 89 4 , 4 4 8 21 1 3 Ai r c r a f t 0 0 21 1 4 Sp e c i a l P u r p o s e V e h i c l e s 58 , 5 6 0 58 , 5 6 0 21 1 5 Ga r a g e W o r k E q u i p m e n t 0 0 21 1 6 Ot h e r W o r k E q u i p m e n t 68 5 , 7 9 9 29 , 9 1 4 71 5 , 7 1 3 21 2 1 Bu i l d i n g s 4, 0 2 6 , 3 2 2 6, 4 9 2 7, 0 5 4 4, 0 2 5 , 7 6 0 21 2 2 Fu r n i t u r e 51 , 8 6 1 51 , 8 6 1 21 2 3 Of f i c e E q u i p m e n t 80 , 9 1 1 80 , 9 1 1 21 2 4 Ge n e r a l P u r p o s e C o m p u t e r s 14 7 , 9 2 3 14 7 , 9 2 3 22 1 1 An a l o g E l e c t r o n i c S w i t c h i n g 0 0 22 1 2 Di g i t a l E l e c t r o n i c S w i t c h i n g 16 , 3 2 2 , 7 3 1 72 , 6 3 8 15 , 5 6 4 16 , 3 7 9 , 8 0 5 22 1 5 El e c t r o - M e c h a n i c a l S w i t c h i n g 0 0 22 2 0 Op e r a t o r S y s t e m s 0 0 22 3 1 Ra d i o S y s t e m s 1, 0 5 3 , 3 5 1 5, 3 1 3 5, 3 1 3 1, 0 5 3 , 3 5 1 22 3 2 Ci r c u i t E q u i p m e n t 14 , 1 7 5 , 6 9 9 89 8 , 0 9 2 35 , 4 6 1 15 , 0 3 8 , 3 3 0 23 1 1 St a t i o n A p p a r a t u s 0 0 23 2 1 Cu s t o m e r P r e m i s e s W i r i n g 0 0 23 4 1 La r g e P r i v a t e B r a n c h E x c h a n g e s 0 0 23 5 1 Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t 0 0 23 6 2 Ot h e r T e r m i n a l E q u i p m e n t 16 2 , 1 7 5 16 2 , 1 7 5 24 1 1 Po l e s 91 3 , 1 4 7 5, 5 3 3 ' 16 , 9 9 8 90 1 , 6 8 2 24 2 1 Ae r i a l C a b l e 5, 5 3 6 , 4 1 5 66 , 6 6 5 14 , 9 9 0 5, 5 8 8 , 0 9 0 24 2 2 Un d e r g r o u n d C a b l e 1, 4 7 4 , 6 8 9 12 , 1 6 3 4, 3 5 0 1, 4 8 2 , 5 0 2 24 2 3 Bu r i e d C a b l e 57 , 1 7 8 , 2 9 3 1; 3 7 4 , 8 8 6 89 , 7 5 1 58 , 4 6 3 , 4 2 8 24 2 4 Su b m a r i n e C a b l e 0 0 24 2 6 In t r a b u i l d i n g N e t w o r k C a b l e 0 0 24 3 1 Ae r i a l W i r e 85 , 1 6 5 85 , 1 6 5 24 4 1 Co n d u i t S y s t e m s 1, 9 9 1 , 4 7 5 1, 9 9 1 , 4 7 5 26 8 1 Ca p i t a l L e a s e s ° 0 26 8 2 Le a s e h o l d I m p r o v e m e n t s ° 0 26 9 0 In t a n g i b l e s ° 0 TO T A L P L A N T A C C O U N T S 10 5 , 0 0 2 , 2 7 1 2, 4 7 1 , 6 9 6 30 5 , 0 7 9 ° 10 7 , 1 6 8 , 8 8 8 Re v 3 / 0 2 Pa g e 6 AN A L Y S I S O F T E L E C O M M U N I C A T I O N S P L A N T A C C O U N T S ID A H O O p e r a t i o n s On l y Ba l a n c e Be g i n n i n g of Ye a r An a l y s i s o f T e l e c o m m u n i c a t i o n s P l a n t i n S e r v i c e 21 1 1 21 1 2 21 1 3 21 1 4 21 1 5 21 1 6 21 2 1 21 2 2 21 2 3 21 2 4 22 1 1 22 1 2 22 1 5 22 2 0 22 3 1 22 3 2 23 1 1 23 2 1 23 4 1 23 5 1 23 6 2 24 1 1 24 2 1 24 2 2 24 2 3 24 2 4 24 2 6 24 3 1 24 4 1 26 8 1 26 8 2 26 9 0 Re v 3 / 0 2 La n d Mo t o r V e h i c l e s Ai r c r a f t Sp e c i a l P u r p o s e V e h i c l e s Ga r a g e W o r k E q u i p m e n t Ot h e r W o r k E q u i p m e n t Bu i l d i n g s Fu r n i t u r e Of f i c e E q u i p m e n t Ge n e r a l P u r p o s e C o m p u t e r s An a l o g E l e c t r o n i c S w i t c h i n g Di g i t a l E l e c t r o n i c S w i t c h i n g El e c t r o - M e c h a n i c a l S w i t c h i n g Op e r a t o r S y s t e m s Ra d i o S y s t e m s Ci r c u i t E q u i p m e n t St a t i o n A p p a r a t u s Cu s t o m e r P r e m i s e s W i r i n g La r g e P r i v a t e B r a n c h E x c h a n g e s Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t Ot h e r T e r m i n a l E q u i p m e n t Po l e s Ae r i a l C a b l e Un d e r g r o u n d C a b l e Bu r i e d C a b l e Su b m a r i n e C a b l e In t r a b u i l d i n g N e t w o r k C a b l e Ae r i a l W i r e Co n d u i t S y s t e m s Ca p i t a l L e a s e s Le a s e h o l d I m p r o v e m e n t s In t a n g i b l e s TO T A L P L A N T A C C O U N T S Ad d i t i o n s Du r i n g Y e a r Pl a n t Re t i r e d or S o l d Tr a n s f e r s an d Ad j u s t m e n t s * T O T A L C O M P A N Y D O L L A R S A N D I D A H O O P E R A T I O N S D O L L A R S A R E T H E S A M E . Pa g e ? ~ Ba l a n c e En d of Ye a r ~ AN A L Y S I S O F E N T R I E S I N A C C U M U l A T E D D E P R E C I A T I O N Ac c o u n t 3 1 0 0 TO T A l C o m p ä n y B a s i s Ba l a n c e Cr e d i t s Re t i r e m e n t s Ba l a n c e Be g i n n i n g De p r e c i a t i o n Du r i n g an d En d of Ye a r Ra t e * Ye a r Ad j u s t m e n t s of Y e a r 2 0 0 9 An a l y s i s o f E n t r i e s i n A c c u m u l a t e d D e p r e c i a t i o n 21 1 2 Mo t o r V e h i c l e s (1 4 5 , 7 9 7 ) 5. 1 0 % 49 , 3 0 2 (1 0 7 , 6 8 8 ) (2 0 4 , 1 8 3 ) 21 1 3 A i r c r a f t 0 0 21 1 4 S p e c i a l P u r p o s e V e h i c l e s 56 , 7 3 7 5. 1 0 % 2, 9 8 7 59 , 7 2 4 21 1 5 G a r a g e W o r k E q u i p m e n t 0 0 21 1 6 O t h e r W o r k E q u i p m e n t 53 5 , 9 7 1 5. 1 0 % 36 , 4 3 8 57 2 , 4 0 9 21 2 1 Bu i l d i n g s 2, 6 0 0 , 5 2 6 3. 6 0 % 14 4 , 9 3 8 (7 , 0 5 4 ) 2, 7 3 8 , 4 1 0 21 2 2 Fu r n i t u r e 26 , 7 1 7 4. 0 0 % 2, 0 7 4 28 , 7 9 1 21 2 3 O f f i c e E q u i p m e n t (9 1 , 1 6 7 ) 4. 4 0 % 3, 0 4 0 (8 8 , 1 2 7 ) 21 2 4 G e n e r a l P u r p o s e C o m p u t e r s 15 5 , 9 4 5 0. 0 0 % 15 5 , 9 4 5 22 1 1 An a l o g E l e c t r o n i c S w i t c h i n g 0 0 22 1 2 Di g i t a l E l e c t r o n i c S w i t c h i n g 19 , 2 2 6 , 1 1 5 12 . 2 0 % 33 5 , 6 0 4 (1 5 , 5 6 4 ) 19 , 5 4 6 , 1 5 5 22 1 5 E l e c t r o - M e c h a n i c a l S w i t c h i n g 0 0 22 2 0 O p e r a t o r S y s t e m s 0 0 22 3 1 Ra d i o S y s t e m s 1, 5 5 9 , 6 3 2 0. 0 0 % (5 , 3 1 3 ) 1, 5 5 4 , 3 1 9 22 3 2 C i r c u i t E q u i p m e n t 12 , 9 1 8 , 4 1 0 12 . 2 0 % 22 3 , 9 9 6 (3 5 , 4 6 1 ) 13 , 1 0 6 , 9 4 5 23 1 1 St a t i o n A p p a r a t u s 0 0 23 2 1 Cu s t o m e r P r e m i s e s W i r i n g 0 0 23 4 1 La r g e P r i v a t e B r a n c h E x c h a n g e s 0 0 23 5 1 Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t 0 0 23 6 2 O t h e r T e r m i n a l E q u i p m e n t 16 3 , 7 0 2 0. 0 0 % 16 3 , 7 0 2 24 1 1 Po l e s 1, 3 1 1 , 5 3 7 0. 0 0 % (1 6 , 9 9 8 ) 1, 2 9 4 , 5 3 9 24 2 1 Ae r i a l C a b l e 6, 1 6 2 , 7 7 1 8. 9 0 % 12 6 , 2 9 6 (1 4 , 9 9 0 ) 6, 2 7 4 , 0 7 7 24 2 2 Un d e r g r o u n d C a b l e 1, 0 4 8 , 1 6 4 5. 6 0 % 83 , 0 0 2 (4 , 3 5 0 ) 1, 1 2 6 , 8 1 6 24 2 3 B u r i e d C a b l e 35 , 3 5 9 , 1 1 5 4. 5 0 % 2, 6 0 5 , 4 0 8 (8 9 , 7 5 1 ) 37 , 8 7 4 , 7 7 2 24 2 4 S u b m a r i n e C a b l e 0 0 24 2 6 In t r a b u i l d i n g N e t w o r k C a b l e 0 0 24 3 1 Ae r i a l W i r e 12 7 , 4 1 2 0. 0 0 % 12 7 , 4 1 2 24 4 1 Co n d u i t S y s t e m s 74 6 , 8 7 4 3. 3 0 % 65 , 7 1 9 81 2 , 5 9 3 TO T A L 81 , 7 6 2 , 6 6 4 3, 6 7 8 , 8 0 4 (2 9 7 , 1 6 9 ) 85 , 1 4 4 , 2 9 9 *P l e a s e l i s t i n d i v i d u a l d e p r e c i a t i o n r a t e f o r e a c h a c c o u n t . 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C:(,COE ~E Q)E :J..-S ~ x~ Q) co:: ~ Q) - e.S ti ~ - WEE Uu ~Ei E~=C/ ~..~e. ~u 0 ~ ~ (, Q) .- ~cr Q)~E UC/~~ ~ c:i-:J ~ 0~:Je. _ (, (,CJ -CJCJcoQ)O" .0 Q)~C Q) 0"3 c: Q) - (, - E C::J - ~ c: W co _ ~ CJ- CJ CJ W 0" Q) CJ c: ~ c: Q) CJ Q) ~E m 0 - u.o Q) E0Q) o~w E~eocoooEE~Q)Q)..co coz Q).!e ~ e- ~ e. .. õ l: ti ;: Q) .9- co ~ - e..£ Q) "0 ~ U ~ 00..- :J0~ -:JQ)(,Q)C/_:Je.ricoQ)E -C:.oQ)c:e;:- .. .~ 0 :J ri _ Q) CJ ~ e. ~ ~ - ~ .o:J co - ~ C/C Q) ri~ CJ Q) 0" w-:2 ~ ;:-~ Q)~ Q) Q) co 0U~"O-W ~ ~ ~ Q) ~ ~ ~ W ~ ~~ 62 C/ ~ c: E ri i- I- U æ ro ~ ~ ~'0 ~ co- ~~-- Q) ~ 0 - ~ co 0- 0 0 Q) (,.. CJ-~"O E.o--o 0 ~ (, COQ) "0 ~ (, Q) _ - - ~ - :J _ _ = Q) co Q) Q) co "00- (, Q) ~..= ~= c: CO~(, Q)"O (,~ CJ ~.o..~~"O~.o ~~ c:_~~ e.CO-:J:J_ Q) c:-~ e.CO~_:J CO:J- 0 Q) C::J:JE Q) 0 ~ 0: ~ C/ C9 0 m LL 0 C9 ~ 0 wOo: U C/ U .. ri 0 ri C:~ m C/ - c: U~ NM~ ~m~ NM~~N ~O ~N~~ ~ ~ N~ ~N M~ m~ ~ë ~~~ ~~ N NNN ~ ~ ~N M M~N ~ ~m~NN N NNM~cr N N N N N N N N N ~ ~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ 0) Q)~ COri ..c::J0(,(, CO..(, COQ)~ .E Q)- CO.. c:0:¡ CO 13 Q)~e. Q)"0~:J"0.:; 'õ...£ ~-.~0 Q)l-NCJeCO Q)CO:;ã:(J..ci ..INVESTMENTS Report below the investments in Accounts 1401, 1402 and 1406. Identify each investment as to the account in which included. Minor amounts in Account 1406 may be grouped by classes. Description Nonregulated I/W,CPE & VM Total Account 1406 Date Acquired Book Cost of Investments Disposed of This year 2009 Book Cost of Investments Held at End of Year (82,681) Totals RECEIVABLES Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and include the maturity date and interest rate. Minor amounts in Account 1210 may be combined. Name of Company Telephone Accounts Receivable Amount at End of Year Notes Accounts Receivable Receivable 1,077,153 Total Account 1180 1,077,153 Carrier Access Billing Affliates Intralata Settlements Various Total Account 1190 928,197 o 61,714 989,911 Totals 2,067,065 Rev 3/02 Page 10 ..NOTES PAYABLE For Notes Payable, list each note separately and include the maturity date and interest rate. Name of Creditor Totals Date of Note Interest Rate ACCOUNTS PAYABLE Report below all Accounts Payable amounting to more than $100.00 Name of Creditor Accrued CWIP Misc Vouchefed Itèìns Pâyroll Items Taxes & Regi.latory Fees AT&T Internet Expense Various Intralata Settlements Due Date Face Amount Amount $32,707 $2,041 . $52,850 $376,011 $6,835 $8,187 $14,918 $215,555 Totals Rev 3/02 Page 11 $709,103 LO N G - T E R M D E B T Ac c o u n t s 4 2 1 0 , 4 2 4 0 , 4 2 5 0 , 4 2 6 0 , 4 2 7 0 a n d 4 3 1 0 Li s t t h e r e q u i r e d d a t a f o r e a c h o b l i g a t i o n i n c l u d e d i n t h e s e a c c o u n t s , g r o u p i n g t h e m b y a c c o u n t n u m b e r a n d s h o w i n g t o t a l s f o r e a c h a c c o u n t . If a n y o b l i g a t i o n s m a t u r e s e r i a i i y o r o t h e r w i s e a t v a r i o u s d a t e s , g i v e p a r t i c u l a r s i n a n o t e . Cl a s s & S e r i e s of O b l i g a t i o n In t e r c o m p a n y P a y a b l e s - Ci t i z e n s C o m m u n i c a t i o n s Co m p a n y Re v 3 / 0 2 Da t e of Is s u e Da t e of Ma t u r i t v Fa c t Am o u n t Au t h o r i z e d Ou t s t a n d i n g Ye a r - E n d Pr e m i u m ! D i s c o u n t Ye a r To t a l A m o r t i z e d o Pa g e 1 2 ~ In t e r e s t f o r y e a r Ra t e A m o u n t . CAPITAL STOCK Report below the particulars called for concerning common and preferred stock at end of year, designating separate series of any general class. Show totals separately for common and preferred. For each class of preferred stock, show the dividend rate and whether dividends are cumulative or noncumulative. Show details in a footnote of capital stock sold during the year. Include number of shares, consideration received, premium or discount, and expenses incurred. Class & Series of Stock Common Rev 3/02 Number of Shares Authorized 100 Par Value per Share Page 13 Outstanding per Balance Sheet Shares Amount 10 o o --INCOME & RETAINED EARNINGS STATEMENT Year end 2009 Item Total Company Idaho Only ** Total Operating Income (from page 16) Total Operating Expenses (from page 18) 7100 Other Operating Income and Expense 7210 Operating Investment Tax Credits-Net 7220 Operating Federal Income Taxes 7230 Operating State and Local Income Taxes 7240 Operating Other Taxes 7250 Provision for Deferred Operating Income Taxes-Net 7200 Operating Taxes (Total) 7310 Dividend Income 7320 Interest Income 7330 Income from Sinking and Other Funds 7340 Allowance for Funds Used During Construction 7350 Gains/Losses from the Disposition of Certain Property 7360 Other Nonoperating Income 7370 Special Charges 7300 Nonoperating Income and Expense 7410 Nonoperating Investment Tax Credits-Net 7420 Nonoperating Federal Income Taxes 7430 Nonoperating State and Local Income Taxes 7440 Nonoperating Other Taxes 7450 Provision for Deferred Nonoperating Income Taxes-Net 7400 Nonoperating Taxes 7510 Interest on Funded Debt 7520 Interest Expense-Capital Leases 7530 Amortization of Debt Issuance Expense 7540 Other Interest Deductions 7500 Interest and Related Items 7610 Extraordinary Income Credits 7620 Extraordinary Income Charges , 7630 Current Income Tax Effect of Extraordinary Items-Net 7640 Provision for Deferred Income Tax Effect of Extraordinary Items-Net 7600 Extraordinary Items 7910 Income Effect of Jurisdictional Ratemaking Differences-Net 7990 Nonregulated Net Income AMOUNT TRANSFERRED TO RETAINED EARNINGS ** 'Total Company' and 'Idaho Only' are the same Rev 3/02 o o 3,626,827 935,794 273,204 542,486 5,378,311 o o o (7,910) o 678,540 2,435 673,065 o o o o o o o o o 827 827 o o o o o o (3,000,581 ) 7,514,890 Page 14 ~ Item OPERATING REVENUES Year end 2009 Total Company Idaho Only Local Network Services Revenues 5001 Basic Area Revenue 5002 Optional Extended Area Revenue 5003 Cellular Mobile Revenue 5004 Other Mobile Services Revenue 5010 Public Telephone Revenue 5040 Local Private Line Revenue 5050 Customer Premises Revenue 5060 Other Local Exchange Revenue 5069 Other Local Exchange Settlements Network Access Services Revenues 5081 End User Revenue (SLC) 5082 Switched Access Revenue (Interstate) 5083 Special Access Revenue 5084 State Access Revenue (Intrastate) Long Distance Network Services Revenues 5100 Long Distance Message Revenue - All Miscellaneous Revenues 5230 Directory Revenue 5240 Rent Revenue 5250 Corporate Operations Revenue 5261 Special Biling Arrangements Revenue 5262 Customer Operations Revenue 5263 Plant Operations Revenue 5264 Other Incidental Regulated Revenue 5269 Other Revenue Settlements 5270 Carrier Biling & Collection Revenue Uncollectible Revenues 5301 Uncollectible Revenue - Telecommunications 5302 Uncoiiectible Revenue - Other 5,880,479 o 240,687 o o 31,876 o 1,781,501 o ** 1,648,573 3,696,798 2,768,185 4,575,799 27,185 120,190 77,302 o o o o 153,663 o 439,541 (375,655) TOTAL OPERATING REVENUES 21,066,124 Please identify the following revenues: NECA USF $_1,098069.00 To what account were they booked? 5082 State USF $_11,436.15 . To what account were they booked? 5084 ** 'Total Company' and 'Idaho Only' are the same Rev 3/02 Page 15 " Item OPERATING EXPENSES Year end 2009 Total Company Idaho Only .. Plant Specific Operations Expense 6110 Network Support Expenses 6112 Motor Vehicle Expense 6113 Aircraft Expense 6114 Special Purpose Vehicles Expense 6115 Garage Work Equipment Expense 6116 Other Work Equipment Expense 6120 General Support Expenses 6121 Land and Building Expenses 6122 Furniture and Artorks Expense 6123 Offce Equipment Expense 6124 General Purpose Computers Expense 6210 Central Offce Switching Expenses 6211 Analog Electronic Expense 6212 Digital Electronic Expense 6215 Electro-Mechanical Expense 6220 Operators System Expense 6230 Central Offce Transmission Expenses 6231 Radio Systems Expense 6232 Circuit Equipment Expense 6310 Information OriginationlT ermination Expense 6311 Station Apparatus Expense 6341 Large Private Branch Exchange Expense 6351 Public Telephone Terminal Equipment Expense 6362 Other Terminal Equipment Expense 6410 Cable and Wire Facilities Expenses 6411 Pole Expense 6421 Aerial Cable Expense 6422 Underground Cable Expense 6423 Buried Cable Expense 6424 Submarine Cable Expense 6425 Deep Sea Cable Expense 6426 Intrabuilding Network Cable Expense 6431 Aerial Wire Expense 6441 Conduit Systems Expense 32 31 o o o 1 831,790 264,009 7,197 23,219 537,365 527,504 o 527,504 o 9,454 12,340 o 12,340 64,571 ** 64,571 840,150 60,746 10,005 16,218 753,181 o o o o o TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 2,285,842 ** 'Total Company' and 'Idaho Only' are the sameRev 3/02 Page 16 . ..OPERATING EXPENSES Year end 2009 Total CompanyItem Idaho Only ** Plant Nonspecific Operations Expense 6510 Other Property/PlanUEquipment Expenses 6511 Propert Held for Future Telecomm. Use Expenses 6512 Provisioning Expense 6530 Network Operations Expense 6531 Power Expense 6532 Network Administration Expense 6533 Testing Expense 6534 Plant Operations Administration Expense 6535 Engineering Expense 6540 Access Expense 6560 Depreciation and Amortization Expenses 6561 Depreciation Expense-Telecom. Plant in Service 6562 Depreciation Expense-Property Held for Future Use 6563 Amortization Expense - Tangible 6564 Amortization Expense - Intangible 6565 Amortization Expense - Other Total Plant Nonspecific Operations Expenses Customer Operations Expense 6610 Marketing 6611 Product Management 6612 Sales 6613 Product Advertising 6620 Services 6621 Call Completion Services 6622 Number Services 6623 Customer Services Total Customer Operations Expense Corporate Operations Expense 6710 Executive and Planning 6711 Executive 6712 Planning 6720 General and Administrative 6721 Accounting and Finance 6722 External Relations 6723 Human Resources 6724 Information Management 6725 Legal 6726 Procurement 6727 Research and Development 6728 Other General and Administrative 6790 Provision for Uncollectible Notes Receivable Total Corporate Operations Expense 302 o 302 1,050,092 116,126 420,359 70,138 427,928 15,541 854,550 3,679,028 3,679,028 o o o o 5,583,973 585,130 94,099 258,741 232,290 801,032 50,796 8,350 741,886 1,386,162 223,250 214,935 8,315 1,020,385 241,735 153,579 85,541 188,138 29,893 9,038 ° 312,461 ° 1,243,635 TOTAL OPERATING EXPENSES ** 'Total Company' and 'Idaho Only' are the same Rev 3/02 10,499,612 Page 17 Na m e o f C e n t r a l O f f i c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ab e r d e e n 39 7 Ch e c k o n e : x Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l 1, 9 2 0 Ch e c k o n e : -L E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 80 5 I n s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 1, 3 5 6 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- p a r t v 1- D a r t v mu l t i - p a r t v re s i d e n c e 6 58 4 - 59 0 -- 6 54 4 0 55 0 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : o 1 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s 2 12 1 BU S I N E S S ce n t r e x mu l t i - l i n e sin a l e l i n e sin a l e l i n e su b t o t a l 1- p a r t v 1- D a r t v mu l t i - D a r t y bu s i n e s s 8 41 20 9 - 25 8 -- 8 39 21 4 0 26 1 Di r e c t o r y L i s t i n a s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * To t a l Re s i d e n c e~63 **12 7 8 Pa g e 1 8 A b e r d e e n Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 . 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ca r e y 82 3 . Ch e c k o n e : x Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l 64 0 Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 28 4 In s t a l l e d / E q u i p p e d : Cla s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 48 6 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x . P A L . S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e sin a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t 1- o a r t v mu l t i : D a r t v re s i d e n c e 2 21 9 - 22 1 -- 1 19 0 0 19 1 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Dia l T o n e f r o m t h i s C O : Dia l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : o 3:i 2 BU S I N E S S ce n t r e x mu l t i - l i n e sin a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s - 1 97 - 98 - - . - 0 1 95 0 96 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 1 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : 39 7 Pa g e 1 8 C a r e y To t a l Re s i d e n c e~Ei Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t í o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r CE N T R A L O F F I C E / D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ca s c a d e 38 2 x 2, 4 3 2 2, 2 8 4 Ch e c k o n e : Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l Ch e c k on e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s 1, 3 0 7 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v re s i d e n c e 7 1. 0 2 6 - 10 3 3 -- 4 95 2 0 95 6 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : o 20 22 2 BU S I N E S S ce n t r e x mu l t i - l i n e si n o l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s 19 32 32 9 - 38 0 -- 25 31 31 5 0 37 1 Di r e c t o r v L i s t i n o s : Di a l t o n e f r o m a n o t h e r C O : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Cu s t o m e r C a l l n g : 1 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **19 7 9 Pa g e 1 8 C a s c a d e To t a l Re s i d e n c e ~5i Na m e o f C e n t r a l O f f i c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Do n n e l l y 32 5 x 2, 1 7 6 1, 4 9 2 Ch e c k on e : Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 82 2 7 19 RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin a l e l i n e su b t o t a l 1- p a r t y 1- D a r t v mu l t i - D a r t v re s i d e n c e 5 70 8 - 71 3 -- 4 66 0 0 66 4 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : o BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- D a r t v 1- D a r t v mu l t i - p a r t y bu s i n e s s 21 7 17 0 - 19 8 --: 25 7 13 3 0 16 5 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **11 2 8 Pa g e 1 2 D o n n e l l y To t a l Re s i d e n c e ~5i Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) El k C i t y . 84 2 x Ch e c k o n e : Di g i t a l An a l o g 64 0 Ty p e : D M S - 1 0 No r t e l Ch e c k o n e : ~ E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 37 2 In s t a l l e d / E q u i p p e d : 48 9 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s 2 15 Cl a s s i f c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n o l e l i n e su b t o t a l 1- o a r t y 1- n a r t v mu l t i - o a r t y re s i d e n c e 0 28 5 - 28 5 -- 0 29 0 0 29 0 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : o BU S I N E S S ce n t r e x mu l t i - l i n e si n o l e l i n e si n o l e l i n e su b t o t a l 1- o a r t v 1- n a r t y mu l t i - o a r t y bu s i n e s s - 14 76 - 90 -- 0 14 73 0 87 Di r e c t o r y L i s t i n g s : Di a l t o n e f r o m a n o t h e r C O : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : 2 7 Cu s t o m e r C a l l n g : 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : ** 67 Pa g e 1 8 E l k C i t y To t a l Re s i d e n c e ~8m Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Fa i r f e l d 76 4 x Ch e c k o n e : Di g i t a l An a l o g 76 8 Ty p e : D M S - 1 0 No r t e l Ch e c k on e : X E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 49 3 In s t a l l e d / E q u i p p e d : Cl a s s i f c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 71 7 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t mu l t i - p a r t y re s i d e n c e 2 36 1 - 36 3 -- 0 33 5 0 33 5 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r G a l l i n g : 10 12 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s 55 6 12 0 - 18 1 -- 50 3 11 5 0 16 8 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : ** 59 7 pa g e 1 8 F a i r f e l d To t a l Re s i d e n c e~Ei Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ga r d e n V a l l e y 46 2 x 1, 0 2 4 Ch e c k o n e : Di g i t a l An a l o g Ty p e : R S L E No r t e l Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 88 7 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t y 1- o a r t y mu l t i - o a r t y re s i d e n c e 9 1 1 9 3 - 12 0 2 -- 5 1 1 7 4 0 11 7 9 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : 1, 3 9 2 7 12 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t y mu l t i - p a r t y bu s i n e s s 4 10 21 1 - 22 5 . -- 2 9 20 9 0 22 0 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **14 3 2 Pa g e 1 e G a r d e n V a l l e y To t a l Re s i d e n c e ~5i Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F i C e D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s . o t h e r w i s e i n d i c a t e d ) Ho m e d a l e 33 7 x 3, 8 4 0 Ch e c k o n e : Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 2, 5 5 5 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s 13 52 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - p a r t y re s i d e n c e 13 1 3 5 2 - 13 6 5 -- 10 1, 2 5 0 0 12 6 0 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : 3 1, 6 8 2 BU S I N E S S ce n t r e x mu l t i - l i n e si n g l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t y mu l t i - p a r t y bu s i n e s s 20 70 33 8 - 42 8 -- 19 70 34 6 0 43 5 Di r e c t o r y L i s t i n g s : Dia l t o n e f r o m a n o t h e r C O : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Cu s t o m e r C a l l in a : 3 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **29 7 9 Pa g e 1 8 H o m e d a l e To t a l Re s i d e n c e ~5i Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a o a c i t v De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ho r s e s h o e B e n d " 79 3 Ch e c k o n e : x Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l 1, 2 8 0 Ch e c k on e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 55 2 In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * dis c o n n e c t s * * en d o f ye a r 80 5 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v re s i d e n c e 5 46 0 - 46 5 -- 2 41 1 0 41 3 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : 2 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : Cu s t o m e r L i n e s : _ (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s .1 22 1 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s 6 3 15 0 - 15 9 -- 6 0 13 7 0 14 3 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * To t a l Re s i d e n c e~Ei ** 87 6 Pa g e 1 8 H o r s e s h O é B e n d Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r CE N T R A L OF F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s ' o t h e r w i s e in d i c a t e d ) Ma r s i n g 89 6 x 2, 1 7 6 1, 2 1 1 Ch e c k o n e : Di g i t a l An a l o g Ty p e : R s l e No r t e l Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 95 7 2 7 RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin o l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t re s i d e n c e 19 83 3 - 85 2 -- 11 74 5 0 75 6 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l i n g : BU S I N E S S ce n t r e x mu l t i - l i n e si n o l e l i n e si n o l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - D a r t y bu s i n e s s 11 27 18 0 - 21 8 -- 10 26 17 1 0 20 7 Di r e c t o r y L i s t i n o s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : o To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **17 3 8 Pa g e 1 8 M a r s i n g To t a l Re s i d e n c e ~Ei ~ CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Mc C a l l Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : 6 3 4 , 6 3 0 No r t e l Ty p e : D M S - 1 0 Ce n t r a l O f f c e S w i t c h Ch e c k o n e : Ch e c k o n e : Ch e c k a l l t h a t a p p l y : x X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : Di g i t a l An a l o g St a n d A l o n e Ho s t Re m o t e x Ac c e s s L i n e s i n U s e Ac c e s s L i n e C a p a c i t y 4, 4 4 0 Cu s t o m e r L i n e s : _ (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 7, 2 9 6 De s i g n : 28 72 6, 0 2 9 In s t a l l e d / E q u i p p e d : Cl a s s i f c a t i o n o f C u s t o m e r A c c e s s To t a l Re s i d e n c e ~6i BU S I N E S S RE S I D E N C E ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s 25 3 84 1, 3 6 1 - 1, 6 9 8 -- 22 5 80 1 3 0 0 0 1 6 0 5 mu l t i - l i n e sin a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t mu l t i - o a r t v re s i d e n c e 31 3 0 7 2 - 3. 1 0 3 - c - 21 2 8 4 2 0 2. 8 6 3 be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r ** D a t a N o t A v a ì l a b l e a t t h ì s t ì m e Di r e c t o r y L i s t i n a s : Fo r e i g n E x c h a n g e : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Di a l T o n e f r o m t h i s C O : 11 Di a l t o n e f r o m a n o t h e r C O : 8 o Cu s t o m e r C a l l i n g : Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : ** To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : 50 7 4 pa g e 1 8 M c C a l l Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ne w M e a d o w s 34 7 Ch e c k o n e : Di g i t a l An a l o g Ty p e : R S L E No r t e l x 1, 0 2 4 Ch e c k on e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 79 5 In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 95 1 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v re s i d e n c e 10 64 6 - 65 6 -- 6 62 4 0 63 0 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i a n E x c h a n a e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n a : 1 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s .2 7 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s 11 12 16 0 - 18 3 -- 11 12 14 7 0 17 0 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * To t a l Re s i d e n c e ~Ei **12 0 2 Pa g e 1 8 N e w M e o o o w s Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Pa r m a . 72 2 x 2, 6 2 4 2, 5 6 0 Ch e c k o n e : Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l Ch e c k on e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - p a r t v re s i d e n c e 16 1 2 9 5 - 1 3 1 1 -- 11 1. 2 2 2 0 12 3 3 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l n g : 3 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - p a r t v bu s i n e s s 11 44 29 5 - 35 0 -- 10 42 28 6 0 33 8 Di r e c t o r y L i s t i n q s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 2 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **26 1 6 Pa g e 1 8 P a r m a 1, 5 6 2 g 23 1 To t a l Re s i d e n c e El 5i Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Ri Q Q i n s . 62 8 Ch e c k o n e : x Di g i t a l An a l o g Ty p e : D M S - 1 0 No r t e l 1, 2 8 0 Ch e c k on e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e 97 3 In s t a l l e d / E q u i p p e d : Cl a s s i f c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 1, 1 0 8 RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin Q l e l i n e su b t o t a l 1- o a r t 1- o a r t v mu l t i - p a r t v re s i d e n c e 3 74 1 - 74 4 -- 2 74 0 0 74 2 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l i n g : 3 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r a f f e a t u r e s s u b s c r i b e d t o : Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 14 15 BU S I N E S S ce n t r e x mu l t i - l i n e si n Q l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - p a r t v bu s i n e s s 1 13 22 9 - 24 3 -- 1 13 23 1 0 24 5 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * To t a l Re s i d e n c e ~~ ** 87 0 Pa g e 1 8 R i g g i n s Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Sp r i n g f i e l d 32 8 x Ch e c k on e : Di g i t a l An a l o g 64 0 Ty p e : R C L M No r t e l Ch e c k o n e : X E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e In s t a l l e d / E q u i p p e d : 15 8 Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * dis c o n n e c t s * * en d o f ye a r 29 2 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t mu l t i - p a r t v re s i d e n c e 0 14 4 - 14 4 -- 0 13 9 0 13 9 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l i n g : 1 1 4 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - D a r t v bu s i n e s s 4 - 17 - 21 -- 4 0 16 0 20 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 1 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : ** 34 0 Pa g e 1 8 S p r i n g f i e l d To t a l Re s i d e n c e~5i CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , . 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Sw e e t Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : 51 2 No r t e l Ty p e : R S L E Ce n t r a l O f f c e S w i t c h Ch e c k o n e : Ch e c k o n e : Ch e c k a l l t h a t a p p l y : x X E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : Di g i t a l An a l o g St a n d A l o n e Ho s t Re m o t e x Ac c e s s L i n e s i n U s e Ac c e s s L i n e C a p a c i t y 37 7 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 51 2 De s i g n : ~~1 49 8 In s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s To t a l Re s i d e n c e~5i BU S I N E S S RE S I D E N C E ce n t r e x mu l t i - l i n e si n g l e l i n e si n a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v bu s i n e s s - - 37 - 37 . -- 0 0 41 0 41 mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t 1- o a r t v mu l t i - o a r t v re s i d e n c e 9 35 9 - 36 8 -- 9 33 0 0 33 9 be g i n n i n g o f y e a r ne w c o n n e c t s * * dis c o n n e c t s * * en d o f ye a r ** D a t a N o t A v a i l a b l e a t t h i s t i m e Di r e c t o r v L i s t i n g s : Fo r e i g n E x c h a n g e : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Di a l T o n e f r o m t h i s C O : 1 Di a l t o n e f r o m a n o t h e r C O : 2 Cu s t o m e r C a l l n g : Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : ** To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : 52 1 Pa g e 1 8 S w e e t Na m e o f C e n t r a l O f f c e : Pr e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Wh i t e B i r d .. 83 9 x Ch e c k o n e : Di g i t a l An a l o g 51 2 Ty p e : R S L E No r t e l Ch e c k o n e : X E l e c t r o n i c - E l e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e In s t a l l e d / E q u i p p e d : 42 1 Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 44 7 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f i c i a l L i n e s Co m p a n y T e s t L i n e s RE S I D E N C E mu l t i - l i n e si n a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - o a r t v re s i d e n c e 12 34 2 - 35 4 -- 10 34 5 0 35 5 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m an o t h e r C O : Cu s t o m e r C a l l i n g : 2 2 10 BU S I N E S S ce n t r e x mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l i- o a r t v i- o a r t v mu l t i - o a r t v bu s i n e s s - 12 67 - 79 -- 0 12 60 0 72 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : ** 46 3 Pa g e 1 8 W h i t e B i r d To t a l Re s i d e n c e~~ Na m e o f C e n t r a l O f f c e : F' r e f i x ( e s ) : Ce n t r a l O f f c e S w i t c h Ch e c k a i i t h a t a p p l y : St a n d A l o n e Ho s t Re m o t e Ac c e s s L i n e C a p a c i t y De s i g n : CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 0 9 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Wi l d e r ;,/ 48 2 x 1, 5 3 6 Ch e c k on e : Di g i t a l An a l o g Ty p e : R S L E No r t e l Ch e c k on e : X E l e c t r o n i c El e c t r o - M e c h a n i c a l Ot h e r : x Ac c e s s L i n e s i n U s e In s t a l l e d / E q u i p p e d : 83 1 Cl a s s i f c a t i o n o f C u s t o m e r A c c e s s be g i n n i n g o f y e a r ne w c o n n e c t s * * di s c o n n e c t s * * en d o f ye a r 1, 8 2 1 RE S I D E N C E mu l t i - l i n e si n a l e l i n e si n a l e l i n e su b t o t a l 1- o a r t 1- o a r t v mu l t i - p a r t y re s i d e n c e 4 72 2 0 72 6 -- 2 67 3 0 67 5 ** D a t a N o t A v a i l a b l e a t t h i s t i m e Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C O : Di a l t o n e f r o m a n o t h e r C O : Cu s t o m e r C a l l i n g : 1 Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b ) Pu b l i c T e l e p h o n e L i n e s Co m p a n y O f f c i a l L i n e s Co m p a n y T e s t L i n e s 4 7 BU S I N E S S ce n t r e x mu l t i - l i n e sin a l e l i n e sin a l e l i n e su b t o t a l 1- o a r t v 1- o a r t v mu l t i - p a r t y bu s i n e s s - 11 15 4 - 16 5 -- 0 11 14 9 0 16 0 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s W i t h N o n - P u b l i s h e d or N o n - L i s t e d : * * 4 Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : **14 7 8 Pa g e 1 8 W i l d e r To t a l Re s i d e n c e ~5i Lo c a l E x c h a n g e 1_ T o t a l C o m p a n y . 2 3 4 5.6.7 8 9_10 11 12 . 13 . 14 15 16 . 17 . 18 Re v 3 / 0 2 NU M B E R O F C A L L S C O M P L E T E D B Y C U S T O M E R S D U R I N G _ 2 0 0 9 _ . Av e r a g e # of C u s t o m e r Li n e s i n U s e 19 , 0 2 7 Lo c a l C a l l s Nu m b e r A v g . / (1 O O O s ) L i n e Pa g e 1 9 To l l C a l l s O r i g i n a t e d ( T o t a l o f a l l C a r r i e r s ) In t r a s t a t e 5, 3 8 5 , 2 4 7 In t e r s t a t e 7, 5 9 9 , 5 7 5 To t a l 12 , 9 8 4 , 8 2 2 Av g . / Li n e ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES YEAR ENDED DECEMBER 31, _2009_. CUSTOMER RELATIONS RULES COMPLIANCE Rule IDAPA 31.21.01.603 Rule IDAPA 31.41.01.105 Please provide copies of: Summary of Customer Relations Rules for Telephone Corporations Idaho Telephone Solicitation Act Notification Method of Notification: Mailed separately to customers Yes_ No_X_ Included in directory Yes_X_ No_ Date of notification August 2009 through November 2009 (4 directories) Alternate method of notification N/A Rule IDAPA 31.41.01.403.02 Record of Complaints: Number received by Company 65 Category of complaints (if known): Deposit Disputes o Charges on Bil 44 DeniallT ermination 6 Quality or Availabilty of Service 5 Carrier Selectionl Assignment o Miscellaneous 10 Rev 4/08 Page 20 .. CERTIFICATE. State of Idaho ) ) ss County of ) WE, the undersigned Jessica Matushek, Senior Manager and_Eve Gashi, Regulatory Analyst of the_Citizens Telecommunications Company of Idaho utility, on our oath do severaiiy say that the foregoing return has been prepared under our direction, from the original books, papers, and records of said utility; that we have carefully examined same, and declare the same to be a correct statement of the business affairs of said utiliy for the period covered by the return in respect to each and every matter and thing therein set forth, to the best of our knowledge, information and belief.~~~~ ~ciî:~e of Accunts) Subscribed and Sworn to Before Me this Mt day of -., (Year) ?-V, () .A~~ N ary Public My Commission expires (ted 1 Ii , (Year) ') I d NWEAlTH OF PENNSYLVA1'¡Lt\ NOTARIAL SEAL SAlY MANISKAS, NOTARY PUBUC . DALS BOROUGH, LUZERNE COUNTY MY COMMISSION EXPIRES APRIL 4, 2010 Rev 3/02 gdklexcelljnelson/anulrptstelannualrpt Page 21