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ANNUAL REPORT
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TO THE
IDAHO PUBLIC
UTiliTIES COMMISSION
FOR THE
YEARENDED l)EeeM.ej 81, .(tJ",
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(l 28Hl APR 12 Pri 3: 3t~
100 CTE Drive
Dallas, PA 18612
April 9, 2009
Randy Lobb
Administrator, Utilities Division
Idaho Public Utilities Commission
4 72 West Washington Street
Boise,ID 83702
RE: Citizens Telecommunications Company ofIdaho Annual Report
Dear Mr. Lobb:
Enclosed please find the Anual Report for Citizens Telecommunications Company of
Idaho for 2009.
If you have any questions concerning ths report, please feel free to contact me at 570
631-5003.
Sincerely,
~~hek
Senior Manager
Enclosures
Cc: Ingo Hennngsen
w/enclosures
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31, 2009
..
COMPANY INFORMATION
Exact name of utilty: Citizens Telecommunications Company of Idaho
Address of principal offce: 201 Lenora Street, McCall, ID 83638
Telephone Number (Area Code_208) 634-6100
Cities or towns served: See attached listing
Name and title of offcer having custody of the general corporate books of account:
Robert Larson, Vice President and Chief Accounting Offcer
Address of offce where corporate books are kept and phone number:
3 High Ridge Park, Stamford, CT 06905
Organized under the laws of the State of: Delaware
Date of organization: June 7, 1993
Form of organization (proprietorship, association, corporation): Corporation
If a Subchapter S Corporation, please specify:
Name and address of controlling company, if any: Citizens Communication Company
3 High Ridge Park, Stamford, CT 06905
Names of affliated companies. Give address and description of business:
OFFICERS & DIRECTORS
Report below the title, name and office address of each general offcer of the utilty at the end of the
year. If there were any changes during the year, show the name, title, and address of the previous
offcer and the date of change.
Title Name Address
Chairman
President, Chief Operating Offcer
Vice President & Chief Financial Ofcer
Vice President
Vice President & Chief Accounting Ofcer
Vice President, Engineering
Vice President & Treasurer
Vice President, General Counsel & Secretary
Vice President, Regulatory
Assistant Secretary
Assistant Secretary
Mary Agnes Wilderotter
Daniel J. McCarthy
Donald R. Shassian
Peter B. Hayes
Robert J. Larson
Michael Golob
David R. Whitehouse
Hilary E Glassman
Kenneth Mason
Gregg C. Sayre
David G. Schwart
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
3 High Ridge Park, Stamford CT 06905
180 S. Clinton Avenue, Rochester, NY 14646
180 S. Clinton Avenue, Rochester, NY 14646
180 S. Clinton Avenue, Rochester, NY 14646
Rev 3/02 Page 1
~
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31, 2009
Cities or towns served:
Aberdeen
Carey
Cascasde
Donnelly
Elk City
Fairfield
Garden Valley
Homedale
Horseshoe Bend
Marsing
McCall
New Meadows
Parma
Riggins
Springfield
Sweet
White Bird
Wilder
.. DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time during the
year: (Fees related to meetings only.)
Term Expired
or Current TermName Wil Expire
and Address
Mary Agnes Wilderotter N/A
3 High Ridge Park, Stamford CT 06905
Donald R. Shassian N/A
3 High Ridge Park, Stamford CT 06905
Daniel J. McCarthy N/A
3 High Ridge Park, Stamford CT 06905
Meetings Attended
This year
Fees Paid
During Year
None N/A
None N/A
None N/A
Name of Chairman of the Board: Mary A. Wilderotter
Name of Secretary (or Clerk) of Board: Gregg C. Sayre
Number of Meetings of the Board during the year: None
* Director serves until a successor is elected.
MANAGERS
List the name of each person who performed management duties for the Company during the year, and
the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.)
Name Title Wages and Bonuses Paid
Michael Towne
John Richard Jayo
Allen Pruitt
Ingo Henningsen
Area General Manager
Manager, Operations
Manager, Engineering
Manager, Government Affairs
** Information is Confidential
Rev 3/02 Page 2
..NOTES TO THE FINANCIAL STATEMENTS
Please provide important information such as changes in accounting or depreciation practices,
extensions or additions to the system; disposal of any substantial portion of the propert of the utility;
reorganization, mergers, or consolidations with other companies; leases executed; other contracts
or agreements entered into; changes made in articles of incorporation or amendments; the
occurrence of contingency losses or gains.
None
Rev 3/02 Page 3
L BALANCE SHEET
Assets and Other Debits
Balance Balance Increase
Beginning at End or
Title of Account of Year of Year 2009 (Decrease)
Current Assets
1120 Cash and Equivalents 0
1130 Cash 18,392 (18,034)(36,426)
1140 Special Cash Deposits 0
1150 Working Cash Advances 500 250 (250)
1160 Temporary Investments 0
1180 Telecommunications Accts. Receivable 1,197,623 1...,Qr7;m~~(120,470)
1181 Accts. Rec. Allow. -Telecommunications (111,830)(115,648)(3,818)
1190 Other Accounts Receivable 866,753 ~S~,~11 123,158
1191 Accounts Receivable Allow. - Other 814,325 (969,830)(1,784,156)
1200 Notes Receivable 0
1201 Notes Receivable Allowance 0
1210 Interest & Dividends Receivable 0
1220 Material and Supplies 12,644 9,583 (3,061)
1280 Prepayments 0
1290 Prepaid Rents 0
1300 Prepaid Taxes 0
1310 Prepaid Insurance 0
1320 Prepaid Directory Expenses 0
1330 Other Prepayments 0
1350 Other Current Assets 0
Noncurrent Assets
1401 Investment in Affiliated Companies 43,893,437 56,146,800 12,253,364
1402 Investment in Nonaffliated Companies 0
1406 Nonregulated Investments (82,456)(225)
1407 Unamortized Debt Issuance Expense 0
1408 Sinking Funds 0
1410 Other Noncurrent Assets 0
1438 Deferred Maintenance & Retirements 0
1439 Deferred Charges 0
1500 Other Jurisdiction Assets- Net 0
Propert, Plant and Equipment
2001 Telecommunications Plants in Service 105,002,272 2,166,616
2002 Prop. Held for Future Telecom. Use 0
2003 Telecom. Plant under Constr. - Short Term 918,406 576,728 (341,678)2004 Telecom. Plant under Constr. - Long Term 0
2005 Telecom. Plant Adjustment 28,077,508 28,077,508 0
2006 Nonoperating Plant 0
2007 Goodwill 0
Depreciation and Amortization Accounts
3100 Accumulated Depreciated 81,762,662 3,381,637
3200 Accum. Depre. - Held for Future Use 0
3300 Accumulated Depreciation - Nonoperating & RWIP 7,910 0 (7,910)
3400 Accumulated Amortization - Tangible 0
3410 Accum. Amort. - Capitalized Leases 0
3420 Accum. Amort. - Leasehold Improvements 0
3500 Accumulated Amortization -Intangible 0
3600 Accumulated Amortization - Other 19,699,599 20,378,139 678,540
TOTAL ASSETS 79,137,402 87,338,189 8,200,787
Rev 3/02 Page 4
(_BALANCE SHEET
Liabilties & Stockholders' Equity
Balance Balance Increase
Beginning at End or
Title of Account of Year of Year 2009 (Decrease)
Current Liabilties
4010 Accounts Payable 405,752 303,351
4020 Notes Payable 0
4030 Advance Bilings and Payments 481,703 564,219 82,516
4040 Customer Deposits 48,211 20,468 (27,742)
4050 Current Maturities - Long -Term Debt 0
4060 Current Maturities - Capital leases 0
4070 Income Taxes - Accrued 0
4080 Other Taxes - Accrued 148,017 3,967 (144,050)
4100 Net Current Defer. Oper. Income Taxes 0
4110 Net Current Defer. Nonoper. Income Taxes 0
4120 Other Accrued Liabilities 8,262 7,388 (874)
4130 Other Current Liabilities 0 0 0
Long-Term Debt
4210 Funded Debt 0
4220 Premium on Long-Term Debt 0
4230 Discount on Long-Term Debt 0
4240 Reacquired Debt 0
4250 Obligations Under Capital Leases ,0
4260 Advances from Affliated Companies ø 0
4270 Other Long-TermDebt 0
Other Liabilties & Deferred Credits
4310 Other Long-TermLiabilities 0
4320 Una mort. Oper. Invest. Tax Credits - Net 0
4330 Una mort. Nonoper. Invest. Tax Credits - Net 0
4340 Net Noncurrent Defer. Oper. Income Taxes 11,528,455 11,963,251 434,796
4350 Net Noncur. Defer. Nonoper. Income Taxes 0
4360 Other Deferred Credits 2,350,881 2,388,781 37,900
4370 Other Juris. Liab. & Def. Credits - Net 0
Stockholders' Equity
4510 Capital Stock 1,000 1,000 0
4520 Additional Paid-In Capital 0
4530 Treasury Stock 0
4540 Other Capital 0
4550 Retained Earnings 64,165,121 7,514,890
TOTAL L1AB. & OTHER CREDITS 79,137,402 87,338,189 8,200,786
Rev 3/02 Page 5
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..INVESTMENTS
Report below the investments in Accounts 1401, 1402 and 1406. Identify each investment as to the
account in which included. Minor amounts in Account 1406 may be grouped by classes.
Description
Nonregulated I/W,CPE & VM
Total Account 1406
Date Acquired
Book Cost of
Investments
Disposed of
This year 2009
Book Cost of
Investments
Held at
End of Year
(82,681)
Totals
RECEIVABLES
Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and
include the maturity date and interest rate. Minor amounts in Account 1210 may be combined.
Name of Company
Telephone Accounts Receivable
Amount at End of Year Notes Accounts
Receivable Receivable
1,077,153
Total Account 1180 1,077,153
Carrier Access Billing
Affliates
Intralata Settlements
Various
Total Account 1190
928,197
o
61,714
989,911
Totals 2,067,065
Rev 3/02 Page 10
..NOTES PAYABLE
For Notes Payable, list each note separately and include the maturity date and interest rate.
Name of Creditor
Totals
Date of Note
Interest
Rate
ACCOUNTS PAYABLE
Report below all Accounts Payable amounting to more than $100.00
Name of Creditor
Accrued CWIP
Misc Vouchefed Itèìns
Pâyroll Items
Taxes & Regi.latory Fees
AT&T
Internet Expense
Various
Intralata Settlements
Due Date Face Amount
Amount
$32,707
$2,041 .
$52,850
$376,011
$6,835
$8,187
$14,918
$215,555
Totals
Rev 3/02 Page 11
$709,103
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CAPITAL STOCK
Report below the particulars called for concerning common and preferred stock at end of year,
designating separate series of any general class. Show totals separately for common and
preferred.
For each class of preferred stock, show the dividend rate and whether dividends are cumulative or
noncumulative.
Show details in a footnote of capital stock sold during the year. Include number of shares,
consideration received, premium or discount, and expenses incurred.
Class & Series of Stock
Common
Rev 3/02
Number
of Shares
Authorized
100
Par Value
per Share
Page 13
Outstanding per
Balance Sheet
Shares Amount
10 o o
--INCOME & RETAINED EARNINGS STATEMENT
Year end 2009
Item Total Company Idaho Only
**
Total Operating Income (from page 16)
Total Operating Expenses (from page 18)
7100 Other Operating Income and Expense
7210 Operating Investment Tax Credits-Net
7220 Operating Federal Income Taxes
7230 Operating State and Local Income Taxes
7240 Operating Other Taxes
7250 Provision for Deferred Operating Income Taxes-Net
7200 Operating Taxes (Total)
7310 Dividend Income
7320 Interest Income
7330 Income from Sinking and Other Funds
7340 Allowance for Funds Used During Construction
7350 Gains/Losses from the Disposition of Certain Property
7360 Other Nonoperating Income
7370 Special Charges
7300 Nonoperating Income and Expense
7410 Nonoperating Investment Tax Credits-Net
7420 Nonoperating Federal Income Taxes
7430 Nonoperating State and Local Income Taxes
7440 Nonoperating Other Taxes
7450 Provision for Deferred Nonoperating Income Taxes-Net
7400 Nonoperating Taxes
7510 Interest on Funded Debt
7520 Interest Expense-Capital Leases
7530 Amortization of Debt Issuance Expense
7540 Other Interest Deductions
7500 Interest and Related Items
7610 Extraordinary Income Credits
7620 Extraordinary Income Charges ,
7630 Current Income Tax Effect of Extraordinary Items-Net
7640 Provision for Deferred Income Tax Effect of
Extraordinary Items-Net
7600 Extraordinary Items
7910 Income Effect of Jurisdictional Ratemaking
Differences-Net
7990 Nonregulated Net Income
AMOUNT TRANSFERRED TO RETAINED EARNINGS
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02
o
o
3,626,827
935,794
273,204
542,486
5,378,311
o
o
o
(7,910)
o
678,540
2,435
673,065
o
o
o
o
o
o
o
o
o
827
827
o
o
o
o
o
o
(3,000,581 )
7,514,890
Page 14
~
Item
OPERATING REVENUES
Year end 2009
Total Company Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue
5002 Optional Extended Area Revenue
5003 Cellular Mobile Revenue
5004 Other Mobile Services Revenue
5010 Public Telephone Revenue
5040 Local Private Line Revenue
5050 Customer Premises Revenue
5060 Other Local Exchange Revenue
5069 Other Local Exchange Settlements
Network Access Services Revenues
5081 End User Revenue (SLC)
5082 Switched Access Revenue (Interstate)
5083 Special Access Revenue
5084 State Access Revenue (Intrastate)
Long Distance Network Services Revenues
5100 Long Distance Message Revenue - All
Miscellaneous Revenues
5230 Directory Revenue
5240 Rent Revenue
5250 Corporate Operations Revenue
5261 Special Biling Arrangements Revenue
5262 Customer Operations Revenue
5263 Plant Operations Revenue
5264 Other Incidental Regulated Revenue
5269 Other Revenue Settlements
5270 Carrier Biling & Collection Revenue
Uncollectible Revenues
5301 Uncollectible Revenue - Telecommunications
5302 Uncoiiectible Revenue - Other
5,880,479
o
240,687
o
o
31,876
o
1,781,501
o
**
1,648,573
3,696,798
2,768,185
4,575,799
27,185
120,190
77,302
o
o
o
o
153,663
o
439,541
(375,655)
TOTAL OPERATING REVENUES 21,066,124
Please identify the following revenues:
NECA USF $_1,098069.00 To what account were they booked? 5082
State USF $_11,436.15 . To what account were they booked? 5084
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02 Page 15
"
Item
OPERATING EXPENSES
Year end 2009
Total Company Idaho Only
..
Plant Specific Operations Expense
6110 Network Support Expenses
6112 Motor Vehicle Expense
6113 Aircraft Expense
6114 Special Purpose Vehicles Expense
6115 Garage Work Equipment Expense
6116 Other Work Equipment Expense
6120 General Support Expenses
6121 Land and Building Expenses
6122 Furniture and Artorks Expense
6123 Offce Equipment Expense
6124 General Purpose Computers Expense
6210 Central Offce Switching Expenses
6211 Analog Electronic Expense
6212 Digital Electronic Expense
6215 Electro-Mechanical Expense
6220 Operators System Expense
6230 Central Offce Transmission Expenses
6231 Radio Systems Expense
6232 Circuit Equipment Expense
6310 Information OriginationlT ermination Expense
6311 Station Apparatus Expense
6341 Large Private Branch Exchange Expense
6351 Public Telephone Terminal Equipment Expense
6362 Other Terminal Equipment Expense
6410 Cable and Wire Facilities Expenses
6411 Pole Expense
6421 Aerial Cable Expense
6422 Underground Cable Expense
6423 Buried Cable Expense
6424 Submarine Cable Expense
6425 Deep Sea Cable Expense
6426 Intrabuilding Network Cable Expense
6431 Aerial Wire Expense
6441 Conduit Systems Expense
32
31
o
o
o
1
831,790
264,009
7,197
23,219
537,365
527,504
o
527,504
o
9,454
12,340
o
12,340
64,571
**
64,571
840,150
60,746
10,005
16,218
753,181
o
o
o
o
o
TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 2,285,842
** 'Total Company' and 'Idaho Only' are the sameRev 3/02 Page 16
.
..OPERATING EXPENSES
Year end 2009
Total CompanyItem Idaho Only
**
Plant Nonspecific Operations Expense
6510 Other Property/PlanUEquipment Expenses
6511 Propert Held for Future Telecomm. Use Expenses
6512 Provisioning Expense
6530 Network Operations Expense
6531 Power Expense
6532 Network Administration Expense
6533 Testing Expense
6534 Plant Operations Administration Expense
6535 Engineering Expense
6540 Access Expense
6560 Depreciation and Amortization Expenses
6561 Depreciation Expense-Telecom. Plant in Service
6562 Depreciation Expense-Property Held for Future Use
6563 Amortization Expense - Tangible
6564 Amortization Expense - Intangible
6565 Amortization Expense - Other
Total Plant Nonspecific Operations Expenses
Customer Operations Expense
6610 Marketing
6611 Product Management
6612 Sales
6613 Product Advertising
6620 Services
6621 Call Completion Services
6622 Number Services
6623 Customer Services
Total Customer Operations Expense
Corporate Operations Expense
6710 Executive and Planning
6711 Executive
6712 Planning
6720 General and Administrative
6721 Accounting and Finance
6722 External Relations
6723 Human Resources
6724 Information Management
6725 Legal
6726 Procurement
6727 Research and Development
6728 Other General and Administrative
6790 Provision for Uncollectible Notes Receivable
Total Corporate Operations Expense
302
o
302
1,050,092
116,126
420,359
70,138
427,928
15,541
854,550
3,679,028
3,679,028
o
o
o
o
5,583,973
585,130
94,099
258,741
232,290
801,032
50,796
8,350
741,886
1,386,162
223,250
214,935
8,315
1,020,385
241,735
153,579
85,541
188,138
29,893
9,038
°
312,461
°
1,243,635
TOTAL OPERATING EXPENSES
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02
10,499,612
Page 17
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46
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g
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B
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ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31, _2009_.
CUSTOMER RELATIONS RULES COMPLIANCE
Rule IDAPA 31.21.01.603
Rule IDAPA 31.41.01.105
Please provide copies of:
Summary of Customer Relations Rules for Telephone Corporations
Idaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers Yes_ No_X_
Included in directory Yes_X_ No_
Date of notification August 2009 through November 2009 (4 directories)
Alternate method of notification N/A
Rule IDAPA 31.41.01.403.02
Record of Complaints:
Number received by Company 65
Category of complaints (if known):
Deposit Disputes o
Charges on Bil 44
DeniallT ermination 6
Quality or Availabilty
of Service 5
Carrier Selectionl Assignment o
Miscellaneous 10
Rev 4/08
Page 20
..
CERTIFICATE.
State of Idaho )
) ss
County of )
WE, the undersigned Jessica Matushek, Senior Manager
and_Eve Gashi, Regulatory Analyst
of the_Citizens Telecommunications Company of Idaho utility,
on our oath do severaiiy say that the foregoing return has been prepared under our direction, from
the original books, papers, and records of said utility; that we have carefully examined same, and
declare the same to be a correct statement of the business affairs of said utiliy for the period
covered by the return in respect to each and every matter and thing therein set forth, to the best of
our knowledge, information and belief.~~~~
~ciî:~e of Accunts)
Subscribed and Sworn to Before Me this Mt day of -., (Year) ?-V, () .A~~
N ary Public
My Commission expires (ted 1 Ii , (Year) ') I d
NWEAlTH OF PENNSYLVA1'¡Lt\
NOTARIAL SEAL
SAlY MANISKAS, NOTARY PUBUC
. DALS BOROUGH, LUZERNE COUNTY
MY COMMISSION EXPIRES APRIL 4, 2010
Rev 3/02
gdklexcelljnelson/anulrptstelannualrpt
Page 21