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ISSIOH
April 14, 2004
Randy Lobb
Administrator, Utilities Division
Idaho Public Utilities Commission
472 West Washington Street
Boise, ID 83702
RE:Idaho Annual Report w/Separated Results
Citizens Telecommunications Company of Idaho
Dear Mr. Lobb:
Enclosed please find the Annual Report for Citizens Telecommunications Company of
Idaho for 2003 both hard copy and on disk. Also enclosed are the Idaho Separated
Results of Operations and Separation Study and a copy ofthe IPUC Customer Relations
Rules.
If you have any questions concerning this report, please feel free to contact me at
[phone].
Sincerely,
cfJtdL
Ms. Dale J. ~n
Citizens Communications
Regulatory Compliance
Enclosures
Cc: Lance Tade
Aloa Stevens
w/enclosures
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ADDRESS
TO TH E
IDAHO PUBLIC
UTiliTIES COMMISSION
FOR THE
YEARENDED 1)~~c",))u ~ 00...
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31 2003
COMPANY INFORMATION
Exact name of utility: Citizens Telecommunications Company of Idaho
Address of principal office: 201 Lenora Street, McCall, 10 83638
Telephone Number (Area Code 208) 634-6100
Cities or towns served: See attached listin
Name and title of officer having custody of the general corporate books of account:
Robert Larson, Vice President and Chief Accounting Officer
Address of office where corporate books are kept and phone number:
3 High Ridge Park, Stamford, CT 06905
Organized under the laws of the State of:
Date of organization: June 7 1993
Form of organization (proprietorship, association, corporation):
If a Subchapter S Corporation, please specify:
Name and address of controlling company, if any:
Delaware
Corporation
Citizens Communication Company
3 High Ridge Park, Stamfprd, CT 06905
Names of affiliated companies. Give address and description of business:
OFFICERS
Report below the title, name and office address of each general officer of the utility at the end of the
year. If there were any changes during the year, show the name, title, and address of the previous
officer and the date of change.
Title Name AddressChairman Scott N. Schneider
Exec Vice President, ILEC Operations thru 5/8/21 Robert Braden
EVP & President, Chief Operating Officer, ILEC John H. Casey, III
Vice President & Chief Accounting Officer Robert J. Larson
Vice President & Chief Financial Officer Jerry Elliott
Vice President & Treasurer Donald B. ArmourVice President Michael A. Zarrella
General Counsel & Secretary L. Russell MittenAssistant Secretary Virginia L. CoogleAssistant Secretary Gregg C.Sayre
Rev 3/02 Page 1
3 Hi h Rid e Park, Stamford CT 06905
309 South Ocean Ave., Seaside Park, NJ 0875
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
3 Hi h Rid e Park, Stamford CT 06905
180 S. Clinton Avenue, Rochester, NY 14646
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31 , 2003
Cities or towns served:
Aberdeen
Cascasde
Carey
Donnelly
Elk City
Fairfield
Garden Valley
Homedale
Horseshoe Bend
Marsing
McCall
New Meadows
Parma
Riggins
Springfield
Sweet
White Bird
Wilder
DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time during the
year: (Fees related to meetings only.
Term Expired
or Current Term
Name
and Address
John H. Casey, III N/A
3 High Ridge Park, Stamford CT 06905Leonard Tow N/A
3 High Ridge Park, Stamford CT 06905Scott N. Schneider N/A
3 High Ridge Park, Stamford CT 06905
Will Expire
Meetings Attended
This year
Fees Paid
During Year
None N/A
None N/A
None N/A
Name of Chairman of the Board: Scott N. Schneider
Name of Secretary (or Clerk) of Board: L. Russell Mitten
Number of Meetings of the Board during the year: None
* Director serves until a successor is elected.
MANAGERS
List the name of each person who performed management duties for the Company during the year, and
the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.
Name Title Wages and Bonuses Paid
Ralph McKenzie
Scott Jeffery
Paul Curtis
Allen Pruitt
Vice President, Operations
Manager, Operations
Manager, Regional Sales
Manager, Engineering
** Information is Confidential
Rev 3/02 Page 2
NOTES TO THE FINANCIAL STATEMENTS
Please provide important information such as changes in accounting or depreciation practices
extensions or additions to the system; disposal of any substantial portion of the property of the utility;
reorganization , mergers, or consolidations with other companies; leases executed; other contracts
or agreements entered into; changes made in articles of incorporation or amendments; the
occurrence of contingency losses or gains.
None
Rev 3/02 Page 3
BALANCE SHEETAssets and Other Debits
Balance Balance IncreaseBeginningat EnaTitle ot Account ot Year ot Year (DeCrease)
Current Assets
1120 Cash and Equivalents
1130 Cash (14 015)(13 032)9831140Special Cash Deposits
1150 Working Cash Advances 500 5001160Temporary Investments
1180 Telecommunications Accts. Receivable 425 130 953 061 (472 069)
1181 Accts. Rec. Allow. -Telecommunications (20 355)(702)653
1190 Other Accounts Receivable 699 394 994,418 (704 976)
1191 Accounts Receivable Allow. - Other (135 628)(105 214)30,414
1200 Notes Receivable
1201 Notes Receivable Allowance
1210 Interest & Dividends Receivable
1220 Material and Supplies 463 718 (31 745)1280 Prepayments
1290 Prepaid Rents
1300 Prepaid Taxes
1310 Prepaid Insurance
1320 Prepaid Directory Expenses 181 181)1330 Other Prepayments
1350 Other Current Assets
Noncurrent Assets
1401 Investment in Affiliated Companies
1402 Investment in Nonaffiliated Companies
1406 Nonregulated Investments 655 (39 932)(61 587)
1407 Unamortized Debt Issuance Expense
1408 Sinking Funds
1410 Other Noncurrent Assets
1438 Deferred Maintenance & Retirements
1439 Deferred Charges (79)
1500 Other Jurisdiction Assets - Net
Property, Plant and Equipment
2001 Telecommunications Plants in Service 223 457 643 952 2,420,4952002Prop. Held for Future Telecom. Use
2003 Telecom. Plant under Constr. - Short Term 427 842 908 013 .(519 829)
2004 Telecom. Plant under Constr. - Long Term
2005 Telecom. Plant Adjustment 077 508 077 508
2006 Nonoperating Plant
2007 Goodwill
Depreciation and Amortization Accounts
3100 Accumulated Depreciated 961 045 702 799 741 754
3200 Accum. Depre. - Held for Future Use
3300 Accumulated Depreciation - Nonoperating & RWIP 672)672)3400 Accumulated Amortization - Tangible
3410 Accum. Amort. - Capitalized Leases
3420 Accum. Amort. - Leasehold Improvements
3500 Accumulated Amortization - Intangible
3600 Accumulated Amortization - Other 628 360 306 900 678 540
TOTAL ASSETS 157 648 419 263 738 385)
Rev 3/02 Page 4
BALANCE SHEET
Liabilities & Stockholders' Equity
Balance Balance Increase
Beginning at End
Title of Account of Year of Year (Decrease)
Current Liabilities
4010 Accounts Payable 199 374 433 850 234 476
4020 Notes Payable
4030 Advance Billings and Payments 199 277 194 552 725)
4040 Customer Deposits 967 352 385
4050 Current Maturities - Long -Term Debt
4060 Current Maturities - Capital leases
4070 Income Taxes - Accrued (304 711)304 711
4080 Other Taxes - Accrued 190 977 202 563 586
4100 Net Current Defer. Oper. Income Taxes
4110 Net Current Defer. Nonoper. Income Taxes
4120 Other Accrued Liabilities 532 172 640
4130 Other Current Liabilities 849 157 308
Long-Term Debt
4210 Funded Debt
4220 Premium on Long-Term Debt
4230 Discount on Long-Term Debt
4240 Reacquired Debt
4250 Obligations Under Capital Leases
4260 Advances from Affiliated Companies 964,473 971 026 (11 993,447)
4270 Other Long-Term Debt
Other Liabilities & Deferred Credits
4310 Other Long-Term Liabilities
4320 Unamort. Oper. Invest. Tax Credits - Net
4330 Unamort. Nonoper. Invest. Tax Credits - Net
4340 Net Noncurrent Defer. Oper. Income Taxes 7,414 664 735 885 321 221
4350 Net Noncur. Defer. Nonoper. Income Taxes
4360 Other Deferred Credits 597 068 905 214 308 146
4370 Other Juris. Liab. & Def. Credits - Net
Stockholders' Equity
4510 Capital Stock 000 000
4520 Additional Paid-In Capital
4530 Treasury Stock
4540 Other Capital
4550 Retained Earnings 768 178 809,492 041 314
TOTAL LlAB. & OTHER CREDITS 157 648 44,419 263 738 385)
Rev 3/02 Page 5
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9
INVESTMENTS
Report below the investments in Accounts 1401 , 1402 and 1406, Identify each investment as to the
account in which included, Minor amounts in Account 1406 may be grouped by classes,
Description
Nonregulated IIW CPE & VM
Total Account 1406
Date Acquired
Book Cost of
Investments
Disposed of
This year
Book Cost of
Investments
Held at
End of Year
(39 932)
Totals
RECEIVABLES
Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and
include the maturity date and interest rate, Minor amounts in Account 1210 may be combined.
Name of Company
Telephone Accounts Receivable
Amount at End of YearNotes AccountsReceivable Receivable
953,061
Total Account 1180 953 061
Carrier Access Billing
NECA Settlements
Intralata Settlements
Various
Total Account 1190
347 164
593 221
198
835
994,418
Totals 947,480
"Rev 3/02 Page 1
NOTES PAYABLE
For Notes Payable, list each note separately and include the maturity date and interest rate.
Name of Creditor
Totals
Date of Note
Interest
Rate
ACCOUNTS PAYABLE
Report below all Accounts Payable amounting to more than $100,
Name of Creditor
Accrued Directory Commissions
Misc Vouchered Items
Due Date
Payroll Items
Taxes & Regulatory Fees
AT&T
Directory Services
Customer Refunds
Intralata Settlements
Internet Expense
Various
Totals
Rev 3/02 Page 11
Face Amount
Amount
866
238 390
859
146 294
725
553
839
700
-48 283
684
433 850
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CAPITAL STOCK
Report below the particulars called for concerning common and preferred stock at end of year
designating separate series of any general class, Show totals separately for common and
preferred.
For each class of preferred stock, show the dividend rate and whether dividends are cumulative or
noncumulative.
Show details in a footnote of capital stock sold during the year. Include number of shares
consideration received, premium or discount, and expenses incurred.
Class & Series of Stock
Common
Rev 3/02
Number
of Shares
uthorized
100
Par Value
per Share
Page 13
Outstanding per
Balance Sheet
Shares Amount
INCOME & RETAINED EARNINGS STATEMENT
Item Total Company Idaho Only
Total Operating Income (from page 16)
Total Operating Expenses (from page 18)
7100 Other Operating Income and Expense
7210 Operating Investment Tax Credits-Net
7220 Operating Federal Income Taxes
7230 Operating State and Local Income Taxes
7240 Operating Other Taxes
7250 Provision for Deferred Operating Income Taxes-Net7200 Operating Taxes (Total)
7310 Dividend Income
7320 Interest Income
7330 Income from Sinking and Other Funds
7340 Allowance for Funds Used During Construction
7350 Gains/Losses from the Disposition of Certain Property
7360 Other Nonoperating Income
7370 Special Charges7300 Nonoperating Income and Expense
7410 Nonoperating Investment Tax Credits-Net
7420 Nonoperating Federal Income Taxes
7430 Nonoperating State and Local Income Taxes
7440 Nonoperating Other Taxes
7450 Provision for Deferred Nonoperating Income Taxes-Net7400 Nonoperating Taxes
7510 Interest on Funded Debt
7520 Interest Expense-Capital Leases
7530 Amortization of Debt Issuance Expense
7540 Other Interest Deductions7500 Interest and Related Items
7610 Extraordinary Income Credits
7620 Extraordinary Income Charges
7630 Current Income Tax Effect of Extraordinary Items-Net
7640 Provision for Deferred Income Tax Effect of
Extraordinary Items-Net7600 Extraordinary Items
7910 Income Effect of Jurisdictional Ratemaking
Differences-Net
7990 Nonregulated Net Income
AMOUNT TRANSFERRED TO RETAINED EARNINGS
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02
720 254
848 715
123 671
490 865
336 515
761958
713 009
(19 599)
779 297
229
760 926
930
930
(649 640)
041 314
Page 14
OPERATING REVENUES
Item Total Company Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue
5002 Optional Extended Area Revenue
5003 Cellular Mobile Revenue
5004 Other Mobile Services Revenue
5010 Public Telephone Revenue
5040 Local Private Line Revenue
5050 Customer Premises Revenue
5060 Other Local Exchange Revenue
5069 Other Local Exchange Settlements
Network Access Services Revenues
5081 End User Revenue (SLC)
5082 Switched Access Revenue (Interstate)
5083 Special Access Revenue
5084 State Access Revenue (Intrastate)
Long Distance Network Services Revenues
5100 Long Distance Message Revenue - All
Miscellaneous Revenues
5230 Directory Revenue
5240 Rent Revenue
5250 Corporate Operations Revenue
5261 Special Billing Arrangements Revenue
5262 Customer Operations Revenue
5263 Plant Operations Revenue
5264 Other Incidental Regulated Revenue
5269 Other Revenue Settlements
5270 Carrier Billing & Collection Revenue
Uncollectible Revenues
5301 Uncollectible Revenue - Telecommunications
5302 Uncollectible Revenue - Other
TOTAL OPERATING REVENUES
Please identify the following revenues:
NECA USF $269 709
287 088
024
985 780
778 265
248 048
589 255
302 772
186 764
305
956
445
153
215 826
(58,427)
720 254
, To what account were they booked? 5082
State USF . To what account were they booked? 5084
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02 Page 15
OPERATING REVENUES
Item Total Company Idaho Only
Plant Specific Operations Expense
6110 Network Support Expenses
6112 Motor Vehicle Expense
6113 Aircraft Expense
6114 Special Purpose Vehicles Expense
6115 Garage Work Equipment Expense
6116 Other Work Equipment Expense
6120 General Support Expenses
6121 Land and Building Expenses
6122 Furniture and Artworks Expense
6123 Office Equipment Expense
6124 General Purpose Computers Expense
6210 Central Office Switching Expenses
6211 Analog Electronic Expense
6212 Digital Electronic Expense
6215 Electro-Mechanical Expense
6220 Operators System Expense
6230 Central Office Transmission Expenses
6231 Radio Systems Expense
6232 Circuit Equipment Expense
6310 Information Origination/Termination Expense
6311 Station Apparatus Expense
6341 Large Private Branch Exchange Expense
6351 Public Telephone Terminal Equipment Expense
6362 Other Terminal Equipment Expense
6410 Cable and Wire Facilities Expenses
6411 Pole Expense
6421 Aerial Cable Expense
6422 Underground Cable Expense
6423 Buried Cable Expense
6424 Submarine Cable Expense
6425 Deep Sea Cable Expense
6426 Intrabuilding Network Cable Expense
6431 Aerial Wire Expense
6441 Conduit Systems Expense
TOTAL PLANT SPECIFIC OPERATIONS EXPENSE
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02
438
438
759,472
197 973
196
039
533 264
525 152
525 152
091
5,485
606
376 055
226 103
780
745
427
783 246
564
98,459
632 157
172
346
547
2,487,455
Page 16
Item
OPERATING REVENUES
Total Company Idaho Only
Plant Nonspecific Operations Expense
6510 Other Property/Plant/Equipment Expenses
6511 Property Held for Future Telecomm. Use Expenses
6512 Provisioning Expense
6530 Network Operations Expense
6531 Power Expense
6532 Network Administration Expense
6533 Testing Expense
6534 Plant Operations Administration Expense
6535 Engineering Expense
6540 Access Expense
6560 Depreciation and Amortization Expenses
6561 Depreciation Expense-Telecom, Plant in Service
6562 Depreciation Expense-Property Held for Future Use
6563 Amortization Expense - Tangible
6564 Amortization Expense - Intangible
6565 Amortization Expense - Other
Total Plant Nonspecific Operations Expenses
Customer Operations Expense
6610 Marketing
6611 Product Management
6612 Sales
6613 Product Advertising
6620 Services
6621 Call Completion Services
6622 Number Services
6623 Customer Services
Total Customer Operations Expense
Corporate Operations Expense
6710 Executive and Planning
6711 Executive
6712 Planning
6720 General and Administrative
6721 Accounting and Finance
6722 External Relations
6723 Human Resources
6724 Information Management
6725 Legal
6726 Procurement
6727 Research and Development
6728 Other General and Administrative
6790 Provision for Uncollectible Notes Receivable
Total Corporate Operations Expense
TOTAL OPERATING EXPENSES
** 'Total Company' and 'Idaho Only' are the same
Rev 3/02
964 965
832
569 339
685
248 951
158
339 863
667 016
645 975
041
971 928
277 845
384
145 550
100 911
900 531
110
017
872,404
178 377
138 732
135 759
972
072 224
195 622
646
528
133,463
121 660
968
448 337
210 956
848 715
Page 17
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13
5
ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31
, _
2003
CUSTOMER RELATIONS RULES COMPLIANCE
Rule IDAPA 31,21,01,603
Rule IDAPA31.41,01,105
Please provide copies of:
Summary of Customer Relations Ryles for Telephone Corporations
Idaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers Yes- No
Included in directory Yes - No
Date of notification September -
Alternate method of notification N/A
Rule IDAPA 31.41.01.403.
Record of Complaints:
Number received by Company
Category of complaints (if known):
Deposit Disputes
Charges on Bill
DenialfT ermination
Quality or Availability
of Service
Carrier Selection/Assignment
Miscellaneous
Rev 3/02
Page 20
Area Code
ID 208
Serving:
Aberdeen' Springfield
Online Yellow Pages, White Pages,
Web Pages and morel
wwwfrolltierpAG ES: com
Rig hts &
Res onsibilities
PROSECUTING FRAUDULENT CALLERS
It is illegal for another person to charge long distance
calls to your number or calling card without your
permission. People using unauthorized calling cards or
phone numbers to avoid charges are subject to
prosecution and may be imprisoned, fined or both,
RESOLVING DISPUTES
If you have a dispute with your utility company that is not
resolved by contacting the company, the P,C.'s
Consumer Services Division is available to help you, You
may contact the Idaho Public Utilities Commission by
calling their toll free call back number 1-800-432-0369 or
write to:
Idaho Public Utilities Commission
O, Box 83720
Boise, ID 83720-0074
RESTORATION OF SERVICE
Unless prevented by circumstances beyond the
company s control or unless the customer requests
otherwise, Frontier shall reconnect previously
disconnected service by 5:00 PM on the next business
day following either:
. Receipt of the full amount in arrears for which service
was disconnected, or upon verification by Frontier that
conditions which warranted disconnection of service
have been eliminated,
. An agreement by Frontier and the customer on a
Deferred Payment Agreement (DPA) and a payment, if
required, under the DPA.
SERVICE BYLAWS
. Equal Opportunity Provider: Frontier provides
telephone service without regard to race, nationality,
- color, religion, sex or marital status,
. Regulations: As a telephone company, Frontier is regu-
lated by the Idaho Public Utilities Commission, A
complete copy of rules and regulations is available at the
State Office and the Frontier Customer Service and Sales
Center.
. Rates: Rates and practices included in this directory are
based on standards in effect at the time the directory
was published and are subject to change.
. Ownership of Telephone Numbers: All telephone num-
bers are owned by the telephone company, Frontier has
the right to change any customer's number as may be
required.
. Employee Identification: For your protection, every
employee who visits a customers home carries an official
employee identification card, It includes the employee
name and photograph, If you have a doubt about'
person who claims to be representing Frontier, ask to see
the person s identification card.
SUSPENSION OF SERVICE FOR
NONPAYMENT
The telephone company will mail a written Notice of
Suspension to customers at least seven (7) days before the
date of the proposed suspension of service,
If your service is terminated, you may be subject to
additional charges involving reconnection fees and
deposit requirements in order to restore service,
Service will not be refused or suspended:
. For failure to pay for a different Class of Service from
that being provided to the location of the account.
. For delinquency in payment for service by a previous
occupant at the premises other than a current member
of the same household,
. For failure to pay an amount which is currently involved
in payment dispute and resolution procedures,
. For failure to pay directory advertising charges, toll
charges or any other nonregulated service charges,
USAGE BYLAWS
Harassment: Making threatening, obscene or nuisance
calls is a violation of state law, If you receive a threatening
phone call, report it immediately to the Police. If you
receive obscene or nuisance calls, follow these
suggestions:
. Hang up
. Give no information
. Advise children to do the same
If calls continue, contact our Customer Service and Sales
Center for advice, Often, changing your number will
resolve the problem,
If the problem occurs continuously over an extended
period, contact the Frontier Annoyance Call Bureau for
trap and trace information. They can be reached from
8:00 AM to 4:30 PM, Monday thru Friday, If this is life
threatening, call your local law enforcement agency,
Emergency Interrupt: If a telephone number is
constantly busy, you can ask the operator to check the
line, If the busy signal is ,due to a conversation on the line
or a receiver off the hook, you will be charged an
operator verification charge, In the case of an emergency,
you can ask the operator to interrupt the conversation,
Fraud: For your protection, Frontier is able to detect
fraudulent calls, State and Federal laws provide that no
person shall defraud or attempt to defraud the telephone
company (Frontier) of its lawful charges.
Use of Residence Phone for Business Purposes:
Residence phones are installed with the understanding
that they will be used for normal domestic purposes. A
residence telephone will be changed to business service
used for business purposes or if it is advertised for business
purposes,
Downgrades: If you are a business customer who wishes
to change from business telephone service to residential
telephone service, you will be required to change your
telephone number, unless the downgrade is coincident
with the new directory publication,
Automatic Dialing-Announcing Devices: No automatic
dialing announcing device (ADAD) can be connected to
the Frontier network until certain requirements are met,
Contact your Customer Service Center for details,
reI
reI
th,
Residential Service 1-800-921-8101 Business Service 1-800-921-8102, Aberdeen, ID
Rights &
Res onsibilities
Statement of Billing Error
Rights
This statement sets out your billing error rights with
respect to telephonecbilled purchases made using
interstate 900 pay-per-call services that are billed to
you through Frontier.
The rights and obligations of you, the customer, andof Frontier and the long distance company who are
billing entities, set out here, are provided under the
Federal Telephone Disclosure and Dispute Resolution
Act.
This is the procedure that you must follow to notify
Frontier of a billing error and the steps that we or
the long distance company must take in response to
your notice:
You must provide notice of a billing error to
Frontier within 60 days of receiving the bill
containing the charge you believe to be in
error, or within 60 days of the date the
telephone billed goods or services are delivered
to you or should have been delivered to you,
You may provide this notice in writing or by
telephone, Your notice must provide the
following information:
1) your name or the customer s name, and thetelephone number to which the charge was
billed;
2) the date and amount of the error, and the
type of error you believe occurred; and
3) why you believe it was an error,
You should contact Frontier first, since we have an
agreement to receive billing error notifications from
customers, You may provide a notice to the long
distance company instead, and it may ask you tocontact us directly, and provide to you our name,
mailing address, and business telephone number
even if it also sends your billing error notice to us.
A customer who orally communicates an allegation
of a billing error is presumed to have provided
sufficient notice to initiate a billing review.
Frontier will conduct a billing review, inform you andthe billing carrier or vendor of the results of that
review, and issue any appropriate credits, If we
determine that no error occurred, we will uponrequest provide a written explanation and proof of
the indebtedness,
While we are conducting the billing review, you arenot required to pay the disputed amount, However
failure to pay the amount determined not to have
been the result of a billing error may be reported to a
credit reporting agency or subject you to a collection
action. If you continue to dispute any portion of your
billing error claim, the fact your account isdelinquent will be reported, If the dispute is
subsequently resolved, that fact will be reported to allwho received the initial report that the account was
delinquent,
If either we, as your billing entity, or the long
distance company, as a billing entity, fail to follow
the billing and collection procedures prescribed by
308.7 of the Federal Trade Commission rule
implementing the Federal Telephone Disclosure andDispute Resolution Act, we are obligated to forfeitany disputed amount, up to $50 per transaction,
Disclosure Under FCC Rule
64,1509(B)
The FCC also requires disclosures to telephone
subscribers, which are as follows:
Your local exchange and long distance service cannot
be disconnected or interrupted as a result of your
failure to pay charges for interstate pay-per-callservice, charges for interstate information services
provided pursuant to a presubscription or
comparable arrangement, or charges you have
disputed for interstate tariffed collect information
services,
You can obtain blocking of access to services at no
charge within 60 days after new service is established
and it becomes effective. Other requests for
blocking, and requests for unblocking are subject to
a reasonable one-time fee. Our tariffs include theterms and conditions that apply,
You have a right not to be billed for pay-per-callservices not offered in compliance with Federal laws
and regulations established under TItles II or III of the
Telephone Disclosure and Dispute Resolution Act.
Your access to 900 services may be involuntarily
blocked for failure to pay legitimate pay-per-callcharges.
Aberdeen, ID
Residential Service 1-800-921-8101 Business Service 1-800-921-8102
Riahts &
'---./
Res onsibilities
IMPORTANT NOTICE
CONCERNING PURCHASE OF
GOODS AND SERVICES BY
TELEPHONE
You have important rights under the Idaho
Telephone Solicitation Act. Under this Act it
is illegal for persons attempting to sell you
goods or services by telephone (telephone
solicitors):
. To intimidate or harass you in connectionwith the attempted sale,
. To refuse to hang up and free your
telephone line immediately once you
request them to do so,
. To misstate the price, quality, or
availability of goods or services, or to fail
to reveal all material terms relating to the
sale of goods or services,
. To advertise, represent or imply that they
have the endorsement of any government
office or agency when they do not.
. To advertise, represent or imply that they
have a valid registration number with the
Attorney General when they do not.
. To use any unfair method of competition
or unfair or deceptive practice,
Eighteen Years Old
Any person not yet eighteen (18) years old
who purchases goods or services pursuant
to a telephone solicitation may cancel the
purchase within a reasonable time after the
purchase is made. No parent or legal
guardian having custody of a person not yet
eighteen (18) years old is liable for the
purchase of goods or services by a person
not yet eighteen (18) years old pursuant to
telephone solicitation,
Right to Reconsider and Cancel
When you agree to purchase goods or
services over the telephone, you may have a
right to reconsider and cancel your
agreement for three business days after
receiving a written confirmation of the sale,
Violated Rights
A person whose rights hare violated by
telephone solicitors may have the right to
declare a contract of purchase null and void
or invoke other remedies under the Idaho
Consumer Protection Act,
Unlawful Acts
If you believe that a telephone solicitor has
done any unlawful acts, you may contact
the Attorney General's Office for assistance
and information at:
1 [phone] (toll-free) or
334-2424 (Boise area)
Residential Service 1-800-921-8101- Business Service 1-800-921-8102
Aberdeen, 10
REPAIR SERVICE CHECKLIST
If you have a problem with your telephone
service, it can be one of three things. To help
you determine the source of the problem, here
are some tips that may save time and help you
avoid a possible service charge,
Outside line Protilem
No dial tone on all phones
. Can t call in or out on all phones
Get cut off when talking on all phones
Noise or static on all phones
SERVICE PROBLEMS
When you have a service problem, we ll do our
best to locate and clear up the trouble.
Depending on the source of the problem, the
following. guidelines will apply,
Outside line: Frontier- maintains your lines as a
part of your basic monthly rate,
.inside Wire: Unless you request our Inside Wire
Maintenance Plan you are responsible for repair
and maintenance, You may hire a vendor or
handle the repair yourself,Inside WIre Problem. A phone works in one jack but not inanother
Loose or broken phone jack
Telephone Problem
Wom cords
Stuck push buttons
Broken cord clips
Stuck receiver buttons
Telephone: If you rent from Frontier, repair is
included in your monthly fee at no extra charge,
If you own your telephones, you are responsible
for repair and should follow the warranty
instructions,
Due to changes in the telephone industry, it has become necessary to initiate certain premises visit and
time/material charges when trouble is found to be in the customer's premises wiring or apparatus,
order to help alleviate some of these charges, we have installed a device to help you isolate the trouble
on your telephone line before you call us, ....."IiIl'.I~This device is called a telephone NETWORK INTERFACE DEVICE ~I~
~:~JF~:b!~:~j~~~~~~~~l~~~~i:rd
~~~~:
~:r~~~tomers
. .
Should you have trouble with your telephone service, the first thing we would like you to do is make sure the trouble is not in your telephone
instrument (apparatus) itself, .
STEP 1 -Unplug your telephone inside your house,
STEP 2 ~Plug your telephone in at a friend's house, If it checks out OK it is time to check the inside wire,
(See STEP 5, Network Interlace Device,
STEP 3 -If a friend's house is not convenient and there is more than one telephone, unplug all telephones
and plug them back one at a time, listen for dial tone,
STEP 4 -If rio dial tone, unplug and plug a different set in a different outlet. If still no dial tone, check your
wiring as stated below, (See STEP 5, Network Interlace Device.
STEP 5 -:-At your Network Interlace Device (located outside your house), take a standard blade screwdriver
and open the lid. In the upper left-hand corner you will see a modular plug, By unplugging this
cord,- you are disconnecting the wire going inside your house,
STEP 6 -Plug your known good telephone into this jack, If your telephone works properly here, but not
in your house, the problem is in your inside wire,
NOTE: If you have two lines at your premise, a Network Interlace Device with two test jacks
will be provided, The first is wired to the red/green (1) terminals, the second line is wired
to the yellowlblack (2) terminals,
Call Frontier Repair Service and report trouble with your inside wiring, thus speeding the
correction of your problem,
TOll-FREE Dial .........................,...............,..................................,.................................800-921-8104
PLEASE NOTE: If you call for the telephone repairman to correct problems in your wiring or apparatus
there may be a service charge unless your service is covered by an inside wire maintenance
agreement.
Residential Service 1-800-921-8101 Business Service 1-800-921-8102
Aberdeen, ID
CERTIFICATE
State of Idaho
) ss
County of
, the undersigned Robert Larson
and Katherine Caminiti
of the Citizens Telecommunications Company of Idaho utility,
on our oath do severally say that the foregoing return has been prepared under our direction, from
the original books, papers, and records of said utility; that we have carefully examined same, and
declare the same to be a correct statement of the business affairs of said utility for the period
covered by the return in respect to each and every matter and thing therein set forth, to the best of
our knowledge, information and belief,
iff
J1. J:::;A
(Officer in Charge of Accounts)
Subscribed and Sworn to Before Me this 13+h day of Bpr , (Year) aCXJ.
~~u fY) Notary Public
My Commission expires CtJ-+Q)~( (Year) CAOO0
Rev 3/02
gdklexcel/j nelsonl an u Irpts/tela n n ual rpt
Page 21
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c
e
s
s

P
r
o
v
i
s
i
o
n

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x
p
e
n
s
e
s

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r
e

d
e
t
e
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m
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n
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d

a
s

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e
f
i
n
e
d

i
n

F
C
C

P
a
r
t

3
6
.
4
2
1
,
11

U
n
i
v
e
r
s
a
l

S
e
r
v
i
c
e

F
u
n
d

e
x
p
e
n
s
e
s

a
d
j
u
s
t
m
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n
t

i
s

d
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t
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m
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d

a
s

d
e
f
i
n
e
d

i
n

F
C
C

P
a
r
t

3
6
,
63
1
,

T
h
e

e
x
p
e
n
s
e
ad
j
u
s
t
m
e
n
t

i
s

a
d
d
e
d

t
o

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n
t
e
r
s
t
a
t
e

e
x
p
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n
s
e
s

a
n
d

d
e
d
u
c
t
e
d

f
r
o
m

s
t
a
t
e

e
x
p
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n
s
e
s
,

T
h
e

e
f
f
e
c
t

i
s

z
e
r
o

o
n

t
o
t
a
l
Id
a
h
o

o
p
e
r
a
t
i
o
n
s
,
12

L
i
f
e
l
i
n
e

C
o
n
n
e
c
t
i
o
n

A
s
s
i
s
t
a
n
c
e

e
x
p
e
n
s
e

a
d
j
u
s
t
m
e
n
t

i
s

d
e
t
e
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m
i
n
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d

a
s

d
e
f
i
n
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d

i
n

F
C
C

P
a
r
t

3
6
.
74
1
.

T
h
e
ex
p
e
n
s
e

a
d
j
u
s
t
m
e
n
t

i
s

a
d
d
e
d

t
o

i
n
t
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r
s
t
a
t
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e
x
p
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n
s
e
s

a
n
d

d
e
d
u
c
t
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d

f
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o
m

s
t
a
t
e

e
x
p
e
n
s
e
s
.

T
h
e

ef
f
e
c
t

i
s

z
e
r
o

o
n
to
t
a
l

I
d
a
h
o

o
p
e
r
a
t
i
o
n
s
.
13

L
i
n
e

7

=

r
e
v
e
n
u
e
s

-

e
x
p
e
n
s
e
s

-

g
e
n
e
r
a
l
t
a
x
e
s

(
e
x
c
l
u
d
i
n
g

S
I
T
)
,
14

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i
n
e

9

i
s

t
h
e

b
a
s
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s

f
o
r

a
l
l

i
n
c
o
m
e

t
a
x

s
e
p
a
r
a
t
i
o
n
s
,

S
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e

F
C
C

P
a
r
t

36
.
4
1
2
,
15

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i
n
e

1
0

=

S
I
T

B
a
s
e

M
i
s
c
e
l
l
a
n
e
o
u
s

A
d
d
s

a
n
d

D
e
d
u
c
t
s
.

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h
i
s

m
a
y

b
e

ob
t
a
i
n
e
d

f
r
o
m

t
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x

w
o
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k
p
a
p
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r
s

o
r
,
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f

m
u
l
t
i
-
st
a
t
e

o
p
e
r
a
t
i
o
n
,
b
a
c
k
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d

i
n
t
o

b
y

d
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g

t
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c
u
r
r
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t

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I
T

b
y

,
08

t
h
e
n

s
u
b
t
r
a
c
t
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n
g

l
i
n
e

9
,

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t
h
e

"
ba
c
k
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d

i
n
t
o
ap
p
r
o
a
c
h

i
s

u
s
e
d
,
m
a
k
e

s
u
r
e

p
r
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r

y
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r

a
d
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s

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r
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f
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r
s
t

r
e
m
o
v
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d

f
r
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m

c
u
r
r
e
n
t

S
I
T
,
16

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u
r
r
e
n
t

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I
T

s
h
o
u
l
d

r
e
f
l
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c
t

t
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m
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a
l

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i
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p
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d

a
d
j
u
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t
m
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n
t
s
,
17

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i
n
e

1
3

=

F
I
T

B
a
s
e

M
i
s
c
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l
l
a
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o
u
s

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d
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s

a
n
d

D
e
d
u
c
t
s
,

T
h
i
s

m
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b
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o
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f
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t
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r
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p
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o
r

b
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k
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d
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t
o

b
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t
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k
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t
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p
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c
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l
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T

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b
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r
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l
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1
2

a
n
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li
n
e

9
,

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f

th
e

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ba
c
k
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i
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t
o
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a
p
p
r
o
a
c
h

i
s

u
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d
,
m
a
k
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m
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f
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m

c
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r
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t
FI
T
,
18

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u
r
r
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n
t

F
I
T

s
h
o
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l
d

r
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f
l
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c
t

t
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r
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m
o
v
a
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o
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p
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p
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r
i
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d

a
d
j
u
s
t
m
e
n
t
s
.
No
t
e
s

t
o

S
e
p
a
r
a
t
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d

R
e
s
u
l
t
s

o
f

I
d
a
h
o

O
p
e
r
a
t
i
o
n
s
(C
o
n
t
i
n
u
e
d
)
19

S
e
p
a
r
a
t
i
o
n

P
a
r
a
r
n
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n
t
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r
s

d
r
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v
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t
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a
l
l
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o
f

c
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a
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p
l
a
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a
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d

e
x
p
e
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s
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c
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s
t
s

t
o

o
p
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r
a
t
i
o
n

a
n
d

s
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r
v
i
c
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s
.

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e
pa
r
a
m
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t
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s

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d
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s
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g
n
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d

t
o

p
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r
f
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r
m

v
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l
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d
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t
y

t
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s
t
s

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s
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p
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s
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p
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v
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a

b
a
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t
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f
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c
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s
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p
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t
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s
.

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r
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r
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n
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t
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t
a
l
s
.
20

C
u
r
r
e
n
t

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o
m
p
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s
i
t
e

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P
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-

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t

r
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p
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s
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n
t
s

a

c
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m
p
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s
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t
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o
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p
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a
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d

p
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s
t
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c
o
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v
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r
s
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n

S
P
F

f
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t
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c
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m
p
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n
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in
v
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i
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s

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o

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A
S

d
u
r
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n
g

t
h
e

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e
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r
.
21

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O
E

C
a
t

3

-

S
e
e

F
C
C

P
a
r
t

3
6
,
12
5

a
n
d

P
U
C

O
r
d
e
r

9
3
-
11
3
3
,
A
p
p
e
n
d
i
x

A
.
22

E
x
c
h
a
n
g
e

T
r
u
n
k

M
O
U

-

S
e
e

F
C
C

P
a
r
t

3
6
.
15
5
,
23

H
o
s
t
/
R
e
m
o
t
e

M
O
U

K
i
l
o
m
e
t
e
r
s

-

S
e
e

F
C
C

P
a
r
t

3
6
,
15
7
,
24

E
q
u
a
l

A
c
c
e
s
s

M
O
U

-

S
e
e

F
C
C

P
a
r
t

3
6
,
19
1
,
25

O
p
e
r
a
t
o
r

S
t
a
n
d
a
r
d

W
o
r
k

S
e
c
o
n
d
s

-

U
s
e
d

t
o

s
e
p
a
r
a
t
e

o
p
e
r
a
t
o
r

s
e
r
v
i
c
e
s

e
x
p
e
n
s
e
s

i
f

d
i
f
f
e
r
e
n
t

f
r
o
m

t
h
o
s
e

u
s
e
d
fo
r

C
O
E

C
a
t
.

1
p
l
a
n
t
.
26

T
a
n
d
e
m

S
w
i
t
c
h
i
n
g

M
O
U

-

S
e
e

F
C
C

P
a
r
t

3
6
.
12
4
,
27

U
n
s
e
p
a
r
a
t
e
d

L
o
o
p

C
o
s
t

-

S
e
e

F
C
C

P
a
r
t

3
6
,
62
1
,
28

G
r
o
s
s

B
i
l
l
e
d

R
e
v
e
n
u
e
s

a
r
e

d
e
f
i
n
e
d

d
i
f
f
e
r
e
n
t
l
y

f
o
r

t
h
e

f
o
l
l
o
w
i
n
g

e
x
p
e
n
s
e
s
:
a,

M
a
r
k
e
t
i
n
g

-

S
e
e

F
C
C

P
a
r
t

3
6
,
37
2
b,

P
a
y
m
e
n
t

a
n
d

C
o
l
l
e
c
t
i
o
n
,
E
n
d

U
s
e
r

-

S
e
e

F
C
C

P
a
r
t

3
6
,
37
7
(
a
)
(
2
)
,
c,

P
a
y
m
e
n
t

a
n
d

C
o
l
l
e
c
t
i
o
n
,

C
X
R

-

S
e
e

F
C
C

P
a
r
t

3
6
,
37
7
(
a
)
(
5
)
.
29

S
e
r
v
i
c
e

O
r
d
e
r

C
o
n
t
a
c
t
s
:
a,

S
e
r
v
i
c
e

O
r
d
e
r

P
r
o
c
e
s
s
i
n
g
,

E
n
d

U
s
e
r

-

S
e
e

F
C
C

P
a
r
t

3
6
.
37
7
)
a
)
(
1
)
.
b,

S
e
r
v
i
c
e

O
r
d
e
r

P
r
o
c
e
s
s
i
n
g
,

C
X
R

-

S
e
e

F
C
C

P
a
r
t

3
6
.
37
7
(
a
)
(
4
)
.
No
t
e
s

t
o

S
e
p
a
r
a
t
e
d

R
e
s
u
l
t
s

o
f

I
d
a
h
o

O
p
e
r
a
t
i
o
n
s
(C
o
n
t
i
n
u
e
d
)
30

B
i
l
l
i
n
g

I
n
q
u
i
r
y

C
o
n
t
a
c
t
s
:
a,

B
i
l
l
i
n
g

I
n
q
u
i
r
y
,

E
n
d

U
s
e
r

-

S
e
e

F
C
C

P
a
r
t

3
6
.
37
7
(
a
)
(
3
)
,
b,

B
i
l
l
i
n
g

I
n
q
u
i
r
y
,

C
X
R

-

S
e
e

F
C
C

P
a
r
t

3
6
,
37
7
(
a
)
(
6
)
,
31

S
P

a
n
d

R
C

M
e
s
s
a
g
i
n
g

-

T
h
e
s
e

m
e
s
s
a
g
e
s

a
r
e

u
s
e
d

t
o

s
e
p
a
r
a
t
e

A
c
c
o
u
n
t

6
6
2
3
,
R
e
v
e
n
u
e

A
c
c
o
u
n
t
i
n
g

-

T
o
l
l
Ti
c
k
e
t

P
r
o
c
e
s
s
i
n
g

e
x
p
e
n
s
e
s

-

S
e
e

F
C
C

P
a
r
t

3
6
.
37
9
,
32

B
i
g

T
h
r
e
e

E
x
p
e
n
s
e

F
a
c
t
o

-

S
e
e

F
C
C

P
a
r
t

3
6
.
39
2
.
CO
M
P
A
N
Y

N
A
M
E
:

C
i
t
i
z
e
n
s

C
o
m
m
u
n
i
c
a
t
i
o
n
s

C
o
m
p
a
n
y

o
f

I
d
a
h
o
Fo
r

T
h
e

Y
e
a
r

E
n
d
e
d
:

D
e
c
e
m
b
e
r

3
1
,

2
0
0
3
Se
p
e
r
a
t
e
d

R
e
s
u
l
t
s

o
f

I
d
a
h
o

O
p
e
r
a
t
i
o
n
s
To
t
a
l

I
d
a
h
o

In
t
e
r
s
t
a
t
e

O
p
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e

O
p
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S

&

W
A
T
S
TO
l
l

P
l
S
MT
S

&

W
A
T
S
TO
l
l

P
l
S
FC
C

A
c
c
o
u
n
t

a
n
d
No
t
e
li
n
e
Su
b
j
e
c
t

T
o
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
,
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
SU
M
M
A
R
Y
Op
e
r
a
t
i
n
g

R
e
v
e
n
u
e
s
50
X
X

l
o
c
a
l
-
Bi
l
l
e
d
(1
)
31
0
89
1
73
1
0
8
9
1
31
0
89
1
EA
S

B
i
l
l
e
d
(1
)
EA
S

S
e
t
t
l
e
m
e
n
t
(1
)
50
8
X

A
c
c
e
s
s
-
Sl
C

(
E
n
d

U
s
e
r
)
(2
)
92
5
,
92
1
19
2
5
9
2
1
92
5
92
1
Sw
i
t
c
h
e
d

(
T
S
+
N
T
S
)
(2
)
14
0
,
12
1
81
0
0
3
9
1
10
0
39
1
20
3
9
7
3
0
03
9
73
0
Sp
e
c
i
a
l
(2
)
85
2
,
29
8
15
8
9
2
5
5
58
9
25
5
26
3
0
4
3
26
3
,
04
3
51
X
X

T
o
l
l

-
Me
s
s
a
g
e
(3
a
)
18
6
76
4
81
7
2
17
2
17
8
5
9
2
17
8
59
2
Pr
i
v
a
t
e

l
i
n
e
(3
b
)
Se
t
t
l
e
m
e
n
t
(3
c
)
52
X
X

M
i
s
c
,

-
Bil
l
i
n
g

&

C
o
l
l
e
c
t
i
o
n
(4
)
10
.
21
5
82
6
11
4
1
5
5
11
4
15
5
10
1
6
7
1
10
1
67
1
Di
r
e
c
t
o
r
y

A
d
v
e
r
t
i
s
i
n
g
11
.
30
5
68
3
0
5
68
,
30
5
Op
e
r
a
t
i
n
g

R
e
n
t
s
12
.
95
5
13
6
4
8
64
3
29
1
91
8
3
43
6
79
4
3
12
1
0
2
66
4
Ot
h
e
r

M
i
s
c
.
13
.
59
8
34
5
9
8
59
8
53
0
X

l
e
s
s
:

Un
c
o
l
l
e
c
t
i
b
l
e

R
e
v
.

(
-
)
14
,
(5
8
42
7
)
58
4
2
7
58
,
4
2
7
To
t
a
l

R
e
v
e
n
u
e
s
15
.
72
0
,
25
2
10
,
16
2
28
7
58
9
,
89
8
11
,
75
2
,
18
5
32
9
,
17
6
26
3
,
47
9
94
3
36
7
,
46
9
96
8
,
06
7
Op
e
r
a
t
i
n
g

E
x
p
e
n
s
e
s
61
X
X
-
64
X
X

P
l
a
n
t

S
p
e
c
i
f
i
c

O
p
e
r
.
(5
a
)
16
.
09
8
17
7
66
9
08
0
44
6
69
7
52
6
44
8
95
5
21
5
36
9
,
97
1
56
1
51
0
40
0
65
1
65
X
X

P
l
a
n
t

N
o
n
s
p
e
c
i
f
i
c

O
p
e
r
a
t
i
o
n
s
(5
a
)
17
,
28
3
,
04
0
48
5
48
2
87
1
49
9
35
3
19
7
95
3
40
4
31
5
,
4
2
6
26
0
90
4
78
3
,
6
8
7
65
6
X

De
p
r
e
c
i
a
t
i
o
n

&

A
m
o
r
t
i
z
a
t
i
o
n
(5
a
)
18
,
62
5
,
63
8
05
8
06
9
00
4
15
5
07
3
38
4
63
6
66
5
19
6
71
3
82
3
55
1
47
0
56
5
66
X
X

C
u
s
t
o
m
e
r

O
p
e
r
a
t
i
o
n
s
(5
a
)
19
.
87
8
20
8
12
9
96
5
28
4
13
0
24
9
16
8
47
3
12
8
44
0
54
0
91
8
74
7
95
9
67
X
X

C
o
r
p
o
r
a
t
e

O
p
e
r
a
t
i
o
n
s
(5
a
)
20
,
12
3
80
6
30
5
31
3
27
6
31
6
58
9
23
3
25
0
31
6
14
9
57
8
40
8
07
3
80
7
21
7
--
-
-

O
t
h
e
r

O
p
e
r
a
t
i
n
g
(5
a
)
21
,
26
9
70
9
26
9
70
9
26
9
70
9
26
9
70
9
To
t
a
l

E
x
p
e
n
s
e
s
(5
a
)
22
,
12
,
00
8
,
86
9
91
7
,
61
8
15
0
,
88
1
06
8
,
49
9
43
3
,
26
7
13
5
,
72
8
04
6
,
12
8
67
4
,
75
3
94
0
,
37
0
Op
e
r
a
t
i
n
g

T
a
x
e
s
:
(6
)
72
4
0

G
e
n
e
r
a
l

Ta
x
e
s
23
,
33
3
36
4
10
3
50
2
88
0
10
8
38
1
.
6
9
63
4
30
8
24
7
79
4
22
4
98
3
72
3
0

S
t
a
t
e
l
l
o
c
a
l
l
n
c
,

T
a
x

(C
u
r
r
e
n
t
)
24
,
61
8
94
9
14
1
,
31
7
65
3
23
5
97
0
46
6
21
3
13
8
,
4
9
7
52
4
72
8
38
2
97
9
72
2
(
)
Fe
d
e
r
a
l

I
n
c
o
m
e

T
a
x

(
C
u
r
r
e
n
t
)
25
.
06
5
67
4
69
9
94
8
46
8
81
9
16
8
76
7
79
1
68
0
68
5
,
97
8
59
8
99
5
89
6
,
90
7
72
5
0

N
e
t

De
f
e
r
r
e
d

I
n
c
o
m
e

T
a
x
e
s
26
,
77
8
,
91
3
52
6
3
2
0
10
5
5
6
4
63
1
88
4
17
3
0
5
94
1
9
15
5
6
1
6
27
5
9
2
1
14
7
02
9
72
1
0

N
e
t

In
v
e
s
t
m
e
n
t

T
a
x

C
r
e
d
i
t
s
27
,
To
t
a
l

T
a
x
e
s
28
.
79
6
,
90
1
47
1
,
08
6
67
3
,
91
6
14
5
00
3
18
,
68
2
61
,
62
1
91
9
,
84
3
49
1
,
43
8
65
1
,
89
8
Ne
t

O
p
e
r
a
t
i
n
g

I
n
c
o
m
e
29
,
91
4
48
2
77
3
,
58
3
76
5
,
10
1
53
8
,
68
4
12
2
77
3
66
,
13
0
11
8
,
34
2
55
0
,
78
4
37
5
,
79
9
CO
M
P
A
N
Y

N
A
M
E
:

C
i
t
i
z
e
n
s

C
o
m
m
u
n
i
c
a
t
i
o
n
s

C
o
m
p
a
n
y

o
f

I
d
a
h
o
Fo
r

T
h
e

Y
e
a
r

E
n
d
e
d
:

D
e
c
e
m
b
e
r

3
1
,

2
0
0
3
Se
p
e
r
a
t
e
d

R
e
s
u
l
t
s

o
f

I
d
a
h
o

O
p
e
r
a
t
i
o
n
s
To
t
a
l

I
d
a
h
o

In
t
e
r
s
t
a
t
e

O
p
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e

O
p
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S

&

W
A
T
S
TO
L
L

P
L
S
MT
S

&

W
A
T
S
TO
L
L

P
L
S
FC
C
.

A
c
c
o
u
n
t

a
n
d
No
t
e
Li
n
e
Su
b
j
e
c
t

T
o
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
,
No
,
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
SU
M
M
A
R
Y

(
c
o
n
t
i
n
u
e
d
)
Av
e
r
a
g
e

R
a
t
e

B
a
s
e
20
0
1
Te
l
e
c
o
m
,

P
l
a
n
t

i
n

S
e
r
v
i
c
e
(5
b
)
97
1
15
5
93
4
95
5
31
7
05
3
25
2
00
8
79
5
21
3
89
2
83
6
25
8
84
7
77
2
25
1
60
,
71
9
14
7
20
0
5
Pl
a
n
t

A
c
q
u
i
s
i
t
i
o
n

A
d
j
u
s
t
m
e
n
t
31
0
0
Le
s
s
:

A
c
c
u
m
u
l
a
t
e
d

D
e
p
r
,

(
-
)
(5
c
)
64
9
00
4
39
1
72
5
76
5
38
0
15
7
10
5
95
9
96
3
56
8
59
0
93
7
22
8
02
6
11
8
38
,
4
9
1
89
9
34
x
x
-
36
x
x

A
c
c
u
m
u
l
a
t
e
d

A
m
o
r
t
,

(-
)
(5
)
41
0
0
-
4
3
4
0

A
c
c
u
m
,

D
e
f
e
r
r
e
d

T
a
x

(-
)
5,
4
7
7
83
2
17
7
5
1
7
0
74
9
8
6
85
0
15
6
11
8
8
9
8
4
60
7
3
1
95
1
1
7
8
14
2
6
7
8
3
62
7
67
6
12
2
0
Ma
t
e
r
i
a
l
s

a
n
d

S
u
p
p
l
i
e
s
49
6
9
3
13
0
4
4
91
4
95
8
89
5
2
51
1
10
3
1
1
15
9
6
1
73
5
--
-
-

E
q
u
a
l

Ac
c
e
s
s

E
q
u
i
p
m
e
n
t
(7
)
--
-

O
t
h
e
r

R
a
t
e

B
a
s
e
To
t
a
l

A
v
e
r
a
g
e

R
a
t
e

B
a
s
e
36
,
84
9
,
67
6
10
,
33
1
44
4
62
7
57
3
10
,
95
9
,
01
7
03
3
,
18
6
38
5
,
48
8
28
3
,
10
8
11
,
18
8
,
87
7
25
,
89
0
,
65
9
CO
M
P
A
N
Y

N
A
M
E
:

C
i
t
i
z
e
n
s

C
o
m
m
u
n
i
c
a
t
i
o
n
s

C
o
m
p
a
n
y

o
f

I
d
a
h
o
Fo
r

T
h
e

Y
e
a
r

E
n
d
e
d
:

D
e
c
e
m
b
e
r

3
1
,
2
0
0
3
Se
p
e
r
a
t
e
d

R
e
s
u
l
t
s

o
f

I
d
a
h
o

O
p
e
r
a
t
i
o
n
s
To
t
a
l

I
d
a
h
o

In
t
e
r
s
t
a
t
e

O
p
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e

O
p
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S

&

W
A
T
S
TO
L
L

P
L
S
MT
S

&

W
A
T
S
TO
L
L

P
L
S
FC
C

A
c
c
o
u
n
t

a
n
d
No
t
e
Li
n
e
Su
b
j
e
c
t

T
o
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
,
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
PL
A
N
T

I
N

S
E
R
V
I
C
E

D
E
T
A
I
L
21
X
X

G
e
n
e
r
a
l

S
u
p
p
o
r
t

F
a
c
i
l
i
t
i
e
s
79
9
,
46
9
80
0
,
66
5
89
6
88
5
,
56
1
21
1
,
52
5
57
,
55
1
04
8
,
03
2
59
6
,
80
0
91
3
,
90
8
22
X
X

C
e
n
t
r
a
l

O
f
f
i
c
e

E
q
u
i
p
m
e
n
t
:
CA
T

1
-
0p
e
r
a
t
o
r

S
y
s
t
e
m
s
CA
T

2
-
Ta
n
d
e
m

S
w
i
t
c
h
i
n
g

(
A
l
l
o
c
,
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4
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5
8
5
8
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6
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31
2
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7
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8
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31
2
X

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3
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3
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4
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5
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7
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5
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8
6
5
7
4
8
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31
3
X

In
f
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8
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7
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6
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2
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4
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31
4
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8
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t
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8
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64
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20

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a
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0
86
8
21
7
6
1
1
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5
9
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7
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0
14
6
4
1
4
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5
5
12
6
6
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5
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9
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62
1
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2
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21
6
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5
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34
8
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5
14
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4
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1
4
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2
1
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8
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22
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To
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o
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To
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In
c
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To
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C
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(2
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M
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K
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s
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.
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14
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16
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25
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48
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16
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1
3
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18
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9
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41
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4
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17
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48
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EQ
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4
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54
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1
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