2000Annual Report.pdf

ANNUAL REPORT
OF
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
NAME
ADDRESS
TO THE
IDAHO PUBLIC
UTILITIES COMMISSION
FOR THE
YEAR ENDED DECEMBER 31,2000
5600 Headquarters Drive
EO.Box 251209
Plano,TX 75025-1209 FILED O
2d!AFR I6 AM 9:22
CITIZENS .10 0 PU3L!C
communicanons UTILDlES COMMISSION
April 6,2001
Randy Lobb
Administrator,Utilities Division
Idaho Public Utilities Commission
472 West Washington Street
Boise,Idaho 83702
Dear Mr.Lobb:
Enclosed please find the Annual Report for Citizens
Telecommunications Company of Idaho for 2000.Also enclosed are theSeparationsFactorReportandacopyoftheIPUCCustomerRelations
Rules.
If you have any questions concerning this report,please call me at469-365-3509.
Sincerely,
Mike Hess
Director -Accounting Compliance &Financial Systems
Enclosures
cc:L.Tade -Sandy w/enclosures
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31,2000
Exact name of utility :Citizens Telecommunications Company of Idaho
Address of principal office :201 Lenora Street,McCall,ID 83638
TelephoneNumber :(Area Code:208)634-6100
Cities or towns served :See attached listing
Name and title of officer havingcustody of the general corporate books of account :
Mark Nuss,Controller
Address of office where corporate books are kept and phone number :
5600 HeadquartersDrive,Plano,TX 75024 [phone]
Organized under the laws of the State of Delaware
Date of organization:June 7,1993
Form of organization (proprietorship,association,corporation):Corporation
If a SubchapterS corporation,please specify:
Name and address of controlling company,if any:Citizens Utilities Company
3 High Ridge Park,Stamford,CT 06905
Names of affiliatedcompanies.Giveaddress and description of business:
See attached Organization Chart
Officers
Report below the title,name and office address if each general officer of the utility at
the end of the year.If there were any changes during the year,show the name,title and
address of the previous officer and the date of the change.
Title Name Address
Attached
Page 1
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31,2000
Cities or towns served:
Aberdeen Marsing
Cascasde McCall
Carey New Meadows
Donnelly Parma
Elk City Riggins
Fairfield Springfield
Garden Valley Sweet
Homedale White Bird
Horseshoe Bend Wilder
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DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time
during the year:(Fees related to meetings only)
Term Expired
or Current Term Meetings Attended Fees Paid
Name and Address Will Expire:This Year Durinq Year
John H.Casey,Ill N/A None N/A
Rudy J.Graf N/A None N/A
Leonard Tow N/A None N/A
Name of Chairman of the Board :Leonard Tow
Name of Secretary (or Clerk)of Board :L.Russell Mitten
Number of Meetings of the Board during the year :None
*Director serves until a successor is elected.
MANAGERS
List the name of each person who performed management duties for the company during the
year,and the total of wages and bonuses paid to those persons:(Do not include Director
Fees in these amounts.)
Name Title Wages and Bonuses Paid
Ralph McKenzie Vice President,Operations **lnformation is Confidential**
Allen Pruitt Director,Engineering
Scott Jeffery Manger,Operations
Page 2
NOTES TO FINANCIAL STATEMENTS
Please provide important information such as changes in accounting or depreciation
practices,extensions or additions to the system:disposal of any substantial portion of
the property of the utility:reorganization,mergers,or consolidations with other
companies;leases executed;other contracts or agreements entered into;changes made in
articles of incorporation or amendments;the occurrence of contingency losses or gains.
Page 3
BALANCE SHEET
Assets and Other Debits
Balance Balance increase
Beginning End or
Title of Account of Year of Year (Decrease)
Current Assets
1120 Cash and Cash Equivalents 0 0
1130 Cash (2,974)(2,974)0
1140 Special Cash Deposits 0 0 0
1150 Working Cash Advance (3,771)500 4,271
1160 Temporary Investments 0 0 0
1180 Telecommunications Accounts Receivable 1,689,463 1,725,638 36,175
1181 Accts.Rec.Allowance -Telecommunications (109,677)(117,375)(7,698)
1190 Other Accounts Receivable 1,778,881 894,948 (883,933)
1191 Accounts Receivable Allowance -Other (12,007)(175,943)(163,936)
1200 Notes Receivable 0 0 0
1201 Notes Receivable Allowance 0 0 0
1210 Interest and Dividends Receivable 0 0 0
1220 Materials and Supplies (66,692)42,638 109,330
1290 Prepaid Rents 0 0 0
1300 Prepaid Taxes 0 0 0
1310 Prepaid Insurance 0 0 0
1320 Prepaid Directory E×penses 313 174 (139)
1330 Other Prepayments 0 0 0
1350 Other Current Assets O 0 0
Noncurrent Assets
1401 Investments in Affiliated Companies 0 0 0
1402 Investments in Nonaffiliated Companies 0 0 0
1406 Nonregulated Investments 0 0 0
1407 Unamortized Debt Issuance Expense 0 0 0
1408 Sinking Funds O 0 0
1410 Other Noncurrent Assets 0 0 0
1438 Deferred Maintenance and Retirements 0 0 0
1439 Deferred Charges 0 0 0
1500 Other Jurisdictional Assets -Net 0 0 0
Property,Plant and Equipment
2001 Telecommunications Plant in Service 81,016,259 85,255,812 4,239,553
2002 Prop.Held for Future Telecomm.Use 0 0 0
2003 Telecomm.Plant Under Constr.-Short Term 653,811 792,831 139,020
2004 Telecomm.Plant Under Constr.-Long Term 0 0 0
2005 Telecommunication Plant Adjustments 28,077,508 28,077,508 0
2006 Nonoperating plant 0 0
2007 Goodwill 0 0
Depreciation and Amortization Accounts
3100 Accumulated Depreciation 40,611,613 45,450,755 4,839,142
3200 Accum.Depre.-Held for Future Use 0 0 0
3300 Accumulated Depreciation -Nonoperating 0 0 0
3410 Accum.Amort.-Capitalized Leases 0 0 0
3420 Accum.Amort.-Leasehold Improvements 0 0 0
3500 Accumulated Amortization -Intangible 0 0 0
3600 Accumulated Amortization -Other 11,230,999 13,102,834 1,871,835
TOTALASSETS 61,178,502 57,940,168 (3,238,334)
Page 4
BALANCE SHEET
Liabilities &Stockholders'Equity
Balance Balance Increase
Beginning End or
Title of Account of Year of Year (Decrease)
Current Liabilities
4010 Accounts Payable 800,867 612,433 (188,434)
4020 Notes Payable 0 0 0
4030 AdvancedBilling and Payments 140,770 146,913 6,143
4040 Customers'Deposits 32,178 52,307 20,129
4050 Current Maturities -Long Term Debt 0 0 0
4060 Current Maturitites -Capital Leases 0 0 0
4070 income Taxes -Accrued (114)(114)0
4080 Other Taxes -Accrued 200,358 193,736 (6,622)
4100 Net Current Defer.Oper.Income Taxes O 0 0
4110 Net CurrentDefer.Nonoper.Income Taxes 0 0 0
4120 Other Accrued Liabilities 16,496 17,193 697
4130 Other Current Liabilities 21,661 21,909 248
Lonq-TermDebt
4210 Funded Debt 0 0 0
4220 Premium on Long-TermDebt 0 0 0
4230 Discount on Long-TermDebt 0 0 0
4240 ReacquiredDebt 0 0 0
4250 Obligations Under Capital Leases 0 0 0
4260 Advances from Affiliated Companies 34,321,032 30,365,657 (3,955,375)
4270 Other Long-TermDebt 0 0 0
Other Liabilities and DeferredCredits
4310 Other Long-TermLiabilities 0 0 0
4320 Unamort.Oper.Invest.Tax Credits -Net 0 0 0
4330 Unamort.Nonoper.Invest.Tax Cedits -Net 0 0 0
4340 Net Noncurrent Defer.Oper.Income Taxes 7,659,105 7,395,708 (263,397)
4350 Net Noncurrent Defer.Nonoper.Income Taxe 0 0 0
4360 Other Deferred Credits 1,998,756 1,823,064 (175,692)
4370 Other Juris.Liab./Defer.Credits.-Net 0 0
Stockholders'Equity
4510 Capital Stock 1,000 1,000 0
4520 Additional Paid-in Capital 0 0 0
4530 Treasury Stock 0 0 0
4540 Other Capital 0 0 0
4550 Retained Earnings 15,986,393 17,310,362 1,323,969
TOTALLIABILITIES &OTHER CREDITS 61,178,502 57,940,168 (3,238,334)
Page 5
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I
C
A
T
I
O
N
S
PL
A
N
T
IN
SE
R
V
I
C
E
Fo
r
Pe
r
i
o
d
En
d
i
n
g
12
/
3
1
/
0
0
ID
A
H
O
OP
E
R
A
T
I
O
N
S
ON
L
Y
Ba
l
a
n
c
e
at
Ad
d
i
t
i
o
n
s
Pl
a
n
t
s
Ad
j
u
s
t
m
e
n
t
s
Ba
l
a
n
c
e
at
Be
g
i
n
n
i
n
g
Du
r
i
n
g
Re
t
i
r
e
d
Du
r
i
n
g
En
d
of
Ye
a
r
Ye
a
r
or
So
l
d
Ye
a
r
of
Ye
a
r
AN
A
L
Y
S
I
S
OF
TE
L
E
C
O
M
M
U
N
I
C
A
T
I
O
N
S
PL
A
N
T
IN
SE
R
V
I
C
E
21
1
1
La
n
d
*
TO
T
A
L
CO
M
P
A
N
Y
DO
L
L
A
R
S
AN
D
ID
A
H
O
OP
E
R
A
T
I
O
N
S
DO
L
L
A
R
S
AR
E
TH
E
SA
M
E
.
21
1
2
Mo
t
o
r
Ve
h
i
c
l
e
s
21
1
3
Ai
r
c
r
a
f
t
21
1
4
Sp
e
c
i
a
l
Pu
r
p
o
s
e
Ve
h
i
c
l
e
21
1
5
Ga
r
a
g
e
Wo
r
k
Eq
u
i
p
m
e
n
t
21
1
6
Ot
h
e
r
Wo
r
k
Eq
u
i
p
m
e
n
t
21
2
1
Bu
i
l
d
i
n
g
s
21
2
2
Fu
r
n
i
t
u
r
e
21
2
3
Of
f
i
c
e
Eq
u
i
p
m
e
n
t
21
2
4
Ge
n
e
r
a
l
Pu
r
p
o
s
e
Co
m
p
u
t
e
r
s
22
1
1
An
a
l
o
g
El
e
c
t
r
o
n
i
c
Sw
i
t
c
h
i
n
g
22
1
2
Dig
i
t
a
l
El
e
c
t
r
o
n
i
c
Sw
i
t
c
h
i
n
g
22
1
5
El
e
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Sw
i
t
c
h
i
n
g
22
2
0
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
22
3
1
Ra
d
i
o
Sy
s
t
e
m
s
22
3
2
Cir
c
u
i
t
Eq
u
i
p
m
e
n
t
23
1
1
St
a
t
i
o
n
Ap
p
a
r
a
t
u
s
23
2
1
Cu
s
t
o
m
e
r
Pr
e
m
i
s
e
Wir
i
n
g
23
4
1
La
r
g
e
Pr
i
v
a
t
e
Br
a
n
c
h
Ex
c
h
a
n
g
e
23
5
1
Pu
b
l
i
c
Te
l
e
p
h
o
n
e
Te
r
m
i
n
a
l
Eq
u
i
p
m
e
n
t
23
6
2
Ot
h
e
r
Te
r
m
i
n
a
l
Eq
u
i
p
m
e
n
t
24
1
1
Po
l
e
s
24
2
1
Ae
r
i
a
l
ca
b
l
e
24
2
2
Un
d
e
r
g
r
o
u
n
d
Ca
b
l
e
24
2
3
Bu
r
i
e
d
Ca
b
l
e
24
2
4
Su
b
m
a
r
i
n
e
Ca
b
l
e
24
2
6
In
t
r
a
b
u
i
l
d
i
n
g
Ne
t
w
o
r
k
Ca
b
l
e
24
3
1
Ae
r
i
a
l
Wi
r
e
24
4
1
Co
n
d
u
i
t
Sy
s
t
e
m
s
26
8
1
Ca
p
i
t
a
l
Le
a
s
e
s
26
8
2
Le
a
s
e
h
o
l
d
Im
p
r
o
v
e
m
e
n
t
s
26
9
0
In
t
a
n
g
i
b
l
e
s
TO
T
A
L
PL
A
N
T
AC
C
O
U
N
T
S
Pa
g
e
7
AN
A
L
Y
S
I
S
OF
EN
T
R
I
E
S
IN
AC
C
U
M
U
L
A
T
E
D
DE
P
R
E
C
I
A
T
I
O
N
Ac
c
o
u
n
t
31
0
0
ID
A
H
O
Ba
l
a
n
c
e
at
Cr
e
d
i
t
s
Re
t
i
r
e
m
e
n
t
s
Ba
l
a
n
c
e
at
Be
g
i
n
n
i
n
g
De
p
r
e
c
i
a
t
i
o
n
Du
r
i
n
g
an
d
En
d
of
Ye
a
r
Ra
t
e
*
Ye
a
r
Ad
j
u
s
t
m
e
n
t
s
of
Ye
a
r
AN
A
L
Y
S
I
S
OF
EN
T
R
I
E
S
IN
AC
C
U
M
U
L
A
T
E
D
DE
P
R
E
C
I
A
T
I
O
N
21
1
2
Mo
t
o
r
Ve
h
i
c
l
e
s
(1
8
0
,
2
3
3
)
5.
1
0
%
42
,
8
3
8
13
0
,
9
6
4
(2
6
8
,
3
5
9
)
21
1
3
Air
c
r
a
f
t
0
N/
A
0
0
0
21
1
4
Sp
e
c
i
a
l
Pu
r
p
o
s
e
Ve
h
i
c
l
e
s
37
,
5
3
8
5.
1
0
%
3,2
0
4
4,
6
2
7
36
,
1
1
5
21
1
5
Ga
r
a
g
e
Wo
r
k
Eq
u
i
p
m
e
n
t
0
N/
A
0
0
0
21
1
6
Ot
h
e
r
Wo
r
k
Eq
u
i
p
m
e
n
t
39
3
,
4
1
2
5.
1
0
%
46
,
7
9
4
0
44
0
,
2
0
6
21
2
1
Bu
i
l
d
i
n
g
s
1,4
8
7
,
8
1
6
3.
6
0
%
14
0
,
0
7
4
(8
,
0
5
6
)
1,6
3
5
,
9
4
6
21
2
2
Fu
r
n
i
t
u
r
e
61
,
7
2
2
4.
0
0
%
11
,
2
7
4
0
72
,
9
9
6
21
2
3
Of
f
i
c
e
Eq
u
i
p
m
e
n
t
97
,
1
7
4
Va
r
i
o
u
s
12
,
8
8
1
0
11
0
,
0
5
5
21
2
4
Ge
n
e
r
a
l
Pu
r
p
o
s
e
Co
m
p
u
t
e
r
s
13
8
,
3
6
7
19
.
2
0
%
49
,
8
6
1
5,
8
4
0
18
2
,
3
8
9
22
1
1
An
a
l
o
g
El
e
c
r
o
n
i
c
Sw
i
t
c
h
i
n
g
0
N/A
O
O
O
22
1
2
Dig
i
t
a
l
Ele
c
t
r
o
n
i
c
Sw
t
i
c
h
i
n
g
10
,
0
5
9
,
5
2
9
12
.
2
0
%
1,5
1
1
,
8
3
4
11
7
,
5
4
4
11
,
4
5
3
,
8
1
9
22
1
5
Ele
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Sw
t
i
c
h
i
n
g
(1
8
1
,
8
7
2
)
12
.
2
0
%
(2
1
1
)
0
(1
8
2
,
0
8
3
)
22
2
0
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
0
N/A
O
0
0
22
3
1
Ra
d
i
o
Sy
s
t
e
m
s
99
8
,
8
8
0
12
.
2
0
%
11
7
,
0
1
2
30
,
9
1
3
1,
0
8
4
,
9
7
9
22
3
2
Cir
c
u
i
t
Eq
u
i
p
m
e
n
t
5,
4
3
4
,
0
4
6
12
.
2
0
%
1,0
5
5
,
4
8
0
33
7
,
4
9
8
6,
1
5
2
,
0
2
8
23
1
1
St
a
t
i
o
n
Ap
p
a
r
a
t
u
s
15
,
2
9
4
Va
r
i
o
u
s
(2
,
2
9
2
)
6,7
5
1
6,
2
5
0
23
2
1
Cu
s
t
o
m
e
r
Pr
e
m
i
s
e
Wir
i
n
g
0
10
.
6
0
%
0
0
0
23
4
1
La
r
g
e
Pr
i
v
a
t
e
Br
a
n
c
h
Ex
c
h
a
n
g
e
0
N/A
O
O
O
23
5
1
Pu
b
l
i
c
Te
l
e
p
h
o
n
e
Te
r
m
i
n
a
l
Eq
u
i
p
m
e
n
t
29
4
,
6
8
9
4.9
0
%
(1
2
,
2
9
7
)
0
28
2
,
3
9
2
23
6
2
Ot
h
e
r
Te
r
m
i
n
a
l
Eq
u
i
p
m
e
n
t
26
4
,
0
2
6
Va
r
i
o
u
s
26
,
0
7
6
0
29
0
,
1
0
2
24
1
1
Po
l
e
s
91
9
,
9
5
7
10
.
0
0
%
90
,
1
6
7
18
,
2
9
9
99
1
,
8
2
4
24
2
1
Ae
r
i
a
l
ca
b
l
e
4,
0
9
3
,
6
0
3
8.
9
0
%
42
8
,
0
2
6
69
,
5
7
7
4,4
5
2
,
0
5
2
24
2
2
Un
d
e
r
g
r
o
u
n
d
Ca
b
l
e
36
4
,
3
1
2
5.6
0
%
70
,
2
6
5
0
43
4
,
5
7
7
24
2
3
Bu
r
i
e
d
Ca
b
l
e
15
,
8
5
9
,
6
4
4
4.5
0
%
2,5
3
1
,
4
0
6
65
0
,
0
8
3
17
,
7
4
0
,
9
6
7
24
2
4
Su
b
m
a
r
i
n
e
Ca
b
l
e
0
N/A
0
0
0
24
2
6
in
t
r
a
b
u
i
l
d
i
n
g
Ne
t
w
o
r
k
Ca
b
l
e
0
N/A
O
0
24
3
1
Ae
r
i
a
l
Wir
e
13
3
,
7
1
7
15
.
3
0
%
18
1,
9
0
1
15
0
,
2
2
6
24
4
1
Co
n
d
u
i
t
Sy
s
t
e
m
s
31
9
,
9
9
2
3.3
0
%
64
28
1
0
38
4
,
2
7
3
TO
T
A
L
DE
P
R
E
C
I
A
T
I
O
N
40
,
6
1
1
,
6
1
3
6,2
0
5
,
0
8
3
1,3
6
5
,
9
4
0
45
,
4
5
0
,
7
5
5
*
Ple
a
s
e
lis
t
in
d
i
v
i
d
u
a
l
de
p
r
e
c
i
a
t
i
o
n
ra
t
e
fo
r
e
a
c
h
ac
c
o
u
n
t
.
Pa
g
e
8
AN
A
L
Y
S
I
S
OF
EN
T
R
I
E
S
IN
AC
C
U
M
U
L
A
T
E
D
DE
P
R
E
C
I
A
T
I
O
N
Ac
c
o
u
n
t
31
0
0
ID
A
H
O
OP
E
R
A
T
I
O
N
S
ON
L
Y
Ba
l
a
n
c
e
at
Cr
e
d
i
t
s
Re
t
i
r
e
m
e
n
t
s
Ba
l
a
n
c
e
at
Be
g
i
n
n
i
n
g
De
p
r
e
c
i
a
t
i
o
n
Du
r
i
n
g
an
d
En
d
of
Ye
a
r
Ra
t
e
*
Ye
a
r
Ad
j
u
s
t
m
e
n
t
s
of
Ye
a
r
AN
A
L
Y
S
I
S
OF
EN
T
R
I
E
S
IN
AC
C
U
M
U
L
A
T
E
D
DE
P
R
E
C
I
A
T
I
O
N
21
1
2
Mo
t
o
r
Ve
h
i
c
l
e
s
*
TO
T
A
L
CO
M
P
A
N
Y
DO
L
L
A
R
S
AN
D
ID
A
H
O
DO
L
L
A
R
S
AR
E
TH
E
SA
M
E
.
21
1
3
Ai
r
c
r
a
f
t
21
1
4
Sp
e
c
i
a
l
Pu
r
p
o
s
e
Ve
h
i
c
l
e
s
21
1
5
Ga
r
a
g
e
Wo
r
k
Eq
u
i
p
m
e
n
t
21
1
6
Ot
h
e
r
Wo
r
k
Eq
u
i
p
m
e
n
t
21
2
1
Bu
i
l
d
i
n
g
s
21
2
2
Fu
r
n
i
t
u
r
e
21
2
3
Of
f
i
c
e
Eq
u
i
p
m
e
n
t
21
2
4
Ge
n
e
r
a
l
Pu
r
p
o
s
e
Co
m
p
u
t
e
r
s
22
1
1
An
a
l
o
g
El
e
c
r
o
n
i
c
Sw
i
t
c
h
i
n
g
22
1
2
Dig
i
t
a
l
Ele
c
t
r
o
n
i
c
Sw
t
i
c
h
i
n
g
22
1
5
El
e
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Sw
t
i
c
h
i
n
g
22
2
0
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
22
3
1
Ra
d
i
o
Sy
s
t
e
m
s
22
3
2
Cir
c
u
i
t
Eq
u
i
p
m
e
n
t
23
1
1
St
a
t
i
o
n
Ap
p
a
r
a
t
u
s
23
2
1
Cu
s
t
o
m
e
r
Pr
e
m
i
s
e
Wir
i
n
g
23
4
1
La
r
g
e
Pr
i
v
a
t
e
Br
a
n
c
h
Ex
c
h
a
n
g
e
23
5
1
Pu
b
l
i
c
Te
l
e
p
h
o
n
e
Te
r
m
i
n
a
l
Eq
u
i
p
m
e
n
t
23
6
2
Ot
h
e
r
Te
r
m
i
n
a
l
Eq
u
i
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9
INVESTMENTS
Report below the investments in Accounts 1401,1402 and 1406.Identify each investment
as to the account in which included.Minor amounts in Account 1406 may be grouped by
classes.
Book Cost of Book Cost of
Investments Investments
Disposed of Held at
Description Date Acquired During Year End of Year
None
TOTALS
RECEIVABLES
Itemize amounts shown in Accounts 1180,1190 and 1200.For notes receivable list each
note separately and include the maturity date and interest rate.Minor amounts in
Account 1210 may be combined.
Amount at End of Year
Notes Accounts
Name of Company Receivable Receivable
Telephone Accounts Receivable 1,725,638
Total Account 1180 1,725,638
Carrier Access Billing 379,750
NECA Settlements 230,268
NSF (539)
Intralata Settlements 97,126
Various 12,105,833
Total Account 1190 12,812,438
TOTALS 14,538,076
Page 10
NOTES PAYABLE
For Notes Payable,list each note separately and include the maturity date and interest
rate.
Name Of Creditor Date of Note Interest Rate Due Date Face Amount
None
TOTALS
ACCOUNTS PAYABLE
Report below all Accounts Payable amounting to more than $100.00
Name of Creditor Amount
Walker 90,522
AT&T 200,451
Directory Services 28,803
Miscellaneous 292,657
TOTALS 612,433
Page 11
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12
CAPITAL STOCK
Report below the particulars called for concerning common and preferredstock at end of
year,designation separate series of general class.Show totals separately for
common and preferred.
For each class of preferredstock,show the dividend rate and whether dividends are
cumulative or noncumulative.
Show details in a footnote of capital stock sold during the year.Include number of
shares,consideration received,premium or discount,and expenses incurred.
Outstanding per
Number Balance Sheet
of Shares Par Value
Class &Series of Stock Authorized per Share Shares Amount
Common 100 10 0 0
Page 13
INCOME &RETAINED EARNINGS STATEMENT
Item Total Company Idaho Only
Total Operating Revenues (from page 15)20,920,321 *
Total Operating Expenses (from page 17)14,553,792
7100 Other Operating income and Expense 0
7210 Operating Investment Tax Credits -Net
7220 Operating Federal Income Taxes 2,188,058
7230 Operating State and Local income Tax -Net 533,824
7240 Operating Other Taxes 339,046
7250 Provision for Deferred Operating income Taxes (263,397)
7200 Operating Taxes (Total)2,797,531
7310 Dividend Income
7320 Interest income
7330 Income from Sinking and Other Funds
7340 Allowance for Funds Used During Construction (19,053)
7350 Gains/Losses from the Disposition of Certain Property 3,255
7360 Other Nonoperating income 1,871,834
7370 Special Charges 643,433
7300 Nonoperating Income and Expenses 2,499,469
7410 Nonoperating Investment Tax Credits-Net
7420 Nonoperating Federal Income Taxes (201,050)
7430 Nonoperating State and Local income Taxes (49,950)
7440 Nonoperating Other Taxes
7450 Provision for Deferred Nonoperating Income -Net
7400 Nonoperating Taxes (251,000)
7510 Interest on Funded Debt
7520 Interest Expense-Capital Leases (3,440)
7530 Amortization of Debt Issuance Expense
7540 Other Interest Deductions
7500 Interest and Related Items (3,440)
7610 Extraordinary Income Credits
7620 Extraordinary Income Charges
7630 Current inc Tax Effect of Extraordinary Items-Net
7640 Provision for Deferred Income Tax Effect of
Extraordinary Items-Net
7600 Extraordinary Items 0
7910 Income Effects of Jurisdictional Differences-Net
7990 Nonregulated Net Income
AMOUNT TRANSFERRED TO RETAINED EARNINGS 1,323,969
*'Total Company'and 'Idaho Only'are the same.
Page 14
OPERATING REVENUES
Item Total Company Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue 6,240,823 *
5002 Optional Extended Area Revenue 67
5003 Cellular Mobile Service Revenue 0
5004 Other Mobile Service Revenue 0
5010 Public Telephone Revenue 0
5040 Local Private Line Revenue 60,629
5050 Customer Premises Revenue 0
5060 Other Local Exchange Revenue 443,557
5069 Other Local Exchange Revenue Settlements 0
Network Access Services Revenues
5081 End User Revenue 1,310,707
5082 Switched Access Revenue(Interstate)7,953,866
5083 Special Access Revenue 880,680
5084 State Access Revenue(Intrastate)2,706,676
Long Distance Network Services Revenues
5100 Long Distance Message Revenue -A11 701,473
Miscellaneous Revenues
5230 Directory Revenue 74,466
5240 Rent Revenue 71,711
5250 Corporate Operations Revenue 0
5261 Special Billing Arrangement Revenue 0
5262 Customer Operations Revenue 2,365
5263 Plant Operations Revenue 0
5264 Other Incidental Regulated Revenue 75,987
5269 Other Revenue Settlements 0
5270 Carrier Billing and Collection Revenue 238,577
Uncollectible Revenues
5301 Uncollectible Revenue-Telecommunications (72,802)
5302 Uncollectible Revenue-Other (254,409)
5280 Nonregulated Revenue 485,948
TOTAL OPERATING REVENUES 20,920,321
Please identify the following revenues:
NECA USF $5,090,385 To what account were they booked'Account No.5082
State USF To what account were they booked?
*'Total Company'and 'Idaho Only'are the same.
Page 15
OPERATING EXPENSES
Item Total Company Idaho Only
Plant Specific Operations Expense
6110 Network Support Expenses 587 *
6112 Motor Vehicle Expense 585
6113 Aircraft Expense
6114 Special Purpose Vehicles Expense
6115 Garage Work Equipment Expense
6116 Other Work Equipment Expense 2
6120 General Support Expenses 1,045,780
6121 Land and Building Expenses 405,302
6122 Furniture and Artwork Expense 22,422
6123 Office Equipment Expense 85,215
6124 General Purpose Computers Expense 532,841
6210 Central Office Switching Expense 396,146
6211 Analog Electronic Expense 0
6212 Digital Electronic Expense 396,146
6215 Electro Mechanical Expense 0
6220 Operators System Expense 58
6230 Central Office Transmission Expenses 143,885
6231 Radio Systems Expense 12,375
6232 Circuit Equipment Expense 131,510
6310 Information Origination/Termination Expense 301,625
6311 Station Apparatus Expense 100,862
6341 Large Private Branch Exchange Expense 22,971
6351 Public Telephone Terminal Equipment Expense 97,591
6362 Other Terminal Equipment Expense 80,201
6410 Cable and Wire Facilities Expenses 735,289
6411 Pole Expense 17,063
6421 Aerial Cable Expense 106,833
6422 Underground Cable Expense 1,595
6423 Buried Cable Expense 605,426
6424 Submarine Cable Expense 0
6425 Deep Sea Cable Expense 0
6426 intrabuilding Network Cable Expense 2,840
6431 Aerial Wire Expense 1,559
6441 Conduit Systems Expense (27)
TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 2,623,370
*'Total Company'and 'Idaho Only'are the same.
Page 16
OPERATINGEXPENSES
Item Total Company Idaho Only
Plant Nonspecific Operations Expense
6510 Other Property/Plant/Equipment Expenses 278 *
6511 Property Held for Future Telecom Use Expenses
6512 ProvisioningExpense 278
6530 Network Operations Expense 1,142,364
6531 Power Expense 77,783
6532 Network Administration Expense 509,487
6533 Testing Expense 33,645
6534 Plant Operations Administration Expense 476,259
6535 Engineering Expense 45,190
6540 Access Expense 199,031
6560 Depreciation and Amortization Expenses 6,166,233
6561 Depreciation Expense -Telecom Plant in Service 6,131,593
6562 Depreciation Expense -Property Held for Future Use 0
6563 Amortization Expense -Tangible 0
6564 Amortization Expense -Intangible 0
6565 Amortization Expense -Other 34,640
Total Plant Nonspecific Operations Expenses 7,507,906
CustomerOperations Expense
6610 Marketing 498,722
6611 Product Management 91,309
6612 Sales 233,324
6613 Product Advertising 174,089
6620 Services 817,149
6621 Call Completion Services 28,003
6622 NumberServices 17,268
6623 Customer Services 771,878
Total Customer Operations Expense 1,315,871
CorporateOperations Expense
6710 Executive and Planning 248,682
6711 Executive 193,893
6712 Planning 54,789
6720 General and Administrative 2,857,963
6721 Accounting and Finance 585,685
6722 External Relations 255,318
6723 Human Resources 168,008
6724 Information Management 1,327,093
6725 Legal 55,311
6726 Procurement 61,949
6727 Research and Development 0
6728 Other General and Administrative 404,599
6790 Provision for Uncollectible Notes Receivable
Total CorporateOperations Expense 5,715,926
TOTAL OPERATINGEXPENSES 14,553,792
*'Total Company'and 'Idaho Only'are the same.
Page 17
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75
-
79
34
9
ne
w
co
n
n
e
c
t
s
73
73
-
-
9
-
9
82
di
s
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o
n
n
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c
t
s
61
61
-
-
21
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21
82
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of
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r
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28
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-
4
63
-
67
34
9
Fo
r
e
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g
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c
h
a
n
g
e
:
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c
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r
y
Lis
t
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n
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s
:
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l
To
n
e
fr
o
m
th
i
s
CO
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o
Nu
m
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r
of
Cu
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o
m
e
r
s
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h
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n
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b
l
i
s
h
e
d
or
No
n
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L
i
s
t
e
d
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s
Dia
l
to
n
e
fr
o
m
an
o
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r
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o
Cu
s
t
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m
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r
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l
l
i
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q
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Nu
m
b
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r
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cu
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o
m
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r
s
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h
at
le
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t
on
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fe
a
t
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r
e
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o
To
t
a
l
nu
m
b
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r
of
fe
a
t
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s
su
b
s
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r
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to
:
o
Pa
g
e
18
Ca
r
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y
CE
N
T
R
A
L
OF
F
I
C
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DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
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oth
e
r
w
i
s
e
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d
i
c
a
t
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d
)
Na
m
e
of
Ce
n
t
r
a
l
Off
i
c
e
:
Ca
s
c
a
d
e
Pr
e
f
i
x
(
e
s
)
:
38
2
Ce
n
t
r
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l
Of
f
i
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Sw
i
t
c
h
Ty
p
e
:
DM
S
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1
0
Ch
e
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k
all
th
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p
l
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e
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k
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a
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x
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t
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l
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e
c
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s
t
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g
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t
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a
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c
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l
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m
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t
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Ot
h
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r
:
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c
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s
s
Lin
e
Ca
p
a
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t
y
Ac
c
e
s
s
Li
n
e
s
in
Us
e
De
s
i
g
n
:
24
3
2
Cu
s
t
o
m
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r
L
i
n
e
s
:
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6
8
5
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n
c
l
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d
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Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
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s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
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2
8
7
Pu
b
l
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c
Te
l
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p
h
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Li
n
e
s
13
Co
m
p
a
n
y
Of
f
i
c
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a
l
Lin
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s
Co
m
p
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y
Te
s
t
Li
n
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s
54
Cl
a
s
s
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f
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c
a
t
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n
of
Cu
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t
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m
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r
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c
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s
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To
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a
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mu
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t
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-
l
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e
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g
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lin
e
sin
g
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lin
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su
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t
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t
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l
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n
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p
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p
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p
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p
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r
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54
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0
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8
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w
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o
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t
s
45
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c
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r
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Fo
r
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c
h
a
n
g
e
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D
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l
To
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fr
o
m
th
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m
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r
s
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s
h
e
d
or
No
n
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L
i
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t
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d
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to
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fr
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m
an
o
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h
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r
CO
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o
Cu
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m
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r
Ca
l
l
i
n
q
:
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m
b
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r
of
cu
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m
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r
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t
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at
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s
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e
fe
a
t
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r
e
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To
t
a
l
nu
m
b
e
r
of
fe
a
t
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s
su
b
s
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r
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b
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to
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o
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g
e
18
Ca
s
c
a
d
e
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T
R
A
L
OF
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I
C
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T
A
as
of
De
c
e
m
b
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r
31
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20
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0
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d
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m
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of
Ce
n
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r
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l
Of
f
i
c
e
:
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n
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l
l
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Pr
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f
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x
(
e
s
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:
32
5
Ce
n
t
r
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l
Of
f
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c
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y
Ty
p
e
:
on
s
-
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o
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k
all
th
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p
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a
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t
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g
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t
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M
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h
a
n
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c
a
l
Re
m
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t
e
Oth
e
r
:
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c
e
s
s
Lin
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Li
n
e
s
in
Us
e
De
s
i
g
n
:
34
s
o
Cu
s
t
o
m
e
r
Li
n
e
s
:
86
4
(I
n
c
l
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d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
In
s
t
a
l
l
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d
/
E
q
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p
p
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d
:
1,
5
2
9
Pu
b
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c
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p
h
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n
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Lin
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s
9
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m
p
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n
y
Of
f
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c
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a
l
Li
n
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s
19
Co
m
p
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n
y
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s
t
Lin
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s
2
Cla
s
s
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f
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c
a
t
i
o
n
of
Cu
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t
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m
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r
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c
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s
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S
To
t
a
l
mu
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t
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-
l
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lin
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lin
e
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l
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lin
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su
b
t
o
t
a
l
Re
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d
e
n
c
e
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p
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r
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p
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r
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l
t
i
-
p
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re
s
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n
c
e
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p
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p
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r
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t
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-
p
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y
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s
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n
e
s
s
&
Bu
s
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n
e
s
s
be
g
i
n
n
i
n
g
o
f
y
e
a
r
75
5
-
75
5
23
2
90
-
11
5
87
0
ne
w
c
o
n
n
e
c
t
s
24
3
24
3
16
-
16
25
9
di
s
c
o
n
n
e
c
t
s
23
7
23
7
19
-
is
25
6
en
d
of
ye
a
r
76
1
|
76
1
23
2
87
-
11
2
87
3
Fo
r
e
i
g
n
Ex
c
h
a
n
g
e
:
Di
r
e
c
t
o
n
t
Lis
t
i
n
g
s
:
Dia
l
To
n
e
fr
o
m
th
i
s
CO
:
o
Nu
m
b
e
r
of
Cu
s
t
o
m
e
r
s
Wit
h
No
n
-
P
u
b
l
i
s
h
e
d
or
No
n
-
L
i
s
t
e
d
:
10
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
o
Cu
s
t
o
m
e
r
Ca
l
l
i
n
q
:
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wi
t
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
u
r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
Do
n
n
e
l
l
y
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
s
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h
e
n
v
i
s
e
in
d
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c
a
t
e
d
)
Na
m
e
of
Ce
n
t
r
a
l
Off
i
c
e
:
El
k
Ci
t
y
Pr
e
f
i
x
(
e
s
)
:
84
2
Ce
n
t
r
a
l
Of
f
i
c
e
Sw
i
t
c
h
Ty
p
e
:
DM
S
-
1
0
Ch
e
c
k
all
th
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t
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p
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y
:
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e
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k
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e
:
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e
c
k
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:
St
a
n
d
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n
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x
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g
i
t
a
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e
c
t
r
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n
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c
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s
t
An
a
l
o
g
Ele
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Re
m
o
t
e
Ot
h
e
r
:
Ac
c
e
s
s
Lin
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Lin
e
s
in
Us
e
De
s
i
g
n
:
64
0
Cu
s
t
o
m
e
r
Li
n
e
s
:
34
0
(I
n
c
l
u
d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
In
s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
:
48
9
Pu
b
l
i
c
Te
l
e
p
h
o
n
e
Lin
e
s
11
Co
m
p
a
n
y
Of
f
i
c
i
a
l
Li
n
e
s
14
Co
m
p
a
n
y
Te
s
t
Lin
e
s
o
Cla
s
s
i
f
i
c
a
t
i
o
n
of
Cu
s
t
o
m
e
r
Ac
c
e
s
s
RE
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D
EN
C
E
BU
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N
E
S
S
To
t
a
l
mu
l
t
i
-
l
i
n
e
sin
g
l
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lin
e
si
n
g
l
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lin
e
su
b
t
o
t
a
l
ce
n
t
r
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x
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l
t
i
-
l
i
n
e
sin
g
l
e
lin
e
sin
g
l
e
lin
e
su
b
t
o
t
a
l
Re
s
i
d
e
n
c
e
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p
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r
t
y
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p
a
r
t
y
mu
l
t
i
-
p
a
r
t
y
re
s
i
d
e
n
c
e
1-
p
a
r
t
y
1-
p
a
r
t
y
mu
l
t
i
-
p
a
r
t
y
bu
s
i
n
e
s
s
&
Bu
s
i
n
e
s
s
be
g
i
n
n
i
n
g
of
ye
a
r
-
25
6
-
25
6
-
9
83
-
92
34
8
ne
w
c
o
n
n
e
c
t
s
96
96
-
19
-
19
11
5
di
s
c
o
n
n
e
c
t
s
93
93
19
-
19
11
2
en
d
of
ye
a
r
25
9
25
9
-
9
83
-
92
35
1
Fo
r
e
i
g
n
Ex
c
h
a
n
g
e
:
Dir
e
c
t
o
r
y
Lis
t
i
n
g
s
:
Dia
l
To
n
e
fr
o
m
th
i
s
CO
:
o
Nu
m
b
e
r
of
Cu
s
t
o
m
e
r
s
Wit
h
No
n
-
P
u
b
l
i
s
h
e
d
or
No
n
-
L
i
s
t
e
d
:
is
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
2
Cu
s
t
o
m
e
r
Ca
l
l
i
n
g
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wit
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
u
r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
El
k
Ci
t
y
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
s
ot
h
e
r
w
i
s
e
in
d
i
c
a
t
e
d
)
Na
m
e
of
Ce
n
t
r
a
l
Off
i
c
e
:
Fa
i
r
f
i
e
l
d
Pr
e
f
i
x
(
e
s
)
:
76
4
Ce
n
t
r
a
l
Of
f
i
c
e
Sw
i
t
c
h
Ty
p
e
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t
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p
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c
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in
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e
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s
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8
Cu
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s
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3
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r
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Cu
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r
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m
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To
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of
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m
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c
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p
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c
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s
s
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s
in
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s
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n
:
32
o
o
Cu
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t
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m
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r
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s
:
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4
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c
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s
t
a
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p
p
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d
:
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s
37
Co
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Cla
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s
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c
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of
Cu
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r
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To
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p
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3
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t
s
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r
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7
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6
1
Fo
r
e
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g
n
Ex
c
h
a
n
g
e
:
Di
r
e
c
t
o
r
y
Li
s
t
i
n
q
s
:
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l
To
n
e
fr
o
m
th
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s
CO
:
3
Nu
m
b
e
r
of
Cu
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t
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m
e
r
s
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h
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n
-
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u
b
l
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s
h
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d
or
No
n
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i
s
t
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d
:
2
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
a
Cu
s
t
o
m
e
r
Ca
l
l
i
n
g
:
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m
b
e
r
of
cu
s
t
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m
e
r
s
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t
h
at
le
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s
t
on
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fe
a
t
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r
e
:
o o
To
t
a
l
nu
m
b
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r
of
fe
a
t
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r
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s
su
b
s
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r
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b
e
d
to
:
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g
e
18
Ho
m
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d
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l
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CE
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L
OF
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as
of
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c
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m
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31
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20
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m
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of
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c
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r
s
e
s
h
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Be
n
d
Pr
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x
(
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:
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3
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l
Ofn
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t
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h
Ty
p
e
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s
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k
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c
h
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n
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c
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m
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Ot
h
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r
:
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c
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s
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p
a
c
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s
s
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s
in
Us
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s
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g
n
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12
8
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r
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s
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71
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n
c
l
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r
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m
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u
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s
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a
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d
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14
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Cla
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c
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of
Cu
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r
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To
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r
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r
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r
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Ex
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fr
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Cu
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to
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fr
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t
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r
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To
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of
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n
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4
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4
Fo
r
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n
Ex
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h
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n
q
e
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fr
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th
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r
s
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h
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b
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h
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d
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Or
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d
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s
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l
to
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fr
o
m
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o
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h
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r
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:
Cu
s
t
o
m
e
r
Ca
l
l
i
n
g
:
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wit
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
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r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
Ne
w
Me
a
d
o
w
s
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
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n
l
e
s
s
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h
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r
w
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s
e
in
d
i
c
a
t
e
d
)
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m
e
of
Ce
n
t
r
a
l
Of
f
i
c
e
:
Pa
r
m
a
Pr
e
f
i
x
(
e
s
)
:
72
2
Ce
n
t
r
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l
Off
i
c
e
Sw
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t
c
h
Ty
p
e
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S
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e
c
k
all
th
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t
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a
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o
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c
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t
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c
t
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e
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h
a
n
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c
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l
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m
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Ot
h
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r
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c
e
s
s
Li
n
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Li
n
e
s
in
Us
e
De
s
i
g
n
:
28
8
0
Cu
s
t
o
m
e
r
L
i
n
e
s
:
1,
9
4
5
(In
c
l
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d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
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s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
:
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3
6
4
Pu
b
l
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c
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l
e
p
h
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s
e
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m
p
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Off
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c
i
a
l
Lin
e
s
17
Co
m
p
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y
Te
s
t
Lin
e
s
Cla
s
s
i
#
c
a
t
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o
n
of
Cu
s
t
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m
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r
Ac
c
e
s
s
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S
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D
EN
C
E
BU
S
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N
E
S
S
To
t
a
l
mu
l
t
i
-
l
i
n
e
si
n
g
l
e
lin
e
sin
g
l
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lin
e
su
b
t
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t
a
l
ce
n
t
r
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x
mu
l
t
i
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l
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n
e
sin
g
l
e
lin
e
sin
g
l
e
lin
e
su
b
t
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t
a
l
Re
s
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d
e
n
c
e
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p
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r
t
y
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p
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l
t
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y
re
s
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n
c
e
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p
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r
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y
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p
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r
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y
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l
t
i
-
p
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t
y
bu
s
i
n
e
s
s
&
Bu
s
i
n
e
s
s
be
g
i
n
n
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n
g
of
ye
a
r
-
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57
9
-
1,
5
7
9
-
83
27
i
1
35
5
1,
9
3
4
ne
w
c
o
n
n
e
c
t
s
42
9
42
9
4
-
43
-
47
47
6
di
s
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n
n
e
c
t
s
41
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41
5
4
38
-
42
45
7
en
d
of
ye
a
r
1,
59
3
1,
5
9
3
4
79
27
6
1
36
0
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9
5
3
Fo
r
e
i
g
n
Ex
c
h
a
n
g
e
:
DM
Dia
l
To
n
e
fr
o
m
th
i
s
CO
:
a
Nu
m
b
e
r
of
Cu
s
t
o
m
e
r
s
Wit
h
No
n
-
P
u
b
l
i
s
h
e
d
or
No
n
-
L
i
s
t
e
d
:
12
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
2
Cu
s
t
o
m
e
r
Ca
l
l
i
n
g
:
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wit
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
u
r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
Pa
r
m
a
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
s
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h
e
r
w
i
s
e
in
d
i
c
a
t
e
d
)
Na
m
e
of
Ce
n
t
r
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l
Of
f
c
e
:
Rig
g
i
n
s
Pr
e
f
i
x
(
e
s
)
:
62
8
Ce
n
t
r
a
l
Of
f
i
c
e
Sw
i
t
c
h
Ty
p
e
:
DM
S
-
1
0
Ch
e
c
k
all
th
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t
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p
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e
c
k
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e
:
Ch
e
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k
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e
:
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n
d
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o
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e
x
Dig
i
t
a
l
X
Ele
c
t
r
o
n
i
c
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s
t
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a
l
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g
Ele
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Re
m
o
t
e
Ot
h
e
r
:
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c
e
s
s
Li
n
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Li
n
e
s
in
Us
e
De
s
i
g
n
:
12
8
0
Cu
s
t
o
m
e
r
Lin
e
s
:
22
3
(In
c
l
u
d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
In
s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
:
1,
0
9
9
Pu
b
l
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c
Te
l
e
p
h
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n
e
Li
n
e
s
Co
m
p
a
n
y
Of
f
i
c
i
a
l
Lin
e
s
19
Co
m
p
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n
y
Te
s
t
Lin
e
s
o
Cla
s
s
i
f
i
c
a
t
i
o
n
of
Cu
s
t
o
m
e
r
Ac
c
e
s
s
RE
S
I
D
EN
C
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BU
S
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N
E
S
S
To
t
a
l
mu
l
t
i
-
l
i
n
e
si
n
g
l
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lin
e
sin
g
l
e
lin
e
su
b
t
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t
a
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ce
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t
r
e
x
mu
l
t
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-
l
i
n
e
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n
g
l
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lin
e
si
n
g
l
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lin
e
su
b
t
o
t
a
l
Re
s
i
d
e
n
c
e
1-
p
a
r
t
y
1-
p
a
n
y
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l
t
i
-
p
a
r
t
y
re
s
i
d
e
n
c
e
1-
p
a
r
t
y
1-
p
a
r
t
y
mu
l
t
i
-
p
a
r
t
y
bu
s
i
n
e
s
s
&
Bu
s
i
n
e
s
s
be
g
i
n
n
i
n
g
o
f
y
e
a
r
-
67
2
-
67
2
-
12
20
7
-
21
9
89
1
ne
w
c
o
n
n
e
c
t
s
21
5
21
5
5
1
54
-
60
27
5
dis
c
o
n
n
e
c
t
s
20
4
20
4
5
1
37
-
43
24
7
en
d
o
f
y
e
a
r
68
3
68
3
12
22
4
-
23
6
91
9
Fo
r
e
i
g
n
Ex
c
h
a
n
g
e
:
Dir
e
c
t
o
r
y
Lis
t
i
n
g
s
:
Dia
l
To
n
e
fr
o
m
th
i
s
CO
:
1
Nu
m
b
e
r
of
Cu
s
t
o
m
e
r
s
Wit
h
No
n
-
P
u
b
l
i
s
h
e
d
or
No
n
-
L
i
s
t
e
d
:
15
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
Cu
s
t
o
m
e
r
Ca
l
l
i
n
g
:
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wit
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
u
r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
Ri
g
g
i
n
s
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
s
ot
h
e
r
w
i
s
e
in
d
i
c
a
t
e
d
)
Na
m
e
of
Ce
n
t
r
a
l
Of
f
i
c
e
:
Sp
r
i
n
g
ñ
e
i
d
Pr
e
n
x
(
e
s
)
:
32
8
Ce
n
t
r
a
l
Off
i
c
e
Sw
i
t
c
h
Ty
p
e
:
EC
L
M
Ch
e
c
k
all
th
a
t
ap
p
l
y
:
Ch
e
c
k
on
e
:
Ch
e
c
k
on
e
:
St
a
n
d
Al
o
n
e
Dig
i
t
a
l
_X
_
El
e
c
t
r
o
n
i
c
X
Ho
s
t
An
a
l
o
g
Ele
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Re
m
o
t
e
X
Oth
e
r
:
Ac
c
e
s
s
Li
n
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Lin
e
s
in
Us
e
De
s
i
g
n
:
64
0
Cu
s
t
o
m
e
r
Lin
e
s
:
23
2
(In
c
l
u
d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
in
s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
:
30
9
Pu
b
l
i
c
Te
l
e
p
h
o
n
e
Lin
e
s
Co
m
p
a
n
y
Of
f
i
c
i
a
l
Lin
e
s
4
Co
m
p
a
n
y
Te
s
t
Lin
e
s
o
Cla
s
s
i
f
i
c
a
t
i
o
n
of
Cu
s
t
o
m
e
r
Ac
c
e
s
s
RE
S
I
D
EN
C
E
BU
S
l
N
E
S
S
To
t
a
l
mu
l
t
i
-
l
i
n
e
sin
g
l
e
lin
e
sin
g
l
e
lin
e
su
b
t
o
t
a
l
ce
n
t
r
e
x
mu
l
t
i
-
l
i
n
e
sin
g
l
e
lin
e
si
n
g
l
e
lin
e
su
b
t
o
t
a
l
Re
s
i
d
e
n
c
e
1-
p
a
r
t
y
1-
p
a
r
t
y
mu
l
t
i
-
p
a
r
t
y
re
s
i
d
e
n
c
e
1-
p
a
r
t
y
1-
p
a
n
y
mu
l
t
i
-
p
a
r
t
y
bu
s
i
n
e
s
s
&
Bu
s
i
n
e
s
s
be
g
i
n
n
i
n
g
of
ye
a
r
-
21
5
-
21
5
2
-
17
-
19
23
4
ne
w
co
n
n
e
c
t
s
50
50
2
3
-
5
55
dis
c
o
n
n
e
c
t
s
51
51
5
-
5
56
en
d
of
ye
a
r
21
4
|
21
4
4
15
-
19
23
3
Fo
r
e
i
g
n
Ex
c
h
a
n
g
e
:
Dir
e
c
t
o
r
y
Li
s
t
i
n
q
s
:
Dia
l
To
n
e
fr
o
m
th
i
s
CO
:
1
Nu
m
b
e
r
of
Cu
s
t
o
m
e
r
s
Wit
h
No
n
-
P
u
b
l
i
s
h
e
d
or
No
n
-
L
i
s
t
e
d
:
Dia
l
to
n
e
fr
o
m
an
o
t
h
e
r
CO
:
1
Cu
s
t
o
m
e
r
Ca
l
l
i
n
q
:
Nu
m
b
e
r
of
cu
s
t
o
m
e
r
s
wit
h
at
le
a
s
t
on
e
fe
a
t
u
r
e
:
o
To
t
a
l
nu
m
b
e
r
of
fe
a
t
u
r
e
s
su
b
s
c
r
i
b
e
d
to
:
o
Pa
g
e
18
Sp
r
i
n
g
f
i
e
l
d
CE
N
T
R
A
L
OF
F
I
C
E
DA
T
A
as
of
De
c
e
m
b
e
r
31
,
20
0
0
(u
n
l
e
s
s
ot
h
e
r
w
i
s
e
in
d
i
c
a
t
e
d
)
Na
m
e
of
Ce
n
t
r
a
l
Of
f
i
c
e
:
Sw
e
e
t
Pr
e
f
x
(
e
s
)
:
58
4
Ce
n
t
r
a
l
Off
i
c
e
Sw
i
t
c
h
Ty
p
e
:
RS
L
E
Ch
e
c
k
all
th
a
t
ap
p
l
y
:
Ch
e
c
k
on
e
:
Ch
e
c
k
on
e
:
St
a
n
d
Alo
n
e
Dig
i
t
a
l
_
X
_
Ele
c
t
r
o
n
i
c
X
Ho
s
t
An
a
l
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g
Ele
c
t
r
o
-
M
e
c
h
a
n
i
c
a
l
Re
m
o
t
e
X
Ot
h
e
r
:
Ac
c
e
s
s
Li
n
e
Ca
p
a
c
i
t
y
Ac
c
e
s
s
Li
n
e
s
in
Us
e
De
s
i
g
n
:
51
2
Cu
s
t
o
m
e
r
Lin
e
s
:
41
4
(I
n
c
l
u
d
e
Ce
n
t
r
e
x
,
PA
L
,
Se
m
i
-
P
u
b
)
in
s
t
a
l
l
e
d
/
E
q
u
i
p
p
e
d
:
44
8
Pu
b
l
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Pa
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CERTIFICATE
State ofCameetieut )
)ss
County Patrftetd )
WE,the undersigned ggp g gggS
and
of the Citizens TelecommunicationsCompany of Idaho utility,
on our oath do severallysay that the foregoingreturn has been prepared under our direcdtion,from the
original books,papers and records of said utility;that we havecarefully examined same,and declare
the same to be a correct statement of the business affairs of said utility for the period covered by the return
in respect to each and every matter and thing therein set forth,to the best of our knowledge,information
and belief.
(ChiefOfficer)
(Officer in Charge of Accounts)
bs ed and Sworn to Before Me this day of ),2004
Notar ub
BOBBIEJ.TEAGARDIN
Notary Public,State of TexasMyCommissionExpires,,N ËMyCommissionExpires07-22-01
ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31,2000
CUSTOMER RELATIONS RULES COMPLIANCE
Rule IDAPA 31.21.01.603
Rule IDAPA 31.41.01.105
Please provide copies of:
Summary of Customer Relations Rules for Telephone Corporations
Idaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers Yes No X
Included in directory Yes X No
Date of notification September-99
Alternate method of notification N/A
Rule IDAPA 31.41.01.403.02
Record of Complaints:
Number received by Company 39
Category of complaints (if known):
Deposit Disputes 4
Charges on Bill 13
Denial/Termination 3
Quality or Availability
of Service 7
Carrier Selection/Assignment 3
Miscellaneous 9
20
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,
0
1
0
0
67
4
5
0
1
0
6,
7
4
5
,
0
1
0
-E
A
S
Bil
l
e
d
(1
)
2.
67
0
67
67
-E
A
S
Se
t
t
l
e
m
e
n
t
(1
)
3.
0
0
0
50
8
X
Ac
c
e
s
s
-
S
L
C
(E
n
d
Us
e
r
)
(2
)
4.
1,
3
1
0
,
7
0
7
13
1
0
7
0
7
1,
3
1
0
,
7
0
7
0
-S
w
i
t
c
h
e
d
(T
S
+
N
T
S
)
(2
)
5.
10
,
3
3
9
,
0
9
2
79
5
3
8
6
6
7,
9
5
3
,
8
6
6
23
8
5
2
2
6
2,
3
8
5
,
2
2
6
-S
p
e
c
i
a
l
(2
)
6.
1,
2
0
2
,
1
3
0
88
0
6
8
0
88
0
,
6
8
0
32
1
4
5
0
32
1
,
4
5
0
51
X
X
To
l
l
-M
e
s
s
a
g
e
(3
a
)
7.
70
1
,
4
7
3
20
8
2
2
20
,
8
2
2
68
0
6
5
1
68
0
,
6
5
1
-P
r
i
v
a
t
e
Lin
e
(3
b
)
8.
0
0
0
-S
e
t
t
l
e
m
e
n
t
(3
c
)
9.
O
0
0
52
X
X
Mi
s
c
.
-B
i
l
l
i
n
g
&
Co
l
l
e
c
t
i
o
n
(4
)
10
.
23
8
,
5
7
6
12
2
1
2
7
12
2
,
1
2
7
11
6
4
4
9
11
6
,
4
4
9
-D
i
r
e
c
t
o
r
y
Ad
v
e
r
t
i
s
i
n
g
11
.
74
,
4
6
6
0
74
4
6
6
74
,
4
6
6
-O
p
e
r
a
t
i
n
g
Re
n
t
s
12
.
71
,
7
1
1
0
71
7
1
1
71
,
7
1
1
-O
t
h
e
r
Mis
c
.
13
.
78
,
3
5
3
0
78
3
5
3
78
,
3
5
3
53
0
X
Le
s
s
:
Un
c
o
l
l
e
c
t
i
b
l
e
Re
v
.
(-)
14
.
(3
2
7
,
2
1
1
)
0
-3
2
7
2
1
1
-3
2
7
,
2
1
1
To
t
a
l
Re
v
e
n
u
e
s
15
.
20
,
4
3
4
,
3
7
4
9,
4
0
7
,
5
2
2
88
0
,
6
8
0
10
,
2
8
8
,
2
0
2
3,
1
8
2
,
3
2
6
32
1
,
4
5
0
67
6,
6
4
2
,
3
2
9
10
,
1
4
6
,
1
7
2
Op
e
r
a
t
i
n
g
Ex
p
e
n
s
e
s
61
X
X
-
6
4
X
X
Pl
a
n
t
Sp
e
c
i
f
i
c
Op
e
r
.
(5
a
)
16
.
2,
2
7
6
,
5
0
8
71
8
,
0
6
4
32
,
3
1
0
75
0
,
3
7
4
48
2
,
3
2
2
22
,
9
0
7
40
5
,
4
4
9
61
5
,
4
5
6
1,
5
2
6
,
1
3
4
65
X
X
Pla
n
t
No
n
s
p
e
c
i
f
i
c
Op
e
r
a
t
i
o
n
s
(S
a
)
17
.
1,
2
2
0
,
5
2
0
36
5
,
6
0
0
15
,
3
6
9
38
0
,
9
6
9
35
5
,
0
5
8
10
,
3
3
7
18
7
,
8
1
1
28
6
,
3
4
5
83
9
,
5
5
1
65
6
X
De
p
r
e
c
i
a
t
i
o
n
&
Am
o
d
i
z
a
t
i
o
n
(5
a
)
18
.
6,
1
1
7
,
8
8
7
2,
0
2
9
,
2
0
7
79
,
3
4
7
2,
1
0
8
,
5
5
4
1,
3
5
5
,
8
0
0
62
,
4
4
8
1,
0
3
4
,
5
7
5
1,
5
5
6
,
5
1
0
4,
0
0
9
,
3
3
3
66
X
X
Cu
s
t
o
m
e
r
Op
e
r
a
t
i
o
n
s
(5
a
)
19
.
1,
1
3
9
,
6
3
7
12
1
,
1
4
1
21
9
12
1
,
3
6
0
15
3
,
5
4
5
22
,
1
6
7
3,
7
4
5
83
8
,
8
2
0
1,
0
1
8
,
2
7
7
67
X
X
Co
r
p
o
r
a
t
e
Op
e
r
a
t
i
o
n
s
(5
a
)
20
.
2,
6
6
7
,
4
3
6
65
6
,
6
6
5
25
,
5
3
0
68
2
,
1
9
5
49
6
,
9
6
1
35
,
1
2
3
32
1
,
0
0
9
1,
1
3
2
,
1
4
8
1,
9
8
5
,
2
4
1
--
Ot
h
e
r
Op
e
r
a
t
i
n
g
(5
a
)
21
.
O
4,
6
8
0
,
2
6
8
0
4,
6
8
0
,
2
6
8
0
0
0
-4
,
6
8
0
,
2
6
8
-4
,
6
8
0
,
2
6
8
To
t
a
l
Ex
p
e
n
s
e
s
(5
a
)
22
.
13
,
4
2
1
,
9
8
8
8,
5
7
0
,
9
4
5
15
2
,
7
7
5
8,
7
2
3
,
7
2
0
2,
8
4
3
,
6
8
6
15
2
,
9
8
2
1,
9
5
2
,
5
8
9
-2
5
0
,
9
8
9
4,
6
9
8
,
2
6
8
Op
e
r
a
t
i
n
g
Ta
x
e
s
:
(6
)
72
4
0
Ge
n
e
r
a
l
Ta
x
e
s
23
.
33
6
,
4
0
3
12
1
,
2
9
4
4,
6
4
6
12
5
,
9
4
0
64
,
0
1
5
3,
1
2
4
56
,
7
7
0
86
,
5
5
4
21
0
,
4
6
3
72
3
0
St
a
t
e
/
L
o
c
a
l
in
c
.
Ta
x
(C
u
r
r
e
n
t
)
24
.
44
0
,
6
1
5
80
,
1
1
5
47
,
7
3
5
12
7
,
8
5
0
18
,
1
2
5
10
,
9
1
3
-1
3
2
,
6
1
3
41
6
,
3
4
0
31
2
,
7
6
4
72
2
0
Fe
d
e
r
a
l
In
c
o
m
e
Ta
x
(C
u
r
r
e
n
t
)
25
.
2,
1
8
2
,
3
7
9
39
6
,
8
1
4
23
6
,
4
3
3
63
3
,
2
4
7
89
,
7
7
5
54
,
0
5
1
-6
5
6
,
8
3
8
2,
0
6
2
,
1
4
4
1,
5
4
9
,
1
3
2
72
5
0
Ne
t
De
f
e
r
r
e
d
in
c
o
m
e
Ta
x
e
s
26
.
0
0
0
72
1
0
Ne
t
in
v
e
s
t
m
e
n
t
Ta
x
Cr
e
d
i
t
s
27
.
0
0
To
t
a
l
Ta
x
e
s
28
.
2,
9
5
9
,
3
9
6
59
8
,
2
2
2
28
8
,
8
1
4
88
7
,
0
3
7
17
1
,
9
1
5
68
,
0
8
8
-7
3
2
,
6
8
1
2,
5
6
5
,
0
3
8
2,
0
7
2
,
3
5
9
Ne
t
Op
e
r
a
t
i
n
g
In
c
o
m
e
29
.
4,
0
5
2
,
9
9
0
23
8
,
3
5
5
43
9
,
0
9
1
67
7
,
4
4
5
16
6
,
7
2
5
10
0
,
3
8
0
-1
,
2
1
9
,
8
4
1
4,
3
2
8
,
2
8
0
3,
3
7
5
,
5
4
5
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Ci
t
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
SU
M
M
A
R
Y
(c
o
n
t
i
n
u
e
d
)
Av
e
r
a
g
e
Ra
t
e
Ba
s
e
20
0
1
Te
l
e
c
o
m
.
Pl
a
n
t
in
Se
r
v
i
c
e
(S
b
)
1.
82
,
2
8
3
,
4
4
4
25
,
0
4
6
,
1
2
1
1,2
4
0
,
8
2
1
26
,
2
8
6
,
9
4
2
17
,
1
3
4
,
6
8
3
83
4
,
0
2
3
15
,
0
2
4
,
0
6
1
23
,
0
0
3
,
7
3
5
55
,
9
9
6
,
5
0
2
20
0
5
Pla
n
t
Ac
q
u
i
s
i
t
i
o
n
Ad
j
u
s
t
m
e
n
t
2.
0
0
0
31
0
0
Le
s
s
:
Ac
c
u
m
u
l
a
t
e
d
De
p
r
.
(-
)
(5
c
)
3.
-4
2
,
5
1
1
,
5
5
0
-1
3
,
8
7
2
,
0
3
8
-5
6
7
,
7
0
3
-1
4
,
4
3
9
,
7
4
1
-9
,
2
8
3
,
9
7
1
-4
1
5
,
7
9
6
-7
,
3
0
8
,
2
4
6
-1
1
,
0
6
3
,
7
9
6
-2
8
,
0
7
1
,
8
0
9
34
x
x
-
3
6
x
x
Ac
c
u
m
u
l
a
t
e
d
Am
o
r
t
.
(-)
(5
)
4.
0
0
0
0
0
0
0
0
0
41
0
0
-
4
3
4
0
Ac
c
u
m
.
De
f
e
r
r
e
d
Ta
x
(-
)
5.
-2
,
4
8
1
,
8
6
2
-8
3
0
8
7
2
-3
1
9
2
8
-8
6
2
,
8
0
0
-5
5
4
5
9
1
-2
5
9
3
1
-4
1
5
3
9
9
-6
2
3
1
4
1
-1
,
6
1
9
,
0
6
2
12
2
0
Ma
t
e
r
i
a
l
s
an
d
Su
p
p
l
i
e
s
6.
-1
1
9
0
8
-3
1
2
6
-2
1
9
-3
,
3
4
5
-2
1
4
5
-1
2
2
-2
4
7
1
-3
8
2
5
-8
,
5
6
3
----
Eq
u
a
l
Ac
c
e
s
s
Eq
u
i
p
m
e
n
t
(7
)
7.
O
O
O
----
Ot
h
e
r
Ra
t
e
Ba
s
e
8.
O
O
O
To
t
a
l
Av
e
r
a
g
e
Ra
t
e
Ba
s
e
9.
37
,
2
7
8
,
1
2
4
10
,
3
4
0
,
0
8
5
64
0
,
9
7
1
10
,
9
8
1
,
0
5
6
7,2
9
3
,
9
7
6
39
2
,
1
7
4
7,
2
9
7
,
9
4
5
11
,
3
1
2
,
9
7
3
26
,
2
9
7
,
0
6
8
2
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Ci
t
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
PL
A
N
T
IN
SE
R
V
I
C
E
DE
T
A
I
L
21
X
X
Ge
n
e
r
a
l
Su
p
p
o
r
t
Fa
c
i
l
i
t
i
e
s
1.
5,
6
5
1
,
7
5
4
1,
6
7
1
,
8
7
1
87
,
8
6
2
1,
7
5
9
,
7
3
3
1,3
7
6
,
6
6
6
58
,
5
8
8
93
4
,
5
6
6
1,
5
2
2
,
2
0
1
3,
8
9
2
,
0
2
1
22
X
X
Ce
n
t
r
a
l
Off
i
c
e
Eq
u
i
p
m
e
n
t
:
CA
T
1-
O
p
e
r
a
t
o
r
Sy
s
t
e
m
s
2.
0
0
0
CA
T
2-
T
a
n
d
e
m
Sw
i
t
c
h
i
n
g
(A
l
l
o
c
.
)
3.
O
O
O
CA
T
2-
T
a
n
d
e
m
Sw
i
t
c
h
i
n
g
(A
s
s
i
g
n
.
)
4.
0
0
0
CA
T
3-
L
o
c
a
l
Sw
i
t
c
h
i
n
g
5.
13
,
0
2
3
,
2
6
0
64
7
5
2
1
7
6,
4
7
5
,
2
1
7
41
7
4
7
8
8
94
2
0
7
7
14
3
1
1
7
8
6,
5
4
8
,
0
4
3
CA
T
4.1
2
-E
x
c
h
.
Tr
u
n
k
(J
o
i
n
t
Us
e
)
6.
0
0
0
CA
T
4.
1
2
-E
x
c
h
.
Tr
u
n
k
(D
e
d
.
Us
e
)
7.
O
0
0
CA
T
4.
1
3
-S
u
b
s
c
r
.
Lin
e
(J
o
i
n
t
Us
e
)
8.
7,
5
8
6
,
0
9
6
18
9
5
3
6
3
1,8
9
5
,
3
6
3
13
2
2
6
5
3
17
3
2
0
8
2
26
3
5
9
9
8
5,
6
9
0
,
7
3
3
CA
T
4.1
3
-S
u
b
s
c
r
.
Lin
e
(D
e
d
.
Us
e
)
9.
12
4
,
6
1
9
11
3
9
0
7
11
3
,
9
0
7
10
7
1
2
10
,
7
1
2
CA
T
4.
2
3
-I
X
Tr
u
n
k
(J
o
i
n
t
Us
e
)
10
.
1,
0
1
6
,
0
6
4
64
2
4
4
7
64
2
,
4
4
7
37
3
6
1
7
37
3
,
6
1
7
CA
T
4.
2
3
-lX
Tr
u
n
k
Ck
t
.
(D
e
d
.
Us
e
)
11
.
25
5
,
3
9
6
45
7
1
9
45
,
7
1
9
20
9
6
7
7
20
9
,
6
7
7
CA
T
4.
3
-H
o
s
t
/
R
e
m
o
t
e
Tr
u
n
k
Ck
t
.
12
.
43
9
,
3
7
8
14
0
6
6
7
14
0
,
6
6
7
12
6
7
4
8
16
7
1
2
5
48
3
8
29
8
,
7
1
1
Ot
h
e
r
CO
E
13
.
0
0
0
To
t
a
l
CO
E
14
.
22
,
4
4
4
,
8
1
3
9,
1
5
3
,
6
9
4
15
9
,
6
2
6
9,
3
1
3
,
3
2
0
5,
9
9
7
,
8
0
6
22
0
,
3
8
9
2,
8
4
1
,
2
8
4
4,
0
7
2
,
0
1
4
13
,
1
3
1
,
4
9
3
23
X
X
In
f
o
r
m
a
t
i
o
n
Or
i
g
.
l
T
e
r
m
.
Eq
u
i
p
m
e
n
t
:
CA
T
1-
R
e
g
u
l
a
t
e
d
CP
E
15
.
0
0
0
Ot
h
e
r
IO
T
16
.
22
8
0
8
5
57
0
2
1
57
,
0
2
1
39
,
7
9
1
52
,
1
0
9
79
,
1
6
4
17
1
,
0
6
4
To
t
a
l
IO
T
17
.
22
8
,
0
8
5
57
,
0
2
1
0
57
,
0
2
1
39
,
7
9
1
0
52
,
1
0
9
79
,
1
6
4
17
1
,
0
6
4
24
X
X
Ca
b
l
e
&
Wi
r
e
Fa
c
i
l
i
t
i
e
s
:
CA
T
1.
3
-
S
u
b
s
c
r
i
b
e
r
Lin
e
(C
o
m
m
o
n
)
18
.
49
,
8
4
1
,
7
3
7
12
2
5
1
5
4
9
73
6
2
9
3
12
,
9
8
7
,
8
4
2
85
4
9
5
7
1
69
2
4
4
11
1
9
6
1
0
2
17
0
3
8
9
7
8
36
,
8
5
3
,
8
9
5
CA
T
1.
1
,
2
-
S
u
b
s
c
r
i
b
e
r
Lin
e
(D
e
d
.
)
19
.
0
0
0
CA
T
2-
E
x
c
h
.
Tr
u
n
k
(J
o
i
n
t
Us
e
)
20
.
29
1
,
3
7
8
0
29
1
3
7
8
29
1
,
3
7
8
CA
T
2-
E
x
c
h
.
Tr
u
n
k
(D
e
d
.
Us
e
)
21
.
O
0
0
CA
T
3-
l
X
Tr
u
n
k
(J
o
i
n
t
Us
e
)
22
.
3,
8
2
5
,
6
7
7
19
1
1
9
8
6
25
7
0
4
0
2,
1
6
9
,
0
2
6
11
7
0
8
4
9
48
5
8
0
2
1,
6
5
6
,
6
5
1
CA
T
3-
l
X
Tr
u
n
k
(D
e
d
.
Us
e
)
23
.
0
0
0
CA
T
4-
H
o
s
t
/
R
e
m
o
t
e
Tr
u
n
k
24
.
0
0
0
Ot
h
e
r
C&
W
F
25
.
0
0
0
To
t
a
l
C&
W
F
26
.
53
,
9
5
8
,
7
9
2
14
,
1
6
3
,
5
3
5
99
3
,
3
3
3
15
,
1
5
6
,
8
6
8
9,
7
2
0
,
4
2
0
55
5
,
0
4
6
11
,
1
9
6
,
1
0
2
17
,
3
3
0
,
3
5
6
38
,
8
0
1
,
9
2
4
26
X
X
Ot
h
e
r
As
s
e
t
s
:
Ca
p
i
t
a
l
Le
a
s
e
s
27
.
O
0
0
Le
a
s
e
h
o
l
d
im
p
r
o
v
e
m
e
n
t
s
28
.
0
0
0
In
t
a
n
g
i
b
l
e
s
29
.
O
O
0
To
t
a
l
Ot
h
e
r
As
s
e
t
s
30
.
0
0
0
0
0
0
0
0
0
To
t
a
l
Te
l
e
c
o
m
.
Pl
a
n
t
in
Se
r
v
i
c
e
(5
b
)
31
.
82
,
2
8
3
,
4
4
4
25
,
0
4
6
,
1
2
1
1,
2
4
0
,
8
2
1
26
,
2
8
6
,
9
4
2
17
,
1
3
4
,
6
8
3
83
4
,
0
2
3
15
,
0
2
4
,
0
6
1
23
,
0
0
3
,
7
3
5
55
,
9
9
6
,
5
0
2
3
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Ci
t
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
De
p
r
e
c
i
a
t
i
o
n
&
Am
o
r
t
i
z
a
t
i
o
n
Ac
c
u
m
u
l
a
t
e
d
De
p
r
e
c
i
a
t
i
o
n
De
t
a
i
l
31
1
X
Ge
n
e
r
a
l
Su
p
p
o
r
t
Fa
c
i
l
i
t
i
e
s
1.
(1
9
8
8
2
7
6
)
(6
0
6
4
6
5
)
(2
9
9
1
5
)
(6
3
6
3
8
0
)
(4
0
8
8
5
5
)
(2
0
1
2
0
)
(3
6
5
5
6
4
)
(5
5
7
3
5
7
)
(1
3
5
1
8
9
6
)
31
2
X
Ce
n
t
r
a
l
Of
f
i
c
e
Sw
i
t
c
h
i
n
g
2.
(1
0
5
7
4
6
9
7
)
(5
2
5
7
7
8
2
)
(5
2
5
7
7
8
2
)
(3
3
8
9
8
6
7
)
(7
6
4
9
5
2
)
(1
1
6
2
0
9
6
)
(5
3
1
6
9
1
5
)
31
2
X
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
3.
0
0
0
31
2
X
Ce
n
t
r
a
l
Off
i
c
e
Tr
a
n
s
m
i
s
s
i
o
n
4.
(6
8
3
4
9
6
8
)
(1
9
4
3
1
3
1
)
(1
1
5
8
0
3
)
(2
0
5
8
9
3
4
)
(1
3
2
2
5
2
8
)
(1
5
9
8
8
4
)
(1
3
7
7
8
0
0
)
(1
9
1
5
8
2
2
)
(4
7
7
6
0
3
4
)
31
3
X
In
f
o
r
m
a
t
i
o
n
Or
i
g
.
/
T
e
r
m
.
Eq
u
i
p
.
5.
(1
9
1
0
3
5
)
(4
7
7
5
9
)
(4
7
7
5
9
)
(3
3
3
2
8
)
(4
3
6
4
4
)
(6
6
3
0
4
)
(1
4
3
2
7
6
)
31
4
X
Ca
b
l
e
&
Wi
r
e
Fa
c
i
l
i
t
i
e
s
6.
(2
2
9
2
2
5
7
4
)
(6
0
1
6
9
0
1
)
(4
2
1
9
8
5
)
(6
4
3
8
8
8
6
)
(4
1
2
9
3
9
3
)
(2
3
5
7
9
2
)
(4
7
5
6
2
8
6
)
(7
3
6
2
2
1
7
)
(1
6
4
8
3
6
8
8
)
To
t
a
l
Ac
c
u
m
u
l
a
t
e
d
De
p
r
e
c
i
a
t
i
o
n
(S
c
)
7.
(4
2
,
5
1
1
,
5
5
0
)
(1
3
,
8
7
2
,
0
3
8
)
(5
6
7
,
7
0
3
)
(1
4
,
4
3
9
,
7
4
1
)
(9
,
2
8
3
,
9
7
1
)
(4
1
5
,
7
9
6
)
(7
,
3
0
8
,
2
4
6
)
(1
1
,
0
6
3
,
7
9
6
)
(2
8
,
0
7
1
,
8
0
9
)
Ac
c
u
m
u
l
a
t
e
d
Am
o
r
t
i
z
a
t
i
o
n
De
t
a
i
l
34
1
0
Ca
p
i
t
a
l
Le
a
s
e
s
8.
0
0
0
34
2
0
Le
a
s
e
h
o
l
d
Im
p
r
o
v
e
m
e
n
t
s
9.
0
0
0
35
0
0
In
t
a
n
g
i
b
l
e
s
10
.
0
0
0
36
0
0
Ac
q
u
i
s
i
t
i
o
n
Ad
j
u
s
t
m
e
n
t
11
.
0
0
0
To
t
a
l
Ac
c
u
m
u
l
a
t
e
d
Am
o
r
t
i
z
a
t
i
o
n
(5
c
)
12
.
0
0
0
0
0
0
0
0
0
4
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Cit
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
OP
E
R
A
T
I
N
G
EX
P
E
N
S
E
DE
T
A
I
L
61
X
X
-
6
4
X
X
Pl
a
n
t
Sp
e
c
i
f
i
c
Op
e
r
a
t
i
o
n
s
61
1
0
-
2
0
Ge
n
e
r
a
l
Su
p
p
o
r
t
Fa
c
i
l
i
t
i
e
s
1.
99
3
,
1
8
4
30
2
9
4
2
14
9
4
3
31
7
,
8
8
5
20
4
2
3
1
10
0
5
0
18
2
6
0
7
27
8
4
1
1
67
5
,
2
9
9
62
1
X
Ce
n
t
r
a
l
Off
i
c
e
Sw
i
t
c
h
i
n
g
2.
39
5
,
6
9
0
16
1
3
7
5
28
1
4
16
4
,
1
8
9
10
5
7
3
8
38
8
5
50
0
9
0
71
7
8
8
23
1
,
5
0
1
62
2
0
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
3.
O
O
0
62
3
X
Ce
n
t
r
a
l
Off
i
c
e
Tr
a
n
s
m
i
s
s
i
o
n
4.
14
3
,
5
6
0
58
5
4
8
10
2
1
59
,
5
6
9
38
3
6
3
14
1
0
18
1
7
3
26
0
4
5
83
,
9
9
1
63
X
X
in
f
o
r
m
a
t
i
o
n
Or
i
g
.
/
T
e
r
m
.
Eq
u
i
p
.
5.
8,
9
7
2
22
4
3
2,
2
4
3
15
6
5
20
5
0
31
1
4
6,
7
2
9
64
X
X
Ca
b
l
e
&
Wir
e
Fa
c
i
l
i
t
i
e
s
6.
73
5
,
1
0
2
19
2
9
5
6
13
5
3
2
20
6
,
4
8
8
13
2
4
2
5
75
6
2
15
2
5
2
9
23
6
0
9
8
52
8
,
6
1
4
To
t
a
l
Pl
a
n
t
Sp
e
c
i
f
i
c
(5
a
)
7.
2,
2
7
6
,
5
0
8
71
8
,
0
6
4
32
,
3
1
0
75
0
,
3
7
4
48
2
,
3
2
2
22
,
9
0
7
40
5
,
4
4
9
61
5
,
4
5
6
1,
5
2
6
,
1
3
4
65
X
X
Pl
a
n
t
No
n
s
p
e
c
i
f
i
c
Op
e
r
a
t
i
o
n
s
(8
)
65
1
2
Pr
o
v
i
s
i
o
n
i
n
g
8.
-1
,
8
9
2
-5
7
7
-2
8
-6
0
5
-3
8
9
-1
9
-3
4
8
-5
3
1
-1
,
2
8
7
65
3
X
Ne
t
w
o
r
k
Op
e
r
a
t
i
o
n
s
9.
1,
0
2
3
,
3
8
1
31
2
1
5
2
15
3
9
7
32
7
,
5
4
9
21
0
4
4
1
10
3
5
6
18
8
1
5
9
28
6
8
7
6
69
5
,
8
3
2
65
4
0
Ac
c
e
s
s
Pa
i
d
to
LE
C
s
(9
)
10
.
19
9
,
0
3
1
54
0
2
5
54
,
0
2
5
14
5
0
0
6
14
5
,
0
0
6
To
t
a
l
Pl
a
n
t
No
n
s
p
e
c
i
f
i
c
(5
a
)
11
.
1,
2
2
0
,
5
2
0
36
5
,
6
0
0
15
,
3
6
9
38
0
,
9
6
9
35
5
,
0
5
8
10
,
3
3
7
18
7
,
8
1
1
28
6
,
3
4
5
83
9
,
5
5
1
65
6
X
De
p
r
e
c
i
a
t
i
o
n
&
Am
o
r
t
i
z
a
t
i
o
n
(8
)
65
6
1
Ge
n
e
r
a
l
Su
p
p
o
r
t
Fa
c
i
l
i
t
i
e
s
12
.
29
9
,
0
9
6
91
2
3
1
45
0
0
95
,
7
3
1
61
5
0
4
30
2
6
54
9
9
2
83
8
4
3
20
3
,
3
6
5
65
6
1
Ce
n
t
r
a
l
Off
i
c
e
Sw
i
t
c
h
i
n
g
13
.
1,
6
3
3
,
0
2
2
81
1
9
4
5
81
1
,
9
4
5
52
3
4
8
8
11
8
1
3
0
17
9
4
5
9
82
1
,
0
7
7
65
6
1
Op
e
r
a
t
o
r
Sy
s
t
e
m
s
14
.
0
0
0
65
6
1
Ce
n
t
r
a
l
Off
i
c
e
Tr
a
n
s
m
i
s
s
i
o
n
15
.
1,
2
6
3
,
9
0
3
35
9
3
1
8
21
4
1
4
38
0
,
7
3
2
24
4
5
5
8
29
5
6
5
25
4
7
7
9
35
4
2
6
9
88
3
,
1
7
1
65
6
1
In
f
o
r
m
a
t
i
o
n
Or
i
g
.
/
T
e
r
m
.
Eq
u
i
p
.
16
.
19
,
3
4
5
48
3
6
4,
8
3
6
33
7
5
44
2
0
67
1
4
14
,
5
0
9
65
6
1
Ca
b
l
e
&
Wir
e
Fa
c
i
l
i
t
i
e
s
17
,
2,
9
0
2
,
5
2
1
76
1
8
7
7
53
4
3
3
81
5
,
3
1
0
52
2
8
7
5
29
8
5
7
60
2
2
5
4
93
2
2
2
5
2,
0
8
7
,
2
1
1
65
6
3
Ca
p
i
t
a
l
Le
a
s
e
s
18
.
0
0
0
65
6
3
Le
a
s
e
h
o
l
d
Im
p
r
o
v
e
m
e
n
t
s
19
.
0
0
0
65
6
4
In
t
a
n
g
i
b
l
e
s
20
.
0
0
0
65
6
5
Ac
q
u
i
s
i
t
i
o
n
Ad
j
u
s
t
m
e
n
t
21
.
0
0
0
To
t
a
l
De
p
r
e
c
i
a
t
i
o
n
&
Am
o
r
t
i
z
a
t
i
o
n
(5
a
)
22
.
6,
1
1
7
,
8
8
7
2,
0
2
9
,
2
0
7
79
,
3
4
7
2,
1
0
8
,
5
5
4
1,
3
5
5
,
8
0
0
62
,
4
4
8
1,
0
3
4
,
5
7
5
1,5
5
6
,
5
1
0
4,
0
0
9
,
3
3
3
5
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Cit
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
OP
E
R
A
T
I
N
G
EX
P
E
N
S
E
(c
o
n
t
i
n
u
e
d
)
66
X
X
Cu
s
t
o
m
e
r
Op
e
r
a
t
i
o
n
s
66
1
X
Ma
r
k
e
t
i
n
g
1.
40
0
,
2
8
7
0
40
0
2
8
7
40
0
,
2
8
7
66
2
X
Op
e
r
a
t
o
r
Se
r
v
i
c
e
s
2.
26
,
8
6
2
0
26
8
6
2
26
,
8
6
2
66
2
X
Dir
e
c
t
o
r
y
Pu
b
l
i
s
h
i
n
g
-
A
l
p
h
a
.
3.
17
,
2
1
3
47
7
7
4,
7
7
7
30
0
2
37
4
5
56
8
9
12
,
4
3
6
66
2
X
Dir
e
c
t
o
r
y
Pu
b
l
i
s
h
i
n
g
-
C
l
a
s
s
i
f
i
e
d
4.
0
0
0
66
2
X
Dir
e
c
t
o
r
y
Pu
b
l
i
s
h
i
n
g
-
F
o
r
e
i
g
n
5.
O
0
0
0
66
2
3
Se
r
v
i
c
e
Or
d
e
r
Pr
o
c
.
-
E
n
d
Us
e
r
6.
94
,
6
6
4
22
9
3
7
22
,
9
3
7
16
5
5
5
19
7
0
3
35
4
6
9
71
,
7
2
7
66
2
3
Pa
y
m
e
n
t
&
Co
l
l
e
c
t
i
o
n
-
E
n
d
Us
e
r
7.
10
9
,
9
2
3
47
6
0
4,
7
6
0
72
4
4
97
9
1
9
10
5
,
1
6
3
66
2
3
Bil
l
i
n
g
In
q
u
i
r
y
-
E
n
d
Us
e
r
8.
13
3
,
6
1
9
87
5
2
8,7
5
2
15
3
1
3
10
9
5
5
4
12
4
,
8
6
7
66
2
3
Se
r
v
i
c
e
Or
d
e
r
Pr
o
c
.
-
C
X
R
9.
0
0
0
66
2
3
Pa
y
m
e
n
t
&
Co
l
l
e
c
t
i
o
n
-
C
X
R
10
.
0
0
0
66
2
3
Bil
l
i
n
g
In
q
u
i
r
y
-
C
X
R
11
.
77
2
54
6
19
5
74
1
21
10
31
66
2
3
Co
i
n
Ad
m
i
n
i
s
t
r
a
t
i
o
n
12
.
0
0
0
66
2
3
Re
v
.
Ac
c
t
g
.
-
T
o
l
l
Ti
c
k
e
t
Pr
o
c
.
13
.
66
,
2
0
5
18
9
7
4
18
9
7
4
47
2
3
1
47
,
2
3
1
66
2
3
Re
v
.
Ac
c
t
g
.
-
L
o
c
a
l
Me
s
s
.
Pr
o
c
.
14
.
11
4
,
9
8
6
0
11
4
9
8
6
11
4
,
9
8
6
66
2
3
Re
v
.
Ac
c
t
g
.
-
O
t
h
e
r
Bil
l
&
Co
l
l
.
15
.
8,
8
6
9
26
4
5
2,
6
4
5
31
1
2
31
1
2
6,
2
2
4
66
2
3
Re
v
.
Ac
c
t
g
.
-
S
L
C
Bi
l
l
i
n
g
16
.
46
7
46
7
46
7
0
66
2
3
Re
v
.
Ac
c
t
g
.
-
C
X
R
B
&
C
(9
)
17
.
88
,
8
0
4
44
4
0
2
44
,
4
0
2
44
4
0
2
44
,
4
0
2
66
2
3
B
&
C
Am
t
s
Pa
i
d
to
LE
C
s
(9
)
18
.
0
0
0
66
2
3
Ot
h
e
r
Cu
s
t
o
m
e
r
Se
r
v
i
c
e
19
.
76
,
9
6
6
12
8
8
1
24
12
,
9
0
5
16
6
6
5
24
5
4
44
9
4
2
64
,
0
6
1
To
t
a
l
Cu
s
t
o
m
e
r
Op
e
r
a
t
i
o
n
s
(5
a
)
20
.
1,
1
3
9
,
6
3
7
12
1
,
1
4
1
21
9
12
1
,
3
6
0
15
3
,
5
4
5
22
,
1
6
7
3,
7
4
5
83
8
,
8
2
0
1,
0
1
8
,
2
7
7
67
X
X
Co
r
p
o
r
a
t
e
Op
e
r
a
t
i
o
n
s
:
67
1
X
Ex
e
c
u
t
i
v
e
&
Pla
n
n
i
n
g
21
,
20
2
,
8
9
6
49
9
4
9
19
4
2
51
,
8
9
1
37
8
0
1
26
7
1
24
4
1
7
86
1
1
6
15
1
,
0
0
5
67
2
X
Ge
n
e
r
a
l
&
Ad
m
i
n
i
s
t
r
a
t
i
v
e
22
.
2,
4
6
4
,
5
4
0
60
6
7
1
6
23
5
8
8
63
0
,
3
0
4
45
9
1
6
0
32
4
5
2
29
6
5
9
2
10
4
6
0
3
2
1,
8
3
4
,
2
3
6
67
2
8
EA
S
Se
t
t
l
e
m
e
n
t
Ex
p
e
n
s
e
23
.
O
O
O
To
t
a
l
Co
r
p
o
r
a
t
e
Op
e
r
a
t
i
o
n
s
(5
a
)
24
.
2,
6
6
7
,
4
3
6
65
6
,
6
6
5
25
,
5
3
0
68
2
,
1
9
5
49
6
,
9
6
1
35
,
1
2
3
32
1
,
0
0
9
1,
1
3
2
,
1
4
8
1,
9
8
5
,
2
4
1
----
Ot
h
e
r
Op
e
r
a
t
i
n
g
Ex
p
e
n
s
e
s
:
----
Eq
u
a
l
Ac
c
e
s
s
Pr
o
v
i
s
i
o
n
(1
0
)
25
.
0
0
0
----
Un
i
v
e
r
s
a
l
Se
r
v
i
c
e
Fu
n
d
(1
1
)
26
.
0
41
8
1
6
8
3
4,
1
8
1
,
6
8
3
-4
1
8
1
6
8
3
-4
,
1
8
1
,
6
8
3
---
Lif
e
l
i
n
e
Co
n
n
e
c
t
i
o
n
As
s
i
s
t
a
n
c
e
(1
2
)
27
.
0
0
0
To
t
a
l
Ot
h
e
r
(5
a
)
28
.
0
4,
1
8
1
,
6
8
3
0
4,
1
8
1
,
6
8
3
0
0
0
-4
,
1
8
1
,
6
8
3
-4
,
1
8
1
,
6
8
3
To
t
a
l
Op
e
r
a
t
i
n
g
Ex
p
e
n
s
e
s
(5
a
)
29
.
13
,
4
2
1
,
9
8
8
8,
0
7
2
,
3
6
0
15
2
,
7
7
5
8,
2
2
5
,
1
3
5
2,
8
4
3
,
6
8
6
15
2
,
9
8
2
1,
9
5
2
,
5
8
9
24
7
,
5
9
6
5,
1
9
6
,
8
5
3
6
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Ci
t
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
r
a
t
i
o
n
s
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
TO
L
L
PL
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Lo
c
a
l
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
Ac
c
e
s
s
EA
S
(o
t
h
e
r
)
To
t
a
l
OP
E
R
A
T
I
N
G
TA
X
E
S
DE
T
A
I
L
72
4
0
Ge
n
e
r
a
l
Ta
x
e
s
72
4
0
Pr
o
p
e
r
t
y
1.
31
2
,
1
3
7
11
2
5
4
4
43
1
1
11
6
8
5
5
59
3
9
7
28
9
9
52
6
7
5
80
3
1
1
19
5
,
2
8
2
72
4
0
Gr
o
s
s
Re
c
e
i
p
t
s
2.
0
0
0
72
4
0
PU
C
Fe
e
3.
0
0
0
72
4
0
Fr
a
n
c
h
i
s
e
Fe
e
s
4.
O
0
0
72
4
0
Ot
h
e
r
5.
24
,
2
6
6
87
4
9
33
5
9,
0
8
4
46
1
8
22
5
40
9
5
62
4
3
15
,
1
8
1
To
t
a
l
Ge
n
e
r
a
l
Ta
x
e
s
6.
33
6
,
4
0
3
12
1
,
2
9
4
4,6
4
6
12
5
,
9
4
0
64
,
0
1
5
3,
1
2
4
56
,
7
7
0
86
,
5
5
4
21
0
,
4
6
3
72
X
X
In
c
o
m
e
Ta
x
e
s
(C
a
l
c
u
l
a
t
e
d
)
Ne
t
In
c
o
m
e
Be
f
o
r
e
SI
T
&
FI
T
(1
3
)
7.
6,
6
7
5
,
9
8
3
1,
2
1
3
,
8
6
8
72
3
,
2
5
9
1,
9
3
7
,
1
2
7
27
4
,
6
2
5
16
5
,
3
4
4
-2
,
0
0
9
,
2
9
2
6,
3
0
8
,
1
7
9
4,
7
3
8
,
8
5
6
Le
s
s
Fix
e
d
Ch
a
r
g
e
s
(-
)
8.
0
0
0
Su
b
t
o
t
a
l
(l
i
n
e
s
7-
8
)
(1
4
)
9.
6,
6
7
5
,
9
8
3
1,
2
1
3
,
8
6
8
72
3
,
2
5
9
1,
9
3
7
,
1
2
7
27
4
,
6
2
5
16
5
,
3
4
4
-2
,
0
0
9
,
2
9
2
6,
3
0
8
,
1
7
9
4,
7
3
8
,
8
5
6
Ot
h
e
r
SI
T
Ba
s
e
Ad
d
/
D
e
d
.
(+
-
)
(1
5
)
10
.
O
O
O
SI
T
Ta
x
a
b
l
e
In
c
.
(l
i
n
e
s
9+
-
1
0
)
11
.
6,
6
7
5
,
9
8
3
1,
2
1
3
,
8
6
8
72
3
,
2
5
9
1,9
3
7
,
1
2
7
27
4
,
6
2
5
16
5
,
3
4
4
-2
,
0
0
9
,
2
9
2
6,
3
0
8
,
1
7
9
4,
7
3
8
,
8
5
6
72
3
0
SI
T
-
C
u
r
r
e
n
t
(a
t
6.
6
%
)
(1
6
)
12
.
44
0
,
6
1
5
80
,
1
1
5
47
,
7
3
5
12
7
,
8
5
0
18
,
1
2
5
10
,
9
1
3
-1
3
2
,
6
1
3
41
6
,
3
4
0
31
2
,
7
6
4
Ot
h
e
r
FIT
Ba
s
e
Ad
d
/
D
e
d
.
(+
-
)
(1
7
)
13
.
0
0
0
0
0
0
0
0
0
FIT
Ta
x
a
b
l
e
In
c
.
(l
i
n
e
s
9-
1
2
+
-
1
3
)
14
.
6,
2
3
5
,
3
6
9
1,
1
3
3
,
7
5
3
67
5
,
5
2
4
1,8
0
9
,
2
7
7
25
6
,
5
0
0
15
4
,
4
3
1
-1
,
8
7
6
,
6
7
9
5,
8
9
1
,
8
3
9
4,
4
2
6
,
0
9
2
Gr
o
s
s
FI
T
(a
t
35
%
)
15
.
2,
1
8
2
,
3
7
9
39
6
,
8
1
4
23
6
,
4
3
3
63
3
,
2
4
7
89
,
7
7
5
54
,
0
5
1
-6
5
6
,
8
3
8
2,
0
6
2
,
1
4
4
1,
5
4
9
,
1
3
2
72
1
0
P
Cla
i
m
e
d
IT
C
(-
)
16
.
0
0
0
Su
r
t
a
x
Eli
m
i
n
a
t
i
o
n
(-
)
17
.
0
0
0
72
2
0
FI
T
-
C
u
r
r
e
n
t
(l
i
n
e
s
15
-
1
6
-
1
7
)
(1
8
)
18
.
2,
1
8
2
,
3
7
9
39
6
,
8
1
4
23
6
,
4
3
3
63
3
,
2
4
7
89
,
7
7
5
54
,
0
5
1
-6
5
6
,
8
3
8
2,
0
6
2
,
1
4
4
1,
5
4
9
,
1
3
2
7
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
CO
M
P
A
N
Y
NA
M
E
:
Cit
i
z
e
n
s
Co
m
m
u
n
i
c
a
t
i
o
n
s
Co
m
p
a
n
y
of
Id
a
h
o
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
To
t
a
l
Or
e
g
o
n
In
t
e
r
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
MT
S
&
WA
T
S
TO
L
L
PL
S
MT
S
&
WA
T
S
FC
C
Ac
c
o
u
n
t
an
d
No
t
e
Li
n
e
Su
b
j
e
c
t
To
Sw
i
t
c
h
e
d
Sp
e
c
i
a
l
Sw
i
t
c
h
e
d
De
s
c
r
i
p
t
i
o
n
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
Ac
c
e
s
s
Ac
c
e
s
s
To
t
a
l
Ac
c
e
s
s
20
0
0
FO
R
M
I
IN
P
U
T
MA
S
T
E
R
Fo
r
Th
e
Ye
a
r
En
d
e
d
:
De
c
e
m
b
e
r
31
,
20
0
0
Se
p
e
r
a
t
e
d
Re
s
u
l
t
s
of
Id
a
h
o
Op
e
CO
M
P
A
N
Y
NA
M
E
:
To
t
a
l
Or
e
g
o
n
In
t
r
a
s
t
a
t
e
Op
e
r
a
t
i
o
n
Op
e
r
a
t
i
o
n
s
De
s
c
r
i
p
t
i
o
n
No
t
e
Li
n
e
Su
b
j
e
c
t
To
In
t
e
r
s
t
a
t
e
No
.
No
.
Se
p
a
r
a
t
i
o
n
s
To
l
l
To
l
l
EA
S
Lo
c
a
l
(O
t
h
e
r
)
Se
p
a
r
a
t
i
o
n
Pa
r
a
m
e
t
e
r
s
(1
9
)
Pl
a
n
t
SL
U
Mi
n
u
t
e
s
of
Us
e
(M
O
U
)
1.
44
2
,
7
8
1
,
2
4
6
12
2
8
7
8
1
7
9
77
2
4
7
0
7
5
96
3
2
3
2
1
8
14
6
3
3
2
7
7
4
SL
U
Fa
c
t
o
r
2.
1.
0
0
0
0
0
0
0.2
7
7
5
1
5
4
0.
1
7
4
4
5
9
0.
2
1
7
5
4
1
0.
3
3
0
4
8
5
Ba
s
e
SP
F
-
Ja
n
u
a
r
y
1
3.
1.
0
0
0
0
0
0
0.
2
5
0.
2
1
7
6
1
3
0.
2
0
4
4
6
4
0.
3
2
7
9
2
3
Ba
s
e
SP
F
-
De
c
e
m
b
e
r
31
4.
1.
0
0
0
0
0
0
0.
2
5
0.
1
7
4
4
5
9
0.
2
2
8
4
6
3
0.
3
4
7
0
7
8
Cu
r
r
e
n
t
Co
m
p
o
s
i
t
e
SP
F
(2
0
)
5.
1.
0
0
0
0
0
0
0.
2
5
0.
1
7
4
4
5
9
0.
2
2
8
4
6
3
0.
3
4
7
0
7
8
19
9
6
We
i
g
h
t
e
d
DE
M
6.
1.
0
0
0
0
0
0
0.
7
2
7
0
0
8
0.
1
2
2
9
9
2
0
0.
1
5
19
9
6
Un
w
e
i
g
h
t
e
d
DE
M
7.
1.
0
0
0
0
0
0
0.
2
9
0
8
0
4
0.
1
9
3
4
0
1
0.
5
1
5
7
9
5
Cu
r
r
e
n
t
CA
T
3
Di
a
l
Eq
u
i
p
m
e
n
t
Min
u
t
e
s
(2
1
)
8.
44
2
,
7
8
1
,
2
4
6
12
2
8
7
8
1
7
9
77
2
4
7
0
7
5
96
3
2
3
2
1
8
14
6
3
3
2
7
7
4
Cu
r
r
e
n
t
Co
m
p
o
s
i
t
e
DE
M
Fa
c
t
o
r
9.
1.
0
0
0
0
0
0
0.
4
9
7
2
0
4
0.
3
2
0
5
6
4
0.
0
7
2
3
3
8
0.
1
0
9
8
9
4
Ex
c
h
a
n
g
e
Tr
u
n
k
-
Jo
i
n
t
Us
e
MO
U
(2
2
)
10
.
O
Ho
s
t
/
R
e
m
o
t
e
MO
U
Ki
l
o
m
e
t
e
r
s
(2
3
)
11
.
1,
2
2
6
,
6
2
1
,
9
0
3
39
2
7
0
4
2
2
7
35
3
8
4
4
3
8
1
46
6
5
6
8
1
4
1
13
5
0
5
1
5
4
Eq
u
a
l
Ac
c
e
s
s
MO
U
(2
4
)
12
.
10
1
,
4
5
5
,
8
4
1
67
8
8
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Repay
REPAIR SERVICE GIECKLIST SERVICEPROBLEMSIfyouhaveaproblernwithyourtelephoneWhenyouhaveasenrice problern,we'll doservice,ittan be one of three things.To help best to locate and cleätup the troubleyoudeterminethesourceoftheproblem,here are Depending on the tource f the probiern thsometipsthatrnaysavetimeandhelpyouavoidföllowingguideÏineswilFapplý.
a pössible service charge.
Outside Line Problem Outside Line:Citizens ruaintainsyourlines as a
No diaÍ tonë on all phones part of your basic monthly rate.
Cari't call in or out on all phonesGet cut off when talking on all phones Inside Wirei Unless you reqüest äur Inside WireNoise or static on all phones Maintenance Plarigou are responsible foi repairandmaintenance,You inaý hire a vendor orInsidÉWireÞrofilemhandletheFäpairyourself.Å phone works in one jack but not ininother Telephone:If you rent from €itizensLoose or broken phone jack Comrnúnications,repair is in¿lùded irf ýðuìrnonthlyfeeatnoextrakhaige.if you own yourTelephoneProblemtélephones,you are respônsibi for repair andWorn cords should follow the warrantý1nstructions.StückpushbuttonsBioken cord clipsStuck receiver buttonsReceiver off hook
Dueto changes in the telephoneindustry,it has become necessarytoinitiatëcérfain premises visit and tirnèlmaterialchargeswhentroubleisfoundtobeinthecustomersprerniseswiririgóraþpaiätus.In order to hélþyouunderstandandcopewithsomeonthesecharges,we have installed a device to fieiý you isolaté ibétroubleonyoùrtelephonelinebeforeyoucalhá.Customer CitizensThÏsdeviceiscalledatelephoneNETW0RKINTERFACEDEVICEResponsibilitvResponsibilityNip)which is located outside your house and is the point of chparationbetweenyourhouseandGitizens-Communicátions.OTEBAi!customers may not be equipped withan NID.
Should you have trouble with your telephone service,thefirst thingwewouldlikeyoutodo11Inagesurethetroubleisnotinyourtelenhoneinstrument-(apparatus)itself.STEP 1 -Unplug your telephone inside your house.STERS--Plugyour telephone in at a friend'shouse.If it checks out OK it is tini to chëck the inside wire.(See STEP 5 NetworkinterfaceDevicel)STEP 3 -Jf a friend's house is not convenient and there is rnore than one telephone,unplug alliëlèphonesandplugthembackoneatatimeglistenfordialtone.STEPA If no dialtone,unplug and plug a different set in a differeñt outlet.If still no diaÏ tone,théck yourwiririgasstatedbelow.(See STEP ,Network Interface Device.)STEPiß --At youtNetwork interfaceÐevice (locatad outside your house),take a standardþlade screwdriverandopenthelidAntheupperiefGhandcorneryouwillseeamodulaplúg.By un¡ilugging thiscord,you are disconnecting the wire going inside yourhousiSTEP6-Plugyour kriawn good telepÏioneirito this lack.If your telephone worlá pipperlyhere;but not
your hoùse,the pr otilèrñ isiri dür¾sidg wire.NOTE;1fyöu havetwoliries at your preinise,a Network Jrtterface Device With two test jackswillbeprovided.Thefirsteis wired to the red/green (1)terminals,the second lineis wiredtotheygIlow/bladli(2)terminälá.
a Citizenš RepaiëServièê and repott tí 61e ith your inside wiring,tímíseeding thë correctionofyourproblem.
TOUL-FREE Diak.................w...a............................1-800-921-8104.
PLEASENOTE:If you call forthe telephonerepairmanto correct problems inyour wiring orppparatus heremaybeaservicechargeunlessyourserviceiscoveredbyaninsidewiremaintenanceagreement.
orinesour
commumations.yuuFcall
Rights&Rëp&nsibilities
BYa,,,gProvidennitiženscoiiiriinicatiödjAnorsd
provideslephneervicewithöiltrëgärdtorace,ForfaittiFäikefë¾tfŠnfrom nationalcolgiogspamaagtysbeingWIbkationatabat.FökdalitiquedqBiftþáymeát400sëNicebyprévo egoccupantattheþremisestheethãrracurrentm CommissionAcomplatecopyoffulesatxfrégùfationsofthesåmehoúsehofé.in isavailableattheStateOfficeandtheCitizensForfailurekapayanamountwhichiscurrentlyin CominunicatierirCtístorfierServic&andSSalesCentetinpayrnentdisputeandresolutiörprocedtites ItatesRatesandpiatticesincludedinthisdirectorymeËorfailuretopayelyadvertisighyges
EmployeeIdentificatin:Foryourprotection,everyobsceneorcIons employeebasisitscaistemer'shomearr,Hängup
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itisillegafforanotherpersontocharglongdistancecallsEmergencyinterrupt:tiatn
busy,cartasktheoperatorhecke
RGPHONECALLSinterrupttheconversationa
ormonit¤raud:RWÿbiirprétecfiantinzGönniininientii usinessoretreasons.WhentilisodëtWElefuddiëntitàllsDStatÈan beingdone,youillearabeegtoneevery5secondsprovidthãid4¾sönshalldenauderattemp
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Nonpayment6fÍŠäalandlongdistanceservcecharges.phoneareinstallèdvàtfitWëüfidèrštandirigalättWý¾ill Servicewillnofl>edisconnecteduntilyouhavebeenúšediNibrmaidömešti€ýtir‡osës givming;pynenasilië&ÄhäisgedtöBusiñëssieniiceiFuteÙBebúsi recpurposekoisifitisadvërtisedfofbusinèsspurposes.Eailuiétogooglygititdeposgggcreditananýents.a dituretoremoveunauthonzedattachinentsromDeinrägradesullyouareabusW<ustõmerwhowishes CitizensÇomglunicatiposlinesaftereceLVIWOËBDthangetfrgruibúsinessutelephonestvicetonotele¢hoñsemayedsnill§eerequireittochangi NuseorusehneNitephan11areteleplyonenungeraressthenowngradiscoincidentägen95théngedirectotypobgcytion
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-24
about ÛYlZENAyoura,,,nuntanonscall
Rightf&Respánsibilities
ELEPHONESOLICITORS-IDAHOCUSTOMERS:The Consumer Protection Unit of the
telephonesolicitor is someone who calls AttomeyGeneral's officeenforcestheIdaho
ou to ask you tobuy a product or service Telephone Solicitation Act.In addition,
overthetelephone.ldahostatelawrequires individuais who have suffered damages -
that telepRonesolicitors,before makirig may sue the telephonesolicitorfor $1,000 ,
any other statement except a greeting,or cost of recovery,whichever is greater,
state that the purposeof the call is to effect plus his/herattorneyfees and cost.To file
a sale.Solicitors must identify themselves,a complaint or requestmore information ,
state their tradename,and state the kind on the law,please contact the Attomey
of goods or service being offered.General's office:
Telephonesolicitors are prohibited from
intimidating or tormenting any person of IdahoAttorney Generaf's Office
normaland reasonable sensitivity,refusing ConsumerProtection Unit
to hang up once asked to do so,or Statehouse:Room 119
misrepresent the priceorqualityofproduct Boise,ID 83720-1000
or service beingoffered.
Or call betw,een 8:00 a.m.and 5:00 p.m.
ldaho state law requires that telephone weekdays
citors who rneet requirements of Toll Free-Dial in idaho .1-800-432-3545
istration in the State to provide their Boise area....-........................334-2424
registration number to anyone who TT (TextTelephones)accessibl€
requests it,orallyinform the personat the
timethe purchaseis comþleted of his/her if you are filing a comþÏaint,please include
right to cancel,and give the full street as muchinformation as possible aboutthe
address,iecludingthetelephoneaumber,name and address of the telephone
of the telephone solicitor if a sale or solicitor,the time and date of the catis,
purchase is completed.and the nature of the calls.
McCall;iD -
CITIZENS _.-------about
V ..--"
Rights &Responsibilities
Statement of Billing Error Rights
This statement sets out your billing error rights with respect to telephone-billed purchases made using Iinterstate900pay-per-call services that are billed to you through Citizens Communications.
The rights and obligations of you,the customer,and of Citizens Communicationsand the long distance i.company who are billing entities,set out here,are provided under the Federal Telephone Disclosure andDispute Resolution Act.
-This is the procedure that you must follow to notify Citizens Communications of a billing error and the,steps that we or the long distance company must take in response to your notice:
You must provide notice of a billing error to Citizens Communicationswithin 60 days ofreceivingthebillcontainingthechargeyoubelievetobeinerror,or within 60 days of the date
-the telephone billed goods or services are delivered to you or should have been delivered toyou.You may provide this notice in writing or by telephone.Your notice must provide thefollowinginformation:
1.your name or the customer's name and the telephone number to which the charge wasbilled;
2.the date and amount of the error,and the type of error you believe occurred;and
3.why you believe it was an error.
You should contact Citizens Communicationsfirst,since we have an agreement to receive billing errornotificationsfromcustomers.You may provide a notice to the long distance company instead,and itmayaskyoutocontactusdirectly,and provide to you our name,mailingaddress,and businessOtelephonenumber,even if it also sends your billing error notice to us.
A customer who orally communicates an allegation of a billing error is presumed to have providedsufficientnoticetoinitiateabillingreview.
Citizens Communicationswill conduct a billing review,inform you and the billing carrier or vendor of theresultsofthatreview,and issue any appropriate credits within 90 days of receiving your notice.We mayacknowledgereceiptofyournoticeinwriting.If we determine that no error occurred,we will uponrequestprovideawrittenexplanationandproofoftheindebtedness.
While we are conducting the billing review,you are not required to pay the disputed amount.However,failure to pay the amount determined not to have been the result of a billing error may be reported to acreditreportingagencyorsubjectyoutoacollectionaction.If you continue to dispute any portion ofyourbillmgerrorclaim,the fact your account is delinquent will be reported only if we also report that theamountthatremainsisindispute,the amount and tell you to whom we have made such a report.If thedisputeissubsequentlyresolved,that fact will be reported to all who received the initial report that theaccountwasdelinquent.
If either we,as your billing entity,or the long distance company,as a billing entity,fail to follow thebillingandcollectionproceduresprescribedby308.7 of the Federal Trade Commission rule implementingtheFederalTelephoneDisclosureandDisputeResolutionAct,we are obligated to forfeit any disputedamount,up to $50 per transaction.
Disclosure Under FCC Rule 64.1509(B)
The FCC also requires disclosures to telephone subscribers,which are as follows:
Your local exchange and long distance service cannot be disconnected or interrupted as a result of your Ifailuretopaychargesforinterstatepay-per-call service,charges for interstate information servicesprovidedpursuanttoapresubscriptionorcomparablearrangement,or charges you have disputed formterstatetariffedcollecinformationservices.
You can obtain blocking of access to services at no charge within 60 days after new service is establishedanditbecomeseffective.Other requests for blocking,and requests for unblocking are subject to areasonableone-time fee.Our tariffs include the terms and conditions that apply.
You have a right not to be billed for pay-per-call services not offered in compliance with Federal laws andregulationsestablishedunderTitlesIIorIIIoftheTelephoneDisclosureandDisputeResolutionAct.
Your access to 900 services may be involuntar,ily blocked for failure to pay legitimatepay-per-call charges.
26 McCall,ID
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