2011Annual Report.pdf

CenturyLink RECEIVED
2012:APR 13 AMlO 12
iDAHO PUBJG
UTILITIES OMMSSIC)N
100 CentuiyLink Drive
Monroe, La. 71203
Tel: [phone]
April 12, 2012
Mr. Randy Lobb
Administrator Utilities Division
Idaho Public Utilities Commission
472 West Washington Street
Boise, ID 83702
RE: 2011 Annual Reports
JCenturyTel of the Gem State, Inc. d/b/aJ CenturyLink
CenturyTel of Idaho, Inc. d/b/aJ CenturyLink
Dear Mr. Lobb:
Enclosed for filing with the Commission is an original of the 2011 Annual Report for the
above referenced companies, along with attachments for page 20. Also enclosed for
filing is an original of the Form I based on December 31, 2010 data for both companies
and a copy of the most recent separations study.
All questions regarding this correspondence should be addressed to
Mr. Ted Hankins, Director
Regulatory Operations
P. 0. Box 4065
Monroe, LA 71211-4065
318 388 9416
I would appreciate your forwarding any future correspondence and forms associated with
these submissions to my attention.
Sincerely,
Lisa F Grantham, Director
Separations/Regulatory Finance
I Enclosures
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING DECEMBER 31, 2011
COMPANY INFORMATION
Exact name of utility: CentuiyTel of the Gem State, Inc. dlbla CenturyLink
Address of principal office: 100 CenturyLink Drive, Monroe, LA 71203
Telephone Number (Area Code) 318-388-9000 E-mail address: N/A
Cities or towns served: Grandview, Bruneau, Richfield, Grasmere, Riddle, Idaho; Mt City and Owyhee, Nevada
Name and title of officer having custody of the general corporate books of account
Jerry M. Alien, Vice President Accounting & Revenues
Address of office where corporate books are kept and phone number
100 CenturyLink Drive, Monroe, LA 71203 318-388-9000
Organized under the laws of the State of: Idaho
Date of organization: December 16, 1952
Form of organization (proprietorship, association, corporation): Corporation
If a Subchapter S Corporation, please specify: N/A
Name and address of controlling company, if any: CenturyTel of the Northwest, Inc. 100 CenturyLink Drive, Monroe, LA 71203
Names of affiliated companies. Give address and description of business:
1)CenturyLink, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Management Services
2)CenturyTel Service Group, LLC, 100 CenturyLink Drive, Monroe, LA 71203, Financial, Accounting, B&C Billing, Data Processing, Personal
Relations, and Engineering
3)CenturyTel Supply Group, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Delivering, Purchasing and Warehousing
4)EQ Mgmt Co., 100 CenturyLink Drive, Monroe, LA 71203, Monroe, LA 71211.4065. Financial, Accounting, Billing, Data Processing, Personal
Relations, and Engineering.
5)Embarq Network Company, LLC, 100 CenturyLink Drive, Monroe, LA 71203, Delivering, Purchasing and Warehousing
6)Embarq Midwest Management Services Company, 100 CenturyUnk Drive, Monroe, LA 71203, Financial, Accounting, Billing, Data Processing,
Personal Relations, and Engineering.
7)CenturyTel of Idaho, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Allocations for Services.
8)CenturyTel of Washington, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Allocations for Services
9)CenturyTel of Montana, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Allocations for Services
10)United Telephone Company of the Northwest, 100 CenturyLink Drive, Monroe, LA 71203, Allocations for Services.
11)Embarq Florida, Inc., 100 CenturyLink Drive, Monroe, LA 71203, Allocations for Services.
12)CenturyTel Long Distance, LLC, 100 CenturyLink Drive, Monroe, LA 71203, Access and B&C Billing
OFFICERS
Report below the title, name and office address of each general officer of the utility at the end of the
year. If there were any changes during the year, show the name, title, and address of the previous
officer and the date of change.
Title Name Address
Chief Executive Officer and President Glen F. Post, III 100 Centu,yLink Drive, Monroe, LA 71203
Executive VP and Chief Operating Officer Karen A. Puckett
Executive Vice President and Chief Financial
Officer R. Stewart Ewing, Jr.
Executive Vice President and General Counsel Stacey W. Goff
Executive Vice President -Network Services Dennis G. Huber
Executive Vice President - Corporate Strategy
and Development Stephanie G. Comfort
President - Wholesale Operations William E. Cheek
President - Business Markets Group Christopher K. Ancell
Senior Vice President - Controller and
Operations Support David D. Cole
Senior Vice President - Public Policy and
Government Relations R. Steven Davis
Executive Vice President -IT Services Girish Varma
Senior Vice President and Treasurer G. Clay Bailey
Vice President Jonathan Robinson
Secretary Kay C. Buchart
Assistant Secretary Carrick lnabnett
Rev 3/02 Page 1
DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time during the
year: (Fees related to meetings only.)
Term Expired

or Current Term Meetings Attended Fees Paid
Name Will Expire This year During Year
and Address
Stacey W. Goff 6/1212012 1 None
R. Stewart Ewing, Jr. 6112/2012 1 None
100 CenturyLink Drive, Monroe, LA 71203 318-388-9000
Address for Board of Directors: 100 CenturyLink Drive, Monroe, LA 71203
Name of Chairman of the Board: None Designated
Name of Secretary (or Clerk) of Board: Kay C. Buchart
Number of Meetings of the Board during the year I
MANAGERS
List the name of each person who performed management duties for the Company during the year, and
the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.)
Name Title Wages and Bonuses Paid
James Schmit Vice President/General Manager N/A (See * note below)
*Available upon request.
Rev 3/02 Page 2
NOTES TO THE FINANCIAL STATEMENTS
Please provide important information such as changes in accounting or depreciation practices,
extensions or additions to the system; disposal of any substantial portion of the property of the utility;
reorganization, mergers, or consolidations with other companies; leases executed; other contracts
or agreements entered into; changes made in articles of incorporation or amendments; the
occurrence of contingency losses or gains.
None
Rev 3102 Page 3
BALANCE SHEET
Assets and Other Debits
Balance Balance Increase
Beginning at End or
of Year of Year (Decrease)
22,597,429 21,839,580 (757,849)
0 0 0
0 0 0
301 0 (301)
0 0 0
107,840 122,524 14,684
(5,177) (7,215) (2,038)
51,477 163,934 112,458
(2,642) (4,337) (1,695)
0 0 0
0 0 0
0 0 0
5,988 5,988 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
9 1,112 1,103
0 0 0
0 0 0
0 0 0
2,413 1,746 (668)
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
15,111,068 15,401,213 290,146
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
(9,083,714) (9,569,642) (485,927)
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
28,784,991 27,954,904 (830,087)
Title of Account
Current Assets
1120 Cash and Equivalents
1130 Cash
1140 Special Cash Deposits
1150 Working Cash Advances
1160 Temporary Investments
1180 Telecommunications Accts. Receivable
1181 Accts. Rec. Allow. -Telecommunications
1190 Other Accounts Receivable
1191 Accounts Receivable Allow. - Other
1200 Notes Receivable
1201 Notes Receivable Allowance
1210 Interest & Dividends Receivable
1220 Material and Supplies
1280 Prepayments
1290 Prepaid Rents
1300 Prepaid Taxes
1310 Prepaid Insurance
1320 Prepaid Directory Expenses
1330 Other Prepayments
1350 Other Current Assets
Noncurrent Assets
1401 Investment in Affiliated Companies
1402 Investment in Nonaffiliated Companies
1406 Nonregulated Investments
1407 Unamortized Debt Issuance Expense
1408 Sinking Funds
1410 Other Noncurrent Assets
1438 Deferred Maintenance & Retirements
1439 Deferred Charges
1500 Other Jurisdiction Assets - Net
Property, Plant and Equipment
2001 Telecommunications Plants in Service
2002 Prop. Held for Future Telecom. Use
2003 Telecom. Plant under Constr. - Short Term
2004 Telecom. Plant under Constr. - Long Term
2005 Telecom. Plant Adjustment
2006 Nonoperating Plant
2007 Goodwill
Depreciation and Amortization Accounts
3100 Accumulated Depreciated
3200 Accum. Depre. - Held for Future Use
3300 Accumulated Depreciation - Nonoperating
3400 Accumulated Amortization - Tangible
3410 Accum. Amort. - Capitalized Leases
3420 Accum. Amort. - Leasehold Improvements
3500 Accumulated Amortization - Intangible
3600 Accumulated Amortization - Other
TOTAL ASSETS
Rev 3/02 Page 4
BALANCE SHEET
Liabilities & Stockholders' Equity
Title of Account
Current Liabilities
4010 Accounts Payable
4020 Notes Payable
4030 Advance Billings and Payments
4040 Customer Deposits
4050 Current Maturities - Long -Term Debt
4060 Current Maturities - Capital leases
4070 Income Taxes - Accrued
4080 Other Taxes - Accrued
4100 Net Current Defer. Oper. Income Taxes
4110 Net Current Defer. Nonoper. Income Taxes
4120 Other Accrued Liabilities
4130 Other Current Liabilities
Long-Term Debt
4210 Funded Debt
4220 Premium on Long-Term Debt
4230 Discount on Long-Term Debt
4240 Reacquired Debt
4250 Obligations Under Capital Leases
4260 Advances from Affiliated Companies
4270 Other Long-Term Debt
Other Liabilities & Deferred Credits
4310 Other Long-Term Liabilities
4320 Unamort. Oper. Invest. Tax Credits - Net
4330 Unamort. Nonoper. Invest. Tax Credits - Net
4340 Net Noncurrent Defer. Oper. Income Taxes
4350 Net Noncur. Defer. Nonoper. Income Taxes
4360 Other Deferred Credits
4370 Other Juris. Liab. & Def. Credits - Net
Stockholders' Equity
4510 Capital Stock
4520 Additional Paid-In Capital
4530 Treasury Stock
4540 Other Capital
4550 Retained Earnings
Balance
Beginning
of Year
91,450
0
35,061
3,487
186,508
0
0
28,066
0
0
15,770
0
758,811
0
0
0
0
0
0
0
0
0
0
1,236,386
0
0
0
49,650
52,635
(200)
0
26,327,366
Balance
at End
of Year
132,130
0
33,652
1,998
0
0
24,158
0
0
13,331
0
0
0
0
0
0
0
0
0
0
0
0
1,236,687
0
0
0
49,650
52,635
(200)
0
26,410,862
Increase
or
(Decrease)
40,680
0
(1,409)
(1,490)
(186,508)
0
0
(3,908)
0
0
(2,439)
0
(758,811)
0
0
0
0
0
0
0
0
0
0
301
0
0
[I]
0
0
0
0
83,496
TOTAL LIAB. & OTHER CREDITS 28,784,991 27,954,904 (830,087)
Rev 3/02 Page 5
ANALYSIS OF TELECOMMUNICATIONS PLANT IN SERVICE
TOTAL Company Basis
Analysis of Telecommunications Plant in Service
2111 Land
2112 Motor Vehicles
2113 Aircraft
2114 Special Purpose Vehicles
2115 Garage Work Equipment
2116 Other Work Equipment
2121 Buildings
2122 Furniture
2123 Office Equipment
2124 General Purpose Computers
2211 Analog Electronic Switching
2212 Digital Electronic Switching
2215 Electro-Mechanical Switching
2220 Operator Systems
2231 Radio Systems
2232 Circuit Equipment
2311 Station Apparatus
2321 Customer Premises Wiring
2341 Large Private Branch Exchanges
2351 Public Telephone Terminal Equipment
2362 Other Terminal Equipment
2411 Poles
2421 Aerial Cable
2422 Underground Cable
2423 Buried Cable
2424 Submarine Cable
2426 Intrabuilding Network Cable
2431 Aerial Wire
2441 Conduit Systems
2681 Capital Leases
2682 Leasehold Improvements
2690 Intangibles
Balance
Beginning
of Year
4,396
115,591
0
0
0
157,081
510,210
0
0
18,544
0
2,064,005
0
0
1,984
1,999,429
0
0
0
0
0
65,694
71,899
2,330
10,066,907
23,394
834
6,384
2,386
0
0
0
Additions
During year
0
1,035
0
0
0
10,796
0
0
0
3,047
0
66,246
0
0
0
202,660
0
0
0
0
0
0
0
0
81,675
0
0
0
0
0
0
0
Plant
Retired
or Sold
26,610
0
0
0
0
0
0
0
0
35,435
0
0
0
13,269
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Balance
End
of Year
4,396
90,016
0
0
0
167,877
510,210
0
0
21,591
0
2,094,816
0
0
1,984
2,188,820
0
0
0
0
0
65,694
71,899
2,330
10,148,582
23,394
834
6,384
2,386
0
0
0
Transfers
and
Adjustments
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
TOTAL PLANT ACCOUNTS 15,111,068 365,459 75,314 S 15,401,213
Rev 3/02 Page 6

Plant Transfers Balance
Additions Retired and End
During Year or Sold Adjustments of Year
0
1,035
0
0
0
10,796
0
0
0
3,047
0
66,246
0
0
0
198,619
0
0
0
0
0
0
0
0
72,360
0
0
0
0
0
0
0
0
26,610
0
0
0
0
0
0
0
0
0
35,435
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2,065
90,016
0
0
0
167,877
344,300
0
0
21,591
0
1,802,292
0
0
0
1,726,675
0
0
0
0
0
52,618
16,239
2,331
8,801,396
23,394
834
504
2,386
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
352,103 62,045 0 13,054,518
ANALYSIS OF TELECOMMUNICATIONS PLANT ACCOUNTS
IDAHO Operations Only
Balance
Beginning
of Year
Analysis of Telecommunications Plant in Service
2111 Land 2,065
2112 Motor Vehicles 115,591
2113 Aircraft 0
2114 Special Purpose Vehicles 0
2115 Garage Work Equipment 0
2116 Other Work Equipment 157,081
2121 Buildings 344,300
2122 Furniture 0
2123 Office Equipment 0
2124 General Purpose Computers 18,544
2211 Analog Electronic Switching 0
2212 Digital Electronic Switching 1,771,481
2215 Electro-Mechanical Switching 0
2220 Operator Systems 0
2231 Radio Systems 0
2232 Circuit Equipment 1,528,056
2311 Station Apparatus 0
2321 Customer Premises Wiring 0
2341 Large Private Branch Exchanges 0
2351 Public Telephone Terminal Equipment 0
2362 Other Terminal Equipment 0
2411 Poles 52,618
2421 Aerial Cable 16,239
2422 Underground Cable 2,331
2423 Buried Cable 8,729,036
2424 Submarine Cable 23,394
2426 Intrabuilding Network Cable 834
2431 Aerial Wire 504
2441 Conduit Systems 2,386
2681 Capital Leases 0
2682 Leasehold Improvements 0
2690 Intangibles 0
TOTAL PLANT ACCOUNTS 12,764,460
Rev 3/02 Page 7
ANALYSIS OF ENTRIES IN ACCUMULATED DEPRECIATION
Account 3100
TOTAL Company Basis
Analysis of Entries in Accumulated Depreciation
2112 Motor Vehicles
2113 Aircraft
2114 Special Purpose Vehicles
2115 Garage Work Equipment
2116 Other Work Equipment
2121 Buildings
2122 Furniture
2123 Office Equipment
2124 General Purpose Computers
2211 Analog Electronic Switching
2212 Digital Electronic Switching
2215 Electro-Mechanical Switching
2220 Operator Systems
2231 Radio Systems
2232 Circuit Equipment
2311 Station Apparatus
2321 Customer Premises Wring
2341 Large Private Branch Exchanges
2351 Public Telephone Terminal Equipment
2362 Other Terminal Equipment
2411 Poles
2421 Aerial Cable
2422 Underground Cable
2423 Buried Cable
2424 Submarine Cable
2426 Intrabuilding Network Cable
2431 Aerial Wire
2441 Conduit Systems
Balance
Beginning
of Year
33,571
0
0
0
130,938
408,953
0
0
17,054
0
1,055,595
0
0
1,984
1,487,193
0
0
0
0
0
99,198
37,199
1,742
5,784,312
20,204
868
3,404
1,499
Depreciation
Rate*
8.33%
0.00%
0.00%
0.00%
5.87%
2.99%
0.00%
0.00%
25.00%
0.00%
5.11%
0.00%
0.00%
6.67%
10.40%
0.00%
0.00%
0.00%
0.00%
0.00%
32.36%
4.11%
4.45%
3.78%
3.44%
4.52%
3.55%
1.76%
Credits Retirements
During and
Year Adjustments
7,445 21,325
9,590
15,255
1,292
105,536
34,908
2,955
104
381,359
805
227
42
Balance
End
of Year
19,691
0
0
0
140,528
424,208
0
0
18,346
0
1,122,182
0
0
1,984
1,508,832
0
0
0
0
0
99,198
40,154
1,846
6,165,624
21,009
868
3,631
1,541
38,949
13,269
47
TOTAL 9,083,714 559,518 73,590 9,569,642
*please list individual depreciation rate for each account.
Rev 3/02 Page 8
ANALYSIS OF ENTRIES IN ACCUMULATED DEPRECIATION
Account 3100
IDAHO Operations Only
Analysis of Entries in Accumulated Depreciation
2112 Motor Vehicles
2113 Aircraft
2114 Special Purpose Vehicles
2115 Garage Work Equipment
2116 Other Work Equipment
2121 Buildings
2122 Furniture
2123 Office Equipment
2124 General Purpose Computers
2211 Analog Electronic Switching
2212 Digital Electronic Switching
2215 Electro-Mechanical Switching
2220 Operator Systems
2231 Radio Systems
2232 Circuit Equipment
2311 Station Apparatus
2321 Customer Premises Wiring
2341 Large Private Branch Exchanges
2351 Public Telephone Terminal Equipment
2362 Other Terminal Equipment
2411 Poles
2421 Aerial Cable
2422 Underground Cable
2423 Buried Cable
2424 Submarine Cable
2426 lntrabuilding Network Cable
2431 Aerial Wire
2441 Conduit Systems
Balance
Beginning
of Year
32,383
0
0
0
130,938
278,632
0
0
17,054
0
960,766
0
0
0
1,198,074
0
0
0
0
0
79,454
5,159
1,744
4,853,995
20,205
868
398
1,499
Depreciation
Rate*
8.83%
0.00%
0.00%
0.00%
5.87%
2.99%
0.00%
0.00%
25.00%
0.00%
5.11%
0.00%
0.00%
0.00%
10.40%
0.00%
0.00%
0.00%
0.00%
0.00%
32.36%
4.11%
4.45%
3.78%
3.44%
4.52%
3.55%
1.76F/o- .76%
Credits
During
Year
7,445 7,445
0
0
0
9,590
10,294
0
0
1,292
0
90,588
0
0
0
22,905
0
0
0
0
0
0
668
104
330,564
804
0
18
42
Retirements
and
Adjustments
21,325
0
0
0
0
0
0
0
0
0
38,949
0
0
0
0
0
0
0
0
0
0
0
0
47
0
0
0
0
Balance
End
of Year
18,503
0
0
0
140,528
288,926
0
0
18,346
0
1,012,405
0
0
0
1,220,979
0
0
0
0
0
79,454
5,827
1,848
5,184,512
21,009
868
416
1,541
TOTAL
7,581,169 474,314 60,321 7,995,162
*please list individual depreciation rate for each account.
Rev 3/02 Page 9
INVESTMENTS
Report below the investments in Accounts 1401, 1402 and 1406. Identify each investment as to the
account in which included. Minor amounts in Account 1406 may be grouped by classes.

Book Cost of Book Cost of

Investments Investments

Disposed of Held at
Description Date Acquired This year End of Year
Account 1406
Non-Regulated Investment 1,746
Totals 1,746
RECEIVABLES
Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and
include the maturity date and interest rate. Minor amounts in Account 1210 may be combined.
Amount at End of Year
Notes Accounts
Name of Company Receivable Receivable
Account 1180
Receivables - Customers 118,586
Unbilled End User ACC 3,938
Total 1180 122,524
Account 1190
Receivables - Connecting Companies 163,885
Receivables - Other 50
Total 1190 163,934
Totals 286,458
Rev 3/02 Page 10
NOTES PAYABLE
For Notes Payable, list each note separately and include the maturity date and interest rate.
Interest
Name of Creditor Date of Note Rate Due Date Face Amount
None
Totals
ACCOUNTS PAYABLE
Report below all Accounts Payable amounting to more than $100.00
Name of Creditor Amount
A/P - Trade 90,255
A/P - Connecting Companies 38,820
A/P - Payroll Deductions 713
NP-911 Tax 1,919
A/P - USF High Cost 332
NP - Other 92
Totals 132,130
Rev 3/02 Page 11
LONG-TERM DEBT
Accounts 4210, 4240, 4250, 4260, 4270 and 4310
List the required data for each obligation included in these accounts, grouping them by account number and showing totals for each account.
If any obligations mature serially or otherwise at various dates, give particulars in a note.
Date Date Face Premium! Discount
Class & Series of of Amount Outstanding Year Interest for year
of Obligation Issue Maturity Authorized Year-End Total Amortized Rate Amount
RUS Loans 1964-1 983 1999-2018 4,742,015 0 2% 15,694
Current Maturities 0
Total 4210 4,742,015 0 15,694
Rev 3/02 Page 12
1f1it.I.i1
Report below the particulars called for concerning common and preferred stock at end of year,
designating separate series of any general class. Show totals separately for common and
preferred.
For each class of preferred stock, show the dividend rate and whether dividends are cumulative or
noncumulative.
Show details in a footnote of capital stock sold during the year. Include number of shares,
consideration received, premium or discount, and expenses incurred.
Number Outstanding per
of Shares Par Value Balance Sheet
Class & Series of Stock Authorized per Share Shares Amount
Common Stock (A) 4,000 $10 3,890 $38,900
Common Stock (B) 1,200 $50 215 $10,750
TOTAL $49,650
Rev 3/02 Page 13
INCOME & RETAINED EARNINGS STATEMENT
Item Total Company Idaho Only
Total Operating Income (from page 15) 2,004,109 1,632,153
Total Operating Expenses (from page 17) 1,683,741 1,365,878
7100 Other Operating Income and Expense 0 0
7210 Operating Investment Tax Credits-Net 0 0
7220 Operating Federal Income Taxes 97,075 61,003
7230 Operating State and Local Income Taxes 14,086 14,086
7240 Operating Other Taxes 39,337 35,363
7250 Provision for Deferred Operating Income Taxes-Net 301 18,643
7200 Operating Taxes (Total) 150,799 129,095
7310 Dividend Income 0 0
7320 Interest Income (19,794) (19,239)
7330 Income from Sinking and Other Funds 0 0
7340 Allowance for Funds Used During Construction 0 0
7350 Gains/Losses from the Disposition of Certain Property 0 0
7360 Other Nonoperating Income (1,026) (1,025)
7370 Special Charges 106,132 1,000
7300 Nonoperating Income and Expense 85,313 (19,264)
7410 Nonoperating Investment Tax Credits-Net 0 0
7420 Nonoperating Federal Income Taxes 0 0
7430 Nonoperating State and Local Income Taxes 0 0
7440 Nonoperating Other Taxes 0 0
7450 Provision for Deferred Nonoperating Income Taxes-Net 0 0
7400 Nonoperating Taxes 0 0
7510 Interest on Funded Debt 15,694 15,694
7520 Interest Expense-Capital Leases 0 0
7530 Amortization of Debt Issuance Expense 0 0
7540 Other Interest Deductions 19 18
7500 Interest and Related Items 15,713 15,712
7610 Extraordinary Income Credits 0 0
7620 Extraordinary Income Charges 0 0
7630 Current Income Tax Effect of Extraordinary Items-Net 0 0
7640 Provision for Deferred Income Tax Effect of 0 0
Extraordinary Items-Net 0 0
7600 Extraordinary Items 0 0
7910 Income Effect of Jurisdictional Ratemaking 0 0
Differences-Net 0 0
7990 Nonregulated Net Income (14,953) (9,305)
AMOUNT TRANSFERRED TO RETAINED EARNINGS 83,496 150,039
Rev 3/02 Page 14
OPERATING REVENUES
Item Total Company Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue 438,741 390,849
5002 Optional Extended Area Revenue 0 0
5003 Cellular Mobile Revenue 0 0
5004 Other Mobile Services Revenue 0 0
5010 Public Telephone Revenue 0 0
5040 Local Private Line Revenue 5,502 5,502
5050 Customer Premises Revenue 0 0
5060 Other Local Exchange Revenue 128,766 80,646
5069 Other Local Exchange Settlements 0 0
Network Access Services Revenues
5081 End User Revenue (SLC) 164,290 112,204
5082 Switched Access Revenue (Interstate) 894,198 830,215
5083 Special Access Revenue 83,381 66,429
5084 State Access Revenue (Intrastate) 244,564 114,459
Long Distance Network Services Revenues 0 0
5100 Long Distance Message Revenue - All 387 374
Miscellaneous Revenues
5230 Directory Revenue 7,195 6,224
5240 Rent Revenue 8,836 4,895
5250 Corporate Operations Revenue 0 0
5261 Special Billing Arrangements Revenue 2,202 1,609
5262 Customer Operations Revenue 0 0
5263 Plant Operations Revenue 0 0
5264 Other Incidental Regulated Revenue 5,188 3,147
5269 Other Revenue Settlements 1 0
5270 Carrier Billing & Collection Revenue 27,429 19,664
Uncollectible Revenues
5301 Uncollectible Revenue -Telecommunications (4,703) (3,546)
5302 Uncollectible Revenue -Other (1,868) (516)
TOTAL OPERATING REVENUES 2,004,109 1,632,153
Please identify the following revenues:
NEGA USE $ 367,488 To what account were they booked? 50801000
State USF $ 0 To what account were they booked? N/A
Rev 3/02 Page 15
OPERATING EXPENSES
Item Total Company Idaho Only
Plant Specific Operations Expense
6110 Network Support Expenses 0 0
6112 Motor Vehicle Expense 438 345
6113 Aircraft Expense 2,577 1,927
6114 Special Purpose Vehicles Expense 0 0
6115 Garage Work Equipment Expense 0 0
6116 Other Work Equipment Expense 0 0
6120 General Support Expenses 0 0
6121 Land and Building Expenses 17,115 15,792
6122 Furniture and Artworks Expense 0 0
6123 Office Equipment Expense 0 0
6124 General Purpose Computers Expense 41,366 30,258
6210 Central Office Switching Expenses 0 0
6211 Analog Electronic Expense 0 0
6212 Digital Electronic Expense 120,945 102,158
6215 Electro-Mechanical Expense 0 0
6220 Operators System Expense 0 0
6230 Central Office Transmission Expenses 0 0
6231 Radio Systems Expense 35,451 35,451
6232 Circuit Equipment Expense 52,024 47,360
6310 Information Origination/Termination Expense 0 0
6311 Station Apparatus Expense 0 0
6341 Large Private Branch Exchange Expense 0 0
6351 Public Telephone Terminal Equipment Expense 0 0
6362 Other Terminal Equipment Expense 0 0
6410 Cable and Wire Facilities Expenses 0 0
6411 Pole Expense 727 3,673
6421 Aerial Cable Expense 5,392 1,293
6422 Underground Cable Expense 0 0
6423 Buried Cable Expense 390,659 335,632
6424 Submarine Cable Expense 0 0
6425 Deep Sea Cable Expense 0 0
6426 Intrabuilding Network Cable Expense 0 0
6431 Aerial Wire Expense 0 0
6441 Conduit Systems Expense 0 0
TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 666,694 573,888
Rev 3/02 Page 16
OPERATING EXPENSES
Item Total Company Idaho Only
Plant Nonspecific Operations Expense
6510 Other Property/Plant/Equipment Expenses 0 0
6511 Property Held for Future Telecomm. Use Expenses 0
6512 Provisioning Expense 1,674
6530 Network Operations Expense 0
6531 Power Expense 18,061
6532 Network Administration Expense 16,361
6533 Testing Expense 32,104
6534 Plant Operations Administration Expense 21,907
6535 Engineering Expense 68,359
6540 Access Expense (48,650)
6560 Depreciation and Amortization Expenses 0
6561 Depreciation Expense-Telecom. Plant in Service 559,517
6562 Depreciation Expense-Property Held for Future Use 0
6563 Amortization Expense - Tangible 0
6564 Amortization Expense - Intangible 0
6565 Amortization Expense - Other 0
Total Plant Nonspecific Operations Expenses 669,332
Customer Operations Expense
6610 Marketing
Al
6611 Product Management 6,919
6612 Sales 13,137
6613 Product Advertising 5,150
6620 Services 0
6621 Call Completion Services 194
6622 Number Services 2,087
6623 Customer Services 117,681
Total Customer Operations Expense 145,167
0
1,377
0
11,225
13,460
26,323
17,313
44,402
(54,059)
0
474,314
0
0
0
0
534,354
5,450
10,299
3,611
0
194
1,552
88,535
109,640
6,900
0
0
0
26,580
14,662
7,797
72,490
5,387
1,648
0
12,532
0
147,995
Corporate Operations Expense
6710 Executive and Planning
6711 Executive
6712 Planning
6720 General and Administrative
6721 Accounting and Finance
6722 External Relations
6723 Human Resources
6724 Information Management
6725 Legal
6726 Procurement
6727 Research and Development
6728 Other General and Administrative
6790 Provision for Uncollectible Notes Receivable
Total Corporate Operations Expense
9,764
0
0
41,278
19,921
10,656
95,025
7,307
2,212
0
16,386
0
202,548
TOTAL OPERATING EXPENSES 1,683,741 1,365,878
Rev 3/02 Page 17
CENTRAL OFFICE DATA
as of December 31, 2011 (unless otherwise indicated)
Name of Central Office: Grandview (3301)
Prefix (es): 208-834
Central Office Switch Type: Nortel DMSIO HSO
Check one: Check one:
Digital _k Electronic X
Analog_ Electro-Mechanical_
Other:___________________________
Access Lines in Use
Customer Lines: 612
(Include Centrex, PAL, Semi-Pub.)
Public Telephone Lines 5
Check all that apply:
Stand Alone
HostX
Remote_______
Access Line Capacity
Design: 4146
Installed/Equipped: 4146/1590
Company Official Lines
Company Test Lines
32
Included in Official Lines
Classification of Customer Access
Residence
Multi- Single Line
Line Multi-
1-Party 1-Party Party
Business
Multi- Single Line Total
Subtotal Centrex Line Multi- Subtotal Residence
Residence N.A.R. 1-Party 1-Party Party Business & Business
Beginning of Year 20 448 0 468 0 92 44 0 136 604
New Connects 9 222 0 231 0 7 15 0 22 253
Disconnects 14 210 0 224 0 10 11 0 21 245
End of Year 15 460 0 475 0 89 48 0 137 612
Foreign Exchange: Directory Listings:
Dial Tone from this CO.: 0 Number of Customers with Nonpublished or Nonlisted: 91
Dial Tone from another C.O.: 0
Custom Calling:
Number of customers with at least one feature: 492
Total number of features subscribed to: 1150
Rev 3/02 Page 18(a)
CENTRAL OFFICE DATA
as of December 31, 2011 (unless otherwise indicated)
Name of Central Office: Bruneau (3302)
Prefix (es) 208-845
Central Office Switch Type: Nortel RLCM
Check all that apply:
Stand Alone
Host
Remote X
Access Line Capacity
Design: 640
Installed/Equipped: 640/347
Check one: Check one:
DigitaI_X Electronic X
Analog_ Electro-Mechanical_
Other:__________________________
Access Lines in Use
Customer Lines: 235
(Include Centrex, PAL, Semi-Pub.)
Public Telephone Lines I
Company Official Lines
Company Test Lines Included in Official Lines
Classification of Customer Access
Residence Business
Multi- Single Line Multi- Single Line Total
Line Multi- Subtotal Centrex Line Multi- Subtotal Residence
1-Party 1-Party Party Residence N.A.R. 1-Party 1-Party Party Business & Business
Beginning of Year 7 181 0 188 0 31 17 0 48 236
New Connects 2 85 0 87 0 1 4 0 5 92
Disconnects 2 83 0 85 0 7 1 0 8 93
End of Year 7 183 0 190 0 25 20 0 45 235
Foreign Exchange: Directory Listings:
Dial Tone from this C.O.: 0 Number of Customers with Nonpublished or Nonlisted: 24
Dial Tone from another C.O.: 0
Custom Calling:
Number of customers with at least one feature: 203
Total number of features subscribed to: 472
Rev 3/02 Page 18(b)
Company Test Lines
Classification of Customer Access
Residence
Multi- Single Line
Line Multi- Subtotal Centrex
1-Party 1-Party Party Residence N.A.R.
Beginning of Year 5 194 0 199 0
New Connects 1 31 0 32 0
Disconnects 1 61 0 62 0
End of Year 5 164 0 169 0
Included in Official Lines
Business
Multi- Single Line
Line Multi- Subtotal
1-Party 1-Party Party Business
30 12 0 42
0 3 0 3
1 4 0 5
29 11 0 40
Total
Residence
& Business
241
35
67
209
CENTRAL OFFICE DATA
as of December 31, 2011 (unless otherwise indicated)
Name of Central Office: Richfield (3303)
Prefix (es): 208-487
Central Office Switch Type: Nortel DMSIO SSO
Check one: Check one:
Digital X Electronic X
Analog_ Electro-Mechanical_
Other:___________________________
Access Lines in Use
Customer Lines: 209
(Include Centrex, PAL, Semi-Pub.)
Public Telephone Lines 2
Check all that apply:
Stand Atone
Host X
Remote_______
Access Line Capacity
Design: 1560
Installed/Equipped: 15601526
Company Official Lines I
Foreign Exchange:
Dial Tone from this 0.0.: 0
Dial Tone from another C.O.: 0
Custom Calling:
Number of customers with at least one feature: 182
Total number of features subscribed to: 279
Directory Listings:
Number of Customers with Nonpublished or Nonlisted: 24
Rev 3/02 Page 18(c)
208-759
Type: AFCUMCI000
Check one: Check one:
Digital _k Electronic X
Analog_ Electro-Mechanical_
Other:__________________________
Access Lines in Use
Customer Lines: 105
(Include Centrex, PAL, Semi-Pub.)
(es):
Central Office Switch
Check all that apply:
Stand Alone
Host
Remote_ X
Access Line Capacity
Design: 690
Residence
Multi- Single Line
Line Multi- Subtotal
1-Party 1-Party Party Residence
Beginning of Year 1 81 0 82
New Connects 0 33 0 33
Disconnects 0 35 0 35
End of Year 1 79 0 80
Business
Multi- Single Line
Centrex Line Multi- Subtotal
N.A.R. 1-Party 1-Party Party Business
0 13 12 0 25
0 0 0 0 0
0 0 0 0 0
0 13 12 0 25
Total
Residence
& Business
107
33
35
105
CENTRAL OFFICE DATA
as of December 31, 2011 (unless otherwise indicated)
Name of Central Office: Grasmere-Riddle (3304) included with I Office Data
Installed/Equipped: 6901552
Classification of Customer Access
Public Telephone Lines
Company Official Lines
Company Test Lines
I
Included in Official Lines
Foreign Exchange:
Dial Tone from this C.O.: 0
Dial Tone from another C.O.: 0
Custom Calling:
Number of customers with at least one feature: 60
Total number of features subscribed to: 115
Directory Listings:
Number of Customers with Nonpublished or Nonlisted: 27
Rev 3/02 Page 18(d)
NUMBER OF CALLS COMPLETED BY CUSTOMERS DURING (Year) 2011.
Average # Local Calls Toll Calls Originated (Total of all Carriers)
of Customer Number Avg.! Avg.!
Local Exchange Lines in Use (1 000s) Line Intrastate Interstate Total Line
1 487- Richfield 225 N/A N/A 38,255 22,745 61,000 271
2 834-Grandview 714 N/A N/A 42,184 105,354 147,538 207
3 845 - Bruneau 235.5 N/A N/A 23,668 50,576 74,244 315
4
5 TOTAL 1,175 104,107
6
7
8
9
10
11
12
13
14
15
16
17
178,675 282,782 241
18
Rev 3/02 Page 19
ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31, 2011
CUSTOMER RELATIONS RULES COMPLIANCE
Rule IDAPA 31.21.01.603
Rule IDAPA 31.41.01.105
Please provide copies of
Summary of Customer Relations Rules for Telephone Corporations
Idaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers Yes
Included in directory Yes—X— No_____
Date of notification March 2011 - Grandview Directory
Alternate method of notification
Rule IDAPA 31 .41.01 .403.02
Record of Complaints:
Number received by Company 3
Category of complaints (if known):
Deposit Disputes 0
Charges on Bill 0
Denial/Termination 1
Quality or Availability
of Service 2
Carrier Selection/Assignment 0
Miscellaneous 0
Rev 3102 Page 20
CERTIFICATE
State of Louisiana )
) ss
Parish of Ouachita )
WE, the undersigned Jonathan Robinson
and Jerry M. Allen
of the CenturyTel of the Gem State, Inc. d!bla CenturyLink utility,
on our oath do severally say that the foregoing return has been prepared under our direction, from
the original books, papers, and records of said utility; that we have carefully examined same, and
declare the same to be a correct statement of the business affairs of said utility for the period
covered by the return in respect to each and every matter and thing therein set forth, to the best of
our knowledge, information and belief.
'-7
(Chief Officer)
J,j,'yhi1tor,.
Subscribed and Sworn to Before Me this /2 day, of A
, -
I , (Year) 2412.
Cak
Notary Public
C (1 .
1c d'JO. 6 3.5
My Commission Expires witfrttfê ecd'L, (Year)_____
Rev 3/02
gdklexcelljnelson/anulrpts/telannualrpt
Page 21
RECYCLE AFTER MARCH 2012
TM
CenturyLink TM
Stronger Connected TM
GRAND VIEW
YOUR LOCAL RESOURCE GUIDE IN PRINT AND ONLINE
COMMUNITY INFORMATION • AREA MAPS • GOVERNMENT • YELLOW PAGES
OR
Consistently fast
all day, every day.
Emergency Services
for TTY Users 9=1=1
Dial 9-1-1
IF YOU NEED TO MAKE AN EMERGENCY CALL:
• Dial 9-1-1 for immediate response from fire, police or medical personnel.
• Stay calm and speak clearly.
• Tell the 9-1-1 operator what and where the emergency is (including address and nearest
cross street).
• Stay on the line and answer all questions. Let the 9-1-1 operator end the call.
For non-emergency calls please call the appropriate number listed below or consult the white and
yellow pages for non-emergency personnel.
OWYHEE, NEVADA AND DUCK VALLEY RESERVATION (775 & 208) EMERGENCIES
Fire.................................................. .............................................................. .........7572413
Ambulance....................................................................... .................................... 757-2046
CenturyLink' High-Speed Internet
• Up to 13x faster than cable
• Choose the speed you need, from 512 Kbps to 20 Mbps
• Stream videos and music
• Send email and share photos
- Shop and play games online
• Award-winning security features
• 24/7 technical support
• Preventive and emergency computer support
available with CenturyLink Rescue IV"
• Web-hosting, e-commerce, and data backup available
With CenturyLink High-Speed Internet you get your own private,
direct connection to our fiber-optic network. A network that's
consistently fast all day, every day.
TM
for home 800 201 4099 'T for business: 800.201.4102
centurylink.com Centu ryLin k
Stronger Connected'"
OTHER IMPORTANT NUMBERS
Bruneau - Grand View • Grasmere/Riddle (208)
Sheriff-Owyhee Co. (Murphy) ........................................................ ................................................ 4951154
Sheriff-Elmore Co. (Mtn. Home)....................................................................................................587-2121
CARE Line Idaho Dept. of Health and Welfare ............................. ........... . ....................................... 2-1-1
Elko (775)
Inter-Agency Dispatch Center ...... . ............................................................... . .................... 1775748400O
Sheriff................................................s................................................................................1-775-738-3421
Highway Road Information
5-1-1
Idaho State Police ................. 1-208-846-750
National Response Center
Report Toxic Chemical and Oil Spills................................................................................1-800-424-8802
PoisonControl Center .............................................. ....................................................... 1-800-2224222
Richfield (208)
Sheriff-Lincoln Co. (Shoshone) .....................................................................................................886-2250
2 Dial 2-1-1 (in Nevada only) for Information on Health, Wellness
and Employment Resources in the Community.
CONTACT INFORMATION IDAHO RELAY SERVICE
Residential — Installation & Service Dial 7-1-1 or
Monday-Friday 8 a.m.-5 p.m. .1-800-201-4099 TTY users..................................1 -800-377-3529
Voice users ....................... ......... 1-800-377-1363
Business - Installation & Service See pages 16-17 for more information.
Monday-Friday 8 a.m.-5 p.m .1-800-201-4102
Repair Service Reporting NEVADA RELAY SERVICE
24 Hours ............. ........................................... 6-1-1 Dial 7-1-lor
or ..............................................1-800 -824-2877 TTY users- ................................ 1800-3266868
Internet Help Desk -24 Hours Voice users ....... ......................... 1-800-326-6888
High-Speed ...............................1-800-809-1410 See page 17 for more information.
Dial-Up .... ................................... 1-888-872-7313
YELLOW PAGE ADVERTISING
Payphones and Payphone Service Sales 1-888-9-Cit-BOOK ......................................
Monday -Friday -2O14°2 Customer Service ... .................. 1-800-877-0475
Visit us on the web at www.centuryIink.com
BUSINESS SERVICES
Integrated Solutions ....................... 15
Voice Solutions ............................ 15
Data Solutions ............................ 15
Internet/Web Solutions .................... 15
CUSTOMER RIGHTS AND
RESPONSIBILITIES
These pages are designed to assist you in becoming familiar with the many services available to you
through CenturyLink. These pages have been organized so that you can easily find information and
services relating to your specific needs.
www.centurylinkyellowpage
How to Reach ILI
'CenturyLink
HOW TO REACH CENTIJRYLINK
Contact Information ......................... 3
Repair Service Reporting .................... 3
Billing ..................................... 3
Buried Cable Location Service ............... 3
Directory Assistance ........................ 3
Idaho Relay Service ......................... 3
Yellow Page Advertising ..................... 3
Additional Directories ....................... 3
OnLine Yellow Pages ........................ 3
Service Satisfaction ........................ 3
INSTALLATION AND SERVICE
Requesting Service ........................4
Costs to Begin Service ......................4
Establishing Credit .........................4
Inside Wire Maintenance Plan ................4
BILLING
Billing Inquiries ............................5
Paying Your Bill Automatically ...............5
Billing Procedures ..........................5
Customer Inquiries .........................5
Your Telephone Bill .........................6
REPAIR
Locating the Problem .......................7
Self-Check/Troubleshooting ................7
CALLING INSTRUCTIONS
Local Calling ............................... 8
Long Distance Calling ....................... 9
Direct Dialing ..............................
Operator Assisted Calls ............ . ........ 9
CenturyLinkTM Calling Cards ................. 9
Other Local Service Providers ................ 9
Selecting a Long Distance Carrier ............ 10
Idaho and Nevada LATA Map ................ 10
ADDITIONAL SERVICES
Calling Features Reference Guide ............II
Calling Features and Services .............11-14
Voice Mail .................................14
Essential and Advanced Services ............ 16
Telephone Assistance Programs ............. 16
Idaho Relay Service ... . ................. 16-17
Harassment Calls .......................... 17
900/976 Number Billing ................. 17-18
Telemarketing Calls ........................ 18
Purchase of Goods by Telephone ......... 18-19
Nevada 'Do Not Call' Law .................. 19
HELPFUL INFORMATION
Call Before You Dig ........................ 20
Telephone Safety .......................... 20
Directory Listing Options .................. 20
Area Code Map and Time Zones ............ 21
Area Codes ............................... 22
International Calling ....................... 23
Idaho and Nevada ZIP Codes ........... 24-25
COMMUNITY CONNECTION
Community Spotlight ......................26
Community Guide ......................27-29
Duck Valley ...............................30
Community Information ....................31
Voter Information .........................32
Maps .................................3335
Government Listings ...................36-37
BILLING
Payment Arrangements...........1 -888-646-0004
Paying by Mail:
CenturyLink
P.O. Box 4300
Carol Stream, IL 60197-4300
See page 6 for more information.
BURIED CABLE LOCATION
Please call 72 hours before you
dig to receive information on buried cable.
Digline One Call Locator ...... ....................... 811
or ..............................................i -800 342-1585
Nevada Customers
Underground Service Alert..........................8-1-1
or ..............................................1 -800 2272600
DIRECTORY ASSISTANCE 24-HOURS -
Local and National Calls..............................4 -1-1
International Calls - Contact your long
distance company.
Chages may apply for directory assistance calls.
ADDITIONAL DIRECTORIES
CenturyLink Directories
1-866-7-ORDER MORE
Out-of-Town Directories ...........1 -800-398-4236
ONLINE YELLOW PAGES
Search online at
www.centurylinkyellOwpages.Com
TIME AND TEMPERATURE
Grand View .............................................834-8463
Richfield..................................................
SERVICE SATISFACTION
A CenturyLink customer service representative
will be happy to assist you with any problems you
may have with regard to our services. If a
representative is unable to solve your problem,
you may ask a supervisor for assistance. You may
also write to:
CenturyLink
Quality Assurance Department
P.O. Box 4918
Monroe, LA 71211-4918
Thp fnilnw,ni, nf,,emet,nn ,,aec irp rflnuru.-hjari hi, (nh,r.,Thj ni IS flarn enf ne ,nil Thiç ,h,a.-jnr,, in tha nrnnarf,, ni ('nnti,rni ink I A P — . • I -
COSTS TO BEGIN SERVICE
A one-time fee is charged to install or change
your service. The use of telephone service for
business purposes automatically subjects that
service to business rates regardless of the type
of premises where the telephone is installed. An
advance payment or deposit may also be
required.
If you need inside wiring or jacks, you have three
Options:
• You can have CenturyLink do the work at the
cost of time and materials. Call our
Customer Contact Center for a cost
estimate.
• You can hire an independent contractor to
do the work.
• You can do the work yourself.
ESTABLISHING CREDIT
If you are a new customer with CenturyLink, you
may be asked for an advance payment or deposit
to establish service. Customers requesting
business telephone service may be required to
demonstrate satisfactory credit that is
appropriate for the service requested.
Deposits are based on local service and long
distance charges. Any residential customer who
furnishes a guarantor is not required to pay a
deposit. Any CenturyLink residential customer
with 12 months good credit qualifies as a
i iarnfnr Yni ir risonqit will ha rafi inrlpfl with
are paid on time. If service is discontinued during
this time, the deposit and interest will be applied
to your final bill. Interest rates are set periodically
by the Idaho Public Utilities Commission.
INSIDE WIRE MAINTENANCE PLAN
CenturyLink'sTM optibnal inside wire
maintenance plan for residential and small
business customers includes the diagnosis,
repair and/or replacement of inside wiring
and/or jacks. There is a small monthly charge for
the inside wire maintenance plan.
Exclusions and Conditions
• Damage to wiring and/or jacks due to natural
disaster or acts of God;
• Customer negligence, excessive abuse and/or
additional wiring placed by the customer,
which does not meet company standards;
* Repair of defective telephone cords, phones or
equipment such as fax machines, answering
machines or computers;
• Recreational vehicles, and other temporary or
moveable structures are not covered;
• Lines terminating to a Key/PBX. ISDN lines or
other non-basic lines;
• The following may not be covered: Leased
commercial facilities, multi-dwelling units
(apartment buildings, nursing homes, etc.)
The Telephone Company will provide
maintenance to the protector at these
locations. It may be the responsibility of the
management of these facilities to monitor and
notify each tenant of this policy;
• If you subscribe to more than one line, you
must subscribe to the inside wire maintenance
plan on all lines in order for them to be
covered.
TELEPHONE PROTECTION PLAN (TPP)
Our Telephone Protection Plan provides coverage
for all of your eligible home telephones and
Caller ID units against mechanical or electrical
failure due to normal wear and tear or power
surge. If your phone becomes inoperable for one
of these reasons, you only make one toll free call
to file a replacement request and a replacement
phone is sent to you immediately for all covered
requests. The process is convenient and easy.
r:11 I Fiji:
BILLING INQUIRIES
If you have questions about your CenturyLink bill,
please call our Customer Contact Center. For
questions about long distance charges, please
see your Century Link bill. For your convenience a
list of telephone numbers for each long distance
company is provided.
PAYING YOUR BILL
For your convenience, a return envelope is
included with each monthly bill. Detach the
bottom portion of your bill and return with your
payment. Write your telephone number on the
check or money order. If the return envelope is
not available, mail your payment to:
CenturyLink
P.O. Box 4300
Carol Stream, IL 60197-4300
PAYING YOUR BILL AUTOMATICALLY
CenturyLink offers convenient ways to auto-
matically pay your telephone bill each month.
My Account. Manage your account by logging on
to www.centurylink.com free of charge. View
summaries, check details and pay your bills
online. You can even review your last three bills
online without waiting for traditional printing and
mailing.
Credit Card Payments. CenturyLink accepts
VISA®, MasterCard®, Discover®, and American
Express® for payment of telephone bills and other
special services. Simply enroll in the credit card
payment plan and CenturyLink will debit
telephone expenses from your credit card on a
monthly basis. Customers who choose this plan
will still receive a statement of telephone charges
each month.
ConnectCheck Plan. Simply tell us which bank or
credit union checking account you would like to
use to pay your telephone bill. Each month.
CenturyLink's accounting department will debit
your designated account for the amount of your
bill. You will still receive a statement each month.
For more information about these convenient
options, call 1.800-201-4099.
BILLING PROCEDURES
Monthly charges for telephone services are billed
one month in advance and long distance calls are
billed after you make them.
The payment due date, printed on the front page
of your bill, is the date by which CenturyLink
should receive your payment. Your bill is
considered past due if your payment is not
received by this date. If payment is not received
by the due date, your service could be subject to
disconnection. If your payment will not reach us
by that date, call the Customer Contact Center to
discuss payment alternatives.
If your service is disconnected for non-payment,
contact a customer service representative.
Payment of the past due balance, a reconnect
fee, and a deposit, if applicable, will be required
before service can be restored.
CUSTOMER INQUIRIES
A customer may verify the accuracy of a bill by
contacting our Customer Contact Center. Our
representatives are trained to handle customer
inquiries promptly. Please contact one of our
representatives and state your complaint. If your
complaint is not handled to your satisfaction, you
may also appeal to the service representative's
supervisor.
If you are still dissatisfied with the
results of your complaint, you may contact
the Idaho Public Utilities Commission at
1-208-334-0300 to pursues formal complaint.
Customers in Nevada may contact the Public
Utilities Commission of Nevada at
1-800-992-0900.
REQUESTING SERVICE
Follow these simple steps when you need to
order, change or stop your telephone service. Call
our Customer Contact Center and speak with a
customer service representative. Please be
prepared to provide the following information:
• your full legal name
• your street address
• employment and credit information (see
next column)
• types of services you want
• your choice of long distance company
• information regarding your previous telephone
number
* how you want your name to appear in the
directory
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(Bill format subject to change)
1.Account Name and
Number - Your account
name and number will
appear at the top of each
page.
2.Balance Information--
A summary of your previous
and current balances.
3.Account Summary - List of
payments and credits to the
account.
4.Current Charge Summary
- Summary of charge infor-
mation for any applicable
services.
5.Essential Charges -
Charges that must be paid
in order to keep dialtone
connected.
Non-Essential Charges -
Charges for optional
services not required to
keep dialtone.
6.Amount Due - Total amount
due for the month for all
services.
7.Remittance Address -
Payment should be mailed
to this address.
8.Amount Due Date - Date
current charges are due.
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YOUR TELEPHONE BILL
CenturyLink is proud of the service we provide
nationwide to millions of customers everyday.
Part of this service is insuring that our fees are
clear, understandable and accurate.
One bill for all your services
Your CenturyLinkrv services are now
consolidated Into one easy-to-read bill. So, no
matter what services or how many services you
have with CenturyLink, you can easily manage
those expenses. One payment, one company,
one bill to serve you better.
Easy-to-read format
Your CenturyLink bill:
• Provides a consolidated, easy-to-follow
review of your service fees.
• Individually breaks out each service to
help you understand the charges.
• Shows important messages that affect
your service.
• Indicates opportunities that can benefit you.
Everything you need in one easy-to-read
format.
Repair
CUSTOMERS RESPONSIBILITY
Telephone
Telephone lack
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— Telephone inside Wiring /'
This is representation of a current bill and may vary from your actual bill. If you have additional
questions, please call our Customer Contact Center.
CENTURYUNKrS RESPONSIBILITY
Aerial Telephone
Drop Wire
Test Point Pedestal
Network Interface Device INID>
Outside Buried Telephone Service Wire
LOCATING THE PROBLEM
Telephone service problems can be caused
by customer provided equipment (CPE),
inside wiring, jacks, telephones, security
systems, wireless accessories, modems and
any other devices within your premises or the
CenturyLinkTM network. We encourage you to
follow the troubleshooting tips before you call
Repair Service to determine if the problem is
the CPE in your premises or with the
CenturyLinkTM network outside your home.
If the problem is found to be in the
CenturyLinkTM network (outside lines,
switches etc.), the repair is completed at no
charge.
If the source of the problem is your CPE. a
trip charge may be applied and billed to your
account. A trip charge applies when
CenturyLink dispatches a technician who
travels, at your request, to your premises and
finds the trouble to le in customer provided
equipment. The trip charge is not a repair
charge; it is a fee for travel time. Repair of the
equipment or wiring is based on the length of
time required to perform the repairs and the
cost of materials used.
SELF-CHECK! TROUBLESHOOTING
Before contacting CenturyLink for repair,
save time and avoid a trip charge by double-
checking your CPE to pinpoint the problem
and testing for dialtone at the test point
located in the Network Interface Device
(N ID). This test point disconnects CPE from
the CenturyLinkTM network to allow testing
directly with the telephone company.
It's CenturyLinks responsibility if:
a There is no dialtone when testing at the
Network Interface Device (NID).
• The problem still exists when testing at the
MID.
It's a customer's responsibility if:
• Testing at the NID indicates good, clear
dialtone.
• A telephone works in one jack but not
another.
• There is a loose or broken telephone jack.
• The push buttons are stuck.
• The cords are worn.
• The cord clips are broken.
• The receiver buttons are stuck.
TESTING WITH THE NETWORK
INTERFACE DEVICE (NID)
See the inside cover of the NID for step-by-
LONG DISTANCE CALLING
DIRECT DIALING
Calls made without operator assistance are
the most economical. Place the call by dialing
1 + the area code + the number and you will
be charged the appropriate rate.
OPERATOR ASSISTED CALLS
There is an additional charge for calls
requiring operator assistance. These calls are
more expensive than calling card calls or calls
dialed directly from your home or office.
When away from home, you can choose the
long-distance company you want to handle
your operator-assisted calls. Many companies
provide collect, person-to-person. third-
number billed and credit card services. Their
rates may vary. You may ask any operator for
company identification and rate information
before beginning your call.
Person-to- Person Calls
Dial 0 + the area code + the number. Tell the
operator you're making a person-to-person
call to a specific person. You will be charged
for the call when that specific person
answers. You can place a person-to-person
call when you call collect, use your calling
card, or charge your call to a third number.
Third Number Billing
Dial 0 + the area code + the number and tell
the operator you want to charge your call to a
third number. If you're calling from a public
telephone, the operator will call the third
number to make sure the charges will be
accepted. The call will not go through if the
operator cannot get approval.
Collect Calls
Dial 0 + the area code + the number and tell
the operator you are making a collect call. The
operator will hang up when someone at the
number you have called accepts the charges.
BUSY LINE VERIFICATION
Some operator service providers offer busy
line verification. There may be a charge for
this service.
TIME AND CHARGES REQUEST
Dial 0 + the area code + the long distance
number and tell the operator you want time
and charges. When you finish the call, a
computerized voice will return to the line to
tell you what you will be charged.
CENTURYLINKTm CALLING CARDS
CenturyLink offers calling cards for a $2.99
monthly administrative fee. You can enjoy the
convenience of an 800 number that provides
access to telephone service when you are
away from home.
To place a call, dial the 800 access number
noted on the front of your card. At the chime,
enter your calling card number. You will then
be prompted for the area code and number of
the party you are calling.
If your calling card is lost or stolen, call our
Customer Contact Center immediately. The
customer is responsible for all calls made on
a calling card.
--
Eltopia Communications ..................................................18663586742
[i1 [Iii r1 i 11.1 e
LOCAL CALLING
To make a local call you don't need to dial 1 + the area code. Simply dial the seven-digit telephone
number. Calls can be made between the following exchanges without incurring long distance
charges.
jBruneau, ID (845) Boise ("1. Caldwell (453, 454 .455, 459, 494. 795), Eagle (938, 939).
Emmett (314. 365, 369, 398, 477). Glenas Ferry (366), Grand View () Grasmere (759). Idaho City (392). Kuna (922), Melba (495,
Meridian (288, 412, 492, 493, 631, 846, 855. 870. 871, 884, 887. 888, 893, 895,
898. 955). Middleton (315. 585), Mountain Home (281, 580, 587, 590, 591, 828,
832), Nampa (442, 461. 463, 465. 466, 467, 468, 475, 498, 880. 899. 989). Riddle (759), Star (236, 297. 316)
View, ID Boise (), Bruneau (845), CaIdwell (453, 454, 455, 459, 494, 795), [Grand
ncludes Oreana Eagle (938. 939), Emmett (314, 365. 369. 398. 477), Gleans Ferry (366), Grasmere d Murphy) (834) (759), Idaho City (392), Kuna (922), Melba (495), Meridian (288. 412, 492, 493,
631, 846, 855, 870, 871, 884. 887. 888. 893, 895, 898, 955), Middleton (315,
585), Mountain Home (281. 580. 587, 590, 591, 828. 832). Nampa (442, 461, 463,
465. 466. 467. 458. 475, 498, 880, 899, 989),
Riddle (759), Star (286, 297. 316)
Grasmere, ID (759) Idaho: Boise (), Bruneau (845), Caldwell (453, 454, 455, 459, 494, 795),
Riddle, ID (759) Eagle (933. 939). Emmett (314, 365. 369. 398, 477), Gleans Ferry (366). Grand View (834). Idaho City (392), Kuna (922), Melba (495), Meridian (288. 412, 492, 493, 631, 846, 855. 870. 871, 884. 887, 888, 893, 895,
898, 955). Middleton (315, 585), Mountain Home (281, 580. 587, 590, 591, 828,
832), Nampa (442, 461. 463. 465, 466, 467, 468. 475, 498, 880, 899. 989). Star (286, 297. 316) Nevada: Owyhee (757). Mountain City (763)
Richfield, ID (includes Bliss (352). Buhl (490, 491, 543). Castleford (537), Dietrich (544),
Magic and West Magic) Eden (825). Filer (326), Gooding (639, 934, 961, 969), Hagerman (837). Hazelton (487) (829), Hollister (655). Jerome (320. 324, 329. 479, 644).
Kimberly (420, 421. 423. 430) Murtaugh (432), Shoshone (886),
Twin Falls (216. 280, 291410. 539. 731, 732, 733, 734, 735, 736, 737. 738, 749,
916). Wendell (536)
Owyhee, NV (757) Grasmere, ID (759), Mountain City, NV (763), Riddle, ID (759),
Mountain City, NV Grasmere, ID (759) Owyhee, NV (757), Riddle, ID (759),
' (763)
Boise, ID (215. 229, 243, 246, 247, 248. 249, 250, 275, 279, 283, 284, 287, 294, 295. 296. 318, 319, 321, 322. 323, 327. 330, 331, 332. 333, 334. 336, 338, 340, 341, 342, 343, 344, 345, 348, 353, 361,
362, 363, 364, 367. 368, 371, 373, 375, 376. 377. 378, 379, 381, 383. 384. 385, 386, 387, 388. 389,
391, 393, 395, 396. 407, 409, 422. 424, 426, 429. 433, 439, 440, 441. 445. 460, 472, 474, 484, 485.
489. 545. 559. 562. 567, 571, 575. 577, 598, 599, 608, 625, 658, 672. 685, 692, 693, 694, 703, 713,
723, 724, 728, 730, 761, 794, 822. 830, 841, 350, 853. 854. 859, 860, 861, 863, 866, 867, 869, 890, I
CALLING FEATURES AND SERVICES
CenturyLink offers a variety of optional calling services. You may subscribe to unlimited access to a
particular feature for a low monthly rate: some features are also available for a per-use activation fee.
For prices and availability of these and other services in your area, call our Customer Contact Center.
CALLING FEATURES REFERENCE GUIDE
www.centurylinkyellowpages.cOni
LONG DISTANCE CALLING rvices
SELECTING A LONG DISTANCE
COMPANY
All telephone subscribers have the option to
choose long distance companies for their 1+
calls.
IntraLATA long distance calls are calls that
you place from your telephone to any
community within your LATA that is not local
(EAS.) InterLATA long distance calls are calls
that you place from your telephone to any
areas that are not considered local, EAS, or
IntraLATA. Interstate calls are those that you
IDAHO LATA MAP
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place from your telephone to any location in
another state. lntraLATA, InterLATA and
interstate calls are long distance. The long
distance company(ies) you have authorized
will handle these calls.
Equal access" allows you to choose'the
company you want to handle both types of
calls. Once you have notified CenturyLink or
your long distance provider of your choice,
all your long distance calls will be
automatically handled by this provider
whenever you dial 1+ to make the call.
NEVADA LATA MAP
Northern Service Area
NEVADA
LATAS
LAS
Southern Service Area '4EGV
Refer to the LATA maps If you call within your LATA, your call will be billed by your intraLATA
long distance carrier. If you call out of your LATA, you will be billed by the interLATA carrier you
have chosen to handle your long distance calls.
CALLER ID most long distance calls. Non-published or non-
Find out who's calling before you answer the listed numbers will be displayed to subscribers of
telephone. Caller ID displays the telephone Caller ID Service, unless Selective Call Blocking
number and/or name and number of the caller is utilized.
on a special display unit. This includes local and
CALLER ID-PER CALL BLOCKING
If you do not wish to have your name or number
displayed when you call others who subscribe to
Caller ID, press *67 before placing your call. It is
necessary to repeat this procedure on each call
you wish to make private. There is no charge for
Caller ID-Per Call Blocking service and nothing to
order.
CALL WAITING
Call Waiting alerts you to a second incoming call
when you are on the telephone. You will hear a
tone during a call and the person calling will hear
normal ringing until you answer.
To use Call Waiting:
• When you hear the brief tone, press and
release the switchhook on your telephone.
The second call is on the line and the first
call is on hold.
• To return to the first call or alternate between
the two, press and release the switchhook
each time. Call Waiting does not enable you to
speak to both parties at the same time.
• To cancel either call, simply hang up. When
your telephone rings again, you will be
connected with the person who is still on the
line.
To cancel Call Waiting:
You can temporarily suspend Call Waiting service
before you place a call. Before making your call,
press '70 and then place your call. (On rotary dial
telephones dial 70 and wait four seconds.) Call
Waiting has been deactivated for the duration of
this call. Call Waiting is restored once you hang up.
CALL WAITING ID
This feature allows you to view the name and/or
telephone number of a waiting call. The display
on your telephone or Caller ID unit will display
this information between the first and second
Call Waiting tone that alerts you to another call
coming in. With this service, you will know who
the second caller is to help you decide how to
respond to the Call Waiting tone.
3-WAY CALLING
3-Way Calling lets three people at different
telephone numbers talk together at the same
time, no matter who placed the first call.
To use 3-Way Calling:
• With the first person on the line, press and
release the switchhook to put the call on hold.
* Listen for a steady dialtone. Dial the number of
the third person. If the line is busy or there is
no answer, press and release the switchhook
to reconnect with the first call.
*66 BUSY REDIAL
Have your telephone automatically radial busy
numbers for you. When you reach a busy number,
use *66 Busy Radial to monitor the number you
called and ring you back when the line is
available.
CALL FORWARDING
You'll always keep in touch when you're on the
move by forwarding your calls wherever you go.
To use Call Forwarding:
Listen for a dialtone, press *72. After hearing a
second tone, dial the number to where you
wish your calls to be forwarded. Wait for an
answer. If the line is busy, or no one answers,
hang up and repeat steps one and two again.
Two quick tones indicate Call Forwarding is in
effect. Check that your calls will be forwarded
by pressing *72. A busy signal tells you Call
Forwarding is in effect.
To cancel Call Forwarding:
Press 73 then listen for a confirmation tone.
CALL FORWARDING - BUSY
When your telephone line is busy, your calls are
permanently forwarded to a predesignated
telephone number you select when you order the
service. Press 90 to activate and 91 to cancel.
CALL FORWARDING - NO ANSWER
Unanswered calls are permanently forwarded to
a predesignated telephone number you select
when you order the service. Your telephone rings
about four times before the call is forwarded.
Press *92 to activate, and listen for two brief
tones to confirm your selection is on. Press *93
to cancel.
DISTINCTIVE RING
This feature, also known as Personal Ringing, can
give you an additional telephone number with its
own distinctive ring on your existing telephone
line.
*69 CALL RETURN
Automatically dial the last number that called
you. *69 Call Return can be used to return a call
whether you answered it or not, even if it was on
Call Waiting.
ANONYMOUS CALL REJECTION
Avoid calls from anyone who blocks their name
and number from appearing on Caller ID. Blocked
callers hear a message that instructs them to
remove their blocking and call again. Press *77 to
activate and *87 to cancel.
*63 SELECTIVE CALL FORWARDING
*63 Selective Call Forwarding lets you choose
which calls should be forwarded when you are
away from your home or office. Only calls from
numbers on your *63 Selective Call Forwarding
list will forward.
*64 SELECTIVE CALL ACCEPTANCE
Avoid interruptions without missing important
calls. Use *64 Selective Call Acceptance to
screen your calls and only allow certain numbers
to ring through (up to 12 telephone numbers).
Any callers not on your list will hear a recording
saying you are not presently accepting calls.
*60 SELECTIVE CALL REJECTION
Use *60 Selective Call Rejection to avoid calls
from specific numbers (up to 12 telephone
numbers). Blocked callers hear a message that
says you are not presently accepting calls.
VIP ALERT
Allows you to create a list of up to 12 telephone
numbers. When someone on your list calls, you
will be notified by a special ring or distinctive Call
Waiting tone to let you know it is an improtant
caller.
SPEED CALL (8 OR 30)
Speed Call (8 or 30) allows you to creates list of
telephone numbers that can be called by using a
one or two-digit code.
To create your Speed Call list:
• Assign a code to each of the telephone
numbers.
• Listen for a dialtone and press 74# for Speed
Call 8 or listen for a dialtone and press 75# for
Speed Call 30.
• Wait for a second dialtone, then dial the code
you want to assign and the telephone number
you want the code to represent
• Listen for two brief tones to confirm that your
number has been accepted: hang up or wait
for a dialtone.
• Repeat steps 2 through 4 to add each number
to your Speed Call list or to change an existing
number.
For Speed Call 8, assign a one-digit code (2-9).
• Example: 2 (code) 555-1234 (telephone
number) or 2 (code) 1-123-555-1234 (long
distance number).
For Speed Call 30, assign a two-digit code
(20-49).
• Example: 20 (code) 555-1234 (telephone
number) or 20 (code) 1-123-555-1234 (long
distance number).
To call a number on your Speed Call List:
• Dial the assigned code for the number you
want to call, then press the # key to make the
call even faster.
CALL TRACE
Call Trace allows you to automatically request a
trace of an obscene, threatening or harassing call.
To use Call Trace:
• Hang up after receiving the annoying call.
• Lift the handset and listen for a dialtone.
• Press *57 then listen for atone or an
announcement.
There is a charge for each call traced. For more
information call 1-800-201-4099.
Note:
• If a Call Waiting tone is received during a call
that is to be traced, tracing will occur on the
Call Waiting call rather than the original calling
number.
- - - -
DIGITAL TELEVISION
With Digital Television, you can get all the choices
you like in clear 100% digital picture and sound.
CenturyLink supports the latest television
technology High Definition programming.
CenturyLinkTv Digital Television has something
for everyone in your family. Please call our
Customer Contact Center or visit us on the
Internet at www.centuryunk.com/residential-
entertainment for more information and
availability.
CENTURYLIN}( Tm HIGH-SPEED
INTERNET
Think fast. Think CenturyLinkTM High-Speed
Internet and get everything you want online.
Faster. With CenturyLinklv you get a private,
direct connection to our network that is 100%
yours 100% of the time. E-mail, surf the Web,
play your favorite games and watch a movie; you
can do it all at once with CenturyLinkTM High-
Speed Internet. Plans are available for both
residential and business customers offering
different levels of speed to meet your specific
needs.
VOICE MAIL
Voice Mail is available in Brunesu and Grand View
exchanges only.
How to Set Up Your Mail Box
A standard greeting starts working as soon as
you subscribe and will answer calls and store
messages for you. However, you will need to ini-
tialize your mail box to personalize the greeting
and decide on your four to ten digit pass code in
advance.
Dial the Voice Mail system access number.
Grand View, Bruneau .............................834-3131
If calling from another telephone that doesn't
have CenturyLink Voice Mail or from a cell phone,
dial the system access number, wait for the
prompt, then press the # key and enter your
mailbox number (NOTE: The mailbox number is
the customer's phone number!) If calling from
another telephone that has CenturyLink Voice
Mail, dial the system access number, wait for the
prompt, then press the key and enter your mail
box number. The system will answer and prompt
You for your password. Enter your temporary
password 2368879 (Century) and listen to the
voice commands as they prompt you through the
system. Follow the prompts to set up your per-
sonal greeting and password.
How to Retrieve Messages
A "stuttered" dial tone and/or message indicator
light on your telephone or caller ID box can be
Used to alert you that the system has a recorded
message for you to review. This stuttered dial
tone does not disrupt your telephone service;
you can still make or receive calls even when you
hear the stuttered dial tone. The stuttered dial
tone will be replaced by a regular dial tone after
you have saved, deleted, or forwarded your mes-
sages.
To retrieve your message from your home tele-
phone, dial the system access number. The sys-
tem will prompt you for your password.
To access your mailbox from a remote location,
dial the system access number. You will be
prompted for your mailbox number and pass-
word. You may also dial your telephone number.
As soon as the greeting begins, press 2. Then
enter your password. Press 1-1 to listen to your
messages first and the saved message. After lis-
tening to your messages, press 9 to save the
message, 7 to erase the message and 4 to replay
the message.
When listening to your message, you may:
• Press 1 t rewind the message for 10 seconds.
• Press 1-1 to rewind to the beginning of the
message.
• Press 2 to pause (and then to restart) the
message.
• Press 3 to fast forward or advance the message
by 10 seconds.
• Press 4 to slow down the message.
• Press 5 to access the date and time of the"
message.
• Press 6 to speed up the message.
• Press 8 for normal volume.
• Press 9 for louder volume,
• Press # to skip a message.
Press ## to skip all saved messages.
• Press to go back to the previous menu.
• Press again to stop reviewing messages.
INTEGRATED SOLUTIONS
CenturyLink has solutions to meet all your
business communications needs. With our
integrated solutions we can create a customized.
cost-effective communications package for all
your business. You'll save time, money, and have
the convenience of one company and one bill.
VOICE SOLUTIONS
Our local and long distance services have a host
of powerful call features to add value to your
important connections to help your business
operate at peak productivity.
Local. Connect with your customers, suppliers,
and industry contacts with dependable, high-
quality service.
Long Distance. CenturyLink gives you a variety
of affordable rate plans to suit your business
needs. From basic 1+ direct dial, toll-free and
dedicated long distance lines, to calling card and
account codes to help you control access and
manage your costs. Our solutions help you
connect within your state, across the country,
and around the world.
Call Features. Improve your business
productivity and efficiency with Voice mail, Caller
ID, Call Waiting, 3-Way Calling, Speed Call, *66
Busy Radial, *69 Call Return, Call Forwarding, VIP
Alert, Distinctive Ring, and more.
Centrex Service. A reliable, multi-line service
with flexible features that can grow with your
business, one line at a time. CenturyLink owns.
maintains, and monitors the central office based
equipment so there's no capital investment. You
get the convenience of an easy-to-use, direct dial
service.
Key System. A fully digital platform that brings
together all your communications- fax, email,
computer, and telephone. Let us help you choose
from a range of cost-effective solutions, all with
scalable applications and options to grow with
your business.
PBX System. A custom-built, private exchange at
your business location. Flexible, easily
expandable, and designed to meet your specific
needs, ideal for businesses with high volume call
traffic. who need call accounting, voice mail,
unified messaging. and a host of other features.
DATA SOLUTIONS
CenturyLink provides hardware and software
solutions with complete design, installation,
configuration, wiring, and maintenance service
for your data needs.
Frame Relay. Secure, virtually error-free digital
transmission to support your high volume
network data and video needs. Choose the speed
that fits your business- from 56KBPS to 45
Mbps-scaled to connect from 2 to 2000
locations worldwide.
High Speed Private Line. Transmit data or voice
communications between two locations with
optimum security.
LAN/WAN. Interconnect your computers,
printers, servers, and other equipment within a
single location or create a dedicated secure
network to interconnect multiple locations.
INTERNET/WEB SOLUTIONS
CenturyLink keeps your business connected
online to reach customers, suppliers, and stay
up-to-date with important industry news and
information.
Dial-up. Affordable, reliable service from a name
you trust. More than 4000 local dial-up numbers
around the world let you connect to the Internet
without long distance charges.
High-Speed Internet. Transmit voice and data
over a single, high-speed phone line. More secure
than cable, no waiting to dial, no busy signals,
and instant-on connection. Ideal for
telecommuting, video conferencing. Internet, fax
capability, and graphic-rich Web sites.
CenturyLinkTM High-Speed Internet gives you
increased bandwidth with high priority
transmission, ideal for businesses with large
data, Web, and mail server needs.
Dedicated Access Line. The fastest speed and
performance that's synchronous, so you'll get
the same fast response going upstream and
downstream. Ideal for businesses with large
volumes of voice and data.
E-Commerce, Web Site Design & Hosting.
Expand your business sales and customer reach
with CenturyLink'STM custom Web site design and
maintenance services.
lii *tif&'1[ii41
www.centurylinkyellowpages.com
Customer Rights
and Responsiblities
ESSENTIAL AND ADVANCED SERVICES
As your local telephone company, CenturyLink
provides basic and essential telecommunication
services as well as enhanced products and
services to its customers throughout our serving
areas.
Among the essential services are single party
service with Touchtone dialing, unlimited calling
within the local calling area, access to 9-1-1 or
other emergency call centers, and directory and
operator assistance. In addition, these essential
services include connection to the long distance
carrier of your choice and long distance blocking
if you prefer. Basic rates include a monthly
service fee, a federal subscriber line charge and a
federal universal service fee. The flat rate
monthly service fees range from $16.10 to $2760
for residential customers and from $31.77 to
$43.27 for business customers. In Nevada, the
fees are $4.75 to $5.75 for residential customers
and $8.75 for business customers. Services
provided through connection to a long distance
carrier or operator and directory assistance may
result in additional charges.
CenturyLink also offers a variety of optional
calling products and services to meet your
personal or business needs. Call our Customer
Contact Center for prices and availability of
these services in your area.
TELEPHONE ASSISTANCE PROGRAMS
CenturyLink participates in a program to make
residential telephone service more affordable to
eligible low-income individuals and families. This
program, established by the Idaho Public Utilities
Commission and the Public Utilities Commission
of Nevada in conjunction with the Federal
Communications Commission, offers discounted
basic local service to qualified customers.
Eligible customers will receive discounted
monthly service charges and a one-time
are generally waived for customers electing to
place toll restriction on their lines. Monthly
charges for toll restriction will be waived for
customers requesting to have that restriction on
their account.
Who is Eligible for Telephone Assistance?
Idaho Residents: You may be eligible for these
telephone assistance programs if you meet the
income-based criteria established by the
Department of Heath and Welfare.
Nevada Residents: You may be eligible for these
telephone assistance programs if your total
household income does not exceed 150 percent
of the federally-established poverty level or you
participate in one of the following:
• Federal Public Housing Assistance / Section 8
• Supplemental Nutrition Assistance Program
(SNAP)
• Medicaid
• Low Income Home Energy Assistance
Programs (LIHEAP)
• Supplemental Security Income (SSI)
• The National School Lunch (free program only)
• Temporary Assistance to Needy Families
(TAN F)
Only one Lifeline discount is allowed per
household. This restriction applies to all phones
in the household, including landline and wireless.
Residents who live on or near a federally
recognized reservation may qualify for additional
Tribal benefits if they participate in certain
additional programs.
If you have questions or believe you may qualify
for these benefits, please call your CenturyLink
Residential Customer Service Representative.
IDAHO RELAY SERVICE
The Idaho Relay is telecommunications service
providing full telephone accessibility to people
(teletypewriter) and any other telephone user.
This service also allows a person without a TTY
to call a TTY user. Trained personnel complete all
calls and stay on-line to relay messages
electronically over the TTY or verbally to hearing
parties. This service is provided free of charge in
your local calling area: however, long distance
rates will apply and are determined by your long
distance carrier.
The relay allows you to place and receive calls to
and from anywhere in the world, 24 hours a day,
365 days a year, using English or Spanish. This
service will also relay TTY calls to directory
assistance. After obtaining the number, the
caller may choose to place the call through
Idaho Relay or dial it directly TTY to TTY.
Idaho Relay Service - Dial 7-1-1 or
TTY ...........................................1-800-377-3529
Voice ............ .............................. 1800377-1363
Idaho Relay
Customer Service...................1-800-368-6185
Nevada Relay Service - Dial 7-1-1 or
TTY........................
Voice.......................
Nevada Relay
Customer Service 1-800-368-6185
THIS UTILITY IS REGULATED BY
Idaho Public Utilities Commission
P. 0. Box 83720
Boise, ID 83720-0074
Telephone: .................... ............. 1-208-334-0300
Toll free......................................1-800-432 -0369
www.puc.idaho.gov
Public Utilities Commission of Nevada
1150 E. Williams St.
Carson City, NV 89701
Telephone' ................................1-800-992-0900
SERVICES FOR THE DISABLED
If you are disabled or know someone who has a
physical disability causing telephone hardship,
CenturyLink can help. For more information
about special equipment for the disabled, call
our Customer Contact Center.
HARASSMENT CALLS
Making threatening, obscene, or nuisance calls is
- I
a violation of state and federal laws. Should you
be the victim of a threatening call, report it
immediately to the police. If you do receive
obscene or nuisance calls and have identified
them as such, follow these suggestions:
• Hang up.
• DO NOT provide any information about
yourself.
• Advise your children to do the same.
If the calls continue, contact the police and a
CenturyLinkTM representative for advice. Often,
changing your number will resolve the problem.
(If available in your area, utilize Call Trace to
report their number to the police. A charge may
apply for this service).
900/976 NUMBER BILLING ERROR
RIGHTS
This statement explains your billing error rights
with respect to telephone-billed purchases made
using interstate 900/976 pay-per-call services
that are billed to you through CenturyLink.
This is the procedure that you must follow to
notify CenturyLink of a billing error and the
steps that either CenturyLink or the long
distance company must take in response to your
notice. You may provide notice of a billing error
to CenturyLink by telephone or in writing. If you
write, you should:
• Give us your name or the customer's name,
and telephone number to which the charge
was billed:
• Tell us the date and amount of the error, and
the type of error you believe occurred: and
• Tell us why you believe it was an error.
You should contact CenturyLink first, since we
have an agreement to receive billing error
notifications from customers. You may provide a
notice to the long distance company instead,
and it may ask you to contact us directly. and
provide to you our name, mailing address, and
business telephone number, even if it also sent
your billing error notice to us.
For billing error claims regarding 900/976
service charges:
Call the number on your bill listed with the
900/976 charges within 60 days of receiving the

1-800-326-6868 This information is provided under the Federal

1-800-326-6888 Telephone Disclosure and Dispute Resolution Act.
• The error has not been corrected or
The billing review is not completed.
The billing review must be completed within 90
days and:
• An explanation must be provided to you if the
bill was correct or
• You should receive a written notice of the
amount you owe and the payment due date. If
you fail to pay the amount that you owe, you
may be reported as delinquent, but
• The name and address of any party to which
you were reported for delinquency must be
provided to you.
• If you do riot agree with the explanation and if
you so give notice before the payment due
date, any delinquent report must state that
you dispute the claim.
• Any party receiving the delinquent report must
also be advised in writing when the matter is
settled.
If these rules are not followed, the first $50.00
for each 900/976 service charge in question
cannot be collected even if your bill was correct.
The lnterexchange Carrier or Information
Provider may pursue collection of unpaid
900/976 charges through an independent
collection action.
Nonpayment of 900/976 service charges or
charges for similar types of service will not result
in disconnection of your local or long distance
service. However, access to 900/976 numbets
may be blocked for nonpayment of legitimate
charges.
You should not be billed for 900/976 services
that are not offered in compliance with federal
laws and regulations.
You may obtain blocking of 900/976 services at
no charge by calling your CenturyLinkrv
Customer Contact Center at the number listed
on your telephone bill.
Avoid the frustration sometimes associated with
telemarketing calls by following these five steps:
Find out who is calling: always secure the
name of the company and individual with
whom you are speaking.
• If you are interested in the product or service
the caller is offering, request that information
be sent to you via mail. Specify that you are
not agreeing to purchase anything, but would
like to review the information in writing.
• If you are not interested, politely interrupt the
call and end the conversation.
• If you are sure you do not wish to receive
future solicitations from that company, ask to
be removed from the company's list.
DO NOT GIVE YOUR CREDIT CARD NUMBER
unless you are certain the call is legitimate.
PURCHASE OF GOODS AND SERVICES BY
TELEPHONE
You have important rights under the Idaho
Telephone Solicitation Act. Under this Act it is
illegal for persons attempting to sell you goods or
services by telephone (telephone solicitors):
• To intimidate or harass you in connection with
the attempted sale.
• o refuse to hang up and free your telephone
line immediately once you request them to do
SO.
• o misstate tle price, quality, or availability of
goods or services, or to fail to reveal all
material terms relating to the sale of goods or
services.
• To advertise, represent or imply that they have
the endorsement of any government office or
agency when they do not.
• To advertise, represent or imply that they have
a valid registration number with the Attorney
General when they do not.
• To use any unfair method of competition or
unfair or deceptive practice.
Any person not yet 18 years old who purchases
goods or services pursuant to a telephone
solicitation may cancel the purchase within a
reasonable time after the purchase is made. No
parent or legal guardian having custody of a
person not yet 18 years old is liable for the
purchase of goods or services by a person not
1,,,4 10 ,,.,,-' *1,-1 ,, ,,',', ,.,,',+ 4.-, +.-,I,,.,,,,-,
When you agree to purchase goods or services
over the telephone. you may have a right to
reconsider and cancel your agreement for three
business days after receiving a written
confirmation of the sale.
A person whose rights are violated by telephone
solicitors may have the right to declares
contract of purchase null and void or invoke
other remedies under the Idaho Consumer
Protection Act.
If you believe that a telephone solicitor has done
any unlawful acts, you may contact the Attorney
General's office for assistance and information
at 1-800-432-3545 or 208-334-2424 (Boise
area).
You may place your telephone number on the
National Do Not Call Registry by calling
1-888-382-1222, (1TY1-866-90-4236) or
on-line at DON OTCALL.GOV .
NEVADA "DO NOT CALL" LAW
Nevada now has a telecommunications
solicitation law, popularly known as a 'do not
call" law. This law gives you an opportunity to
limit the telemarketing calls you receive, by
allowing you to place your phone number on a
do not call registry. This Nevada law is in
addition to a similar federal law that went into
effect October, 2003. Nevada consumers are still
protected by the federal law. But now, Nevada
consumers are protected by Nevada's do not call
law as well.
How to Register: If you have already registered
your Nevada phone number on the national do
not call registry, you are already registered for
our do not call law. If you haven't registered your
Nevada number yet and would like to, register
for both laws for free at the nations do not call
registry's web site, www.dQn.tcaf.gpv. If you
prefer, you can also register by calling toll free
[phone]. Upon completion of the
registration process, your phone number shows
up on the national do not call registry by the
following day. However, since telemarketers
update their copies of the national do not call
registry at least every three months, it is
recommended that you allow three months
before filing a complaint. No information
contained in the registry, other than your
telephone numbers, will be disclosed to the
public. All telephone numbers and related
information in the registry will be deleted or
purged from the registry every three years,
except for any telephone number and related
information for which the Attorney General has
received a new or renewed request for inclusion
in the registry within the six months before the
potential deletion. A revised version of the
telephone numbers in the registry will be
published at least once every six months. -
How to File a Complaint: If your Nevada number
has been registered on the national do not call
registry for at least 3 months, you may file a
complaint if you received a call from a non-
exempt telemarketer. To file a complaint, visit
the national do not call registry web site at
www.donotcall.gov and select the "File a
Complaint" button. If you prefer, you can also file
a complaint by calling toll free [phone].
In filings complaint, you need to provide either
the telemarketer's name or phone number, the
date the telemarketer called you, and your
registered phone number.
In certain cases, even though your number is
already registered, non-exempt telemarketers
may continue to call you. For instance,
companies you have done business with in the
past 18 months may continue to call you, as well
as telephone surveyors and charitable, religious
or political organizations. For more information
on the Nevada "do not call" law, please visit the
Nevada Attorney General's web site at
www.ag.state.nv.us .
STATEMENT OF NONDISCRIMINATION
In accordance with Federal law and U.S.
Department of Agriculture policy, this institution
is prohibited from discriminating on the basis of
race, color, national origin, sex, religion, age,
disability (not all prohibited bases apply to all
programs).
To file a complaint of discrimination, write USDA,
Director, Office of Civil Rights, Room 326-W,
Whitten Building, 1400 Independence Avenue,
SW, Washington, DC 20250-9410, or call 1-
202-720-5964 (voice or TTY). USDA is an equal
opportunity provider and employer.
• Verbal notification is sufficient to begin a billing TELEMARKETING CALLS
review.
• Payment of disputed 900/976 service charges
is not required during the review period.
Written acknowledgement of your dispute must
be provided to you within 40 days of receiving
your notice if:
Helpful Information
ri.?T F1'L1 is Iii
CALL BEFORE YOU DIG
Any person planning to excavate should contact
the Idaho Digline One Call Service at 8-1-1 or
1-800-342-1585.
In Nevada call Nevada Underground Service Alert
One Call at 8-1-1r 1-800-227-2600.
To avoid delays, call 72 hours before you dig and
the location of the under-ground cables in the
area will be provided. Cable location services are
free.
Be prepared to give the county and street
address of the work site. If there is no street
address, give the name of the road, which side of
the road you Will be working on, and the distance
and direction from a nearby intersection,
OWNERSHIP OF TELEPHONE NUMBERS
CenturyLink owns all telephone numbers.
CenturyLink reserves the right to change any
customer's number as may be required.
DIRECTORY CONTENT
This directory provides a comprehensive listing
of local businesses, residents, community
information and CenturyLink contacts and
information. CenturyLink makes every effort to
ensure that all listings appearing in this directory
are accurate at the time of publication; however,
we assume no liability for charges arising from
errors or omissions. If you are aware of any error,
please contact the Business Office.
TELEPHONE SAFETY
Following these simple rules and teaching your
family the basics regarding telephone safety is
strongly encouraged by CenturyLink.
• Do NOT use the telephone near water. Water
contact could cause electrical shock.
• Do NOT use the telephone during an electrical
storm. There is a remote risk of electrical
shock occurring from lightning when you use
the telephone during a nearby electrical
storm.
• Do NOT use the telephone to report a gas leak
in your home. The telephone contains
electrical contacts that could generate a tiny
spark when the handset is lifted. While the
possibility is remote one, this spark could
trigger an explosion.
OUR EMPLOYEES CARRY ID BADGES
CenturyLink employees carry photo
identification badges. For your protection, please
ask to see identification before admitting any
service person into your home.
DIRECTORY LISTING OPTIONS
Every customer may be listed once in the White
Pages of the telephone directory without charge.
Enhancement options can be added for a small
additional monthly charge.
• Nonlisted Service: Your name and telephone
number would be available in directory
assistance but not in the White Pages.
• Nonpublished Service: Your name and
telephone number would NOT be listed with
directory assistance or in the White Pages.
• Additional Listings: You can list the same
number under a different name such as a
roommate or spouse with a different last
name. Fax Numbers, e-mail addresses and
alternate call listings (i.e. after 5p.m. call...)
can also be included.
• Bold-face or Highlighted Listings: These
options are available to bring attention to
your business.
59
0.
aM
LITki i iii 1.1 ji I.1 Iii ii
DIRECT DIALING
To dial international calls direct, dial in sequence:
1.The International Access Code - 011
2.The Country Code
3.The City Code
4.The local telephone number
5.The '#" key - where telephone is equipped
with Touchtone dialing. This will speed your
call along.
For example, to make a call to the city of London,
you would dial:
011 +44 +20
International Country City Local
Access Code Code Code Number
If you subscribe to a long distance service, call
your supplier for dialing instructions.
OPERATOR-ASSISTED CALLS
To dial operator-assisted international calls,
dial in sequence:
1.The International Access Code -01
2.The Country Code
3.The City Code
4.The local telephone number
For example, to make an operator-assisted call to
the city of London, you would dial:
01 +44 +20 4-
International Country City Local
Access Code Code Code Number
If you subscribe to a long distance service, call
your supplier for dialing instructions.
Some countries have increased the number of digits included in their local numbers beyond that
supported by many telephone company's networks. This primarily affects new telephone numbers.
In general, numbers that are already assigned will not be affected. If you have difficulty completing a
direct-dialed international call, please contact your international operator or dial 0 for assistance.
ALGERIA -------------213
ARGENTINA----------- 54
Buenos Aires .......... 11
ARMENIA ............. 374
AUSTRALIA 61
Melbourne ............. 03
Sydney .................. 02
AUSTRIA --------------- 43
Vienna ..................... 1
AZERBAIJAN 994
BEI.ARUS ............ 375
BELGIUM --------------32
Brussels .................. 2
Ghent ...................... 9
BRAZIL ----------------- 55
Rio deJaneiro ........ 21
CHINA, PEOPLE'S
REP. OF ................ 86
Beijing (Pulsing) ....10
COLOMBIA............ 57
Bogota .................... 1
COSTA RICA ......506
CZECH REP......... 420
Prague .................... 2
DENMARK ............. 45
EGYPT .................. 20
Alexandria.., ............ 3
EL SALVADOR_ SO3
ESTONIA............. 372
ETHIOPIA ............251
Addis Ababa ............1
FINLAND-------------358
Helsinki ...................9
FRANCE----------------33
Marseille ...............91
Nice ......................93
Paris ........................ 1
GEORGIA------------995
GERMANY. FED.
REP, OF ................49
Berlin ....................30
Frankfurt ...............69
Munich .................. .89
GREECE ................30
Athens ..................01
GREENLAND .......299
GUANTANAMO BAY
(U.S. Naval Base
Cuba) --------------5399
GUATEMALA .......502
Guatemala City ........2
All others ................9
GUYANA .............592
Georgetown.............2
HAITI------------------509
HONG KONG 852
HUNGARY .............36
Budapest.................1
ICELAND.............354
INDIA ...................91
Bombay .................22
New Delhi ..............11
IRAN .....................98
Teheran .................21
IRAQ ...................964
Baghdad ..................1
IRELAND,
REP. OF --------------353
Dublin .....................1
ISRAEL---------------972
Jerusalem ........... .....2
Tel Aviv ...................3
ITALY --------------------39
Florence ..............055
Rome ....................06
Venice .................041
JAPAN ------------------81
Tokyo......................3
JORDAN --------------962
Amman ...................6
KOREA, REP. OF ....82
Seoul ......................2
LATVIA ... ... ..... ....371
--2 LIBERIA ----------31"
MEXICO ----------------52
MexicuCity............55
Tijuana ..................66
MOLDOVA ...........373
MONACO ------------377
All points ...............93
MOROCCO.
KINGDOM OF ......212
NETHERLANDS .....31
Amsterdam............20
NEW ZEALAND 64
Wellington ...............4
NICARAGUA --------505
Managua .................2
NORWAY ...............47
Oslo ......................22
RUSSIA ...................7
Moscow ...............095
SAUDI ARABIA ...966
Riyadh .....................1
SOUTH AFRICA,
REP. OF................27
Durban ..................31
SPAIN ...................34
Madrid ..................91
SWEDEN ...............46
Stockholm ...............8
SWITZERLAND ......41
Geneva .................. 22
Lucerne ................. 41
Zurich .....................1
TAIWAN ..............886
Tainan .....................6
Taipei ......................2
THAILAND ............66
Bangkok ..................2
TURKEY----------------90
Istanbul-Asian .....216
Istanbul - Europe .212
UGANDA .............256
Entebbe .................42
UKRAINE ............380
UNITED ARAB
EMIRATES ...........971
Abu Dhabi ...............2
Al Ain ......................3
UNITED KINGDOM.44
Belfast ..............1232
Glasgow ..............141
London. City ..........20
VATICAN CITY-------39
All points .................6
VENEZUELA----------58
Caracas...................2
YUGOSLAVIA ------381
Belgrade ................11
(Country code for the
United States in 1-for
use when in a foreign
country. To complete
the call, refer to the
dialing instructions in
the country from which
you are calling.)
The Bahamas.
Bermuda. Canada,
Guam, Puerto Rico and
the U.S. Virgin Islands
do not require
international calling
codes. You may place a
call the same way as
long distance calm
within the United
States.
Alabama-AL Fort Lauderdale Louisiana - LA New Jersey-NJ South Carolina-SC
Birmingham...... 205 ...................754. 954 Baton Rouge ......... 225 Atlantic City ........ ..609 Charleston ............ 843
Huntsville 256,938 Fort Myers ............ 239 Houma ................. 955 Camden ............... 856 Columbia.............. 803
Mobile .................. 251 Gainesville ............ 352 Lafayette .............. 337 Elizabeth .............. 908 Greenville ............. 864
Montgomery ......... 334 Jacksonville ......... 904 New Orleans ........ 504 Jersey City .201. 551 South Dakota-SD
Alaska-AK Kinoirnmee....321, 407 Shreveport ............ 318 Newark ......... 862,973 All location s .......... 605
All locations .......... 907 Lakeland ............... 863 Maine-ME New Brunswick Tennessee-TN
Arizona-AZ Miomi............ 305.
Orlando 321 407 . A tons 1' 07 ................... Paterson .......
732. 348
862 973 ' Chattanooga ......... 423
Flagstaff ............... 928 ................ Palm City Maryland-MO New Mexico-NM Clarksville ............. 931
731 Peoria .................. 623 Pensacola ............. 850 Baltimore .....410. . 443 t F zoo - Jackson................
l'.nonnille............... 865 Phoenix ................ 6Ct _, Saraw,,a................ ,, ..1 Silver Sprirrg.240. 301 Roswell ° 75 Scot ndale 480 St Petersburg 2' Massachusetts MA Memphis 901
Tucson ................. 520 Tallahassee ........... 850 Boston.. .......617. 857 New York-NY Nashville .............. o15
Arkansas-AR Tampa .................. 813 Lexington .....339. 781 Albany.................. 518 TeOSS-IX
Fayetteville ........... 479 W. Palm Beach ...... 561 Fitchburg. 351. 978 Binghamton 607 Abilene................. 325
Jonesboro ............ 870 Georgia-GA Salem ..........351, 978 - Buffalo .................
Dee s k evr ,ar
710 Amarillo ............... 806
Little Rock............ 501 . Albany................... 229 Springfield ............
Worcester508
41i
. N York New 212 347 Austin ..................
College Station
512
979 California-CA Atlanta .404. 470, 678 ..... 646. 718 917 Corpus Christi 361 Anaheim 714 Augusta 706 72 Michigan MI Poughkeepsie 845 Dallas...214, 469, 972 Bakersfield ........... 661 .. Macon ............. .. 478 Ann Arbor ' Del Bin 830 Coronado ............. 619 Marietta4l0, 678. 77i) Detroit ................ Rochester ' Syracuse ' ' 315
.................
Fl Paso 91 Esrondido 442 6O ananialr 912 Flint 810
to Valley Stream. Fort Worth 682, 817 k Eureka 0..................... 0 Hawaii-HI Grand api........... r' - White Plains.......... 914 Galveston ............. Fresno ..................
Glendale ...............
559
818
. locations An rocations.......... 808 Lansing ................ 517 North Carolina - NC Houoton281 713. 832
Irvine ................... 949 Idaho-10 Pontiac .........248.947 Asheville............... 828 Laredo ................. 956
Lang Beach , . 562 All locations .......... 208 Saginaw ............... 989 Charlotte ...... 704. 980 Lufkin .................. 936
Los Angeles .......... 213 Illinois-IL Sault Ste Marie .906 Fayetteville ........... 910 Midland - Odessa ....432
310. 323. 626 Arlington Heights Traverse City......... 231 Greensboro.. 336 San Antonio.......... 210
Modesto 209 ...................224.847 Warren ................. 585 Greenville ............. 252 Texarkana .....430,903 ...............
Monterey.............. 831 Carol Stream ........ 630 Minnesota-MN Ralergh - Darhanr .919 Waco....................
Wichita Falls
254
940 Oakland................ 510 Chicago ........ 224. 312 Bloonndngton ......... 952 North Dakota-ND .........
Orange ........... ...... 714 .630, 708. 773. 847 Duluth.................. 218 All locations, ......... 701 Utah-UT
Palo Alto .............. 650 Collinsville ............ 618 Maolt Grove.... 763 Ohio-OH Logan................... 435
Pasadena.............. 626 Elk Grove Village Minneapolis .......... 612 Akron ........... 234,330 SBIt Lake City..801. 385
Poway .................. 858 ...................224,847 Rochester.. ........... 507 Cambridge............ 740 Vermont-VT
Redding ................ 530 Joust ................... 815 St. Claud .............. 320 Cincinnati ............. 513 All locations.......... 802
Sacramento.......... 916 Peoria .................. 309 Sr. Paul ................ 651 Cleveland.............. 216 Virginia-VA San Bernardino ..... 909 Springfield ............ 217 ......... .. - Columbus............. 614 Arlington ....... 571 . 703 San Diego ............. 619 Waukegan .....224. 847 840;....................... 228 ay °n ................. ... Charlottesville ....... 434 San Fernando........ 818 Indiana-IN Gulfport .............. 228 61Yl ................... 440 Fairfax .................. 571 _an Francisco 415, 650 Evansville ............... i2 Jackson 601. 769 Toledo .......... 419, 567 Marion ................. 276 San Jose ..............- 408 Ft ire . .. ........ . .. Wayne . i-n Tupelo.................. 6o2 Oklahoma-OK Norfolk ................. 757 San Ramon
Santa Barbara ....... 805 Gar Missouri-MO Duncan ................
Indianapolis
580 Richmond ............. 804
Santa Monica 310 ........ Columbia... 573 Oklahoma City ......40a Roanoke ............... 540
Temecula tvtusie
South Bend 574 Kansas City 816 Tulsa 918 639 Washington WA
Torrance .......310,424 Sedalia................. 660 Oregon-OR Everett ................. 425 OSlO Sprirrgfield............ 417 Eugene ......... 458, 541 Olympia ................ 360 Colorado-CO Cedar Rapids 319 St. Charles 636 Portland ....... 503. 971 Seattle ................. 206 Boulder Dee Moines 515 ........... . S LouiS............... '. i14 Salem .......... - 50i, 971 Spokane............... 509 Colorado Springs
Denver 303
719
20
Dubuque.. Montana MT Pennsylvania PA Tacoma 253
Graaf Junction ..... 970 M City Mason Sioux City, ............
tn4l
712 All locations .......... 406 Allentown 484.610 Vancouver ............ 360
Connecticut-CT i -KS Kansas-KS Nebraska-NE Erie .....................
Harrisburg
814
jul ............
West Virginia -WV
All locations .......... 304 5 geport............
Hartford
.Ui
860
Dodge City 620
r
Lincoln
North Platt 308 New Castle 724 818 Wisconsin WI
New Haven 203
nS5iv City ........... - Omaha................. 402 Philadelphia.. 215, 267 Eau Claire.....534,715
Topeka ................. 785 Piffsburgh.412. 878 Green ay G B 920 Delaware DE Wichita uS Nevada NV Reading............ 0 Madison 608 All locations .......... 302 Kentucky-KY Carson CF ...........LaVy
775
Scranton .............. 570 ...............
Milwaukee 414
Diet of Columbia DC Ashland 606 Las Vegas g 702 Rhode Island RI
............
Waukesha 262
Washington. .......... 202 Bowling Green 270 New Hampshire-NH All locations .......... 401 W omln -WY
FlorIda-FL Lexington ............. 859 All incati000.......... 603 ns.......... Alil locations 307
Daytona Beaclr...... 386 Louisville .............. 502
Newdale.
Fremont .........83436
New Meadows,
Adams ..........83654
New Plymouth,
Payette..........83655
Nez Perce,
Lewis .............83543
Nordmas, Bonner
8384$
North Fork.
Lemhi.............83466
Notus, Canyon 83656
Oakley, Cassia .83346
Obsidian,
Ketchum 83340
DIs. Gem............83657
Old Town,
Priest River 83822
Oreana, Murphy..83650
Orof inn,
Clearwater......83544
Onburn,
Shoshone. ...... 83849
Ovid, Bear Lake .83260
Palisades,
Bonneville ......83437
Paris. Bear Lake .83261
Parker, Fremont..83438
Parma. Canyon .83660
Patterson, May .83253
Paul, Minidoka .83347
Payette, Pnyette..83661
Peck, Nez Perce..83545
Picabo. Blame .83348
Pierce, Clearwater
83546
Pinehurst,
Shoshone 83850
Pingree,
Bingham 83262
Placerville,
Idaho City 83666
Plummer,
Benewah ........83851
POCATELLO. Bannock.,*
Pollock, Idaho 83547
Ponderay, Bonner
83852
Porthill. Boundary
83853
Pont Falls,
Kootenai 83854
Potlatch, Latah .83855
Preston, Franklin .83263
Priest River.
Bonner..........83856
Princeton, Latah .83857
Rathdrsm,
Kootenai 83858
Rexburg.
Madison... 83440
Richfield, Lincoln 83349
Riddle, Bruneau .83604
Rigby. Jefferson..83442
Riggins. Idaho .83549
Ririe, Jefferson ...83443
Roberts.
Jefferson 83444
Rockland, Power .83271
Rogerson,
Twin Falls 83302
Rupert, Minidoka 83350
Sagle. Bosses .83860
Saint Anthony,
Fremont .........83445
Saint Charles,
Bear Lake 83272
Saint Manes,
Benewah .......83861
Salmon, Lemhi .83467
Samuels,
Sandpoint 83862
Sandpoint.
Bonner ........... 83864
Santa. Benewah. .83866
Shelly, Bingham..83274
Shoshone,
Lincoln ........... 83352
Shoup,
North Fork 83469
Silverton,
Shoshone 83867
Smelterville,
Shoshone 83868
Smiths Ferry,
Cascade 83611
Soda Springs.
Caribou .83276
South Gate Plaza.
Lewiston 83501
Spalding,
Nez Perce.......83551
Spencer, Dubois .83446
Spirit Lake,
Kootenai 83869
Springfield,
Blackfoot 83277
Squirrel, Ashtos,,83447
Stanley, Custer 83278
Star, Ada .83669
Sterling.
Aberdeen 83210
Stites, Idaho 83552
Stone, Mated City
83280
Sugar City.
Madison .........83448
Sun Valley. Blame .......*
Swanlake,
Bannock 83281
Swan Valley.
Bonneville 83449
Sweet. Emmett 83670
Tesdoy, Lemhi .83468
Tensed. Benewah 83870
Terretsn,
Jefferson ........ 83450
Teton, Fremont .83451
Tetonia. Teton 83452
Thatcher, Grace..83283
Troy, Latah.........83871
Twin Eslin.
Twin Falls 83301
Main Office Bones
83303
Ucon. Bonneville .83454
University.
Moscow..........83843
Victor, Tefon.......83455
Viola, Latah........83872
Wallace.
Shoshone 83873
Warren. McCall .83671
Wayan, Caribou .83285
Weippe.
Clearwater .83553
Weiser,
Washington 83672
Wendall. Gooding83355
West Mountain,
Cascade 83611
Weston. Franklin .83286
White Bird,
Idaho .............83554
Wilder, Canyon .83676
Winchester,
Lewis .............83555
Worley, Kootenai.83876
Yellow Pine,
Valley ............. 83677
NEVADA (NV)
Post Office ZIP Code
Alamo................89001
Alpine Village,
R,Sta.

Las Vegas 89100
Arden ................89002
Austin ................ 89310
Babbitt. Ind. Br.
Hawtorse........89415
Baker.................89311
Battle Mountain .89820
Beatty................89003
Beowawe............89821
Black Springs 89401
Blue Diamond 89004

Boulder City 89005
Bunkerville.........89007
Caliente .............89008
Carlin ................. .89822
Carp .................. 89009
Carson City ........89701
Cherry Creek 89312
Contact, Ind. R.
Sta. Jackpot .89825
Crescent Valley,
R. Sta.
Beowawe........89821
Crystal Bay.........89402
Currie................89313
Dayton...............89403
Deeth ................89823
Denio.................89404
Duckwater..........89314
Oyer .................. 89010
East Ely..............89315
East Las Vegas 89011
Elgin .................. 89012
Elko ................... 89801
Ely.....................89301
Empire...............89405
Eureka...............89316
Fallon.................89406
Fernley ............... 89408
Gabbs................89409
Gardnervitle........89410
Genoa................89411
Gerlach..............89412
Glenbrook .......... 89413
Golconda ...........89414
Goldfield ............89013
Gold Point..........89014
Goodsprings,
R. Ste. Jean 89019
Hslleck ..............89824
Hawthorne .........89415
Hazen ................ 89417
Henderson .........89015
Hiko...................89017
Imlay.................89418
Incline Village,
Ind. B. Sta.
Crystal Bay 89402
Indian Springs .89018
Jackpot..............89825
Jarbidge.............89826
Jean.... .............. 89019
Jiggn .................89827
Lake Mead Base,
Sr. Las Vegas..89100
Lamoille ............. 89828
Las Vegasf
Lathrop Welts .....89020
Lee....................89829
Logandale ..........89021
Lovelock.............89419
Lund..................89317
Lusing ............... 89420
McDermitt..........89421
McGill................89318
Manhattan..........89022
Mason,
Ind. B. Ste.
Yerisgton........89447
Mercury.............89023
Mesquite............89024
Mina .................. 89422
Minden ..............89423
Msapa ...............89025
Mostello ............. 89830
Mountain City 89831
Nellis Air Force Base, Br.
Las Vegas 89110
Nixon.................89424
North Las Vegasf
Oronada ............. 89425
Overton ........... ...89040
Owyhee.. ............ 89832
Pahrump............89041
Panaca...............89042
Paradise Valley .89426
Pioche...............89043
Pittnsan.. ............ 89044
Besot
Round Mountain .89045
Ruby Valley ........89833
Ruth..................89319
Schurz...............89427
Searchlight -89046
Silver City ..........89428
Silverpeak..........89047
Silver Springs 89429
Sloan.................89048
Smith ................89430
Sparks...............89431
Steamboat .........89436
Stewart..............89437
Sun Valley

Br, Sparks 89431
Tonopah .......... ...89049
Tuscarora...........89834
Valmy ................89438
Verdi..................89439
Virginia City 89440
Wabuska............89441

Wadsworth 89442
Weed Heights .....89443
Wellington 89444
Wells .................89835
Winnemucca 89445
Yerisgton ...........89447
Zephyr Cove 89448
*There is more than one
ZIP Code for this city. For
further information, visit
www.USPS.com .
Irinij iIiI[:4YtI.n ZIP Codes
IDAHO (ID) Careywood. Eden. Jerome .83325 Hayden Lake. Lewistnn,
Sandpoint 83809 Elba, Cassia.. 83326 Kootenai 83835 Nez Perce.......83501
Carmen. Lernhi .. .83462 Elk City. Idaho .83525 Hazelton. Jerome Lewisville.
Pout Office ZIP Cascade. Valley 83611 Elk Riser. 83335 Jefferson 83431
Code County 0 e &C Castieford, Twin Falls Clearwater 83827 Headquarters. Lowman, Boise .83637
.....................83321 Ellis, Custer 83235 Clearwater 83534 Lucille, Idaho 83542
Aberdeen. Gingham Cataldo. Kootenai Emmett, Gem 83617 Heyburn, Mackay. Custer 83251
83810 Fairfield Camas 83327 Minidoka 83336 Macks Inn
Acequia, Rupert..83350 Challis, Custer 83226 Felt, Teton.......... 83424 Hill City. Camas..83337 Fremont ........83433
Ahsahka. Clearwater Chester. Fremont 83421 Fenn. Grangeville $3531 Holbrook. Oneida 83243 Malad City.
.83520 Chubbock, Pocatello Ferdinand, idaho.83526 Homedale. Oneida ...........83252
Albion. Lassiu.....83311 83202 . Fernwood. Owyhee .83628 Malta, Cassia ......83342
Alnin. Cassia ......83312 ...............
Clark Fork., Bonner Benewab ........ 83830 Hope. Bonner 83836 Morning, Owyhee 83639
American Falls. 83811 Flier, Twin Falls .83328 Horseshoe Bend. May. Lemhi ........83253
Power ............. 83211 .............
Ciarkia, Shoshone Firth, Bingham 83236 Boise .............83629 McCall. Valley 83638
Ammon, Idaho Fulls 83812 Fish Haven, Paris 83287 Howe. Butte .......83244 McCammon,
83401 Clayton, 83277 .......... Custer ....... Fort Hall Huston Canyon 83630 Bannock 83250
Arbon, Power 83212 .. water, K, . ooski i..lea a Pacatello ........ 83203 Idaho City, Boiue.83631 Medimont,
Arcs, Butte 83213 ...................83539 Franklin, Frankkn.83237 IDAHO FALLS, Harrison 83842
Arimu, Bannock..83214 - Clifton. Franklin ..83228 Fruitland, Payette Bonneville ............* Melba. Canyon 83641
Ashton. Fremont .83420 Cobalt, Lemhi.....83229 ..................... $3619 Indian Valley. Menan, Jefferson 83434
Athol. Kootenai 93801 Cocolaila, Bonner Fruitvale. Adams .83620 Adams ...........83632 Meridian. Ada 83642
Atlanta, Elmore 83601 83813 Garden valley. Inkom, Bannock. .83245 Mesa, Cambridge83643
Atomic ' . ..I
,
... Coeur .............. D'Alene, Boise ............. 83522 Iona, Bonneville .83427 Middleton.
Bingham ............83215 Kootenai 83814 Genesee, Lotah...83832 Irwin, Bonneville .83423 Canyon..........83644
Avery. Shoshone .83802 Cslburn Geneva Island Park Midvale,
Bancroft. Caribou Sandpoint 83865 Bear Lake 83238 Fremont .........83429 Washington 83645
Conda Caribou 83230 Georgetown Jerome Jerome 83338 Minidoka
Bunks. Boise ......83602 Coolin, Banner 83821 Bear Lake 83239 JuIiaetta Latah...83535 Minidoka .......83343
Basalt, Bingham .83218 Corral, Fairfield .83322 Gibbonsville. Kamiah. Lewis .83536 Monteniew.
Bayview. Kootenai Cottonwood. Lemhi... .......... 83463 Kellogg, Jefferson 83435
83803 Idaho 83522 Glenns Gerry. Shoshone 83837 Montour Emmett
Bellevue, Blame .83313 Council. Adams .83612 Elmore ........... 83623 Kendrick. Latah .83537 .....................83517
Bern, Bear Lake..83220 Crai - gmont. Lewis 83n23 Gooding. Gooding Ketchum, Blame .83340 Montpelier.
Blackfoot. Bingham Culdesac. 83330 Keutervile, Bear Lake 83254
83221 Nez Perce 83524 Grace Caribou 83241 Cottonwood 83538 Moore Butte 83255
Blanchard, Bonner Darlington Grand View, Kimberly Mooreland,
83804 Moore ............83231 Owyhee .......... 83624 Twin Falls 83341 Bingham 83256
Blios..83314
" Dayton. Franklin..83232 Grangeville, King Hill, Elmore.83633 Moscow, Latah .83843
Bloomington, Deary, Latuh.......83823 Idaho ............. 83530 Kingston, Mountain Home,
Bear Lake . . 83223 Delco, Cassia 83323 Grasmere, Shoshone 83839 , Elmore ...........83647
Boise Ad Bruneau ......... 83604 Kooskia, Idaho .83539 Mountain Home AFB,
cr5 Ferry, B snn e. ry. Benewah ........83824 Greencreek, Kootenai. Mountain Home
Boundary .......83805 Dietrich, Cottonwood .... 83533 Sandpoint 83840 .....................83648
Bovill, Latah .......83806 Sl,zshone.......83324 Greenleat, Kuna. Ada..........83634 Moyle Springs,
Brunesu, Owyhee Dingle, Bear Luke Canyon ........... 83626 Laclede. Bsnser..83841 Boundary .......83845
83604 83233 Hagemao Lake Fork Mullan
Buhl. Twin Falls 83316 Dixie. Elk City .....83525 Gooding ......... 83332 McCall ............ 83635 Shoshone 83846
Burley, Cassia 83318 Donnelly. Valley .83615 Halley. Blame ..... 83333 Lapwai. Murphy, Owyhee.83650
Calder, Shoshone Dover. Bonner .83825 Hamer. Jefferson 83425 Nez Perce.......83540 Murray, Wallace .83874
83808
. Downey, Hammett, Lava Hot Springs, MLirtssgli.
Caldwell, Canyon 83605 Bannock 83234 Elmore ........... 83627 Bannock 83246 Twin Falls 83344
Main Office Boxes Driggs, Teton 83422 Hansen, Leudore, Lemhm...83464 Nat, Malta .........83342
83606 Dubois, Clark 83423 Twin Falls.. 83334 Lemhi, Lemhi......83465 Nampa. Canyon ..........
Cambridge . Eagle, Ada..........83616 Harrison, Lenore. Naples, Boundary
ANNUAL REPORT
OF
IDAHO SEPARATED RESULTS OF OPERATIONS
(Telecommunications Utilities Form I)
el of the Gem State, Inc. dibla CenturyLink
TO THE
IDAHO PUBLIC UTILITIES COMMISSION
P0 BOX 38720
BOISE, ID 83720-0074
Notes to Separated Results of Idaho Operations
1 Local service revenue is separated between billed (accrued) and EAS net settlements. The EAS billed amount represents
EAS surcharges and measured EAS services. The EAS net settlements amount equals the contracted amount of
EAS settlement payments to the independents. Note: EAS settlement expense is recorded in expense account 6728.
Some portion of local billing is assigned to the interstate jurisdiction. See FCC Part 36.212.
2 Account 508X is for access charges. Split the account between customer access line charges (CALC), switched and
special.
3 Account 5IXX applies to interstate and intrastate billed toll.
a.The intraLATA gross billed toll should equal the billed toll combined.
b.The private line amount should equal the ITC's private line toll.
c.The settlement amount is the operator surcharge revenues billed and retained by the ITCs and recorded as a debit to
5100 MTS Toll Revenue accounts.
4 Accounts 5270 and 5280 cover billing and collection access revenues for interstate and intrastate respectively.
5 Summary and Detail accounts:
a.Operating Expenses - The summary (page 1) should agree with the details (pages 5 and 6).
b.Telecom Plant in Service - The summary (page 2) should agree with the totals (page 3).
c.Depreciation & Amortization Reserves - The summaries (page 2) should agree with the totals (page 4).
6 Details of general taxes and the computation of state and federal income taxes are found on page 7.
7 The Equal Access Equipment is determined as defined in FCC Part 36.191.
8 Account 6511 Property Held for Future Use Expenses and Account 6562 Amortization Expenses Associated with Property
Held for Future Use are not "above-the-line" items in Idaho.
1
Notes to Separated Results of Idaho Operations
(Continued)
9 Account 6540 includes access charges and B & C expenses paid to LECs. See FCC Part 36.354. Carrier access charge
B & C expenses in account 6623 are expenses associated with the billing and collecting of access charges to
interexchange carriers. See FCC Part 36.381.
10 Equal Access Provision expenses are determined as defined in FCC Part 36.421.
11 Universal Service Fund expenses adjustment is determined as defined in FCC Part 36.631. The expense adjustment is
added to interstate expenses and deducted from state expenses. The effect is zero on total Idaho operations.
12 Lifeline Connection Assistance expense adjustment is determined as defined in FCC Part 36.741. The expense
adjustment is added to interstate expenses and deducted from state expenses. The effect is zero on total Idaho
operation.
13 Line 7 = revenues - expenses - general taxes (excluding SIT).
14 Line 9 is the basis for all income tax separations. See FCC Part 36.412.
15 Line 10 = SIT Base Miscellaneous Adds and Deducts. This may be obtained from tax workpapers or,
if multi-state operation, backed into by dividing the current SIT by .08 then subtracting line 9. If the "backed into"
approach is used, make sure prior year adjustments are first removed from current SIT.
16 Current SIT should reflect the removal of all prior period adjustments.
17 Line 13 = FIT Base Miscellaneous Adds and Deducts. This may be obtained from tax workpapers or backed into by
taking the current FIT plus claimed ITC, dividing the effective FIT rate and then subtracting line 12 and line 9.
If the "backed into" approach is used, make sure prior year adjustments are first removed from current FIT.
18 Current FIT should reflect the removal of all prior period adjustments.
2
Notes to Separated Results of Idaho Operations
(Continued)
19 Separation Paramenters drive the allocation of certain plant and expense costs to operation and services. The
parameters are designed to perform validity tests on separation studies and provide a basis to forecast
future test year separations. All parameters reflect study area annual totals.
20 Current Composite SPF - It represents a composite of the pre and post-conversion SPF for those companies involved in
toll route conversions to EAS during the year.
21 COE Cat 3-See FCC Part 36.125 and PUC Order 93-1133, Appendix A.
22 Exchange Trunk MOU - See FCC Part 36.155.
23 Host/Remote MOU Kilometers - See FCC Part 36.157.
24 Equal Access MOU - See FCC Part 36.191.
25 Operator Standard Work Seconds - Used to separate operator services expenses if different from those used for
COE Cat. 1 plant.
26 Tandem Switching MOU - See FCC Part 36.124.
27 Unseparated Loop Cost - See FCC Part 36.621.
28 Gross Billed Revenues are defined differently for the following expenses:
a.Marketing - See FCC Part 36.372
b.Payment and Collection, End User - See FCC Part 36.377(a)(2).
c.Payment and Collection, CXR - See FCC Part 36.377(a)(5).
29 Service Order Contacts:
a.Service Order Processing, End User - See FCC Part 36.377)a)(1).
b.Service Order Processing, CXR - See FCC Part 36.377(a)(4).
3
Notes to Separated Results of Idaho Operations
(Continued)
30 Billing Inquiry Contacts:
a.Billing Inquiry, End User - See FCC Part 36.377(a)(3).
b.Billing Inquiry, CXR - See FCC Part 36.377(à)(6).
31 SP and RC Messaging - These messages are used to separate Account 6623, Revenue Accounting - Toll Ticket
Processing expenses - See FCC Part 36.379.
32 Big Three Expense Facto - See FCC Part 36.392.
4
FORM I INPUT MASTER
COMPANY NAME: CenturyTel of the Gem State,
-
Inc dibla CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
- Total Idaho Interstate Operation Intrastate Operation
Operations MTS & WATS TOLL PLS MTS & WATS TOLL PLS
FCC Account and Note Line Subject To Switched Special Switched Special Local
Description No. No. Separations Access Access Total Access Access EAS (other) Total
SUMMARY
Operating Revenues
5OXX Local -Billed (1) 1. 513,895 0 513,895 513,895
-EAS Billed (1) 2. 0 0 0
-EAS Settlement (1) 3. 0 0 0
508X Access-SLC (End User) (2) 4. 103,376 103,376 103,376 0
-Switched (TS+NTS) (2) 5. 1,003,189 937,845 937,845 65,343 65,343
-Special (2) 6. 29,838 26,448 26,448 3,390 3,390
51XX Toll -Message (3a) 7. (37) 0 (37) (37)
-Private Line (3b) 8. 0 0 0
-Settlement (3c) 9. 0 0 0
52XX Misc. -Billing & Collection (4) 10. 17,704 7,989 7,959 9,745 9,745
-Directory Advertising 11. 8,254 0 8,254 8,254
-Operating Rents 12. 2,631 974 106 1,080 618 39 894 1,551
-Other Misc. 13. 2,913 2,017 39 2,055 853 5 858
530X Less: Uncollectible Rev. (-) 14.
15.
(4,744) (1,114) (1,114) (1,196) (2,435) (3,631)
Total Revenues 1,677,017 1,051,057 26,592 1,077,649 75,326 3,434 0 520,608 599,368
Operating Expenses
61XX-64XX Plant Specific Oper. (5a) 16. 477,555 185,383 18,509 203,892 108,165 6,899 0 158,599 273,663
65XX Plant Nonspecific Operations (5a) 17. 112,671 68,813 5,131 73,944 (6,917) 1,904 0 43,740 38,727
656X Depreciation & Amortization (5a) 18. 456,409 188,589 16,685 205,274 97,322 5,969 0 147,844 251,135
66XX Customer Operations (5a) 19. 119,114 20,246 1,381 21,627 29,569 1,164 0 66,754 97,487
67XX Corporate Operations (5a) 20. 177,084 67,938 5,709 73,647 38,681 2,287 0 62,469 103,437
Other Operating (5a) 21. 74 462,698 2 462,700 16 1 0 (462,643) (462,626)
Total Expenses (5a) 22. 1,342,907 993,667 47,417 1,041,084 266,836 18,224 0 16,763 301,823
Operating Taxes: (6)
7240 General Taxes 23. 34,433 12,278 1,212 13,490 7,485 450 0 13,008 20,943
7230 State/Local Inc. Tax (Current) 24. 23,874 3,574 (1,766) 1,807 (15,943) (1,221) 0 39,230 22,066
7220 Federal Income Tax (Current) 25. 96,091 14,385 (7,110) 7,275 (64,170) (4,913) 0 157,899 88,816
7250 Net Deferred Income Taxes 26. 0 0 0
7210 Net Investment Tax Credits 27. 0 0 0
Total Taxes 28. 154,398 30,236 (7,664) 22,573 (72,627) (8,684) 0 210,137 131,826
Net Operating Income - 29. 179,712 27,153 (13,161) 13,992 (118,882) (9,107) 0 293,709 168,720
T148 Form l.xls Page 1
NAME: CenturyTel of the Gem State, Inc dibla CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations

Total Idaho Interstate Operation intrastate uperation
Operations MTS & WATS TOLL PLS MTS & WATS TOLL PLS
FCC Account and Note Line Subject To Switched Special Switched Special Local
Description I No. I No. I Separations Access Access Total I Access Access EAS (other) Total
SUMMARY (continued)
(5b) 1. 12,244,858 4675,916 480,924 5,156,840 2,809,890 178,430 0 4,099,698 7,088,018
Average Rate Base
2001 Telecom. Plant in Service
2005 Plant Acquisition Adjustment 2. 0 0 0
3100 Less: Accumulated Depr. (-) (5c) 3. (7,425,642) (2,754,805) (298,840) (3,053,645) (1,747,684) (113,114) 0 (2,511,199) (4,371,997
34xx-36xx Accumulated Amort. (-) (5) 4. 0 0 0
4100-4340 Accum. Deferred Tax (-) 5. (1,025,397 (381,586) (40,273) (431,839) (235,303) (14,942) (343,313) (593,558)
1220 Materials and Supplies 6. 5,987 1,787 276 2,063 1,609 97 2,218 3,924
Equal Access Equipment (7) 7. 0 0 0
Other Rate Base 8. 327,883 138,893 12,911 151,804 69,803 4,432 101,844 176,079
Total Average Rate Base - 9. 4,127,689 1,670,225 154,998 1,825,223 898,315 54,903 0 1,349,248 2,302,466
T148 Form l.xls Page 2
COMPANY NAME: CenturyTel of the Gem State, Inc dibla CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
Total Idaho Interstate Operation Intrastate Operation
OperationsMTS & WATS TOLL PLS MTS & WATS TOLL PLS
FCC Account and Note Line Subject To Switched Special Switched Special Local
Description No No Separations Access Access Total Access Access EAS (other) Total
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20,
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
22XX Central Office Equipment:
CAT 1-Operator Systems
CAT 2-Tandem Switching (Alloc.)
CAT 2-Tandem Switching (Assign.)
CAT 3-Local Switching
CAT 4.12 -Exch. Trunk (Joint Use)
CAT 4.12 -Exch. Trunk (Ded. Use)
CAT 4.13 -Subscr. Line (Joint Use)
CAT 4.13 -Subscr. Line (Ded. Use)
CAT 4.23 -IX Trunk (Joint Use)
CAT 4.23 -IX Trunk Ckt. (Ded. Use)
CAT 4.3 -Host/Remote Trunk Ckt.
Other COE
Total COE
23XX information Orig./Term. Equipment
CAT 1-Regulated CPE
Other lOT
Total lOT
24XX Cable & Wire Facilities:
CAT 1.3-Subscriber Line (Common)
CAT 1.1,2-Subscriber Line (Ded.)
CAT 2-Exch. Trunk (Joint Use)
CAT 2-Exch. Trunk (Ded. Use)
CAT 3-IX Trunk (Joint Use)
CAT 3-IX Trunk (Ded. Use)
CAT 4-Host/Remote Trunk
Other C&WF
Total C&WF
26XX Other Assets:
Capital Leases
Leasehold Improvements
Intangibles
Total Other Assets
Total Telecom. Plant In Service
0 0
0 0
0 0
1,781,722 1,514,464 1,514,464
2,594 0
0 0
1,063,019 265,755 265,755
46,457 26,896 26,896
216,671 128,735 128,735
58,210 40,423 40,423
12,307 8,920 8,920
0 ____ 0 0
0 0
0 ____ 0
6,573,340 1,643,335 1,643,335
287,277 166,318 166,318
27,130 0
0 0
378,990 224,523 224,523
268,329 222,334 222,334
893,489 647,575 647,575
0 ____ ____ 0
0 0
0 0
o ____ ____ 0
0
0
0
267,268 267,258
2,594 2,594
0
308,105 489,159 797,264
14,671 4,890 19,561
87,936 0 ________ 87,936
17,787 17,787
2,831 556 3,387
0
0
0
1,905,217 3,024,788 4,930,005
90,719 30,240 120,959
27,130 27,130
0
164,467 154,467
45,996 45,995
205,543 40,371 245,914
0
0
0
0
178,430 0 4,099,698 7,088,018
T148 Form l.xls Page 3
FORM I INPUT MASTER
COMPANY NAME: CenturyTel of the Gem State, Inc dibla CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
-
- Total Idaho Interstate Operation Intrastate Operation
Operations MTS & WATS TOLL PLS MTS & WATS TOLL PLS
FCC Account and Note Line Subject To Switched Special Switched Special Local
Description No No Separations Access Access Total Access Access EAS (other) Total
Depreciation & Amortization
Accumulated Depreciation Detail
311X General Support Facilities 1. (460691) (175,923) (18,094) (194,017) (105,717) (6,713) (154,244) (266,674)
312X Central Office Switching 2. (929,378) (789,971) (789,971) (139,407) (139,407)
312X Operator Systems 3. 0 0 0
312X Central Office Transmission 4. (1218,728) (351,363) (58,635) (409,998) (347,410) (28,270) (433,050) (808,730)
313X Information Orig./Term. Equip. 5. 0 0 0 0 _______ 0 0
314X Cable & Wire Facilities 6. (4,816,845) (1,437,548) (222,111) (1,659,659) (1,294,557) (78,131) (1,784,498) (3,157,186
Total Accumulated Depreciation (Sc) 7. (7,425,642) (2,754,805) (298,840) (3,053,645) (1,747,684) (113,114) 0 (2,511,199) (4,371,997
Accumulated Amortization Detail
3410 Capital Leases 8. 0 0 ________ 0
3420 Leasehold Improvements 9. 0 0 0
3500 Intangibles 10. 0 0 0
3600 Acquisition Adjustment 11. 0 01 0
Total Accumulated Amortization (Sc) 1 12. 01 0 0 01 0 0 0 0 0
T148 Form l.xls Page 4
FORM I INPUT MASTER
COMPANY NAME: CenturyTel of the Gem State, Inc dibla CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
FCC Account and
Description
-
Note
No.
-
Line I No.
Total Idaho
Operations
Subject To
Separations
Interstate Operation Intrastate Operation
MTS & WATS TOLL PLS
Switched Special
Access Access Total
MTS & WATS TOLL PLS
Switched Special Local
Access Access EAS (other) Total
OPERATING EXPENSE DETAIL
6IXX-64XX Plant Specific Operations
6110-20 General Support Facilities 1. 45,060 17,207 1,770 18,977 10,340 657 15,086 28,083
621X Central Office Switching 2. 47,627 28,715 1,008 29,723 5,972 486 11,446 17,904
6220 Operator Systems 3. 0 0 0
623X Central Office Transmission 4. 80,795 48,713 1,710 50,423 10,131 824 19,417 30,372
63XX Information Orig./Term. Equip. 5. 0 0 0
64XX Cable & Wire Facilities 6. 304,073 90,748 14,021 104,769 81,722 4,932 112,650 199,304
Total Plant Specific (5a) 7. 477,555 185,383 18,509 203,892 108,165 6,899 0 158,699 273,663
65XX Plant Nonspecific Operations (8)
6512 Provisioning 8. 4,180 1,596 164 1,760 959 61 1,400 2,420
653X Network Operations 9. 126,460 48,291 4,967 53,258 29,019 1,843 42,340 73,202
6540 Access Paid to LEC5 (9) 10. (17,969) 18,926 18,926 (36,895) (36,895)
Total Plant Nonspecific (5a) 11. 112,671 68,813 5,131 73,944 (6,917) 1,904 0 43,740 38,727
656X Depreciation & Amortization (8)
6561 General Support Facilities 12. 24,294 9,277 964 10,231 5,875 364 8,134 14,063
6561 Central Office Switching 13. 91,526 77,797 77,797 _______ _______ 13,729 13,729
6561 Operator Systems 14. 0 0 ________ ________ 0
6561 Central Office Transmission 15. 12,969 3,739 624 4,363 3,697 301 4,608 8,606
6561 Information Orig./Term. Equip. 16. 0 0 ________ ________ 0
6561 Cable &Wire Facilities 17. 327,620 97,776 15,107 112,883 88,050 5,314 121,373 214,737
6563 Capital Leases 18. 0 0 0
6563 Leasehold Improvements 19. 0 0 0
6564 Intangibles 20. 0 0 0
6565 Acquisition Adjustment 21. 01 0 0
Total Depreciation & Amortization 22. (5a) 456,409 188,589 16,685 205,274 97,322 5,969 0 147,844 251,135
T148 Form I.xls Page 5
FORM I INPUT MASTER
COMPANY NAME: CenturyTel of the Gem State, Inc dibia CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
-
- Total Idaho Interstate Operation Intrastate Operation
Operations MTS & WATS TOLL PLS MTS & WATS TOLL PLS
FCC Account and Note Line Subject To Switched Special Switched Special Local
Description No. - No. - Separations Access Access Total Access Access EAS (other) Total
OPERATING EXPENSE (continued)
66XX Customer Operations
661X Marketing 1. 23,828 8,431 847 9,278 10,142 428 3,980 14,550
662X Operator Services 2. 2,991 25 25 910 2,056 2,966
662X Directory Publishing-Alpha. 3. 0 0 ________ ________ 0
662X Directory Publishing -Classified 4. 0 0 0
662X Directory Publishing -Foreign 5. 0 0 ________ ________ 0
6623 Service Order Proc-End User 6. 50,370 14 14 94 50,262 50,356
6623 Payment & Collection-End User 7. 5,488 1,667 1,667 1,968 4 1,849 3,821
6623 Billing Inquiry-End User 8. 4,494 3 3 18 4,473 4,491
6623 Service Order Proc.-CXR 9. 4,054 819 205 1,024 2,784 246 3,030
6623 Payment & Collection-CXR 10. 0 0 ________ ________ 0
6623 Billing Inquiry-CXR 11. 6,169 1,245 312 1,557 4,238 374 4,612
6623 Coin Administration 12. 0 0 0
6623 Rev. Acctg.-Toll Ticket Proc. 13. 1,997 238 238 1,759 1,759
6623 Rev. Acctg.-Local Mess. Proc. 14. 0 0 ________ ________ 0
6623 Rev. Acctg.-Other Bill &Coll. 15. 11,781 3,513 3,513 4,134 4,134 8,268
6623 Rev. Acctg.-SLC Billing 16. 620 620 620 ________ ________ 0
6623 Rev. Acctg.-CXR B & C (9) 17. 7,268 3,634 3,634 3,634 3,634
6623 B & C Amts Paid to LECs (9) 18. 0 0 0
6623 Other Customer Service 19. 54 U 54 0
Total Customer Operations (5a) 20. 119,114 20,246 1,381 21,627 29,569 1,164 0 66,754 97,487
67XX Corporate Operations:
671X Executive & Planning 21. 11,452 3,998 390 4,388 2,642 156 4,266 7,064
672X General & Administrative 22. 165,632 63,940 5,319 69,259 36,039 2,131 58,203 96,373
6728 EAS Settlement 23. 0 0 0
Total Corporate Operations (5a) 24. 177,084 67,938 5,709 73,647 38,681 2,287 0 62,469 103,437
Other Operating Expenses:
----Contributions #7370/AFUDC#7340 (10) 25. 74 29 2 31 16 1 26 43
Universal Service Fund (11) 26. 0 458,561 458,561 (458,561) (458,561)
Lifeline Connection Assistance (12) 27. 0 4,108 4,108 (4,108) (4,108)
Total Other (5a) 28. 74 462,698 2 462,700 16 1 0 (462,643) (462,626)
Total Operating Expenses (5a) 29. 1,342,907 993,667 47,417 1,041,084 266,836 18,224 0 16,763 301,823
T148 Form l.xls Page 6
FORM I1NPIJT MASTER
COMPANY NAME: CenturyTel of the Gem State, Inc dibla CenturyLlnk For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
FCC Account and
Description
Note
No.
Line I No.
Total Idaho
Operations
Subject To I Separations
interstate Operation Intrastate Operation
MTS & WATS TOLL PLS
Switched Special
Access Access Total
MTS & WATS TOLL PLS
Switched Special Local
Access Access EAS (other) Total
OPERATING TAXES DETAIL
7240 General Taxes
7240 Property 1. 30,867 11,787 1,212 12,999 7,083 450 10,334 17,867
7240 Gross Receipts 2. 3,075 0 402 2,674 3,075
7240 PUC Fee 3. 0 0 0
7240 Franchise Fees 4. 0 0 0
7240 Other 5. 491 491 0 491 0 0 0 0
Total General Taxes 6. 34,433 12,278 1,212 13,490 7,485 450 0 13,008 20,943
72XX Income Taxes (Calculated)
Net Income Before SIT& FIT (13) 7. 299,677 45,112 (22,037) 23,075 (198,995) (15,240) 0 490,837 276,603
Less Fixed Charges (-) 8. 0 0 0 0 0 0 0 0 0
Subtotal (lines 7-8) (14) 9. 299,677 45,112 (22,037) 23,075 (198,995) (15,240) 0 490,837 276,603
Other SIT Base Add/Ded. (+-) (15) 10. (1,257) (439) (43) (482) (290) (17) 0 (468) (775)
298,420 44,673 (22,080) 22,593 (199,285) (15,257) 0 490,369 275,828 SIT Taxable Inc. (lines 9+-10) 11.
23,874 3,574 (1,766) 1,807 (15,943) (1,221) 0 39,230 22,066 7230 SIT-Current (at 8%) (16) 12.
Other FIT Base Add/Ded. (+-) (17) 13. (1,257) (439) (43) (482) (290) (17) 0 (468) (775)
274,547 41,099 (20,313) 20,785 (183,342) (14,036) 0 451,140 253,761 FIT Taxable Inc. (lines 9-12+-13) 14.
96,091 14,385 (7,110) 7,275 (64,170) (4,913) 0 157,899 88,816 Gross FIT (at 35%) 15.
7210P Claimed ITC (-) 16. 0 0 0 0 0 0 0 0
Surtax Elimination (-) 17. 0 0 0
96,091 r 14,385 (7,110) 7,275 (64,170) (4,913) 0 157,899 88,816 7220 FIT-Current (lines 15.16-17) 1 (18) 1 18.
T148 Form l.xls Page 7
6,094,752 4,169,660 0
0.339680 0.232390 0.000000
0.250000 0.289840
0.250000 0.289840
0.250000 0.289840
0.850000 0.000000
0.297670 0.25279
6,094,752 4,169,660 0
0.850000 0.00000 0.000000
10,874,024 3,451,452
5,696,384 2,819,180
5,665,369 3,869,889
53,623,694 36,891,837

552,753 629,715

306,672 362,626

552,753 629,715

10 68

25 74
5 32
25 74
64,842 480,141
0.349100 0.230673 0
0.034047 0.013640
0
,665,369 3,869,889
7
0.150000
0.44954
7,678,20
0.15000
677,916
237,129
340,122
0
36,281
7,956
FORM I INPUT MASTER
COMPANY NAME: CenturyTel of the Gem State, Inc d/b/a CenturyLink For The Year Ended: December 31, 2010 Separated Results of Idaho Operations
FCC Account and
Description
Note
No.
Line
No.
Total Idaho
Operations
Subject To
Separations
Interstate Operation Intrastate Operation
MTS & WATS TOLL PLS
Switched Special
Access Access Total
MTS & WATS TOLL PLS
Switched Special Local
Access Access EAS (other) Total
IFor The Year Ended: December 31, 2010
NAME: CenturyTel of the Gem State, Inc d/b/a CenturyLlnk
Total Idaho Intrast
Operations

Description Note Line Subject To Interstate
No. No. Separations Toll Toll

n Parameters (19)
Separated Results of Idaho Operations
EAS Local
SLU Minutes of Use (MOU) 1. 17,94
SLU Factor 2. 1.00
Base SPF -January 1 3. 1.00
Base SPF - December31 4. 1.00
Current Composite SPF (20) 5. 1.001
1996 Weighted DEM 6. 1.001
1998 Unweighted OEM 7. 1.001
Current CAT 3 Dial Equipment Minutes (21) 8. 17,94
Current Composite DEM Factor 9. 1.001
Exchange Trunk - Joint Use MOU (22) 10.
Host/Remote MOU Kilometers (23) 11. 15,00
Equal Access MOU (24) 12. 8,516
Operator Standard Work Seconds (25) 13.
Tandem Switching MOU (26) 14.
IX Conversation MOU 15. 9,536
IX Conversation Minute Kilometers 16. 90,51
Other Parameters
Access Lines 17. 1
Unseparated Loop Cost © 11.1 ROR (27) 18. 1,351
Gross Billed Revenues
-Marketing Allocation Basis (28a) 19. 1,416
-Payment & Collection-End User (28b) 20. 1,009
-Payment & Collection-CXR (28c) 21. 1,18
Service Order Contacts
-Service Order Proc.-End User (29a) 22. 39
-Service Order Proc.-CXR (29b) 23.
Billing Inquiry Contacts
-Billing Inquiry-End User (30a) 24. 7
-Billing Inquiry-CXR (30b) 25.
SP+RC Toll Messages (31) 26. 54
EAS/Local Messages (Msg. Proc.) 27.
'BIG 3' Expense Factor-Message (32) 28. 1.0
-PLS & Special Access 29.
Operator Services Expense -- Factor 30.
Access Minutes of Use (End Office) - 31. 9,536
T148 Form l.xls Page 8