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Home My WebLink AboutSecond Intermountain Gas.pdf~.r7 fj ')- EXECUTIVE OFFICES INTERMOUNTAIN GAS COMPANY F~ECE!VEO 555 SOUTH COLE ROAD. P.O. BOX 7608 . BOISE, IDAHO 83707 . (208) 377-6000 . FAxF.:#-1~~7 21102 ~lOV 16 Pi', 4: 06 November 18, 2002 ID !',po PUfJUC UnllT IES' COMt~IISSHJN Ms. Jean Jewell Commission Secretary Idaho Public Utilities Commission 472 W. Washington St. P. O. Box 83720 Boise , 10 83720-0074 '"""",,..."~OO .... .... 0""" """""'"' RE:Intermountain Gas Company Case No. GNR-02- Dear Ms. Jewell: Pursuant to the above referenced Case , attached are an original and seven copies of Intermountain Gas Company s response to the Second Production Request of the Commission Staff. The following person prepared the attached responses and is the record holder of same: Terri Shoen Director - Customer Service Intermountain Gas Company 555 So. Cole Road Boise, 10 83709 Phone - (208) 377-6075 Should the need arise, the following individual could sponsor the attached responses at a hearing: Paul Powell Senior Vice President Finance & Administration , CFO Intermountain Gas Company 555 So. Cole Road Boise, 10 83709 Phone - (208) 377-6064 If you have any questions or require additional information regarding the attached , please contact me at 377-6064. Sincerely, Paul Powell Sr. Vice President Finance & Administration , CFO PP/slk Attachments General Clarification: All questions refer to information specific to Idaho customers or each Applicant's Idaho service territory. Request No. 19:For each Applicant, how many residential customers received a LIHEAP benefit but did not declare eligibility for protection from disconnection during the moratorium for the 1999-2000 2000-and 2001-02 heating season? For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 19: Customers receiving LIHEAP benefits that did not declare for moratorium protection: Year 1999-2000 2000-2001 2001-2002 077 512 282 Request No. 20: For each Applicant, please provide the number of Idaho residential customers served as of October 1 2001 and April 1 2002 respectively. For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. Total number of residential customers: Date 0ct- Apr- Request No. 21: For each Applicant, please provide the number of Idaho residential customers who had a past due amount owing as of October 1 2001 December 1 2001 , March 1 2002 and April 1 2002 respectively. For A vista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 21: Total number of residential customers with a past due balance: Date 0ct - Dec- Mar- A r- 661 617 782 000 33% 27% 10.52% 10.60% As shown in the table above, the number of past due customers compared to total residential customers increases following the winter heating season.With the Winter Protection Pilot requiring at least a reduced payment throughout the winter heating months, Intermountain believes there will be a reduction in the number of customers with a past due balance following the winter heating season. Request No. 22: For each Applicant, how many of the Idaho residential customers who had a past due amount owing as of March 1 , 2002 and April 1 , 2002, received LIHEAP benefits during the previous heating season? For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 22: Total number of customers with past due balance that received LIHEAP benefits the previous winter: Date 681 N/A* 2,430 Mar- A r- Ma - *Due to problems with historical data retrieval, the requested information from April of 2002 is not available. Request No. 23: For each Applicant, please provide the total revenue past due and owed by residential customers as of October 1 , 2001 , December 1 , 2001 , March 1 , 2002 and April 1 2002 respectively.For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 23: Total dollar amount past due for residential customers: Date 0ct- Dec-0 1 Mar- A r- $206,210 $336,124 $3,826,161 $3,717,232 The Winter Protection Pilot will require that all customers make at least a reduced payment during the winter months. By requiring customers to establish a minimum payment, the total amount the customer will owe after the winter heating season will become more manageable to the customer which should also help to reduce the marked increase in past due amounts March vs December. Request No. 24: For each Applicant, please provide the number of Idaho residential disconnections for nonpayment for each month between November 2000 and March 31 2001. For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 24: Total number of residential non-pay disconnects by month: Date November 2000 December 2000 Janua 2001 Februa 2001 March 2001 238 188 178 838 Non-pay disconnects were lower than normal in March 2001 because Intermountain Gas Company voluntarily complied with an IPUC Staff request to delay disconnects due to the severe winter weather. April 2001 had 1 023 non-pay disconnects. Request No. 25: For each Applicant, please provide the number of Idaho residential disconnections for nonpayment for each month between November 1 2001 and March 31 2002. For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 25: Total number of residential non-pay disconnects by month: Date November 2001 December 2001 Janua 2002 Februa 2002 March 2002 379 118 244 336 539 Request No. 26: For each Applicant, please provide the aggregate number of residential disconnections for nonpayment between April 1 2000 and October 31 2000. For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 26: Total number of residential non-pay disconnects for April 2000 through October 2000: Date Total Disconnects Request No. 27: For each Applicant, please provide the aggregate number of residential disconnections for nonpayment between April 1 , 2001 and October 31 , 2001. For A vista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 27: Total number of non-pay disconnects for April through October 2001: Date Total Disconnects Request No. 28: For each Applicant, what is the gross residential write-off ratio (total residential revenue divided by total residential write-offs) for calendar years 1999, 2000 and 2001? For Avista, please provide a further breakdown of customers by the following categories: electric only, gas only, and gas and electric combined. Reply to Request No. 28: Total revenue and total write-off amounts. Total revenue dollars to one dollar of write-off: Calendar Year 1999 $78 204 945 2000 $96 545 084 2001 $132 576 266 087 283 112 574 391 294 $71.92 to $1 $86.77 to $1 $55.44 to $1 39% 15% 80%