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Home My WebLink About20210825Avista to Staff 1-7.pdf. :: i._:r I JURISDICTION CASE NO: REQUESTER: TYPE: REQUEST NO.: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION . : , ' :..1 ;3 Pi1 3: [i 6 IDAHO DATE PREPARED: O8l22l2[2l *,,;i*{;iOilAW-G-2I-06 WITNESS:IPUC RESPONDER: Joel Anderson Production Request DEPARTMENT: Regulatory AffairsStaff-001 TELEPHONE: (509) 495-2811 REQUEST: Please provide all internal audit reports and SOX reports detailing the FCA revenue determination during the 18-month deferral period, January 1,2020 through June 30, 2021. These include any safeguards or internal controls used to ensure that the revenue report is accurate. RESPONSE: The SOX Internal Control below includes reviewing the monthly decoupling journal (includes FCA) and support for accuracy: ControllD ControlName Control Description C.RATES.07 Decoupling Deferral Review Monthly, the Regulatory Affairs Representative responsible for the decoupling mechanism and the Resou rce Accounting Ma nager review decoupling calculations and the journal entry to record decoupling, evaluating the accuracy and completeness of calculations and tracing revenue inputs to source data. ln addition, accumulated decoupling deferral balances are compared to independent schedules of decoupling limits to ensure that recorded deferred revenue does not exceed the amount expected to be collected within 24 months. Any amounts in excess of these limits are not recognized for GAAP financial reporting purposes until expected to be collected within 24 months. Additionally, The Resource Accounting Manager completes an IPE checklist in review of the journal entry, which documents procedures performed for the Decoupling Deferral Revenue Query as well as analysis spreadsheets. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATTON ruRISDICTION: IDAHO CASE NO: AVU-G-21-06 REQUESTER: IPUCTYPE: Production Request REQUEST NO.: Staff-002 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Affairs TELEPHONE: (509) 495-2811 REQUEST: Please provide the number of new customers by class per month for the January I , 2020 through June 30, 2021 defercal period. RESPONSE: Please see the table below for the requested information. IDo10l IDolll ID0ll2 IDol0l IDolll IDOIl2 Jan-20 5438 45 Oct-20 8076 53 Feb-20 6535 47 Mar-20 6790 49' Apr-20 69s6 50 May-20 7t37 51 Jun-20 73L7 54 Mar-21 9458 61 Jul-20 7533 50 Aug-20 77L4 50 Sep-20 7953 51 Nov-20 8363 53 Dqg:?o 8577 52 Jan-21 8719 54 Feb-21 86s0 54 Apr-21 9481 55 May-21 9502 60 Jun-21 10004 62 New customer data can also be found in the "Base Rate Revenue" tabs in the 2021 Avista ID Natural Gas FCA workpapers included with the original filing. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION ruRISDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO AW-G-21-06 IPUC Production Request Staff-003 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Affairs TELEPHONE: (s09) 49s-281t REQUEST: Please provide a description of the process, safeguards, and the intemal controls that have been implemented for the validation of new customers for the FCA calculations. RESPONSE: This response is specific to the process for establishing new customer hookups as reflected in the FCA deferral for new versus existing customers. The process of adding customers to the Company's service territory is a standard part of the operation of the business. The Company maintains an interactive business process manual called the Flip Chart Knowledge Base on the internal intranet that customer service representatives use when interacting with customers. Documented SOX Internal Controls that address risks related to new customer hookup include the controls listed below. The control ID is intemally developed labeling. C stands for "control" and UCB stands for "utility customer billing". QA refers to quality assurance, and CSRs refers to customer service representatives. ControllD ControlName Control Description c.ucB.01 Changes to Customer lnformation Monthly, Qfl procedures are performed to ensure that CSRs are following handbook protocols when making changes to customer accounts. The results of these QA procedures are provided to responsible managers on a monthly basis so that appropriate action can be taken. c.ucB.02 New Customer Verifi cation Many times per day, customer applications are received, and for each customer application (residential and commercial) a red flag is automatically assigned if the customer or service address falls within the Company's set criteria for potential fraud. These flags can also be manually assigned. CSRs conduct verification procedures for all customer applications. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION ruRISDICTION CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO AVU-G-21-06 IPUC Production Request Staff-004 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Affairs TELEPHONE: (s09) 49s-2811 REQUEST: Please provide all internal audit reports and SOX reports regarding the new customer process for the 18-month deferral period that ended June 30, 2021. RESPONSE There have been no intemal audit reports issued or SOX reports related specifically to the new customer process for the 18-month deferral period that ended June 30, 2021. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION JURISDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO AW-G-21-06 IPUC Production Request Staft-005 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Aftairs TELEPHONE: (s09) 495-2811 REQUEST: Please provide the number of new natural gas customers by class per month for the lS-month deferral period that ended June 30, 2021. RESPONSE Please see the table below for the requested information. rDO101 IDolll ID0l12 IDol0l ID0[l ID0112 Jan-20 5438 45 Oct-20 8075 53 Feb-20 6635 47 Mar-20 6790 49 Apr-20 59s6 50 May-20 7t37 51 Jun-20 73L7 54 Mar-2L 9458 51 Jul-20 7s33 50 Aug-20 7714 50 Sep-20 7953 51 Nov-?o 8363 53 Dec-20 8577 52 Jan-2L 8719 54 Feb-21 86s0 54 Aor-21 9481 55 Mav-21 9602 60 Jun-21 10004 62 New customer data can also be found in the'oBase Rate Revenue" tabs in the 2021 Avista ID Natural Gas FCA workpapers included with the original filing. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION JURISDICTION CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO AVLI-G-21-06 IPUC Production Request Staff-006 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Affairs TELEPHONE: (509) 495-2811 REQUEST: On page 7,line 20 through page 8, line 4 of the Application, Avista estimates that during the 1S-month deferral period ended June 30, 2021, its DSM programs reduced residential usage by approximately 1.1 million therms and non-residential usage by approximately 200,000 therms. a. Please reconcile these results with the Company's2017 through 2020 DSM reports and any other reports that may apply. b. Please provide supporting documentation for these calculations. RESPONSE: Please see StaflPR_006 Attachment A for the requested information. DSM savings information is found on the "Nat Gas DSM Savings" tab. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATTON ruRISDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO AVU-G-2l-06 IPUC Production Request Staff-007 DATE PREPARED: 0812212021 WITNESS: RESPONDER: Joel Anderson DEPARTMENT: Regulatory Affairs TELEPHONE: (509) 495-281r REQUEST: Please provide an estimate of the total weather-normalized change in consumption in the l8-month deferral period that ended June 30, 2021. RESPONSE: Please see Sta[PR_006 Attachment A for the requested information. Weather normalization information is found on the "Nat Gas Weather Correction" tab.