20150818AVU to Staff 90.docx

AVISTA CORPORATION
RESPONSE TO REQUEST FOR INFORMATIONJURISDICTION:IDAHODATE PREPARED:08/14/2015CASE NO.:AVU-E-15-05/AVU-G-15-01WITNESS:JimKensokREQUESTER:IPUCRESPONDER:Echegoyen/LeijaTYPE:Production RequestDEPARTMENT:ISITREQUEST NO.:Staff-090TELEPHONE:[phone]REQUEST:Please provide a current copy of PMO process documentation to include manuals, policies, procedures, and any additional applicable worksheets or instructions.RESPONSE:The IS/IT department at Avista Utilities uses CA’s Clarity Project Portfolio Management (PPM) system for the high level management of all IS/IT projects. Project plans, approvals, cost plans/forecasting, labor resources, status reports, risk registers, change requests, etc. are all managed within this system. Following are examples of PMO process documentation, templates and diagrams.
ET Project Management Quick Reference Guide(Staff_PR_090 Attachment A) which includes the standard project lifecycle workflow with notations of required documentation
         Copies of documentation templates
o   Project Initiation Charter template – Staff_PR_090 Attachment B.
o   Project Management Plan template – Staff_PR_090 Attachment C.
o   Statement of Scope template – Staff_PR_090 Attachment D.
o   Change Request template – Staff_PR_090 Attachment E.
o   Go Live Approval template – Staff_PR_090 Attachment F.
o   Approval to Close template – Staff_PR_090 Attachment G.
o   Lessons Learned template–Staff_PR_090 Attachment H.
         Copies of approval workflow diagrams
o   Avista Document Approval Process Flow Diagram–Staff_PR_090 Attachment I.
o   Avista Change Request Process Flow Diagram–Staff_PR_090 Attachment J.