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HomeMy WebLinkAbout20090324AVU to Staff 1-21.pdfAvista Corp. 1411 East Mission P.O. Box 3727 Spokane. Washington 99220-0500 Telephone 509-489-0500 Toll Free 800-727-9170 ~~~'V'STA. Corp. R24 M~\\~ \0iuu~ii~, March 23,2009 Idaho Public Utilities Commission 472 W. Washington Boise, ID 83702-5918 Attn: Donald Howell & Krstine Sasser Deputy Attorneys General ", Re: Production Request ofthe Commission Staff in Case Nos. A VU-E-Ù9-01 and A VU-G-09-01 Dear Mr. Howell and Ms. Sasser, Enclosed are an original and three copies of Avista's responses to IPUC Staffs production requests in the above referenced docket. Included in this mailing are Avista's responses to production requests 001 through 021. The electronic versions of the responses were emailed on 03/23/09 and are also being provided in electronic format on the CDs included in this mailing. Also included is Avista's CONFIDENTIAL response to PR 006C, OlOC, 018C, 019C and 021C. These responses contain TRADE SECRET, PROPRIETARY or CONFIDENTIAL information and is separately filed under IDAPA 31.01.01, Rule 067 and 233, and Section 9- 340D, Idaho Code, and pursuant to the Protective Agreement between A vista and IPUC Staff dated January 8, 2009. It is being provided under a sealed separate envelop, marked CONFIDENTIAL. If there are any questions regarding the enclosed information, please contact me at (509) 495- 4546 or via e~mail at j oe.miler(favistacorp. com Sëliy~ Joe Miler Regulatory Analyst Enclosures CC (Paper):The Energy Project (Roseman) WUTC Staff (Trautman - 3 copies) ICNU (Schoenbeck, Van Cleve) Public Counsel (fftch) . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION IDAHO A VU-E-09-01' / A VU-G-09-01 IPUC Production Request Staff-001 DATE PREPARD: WITNSS: RESPONDER: DEP ARTMENT: TELEPHONE: 03/17/2009 Bruce Folsom Lori Hermonson Energy Solutions (509) 495-4658 On page 4, lines 7-8, of Bruce Folsom's pre-filed testimony is the statement that "...Virtally all customers have had the opportnity to paricipate and a great many have directly benefited from the (energy efficiency) program offerings." Please provide an estimate for the number of different customers by customer class who paricipated in one or more of Avista's energy effciency programs in 2008. RESPONSE: In 2008,243 unique non-residential customers completed 437 energy efficiency projects and were paid incentives by Avista. The Company had 453 low income customers paricipating in 1,379 fully fuded measures in 2008. Finally, the Company had 12,879 residential customers participating in 18,654 energy effciency measures this past year. These numbers reflect system incented paricipants only for the northern division (Idaho and Washington) and does not include participants at educational events or technical trainings. AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION.JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: IDAHO A VU~E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-002 DATE PREPARD: WITSS: RESPONDER: DEPARTMNT: TELEPHONE: 03/16/2009 Bruce Folsom Kelly Conley Market Solutions (509) 495-2814 REQUEST: Please provide a copy of all the customer communications materials used by A vista in 2008 to promote customer participation in its energy efficiency programs. RESPONSE: The following are customer communication materials provided in "StafCPR_002-Attachment-A" and "Staff_PR_002-Attachment-B" that were used by Avista in 2008 to promote customer paricipation in the Company's energy efficiency programs. Due to the voluminous natue of the attached files they are being provided in electronic format only. 1.Connections Newsletters (11 issues).2.CFL Brochure 3.CFLCoupon 4.JACO Insert 5.JACO Postcard 6. Energy Use Guide 7. ELB Residential Tip Sheet 8. Business Tip Sheet 9. Appliance Rebate Form 10. Home Improvèment Rebate Form 11. ENERGY ST AR(ß new construction rebate form 12. New Construction Rebate Fonn . . . . AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION JURISDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: DATE PREPARD: WITNESS: RESPONDER: DEPARTMENT: TELEPHONE: 03116/2009 Bruce Folsom Kelly Conley Market Solutions (509) 495-2814 IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-003 REQUEST: A) Please provide a copy of Avista's marketing plan for its energy efficiency programs. B) Please provide a description and schedule for TV, newspaper, radio advertising, bil inserts, direct mailers, etc. used to promote these programs. C) Does Avista target high energy users with direct offers of energy audits? If so, please explain. If not, why not? RESPONSE: A) Please see "StafCPR _ 003 Attachment A" which provides the 2008 "Every Little Bit" Marketing Plan. B) Please see "StafCPR_003 Attachment B" which provides the 2008 DSM Campaign Summary. Due to the voluminous nature of the attached file it is being provided in electronic format only. C) While A vista has not yet run a campaign targeting high energy users specifically, we have run two campaigns similar in nature. a. Advertising our online home energy audit, to encourage proactive management of energy by helping to identify areas of efficiency that can be improved. b. Once customers complete the online home energy audit tool, information on rebates, along with the energy use guide, is sent to their attention, with a letter thaning them for their commitment toward managing their energy use. Please see "StafCPR _003 Attachment C" containing infonnation related to our Home Energy Audit program. li~ ~~.\\~ ~\\\c: C)-- cu Q. E cuu C) c:--.. cu~'- cu :a :a enc coooN (J..c: Q).E Q)-w c: C'co.-.- ns en "' a...(1cE E (1 E 0).. ns c en U (1 (1ü:;i. C i."+~co "'(1 ~i. Q)..E (1 (1 ~c 2:(1 co :;i.:.:J CO ..0)co en (1 0 (1 I0Si.i.(10a.Ü Ct N ..... . .en E0ü. en (1 (1 co0)..(1 co .-i.~-0..-co.... (1 :J - (1 co co..E ...C.-enen ..0 .-en0:;i...co :JÜ(1 .."0.-e E :;co .-.-..--.. 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U n l e s s ~ re f r i g e r l 1 o r I s d i s p o s e d o f p r o p e r l y . f o a m a n d r e f r i g e r a n t p r o d u c t s f r o m th e s e o l d a p p l i a n c e s r e l e a s e t h o u s a n d s o f t o n s o i o z o n e . d e p l e t i n g C F e . 11 i n t o I h e I 1 m o s p h e r e e a c h y e a r , We g i v e y o u $ 3 0 a n a p p l i a n c e f o r e v e r y q u a l i f i e d p i c k u p - h a t m e a n s we ' r e p a y i n g y o u 1 0 h a u i i i a w a y . \ . h l 1 ' s m o r e , A v l s t a o f f e r s r e b a l e s t o he i p y o u r e p l a c e I I w l l h a m o r e e f f i c i e n t E N E R G Y S T A R m o d e i . . $ 2 5 to w a r d y o u r n e w e f i i c i e r n f r i d g e s n d $ 1 0 0 t o w a r d a n e w f r e e z e r Mo v i n g ? Pa y m e n t O p t i o n s Bi l l n g O p t i o n ~ . . De c r e a y o r i m p a c t e v i l r t . CF L R e c y c l i n g P r o m o t i o n SE R V I C E S F O R YO U R B U S I N E S S A s a f e a n d e f f i c i e n t p a t h t o e n e r g y e f f i c i e n c y He : . e ' ~ a r \ d t ' f i ' ' ' ' c u = . M d e s c i r i ~ t h j r i ; ç e t " ) f e r y c u r \ ' ( a i l e ! a n d ç e e d f e r €ih : ! r c r : m e - n t ¡ r c r . : : ! ; l i n J j e ' H I f ; : Re p i a c e y o u r \ f 1 c . a r c t e s c e n t r i g . r : t L ¡ ~ C S E i ! " o , , - ¡ r r h c c m p - a C ! f l u c r e s c e n t !;u ¡ b ~ t . G F L ~ " : ' t o l i g h t : C l j r ' i a r ; ! t ) ' m w r c r . c a C ' t : p c r c t i . c h a n d e l i e r B n j a t o t mo r t t o : j e c r e a ~ e Y C : l f r u S € : t y a s m u c h a s 7 ' ~ p e - r c e r : t . E - . . t n c t t t e r C F L s la s t u p t c s e ' , ¡ e n t J i y i e ~ 1 c n ç e : r t h a r Y C i . f c ô t : u ! t : s : . Ä.! " Ò a p e - e k i n ç c ~ t r , t t . û ' . ¡ i r c n m t r : t C F L . $ . a r t c c i n ; : i e t e t ; . . . r e c y c i a c . ( ; , He r e : ' s h o w : ÇF i - S : c a r è e w h a t t r ~ e y d e ' ú ' i t h t h e h e d p c ~ f o u r m i l l i ç r a m i ¡ O f o - ¿ l c u r y , en o u g h t o c c ' . ' e i r t h e t i p c d a c a l i p c t n t p e r . 7 h a t $ a i e t i e e s t h a n a s t a n d a r d 16 \ - e r t h e - r m c m s t : : f . v i h i c h , : c r t a i r i s 1 C C C ; m i n i g r a r r H L Sin c e : m e - n : u r ; ' i ~ P C t ; . f l t i 6 ! ì ~ ( h a r r n f ~ i l t c Î l L i m a n ~ a n c \ ' , ' i : : H ¡ f ~ , Ä ' . ' i s t a j~ d C i l g c u r b e s t t c K I ; ; j J i t a , ' , ' a ) ' f r o m : / c ' v C y j l $ t r i t : . A i n g f r e e c c r : t ~ ü n i : r ß . to a l i t t i " , a t i : a n d c o u n t ; . r E : q ' c l i r i ç c e f ¡ t ~ r 5 : f e f r ~ ß , ! . : E ' n t ¡ a l e l e - e t n c cu ! ' t c m e - r s i n c u r s ~ r ' d C € : t : s r n t c r y Fin d a r e c y c l i n g c e n t e r , r e t a i l l o c a t i o l 1 o r c o u n t y w a s t e s t a t i o n ne a r y o u : . ' t C F L P - e c , , : : i i r a S ñ e s : .J ' V I S T A ' . .. 1 i 1 i i r i ä l I . . . d - S . . i : L b i . ' p n l i " l . . . - F" ~ i ä r t l i _ 1 o _ i I _ . . . " ' 1 . . . .. * ' i . . t v p n , . . . F " m o . . . ' " ø a . . . . . 1_ . . 1 1 - . . . . . . . . i n . . " " . . n i i . . r ' l l 'N . . . . . . I I i i . . . . i r . . . . . . - i . . . . ' . . . . . . 1 l' f l m . . . . I l U , . . . ~ n . . . r , . = i l pi l Ú . . . . . . . . i i I i U l l . . u I i n . i a i l a l . . . . n i . 1 I Tl l l . . . . . . . . . . l I . . l - l I . . i i _ . . . . - - I i __ _ . , . . . 1 . . . . . . . 1 . . ~ ' 1 h ! l . , , " ~ . Pa V r n é ' i ! ! u c t i o n s Bi l b i g O D t í c n s P1 " ; , ; . i r r i l d , o , ' " ~ Av . . . 20 0 8 C o u p o n s Bi l l i n s e r t s a n d O M p i e c e s $1 _ 0 0 O F F Go o d f o r $ 1 , 0 0 o f f o n e C F L , () H i ' , C ; ; ; l j " , , ; 1 : ' ' ' 4 . . - ¡ ; . L . h i , - . ~ i . J ! ( , ) d . i t ( ; d " ' ' ' ' ' I U M " , 8 q u a l H i * d E N E R G Y S T A R ' e F t \.: o r r i o p i l l ; t f l l , l ( ) f l ; í : ( , . m t l i ~ h f \ 'I ~ " " . " " . ~ ' . . . ~ ! , . . " ~ ; , " ; ' ! " , , , , " " " n , ' I l . . ' f , i i . " \ ( ) ù . . ' X t ) . \ H l î 1 : (; 1 ' " , ' M ! : " c : ' ' ~ . ; , i ~ ¥ - : ' i 1 , ¡ ? J ( ì " , c . , , , i , . ; m , , ; ~ ' . ' , ; l ! ! 1 ' U V ;" ; " " ~ ; ; K " ' - ; w i " i : t i J ' w W K Y . N p t . " ~ ! l ' ¡ ; J h ! j l ' l l t I ; ' Y , 1 " . 1 . 1 1 . .J : J . , ' 5 . . . .o ' â l - u . . ~ , " " 7 ) i l i , , , . . ' r w ! $1 . 0 0 O F F Go o d f o r $ 1 . 0 0 o f f o n e C F L a q u a l í f ì e d E N E R G V S T A R . C F L ¡c o m p a c t f l u o r e s c e n t l a m p ) (jn ~ C O ~ I I ) ( , n p e r A v i i S t a h , : , u 9 e - h e - l d . R ~ d E ' e r l " l ¿ ¡ b i e _ ' 1 p a r t Î o : i p ë : t i n i , h a r d w a r e s t i : : r p ' . f j or h o m e c . , n t e r : : . . h : _ r Q , ; o m t i l ~ t e l ï s , v i : J H u o ~ l w w w . ~ . W w . t . . u t ¡ l i t i e s . c o m ( ) I ' c a l l 1- 8 0 0 - i 2 7 - 9 1 8 7 . O f f r - = ¡ q : i ì r e s O i : w b e r 3 \ , 2 0 0 8 C O U f ; o ) n v a l u ~ m a y n o t e x c o e e d pU l ' d i e l M p r i c . e . N u c , ; ~ h " a l i i e . ) r c a s h h l . i : / o Av i . . r . A " c " , u n t N u n - .J ; ' i " ' S T A ~ FiE T A . I L E R : R . ; w f l o n t ~ r m t . S t l t i l o j t . ) f C i . i z t o m ¡ r u p . ; i : - u ~ h ' ¡ $ o i e f p r v d u . ; . , A n v ( . t , * r u w c . : t i l l t " , $ f r a u . j . A ' o l S t a I J t l l t r~ m e . j í n a i x o r d . . r i . ; . . . ¡ t t t h b o t f i l C t . l i i c ê l ~ h ' ' ¡ ' ¡ I U 9 . F O R P A " i E N T . M A I L C ' ) U F " ; o N S T O : R i ' s i d . . n t i a l l n ç ' Õ n t h . + : ; Â ' ' ì & t S_ _ D o l l a r A m ' J u n t R e d o g ¡ R 1 o ! d \G ~ o d f ~ r u p 1 0 $ 0 . 0 0 1 On ~ . : o u p O I l p o i r A . . . I s t a h O U $ h o l d . R " ' d . . " m ; ; l . . ~ t p a r t l c l L ' , " i n g h a r d w , i n ¡ G t o ~ _ _ h . ; . m ' " ç ¥ n t . . n s N g r o c . . r y ~t" . r e - ~ . F ( i a t o m p l e t . l i s t o f p l ' O v k l a r s , v i s i t u s o n l l n o e . a t W \ , . , \ t i . ß v l s t a u t i l i t l i ; s . c ( l m M c a l l 8 0 2 7 ~ 9 1 8 7 . ('e . u p . : i n v ~ l u . ; n 1 i l y n o t Í ' ! ( c ~ ¡ ¡ d p u r c h a s ( o p r i c . . . N o i : a s h l o a l u ~ . . i r . - ~ o h b . a c l O f f . . r ~ x p i r ~ J u l y 3 1 . 2 ( 1 ( i ¡ ? , , ~ 1 ¡ ~ l j l l ¡ I J l l ¡ Av i s t a A c c o u n t i f R: H A l L E R : R . . j " " r r o n t . . r m ~ : ? t a t 9 i : t f i . , - i : u ~ ' t o r i W u p o p ' . m : h ~ . . o f p i c d u . : t A I ' ! ' i . ) t ! ' , * u : ; . . ' : ( . n s t i t U t S õ f l ' l u o : . A v i s t l l J t i l i t l o i S w i n r ~ m b u r ! ) ~ f - ; c , " v . . ~ . i p I I J $ S o : . . n t ~ N l , d t i n g ~ ( ( i i ç o n r.. d W l Y ~ d 1 1 1 . . c , ; o : ~ 1 . . n c . . w i t h t h ü o f f ( - l ' . U o c ; õ s h . . . a h . l 4 . F O R P A Y M E l r r M A I L C O I . l P i ) U S T O : R , s i d m i a l l o i : . ¡ n t i . . . . : . . A . . i $ t ; ¡ ! . J t i k t i , , ~ , F ' O Q , : o x 1 8 0 1 , D e p t . E . e I Q Ì I " I ; I L 1 2 ( ' 1 2 1 . 1 9 : 1 .En e r g y U s e G u i d e He a t i n g a n d C O Q l i n g G u i d e ~r i c h U t l : i H . * , U l F " f . ~ I . " n , ; ~ 1~ 1 V ~ 1 I ~ 1 .( 4 H Q ( l , l i " W l n l i . ~ " " ÐK ' o i U I I ~ . . , ( " ' ~ A" ~ " - i p O I ' Ø l l .~ i ~ O l l O l 1 i J N E " t R E i : E R o l T l O U t y p i ; l i= = : : n ~ ~ ~ n : ~ lt l W p I T l . . An n u a l H o r n e E n e r g y U s e C h a r t $', : . 1 . : " , h ¥ + ; Ï r ~ 3 p ~ r æ ¡ , " ' , l ! * : i a ~ . , , ¡ ' i ; ; . ! J " ç e f . . - , ; ~ i ~ ( ; Ì ' i . r ~ C ' . . , ' ' " ~ ¡ . ! ' : " ~ ' ¡ r ' ' ' ~'' ' " e t r e e . S m ~ ¡ ¡ ~ a ~ d i a Ç ! ' 1 : i r r i i H ~ s ( o : , i d , ( i f c - : , . . r : o e , i , U c i i f ' r f , ! " ; am o u l ' ~ ' l , ( I e ~ e n j l 1 ç o ! " i M ! a m i t , ' ' ! : " , e e a . r , ' " i q 1 S r ' r . c a m e ~ i ' ~ ~ h ~ O : " i i r e en e r ç y ~ l ' , . ¡ ' t ' I r p r c ç t 3 l m L I ~ o w r ' , e : i ' i ~ o i v . . . w i . . w i s t a u t i l i t i E s . c o i n . E r . ~ e r ) ' ( . , r O'N r , i r , k l r ! ' , ' . a 7 j ~ 3 r i d g e t ' ; t l ; t : l . ! : " , ¿ ~ ; t I ~ f ? : . , ' ) c i , 1 i n i d e : " ( l ' . B y " = - i ' t l i ' i l ' i ' ~ ' - r iC o o n t c o j j ; " . . t h i i ' ' i , ¡ t e o ; , ' w i i ! " , X l ' ê , i ç ¡ i \ : C ! ~ ¡ t - i a r : ¡ ! ' . a i r ' ! ; ! ; , S i ! " i " i , ! i- : t U . l i , s . g . e . MV H Q m 4 E I \ i . r g y C Q n t 9 r To m i X i m i z ' , G " ; u . . l r ç s . c : c ; i " J ! ' ¡ ' . ' ¡ ~ - 3 i l " Z ¡ ! ' 9 ; : ' ~ . ~ " g ! ' ; , : , . . ~ l£ f n L Y o u w m ' f n d d t u i i K S J ' ! N ; ~ o p P ' : i i t . . ~ Ì " ~ I " ~ : i ' ' , ' C ; ~ t ~ r . Y l 1 ' . "'- ' , , ' ¡ " ; ' " " " ' ' ' -', . . . . , . , . . ~ , . ; , v.~ , t i . ,'; ; ; ' : 0 ; , ~ , , ' ! i .1 " . . t " , ' J . . . . , i ( . . e t . . ,t ~ . . u . . .." " ' i i " ,'U ' , ~'" . . " . . . Ha t l e n C o o l i A i M r B Mo l 1 l y U m O U r i n g S m e n .. . . 1W 1 l i I 1 Ø l l 1 l 1 W l I " I Wl~ ø o _ i ( . ; ..i m r : " I I ~ " : ( t . . U l t l - . RJ R l U a . F O I C U ' A l f Oa i n l O . C . . . . . . . I I M 1 2 C O I l I PI~ l l ' ! . S 4 ' I . l : - o l t l l ; J i . ' \ l Ði G ! l I i w , U ~ i i BW I M M l . ; P " . " t , ) I . H I i U E P . r P E \ H O P : 1 ~l J i P U ~ O ( t f ; " ~ " '1 ~ 1 " " , , ¡ , , i . l w l l . . l l ' ' \ "l: e s c ~ I l l l h " O ( ~ n . S - . l n u i p l - n . : O l l r v l Ð I V t i r b o M , . . " m . ." " ' I l r l \ ( ~ ; l l l a t . . -'M ~ l l h ; i 1 1 f 1 . ~ ' O n i l l t d . ç : - t t t ¡ . l + ~ O i l ' " * ' 1 1 1 . . w t _ l 4 ' , , , : 1 l m l . -'. 1 N I I I . . I ß l u J t v ~ i t O I I t ( M _ N ~ ' ~ l I l i : l . r i C 4 + $ l n i I U O . O l l ' t l , " f'. : a Ii l ) U ' P : i r d " " f f l Ü ' ¡ ' l ~ l ~ l , . . t i ' " I . " ( . ' ~ i ( ' . r o . . .. i _ " ' . . . . . . . ... . . 1 . . . ': - _ " " 1 . ' '''_ _ ' ' t I . . ~ - ~ " " .. . . I I . i . . ~ i . . . . ~ I . ~ .J ~ ' V . S T I . . . :E enc- co.-I-.. tn::.-c c:-..- co.-(.I- G) E E0u . . E nss- Ol0s-a...c: Q) Ea.--::.0- W CD(.-- c: CD(J -c00 LL- ns--(.s- CD E.E0u , if i igl B~" I j 2'"'11iil.l. ;¡.. ~,,~IIP'¡ll!; ti:~ ! ~ i~: wñ u:'ll iH~ I ¡! i.'.U J ~H ;(" 4 ~t ij n.~ "w"..",...:fUu.. ¡¡ \!,¡,li;h"~l~ ;I!lt,..~ "\~i,,~N;A .:~ l!!.g~~~.!r .~ iiH'fl~~l =!!' 2" 1\. ~. '..'..!..U~it ~ ;.,!;'" I.llih i," I ~ ..1' !l ",Ii'£ j ,. 1,"111" ~ I jw!illllji " u !IU',hl f! 1£ !li!.liP ¡,z¡~.'~..d I.. ~ 2" . ~n¡.l ill~ .~ 1ì:" ;; $ ~ u~~iii Hi. n;~ ll~;f "11:111l11':;¡!'~.'. lM.;"m~hHBBIJrJil ~i"d¡ii!i,,~ri:u!fi!~UH i ~i I ~ ~ I I ~ i tt 1/P -U p I.. ¡H~ i'~i ~.'l,T í ~~~ p~ : t ~~~,~-;,"liS ¡¡~.. ; u i" ¡ ~. ~ !.;.I. I i ~ :~)¡ I ~ ~.~ !i - ~~~ It'j. ':lL ~H s ~ " I ,."_"0"' 0 . Jl =" ,.~ I I I iB..~Ë.i.~¡ ~ iI;: ~.. l _ .. . I-0 Hl i !"~ ~';¡. l: ....I. , ~~ C ~..n.llh$l ~~~~~ i.u a",,,H~'~l -Pi ¡DO "'-\ ~- ,\-H rH l .....¡,n L i c.. ~l'HP¡~~~~~ I;'"f i : ~ ¿i ~l Ill:o l f"i l loo ~æ l ! ç~h¡¡æ ~ ~~~~~ ¡ !pt ¡¡ fiJ e ¥.~ ¡v-::4 . '" ..¡¡ l i, ¡¡l c ~!I;:..~ i¡1 l 1.1 Ï'IH n=..l'~jWo: lI r ~~ ~i ~~ :; 1-..:.'",j ¡..ah it 'ø 'Il Q ß ~'~~ .,it :;.,t "'.... Hä!l- ..l? C ~.,',~,l "~J,J,o ~g ~J l z ~ '.æ~~"i!-l "fSj !! L L L L L ,. ; i ;;ff ~hlUiiLI h I I h~1 l .')~ i ~~~l "Pi Ii ~ -e ~5,0 hU~HiJ ;! ;; " = ~-! i I ~H ~. .:::..¡ g"" '0 ... hUhUi Ii ~'~ ~t'l::2f S ~Q-I ¡¡~~ .;~ J "-i3 L \I L ..Q¡" ~!¡vii¡lj'!..r2~Ê- ~.. ~ ..ri~lIHll~ ID :i",!I :'~ ~ ~~~Ši ~ gæ,io,ll ~i . ~t:. .illlEll- I I hI 11 È CJ¡ ':Ii iUi 51i ! "..;:. L ~ ~ litB'H"e:!!~,l:tiit; IVll~ . l ~'¡ I I I I I §l,:ïl l.oa" 0; ~l¡~-~~ltl~l i~,!:l ~;;.~'"!H~¡,¿.. i. h~ I n .~ ff~ .' ¡ ~¡~i-~ dL.lhl l! e~l,,; ,,~ . . . Co m m e r c i a l F o o d S e r v i c e E q u i p m e n t P r o g r a m Di r e c t m a i l & a d v e r t i s i n g En e r g y e f f i c i e n c y n e v e r ta s t e d s o g o o d ! Pe : t L f . : f l ø w m t i d l ' i i i ¡ ß : i t ~ l t l o t ' M w r r ¡ : n f ! f f ' l i t 1 z i . . t i l r u n t h . . b u i l ' , l â . R i i d d ' i m V N th K r i r n u h 1 1 e o p e n m t . v t u : i 1 0 t . l i ø i u r n i i C f r : 9 V b i l l f u i ' t i c t O l t i l l ' b a = " i = ~ c t t r d ; r . i l J s m . 1 wi i t T f ' b s t ~ ! 7 ' i : h ' t i a r " w i i t e f i l h e - f o o i ~ e . u ~ t " ' ~ f ' Ò R l g e K i L y i l t f t e f t ~i~ , h 9 n g f ' h t í C i ~ o i a i ~ c n i í t i m Ï 1 S ( ~ m e . i r l g M J I m Ç ! t t m . T a h e p i : . ' l e J ; c Ç ( S l , Av i : I l N d r a b e ' b p l ' g n m , i m t u r i h i r t i . ' . n t ~ l I J d ( ; ? = : i t l 1 Î l t ' l l t h pe t 4 n m t e a f r J u i r f.U i i 1 i e l M ~ ¥ n e r y J ì l i ~ i b ~ ' ! t " . t o o t i . R s l ' S i ¥ l ã t h i t í r t w . n t g i t , i l ' ( U t i w t u t i t y o o s . l 0 t o i: p e o : Y n t P t í ~ r i i l l 1 ! i ~ i q i . h y . i i , ~ f ' a e m a t - w h i t m i r i , j ¡ i l t l - : a t b J l i t f l S I n ~ d e - i n e \~ m ' ¡ m n . Ae l l u r i 1 S o r t a d l i t i e s . , t ! c o m m e r c i a l k i t r e n e ; c a n b e o n e o f t ! e h i g h e s t en r g y c o n s u m 6 1 o f w i l d i n g s - u s i n g a p p - o i m a t l y 2 r o , O O O B t u l s q . f t T h i s i s ro u g h i y 2 , 6 t i m a m o r e e n e r g y p e r s q u a r e f o o t t h a n o t h e r c o m m e n : i a l b u i l d i n g s . f~ h ~ Y S T A C a . l l l t ñ e e a J ~ " l e m c . m n t e S l i r W l 1 t i I 1 m r l i r t i : ~ , ' b i b . P u - m m p f t Æ . r G ' 1 S T U ¡ ; : r i ~I w h q h f f t i e r c \ ' e t m " " i i 2 l f o X : : ~ e e q ú ¡ m f ~ n M L i u h m ( ( d t r o e t l : C l ß , ~ p l l Y m i l ' t f , r . i l n g ~l Í ¡ r t l l l l ' : ! õ q i ì f . u r a . l Ù r J f M e . i i d r n t a t t w : : l I ' i i : q i f l l ~ ' ~ ~ t 1 ¡ i i . 1 P " ~ z r $~ t i l k - n w i a : o i e l i h m I M m , w e m . i e n ( r o n : . d t r r i c . r i i : f r ' l T l . ø r i h i p 3 t D l r d fr i r 1 - . i t t m 5 1 B ~ I ' b o : C i t l l : b l t N l l h s s - t l e i u ' r u k t n . D . u i i i l e i p : l i 4 i ; ~ i : i n s w u p 1 0 a i m. i h & r o p 9 t m C l i r r o : t í i m l ~ o o ~ l n t . W" ! : ' l . i b d n J l ~ t , i m n , w 1 t h i ~ h l : l t ' , i l l Ú 1 i n m M l : n l j n M d Ù ' ~ t Ð i t 1 t d l f . H ~ ~ ; J h a qJ e t i : I ' l . i b i l l t l i : . F ( l ; o o . . . : i t i t ' ( W ' l ö l t r i ' i t n ß r n g i p e " ; " , p l e f d O : b ' ' t h e b t t 1 t 1 t m ; x t i p r ~ e e e - u i ; . ' I ø J v a t M ( . ~ i i r l e d t e : t y . l t t e h - 2 W ( t o h e l p ! Si r c t ! l . Ef f i c i e n c y n e v e r ta s t e d s o g o o d . ,J \ ' l i l , s T A Ad p r o m o t i n g p r o g r a m r a n 3 x ' s i n t h e Wa s h i n g t o n R e s t a u r a n t A s s o c i a t i o n ma g a z i n e , a n d a d i r e c t m a i l p i e c e w a s se n t t o t h e i r m e m b e r s . ø . . I I . _ . . . . . - . . .J ~ i ' i I ' S T A ' . . . Co m m e r c i a l I n d u s t r i a l T i p S h e e t En e r g y E f f i c i e n c y T í p s fo r Y o u r B u s ì n e s s ltH j . , ; l 1 ! i i ' H h ¡ r ~ ¡ ; i i m ' 1 Q . ä : r . ' i : m e ' J r J l m t i f a i d ~ ~ l H 1 M - p ! i . l H l r . ' , ; " 3 r - i d i M l l t t ¿ . r r f l : f ! VV r i ! ' , h e r ' t ~ ) : u ' r ~ a b u ¡ i d i n g o w r ; ¡ r o r i t E i n i n t , t h e r E ' a r e m 6 r i ) ' t h l r ; g s ' ( o u C S I 1 d o t o J t.. . . x n ' : m o r e - e . . . e r . , y o ! 1 f k : ~ r i t . F r C f T i ~ * p ¡ r , ; i t h e S h i l Q e o p e n o r C ' J ) ~ j 1 C ' u p g r . e d í r e ~w t \ - r , e o r ¡ t ' N i t h l r - c ¿ . r ¡ ü ' . ' i h e i p f r . c . r r ¡ H ~ i $ t a i t h ~ r & ' s - 3 ' b ? f ' j t e . m a k e 5 : d i * r ~ ! " . : e . M. . i o i m i : l n g l - V A C t ' N l ' t i n g ' i o n t . i l i l t i n g a n d i i i r c - i O n d i t i o n i r q l o q u i p m . ; n t K.Q p m i n g o ; " 1 . . . . 0 O! ! m m ~ ' h t i t . : i ! P J l r i g e ¡ i w r u . l i l : ; t ' i ' l & : U J r n i r t l t i m t . ; u k , j 1 M : i . r ~ t - ¡ i t \ i i H 1 ' i t - : t i ' d : ! ; ; n l j r Ô w w ? . l r ¡ i t , f X ' Cr . : ~ t . w i r eii i g ' , ' f . , ; : : , ' G! ! æ ! ~ ; t t i r ; g h ! m ¡ r a i m ~ , ~ . : ' ~ t i h : ! m : v . I t ; t t n u t n l l f e f r ¡ U ' ~ 5 Mo t i i i t ' " ¡ o i " 9 t l i . . b u i l d i n g f! . p a U r ; ' l i s f , ¿ r ' l a l H l ' ì ! ! r t i t I l J 3 " . : i l d r 4 1 I ! ~ . ~ ~ , r t a n u O f o o ; e S - : i l t t ? H m d t k . m x l a i r r a n m l 1 l B h ! ! ! l ~ i , Oi: : k . ; j U i s - n : . : e w i n i ; i n t ! r i ! ! o o i ~ \ ' m a n a p : e r r i : i ' ~ 1 S m m . ; S l J r e i t : ! i t h e S i : l i S l J . i ; ¡ 1 : - ' i i H i ( i l ! Y i ì i r , ~ r ¡ l û j Y f r ¡ OC ( l P l o t y j ¿ 5 0 f 1 õ h i . ~ ~ E \ I ¡ ~ ' ¿ h n t 1 h 4 1 : = U¡ . t m a ; ; ¥ ! s i d ! , , : r , t ; ¡ n - e î S t , p . ~ ¡ ¡ r e i k : i 1 1 ~ ' 1 í ~ ~ : r ~ ~ r r t r ~ t t U I ¡ : t i : ' M i t g ¡ ¡ 1 H ; ' 1 l C l l l J ! ! t B h i i k i o g . Cil i : o t f t w j e r ( ' : o A t r d s l ! ' m i u m j z . e i n ! i . ~ ' R ¡ H I 1 $ i æ ~ i i t o ) i r r r ( M m f f i e T q . Re ~ u e h : ; ; ¡ ¡ j ( ß t ( l l l ~ l . ; l ' i i n ¡ i i w i t h t E l ' i n ) r . i 4 Ç r i S : Mil G t , U l l t i i i \ ; t i , j l Y l i m I Î i ì í l S ! ? t t ~ d i i n a t s t y l 0 ì e n ~ : r I c r ~ t ! ' ~ 1 l r r : i G ) J l &:p $ r t i s o i m d f i n t i n t . - i i i l i n c e n t i v e ! J r o r ~ u r b u i ; i n . ~ fli p t n . . , w i c h b i i d p u l l t i i . p l u g ti l ' o i l l i ( : ! ; ¡ m : : r ï H g ì r : , l 1 , , 3 ! , e Ì e r t i c w 3 : ¡ , j t : o ( l , t d o l M a n t h : ~ t ¡ ¡ p ' h ü r r o d m t v,' ) . i r i l l ( l l u t i l i t i ~ . . m I l - t O I ¡ " W - 9 1 $ 7 SØ " _ ~ , , M l n . ' l . . _ ~ w . .. . _ I I ' A ' . . . . M J . J .J ~ J i I . S T I i . . .~ ns-a. (J--C.t(. ns Q)s-..::o- . ns--(.s- Q) E Eou flÍ e(: ~u mt:'¡; =m.... 1I Emi.oieQ, ,)0l'c Q).i:a æw:;i: G3i;w .~:;'i .I al In.. iai !IIi Ia =- ~ . . . Ca s e S t u d y & C u s t o m e r M e d i a P r o m o t i o n Av i s t a f e a t u r e d a s k e y s u p p o r l f o r b u s i n e s s e f f i c i e n c y Do m a C o f f e e R o a s t i n g C o m p a n y Th " S i l \ ~ t i o i i : ~:r . . : - ; i f . ¡ ~ : : ; H V : ' ~ ' : ; : ; : ~ " L o l ¡ ¡ n , ; , : ì ó ' , ~ ~ t : ; . f , ~ t ; . ~ J " ! J : ' 0 0 . t " i i ! : ' * ~ p ¡ ' I ' R : r ' : : - : l g ¡ . . ~ . i:~ ; ¡ ; . ; x J ' a ; . I i . ~ Y ! " ' ¡ I ~ " : ; r ~ u ~ e o w ; . i : : t : ' : : ~ t m ; , t " s t ; : t 4 I n u r . , ¥ . , . ~ z i.. l l ~ " " ï ? i ¡ : ~ . ! : : ~ ~ , ~ 1 : ! ~ ; ~ : ; : ; t i . ; w : ~ , ; ~ : ø , i , r l t J ~ !t , T ' / ~ . . ( _ : ! " t ¥ ~ ~ - : 0 ' ' ' . U : ~ : ! : : : ~ ~ ' 4 t t ~ " t ' 1 \ ; i . : - 1 P 1 i i . E " ' ~ ' l l . l l 1 1 i n " : ~ " i r ¡ nl l l S ( l l u t i o n :;i i " , . ~ . : : : ! ~ . ¡ : ' : ' ~ r - " ' . : ~ 1 : ; 1 1 ' ' : l 1 l ' . . f I . i ' ( l ¡ ; o ; i r w . i : ; ? t " ' i l i i i i : " ; ; G ' i " S ~ r O i ! ~ ~ W ! ' , ' ~ . ~ . I I ' ~ , ; i " , , ~ a ; ¡ ; " t ~ ' : " ( ~ " " ' i t " " l i . = r , ~ ? ~ : ~ ¡ t , t l l l ( i W ¡ i " r i ; , ¡ ~ : i t " . . ~ . i ", ~ , ; t i : : : : . : ~ ' f . \ ; ~ : " ~ " " : ~ ? : ' : ¡ N . . C i , v ' l , . , i - : 1 ' ¡ ;f ; ~ . , ; . r . i i ; , : X ' ' ' : i 1 ~ ' ) : ; J C ~ r . : ç ; r m l . - " I l ' ! . ~ i : l f ; i I n : ' : ' , : l 1 i ¡ n , ~ I : ¥ i - ; ¡ ; ' J W I i i ~ i:\ Q ' , . . . - , , ) . . : : , t ' r r : ' , ¥ . l ~ i n V f m t ' ~ i : ~ : i t c p ' ~ ¡ 1 ! n : : . . ( 0 0 , \ l o n ~ w r ; t r . ,,~ a . ; . ; ' : ~ i ~ t W ' Õ ! ; ~ ~ , . . . . . " M l ~ ' ! f i ~ Ñ~ ~ n , . ¡ ' ~ , ; ; : r : ~ i t " . S . ' l ~ ' f L : - r 4 ' 5 i t . ~ 1 e . ' L L / O U . ! i S W i t , e ; ¡ : " t l l t N ~ ; ( l ' S ¡ ~ ; n , l" £ ; ~ ~ ~ I " ; : , ¡ 4 ' : ~ l . . , ¡ e ~ : ; : n . i \ , : ¡ : : ' : ' . à o . : : ' # , ~ ~ M t r . ; : ~ , : i ¡ t . I . r , ; ¡ ! ! v ~ ¡ W ' ; i : , f i 5 1 1 l ; ; ~ ""; ¡ ~ " : . a ? l ; : H L . " ~ t ! : . : , ¡ r r ' ¥ i ; ~ ~ ; ' W ~ t . , ~ . ~ t r . m ~ ¡ r , ; . l f J ¡ ~ P ! ~ ~ . ; i i l a l# i ' ' w ; : ; ~ ; . - i v . 1 m m , r ; x e " , 1 ; : 1 ' . : y i ~ ¡ m i õ N ! ' , i Z a : : , t ; . õ l ~ £ , i : ; M ; t ~ t ~ t ' ~;~ ' : , : ; : r i n r " , d ' : " : : 0 : ; : .t , r . i c t , , , , = i i . 1 W . ' H t l ; ; ~ ; ! 1 = . ' : ~ ; ; ~ t ~ ; s : Q n l t ; i ~ õ t ' l l ' S ~ : ! : I ~ ¡ 1 ~ . o ¡ m e l ei ' t ~ ~ ' ô . : ~ : : i ; : r i " ' $ . : l ~ ! ' : S t ~ . . ~~ " : ' ~ ~ ~ ~ ~ i ~ ; ~ ~ ; ; = ~ = ~ 4 ~ . : ~ : ~ ~ ~ : : : ~ ~ ; : : ~ : t l W l l ~ .I' 1 0 ~ _ ~ , P I ' K . " 4 ; ¡ ~ : ; i ~ t ¡ I f , . f 1 S ' i i , t 1 t ' M t l n , r i a N . ' l ' õ 1 t : . ü ' ' t - ¡ t i : r / i ( : !o , J ? ; O : : : , ~ _ . . W t : : ¡ 1 ~ v . C i ¡ ¡ l : t # i ~ " " 1 : 1 i a i ; . è ~ i \ , ~ N I U l S ~ ! : ! t " . ~ 1 " Th " R " . l i l t : O:; ¡ t ; , : : ¡ - m n o i : . : ë - t ì : t 1 : o t H ( " , ! = - n r ¡ i . . ¡ " . " . : , \ Ì S r ' i C ¡ : i t r ( i n i r . n ; U :. . . ' ¡ 1 ) : i ~ r , i ~ . t , j t ; : i ; ! ~ ! ; Q ' C " , ' l ' . : : i i P ' ~ ~ ' ! Y " l t ' . t , ' 1 ! \ ? i j i ~ r r ~ " I I : ' f , ; s m ; t ' ~ i : pn : \ : ' : : i ~ ~ ~ : ' : i ' , : ' l ; ' : : ¡ 9 ' . . ; , : : t : ; r r ¡ ; Q ' , ~ . . , ; - = t , l t l " r ' ; '¿ " i f P l / i s i l , : t ; . . . , ; : i . : ~ e : . . l q ~ i " . ' : ) . 1 : t ~ ~ i ' ; . ' ~ ; G . r i t m ¡ 1 " , ¡ t L : ! ; r , ' l " m .w _ ' : ~ ¡ 1 " ; ~ : ' l . : i ' M ~ . ; l l m l W ' " , T . . ¡ ¡ ~ ! 1 1 ' , ; ~ ¡ ~ ' l ' ! ~ i i t ; o ¡ ¡ O ' r l . . ¥ W J . - o t 1 : r ~ . Ó l ~" ; f i ; r \ r " p x ; r ; o ~ ; , ¥ ' ~ ' ? ( w m ; ~ ' , . ; ¡ : - . - f : ; ~ m , , ; , r l t i . ¡ : ; : i : i . ' l t t 1 ~ ~ :r~ ; ¡ e ! i , , ; , ; " . i : t i l , i l ~ ~~ C ~ ~ ; : : , ¡ ~ ~ , ; . : ~ 1 ~ ' t l - , , . . - - 1 l ¡ ~ ' F * : Z 1 ~ ~ t . i ' V : : 1 t ' ' i t F ¡ h ; ~~ ¿: 14' )11 . . on .f if ¡. c: %..' CD " (J E0CD--Oi CO ('Oi..c:(J Q)Oi Q).S c:~--('.0'CD Q. c:U) W "-~ . tn,.--~ a. ~-.. . . . . . '- Q).... Q)....--~ . . -c nsc.(l..oz cd.. Q)(l.. en c.--. t- . ... ns-0 c: Q)- nsU~(. c: Q)--(.-- awii ciii-... . . . StafCPR_003 Attachment C Page 1 of 3 r Thank you for your recent interest in keeping your home nice and comfy and taking our Home Energy Audit. We truly appreciate the time you took to use this valuable tool and help your home become that much more energy efficient. Based on your responses, we're including some useful information to aid in your energy conservation efforts. Energy efficiency is one of the most important initiatives we focus on as a company, and support from customers like you is not only essential, but also very much appreciated. As demand for energy continues to grow, we're fully committed to meeting your needs reliably and responsibly. After all, promoting energy efficiency is not only better for you, but for the environment as welL. In 2008 alone, our customers in Washington and Idaho have saved almost 73 million kWh of electricity and nearly 2 million therms of natural gas - enough energy to power more than 4,000 homes on an ongoing basis. This kind of energy savings really does make a difference, and it's through your continuing commitment that helps make it happen. ~'\,/'r.~; Thank you again for your time in taking the online energy audit. And thank you for doing your part and realizing that every little bit really does add up. . . St a f C P R _ 0 0 3 A t t a c h m e n t C HE A D i r e c t M a i l . Pa g e 2 o f 3 Da t a f r o m A c l a r a H o m e E n e r g y A u d i t t r a n s l a t e s i n t o a p p l i c a b l e c u s t o m e r r e b a t e s i~ ~ ~ . e c ~ t f ~ H _ £ n o l ' : I I I l C De a r A v l s t a C u s t o i i e r , Th a r i k ) ' o u f . : : f y o u r r & ; - ! n t i n ~ ~ ~ s t i n k e e p i l \ ' C ' J t h o m ~ r i ~ I r r c o m f y an d 1 3 1 i ~ O U t H , ; i o ! E n - i n ; u k J d i i . \ " , ' e t i : . ' ' ' a : . t e . ; s t e i n s t i m ! y w to o k 1 ' : u s e t h i s v . l u b l e t c ' C h n d h e l p ' t J r h o m e ~ o m " , t l ~ t m i . h mo ~ e n ' e r g ' i e f f c Í ! n t . ß L a d o r ; r : : \ J f Æ ' p " ~ . . . ' e . r e l r i d u d i r . g - ! o m e - u5 e l u l i n o l T i i t i o r , t ' : - a i d ¡ n " " u r S l T T g t ' C C l " $ 9 r v a ' l c . r , e f f c f 1 : ! i . .n M C N O lJ F i . . , , , ; l i o C O l i n ~ 5 : l f r " . m c p , En . e t m ' e W c . i . r c ( i s o r e o f t h e I " : i : ; t i m ç ( ' n a r ; i ; r i i ! ¡ t i ' . M v . ~ f o c ! , s o n a s ¡ . ; r r n i ! " j $ U p p o r i 1 t . y r , C U ¡ 1 t ; n i ' ! f f l i i , , ! Y . : - ! ; 1 $ n O t . : - n t t e g s e r i i 5 l , bu i ! J ! w ' i r f r ; v : i ' ! p p l i ! e í a t E d . . : ' : J d : f ' ! r i d b r ! r i t r ~ . ; o m i n O ! s t:: g r o w , V o ' æ " e f u l l " , . : t m t T , i l t e o j t û f r . t e ' 1 i " ' a , ' o u r n * , s r e l i a t i t , ' I ¡ n C r¡ ' ¡ P O n a ¡ b ~ , ' . A f t e r ¡ , i j , ¡ : . r : I T . " t ; r i g ; i ' l ¡ r ' h ' ¡ t f ¡ , ; ¡ e l ' C ' ~ ' ~ n c ~ 1 , : . r , ~ b i t t ~ r f o r 'r ~ ; . i , b u t k r t l ' ! e n v ¡ ! O l " ! ' ' E ' r i i 3 $ w e ! l In 2 Q ( € , ¡ b r , e . ' ; l / l , : u s t . : . ~ f ! i r ; V I ¡ e ! I ' ¡ t ¡ ã l t ' 7 o 1 3 r i d I d a t . , : t . g ; ' e !i. . * ¡ ! . m C e H 7 3 m d r . : - r i ¡ : V / I ' , . . y e i e c t r ì , v ¡ õ d r , e # r t . ' i r n d l b n th ¿ r m ~ o f r . S f 1 J l 9 i i ~ - f o n \ ) ! , g r . i : l r g ' ' t o p c . . ' I ' , o ~ mii n " ' . 0 0 0 t . : ~ o n a n o n g c i n g b 3 ~ i e í T h i s ~ i n d c. ' ! E ' r . l l r ; ' ¡ ; . n ' l n 9 ~ r ~ & l l ' l d o e s r n a k ' ! ! d i H E , ~ r . : ~ . ¡r . j 1 ' $ i h t ' ) i n h . . ' c o , r c - , n t i r l J i n g , ; . : r m l ~ ; ; i E r i t ;! : ) ~ 1 _ i h n h e i p s m 3 ~ ; e n t . ! i : ç . n . Tj; I H ' ' i ~ r ' o 3 Ç l 3 i n f o r ' r ~ l I r t i m e i n U i i . ¡ i i g 1 l ' ~r , l i n ¡ o ø " l f ' r g ' j a u d i t . A n - j t h a n K y , ' . f o r d 0 1 l ' g ''' C U ' P ! I " ! r d r e e ! l z i r . . t l i ~ t ~ ' 6 ' r , . i i c t ! ! ' b i i re a t t , d ~ . . ! t , j j i . t . . ,J i i . , . S T A " EN E R G Y S T A R \ ' A ( l f i l i a i i c e R e b a t e s i. W I i i : t i I I I t : l M 1 l l . l . l r i i l " ' \ : ~ ( W " : i i : . ~ . l i U ~~ ( U ' r i l : . i n i U 9 ~ Ï I I d . . I ' ~ . . . : " " - : 1 P " N . . ~ . . " c k i 1 W p ~ ' ' l u f t ~ . I l ' ' ' f . l I l " , '" U I \ . i ¡ l * J : . . , . . . A . . " " ~ ~ D w . " ' ) . p o ~ r - : I : l i N " ~ " 4 " " W / ~ H 1 ' 11 . . . " . . , . . . , . . . . " ' . . . . . . . . : . . . o \ i a . " " . . . ' . . . . . . " " . . . . . . . , . . . " ;~ ; , i " " ' . i ' ",' t i c ' ñi ' t.' . . . ' l , ~ ' ' . . " . . " " ; L o . " . . , . l ! . ~ . ¡ , . . . " ~ , , . . ' . ' - l . . L , ; . , . . I l l ' , ' , " ~ " ! . . ; . . , . ' . ' " ~ , ' ' ' , c , o (Ü " Ë Ñ ~ Y ~ S T A R F r . 4 . u r u , , ~ . Z ~ ' i ~ ' l i r l l ~ ; r ~ ' ~ t ~ m ;¡ , J ; ; i . ; i i . . ~ . . . " ' . . . . " " . ; ~ : ¡ ; ~ . . : o . ; : " ' . : ~ ' i t . ' : ; , ' :( . - : ' " _ . . . . u . t . H O _ . . . . f o , i - . _ l o , . " ' " . , i r i i I M I , " i 1 l . l i . . . . . . . . t . . " " " " " ' : ' . . . . ' . C U i £ O O V S T A R R e n g & r i i G r ~ k " . 1 ' ' è , ~~ : ~ : ' ; ; 2 ' r l i " " ' " ~ ; : d " ~ . , . , . , . . ~ ' ~ ; ~ ì i : - ' ; r - " 0 0 R: l t m h , J . x " ' . r ~ ' , ' ' ' ' , ' l 1 ' ' ' " . . , . l , , ' ' . ; . ' : ~ . ~ . ~ P ¡ : ; ' , ; ¡ l -' ~ ; T . . . . . . . . . . . . " . , . . M . , - 0 ~ . . t i : . . : ' : f ' wi. " " ' " t ~ " " , ~ ~ ¡ ' - I I ~ ~ . . , - ' w I ! t . o , - ~ c ' , ' " r : I " è . - ; : : " I l ' " "" " ' 0 - . . . . ~ : : t : J . . . " . " . : : ; : : ~ ~ ' i i : . , , ; . . . " . . . 0. . . . . . , " ' . . . . . . ' . . . . . . 1 . . ' . ¡ , . . . l , . ~ t l " ~ . , . . . . . . . _ . . . 1 . . . . . _ ~ , ~ . ~ . . . , ' . . . . . . _ o i . . . , ' . . . . l . ' , i . l o , i . . . a. _ . . ' _ . . . ì i . . . . " ' . . , , " " _ _ , . . . . . . . . . . . . . . . . , ~ ~ . . . , . " " . . " " , . " ' " , ' _ ' ! . . . . . . . . ¡ " . . . . . " " . . . . ; , f \ u . i i . . i i .. . , _ " . i " ' . i . . . . . . , . . " . . . . . , . . , , ~ r n _ _ , . ~ ! \ . . . . . r o . - _ . . ' . . . . . _ u . . . . . . . . . . _ . . . . . . . . _ lM . . . . . " _ . ! . l , l o i r ' l i : ~ _ . . ~ . " ' . . . _ . . . " " ' _ . . . l J l l . . : , . . . I T . . . . . . . , . . . : . l l I : ' ,.. h . . _ ' " , " ~ ' " ' ' ' _ ' _ ' _ ' ' ' _ _ . . . ,J " l I l I S T A . . St a f C P R _ 0 0 3 A t t a c h m e n t C Ho m e E n e r g y A u d i t P r o m o t i o n Pa g e 3 o f 3 En e r g i ~ f ( ~ ' ~ ~ . q n l y t h i n g . c : a ~ l ! l ~ fr o m y o u r h b m e . . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-0l 1 A VU-G-09-01 IPUC Production Request Staff-004 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03116/2009 Bruce Folsom Lori Hermonson Energy Solutions (509) 495-4658 For Avista's Idaho-funded DSM portfolio, please provide a breakdown of total costs in 2008, including incentive payments to paricipants, direct program administrative costs, direct program evaluation costs, and allocated indirect administrative and evaluation costs with a description of how such allocations were made. RESPONSE: Please see the attached spreadsheet "Staff PR 004 Attachment A" for a breakdown of the 2008 total costs. Please note, expenditures are directly charged to either a state or to an allocated project which is distributed between Washington and Idaho (70/30 percent split), . . . Av i s t a U t i l i t i e s DS M C o s t s In c e n t ov e r h e a d Ad m i n RF P p a y m e n t s Re g i o n a l ( N E E A ) Id a h o E x p e n d i t u r e s I 0 A RF P R E N o n - R e s 1, 4 3 9 , 6 9 5 - 17 9 , 8 7 6 21 3 , 9 7 9 76 , 2 6 1 - 1, 9 0 9 , 8 1 0 E R e s i d e n t i a l 1, 0 7 1 , 4 7 8 - 16 , 0 8 9 35 2 , 9 7 5 - - 1, 4 4 0 , 5 4 2 E L i m i t e d I n c o m e 22 1 , 2 4 5 - 5, 3 2 8 (1 , 0 3 2 ) - - 22 5 , 5 4 1 E R e g i o n a l - - 11 , 8 7 2 1, 1 9 2 - 22 1 , 5 8 6 23 4 , 6 5 0 E G e n e r a l - 11 , 5 4 9 24 4 , 9 4 1 10 3 , 1 1 2 - - 35 9 , 6 0 2 G N o n - R e s 1, 0 4 4 , 1 5 6 - 91 , 3 7 4 3, 1 2 6 - - 1, 1 3 8 , 6 5 7 G R e s i d e n t i a l 57 3 , 1 5 9 - 13 , 7 0 4 92 , 7 7 9 - - 67 9 , 6 4 1 G L i m i t e d I n c o m e 12 8 , 5 4 3 - 5, 5 4 9 (2 , 0 9 6 ) - - 13 1 , 9 9 6 G R e g i o n a l - - (3 ) - - - (3 ) G G e n e r a l - 7, 0 6 7 15 4 , 5 6 9 20 , 6 3 4 - - 18 2 , 2 7 0 4, 4 7 8 , 2 7 6 18 , 6 1 5 72 3 , 3 0 0 78 4 , 6 6 8 76 , 2 6 1 22 1 , 5 8 6 6, 3 0 2 , 7 0 6 St a f C P R _ 0 0 4 A t t a c h m e n t A . x l s Pa g e 1 o f 1 . . . AVISTACORPORATION RESPONSE TO REQUEST FOR INFORMATION JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: IDAHO A VU-E~09-01 1 AVU-G-09-01 IPUC Production Request Staff-005 DATE PREPARD: WITSS: RESPONDER: DEPARTMNT: TELEPHONE: 03116/2009 Bruce Folsom Jon Powell Energy Solutions (509) 495-4047 REQUEST: For each Idaho-funded DSM program please provide the pre-implementation estimated post-implementation evaluation budget and the amount actually spent on post-implementation evaluations from 2004 through 2009 to date. Where Idaho costs are an allocation of larger costs, explain the allocation method. RESPONSE: Post implementation evaluation as defined by A vista includes two pars, program evaluation, and energy effciency measure (EEM) verification. For the most par, program evaluation is performed by two staff analysts with the help of other DSM staff and EEM verification is pedormed by the DSM engineerng staff, The Engineering group uses the IPMV (International Pedormance Measurement and Verification Protocol) guidelines for their EEM verification work. Please find the attached file in "Staff PR 005-Attachment A" related to IPMV, Due to the voluminous nature of the attached document, it is being provided in electronic format only. The work of post implementation evaluation, which includes both program evaluation and EEM verification, and nonnal DSM implementation, has not been split out in terms of labor in the past. The functions utilize the same engineering and analytical resources (both labor and non-labor) and are par of an integrated effort to identify cost-effective options for the customer and to work with that customer towards installing and commissioning those effciencies. Due to the nature of this integrated approach it is not possible to meaningfully separate the expenditures for these two fuctions. Both the program evaluation and EEM verification functions use a high degree of awareness of the other entities operating in our field to reduce the unnecessar duplication of work. These entities include, but are not limited to, the Northwest Power Conservation Council Regional Technical Forum (RTF), Energy Star(, Consortium for Energy Efficiency (CEE), Electric Power Research Institute (EPRI), and others. We have and wil continue to check the validity of deemed savings that come from other entities with intermittent EEM verification. Avista is presently in the process of changing our EEM verification system to allow for better documentation of EEM's and scheduled revisiting to adjust for changes in savings as well as measure costs. That new system wil allow more detail to be shown in the form of costs for post implementation evaluation. An example of this process was the EEM verification study on pre-rinse sprayer nozzle savings. The Company implemented the program using the RTF deemed value of 3,800 kWhs and 176 therms and through our EEM verification study found our customers saved i ,006 kWhs and 44 therms. RTF numbers were conservative compared to others in the industr. The costs of the extra study work were included in the cost of the delivery of the program and were not split out by . . . Response to Staff Request No. 005 Page 2 jurisdiction. Please find the spray nozzle verification results provided as par of "StafCPR _ 005 Attachment-B". Our planned system wil use Microsoft Project Manager Pro (MS Project) softare to layout the design of our verification as well as track the costs and schedule of verification tasks as well as establish our future prescriptive offerings. The EEM Verifications being planed now and listed as answers to later production requests wil be in this new format. Because A vista uses a custom program approach to establish futue prescriptive offerings, we may spend more effort on post implementation work than some other utilities building programs with only deemed savings. When there is not deemed savings from a reliable source, we wil use multiple custom projects to extrapolate savings for our wider service terrtory programs using modeled savings from many different projects. Prior to having better data that we plan to have in the future, we can estimate that EEM verification takes about 25% of our engineers' time counting all site specific project modeling. Adding in analyst work and others in the departent, between 2.5 and 3 FTE are spent in all of our post implementation evaluation. If one further assumes 30% of our work is done in Idaho, then the amount devoted would be between .75 and.9 FTE for Idaho alone. . . . 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Ca l c u l a t e d s a v i n g s Al l th e r m s / y e a r 33 6 1 37 17 6 \ ?7 47 ~i: : '"i~o i g.3 å ai '"~CD sa.. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-006 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03116/2009 Bruce Folsom Tom Lienhard Energy Solutions (509) 495-4985 Please list and briefly describe all post-implementation evaluations of Idaho-fuded DSM programs or general DSM management completed by or for A vista from 2004 though 2009 to date. Include in the descriptions the evaluation costs and the names and affiliations of the primar evaluators and the process(es) by which any 3rd party evaluators were chosen. Include both internal and external evaluations of direct energy and peak demand impacts, program processes, portfolio management, and educational andlor market transformation effects. Provide copies of, or readily accessible references to, each report listed. RESPONSE: Please see Avista's response 006C, which contains TRADE SECRET, PROPRIETARY or CONFIDENTIAL information and exempt from public view and is separately filed under IDAP A 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated Januar 8, 2009. . . . AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION JURISDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: DATE PREPARD: WITNSS: RESPONDER: DEPARTMENT: TELEPHONE: 03117/2009 Bruce Folsom Lori Hermanson Energy Solutions (509) 495-4658 IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-007 REQUEST: Please describe how post-implementation evaluations or informal questions regarding assumptions have been used by Avista to improve its DSM programs and/or to improve its overall resource planng. Include supporting discussion notes, letters and memorandums, all whether on paper or electronically distributed. (An example of an informally questioned assumption is the life of vending misers.) RESPONSE: The custom project program, or site specific program, allows any customer who has the potential for savings in electrcity or natual gas, and which has an incremental cost associated with that measure with a simple payback of greater than one year, to request an evaluation of the measure and possibly receive an incentive, Avista uses this program to monitor parameters that apply to our efficiency delivery programs. Two significant aspects of change that occur with measures in energy efficiency measure (EEM) verifièation are the savings from a paricular measure based on the connected device savings and the cost of the device or measure. Over time, even appropriate and cost effective measures change to be either incented differently or eliminated from incentive. An example ofthis is the Light Emitting Diode (LED) exit sign, Early in the incentive process the cost of the LED was up to $100 per sign, however their savings were greater since they were replacing a device that used i 0 times the energy and were on 8760 hours per year, The Company's incentive could reach as much as half of the installed cost of this measure based on our incentive calculations. As the market progressed however, the price dropped precipitously and we changed our incentive to be the lowest price we could find for an LED unit which was $25. Because of this phenomenon, we routinely review the cost and savings of the measures. Other factors that are taken in to account on at least an anual basis are the changes to the baselines for savings due to code changes. Either we wil give a smaller incentive for a new device beating the baseline in new purchases, or we wil reduce the incremental cost when a measure was completed in an end-of-life situation to account for the increased baseline efficiency of the new product. In some cases the parameters surrounding a measure change the value of its savings. In one study for a school district on a software for networked computers, we decreased our deemed savings because our EEM verification showed that because the distrct had all new low energy monitors and the staff were diligent in shutting off the computers, the districts savings potential was well under pre-implementation deemed values. The measure was stil cost-effective however. Please refer to the previously provided Confidential attachment "StafCPR 006C-CONFIDENTIAL Attachment-C" to see the school district network software data. The spray nozzle program mentioned in Production Request Staff-005 was another example ofthis type of change in savings. . . . JURSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION 03116/2009 Bruce Folsom Lori Hermanson Energy Solutions (509) 495-4658 IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-008 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: REQUEST: Please provide post-implementation benefit/cost (B/C) ratios estimated by or for Avista's energy efficiency programs in Idaho with electronically executable cost-effectiveness formulae. Include BIC ratios from all perspectives considered, e.g. TRC, Utility, Paricipant and Non-Participant. Include complete descriptions of, and bases for, all assumptions (e.g. net-to-gross savings ratios, measure life, discount rate,), values (e.g. demand, energy and non-energy savings, tax credits) and calculations used in estimating the BIC ratios. Describe all sensitivity analyses of any varables and assumptions used in estimating BIC ratios. RESPONSE: The attached Excel file "Staff_PR_008-Attachment A" was used to generate Avista's Triple-E Report for Januar through November, 2008. This Excel sheet is fully functional and wil allow for the calculations to be traced from the benefit-cost ratios back to source inputs for each program. Please note that: . The calculations of the benefit-to-cost ratios are detailed in the worksheet labeled 'Table 9E (ID)' and 'Table 9G (ID)' and include specific cost categories accumulating towards the calculation of the benefit-to-cost ratio, . All calculations of energy benefits made within the Triple-E Report are based upon gross paricipation. There has been no adjustment for either 'free-riders' or 'free-drivers' in the energy calculations of local programs. Paricipation in regional market transformation programs are not a part of the evaluation performed in the Triple-EReport. . The weighted average measure life of the savings within the report is 14.9 years (for electric measures) and 18.8 years (for natual gas measures). . A 7.08% discount rate was used throughout the Triple-E Report analysis. . The energy avoided costs are contained in the sheet named "avoided costs". The,electric energy costs do have energy and capacity components to them. For puroses of the calculation of the Non-Paricipant and Paricipant standard practice tests, the paricipant energy costs savings are based upon an average retail rate that includes both energy and demand components. . No tax credits are incorporated into the calculations for this Triple-E Report The California Standard Practice Manual (July 2002) does require tax credits to be incorporated into the Total Resource Cost calculation, but none of these have been quantified for inclusion in the report covering this time period. As tax credits become an increasingly . . . Response to Staff Request No. 008 Page 2 large component of the overall economics of energy-efficiency it is A vista's intent to quantify these and include them into the Total Resource Cost analysis, but they wil be contained as a separate line item to facilitate an easy recalculation of this test without the inclusion of tax credits. Since the Triple-E Report is based upon actual results, the Company generally does not formally perform sensitivity analyses around these results. .Table 9E (10)Electric Cost-Effectiveness Benefit/Cost Statistics by Customer Segment Total Resource Utilty Participant Non-Participant Cost Test Cost Test Test Test Non-Residnetial 1.99 4.26 2.17 1.18 Limited Income 1.98 1.73 NA 0.77 Residential 2.32 4.89 3.88 0.91 PORTFOLIO 2.10 4.33 2.79 1.05 NOTES: Cost-effectiveness calculations do not include costs or benefits associated with regional programs. "N/A" is listed for segments with benefis, but no costs. Table 9G (10)Gas Cost-Effectiveness Benefit/Cost Statistics by Customer Segment Total Resource Utiity Participant Non-Participant Cost Test Cost Test Test Test Non-Residential 0.42 2.27 0.74 0.54.Limited Income 0.71 0.63 NA 0.32 Residential 1.10 2.36 2.94 0.48 PORTFOLIO 0.58 2.19 1.13 0.51 NOTES: Cost-effectiveness calculations do not include costs or benefis associated with regional programs. "N/A" is listed for segments with benefits, but no costs. . Rpt Pg 9 StafCPR_008-Attachment A.xls Page 1 of 4 . Ta b l e 1 3 E ( 1 0 ) . . Su m m a r y o f E l e c t r i c C o s t - E f f e c t i v e n e s s T e s t s a n d D e s c r i p t i v e S t a t i s t i c s Re g u l a r I n c o m e Li m i t e d I n c o m e To t a l R e s o u r c e C o s t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c a v o i d e d c o s t $ 16 , 8 6 5 , 3 0 0 $ 40 6 , 5 5 6 $ 17 , 2 7 1 , 8 5 7 No n - E n e r g y b e n e f i t s $ 1, 5 8 8 , 1 0 3 $ - $ 1, 5 8 8 , 1 0 3 Na t u r a l G a s a v o i d e d c o s t $ (3 3 6 , 9 8 8 ) $ 1, 0 8 1 $ (3 3 5 . 9 0 7 ) TR C b e n e f i t s $ 18 , 1 1 6 , 4 1 6 $ 40 7 , 6 3 8 $ 18 , 5 2 4 , 0 5 3 No n - i n c e n t i v e u t i i t y c o s t $ 1, 1 5 5 , 0 7 6 $ 13 , 5 6 2 $ 1, 1 6 8 , 6 3 8 Cu s t o m e r c o s t $ 7, 4 4 8 , 0 6 6 $ 19 2 , 7 3 6 $ 7, 6 4 0 , 8 0 2 TR C c o s t s $ 8, 6 0 3 , 1 4 2 $ 20 6 , 2 9 7 $ 8, 8 0 9 , 4 3 9 TR C r a t i o 2. 1 1 1. 9 8 2. 1 0 Ne t T R C b e n e f i t s $ 9, 5 1 3 , 2 7 4 $ 20 1 , 3 4 0 $ 9, 7 1 4 , 6 1 4 Re g u l a r I n c o m e Lim i t e d I n c o m e Pa r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c B i l R e d u c t i o n $ 12 , 3 2 2 , 2 1 7 $ 29 2 , 1 8 8 $ 12 , 6 1 4 , 4 0 6 Ga s B i l R e d u c t i o n $ (5 4 6 , 2 3 3 ) $ 1, 6 8 7 $ (5 4 4 , 5 4 6 ) No n - E n e r g y b e n e f i t s $ 1, 5 8 8 , 1 0 3 $ - $ 1. 5 8 8 , 1 0 3 Pa r t i c i p a n t b e n e f i t s $ 13 , 3 6 4 , 0 8 8 $ 29 3 , 8 7 5 $ 13 , 6 5 7 , 9 6 3 Cu s t o m e r p r o j e c t c o s t $ 7, 4 4 8 , 0 6 6 $ 19 2 , 7 3 6 $ 7, 6 4 0 , 8 0 2 In c e n t i v e r e c e i v e d $ (2 , 5 2 1 , 2 0 1 ) $ (2 2 1 , 6 4 6 ) $ (2 , 7 4 2 , 8 4 7 ) Pa r t i c i p a n t c o s t s $ 4, 9 2 6 , 8 6 5 $ (2 8 , 9 1 0 ) $ 4, 8 9 7 . 9 5 4 Pa r t i c i p a n t T e s t r a t i o 2. 7 1 NA 2. 7 9 Ne t P a r t i c i p a n t b e n e f i t s $ 8, 4 3 7 , 2 2 3 $ 32 2 , 7 8 5 $ 8, 7 6 0 , 0 0 9 Re g u l a r I n c o m e po r t o l i o 25 , 2 4 3 , 6 2 8 (5 4 . 6 2 1 ) 0. 0 3 7 9 $ 0. 0 1 6 2 $ De s c r i p t i v e S t a t i s t i c s An n u a l k W h s a v i n g s An n u a l t h e r m s a v i n g s Le v e l i z e d T R C c o s t p e r k W h $ Le v e l i z e d U C T c o s t p e r k W h $ Re g u l a r I n c o m e Li m i t e d I n c o m e Ut i l t y C o s t T e s t po r t o l i o po r t f o l i o Ov e r a l l p o r t o l i o El e c t r i c a v o i d e d c o s t $ 16 , 8 6 5 , 3 0 0 $ 40 6 , 5 5 6 $ 17 , 2 7 1 , 8 5 7 Na t u r a l G a s a v o i d e d c o s t $ (3 3 6 , 9 8 8 ) $ 1, 0 8 1 $ (3 3 5 , 9 0 7 ) UC T b e n e f i t s $ 16 . 5 2 8 , 3 1 2 $ 40 7 , 6 3 8 $ 16 , 9 3 5 , 9 5 0 No n - i n c e n t i v e u t i l t y c o s t $ 1, 1 5 5 , 0 7 6 $ 13 , 5 6 2 $ 1, 1 6 8 , 6 3 8 In c e n t i v e c o s t $ 2, 5 2 1 , 2 0 1 $ 22 1 , 6 4 6 $ 2, 7 4 2 , 8 4 7 UC T c o s t s $ 3, 6 7 6 , 2 7 8 $ 23 5 , 2 0 8 $ 3, 9 1 1 , 4 8 5 UC T r a t i o 4. 5 0 1. 7 3 4. 3 3 Ne t U C T b e n e f i t s $ 12 , 8 5 2 , 0 3 5 $ 17 2 , 4 3 0 $ 13 , 0 2 4 , 4 6 5 Re g u l a r I n c o m e Li m i t e d I n c o m e El e c t r i c N o n - P a r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o Ele c t r i c a v o i d e d c o s t s a v i n g s $ 16 , 8 6 5 , 3 0 0 $ 40 6 , 5 5 6 $ 17 , 2 7 1 , 8 5 7 No n - P a r t i c i p a n t b e n e f i t s $ 16 , 8 6 5 . 3 0 0 $ 40 6 , 5 5 6 $ 17 , 2 7 1 , 8 5 7 El e c t r i c R e v e n u e l o s s $ 12 , 3 2 2 , 2 1 7 $ 29 2 , 1 8 8 $ 12 , 6 1 4 , 4 0 6 No n - i n c e n t i v e u t i l t y c o s t $ 1, 1 5 5 , 0 7 6 $ 13 , 5 6 2 $ 1, 1 6 8 , 6 3 8 Cu s t o m e r i n c e n t i v e s $ 2, 5 2 1 , 2 0 1 $ 22 1 , 6 4 6 $ 2, 7 4 2 , 8 4 7 No n - P a r t i c i p a n t c o s t s $ 15 , 9 9 8 , 4 9 5 $ 52 7 , 3 9 6 $ 16 , 5 2 5 , 8 9 1 No n - P a r t . r a t i o 1. 0 5 0. 7 7 1. 0 5 Ne t N o n - P a r t . b e n e f i s $ 86 6 , 8 0 5 $ (1 2 0 , 8 4 0 ) $ 74 5 , 9 6 6 Li m i t e d I n c o m e po r t o l i o 29 5 , 6 7 7 11 4 0. 0 6 7 1 $ 0. 0 7 6 5 $ Ov e r a l l p o r t o l i o 25 , 5 3 9 , 3 0 5 (5 4 , 5 0 7 ) 0. 0 3 8 2 0. 0 1 7 0 NO T E S : Co s t s a s s o c i a t e d w i t h m e m b e r s h i p i n r e g i o n a l p r o g r a m s a r e e x c l u d e d f r o m a l l c o s t - e f f e c t i v e n e s s c a l c u l a t i o n s , uN / A u i s l i s t e d f o r s e g m e n t s w i t h b e n e f i s . b u t n o c o s t s . Rp t P g 1 3 St a f C P R _ 0 0 8 - A t t a c h m e n t A . x l s Pa g e 2 o f 4 . . . Ta b l e 1 3 G ( 1 0 ) Re g u l a r I n c o m e Lim i t e d I n c o m e To t a l R e s o u r c e C o s t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c a v o i d e d c o s t $ 16 7 , 8 8 6 $ - $ 16 7 , 8 8 6 No n - E n e r g y b e n e f i t s $ 24 0 , 0 5 4 $ - $ 24 0 , 0 5 4 Na t u r a l G a s a v o i d e d c o s t $ 4, 0 0 4 , 1 7 8 $ 89 , 8 7 6 $ 4, 0 9 4 , 0 5 4 TR C b e n e f i t s $ 4, 4 1 2 , 1 1 8 $ 89 , 8 7 6 $ 4, 5 0 1 , 9 9 4 No n - i n c e n t i v e u t i l t y c o s t $ 34 8 , 0 3 1 $ 13 , 0 7 4 $ 36 1 , 1 0 6 Cu s t o m e r c o s t $ 7, 2 3 6 , 8 8 7 $ 11 2 , 7 3 3 $ 7, 3 4 9 , 6 1 9 TR C c o s t s $ 7, 5 8 4 , 9 1 8 $ 12 5 , 8 0 7 $ 7, 7 1 0 , 7 2 5 TR C r a t i o 0. 5 8 0. 7 1 0. 5 8 Ne t T R C b e n e f i t s $ (3 , 1 7 2 , 8 0 0 ) $ (3 5 , 9 3 1 ) $ (3 , 2 0 8 , 7 3 1 ) Re g u l a r I n c o m e Li m i t e d I n c o m e Pa r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c B i l R e d u c t i o n $ 15 2 , 5 6 3 $ - $ 15 2 , 5 6 3 Ga s B i l R e d u c t i o n $ 5, 9 8 0 , 3 4 5 $ 14 0 , 5 0 2 $ 6, 1 2 0 , 8 4 7 No n - E n e r g y b e n e f i t s $ 24 0 , 0 5 4 $ - $ 24 0 , 0 5 4 Pa r t i c i p a n t b e n e f i t s $ 6, 3 7 2 , 9 6 2 $ 14 0 , 5 0 2 $ 6, 5 1 3 , 4 6 3 Cu s t o m e r p r o j e c t c o s t $ 7, 2 3 6 , 8 8 7 $ 11 2 , 7 3 3 $ 7, 3 4 9 , 6 1 9 In c e n t i v e r e c e i v e d $ (1 , 4 5 4 , 2 0 7 ) $ (1 2 9 , 6 4 3 ) $ (1 , 5 8 3 , 8 4 9 ) Pa r t i c i p a n t c o s t s $ 5, 7 8 2 , 6 8 0 $ (1 6 , 9 1 0 ) $ 5, 7 6 5 , 7 7 0 Pa r t i c i p a n t T e s t r a t i o 1. 1 0 NA 1. 1 3 Ne t P a r t i c i p a n t b e n e f i t s $ 59 0 , 2 8 2 $ 15 7 , 4 1 2 $ 74 7 , 6 9 3 Su m m a r y o f G a s C o s t - E f f e c t i v e n e s s T e s t s a n d D e s c r i p t i v e S t a t i s t i c s Re g u l a r I n c o m e Li m i t e d I n c o m e Ut i l t y C o s t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c a v o i d e d c o s t $ 16 7 , 8 8 6 $ - $ 16 7 , 8 8 6 Na t u r a l G a s a v o i d e d c o s t $ 4, 0 0 4 , 1 7 8 $ 89 , 8 7 6 $ 4, 0 9 4 , 0 5 4 UC T b e n e f i t s $ 4, 1 7 2 , 0 6 4 $ 89 , 8 7 6 $ 4, 2 6 1 , 9 4 0 No n - i n c e n t i v e u t i l i t y c o s t $ 34 8 , 0 3 1 $ 13 , 0 7 4 $ 36 1 , 1 0 6 In c e n t i v e c o s t $ 1, 4 5 4 , 2 0 7 $ 12 9 , 6 4 3 $ 1, 5 8 3 , 8 4 9 UC T c o s t s $ 1, 8 0 2 , 2 3 8 $ 14 2 , 7 1 7 $ 1, 9 4 4 , 9 5 5 UC T r a t i o 2. 3 1 0. 6 3 2. 1 9 Ne t U C T b e n e f i t s $ 2, 3 6 9 , 8 2 6 $ (5 2 , 8 4 1 ) $ 2, 3 1 6 , 9 8 6 Re g u l a r I n c o m e Li m i t e d I n c o m e Ga s N o n - P a r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o Ga s a v o i d e d c o s t s a v i n g s $ 4, 0 0 4 , 1 7 8 $ 89 , 8 7 6 $ 4, 0 9 4 , 0 5 4 No n - P a r t b e n e f i t s $ 4, 0 0 4 , 1 7 8 $ 89 , 8 7 6 $ 4, 0 9 4 , 0 5 4 Ga s R e v e n u e l o s s $ 5, 9 8 0 , 3 4 5 $ 14 0 , 5 0 2 $ 6, 1 2 0 , 8 4 7 No n - i n c e n t i v e u t i l t y c o s t $ 34 8 , 0 3 1 $ 13 , 0 7 4 $ 36 1 , 1 0 6 Cu s t o m e r i n c e n t i v e s $ 1, 4 5 4 , 2 0 7 $ 12 9 , 6 4 3 $ 1, 5 8 3 , 8 4 9 No n - P a r t c o s t s $ 7, 7 8 2 , 5 8 3 $ 28 3 , 2 1 8 $ 8, 0 6 5 , 8 0 1 No n - P a r t . r a t i o 0. 5 1 0. 3 2 0. 5 1 Ne t N o n - P a r t . b e n e f i t s $ (3 , 7 7 8 , 4 0 5 ) $ (1 9 3 , 3 4 2 ) $ (3 , 9 7 1 , 7 4 7 ) De s c r i p t i v e S t a t i s t i c s An n u a l k W h s a v i n g s An n u a l t h e r m s a v i n g s Le v e l i z e d T R C c o s t p e r t h e r m $ Le v e l i z e d U C T c o s t p e r t h e r m $ Re g u l a r I n c o m e po r t o l i o 92 8 , 2 8 4 60 0 , 4 1 5 1. 2 5 2 3 $ 0. 2 9 7 6 $ Li m i t e d I n c o m e po r t o l i o 9, 7 0 8 1. 1 4 9 5 $ 1. 3 0 4 0 $ Ov e r a l l p o r t o l i o 92 8 , 2 8 4 61 0 , 1 2 3 1. 2 3 5 3 0. 3 1 1 6 NO T E S : Co s t s a s s o c i a t e d w i t h m e m b e r s h i p i n r e g i o n a l p r o g r a m s a r e e x c l u d e d f r o m a l l c o s t - e f f e c t i v e n e s s c a l c u l a t i o n s . "N / A " i s l i s t e d f o r s e g m e n t s w i t h b e n e f i t s , b u t n o c o s t s . Rp t P g 1 3 St a f C P R _ 0 0 8 - A t t a c h m e n t A . x l s Pa g e 3 o f 4 . . . Ta b l e 1 3 E G ( 1 0 ) Su m m a r y o f C o m b i n e d G a s a n d E l e c t r i c C o s t . E f f e c t i v e n e s s T e s t s a n d D e s c r i p t i v e S t a t i s t i c s Re g u l a r I n c o m e Li m i t e d I n c o m e Re g u l a r I n c o m e Li m i t e d I n c o m e To t a l R e s o u r c e C o s t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t f o l i o Ut i l t y C o s t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t f o l i o El e c t r i c a v o i d e d c o s t $ 17 , 0 3 3 , 1 8 6 $ 40 6 , 5 5 6 $ 17 , 4 3 9 , 7 4 3 El e c t r i c a v o i d e d c o s t $ 17 , 0 3 3 , 1 8 6 $ 40 6 , 5 5 6 $ 17 , 4 3 9 , 7 4 3 No n - E n e r g y b e n e f i t s $ 1, 8 2 8 , 1 5 7 $ - $ 1, 8 2 8 , 1 5 7 Na t u r a l G a s a v o i d e d c o s t $ 3, 6 6 7 , 1 9 0 $ 90 , 9 5 8 $ 3, 7 5 8 , 1 4 8 Na t u r a l G a s a v o i d e d c o s t $ 3, 6 6 7 , 1 9 0 $ 90 , 9 5 8 $ 3, 7 5 8 , 1 4 8 UC T b e n e f i t s $ 20 , 7 0 0 , 3 7 7 $ 49 7 , 5 1 4 $ 21 , 1 9 7 , 8 9 0 TR C b e n e f i t s $ 22 , 5 2 8 , 5 3 4 $ 49 7 , 5 1 4 $ 23 , 0 2 6 , 0 4 7 No n - i n c e n t i v e u t i l i t y c o s t $ 1, 5 0 3 , 1 0 7 $ 26 , 6 3 6 $ 1, 5 2 9 , 7 4 3 No n - i n c e n t i v e u t i l i t y c o s t $ 1, 5 0 3 , 1 0 7 $ 26 , 6 3 6 $ 1, 5 2 9 , 7 4 3 In c e n t i v e c o s t $ 3, 9 7 5 , 4 0 8 $ 35 1 , 2 8 9 $ 4, 3 2 6 , 6 9 6 Cu s t o m e r c o s t $ 14 , 6 8 4 , 9 5 3 $ 30 5 , 4 6 8 $ 14 , 9 9 0 , 4 2 1 UC T c o s t s $ 5, 4 7 8 , 5 1 5 $ 37 7 , 9 2 4 $ 5, 8 5 6 , 4 4 0 TR C c o s t s $ 16 , 1 8 8 , 0 6 0 $ 33 2 , 1 0 4 $ 16 , 5 2 0 , 1 6 4 UC T r a t i o 3. 7 8 1. 3 2 3. 6 2 TR C r a t i o 1. 3 9 1. 5 0 1. 3 9 Ne t U C T b e n e f i t s $ 15 , 2 2 1 , 8 6 1 $ 11 9 , 5 8 9 $ 15 , 3 4 1 , 4 5 1 Ne t T R C b e n e f i t s $ 6, 3 4 0 , 4 7 3 $ 16 5 , 4 1 0 $ 6, 5 0 5 , 8 8 3 Re g u l a r I n c o m e Li m i t e d I n c o m e Re g u l a r I n c o m e Li m i t e d I n c o m e Pa r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o Ga s a n d E l e c t r i c N o n - P a r t i c i p a n t T e s t po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o El e c t r i c B i l R e d u c t i o n $ 12 , 4 7 4 , 7 8 1 $ 29 2 , 1 8 8 $ 12 , 7 6 6 , 9 6 9 Ga s a v o i d e d c o s t s a v i n g s $ 4, 0 0 4 , 1 7 8 $ 89 , 8 7 6 $ 4, 0 9 4 , 0 5 4 Ga s B i l R e d u c t i o n $ 5, 4 3 4 , 1 1 2 $ 14 2 , 1 8 8 $ 5, 5 7 6 , 3 0 1 El e c t r i c a v o i d e d c o s t s a v i n g s $ 16 , 8 6 5 , 3 0 0 $ 40 6 , 5 5 6 $ 17 , 2 7 1 , 8 5 7 No n - E n e r g y b e n e f i s $ 1, 8 2 8 , 1 5 7 $ - $ 1, 8 2 8 , 1 5 7 No n - P a r t b e n e f i t s $ 20 , 8 6 9 , 4 7 9 $ 49 6 , 4 3 2 $ 21 , 3 6 5 , 9 1 1 Pa r t i c i p a n t b e n e f i s $ 19 , 7 3 7 , 0 5 0 $ 43 4 , 3 7 6 $ 20 , 1 7 1 , 4 2 6 Ga s R e v e n u e l o s s $ 5, 9 8 0 , 3 4 5 $ 14 0 , 5 0 2 $ 6, 1 2 0 , 8 4 7 Cu s t o m e r p r o j e c t c o s t $ 14 , 6 8 4 , 9 5 3 $ 30 5 , 4 6 8 $ 14 , 9 9 0 , 4 2 1 El e c t r i c R e v e n u e l o s s $ 12 , 3 2 2 , 2 1 7 $ 29 2 , 1 8 8 $ 12 , 6 1 4 , 4 0 6 In c e n t i v e r e c e i v e d $ (3 , 9 7 5 , 4 0 8 ) $ (3 5 1 , 2 8 9 ) $ (4 , 3 2 6 , 6 9 6 ) No n - i n c e n t i v e u t i l t y c o s t $ 1, 5 0 3 , 1 0 7 $ 26 , 6 3 6 $ 1, 5 2 9 , 7 4 3 Pa r t i c i p a n t c o s t s $ 10 , 7 0 9 , 5 4 5 $ (4 5 , 8 2 0 ) $ 10 , 6 6 3 , 7 2 4 Cu s t o m e r i n c e n t i v e s $ 3, 9 7 5 , 4 0 8 $ 35 1 , 2 8 9 $ 4, 3 2 6 , 6 9 6 No n - P a r t c o s t s $ 23 , 7 8 1 , 0 7 8 $ 81 0 , 6 1 4 $ 24 , 5 9 1 , 6 9 2 Pa r t i c i p a n t T e s t r a t i o 1. 8 4 (9 . 4 8 ) 1. 8 9 Ne t P a r t i c i p a n t b e n e f i t s $ 9, 0 2 7 , 5 0 5 $ 48 0 , 1 9 7 $ 9, 5 0 7 , 7 0 2 No n - P a r t . r a t i o 0. 8 8 0. 6 1 0. 8 7 Ne t N o n - P a r t . b e n e f i t s $ (2 , 9 1 1 , 5 9 9 ) $ (3 1 4 , 1 8 2 ) $ (3 , 2 2 5 , 7 8 1 ) Re g u l a r I n c o m e Li m i t e d I n c o m e De s c r i p t i v e S t a t i s t i c s po r t o l i o po r t o l i o Ov e r a l l p o r t o l i o An n u a l k W h s a v i n g s 26 , 1 7 1 , 9 1 2 29 5 , 6 7 7 26 , 4 6 7 , 5 8 9 An n u a l t h e r m s a v i n g s 54 5 , 7 9 4 9, 8 2 2 55 5 , 6 1 6 NO T E S : Co s t s ; : s s o c i a t e d w i t h m e m b e r s h i p i n r e g i o n a l p r o g r a m s a r e e x c l u d e d f r o m a l l c o s t - e f f e c t i v e n e s s ca l c u l a t i o n s . "N / A " i s l i s t e d f o r s e g m e n t s w i t h b e n e f i s , b u t n o c o s t s . Rp t P g 1 3 St a f C P R _ 0 0 8 - A t t a c h m e n t A . x l s Pa g e 4 o f 4 . . . AVISTACORPORATION RESPONSE TO REQUEST FOR INFORMATION JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-009 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03116/2009 Bruce Folsom Tom Lienhard Energy Solutions (509) 495-4985 REQUEST: To the extent that assumptions and varable values of post-implementation BIC ratios differ from those used in pre-implementation DSM "potential" studies, please describe and explain those differences. RESPONSE: As was explained in Avista's response to Production Request Staff-007, the Company uses a combination of the custom program (site specific), and our anual business plan to monitor parameters that apply to our effciency delivery programs, Parameters that affect change in post-implementation benefitlcost (B/C) ratios include changes in the device efficiency or efficacy over time, changes in the cost of energy, and the change in the device cost over time. Also, Avista follows the changes to codes and requirements to make sure we are eliminating incentives where the customer must pedorm at that level by law. We track these results and make changes to our programs on an anual basis when we are re-working our business plan. With the new parameters, we ru a new duel fuel incentive calculator to find out the appropriate incentive strctue to use for measure. The engineering deparent is responsible for costs of equipment, effcacy and efficiency changes to devices and interacting physical parameters and code assessment. Our Analysts update the duel fuel incentive calculator (DFIC) which takes care of a myrad of energy cost issues. The DFIC is updated several times per year, at a minimum every time there is a change in energy costs to the customer. Because of this process, custom or site specific measures are always calculated with the proper BIC ratios. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-OlO DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03/1612009 Bruce Folsom Tom Lienhard Energy Solutions (509) 495-4985 Please describe any post-implementation DSM program evaluations that are not yet completed, but are currently in progress. RESPONSE: Please see Avista's response OLOC, which contains TRAE SECRET, PROPRIETARY or CONFIDENTIAL information and exempt from public view and is separately filed under IDAPA 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated January 8, 2009. . . . AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION JUISDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff~Oll DATE PREPARD: WITNESS: RESPONDER: DEP ARTMENT: TELEPHONE: 03116/2009 Bruce Folsom Tom Lienhard Energy Solutions (509) 495-4985 REQUEST: Please describe any post-implementation DSM program evaluations that are curently in a plang stage. RESPONSE: Curently being considered for energy effciency measure (EEM) verification by the engineering and analyst group are the following studies: -Residential hot water use study across demographics - This study is proposed to obtain a better understanding of domestic hot water use in both consumption and energy use in residential applications. .Connected load T -12 to T -8 conversion measurement - This study is planed to check the validity of prescriptive lighting savings assumptions. The study would pre-monitor and post-monitor electrical load data for chosen number of prescriptive installations to measure exact savings. The independent varable of on-time would be tested while controlling the lighting measure type change from fluorescent tubular T -12 to fluorescent tubular T-8 implementations. .Demand Control Ventiation (DCV) measure verifcation - This study would be performed to assess if and how DCV measure should be prescriptively incented and the value for that incentive based on room type, A vista presently uses a method derived from several simulation models to arve at savings for reducing the amount of air that is introduced into a space when occupancy is diminished. -Residential heating, ventilating, air conditioning (HV AC) and shell study - This study would address the highly coupled nature of heating and cooling systems and the envelope conditions of the building. Infiltration, insulation, and heating and cooling system efficiency changes would be controlled to check our savings assumptions in these key areas. . . . AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO,: IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-012 DATE PREPARD: WITSS: RESPONDER: DEPARTMNT: TELEPHONE: 0311612009 Bruce Folsom Bruce Folsom Energy Solutions (509) 495-8706 REQUEST: Beginning on page 16, line 24, of Bruce Folsom's pre-filed testimony is a summar of cost-effectiveness of Avista's combined energy efficiency efforts in Washington and Idaho. There seems to be an implication that if program benefits exceed costs, then the program is de facto prudent. Is a BIC ratio greater than 1.0 Avista's sole criterion for determining the success of its programs? Or does the Company also evaluate program success based on possible alternative demand-side costs, e.g. whether all expenses and direct and indirect administration and overhead are reasonable and necessary and whether a program's customer incentives are set to maximize net utility benefit? If so, please provide documented examples of the use of such additional critera. RESPONSE: The Company does not believe that finding an individual program or portfolio of programs as cost-effective under any or all of the standard practice tests, tyically applied to DSM programs, is alone suffcient to deem those expenditures to be prudent. They are an important factor in the determination of prudence, but they are not and should not be the sole determinant. Other factors in determining prudence do include the need to find utility expenditures for administration and customer direct incentives to be reasonable and necessary to obtain the desired program or portfolio impact. The Company formally and informally tracks a number of diagnostic statistics to provide information for managing programs and the DSM portfolio. These include, but are not necessarly restricted to, benefit to cost ratios for all standard practice tests, net benefits of all standard practice tests, "sub-TRC" calculations (the contribution of individual investments to portfolio total resource cost), levelized total resource cost and utility cost per kWh or therm, total resource cost per first year kWh or therm, the percentage of customer incremental cost offset by customer direct incentives, customer direct incentives as a percentage of total utility costs, the ratio of electrc and natural gas incentive and non-incentive expenditures and many other related statistics. These measures and many more are necessary to provide the insights into the programs necessary for proper portfolio management. These calculations are included in the Company's "Dual-Fuel Incentive Calculator" (DFIC) model applied to individual site-specific projects, customized analyses for the optimization and targeting of investments in DSM outreach, enhancement of audit infrastructure, training and so on, within the Triple-E Report and other materials provided to the Triple-E board to provide for meaningful input and a wide varety of other analyses performed on a daily basis. . . . A VISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION JUSDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 0311612009 Bruce Folsom Lori Hermanson Energy Solutions (509) 495-4658 IDAHO A VU-E-09-01 1 A VU-G-09-0l IPUC Production Request Staff-013 REQUEST: On page 9, lines 19-22, of Bruce Folsom's pre-filed testimony is an estimate of NEE A savings of 2.0 aMW (17,520 MW in 2007 in Avista's serice area (Washington and Idaho) at a cost of 0.07 centslkWh. Assuming Mr. Folsom's 0.07 cents per kWh has a misplaced decimal point, please provide the assumptions and calculations the Company andlor NEEA used to estimate those savings numbers and any analyses by Avista to assess the veracity ofthose electricity savings, the value of such savings, and an estimate for the share of those savings that benefit Idaho customers. If available, please provide similar assumptions, calculations and analyses for 2008. RESPONSE: The 0.07 centslkWh referred to on page 9, lines 19-22, of Bruce Folsom's pre-filed testimony was the amount Avista paid, $0.07 per first year kWh, for the savings claimed from the NEEA. The calculation of savings was based on the amount paid to NEEA for 2007, divided by the A vista portion of the first year kWh saved. The cost per kWh was provided in this format rather than making assumptions regarding NEEA's weighted average measure life of projects for that time period or their discount rate. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-014 DATE PREPARD: WITSS: RESPONDER: DEP ARTMENT: TELEPHONE: 03/16/2009 Bruce Folsom Renee Coelho Energy Solutions (509) 495-8607 Please provide copies of customer and vendor complaints to A vista or its contractors from 2006 through 2008 regarding any of its energy efficiency programs. Also provide the ultimate resolutions of such complaints. ' RESPONSE: The Company has not had any "offcial" complaints regarding energy efficiency or contractor issues. Customers or contractors usually contact A vista directly if they are upset about a program issue or protocol and they are handled on a case by case basis. . . . AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION 03/1612009 Bruce Folsom Chrs Drake Energy Solutions (509) 495-8624 JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-015 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: REQUEST: Please separately identify and quantify any Idaho Tarff Schedule 91 or 191 fuds used for personnel, administration and/or marketing expenses related to promotion of renewable energy resources or expenses related to bill payment assistance. RESPONSE: There were no Tarff Schedule 91 or 191 fuds used for personnel, administration and/or marketing expenses related to promotion of the renewable energy resources programs known as Buck-A-Block or the Renewable Generation Incentive (RG!). Buck-A-Block is the voluntary renewable energy program where customers may purchase renewable energy credits to offset their environmental impacts. The RGI is a program in Washington that passes through a state tax credit to customers who generate with qualifyng renewable energy systems. There are Tariff Schedule 91 fuds available for qualifyng distributed renewable energy measures. They are included in our Tariff Schedule 90 listing on the A vista website along with the rest of the tarff language, however, there is no specific promotion or marketing of energy efficiency incentives for distrbuted generation. A vista personnel and Tarff Schedule 91 fuds are utilized for responding to customer inquiries, contracting and paying incentives as par of the site-specific energy efficiency process. In 2008, there were three customers who completed distributed generation performance projects in Idaho and were paid a total of $1,199.60 in incentives for 5,995 kWh claimed savings. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-01 1 A VU-'G-09-01 IPUC Production Request Staff-016 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03/1612009 Bruce Folsom Jon Powell Energy Solutions (509) 495-4047 Please provide copies of all demand side management (DSM), e.g. energy efficiency, conservation or demand response, business plans prepared by or for A vista Utilities from 2004 through 2008 in which its Idaho service area is included. RESPONSE: A vista began a formal DSM planing process in 2007. Durng 2007, A vista positioned its series of Heritage Plan road maps as the business plan for that year. The 2007 Heritage Plan document is provided as "StafCPR_016-Attachment A". The 2008 and 2009 business plans are provided as "StafCPR_016-Attachment B" and "Staff_PR_016-Attachment C". Due to the voluminous nature of the attached documents they are being provided in electronic format only. . . . JUSDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: REQUEST: AVISTACORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-017 DATE PREPARD: WITESS: RESPONDER: DEPARTMENT: TELEPHONE: 0311612009 Bruce Folsom Lori Hermanson Energy Solutions (509) 495-4658 Please provide an organization char of Avista's Demand Side Management unit, including its placement within the larger A vista organization. RESPONSE: Provided as "StafCPR_017-Attachment A" is Avista's Demand Side Management group organization char, along with it's placement within the Avista organzation. . AV I S T A C O . A T I O N Oa t e f T m e : O . 0 9 1 0 : 1 8 : ~ O AV I S T A C O R P O R A T I O N S£ z . 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JUSDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: REQUEST: A VISTA CORPORATION RESPONSE TO REQUEST FOR INFORMTION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-018 DATE PREPARD: WITNSS: RESPONDER: DEPARTMENT: TELEPHONE: 0311612009 Bruce Folsom Linda Gervais State & Federal Regulation (509) 495-4975 Please provide names and job titles with descriptions of duties for all A vista employee positions in the Demand Side Management unit. RESPONSE: Please see Avista's response 018C, which contains TRADE SECRET, PROPRIETARY or CONFIDENTIA information and exempt from public view and is separately filed under IDAPA 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated January 8, 2009. . . . JUSDICTION: CASE NO: REQUESTER: TYPE: REQUEST NO.: REQUEST: A VISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-019 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03/16/2009 Bruce Folsom Bruce Folsom Energy Solutions (509) 495-8706 Please provide the salary range, bonus range, and total compensation range, including benefits, for each employee in the Demand Side Management unit. RESPONSE: Please see Avista's response 019C, which contains TRADE SECRET, PROPRIETARY or CONFIDENTIAL information and exempt from public view and is separately fied under IDAPA 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated Januar 8, 2009. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTA CORPORATION RESPONSE TO REQUEST FOR INFORMATION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-020 DATE PREPARD: WITSS: RESPONDER: DEPARTMENT: TELEPHONE: 03/18/2009 Bruce Folsom Linda Gervais State & Federal Regulation (509) 495-4975 Please provide resumes of all employees in the Demand Side Management unit. (Personal information not pertinent to A vista duties may be redacted). RESPONSE: Please see Avista's response 020C, which contains TRADE SECRET, PROPRIETARY or CONFIDENTIAL information and exempt from public view and is separately fied under IDAPA 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated Januar 8, 2009. . . . JUSDICTION: CASE NO: REQUESTER: TYE: REQUEST NO.: REQUEST: AVISTACORPORATION RESPONSE TO REQUEST FOR INFORMATION IDAHO A VU-E-09-01 1 A VU-G-09-01 IPUC Production Request Staff-021 DATE PREPARD: WITSS: RESPONDER: DEPARTMNT: TELEPHONE: 03/1612009 Bruce Folsom Linda Gervais State & Federal Regulation (509) 495-4975 A) Please provide the total number of A vista employees outside the Demand Side Management unit for which the tariff riders paid some portion oftheir compensation or other expenses, B) Please provide the total amount of such employee compensation or other expenses funded by the tariff riders. RESPONSE: Please see Avista's response 021C, which contains TRADE SECRET, PROPRIETARY or CONFIDENTIAL information and exempt from public view and is separately filed under IDAP A 31.01.01, Rule 067 and 233, and Section 9-340D, Idaho Code, and pursuant to the Protective Agreement between Avista and IPUC Staff dated Januar 8, 2009.