20201021PAC to Staff Attach IPUC 7-2.pdf

Job Title: Business Analyst Job Code: 8543, Exempt, Grade 13 Date Revised: 6/5/2020 By: Smruti Sahoo General Purpose Conducts analysis through research, gathering and interpretation of data, development of alternatives and recommendations. Presents analysis and recommendations to management and may implement selected alternative. Analyses include, but are not limited to, feasibility studies, cost/benefit analysis, trending/forecasting, financial analysis, budget analysis and reporting. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Conduct analysis through research, gathering, and interpretation of data.
• Present analysis and recommendations to management and implement selected alternative.
• Maintain data impacting financial results, including reconciliation with other data sources.
• Audit business system data, examine actuals against targets, forecast performance, analyze business processes, and conduct special studies.
• Present analysis but not limited to feasibility studies, cost/benefit analysis, trending/forecasting, financial analysis, budget analysis, and reporting.
• Report on performance and assist in developing alternatives and recommendations for improvement to management.
• Provide training and communication of changes in policies and procedures.
Requirements for this position include the following:
• Bachelor’s degree in Business Administration, Finance or other applicable field; or the equivalent combination of education and experience
• A minimum of three years experience contributing to the development of proven data/information gathering, analysis, modeling, and interpretation skills.
• Proficient with the use of personal computers including spreadsheet, database, word processing, and presentation applications to gather, analyze, and model information.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Proven communication and interpersonal skills including the ability to consult with internal and external customers regarding matters which may be sensitive in nature.
• Ability to work with all levels of an organization, including people with different styles and backgrounds, and ability to work as a member on a team.
• Ability to present alternatives and recommendations.
• Teamwork skills to negotiate with and influence peers and management on policy and strategic issues.
• Proven problem solving skills. Preferences:
• Knowledge of the electric utility industry.
• Experience with information technology projects and processes.
• Knowledge of applicable company policies and procedures; applicable federal, state, and local governmental laws and regulations.

Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Communications Spclst Job Code: 2046, Exempt Revision Date: 4/4/2007 By: Anne Bui General Purpose Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Responsibilities of this position include the following:
• Act as a consultant to management in determining the best course of action and communication vehicles/channels to deliver key messages internally.
• Develop and implement communication strategies and programs aimed at PacifiCorp employees.
• Develop internal communications messages that inform and educate employees on operational, regulatory and
public policy issues important to corporate accomplishing its objectives.
• Independently create and produce communications materials such as newsletters, memos, letters, presentations, talking points, online communications, posters, fliers, etc.
• Support business reporting by writing, reviewing, editing, and compiling business plans, reports and operating plans.
• Facilitate informational meetings and executive visits, including preparing materials, talking points and data pertinent for individualized communities, customers or locations, etc.
• Liaise and collaborate with other departments within the company.
• Provide communications advice and counsel to internal client organizations.
• Act as media spokesperson on various issues.
• Develop production schedules, project budgets and tracking documents, and evaluate work products.
Requirements for this position include the following:
• Bachelor’s Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
• A minimum of five years experience in communications, public relations, or marketing.
• Knowledge of research, analysis, and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
• Program design skills including development of interventions, processes, or new or modified programs.
• Ability to develop and implement communication strategies and programs.
• Communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
• Ability to work with all organizational levels to influence actions and negotiate outcomes.
• Ability to listen and communicate effectively through oral and written means.
• Ability to work as a team member, maintain project timelines, budgets, and deliver on commitments.
• Proficient with the use of personal computers to gather, analyze, and summarize data.
Preferred
• Advanced Degree.
• Project management and leadership skills.
Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Cust Solution, Compliance & Fin Spclst Job Code: 5033, Grade 16 Revision Date: 6/2/2020 By: Smruti Sahoo General Purpose
Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Implement and support company programs and policies. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Ensuring compliance with procurement guidelines, corporate governance and regulatory requirements
• Ensure all performance agreements and program administration agreements are designed to ensure the contractors strict compliance with the demand side management program tariffs in California, Washington, Idaho, Utah and Wyoming.
• In coordination with management, assist with establishing and monitoring department compliance controls and
finances.
• Working with program managers to ensure all programs are being delivered in a prudent manner consistent with regulatory requirements, corporate governance and contract terms
• In coordination with management validate monthly program expenses and savings reports.
• Act as a lead/expert in the work group; train and mentor staff as needed. Requirements for this position include the following:
• Bachelor’s degree in business management/finance, energy management, or related field or demonstrated experience.
• A minimum of seven years professional experience in a related field.
• Demonstrated ability to direct others without direct supervisory control.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Demonstrated ability to manage program vendors and other delivery contractors.
• Working knowledge of network and PC applications.
• Demonstrated ability and understanding of regulatory compliance.
Preferences:
• Experience in regulatory compliance.
• Demonstrated creative and innovative approaches in the marketplace.
Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Cust Svc Market Research & Admin Mgr Job Code: 6001, Exempt, Grade 16 Date Revised: 6/3/2020 By: Smruti Sahoo General Purpose
Plan, manage and direct the Market Research function at PacifiCorp. Responsible for selecting the appropriate research methodology and supporting techniques to improve customer satisfaction and address business objectives. The position works closely with internal clients and outside research vendors to deliver reliable and accurate research, detailed analysis of results, insightful research reports and actionable recommendations. Facilitates cross functional customer satisfaction improvement initiatives and associated tracking and reporting to
all levels of management. In addition, the position works closely with internal clients to prepare and finalize industry benchmarking studies, weekly and monthly corporate reports, scorecards, and budget analysis. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Plan and execute primary and secondary research projects.
• Collaborate with internal clients to identify research needs and select the most appropriate methodology to answer critical business decisions.
• Qualify and hire market research vendors to conduct qualitative and quantitative studies.
• Coordinate work activities with research vendors to ensure high quality and timely data collection, data analysis and report preparation.
• Use PC-based systems and software to compile and prepare reports, graphs and charts for presentations.
• Prepare insightful, actionable recommendations based on the research to improve customer satisfaction, enhance business processes and identify operational efficiencies.
• Work with internal clients to implement research findings, and identify strategies and tactics that support key business objectives.
• Present the research results and recommended next steps to internal clients and senior management.
• Manage the company’s customer satisfaction improvement plan with a cross-functional team, and update the plan based on the most recent customer satisfaction results.
• Facilitate, track and report on cross functional customer satisfaction improvement initiatives.
• Act as the subject matter expert and voice of the customer to identify opportunities to improve customer satisfaction and business processes.
• Prepare corporate reports focused on weekly departmental updates and monthly scorecard reporting.
• Respond to ad hoc requests from internal clients and data requests from external entities.
• Manage industry benchmarking studies and develop long-term strategies.

Requirements for this position include the following:
• Bachelor’s degree in marketing, finance, business or a related filed.
• A minimum of seven years of experience in customer service operations and/or market research.
• Knowledge of quantitative and qualitative research methods and when to use one approach over the other.
• Exceptional writing skills – clear, accurate, concise and on-target.
• Strong analytical skills to interpret data, identify key findings, and accurately represent the results.
• Outstanding presentation skills to present research to internal clients and senior management.
• Adept at working with research data to identify actionable recommendations that improve customer satisfaction and business processes.
• Experience using simple and multivariate statistics including frequencies, crosstabs, regression and factor analysis. Able to understand and communicated statistical modeling.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Establish and maintain highly effective working relationships with internal clients and external vendors.
• Strong proficiency for accurate work, meeting timelines and managing the research budget.
• Ability to prioritize work responsibilities and manage several assignments concurrently.
• Team focus to work collaboratively with diverse individuals across several departments and organizational levels.
• Proficient with Word, Excel, PowerPoint and SPSS.
• Knowledge of and/or experience in electric utility industry a plus.
Preferences
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• Experience in the custom market research industry.
• Experience with emerging market research methods (i.e., social media) preferred.

Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Cust Svc Mission Control Coord Job Code: 5643, Non-exempt, Grade 12N Revision Date: 6/3/2020 By: Smruti Sahoo General Purpose
Oversee the effective handling of outage management, social media, and web/email correspondence to both internal and external customers. Support the customer care center by ensuring there is appropriate staffing to meet its customer service commitments during non-core hours. Monitors and performs system health checks. Operates within an evolving environment which requires continuous learning including developing and utilizing skills and competencies to best serve customers.
Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Accurately create and update outage information on the customer facing websites.
• Facilitate exchange of critical information between field personnel and Customer Care.
• Accurately create, record and update outage related messages on the internal and external outage interactive voice response system (IVR).
• Monitor company social media sites such as Twitter and Facebook, for customer comments and concerns. Respond to customer comments for response as appropriate. Create and provide updates through social media during outage or other emergency events.
• Monitor and respond to customer inquiries received via email and web during core hours and in emergency situations after hours.
• Act in the capacity of workforce management outside of core business hours to utilize available staffing resources in the most efficient manner. Including minimizing long wait times by monitoring agent activities, after call work, and staffing; managing and monitoring back office queues to ensure that non-phone work is completed; and taking appropriate actions to add or reassign resources when necessary.
• Monitor and communicate to Customer Care team current and upcoming weather activity in PacifiCorp service territory to identify and report any potential impacts to customers and operations.
• Monitor systems and perform system health checks to ensure that business critical programs are functioning properly.
• Assist Customer Care center with technology issues after hours.
• Provide reports and data summaries to call center management.
• Maintain the job knowledge and skills of a customer service agent as necessary to assist with regular inbound customer calls and non-phone back office work as needed.
• Demonstrate adherence to identified performance measures as outlined in the Customer Care Center Guidelines.
• Monitor and notify facilities after hours of any emergencies/concerns in building including any necessary evacuation that may be required.
• Support emergency customer calls outside of core business hours
• Assume Customer Care leadership role in the absence of management after hours
• Respond to 3rd shift generalist calls outside of core business hours. Requirements for this position include the following:
• High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
• A minimum of two years as a customer service agent with PacifiCorp.
• Knowledge or ability to learn staff scheduling and monitoring software, spreadsheet, database, word processing and presentation software applications.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Excellent knowledge of company policies and procedures, especially as they related to staffing.
• Ability to gather necessary information from internal and external customers, determine appropriate course of action and provide information to customers to resolve escalated customer outage inquires.
• Demonstrated written and verbal communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
• Active listening, conflict resolution and problem solving skills.
• Proficient with the use of personal computers to access and input relevant information on customer accounts.
• Ability to perform basic math calculations.
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• Ability to create accurate and well written communications in response to internal and external customer inquiries and for posting to company communication sites (i.e. Twitter, Facebook)
• Ability to navigate through multiple computer software programs
• Ability to type a minimum of 30 WPM.
• Knowledge of general Company policies and procedures as well as those specific to outage, billing, credit/collections, service and account management is preferred.
• Ability to work scheduled shifts and meet attendance requirements. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Customer Innovation Regulatory Mgr Job Code: 6875, Exempt, Grade 17 Revision Date: 6/4/2020 By: Smruti Sahoo General Purpose Responsible for managing all customer solutions regulatory activity and stakeholder management. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Regulatory interface and project manager for regulatory filings, presentations and testimony for all customer solutions functions at the state regulatory commissions.
• Coordinate and support customer solutions management and regulatory organization on state regulatory affairs on all customer solutions filings, presentations, and testimony.
• Ensure compliance with approved state regulatory filings.
• Provide support for company relationships with state commission staffs and interveners in company regulatory matters to communicate the company's position and to produce favorable regulatory outcomes.
• Develop presentations and periodic reports for stakeholders and external groups such as customer solutions advisory or steering committees.
• Prepare, respond, and review all data requests for customer solutions dockets and for customer solutions issues in general rates cases or energy balancing account dockets.
• Monitor state regulatory proceedings and prepare presentations of the company's position for state/public service commissions and other external audiences.
• Participate in customer solutions state initiatives and taskforces.
Requirements for this position include the following:
• Bachelor's degree in Finance, Accounting, or a related field; or the equivalent combination of education and experience.
• A minimum of seven years of related regulatory or energy efficiency experience.
• Understanding of utility economics, as well as utility commission rules and regulations.
• Ability to independently perform analysis and prepare regulatory filings.
• Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
• Project management skills including project leadership, task identification, scheduling, and cost/expenditure
identification.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Knowledge of applicable Company policies and procedures; applicable federal, state, and local governmental laws and regulations.
• Proficient with the use of personal computers including spreadsheet, database, word processing, and
presentation applications to gather, analyze, and model information.
• Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team. Ability to present alternatives and recommendations.
Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Customer Innovations Mgr Job Code: 9350, Exempt, Grade 17 Revision Date: 3/1/2020 By: Matthew Swanson General Purpose:
Responsible for the identification, quantification, valuation and development of new program innovations for customers, providing analysis and information critical for their consideration in integrated resource plan. Establishes and implements business objectives, strategies and plans. Usually responsible for establishment and adherence to department budget. Acts as a lead for Associate and Customer Solutions Program Manager levels. Responsibilities of this position include the following
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Responsible for the technical analysis and cost/benefit analysis of new programs or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions and/or advancing codes and standards;
• Identify cost effective innovative programs for new technologies such as batteries, electric vehicles, new demand response programs, etc.
• Responsible for developing resource size, shape, operating characteristics, and costs for the development of the company’s integrated resource and business plans.
• In coordination with executive management, develop and implement new innovative options for customers.
• Ensure new programs are cost-effective and consistent with the unique protocol established by each state
commission.
• Ensure the valuation new program resources are comparable to supply-side resource options and consistent with the unique protocol established by each state commission.
• Assist in the preparation the company’s ten year business plan and coordinate data with the company’s load forecasting group.
• Create, modify and/or eliminate load management and energy efficiency programs to meet customer and Company needs.
• Monitor the cost/benefit of new programs or changes to existing programs, maintaining relevant performance assumptions, and making necessary assumption changes due to program information, changing market conditions and/or advancing codes and standards.
• Ensure that program activities operate within the policies and procedures including all relevant commission regulations and professional standards, or evolve existing policies, commission regulations and procedures to meet changing needs.
• Oversee the delivery of services among different program activities to increase effectiveness and efficiency within the organization.
• Manage others for the creation, modification and/or elimination of load management and energy efficiency programs to ensure compliance with tariffs and cost effectiveness.
• Monitor program activities on a regular basis and actively participate in continuous improvement.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
• Prepare data responses supporting programs as needed.
• May serve as company liaison with third party organizations
• Will act as lead for Associate and Customer Solutions Program Manager levels. Requirements for this position include the following:

• Bachelor’s Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of seven years professional experience with energy efficiency and/or load management technologies, resource evaluation and valuation.
• Demonstrated experience in demand-side resource market analysis, resource modeling, technology knowledge, and performance/delivery contracting.
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• Demonstrated knowledge of the application of residential, commercial, industrial, agricultural DSM technologies, electric vehicles, and battery storage technologies.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Management skills including the ability to establish objectives, execute policy, monitor resources, and manage the development or implementation of a system, program, or process.
• Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
• Communication and interpersonal skills to manage and motivate employees.
• Advanced Oral and written communication skills to communicate objectives and action plans. Preferences:
• Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.) preferred.
• MBA.
• Program Management Professional (PMP) and/or Program Management Professional (PgMP)
• Knowledge of Program Management.
• Demonstrated knowledge of the application of Demand Side Management (DSM) technologies. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: CSA Job Code: 7950, Non-exempt Revision Date: 6/4/2020 By: Smruti Sahoo General Purpose
Provides customer service to existing and future customers by delivering services such as billing, credit and collections, service requests, energy efficiency and customer account management. Operates within an environment which requires continuous learning including developing and utilizing skills and competencies to best serve customers. Responsibilities of this position include the following:

• Promote a customer first culture and commit to delivering outstanding results for customers.
• Provide customer care via telephone to existing and future customers by delivering services such as billing, credit and collections, service requests, energy efficiency and customer account management.
• Assist customers via telephone in regard to service outages, restoration of electric services, and electric service billings.
• Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
• Resolve disconnect or account delinquency issues by discussing options available with the customer and agreeing to an appropriate plan.
• Coordinate customer’s requests, when necessary, with the appropriate company department.
• Prepare written communication with the use of templates.
• Communicate with field personnel via phone or electronic means to process customer work orders.
• Demonstrate adherence to identified PCCC performance measures as outlined in the Customer Contact Center Guidelines.
• Navigate through multiple computer software programs to address account information specific to customer inquiries.
• Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Requirements for this position include the following:

• High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
• A minimum of two years non-sales customer service experience where one-on-one problem resolution was demonstrated, and/or two years of non-sales call center experience.
• Ability to gather necessary information from internal and external customers, determine appropriate course of action and provide information to customers.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
• Active listening, conflict resolution and problem solving skills.
• Proficient with the use of personal computers to access and input relevant information on customer accounts.
• Ability to perform basic math calculations.
• Ability to type a minimum of 30 WPM.
• Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
• Ability to work scheduled shifts and meet attendance requirements. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Customer Solutions Program Manager - RMP Job Code: 8575, Exempt, Grade 16 Revision Date: 6/4/2020 By: Smruti Sahoo General Purpose:
The Customer Solutions Program Manager is responsible for the coordination and administration of all aspects of assigned programs including, planning, organizing, leading, and controlling program activities in accordance with the mission and goals of the organization. Responsibilities of this position include the following:

• Promote a customer first culture and commit to delivering outstanding results for customers.
• Assist with the development and implementation of long-term goals and objectives to achieve the successful outcome of assigned programs.
• Coordinate the development of an annual budget and operating plan to support assigned programs.
• Develop a culture of continuous improvement with contractors to assess the strengths and weaknesses of assigned programs and identify areas for improvement.
• Ensure that program activities operate within the policies and procedures including all relevant commission regulations and professional standards.
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
within the organization.
• Monitor the cost/benefit of new programs or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions and/or advancing codes and standards
• Identify cost effective load management and/or energy efficiency opportunities and develop acquisition strategies consistent with the unique protocol established by each state commission.
• Participates with the resource size, shape, operating characteristics, and costs for the development of the company’s integrated resource and business plans.
• Implement integrated resource plan demand-side resource options.
• Ensure assigned programs are cost-effective and consistent with the unique protocol established by each state commission.
• Assist with the creation, modification and/or elimination of load management and energy efficiency programs to ensure compliance with tariffs and cost effectiveness.
• Coordinate data responses supporting programs as needed.
• Responsible for achieving DSM savings targets within established budgets.
• Monitor program activities on a regular basis and actively participate in evaluations.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks. Requirements for this position include the following:
• Bachelor’s Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of five years professional experience with energy efficiency and/or load management technologies, project management, and/or program management.
• Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Advanced Oral and written communication skills to communicate objectives and action plans.
• Ability to work with all organizational levels to influence actions and negotiate outcomes
• Ability to listen and communicate effectively through oral and written means.
• Proficient with the use of personal computers to gather, analyze, and summarize data.
Preferences:
• MBA
• Program Management Professional (PMP) and/or Program Management Professional (PgMP)
• Knowledge of Program Management
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• Demonstrated knowledge of the application of Demand Side Management (DSM) technologies.
• Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.) preferred Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Mgr, Metering Field Services Job Code: 7076, Exempt Revision Date: 02/09/2015 By: Kaline Chong General Purpose Manage all labor and technical aspects of Metering operations for a specific geographic territory with significant impact on corporate, business unit, or organizational objectives and revenues. Manage all day to day metering activities which result in the measurement and delivery of billing data for all of PacifiCorp’s revenue. Establish and implement business objectives, strategies, and plans. Meet established business goals. Manage and allocate financial, employee and material resources. Responsible for all aspects of performance management
including hiring, monitoring, coaching and delivery of disciplinary action, including termination. Responsible for management of employee salaries and grade progression. Implement and support all metering related company programs and policies. Responsible for delivery of business objectives within budget. Manages delivery of all Metering safety performance objectives. Manages delivery of business objectives within established union contracts. Represents the Company in external community affairs/events. Responsibilities of this position include the following:
• Manage the completion of all Metering work with zero OSHA recordable or lost time incidents as well as no preventable vehicle accidents.
• Manage completion of all meter reading functions on a daily basis.
• Manage completion of all field collection activities.
• Manage completion of all journeymen metermen functions.
• Manage the metermen apprenticeship program from a field perspective for any apprentices in the assigned location.
• Serve as a system expert; train employees in Mobility Work management system (MWM) and meter reading
software system (FCS) operation and analyze activities as necessary.
• Analyze performance data from scheduling and meter reading systems in support of senior management.
• Minimize business risk through effective decision making and prudent management techniques.
• Deliver financial performance objectives according to department operating plans.
• Deliver stated business case objectives for MWM and FCS systems.
• Maintain relationships and provide metering field support to other internal organizations.
• Interact directly with customers. Resolve access issues; assist with billing issue resolution and meet Customer Guarantee targets.
• Support and deliver Load Research load study efforts.
• Investigate and assist with the resolution of Utility Commission complaints.
• Manage assigned vehicle fleet.
• Manage and support the delivery of net metering and distributed generation business objectives.
• Respond to after hour metering related inquires and business needs.
• Represent the Company in local community events and serve in a volunteer capacity.
• Understand and manage in accordance to Human Resource business policies.
• Other duties as assigned. Requirements for this position include the following:
• Bachelor’s Degree in or a related field; or the equivalent combination of education and experience.
• A minimum of five years of directly related experience of which 3 years must be in a management capacity.
• Ability to think critically, anticipate issues, and develop and delivers solutions.
• Ability to interpret key performance indicator data and act accordingly to improve department performance.
• Management skills including the ability to establish objectives, execute policy, monitor and assign resources and manage the development or implementation of a system, program, or process.
• Ability to perform in a leadership role in order to deliver business objectives, motivate and develop employees and assist employees through business changes.
• Writing skills and ability to communicate -in both one on one and group settings.
• Ability of to grasp technically complex metering concepts and deliver associated business results.
• Strong communication and interpersonal skills.
• Must be willing to assume 24 hour per day responsibility for delivery of metering functions and expectations as they relate to the entire Company.
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• Ability to support business process changes as well as small to large project implementations as a subject matter expert.
• Some travel required.
• Valid driver’s license is required.
Preferences:
• Graduate degree preferred.
• Supervisory experience and demonstrated leadership skills are highly desirable.
• Strong analytical skills experience working with Mobile Work Management Systems.
• Experience working with represented employees and labor agreements is preferred.
• Technical expertise associated with network data movement and experience electrical meter systems is preferred.
• Complex metering knowledge is preferred.
Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Product Mgr Job Code: 2230, Exempt, Grade 015 Revision Date: 11/4/16 By: Tina Weber General Purpose
Assist in delivery of company energy efficiency programs, to residential, commercial, industrial, and agricultural customers. Identify and develop opportunities for new, innovative, cost effective products. Analyze and develop
positions on emerging technologies as well as provide input into program and technology strategy development. Evaluate cost effectiveness of engineering proposals, maintain compliance with company tariffs related to Demand Side Management (DSM) and program delivery of other customer solutions. Responsible for the management and administration of program agreements with delivery vendors as well as the development of delivery infrastructure in support of programs assigned.
Responsibilities of this position include the following:
• Identify and develop innovative opportunities for cost effective programs and projects which meet corporate objectives and customer needs.
• Adhere to corporate procurement guidelines for the acquisition of resources.
• Develop and/or adhere to appropriate program, department, company and SOX financial controls and processes
within programs assigned.
• Analyze program opportunities and assist in department technology strategies and positions.
• Develop, implement and evolve program designs, tariffs, contracts, procedures, support materials, marketing and communication plans and training materials for assigned programs.
• Manage and coordinate resources, internally and externally needed to deliver programs.
• Present program design, procedures, budget, controls and results to internal and external audiences ranging from executive to technical audiences.
• Research and stay current on similar work performed by other utilities, and actively incorporate it into program designs, delivery and strategies as appropriate.
• Manage program vendors as appropriate.
• Develop and implement annual third party evaluations of programs assigned.
• Validate monthly program expense and savings reports and forecasts.
• Measure and verify processes associated with assigned programs.
• Deliver program objectives, and report accurate and timely program results.
Requirements for this position include the following:

• Bachelor’s degree in engineering, business, communications, or other related field; or the equivalent combination of education and experience.
• A minimum of three years professional experience in energy efficiency, load management technologies, resource evaluation, research, field work and program management.
• Technical knowledge of commercial, industrial, residential and agricultural DSM programs; in addition to building
sciences, lighting, HVAC load management and/or control applications and controllable end-use equipment.
• Knowledge of building energy simulation modeling.
• Proficient with the use of personal computers including spreadsheet, database, word processing, and presentation applications to gather, analyze, and model information.
• Proven communication and interpersonal skills including the ability to consult with internal and external customers.
• Demonstrated ability to network and maintain partnerships with key customer accounts, trade allies, industry professionals, etc.
• Must be capable of creative and innovative approaches to the marketplace.
Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Senior Customer Solutions Program Manager Job Code: 4850, Exempt, Grade 17 Revision Date: 6/2/2020 By: Smruti Sahoo General Purpose:
Responsible for the identification, quantification, valuation and development of demand side resource opportunities, providing analysis and information critical for their consideration in integrated resource plan and to their acquisition through the Company’s demand side management programs. Establishes and implements business objectives, strategies and plans. Usually responsible for establishment and adherence to department budget. May act as lead for Associate and Customer Solutions Program Manager levels.
Responsibilities of this position include the following
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Responsible for the technical analysis and cost/benefit analysis of new programs or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions and/or advancing codes and standards;
• Identify cost effective load management and energy efficiency opportunities and develop acquisition strategies
consistent with the unique protocol established by each state commissions;
• Responsible for demand-side information on resource size, shape, operating characteristics, and costs for the development of the company’s integrated resource and business plans.
• Implement integrated resource plan demand-side resource options.
• Ensure assigned programs are cost-effective and consistent with the unique protocol established by each state commission.
• Ensure the valuation of load management and energy efficiency resources is comparable to supply-side resource options and consistent with the unique protocol established by each state commission.
• Assist in the preparation the company’s ten year business plan and coordinate data with the company’s load forecasting group.
• Create, modify and/or eliminate load management and energy efficiency programs to ensure compliance with tariffs and cost effectiveness.
• Monitor the cost/benefit of new programs or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions and/or advancing codes and standards
• Ensure that program activities operate within the policies and procedures including all relevant commission regulations and professional standards.
• Oversee the delivery of services among different program activities to increase effectiveness and efficiency within the organization.
• Manage the creation, modification and/or elimination of load management and energy efficiency programs to ensure compliance with tariffs and cost effectiveness.
• Responsible for achieving DSM savings targets within established budgets.
• Monitor program activities on a regular basis and actively participate in evaluations.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
• Prepare data responses supporting programs as needed.
• May serve as company liaison with organizations such as, the Northwest Power and Conservation Council, Regional Technical Forum, Southwest Energy Efficiency Project, Energy Trust of Oregon, etc.
• May act as lead for Associate and Customer Solutions Program Manager levels. Requirements for this position include the following:
• Bachelor’s Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of seven years professional experience with energy efficiency and/or load management technologies, resource evaluation and valuation.
• Demonstrated experience in demand-side resource market analysis, resource modeling, technology knowledge, and performance/delivery contracting.
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• Demonstrated knowledge of the application of residential, commercial, industrial, and agricultural DSM technologies in areas including lighting, HVAC, building envelope, refrigeration, motors, controls, compressed air systems, material handling systems and industrial processes.
• Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Management skills including the ability to establish objectives, execute policy, monitor resources, and manage the
development or implementation of a system, program, or process.
• Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
• Communication and interpersonal skills to manage and motivate employees.
• Advanced Oral and written communication skills to communicate objectives and action plans. Preferences:
• Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.) preferred
• MBA
• Program Management Professional (PMP) and/or Program Management Professional (PgMP)
• Knowledge of Program Management
• Demonstrated knowledge of the application of Demand Side Management (DSM) technologies. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Sr. Business Analyst Job Code: 8544, Exempt, Grade 14 Date Revised: 6/5/2020 By: Smruti Sahoo General Purpose
Conducts analysis through research, gathering and interpretation of data, development of alternatives and recommendations. Presents analysis and recommendations to management and may implement selected alternative. Analyses include, but are not limited to, feasibility studies, cost/benefit analysis, trending/forecasting, financial analysis, budget analysis and reporting. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Prepare key managerial performance reports for the organization.
• Perform complex assignments lacking precedent and requiring creativity.
• Serve as a subject matter expert and provide training and communication of changes in policies and procedures.
• Provide advice or functional direction, and assume a lead role in the work group.
• Perform audits and inquiries; assess business issues and risks within the organization.
• Research and analyze complex data.
• Analyze and compare actual project costs to authorized business costs.
• Report on performance and develop alternatives and recommendations for improvement to management.
• Lead implementation of selected alternative to various analysis projects.
Requirements for this position include:
• Bachelor's degree in Accounting, Business Administration, Finance or other applicable fields; or an equivalent combination of education and experience.
• A minimum of five years of directly related experience in gathering, analysis, interpretation, trending, forecasting, and modeling skills.
• Working knowledge of SAP.
• Strong understanding of company capitalization policy.
• Project management skills including project leadership, task identification, scheduling, and cost/expenditure identification.
• Advanced communication and interpersonal skills to interface with team members and customers to promote
positive customer outcomes.
• Proficient with the use of personal computers including spreadsheet, database, word processing, and presentation applications to gather, analyze, and model information.
• Communication and interpersonal skills including the ability to consult with internal and external customers regarding matters/issues which may be sensitive and complex in nature.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to
work as a member of a team; ability to present alternatives and recommendations.
• Knowledge of applicable company policies and procedures; applicable federal, state, and local governmental laws and regulations.
Preferences:
• Knowledge and understanding of the electric utility industry and its regulatory and operating environments.
• Understanding of project life cycles.
• Understanding of FERC requirements.
Employees must be able to perform the essential functions of the position with or without an accommodation.

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Job Title: Sr Business Spclst Job Code: 8567, Exempt, Grade 16 Revision Date: 6/5/2020 By: Smruti Sahoo General Purpose
Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Responsibilities of this position include the following:
• Promote a customer first culture and commit to delivering outstanding results for customers.
• Gather and analyze critical information (demographics, condition, costs, lifecycle) from various sources.
• Audit business system data and examine actuals against targets.
• Analyze business processes, conduct special studies, develop alternatives and present recommendations to management and influence management decisions.
• Identify and recommend long-range asset data management and system improvements to strategically balance risk and reward.
• Develop and approve long range programs for assets.
• Implement optimum life cycle and companion costs models for network assets.
• Manage the budget process to ensure that all stakeholders have their needs met.
• Report complex financial information in simple terms, and communicate throughout the organization.
• Act as expert on maintaining financial integrity of the FERC data.
• Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
Requirements for this position include the following:
• Bachelor’s Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
• A minimum of seven years experience in an applicable field directly related to position responsibilities.
• Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
• Advanced communication and interpersonal skills to interface with team members and customers to promote
positive customer outcomes.
• Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
• Ability to work with all organizational levels to influence actions and negotiate outcomes
• Ability to listen and communicate effectively through oral and written means.
• Proficient with the use of personal computers to gather, analyze, and summarize data.
• Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
• Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
Preferences:
• Previous Utility Operations experience in a financial role.
• Previous supervisory or lead experience is desired
• Experience of guiding and creation of budget/reporting processes.
• The ability to manage client and vendor relationships.

Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Sr Communications Rep Job Code: 2204, Exempt Revision Date: 11/11/16 By: Tina Weber
General Purpose Provide expertise in marketing and corporate communications. Act as a resource to internal stakeholders to conceive, plan, develop and measure marketing and corporate communications projects and programs that drive distinction for PacifiCorp and its business units, Pacific Power and Rocky Mountain Power. Use customer insights to develop new programs, tactics and touch points in response to changing market needs and conditions. Write, edit and measure the effectiveness of original content produced for print, social and digital channels. Work with external agency partners and vendors to produce best-in-class customer experiences. Responsibilities of this position include the following:

• Work with internal stakeholders and business unit leaders to develop and implement marketing and corporate communications plans to enhance PacifiCorp’s brand, and the reputation of its business units: Pacific Power and
Rocky Mountain Power.
• Extract and apply insights from customer data to develop programs and plans that are relevant, impactful and measurable.
• Write, edit and oversee the development of communications tactics for print, social and digital channels that reflect and align with PacifiCorp’s brand voice. Tactics include (but are not limited to): digital presentations, newsletters, web articles, customer emails, social media posts and print collateral.
• Apply project management skills and tools to ensure the timely production, management and evaluation of marketing and customer communications campaigns.
• Develop creative briefs, production schedules, project plans and tracking documents, as necessary and evaluate the effectiveness of completed programs and campaigns.
• Liaise with other departments in the company. Provide communications counsel to internal client organizations.
• Serve as brand advocate and ambassador across internal and external stakeholder audiences.
Requirements for this position include the following:

• Bachelor’s Degree in Communications, English, Public Relations or a related field; or the equivalent combination of education and experience.
• A minimum of five years related experience.
• Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which may be critical, sensitive, or urgent in nature.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
• Knowledge of current marketing and communications technologies, tools, systems, and vendors to include: content management and publishing systems, such as Adobe Enterprise.
• Social media proficiency to include writing, publishing and tracking posts on Twitter, LinkedIn, Facebook and Instagram Ability to manage multiple projects and meet deadlines.
• Proficient with the use of personal computers including spreadsheet, word processing and presentation applications.
Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Sr CSA Job Code: 5680, Non-exempt, Grade 11N Revision Date: 06/3/2020 By: Smruti Sahoo General Purpose
Provides customer service to existing and future customers by delivering services such as billing, credit and collections, service requests, energy efficiency and customer account management. Operates within an environment which requires continuous learning including developing and utilizing skills and competencies to best serve customers. Responsibilities of this position include the following:

• Promote a customer first culture and commit to delivering outstanding results for customers.
• Provide world-class customer service via telephone to existing and future customers by delivering services such as billing, credit and collections, service requests, energy efficiency and customer account management.
• Assist customers via telephone in regard to service outages, restoration of electric services, and electric service billings.
• Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
• Resolve disconnect or account delinquency issues by discussing options available with the customer and agreeing to an appropriate plan.
• Coordinate customer’s requests, when necessary, with the appropriate company department.
• Prepare written communication with the use of templates.
• Communicate with field personnel via phone or electronic means to process customer work orders.
• Demonstrate adherence to identified PCCC performance measures as outlined in the Customer Contact Center Guidelines.
• Navigate through multiple computer software programs to address account information specific to customer inquiries.
• May act as a resource to junior level associates. Requirements for this position include the following:
• High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
• A minimum of two years non-sales customer service experience where one-on-one problem resolution was demonstrated, and/or two years of non-sales call center experience.
• Successful completion of two years as a customer service agent with PacifiCorp.
• Ability to gather necessary information from internal and external customers, determine appropriate course of
action and provide information to customers.
• Advanced communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer outcomes.
• Active listening, conflict resolution and problem solving skills.
• Proficient with the use of personal computers to access and input relevant information on customer accounts.
• Ability to perform basic math calculations.
• Ability to type a minimum of 30 WPM.
• Excellent knowledge of general Company policies and procedures as well as those specific to billing,
credit/collections, service and account management.
• Ability to work scheduled shifts and meet attendance requirements. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Job Title: Sr Customer Solutions Planning Mgr Job Code: 8555, Exempt, Grade 17 Revision Date: 09/28/2018 By: Tina Weber General Purpose:
Direct significant new corporate initiatives in the areas of energy efficiency, demand response, electrification, energy storage, renewable energy, and other customer-focused initiatives. Identify new opportunities to use data and advanced analytics to support Customer Solutions initiatives. Manage cross-functional resources to establish strategic business objectives, strategies, and plans in support of Company strategic goals, integrated resource planning, and regulatory and legislative requirements. Develop, implement and support Company programs and
policies. Provide expert witness testimony in support of Company regulatory and legislative proceedings. Represent the Company in state, regional, and national organizations and in Berkshire Hathaway Energy initiatives. Act as lead for Customer Solutions Planning and analytics. Responsibilities of this position include the following
• Lead key new Customer Solutions initiatives through planning, valuation, and regulatory approval stages.
• Advocate for Company principles in legislative and regulatory policy development and rulemaking.
• Direct Customer Solutions data and advanced analytics initiatives and projects.
• Apply technical expertise to support the Company’s strategic goals and initiatives in legislative and regulatory proceedings.
• Prepare expert testimony for legislative hearings, regulatory proceedings and court proceedings.
• Lead discovery response development and correspondence with utility commissions on customer solutions-related issues.
• Ensure that Customer Solutions initiatives are appropriately captured in the Company’s ten-year business plan budgets and forecasts.
• Facilitate change, develop others, foster continuous improvement and drive innovation.
• Foster collaboration with internal and external stakeholders.
• Ensure that best practices are applied across all Customer Solutions planning activities.
• Oversee special projects as assigned.
• Ensure compliance with federal, state, or local regulations.
• Develop and implement detailed action plans for achieving objectives.
• Represent the Company in Berkshire Hathaway Energy-wide initiatives and work groups related to Customer Solutions.
• Represent the Company in state, regional, and national organizations. Requirements for this position include the following:
• Bachelor’s Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of eight years of professional experience with Customer Solutions programs and technologies, resource evaluation and valuation.
• Experience in people management.
• Demonstrated experience in Customer Solutions resource market analysis, resource modeling, technology, valuation and performance/delivery contracting.
• Management skills including the ability to establish objectives, execute policy, monitor resources, and manage the development or implementation of a system, program, or process.
• Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
• Superior communication and interpersonal skills to manage and motivate employees.
• Experience in budget preparation, analysis tracking, and cost management.
• Broad exposure to stakeholder engagements / process (utility commissions, state/local agencies, consumer groups, technology providers, etc)
• Excellent oral and written communication to communicate objectives and action plans. Employees must be able to perform the essential functions of the position with or without an accommodation.
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Apprentice Meterman (57PD) - 4506

General Purpose
The Apprentice Meterman is an employee who is training to become a Journeyman Meterman. As an Apprentice
Meterman, you will assist a Journeyman Meterman in installing, removing, repairing, maintaining, wiring, re-wiring,
building, rebuilding, testing, calibrating, and troubleshooting energized and de-energized meters, metering,
communication equipment and associated interfaces. Programming and reprogramming all meters.
Responsibilities
Depending on level of training an Apprentice Meterman is responsible for the following:
• Responsible for the safe operation of tools, test equipment, and vehicles
• Installing all types of meters and metering devices
• Testing and maintaining various types and sizes of meters, instruments, associated equipment and wiring
• Performing Load and voltage surveys
• Testing and repairing Instrument transformer.
• Programming and Testing all meters. Direct Connect and Instrument Rated
Requirements
• A high school diploma, GED or equivalent combination of education
• A current, valid Driver’s License with a safe driving record
• Completion of the Electrical Aptitude Test/NJATC (National Joint Apprenticeship and Training Committee) with a
score of 5 or better
Physical requirements may include working in confined spaces and in elevated work areas such as heights from ladders,
towers, structures, roofs, scaffolds, buckets etc., on construction sites, near moving mechanical parts, in the proximity of
fumes, dust, noise, water, working in close proximity to cables and conductors energized at 600 volts or higher. Must
follow safety rules and practices and encourage safe work behaviors. Must be able to currently lift and drag equipment
weighing 50 lbs. or more in a safe manner. Must be able to pass a physical, fit-for-duty exam.
Additional Information
Req ID: XXXX
Company Code: PacifiCorp
Work Schedule: M-F 0730-1600
Locations:
Department: 00000759 Rocky Mountain Power
Personnel Subarea: IBEW 57 PD
Hiring Range: XX

Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all
our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all
individuals to participate and contribute to their full potential.
It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in
accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal
guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation
or gender identity.
All offers of employment are contingent upon the successful completion of a background check and drug screening.
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Journeyman Meterman (57 PD) - 4433

Job Description
As a Journeyman Meterman, you must be able to test single and poly-phase meters, be skilled in complex metering, and
CT installations, and have position-related computer literacy. Ability to install, and maintain all types and sizes of
equipment, instruments, wiring and meters, both single and poly-phase is required. Employees must be able to perform
the essential functions of the position with or without an accommodation.
Requirements
• A high school diploma or GED plus a Journeyman Certification in a Electrical field.
• 2-4 years of experience as a Meterman, with responsibilities for wiring and meters, both single and poly-phase.
• Experience with load and voltage surveys, instrument transformer testing and repairing.
• Valid Drivers License with a safe driving record.
• Aptitude testing will be required.
• Prior supervisory and Journeyman installations experience is a plus.
This position may require a post offer, pre-placement physical capacity screening, conducted by a licensed physical
therapist, to assure the candidate meets the physical demands of the job. The screening will assess only the identified
physical demands of the job being applied for. "Please note, persons transferring within the same job classifications
where the physical demands are the same (as determined by the job's physical demands analysis), will not need a
physical capacity test." Physical Demands The job duties of Meterman require lifting in 42 lbs from floor to waist and
waist to overhead, carrying in 42 lbs with one hand, and ladder climbing. Job duties of the Meterman require awkward
positions/postures including bending and twisting at the waist and neck while sitting and standing; reaching forward, to
the side, across the body, and overhead; squatting and kneeling. Additional requirements of the Meterman position
include forceful grip and pinch; manipulation of small objects; climbing stairs.
Additional Information
Req Id: XXX
Company Code: PacifiCorp
Primary Location: XXXX
Department: 00000759 Rocky Mountain Power
Schedule: Full-time
Personnel Subarea: IBEW 57 PD
Hiring Range: XXX
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all
our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all
individuals to participate and contribute to their full potential.
It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in
accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal
guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation
or gender identity.
All offers of employment are contingent upon the successful completion of a background check and drug screening.

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Meter Foreman (57PD) – 4439

Responsibilities
As a Journeyman Meterman, you must be able to test single and poly-phase meters, be skilled in complex metering, and
CT installations, and have position-related computer literacy. Ability to install, and maintain all types and sizes of
equipment, instruments, wiring and meters, both single and poly-phase is required. Employees must be able to perform
the essential functions of the position with or without an accommodation.
Requirements
• Must be a Jrn Meterman for 5 years or more
• Must have High School Diploma or GED
• Must obtain a CDL
Physical Demands: The job duties of Meterman require lifting in 42 lbs from floor to waist and waist to overhead,
carrying in 42 lbs with one hand, and ladder climbing. Job duties of the Meterman require awkward positions/postures
including bending and twisting at the waist and neck while sitting and standing; reaching forward, to the side, across the
body, and overhead; squatting and kneeling. Additional requirements of the Meterman position include forceful grip
and pinch; manipulation of small objects; climbing stairs.
Additional Information
Req Id: XXX
Company Code: PacifiCorp
Primary Location: XXXX
Department: 00000759 Rocky Mountain Power
Schedule: Full-time
Personnel Subarea: IBEW 57 PD
Hiring Range: XXX
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all
our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all
individuals to participate and contribute to their full potential.
It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in
accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal
guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation
or gender identity.
All offers of employment are contingent upon the successful completion of a background check and drug screening.

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