20141001PAC to Staff Attach 14-2.pdf

Appendix 7
Idaho Measure Installation Verifications

ID PAC-E-14-07
IPUC 14 Attachment IPUC 14-2
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Idaho Measure Installation Verifications
Low Income Weatherization
All projects
• All measures are qualified through US Department of Energy approved audit tool.
• 100 percent inspection by agency inspector of all homes treated, reconciling work completed and quality (corrective action includes measure verification) prior to invoicing
Company.
• Community Action Partnership Association of Idaho (CAPAI) and state inspector follows
with random inspections.
• Company program manager joins CAPAI and state inspectors during their monitoring
session.

Home Energy Savings Site inspections by Program Administrator staff for the following retrofit measures (> 5 percent)
• Duct sealing and insulation
• Duct sealing
• Gas furnace with electrically commutated motor (ECM)
• Heat pump best practices installation and proper sizing
• Heat pump tune-ups
• Heat pump water heaters
• Insulation
• Windows
Pre and post site inspections of 100 percent by Program Administrator staff of all multi-family
projects.

No site inspections are conducted for the following measures. However all post-purchase incented measures undergo a quality assurance review prior to the issuance of the
customer/dealer incentive and recording of savings (i.e. proof of purchase receipt review) and
eligible equipment review. Additionally, customer account and customer address are checked to
ensure the Company does not double pay for the same measure or double count measure savings.
• Air conditioners
• Clothes washers
• Dishwasher
• Ductless Heat Pump
• Evaporative coolers
• Ground Source Heat Pump
• Heat pump upgrades/conversions
• Light fixtures
• Refrigerators / Freezers
• Water heaters (excluding heat pump water heaters)
ID PAC-E-14-07
IPUC 14 Attachment IPUC 14-2
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Other measures
• CFLs and LED’s – retail channel, manufacturer agreements and program administrator sales
record reviews of qualifying equipment. Invoicing and retail pricing is administered by program administrator. Refrigerator Recycling
Company hires an independent inspector to phone survey > 5 percent program participants and to
site inspect > 5 percent of program participants in order to verifying program participation,
eligibility of equipment, that vendor pick-up procedures are followed (equipment is disabled at site, kits distributed, etc.) and to survey customer experience.

FinAnswer Express
For projects delivered by third party program administrator
Lighting projects
• Retrofits - 100 percent pre- and post-installation site inspections by third party consultant
of all projects with incentives over a specified dollar amount. Project cost documentation
reviewed for all projects.
• New construction - 100 percent post-installation site inspections by third party consultant
of all projects with incentives over a specified dollar amount.
• A percent of post-installation site inspections by program administrator of projects with
incentives under a specified dollar amount. Non-lighting projects (typically upgrade/listed measures, custom measures)
• 100 percent of applications with an incentive that exceeds a specified dollar amount will
be inspected (via site inspection) by program administrator.
• A minimum of a specified percent of remaining non-lighting applications will be inspected, either in person or via telephone interview, by program administrator.

For Company project manager delivered projects (lighting and non-lighting) Lighting and non-lighting
• 100 percent pre/post-installation site inspections by third party consulting engineering
firms, invoice reconciled to inspection results.
Energy FinAnswer
All projects
• 100 percent pre and/or post-site inspections by third party engineering consultant, inspection is reconciled with project invoice for energy efficiency retrofit measures
provided by customers. No pre-inspection for new construction.
• Most projects have a commissioning requirement.

ID PAC-E-14-07
IPUC 14 Attachment IPUC 14-2
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All Programs

As part of the third-party program evaluations (two-year cycle) process, the Company is implementing semi-annual customer surveys to collect evaluation-relevant data more frequently
to cure for memory loss and other detractors such as customers moving and data not be readily
available at evaluation time). This will serve as a further check verifying customer participation
and measures installed.
Additional record reviews and site inspections (including metering/data logging) is conducted as
part of the process and impact evaluations, a final verification of measure installations.

ID PAC-E-14-07
IPUC 14 Attachment IPUC 14-2
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