20110728PAC to Staff 22 -2.pdf

Managing your
bills can sometimes
be a challenge.
We know how to help.
(over)
Rocky Mountain Power has a variety of payment options and assistance to help those facing financial
hardships. These options include:
• working out a plan to spread payments out over a
longer period
• setting up an Equal Pay plan to equalize the amount due
each month
• changing the payment due date to a more convenient day
for you, if the current monthly due date is a problem
• helping limited-income households find local energy
assistance agencies (details on back)
• assistance in managing your overall energy use
Times can be tough. Please give us a call at the first sign you may not be able to pay your electric
bill, while it is still easier to manage. It may feel like a hard call to make, but we have trained, highly
knowledgeable people who want to help. Look to us for assistance in finding the answers you need.
Call us toll free at 1-888-221-7070 or visit rockymountainpower.net.
ID PAC-E-11-12
IPUC 22 Attachment IPUC 22 -2
Attach IPUC 22 -2.pdf Page 1 of 2
© 2011 Rocky Mountain Power
Rocky Mountain Power partners with financial assistance
organizations in Idaho to help qualifying households pay
their electric bills. Available assistance programs include:
• the Low Income Energy Assistance Program
(LIEAP), which is designed to help low income
households with home energy costs. It is
administrated by the Idaho Department of
Health and Welfare through local agencies.
• Lend A Hand, which is a nonprofit program
providing energy assistance with donated funds.
Contact the agencies below to learn how to
qualify for LIEAP and Lend A Hand.
SouthEastern Idaho Community Action Agency
Bannock County, Bear Lake County, Bingham County,
Caribou County, Franklin County, Oneida County
and Power County please call 208-232-1114.
Eastern Idaho Community Action Partnership
Bonneville County, Butte County, Clark County,
Fremont County, Jefferson County, Lemhi County,
Madison County and Teton County please call
208-522-5391 or toll free at 1-800-632-4813.
Income-qualifying customers can receive free
weatherization services, which may include insulation,
refrigerator replacements, compact fluorescent light bulbs
and measures that improve water heating efficiency.
For details on the weatherization program and to apply,
contact the agency in your county listed below:
SouthEastern Idaho Community Action Agency
Pocatello, 208-237-0991
Eastern Idaho Community Action Partnership
Idaho Falls, 208-523-5466
Call us toll free at 1-888-221-7070 or visit
rockymountainpower.net/assistance, and for
ways to save energy and money visit
rockymountainpower.net/wattsmart.
Helping customers in need.
ID PAC-E-11-12
IPUC 22 Attachment IPUC 22 -2
Attach IPUC 22 -2.pdf Page 2 of 2