20230822Staff 253-264 to IPC.pdf

DAYN HARDIE
DEPUTY ATTORNEY GENERAL 10:2 |
IDAHO PUBLIC UTILITIES COMMISSION
PO BOX 83720
BOISE,IDAHO 83720-0074
[phone]
IDAHO BAR NO.9917
Street Address for Express Mail:
11331 W CHINDEN BLVD,BLDG 8,SUITE 201-A
BOISE,ID 83714
Attorneyfor the Commission Staff
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE APPLICATION )OF IDAHO POWER COMPANY FOR )CASE NO.IPC-E-23-11
AUTHORITY TO INCREASE ITS RATES )AND CHARGES FOR ELECTRIC SERVICE )TWELFTH PRODUCTION
IN THE STATE OF IDAHO AND FOR )REQUESTOF THE
ASSOCIATED REGULATORY )COMMISSION STAFF
ACCOUNTING TREATMENT )TO IDAHO POWER COMPANY
Staff of the Idaho Public Utilities Commission,by and through its attorney of record,
Dayn Hardie,Deputy Attorney General,requests that Idaho Power Company ("Company"or
"Idaho Power")provide the followingdocuments and information as soon as possible,but no
later than TUESDAY SEPTEMBER 5,2023.1
This Production Request is to be considered as continuing,and the Company is requested
to provide,by way of supplementaryresponses,additional documents that it,or any person
acting on its behalf,may later obtain that will augment the documents or information produced.
Please provide answers to each question,supporting workpapers that provide detail or are
the source of information used in calculations,and the name,job title,and telephonenumber of
'Staffis requesting an expedited response.If responding by this date will be problematic,please call Staff'sattorneyat(208)334-0312.
TWELFTH PRODUCTION REQUEST
TO IDAHO POWER l AUGUST 22,2023
the person preparing the documents.Please also identify the name,job title,location,and
telephonenumber of the record holder.
In addition to the written copies provided as response to the requests,please provide all
Excel spreadsheets and electronic files with formulas intact and enabled.
REQUESTNO.253:Please update Company Witness Noe's workpapers for Account
101 -Electric Plant in Service to actuals with the most current information available.
REQUESTNO.254:Please update Company Witness Noe's workpapers for
Depreciation and Amortization to actuals with the most current information available.
REQUESTNO.255:Please provide explanation/analysis of the increased LOLP on the
heat maps provided in file "Attachment -Response to Staff Request No.96"inside tab labeled
"Summer"on 06/12/2019 and 06/13/2019.
REQUESTNO.256:Referencing the table in the Company's response to Staff
Production Request No.44,please explain why the Company was unable to answer 80%of
customer calls within 20 seconds for most of the months for each of the past three years (2020,
2021,and 2023).Please explain what the Company is doing to improve the percentage rate.
REQUESTNO.257:Referencing Staff Production Request No.49,regarding first call
resolution rate,please explain what types of calls are not resolved upon initial contact with the
Company?
REQUESTNO.258:Referencing the table in the Company's response to Staff
Production No.45,do the numbers reflect the number of calls that reached a customer service
representative("CSR")or the number of incoming calls regardless of whether the call was
answered by a CSR?
TWELFTH PRODUCTION REQUEST
TO IDAHO POWER 2 AUGUST 22,2023
REQUESTNO.259:Referencing the table in the Company's response to Staff
Production Request No.50,please explain why the average response time for email transactions
the Customer Service Center received increased,by month,for each of the past three years
(2020,2021,and 2022),increased?
REQUESTNO.260:Referencing Staff Production Requests Nos.58 and 59,please
explain what upgrade(s)would have to be made to have an automated or systematic way for the
Company to issue a confirmation number to customers when they:
a.Request to add or remove a name from an existing account;and
b.Request both new service and the disconnection of service.
REQUESTNO.261:To supplement the Company's response to Staff Production
Request No.67,please provide the Federal Energy Regulatory Commission ("FERC")account
numbers for both the fire-protective mesh on transmission poles project and the pilot satellite
imagery and vegetation artificial intelligence modeling project that were booked to in 2022.
REQUESTNO.262:Please provide the proportion of usage of the Company's bulk
transmission system by Open Access Transmission Tariff ("OATT")customers and native load
customers in 2022.Please explain how the proportion was calculated and provide supporting
workpapers.
REQUESTNO.263:Please explain the Company's method for allocating system
transmission expenses in its OATT rates.
REQUESTNO.264:Please provide when the Company filed to update the Company's
OATT rate with FERC.Please explain if the Company included any wildfire mitigation costs
into its revenue requirement for the OATT rate.
TWELFTH PRODUCTION REQUEST
TO IDAHO POWER 3 AUGUST 22,2023
DATED at Boise,Idaho,this day of August 2023.
Dadrdie
Deputy Atto ey General
i:umisc:prodreq/ipce23.1ldhkl prod req 11
TWELFTH PRODUCTION REQUEST
TO IDAHO POWER 4 AUGUST 22,2023
CERTIFICATE OF SERVICE
I HEREBY CERTIFY THAT I HAVE THIS 22nd DAY OF AUGUST 2023,
SERVED THE FOREGOING TWELFTH PRODUCTION REQUESTOF THE
COMMISSION STAFF TO IDAHO POWER COMPANY,IN CASE NO.IPC-E-23-11,
BY E-MAILING A COPY THEREOF,TO THE FOLLOWING:
LISA D NORDSTROM TIMOTHY TATUM
DONOVAN E WALKER CONNIE ASCHENBRENNER
MEGAN GOICOECHEA ALLEN MATT LARKIN
IDAHO POWER COMPANY IDAHO POWER COMPANY
PO BOX 70 PO BOX 70
BOISE ID 83707-0070 BOISE ID 83707-0070
E-MAIL:E-MAIL:[e-mail]
[e-mail] [e-mail]
[e-mail] [e-mail]
[e-mail]
[e-mail]
KELSEY JAE MICHAEL HECKLER
LAW FOR CONSCIOUS LEADERSHIP COURTNEY WHITE
920 N CLOVER DR CLEAN ENERGY OPPORTUNITIES
BOISE ID 83703 3778 PLANTATION RIVER DR
E-MAIL:[e-mail] STE 102
BOISE ID 83703
E-MAIL:
[e-mail]
[e-mail]
ERIC L OLSEN LANCE KAUFMAN PhD
ECHO HAWK &OLSEN PLLC 2623 NW BLUEBELL PLACE
PO BOX 6119 CORVALLIS OR 97330
POCATELLO ID 83205 E-MAIL:[e-mail]
E-MAIL:elo echohawk.com
PETER J RICHARDSON DR DON READING
RICHARDSON ADAMS PLLC 280 SILVERWOOD WAY
515 N 27TH ST EAGLE ID 83616
BOISE ID 83702 E-MAIL:[e-mail]
E-MAIL:peter richardsonadams.com
CERTIFICATE OF SERVICE
JIM SWIER AUSTIN RUESCHHOFF
MICRON TECHNOLOGY INC THORVALD A NELSON
8000 S FEDERAL WAY AUSTIN W JENSEN
BOISE ID 83707 HOLLAND &HART LLP
E-MAIL:[e-mail] 555 17TH ST STE 3200
DENVER CO 80202
E-MAIL:[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
TOM ARKOOSH
ARKOOSH LAW OFFICES
PO BOX 2900
BOISE ID 83701
E-MAIL [e-mail]
[e-mail]
ED JEWELL WIL GEHL
DARRELL EARLY ENERGY PROGRAM MANAGER
DEPUTY CITY ATTORNEY BOISE CITY DEPT OF PUBLIC WORKS
BOISE CITY ATTORNEY'S OFFICE PO BOX 500
PO BOX 500 BOISE ID 82701-0500
BOISE ID 83701-0500 E-MAIL:[e-mail]
E-MAIL:[e-mail]
eiewell citvofboise.ore
dearly citvofboise.org
MARIE CALLAWAY KELLNER BRAD HEUSINKVELD
ID CONSERVATION LEAGUE ID CONSERVATION LEAGUE
710 N 6TH ST 710 N 6TH ST
BOISE ID 83702 BOISE ID 83702
E-MAIL:mkellner idahoconservation.org E-MAIL:
bheusinkveld idahoconservation.org
PETER MEIER DWIGHT ETHERIDGE
US DEPT OF ENERGY EXETER ASSOCIATES
1000 INDEPENDENCE AVE SW 5565 STERRETT PLACE
WASHINGTON DC 20585 STE 310
E-MAIL:[e-mail] COLUMBIA MD 21044
E-MAIL:[e-mail]
CERTIFICATE OF SERVICE
F.DIEGO RIVAS STEVE W CHRISS
NW ENERGY COALITION DIR ENERGY SERVICES
1101 8TH AVE WALMART INC
HELENA MT 59601 2608 SOUTHEAST J ST
E-MAIL:[e-mail] BENTONVILLE AR 72716
E-MAIL:[e-mail]
NORMAN M SEMANKO JUSTINA A CAVIGLIA
PARSONS BEHLE &LATIMER PARSONS BEHLE &LATIMER
800 W MAIN ST STE 1300 50 W LIBERTY ST STE 750
BOISE ID 83702 RENO NV 89502
E-MAIL:[e-mail] E-MAIL:icaviglia parsonsbehle.com
SECRETARY
CERTIFICATE OF SERVICE