20150529Staff 10-26 to IPC.pdf

KARL T. KLEIN
DEPUTY ATTORNEY GENERAL
IDAHO PUBLIC UTILITIES COMMISSION
PO BOX 83720
BOISE, IDAHO 83720-007 4
[phone]
IDAHO BARNO.5156
Street Address for Express Mail:
472W. WASHINGTON
BOISE, IDAHO 83702-5918
Attorneys for the Commission Staff
IN THE MATTER OF THE APPLICATION OF
TDAHO POWER COMPANY FOR A
DETERMINATION OF 2014 DEMAND-SIDE
MANAGEMENT ("DSM") EXPENSES AS
PRUDENTLY INCURRED.
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BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
CASE NO. IPC.E.I5.O6
THIRD PRODUCTION
REQUEST OF THE
COMMISSION STAFF TO
IDAHO POWER COMPANY
The Staff of the Idaho Public Utilities Commission requests that Idaho Power Company
(Company) provide the following documents and information as soon as possible, by FRIDAY,
JUNE 19,2015.
This Production Request is to be considered as continuing, and the Company is requested
to provide, by way of supplementary responses, additional documents that it or any person acting
on its behalf may later obtain that will augment the documents or information produced.
Please provide answers to each question, supporting workpapers that provide detail or are
the source of information used in calculations, and the name, job title and telephone number of
the person preparing the documents. Please identify the name, job title, location and telephone
number of the record holder.
In addition to the written copies provided as response to the requests, please provide all
Excel and electronic files on CD with formulas activated.
THIRD PRODUCTION REQUEST
TO IDAHO POWER COMPANY MAY 29,2015
REQUEST NO. 10: Page l0 of the Demand Side Management 2014 Annual Report
says that, "In2014, 18 new ideas were introduced to the [Program Planning] team." Please
identifu who introduced those ideas, explain the process used for submitting new ideas, and
explain the process for screening ideas.
REQUEST NO. 11: Please explain in detail why each of the other 15 ideas introduced
to the Program Planning Group (referenced in the Company's Response to Staff Request No. 6)
were not determined to be viable.
REQUEST NO. 12: Please provide the name and title for each member of the Executive
DSM Guiding Council.
REQUEST NO. 13: Pages 39-40 of the DSM 2014 Annual Report says that "the
company began working a website redesign to improve navigation on the energy efficiency
website." Please explain the improvements this project is anticipated to make and provide an
estimated timetable for completion.
REQUEST NO. 14: Please provide the total amount spent on marketing the Company's
DSM portfolio during 2014.
REQUEST NO. 15: Please provide all marketing materials used to promote
Weatherization Assistance for Qualified Customers (WAQC) and Weatherization Assistance for
Eligible Customers (WSEC) during 2014.
REQUEST NO. 16: Page2l of the DSM 2014 Annual Report says: "To keep abreast of
current trends, Idaho Power attended an International Direct Marketing Association Conference
in San Diego, a Community-Based Social Marketing Workshop in Seattle, a live online course
on the psychology of marketing, and a live online course on integrated marketing." Please
identify and explain the key points from each of these four trainings.
THIRD PRODUCTION REQUEST
TO IDAHO POWER COMPANY 2 }/'AY 29,2015
REQUEST NO. 17: Are all of the Company's DSM-related YouTube videos posted to
the Company's Facebook or Twitter pages? If not, please explain why not.
REQUEST NO. 18: Are the Company's DSM-related YouTube videos posted or re-
posted to the Company's Facebook or Twitter pages when the content relates to current events?
For example, does the Company re-post its Ductless Heat Pump video at the beginning of the
heating season?
REQUEST NO. 19: What percentage of the Company's Facebook and Twitter postings
are DSM-related?
REQUEST NO.20: Page 58 of the DSM 2014 Annual Report says: "Despite NEEA
recruiting efforts, there are no builders who have, as of yet, signed on to build a Next Step Home
in Idaho Power's service area." Does the Company plan to use any of its marketing efforts or
existing relationships with the building industry to assist NEEA's recruiting? Please explain why
or why not.
REQUEST NO. 21: Page 61 of the DSM 2014 Annual Report says that, in 2014, the
Company did not try to solicit comments from contractors on the contractor portal function of
the Company's Heating and Cooling Efficiency website because the portal was launched in Q3
2014, which "limited contractors' time to try the portal in2014." Page 63 of the 2014 DSM
Annual Report says: "In 2015, it has not yet been determined iflwhen portal feedback would be
formally solicited from the contractors." Please explain why the Company has not yet made this
determination, and why the Company might not solicit portal feedback from contractors.
REQUEST NO.22: Page 62 of the DSM 2014 Annual Report says the Heating and
Cooling Efficiency Program evaluation recommended offering incentives "to participating
contractors to drive additional and more specific types of participation." The Company states,
however, that it has not implemented this recommendation because there was no "research data"
in its service territory "that identifies what the common reason is for variability in contractor
THIRD PRODUCTION REQUEST
TO IDAHO POWER COMPANY MAY 29,20T5
participation and what the key motivation tactics should be." The Company said it will
"investigate" if a contractor incentive is needed to increase participation. Please explain what
the Company's investigation will include and when the Company will conduct it.
REQUEST NO.23: Page 103 of the DSM 2014 Annual Report says that the Company
implemented a 10 percent "Professional Assistance Incentive" (up to a maximum of $2,500) in
its Building Efficiency program to address the barrier to participation created when architects
and engineers are not compensated for the time spent compiling and submitting project
documentation. Does the Company plan to offer a similar incentive for Custom Efficiency and
Easy Upgrades? Please explain why or why not.
REQUEST NO.24: Page 119 of the DSM 2014 Annual Report says the Company
"conducted 297 pre-inspections and 419 post-inspections" to verify that Easy Upgrades projects
met program specifications, and "adjusted the incentive and kWh savings on projects with
discrepancies to reflect actual field findings." Please provide the incentive and kwh adjustments
made to each of these pre and post-inspections.
REQUEST NO.25: Page 155 of the DSM 2014 Annual Report and the "Building
Metrics Labeling: Summary of Effort and Outcomes" in Supplement 2 say that the Integrated
Design Lab promoted the Building Metrics Labeling sheet at several industry events in2014.
Has the Company helped promote the Building Metrics Labeling effort by posting the sheet on
the Company's website, instructing the Company's Customer Representatives to educate
customers about it, advertising it through social media, or other means? Please explain why or
why not.
REQUEST NO.26: Does the Company plan to "increase the automation of data flow
[for the Building Metrics Labeling Program] directly to building owners and real estate agents"
as discussed on page 4 of the Integrated Design Lab's "Summary of Effort and Outcomes?"
Please explain why or why not.
THIRD PRODUCTION REQUEST
TO IDAHO POWER COMPANY MAY 29,2075
DATED at Boise,Idaho, this 2 qtL day of May 2015.
U //-
Karl T. Klein
Deputy Attomey General
Technical Staff: Stacey Donohue (10-26)
umisc:prodreq/ipcel 5.5kkdesdct prod req 3
THIRD PRODUCTION REQUEST
TO IDAHO POWER COMPA}IY MAY 29,2015
CERTIFICATE OF SERVICE
I HEREBY CERTIFY THAT I HAVE THIS 29th DAY OF MAY 2015, SERVED
THE FOREGOING THIRD PRODUCTION REQUEST OF THE COMMISSION
STAFF, IN CASE NO. IPC-E-15-06, BY MAILING A COPY THEREOF, POSTAGE
PREPAID, TO THE FOLLOWING:
LISA D NORDSTROM
REGULATORY DOCKETS
IDAHO POWER COMPANY
PO BOX 70
BOISE ID 83707-0070
E-mail : [e-mail]
dockets@ idahopower. com
BENJAMIN J OTTO
ID CONSERVATION LEAGUE
710 N 6TH STREET
BOISE ID 83702
E-mail: [e-mail]
DR DON READING
6070 HILL ROAD
BOISE ID 83703
E-mail : [e-mail]
DARLENE NEMNICH
IDAHO POWER COMPANY
PO BOX 70
BOISE rD 83707-0070
E-mail : [e-mail]
PETER J RICHARDSON
GREGORY M ADAMS
RICHARDSON ADAMS PLLC
PO BOX 7218
BOISE ID 83702
E-mail : [e-mail]
gre e@richardsonadams. com
CERTIFICATE OF SERVICE