HomeMy WebLinkAbout20130205IPC to Staff 11-13,16,17,22,25.pdfA6.1" IDAW
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LISA D. NORDSTROM
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An IDACORP Company
Lead Counsel
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February 5, 2013
VIA HAND DELIVERY
Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702
Re: Case No. IPC-E-12-29
Temporary Suspension of Demand Response Programs - Idaho Power
Company's Responses to the Commission Staffs First Production Request
Nos. 11, 12, 13, 16, 17, 22, and 25
Dear Ms. Jewell:
Enclosed for filing in the above matter are an original and three (3) copies of Idaho
Power Company's Responses to the Commission Staff's First Production Request Nos. 11,
12, 13, 16, 17, 22, and 25.
In addition, enclosed are four (4) copies of a disk containing data responsive to
Staff's Production Request No. 17.
Very truly yours,
Lisa D. Nordstro
LDN :evp
Enclosures
1221 W. Idaho St. (83702)
P.O. Box 70
Boise, ID 83707
rf fl
LISA D. NORDSTROM (ISB No. 5733)
JULIA A. HILTON (ISB No. 7740)
Idaho Power Company
1221 West Idaho Street (83702)
iuO
P.O. Box 70
Boise, Idaho 83707
Telephone: (208) 388-5825
Facsimile: (208) 388-6936
Inordstrom(idahopower.com
ihiItonidahopower.com
Attorneys for Idaho Power Company
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE APPLICATION
OF IDAHO POWER COMPANY FOR
AUTHORITY TO TEMPORARILY
SUSPEND ITS A/C COOL CREDIT AND
IRRIGATION PEAK REWARDS
DEMAND RESPONSE PROGRAMS.
CASE NO. IPC-E-12-29
IDAHO POWER COMPANY'S
RESPONSES TO THE
COMMISSION STAFF'S FIRST
PRODUCTION REQUEST NOS. 11,
12, 13, 16, 17, 22, AND 25
COMES NOW, Idaho Power Company ("Idaho Power' or "Company"), and in
response to the First Production Request Nos. 11, 12, 13, 16, 17, 22, and 25 of the
Commission Staff to Idaho Power Company dated January 31, 2013, herewith submits
the following information:
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-1
REQUEST NO. 11: Please provide a detailed cost breakdown of the $600,000 to
$900,000 in program related expenses for 2013 referenced on page 19 of Theresa
Drake's testimony. Please include a specific reference for the vendor contracts.
RESPONSE TO REQUEST NO. 11: The cost estimates in Ms. Drake's
testimony were preliminary. These estimates were made prior to negotiations with
Irrigation Peak Reward's third-party contractor. The current total estimate is $500,000.
This estimate assumes no incentive payments and includes payment of $403,000 to the
third-party contractor for website maintenance and telecommunication costs, and
$20,000 for minimal field maintenance on the devices. According to the contractor, on-
going website maintenance is necessary to ensure that the website is available when
the program is reactivated. The cost estimate also includes Idaho Power labor
expenses of $68,000 and an additional $9,000 for mailing, and staff expenses related to
irrigation workshops. Please also see the Company's Response to Staff's Production
Request No. 13.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. II, 12, 13, 16, 17, 22, AND 25-2
REQUEST NO. 12: Would the Company maximize hours and events of IPR
curtailment if there were no variable payment component? Why or why not?
RESPONSE TO REQUEST NO. 12: Idaho Power objects to this Request for
Production on the grounds that the Request calls for speculation and requests a
statement of opinion proscribed by RP 225.01(a). Notwithstanding the foregoing
objection, the Company would not maximize the hours and events of the Irrigation Peak
Rewards program if there was not a variable incentive.
The Irrigation Peak Rewards Program, like all of Idaho Powers demand
response programs, is designed to reduce summer peak loads during periods of
extremely high demand and minimize or delay the need to build new supply-side
resources. (2011 Integrated Resource Plan ("IRP"), page 41.) Because of planning
criteria used in the IRP planning process, the value derived from demand response
programs is the availability of the capacity to serve load that could not otherwise be
served. The programs are cost-effective based on the capacity need as shown in the
IRP. The number of dispatch events does not determine the value for cost-
effectiveness.
In the past when the program did not have a variable incentive, the Company did
not maximize the hours and events for the Irrigation Peak Rewards program. Since the
dispatch option has been available, out of the available sixty hours per year, the
Irrigation Peak Rewards program, excluding the timer option, was dispatched twenty-
seven hours in 2009 and twelve hours in 2010.
If the Irrigation Peak Rewards program was overused without justification it would
cause customer dissatisfaction, encourage opt-outs, and decrease participation, all of
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-3
which would affect the amount and reliability of demand reduction going forward.
However, with or without a variable incentive, the Company would not hesitate to use
the program to its maximum if needed, to serve load that could not otherwise be served.
The variable incentive does, however, give a clearer signal to the Company when it
should dispatch the Irrigation Peak Rewards program based on economics, because
the variable incentive alone is significantly higher than normal market prices or the cost
to dispatch Company-owned generation resources.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. II, 12, 13, 16, 17, 22, AND 25-4
REQUEST NO. 13: Ms. Drake asserts that the Company would incur $600,000-
$900,000 related to keeping load control devices operational in 2013, for website
maintenance, telecommunication costs, and minimal maintenance on the devices. Why
does the Company believe it needs to continue to provide these services?
RESPONSE TO REQUEST NO. 13: Idaho Power believes that incurring the
referenced communication and other maintenance costs represent the lowest cost
option for ensuring that the programs can be efficiently and effectively reactivated after
a one-year suspension. As noted in the Company's response to Staffs Production
Request No. 11, a current estimate of communication and other maintenance costs has
been revised downward to approximately $500,000. In Case No. IPC-E-12-29 Idaho
Power filed only for a one-year suspension of this program, not a discontinuation of the
program. If the program was to become active within a few years or even the next year,
the communication and maintenance would be necessary to revive the program. If the
devices are turned off to avoid communication and maintenance fees, the Company
would incur significant reactivation fees to turn service back on to each end point of the
system and these costs would be passed on to Idaho Power and its customers. It
should also be noted that during negotiations with the Company's third-party contractor,
the contractor suggested that it was skeptical about whether it would keep the platform
and service available if Idaho Power were to completely discontinue its contract.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. II, 12, 13, 16, 17,22, AND 25-5
REQUEST NO. 16: On pg. 4 of Ms. Drake's testimony, she claims that the
Company investigated various short-term options for its demand response programs.
Please provide all alternatives the Company investigated that are not included in the
current application.
RESPONSE TO REQUEST NO. 16: Prior to reaching the decision to
recommend a temporary suspension of the two demand response programs in 2013,
the Company considered a number of alternative options. Each idea that was
considered involved decreasing the cost of the current programs in the near term. In
addition to the alternatives presented in Ms. Drake's testimony, the Company
considered modifying the incentive structures with the possibility of retention incentives
of various types and levels, negotiating with vendors for alternatives and changes to
their contracts, and redesigning demand response programs so they could be activated
in years where a need is forecast and suspended or altered in years where no need is
anticipated.
The Company ultimately decided that the best course of action was the proposal
presented in this filing which would maintain the programs' infrastructure while allowing
for a collaborative process to evaluate potential modifications to these programs for the
future.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-6
REQUEST NO. 17: Please provide the data supporting the statement on page 6
of Ms. Drake's testimony that recent heavy load market energy prices led the Company
to conclude that an energy only variation of DR would be approximately three percent of
the capacity-based alternative cost value. Please provide the corresponding work
papers in an executable excel file.
RESPONSE TO REQUEST NO. 17: Please see the attached excel file.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
Consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12,13,16,17,22, AND 25-7
REQUEST NO. 22: Has the Company performed an analysis to determine the
effect of program suspension on future customer participation?
RESPONSE TO REQUEST NO. 22: No. However, given discussions with
irrigation customers at agricultural shows and Idaho Power's staff experience, the
Company believes that if the incentive structure has the potential of paying participants
a similar incentive to the current program, based on a supply-side resource capacity
cost, significant participation from the irrigation customers could be obtained at any time
in the future.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-8
REQUEST NO. 25: Ms. Drake claims that the A/C Cool Credit program has an
average drop-out rate of 14% (p. 15). Over how many years was 14% average
calculated? Please provide the dropout rate for each year. Did the Company collect
any information as to why customers dropped out? If so, please provide the
information.
RESPONSE TO REQUEST NO. 25: In 2012 Idaho Power contracted with PECI
to conduct a process evaluation for the A/C Cool Credit program. Below is Table 5 from
the PECI A/C Cool Credit Process Evaluation report.
Table 5 below shows reported churn for the program, both total churn of the
program (moves etc.) and customers estimated leaving the program because they are
dissatisfied with their participation in the program.
Year
Total
Ended
(not
including
TOO
Rate)
Moved
(not
including
TOD
Rate)
Appear
Unhappy
(Total
Ended
minus
moved)
Total
Partici
pants
Total
%
Churn
%
Dissatisfied
Churn*
2012 YTD 3,577 2,703 874 35,400 10.10% 2.32%
2011 4,048 3,596 452 37,728 10.70% 1.30%
2010 3,644 3,258 386 34,640 10.50% 1.20%
2009 3,141 2,672 469 32,151 9.80% 2.00%
2008 2,688 1,514 1,174 23,505 11.40% 8.57%
2007 1,117 627 490 13,692 8.20% 9.13%
2006 1388 1226 1162 15,369 7.20% 3.00%
* calculated as the number of customers that appear dissatisfied, divided by the previous year total participants.
In the process of preparing the response to this production request Idaho Power
discovered that the Company misinterpreted the table above in estimating the total
percent of dropouts at 14 percent. In fact, the correct estimate of the percent of
dropouts should be the average of the column labeled "Total % Chum" which is 9.7
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-9
percent. The table uses seven years of data, the seventh year being 2012 year to date,
which was not a complete year of data when the report was written. The majority of the
dropouts are participants that move. Historically, the average rate of dropping out due
to dissatisfaction is 3.93 percent. The average rate of participants who dropout due to
moving is 5.77 percent. When participants are unhappy with the program and dropout,
comments can be recorded by the programs third-party contractor, Honeywell Utilities
Solutions. The data from Honeywell is not in a format that can be queried and
summarized; however, the overwhelming reason for participant dropout is discomfort
caused by indoor temperature gain during program dispatch.
The response to this Request was prepared under the direction of Theresa
Drake, Customer Relations and Energy Efficiency Manager, Idaho Power Company, in
consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company.
DATED at Boise, Idaho, this 5th day of February 2013.
6L-- 'C ZL:/~
LISA D. NORDS11OM
Attorney for Idaho Power Company
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-10
CERTIFICATE OF MAILING
I HEREBY CERTIFY that on the 5th day of February 2013 I served a true and
correct copy of the within and foregoing IDAHO POWER COMPANY'S RESPONSES
TO THE COMMISSION STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13,
16, 17, 22, AND 25 upon the following named parties by the method indicated below,
and addressed to the following:
Commission Staff
Donald L. Howell, II
Deputy Attorney General
Idaho Public Utilities Commission
472 West Washington (83702)
P.O. Box 83720
Boise, Idaho 83720-0074
Idaho Irrigation Pumpers
Association, Inc.
Eric L. Olsen
RACINE, OLSON, NYE, BUDGE &
BAILEY, CHARTERED
201 East Center
P.O. Box 1391
Pocatello, Idaho 83204-1391
Anthony Yankel
29814 Lake Road
Bay Village, Ohio 44140
Idaho Conservation League
Benjamin J. Otto
Idaho Conservation League
710 North Sixth Street
Boise, Idaho 83702
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IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. II, 12, 13, 16, 17, 22, AND 25- 11
Snake River Alliance
Ken Miller, Clean Energy Program
Director
Snake River Alliance
P.O. Box 1731
Boise, Idaho 83701
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kmiller(snakeriveralliance.om
Elizab'fh -PaynteOLegal Assistant
IDAHO POWER COMPANY'S RESPONSES TO THE COMMISSION
STAFF'S FIRST PRODUCTION REQUEST NOS. 11, 12, 13, 16, 17, 22, AND 25-12