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HomeMy WebLinkAbout20110829IPC to Staff 153-170.pdfesIDA~POR~ An IDACORP Company LISA D. NORDSTROM Lead Counsel Inordstrom~idahopower.com August 29,2011 ~-.. Re: Case No. IPC-E-11-08 General Rate Case ~G"N.. -0:I(... ?Jtil("rn-n~ ;";1o VIA HAND DELIVERY Jean D. Jewell, Secretary Idaho Public Utilties Commission 472 West Washington Street Boise, Idaho 83720 - CJ Dear Ms. Jewell: Enclosed for filng are an original and one (1) copy of Idaho Power Company's Response to the Ninth Production Request of the Commission Staff to Idaho Power Company in the above matter. Very truly yours, )fi. l) ~lkh~ Lisa D. Nordstrom LDN/kkt Enclosures P.O. Box 70 (83707) 1221 W. Idaho St. Boise, 10 83702 LISA D. NORDSTROM (ISB No. 5733) DONOVAN E. WALKER (ISB No. 5921) JASON B. WILLIAMS Idaho Power Company 1221 West Idaho Street (83702) P.O. Box 70 Boise, Idaho 83707 Telephone: (208) 388-5825 Facsimile: (208) 388-6936 Inordstromßùidahopower.com dwalkerßùidahopower.com jwilliamsßùidahopower.com Attorneys for Idaho Power Company Rt:t"r:i\ri:ri C\,jt...~t t ¡.,...) LUll r\IJG 29 Pì1 3: t 8 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION ) OF IDAHO POWER COMPANY FOR ) AUTHORITY TO INCREASE ITS RATES ) AND CHARGES FOR ELECTRIC )SERVICE IN IDAHO. ) ) ) ) ) CASE NO. IPC-E-11-08 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY COMES NOW, Idaho Power Company ("Idaho Powet' or "Company"), and in response to the Ninth Production Request of the Commission Staff to Idaho Power Company dated August 8, 2011, herewith submits the following information: IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 1 REQUEST NO. 153: Please provide the number of Idaho accounts that received Low Income Home Energy Assistance Program (L1HEAP) assistance and were signed up for Moratorium protection from disconnection by month, for each of the past three winter heating seasons (2008/2009, 2009/2010, 2010/2011). RESPONSE TO REQUEST NO. 153: Idaho Power does not have data available for the number of Moratorium protection sign-ups prior to November 2009. , Data regarding Moratorium protection is tracked at the service agreement level not at the account leveL. A service agreement is flagged as having received a L1HEAP payment if an energy assistance payment was received on the service agreement within the past twelve months. Winter Heating Season 2009/2010 # of Idaho Service Agreements on Moratorium Receiving LlHEAP October - November 799 December 2,117 January 3,041 February 3,966 March 0 Winter Heating Season 2010/2011 # of Idaho Service Agreements on Moratorium Receiving LlHEAP October 35 November 1,070 December 2,536 January 3,941 February 5,060 March 2 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 2 REQUEST NO. 154: For those accounts identified in your response to Request No. 153 (previous question), please provide the number and percentage of those accounts that were placed on the Winter Payment Plan by month. RESPONSE TO REQUEST NO. 154: Information on the number of accounts that received L1HEAP assistance and were signed up for Moratorium that were placed on the Winter Payment Plan is not available. The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 3 REQUEST NO. 155: For those accounts identified in your response to Request No. 154 (previous question), please provide the number and percentage of those accounts that defaulted on the Winter Payment Plan by month. RESPONSE TO REQUEST NO. 155: Information on the number of accounts that received L1HEAP assistance and were signed up for Moratorium that were placed on the Winter Payment Plan and subsequently defaulted on the Winter Payment Plan is not available. The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 4 REQUEST NO. 156: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7: (a) the monthly and annual total number of accounts in arrears, and (b) the monthly and annual total dollar amount in arrears. RESPONSE TO REQUEST NO. 156: Arrears information is maintained at the residential, commercial, industrial, and irrigation leveL. Residential arrears information is not available by Schedule 1, 4, and 5; rather, the information provided below is the total arrears for all three residential schedules. In addition, residential arrears information for the Idaho jurisdiction is not available prior to November 2009. Arrears information for Idaho Schedule 7 customers is not available. Tracking of residential arrears is performed at the service agreement level not at the account leveL. A service agreement is considered to be in arrears if the balance owing is 31 + days past the biling date. 2009 November # of service agreements in arrears 38,250 $ of arrears $5,697,451.68 December # of service aQreements in arrears 41,987 $ of arrears $6,512,792.85 2010 January # of service agreements in arrears 50,147 $ of arrears $10,777,204.70 February # of service agreements in arrears 46,810 $ of arrears $11,413,049.40 March # of service aQreements in arrears 40,012 $ of arrears $9,211,753.25 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 5 April # of service agreements in arrears 40,898 $ of arrears $8,475,971.89 May # of service agreements in arrears 40,353 $ of arrears $7,553,936.66 June # of service agreements in arrears 38,780 $ of arrears $6,588,602.74 July # of service agreements in arrears 37,639 $ of arrears $5,853,915.77 August # of service agreements in arrears 41,380 $ of arrears $6,278,300.13 September # of service agreements in arrears 42,470 $ of arrears )$6,605,709.10 October # of service aQreements in arrears 37,622 $ of arrears $5,481,126.91 November # of service agreements in arrears 36,288 $ of arrears $5,135,966.38 December # of service agreements in arrears 41,046 $ of arrears $6,518,640.95 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 6 REQUEST NO. 157: For those accounts identified in your response to Request No. 156 (previous question) that received L1HEAP assistance, please provide: (a) the monthly and annual total number of accounts in arrears, and (b) the monthly and annual total dollar amount in arrears. RESPONSE TO REQUEST NO. 157: Please see table below. Service Agreements Receiving LlHEAP Assistance 2009 November # of service agreement in arrears 3,167 $ of arrears $522,256.11 December # of service agreement in arrears 2,892 $ of arrears $604,341.82 2010 January # of service agreement in arrears 3,547 $ of arrears $1,002,576.57 February # of service agreement in arrears 4,122 $ of arrears $1,302,136.01 March # of service aQreement in arrears 4,876 $ of arrears $1,412,094.09 April # of service agreement in arrears 5,169 $ of arrears $1,389,876.42 May # of service agreement in arrears 5,238 $ of arrears $1,250,878.27 June # of service agreement in arrears 4,883 $ of arrears $1,033,176.13 July # of service agreement in arrears 4,335 $ of arrears $827,991.59 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 7 AUQust # of service agreement in arrears 4,118 $ of arrears $712,467.56 September # of service agreement in arrears 3,892 $ of arrears $659,417.01 October # of service agreement in arrears 3,634 $ of arrears $551,844.99 November # of service agreement in arrears 3,698 $ of arrears $565,275.29 December # of service agreement in arrears 3,939 $ of arrears $738,774.03 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 8 REQUEST NO. 158: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7: (a) the monthly and annual total number of accounts sent past due notices and, (b) the monthly and annual total past due dollar amount owed. RESPONSE TO REQUEST NO. 158: Past due notice information is available at the total residential level; it is not separately available for Schedules 1, 4, and 5. In addition, residential past due notice information is not available prior to November 2009. Information for the number of past due notices sent to Schedule 7 customers is not available. Tracking of residential notices is performed at the service agreement level not at the account leveL. 2009 November Service agreements sent past due notices 24,987 $ of past due $5,108,340.46 December Service agreements sent past due notices 25,010 $ of past due $5,452,067.28 Total 2009 Service agreements sent past due notices 49,997 2010 January Service agreements sent past due notices 21,014 $ of past due $5,549,755.06 February Service agreements sent past due notices 22,857 $ of past due $6,371,941.12 March Service agreements sent past due notices 32,560 $ of past due $10,312,164.41 April Service aQreements sent past due notices 27,063 $ of past due $7,380,317.14 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 9 May Service agreements sent past due notices 25,772 $ of past due $6,272,219.46 June Service agreements sent past due notices 28,070 $ of past due $6,030,313.05 July Service agreements sent past due notices 25,413 $ of past due $5,194,431.64 August Service agreements sent past due notices 27,625 $ of past due $6,074,065.53 September Service agreements sent past due notices 29,234 $ of past due $6,592,841.30 October Service agreements sent past due notices 28,245 $ of past due $5,842,956.45 November Service agreements sent past due notices 25,628 $ of past due $4,906,025.46 December Service agreements sent past due notices 23,652 $ of past due $4,832,390.25 Total 2010 service agreements sent past due notices 317,133 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 10 REQUEST NO. 159: For those accounts identified in your response to Request No. 158 (previous question) that received L1HEAP assistance, please provide: (a) the monthly and annual total number of accounts sent past due notices, and (b) the monthly and annual total past due dollar amount owed. RESPONSE TO REQUEST NO. 159: Please see table below. 2009 November Service agreements sent past due notices 2,183 $ of past due $474,492.90 December Service agreements sent past due notices 1,833 $ of past due $459,784.60 Total 2009 service agreements sent past due notices 4,016 2010 January Service agreements sent past due notices 1,099 $ of past due $371,302.59 February Service agreements sent past due notices 1,307 $ of past due $492,176.95 March Service agreements sent past due notices 3,609 $ of past due $1,591,417.80 April Service agreements sent past due notices 3,252 $ of past due $1,121,604.93 May Service agreements sent past due notices 3,055 $ of past due $924,114.42 June Service agreements sent past due notices 3,579 $ of past due $915,377.82 July Service agreements sent past due notices 3,085 $ of past due $724,568.70 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 11 August Service agreements sent past due notices 3,085 $ of past due $697,100.61 September Service aQreements sent past due notices 2,899 $ of past due $634,820.25 October Service agreements sent past due notices 2,887 $ of past due $594,044.82 November Service agreements sent past due notices 2,710 $ of past due $538,929.01 December Service aQreements sent past due notices 2,213 $ of past due $503,874.52 Total 2010 service agreements sent past due notices 32,780 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 12 REQUEST NO. 160: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7 the monthly and annual total number of accounts sent final disconnect notices. RESPONSE TO REQUEST NO. 160: Final disconnect notice information is available at the total residential level; it is not separately available for Schedules 1, 4, and 5. In addition, residential final disconnect notice information is not available prior to November 2009. Information for the number of final disconnect notices sent to Schedule 7 customers is not available. Tracking of residential notices is performed at the service agreement level not at the account leveL. Residential Service Agreements Sent Final Disconnect Notices 2009 November 19,303 December 18,575 2010 January 15,927 February 16,711 March 24,020 April 21,319 May 20,406 June 21,303 July 20,618 August 21,149 September 22,908 October 22,323 November 20,220 December 17,594 Total 2010 244,490 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY -13 REQUEST NO. 161: For those accounts identified in your response to Request No. 160 (previous question) that received L1HEAP assistance, please provide the monthly and annual total number of accounts sent final disconnect notices. RESPONSE TO REQUEST NO. 161: Please see table below. Service Agreements Sent Final Disconnect Notices Receiving LlHEAP 2009 November 1,692 December 1,370 2010 January 808 February 927 March 2,589 April 2,627 May 2,539 June 2,787 July 2,674 August 2,449 September 2,468 October 2,402 November 2,253 December 1,595 Total 2010 26,118 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 14 REQUEST NO. 162: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7 the monthly and annual total dollar amount owed at disconnect. RESPONSE TO REQUEST NO. 162: The total dollar amount owed at disconnect is tracked at the total residential level; it is not separately available for Schedules 1, 4, and 5. In addition, information on the total dollar amount owed by residential customers at the time of service disconnect is not available prior to November 2009. Information on the total dollar amount owed by Schedule 7 customers at the time of service disconnect is not available. Tracking of residential information is performed at the service agreement level not at the account leveL. Residential Service Agreements Total Dollar Amount Owed at Disconnect 2009 November $3,964,920.35 December $3,948,690.56 2010 January $4,030,272.41 February $4,546,803.73 March $7,658,215.20 April $6,010,824.42 May $5,123,444.34 June $4,715,812.19 July $4,240,174.94 AUQust $4,589,616.16 September $5,235,824.89 October $4,754,652.24 November $3,958,184.72 December $3,484,023.20 Total 2010 $58,347,848.44 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY -15 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 16 REQUEST NO. 163: For those accounts identified in your response to Request No. 162 (previous question) that received L1HEAP assistance, please provide the monthly and annual total dollar amount owed at disconnect. RESPONSE TO REQUEST NO. 163: Please see table below. Service Agreements Total Dollar Amount Owed at Disconnect With LlHEAP 2009 November $377,650.13 December $328,213.22 2010 January $268,365.16 February $334,741.17 March $1,152,465.14 April $937,616.08 May $807,438.13 June $750,542.22 July $634,779.18 AUQust $561,076.23 September $561,720.56 October $517,511.45 November $459,264.17 December $354,412.90 Total 2010 $7,339,932.39 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY -17 REQUEST NO. 164: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7: (a) the monthly and annual total number of accounts that were disconnected and reconnected the same day, and (b) monthly and annual total number of accounts reconnected within one week. RESPONSE TO REQUEST NO. 164: Reconnection of accounts following a service disconnection due to non-payment is tracked at the total residential level; it is not separately available for Schedules 1, 4, and 5. Information on reconnection of accounts following a service disconnection due to non-payment for Schedule 7 accounts is not available. Idaho Power tracks the number of reconnections following a service disconnection for non-payment at the service agreement level not at the account leveL. Reconnections following service disconnections for non-payment are tracked by same- day reconnections and reconnections within five business days. The count of service agreements reconnected within five business days includes those service agreements reconnected on the same day. Residential Service Agreements Disconnected and Reconnected Within 5 Same Day Business Days 2009 November 745 1023 December 501 ,638 2010 January 641 820 February 681 912 March 797 1,104 April 957 1,383 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY -18 May 850 1,237 June 876 1,340 July 620 957 AUQust 929 1,423 September 1,022 1,475 October 1,014 1,375 November 772 931 December 599 742 Total 2010 9,758 13,699 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 19 REQUEST NO. 165: For those accounts identified in your response to Request No. 164 (previous question) that received L1HEAP assistance, please provide: (a) the monthly and annual total number of accounts that were disconnected and reconnected the same day, and (b) monthly and annual total number of accounts reconnected within one week. RESPONSE TO REQUEST NO. 165: Residential Service Agreements That Received LlHEAP Assistance That Were Disconnected and Reconnected Within 5 Same Day Business Days 2009 November 71 108 December 38 50 2010 January 42 56 February 27 35 March 76 109 April 149 215 May 116 189 June 112 200 July 79 140 August 119 196 September 118 204 October 123 191 November 106 136 December 56 66 Total 2010 1,123 1,737 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 20 REQUEST NO. 166: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7: (a) the monthly and annual total dollars written off (gross), and (b) the monthly and annual total dollars written off due to customer bankruptcy. RESPONSE TO REQUEST NO. 166: Write-off information is maintained at the residential, commercial, industrial, and irrigation leveL. Residential write-off information is not available by Schedules 1, 4, and 5; rather, the information provided below is the total write-off amount for all three residential schedules. In addition, residential write-off information for the Idaho jurisdiction is not available prior to November 2009. Write-off information for Idaho Schedule 7 customers is not available. Monthly and Annual Total Monthly and Annual Total Dollars Written Off Due toDollars Written Off Bankruptcy 2009 November $464,950.09 $10,696.00 December $433,736.04 $14,269.00 2010 January $308,316.08 $9,142.00 February $308,704.57 $17,825.00 March $414,110.50 $20,603.00 April $628,825.18 $20,246.00 May $692,785.29 $19,065.00 June $846,836.48 $7,981.00 July $604,760.09 $12,057.00 AUQust $618,520.53 $14,591.00 September $450,162.80 $15,404.00 October $534,151.71 $9,709.00 November $422,945.26 $9,772.00 December $351,356.87 $5,394.00 Total 2010 $7,080,161.49 $249,754.00 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 21 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 22 REQUEST NO. 167: For those accounts identified in your response to Request No. 166 (previous question) that received L1HEAP assistance, please provide: (a) the monthly and annual total dollars written off (gross), and (b) the monthly and annual total dollars written off due to customer bankruptcy. RESPONSE TO REQUEST NO. 167: Please see table below. LlHEAP Monthly LlHEAP Monthly and Annual and Annual Total Dollars Total Dollars Written Off Due Written Off to Bankruptcy 2009 November $46,941.89 $- December $30,929.02 $842.00 2010 January $22,274.51 $1,834.00 February $15,735.02 $ - March $24,632.99 $229.00 April $53,718.42 $998.00 May $93,227.66 $- June $165,903.84 $338.00 July $136,128.09 $1,824.00 August $127,873.70 $- September $88,188.74 $1,427.00 October $74,452.12 $365.00 November $69,274.16 $2,207.00 December $34,255.92 $532.00 Total 2010 $905,665.17 $9,754.00 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 23 REQUEST NO. 168: For each of the past three calendar years (2008-2010), please provide by rate schedule for Schedules 1, 4, 5 and 7 the monthly and annual total kWh biled. RESPONSE TO REQUEST NO. 168: Please see table below. 2008 101 104 105 107 Total January 593,149,160 113,031 157,835 19,051,253 612,471,279 February 552,790,419 115,282 163,287 17,953,051 571,022,039 March 457,824,620 92,594 132,935 14,560,919 472,611,068 April 425,806,041 79,937 116,634 14,045,953 440,048,565 May 343,172,894 70,162 97,652 12,152,285 355,492,993 June 319,259,374 56,112 78,528 12,236,942 331,630,956 July 400,963,839 53,830 76,579 13,969,667 415,063,915 August 431,675,327 64,871 95,041 14,957,002 446,792,241 September 377,210,950 61,731 95,370 13,886,408 391,254,459 October 324,119,445 49,117 70,024 12,225,923 336,464,509 November 365,996,017 58,939 85,803 12,140,887 378,281,646 December 481,767,788 84,014 119,589 14,575,918 496,547,309 Total 2008 5,073,735,874 899,620 1,289,277 171,756,208 5,247,680,979 2009 101 104 105 107 Total January 591,349,481 112,790 162,763 17,155,524 608,780,558 February 521,308,699 101,487 147,005 15,847,626 537,404,817 March 459,845,583 83,179 117,405 14,063,314 474,109,481 April 406,571,596 80,768 111,059 12,686,294 419,449,717 May 321,364,741 60,943 84,113 10,714,707 332,224,504 June 329,876,683 53,829 70,340 11,441,614 341,442,466 July 371,489,612 47,593 69,581 12,138,832 383,745,618 August 429,173,524 60,364 94,578 13,379,989 442,708,455 September 387,088,494 50,034 81,706 12,564,415 399,784,649 October 353,844,334 48,099 75,097 11,952,242 365,919,772 November 377,580,303 57,012 90,221 11,668,864 389,396,400 December 530,166,567 74,815 116,816 14,690,429 545,048,627 Total 2009 5,079,659,617 830,913 1,220,684 158,303,850 5,240,015,064 IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 24 2010 101 104 105 107 Total January 579,598,971 111,463 170,563 15,931,517 595,812,514 February 446,141,364 76,017 119,815 13,069,224 459,406,420 March 424,881,059 67,609 109,643 12,589,437 437,647,748 April 392,470,426 63,730 97,219 11,758,495 404,389,870 May 326,778,884 54,623 81,537 10,262,691 337,177,735 June 308,488,616 47,879 71,830 10,249,630 318,857,955 July 351,977,301 39,111 63,201 11,559,980 363,639,593 August 418,669,142 49,975 87,463 12,662,339 431,468,919 September 357,060,116 46,055 78,139 11,940,572 369,124,882 October 317,871,098 39,344 64,743 11,100,731 329,075,916 November 345,620,694 41,599 71,309 10,852,648 356,586,250 December 512,056,912 75,892 112,537 13,996,505 526,241,846 Total 2010 4,781,614,583 713,297 1,127,999 145,973,769 4,929,429,648 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 25 REQUEST NO. 169: For those accounts identified in your response to Request No. 168 (previous question) please provide the monthly and annual total kWh biled for accounts that received L1HEAP assistance. RESPONSE TO REQUEST NO. 169: Biled kilowatt-hour ("kWh") information for accounts that received L1HEAP assistance is not available prior to November 2009. The biled kWh information provided below is for all three residential schedules (Schedules 1, 4, and 5), as this information is not available for each individual schedule. Schedule 7 accounts are not eligible for L1HEAP assistance. LlHEAP Monthly and Annual Total kWh Biled 2009 November 13,908,215 December 24,203,555 2010 January 29,074,935 February 26,081,959 March 26,422,417 April 22,734,682 May 16,741,931 June 13,729,480 July 12,530,972 August 13,202,045 September 11,741,071 October 11,408,386 November 14,731,275 December 24,064,448 Total 2010 222,463,601 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 26 REQUEST NO. 170: Pursuant to Utility Customer Relations Rule (UCRR) 308.03, in 2008, 2009 and 2010, how many medical certificates were received by the Company? Of those certificates received, how many requests for an extension of time to pay were granted in each of those years? RESPONSE TO REQUEST NO. 170: Idaho Power does not track the number of medical certificates received. Therefore, a count of the certificates received and the number of requests for an extension of time to pay are not available. Idaho Power does have information available regarding the number of accounts for which a payment arrangement was made due to receipt of a medical certificate. In addition, information regarding the number of medical certificate-related payment arrangements made is available. This information is provided below. Year # of Accounts With a # of Medical Certificate Medical Certificate Payment Arrangements Payment Arrangement 2008 867 1135 2009 945 1110 2010 963 1044 The response to this Request was prepared by Maggie Brilz, Customer Service Manager, Idaho Power Company, in consultation with Lisa D. Nordstrom, Lead Counsel, Idaho Power Company. DATED at Boise, Idaho, this 29th day of August 2011. LISA D. NORDSt Attorney for Idah IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 27 CERTIFICATE OF SERVICE I HEREBY CERTIFY that on this 29th day of August 2011 I served a true and correct copy of IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY upon the following named parties by the method indicated below, and addressed to the following: Commission Staff Donald L. Howell, II Karl T. Klein Deputy Attorneys General Idaho Public Utilities Commission 472 West Washington (83702) P.O. Box 83720 Boise, Idaho 83720-0074 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email Don.HoweIlßùpuc.idaho.gov Karl. Kleinßùpuc.idaho.gov Industrial Customers of Idaho Power Peter J. Richardson Gregory M. Adams RICHARDSON & O'LEARY, PLLC 515 North 27th Street (83702) P.O. Box 7218 Boise, Idaho 83707 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email peterairichardsonandoleary.com gregairichardsonandoleary.com Dr. Don Reading Ben Johnson Associates, Inc. 6070 Hil Road Boise, Idaho 83703 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email draibenjohnsonassociates.com Idaho Irrigation Pumpers Association, Inc. Eric L. Olsen RACINE, OLSON, NYE, BUDGE & BAILEY, CHARTERED 201 East Center P.O. Box 1391 Pocatello, Idaho 83204-1391 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email eloairacinelaw.net Anthony Yankel 29814 Lake Road Bay Vilage, Ohio 44140 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email tony(Cyankel.net IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 28 The Kroger Co. Kurt J. Boehm BOEHM, KURTZ & LOWRY 36 East Seventh Street, Suite 1510 Cincinnati, Ohio 45202 Kevin Higgins Energy Strategies, LLC 215 South State Street, Suite 200 Salt Lake City, Utah 84111 Micron Technology, Inc. MaryV. York HOLLAND & HART LLP 101 South Capital Boulevard, Suite 1400 Boise, Idaho 83702 Richard E. Malmgren Senior Assistant General Counsel Micron Technology, Inc. 800 South Federal Way Boise, Idaho 83716 The United States Department of Energy Arthur Perry Bruder, Attorney-Advisor United States Department of Energy 1000 Independence Avenue SW Washington, DC 20585 Dwight D. Etheridge Exeter Associates, Inc. 10480 Little Patuxent Parkway, Suite 300 Columbia, Maryland 21044 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email kboehmCãBKLlawfirm.com jrhCãbattfisher.com Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email khigginsCãenergystrat.com Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email myorkCãhollandhart.com tnelsonßùhollandhart.com madavidsonßùhollandhart.com fschmidtCãhollandhart.com InbuchananCãhollandhart.com Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email remalmgrenCãmicron.com Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email Arthur.bruderCãhq.doe.gov Steven. porterCãhq .doe.gov Hand Delivered U.S. Mail _ Overnight Mail FAX X Email detheridgeCãexeterassociates.com IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 29 Community Action Partnership Association of Idaho Brad M. Purdy Attorney at Law 2019 North 1 th Street Boise, Idaho 83702 Hand Delivered U.S. Mail _ Overnight Mail FAX X Email bmpurdycæhotmail.com Idaho Conservation League Benjamin J. Otto Idaho Conservation League 710 North Sixth Street (83702) P.O. Box 844 Boise, Idaho 83701 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email bottocæidahoconservation.org Snake River Allance Ken Miler Snake River Allance P.O. Box 1731 Boise, Idaho 83701 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email kmiller(csnakeriveralliance.org NW Energy Coalition Nancy Hirsh, Policy Director NW Energy Coalition 811 First Avenue, Suite 305 Seattle, Washington 98104 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email nancy(cnwenergy.org Hoku Materials, Inc. Dean J. Miler McDEVITT & MILLER LLP 420 East Bannock (83702) P.O. Box 2564 Boise, Idaho 83701 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email joe(cmcdevitt-miller.com heather(cmcdevitt -m iller. com Scott Paul, CEO Hoku Materials, Inc. One Hoku Way Pocatello, Idaho 83204 Hand Delivered U.S. Mail _ Overnight Mail FAX -- Email spau/(chokucorp.com ~~,LJ1t~Llãordstrom ~ IDAHO POWER COMPANY'S RESPONSE TO THE NINTH PRODUCTION REQUEST OF THE COMMISSION STAFF TO IDAHO POWER COMPANY - 30