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Home My WebLink About20070817IPC to Staff 10-25.pdf-- IDAHO~POWER~ An IDACORP Company """"" IVEr- I p,,- '-'- BARTON L. KLINE Attorney rJ!'j"'!I"'lIP "'" LiI!'!',!,' V:U .-. " ir,' ,, ' \, LJL!- i i ;, .:,.. :O,iir.-HS2 August 17 , 2007 Jean D. Jewell , Secretary Idaho Public Utilities Commission 472 West Washington Street P. O. Box 83720 Boise , Idaho 83720-0074 Re:Case No. IPC-07- General Rate Case Filing Dear Ms. Jewell: Please find enclosed an original and two (2) copies of the Response of Idaho Power to the Second Production Request of the Commission Staff in the above-referenced matter. I would appreciate it if you would return a stamped copy of this transmittal letter in the enclosed self-addressed , stamped envelope. Barton L. Kline BLK:sh Enclosures O. Box 70 (83707) 1221 W. Idaho St. Boise, 1083702 BARTON L. KLINE ISB #1526 LISA D. NORDSTROM ISB #5733 Idaho Power Company O. Box 70 Boise, Idaho 83707 Telephone: (208) 388-2682 FAX Telephone: (208) 388-6936 ~ r: ('1= ",., ,...1- 2nD 1 (. fi ). "'.'-, j t...' I.f fiES ION Attorney for Idaho Power Company Street Address for Express Mail: 1221 West Idaho Street Boise , Idaho 83702 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF IDAHO POWER COMPANY FOR AUTHORITY TO INCREASE ITS RATES AND CHARGES FOR ELECTRIC SERVICE TO ELECTRIC CUSTOMERS IN THE STATE OF IDAHO ) CASE NO. IPC-07- RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF COMES NOW , Idaho Power Company ("Idaho Power" or "the Company ) and , in response to the Second Production Request of the Commission Staff to Idaho Power Company dated July 27 2007, herewith submits the following information: RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 1 REQUEST FOR PRODUCTION NO.1 0:Please provide the following energy information used in the Company s filing. Energy use by schedule prior to weather normalization. Weather normalized energy use by schedule. The development of energy allocators used in the Jurisdictional Separations Study. The development of energy allocators used in the Idaho Class Cost of Service Study. The development of the system energy load used in the Company AURORA power supply model runs. Identify and discuss any forecast adjustments included in the energy amounts provided in a) through e) above. RESPONSE TO REQUEST FOR PRODUCTION NO.1 0: The Company s filing is based on a forecast 2007 test year. Energy use by schedule prior to weather normalization was not used to develop the weather normalized use by schedule, because actual energy use data did not exist. The normalized energy forecast was prepared assuming median weather conditions throughout the year and using the same methodology that has been used in previous other forecasts including the Company s Integrated Resource Plan. An overview of this methodology is provided in Appendix A-Sales and Load Forecast for the 2006 Integrated Resource Plan within the Introduction" section on pages 1 and 2 and within the "Overview of the Forecast" section on pages 3 and 4. Greater detail on the forecast method for each classification of load is provided on pages 9 through 22 of Appendix A. Appendix A is available on the Company Web site at the following URL address: http://www.idahopower .com/energycenter/irp/2006/20061 RP Final. htm RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 2 The normalized energy forecast by customer class for the Company s total system is enclosed with this response. The attachment includes three tables. Table I includes the normalized energy forecast, excluding line losses , for each customer class by billing month. Table II includes the normalized energy forecast , excluding line losses, for each customer class by calendar month. Table III includes the normalized energy forecast including line losses , for each customer class by calendar month. Energy-related expenses were allocated based on normalized jurisdictional kilowatt-hour sales, adjusted for line losses, to establish energy requirements at the generation level. The energy-related allocation factors were the 2007 test year load at generation level (E10), and at customer level (E99). The respective values used in these energy allocation factors are shown on lines 975 and 976 of Exhibit No. 30. The data and calculation of the energy factors is shown on Ms. Schwendiman s workpapers , pages 147 through 173. The response to this request was prepared by Celeste Schwendiman , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO. 10d: The energy-related allocators used in the Base Case and 3 CP/12 CP cost-of- service scenarios are included on Exhibit No. 47 and Exhibit No. 55 respectively. The electronic files detailing the development of the energy-related allocators were provided in the Response to Request No.7 of the Industrial Customer s Third Production Request. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 3 he response to this request was prepared by Timothy Tatum , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO.1 Oe: Table III , provided as part of Response to Request No.1 Ob , includes the system- level normalized energy forecast used in the AURORA power supply model runs. The response to this request was prepared by Gregory Said, Director, Revenue Requirement, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom, Attorney Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO. 101: Enclosed with this response is a memo that describes the general approach used to produce the normalized 2007 energy sales forecast used in the Company s filing along with a description of any adjustments. The response to this request was prepared by Celeste Schwendiman, Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom, Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 4 REQUEST FOR PRODUCTION NO. 11 Please provide the following demand information used in the Company s filing. Demand by schedule prior to any adjustments. Demand by Schedule after any adjustments as used for revenue calculations in Company Exhibit No. 59. The development of demand allocators as used in the Jurisdictional Separations Study. The development of demand allocators as used in the Idaho Class Cost of Service Study. Identify and discuss any forecast adjustments included in the demand amounts provided in a) through d) above. RESPONSE TO REQUEST FOR PRODUCTION NO. 11: There were two categories of demands used in this rate case proceeding: billing demands and coincident demands.Billing demands were used for revenue calculation and rate design. The test year billing demands were derived from the billing month normalized test year energy. Coincident demands were used to develop the demand-related allocation factors for the jurisdictional separation study and the class cost- of-service study. Coincident demands were created by applying the five-year median demand ratios from the load research sample to the test year calendar month normalized energy. Since each of these categories of demands were derived from the normalized test year energy, any adjustments made to the normalized energy are reflected in the demands. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 5 The electronic files that detail the derivation of the billing demands used in the revenue calculations on Exhibit 59 were provided as part of the Company s Response to Request No.1 0 of Micron s First Request for Production. The average of the twelve monthly coincident peak demands was used to allocate the demand-related costs in the jurisdictional separation study. The demand- related allocation factors used in the study are designated as D10 , D11 , and D60. The respective values used in these demand allocation factors are shown at line numbers 970 through 972 of Exhibit No. 30 "Development of Jurisdictional Allocation Factors , the allocation section from the Company jurisdictional separation study. The data and calculation of D10, D11 , and D60 are found in Ms. Schwendiman s workpapers pages 133 through 147. The response to this request was prepared by Celeste Schwendiman, Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO. 11d: The demand-related allocators used in the Base Case and 3 CP/12 CP cost-of- service scenarios are included on Exhibits No. 47 and Exhibit No. 55 respectively. The electronic files detailing the development of the demand-related allocators were provided in the Response to Request No.of the Industrial Customer s Third Production Request. The response to this request was prepared by Timothy Tatum , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom, Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 6 RESPONSE TO REQUEST FOR PRODUCTION NO. 11e: There were no adjustments made to the demand amounts provided in a) through d) above for the reasons described in the Response to Request No. 11 a. The response to this request was prepared by Celeste Schwendiman , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom, Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 7 REQUEST FOR PRODUCTION NO. 12 Please provide the following customer information used in the Company s filing. The number of customers by Schedule prior to any adjustments. The number of customers by Schedule after any adjustments as shown in Company Exhibit No. 59. The development of the number of customers used in the Company Jurisdictional Separations Study. The development of the number of customers used in the Company s Class Cost of Service Study. Identify and discuss any forecast adjustments included in the amounts of customers provided in a) through d) above. RESPONSE TO REQUEST FOR PRODUCTION NO. 12: The Company forecasts customer counts by broader customer classes rather than by rate schedule , i.e., by residential , commercial, industrial and irrigation. For the test year, the customer forecast was segmented into each rate schedule in proportion to the 2006 actual customer counts by rate schedule. This process is shown in the Excel file titled BiliingUnits RetaiIRates.xls" provided as part of the Company s Response to Request No. 1 0 of Micron First Request for Production. The tab labeled "Act USA" details the segmentation process. The Company s customer forecast is based on the number of active meters. However, to derive the test year revenue shown on Exhibit No. 59 , the number of customers was converted into the number of bills. This conversion was completed by applying the 2006 ratio of number of bills to number of active meters to the 2007 customer forecast for each rate schedule. The ratios used in this process are also contained in the Excel file titled "BiliingUnits RetaiIRates.xls" on the tab named "% Bills." The test year RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 8 number of bills by rate schedule used in the revenue calculations shown on Exhibit No. 59 can be found on the "New Usages" tab in the same file. The response to this request was prepared by Timothy Tatum , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO. 12c: The only customer count information used in the 2007 jurisdictional separation study, shown in Ms. Schwendiman s workpapers, pages 182 through 189, was the use of 2006 customer count information for the development of the allocation factors for FERC accounts 902 903 908 and 909 expenses. The response to this request was prepared by Celeste Schwendiman , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE TO REQUEST FOR PRODUCTION NO. 12d & e: The customer numbers used in the Company s class cost-of-service study are the same as those referenced in the Response to Request No.12b that appear on Exhibit No. 59 , page 1 of 23 , column 2. One adjustment was made to the customer forecast for Schedule 7 and Schedule 9 Secondary outside of the file referenced in Response to Request Nos. 12a and This adjustment was made to recognize the migration of approximately 4 000 customers from Schedule 7 to Schedule 9 Secondary that began in June 2006. Order No. 30035 in Case No. I PC-05-28 authorized a revision to the eligibility criteria for the two rate schedules effective June 1 , 2006 that resulted in this customer movement. As stated RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 9 in the Response to Request No. 12a, the Company does not forecast customer counts for each rate schedule individually. As a result, the 2007 customer forecast was segmented into the various rate schedules according to the 2006 customer numbers. Since this change to the Schedule 7 and Schedule 9 Secondary eligibility criteria impacted only the second half of 2006, an adjustment was made to monthly customer counts for the two rate schedules for the first half of 2006 in an effort to annualize the effects of the tariff revision. An electronic file that details the adjustment to 2006 actual Schedule 7 and Schedule 9 Secondary customer counts is included with this response. The response to this request was prepared by Timothy Tatum , Senior Pricing Analyst, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 10 REQUEST FOR PRODUCTION NO. 13: In accordance with Rule No. 403 of the Utility Customer Relations Rules (UCRR), please provide the written records from November 2005 through June 2007 of customer complaints and requests for conferences. RESPONSE TO REQUEST FOR PRODUCTION NO. 13: The requested information is voluminous and contains specific customer information which the Company believes should be held in confidence. As a result, the requested information will be made available in the Idaho Power Company Legal Department located in the Company s corporate offices for review by Staff and intervenors following execution of a protective agreement. Please contact Doug Jones at 388-2615 or Camilla Umland at 388-5821 to arrange a time to review the requested material. The response to this request was prepared by Toby Clayton , Manager Customer Service , Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 11 REQUEST FOR PRODUCTION NO. 14:Please provide the Company performance objectives for handling incoming calls. If the performance objectives differ between the Customer Service Call Center and the Distribution Operation Center, please explain. RESPONSE TO REQUEST FOR PRODUCTION NO. 14: The Idaho Power Company Customer Service performance objectives for answering incoming calls are to achieve a service level of 80% of the calls answered in 30 seconds or less. This measure is based on incoming Customer Service calls including outage calls directed to Customer Service Specialists after normal business hours and on weekends. Customer Service Specialists reporting to the Distribution Operation Center were relocated to new facilities in 2007 , but Customer Service performance objectives have always incorporated Customer Service Specialist calls as they are members of Customer Service. The response to this request was prepared by Toby Clayton , Manager, Customer Service, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 12 REQUEST FOR PRODUCTION NO. 15 Please provide the number of incoming calls for the Customer Service Call Center handled by month from November 2005 through June 2007. How many calls were completed solely through the use of the IVR system and how many were ACD calls? RESPONSE TO REQUEST FOR PRODUCTION NO. 15: The call distributions as requested are detailed below: TOTAL INCOMING CALLS JAN FEB MAR APR MAY JUN JUL AUG g::p OCT NOV DEC 2005 B9,706 93,440 2006 93,978 83,492 125,196 92,208 102 139 104 823 100 174 114 329 670 411 75,404 70,501 2007 78,730 257 453 84,040 86,859 89,652 AGO CALLS JAN FEB MAR APR MAY JUN JUL AUG g::p OCT NOV DEC 2005 56,344 54,169 2006 405 680 68,562 57,465 66,555 64,516 526 490 753 60,813 51,OBl 446 2007 036 49,706 279 928 775 098 IVRU CALLS 6,N FEB MAR APR MAY JUN JUL S::P OCT NOV DEC 2005 362 271 2006 573 812 56,634 743 584 307 651 839 917 598 323 055 2007 694 551 174 112 084 31,554 The response to this request was prepared by Toby Clayton , Manager, Customer Service, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 13 REQUEST FOR PRODUCTION NO. 16 Please provide the number of abandoned calls to the Customer Service Call Center by month from November 2005 through June 2007. "Abandoned calls" are calls that reach the Company s incoming telephone system but are terminated by the caller before speaking with a customer service representative. RESPONSE TO REQUEST FOR PRODUCTION NO. 16: The abandoned call statistics are as follows: ABANDONED CALLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 2005 340 126 2006 151 133 740 492 1,743 846 522 680 322 277 260 842 2007 305 850 516 1,797 363 835 PERCENT ABANDON ED CALLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 2005 12%1.77% 2006 1.80%1.89%23%23%31%2.47%17%12%1.98%1.86%18%1.59% 2007 18%25%54%63%1.96%59% The response to this request was prepared by Toby Clayton , Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - REQUEST FOR PRODUCTION NO. 17 Please provide the average speed of answer for the Customer Service Call Center by month from November 2005 through June 2007. The "average speed of answer" is the interval between when a call reaches the Company s incoming telephone system and when the call is picked up by a customer service representative, and is typically measured in seconds. RESPONSE TO REQUEST FOR PRODUCTION NO. 17: The average speed of answer for those calls handled by the IVR is 6 seconds. For ACD calls the average speed of answer is as follows: AVERAGE SPEED OF ANSWER (IN SECONDS) JAN FEB MAR APR MAY JUN JUL AUG g::p OCT NOY DEC 2005 2006 2007 The response to this request was prepared by Toby Clayton , Manager, Customer Service, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - REQUEST FOR PRODUCTION NO. 18 Please provide the service level for the Customer Service Call Center by month from November 2005 through June 2007. Service level" is the percentage of calls answered within a certain number of seconds , 80% of calls answered within 20 seconds. RESPONSE TO REQUEST FOR PRODUCTION NO. 18: The following statistics represent Idaho Power s service level at 80% of calls answered within 30 seconds: ACD SERVICE LEVEl JAN FEB MAR APR MAY JUN JUL AUG g::p OCT NOV DEC 2005 76.36%85.89% 2006 80.19%79.41 %78,85%82.47%78.27%76.24%80.48%83,06%80,57%80.65%77 .49%86.41 % 2007 77 .95%66,31 %67,10%75,62%84.37%82.00% COMBINED ACD!IVRU SERVICE LEVEL JAN FEB MAR APR MAY JUN JUL AUG g::p OCT r~ov DEC 2005 85.15%90.08 % 2006 87,90%86.76 %88.42%89.07%85.84%85.38%88.40 %90.15%87,20%86,84%84,75%91.24 % 2007 85,15%77,75%78.88%82.62%89,25%88.33% The response to this request was prepared by Toby Clayton, Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - REQUEST FOR PRODUCTION NO. 19 Please provide the average number of busy signals reached by parties calling the Customer Service Call Center by month from November 2005 through June 2007. RESPONSE TO REQUEST FOR PRODUCTION NO. 19: The following information was provided by Qwest for two of our inbound Customer Service telephone lines (800 number services). Qwest is unable to provide Information at the individual number basis for our telephone number 388-2323 , as it is part of a local nals Reached b Customers Callim IPC 800-488- D ate of 800-488- D ate of6150 Blockage 6151 Blockage 1505 1043 Aug 10 11 61 45" 1708 2946 trunk group. #- of Bus Nov 2005 Dee 2005 J an 2006 F eb 2006 Mar 2006 Apr 2006 May 2006 j un 2006 J ul 2006 Aug 2006 Sep 2006 Oct 2006 Nov 2006 Dee 2006 Jan 2007 F eb 2007 Mar 2007 Apr 2007 May 2007 Jun 2007 Mar 26 Dee 7 Jan 9 Jun 4 The response to this request was prepared by Toby Clayton , Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom, Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - REQUEST FOR PRODUCTION NO. 20:Please provide the average response time for e-mail transactions by month from November 2005 through June 2007. "Average response time" is the average number of hours from receipt of an e-mail by the Company to sending a substantive response; auto-response acknowledgements do not count as a substantive response. RESPONSE TO REQUEST FOR PRODUCTION NO. 20: Idaho Power has focused our response for "e-mail transaction" metrics to those e- mail requests directed internally to the Customer Web Mail group in Customer Service. From Nov. 2005 to August 7 , 2007 there have been 4 873 e-mails with an average response time of 22 hours. The details by month are as follows: November, 2005 Total Emails: Average Response Time: Min Response Time: e M~_~Response December, 2005 Total Emails: Average Response Time: Min Response Time: Max Response Time: April, 2006 Total Emails: Average Response Time: Min Response Time: August, 2006 Total Emails: Average Response Time: Min Response Time:Max Time: RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 18 March, 2007 Total Emails: Average Response Time: Min Response Time:Max Time: April, 2007 Total Emails: Average Response Time: Min Response Time: Max May, 2007 Total Emails: Average Response Time: Min Response Time: Max Response Time: , "~" ," ' 1)" ' , :" , .. June, 2007 Total Emails: Average Response Time: Min Response Time: Max Response Time: The response to this request was prepared by Toby Clayton , Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 19 REQUEST FOR PRODUCTION NO. Please provide the number of incoming outage" calls handled by the Distribution Operation Center by month from November 2005 through June 2007. How many calls were completed solely through the use of the IVR system and how many were ACD calls. RESPONSE TO REQUEST FOR PRODUCTION NO. 21 : As described in the Response to Request No. 14, all incoming Customer Service calls, including outage calls , are handled by Customer Service Representatives and Customer Service Specialists. All Customer Service call reporting is based on type of call not the location of the employee receiving the call.Customer Service Specialists and Customer Service Representatives handled the following volume of outage calls: ACO OUTAGE CALLS JAN FEB MAR APR MAY Jur-.J JUL AUG :EP OCT NOV DEC 2005 739 577 2006 118 307 582 988 672 882 616 446 153 855 491 802 2007 199 075 2,719 628 960 077 IVRU OUTAGE CALLS JAN FEB MAR APR MAY JUN JUL AUG :EP OCT NOV DEC200519,714 902 2006 331 617 915 534 255 931 864 380 493 397 12,943 045 2007 377 151 139 633 13,645 822 The response to this request was prepared by Toby Clayton , Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 20 REQUEST FOR PRODUCTION NO. 22 Please provide the number of abandoned calls to the Distribution Operation Center by month from November 2005 through June 2007. "Abandoned calls" are calls that reach the Company s incoming telephone system but the calling party terminates the call before speaking with a customer service representative. RESPONSE TO REQUEST FOR PRODUCTION NO. 22: The Customer Service call statistics are for all outage calls, and do not pertain to the Distribution Operation Center only. The statistics include the following volume of abandoned calls: ABANDONED OUTAGE CALLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 2005 216 255 2006 135 107 375 650 283 401 465 1,729 278 205 174 144 2007 168 230 178 248 508 PERCENT ABANDONED OUTAGE CALLS JAN FEB MAR ,iJPR MAY JUN JUL AUG SEP OCT NOV DEC 2005 27%53% 2006 2.40%52%4.49%57%32%23%21%39%28%70%10%53% 2007 66%59%02%11%4.47%56% The response to this request was prepared by Toby Clayton, Manager, Customer Service , Idaho Power Company, in consultation with Barton L. Kline, Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 21 REQUEST FOR PRODUCTION NO. 23 Please provide the average speed of answer for the Distribution Operation Center by month from November 2005 through June 2007. The "average speed of answer" is the interval between when a call reaches the Company s incoming telephone system and when the call is picked up by a customer service representative , and is typically measured in seconds. RESPONSE TO REQUEST FOR PRODUCTION NO. 23: The Customer Service call statistics for all outage calls capture calls routed to our Customer Service Specialists and Customer Service Representatives irrespective of location. The average speed of answer for outage calls are as follows: ASA FOR ACD 0 UT AG E CAllS JAN FEB MAR APR MAY JUN JUL AUG g:p OCT NOY DEC 2005 2006 2007 The response to this request was prepared by Toby Clayton , Manager Customer Service , Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 22 REQUEST FOR PRODUCTION NO. 24 Please provide the service level for the Distribution Operation Center by month from November 2005 through June 2007. "Service level" is the percentage of calls answered within a certain number of seconds, e., 80% of calls answered within 20 seconds. RESPONSE TO REQUEST FOR PRODUCTION NO. 24: The Customer Service call statistics for all outage calls capture calls routed to our Customer Service Specialists and Customer Service Representatives irrespective of location. The information on Service Level (80% in 30 seconds) for ACD and IVR related outage calls are as follows: SERVICE LEVEL FOR ACD OUTAGE CALLS JAN FEB MAR APR MAY JUN JUL AUG !:EP OCT NOV DEC 2005 80,34%80,51 % 2006 82.71%83.14%80,69%75.28%77.12%81.01 %72.67 %69.38%74.28%77.97%76.88%81.44% 2007 82,81%80.10%72.75%82.04%76.59%74,64% SERVICE LEVEL FOR IVRU OUT AGE CAllS JAN FEB MAR APR MAY JUN JUL AUG !:EP OCT NOV DEC 2005 100%100% 2006 100%100%100%100%100%100%100%100%100%100%100%100% 2007 100%100%100%100%100%100% The response to this request was prepared by Toby Clayton , Manager, Customer Service, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 23 REQUEST FOR PRODUCTION NO. 25: Please provide the average number of busy signals reached by parties calling the Distribution Operation Center by month from November 2005 through June 2007. RESPONSE TO REQUEST FOR PRODUCTION NO. 25: As described in the Response to Request No. 19 , the busy signal information available by telephone number pertaining to Customer Service calls is limited to the 800 number information previously provided. No separate statistics are available for outage related calls. The response to this request was prepared by Toby Clayton, Manager, Customer Service, Idaho Power Company, in consultation with Barton L. Kline , Senior Attorney and/or Lisa D. Nordstrom , Attorney II , Idaho Power Company. LIA. DATED at Boise, Idaho , this day of August , 2007. ~(~ BARTON L. KLINE Attorney for Idaho Power Company LISA D. NORDSTROM Attorney for Idaho Power Company RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 24 CERTIFICATE OF SERVICE I HEREBY CERTIFY that on this -4 day of August, 2007, I served a true and correct copy of the within and foregoing document upon the following named parties by the method indicated below, and addressed to the following: Commission Staff Weldon Stutzman Deputy Attorney General Idaho Public Utilities Commission 472 W. Washington (83702) O. Box 83720 Boise, Idaho 83720-0074 Donovan Walker Deputy Attorney General Idaho Public Utilities Commission 472 W. Washington (83702) O. Box 83720 Boise, Idaho 83720-0074 Industrial Customers of Idaho Power Peter J. Richardson, Esq. Richardson & O'Leary 515 N. 27th Street O. Box 7218 Boise, Idaho 83702 Don Reading Ben Johnson Associates 6070 Hill Road Boise, Idaho 83702 Idaho Irrigation Pumpers Association, Inc. Eric L. Olsen Racine , Olson , Nye, Budge & Bailey O. Box 1391 201 E. Center Pocatello , Idaho 83204 -X-Hand Delivered - U.S. Mail Overnight Mail FAX -X Email Weldon.stutzmanCiYpuc.idaho.qov -X-Hand Delivered - U.S. Mail Overnight Mail FAX -X Email Donovan.walkerCiY puc.idaho.qov Hand Delivered ---.2L U.S. Mail Overnight Mail FAX -X. Email peterCiY richardsonandolearv.com Hand Delivered ---.2LU.S. Mail Overnight Mail FAX -X. Email dreadinq CiY mindsprinq.com Hand Delivered ---.2L U.S. Mail Overnight Mail FAX Email eloCiYracinelaw.net RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 25 Anthony Yankel 29814 Lake Road Bay Village, OH 444140 Kroger Co. Fred Meyer and Smiths Michael L. Kurtz Kurt J. Boehm Boehm , Kurtz & Lowry 36 East Seventh Street , Suite 1510 Cincinnati, Ohio 45202 The Kroger Co. Attn: Corporate Energy Manager (G09) 1014 Vine Street Cincinnati , Ohio 45202 Micron Technology Conley Ward Michael C. Creamer Givens Pursley 601 W. Bannock Street O. Box 2720 Boise, Idaho 83701 Dennis E. Peseau, Ph.D. Utility Resources, Inc. 1500 Liberty Street SE, Suite 250 Salem , OR 97302 Department of Energy Lot Cooke Arthur Perry Bruder Office of the Attorney General United States Department of Energy 1000 Independence Ave., SW Washington , DC 20585 Routing Symbol GC- 76 Hand Delivered ---2LU.S. Mail Overnight Mail FAX Email tonv~vankel.net Hand Delivered ---2LU.S. Mail Overnight Mail FAX Email mkurtz~bkllawfirm.com kboehm ~ bkllawfirm.com Hand Delivered ---2L U.S. Mail Overnight Mail FAX Email Hand Delivered ---2LU.S. Mail Overnight Mail FAX Email cew~qivenspurslev.com mcc ~ qivenspursleV.com Hand Delivered X U.S. Mail Overnight Mail FAX-X Email dpeseau ~ excite.com Hand Delivered - U.S. Mail-L Overnight Mail FAX-X Email lot cooke ~ hq.doe.qov arthur.bruder~ hq.doe.qov RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 26 Dennis Goins Potomac Management Group 5801 Westchester Street O. Box 30225 Alexandria, VA 22310-8225 Hand Delivered --LU.S. Mail Overnight Mail FAX Email DGoinsPMG(g)cox.net Dale Swan Ammar Ansari Exeter Associates 5565 Sterrett Place, Suite 310 Columbia, MD 20904 Hand Delivered .lL U.S. Mail Overnight Mail FAX Email dswan (g) exeterassociates.com aansari (g) exeterassociates.com GJd- Barton L. Kline RESPONSE OF IDAHO POWER TO THE SECOND PRODUCTION REQUEST OF THE COMMISSION STAFF - 27 BEFORE THE IDAHO PUBLIC UTiliTIES COMMISSION CASE NO. IPC-O7- IDAHO POWER COMPANY Staff Request No. lOb TA B L E I ID A H O P O W E R C O M P A N Y NO R M A L I Z E D M W H S A L E S AL L J U R I S D I C T I O N S FO R T H E M O N T H S J A N U A R Y 2 0 0 7 T H R O U G H D E C E M B E R 2 0 0 7 Ja n . 2 0 0 7 Fe b . 2 0 0 7 Ma r . 2 0 0 7 Ap r . 2 0 0 7 Ma y . 2 0 0 7 Ju n . 2 0 0 7 Ju l . 2 0 0 7 Au g . 2 0 0 7 Se p . 20 0 7 Oc t . 2 0 0 7 No v . 2 0 0 7 De c . 2 0 0 7 To t a l Ba L E D S A L E S ( M W H ) RE S I 59 0 , 28 8 . 4 5 7 54 5 , 25 8 . 64 1 48 2 , 31 3 . 2 4 0 41 2 , 38 7 , 03 8 33 9 , 64 5 , 93 9 33 2 61 4 . 00 6 38 5 . 42 5 . 06 0 44 1 97 1 . 9 8 9 39 7 , 31 6 . 3 8 0 33 5 , 30 9 , 99 6 38 8 , 93 7 , 60 0 51 0 , 89 1 . 3 7 6 16 2 , 3 5 9 . 72 2 R. 1 5 20 5 , 01 0 20 4 . 98 4 20 5 , 01 9 20 5 . 1 4 4 20 5 . 25 5 20 5 . 07 1 20 4 . 5 8 6 20 4 . 88 8 20 4 . 82 0 20 4 . 73 6 20 5 . 91 7 20 6 , 96 9 2,4 6 2 . 3 9 9 RE S I D E N T I A L 59 0 49 3 . 4 6 7 54 5 , 46 3 . 62 5 48 2 51 8 . 2 5 9 41 2 59 2 . 18 2 33 9 , 85 1 . 1 9 4 33 2 81 9 . 07 7 38 5 , 62 9 . 64 6 44 2 /7 6 . 87 7 39 7 52 1 . 2 0 0 33 5 5/ 4 . 73 2 38 9 , 14 3 . 5 1 7 51 1 , 09 8 , 34 5 16 4 , 82 2 . 1 2 / R. 0 7 23 , 11 1 . 2 0 3 82 9 . 2 9 2 20 , 77 4 . 2 1 7 81 6 . 5 3 0 15 , 4 7 4 . 06 2 15 , 59 2 . 2 3 1 19 , 31 8 . 17 6 20 , 47 6 . 04 3 23 8 , 69 0 15 . 88 0 . 12 9 16 , 23 4 . 09 8 /9 , 60 6 . 71 2 22 5 , 35 1 . 3 8 3 09 S 27 9 , 43 2 . 91 4 27 4 07 8 . 04 7 26 4 08 3 . 4 5 5 25 3 35 3 , 57 9 23 9 29 2 . 53 9 25 5 , 96 0 . 45 6 27 5 , 55 3 , 50 9 29 2 48 6 . 79 3 28 2 , 30 4 . 76 5 26 2 , 7 4 7 . 53 4 25 7 , 01 9 . 4 6 4 26 6 , 52 8 . 94 7 20 2 84 2 , 00 2 R. 1 6 32 1 . 8 6 4 31 9 . 64 2 32 4 . 08 0 32 0 . 95 2 32 4 . 99 3 32 0 , 73 0 32 3 . 08 3 32 0 . 90 4 32 0 . 62 3 32 2 . 76 1 32 2 . 81 2 32 4 . 52 9 86 6 . 97 3 R. 4 0 36 3 . 56 3 36 3 . 56 3 36 3 . 56 3 36 3 , 56 3 36 3 . 56 3 36 3 . 56 3 36 3 . 56 3 36 3 . 5 6 3 36 3 . 5 6 3 36 3 . 5 6 3 36 1 . 7 0 1 36 5 . 42 5 16 , 3 6 2 . 75 6 R. 4 1 75 7 . 06 0 76 3 , 74 5 76 9 , 81 6 77 6 . 26 0 78 2 . 3 5 3 78 9 . 07 7 79 5 . 58 4 80 2 . 3 0 7 80 9 . 03 1 1, 8 1 5 . 4 5 2 82 2 . 1 3 7 1,8 2 8 . 64 4 51 1 . 4 6 6 45 7 . 73 1 45 7 , 73 1 45 7 . 68 2 45 7 . 73 1 45 7 . 73 1 45 7 . 73 1 45 7 . 73 1 45 7 . 73 1 45 5 . 99 8 45 6 . 1 3 2 47 0 . 31 8 44 8 . 40 4 5,4 9 2 . 65 1 R. 3 2 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 CO M M E R C I A L 30 6 , 44 4 . 33 5 30 0 81 2 . 02 0 28 8 77 2 . 8 1 3 27 5 , 08 8 . 61 5 25 8 69 5 . 24 1 27 5 , 48 3 , 78 8 29 8 81 1 . 6 4 6 31 6 , 90 7 . 34 1 30 4 49 2 . 67 0 28 2 , 58 5 . 5 7 1 27 7 23 0 . 53 0 29 0 . 10 2 . 66 1 47 5 , 4 2 7 . 23 1 24 S 73 4 . 76 6 68 6 . 92 7 /4 8 , 59 4 10 , 87 9 , 55 6 11 3 , 77 8 , 68 6 25 1 96 2 . 29 0 36 2 14 4 . 07 9 37 2 , 67 3 . 17 0 29 1 , 78 3 . 51 9 13 7 51 0 . 44 3 83 0 . 60 5 14 9 . 93 9 57 3 28 2 . 57 4 24 T 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 R. 2 5 S 29 1 1. 4 2 4 63 6 51 . 5 3 9 21 3 . 71 9 2, 4 8 4 . 27 7 16 7 . 95 8 35 0 . 74 6 75 2 . 4 7 7 58 3 . 44 9 45 3 . 70 8 14 . 86 0 07 9 . 08 4 IR R I G A T I O N 73 7 , 05 7 68 8 . 35 1 15 1 . 2 3 0 10 , 93 1 . 0 9 5 11 4 99 2 . 4 0 5 25 4 44 6 . 56 7 36 6 , 31 2 . 03 7 37 7 , 02 3 . 91 6 29 4 . 53 5 . 99 6 13 9 , 09 3 , 89 2 28 , 28 4 . 31 3 16 4 , 79 9 1. 5 9 0 , 36 1 . 6 5 8 R. 0 9 P 29 , 10 3 . 60 5 29 , 04 1 . 3 5 3 29 , 56 3 , 71 9 28 , 96 5 . 59 4 28 , 29 3 . 02 3 51 5 . 4 9 4 31 , 73 6 . 00 5 32 , 4 9 4 . 21 9 75 1 . 8 0 3 34 , 26 6 . 21 2 09 9 , 50 1 43 0 , 29 8 37 3 26 0 . 82 6 R.O 9 T 26 8 , 58 4 23 2 , 78 4 21 8 . 55 9 19 7 . 1 8 8 27 6 . 05 4 43 3 , 50 3 23 2 . 63 6 21 8 . 36 6 18 8 . 67 6 18 8 . 58 2 18 6 . 99 9 20 1 . 4 8 0 84 3 . 4 1 1 SM A L L I N D U S T R I A L 29 , 37 2 . 1 8 9 27 4 , 13 7 29 , 78 2 , 27 8 29 , 16 2 , 78 2 28 , 56 9 , 07 7 30 , 94 8 . 99 7 31 , 96 8 . 64 1 32 . 71 2 . 58 5 33 , 94 0 . 47 9 34 , 45 4 , 79 4 33 , 28 6 . 50 0 32 , 63 1 . 7 7 8 37 6 , 10 4 . 23 7 R. 1 9 S 73 9 . 3 6 6 72 4 . 50 1 63 8 . 92 9 72 0 . 03 5 67 3 . 01 7 ' 63 9 , 98 3 65 7 . 18 4 74 6 . 84 8 70 0 . 3 5 3 72 5 . 4 8 2 73 4 . 3 4 9 71 5 . 37 7 8, 4 1 5 . 4 2 4 19 P 18 7 28 8 . 4 7 6 18 9 , 65 5 . 77 1 17 5 , 63 2 . 12 0 17 9 , 65 5 . 11 1 17 5 . 43 7 . 09 7 18 1 34 9 . 92 5 18 8 , 57 8 . 74 1 19 7 , 84 9 . 95 4 19 9 , 55 7 . 33 7 18 9 . 15 3 . 79 8 19 6 , 72 0 . 29 7 18 7 79 9 , 56 9 24 8 67 8 , 19 6 R. 1 9 T 16 , 62 5 . 34 5 64 9 . 44 2 10 , 36 2 . 77 4 33 3 . 59 3 16 , 59 7 , 31 6 11 0 , 80 5 78 6 . 59 0 17 . 1 6 1 . 2 9 3 17 , 02 3 . 37 8 /4 2 . 89 1 73 0 . 28 9 15 . 79 0 . 12 2 19 4 31 3 , 83 8 IN D U S T R I A L 20 4 65 3 . 18 7 20 6 , 02 9 , 71 4 18 6 , 63 3 . 82 3 19 6 , 70 8 , 73 9 19 2 , 70 7 . 4 3 0 19 9 10 0 , 71 3 20 6 , 02 2 . 51 5 21 5 75 8 . 09 5 21 7 28 1 . 0 6 8 20 7 , 02 2 , 17 1 21 5 18 4 . 93 5 20 4 , 30 5 . 06 8 2, 4 5 1 , 4 0 7 . 4 5 8 MI C R O N 58 , 52 4 . 5 6 9 52 , 84 9 . 28 4 58 , 57 3 . 07 0 56 , 90 4 . 1 2 9 59 , 50 5 . 22 3 58 , 07 3 . 26 6 59 2 . 61 8 61 , 30 8 . 15 3 97 9 . 37 3 57 7 . 6 3 7 57 6 , 61 9 59 , 67 6 , 30 4 70 2 . 1 4 0 , 24 5 RA T E 2 9 16 , 4 8 8 . 5 9 6 04 0 . 2 4 0 16 , 62 9 . 37 2 16 , 25 7 , 79 9 16 , 73 0 . 79 2 76 9 . 69 7 16 , 63 8 . 31 9 16 , 4 8 5 . 3 5 3 15 , 74 4 . 75 4 16 , 16 1 . 6 7 7 15 , 87 6 . 79 6 16 , 50 2 . 22 9 18 8 32 5 . 62 4 IN L 98 8 . 66 5 19 , 59 5 , 89 9 29 2 . 16 7 68 3 . 13 9 93 2 . 79 2 16 , 00 8 . 4 7 7 16 , 69 7 . 08 8 16 , 08 9 . 04 7 14 , 44 9 . 3 9 1 16 , 37 1 . 4 6 3 18 , 64 6 . 37 9 74 5 . 4 9 4 21 5 , 50 0 , 00 1 WE I S E R 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 RA F T R I V E R 15 6 . 76 1 5, 4 8 7 , 67 1 56 7 . 68 8 85 8 . 34 9 54 9 . 75 9 31 0 . 11 5 4, 4 9 1 . 0 7 0 45 2 . 29 8 4, 1 6 0 , 38 9 66 2 . 57 2 24 3 . 88 7 01 0 , 96 9 59 , 95 1 . 5 2 8 TO T A L S A L E S 23 4 85 8 , 82 6 17 5 , 24 0 . 94 1 08 8 , 92 0 . 70 0 02 0 , 1 8 6 , 82 9 03 2 53 3 . 91 3 18 0 , 96 0 . 69 7 38 8 , 1 6 3 . 5 8 0 1, 4 8 2 , 91 3 . 66 5 34 0 , 10 5 . 32 0 09 5 , 44 4 . 5 0 9 04 0 , 47 3 . 4 7 6 14 4 . 23 7 . 64 7 1 4 , 22 4 04 0 . 10 3 -- - - - - - - - TA B L E I I ID A H O P O W E R C O M P A N Y NO R M A L I Z E D M W H S A L E S - G E N E R A T I O N L E V E L E X C L U D I N G L O S S E AL L J U R I S D I C T I O N S FO R T H E M O N T H S J A N U A R Y 2 0 0 7 T H R O U G H D E C E M B E R 2 0 0 7 Ja n . 20 0 7 Fe b . 2 0 0 7 Ma r . 20 0 7 Ap r . 20 0 7 Ma y . 20 0 7 Ju n . 2 0 0 7 Ju l . 2 0 0 7 Au g . 20 0 7 Se p . 20 0 7 Oc t . 20 0 7 No v . 2 0 0 7 De c . 20 0 7 To t a l GE N E R A T I O N M O N T H S A L E S ( M W H ) R. R E S I 56 3 29 2 5 8 7 49 6 , 28 8 . 64 2 43 1 47 3 . 60 6 36 5 68 4 . 19 9 33 5 , 85 8 . 70 3 34 1 17 0 . 80 7 46 2 45 8 . 43 6 43 4 18 0 . 85 3 32 8 , 11 8 . 78 9 36 2 21 5 , 87 3 45 5 , 91 2 . 25 8 59 1 51 5 , 09 8 16 8 , 16 9 , 85 1 20 5 , 01 0 20 4 , 98 4 20 5 . 01 9 20 5 . 14 4 20 5 . 25 5 20 5 . 07 1 20 4 . 58 6 20 4 . 88 8 20 4 . 82 0 20 4 . 73 6 20 5 . 91 7 20 6 . 96 9 2, 4 6 2 . 39 9 RE S I D E N T I A L 56 3 , 49 7 5 9 7 49 6 , 4 9 3 . 62 6 43 1 67 8 . 62 5 36 5 . 88 9 . 34 3 33 6 , 06 3 . 95 8 34 1 , 37 5 . 87 8 46 2 66 3 , 02 2 43 4 38 5 , 74 1 32 8 , 32 3 . 60 9 36 2 42 0 . 60 9 45 6 , 11 8 . 17 5 59 / 72 2 . 06 7 17 0 . 63 2 . 25 0 R. 0 7 23 , 09 3 , 95 1 38 2 . 13 9 19 , 05 6 . 44 9 16 , 21 5 . 83 5 15 , 36 7 . 00 7 37 8 , 37 4 45 3 . 77 7 20 , 01 6 . 54 6 15 , 78 4 . 27 3 15 , 96 2 , 01 4 62 5 . 4 2 7 23 , 28 6 , 22 7 22 5 , 62 2 , 01 9 09 S 27 7 59 0 , 09 2 25 1 , 98 3 , 89 7 25 6 89 3 . 00 3 24 5 , 23 0 . 40 3 25 2 20 8 , 91 9 26 3 17 5 , 07 7 29 8 , 19 3 . 18 2 30 1 79 5 , 63 5 26 1 52 3 . 07 0 26 1 , 11 3 . 4 9 6 25 4 , 20 4 , 83 4 28 2 , 26 6 . 94 4 20 6 17 8 . 55 2 R. 1 6 32 1 . 8 6 4 31 9 . 64 2 32 4 . 08 0 32 0 . 95 2 32 4 . 99 3 32 0 . 73 0 32 3 , 08 3 32 0 . 90 4 32 0 . 62 3 32 2 , 76 1 32 2 . 81 2 32 4 5 2 9 86 6 . 97 3 R. 4 0 36 3 , 56 3 36 3 5 6 3 36 3 . 56 3 36 3 5 6 3 36 3 . 56 3 36 3 , 56 3 1, 3 6 3 5 6 3 36 3 5 6 3 36 3 . 56 3 36 3 . 56 3 36 1 . 7 0 1 1, 3 6 5 . 4 2 5 16 , 36 2 . 75 6 75 7 , 06 0 76 3 , 74 5 76 9 . 81 6 77 6 . 26 0 78 2 . 3 5 3 78 9 . 07 7 79 5 5 8 4 80 2 . 30 7 80 9 . 03 1 81 5 . 45 2 82 2 , 13 7 82 8 . 64 4 21 , 5 1 1 . 4 6 6 R. 4 2 45 7 . 73 1 45 7 . 73 1 45 7 , 68 2 45 7 . 73 1 45 7 . 73 1 45 7 , 73 1 45 7 . 73 1 45 7 . 73 1 45 5 , 99 8 45 6 . 1 3 2 47 0 . 31 8 44 8 . 4 0 4 49 2 . 65 1 R. 3 2 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 CO M M E R C I A L 30 4 58 4 . 26 1 27 6 , 27 0 . 71 7 27 9 , 86 4 . 59 3 26 5 36 4 . 74 4 27 1 , 50 4 . 56 6 28 4 48 4 5 5 2 32 3 , 58 6 . 92 0 32 5 75 6 . 68 6 28 1 , 25 6 . 55 8 28 1 , 03 3 . 4 1 8 27 5 , 80 7 , 22 9 30 9 , 52 0 . 17 3 3, 4 7 9 , 03 4 . 41 7 24 S 70 8 . 22 1 81 6 , 24 5 96 8 , 86 1 55 , 69 8 , 87 7 18 0 01 4 . 4 2 1 34 4 73 9 . 51 2 40 8 , 81 4 , 77 7 33 2 , 96 7 , 49 8 19 2 75 0 , 11 7 44 , 4 9 9 . 83 4 16 7 , 33 6 13 1 . 8 5 2 57 3 , 27 7 5 5 1 R. 2 4 T 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 R. 2 5 S 1. 6 4 8 1. 8 5 8 19 . 65 4 55 0 . 4 7 7 62 3 , 51 9 05 1 . 1 5 1 4, 4 6 4 . 3 1 3 49 2 . 4 5 2 07 6 . 80 3 67 7 . 5 4 4 11 5 . 70 9 93 6 07 9 . 06 4 IR R I G A T I O N 70 9 , 86 9 81 8 . 10 3 98 8 . 51 5 24 9 . 3 5 4 18 1 63 7 . 94 0 34 8 , 79 0 , 66 3 41 3 27 9 . 09 0 33 6 , 45 9 . 95 0 19 4 82 6 . 92 0 45 , 17 7 . 3 7 8 28 3 . 04 5 13 5 . 78 8 59 0 , 35 6 . 61 5 R. 0 9 P 28 , 89 9 , 03 4 06 8 , 19 2 08 6 . 1 8 7 28 , 03 0 . 04 4 30 , 62 4 . 03 0 30 , 40 0 . 71 0 33 . 8 6 4 . 1 3 9 33 , 82 9 . 4 6 0 34 , 63 0 . 3 8 7 32 , 66 0 . 92 5 31 , 22 5 . 66 6 60 6 . 94 7 37 2 , 92 5 . 72 1 R. 0 9 T 23 4 . 38 7 19 2 , 51 9 20 3 . 4 6 3 30 0 . 57 5 42 4 , 33 1 23 9 . 73 9 22 0 , 31 2 19 1 . 1 0 3 18 8 . 4 8 3 18 6 . 55 1 18 6 . 82 8 18 5 , 31 7 75 3 , 60 8 SM A L L I N D U S T R I A L 29 , 13 3 , 42 1 27 , 26 0 . 71 1 29 , 28 9 , 65 0 33 0 , 61 9 31 , 04 8 . 36 1 30 , 64 0 . 44 9 34 , 08 4 . 45 1 02 0 . 56 3 81 8 . 87 0 32 , 84 7 . 4 7 6 31 , 4 1 2 , 49 4 79 2 , 26 4 37 5 67 9 . 32 9 R. 1 9 S 72 4 . 50 1 63 8 . 92 9 72 0 . 03 5 67 3 . 01 7 63 9 . 98 3 65 7 , 18 4 74 6 . 84 8 70 0 . 35 3 72 5 . 4 8 2 73 4 , 34 9 71 5 . 37 7 73 9 . 3 6 6 8, 4 1 5 . 4 2 4 19 P 18 9 , 65 5 . 77 1 17 5 63 2 . 1 2 0 17 9 , 65 5 . 11 1 17 5 , 43 7 . 09 7 18 1 34 9 . 92 5 18 8 , 57 8 . 74 1 19 7 , 84 9 , 95 4 19 9 , 55 7 . 33 7 18 9 , 15 3 . 79 8 19 6 , 72 0 . 29 7 18 7 79 9 5 6 9 19 2 97 7 . 02 8 25 4 , 36 6 . 74 8 19 T 15 , 64 9 . 44 2 10 , 36 2 . 77 4 16 , 33 3 . 59 3 16 , 59 7 . 31 6 17 , 11 0 . 80 5 16 , 78 6 . 59 0 17 , 16 1 . 2 9 3 17 . 02 3 . 37 8 14 2 . 89 1 17 , 73 0 . 28 9 15 , 79 0 . 12 2 17 , 13 0 , 31 1 19 4 , 81 8 , 80 4 IN D U S T R I A L 20 6 , 02 9 , 71 4 18 6 , 63 3 , 82 3 19 6 , 70 8 . 73 9 19 2 70 7 . 4 3 0 19 9 , 10 0 . 71 3 20 6 , 02 2 5 1 5 21 5 , 75 8 . 09 5 21 7 28 1 . 0 6 8 20 7 , 02 2 . 1 7 1 21 5 , 18 4 , 93 5 20 4 30 5 . 06 8 21 0 84 6 . 70 5 2,4 5 7 60 0 . 97 6 MI C R O N 58 , 52 4 . 56 9 84 9 . 28 4 58 , 57 3 . 07 0 90 4 . 1 2 9 59 , 50 5 . 22 3 58 , 07 3 , 26 6 61 , 5 9 2 , 61 8 61 , 30 8 . 15 3 97 9 . 37 3 59 , 57 7 . 6 3 7 57 , 5 7 6 . 61 9 59 , 67 6 . 30 4 70 2 14 0 , 24 5 RA T E 2 9 16 , 48 8 , 59 6 15 , 04 0 . 24 0 16 , 62 9 . 37 2 16 , 25 7 . 79 9 16 , 73 0 . 79 2 76 9 . 69 7 16 , 63 8 . 3 1 9 16 , 48 5 . 35 3 15 , 74 4 . 75 4 16 1 . 6 7 7 15 , 87 6 . 79 6 50 2 , 22 9 /8 8 , 32 5 . 62 4 IN L 21 , 98 8 . 66 5 59 5 , 89 9 29 2 . 16 7 68 3 , 13 9 93 2 . 79 2 00 8 . 4 7 7 16 , 69 7 . 08 8 08 9 . 04 7 14 , 44 9 , 39 1 16 , 37 1 . 4 6 3 64 6 . 3 7 9 21 . 7 4 5 . 4 9 4 21 5 , 5 0 0 . 00 1 WE I S E R 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 RA F T R I V E R 15 6 . 76 1 5, 4 8 7 . 67 1 56 7 . 68 8 85 8 . 3 4 9 54 9 . 75 9 31 O . 11 5 49 1 . 0 7 0 4, 4 5 2 . 29 8 /6 0 , 38 9 66 2 5 7 2 24 3 . 88 7 01 0 . 96 9 59 , 95 1 . 5 2 8 TO T A L S A L E S 20 7 11 3 . 4 5 3 08 0 , 45 0 . 07 4 04 2 , 59 2 , 41 9 00 4 24 4 . 90 6 1, 1 1 7 07 4 . 10 4 29 9 , 4 7 5 . 61 2 54 8 , 79 0 . 67 3 44 6 , 23 8 . 85 9 1, 1 3 8 , 58 2 . 03 5 03 3 , 4 3 7 . 1 6 5 07 1 26 9 , 69 2 24 9 , 95 1 . 9 9 3 23 9 , 22 0 . 98 5 "'- - - " " ;- - - - TA B L E 1 l I ID A H O P O W E R C O M P A N Y NO R M A L I Z E D M W H S A L E S - G E N E R A T I O N L E V E L I N C L U D I N G L O S S E AL L J U R I S D I C T I O N S FO R T H E M O N T H S J A N U A R Y 2 0 0 7 T H R O U G H D E C E M B E R 2 0 0 7 Ja n . 2 0 0 7 Fe b , 2 0 0 7 Ma r . 2 0 0 7 Ap r . 2 0 0 7 Ma y . 2 0 0 7 Ju n . 2 0 0 7 Ju l . 2 0 0 7 Au g ; 2 0 0 7 Se p . 2 0 0 7 Oc t . 2 0 0 7 No v . 2 0 0 7 De c . 2 0 0 7 To t a l GE N E R A T I O N M O N T H S A L E S ( M W H ) R. R E S I 62 4 , 69 1 . 4 7 9 55 0 , 38 4 , 10 4 47 8 , 50 4 . 22 9 40 5 , 54 3 . 77 7 37 2 46 7 . 30 1 37 8 , 35 8 . 42 4 51 2 , 86 6 . 4 0 6 48 1 50 6 , 56 6 36 3 , 88 3 . 73 7 40 1 , 69 7 . 4 0 3 50 5 , 60 6 . 69 4 65 5 99 0 . 24 4 73 1 , 50 0 . 36 4 R. l S 22 7 . 35 6 22 7 , 32 7 22 7 , 36 6 22 7 . 50 5 22 7 , 62 8 22 7 . 4 2 4 22 6 . 88 6 22 7 , 22 1 22 7 . 1 4 5 22 7 , 05 2 22 8 . 36 2 22 9 . 52 8 73 0 , 80 0 RE S I D E N T I A L 62 4 , 91 8 . 83 5 55 0 61 1 . 4 3 1 47 8 , 73 1 . 5 9 5 40 5 , 77 1 . 2 8 2 37 2 , 69 4 . 92 9 37 8 , 58 5 . 84 8 51 3 09 3 . 2 9 2 48 1 , 73 3 , 78 7 36 4 , 11 0 , 88 2 40 1 92 4 . 4 5 5 50 5 , 83 5 , 05 6 65 6 , 21 9 , 77 2 73 4 23 1 . 1 6 4 R. 0 7 25 , 61 1 . 1 9 1 22 , 60 3 . 79 2 13 3 . 60 2 98 3 . 3 6 1 17 , 04 2 , 01 1 19 , 27 2 . 6 1 6 23 , 79 2 , 23 9 22 , 1 9 8 . 35 0 50 4 , 75 9 70 1 . 8 7 3 54 6 , 59 8 25 , 82 4 . 4 2 6 25 0 , 21 4 . 81 8 R. 0 9 S 30 7 84 7 . 41 2 27 9 45 0 . 14 2 28 4 , 89 4 . 34 1 27 1 , 96 0 . 5 1 7 27 9 , 69 9 . 69 2 29 1 , 86 \ . 1 6 0 33 0 , 69 6 . 23 9 33 4 , 69 1 . 3 5 9 29 0 02 9 . 08 5 28 9 , 57 4 , 86 7 28 1 , 91 3 . 16 0 31 3 , 03 4 , 04 0 55 5 , 65 2 . 01 4 35 6 . 94 7 35 4 . 4 8 3 35 9 . 4 0 4 35 5 . 93 6 36 0 . 4 1 7 35 5 . 68 9 35 8 , 29 9 35 5 . 88 2 35 5 , 57 1 35 7 . 94 2 35 7 . 99 9 35 9 . 90 3 28 8 . 4 7 2 R. 4 0 51 2 . 19 1 51 2 . 19 1 51 2 . 19 1 51 2 . 19 1 51 2 . 19 1 51 2 . 19 1 51 2 . 1 9 1 51 2 . 19 1 51 2 . 19 1 51 2 , 19 1 51 0 . 12 6 51 4 , 25 6 18 , 14 6 , 29 2 R. 4 1 94 8 . 58 0 95 5 . 99 4 96 2 . 72 6 96 9 . 87 2 97 6 . 63 0 1. 9 8 4 . 08 7 99 1 . 3 0 3 99 8 . 75 9 00 6 . 21 6 01 3 . 33 6 02 0 . 75 0 02 7 . 96 6 23 , 85 6 , 21 9 R. 4 2 50 7 . 62 4 50 7 . 62 4 50 7 . 56 9 50 7 . 62 4 50 7 , 62 4 50 7 . 62 4 50 7 . 62 4 50 7 . 62 4 50 5 . 70 2 50 5 , 85 0 52 1 . 5 8 2 49 7 . 28 0 09 1 . 3 5 1 R. 3 2 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 CO M M E R C I A L 33 7 78 3 . 94 5 30 6 38 4 , 22 6 31 0 , 36 9 . 83 3 29 4 28 9 . 50 1 30 1 09 8 . 56 5 31 5 , 49 3 . 36 7 35 8 , 85 7 . 89 5 36 1 , 26 4 . 16 5 31 1 91 3 . 52 4 31 1 66 6 . 05 9 30 5 , 87 0 . 21 5 34 3 , 25 7 , 87 1 85 8 , 24 9 . 16 6 R. 2 4 S 78 5 . 4 / 7 90 5 . 21 6 51 0 . 4 6 7 61 , 77 0 . 05 5 19 9 , 63 5 . 99 2 38 2 31 6 . 11 9 45 3 37 5 . 5 8 8 36 9 , 26 0 . 95 5 21 3 , 75 9 , 88 0 35 0 . 31 6 83 9 . 5 7 6 25 5 . 2 2 3 74 4 76 4 , 80 4 R. 2 4 T 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 R. 2 S S 1.8 2 8 06 1 21 . 7 9 6 61 0 . 4 7 9 80 0 . 4 8 3 4,4 9 2 , 72 6 95 0 . 92 3 87 3 . 1 2 9 30 3 . 17 5 75 1 . 3 9 6 12 8 . 32 1 36 5 94 0 . 68 2 IR R I G A T I O N 78 7 , 24 5 90 7 . 27 7 53 2 . 26 3 62 , 38 0 . 53 4 20 1 , 4 3 6 . 4 7 5 38 6 , 80 8 , 84 5 45 8 , 32 6 . 51 1 37 3 , 13 4 , 08 4 21 6 06 3 , 05 5 50 , 10 1 . 7 1 2 96 7 , 89 7 25 9 . 5 8 8 76 3 70 5 . 4 8 6 R. 0 9 P 31 , 03 7 . 56 3 07 1 . 2 3 8 31 , 23 8 . 56 5 10 4 . 26 7 32 , 89 0 . 20 8 65 0 , 36 2 36 , 37 0 . 08 6 36 , 33 2 . 84 0 37 , 19 3 . 03 6 35 , 07 7 . 83 4 33 , 53 6 . 3 6 5 35 , 01 9 . 86 1 40 0 , 5 2 2 . 22 5 09 T 24 2 . 59 1 19 9 . 25 7 21 0 . 5 8 4 31 1 . 0 9 5 43 9 , 18 3 24 8 . 13 0 22 8 . 02 3 19 7 , 79 2 19 5 , 08 0 19 3 . 08 0 19 3 . 36 7 19 1 . 8 0 3 84 9 , 98 5 SM A L L I N D U S T R I A L 31 , 28 0 . 1 5 4 29 , 27 0 . 4 9 5 31 , 44 9 . 14 9 30 , 4 1 5 , 36 2 32 9 . 39 1 32 , 89 8 . 4 9 2 59 8 . 1 0 9 36 , 53 0 . 63 2 38 8 . 11 6 35 , 27 0 . 91 4 72 9 . 73 2 35 , 21 1 . 6 6 4 40 3 , 37 2 . 2 1 0 R. 1 9 S 80 3 . 4 7 2 70 8 . 57 2 79 8 . 51 9 74 6 . 37 6 70 9 , 74 1 72 8 . 8/ 7 82 8 . 25 4 77 6 . 69 1 80 4 . 5 6 0 81 4 . 39 3 79 3 . 35 3 81 9 . 95 7 33 2 . 70 5 19 P 20 3 , 69 0 . 29 8 18 8 , 62 8 . 89 6 19 2 94 9 . 59 0 18 8 41 9 , 44 2 19 4 , 76 9 . 82 0 20 2 53 3 . 5 6 8 21 2 , 49 0 , 85 0 21 4 , 32 4 . 5 8 0 20 3 , 15 1 . 1 7 9 21 1 27 7 , 59 9 20 1 , 69 6 . 73 7 20 7 , 25 7 . 32 8 2, 4 2 1 , 18 9 . 88 7 19 T 16 , 19 7 . 17 2 72 5 . 4 7 1 16 , 90 5 . 26 9 17 , 17 8 . 22 3 17 , 70 9 . 68 4 17 , 37 4 . 12 0 76 1 . 9 3 8 17 , 61 9 . 19 6 74 2 , 89 2 18 , 35 0 . 84 9 16 . 34 2 , 77 6 72 9 . 87 2 20 1 63 7 . 4 6 2 IN D U S T R I A L 22 0 , 69 0 . 94 2 20 0 , 06 2 , 93 9 21 0 , 65 3 . 3 7 8 20 6 34 4 . 04 1 21 3 , 1 8 9 , 24 5 22 0 , 63 6 . 50 5 23 1 08 1 . 0 4 2 23 2 , 72 0 . 4 6 7 22 1 , 69 8 . 63 1 23 0 , 44 2 . 84 1 21 8 , 83 2 . 86 6 22 5 , 80 7 . 15 7 63 2 16 0 . 05 4 MI C R O N 45 0 . 79 7 55 , 4 9 1 . 7 4 8 61 , 50 1 . 7 2 4 74 9 , 33 5 48 0 . 4 8 4 97 6 . 92 9 67 2 . 2 4 9 64 , 37 3 . 56 1 87 8 . 34 2 62 , 55 6 . 5 1 9 60 , 4 5 5 . 45 0 66 0 . 11 9 73 7 24 7 . 25 7 RA T E 2 9 17 , 31 3 . 02 6 15 , 79 2 . 25 2 17 , 4 6 0 . 84 1 17 , 07 0 . 68 9 56 7 . 33 2 10 , 25 8 . 18 2 17 , 4 7 0 . 23 5 17 , 3 0 9 , 62 1 53 1 . 9 9 2 16 , 96 9 , 76 1 16 , 67 0 , 63 6 17 , 32 7 . 34 0 19 7 74 1 . 9 0 7 IN L 22 , 75 8 , 26 8 20 , 28 1 . 7 5 5 19 , 96 7 . 39 3 18 , 30 2 . 04 9 52 5 . 44 0 16 , 56 8 . 77 4 17 , 28 1 . 4 8 6 16 , 65 2 . 1 6 4 14 , 95 5 . 12 0 16 , 94 4 . 4 6 4 19 , 29 9 . 00 2 22 . 50 6 . 58 6 22 3 04 2 , 50 / WE I S E R 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 RA F T R I V E R 6, 4 6 4 . 59 9 76 2 . 05 5 84 6 . 07 2 10 1 . 2 6 6 77 7 . 24 7 52 5 , 62 1 71 5 . 62 4 67 4 . 91 3 36 8 . 4 0 8 89 5 , 70 1 5,5 0 6 . 08 1 31 1 . 5 1 7 62 , 94 9 , 10 4 TO T A L S A L E S 32 3 , 44 7 . 81 1 18 4 56 4 . 17 8 14 1 , 51 2 . 24 8 09 9 , 42 4 . 05 9 22 4 09 9 . 10 8 42 6 , 75 2 . 56 3 70 2 , 09 6 . 44 3 58 8 , 39 3 . 39 4 24 7 , 90 8 . 07 0 13 0 , 77 2 . 4 2 6 17 3 , 1 6 6 . 93 5 37 0 , 56 1 . 6 1 4 15 , 61 2 69 8 , 84 9 :t = - rJ j :t = - :t = - :I J :I J 7J ) . -- - J :t = - (X ) t:,\ IDAHO~POWER~-c, An IDACORP company To: February 22, 2007 Tim Tatum Celeste Schwendiman Date: Subject: Barr Smith 2007 and 2008 Normalized Billing Month Energy From: The two attached tables contain normalized MWh sales by rate, jurisdiction, and billing month for 2007 and 2008. The sales figures were derived from the most recent forecast of system-wide class sales (SL OUT N07AL02 - Expected Case - August 17, 2006.xls) and the class sales were allocated to specific rates and jurisdictions. Normal weather and precipitation were assumed in the sales forecast. Additional adjustments to reflect more nonnal" energy consumption levels are described below. Residential Normalization Normalized energy over the period January 2007 through December 2008 was set to the most recent residential sales forecast. The residential sales forecast is a system-wide forecast by billing month. Therefore, it was necessary to allocate the system-wide residential sales forecast to jurisdiction and rate (Schedules 1 and 15) by using the 2006 normalized energy (which is by jurisdiction and rate) and computing allocation factors. An adjustment ' was made to reflect the fact that the Idaho jurisdiction residential sales (Schedule 1) are growing at twice the rate of Oregon jurisdiction residential sales. Commercial Normalization Normalized energy over the period January 2007 through December 2008 was set to the most recent commercial sales forecast. The commercial sales forecast is a system-wide forecast by billing month. Therefore, it was necessary to allocate the system-wide commercial sales forecast to jurisdiction and rate (Schedules 16, 40, 41, 42, 7, and 9 Secondary, Primary, and Transmission Service) by using the 2006 normalized energy (which is by jurisdiction and rate) and computing allocation factors. The commercial sales forecast was adjusted upward by 53 304 384 kWh in 2007 and 2008 to reflect the movement of a number of industrial customers from Schedule 19 Primary Service to Schedule 9 Primary Service. Industrial Normalization Normalized energy over the period January 2007 through December 2008 was set to the most recent industrial sales forecast. The industrial sales forecast is a system-wide forecast by billing month. Therefore, it was necessary to allocate the system-wide industrial sales forecast to jurisdiction and rate (Schedules 19 Primary, Secondary, and Transmission Service) by using the 2006 normalized energy and computing allocation factors. The industrial sales forecast was adjusted downward by 53,304,384 kWh in 2007 and 2008 to reflect the movement of a number of industrial customers from Schedule 19 Primary Service toSchedule 9 Primary Service. Irrigation Normalization Normalized energy over the period January 2007 through December 2008 was set to the most recent irrigation sales forecast. The irrigation sales forecast is a system-wide forecast by billing month. Therefore, it was necessary to allocate the system-wide irrigation sales forecast to jurisdiction and rate (Schedules 24 and 25 Secondary Service) by using the 2006 normalized energy and computing allocation factors. Normalization of Special Contracts The energy for the following special contract customers was nonnalized as follows: Simplot Fertilizer Micron Technology INL Raft River Normalized energy set to January 2007 through December 2008 forecast energy Normalized energy set to January 2007 through December 2008 forecast energy Normalized energy set to January 2007 through December 2008 forecast energy Normalized energy set to January 2007 through December 2008 forecast energy Normalization of the City of Weiser The nonnalized energy for the City of Weiser was set to zero since the City of Weiser contract expired December 31 , 2006. Normalization of Schedule 19 Secondary Service -Industrial-Idaho Jurisdiction The nonnalized 2007 and 2008 energy was set to January 2006 through December 2006 nonnalized energy. Normalization of Schedule Transmission Service Commercial -Idaho Jurisdiction The nonnalized 2007 and 2008 energy was set to January 2006 through December 2006 nonnalized energy. Normalization of Schedule 15 - Residential Idaho and Oregon Jurisdictions The nonnalized 2007 and 2008 energy was set to January 2006 through December 2006 nonnalized energy. Normalization of Schedules , and 42 - Commercial-Idaho Jurisdiction The nonnalized 2007 and 2008 energy was set to January 2006 through December 2006 nonnalized energy. Normalization of Schedules , 16 , 42, 9 Secondary Primary Commercial- Oregon Jurisdiction The nonnalized 2007 and 2008 energy was set to January 2006 through December 2006 nonnalized energy. Normalization of Schedule 41 - Commercial -Idaho Jurisdiction The nonnalized 2007 and 2008 energy was set to a linear trend forecast estimated over the January 2005 through December 2006 actual energy. Definition of Rates The definition of rates represented by the tables differs from the Monthly Revenue Analysis (MRA) as follows: Schedule 15 in the tables is equivalent to MRA Schedules 15, 16, and 17 in revenue class 1. Schedule 16 in the tables is equivalent to MRA Schedules 15, 16, and 17 in revenue classes 2, 3, and 4. If you have any questions or require additional infonnation, please let me know (ext. 2924). Table Attachments 2007 Nonnalized Megawatthour by Rate and Jurisdiction 2008 Nonnalized Megawatthour by Rate and Jurisdiction BEFORE THE IDAHO PUBLIC UTiliTIES COMMISSION CASE NO. IPC-O7- IDAHO POWER COMPANY Staff Request No. 12e Ra t e 0 7 Ra t e 0 9 S To t a l Un a d us t e d T e s t Y e a r N u m b e r o f B i l l s Ja n - Fe b - Ma r - AD r - Ma y - Ju n - Ju l - Au a - Se D - Oc t - No y - De c - To t a l 94 2 . 81 1 , 36 , 09 0 , 35 , 64 7 . 36 , 07 3 , 35 , 24 5 . 44 5 . 98 2 , 66 5 . 31 , 4 6 2 . 31 , 29 2 , 43 6 , 40 6 , 09 5 . 19 , 35 1 . 19 , 26 2 , 19 , 55 4 , 19 , 52 8 , 69 2 , 19 4 . 32 2 . 23 , 93 9 . 37 0 . 24 , 68 6 , 24 , 79 4 , 25 , 04 6 . 26 4 74 4 . 56 , 29 4 . 55 , 07 4 , 55 , 64 4 , 55 , 17 5 . 55 , 76 5 , 56 , 4 4 0 . 55 , 76 8 , 92 2 , 56 , 03 5 , 56 , 14 9 , 56 , 08 7 . 56 , 4 8 2 , 67 0 , 83 9 . 65 , 62 4 % 65 , 02 4 % 64 , 85 9 % 64 . 60 7 % 64 , 68 7 % 62 . 4 4 7 % 58 . 17 9 % 57 . 19 1 % 56 . 50 9 % ~ ; ~ : i I - , ~j f ~ ~ ~ ~ , ;,I " ~\ . us t e d T e s t Y e a r N u m b e r o f B i l l s Ja n - Fe b - Ma r - AD r - Ma Y - Ju n - Ju l - Au a - Se D - Oc t - No Y - De c - To t a l 31 , 4 2 7 , 74 6 . 31 , 06 4 . 30 , 80 2 , 13 2 . 50 9 . 31 , 13 4 , 22 0 . 28 3 . 34 7 , 31 2 . 53 3 . 37 4 51 4 , 86 6 . 4 32 7 . 57 9 . 24 , 37 2 , 63 3 . 93 1 , 63 4 , 70 2 , 75 2 , 80 2 . 77 4 . 94 9 , 29 6 , 32 5 , 20 0 7 R 0 7 r r o t a i R a t i o C a l c . Ra t e 0 7 Ra t e 0 9 S No t e s : . T h e n u m b e r o f b i l l s d e r i v e d f r o m t h e c u s t o m e r f o r e c a s t w a s a d j u s t e d u p w a r d b y 2 7 7 9 b i l l s f o r S c h e d u l e 0 9 S i n J u n e 0 7 ,