HomeMy WebLinkAbout20161115AVU to Staff 26.docAVISTA CORPORATION
RESPONSE TO REQUEST FOR INFORMATION
JURISDICTION: IDAHO DATE PREPARED: 11/10/2016
CASE NO.: AVU-E-16-06 WITNESS: Dan Johnson
REQUESTER: IPUC RESPONDER: Ana Matthews
TYPE: Production Request DEPARTMENT: DSM
REQUEST NO.: Staff-26 TELEPHONE: (509) 495-7979
REQUEST:
In 2014, 253 participants took part in the low income program weatherization program, 177 participants received energy usage letters and the remaining 76 did not. Please explain why all participants did not receive energy usage letters? Please provide a sample copy of an energy usage letter.
RESPONSE:
Based on discussions with the Lewiston Community Action Agency, they reported to us that they had database/computer system and internal differences on this outreach tactic that was tested. Avista provides direction, oversight and requests CAP to report on activities and expenditures that Avista in turn reports to the IPUC. CAP is responsible for day to day operations and the delivery of conservation education outreach to customers such as the participant energy use letter. CAP had some operational challenges that they reported that limited their ability to fully execute on this piece of their conservation education outreach efforts. As a result, 76 participants who could have received a letter did not. Staff_PR_26 Attachment A is a copy of the letter.
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