20260330Final_Order_No_36981.pdf

Office of the Secretary
Service Date
March 30,2026
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF REVIEWING THE ) CASE NO. GNR-T-26-03
ADMINISTRATOR'S 2025 ANNUAL )
REPORT AND ESTABLISHING THE )
FUNDING LEVELS TO SUPPORT THE ) ORDER NO. 36981
IDAHO TELECOMMUNICATIONS )
SERVICE ASSISTANCE PROGRAM (ITSAP) )
On February 17, 2026, the Administrator ("Administrator"), of the Idaho
Telecommunication Service Assistance Program ("ITSAP"), filed the 2025 Annual Report
detailing the activities and status of the program during the previous year, funding requirements
for the following year, and recommended 2026 budget with the Idaho Public Utilities Commission
("Commission").
Based on our review of the record,the Commission now issues this Final Order approving
the Administrator's 2025 Annual Report, adopting the Administrator's 2026 Annual Budget, and
approving the recommendation to suspend the $0.03 surcharge per access line for the ITSAP
program for 2026.
BACKGROUND
ITSAP provides eligible recipients with a reduction in the cost of a residential basic local
exchange telephone service. The funding of the program is through a surcharge on all end-user
business, residential, and wireless service lines not receiving an ITSAP credit. The Commission
determines the statewide monthly surcharge, and the Idaho Department of Health and Welfare
("IDHW") administers the program and grants limited federal "lifeline" contributions to low-
income customers in Idaho.Idaho Code § 56-901(1). Idaho telephone companies assist in the form
of a monthly discount of$2.50 to eligible subscribers.Idaho Code § 56-902(1). To be eligible for
ITSAP assistance, the applicant must be the head of a household and meet the eligibility criteria
which are based solely on income or factors established by IDHW. Idaho Code § 56-903(1). To
receive reimbursement for providing low-income benefits (ITSAP and federal lifeline assistance),
ORDER NO. 36981 1

a company must be designated as an Eligible Telecommunications Carrier ("ETC") by a state
commission. 47 C.F.R. § 54.201(a)(1).
The ITSAP surcharge rate of$0.01 per access line was suspended in 2017 by Order No.
33732 due to having an adequate balance to fund the program.ITSAP remained suspended through
May 1, 2024, when the Commission instated a surcharge rate of$0.05 per access line through
Order No. 36180. In May of 2025,the rate was reduced to $0.03 per access line. Order No. 36589.
THE 2025 ANNUAL REPORT
In 2025, the total number of monthly access lines, which included residential, business,
and wireless,reported by telecommunication companies was 24,152,646.1 Report at 4. ITSAP had
a total of 60,110 participants annually who received assistance credits totaling $150,270. Id. at 1.
There was a decrease of approximately 33% in participation in the ISAP in 2025. Id. at 2. The
decrease could be attributed to one company that historically received approximately 70% of the
ITSAP assistance credits discontinuing services in Idaho.Id. at 3. However, other companies that
have started providing services to eligible customers.Id.
2025 Expenses
At the beginning of 2025, ITSAP had a cash balance of$633,525.91 and by the end of
2025 the fund had a cash balance of $1,446,175.91. Id. at 2. During 2025, the ITSAP fund
disbursed funds for assistance credits, ITSAP administrative expenses, and Administrator fees.Id.
at 3. The financial institution did not assess the fund for banking fees during 2025.Id. at 2.
Proposed 2025 Budget and Funding Recommendations
The Administrator anticipated the ITSAP's 2026 participation, recipient levels and
administrative expenses to be consistent with 2025 levels.Id. at 3. The estimated budget for 2026
was the same expense and fund disbursement total as 2025.Id.
The Administrator indicated that if the program participation and administrative expenses
stay consistent with 2025 levels, ceteris paribus, that the ITSAP fund could reach a balance of
close to $2,000,000 by the end of 2026.Id. at 3.
The Administrator recommended that the Commission either suspend the surcharge given
the current fund balance of$1,446,175.91 and decline in participation or reduce the surcharge to
1 Each access line that is subject to the ITSAP surcharge is counted monthly.
ORDER NO. 36981 2

$0.01 per line which would likely create a fund balance of approximately $1,600,000 by the end
of 2026. Id. The Administrator believed that if participation and administrative expenses were to
stay consistent in future years, the current balance could sustain the program well past 2026
without a surcharge. Id. The Administrator recommended that the surcharge be suspended.Id.
STAFF ANALYSIS AND FUNDING RECOMMENDATION
Staff reviewed the 2025 Annual Report, the proposed 2026 budget, and the funding
recommendation. Staff Memo at 3. Staff supported the Administrator's assessment that the current
fund balance could meet the projected 2026 expenses and maintain the ITSAP program without
imposing a surcharge.Id.
COMMISSION DISCUSSION AND FINDINGS
Having reviewed the record, we find it appropriate to suspend the surcharge rate for all
wireline and wireless access lines, effective May 1, 2026, and that doing so will not deplete the
fund or jeopardize it retaining a sufficient balance even if unanticipated program changes occur.
Accordingly, we accept the Administrator's 2025 Annual Report and we approve the
Administrator's proposed 2026 budget. We further find that all reporting companies should
continue to file regular reports with the Administrator. We direct the Administrator to notify all
reporting companies that they must continue to report access line counts and that surcharge rates
will be suspended for the budget year 2026, subject to further Commission order.
ORDER
IT IS HEREBY ORDERED that the Commission accepts the Administrator's 2025 Annual
Report and 2026 budget.
IT IS FURTHER ORDERED that the monthly ITSAP surcharge rate shall be suspended,
effective May 1, 2026,until the next annual budget review.
IT IS FURTHER ORDERED that the Administrator shall notify all reporting companies
that their reporting requirements, including reporting access lines, are ongoing and that the
surcharge rate has been suspended for budget year 2026, subject to further Commission order.
THIS IS A FINAL ORDER. Any person interested in this Order may petition for
reconsideration within twenty-one (21) days of the service date of this Order. Within seven (7)
days after any person has petitioned for reconsideration, any other person may cross-petition for
reconsideration. See Idaho Code § 61-626.
ORDER NO. 36981 3

DONE by Order of the Idaho Public Utilities Commission at Boise, Idaho this 30th day of
March, 2026.
G
EDWARD LODGE PR c DENT
Ir-IL
JO R. HAMMOND JR., COMMISSIONER
1
DAYN HAKDIE, COMMISSIONER
ATTEST:
I I.A�
M`66M a o nchez
Commission Secretary
I ALegal\TELECOM\GNRT2603_final_em.docx
ORDER NO. 36981 4