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HomeMy WebLinkAbout20251203Compliance Filing.pdf RECEIVED Valiant Idaho, LLC December 3, 2025 IDAHO PUBLIC Sheet 1 Revision 1 UTILITIES COMMISSION Replaces All Previous Sheets Valiant Idaho, LLC SCHEDULES, RULES, AND REGULATIONS SCHEDULE 1 FLAT RATE WATER SERVICES SCHEDULE 2 NON-RECURRING CHARGES GENERAL RULES&REGULATIONS FOR SMALL WATER UTILITIES 1. GENERAL 2. DEFINITIONS 3. SERVICE FOR NEW CUSTOMERS 4. DEPOSITS 5. RATES 6. BILLING AND PAYMENT 7. METERING(If Applicable) 8. CUSTOMER PLUMBING AND APPLIANCES 9. CROSS CONNECTION CONTROL 10. INSTALLATION OF SERVICE CONNECTIONS 11. REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTION 12. DISCONNECTION AND RECONNECTION OF SERVICE 13. EXTENSION OF WATER MAINS 14. FIRE PROTECTION SERVICES 15. MISCELLANEOUS 16. SPECIAL PROVISIONS APPENDIX UNIFORM MAIN EXTENSION RULE FOR WATER UTILITIES Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William Haberman, Managing Member Order No. 36818 il'i C.0h Valiant Idaho, LLC Sheet 2 Revision 1 Replaces All Previous Sheets SCHEDULE 1. FLAT RATE WATER SERVICES Frequency of Billing: Customers will be billed monthly, payable within 20 days of the billing date. Fixed Customer Charge: Service Size $67.00 3/4" and 1" Flowing $45.00 3/4" and 1" Non-flowing Note: Flowing is charged to a customer who consumes water. Non- flowing is charged to a customer who is not consuming water. Note - For clarification: • Office hours — 10:00 a.m. to 2:00 p.m., Monday-Thursday (Time when customers can reach the Company). • Business Hours — 8:00 a.m. to 5:00 p.m., Monday through Friday. • After Hours — 5:01 PM p.m. to 7:59 a.m., Monday through Friday and weekends. • Observed holidays — New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, Christmas Day (or the day observed for any State holiday). Issued: Issued by Valiant Idaho, LLC Effective: IW2112025 Willianj Haberman, Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 3 Revision 1 Replaces All Previous Sheets SCHEDULE 2 NON-RECURRING CHARGES Reconnection Charge: Applies when a Customer requests reconnection following disconnection of service for: • non-payment • a dangerous condition caused by the Customer (e.g., lack of certified cross connection control) Does not apply to situations where the Customer requests disconnection to make repairs or prevent water damage to the Customer's property. Also does not apply when service was disconnected by the Company for its convenience. $20.00 applies 8 a.m. to 5 p.m., except holidays and weekends $40.00 applies any other time Returned Payment Charge: Applies when a Customer's check or electronic payment is not honored by his/her financial institution due to lack of sufficient funds in an account, a closed account, or some other reason. $20.00 Late Payment Charge: Applies to the past-due balance owed at the time of the next billing. One percent (1%) Issued: Issued by Valiant Idaho, LLC Effective: 10/2112025 William Haberman, anaging Member Order No. 36818 Valiant Idaho, LLC Sheet 4 Revision 1 Replaces All Previous Sheets Hook Up Charge: A non-refundable charge that applies when the Company installs a new service connection in order to provide water to a new customer. The Company assumes ownership and responsibility for maintenance of the meter and all pipes and equipment between the Company's main and the meter at the completion of the new service connection. Meter Installation & Inspection $100.00 Meter and Materials $500.00 The new customer may, at their option, choose to have Company install the new hook-up for costs listed in the tariff OR hire an approved independent contractor* to perform the new connection installation. Company will inspect and approve the work to ensure compliance with the Company's installation requirements. Issued: Issued by Valiant Idaho, LLC Effective: 1012112025 William Haberman Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 5 Revision 1 Replaces All Previous Sheets GENERAL RULES & REGULATIONS FOR SMALL WATER UTILITIES 1. GENERAL 1.1. The Customer, in receiving water service, and the Company, in providing water service, shall both agree to abide by these rules and regulations. 1.2. In the event that there is a conflict between the Company's Tariff and the Utility Customer Relations Rules (UCRR), the Rules and Regulations of the Idaho Public Utilities Commission (Commission) shall take precedence unless an exception has been granted. 1.3. All recurring and non-recurring charges shall be approved in advance by the Commission. 1.4. Copies of the Company's rates and summary of rules and regulations shall be available at the Company's office and provided to Customers upon commencement of service, and annually thereafter in accordance with the UCRR. 2. DEFINITIONS 2.1. Applicant — a potential Customer (person, business or other entity) applying for service to the Company and subject to the Commission's rules and regulations. 2.2. Billina Period the period of time between bills from the Company for normal services rendered. 2.3. Commission Idaho Public Utilities Commission. 2.4. Commodity Charge —A recurring charge based only on the quantity of water used. (aka — Usage Charge, Volume Charge) 2.5. Company— the water Company. 2.6. Complete Installation — Includes the costs of tapping the main and installing a service line to the curb stop and installing a complete Pit Setter and meter. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William Haberman, Managing Member Order No. 36818 J �--- Loe g~ Valiant Idaho, LLC Sheet 6 Revision 1 Replaces All Previous Sheets 2.7. Connection or Hookup Fee —A nonrecurring charge paid by a Customer requesting service for partial or full recovery of the Company's cost of providing a new service connection. One time connection to the utility's distribution system. The Company assumes ownership and responsibility for maintenance of the meter and all pipes and equipment between the Company's main and the meter at the time of the customer's connection to the Company's water system. 2.8. Contribution in Aid of Construction — a nonrecurring charge paid by a Customer or developer to help defray the cost of system expansion. 2.9. Corp Stop — (Corporation Stop) A valve, typically located on the service line and adjacent to the Company's Main. 2.10. Curbstoo — a valve attached to the water line between a water main and a property owners building. The stop box houses the curbstop and can be used to turn off water service in the event of an emergency or when the property owner's shut off valve is broken. 2.11. Customer — a person, business or other entity responsible for paying bills and complying with the rules and regulations of the Company. 2.12. Customer Charge — a recurring fixed charge to recover a portion of the cost of providing water service that does not vary with the quantity of water consumed. (aka — Minimum Charge, Monthly Charge) 2.13. Developer—A person, firm or corporation who (1) sells two or more lots, parcels or tracts of land to others for the purpose of constructing thereon any type of building or (2) constructs any type of building, on land which is for sale, lease or rent by or to another party (ies). 2.14. Disconnected Service — Parcel that previously had water service but was turned off voluntarily or involuntarily. 2.15. Extraordinary Circumstances — Conditions not typically encountered when performing a hook-up. This may include the installation of service lines longer than 50 feet, excavation through rock outcrops, or excavation in areas with high water tables requiring additional equipment for water removal. 2.16. Fixed or Flat Rate — a recurring charge of a fixed amount, usually in an unmetered system. Issued: Issued by Valiant Idaho, LLC Effective: 10/2112025 William Haberman, Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 7 Revision 1 Replaces All Previous Sheets 2.17. Franchise Charge — the tax imposed on a Company by a governmental entity for the privilege of doing business within its boundaries. (aka — Franchise Tax, Franchise Fee) 2.18. HookUp Charge — a nonrecurring charge paid by a Customer requesting service for partial or full recovery of the Company's cost of providing a new service connection. (aka — Connection Charge, New Connection Charge) 2.19. Irrigation Charges — Irrigation services may be discontinued, disconnected, or regulated by the utility company if determined necessary for the utility company to insure availability for all Customers. 2.20. Late Payment Charge —the non-recurring charge levied against any delinquent balance. 2.21. Minimum Charae — the minimum recurring charge for a billing period that may or may not include a specified quantity of water. 2.22. Multiple family housing development—Any building or buildings consisting of two or more living units. 2.23. Nonrecurring Charges — the charges that are assessed in certain circumstances and do not occur from one each billing period to the next. 2.24. Pit Setter and Meter— Includes the materials and costs necessary to install the Pit Setter (with meter enclosure) and meter and connect it to the Corp Stop. 2.25. Premises —the Customer's property including out buildings, which are normally located on one lot, or parcel of ground. 2.26. Rate Schedule — the schedules of all recurring and nonrecurring charges of the Company. 2.27. Reconnection Charge — the charge paid by a Customer to the Company to restore service after disconnection. 2.28. Recurring Charges — the charges that are assessed each billing period. 2.29. Tap Main and Install service line to the Curb Stop— Includes connection to the main, installing up to 50 feet of line between the Corp Stop and the Curb Stop. Issued: Issued by Valiant Idaho, LLC Effecbve: 1012112025 Willia Haber an, Managing Member Order No. 36818 / Valiant Idaho, LLC Sheet 8 Revision 1 Replaces All Previous Sheets 2.30. Tariff— the rate schedules and the rules and regulations, which govern the Company's service. 2.31. Tiered Rate — an inclining block rate structure. The rate or price of water increases with each consecutive block. 2.32. Uniform Main Extension Rule of Water Utilities— all extensions of distribution mains from the Company's existing distribution system, to serve new Customers, except for those specifically excluded in the rule shall be made under the provisions of this Rule unless specific authority is first obtained from the Commission. (Order No. 7830, Case No. U-1500-22) 2.33. Usage Charge — a recurring charge based only on the quantity of water used. (aka — Commodity Charge, Volume Charge) 2.34. Utility Customer Relations Rules (UCRRJ - Customer Relations Rules for Gas, Electric, and Water Public Utilities Regulated by the Idaho Public Utilities Commission (The Utility Customer Relations Rules) - IDAPA 31.21.01.000 et seq. 3. SERVICE FOR NEW CUSTOMERS 3.1. The Company shall furnish service to applicants within its certificated service area in accordance with rates and the rules and regulations approved by the Commission. 3.2. Applicants for water service may be required to sign a standard form of service application. 3.3. The Company shall not be obligated to provide service at a service location until any required deposit has been received by the Company in accordance with the UCRR. 3.4. No rate contract or application is assignable from one user to another, except upon agreement of all parties concerned. 3.5. Special contracts may be required where large investments in special facilities are necessary to provide the requested service. The Company may require contribution toward such investment and establish such minimum charges as are deemed necessary. All such contracts shall be subject to the approval of the Commission. Issued: Issued by Valiant Idaho, LLC Effective: 10/2112025 William berman, Managing Member Order No. 36818 ,/ Valiant Idaho, LLC Sheet 9 Revision 1 Replaces All Previous Sheets 3.6. The Company reserves the right to place limitations on the amount and character of water service it will supply and to refuse service if, in its opinion: a. the Company is required to refuse or limit service by regulatory authorities having jurisdiction over the Company; b. the requested service installation is of larger size than is necessary to properly serve the premises; c. the permanency of the building, structure, or institution requesting to be served is such that the Company's investment in such service is jeopardized, d. the depth of the applicant's service line is less than the minimum depth required for frost protection; e. the applicants' proposed service, main or other appurtenance does not conform to good engineering design or meet the standard specifications of the Company; or f. if the applicant refuses to agree to abide by the rules and regulations of the Company. If the Company denies service to an applicant for any reason, it shall immediately provide the applicant with a written explanation of its decision in accordance with the UCRR. 4. DEPOSITS 4.1. Rules and Regulations regarding deposits can be found in the UCRR. 5. RATES 5.1. Rates charged for water service and supply shall be those published in the Company's tariff and approved by the Commission. 6. BILLING AND PAYMENT 6.1. All Customers shall be billed on a regular basis as identified on the applicable rate schedule. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William Haberman, Managing Member Order No. 36818 `,/ Valiant Idaho, LLC Sheet 10 Revision 1 Replaces All Previous Sheets 6.2. If the system is metered, the Company shall try to read the meters prior to each billing unless specified differently on the applicable rate schedule. If the Company's meter reader is unable to gain access to the premises to read the meter, or in the event the meter fails to register, the Company will estimate the Customer's water consumption for the current billing period based on known consumption for a prior similar period or average of several periods. Subsequent readings will automatically adjust for differences between estimated and actual. Bills based on estimated consumption shall be clearly marked as "estimated." 6.3. All bills shall clearly indicate the balance due, and may be due and payable no less than 20 days after the date rendered. All bills not paid by due date may be considered delinquent and service may be disconnected subject to the provisions of the UCRR. 6.4. A Late Payment Charge may be levied against any delinquent account. All payments received by the next billing date shall be applied to the Customer's account prior to calculating the Late Payment Charge. 6.5. The minimum bill or Customer charge shall apply when service is provided for less than one month, unless otherwise stated in the appropriate schedule. 6.6. Owners of premises with one or more buildings, stores, apartments, condominiums, or any other divisions of like or similar character, all of which are served from one (1) service connection are responsible for the entire water charges. If the owner desires to cease being responsible for water bills for such places and desires that the occupant of each division will be responsible for her or her respective bill, such transfer of responsibility will not be accepted or recognized by the Company until the plumbing arrangements of the building or premises are so changed by the owner or his or her agent as to permit the Company, to its satisfaction, to serve each division or occupant separately from the other occupants in the same building. 6.7. Accounts shall be continued and water bills rendered regularly until the Company has been duly notified to discontinue service. Issued: Issued by Valiant Idaho, LLC Effective: 10121/2025 William H berman, Managing Member Order No. 36818 ` 1 Valiant Idaho, LLC Sheet 11 Revision 1 Replaces All Previous Sheets 7. METERING (IF APPLICABLE) 7.1. Meters will be installed by the Company near the Customer's property line or at any other reasonable location on the Customer's premises that is mutually agreed upon. 7.2. The Company's representative shall be given access to the Customer's premises at all reasonable hours for the purpose of obtaining meter readings. In the event of recurring inaccessibility the Company may, at its option and after notifying the Customer, relocate its metering equipment at the Customer's expense. 7.3. The Company shall be responsible for the maintenance of its metering equipment. Meters are considered to be sufficiently accurate if tests indicate that meter accuracy is within + 2 percent. When for any reason a meter fails to register within these limits of accuracy, the Customer's use of water shall be estimated based on available data and charges shall be adjusted accordingly. Corrected bills shall then be sent out to the Customer and additional payment or refund arrangements shall be made in accordance with the UCRR. 7.4. If applicable, the Company reserves the right to test and/or replace any meter. Upon deposit of a "Meter Testing Charge" by a Customer, the Company will test the Customer's meter. If the test indicates that the meter over registers by more than 2 percent, it shall be replaced with an accurate meter at no cost to the Customer and the "Meter Testing Charge" shall be refunded and water bills shall be adjusted in accordance with the UCRR. Meter Testing Charges shall require prior approval by the Commission. 7.5. At the Company's discretion, un-metered Customers may be converted to metered service if such transition occurs in a planned, systematic manner without unreasonable discriminations and if the Company has an approved metered rate. 7.6. The Company will have the right to set meters or other devices without notice to the Customer for the detection and prevention of fraud. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William berman Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 12 Revision 1 Replaces All Previous Sheets 7.7. In any building where the meter is to be installed in the basement, the incoming water pipe must enter the basement at least sixteen (16) inches from the riser in order that a meter can be set in a horizontal position in the basement. All pipes to the different parts of the building or grounds must lead from the riser at least one (1) foot above the elbow. 8. CUSTOMER PLUMBING AND APPLIANCES 8.1. All plumbing, piping, fixtures, and appliances on the Customer's side of the service connection will be installed and maintained under the responsibility and at the expense of the Customer or owner of the premises. 8.2. The plumbing, piping, fixtures, and appliances shall be maintained in conformity with all municipal, state, and federal requirements. The nature and condition of this plumbing, piping, and equipment will be such as not to endanger life or property, interfere with service to other Customers or permit those with metered services to divert system water without meter registration. 8.3. A stop-and-waste valve will be installed on the Customer's plumbing in a place always accessible and so located as to permit shutting off the water for the entire premises with the least possible delay. 8.4. All persons having boilers, water tanks or other equipment supplied by direct pressure from the Company's mains should install a pressure relief valve, or other device to serve the same purpose, so as to prevent excess pressure from forcing hot water and/or steam back into the water meter and mains of the Company. All damage to the Company's property resulting from the failure to properly equip plumbing with a relief valve will be billed to the Customer. 8.5. The Company is not obligated to perform any service whatever in locating leaks or other trouble with the Customer's piping. 8.6. Property owners will not be allowed to connect the water service of different properties together. 8.7. No Customer shall permit any person from another premises to take water from his or her water service or tap for more than (1) week without the written permission and consent of the Company. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William Haberman,Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 13 Revision 1 Replaces All Previous Sheets 8.8. All of the Customer's service pipes and fixtures must be kept in repair and protected from freezing at his or her expense. When there are leaking or defective pipes or fixtures, the water may be turned off at the option of the Company until the proper repairs are made. 9. CROSS CONNECTION CONTROL 9.1. Cross Connection — Back-flow Prevention: When the premises served by the Company are also served in any manner from another water supply of any kind, an approved back-flow prevention device shall be installed at the service connection. Water service for either standby or other purposes will not be furnished until piping and connections are inspected and approved by a representative of the Company. a. In accordance with its Cross Connection Control Program, as required by the Idaho State Department of Environmental Quality, the Company shall maintain an inspection program to locate cross connections and determine suitable protection. An appropriate back-flow prevention assembly shall be installed on any Customer's service connection where an actual or potential health hazard is determined by the Company to exist. Installed assemblies shall appear on the Idaho State Department of Environmental Quality's list of approved back-flow prevention assemblies and be inspected by the Company. b. In the event of a back-flow prevention device is required, it shall be installed and maintained at the Customer's expense. A dangerous condition posing a threat to public health may result from a Customer's failure to properly install or maintain the required device. The required device shall be tested annually by a licensed tester at the Customer's expense. If the Company determines that the device has not been tested annually, it may issue a notice to terminate service absent proof of testing. If the Customer fails to provide proof that the device has been tested or otherwise fails to comply with the Company's notice, the Company may discontinue service. If the Company determines that a dangerous condition exists and immediate action is necessary to eliminate an immediate health hazard, it may discontinue service without notice to the Customer in accordance with the Commission's Utility Customer Relations Rules (IDAPA 31.21.01.303). Issued: Issued by Valiant Idaho, LLC Effective: 10121/2025 William H ermai , Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 14 Revision 1 Replaces All Previous Sheets c. In accordance with Idaho State Plumbing Code Section 602.0, regarding Unlawful Connections (see IDAPA 07.02.06.011), no potable water supply piping on a premise served by the Company shall be made in such a manner that it will be possible for non- potable water to enter any part of the Company's water system. The Company shall determine the type of device or permanent physical separation required for protection in accordance with its Cross Connection Control Program. Installation of any device or separation shall be inspected by the Company. 10. INSTALLATION OF SERVICE CONNECTIONS 10.1. The service connection is the property of the Company and as such, the Company is responsible for its installation and maintenance. It consists of piping, curb stop, valve or meter box, and a meter, if the system is metered. The service connection transmits water from the Company's water main to a valve or meter box generally located near the Customer's property line. All piping, valves, or appliances beyond this point (curb stop or meter) shall be the property and responsibility of the Customer. 10.2. The Company reserves the right to designate the size and location of the service line, curb stop, meter (if applicable) and meter or valve box, and the amount of space that must be left unobstructed for the installation and future maintenance and operation thereof. 10.3. Where a service connection is desired for premises on which there is no permanent structure, the Company will install a service connection to said premises only upon payment by the applicant of the estimated cost of said service connection. If within a period of five (5) years from the installation of said service connection a permanent structure is erected on the premises, the Company will refund, with interest, the difference between any approved new Customer charges in effect at the time of connection, and the applicant's advance. 10.4. The extra costs of any out off the ordinary circumstances requiring additional equipment or special construction techniques involved in the installation of a service connection will be agreed to in advance by the Customer and the Company. Issued: Issued by Valiant Idaho, LLC Effective: 1012112025 William erm �, Managing Member Order No. 36818 —g/"/j Valiant Idaho, LLC Sheet 15 Revision 1 Replaces All Previous Sheets 11. REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTION 11.1. Unless otherwise provided herein, the Company shall replace or enlarge service connections at its own expense as follows: a. whenever it is necessary to change the location of any service connection due to relocation or abandonment of the Company's mains; and, b. for commercial or industrial services where the type or volume of use has changed and the enlargement will result in sufficient increase in annual revenue to justify the enlargement. 11.2. The relocation, enlargement, or reduction of service connections for the convenience of the Customer will be at the expense of the Customer. Prior to such relocation, enlargement, or reduction, the Customer will deposit the estimated cost thereof with the Company. Within fifteen (15) days, a refund will be made to the Customer in the amount by which the estimated cost exceeds the actual cost. The amount by which the actual cost exceeds the estimated cost will be due and payable within fifteen (15) days after billing for such deficiency. 11.3. Enlargement of any service connection will be made only after such time as the Customer's plumbing inside his or her premises have been enlarged sufficiently to accommodate the additional capacity. 12. DISCONNECTION AND RECONNECTION OF SERVICE 12.1. When a Customer desires to discontinue service he shall give notice to the Company at least two (2) days in advance and be responsible for all water consumed for the two (2) days after the date of such notice. 12.2. The Company shall discontinue a Customer's service on an involuntary basis only in accordance with UCRR. 12.3. When it becomes necessary for the Company to involuntarily discontinue water service to a Customer, service shall be reconnected only after all bills for service then due have been paid or satisfactory payment arrangements have been made. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 William ermAin Managing Member Order No. 36818 Valiant Idaho, LLC Sheet 16 Revision 1 Replaces All Previous Sheets 12.4. A reconnection fee may be charged each time a Customer is disconnected (either voluntarily or involuntarily) and reconnected at the same premises. The reconnection charge will be paid before service is restored. Reconnection charges shall not be charged for any situation or circumstance in which the Customer's water supply is disconnected by the Company for its convenience. 12.5. The Company reserves the right at any time, upon notice, to shut off the water for maintenance or expansion and, in emergencies, may do so without notice. The Company shall at all times use reasonable diligence and care to prevent interruption of said water service. 12.6. Except in the case of an emergency, no one, except an authorized Company representative, shall turn-on or turn-off the water on the Company's side of the service connection. 13. EXTENSION OF WATER MAINS 13.1. The extension of system water mains for the purpose of providing new service shall be handled in accordance with the "Uniform Main Extension Rules for Small Water Companies." 14. FIRE PROTECTION SERVICES 14.1. All private fire service connections from the main to the property line, including all valves, shall be furnished and installed by the Company. All fire service line connections will be separate from potable service lines, except that residential fire protection systems conforming to NFPA 13D standards for flow through usage will be permitted on the meter size range one-inch or smaller (<=1). 14.2. The Company reserves the right to require, at any time, a meter and appropriate back flow prevention device to be furnished and installed on the Customer's fire service connection. The Customer shall be responsible to pay the associated costs of materials, installation, and overheads. The meter and required back flow prevention device shall be inspected and approved by the Company. Issued: Issued by Valiant Idaho, LLC Effective: 10/2112025 William aberma anaging Member Order No. 36818 Valiant Idaho, LLC Sheet 17 Revision 1 Replaces All Previous Sheets 14.3. If the installation of a private fire service shall require an extension of the existing mains of the Company, the cost of such extension shall be borne by the Customer. All private fire services shall be equipped with sealed gate valves or thermal automatic openings. Meters may be placed on fire services by the Company at any time; however, metered rates will not apply unless improper use of water is disclosed. 14.4. Any Customer with a hydrant located on their property is responsible to make sure that access to the hydrant is not blocked by landscaping, trees, shrubs, or fences. Fire department personnel must be able to reach all sides of a hydrant. 15. MISCELLANEOUS 15.1. No person acting either on his or her own behalf or as an agent of any person, firm, corporation, or municipality not authorized by the Company shall take any water from any fire hydrant on the Company's system except in the case of an emergency. 15.2. No person shall place upon or about any hydrant, gate, box, meter, meter box or other property of the Company any building material or other substance so as to prevent free access at all times to the same. 15.3. Service will be maintained to domestic Customers on a preferential basis. Delivery of water under all schedules may be restricted, interrupted, or curtailed at the discretion of the Company in case of shortage or threatened shortage of water. 15.4. The Company representative shall be given access to the premises of the Customer at all reasonable hours for obtaining meter readings, for turning on or shutting off the flow of water, for inspecting, removing, repairing, or protecting from abuse or fraud any of the property of the Company installed on the premises. Access shall be granted at all times for emergency purposes. 15.5. No one shall tamper or interfere with the Company's equipment or property, nor shall repairs, connections or replacements be made without the Company authorization. 15.6. Whenever an applicant desires service of a character for which there is no available service classification, a contract may be executed in lieu of a tariff. Any such contract shall be subject to the approval of the Idaho Public Utilities Commission. Issued: Issued by Valiant Idaho, LLC Effective: 1012112025 Willianp Habeanain, Managing Member Order No. 36818 / f Valiant Idaho, LLC Sheet 18 Revision 1 Replaces All Previous Sheets 15.7. Except in case of an emergency, no one other than Company personnel shall open or close any of the Company's curb stops or valves in any public or private line. 15.8. If the customer's property is vacant and the Company is not notified to terminate service, the customer will be responsible for any damage to the Customer's property arising from freezing, water damage, injury to the water service or any other failure. 16. SPECIAL PROVISIONS APPENDIX UNIFORM MAIN EXTENSION RULE FOR WATER UTILITIES See the Public Utilities Commission Web page (PUC.idaho.gov) to find the Uniform Main Extension Rule of Water Utilities. All extensions of distribution mains from the Company's existing distribution system, to serve new Customers, except for those specifically excluded in the rule shall be made under the provisions of this Rule unless specific authority is first obtained from the Commission. (Order No. 7830, Case No. U-1500-22) Also see the See the Public Utilities Commission Web page (PUC.idaho.gov) to find the Utility Customer Relations Rules (UCRR) — Customer Relations Rules for Gas, Electric, and Water Public Utilities Regulated by the Idaho Public Utilities Commission (The Utility Customer Relations Rules) - IDAPA 31.21.01.000 et seq. Issued: Issued by Valiant Idaho, LLC Effective: 10/21/2025 Willia aberm n, Managing Member Order No. 36818