20251124Application.pdf

MARASHLIAN
MMM & DONAH U E,PLLC
THE COMMLAW GROUP 11111111100,
A NEW KIND OF LAW FIRM
November 24, 2025 RECEIVED
NOVEMBER 24, 2025
IDAHO PUBLIC
VIA EMAIL UTILITIES COMMISSION
Monica Barrios-Sanchez, Secretary
Idaho Public Utilities Commission
P.O. Box 83720
Boise, ID 83720-0074
secretary(a)puc.idaho.gov
Re: Grasshopper Group, LLC — Notice of Intent to Operate as an "Other
Telecommunications Services Provider"
Dear Secretary Barrios-Sanchez:
Grasshopper Group, LLC (''Grasshopper', by its undersigned counsel, hereby submits this notice
of intent to operate as an "Other Telecommunications Services Provider" in Idaho. In support of this
notice, Grasshopper submits the following information:
1. The legal name of the company is Grasshopper Group, LLC. Grasshopper's corporate
headquarters is located at:
333 Summer Street, 5th Floor
Boston, MA 02210
2. Correspondence regarding this filing should be directed to Grasshopper's counsel:
Michael P. Donahue
Marashlian & Donahue, PLLC
1430 Spring Hill Road, Suite 310
McLean, VA 22102
Tel: [phone]
Email: mpd(a)commlawgroup.com
With copies to:
MP Kang
Deputy General Counsel
GoTo
333 Summer Street, 51h Floor
Boston, MA 02210
Tel: [phone]
Email: telecom goto.com
1430 Spring Hill Road,Suite 310,Mdean,Virginia 22102 1 www.CommLawGroup.com

PAGE 2
3. Grasshopper's Idaho registered agent is:
Corporation Service Company
1305 12th Avenue Road
Nampa, ID 83686
4. Grasshopper will provide interexchange and toll resale services to consumers throughout
Idaho.
5. Grasshopper's toll-free number for customer inquiries is 800-820-8210. The contact
responsible for responding to customers inquiries/complaints received by the Commission is:
MP Kang
Deputy General Counsel
GoTo
333 Summer Street, 5th Floor
Boston, MA 02210
Tel: [phone]
Email: telecom goto.com
6. Grasshopper's contact for the Commission Staff regarding ongoing operations or other
correspondence and communications is:
Doug Squires
GoTo
333 Summer Street
Boston, MA 02210
Tel: [phone]
Email: telecom goto.com
7. Grasshopper's authorization to transaction business in Idaho is attached hereto as
Exhibit A.
8. Grasshopper's Registration Form is attached hereto as Exhibit B.
9. Grasshopper's proposed tariff is attached hereto as Exhibit C.
WWW.COMMLAWGROUP.COM

PAGE 3
Should you have any questions regarding this matter, please do not hesitate to contact the
undersigned at 703-714-1319 or via email at [e-mail]
Respectfully submitted,
Michael P. Donahue
Counsel for Grasshopper Group, LLC
WWW.COMMLAWGROUP.COM

EXHIBIT A
Authorization to Transact Business in Idaho

STATE OF I DA H O
y C Phil McGrane I Secretary of State
Business Office
s��TE o�ti4 450 North 4th Street
PO Box 83720
Boise, ID 83702
November 14, 2025
Request Type: Certificate of Existence/Filing Issuance Date: 11/14/2025
Request#: 0006530503 Copies Requested: 0
Receipt#: 001233899
Regarding: GRASSHOPPER GROUP, LLC
Filing Type: Foreign Limited Liability Company File# : 273068
Formation/Qualification Date: 10/21/2009
Status: Active-Existing Formation Locale: MASSACHUSETTS
Duration Term: Perpetual Inactive Date:
Certificate of Existence
I, Phil McGrane, Secretary of State of the State of Idaho, do hereby certify that effective as of the
issuance date noted above
GRASSHOPPER GROUP, LLC
is a Limited Liability Company formed in the jurisdiction set forth above and is authorized to
transact business in this State.
Phil McGrane
Idaho Secretary of State
Processed By: Business Division Verification #: 037007321
Phone: [phone] * Website: sosbiz.idaho.gov

EXHIBIT B
Registration Form

Docusign Envelope ID: 1663F9A3-8EB8-42CC-93EA-FA179E697B2D
64)
P.O. Box 83720
Boise, Idaho 83720-0074
Telephone [phone]
Facsimile 208-334-3762
[e-mail]
Notice to the Idaho Public Utilities Commission
Rule 606.01,TCRR, IDAPA 31.41.01
All telephone corporations (except cooperative telephone corporations)tormed since January 1, 1988 must the a notice
before offering telecommunications services in Idaho. These corporations include but are not limited to sellers of MTS
or WATS, resellers of MTS or WATS services, Operator Service Providers, Data Providers, etc. These notices must
be updated at least annually between December 1 and December 31 each year and whenever there is a change in the
telephone corporation's name, address or agent. Please e-mail the completed form to: [e-mail]
The notice must contain the following information: Date:
a Name of the Telephone Corporation Grasshopper Group, LLC
Assumed Business Name(if applicable) N/A
Corporate Mailing Address Regulatory Contact MP Kang
Address Line#1 333 Summer Street
Address Line#2 5th Floor
City, State,Zip Boston, MA 02210
Telephone Number 385-387-3187
Facsimile Number NA
Electronic Address (e-mail) [e-mail]
b Person sending or receiving E-Filings Name Karen Hyde
Address Line#1 The Commpliance Group
Address Line#2 1430 Spring Hill Road, Suite 310
City, State,Zip McLean,VA 22102
Telephone Number 703-714-1306
Electronic Address (e-mail) [e-mail]
C. An agent in Idaho for service of process Name Corporation Service Company
Address Line#1 1305 12th Avenue Road
Address Line#2
City, State,Zip Nampa, ID 83686
Agent's electronic address [e-mail]

Docusign Envelope ID: 1663F9A3-8EB8-42CC-93EA-FA179E697B2D
d Person responsible for handling consumer inquiries, complaints, etc. by the public
Name MP Kang
Toll-Free Telephone Number 800-820-8210
Facsimile Number NA
Electronic Address (e-mail) [e-mail]
Person(s)designated as Customer Service contact for the Commission Staff in resolving consumer
complaints, responding to consumer inquiries and answering matters concerning rates and price lists or
e. tariffs
Name Doug Squires
Address Line#1 333 Summer Street
Address Line#2 5th Floor
City, State,Zip Boston, MA 02210
Telephone Number 805-722-1738
Facsimile Number NA
Electronic Address(e-mail) Where possible, please
provide a general or shared mailbox address [e-mail]
Person responsible for compliance in filing of reports and payment of fees due to the Commission or its
f. Administrators
Name Karen Hyde
Address Line#1 The Commpliance Group
Address Line#2 1430 Spring Hill Road,Suite 310
City, State,Zip McLean,VA 22102
Telephone Number 703-714-1306
Facsimile Numberl NA
Electronic Address (e-mail) [e-mail]
DpocuSigneed by:
November 14, 2025 F '-%,y-IC
Date Aut orize epresentative

EXHIBIT C
Proposed Tariff

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 1
INTEREXCHANGE SERVICE
TITLE SHEET
This Informational Tariff("Tariff')applies to Resold Interexchange Telecommunication Service provided
by Grasshopper Group, LLC, ("Company"). This tariff contains a schedule of rates, together with their
respective effective dates, for the Company's long distance intrastate services generally available to the
public. The copies of this Tariff may be inspected, during normal business hours, at the Company's
principal place of business at 333 Summer Street, 5th Floor,Boston,MA 02210.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 2
INTEREXCHANGE SERVICE
CHECK SHEET
Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes from the original tariff and are
currently in effect as of the date on the bottom of this page.
PAGE NO. REVISION PAGE NO. REVISION
1 Original*
2 Original*
3 Original*
4 Original*
5 Original*
6 Original*
7 Original*
8 Original*
9 Original*
10 Original*
11 Original*
12 Original*
13 Original*
14 Original*
15 Original*
16 Original*
17 Original*
18 Original*
19 Original*
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 3
INTEREXCHANGE SERVICE
TABLE OF CONTENTS
CheckSheet..................................................................................................................................................2
Tableof Contents..........................................................................................................................................3
Symbols ........................................................................................................................................................4
TariffFormat.................................................................................................................................................4
SECTION1 -Definitions ............................................................................................................................6
SECTION 2-Rules and Regulations ..........................................................................................................7
SECTION 3 -Description of Service&Rates ......................................................................................... 17
SECTION4-Rates .................................................................................................................................. 18
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No.4
INTEREXCHANGE SERVICE
SYMBOLS
The following are the only symbols used for the purposes indicated below:
(C) - To signify changed regulation
(D) - Delete or discontinue
(I) - Change resulting in an increase to a rate
(M) - Moved from another tariff location
(N) - New
(R) - Change resulting in a reduction to a rate
(S) - Matter appearing elsewhere or repeated for clarification
(T) - Change in text but no change to rate or charge
(V) - Signifies vintage tariff
(Z) - Correction
TARIFF FORMAT
A. Page Numbering—Page numbers appear in the upper-right corner of the page. Pages are numbered
sequentially. However,new sheets are occasionally added to the tariff.
B. Page Revision Numbers — Revision numbers also appear in the upper-right corner of the page.
These numbers are used to determine the most current page version of the Tariff. For example,"4th Revised
Page 14 cancels 3rd Revised Page 14."
C. Paragraph Numbering Sequence — There are various levels of paragraph coding. Each level of
coding is subservient to its next higher level of coding. For example:
2.
2.1
2.1.1
2.1.LA
2.1.1.A.1
2.1.LA.1.(a)
D. Check Sheets — When a tariff filing is made with the Commission, an updated Check Sheet
accompanies the tariff filing. The check sheet lists the pages contained in the tariff,with a cross-reference
to the current revision number. When new pages are added, the Check Sheet is changed to reflect the
revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. I
Original Page No. 5
INTEREXCHANGE SERVICE
symbols used on this page if these are the only changes made to it(i.e., the format, etc.,remains the same,
just revised revision levels on some pages). The tariff user should refer to the latest Check Sheet to find
out if a particular page is the most current page on file with the Commission.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 6
INTEREXCHANGE SERVICE
SECTION 1 -DEFINITIONS
Call—A completed connection established between a Calling Station and a Called Station.
Carrier or Company-Grasshopper Group,LLC,unless otherwise indicated by the context.
Commission—Refers to the Idaho Public Utility Commission,Division of Public Utility Regulation.
Customer A person,firm or corporation,or other entity which purchases or uses the Company's Services
and is responsible for the payment of charges and/or compliance with tariff regulations.
Service or Services—The services of Grasshopper Group,LLC, described in Section 3 of this tariff.
Telecommunications — The transmission of voice communications or, subject to the transmission
capabilities of the service,the transmission of data,facsimile,metering,or any other form of intelligence.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 7
INTEREXCHANGE SERVICE
SECTION 2 -RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company's Service is furnished for communications at specified points within the state of
Idaho under terms of this tariff.
The Company operates and maintains the communications Service provided herein in accordance
with the terms and conditions set forth under this tariff. The Customer is responsible for ordering
access connection facilities provided by other carriers or entities to allow connection of a
Customer's location to the Company's Services. The Customer shall be responsible for all charges
due for such service arrangement.
The Service is provided on an annual or monthly basis,which will be specified in the Customer's
order. The Service renews for a period equal to the initial term until terminated. The Service is
available twenty-four hours per day, seven days per week.
2.2 Limitations
2.2.1 The Service is offered subject to the availability of the necessary access connection
facilities and is subject to the provisions of this tariff.
2.2.2 The Company reserves the right to discontinue or limit the Service when necessitated by
conditions beyond its control, or when the Customer is using the Service in violation of
provisions of this tariff,or in violation of the law.
2.2.3 The Company offers the use of its Service when available. The Company is not liable for
errors in transmission or for failure to establish connections.
2.2.4. The rates for these services are not regulated by the Idaho Public Utilities Commission.
2.3 Use
Services provided under this tariff may be used for any lawful purpose consistent with the
transmission and switching parameters of telecommunications facilities utilized in the provision of
Services.The Services may be used solely to transmit communications of the Customer in a manner
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 50'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 8
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.3 Use(cont'd)
consistent with the terms and conditions of this tariff and the policies and regulations of the
Commission. The Services are furnished subject to the condition that they will be used only for
authorized and lawful purposes by the Customer.The use of the Services to make calls which might
reasonably be expected to frighten,abuse,torment,or harass another is prohibited. Except for trial
accounts,which are offered by the Company on a limited use basis and for a limited duration, the
use of the Services without payment is prohibited.In addition,use of the Services in a manner that
attempts to avoid payment for the Services by fraudulent means or devices, schemes, false or
invalid numbers, or false credit cards is prohibited. The Services are available for use twenty-four
hours per day, seven days per week.
2.4 Liabilities of the Company
2.4.1 Limitation of Liability: The Company is not liable for indirect, special, consequential, or
incidental loss, exemplary or other such damages, including, without limitation, damages
arising out of or relating to: (i)loss of data; (ii)loss of income(iii)loss or opportunity; (iv)
lost profits, or(v) costs of recovery,however caused and based on any theory of liability,
including,but not limited to,breach of contract,tort(including negligence),or violation of
statute,whether or not the Company has been advised of the possibility of such damages.
2.4.2 The Company's cumulative liability to Customer shall not exceed in the aggregate the
amount paid for the Service by Customer over the twelve (12) month immediately
preceding the incident giving rise to the liability,unless ordered by the Commission.
2.4.3 No Warranties: The Company warrants that the Services will conform to its Service
Description under normal use. The Company does not represent or warrant that(i)the use
of the Services will be timely, uninterrupted or error free, or operate in combination with
any specific hardware, software, system or data; (ii) the services will meet Customer's
requirements, or (iii) all errors or defects will be corrected. The Company disclaims all
other warranties and conditions,whether express,implied,statutory or otherwise,including
any express or implied warranties of merchantability, satisfactory quality,title, fitness for
a particular purpose and non-infringement. Use of the Services is at Customer's sole risk.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 9
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.4 Liabilities of the Company(cont'd)
2.4.4 The Company shall be indemnified and held harmless by Customer against:
(A) Claims arising out of the Customer's violation of the Company's Acceptable Use
Policy or its Messaging Content Policy, which are available on Company's
website.
(B) Claims alleging that Customer's Content infringes upon any patent or copyright,
or violates a trade secret of any party,or claims otherwise arising out of Customer's
right to upload or share Content with Company,including,but not limited to,libel,
slander, and defamation. The term Content means any files, documents,
recordings, message content, transcripts, and similar data that the Company
maintains on Customer's or its users' behalf, as well as any other information
Customer or its users may upload to Customer's Service account in connection
with the Services.
(C) Claims arising out of Customer's use of the Services,including Customer's failure
to provide privacy or other notices to individuals or to obtain consent or otherwise
maintain a lawful basis to process the information contained in the customer's
Content.
Customer shall pay reasonable attorney's fees, court costs, damages finally awarded, or
reasonable settlement costs with respect to any such claim. The Company will promptly
notify Customer of any claim and cooperate with Customer in defending the claim.
2.5 Taxes
All state and local taxes(e.g.,gross receipts tax,sales tax,municipal utilities tax)and fees are listed
on Customer bills as separate line items and are not included in the quoted rates.
2.6 Billing and Payment
2.6.1 Customer is responsible for paying all charges on its account for Services provided by the
Company,including,but not limited to Service subscription fees, Service add-ons,such as
additional user and line fees, regulatory, government, and other assessed fees, and for all
taxes and surcharges,including any assessed regulatory or infrastructure cost recovery fee.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 10
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.6 Billing and Payment(cont'd)
2.6.2 The Company bills recurring charges, such as subscription plan fees, in advance of the
relevant term.For example,if Customer has elected to purchase an annual plan, Customer
will be billed for the subscription fee for the year up front. If Customer has elected to
purchase a month-to-month subscription, Customer will be billed in advance of the
applicable month.
2.6.3 If Customer purchases a new add-on feature during an existing Service subscription term,
the Company will bill Customer for the new feature in the month following purchase. The
amount billed will be prorated to align with Customer's billing term for its primary
subscription.For example,if Customer purchases an add-on feature during the first month
of Service,Customer will be billed following the end of that month for the use of the feature
during the prior month and for any fees for the feature(a)for the remainder of the term,in
the case of an annual subscription; and(b) for the next month, in the case of a month-to-
month subscription.
2.6.4 If Customer elects to upgrade subscription plans, the Company will bill Customer on the
date of the plan upgrade. Plan downgrades are not permitted during the term of a
subscription.
2.6.5 If Customer enables calling to destinations outside of the continental United States and
Canada, Customer will be invoiced in advance for a $500 deposit. Actual call minutage
will be deducted from the initial deposit until the deposit is depleted. Thereafter,Customer
will be invoiced for actual minutes used monthly in arrears,regardless of whether the
Service is contracted on an annual or month-to-month basis.
2.6.6 The Company will bill Customer's credit card on the date payment is due. If payment is
declined for any reason, the Company will notify Customer by electronic mail and will
continue to attempt to bill the Customer's card for 14 days unless replacement card
information is provided to Company,in which case the Company will bill the replacement
card. The Company reserves the right to terminate the agreement with Customer, unless
payment is made in full within 14 days of the Company's initial attempt to bill.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 11
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.6 Billing and Payment(cont'd)
2.6.7 If the Customer disputes a billed charge as unauthorized, the Company will remove the
disputed amount from the account or otherwise hold it from collection while the Company
investigates. If the charge is found unauthorized, it will not be rebilled. Where the
Company bills on behalf of a third party, the Company will accept and process the
Customer's dispute on that third parry's charge. Disputed unauthorized amounts will be
resolved or removed within two (2)billing cycles.
2.6.8 The Company will provide at least seven (7) days' written notice prior to the scheduled
disconnection date.A good-faith final oral notice will be attempted within twenty-four(24)
hours prior to disconnection.If disconnection is not completed within twenty-one(21)days
after the date stated in the written notice,the Company will issue a new written notice and
make a new good-faith final oral notice before disconnecting. Written notices may be
delivered by electronic means where the Customer has consented to electronic
billing/communications.
A disconnection notice will state: (a)the specific reason and rule/tariff provision;
(b) the proposed disconnection date; (c) how disconnection may be avoided,
including any available payment arrangements;(d)that the Customer may contact
the Company to dispute the bill and may file an informal complaint with the Idaho
Public Utilities Commission; (e) the exact dollar amount required to avoid
disconnection; and (f) that partial payments will be applied first to basic local
exchange charges where applicable.
2.6.9 Each bill will state at minimum: bill date, service period, payment due date, any prior
balance,payments/credits received,current charges itemized by service type and provider,
taxes, fees and surcharges listed as separate line items, and total amount due.
2.6.10 If the Customer authorizes automatic debit/credit card payment, the bill will disclose the
actual or earliest possible debit date for that billing cycle.
2.7 Disconnection of Service by Carrier for Reasons Other Than Non-Payment
2.7.1 The Company may terminate the Agreement and/or suspend Service without incurring any
liability for any of the following reasons:
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 12
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.7 Disconnection of Service by Carrier for Reasons Other Than Non-Payment(cont'd)
2.7.1.1 If Customer breaches a material obligation of the parties' agreement, which
remains uncured for 30 days following Company's written notice of breach.
2.7.1.2 Where permitted by law, where Customer becomes insolvent, bankrupt, is
liquidated or dissolved, or ceases substantially all of its business.
2.7.2 The Company may terminate Service immediately if it reasonably believes:that Customer
has violated the Company's Acceptable Use Policy or its Messaging Content Policy; if
Customer does not have the right to provide its data to us to process or if Customer's data
infringes on the rights of others; or if Customer otherwise violates the applicable law,
including US export law.
2.7.3 The Company will not disconnect service: (a)for arrears under thirty dollars($30); (b)for
amounts billed to a different customer account or for services other than
telecommunications service provided by the Company; (c)for service provided more than
four(4)years ago,absent a written payment agreement or a payment toward the debt made
less than four(4)years ago;or(d)while a bona fide billing dispute or Commission informal
complaint on the disputed amount is pending.
2.8 Disconnection of Service by Customer
Customer may terminate Service by providing notice at least 30 days before the end of the then-
current term. The Company will process Customer's termination request within one business day.
Termination will go into effect at the end of the contracted term. If notice is not timely provided
for the current term,termination will go into effect as of the last day of the following term.
2.9 Deposits
The Company does not require a deposit from the Customer, except where international calling is
enabled on a Customer's account as stated in Section 4.1. Any initial amount required to enable
international calling(e.g.,an initial$500 amount)is a usage prepayment/credit-control measure for
international calling and is not a security deposit for local exchange service. The Company does
not require security deposits for local exchange service except as permitted by Commission rules.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 13
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.10 Advance Payments
The Company collects monthly or annual recurring charges in advance based on the Service
subscription term.
2.11 Restoration of Service
The Company will provide or restore the Services when the Customer is in compliance with the
provisions of this tariff and all applicable laws, rules, regulations and policies of pertinent
government authorities and the Company determines that the Services can be provided without
undue risk to the Company or the Services provided to other Customers of the Company.
The Company will accept trouble reports at all times,maintain complete outage/impairment records
for at least two (2) years, and respond to restore service within forty-eight (48) hours for routine
interruptions and within sixteen(16)hours for priority/emergency conditions,weather and access
permitting.
2.12 Customer Service and Billing Inquiries
Customer inquiries regarding Service or billing may be made in writing or by calling the toll-free
number listed below:
Grasshopper Group,LLC
333 Summer Street, 5'Floor
Boston,Massachusetts 02210
Toll-Free: [phone]
Online Inquiries: https:Hsupport.grasshopper.com/
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5u'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 14
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.13 Customer Service and Billing Inquiries (Cont'd.)
2.13.1 Company Response to Customer Complaints
The Company shall promptly respond to Customer complaints. The Company shall:
2.13.1.A Receive trouble reports twenty-four (24) hours a day and all other
complaints during normal business hours,without toll or any other charge.
2.13.1.B Investigate all Customer complaints fully and promptly.
2.13.1.0 Handle all Customer complaints in an efficient and courteous manner.
2.13.1.1) Maintain an accurate record of each Customer complaint, including the
complainant's name, the date and nature of the complaint, and its
disposition. The record shall be kept for two years following the final
settlement or disposition of the complaint.
2.13.2 The Company accepts complaints orally or in writing and will promptly and thoroughly
investigate and communicate its findings to the Customer. The Company will not disconnect
service for the subject of a good-faith complaint while that complaint is under Company review
and the Customer cooperates in good faith to resolve it. Written complaint records will be retained
for at least one(1)year following final resolution
The Company will provide an initial oral or written response to the Commission within ten (10)
business days of notice of an informal complaint, and a complete written response within thirty
(30)days,unless an extension is granted by the Commission for active settlement discussions.
2.14 Taxes and Fees
2.14.1 Rates provided in this tariff exclude state and local taxes, such as gross receipts tax, sales
tax, municipal utilities tax, and similar applicable taxes. Taxes are listed as separate line
items on the Customer's bill.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. I
Original Page No. 15
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.14 Taxes and Fees(cont'd)
2.14.2 If a municipality,other political subdivision or local agency of government,or commission
imposes and collects from the Company a gross receipts tax, occupation tax, license tax,
permit fee, franchise fee,or regulatory fee, such taxes and fees shall,as allowed by law,be
billed pro rata to the Customer receiving service from the Company within the territorial
limits of such municipality,other political subdivision or local agency of government.
2.14.3 Service shall not be subject to taxes for a given taxing jurisdiction if the Customer provides
the Company with written verification, acceptable to the Company and to the relevant
taxing jurisdiction,that the Customer has been granted a tax exemption.
2.14.4 The Company may adjust its rates or impose additional rates on its Customer to recover
amounts it is required to remit to governmental or quasi-governmental authorities, such as
the Federal Universal Service Fund fee. In addition,and where allowed by applicable law,
we may charge a monthly Regulatory and Infrastructure Cost Recovery Fee ("Cost
Recovery Fee" or "CRF") to recover some or all costs we incur for: (i) payment of
government, quasi-governmental, or other mandatory fees (e.g., Telecommunications
Relay Service,North American Numbering Plan);(ii)compliance with legal and regulatory
requirements (e.g., number portability, fraud detection and response, data privacy,
accessibility, caller ID authentication, and response to government inquiries); (iii)
maintaining and securing network infrastructure and data centers; (iv) obtaining and
managing phone numbers and receiving calls from or terminating calls to third-party
networks; and(v)the administrative cost of collecting any of the foregoing fees or paying
compensation to other entities.This fee is not a tax and is not mandated by any government
body. It will be estimated in any quote for Services and will appear as a separate line-item
on invoices. We may adjust the CRF as appropriate.
2.14.5 Where permitted by law, the Company will add a monthly State Universal Service Fund
surcharge to each bill based upon the total intrastate billed revenues. This charge will not
exceed the amount of the assessment levied upon the Company by the Idaho Public Utility
Commission.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5u'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 16
INTEREXCHANGE SERVICE
SECTION 2-RULES AND REGULATIONS
2.15 Regulatory Changes
The Company reserves the right to discontinue Service, limit Service, or to impose requirements
on Customers as required to meet changing regulatory rules and standards of the Idaho Public
Utility Commission and the Federal Communications Commission.
2.16 Refunds or Credits for Service Outages or Deficiencies
2.16. 1 Credit allowance for the interruption of Service which is not due to the Company's testing
or adjusting, negligence of the Customer, or due to the failure of channels or equipment
provided by the Customer, are subject to the general liability provisions set forth in
Subsections 2.4.1 and 2.4.3 and Subsections 2.16.2. It shall be the Customer's obligation
to notify the Company immediately of any Service interruption for which a credit
allowance is desired. Before giving such notice, the Customer shall ascertain that the
trouble is not being caused by any action or omission by the Customer within his control,
or equipment,if any,furnished by the Customer and connected to the Company's facilities.
No refund or credit will be made for the time that the Company stands ready to repair the
Service and the Customer does not provide access to the Company for such restoration
work.
2.16.2 No credit shall be allowed for an interruption of a continuous duration of less than twenty-
four hours after the Customer notifies the Company.
2.16.3 The Company will accept trouble reports at all times, maintain complete
outage/impairment records for at least two(2)years, and respond to restore service within
forty-eight (48) hours for routine interruptions and within sixteen (16) hours for
priority/emergency conditions,weather and access permitting.
2.16.4 Reserved for Future Use.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5a'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 17
INTEREXCHANGE SERVICE
SECTION 3-DESCRIPTION OF SERVICE AND RATES
3.1 Timing of Calls Calculated on a Per-Minute Basis
3.1.1 When Billing Charges Begin and End for Phone Calls
Customer's usage charged on a per-minute basis is calculated on the actual usage of the
Company's providers' network. Usage begins when the called party picks up the receiver
(i.e. when 2-way communication, often referred to as "conversation time", is possible.).
When the called party picks up is determined by hardware answer supervision in which the
local telephone company sends a signal to the switch or the software utilizing audio tone
detection. When software answer supervision is employed,up to 60 seconds of ringing is
allowed before it is billed as usage of the network. A call is terminated when the calling
or called parry hangs up.
3.1.2 Billing Increments
The minimum call duration for billing purposes is 18 seconds for a connected call. Calls
beyond 18 seconds are billed in 6 second increments.
3.1.3 Per Call Billing Charges
Billing will be rounded up to the nearest penny for each invoice.
3.1.4 Uncompleted Calls
There are no charges for uncompleted calls.
3.2 Service Offerings
3.2.1 Inbound 800/Toll-Free and Long Distance Service
Company's Service plans are offered to business Customers.Each Service plan includes at
least one toll-free and/or local number, at least one user, at least one extension,and access
to basic features. Service is provided from presubscribed, dedicated or shared use access
lines. A monthly or annual recurring service charge applies. Rates for Company's Service
plans are set forth in Section 4 of this tariff.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 50'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 18
INTEREXCHANGE SERVICE
SECTION 4—RATES
4.1 Inbound 800/Toll-Free and Long Distance Service
Plan True Solo Solo Plus Small Business
Monthly Price* $18 per month $32 per month $70 per month
Annual Price* . $168 per year $300 per year $660 per year
Feature True Solo Solo Plus Small Business
Users and Phone Numbers
Number of Users Included 1 Unlimited Unlimited
Business Phone Numbers 1 1 4
Included
Additional Phone Numbers $9 per month each $9 per month each(annual $9 per month each(annual
plan); plan);
$10 per month each $10 per month each
(monthly plan) (monthly lan
Extensions Included 1 3 Unlimited
Additional Extensions Not Available $3 per month each(annual Unlimited
plan);
$5 per month each
(monthly plan)
Core Features
24/7 Support Included
Business Texting Unlimited
(To US and Canada Only) (Ten Digit Long Codes Numbers are subject to brand and campaign registration and
maintenance fees assessed by The Campaign Registry)
Mobile+Desktop App Included
Call Forwarding Included
Call Recording Not Available Included
VoIP+WiFi Calling Included
Virtual Fax Included
Voicemail Included
Read Your Voicemail
(transcription)
Instant Response Included
Custom Greetings Included
Call Transfers Not Available Included
Simultaneous Call Handling Not Available Included
Incoming Call Control Included
Reporting Included
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210

Grasshopper Group, LLC Idaho Tariff No. 1
Original Page No. 19
INTEREXCHANGE SERVICE
SECTION 4—RATES,CONT'D
Pricing Notes
*Bundled plan pricing includes unlimited minutes to the continental US and Canada only.
Calls to destinations outside of the continental US and Canada("international calling")are charged
per minute in accordance with Section 3.1 of this tariff. Rates may vary depending on destination.
Current destination rates are available here.
An initial$500 deposit is required to activate international calling.Actual call minutage is deducted
from this initial deposit until it is depleted. Once depleted, international calling minutage fees are
invoiced monthly in arrears,regardless of whether the account is contracted on an annual or month-
to-month basis.
4.2 Consequence for Non-Payment
The Company may cancel Service or terminate its agreement with Customer without further notice
or obligation to Customer if payment in full for Services has not been 14 days following the
payment due date.
4.3 Special Promotions
The Company may,from time to time,offer special promotions to its customers,including waiving
or reducing certain charges and discounting plan subscription rates. Upon renewal of Customer's
subscription, discounted pricing may expire. Unless prohibited by law,the Company may modify
or discontinue any coupons, credits, sales, and special promotions at any time in its sole and
absolute discretion.
Issued: October X, 2025 Effective: October X, 2025
Issued By: Michael Rubin, President
Grasshopper Group, LLC
333 Summer Street, 5t'Floor
Boston, Massachusetts 02210