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HomeMy WebLinkAbout20250903Response to Comments.pdf RECEIVED September 03, 2025 VALIANT IDAHO, LLC IDAHO PUBLIC TIC UTILITIES, LLC UTILITIES COMMISSION 151 CLUBHOUSE WAY SANDPOINT, ID 83864 (208) 265-0400 wh@theidahoclub.com BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION CASE NO. VID-W-25-02 IN THE MATTER OF THE APPLICATION OF ) TIC UTILITIES,LLC FOR AUTHORITY TO ) RESPONSES TO COMMENTS INCREASE ITS RATES AND CHARGES FOR OF COMMISSION STAFF WATER SERVICE IN THE STATE OF IDAHO ) & PUBLIC COMMENTS 1 COMES NOW TIC Utilities, LLC, an affiliate of Valiant Idaho, LLC, ("Company") and holder of Certificate of Public Convenience and Necessity No. 554 from the Idaho Public Utilities Commission("IPUC"), hereby is responding to the Comments of the Commission Staff dated August 6, 2025 ("IPUC Staff Comments") and the public comments related to the Company's rate case and related documentation ("Public Comments"). RESPONSES TO IPUC STAFF COMMENTS RATE BASE - CONTRIBUTIONS IN AID OF CONSTRUCTION ("CIAC") (ADJUSTMENT NO. 1): Company disputes that IDAPA 31.36.01 applies to Company and its water system. IDAPA 31.36.01 reads as follows: "101. SMALL WATER COMPANIES DEFINED (RULE 101). Small water companies are water corporations as defined by the Public Utilities Law that: O1. Gross Revenue. Have or anticipate not more than fifty thousand dollars ($50,000) annual gross revenues from water operations, or 02. Customer Base. Provide service to fewer than three hundred (300) customers or propose initially to provide service to fewer than three hundred(300) customers. 102. PRESUMPTION OF CONTRIBUTED CAPITAL(RULE 103). In issuing certificates for a small water company or in setting rates for a small water company, it will be presumed that the capital investment in plant associated with the system is contributed capital, i.e., that this capital investment will be excluded from rate base." Company asserts that it is not a"small water company"under these criteria as Company has annual gross revenues from operations that exceed fifty thousand dollars ($50,000), and Company's customer base exceeds three hundred(300) customers. As a result, IPUC should not presume that Company's capital investment in Plant In Service is contributed capital, nor should IPUC exclude Company's capital investment from its rate base. Recognizing that certain capital investments by Company were or will be directly related to its real estate development activities, Company has specifically excluded the following such capital investments from its requested Plant In Service determination: (1) acquisition costs for the legacy components of the water system; (2) mainline extensions and infrastructure specific to the development of additional subdivisions whether completed or planned; and, (3) a pro-rated percentage of all other capital investments to reflect the percentage of Company properties owned or developed since the date on which Company became the water system operator, September 22, 2020. Company reasserts that September 22, 2020 is the appropriate cut-off for Company's lot sales and development activities for the purpose of determining Plant In Place. Until the water system was legally transferred to Company and approved for service by IDEQ, Company was not the water provider, was not benefitting from the ownership of the water system, and it was not a certainty that Company would ultimately be approved to operate the water system. To the contrary, Company incurred significant expenses maintaining the legacy systems and adding the remaining infrastructure necessary to complete the water system, without receiving any corresponding income from customers during that period of ownership. Company disagrees with IPUC Staff's calculation of the appropriate ratio of CIAC to total actual capital investment by Company. There should be no presumption of contributed capital from lot sales prior to Company's approval by IDEQ to provide water service. Actual development activity and lots sales that predate operation of the water system were obviously not dependent upon the future prospect of operating the system since such future operation was speculative. Further, as stated above, the actual costs for infrastructure such as mainline extensions for new subdivisions and the completion of unfinished subdivisions, whether before or after Company was approved to operate the system, have already been excluded by Company from its request for consideration as Plant in Service. Company disagrees with IPUC Staff's use of"Total Lots of the Development at Time of Sale +All Planned and Platted Lots"to calculate the appropriate ratio of CIAC to total actual investment by Company. To clarify, Company did not acquire the legacy component parts pursuant to a sale. Company acquired these assets via a foreclosure of secured debt. Further, at the time Company acquired the legacy system components and incurred the capital costs to complete the system, it was yet to be determined whether Company would actually plat or develop those lots, rendering the sale of those lots unrelated, or at best speculative, in relation to Company's potential operation of the system. Regardless, even if Company does complete these subdivisions, the actual incremental costs for the related mainline extensions, increased capacity of the wells and other necessary infrastructure, has not been and will not be included in Company's requested Plant in Service. Per IPUC Staff's Attachment C, a total of one hundred eighty-seven(187) "Plots Sold Prior to Sale" is used as the numerator and three hundred sixty- nine (369) "Total Plots to Serve" is used as the denominator. Excluded from the numerator are thirty-three (33) "Additional Plots Before GRC" and forty-five (45) "Additional Planned Plots", for which Company is not and will not claim the infrastructure costs of those subdivisions in its requested Plant in Service. Thus, at a minimum, IPUC should consider no less than one hundred eighty-seven(187) "Plots Sold Prior to Sale" as the numerator and no more than two hundred ninety-one (291) "Total Plots at Sale" as the denominator. Thus, a more appropriate ratio would be 64.26% of the total Plant in Service being allocated to third party lot owners and 35.74% of the total Plant in Service allocated to Company CIAC. Thus, Company asserts that the appropriate calculation of Plant In Service be no less than$586,263, with the appropriate adjustments to Accumulated Amortization and Depreciation that would result. In summary, Company is requesting that Plant in Service be calculated based on a pro rata share of the component parts of the system for which Company incurred 100% of the costs to provide service to all of the customers within the service area, and which are not specifically related to Company's development activity. Excluded from this request are the acquisition costs of the legacy systems, subdivision specific costs that are related to Company's development activities, and infrastructure costs that benefit some but not all customer lots. As a result, Company asserts that the appropriate adjustment should be as Company requested, because it reflects the pro rata share of actual costs incurred by Company for infrastructure that benefits owners and parcels for which Company did not and could not benefit economically, as a developer or otherwise. SERVICES (IDEA FACILITIES PLAN): Company acknowledges and agrees that the final actual cost for the IDEQ Facilities Plan is $35,889 through June 2025. Company disagrees that this amount should be deducted from Operations & Management as recommended by IPUC Staff in Adjustment No. 15. This is explained in more detail below. METERS & METER INSTALLATION: Company acknowledges and agrees with the proposed adjustment to the total costs for meters and meter installations. However, Company disagrees that the installation of the remaining meters should be required, due to a significant upfront cost to Company without any corresponding additional revenue for at least one year to offset the significant costs of such meters. DEPRECIATION FOR PRO FORMA PLANT (ADJUSTMENT NO. 3): Company disagrees with IPUC Staff's conclusions related to Depreciation. Company proposes the adjustment related to depreciation of Plant In Service be increased to reflect a higher Plant In Service determination for the reasons discussed above in Rate Base - Contributions In Aid Of Construction ("CIAC") (Adjustment No. 1). REVENUES (ADJUSTMENT NO. 4): Company acknowledges IPUC Staff's conclusions related to the gross potential revenue from operations. However, actual revenue is also dependent upon the actual percentages of collections and credit loss. To date, Company has not generated actual revenue of$165,240 in any single year of operations. Actual total revenue for 2024 was $128,039. Actual total revenue for 1 st and 2nd Quarter of 2025 was $64,323. Thus, Company proposes that the revenue adjustment reflect actual revenue collected and not hypothetical gross potential revenue. Thus, Company requests that the revenue calculations be based on actual revenue for 2024 and the first half of 2025. EXPENSE ADJUSTMENTS - PUC FEES ADJUSTMENT (ADJUSTMENT NO. 5): Company acknowledges and agrees with IPUC Staff's conclusions as to PUC Fees Adjustment. EXPENSE ADJUSTMENTS - SALARY ADJUSTMENT(ADJUSTMENT NO. 6): Company disagrees with IPUC Staff as to its methodology and conclusions regarding the appropriate salary for a professional manager. The manager is responsible for profit& loss, management of professional engineers and attorneys,planning and financing of capital improvements, legal and regulatory compliance,billing and customer service, and tax matters, among other responsibilities. First, using general data from the US Bureau of Labor Statistics for the generic title of"Manager" is flawed because it does not distinguish between Managers based on job responsibilities, industry, geographic region, current labor market conditions or credentials, among other criteria—all which are critical to salary determinations. At a minimum, IPUC should have relevant data on the management salaries for similarly sized water systems in Idaho and need not rely upon general national data that is inherently flawed. For perspective, Company pays nearly$38,000 per year for a full-time equivalent Grill Cook, when including hourly wages and payroll taxes and assuming a 35-hour work week. Such a position obviously is not responsible for any of the management functions described above. For Company's other management positions General Manager,Assistant General Manager, Food&Beverage Manager and Ground Maintenance Manager none earn less than $75,000 per year with the General Manager and Assistant General Manager earning over$100,000 per year. In fact, Company does not have any full-time equivalent employees that work year around who earn less than the proposed salary expense. As a result, Company reasserts that the proposed salary of $48,000 is appropriate for the level of expertise required and job responsibilities. EXPENSE ADJUSTMENTS - E3 CONSULTING EXPENSES RECLASSIFICATION (ADJUSTMENT NO. 7): Company acknowledges and agrees with IPUC Staff's conclusions as to the proposed E3 Consulting Expenses Reclassification. EXPENSE ADJUSTMENTS - E3 WASTEWATER EXPENSES (ADJUSTMENT NO. 8): Company acknowledges and agrees with IPUC Staff's conclusions as to the E3 Wastewater Expenses. EXPENSE ADJUSTMENTS - SEWER EXPENSES FROM PRODUCTION REQUEST NO. 34 (ADJUSTMENT NO. 9): Company acknowledges and agrees with IPUC Staff's conclusions as to the Sewer Expenses inadvertently included. EXPENSE ADJUSTMENTS - CHEMICAL ADJUSTMENT (ADJUSTMENT NO. 10): Company disagrees with IPUC Staff's conclusions and suggested adjustment for chemicals. Company saw significant growth in the number of active connections in the last eighteen(18) months. Company also introduced an ATEC filtration system in 2023, which greatly increased the efficiency and operational quality of the water system,but also greatly increased the chemical requirements. It is inaccurate for IPUC Staff to give any weight in its calculations to include 2021, because Company had just recently commenced operations, was not operating the ATEC filtration system and had many fewer active connections. Including 2021 skews the chemical costs below the actual costs incurred in 2023, 2024 and the monthly average in 2025. Thus, Company proposes that the actual costs from 2024, the most recent full year of operations, or the actual costs from the first half of 2025 grossed up for a full year,be used. Those calculations represent a more accurate cost basis that reflects the actual chemical needs for treatment at the source wells and the ATEC filtration system for all of the current active connections. EXPENSE ADJUSTMENTS -ANNUALIZING WATER TESTING (ADJUSTMENT NO. 11): For similar reasons as to IPUC Staff's proposed chemical adjustment, Company disputes IPUC Staff's conclusions and suggested adjustment for water testing. This proposed adjustment is based on a three-year average during which Company saw significant growth in the number of active connections and Company introduced the ATEC filtration system, both of which increased the water testing requirements of the system. Including any years during which there were fewer active connections and before the ATEC filtration system was operable skews the water testing costs below the actual costs incurred in 2023, 2024 and the monthly average in 2025. Thus, Company asserts that the actual costs from 2024, or the actual costs from the first half of 2025 grossed up for a full year, will provide a more accurate cost basis for the water testing requirements for the current active connections. If IPUC Staff's recommendations are used, it will require Company to undergo a second rate case in 2026 to account for actual costs which is inefficient and cost prohibitive to Company and its customers when actual data is available now that could prevent a subsequent rate case in 2026. Instead of the 4-year average, Company proposes that IPUC Staff simply calculate this based upon the actual expenses from 2024 and 2025. EXPENSE ADJUSTMENTS -ATTORNEY FEES (ADJUSTMENT NO. 12): Company acknowledges and agrees with IPUC Staff's conclusions as to non-recurring Attorney Fees related to a proposed sale of the water system. EXPENSE ADJUSTMENTS -RATE CASE EXPENSES (ADJUSTMENT NO. 13): Company acknowledges and agrees with IPUC Staff's conclusions as to Attorney Fees related to IPUC regulation and this rate case. EXPENSE ADJUSTMENTS - ELECTRICITY ADJUSTMENT (ADJUSTMENT NO. 14): For similar reasons as to IPUC Staff's proposed chemical and water testing adjustments, Company disputes IPUC Staff's conclusions and suggested adjustment for electricity. Again, this is based on a four-year average during which Company saw significant growth in the number of active connections and Company introduced the ATEC filtration system, both of which increased the electricity requirements of the system. Including portions of 2021, a year in which Company was not operating the ATEC filtration system and had many fewer active connections, while inexplicably excluding a 12-month period as an"outlier" in a four-year average, skews the electricity costs well below the actual costs incurred in 2023, 2024 and the monthly average in 2025. Thus, Company asserts that the actual costs from 2024, or the actual costs from the first half of 2025 grossed up for a full year, will provide a more accurate cost basis that reflects the actual electricity needs for all of the current active connections. To highlight this further, IPUC Staff is recommending $9,794 per year in assumed electricity. In 2024, Company's actual total was $22,671, and for the first six months of 2025 the actual total was $17,087. Thus, using a 4-year average is flawed and will require Company to undergo a second rate case in 2026 to account for its actual costs, the data for which is available and reviewable now. Instead of the 4-year average, Company proposes that IPUC Staff simply calculate the costs based upon the actual expenses from 2024 and 2025, because that data is significantly more accurate and available, and it materially impacts Company's rate base. EXPENSE ADJUSTMENTS -RECLASSIFYING EXPENSES RELATING TO WATER FACILITY PLAN (ADJUSTMENT NO. 15): As stated earlier under Services (IDEQ Facilities Plan), Company acknowledges and agrees that the final actual cost for the IDEQ Facilities Plan is $35,889 through June 2025. However, Company disputes that this amount should be deducted from the Materials & Supplies - Operation&Maintenance expenses as recommended by IPUC Staff in Adjustment No. 15. Company did not include these amounts in its 2024 or 2025 Income and Expense statements. Rather, for tax purposes, Company capitalized these costs and reported them on the Company's Balance Sheet, and not as an annual operating expense. Thus, simply reducing the Materials & Supplies - Operation&Maintenance by the amount of$35,889 is incorrectly reducing the annual operating expenses recognized under Materials & Supplies - Operation& Maintenance. Company proposes that this amount not be deducted from the Materials & Supplies—Operations & Management expenses. RATE OF RETURN: Company acknowledges and agrees with IPUC Staff's conclusion as to the proposed Rate of Return. TAXES AND NET TO GROSS MULTIPLIER: Company acknowledges and agrees with IPUC Staff's conclusions as to the proposed Taxes and Net to Gross Multiplier. TAX RATES: Company acknowledges and agrees with IPUC Staff's conclusion as to the appropriate Tax Rates. PUC ASSESSMENT: Company acknowledges and agrees with IPUC Staff's conclusion as to the PUC Assessment. RATE DESIGN: Company acknowledges IPUC Staff's conclusions as to the proposed Rate Design,but reasserts that Company's proposed changes to the revenue requirement inputs described herein be considered and permitted by the Commission. A non-flowing rate, or standby fee, is appropriate in this case. Company has a responsibility to maintain fire suppression and flow for all parcels within the service area, and Company incurs significant incremental costs to build and maintain a much larger system for future flowing customers. Said differently, standby fees strike a fair balance between Company viability and customer rate fairness. If standby fees are not permitted, the flowing customers will be forced to subsidize construction and maintenance costs to maintain Company viability and consequently, customer rates will necessarily be significantly higher. METER READING: Company acknowledges IPUC Staff's conclusion as to the benefits of metering water usage. However, Company is concerned that initial and prospective costs of meters are not properly recognized in the IPUC Staff's Comments, because such costs will not be recoverable for another year after the completion of the rate case. These initial costs also do not appear to be recoverable at all from the customers with active connections. Thus, Company proposes that reimbursement for the actual cost to install all meters, including those for existing active connections, be permitted under the final tariff schedule. NON-RECURRING CHARGES -HOOKUP FEE: Company acknowledges IPUC Staff's conclusion as to reimbursement for the actual costs of hookups and supervision of new hookups. However, Company is concerned that initial and prospective costs of meters are not properly recognized in the IPUC Staff's Comments, again because these initial costs do not appear to be recoverable from the customers with active connections. Further, given that the legacy infrastructure was not installed by Company, there are situations that arise where distribution lines and meter setters installed by Company's predecessor are not located where the as-built engineering drawings show them, and in some cases, not installed at all. Thus, Company proposes that the tariff schedule provide for the reimbursement of all actual costs to locate and hookup to existing distribution lines, and to install all meters and meter setters. Company also requests that the property owners be solely responsible for the correction of any unauthorized or non-compliant hookups that predate Company's ownership and operation of the system. NON-RECURRING CHARGES -RECONNECTION CHARGE: Company acknowledges and agrees with IPUC Staff's conclusion as to Reconnection Charges. NON-RECURRING CHARGES -LATE PAYMENT CHARGE: Company acknowledges and agrees with IPUC Staff's conclusion as to Late Payment Charges. Due to significant historic accounts receivable balances, Company requests that,upon the conclusion of this rate case and establishment of the allowable Late Payment Charges, Company be permitted to apply the approved Late Payment Charges to all outstanding balances including those that predate the rate case. NON-RECURRING CHARGES -IDEQ CHARGE: Company acknowledges and agrees with IPUC Staff's conclusion as to the IDEQ Charge. NON-RECURRING CHARGES -FRANCHISE CHARGE: Company acknowledges and agrees with IPUC Staff's conclusion as to Franchise Charge. NON-RECURRING CHARGES -FIRE HYDRANT INSTALLATION CHARGE: Company disagrees with IPUC Staff's conclusions as to Fire Hydrant Installation Charges. Company proposes that the "Uniform Main Extension Rule for Small Water Companies" should not apply as Company does not meet the Idaho Code definition of a"small water company". Specifically, as it relates to Fire Hydrant Installations, these are not possible without incurring actual and significant costs. Company asserts that, at a minimum, Company should be reimbursed for its actual costs. NON-RECURRING CHARGES -RETURN CHECK CHARGE: Company acknowledges and agrees with IPUC Staff's conclusions as to Return Check Charges. TARIFF: Company acknowledges and agrees with IPUC Staff's proposed requirement for an updated Tariff within thirty (30) days of the issuance of IPUC's final order. SUMMARY: Company acknowledges and agrees with many of the conclusions and adjustments recommended by IPUC Staff. However, Company has lost money while not receiving any compensation for management or return on investment since assuming operational control of the water system. If IPUC adopts all of the proposed adjustments, Company, which has suffered operating losses in each of the preceding years of operation and during the IPUC review and rate case, will again suffer such operating losses for 2025 and 2026. If so, Company will not only lose money after the conclusion of the rate case,but will most likely also lose interest in continuing to subsidize the operations at some point in the near future. GENERAL RESPONSES TO PUBLIC COMMENTS Company reasserts its claim that all Plant In Service should not be presumed to be CIAC as Company does not meet the Idaho Code definition of a"small water company". Company asserts that a significant percentage (no less than 64.26%) of the investment capital was spent for Plant In Service for the benefit of many lots within the service area that were not owned, developed or sold by Company. Thus, Company did not and will not derive development profits from those lots. Again, it should be noted that Company has not requested as part of the Plant In Service determination any return of, or return on, capital for acquisition costs of the legacy system infrastructure, or for future infrastructure costs for the development of new lots. Company asserts that public comments and claims that are clearly outside the legal jurisdiction of IPUC are not applicable or relevant, and thus should not be considered. Notably, public comments related to the following topics should not have any bearing on this rate case and the determination of final water rates: (1)water system capacity, condition and compliance with IDEQ regulations; (2)third-party owned wastewater service and systems; (3)wastewater reuse; (4) golf course operations, management or membership issues; (5) The Idaho Club PUD homeowners association("Idaho Club HOA") operation and management; (6) legal rights of parties under The Idaho Club PUD Declaration of Covenants, Conditions and Restrictions ("DCCRs"); (7) Bonner County or Idaho Code regarding the recording and requirements for plats; (8) legal ownership structure of Company and assumed tax implications; (9) Idaho Fire Code; and, (10) wholly unsubstantiated and unproven allegations of discriminatory pricing or retaliation. In response to comments that the proposed rate increases are not just and reasonable under Idaho Code, Company firmly disagrees. Company has specifically followed the legal process to establish its initial rates under IPUC regulation,based in large part on feedback from IPUC Staff. In the preceding years during which Company rates were not regulated by IPUC, Company absorbed operating losses,was not compensated at all for management, and did not earn any return on its invested capital. Based on feedback from IPUC Staff, Company is not required to operate at annual losses, manage the operations without just compensation, nor required to earn less than a fair return on its capital investment in Plant In Service. The purpose of the IPUC rate case is to strike a balance between Company viability and the fairness of customer rates for water service. This is determined by what is just and reasonable for customers to pay,but also by what is just and reasonable for the operator of the water system to collect as revenue and a livable wage. Forcing operating losses, zero compensation for management, and zero return of capital invested would not only be unjust and unreasonable for Company, but would also be an unsustainable rate model that would ultimately result in the financial failure of Company and loss of potable or treated water to customers. As to the percentage increase to previous rates, this should not be a determining factor, as the previous rates while unregulated resulted in operating losses,no compensation for management and no return on capital invested. As for any alleged inadequate justification, the IPUC rate case required six (6)Production Requests of IPUC Staff, that included a total of fifty-one (51) separate document requests, all of which have been satisfied by Company to the best of its ability. As IPUC Staff and IPUC know, this is an extremely thorough process,which includes a full audit of Company's operations, and is far from inadequate. Company also believes that this information is readily available to the public from IPUC to the full extent required by Idaho Code. As for the alleged discriminatory rate structure, the rate schedule proposed is subject to IPUC approval, and the final determination as to the allocation of Company's revenue requirement among the various classes of customers will ultimately be established by IPUC at the conclusion of the rate case. However,based on historical precedent in previous rate cases, it has more often been determined by IPUC that finished homes, or"flowing customers",be required to pay a significantly higher rate than"non-flowing customers". As for the principle of gradualism, Company does not believe that this appears in the Idaho Code, nor was it discussed during Company's many interactions with IPUC Staff. As a result, Company does not believe it is relevant to this rate case. Notwithstanding that, the principle of gradualism does not strike the balance between Company viability and the fairness of a customer rate base, so it is neither just nor reasonable under the Idaho Code standards. Said differently, if gradualism bankrupts Company and results in Company's inability to offer safe water, gradualism cannot be reasonable. As for an alleged excessive rate of return, preceding this rate case, Company's rate of return was zero percent, or more accurately less than zero percent, as Company absorbed operating losses without any return on invested capital. This is evidenced in Company's submitted financials that is now available to the public. One of the purposes of the rate case is for IPUC to determine both what is the amount of allowable invested capital to be included in the rate base as Plant In Service and what is a fair rate of return for Company on such invested capital. This fair rate of return will be determined by IPUC at the conclusion of the rate case, and will likely be consistent with those allowed for other regulated water systems in Idaho. Company disputes, in large part, the history of the acquisition of the water system. Company, originally as a lender after acquiring the outstanding senior debt, acquired the water system as part of a foreclosure of various properties owned by the previous developer. The assets acquired included all of the legacy component parts of the water system except the source wells and one reservoir. Through a lengthy legal process, it was determined that Company was the legal owner of the legacy water system infrastructure, excluding the source wells and one reservoir. As a result, Company assumed the liability of providing water to all of the water system customers within The Idaho Club PUD, and not just the lots and development parcels acquired by Company. Without Company bearing the costs of new source wells, a chlorination system, two reservoirs, and later the ATEC filtration system, the homeowners and lot owners that acquired their properties prior to Company's acquisition would not have had a viable source of water going forward. Simply put, Company was obligated to provide a water system to service the entire set of owners, and not only those lots from which Company would benefit financially through ownership or future development. As for system expansion, Company has proposed a Plant In Service determination based on an allocation of its invested capital between owners of properties prior to Company's acquisition and operation of the water system, while specifically excluding the invested capital for which Company directly benefitted or will benefit as a property owner or developer. In spite of this claim, it should again be noted that Company has not requested as part of its Plant In Service determination any return on capital for acquisition costs of the legacy system components, the costs or value of legacy infrastructure that was acquired, or future infrastructure costs for the development of new homesites. RESPONSES TO PUBLIC COMMENT NO. 4 - CHRISTOPHER NORTON: Due to the lengthy and largely inaccurate Public Comments from Christopher Norton ("Norton"), Company is compelled to address these comments separately. To address the many duplicative claims made in Norton's public comments, Company again asserts that comments and claims that are clearly outside the legal jurisdiction of IPUC are not applicable or relevant, and thus should not be considered when determining Company's water rates. Notably, Norton's comments related to the following topics should not have any bearing on this rate case and the determination of final water rates: (1)water system capacity, condition and compliance with IDEQ regulations; (2)third-party owned wastewater service and systems; (3)wastewater reuse; (4) golf course operations, management or membership issues; (5) The Idaho Club HOA operation and management; (6) legal rights of parties under The Idaho Club DCCRs; (7) Bonner County or Idaho Code regarding the recording and requirements for plats; (8) legal ownership structure of Company and assumed tax implications; (9) issues related to Idaho Fire Code; (10) claims related to Norton's non-compliant connection to the water system that predate Company's operation of the water system; and(11) wholly unsubstantiated and unproven allegations of discriminatory pricing or retaliation against Norton. According to the timeline in Norton's comments, he commenced construction of his home "beginning in 2019" and completed it in"early 2020." It is hereby noted that Company did not commence operations of the water system until September 22, 2020. Even though this is an IDEQ issue, the water pressure claims warrant context given the unsubstantiated claims of retaliation by Norton. Any water pressure issues existed when Norton commenced construction and later completed his home,before the water system was owned or operated by Company. Further, any current water pressure issues are directly related to Norton's non-compliant connection to a 12"transmission main rather than the 3"pressurized distribution line that is designed to service his home. This connection, deemed non-compliant by IDEQ, was made before Company commenced operations of the water system. Thus, it is unclear to Company whose financial responsibility it is to correct such a non-compliant connection made prior to Company assuming operational control of the system. Company asserts that any costs related to correcting this non-compliant connection should be borne by Norton, the party who made the non-compliant connection in the first place. While much is made by Norton of retaliation, Company hereby asserts that there are a minimum of thirty-eight(38) claims made by Norton in his public comments that are wholly unsubstantiated allegations, intentionally misleading, speculative at best, and patently false at worst. To the extent that Norton is making unsubstantiated or false statements about the water system and other actions by Company, as he has in the past in a public forum, Company believes that such comments rise to the level of defamation per se under Idaho law. Thus,Norton's claims of retaliation in the context of this rate case are not credible as IPUC also does not regulate Company's legal rights to pursue private civil claims for defamation under Idaho law, or Company's rights to operate and manage businesses that are clearly outside IPUC jurisdiction. The alleged non-compliance with"IDEQ, Fire District and related standards" are outside the jurisdiction of IPUC and purview of this rate case. Regardless, Company disputes such claims as there are no pending or current determinations of non-compliance from IDEQ other than those related to Norton's non-compliant water connection, any Fire District, Bonner County or any other governing body. Company acknowledges and agrees that it is required to abide by Idaho Code related to billing, customer service and other operational issues related to the financial management of the water system. Thus, Company has complied and is fully prepared to comply going forward. Company disputes that the requested return on Plant In Service should be adjusted for the reasons stated in this response. Norton makes unsubstantiated claims about the "actual equity/ debt structure"without any basis in fact. Company's capital structure has been provided and explained to IPUC Staff, as has Company's organizational structure. Alleged"business operations concerns and possible improprieties" are baseless,unsubstantiated and speculative at best, and should not be factors in determining Company's fair rate of return. Company acknowledges and agrees that the final determination as to what is a fair rate of return will be determined by IPUC and established at the conclusion of the rate case. Generally, since taking over the water system, Company has suffered significant annual operating losses, so it is illogical to conclude that necessary subsidies from an affiliated development entity were somehow burdening the water system operations. To the contrary, without the financial support of Company's development entity, the water system would have been financially insolvent, in large part because its operations must serve many more connections than just those owned or developed by Company, and from which Company will not derive any development profits. Issues related to billing and accounting were primarily due to a change of management to Gem State Infrastructure when under contract to sell the water system prior to IPUC regulation. Billing has since been transferred back to Company, and reassigned to Panhandle Management, its previous and current billing agent. Such issues are being addressed. Most importantly, no customers, including Norton, have been over-charged as a result. Finally, while Company provides water to The Idaho Club clubhouse, also owned by Company, the irrigation needs of The Idaho Club golf course are not provided by the water system that is the subject of this rate case. Such irrigation needs are 100% satisfied by a combination of a separate water right that allows Company to draw water specifically for irrigation from the Pack River and from the disposal of treated wastewater from the wastewater system owned and operated by Gem State Infrastructure. The water needs of The Idaho Club clubhouse are accounted for in IPUC Staff's recommendations, which Company acknowledges and agrees is appropriate, and will be billed to The Idaho Club, once the IPUC finalizes this rate case. Please direct any questions or correspondence related to these Responses at the following address and/or phone number. William Haberman Manager TIC Utilities, LLC 151 Clubhouse Way Sandpoint, ID 83864 (208) 265-0400 wh&theidahoclub.com DATED at Sandpoint, ID, this 3rd day of September, 2025. Respectfully submitted, TIC UTILITIES, LLC William Haberman Manager