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HomeMy WebLinkAbout20040803Vol I.pdfORIGINAL BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF) A\TISTA CORPORATION FOR AUTHORITY TO INCREASE ITS RATES AND CHARGES FOR ELECTRIC AND NATURAL GAS SERVICE TO ELECTRIC AND NATURAL GAS) CUSTOMERS IN THE STATE OF IDAHO. PLACE: DA TE : HEARING BEFORE CASE NOS. AVU-04-1 AVU-O4- Idaho Public Utilities Comrrission Office .of the Secretary RECEIVED AUG- 1 2004 Boise. Idaho COMMISSIONER PAUL KJELLANDER (Presiding) COMMISSIONER MARSHA H. SMITH COMMISSIONER DENNIS S. HANSEN Commission Hearing Room 472 West Washington Street Boise, Idaho July 19, 2004 VOLUME I - Pages 1 - 129 COURT REPORTING cft/'tlf1f the ~I (J()Jf(/I(fU(Ir:, .s7,fU 1978 POST OFFICE BOX 578 BOISE, IDAHO 83701 208-336-9208 For the Staff:SCOTT WOODBURY / Esq. and LI SA NORDSTROM / Esq. Deputy At torneys General 472 West Washington Boise / Idaho 83702 For Avista:DAVID J. MEYER, Esq. Avista Corporation Post Office Box 3727 1411 East Mission Avenue Spokane, Washington 99220-3727 For Potlatch:IVENS PURSLEY LLP by CONLEY E. WARD, Esq. 601 West Bannock StreetBoise, Idaho 83702 For Coeur Silver Valley:EVANS, KEANE by CHARLES L.A. COX, Esq. Post Office Box 659 III Main Street Ke 11 ogg , Idaho 8 3 8 3 7 For Community Action:BRAD M. PURDY / Esq. Attorney at Law 2019 North Seventeenth StreetBoise, Idaho 83702 HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID APPEARANCES 83701 WITNESS EXAMINATION BY PAGE Scott L. Morris (Avista)Sworn Mr. Meyer (Direct) Prefiled Direct Mr. Woodbury (Cross) Mr. Ward (Cross) Commissioner Smith Commissioner Hansen Commissioner Kj ellander Malyn K. Malquist (Avista) 106 Mr. Meyer (Direct) Prefiled Direct Mr. Ward (Cross) NUMBER PAGE For Avista: Avista Service Terri tory Map Premarked Admitted 1 . 2 .Long-Term Securities Credit Ratings PremarkedAdmitted 106 (Wi thdrawn)4 . For Potlatch: 214.Avista Response to Potlatch Request No. Marked 107 Admitted 1348 Avista Response to Potlatch Request No. 28 Marked 107Admitted 1348 215. HEDRICK COURT REPORTING O. BOX 578, BOISE, ID 83701 INDEX EXHIBITS BOISE , IDAHO, MONDAY , JULY 19,2004 9:30 A. COMMISSIONER KJELLANDER:This isGood mornlng. the time and place for a technical hearing in Case Nos. AVU-E- 04 -1 and AVU-G- 04 -It I S a technical hearing in the matter of the Application of Avista Corporation. And let me see if we've got an issue wi th our speaker system already. Okay.Where was I?This is a technical hearing ln the matter of the Application of Avista Corporation for authori ty to increase its rates and charges for electric and natural gas service to electric and natural gas customers in the state of Idaho. My name's Paul Kj ellander , and I'll be the Chair of these proceedings.To my right is Commissioner Dennis Hansen , and to my left is Commissioner Marsha Smith. And I guess we're ready now for the appearances of the parties, and let's begin with Avista. Thank you.Appearing for Avista,MR . MEYER: David Meyer , Vice President and Chief Counsel for Regulatory Affairs.Would you like a long form? COMMISSIONER KJELLANDER:Oh, your microphone. Is a little red light on? MR. MEYER:Is it on the bottom? HEDRICK COURT REPORTING P. O. BOX 578, BOISE, ID COLLOQUY 83701 MR. WOODBURY:Push thi s MR . MEYER:Stay close, Scott. David Meyer , Vice President and Chief Counsel for Regulatory Affairs.Would you ike the address and other details and - - short form is fine? COMMISSIONER KJELLANDER:Short form is fine. Thank you.Welcome you. Let's move now to the attorneys representing Staff. MR. WOODBURY:Thank you, Mr. Cha i rman . Scott Woodbury and Lisa Nordstrom, Deputies Attorney General for Commission Staff. COMMISSIONER KJELLANDER:Okay, let's go to Potlatch. MR . WARD:Conley Ward of the firm Givens Pursley LLP for Potlatch Corporation. COMMI S S lONER KJELLANDER:Let's go to Coeur. MR . COX:Charlie Cox of Evans Keane , Kellogg, here representing Coeur Silver Valley. COMMI S S lONER KJELLANDER:Welcome to the Commission. And Mr. Purdy. MR . PURDY:Mr. Chair , Brad Purdy, appearing on behalf of the Community Action Partnership Association of Idaho. HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID COLLOQUY 83701 COMMISSIONER KJELLANDER:And welcome back to the Commission. Thank you.MR . PURDY: COMMISSIONER KJELLANDER:Is there anyone else we need to recognlze for purposes of cross-examination or for intervent ion? If not, then we're ready to move forward with any preliminary matters that need to come before the Commission. Mr. Woodbury. MR. WOODBURY:Thank you, Mr. Cha i rman . would - - I I d note that Staff has filed in this case a Notice of Witness Unavailability with respect to Terri Carlock , who was in an accident and was unable to physically attend the technical hearing this week.And also accompanying that is a Motion to delay the witness testimony, if when we get to the end I think the parties feel that that is what is required , and I checked wi th the Commission's calendar and talked to the parties and the available date that we would be looking at is Monday, August 16th. COMMI S S lONER KJELLANDER:And does that work for all the parties? MR. MEYER:That works for us. COMMISSIONER KJELLANDER:Good.Thank you. All right, thank you, Mr. Woodbury. Is there anything else that needs to come before HEDRICK COURT REPORTING O. BOX 578, BOISE, ID COLLOQUY 83701 the Commission at this time? Just a couple of housekeeping items:MR . MEYER: First all notified the Commlssion several weeks ago that Dr.Wilson would not appearing,and so we will have couple deletions in the testimonies Morris and Malquist because they do cross-reference Mr. Wilson. And al so Mr. Wi 1 son's Exhibi t No., of course, would not be introduced. And then the only other housekeeping item that comes to mind is the Counsel for all parties had a conference call last week and we talked about time estimates and order of witnesses, and I don't know if that's been communicated to you, at least the order of wi tnesses, or not. COMMISSIONER KJELLANDER:We do have a list that is titled Order of Witnesses , and I believe that's been circulated. MR. WOODBURY:It was as close as we could get with the exception of Kalich , who needed to be added. COMMISSIONER KJELLANDER:Okay.And I think we can get to that when we need to then. And I believe also next to theMR. WOODBURY: witnesses that have time constraints or availability, there' Avera could not be available until Tuesday for Avista, Thornton for Potlatch who can only testify on Wednesday, Yankel for Coeur Silver Valley who is here but had been for Tuesday only, HEDRICK COURT REPORTING O. BOX 578, BOISE , ID COLLOQUY 83701 and Stamper for CAP group who is available on Wednesday. COMMI S S lONER KJELLANDER:Okay.That comports wi th what we've been given in terms of the order of wi tnesses, so thank you for that. MR . MEYER:Just to summarize at least for our first five or six, it would be Morris , Malquist, Falkner Kopczynski , Johnson, and Storro.Thank you. COMMISSIONER KJELLANDER:Thank you. Is there anything else that needs to come before the Commission?Mr. Ward. Just one thing, Mr. Chairman:MR . WARD:I'd note for the record that Potlatch filed a Prehearing Memorandum in this case, and I just wanted to make sure it got to you. COMMISSIONER KJELLANDER:We are in receipt of that.Thank you. Are there any other lssues that need to come before the Commission? If not then , Mr. Meyer for Avista, I think we' ready for you to proceed with your case.And just before you start, is it your intent to do direct and rebuttal simul taneously? MR . MEYER:Yes. COMMISSIONER KJELLANDER:Thank you.And you may call your first witness. Thank you.MR . MEYER:Call to the stand HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID COLLOQUY 83701 Mr. Morris. COMMISSIONER SMITH:Good morning. MR. SCOTT MORRIS:Good morning. SCOTT L. MORRIS produced as a witness at the instance of Avista, being first duly sworn , was examined and testified as follows: MR. MEYER:While the witness is getting organized, is it your intention to take admission of exhibits at the time the wi tnesses are introduced or after they have gl ven testimony? COMMISSIONER KJELLANDER:m sorry, I was in an incorrect notebook - - there's several up here - - so I don't want to say I wasn't paying attention , but could you please repeat that? Gladly.MR . MEYER:Would you ike me to move the admission of exhibits after the witness has been qualified or after they testify? COMMISSIONER KJELLANDER:I would say after they have been qualified. After they have been qualified.MR. MEYER:Very good. HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (Di)Avista DIRECT EXAMINATION BY MR.MEYER: Ready to go? Good mornlng. Good mornlng.For the state your name and your employer. record, Mr. Morris, please Scott Morris with Avista Corporation. And you're employed in what capacity, Mr. Morris? President of Avista Utilities, senior Vlce president of Avista Corporation. And have you prepared direct testimony in this case? I have. Do you have any correct ions to make? I do have one deletion: Page 23 , lines 16 through 30, Mr. Wilson' reference. So that's page 23 , lines 16 through 30? Correct. Okay.So if I were to ask you the questions that appear ln that prefiled testimony and with that deletion, would your answers be the same? They woul d be. HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (Di) Avista Are you also sponsoring what has been marked as Exhibi t No. I am. And does that contain true and correct information? It does. Wi th that, I ask that Mr. Morris'MR . MEYER: direct testimony be entered into the record as if read, and move the admission of Exhibi t No. COMMISSIONER KJELLANDER:I s there any obj ect ion? Wi thout obj ection , then we can spread the testimony as if read, and admi t the exhibi (The following prefiled direct testimony of Mr. Morris is spread upon the record. HEDRICK COURT REPORTING P. O. BOX 578 , BOISE , ID MORRIS (Di) Avista83701 I. INTRODUCTION Please state your name, employer and business address. My name is Scott L. Morris and I am employed as the President of Avista Utilities and Senior Vice-President of A vista Corporation, at 1411 East Mission Avenue, Spokane, Washington. Would you briefly describe your educational background and professional experience? I am a graduate of Gonzaga University with a Bachelors degree and a Master degree in organizational leadership. I have also attended the Kidder Peabody School of Financial Management. I joined the Company in 1981 and have served in a number of roles including customer service manager. In 1991, I was appointed general manager for Avista Utilities ' Oregon and California natural gas utility business. I was appointed President and General Manager of A vista Utilities, an operating division of A vista Corporation, in August 2000. In February 2003, I was appointed Senior Vice-President of A vista Corporation. In 1999, I was appointed by then-Governor John Kitzhaber as a board member of the Oregon Economic and Community Development Commission. I served as a member of the board of directors and as board president of Southern Oregon Regional Economic Development Inc. I served as a director and board president of the Medford/Jackson County Chamber of Commerce, and board member and board president of the Providence Community Health Foundation. Morris, Di A vista Corporation I am currently a member of the Providence Services of Eastern Washington board of directors, a member of the Gonzaga University board of regents, a director of the Washington Roundtable, and Chairman of the Spokane Regional Chamber of Commerce board of trustees. In 2002, I was appointed by Governor Locke to the Chairmanship of the Washington Economic Development Commission. What is the scope of your testimony? I am testifying as the policy witness for the Company. I provide an overview of Avista Corporation and Avista Utilities. I describe Avista Utilities' overall utility operations, the Company s rate request in this filing, and the major factors driving the Company s need for general rate relief. I will also explain the Company s customer support programs that are in place to assist our customers. In addition, I will briefly discuss some of the current and future challenges that are being addressed by the Company. Thereafter, I introduce each of the other witnesses providing testimony on the Company s behalf. Are you sponsoring an exhibit in this proceeding? Yes. I am sponsoring Exhibit No.1, which was prepared under my direction. II. OVERVIEW OF A VISTA Please briefly describe A vista Utilities. A vista Utilities provides electric and natural gas service within a 26,000 square mile area of northern Idaho and eastern Washington. The Company, headquartered in Spokane, Washington, also provides natural gas distribution service in southwestern and northeastern Oregon, and in the South Lake Tahoe area of California. Maps showing the Morris, Di A vista Corporation Company s electric and natural gas Idaho service area and Avista s total natural gas and electric service areas are provided in pages 1, 2, and 3 of Exhibit No. As of December 31 , 2003, Avista Utilities had total assets of approximately $2. billion (on a system basis), with electric retail revenues of $490 million (system) and natural gas retail revenues of $277 million (system). As of December 2003, the Utility had 1,450 full-time employees. Please describe A vista Utilities' Idaho electric and natural gas utility operations. Of the Company s 325,645 electric and 298,411 natural gas customers (at year end 2003), 109 315 and 61,799, respectively, were Idaho customers. The Company serves the Idaho counties of Benewah Bonner, Boundary, Clearwater, Idaho, Kootenai , Latah, Lewis, Nez Perce, and Shoshone. Lumber and wood products manufacturing is the dominant industry in our Idaho service area. Approximately 32% of 2003 Idaho electric retail usage was from residential customers, with 29% from commercial, 38% from industrial customers, and 1% from pumping customers. Approximately 72% of natural gas retail revenues were from residential customers, and 18% from commercial and 10% from industrial and transportation customers. The Company has seven transportation customers in Idaho. Additional details of usage by customer class are shown on page 4 of Exhibit No. Please describe Avista'current business focus for the utility and subsidiary operations. The Company has worked hard to continue to operate what I believe to be a very efficient utility. Over the past three years the Company has faced a number of serious Morris, Di A vista Corporation challenges and has instituted several aggressive measures to manage its way through the financial difficulties presented by the record-low hydro conditions, unprecedented high wholesale market prices and power plant construction expenditures. Some of these measures include the sale of 50% of the Coyote Springs 2 project, divestiture of A vista Communications and a majority share of A vista Labs, and significant temporary reductions in capital and operation and maintenance (O&M) budgets, intended to get the Company through this difficult period. Mr. Malquist will discuss further the actions taken by the Company to improve cash flow, reduce debt, and work toward regaining an investment grade credit rating. Our strategy continues to focus A vista Corp. activities on our energy and energy- related businesses, with our primary focus on the electric and natural gas utility business. There are four distinct components to our business focus for the utility, which we have referred to as the four legs of a stool, with each leg representing customers, employees, the communities we serve, and our financial investors. For the stool to be level, each of these legs must be in balance by having the proper focus. This means we must maintain a strong, low- cost utility business by delivering efficient, reliable and high quality service to our customers and the communities we serve. We are fortunate to have dedicated employees who, despite the past three years of reduced budgets due to turbulence in the industry, have maintained high morale and high customer satisfaction. For our subsidiaries, specifically our non-regulated energy activities, we are managing the size and the risk associated with this business, which we have done by scaling back operations to the Western Electricity Coordinating Council (WECC) region, to make the best use of our knowledge and experience in markets we know well. Morris, Di A vista Corporation Please briefly describe Avista's subsidiary businesses. A vista Corp. ' s subsidiaries, headquartered in Spokane, Washington, include the energy marketing and resource management business, A vista Energy, and the information and technology business, A vista Advantage, described below.In 2001, A vista disposed of substantially all of the assets of A vista Communications, and sold eighty-three percent of Avista Labs in 2003. A diagram of Avista s corporate structure is provided on page 5 of Exhibit No. A vista Energy is our energy marketing and resource management business, operating primarily within the WECC. Besides the Spokane headquarters, A vista Energy also has an office in Vancouver, British Columbia, Canada. A vista Energy focuses on asset-backed optimization of combustion turbines and hydroelectric assets owned by other entities, long- term electric supply contracts, natural gas storage, and electric and natural gas transmission and transportation an-angements.A vista Energy manages A vista Power s 49 percent ownership of a 270 MW natural gas combined cycle combustion turbine plant in Rathdrum, Idaho, which commenced commercial operation in September 2001. Avista Power is inactive at this time with no plans for additional generation projects. A vista Advantage is a provider of internet-based facility intelligence, cost management, billing and information services to multi-site retail customers throughout North America. Avista Advantage s solutions are designed to provide multi-site companies with critical and easy-to-access information that enables them to proactively manage and reduce their facility-related expenses. Morris, Di A vista Corporation III. RA TE REQUESTS Please provide an overview of Avista'electric rate request in this filing. Through this filing the Company is requesting that the Commission grant a net electric rate increase of $18.9 million or 11.0%. I refer to a net"increase of 11.0%, because the Company s overall request for electric operations includes a $35.2 million or 24.1 % increase in base retail rates. As Mr. Hirschkorn explains in his testimony, in order to mitigate the overall price increase request in this case, the Company is proposing to reduce the current Power Cost Adjustment (PCA) surcharge, and recover the remaining PCA balance over a two- year period. Due to the proposed reduction in the PCA rate, the net overall change to customers' electric rates would be 11.0% instead of 24.1 %, as illustrated below. Illustration 1 Rate Adjustments 30% 20% 11% Increase over current rates * 10% 2003 2004 2005 2006 *Including PCA surcharge Fall 2004 The Company s request is based on a proposed rate of return of 9.82% with a common equity ratio of 44.3% and an 11.5% return on equity. The Company is proposing to spread the Moms, Di A vista Corporation requested electric increase on a uniform cents per kilowatt hour basis, with an adjustment to move customer class rates of return one-half way to unity. The illustration below shows the proposed overall net increase to customer rates, which reflects the proposed reduction in the PCA surcharge rate. Illustration 2 Service Schedule Residential Service Schedule 1 General Service Schedules 11 & 12 Large General Service Schedules 21 & 22 Extra Large General Service Schedule 25 Potlatch (Lewiston) Schedule 25 Pumping Service Schedules 31 & 32 Street & Area Lighting Schedules 41-49 Overall Increase Proposed Net Increase 13. 10.1 % 15. 12.1 % 12. 11.0% The Company is proposing to raise the residential basic charge to $5.00 from the current $4.00 charge. Mr. Hirschkorn will provide additional details related to rate spread and rate design issues. What is A vista'naturall!as rate request in this filing? With regard to natural gas, the Company is requesting an increase of $4 754,000 or 9.2%. Avista s last general rate increase for natural gas service was approximately fourteen years ago in 1990. As with the electric increase, the Company s request is based on a proposed rate of return of 9.82% with a common equity ratio of 44.3% and an 11.5% return on equity. The Company is proposing to spread the requested natural gas increase on a uniform cents per therm basis, with an adjustment to move customer class rates of return one-half way to unity. Morris, Di A vista Corporation As a result, the proposed rate spread for natural gas would result in an increase for each customer class as shown in the illustration below. Illustration 3 Service Schedule General Service Schedule 101 Large General Service Schedule 111/112 High Annual Load Factor - Lg. General Service Schedule 121/122 Interruptible Sales Service Schedule 131/132 Transportation Service Schedule 146 (excluding gas costs) ()verall Increase Proposed Increase 10. 3.4% 18. The Company is proposing to raise the residential basic charge to $5.00 from the current $3.28. Mr. Hirschkom will address these rate spread and rate design issues. What are the primary factors causing the Company s request for an electric rate increase in this filing? The Company s last electric general rate case in Idaho was filed in 1998 with rates effective in 1999. Since th~t time the Company has placed into operation new generating projects, such as Coyote Springs 2 and Boulder Park. The Company is a 50% owner of the new Coyote Springs 2, 280-megawatt combined cycle combustion turbine project in ()regon which commenced commercial operation in July 2003. Boulder Park is a generating project that includes six natural gas fired reciprocating engines with a total capability of 25 MW. ()ther factors driving the need for electric rate relief include a reduction in wholesale sales revenue, and increased fuel costs for thermal generation, primarily natural gas. Mr. Falkner testifies to these costs and other factors impacting the revenue requirement. In addition, during the "energy crisis" of 2000 and 2001, it was necessary for Avista to fund high Morris, Di A vista Corporation energy costs for both the electric and natural gas business at relatively high borrowing costs. This resulted in an increase in interest expense, as will be explained in more detail by Mr. Malquist. The primary factors driving the electric rate request are illustrated below. Illustration 4 Primary Factors Driving $35.2 Million Electric Case (Dollars in Millions) Net Power Supply Operating Costs (1) $13. Increased Plant Investment (1) $11. Lost Margin due to lower sales $2. Cost of Capital $5. Other Net IncreaseslDecreases since 1997 $2. (1) Reduced wholesale revenues (PGE Capacity Sale), and increased fuel costs (Coyote). (2) Including new investment such as Coyote and Boulder. What are the primary factors driving the Company s request for a natural gas rate increase? Although there are a number of increases and decreases in revenue, expense and rate base items, for the natural gas business, there are a few major components that drive the requested rate increase. One of these components is declining thenn usage by our customers Morris, Di A vista Corporation on a weather adjusted basis. Residential average usage has decreased from 82 therms per month in 1999 to 73 therms in 2002, a reduction of about 11%. If residential customers had averaged 82 therms per month in 2002, the Company s natural gas revenue requirement would be approximately $1.3 million less. A second component is an increase in general business expenses since general rates were last increased in 1990. The number of natural gas customers served by A vista in Idaho has increased from 23,400 in 1990 to 59,800 in 2002. The decline in natural gas usage by customers combined with the growth in customers, and the general increase in expenses over the past fourteen years, has caused the need for rate relief. You have discussed the base or fixed costs of Avista's natural gas business. There have been significant increases in natural gas commodity costs. Would you please describe these changes? Yes. The natural gas industry has experienced significant volatility and upward price pressure on wholesale, or commodity, costs of gas. These costs are passed on to customers through the periodic Purchased Gas Adjustments (PGAs). The following graph shows the history of commodity cost changes. In addition, the bottom portion of the graph shows the change in the Company s distribution and overhead costs (base rate costs) over time. As shown in the illustration, the Company s management of its costs has resulted in these costs remaining very flat over time, as measured on a per-therm basis. Morris, Di A vista Corporation $0. w $0. :z: ffi $0. t- $0.40 ~,"" ..w..icC ""eM"""'" $0. Illustration 5 Avista Utilities Residential Rates Idaho Natural Gas $1. $0. $0. $0. $0. $0. 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 Has the Company considered the possible economic impacts of the Company s rate proposals in its service territory? Yes. Through my involvement with area chambers and econOffilC development agencies, I am particularly mindful of the impact that rate increases have on our customers, including the businesses within our service area and the important role the utility plays in the communities we serve. In the long run, a financially healthy utility providing safe and reliable service at competitive rates will foster satisfied customers and healthy communities. I believe our track record in the past decade demonstrates our commitment providing excellent service to our customers at the lowest possible cost. This would be the Morris, Di A vista Corporation second electric general or base rate increase in the last ten years and the first natural gas base rate increase over the same period. The total increase in electric and natural gas base rates over the last ten years has been 7.58% for electric and 0% for natural gas, as compared to the increase in the Consumer Price Index of 27.34% over the same period. This comparison is shown below. .! 15% tft. Illustration 6 Avista Utilities Change in Electric and Natural Gas Idaho Base Rates vs. CPllndex (1993 - 2003) 30% 25% 20% 10% Year Further, we have attempted to mitigate the impact on customers' electric rates with the proposal to reduce the PCA surcharge to produce a net average change in current customer bills of 11.0% rather than an overall increase of 24.1 %. Please describe how A vista Utilities has managed its operating costs. Morris, Di A vista Corporation The Company has historically run its operations with attention to minimizing expense while providing quality service and a high level of customer satisfaction. The financial challenges of the past three years have caused the Company to especially scrutinize costs from top to bottom. Through this process, however, the Company has exercised discretion to avoid cuts that could have had long-term negative consequences in its utility operations. The success of the Company s cost control efforts for both electric and natural gas operations can be seen in an analysis of the change in total operation and maintenance (O&M) and administrative and general (A&G) costs in recent years, which is shown in the illustrations below. ELECTRIC Illustration 7 Total Idaho Electric O&M and A&G Cost Per Customer % Change from 1997 to 2002 vs Consumer Price Index 15.00/0 12.10/0 1 0.00/0 00/0 00/0 Total O&M & A&G Exp Consumer Price Index Morris, Di A vista Corporation NATURAL GAS Illustration 8 otalldaho Natural Gas O&M and A&G Cost Per Customer % Change from 1998 to 2002 vs Consumer Price Index 15. 10.40/0 10.00/0 00/0 Total O&M & A&G Exp Consumer Price Index As the charts illustrate, the Company has managed its Idaho electric and natural gas O&M and A&G costs per customer well below the change in the Consumer Price Index. Mr. Falkner provides additional testimony related to these changes in costs. IV. CUSTOMER SUPPORT PROGRAMS Please outline the programs the Company has in place to mitigate the impacts on customers of the proposed rate increase. A vista Utilities offers a number of programs to assist customers who have difficulty in paying their energy bills. Some of these programs are operated in cooperation with local Idaho community action agencies who are experienced in targeting the assistance where it is needed most. These programs include energy efficiency programs, Project Share for emergency assistance to customers, a CARES programs, level pay plans, and payment Morris, Di A vista Corporation arrangements. These programs are briefly described below. Mr. Kopczynski, a later witness, provides additional details related to these programs in his testimony. Energy efficiency Q!Qgfams. A vista Utilities offers energy efficiency services to electric and natural gas residential, commercial, and industrial customers. Project Share.Project Share is a voluntary option allowing customers to contribute funds that are then distributed through community action agencies to customers in need. A vista itself contributed $60,000 to the program in the past year. Payment averaging.Comfort Level Billing is the Company s option for customers to pay the same bill amount each month of the year. Payment arrangements.The Company s Contact Center Representatives work with customers to set up payment arrangements to pay energy bills. CARES program.Special needs customers have access to specially trained (CARES) representatives. Customer service automation.Customers are able to access A vista Interactive Voice Response system (IVR) for automated transactions such as to enter their own payment arrangements, listen to outage messages and conduct other business such as obtaining account balances and requesting a duplicate bill. v. ADVANCED METER READING Please explain the Company s plans related to advanced meter reading (AMR) in its Idaho service territory? For the past ten years, the Company has been closely following the development of AMR technology and its potential application at Avista. Until recently, the cost of AMR technology has been much greater than the benefits that could be achieved on the Company s system. We believe a combination of decreases in capital and installation costs of AMR together with expected continuing increases in meter reading expenses now Morris, Di A vista Corporation supports the installation of this technology. Over a four-year period beginning in 2005, the Company plans to upgrade Idaho electric and natural gas meters for automatic reading capability. This will allow the Company to manage meter reading labor costs, provide improvements on meter data accuracy, lower customer service costs, and virtually eliminate estimated meter readings. Mr. Holmes provides an expanded description of the Company plans for AMR and associated costs and benefits. What technology, or type of AMR devices, is the Company proposing to install ? As will be explained by Mr. Holmes, the Company plans to utilize a combination of AMR technologies in its Idaho service territory. We intend to install radio- based technology in areas with higher meter densities and Power Line Carrier (PLC) based technology in areas with lower densities.We will continue to use telephone-based technologies for selected industrial accounts. A vista estimates the costs to install this system in Idaho to be approximately $16,300 000, with approximately equal expenditures over a four year period beginning in January 2005. Is the Company proposing an adjustment to rates in this filing for AMR equipment and installation? No.The Company is not proposIng an increase in rates in this filing associated with the proposed AMR program. Mr. Falkner will explain the Company accounting proposal associated with this program. Morris, Di A vista Corporation VI. OTHER CURRENT AND FUTURE ISSUES What are some of the major issues facing the Company in the next three to five years? In the next three to five years Avista will face a number of major issues that will affect the future costs to provide service to our customers. Among the issues are: Transmission Upgrades As Mr. Kopczynski explains in his testimony, to reinforce the electric transmission grid In eastern Washington and northern Idaho, A vista Utilities, in collaboration with the Bonneville Power Administration, is building and upgrading transmission infrastructure that will improve the delivery of electricity to meet existing and future power needs in Avista service territory.The projects will relieve CUITent transmission congestion in the area and improve system reliability. It will also provide additional transmission capacity to meet future growth needs in the region. These major transmission upgrades began in 2003 and will completed in 2006. The projects represent over $100 million in new infrastructure investment. Approximately $26.3 million of these projects will be completed in the near-term and Idaho jurisdictional capital costs of $9 million have been included in this case. The costs associated with the remainder of the projects will be the subject of a future rate proceeding. fuJokane River Relicensing A vista s license for the Spokane River hydroelectric projects expires in 2007. These projects include Post Falls, Upper Falls, Monroe Street, Nine Mile and Long Lake, with a total generating capacity of 156 MW and average annual energy production of approximately 105 aMw. Since 2001, we have been working with numerous stakeholders to understand and Morris, Di A vista Corporation resolve issues related to the Spokane River Project. The first full season of field studies were completed in 2003, and we are currently reviewing those results.Stakeholders are also beginning to work on proposals for protection, mitigation, and enhancement measures. Our goal is similar to what was accomplished on the Clark Fork Project: a comprehensive settlement agreement defining the terms and conditions of a new license based on a consensus of local, state and federal agencies, tribes and local citizens. We plan to have a draft license application ready at the end of 2004, and to file with FERC by July 2005. Mr. Storro provides additional discussion related to these efforts. The Company is not proposing a change in rates in this case related to this relicensing process. Cabinet Gorge Dissolved Gas As Mr. Storro explains in his testimony, when the Clark Fork relicensing process was completed, an issue related to the high levels of dissolved gas occurring during spill periods at Cabinet Gorge Dam remained unresolved. A plan to mitigate the high total gas levels has been developed with stakeholders including the Idaho Department of Environmental Quality. The plan calls for the phased modifications of two existing diversion tunnels with engineering studies to commence in 2004. The first tunnel would be constructed by 2010 at an estimated cost of $37 million, and the second tunnel, if needed, within 10 years of the first tunnel at an estimated cost of $23 million. The second tunnel would be constructed only after an analysis of the performance of the first tunnel and an evaluation of the environmental benefits. Although preliminary work has begun on the project, the Company has not requested an increase in rates in this filing. Morris, Di A vista Corporation ~gional Transmission Organization The Company has expended a significant amount of time and effort in recent years related to the development of a regional transmission organization (RTO). A vista continues to work with parties throughout the region to pursue the development of a regional transmission organization solution for the Pacific Northwest. The Company has not included costs associated with RTO formation in this filing. Volatility of Energy Markets The Company and its customers continue to face the challenges associated with the volatility of electric and natural gas wholesale market prices. Volatile wholesale prices affect the costs to the Company s retail natural gas customers, the cost to produce power from the Company s natural gas-fired generating projects, and the Company s financing requirements in covering these electric and natural gas purchase costs.The variability of Avista hydroelectric generation, in particular, exposes the Company and its customers to the volatile wholesale electric and natural gas prices, when the Company must purchase replacement power from the market or run gas-fired generation to cover low streamflow conditions. The Company continues to focus on resource management and resource procurement strategies that will reduce exposure to volatile wholesale market prices and provide a level of price stability for customers. Thus, putting aside the very difficult challenges of the past few years, A vista has a number of major issues to address in the near future that will require significant investment of capital and other increased costs. Are there any recent developments that you would like to address? Morris, Di A vista Corporation Yes. On January 15, 2004, operating indicators at the Coyote Springs 2 project noted a potential internal arcing problem in the plant generator step-up transformer (the main transformer connecting the plant to the grid). Numerous tests were conducted and found that internal arcing had in fact occuITed, however the internal inspection found no visible cause. The manufacturer (Alstom) has determined that the only way to find the cause is to return the transformer to its repair facility. The manufacturer s initial estimates are that the transformer could be repaired and returned to the Coyote Springs site by June 30, 2004. Without the transformer, Coyote Springs 2 will be out of service during this period. All costs related to repair of the equipment are covered by the manufacturer s warranty. The Company has requested that its investment in Coyote Springs 2 be included in rate base in this filing. stated earlier, the Company expects the transformer repairs to be completed and the plant back on line by June 30 2004. In the interim, the Company does not expect the outage to result in a material impact on its operating costs, because there is cuITently little difference in the market price of power and the incremental cost to run the project during this period. Are there other noteworthy accomplishments that you would like to address? Yes. There are several items of which I am particularly proud. The Company contact center has been recognized nationally for its quality and efficiency. The Coeur d' Alene and Lewiston call centers are networked with call centers in Spokane, Washington and Medford, Oregon.In 2003, this allowed Customer Service Representatives to provide assistance to over ten customers per hour and 17 500 calls per year per representative. Morris, Di A vista Corporation Avista s employees continue to collaborate on innovative ideas. The Conservation Fund Year in Review, 2002 stated: "For the fourth straight year, A vista Corporation has received an Outstanding Stewards of America s Rivers award from the National Hydropower Association. The group honored the energy company for its preservation work in the Clark Fork River basin. The Kettle Falls Generating Station, the first wood waste-fired plant in the United States built by a utility solely for the generation of electricity, is marking its 20th anniversary. This plant has won several awards such as the Washington State s Environmental Excellence A ward for reducing emissions from burning waste in open wigwam burners and Power Magazine Energy Conservation A ward. The Company continues to further transmission reliability for the benefit of our customers and the region as a whole. In addition to what are known as the West of Hatwai projects that will be described by Mr. Kopczynski, the Company has pioneered the use of a Star Network " or radial design to reduce transmission losses as well as to increase reliability to our customers and reduce the number of customers affected by transmission outages. However, I am most pleased with the response of Avista Utilities ' employees in the past three years as the Company faced its most serious financial challenge in its 114 year history. Employees have maintained quality customer service and reliability while challenged to do more with less. While we have maintained tight controls on capital and O&M budgets, our customer service surveys indicate that customer satisfaction has remained high. Our most recent overall customer satisfaction survey results show a satisfied customer rating of 89.1 % Morris, Di A vista Corporation our Idaho and Washington operating divisions. These results can be achieved only with very committed and competent employees. VII. OTHER COMPANY WITNESSES Would you please provide a brief summary of the testimony of the other witnesses representing A vista in this proceeding? Yes. The following witnesses are presenting direct testimony on behalf of A vista. Mr. Malyn Malquist, Senior Vice President and Chief Financial Officer will describe, among other things, the overall financial condition of the Company, its current credit ratings, the Company s plan for a return to investment grade credit ratings, the proposed capital structure, and the return on equity requested by the Company. Mr. Malquist explains that: The Company s credit rating is below investment grade for unsecured debt having been severely impacted by the Western energy crisis of 2000 and 2001; Avista is aggressively rebuilding its financial health including retiring higher cost debt and conserving cash through strategic initiatives; The Company has proposed an overall rate of return of 9.82%, including a 44.3% equity ratio and an 11.5% return on equity; Although the analyses of Dr. A vera and Dr. Wilson support a return on common equity in excess of 11.5%, A vista has limited it request to 11.5% in an effort to balance the competing objectives of A vista regaining its financial health within a reasonable period of time, and the impacts that increased rates have on our customers; This general rate request for electricity and natural gas in the State of Idaho is an important component in the continuing improvement of A vista financial condition, providing the opportunity to regain an investment grade credit rating. Dr. William E. A vera.as a principal in Financial Concepts and Applications (FINCAP), Inc., has been retained to present testimony with respect to the Company s cost of capital and capital structure. He concludes that: Morris, Di A vista Corporation Analyses related to the cost of common equity for a benchmark group of electric utilities in the western U.S. yields an ROE in the range of 10.4% to 11.9%; The investment risks associated uniquely with A vista, however, are significantly greater than those of the utilities in the benchmark group and investors require a higher rate of return to compensate for that risk; Based on capital market analyses and the economic requirements for electric utility operations, an 11.5% ROE falls below the current required rate of return for A vista, in light of investors' economic requirements and the Company specific risks; The challenges imposed by the evolving structural changes in the industry imply that utilities will be required to incorporate relatively greater amounts of equity in their capital structures. The total equity ratio of 44.3% proposed by A vista in this case would barely meet the targets that Standard & Poors expects for an investment grade rated utility. Dr. William Wilson, a Senior Economist at Ernst and Young, will explain his methodology for assessing industry risk and operating company risk, and the resulting return on equity for A vista based on this methodology. Dr. Wilson will: Demonstrate a marked increase in volatility of operating earnings as a percentage of rate base among regulated electric utility operating companies during the 1998-2002 period, 'when compared to prior periods. Higher volatility implies higher risk. Allowed rates of return in the utility industry have not been adjusted to reflect this higher risk; Present a methodology to recognize the risk profile of electric utility operating companies that incorporates data from 116 regulated electric utilities; Identify and analyze twelve key variables to assess the risk of an individual utility relative to other utilities in the industry; Conclude that the analysis, including consideration of the specific operating risks of A vista, supports an ROE for A vista at the higher end of an ROE bandwidth from 11.08% to 13.32%. Mr. Richard Storro, Director of Power Supply, will present an overview of resource planning and power operations, will address the Commission s PCA Order regarding Risk Policy, and will describe the Company s hydro-relicensing activities related to the Clark Fork and Spokane Rivers. He explains: Morris, Di A vista Corporation A vista is in a surplus or balanced energy position through 2007 on an average annual basis. The Company has an average energy deficit of 22 aMW in 2008 and increases to 333 aMW in 2014; The Company intends to continue the preferred resource strategy laid out in its recent 2003 Integrated Resource Plan, which is a combination of market purchases, energy efficiency, renewable resources, combined cycle combustion turbines, and coal-fired generation; A vista is upgrading its Cabinet Gorge Project Unit #2, and is applying the very successful approach it used in the relicensing of its Clark Fork projects to its Spokane River facilities relicensing process; Mr. Storro also addresses the Company s Energy Risk Policy as it relates to its procurement strategies. Mr. Robert Lafferty.Manager, Wholesale Marketing & Contracts, among other things, will address the Company s selection of the Coyote Springs 2 (CS2) generating project, the management of CS2 construction issues and the reasonableness of certain gas supply contracts deferred to this case by the Commission from the Company s 2003 PCA case. Mr. Lafferty demonstrates that: With regard to the CS2 Project: The Company s selection of CS2 as a resource from its 2000 all-resource Request For Proposal process was reasonable. The Company reasonably and fairly evaluated 32 proposals from 23 bidders, which resulted in the selection of CS2 as the supply-side resource; It was reasonable to sell 50% of the CS2 project to Mirant, given the financial challenges facing the Company; The Company, along with its CS2 partner Mirant, took reasonable steps to bring the CS2 project to commercial completion as quickly as practical when taking into account the impacts of the EnronlNEPCO bankruptcies and the generator step-up transformer delays. The costs associated with the CS2 project are reasonable and should be approved for recovery. With regard to issues deferred from the 2003 PCA: The Company s decisions to purchase index-based firm delivered natural gas for CS2, with delivery flexibility to provide fuel supply to other natural gas-fired generation projects, were reasonable; The Company s decision to fix the price of a portion of its index-based natural gas, by entering into four medium-term hedge transactions, was based on its Morris, Di A vista Corporation need for resources to serve net system load, which resulted in a lower cost to generate power compared to purchasing electric power in the market; The Company periodically enters into medium-term power transactions, such as the hedged transactions. The decision to enter into the transactions was reasonable, based on the information available at the time. Mr. William Johnson.Senior Power Supply Analyst, will describe the adjustments to the 2002 test period power supply revenues and expenses. Mr. Johnson describes: The Company s adjustments to the 2002 test period power supply revenues and expenses. These adjustments are designed to reflect the normalized level of revenues and expenses, and to include known and measurable changes to the revenue and expense items; The increase in net power supply expenses since the Company s last general rate case of approximately $11 million (Idaho share). The two primary changes include the reduction in wholesale sales revenue (PGE capacity sale) of $6 million, and an increase in net fuel expense for thermal generation (primarily CS2) of $4.5 million; The Company s updated base costs to be used in future Power Cost Adjustment calculations. Mr. Clint Kalich, Manager of Power Supply Planning and Analysis, will describe the Company s Aurora model inputs, assumptions, and results related to the economic dispatch of Avista s resources to serve load requirements. He explains that: The AURORA system dispatch model more accurately reflects the true system dispatch of Avista s resources on an hourly basis, than the prior model that used monthly data; The model dispatches Avista s generation resources and contracts on an hourly basis in a manner that maximizes benefits to customers; The output results from the model, including thermal generation and short-term wholesale sales and purchases, were provided to Mr. Johnson to incorporate into the power supply proforma adjustments. Mr. Don Kopczynski , General Manager of Energy Delivery, will describe Avista energy delivery operations, the Company s vegetation management program, and the major transmission upgrades currently in progress. Mr. Kopczynski describes: Morris, Di A vista Corporation Avista s customer service programs such as energy efficiency, Project Share, and payment plans. Some of these programs will serve to mitigate the impact on customers of the proposed rate increase; The effort, in collaboration with the Bonneville Power Administration, to build and upgrade transmission infrastructure that will improve the delivery of electricity to meet existing and future power needs in A vista s service territory; The projects represent over $100 million in new infrastructure investment that will be completed by 2006; Avista s comprehensive and professionally-staffed vegetation management program that reduces customer outages, improves safety, and enhances system reliability. Mr. David Holmes, Manager of Distribution Engineering, will present the Company plan to implement an advanced meter reading (AMR) program. Mr. Holmes explains: The Company plans to install meter upgrades to Idaho electric and natural gas meters over a four-year period beginning in 2005 at a cost of approximately $16.3 million; The benefits include savings in meter readings, customer billing, maintenance expense, and future customer service enhancements; The Company does not seek an increase in rates at this time for AMR costs. Mr. Don Falkner Manager of Revenue Requirements, will discuss the Company overall revenue requirement proposals.In addition, his testimony and exhibits in this proceeding will generally cover accounting and financial data in support of the Company s need for the proposed increase in rates. He sponsors: Electric and natural gas revenue requirement calculations; Electric and natural gas results of operations; Proformed operating results including expense and rate base adjustments; System and jurisdictional allocations; Advanced Meter Reading accounting proposal. Ms. Tara Knox.Rate Analyst, sponsors the cost of service studies for electric and natural gas service and the weather normalization adjustments to retail usage. Ms. Knox studies indicate: Morris, Di A vista Corporation Electric service residential and extra large service schedules are earning substantially less than the overall rate of return under present rates; Gas general service schedule 101 (primarily residential customers) is earning slightly less than the overall return, all other schedules are earning more than the overall return, but less than the requested return; Mr. Hirschkorn incorporates these findings in his rate spread recommendation. Mr. Brian Hirschkorn, Manager of Retail Pricing, discusses the spread of the proposed annual revenue changes among the Company s general service schedules and addresses the Company s revenue normalization adjustment. He explains that: The proposed annual net electric revenue increase is $18,871,000, or 11.0%. The net increase consists of a proposed general increase of $35,222,000 as well as the proposed reduction in the present Power Cost Adjustment (PCA) surcharge of $16,351,000; The proposed increase for a residential customer using an average of 941 kwhs per month is $7.85 per month, or a 13.9% increase in their electric bill. The present bill for 941 kwhs is $56.52 compared to the proposed level of $64.37; As part of that increase, the Company is proposing that the basic / customer charge be increased from $4.00 to $5.00 per month; The Company is proposing to add an energy usage rate block to each of its electric general service schedules (Schedules 11, 21 and 25), whereby the larger customers served under those schedules would pay a lower incremental energy rate for usage beyond a certain level; Since the Company s last general rate case, usage per customer appears to have declined significantly for all customer classes. From 1997 (last general case test year) to 2002, residential use per customer has declined from 1,037 kwhs per month to 941 kwhs, or about 9%. Use per customer has declined about 8% for commercial and industrial customers during that time, and about 14% for the Company s largest fourteen customers served under Schedule 25; The Company is proposing changes to the present Schedule 25 rate structure that will result in Potlatch paying an average rate per kwh that is lower than the average rate(s) paid by other Schedule 25 customers; The proposed natural gas annual revenue increase is $4,754 000, or 9.2%; The increase for a residential customer using an average of 73 therms of gas per month would be $5.75 per month, or 9.6%, which includes a proposed increase in the monthly basic / customer charge from $3.28 to $5.00; 0 A bill for 73 therms per month would increase from the present level of $60.01 to a proposed level of $65.76; Morris, Di A vista Corporation The Company requests that the Commission issue a finding that electric energy efficiency expenditures from January 1, 1999 through December 31, 2003 and natural gas energy efficiency expenditures from March 13, 1995 through December 31 , 2003 were prudently incuITed. Does this conclude your pre-filed direct testimony? Yes. Morris, Di A vista Corporation (The following proceedings were had in open hearing. (Avista Exhibi t No., having been premarked for identification, was admitted into evidence. COMMI S S lONER KJELLANDER:We I re ready for cross. Let's begin with Mr. Woodbury. Thank you, Mr. Cha i rman .MR. WOODBURY: CROSS - EXAMINATION BY MR. WOODBURY: Good mornlng, Mr. Morris. Good morning. You have two titles or positions with the President of Avista Utilities, and senior VlceCompany: president of Avista Corporation? Yes, sir. Are there any other titles that you might have? No, those are the only two. In your discussion of overview of Avista, you state that -- well , it's -- I'm correct in saying that Avista Utilities is not a separate corporate entity but is an operating division of Avista? Avista Utilities is the corporation. Avista Utilities is registered with Idaho as an HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X)Avista assumed business name for Avista Corp. Yes. So it doesn't have any separate corporate status? No, it does not.Sorry. Excuse me.Are we having mikeMR. MEYER: problems wi th BY MR. WOODBURY:Do you have your mike on? I do. COMMI S S lONER KJELLANDER:I think what you' talking about is the feedback , and I'm thinking that as well. Is there any way we can go off the record for just a\ moment and play with the microphones for a few seconds, see if we can' get this problem corrected? (Discussion off the record. COMMISSIONER KJELLANDER:are ready to go back on the record and we apologi ze for the lnconvenlence. So,Mr.Woodbury,you were in the midst cross. Thank you.MR. WOODBURY: BY MR. WOODBURY:You say you re testifying as a policy witness for the Company.By, "Company," you mean Avista Utilities or Avista Corp. or Avista Corporation. Okay.As ofAnd you state that, on page December 31 of 103, Avista Utilities had total assets of HEDRI CK COURT REPORTING P. O. BOX 578 , BOISE , ID MORRIS (X) Avista83701 approximately $2.4 billion. That's total regulated assets? Yes. And how are assets assigned to the Utility division? Assets are assigned - - wi th the regulated business we have a separate regulated company, the traditional Utility company are the assets.We set aside the assets in the subsidiaries through Avista Capi tal , and then we have those subsidiaries are separate with their assets. And separate assets allocated to both Gas and Electric? Yes. You speak of over the past three years of a number of serlOUS challenges that the Company has faced with hydro conditions and market prices and power plant expendi t ure s With respect to proliferation , I guess, of natural gas fired generating units in the Northwest, as a combined natural gas/electric utility, does this proliferation present the Company wi th any unique challenges or opportunities? Well,sure. frame little bit for you. Sure. could kind of - - let me kind of HEDRICK COURT REPORTING O. BOX 578, BOISE, ID MORRIS (X) Avista83701 We went through a integrated resource planning process back in 1999-2000.We made a decision that we needed a long-term resource, and that resource we chose was Coyote Springs No., as you know, a combined cycle 280 -megawat t generating facility.At that point, we went through an extensive RFP process to find what would be the best value for our customers, 32 separate proposals from 23 different vendors. At that point in time, it was the best generating facility we could bring on the marketplace.At that time, as you know natural gas prices, while they were volatile, they certainly hadn't reached the volatility that we certainly saw after the fact. Through that time , we had to make a number of difficult decisions around the Company.We had record record high prices in both electric and natural gas.We had, during that three-year period, the worst hydro in the history of our Company, 75-year record, with volatility of prices in December of 2000 being as much as $5,000 a megawatt, $2 000 a megawatt on a balance of the month.It put tremendous pressure and strain on our Company. That being said, combined cycle units I think are still a good value to our customers for a variety of reasons. With the low heat rates that Coyote Springs have, 7 000, even with a $5 gas price, you can still get generation for around $35. HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista So, it does create difficulty when you have volatility in gas prices, but still from a market perspective, efficient combined cycle units still are a good value in any balanced portfolio for your customers.You certainly wouldn' want to have all hydro, you wouldn't want to have all gas.You certainly want to have a balance. In the Company's resource decisions though , you are considering what other utilities in the region are building also? Well , sure.You absolutely have to take a regional perspective and you also have to take a look at your own portfolio too.It's important that, as a Utility, that we have a balanced portfolio.Obviously, we want to have hydro Reliance - - the reliance of other electrics on natural gas generation contributes to upward pressure on those rates, right, on gas rates? I would say that as other utilities in the region began to look at resource choices, wi th capi tal costs, the speed to be able to bring one of those units to market, there' a variety of reasons why it's a good business decision to build natural gas fired generation.However, wi th any balanced portfolio, you don't want to put all your eggs in one basket, and we certainly have not done that.Fifty-nine percent of our resources are still hydro , about 25 percent are gas, roughly 15 percent is coal.We do have some biomass, we have some HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID MORRIS (X)Avista83701 wind, we have some contracts.So I think we have a very balanced portfolio. Would you agree though that the Company' increased investment in natural gas fired generation is causlng upward pressure on natural gas prices for your natural gas heating customers? I would say that there I s a variety of reasons that natural gas prices have been very volatile in the last two or three years: There has been more natural gas generation that' been added to the market , and that certainly has contributed to the overall price volatility.I wouldn't say it's the only reason. As you know , that the West was blessed with having really three basins to have natural gas brought to it: Alberta, British Columbia, and the Rocky Mountains.The West had pretty much most of that gas flowing to the West.I think when the pipeline was built from Alberta to Chicago, certainly added more volatili ty:You could get the gas from an Eastern market, and I think what the West has experienced not only more generation of natural gas , but the realization of that now what was once a Western market is simply now a national market.We swing wi th the rest of the country on gas When it I s hot in the East, you can see the prices inprlces. the West in natural gas will follow that.And, again , it I S HEDRI CK COURT REPORTING O. BOX 578, BOISE, ID 83701 MORRIS (X) Avista - - more of a national market.I think as the market has matured, I think that's just become one of the realities that we need to cont inue to moni tor and manage through.It's not a Western market it's a national market. Is the Company - - what steps can Avista take or has it taken to minimize the volatility in natural gas prices? Well , I think, as you know, what we try to do through our benchmark mechanism are a couple of things.First of all , we try to hedge as much as we think is feasible through that time frame. I think one of the important factors when you do any hedging program is that you simply don't try to time the marketplace, whether that I s picking your stocks or you' trying to buy natural gas.I think if you get into the habit of just trying to time the market, it's not necessarily in the best interest of your customers.You need to have discipline. So what we try to do is have a disciplined hedging program where we look at various times during the year and we'll actually lock in some prices.From there, we do have some first-of-the-month prices that we have been able to through the benchmark mechanism I think has done us qui te well, and I think that combination of hedging and first-of-the-month prices has been a good strategy. And the benchmark mechanism is - - there's a HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista relationship between Avista Utilities and Avista Energy, and those gas management decisions or purchasing decisions are performed by Avista Energy? The decision-making process has remained wi th the Utility Company.We have people that actively manage and are part of that process.We have assigned Avista Energy to execute and make the purchases, but we are active members with them in discussing what that strategy is, when we choose to hedge, how we actively manage the benchmark.So Avista Energy, in essence, acts as our agent in the marketplace and performs those duties, but the Utility takes an active role in decision-making. The benchmark mechanism in the state of Washington was recently rej ected and the Company is under a transition plan to transfer Avista Energy decisions back to Avista Utilities.Is that correct? Correct.Correct. And you presently have a benchmark mechanism in Idaho.It expires , I think , in 2005? Tha t 's correct. And is it your intention to phase out Avista Energy's role in Idaho also in the gas purchase decisions? Our process right now is that we were continuing with the transition of bringing that back to the Utility. think we do need to sit down with Staff in Idaho, as well as HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista Staff in Oregon , to talk about that transition and what makes best sense for our customers.If - - the benchmark mechanism might not make sense if you just have it, quite frankly, in Oregon and Idaho, and it might make better sense if we're going to have to bring it back for Washington to do it back in the Utility in general.And I would say at this point that's our plan to do that, but we will sit down with Staff in both Idaho and Oregon and have those discussions. But what's the Company's position -- Avista Corporation I S posi tion - - that the benchmark mechanism process was the most efficient way and most cost-effective way to purchase gas? We felt that when we applied and performed th~ benchmark mechanism , Mr. Woodbury, that, yes, it was a good way to go about procuring natural gas for the Corporation.The Avista Energy people were in the marketplace on a daily basis. They not only bought gas, they were able to manage the capaci ty as well as the storage. That being said, we did it at the Utility Company from 1958 to 1998.It I S certainly something that we can do and do quite well , and really have no problem doing it at the Utility either. But you have to restaff in order to do that? We will have to bring some staff back to the Utility Company, correct. HEDRICK COURT REPORTING P. O. BOX 578 , BOISE , ID 83701 MORRIS (X) Avista And has the - - has the Company calculated what the increased cost to Avista Utilities will be during this transition period , and also I guess the difference in cost between Avista Energy performing benchmark duties and Avista Utilities performing that? Roughly.I think we feel that overall cost back to the Utility will be roughly a million dollars that would be brought back into the Utility.That needs to be allocated to the four states that we serve:Washington , Idaho, Oregon , and California. Is there some duplication of serVlces that will be performed during this transition period? During the transition period?We're actively managlng - - Avista Energy is managing our gas procurement for a fixed fee until March of 2005. And any transition , as we bring it back to the Utili ty, there might be some overlap.As you get back and do certain things, there has to be I think some flexibili ty ln a window of time - - two, three, four months - - where there might be some overlap, but I think that's reasonable considering you re bringing it back and you need to have communication and hand-offs and trade-offs at some point in time. I can't - - will it be a seamless transition?Q .. mean , is the transition plan adopted by the Washington Commission such that it coincides with the expiration of the HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista benchmark mechanism in Idaho , and do you have that in any of your regulatory states? We do have the benchmark in Oregon as well and we're golng to try to work really hard to make it as seamless as possible.We've had quiteWe've had a number of meetings. a process set up.We have lots of folks focused on making sure that we try to make it seamless, and that's certainly my hope. Looking at your Exhibit 1 , I think the last page is the corporate structure? Okay. The boxes denote business entities, and that by that, you mean separate corporate steps or incorporated separately? Yes, the subsidiaries are separate operating companles. m finding my box. Avista Energy and Avista Power both have separate corporate identities.Correct? Yes, they're separate corporations. And Avista Utilities is just an operating division of Avista Corp. That's correct. And al so others? Yes, there are some others. Okay.In the others were Avista Communications HEDRICK COURT REPORTINGP. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista and Avista Labs?Do they fall under there? Well , the reason why they are no longer on the list lS, as you know, we exited Avista Communications in the fall of 2001 , and we last year sold about 83 percent of our interest in Avista Labs.So we're no longer the maj ori ty owner in ei ther of those, in Avista Labs, so they're no longer a part of our structure. Okay.The Company'On page 4 , you say: strategy continues to focus Avista Corp. activities on its energy and energy-related businesses. Who establishes the Company s strategy? The strategy really has been put together by our chairman of the board and CEO Gary Ely, ln recogni tion working with the board of directors, as well as obviously the officers of the Corporation , talking about the strategic direction of where we need to take the Company. And as president of Avista Utilities , do you have a seat at the table? Yes, I do. On page 4, you state:For our subsidiaries -- specifically, our nonregulated energy acti vi ties - - we are managing the Slze and risk associated with this business. In your role as I guess in both hats that you wear , is Avista Corp. able to insulate Avista Utilities from the risk associated wi th nonregulated subsidiary operations, HEDRI CK COURT REPORTINGP. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista and do those discussions take place? Absolutely, we do.Again , we have Avista Capital set up as one entity and then the subsidiaries are underneath it.It's been very clear in how we operate the Company that the Utility is operated in the best interest of our customers. We do not mix any of the subsidiary operations or costs in with Utility operations.That'They are separated, if you will. why they're set up as separate corporations, so that from an accounting perspective and liability perspective, they' certainly separate.We do have a wall between us, if you will. And if people - - within the Corporation there are a few folks that perhaps charge their time to both - - accounting and some of those things - - but it's a very clear line of division. You would agree that from an investment rating standpoint , Moody's, that they view Avista Corp. - - what they provide you is a consolidated rating? Yes. And so regardless of the Company's intentions -- best of intentions, I guess - - in keeping everything separate, the raters look at it as a combined operation? Yes, they do. And they see risk in both of your regulated and unregulated operations? As they - - they could, yes. Pardon? HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista They could, yes. And so to the extent that that occurs, you know I look at you indicate some of the challenges that the Company's faced in the last years , and one of those was the resul t of trying to regain your financial footing? Yes. And after a significant downgrade.And I note that in recent Moody's ratings , the Company was changed Moody's Investors Service changed the Company's rating outlook to stable from negative? Yes. And - - but they also indicate this reflects the Company's progress, and they identified a couple things: Reducing debt, improving liquidity. And then they say:And scal ing back investments in nonutility businesses? Correct. And then they go on and state that:Moody' expects that Avista will continue to follow a disciplined approach with respect to Avista Energy and its other nonregulated acti vi ties. And so that sort of speaks back to my ini t ial concern as to whether Avista Corp. is able to insulate Avista Utilities from the risk associated with those subsidiary operations.And are you familiar with the -- with ring HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista fencing? Yes. And that's, essentially, fencing off utilities from a parent's financial woes, and -- We feel we've adequately ring-fenced the Utility from the subsidiaries.For example, wi th Avista Energy, a separate board of directors, a separate credi t 1 ine The Utility is not isn't legally obligated in any way to cover if you will, Energy.We set Energy up as a standalone business , so we feel we were appropriately ring-fenced and have the appropriate risk management in place to make sure it' standalone. Has the Washington Commission or any of your other regulatory jurisdictions opened any proceedings regarding ring fencing for Avista or approached that in any of their Orders? Not to my knowledge. Page 5 of your testimony Yes. Well , actually, maybe back up a little bit. Okay. It appears that - - or , is Avista presently a member of the Western Electric Coordination Council (sic)? No, we re not. And in response to a Staff Production Request HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista the Company copied a proposed bylaw change that would make clear that a member could not be required to compromise its ability to serve negative load or build facilities for the benefit of third-parties without compensation through use or implementation of WECC reliability standards , and that was presented to WECC sometime ago.I was wondering if you could provide a status? Sure.Just last week , we had discussions. Mr. Cloward , who is the director of our transmission group, had an opportunity to sit down with Ms. McCarren and other board members and we were able to come to I think a resolution of that that satisfies our concerns around liability, third-party liability.We've been qui te clear about that, or pleased. think we re going to be able to get the bylaw changed and fully expect that at the very latest, that we will be full members of the WECC by probably by January.My hope, it will be even sooner.So we're pleased with where this is going and we're looking forward to rej oining the organization. On page 5 , you talk about Avista Energy and you state that the focus of Avista Energy is asset-backed optimization of combustion turbines and hydroelectric assets owned by other enti ties. And when you use "entities" in that sentence, are you talking about other Avista entities:Avista Utilities, Avista Power? HEDRI CK COURT REPORTING O. BOX 578 , BOISE, ID 83701 MORRIS (X) Avista We are not talking about any Utility assets that Avista Energy does not operate or optimize for the Utili ty. do that ourselves. Avista Energy owns their own assets.They own significant transmission assets.They do own the output of Lancaster generation. What we're speaking to in that regard is that one of the reasons Avista Energy has been so successful is that they have had the opportunity to manage other business assets. They do manage the as set s of other PUD hydro f ac i 1 it ies , the i gas fired generation , generation from a mlne in Canada.You couple that wi th the assets that they own.Over two-thirds of their earnings are coming from what I would say asset-backed optimization of either theirs or other people's facilities. They do not, ln any way, optimize any Utility generation or transmission assets.So about a You mention the benchmark mechanism which is a relationship put in place.There's a tariff in Idaho Schedule 163, and I think maybe a similar tariff in Washington where - - because what we're talking about is an affiliate transaction -- Yes. - - between Avista Utilities and Avista Energy, and that tariff sets up a code of conduct with respect to transactions -- HEDRI CK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MORRIS (X) Avista Yes. - - that are set up? And I think that there's also an agency agreement that's in place? Tha t 's correct. That's your understanding. Is there a similar agreement with respect to electric - - electric operations? Well , what I will say to that is that we completely follow any FERC 888, 889 code of conduct, standard of conduct.We are absolutely in compliance with that.Matter of fact , that we just recently completed that training last month, had I think over 400 employees , maybe 500 employees, went through both sets of training.So we re very focused and aware of what the codes of conducts are and standards. That being said, there are occasional times that we have done transactions between the affiliate.It's done thoughtfully and with judgment.It's done well wi thin the rules of the marketplace.And we take it very seriously when we do make those choices.They're done rarely. Do you understand why regulatory agencies require these codes of conduct in affiliate transactions? Absolutely, and we take them seriously. And were you aware that Avista had assured Commission Staff that there would be no transactions between HEDRICK COURT REPORTING P. O. BOX 578, BOISE, ID 83701 MORRIS (X) Avista Avista Utilities and Avista Energy? m not aware of that statement, no, but I'll take you at your word, Mr. Woodbury. And as a part of the transaction, I guess, that went on in Deal B, I guess from your - - from your testimony or statement, there have been other instances where Avista Energy has performed services for the electric division of Avista Utili ties? I would say they re very rare that we have done any of these.Again , wi th Deal B , there was a couple of circumstances that I would like to talk to , but I think in order to do that you're going to have to allow me to talk in much broader terms for a minute. Again , we need to take you back to 2000 and 2001. I talked about record wholesale energy prices, the marketplace, $800, $400, forward market prices well in ranges we've never seen before.We looked at things like hydro that was the worst on record.It created a liquidity crisis and a financial crisis our Company had never seen before.We did a number of things long term , short term , and medium term to try to get the Company through that very trying time.It was the absolute worst financial crisis in the 115 years our Company has been in business. We did a number of things.We chose to build Coyote Springs 2.It was the right decision for a long-term HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista Because of liquidity and other situations, we had toresource. sell half of it.Through that process, we had to sell assets. Through that time, we took a very serious look demand-side management programs and we were very focused on conservation at that time. We made choices around building small generation proj ect s Boulder Park is a good example of that and other small generation proj ects. We were running peakers - - we were running peakers as base load plans.We ran our Ra thdrum peaker at almost a 14 000 heat rate for a year straight to stay out of the marketplace. We had to work wi th the Governor of Washington to run Northeast combustion turbine to get the allowed air shed permits that we needed to run that. We had to do a number of strategies in order to get through that time.I think we did it quite well and quite successfully. One of the things that I think is important that we do through that time is that we needed to mitigate risk. saw forward prices of two, three, and four dollars - - we saw forward prices of 2-, 3-, and $400 -- and it was very important that we tried to hedge and mitigate as much forward risk that we could.So one of the choices that we made was that we needed to make sure when Coyote Springs came on-line, it was HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista certainly reasonable if we could lock in a price between 38 and $48 .It certainly was in the best interest of our customers when you looked at forward prices of 300 or $400. So given all of that, I guess my point of all of this is we made choices in the medium term perspective to lock in some prices in the best interests of our customers, and we did that. My - - well , and I don't doubt that the Company believed what it was doing was the best for its customers, but we're dealing with a regulated entity -- Avista Utilities and we like to make sure there are some side boards up Absolutely. - - so that, you know - - perception is sometimes everything, and self -dealing is the opportuni ty for that especially if these transactions are occurring without regulatory knowledge.It's difficult to go back and try to , I guess it's easy to look backwards and justify your act ions. Sure. But we want to make sure that when those decisions are being made, that there is some protocol that' being followed. Absolutely. And so that protocol was not in place , you know and we would have - - we would have made steps to assure that HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista protocol were in place if we knew - - if it was our understanding that the Company was going to be making this type of transaction. I guess what I would simply say to that is that we felt we followed our risk management policy.The Deal B that you're speaking to, it was a unique deal , it was a 1 7 -month deal, so it was kind of nonstandard term. I would also tell you that, quite frankly, during that time we were ln severe liquidity crisis, and we were also having trouble dealing with other counterparties because of our si tuation.We made a choice at that time that it was in our customers' best interest to be able to assure them $38 to $48 power , and we fel t that, as you said, perception is everything. Through thoughtful deliberations and our judgment was, given the liquidity crisis, given the situation that we're in , given the look at the forward market, that you have to go back and look at forward prices 2 -, 3 -, $400 , rolling blackouts in California proj ected for 40 days, no discussion around prlce caps being a reality, we felt that if we could lock in a $38 to $48 product in that marketplace we were doing the best thing, and we locked it in at market.We locked it in at market. I understand the Company s position.That's sort of set forth in some of your other witnesses. What method - - we talked about ring fencing. What method of ring fencing is in place to protect customers HEDRICK COURT REPORTING P. O. BOX 578 , BOISE , ID 83701 MORRIS (X) Avista from any affiliate bankruptcy? You know , I'd better let Mr. Malquist talk more in detail about that.m not sure I can probably give you the clearest answer. But as the policy witness, would you be willing to explore this aspect further with Staff and with other parties to determine if further protections could be implemented? We're always willing to sit down with Staff and discuss those kind of questions. You discuss Avista Advantage as a provider of Internet-based facility intelligence , et cetera.Does Avista Advantage provide services to Avista Utilities? No. In your - - I don't even want to ask that. On page 12 of your testimony, you explained why - - can you explain why changes in the consumer price index are purported as rationale as to the reasonableness or justification for a rate increase as opposed to cost increases tha t the Company has incurred? I would just say again that was an illustrative model that we were trying to show that I think we're very proud of the fact that we have actively managed our costs and have provided, I think if you can set aside fuel costs and some of the volatility in natural gas markets, I think we've provided HEDRI CK COURT REPORTINGP. O. BOX 578, BOISE, ID MORRIS (X) Avista83701 outstanding stability for our customers.We haven t been in for a general rate case on the gas side since 1990.We've only in the same time frame come in for one electric rate case. I think that's done.I think the fact that we' been able to do that means that we run a very efficient Company.We're very proud of the fact that we have been able to stay out of rate cases, and it's because we do a number of things very well.And I think that was just an illustration of prices not increasing on a general rate case perspective for customers for almost 15 years and only a seven percent rise in those 15 years, and we even did it for 1993.And just natural inflation.If you just went with inflation , it went up 27 percent. So, I guess what we're saYlng is we're actively managlng the business in our customers' best interest. Because wi th respect to increasing costs , you would agree that control of O&M and your A&G expense is one means of keeping the Company compet i t i ve? We've worked very hard to manage our O&M , A&G and our capital costs. It's not necessary to cost track the consumer price index? What I would say is Is that a national index or a regional index those -- HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista numbers? My guess is that is a national index, I believe. Okay.It's your - - who provided you with those I bel ieve Mr. Hirschkorn, I bel ieve, helped me wi th thi s exhibi t So I would say it's a national trend.And again , it's illustrative of the fact that it's -- that we' been actively managing the business and we've been managing quite well. Do you have any figures for Northern Idaho? For CPI? Yeah. No, I can't quote that off of the top of my head. And do you know what the change in per capita income is in Idaho's service terri tory since your last rate case? CS2 Since 1998?I do not know that number. Okay.On page 20 of your testimony, you speak of Yes. - - and its availability? Uh-huh. And you state that the Company expects that the transformer repalrs to be completed and the proj ect back on line by June 30th.And just moni toring some Production HEDRI CK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MORRIS (X) Avista Requests, the Company's Answers to Potlatch , that's been moved back about a month? Tha t 's correct.When we wrote testimony, we were doing the initial investigation of the transformer failure. There I S some things that happened in the mean time. I think it's important to remember that that transformer is a huge piece of equipment.It takes a special train car , if you will, just to move it.I t did , I think, have a little bit of difficulty having it shipped down to Houston. But one of the things that we did do when we did get the transformer to Turkey, when we had them disassemble it, we did find the problem on one of the legs of the transformer we made, I think, a prudent decision.We had them go ahead and disassemble the entire transformer and check the other two legs and make sure that, indeed, there weren't any problems wi those two.By agreeing to do that we did slow the process down by about a month, but we wanted to ensure that, indeed, that the transformer was completely disassembled.There were no other problems wi th the other two legs of the transformer. It has since been reassembled, completely tested and we expect the transformer to hopefully be in Houston on July 22nd.We'll have it shipped to the site, and our hope is that we'll have it on-line sometime by the end of August. Thank you , Mr. Morris. MR. WOODBURY:Mr. Chairman , I have no further HEDRICK COURT REPORTING O. BOX 578 , BOISE , ID MORRIS (X) Avista83701 questions. COMMISSIONER KJELLANDER:Thank you, Mr. Woodbury. Let's move to Mr. Purdy. I have no questions.Thank you.MR. PURDY: COMMISSIONER KJELLANDER:Mr. Cox. I have no further questions , thank you.MR . COX: COMMISSIONER KJELLANDER:Okay.Mr. Ward. Yes , thank you.MR. WARD: CROSS -EXAMINATION BY MR. WARD: Mr. Morris, if you I d turn to page 3 of your testimony? I have it. At lines 12 and 13, you say:Lumber and wood products manufacturing is the dominant plant industry in our Idaho service area. Do you see that testimony? I do, sir. What percentage of your system load and your Idaho load is the Potlatch Lewiston facility? I can't give you the exact number off the top of my head.It is certainly our largest customer.It is HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista certainly the dominant electric load in the state of Idaho for us. And are you aware that Potlatch also owns two mills that are served on Schedule 25? I am. And how , generally, has the lumber and wood products industry fared over the last few years in Northern Idaho and Eastern Washington? I would say that the wood products industry, as well as a number of industries in our service territory, have had some difficult times with the downturn of the economy, both in Northern Idaho and our service terri tory.The aluminum industry, the wood products industry, many manufacturers have had some difficult times in the last two or three years. And you've seen a fair number of mills close over the last few years, have you not? I think that process has been going on , if I' not mistaken , through the ' 90s and has continued into today. Now , on page 4 of your testimony, you discuss divestitures of some of the unregulated businesses of Avista and a refocus on your core business.Would that be a fair summary of that portion of your testimony? Yes, it would. And, in fact, the other day looking at Public Utilities Fortnightly, which is not normally known for humor HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X)Avista it quoted a utility executive as wishing that he had copyrighted the term "back to basics. Is that where Avista is headed? I would say that we have been back to basics slnce about 2001.I think one of the things that we are very fortunate, if there is a fortunate part of this energy crisis, that we were one of the first companies, I think , that really started having a liquidity crisis and had some of the trouble that most of the utilities got in a little bit later. enabled us to refocus and get ourselves back to making sure that we're a well-run utility company I think before many companies came to that realization.So, I al so think that we I re one of the companies that have emerged out of this and are able to focus our business for the long term around a stable utility. And, of course, the term "back to basics" wouldQ . imply that, previously, the utility industry, large segments of the utility industry, including Avista, have been focused on something other than basics.Wouldn't you agree? What I would say is that our focus since the fall of 2000 has been to be the very best electric and gas utility company that we can be for our customers.That has been our focus since I became president, since Gary Ely became chairman and CEO.We've told that to our customers, our shareholders our communities, that we are going to be the Avista company HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID MORRIS (X) Avista83701 that they know and we're going to be a great utility company. On the next page, page 5, 1 ines 1 7 through 21, you discuss the Avista Advantage , which is one of the unregulated subsidiaries you have retained.First of all, does that entity make money? In the last , I would say, the last six months even in the last year , I would say Avista Advantage has been breaking even and has required no cash from the parent.I t has been even a positive.We expect -- we're hopeful that it will be actually contributing to earnings perhaps in the next year They've worked very hard to drive their costs down.or two. And , again, it has really required no cash from the parent, so -- Did it previously, prior to the last six months, require cash infusions from the parent? I would say in the last year or two - - and I' going to let Mr. Malquist go into more detail of the cash infusions - - but I would say it's been minimal if - - very little in the last, I would say, 2003/2004 time frame. Now , would you agree wi th me that providing Internet-based facility intelligence, cost management, billing and information services, is a pretty competitive business? I would say that with -- in regards to Avista Advantage, if I can talk about it for just a moment, it's our intent, I would say, from a corporate perspective that we have HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista stated publicly that at some point in time we would probably sell that business, at some point in time.Now is not the time because of the economy in the marketplace.We certainly don' want to make a bad business decision to exit that business at this point in time when it is not costing the corporation any contribution.Matter of fact , it's finally turning the corner. So we think it's in the best interest to continue to moni tor the market.We, indeed, get calls quite often about people interested in purchasing it.We're certainly not going to give the business away.And I would guess I would regard as a free option:We will make the appropriate decision at the appropriate time. Do you think your ratepayers would agree to agree to that decision to continue supporting, directly or indirectly, this company from Avista Corporation's financial capabilities so that the shareholders don't lose money on the sale?Is that something that ratepayers would actively vote for? Well , I guess what I would just say to that question is that, again , I look at this we're talking about separate decisions.We run the Utility Company and do it in the best interest of our customers and do it in a regulatory environment.I think the decisions we make in regards to the subsidiaries around unregulated businesses, obviously they' shareholder interests , but we separate them and I m not sure I HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X)Avista understand the ink. Let's go to page 9 of your testimony, if you would. I ha ve it. I want to ask you a quest ion or two about the chart there following up on something Mr. Woodbury started with Mr. Malquist' s testimony, he testifies that there hasyou. been , from 1997 through 2002 , an eight to 14 percent decline in use per customer across all customer classes for Avista.Are you aware of that testimony? I am. First of all , in his enumeration of customer classes, he's obviously not including Potlatch , is he , if you know? I'd better let Mr. Malquist answer that question. Now , what I want to direct your attention to the lower right-hand portion of this chart Yes. - - where it says:Lost margin due to lower sales, $2.7 million. Now, that lost margin refers to the same phenomenon Mr. Malquist discusses in his testimony, does not? Yes. Does the phrase "elasticity of demand" have any HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista meaning to you? Yes. And would you explain , briefly, what that phrase means? In utility environment , what it means isSure. that there has been rate and cost pressure due to I would think the volatility primarily in the natural gas marketplace , but also there has been some PCA increases on the electric side. As prices have rlsen, customers make choices.They only have so much income and at some point perhaps they will reduce their energy load and turn down their thermostat, if you will , as they get price signals in the marketplace.And people have, I think for a variety of reasons , whether it's been volatility of gas prlces, whether it's been the media or news around an energy crisis, whether it's the Enron situation.I think that our customers certainly have gotten the word that energy prices have risen through a variety of channels and they have lowered their thermostats , so Now , would you agree with me that a utility that dramatically raises prices on a continuous basis can get itself into a vicious circle in which it can never recover the losses that it experiences because of margin retreats? And, again , I think what I would say is that what we have tried to actively manage really and on the natural gas side there's two buckets , if you will.There's the general HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MORRIS (X) Avista rate plece that has not moved since 1990, and there has been significant volatility in natural gas prices.We have done the very best we could to hedge those prices.They have gone up and t hey ve gone down.It's unfortunate that fuel prices have gone where they've gone.Our hope is that it will stabilize. But certainly additional rate increases are not golng to contribute to the stabilization of that loss , are they? Well , I would suggest that it's important for our customers to have stable rates and I think we provided that, but it's also important for our customers to have a heal thy utility company.We need to get back our investment grade. need to get ourselves back into a heal thy si tuation. And I think a healthy utility is good for our customers.I would point you to the cost of capi tal piece in tha t graph.Because of our loss of our credit rating, our interest expenses have risen significantly and that's been one of the drivers as well to this.So it's important we have a healthy utility with a more than out of the junk bond status and I think you need to take it in total. Finally, with respect to your testimony on automatic meter reading -- Yes. - - on page 16 you estimate the cost for this system in Idaho to be approximately $16 million? HEDRI CK COURT REPORTING O. BOX 578, BOI SE , ID 83701 MORRIS (X)Avista That's correct.Yes. Now , Potlatch's Lewiston facility already has automated meter reading and more, does it not? Yes, as part of being a large industrial customer , we have lots of moni toring equipment on your facility. And should those large industrial customers who already have that sort of equipment be responsible for funding any portion of this upgrade for other customers? What I would say is that as we go through this process, I think we have a cost allocation process that I will let Mr. Hirschkorn talk about, but I would suggest that we would probably follow whatever the standard formula is that when we implement these kind of proj ects. Potlatch and the other industrial customers pay the Company directly for metering equipment and installs at their facilities , do they not? I believe so. Thank you.MR . WARD:I believe that's all have. COMMISSIONER KJELLANDER:Thank you, Mr. Ward. Are there questions from members of the Commission?Commissioner Smi tho COMMISSIONER SMITH:Thank you. HEDRICK COURT REPORTING P. O. BOX 578 , BOISE, ID 83701 MORRIS (X) Avista EXAMINATION BY COMMISSIONER SMITH: Let's see if I can - - I was looking at your chart on page 6 of your testimony, Mr. Morris. Okay. If you just glance at it, it may appear that you don't have base rates today.But that's not the case , is it? We do have base rates today, that is correct. Thank you.Just wanted to be sure. I had a couple of questions on page 15 where you talk about your advanced meter reading plan. Yes. Which is, I guess , something that I've been quite interested in over the years. Yes. And just last week I saw a very interesting demonstration that would cause me to wonder if maybe even AMR has been replaced by something new and exciting called volce-over power lines. So is the Company continuing to investigate other ways to provide the kind of services that AMR might provide? I think you really hit it on the head , quite honestly, and I think that's one of the reasons we haven' necessarily jumped in early as a beta site.The technology is HEDRI CK COURT REPORTING P. O. BOX 578 , BOISE , ID 83701 MORRI S (Com)Avista getting better all the time, it's getting cheaper.We've been blessed being a dual utility that we read our meters pretty cost -effectively. I think what we're proposlng in this whole process is - - I'm not sure if you're aware we're doing Oregon right now , how we're really focused on thinking to really try -- it's gas only.We think we can kind of do it and use as a place where we can kind of do it and work the kinks out, if you will.We should have it done by October or November. Then our plan was to move into Idaho and do both electric and gas. And that's kind of one of the reasons why we have a four-year cycle.It's not to say we won't try to speed up, but I think technology is going to change.We' investigating that kind of voice-over technology, we're keeping our eyes on it, but we're also trying to have a thoughtful plan while we go through this so we do the very best thing, because one thing we know:It's going to change some more. But I think the basic URT technology really hasn't changed and that's why we feel comfortable we can move ahead this time.You know those URTs that we stuck on ten years ago are still the things that you can use to get the da t a.So given all the information we have,think it' probably now is a good time to go ahead. But you can't wait forever. HEDRI CK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MORRIS (Com) Avista Right. ve also heard several presentations by EPRI about how we have an analog system designed in the ' 50s for the 50s, and it's time to have a snazzier transmission system. Is the Company taking a position on those kind of improvements? I think if you look at a lot of what we'Yes. doing wi th our West of Hatwai upgrade , we re pret ty much working on going through almost all of our 230 kV subs and a lot of that has to do with kind of upgrading to modern technology in a lot those.And obviously it'a good time, and that'a big part the West of Hatwai transmlssion upgrade.People think of as wires,but it'substation relaying and that as well.So we're kind of investing in that too. What kind of planning process will the Company use to determine what proj ects need to go forward? In general? For example, the West of Hatwai transmission kind of issues. For that issue , what we did is, as you know , we worked pretty closely first with Bonneville around the needs of the region. When you say,region " what do you mean?Q . I would say the Northwest , if you will.I would HEDRICK COURT REPORTING P. O. BOX 578, BOISE, ID 83701 MORRIS (Com)Avista categorize it that way.We really looked at kind of the transfer capability, what we needed to do as the region growlng. Our 230 kV sub - - our 230 transmission system was installed in the '50s and ' 60s.We have quadrupled our loads in that time frame.We really haven t had a lot of significant investment.Bonneville had some needs as well.So we fel t like working through them with the planning process, then working through the NERC and WECC process to have it verified that, indeed, it was the right thing for the region.We went ahead and proceeded wi th the investment.But we also need to make those investments, quite frankly, for reliability for our own customers. Now , there's a tremendous amount of reliability we're building between north and south , upgrading a lot of our substations, and quite frankly we didn't want Bonneville to power up in cabinet generation during runoff , because that was one of the things that was critical.So we put all of that kind of in the mix and made the decision to make the investment. Do you think there's any benefit to having an interconnection-wide type planning process? Sure.I think anytime you sit down and as we all know that we re all interrelated and integrated, and I think as we've had some outages in Arizona this summer and California, HEDRI CK COURT REPORTING O. BOX 578, BOISE, ID MORRIS (Com) Avista83701 some of those places , I think Boise? - - Boise, right.Boise , that's correct. - - I think it's important that we look at it in a system-wide basis, that's correct. Earlier , in response to questions, you made a statement that, you know , you manage the Company well and therefore have avoided a rate increase for 15 years.m sure you realize your customers won't feel like they have had no rate increase? Yes, and I was trying to differentiate between the two.I know our customers don't and we are very sensi ti ve to that. So you and I may understand the difference between a base rate and a PCA surcharge? But our customers surely do not.We're very sensi ti ve to that and we'll work very hard to try to educate, mi tigate, do the right thing. COMMISSIONER SMITH:Thank you, Commissioner. COMMISSIONER KJELLANDER:Commissioner Hansen. EXAMINATION BY COMMISSIONER HANSEN: Mr. Morris, I just have a couple questions. HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (Com) Avista page 10, you talk about a decline in the usage of natural gas and I guess I was just kind of curious:Do you think that most of your gas customers have applied most conservation methods possible to reduce their usage and cost? the gas side? Uh-huh. You know m not sure can say that.We' started a DSM program in Idaho and it's been very popular in the last couple years around doing gas DSM.I ti s not something we tradi tionally, I don't think , have done. think most customers around gas really voted with their thermostat,if you wi 11,and they reduced. think some the phenomenon on the gas side too is that as you change out equipment, it goes from being 60 percent efficient to 98, 99 percent efficient.All of the new construction , both the water heaters and the furnaces , are very efficient.It'So I think it's a little bit of both. awareness , it's the changing of equipment to more high efficiency, and it's turning down your thermostat. That I S really brought about the 11 percent decrease? I think it's a wide variety:Cons t ruc t ion standards, new equipment standards , and just overall energy I think people have - - maybe haven't turned thatuse. fireplace on as often as they did and some of those kind of HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (Com)Avista things. So do you think then that most of your customers are aware of the DSM programs and conservation methods to reduce their monthly bill? I think that we do a very good job of educating, of sending out notices, of having a real robust conservation We try to fully utilize the DSM program and weprogram. continue to stress conservation , because, quite frankly, it' the right thing to do.ButSo it's a balance we have to have. I really believe that conservation is in the best interests of our customers.I mean , lowering their overall heating bills in the long run is the best thing for them to do. Do you find that it's more difficult or do you know whether it's more difficult for a low-income customer to participate in these kind of programs than maybe one that isn't low income? In the DSM programs? Uh-huh. What we've tried to do there is I believe in this process, I think we're going to - - we've discussed raising the amount of low-income demand-side management contributions that we want to make for low-income folks on weatherization particularly, and we continually want to have those discussions wi th Staff, wi th our low- income groups, and other stakeholders, to come up wi th whatever programs that we can to help those HEDRI CK COURT REPORTING P. O. BOX 578, BOISE, ID 83701 MORRIS (Com)Avista folks in our service terri tory.We're open and wi 11 ing to continue to work on anything we can think of. So would you say you target the low- income customer then maybe more than , say, the middle class? What I would say is we probably have a more active outreach program to try to overcommunicate to our low- income groups because of their unique needs, and I think we do send out mailers, we do make it very visible, but we actually -- we've got care reps, we're visiting people, low income , at the snap agencies and the other places where we' really trying to work very closely with our elderly and our low income, because , qui te frankly, we see them whether it's on credi t arrangements, disconnects , and those kind of things, they re more visible.And I think in a traditional DSM, we might not see the customer , they might never call us, and the only way they see us is through, you know, mailers or running commercials on conservation and those kind of things.So I think it'- - they're different segments of our market and you need to use different channels to communicate with them. So are you satisfied with the methods that you have in place to communicate to the middle class about conserva t ion? I think we do an effective job, but can we do bet ter?m sure we can always do bet ter I think we've got an effective program. HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID MORRIS (Com)Avista83701 COMMISSIONER HANSEN:Thank you.That's all. EXAMINATION BY COMMISSIONER KJELLANDER: Mr. Morris , I just have one question and I think it's a follow-up to the back to basics question that Mr. Ward was approaching you with , and I guess my question , more specifically, tries to get at what your perception is as to the extent you would say that the unregulated side of your business has impacted the cost of capi tal that Avista has seen over the last few years. What I would say - - and, again , I'll let Mr. Malquist go into more detail - - I would tell you that it' been minimal.I can tell you that when we went through the energy crlS1S, we had the liquidity crisis.At one point , we had over $355 million of unrecovered deferred natural gas and electric expenses, both states, at one point in 2001. I know that we had to go do a financing in March of 2001 to borrow $400 million at nine and three-quarters percent to keep the Company sol vent, and I know that we were in the markets of having to borrow a tremendous amount of money to get us through that time. I also know that Avista Energy in the last three years has contributed about $158 million of cash to the HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MORRIS (Com) Avista Corporation , and we have been able to buy back a lot of that debt, primarily wi th our own cash flow , but Avista Energy cash flow , and we bought back 250 million in '02 and another 50 or 60 million in '03. So I would tell you that a maj ori ty of the cost of capital , if not all of it, is due to Utility situation. Thank you. COMMISSIONER KJELLANDER:Ready now for redirect. MR . MEYER:None.Thank you. COMMISSIONER KJELLANDER:Okay.Thank you, Mr. Morris.We appreciate your presence here today. (The wi tness left the stand. COMM IS S lONER KJELLANDER:I think at this point we can probably take a break until the top of the hour , and we can go off the record and come back and be ready to go at 11:00. (Recess. COMMISSIONER KJELLANDER:Okay, we'll go back on the record, and I believe we're ready now for the next witness for Avista. Thank you.MR . MEYER:Call to the stand Mr. Malquist. Have you been sworn in? HEDRICK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MORRI S (Com) Avista MAL YN K. MALQUI ST produced as a witness at the instance of Avista, being first duly sworn, was examined and testified as follows: BY MR. MEYER: DIRECT EXAMINATION With that, for the record, please state your name and your employer. Avista Corp. case? My name is Malyn Malquist , and I'm employed by And have you prepared direct testimony in this Yes, I have. Any correct ions? Yes.I would like to strike two references in my testimony to Dr. Wilson's testimony, and that would be on page 2 , there is a sentence on line 7 and 8 which begins: Wi tness Wilson. So you would strike that? Yes, I would. Okay. And then on page 21 , there is a sentence beginning on line 17.I would strike the entire sentence, lines 1 7 through 19. HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (Di)Avista Very well.So if I were to ask you the questions that appear in that prefiled testimony and with those changes having been made, would your answers be the same? Yes , they would. Likewise, are you sponsorlng what has been marked for identification as Exhibit Yes. Was that prepared by you or under your direction or supervi s ion? Yes, it was. Is the information contained therein true and correct? Yes. MR . MEYER:Wi th that, I move the admission of Exhibi t 2 , and ask that Mr. Malquist' s direct testimony be spread as if read. COMMISSIONER KJELLANDER:Without objection would spread the testimony of Mr. Malquist, and admit Exhibit No. MR . MEYER:Thank you. (The following prefiled direct testimony of Mr. Malquist is spread upon the record. HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (Di) Avista I. INTRODUCTION Please state your name, business address, and present position with A vista Corp. My name is Maim K. Malquist. My business address is 1411 East Mission Avenue, Spokane, Washington. I am employed by A vista Corp. as Senior Vice President and Chief Financial Officer. Would you please describe your education and business experience? I received Bachelors and Master in Business Administration degrees from Brigham Young University. I have also attended a wide variety of utility finance courses and leadership programs. I joined A vista Corp in September of 2002 as Senior Vice President and was named to the additional position of Chief Financial Officer in November 2002. Prior to joining A vista, I was General Manager of Truckee Meadows Water Authority in Reno, Nevada which was separated out from Sierra Pacific Power Company in 2001. I was Chief Executive Officer of Data Engines, Inc., a high tech company located in Reno from June to October of 2000. From April 1994 to April 2000, I was employed by Sierra Pacific Resources, first as the company s chief financial officer and later as its chairman of the board and chief executive officer. Following the merger of Sierra Pacific Resources with Nevada Power Company in 1999, I became the President of both Sierra Pacific Power Company and Nevada Power Company. For the sixteen-year period up to 1994, I was employed by San Diego Gas & Electric Company in various positions, including Treasurer and Vice President - Finance. What is the scope of your testimony in this proceeding? Malquist, Di Avista Corporation I will provide a financial overview of the Company and will explain the overall rate of return proposed by the Company in this filing for its electric and natural gas operations. The proposed rate of return is derived from Avista Utilities' costs of debt, trust preferred securities, preferred equity and common equity, weighted in proportion to the proposed capital structure. I will address the debt cost and preferred cost components. Witness Avera will testify to the Company s proposed capital structure and return on equity. Witness Wilson will provide additional testimony regarding the appropriate return on equity for the Company. Are you sponsoring any exhibits with your direct testimony? Yes. I am sponsoring Exhibit No.2, which was prepared under my direction. II. FINANCIAL OVERVIEW Please provide an overview of A vista 's financial situation. During the energy crisis of 2000 and 2001, jt was necessary for the Company to issue a significant amount of debt to cover deferred electric and natural gas costs that reached over $347 million in 2001 on a system basis. The electric deferrals were driven primarily by the combination of record-low hydroelectric conditions and unprecedented high wholesale market prices that occurred in 2001. At the same time, the Company was in the midst of constructing additional electric resources to meet its long-term load requirements, including the Coyote Springs 2 (CS2) plant. The Company began construction of CS2 in January 2001. These construction projects also required a relatively large amount of financing. During this time investors and lenders were resistant to invest in the utility industry, including A vista, and were demanding Malquist, Di A vista Corporation higher interest rates. Much of the debt issued by A vista during this time was at rates exceeding 9%. As a result, Avista annual interest costs rose from approximately $69 million in 2000 to over $105 million in 2001 and 2002. In addition, Avista s debt ratio rose to over 59% in December 2001. These events led to significant cash needs and a deterioration of the Company financial strength. In October 2001 , Avista Corp s senior unsecured debt and corporate rating were downgraded to below investment grade by Standard & Poor s (S&P), and Moody s Investors Service. Furthermore, as Mr. Hirschkom will explain in his testimony, Avista s electric and natural gas customers over the past several years have reduced their energy usage. In fact, electricity use per customer has declined 8% to 14% across all customer classes (1997 to 2002), and natural gas use per customer has declined 11 (residential and small commercial, 1999 to 2002). The combination of the decline in use per customer, and an increase in utility operating costs and capital investment since the last electric and natural gas general rate cases has led to an under recovery of costs. The continuing under recovery of costs and increase in debt costs, and the debt ratio, have weakened the Company s financial condition such that its financial indicators do not currently support an investment grade credit rating. What actions is the Company taking to improve its financial health? We have been aggressively rebuilding our financial health by improving our cash flow, managing our costs and paying down debt. Since 2001, we repurchased $256 million of the higher-cost debt. In December 2002, S&P affirmed its credit ratings for A vista Malquist, Di A vista Corporation and upgraded its credit outlook from negative to stable. However, we remain on a rating outlook of "negative" by Moody We are making significant strides in improving the Company s financial stability. Our operating cash flow is positive, thanks to a combination of cost management efforts and rate relief by all four of our regulatory jurisdictions. We will continue to aggressively manage all costs that are within our control. Going forward, it is important that the Company attain revenues that provide recovery of its costs, and earned returns that are in line with the returns allowed by our regulators. Our total debt ratio of about 53 percent is below the utility industry average - down from 59 percent at the end of 2001 , but we still need to reduce the debt ratio if we are to reach our goal of regaining our investment grade rating. Our goal for total debt is below 50 percent excluding the impacts of new Accounting Standards F AS 150 and FIN 46, and we should be able to make additional progress toward this goal in 2004 and beyond. Is A vista experiencing risks that are different from the past? Yes, there have been some very definite changes in business risk in recent years. Among the risk factors are the price and supply of purchased power, natural gas and other fuels, recoverability of natural gas and power costs, streamflow and weather conditions, the effects of changes in legislative and governmental regulations, security concerns related to tecrorism, and availability of funding. Many of these factors are manifest in the increased earnings volatility the Company has experienced, as well as in the many credit rating downgrades by rating agencies in recent years for utilities across the country. As Mr. A vera will explain in more detail in his testimony, during 2002 S&P recorded 182 downgrades in Malquist, Di A vista Corporation the electric power industry, as compared to only 15 upgrades. In addition, S&P reported an unprecedented 88 utility ratings downgrades during the first half of 2003. Please explain further the Company s efforts to improve its financial situation. The Company is continuing to rebuild its financial condition in three arenas. First, we are working with the financial community to assure we have adequate funds for operations, for capital expenditures and for debt maturities.As I discuss later in testimony, we are working with our banks to insure that we have adequate liquidity through the availability of our credit facility on the most economic basis possible. We also maintain an ongoing dialogue with the rating agencies regarding the measures being taken by the Company to regain an investment grade credit rating. Second, the Company is making every attempt to minimize expenses without compromising safety and reliability. Finally, the Company is working through the regulatory processes to work toward recovery of our costs to more closely align earned returns with those allowed by regulators in each of the states we serve. This is a key determinant from the rating agencies standpoint when they are reviewing our overall credit rating. What internal measures has the Company taken to conserve cash and improve earnings? During the past three years the Company has focused especially on controlling costs and preserving cash through several initiatives and strategic steps. Specific actions that A vista has taken include: Malquist, Di A vista Corporation Sale of 50% of the Coyote Springs 2 project in the Fall of 2001. Cutting capital expenditures sharply in 2001 and limiting the 2002 and 2003 capital budgets. Sharp reductions in operating and maintenance expenses and implementation of strict approval procedures to control expenditures. Implementing hiring restrictions. Reduced the capital commitments otherwise required to fund subsidiaries, including the decision to terminate the Company s involvement in Avista Communications, sale of 83% of Avista Labs, and discontinued operations of Avista Power. Payment of significant dividends from A vista Energy to A vista Corporation (A vista Utilities), which were then used to repurchase high cost long-term debt. In addition to these internal measures, what else has the Company done to improve its financial situation? In the past two years the Company has received regulatory approval of a number of measures to address its financial condition. For example, the Company now has tracking mechanisms in place in all of its jurisdictions to provide recovery of the changes in electric and natural gas costs. Some of the recent regulatory approvals are as follows: In June 2002, the Washington Utilities and Transportation Commission approved a settlement agreement, which included an overall electric rate increase of 31.2% effective July 1 , 2002. Of the 31.2%, 19.2% represented a general rate increase, and the remaining 12% was designed to provide recovery of deferred power costs over time. Malquist, Di A vista Corporation In June 2002 the WUTC also approved the implementation of an Energy Recovery Mechanism (ERM) effective July 1 , 2002, which is similar to the power cost adjustment (PCA) mechanism in Idaho. The ERM tracks changes in power costs over time, under the specific terms of the mechanism. In October 2003, the Idaho Commission approved the extension of the 19.4% electric surcharge that continues to provide recovery of the power cost deferral balance in the Idaho jurisdiction. During the Fall of 2003, Avista Utilities received approval of Purchased Gas Adjustment (PGA) filings in all of its jurisdictions- Idaho, Washington, Oregon, and Califomia- which were designed to more closely align the rates paid by customers with the costs to provide service. The Company will continue to periodically file PGAs to align gas costs and revenues and keep gas deferral balances at manageable levels. In September 2003, the Oregon Public Utility Commission approved a natural gas general rate increase of $6.3 million or 10%. This ge~eral rate request for electricity and natural gas in the State of Idaho is another important component of the rate relief necessary to provide recovery of costs incurred to serve customers, and improve our financial condition to provide opportunity to regain an investment grade credit rating. Please summarize the recent actions the Company has taken with regard to its subsidiaries. In 2001 the Company adjusted its corporate strategy to focus on the energy and energy-related businesses.Since then, we have divested our telecommunications Malquist, Di A vista Corporation subsidiary, Avista Communications, and obtained a cash infusion for Avista Labs, the fuel cell company, such that our ownership is now only 17.5%. We have no further obligations to fund that business. A vista Advantage became cash-flow positive in 2003 and virtually requires no cash to fund its operations. A vista Energy continues to be a solid performer and in fact, provided over $158.5 million in cash contributions since 2001 that funded a significant portion of the debt we repurchased in the last two years. Our strategy to the future will continue to be focused primarily on the regulated utility and other energy-related businesses. III. CREDIT RATINGS AND PLAN TO RETURN TO INVESTMENT GRADE Please explain the ratings for Avista's debt and other securities, and what the implications of these ratings are in terms of the Company s ability to access financial markets and the Company s financial health. A vista s credit ratings by the three principal rating agencies are summarized on page 1 of Exhibit No.2. For each type of investment a potential investor could make, the investor looks at the quality of that investment in terms of the risk they are taking and the legal priority that they would have in the event that the organization is unable to meet all of its obligations. Investment risks include the likelihood that a company will not meet all of its obligations related to that obligation or security, both in terms of timeliness and amounts owed for principal and interest. Secured debt receives the highest ratings and legal priority for repayment and, hence, has the lowest relative risk. The highest risk securities are generally common equity shares since they have no priority for payment over other creditors. What credit rating does A vista Utilities believe is appropriate? Malquist, Di A vista Corporation A vista Utilities should operate at a level that will support a strong investment grade credit rating, meaning at least a strong "BBB" or weak "" using S&P's rating scale. Up until the most recent past, the Company has always maintained ratings in this range. This Commission has historically recognized that financially healthy utilities have lower financing costs which, in turn, benefits customers. Why is it important to be investment grade? A utility is a capital-intensive business and as such needs to have ready access to capital markets. Access is more difficult and more expensive for non-investment grade companies. Many times, investors that are normally tapped by utility securities issuers are precluded by law, regulation or policy from investing in non-investment grade securities. And, even if you can access the market as a non-investment grade issuer, the cost will be substantially higher. As debt matures and new financing is required in the future to finance utility plant additions and new customer additions, the cost of new and replacement debt will be higher. Non-investment grade companIes are also subject to more restrictive credit requirements from vendors and other counterparties. In fact, the Company s ability to purchase power and natural gas has been impacted by the below investment grade rating, and there are fewer counterparties willing to do business with us. The lower credit rating also requires the Company to post more collateral with those counterparties that are willing to do business with us, than would otherwise be required with a higher credit rating. This results in increased costs. The higher costs of financing for being below investment grade ultimately results in higher rates for our customers. Malquist, Di A vista Corporation What events or conditions are necessary for A vista Utilities to regain an investment grade credit rating? Improved credit ratings are only likely if the Company s financial strength and its outlook improve for a sustained period of time. To restore satisfactory credit ratings, the Company will need, at a minimum, the following: improved cash flow from operations (higher general revenues), continued regulatory mechanisms in place such as PGAs, PCAs, and the ERM, that will provide more certainty of positive cash flows from operations reductions in the level of debt that is being carried and the cost of that debt improved cash coverage of interest charges, consistent and predictable financial results, and the ability to earn a rate of return close to our cost of capital. The effort and sustained perfonnance required to return Avista Corp s credit ratings to investment grade levels will take time, and can be achieved only with a supportive regulatory climate that provides timely recovery of costs. The Company s initiatives to carefully manage its operating costs and capital expenditures are an important part of improving perfonnance, but are not sufficient without revenues that cover costs and provide a fair return on investment. IV. CASH FLOW What are the Company s near-term capital requirements? Over the next few years, capital will be required for customer growth, necessary maintenance and replacements of our electric and natural gas utility systems and other new Malquist, Di A vista Corporation plant construction, including $100 million for new transmission projects. In addition, the Company has securities of $58 million that mature in 2004-2005. The amount of capital expenditures planned for 2004-2005 is approximately $230 million. The Company must have adequate cash flows to fund operations, capital expenditures, and maturing debt. We need a combination of adequate cash flow from operations (earnings before interest, taxes, depreciation and amortization , known EBITDA" or "internally generated cash") plus the ability to access capital markets to fund these requirements. In addition, the Company needs access to bank financing for seasonal working capital and to occasionally fund capital projects between normal "permanent" financing and to provide collateral for power and gas purchases. Even in normal years, the utility s annual operating cycle requires more funds during certain quarters, because electricity and natural gas is obtained and delivered well before collections are received from customers. We have been impacted even more in recent years as the need for liquidity has increased for energy purchases to meet daily, next day and short-term load requirements. Many purchases of power or natural gas, fuel for generating power, or contracts for pipeline capacity to provide natural gas transportation have required collateral, or prepayments, given the Company s credit rating. The line of credit is our only source of immediate cash for borrowing to meet these needs and for supporting the use of letters of credit. We need a line of credit just to manage daily cash flow since the timing of cash receipts versus cash disbursements is never totally balanced. Malquist, Di A vista Corporation Major capital expenditures are a normal part of utility operations. Customers are added to the service area, roads are relocated and require existing facilities to be moved, and facilities continue to wear out and need replacement. These and other requirements create the need for significant capital expenditures each year. Many of the commitments made in the past to provide quality customer service, to insure customer and employee safety, and to respond to regulatory or licensing requirements at the Company facilities cannot be eliminated. Issuance of securities depends upon the Company maintaining an adequate capital structure, sufficient interest coverage, and investment grade credit ratings to be able to access capital at reasonable costs. How does A vista use short-term financing, and how much short-term financing does the Company need? The need for a working line of credit depends on a number of factors, including the timing and availability of long-term financing, the seasonal nature of operating cash flow requirements in our utility, the extent of capital projects, uncertainties of energy market prices and the amounts of energy purchased or sold to balance loads and resources counterparty collateral requirements and other factors. Because cash requirements cannot generally be matched precisely to the size or timing of efficient and economical long-term financing instruments, it is necessary to either pre-fund requirements and hold excess cash, or to obtain short-term financing which can then be rolled over into longer-term instruments when the amount needed is large enough and market conditions are favorable. The overall size of the short-term facility must be large enough that the Company will not experience a cash shortage at any time, or result in being in default on any obligations. Malquist, Di A vista Corporation Our plan is to maintain a bank line of at least $245 million. The facility needs to be large enough to allow the Company to fund at least one year of capital expenditures, plus required working capital and counterparty collateral requirements to assure flexibility given volatile financial markets and volatility of energy commodity costs. In addition, due to the turmoil in the energy industry, the rating agencies have stated that more than minimum liquidity is absolutely critical in their minds so that we don t have to depend so heavily on the capital markets. What is the status of the Company s short-term line of credit? The bank market has become tougher and acquiring credit from the banks has become more difficult.In the past two years, many banks either reduced, or limited altogether, their exposure to the utility and energy industry. Recent consolidations in the banking industry have reduced the number of banks willing to participate in utility short-term credit facilities. In 2002, we had to "secure" our credit line with First Mortgage Bonds whereby the banks now have the same ranking in priority as our other First Mortgage Bond holders. This is the highest ranking we can give our debt holders. In May 2003, the Company renewed its $245 million line of credit and is now starting the process to renew the facility, which expires in May 2004. While we are starting to see some improvements in the bank market, the banks continue to require the safety of a line secured by bondable utility property even with our improving financial condition. In addition, with our cun-ent credit ratings, the banks cun-ently have restrictions on the amount of new first mortgage bonds the company can issue, and they charge higher bank line fees and bon-owing costs than if the company held an investment grade credit rating. Malquist, Di A vista Corporation How does equity capital fit into a sound financial plan for Avista? A vista needs to improve the equity ratio of its capital structure. We need to be in position to issue equity on reasonable terms that provides a fair return for new investors without unduly diluting existing equity investors. In addition, we need to earn our authorized return on existing equity, so that retained earnings can build the equity ratio as well. Longer term, utilities and energy companies need to have access to capital markets to raise equity. We do not have any current plans to issue equity, other than the small amounts to fund the requirements of our dividend reinvestment and employee benefit plans, and are concentrating on lowering our debt ratio and improving the common equity ratio through current cash flows. But, the more flexibility the Company has by maintaining access to both the debt and equity markets, the stronger our financial condition will become. During times of credit uncertainty, which has been the case across the U.S. capital markets in recent years, the available capital is allocated first to the highest quality borrowers. Companies with lower credit ratings have more restricted choices for credit, in addition to the higher cost that comes with the perceived risk. V. CAPITAL STRUCTURE Q. When you use the terms "cost of capital" and "capital structure" in your testimony, what are you referring to? Cost of capital is the amount that an investor in a specific security charges the user of money. It is generally stated in terms of an interest rate or percentage of expected return on investment. Capital structure refers to the collective set of funding provided by all investors to provide the necessary funds to operate that company. When all the components Malquist, Di A vista Corporation of capital are aggregated for the company s overall capital structure, the weighted average cost of those components is the "cost of capital" for the firm. The incremental cost of capital is the cost of the next available component of capital that a company may be able to obtain given the willingness of the financial markets to invest in that company with a specific type of security. What is Avista Corp s capital structure and how does it impact the rate of return? Avista s capital structure consists of the blend of long-term debt, preferred trust securities, preferred equity and common equity necessary to support the assets and operating capital of the utility. The proportionate shares of Avista Corp s actual capital structure on December 31 , 2003, are shown on page 2 of Exhibit No.2. A pro forma capital structure is also shown in the Exhibit, which reflects known changes in long-term debt and preferred equity through September 30, 2004. I will describe these adjustments later in my testimony. The rate of return to be applied against rate base in this proceeding is equal to the weighted average cost of capital, taking into account the pro forma adjusting items. shown on page 2 of Exhibit No.2, Avista Utilities is proposing an overall rate of return of 82%. The level of debt in the capital structure continues to be above the desired level for A vista Utilities to achieve and maintain an investment grade credit rating, but we did see improvement in 2002 and 2003 and we expect a continued improvement in 2004 and beyond. Malquist, Di Avista Corporation How does A vista conduct its financing as a multi-jurisdictional and multi- service utility? A vista provides electric service in Idaho and Washington and natural gas service in Idaho, Washington, Oregon and California. Our funding for all these jurisdictions is provided through a .central treasury function. It is more efficient and cost-effective to pool our resources across jurisdictions rather than attempting to fund each of them separately. The cost of funds for each jurisdiction is the same. Likewise, we provide shared services across all jurisdictions that give a benefit of scale to each of them as compared to separate complete utility operations to serve them each independently. The benefits of being a combination electric and natural gas utility that operates in an area spanning parts of four states means all customers share in the costs of service, cost of capital, and the level of service provided. Reasonable allocations can be made to determine the fair sharing of costs among jurisdictions, but all jurisdictions use the same pool of resources for these items and it is impossible to specifically assign many of the dollars for shared resources directly to specific jurisdictions. The capital requirements for the entire utility are managed as a whole. Capital for customer demands is provided from the same shared funding pool, driven by the needs of customers in each area. Any arbitrary distinctions between the cost of capital among our jurisdictions would be difficult to determine and unsupportable by the facts of how capital is obtained and used for the entirety of utility operations. Our selection of debt financing comes from a combination of financial market dynamics, funding needs, our outlook for financial flexibility and judgment. Debts mature Malquist, Di A vista Corporation and must be paid off and, in some cases, it is advantageous to retire debts before their ultimate maturity to reduce the cost of debt or to avoid requirements related to particular debt instruments.We continuously look at our existing debt obligations and what may be available in the financial markets. Our goal is to provide the lowest cost debt structure possible while preserving long-term and short-term flexibility and access to needed funds. VI. COST OF DEBT Please describe the Company s use of debt. A vista Utilities obtains part of its capital needs through debt rather than all of it from equity owners. By bon-owing part of its capital requirements, the overall cost of capital can be reduced since, most often, the cost of debt is lower than the expected returns on equity. Debt holders have superior rights to repayment over equity investors, which reduces their investment risk. Equity holders receive their investment returns only after debt commitments have been satisfied. However, the cost of debt is not generally directly tied to the company s profits; it doesn t change, in general, with the fluctuating net income level of the firm. However, if income fluctuates negatively it does become more difficult to meet fixed charge coverage ratios that are required in virtually all bank and debt financing today. What is the time period chosen for the cost of debt included in this case? The Company is proposing a capital structure and cost of long-term debt based on actual results December 31 , 2003, with adjustments to reflect known and projected changes in long-term debt issuances/redemptions and associated costs through September 30 2004. Adjustments through this time period are intended to coincide with the approximate timing of the Commission s Final Order in this case. 100 Malquist, Di Avista Corporation How have you determined the cost of debt? As shown on page 2 of Exhibit No., the average actual cost of long-tenD debt outstanding on December 31, 2003 was 8.68%, which is a weighted average of all long- tenD debt components. The size and mix of debt funding changes over time. As noted earlier we have made certain pro fonna adjustments to update the debt cost through September 30,2004 to 8.70%. What has A vista Utilities done recently to lower its cost of debt? During 2002 and 2003, we repurchased $256 million of debt on the open market in an effort to reduce interest costs. Our plan is to carry total debt below 50% of total capital , excluding the effects of the new Accounting Standards FAS 150 and FIN 46, and to take advantage of opportunities that may allow us to reduce the cost of debt. However, the Company s present credit ratings are below investment grade and the alternatives available to us are somewhat limited. It is critical that the Company continue to improve its cash flows and earnings. Our cost of debt is higher than it would be with an investment grade rating. Improved financial performance must be sustained if we are to expect the rating agencies to restore Avista Corp s investment grade credit rating. As we look to the future, the Company has over 50% of its total debt maturing in 2007 and 2008, as shown in the chart below. A stronger credit rating would allow the Company to refinance the debt at lower interest rates.Therefore, it is important for the Company to regain its financial health and credit ratings, quickly, which will result in lower financing costs for customers in the future. 101 Malquist, Di A vista Corporation Future Debt Maturities By Year $400 $350 $300 $250 $200 $150 $100 $50 04 105 106 107 108 109 1 10 111 1 12 113 114 115 116 117 1 18 119 120 121 122 123 128 132 134 1 VII. COST OF PREFERRED EQUITY What is the role of preferred equity in A vista Utilities ' long-term capital structure? Preferred equity securities have attributes that are similar to both debt and to common equity. Certain investors are interested in owning preferred securities rather than common equity because of the greater certainty of a specified return on preferred securities than common stock. Preferred securities often have a longer tenD or an indefinite maturity than typical debt securities, which is attractive to certain investors. Because of their unique niche in the capital structure, preferred securities have specific covenants and restrictions that must be carefully considered in light of our long-tenD financing needs and ability to adapt to changing situations. In the past, A vista Utilities has been able to issue preferred securities with costs and tenDS that are advantageous to our capital structure. 102 Malquist, Di A vista Corporation However, there is a limited capacity to use preferred equity as part of the overall capital structure. The rating agencies assign various levels of "equity credit" to preferred equity depending on the specific structure and the company s credit rating. The higher the credit rating, the lower the level of equity treatment given and vice versa. In addition Generally Accepted Accounting Principles (GAAP) changed in 2003 whereby trust-preferred securities are now treated as "debt" on the balance sheet. While the Company currently has about 7.5% of its capital structure in preferred securities, to the future, we will be focusing more on improving the common equity ratio and reducing the total debt ratio rather than specifically focusing on a targeted preferred stock ratio target. To issue new preferred securities, the financial markets and the company s financial condition must support the needs of a particular form of preferred securities and a particular investor group s appetite to buy them. We monitor market trends and evaluate opportunities to see what the best alternatives are for the Company to pursue. How does preferred equity affect the rate of return? Preferred equity, which includes both trust preferred securities and preferred stock, comprised 7.51 % of A vista Utilities' capitalization, including proforma adjustments through September 30, 2004.We have included the actual cost of preferred equity in our calculation of weighted average cost of capital shown on page 2 of Exhibit No. VIII. COST OF COMMO~ EOillTY What rate of return on common equity is the company proposing in this proceeding? 103 Malquist, Di A vista Corporation The company is proposing an 11.5% return on common equity (ROE). Dr. William Avera testifies to analyses related to the cost of common equity for a benchmark group of electric utilities in the western U.S., with an ROE range of 10.4% to 11.9%. In his testimony Dr. Avera states that: The investment risks associated uniquely with A vista, however, are significantly greater than those of the utilities in the benchmark group and investors require a higher rate of return to compensate for that risk. (Po 6, L. 13) Dr. A vera further states in his testimony that: Based on my capital market analyses and the economic requirements for electric utility operations, I conclude that a 11.5 percent ROE falls below the current required rate of return for A vista, in light of investors' economic requirements and the Company s specific risks. (Po 6, L. 8) In addition, Dr. Bill Wilson presents analyses of the appropriate return on equity for A vista, based on an assessment of utility industry risk, and the specific operating risk for A vista. His analyses also support a return on equity for A vista in excess of 11.5%. Dr. Avera and Dr. Wilson are suggesting that an ROE of more than 11.5 % is warranted. Why is A vista not requesting an ROE greater than 11.5 % ? As I have testified, the Company has made progress in its quest to regain financial health. If A vista can earn an 11.5% ROE in 2005, I believe the financial results would support a bond rating upgrade to investment grade within a reasonable period of time. Furthermore, as the Company has worked toward regaining its financial health over the last few years, it has done so with the customer in mind. A vista has attempted to balance 104 Malquist, Di A vista Corporation the time frame for financial recovery with the impacts that increased retail rates have on its customers. In this case, although we believe an ROE greater than 11.5% is supported and is warranted, we also believe the 11.5% provides a reasonable balance of the competing objectives of regaining financial health within a reasonable period of time, and the impacts that increased rates have on our customers. Please summarize the proposed capital structure and the cost components for debt, preferred, and common equity. As also shown on page 2 of Exhibit No.2, the following table shows the capital structure and cost components proposed by the Company. Com onent Percenta Cost Wei hted Cost Total long-term debt 48.19%70%19% Trust preferred securities 79%01 %41 % Preferred equity 1.72%34%13% Common equity 44 .30%11.50%09% Total Weighted Cost of Capital 100.00%82% Does that conclude your prefiled direct testimony? Yes. 105 Malquist, Di A vista Corporation (The following proceedings were had in open hearing. (Avista Exhibi t No., having been premarked for identification , was admitted into evidence. COMMISSIONER KJELLANDER:And we're ready for Why don't we begin wi th Mr. Ward.cross. MR. WARD:Thank you, Mr. Cha i rman . CROSS - EXAMINATION BY MR. WARD: Mr. Malquist -- Malquist or Maulquist (phonetic)? Malquist (phonetic) Sorry. No problem. If you would turn to page 3 of your testimony, line 1 through 4 of your testimony, you note that annual interest expense increased $36 million , from $69 million to 105 mi 11 ion.Correct? Yes. And some of that debt had to be issued at costs as high as nine percent pI us? Tha t 's correct. Is that also true? 106 HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista Yes, that is correct. And ine 6 through 8 of the same page, you note that your unsecured and corporate debt fell below investment grade in October of 2001.Is that also true? Yes, it is. Now , on line 5, you re asked about the cause of that deterioration , and you say in answer to that question , you refer to, "these events.Now , I take it these events" you referring to are the two you describe on page 2; that is, the energy crisis of 2000 and 2001 , and Coyote Springs and other plant construction? That is correct. MR . WARD:I f I may approach the wi tness, please? COMMISSIONER KJELLANDER:wi thout obj ection. MR . WARD:m handing out two exhibi ts.The first is a two-page exhibit.And I believe our next Exhibit No. is 214.Second is a mul t ipage , 40 - some page, roughly, exhibit which I've asked be identified as 215. (Potlatch Exhibit Nos. 214 and 215 were marked for identification. BY MR. WARD:Now , Mr. Malquist , if you I d turn your attention to Exhibit 214? Okay. Do you recogni ze that document? Yes, I do. 107 HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista Can you tell me what it is? It's a history of the senior secured and the unsecured credit ratings , going back from 1991 through 2004, for all three rating agencies:Fitch , Duff , and Phelps; Moody's; and Standard and Poor' Okay.And can you identify Exhibit No. 215? Exhibit No. 215 is a Data Request Response where we provided rating agency reports basically from 2001 , as recall , up through the present. Okay.Now , turning first to 214 , the Company ratings are pretty level , it looks to me, from 1996 through 1998.Would you agree wi th that? Yes, I would. And in fact - - but in fact - - in 1999, there's a significant change , particularly by Standard and Poor's, is there not? There is a change by Standard and Poor's of two notches, from single A to triple B plus. And the unsecured debt fell all the way from A minus to triple Correct? Tha t is correct. And that's the last notch of investment grade, lS it not? No.Triple B mlnus is the last notch of investment grade. 108 HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista Now , if you look over on the left-hand side, you'll see that there's also a downgrade by I believe that' Fitch , actually, from A minus to triple B plus on the unsecured debt.Is that correct? That is correct. Now , those downgrades occurred well before the 2000 and 2001 energy crisis and/or the construction or acquisi tion of Coyote Springs, did they not? They did occur before the energy crisis, yes. And before the Company acquired Coyote Springs? Tha t is correct. All right.Now , if you turn your at tention to 215 , and I'm going to try not to make this too tedious, but I want to walk through some of these rating agency reports with you. Okay. I have numbered , by the way, for the Commission' information, the numbers in the lower right-hand-side bottom of the page are mine.I added those just so we can hopefully move along pretty easily. Now , the first one we have here is on page 1 , is a Duf f and Phelps credi t rating.Correct? Yes. And it's a downgrade, is it not? It is. 109 HEDRICK COURT REPORTING P. O. BOX 578 , BOISE , ID 83701 MALQUIST (X)Avista And as to the reasons for the downgrade, would you read the first - - the second paragraph of this report? The downgrade is based on increasing business risk through investments in unregulated subsidiaries, lacking improved financial coverage ratios to support higher potential cash flow volatili ty.As a percentage of consolidated EBITDA the Utility contribution is decreasing.AVA is devot ing capital to electricity and natural gas trading with infant investments in greenfield merchant generation , fuel cell development, an Internet energy billing services, and a competi ti ve local exchange carrier. And would you also read the sentence that begins at the bot tom of the page? The one beginning the trading subsidiary"? Yes. The trading subsidiary lost more than $19 million for the six months ended June 30, 1999 , of which $11 million was lost in the second quarter.These losses occurred in three of the firm's traded markets. Okay.Let I S go to the next one , on page COMMISSIONER SMITH:Mr. Ward, so I'm not distracted by realizing I don t know what "EBITDA" is , could we have the witness tell us? Q .BY MR. WARD:Earnings Before Interest, Taxes, Depreciation , and Amortization.Is that correct? 110 HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista That is correct. COMMISSIONER SMITH:Thank you. BY MR. WARD:Now let's go to page Here, if you look down to the middle of the second paragraph , this is another ratings downgrade, this time by Fitch on June 23, 2000. And if you look down the middle of the second paragraph , it notes that Avista recorded a $98 million pretax loss from energy trading at its unregulated marketing subsidiary. Do you see that sentence? Maybe I'm on the wrong page. MR. WOODBURY:Three. THE WITNESS:, yes, I see that sentence. Now , below that in the nextBY MR. WARD: paragraph , would you read the first sentence in that paragraph? The one beginning "in August 1999"? Yeah. In August 1999, Avista' s ratings were lowered one notch due to the higher business risk associated with increasing investments in unregulated businesses. And at the very bottom of the page, there's a paragraph that begins "Avista Corporation , the regulated utility. Would you read that paragraph? Avista Corp., the regulated utility, has been infusing funds into its unregulated subsidiaries.While these 111 HEDRI CK COURT REPORTING P. O. BOX 578, BOISE, ID MALQUIST (X) Avista83701 moneys are booked as loans, they are significant amounts that decreased Avista Corp. 's financial flexibility.Last year' sale of the Pentzer businesses has removed a notable source of subsidiary income. Okay.Now , does that - - above that paragraph you just read, Fitch notes that the Utility also lacks a power cost adj ustment clause to recoup the impact of higher power costs for the retail load. And that's referring to the Washington jurisdiction , is it not? Yes, it is. Okay.And at that time, did you have a PCA in Idaho? We did. Let's go to page Here agaln , we have another downgrade , this time by Moody'If you'd read the first sentence of the second paragraph? Moody's is also continuing to reVlew Avista Corp. 's securi ty ratings for possible further downgrade, reflecting lingering concerns about the adverse Staff recommendation in the pending rate cases, as well as the adverse financial effects from unprecedented spikes ln power supply prices in the West and Northwest, which were magnified by a wholesale short position exceeding management guidelines and the aggressive growth strategy that management continues to 112 HEDRICK COURT REPORTING O. BOX 578 , BOISE, ID 83701 MALQUIST (X) Avista pursue.The outcome of the reVlew for possible further downgrade will be influenced by Avista' s ability to add to its liquidity position , which would provide additional flexibility to respond to increased collateral calls.Such calls for collateral could increase, depending on the extent of volatility in the power supply market over the next several months , among other factors. All right.And below that two paragraphs, agaln, there I S a reference to the ongoing Washington State regulatory proceedings. And , finally, in the closing or next to closing paragraph on the next page , Moody's talks about cont inuing to monitor the ability of Avista' s more risky nonregulated businesses to be self-funding.Is that correct? Yes, that is correct. Move to page 11.Here agaln we have another downgrade, this one dated March 27 , 2001 , and -- try to get shorten this up a little bit.At the very last paragraph , the last beginning paragraph on the first page, that is page 7 Fitch refers to further liquidity stress coming from Avista Corporation's support to unregulated subsidiaries? m sorry.m not with you.I thought we went to page 11. Excuse me.I can't hear. I thought we went to page 11. 113 HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista , I'm sorry:Seven. Do I need to speak louder? COMMISSIONER KJELLANDER:Yes. Okay.m sorry.THE WITNESS: This is better.BY MR. WARD: Page 7. Again , at the bottom of the page - - this, again, 1 S another downgrade.At the bot tom of the page, there I s paragraph that continues discussion of the deferrals pressuring iquidi ty, and it says:Further liquidity stress comes from Avista Corp. providing support to unregulated subsidiaries, et cetera. Do you see that? I do. An interesting paragraph on the next page too. If you look at the first full paragraph , there the report says essentially that Avista Energy has had trading gains , but if you look at the second sentence, it says:However , Avista has not received upstream cash distributions from its subsidiary since substantially all of Avista Energy's assets are pledged as security under the terms of its bank credit agreement. Is that still the case , by the way? No, it's not. Okay.Here's a Moody's downgrade,Go to page and here it stresses the proceedings in the Washington 114 HEDRI CK COURT REPORTINGP. O. BOX 578, BOISE , ID 83701 MALQUIST (X)Avista Utilities and Transportation Commission.Do you see that in the fourth paragraph? I do. Now , if you look down to the latter part of that paragraph says,if you can pick up this clause: Moody'has factored in the expectation that Avista will receive ruling relating its request for a 14.7 percent electric surcharge in its substantially smaller Idaho jurisdiction within the next several days. Do you see that? I do. Would you read the next sentence? Moody I S notes that Idaho regulators have been demonstrating solid support for utilities in recent Decisions rendered, and that Idaho regulation has in place a tested deferral mechanism which serves to provide a high degree of certainty around the eventual recovery of the deferred power costs. And, obviously, Moody's is contrasting that statement with their view of the situation in Washington? Yes, they are. And, again , down at the end, we have references to rationalizing nonregulated investments.I won't walk you through that.Let I S go on to a later portion. Would you turn to page 13?Are you there? 115 HEDRI CK COURT REPORTINGP. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista Sorry. Yes, I am. Here's a list of risks and weaknesses contrasted with opportunities and strengths, and I'd like you to read the last risk and weakness description. The one that begins "use of" Yes. Use of the inside holding company structure to house unregulated business investments limits the extent investors in the Utility s fixed income securities can be insulated from the higher risks associated wi th energy marketing and trading, and other investments in diversified businesses. What does Moody's mean by an inside holding structure, holding company structure? Basically, what they're talking about is the Company's existing corporate structure that Mr. Morris talked about earlier in which Avista Corp. and Avista Utility are at the top of the pyramid , if you will , and the subsidiaries are underneath , so that losses or gains basically flow into the total Avista Corp. - - losses or gains from the subsidiaries flow into the Avista Corp. structure where the Utility housed. And they're contrasting that really to a holding company structure that would have the holding company at the 116 HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista top, Avista Utilities as a subsidiary to the holding company, and subsidiaries as subsidiaries to the holding company. Thank you.Now , that sentence would be equally true, would it not, if we substituted the word "ratepayers" for the phrase "investors in the Utility's fixed income securi ties" ? I think that what you re suggesting, that ratepayers can be impacted under the current structure by losses or gains of the subsidiaries they're under in terms of the ratings of the Company, is an accurate statement. Okay.I f you go down to the bot tom of the page, under the heading The Utility Division Remains Regulated, I'd like you to pick up with the second sentence of that paragraph, beginning al though creating," and read the rest of that paragraph. Al though creating a holding company structure would better insulate fixed income investors from the risks associated with the nonregulated businesses , management does not currently intend to pursue such a structure. And the remaining sentence? Oh, sorry: Clearly, under that type of corporate structure, fixed lncome investors would be better protected, especially if State regulators placed a limit on the amount of dividends a Utility subsidiary can pay to the parent company, and/or set a 117 HEDRICK COURT REPORTING O. BOX 578, BOISE, ID MALQUIST (X)Avista83701 minimum common equity ratio that the Utility subsidiary must maintain. Okay.Let's go to page 19.And here in the second paragraph of page 19 - - this is still Moody' speaking - - Moody s points out that Idaho has had a PCA for several years.Do you see that statement? Yes, I do. Okay.And would it be correct to say that Moody s follows that statement up wi th the notation that: Under that mechanism, the Company has been able to recover those costs on a regular and reasonably timely basis? Did I quote that correctly? That would be fair to say, yes. And what does the phrase "those costs" refer to? They re referring back to the power cost adj ustment, the costs that flow through the power cost adj ustment. Okay.And by the time of this analysis, we are now in the what we'll call the energy crisis, 2000, 2001. Correct? Yes, that is correct. If you go to page 25, there they're describing an Idaho PCA adjustment and contrasting it with Washington's, and I'll just paraphrase that the - - they note that the Idaho PUC 118 HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID MALQUIST (X) Avista83701 has issued an Order approvlng a 15 percent surcharge. Do you see that? Yes , I do. And that they characterize the PCA as enabling the pass-through of a portion of the Company's power procurement cost to customers? I see that also. Finally, we don t want to leave Standard and Poor's out.Let's go to page 26.It looks to me like this one is a reaffirmed credit rating, is it not?Do you recall? think if you see at the top, it says:BB plus , stable? At this time, I think that is correct, that it was a reaffirmation of the existing credit rating. Okay.We go over to the next page , page 27. you'd read the list of weaknesses that appears at the top? Weaknesses:A financial profile that is weak for the rating; exposure to hydro risk since hydro capacity constitutes nearly 65 percent of owned generation , not including long-term contracts with Columbia River Public Utility Districts -- PUDs -- and; energy trading in other unprofitable , nonregulated businesses that contribute to a weaker consolidated business risk profile than that of the standalone Utility. Okay.And if you would read the last sentence of the following paragraph? 119 HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista Nonetheless , continued involvement in riskier energy trading and marketing activities, in addition to involvement in other unprofitable nonregulated businesses, continue to contribute to a weaker consolidated business risk profile than that of the standalone Utility. Okay.And, finally, two paragraphs later - - I' going to paraphrase here - - the report notes with approval that in mid-2002 , the WUTC completed a rate case and that it has adopted an energy recovery mechanism similar to the power cost adj ustment mechanism already in place in Idaho , and in the last phrase it characterizes that transi tion as , quote , a significant boost to Avista' s credit profile. Is that correctly quoted? Yes, it is. I think this is the last one.On page 29 , if you would read in the middle of the page there , if you would read the paragraph under the heading Idaho"? Regulation in Idaho has historically been more favorable and a PCA mechanism has always existed , which has allowed Avista to defer 90 percent of all energy costs in excess of base rates.A 19. 4 percent PCA surcharge has been in place since October 2001 and will last through October 2003. Avista had about $32 million in deferred costs as of December 31 , 2002, which will be recovered through 2005. Okay.Now , Mr. Malquist, if you would turn to 120 HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista the first page of Exhibit 215, which is the actual Response to the Data Request, and in that Data Request, we also ask you to calculate the effect of the downgrades on Avista' s debt costs - - I'm obviously paraphrasing - - and your Response describes how you, in fact , did that.Is that correct? Tha t is correct. And if you'll turn now to the last page of this exhibit, page 38 , if I read this correctly, this lS your calculation or your spreadsheet explaining the calculation we ask you to make.Is that correct? I believe that's correct. And would you agree with me that if you look under - - again , if I'm correctly interpreting this, line 114 under Yield to Maturity, the figure there is 8.449 percent. you see that?It's the second column from the right? Yes.That's the yield to maturity for all outstanding cost of debt as of the end of 2003. Now , is that the figure I am to contrast with the actual cost of debt with the downgrading? Let me ask this so we don't maybe spend too long on this. Okay. I believe your pro forma cost of debt 7 percent in the rate case, and if this is, in fact, the calculation of the cost of the downgrades, that suggests a 121 HEDRI CK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X)Avista 25 basis points difference? In the total embedded cost of debt if you are correct.And it's been a bit since I've looked at this and I' just not recalling exactly how this was calculated.That's why m a little hesitant. That's fine.Now , having walked you through all these rating agency reports, no one would argue that the crisis in 2000-2001 did not contribute to the downgrades; clearly, it did.But isn't it a constant theme of all of those -- oh, and by the way, let me ask this as a predicate: We asked you to furnish the ratings from I think 1999 to present.And as far as you know , did you furnish all of them? I bel ieve so, yes. Okay.And I think we've discussed at least we've discussed each one that you furnished. So looking at all of those collectively, isn't a constant theme of all of the rating agencies that , one , the unregulated businesses are a large reason for the downgrades because of their greater risk; and , two, the Idaho jurisdiction has been more than - - has been paying - - paying the necessary surcharges and rate support to Avista far more promptly and fully than the Washington jurisdiction? Let me start wi th the second if I might, because I think that's the easier question to answer. 122 HEDRI CK COURT REPORTING P. O. BOX 578 , BOISE , ID 83701 MALQUIST (X) Avista I do believe that the Idaho Commission has been recognized by the rating agencies as being very supportive and giving us the regulatory kinds of Decisions that are required to recover prudently-spent costs.And that has been differentiated very clearly in the reports with the Washington Commission treatment in the energy crisis up until the time tha t mid - December - - or , excuse me, mid - 2002 when the Washington Commission adopted the energy recovery mechanism. m a little bit -- I'm not as willing to go along with the first part of your statement because - - while I acknowledge that the Company is riskier and has a different business risk profile as defined by Standard and Poor's as a result of the energy marketing and trading organization Avista Energy, you can also find throughout the reports if you read the S&P write-up, for example, where they credit Avista Energy with significant earnings during 2000 and 2001 , such that that was actually very helpful for the Utili ty. So would we be - - would we be junk bond status today if we didn't have Avista Energy?I think the answer we actually would be worse off if we didn't have Avista Energy, because Avista Energy contributed significant amounts of interest coverage in their calculations during those very diff icul t times.I actually believe in 2000 and 2001 , were it not for Avista Energy, we would be probably single B or possibly even Triple And Standard and Poor I s talks about 123 HEDRICK COURT REPORTING O. BOX 578, BOI SE , ID 83701 MALQUIST (X) Avista they don t exactly say that, but they talk about the support we had during the energy crisis as a resul t of having Avista Ene rgy Avista Energy has returned 23 percent, has a 23 percent ROE cumulative annual ROE since the middle of 1997 when the business was formed. The rating agencies don't like energy trading, and so they put you in a higher - - excuse me - - higher numerical business risk posi tion.So if we didn't have Avista Energy in these S&P reports that you saw , we wouldn't be rated a business position five, we would probably be a business position four.That means the coverages we would have to have to be investment grade would be somewhat lower , they would be easier to attain.But if we didn't have Avista Energy, we would, in the last couple of years , have lost close to half of our earnlngs.So our interest coverages would have been way lower than they were wi thout Avista Energy. , I don't draw the conclusion that -- while agree that some of the early downgrades , Mr. Ward, were resul t of some of the unregulated businesses, I don't think we are not investment grade today because of the unregulated businesses.I think we're not investment grade today because of - - because of the Utility and the energy crisis in 2000 and 2001.In fact, in the press releases , which I don't know if they're in your package, but if you read the press releases when we lost our investment grade rating, there was absolutely 124 HEDRICK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MALQUIST (X) Avista no mention of the unregulated subsidiaries.It was all addressed at the Utility and the Utility's poor performance due to the energy crisis. All right.Now , Mr. Malquist , as I said at the start, no one would argue that the energy crisis didn't have an impact, but still and all , rating agencles are in the business of measuring risk , are they not?That's what their ratings ostensibly measure, risk to the bondholders? They measure the risk to the bondholders and they measure also the ability to earn and compensate for the level of risk that they asslgn. All right , I'll accept that.Now , I don't want to provoke the same answer you just gave me , but I want to ask my prior question in a slightly different way. Okay. , in fact, the nonregulated business has been a contributor to the downgrades, and if it is also true that the Idaho jurisdiction has been far more prompt in supporting Avista through the energy crisis, first, it follows that we are about to pay, as Idaho ratepayers, we are about to pay higher rates in part because of higher interest costs for the downgrades. That's an obvious truism , is it not? Our interest rates are higher as a resul t of the downgrades, yes, sir. 125 HEDRI CK COURT REPORTING O. BOX 578 , BOISE , ID 83701 MALQUIST (X) Avista But under those circumstances , don't you think it's adding insul t to inj ury to then argue that in order to restore an investment grade rating, notwi thstanding the greater contribution by the Idaho customers and notwithstanding the fact that they didn't contribute the risk that comes from the nonregulated entities , in order to restore an investment grade rating, you're asking this Commission to increase your return on equity from 10.75 percent to the very highest end of the estimated scale from your witnesses of 11.5 percent?Isn' tha t insul t to inj ury? Well , first, I'm not going to acknowledge that that's the highest end scale of what our wi tness came up wi tho In fact, he took the scale and adj usted it as a resul t of the condition of the Company and the need to restore financial heal th , and that is taken into account.No matter where we are or how we got there , that's taken into account and should be taken into account in determining the fair cost of equi ty and the fair return that should be earned by the Company.So I guess I just need to - - I don't agree with that portion of your statement and need to tell you that. - - I'd go back to where we would have been had we not had Avista Energy.Even wi th the losses in the other subsidiaries , the contribution net-net of all of the subsidiaries including the losses and the positives from Avista Energy was a positive that actually was helpful to us in the 126 HEDRICK COURT REPORTING O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista height of the energy crisis and probably kept us from being in an even worse position from that perspective. I can't deal and I don't know how to deal Mr. Ward, with the difference between the regulatory Commissions that we serve and the difference in how we are treated.I think today that has been corrected and we are being treated fairly in all of the jurisdictions , but regulators do different things in different states and that' where we are.I can' - - I can' - - that can't change the cost of capi tal and what the fair return is for the shareholders. That's a determination that needs to be done to try to provide a fair return on the investment. Okay.Jus t one more:, in fact, this Commission were to agree wi th you and hike the return on equi to 11.5 percent in this jurisdiction notwithstanding the greater portion the ratepayers paid here in terms of crisis support, isn't the obvious message then to the ratepayers that we should oppose the Idaho PCA and adopt the Washington system prior to its adoption of the PCAi because if there's no reward for it and , in fact , we get punished for it, why would we want to do it? You know , again, I don t want to get - - I m not going to opine on the differences in what regulatory commissions have done over time.I just don't want to go there. 127 HEDRICK COURT REPORTING P. O. BOX 578, BOISE, ID 83701 MALQUIST (X) Avista But I do think this Commission is tasked with an understanding that a financially healthy Company is going to better off in the long term and provide customers better service and lower rates in the long term if we're financially heal thy.The Commission needs to determine what the appropriate ROE is , and I think based on the record that we' putting in place, I believe that a return around 11 and a half percent is not out of line with what other regulatory jurisdictions are allowing today, and in fact, would be supportive in helping us to recover our financial health. Thank you.MR . WARD:That's all I have. COMM IS S lONER KJELLANDER:Thank you , Mr. Ward. Before we move forward, I just wanted to bring to everyone's attention that the Commission has a Decision meeting at 1: 00, and Slnce we are, oh , closing in on the hour of noon I think this would be the best opportunity for us to take a break.But before we do that, let me just get a gauge. Mr. Cox, do you have any questions? MR . COX:No questions. COMMISSIONER KJELLANDER:Mr. Purdy? MR . PURDY:No. COMMISSIONER KJELLANDER:Mr. Purdy, no questions. Okay, great.So when we come back , we'll ask the same question of Mr. Woodbury, and we'll move forward from 128 HEDRICK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista there. At this point , it's our intent to break until my sense would be about 1: 30 .I don't anticipate that our Decision meeting will last much more than 15 minutes so we might be able to get an earlier start , but if everybody is not around, we'll look at a start time of 1: 30. So we'll go of f the record, and thank you. (Noon recess. 129 HEDRI CK COURT REPORTING P. O. BOX 578, BOISE , ID 83701 MALQUIST (X) Avista