20250314Summary Statement.pdf

RECEIVED
March 14, 2025
Idaho Public
Utilities Commission
SUMMARY STATEMENT
Cole v. Idaho Public Utilities Commission, Docket No. 51148
Sherry Cole appealed from an order of the Idaho Public Utilities Commission dismissing
her complaint against Rocky Mountain Power ("RMP"). Cole filed a formal complaint against
RMP alleging she had been overbilled because her power meter was cross-connected with her
neighbor's. An employee for RMP informed Cole that her meter was cross connected and credited
her account with $1,256.45. Later tests revealed the meters were not cross connected.
Consequently, RMP removed the credit from Cole's account but applied a credit of$450 for the
inconvenience. Cole filed a formal complaint with the Idaho Public Utilities Commission. The
Commission dismissed Cole's complaint because it found no evidence she was overcharged. Cole
moved to reconsider, which the Commission denied. Cole appealed to this Court.
The Idaho Supreme Court affirmed the decision of the Public Utilities Commission. The
Court held that Cole failed to demonstrate the Commission's decision was unsupported by
substantial and competent evidence. The Court held that Cole's remaining arguments had been
waived under the Bach v. Bagley standard. 148 Idaho 784, 229 P.3d 1146 (2010).
***This summary constitutes no part of the opinion of the Court, but has been prepared
by court staff for the convenience of the public.***