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Home My WebLink About20250228Notice of Discontinuance of Voice Telecomm.pdf RECEIVED 2025 February 28 AM 11:36 LU M E. N° IDAHO PUBLIC UTILITIES COMMISSION February 28, 2025 Via Email secretary@puc.idaho.gov Ms. Monica Barrios-Sanchez, Commission Secretary Idaho Public Utilities Commission 11331 W. Chinden Blvd., Bldg. 8, Ste. 201-A Boise, ID 83714 Monica.barriossanchez(kpuc.Idaho.gov RE: Docket Global Crossing Telecommunications, Inc. Discontinuance of Voice Telecommunications Services in Idaho Dear Ms. Barrios-Sanchez: Pursuant to Rule 311-02 of IDAPA 31.41.02, Global Crossing Telecommunications, Inc. ("Global Crossing" or"Company") hereby provides notice to the Idaho Public Utilities Commission of the State of Idaho (the "Commission") of its planned discontinuance of all voice services in Idaho. Specifically, on February 24, 2025, the Company filed an application with the Federal Communications Commission (FCC)pursuant to Section 214 of the 1996 Telecommunication Act and related regulations! The Company in its FCC 214 filing seeks authorization to discontinue voice telecommunications services. The Company also notified affected business customers of the discontinued services by letter dated February 21, 2025. Global Crossing currently serves one (1)business customer in Idaho. The Company plans to discontinue the affected services and exit the voice telecommunications market on or around June 24, 2025. Global Crossing does not intend to cancel its certification or registrations at this time. Any questions regarding this filing should be directed to my attention at (510) 342-3281 or via email to ioshua.traunerglumen.com. Thank you for your assistance in this matter. S cerely, g<"", Joshua S. Trauner Associate General Counsel Attachment 1 The FCC 214 filing was also served on the Commission and included Global Crossing Local Services,Inc.,an affiliated entity which provides service in other states,but does not provide services in Idaho 510-342-3281 Joshua.trauner(o)lumen.com Before the FEDERAL COMMUNICATIONS COMMISSION Washington,D.C. 20554 In the Matter of ) Section 63.71 Application of ) WC Docket No. 25- Global Crossing Telecommunications, Inc.; ) Global Crossing Local Services, Inc.; and ) Global Crossing Telemanagement VA, LLC ) For Authority Pursuant to Section 214 of ) the Communications Act of 1934, as ) amended, to Discontinue the Provision of ) Voice Services ) SECTION 63.71 APPLICATION OF GLOBAL CROSSING TELECOMMUNICATIONS, INC.; GLOBAL CROSSING LOCAL SERVICES, INC.; AND GLOBAL CROSSING TELEMANAGEMENT VA, LLC Global Crossing Telecommunications, Inc. (FRN: 0002-8505-19); Global Crossing Local Services, Inc. (FRN: 0003-7331-44); and Global Crossing Telemanagement VA, LLC (FRN: 0026-0946-49 ),1 (collectively referred to herein as "Global Crossing")2 seeks authorization pursuant to Section 214(a) of the Communications Act of 1934, as amended, 47 U.S.C. § 214(a), and Section 63.71 of the Commission's rules, 47 C.F.R. § 63.71, to discontinue all voice services (the Affected Services) in Alabama, Colorado, the District of Columbia, Florida, Georgia, ' Global Crossing Telecommunications, Inc.; Global Crossing Local Services, Inc.; and Global Crossing Telemanagement VA, LLC are competitive local exchange carrier and interexchange carrier subsidiaries of Lumen Technologies, Inc. (f/k/a CenturyLink, Inc.) (FRN: 0018-6268-53). 2 This application is filed on behalf of, and is limited to, Global Crossing Telecommunications, Inc.; Global Crossing Local Services, Inc.; and Global Crossing Telemanagement VA, LLC. Hawaii, Idaho, Iowa, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Montana, Nebraska,North Carolina, Oregon, Vermont, Virginia, Washington, and Wisconsin. Global Crossing provides the following information pursuant to Section 63.71 of the Commission's Rules: 1. Name and Address of the Carrier Global Crossing Telecommunications, Inc. Global Crossing Local Services, Inc. Global Crossing Telemanagement VA, LLC 100 CenturyLink Drive Monroe, LA 71203 2. Date of Planned Service Discontinuance Global Crossing plans to discontinue the Affected Services noted below on June 24, 2025, or as soon thereafter as any necessary regulatory approvals are obtained. Global Crossing's voice portfolio runs on aging, legacy network equipment, the majority of which is no longer supported by underlying vendors. Thus, repairing and/or replacing this network equipment has become challenging, if not impossible. Decommissioning of this network is necessary now to prevent an irreparable failure in the future. 3. Points of Geographic Areas of Service Affected Global Crossing proposes to discontinue the Affected Services in Alabama, Colorado, the District of Columbia, Florida, Georgia, Hawaii, Idaho, Iowa, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Montana,Nebraska,North Carolina, Oregon, Vermont, Virginia, Washington, and Wisconsin. 2 4. Description of Services Affected The Affected Services provided by Global Crossing are: • Local Exchange Service -provides the Customer with a connection to the Company's facilities within a local calling area on the public switched telephone network • Local Service Digital Trunk Service -provides voice-grade telephonic communications channels that can be used to place or receive calls • Operator Service and Directory Assistance—provides the customer with the ability to have access to an Operator • Long Distance Service - allows domestic calls outside of a defined local calling area • Toll Free Service - allows domestic calls to originate from anywhere in the contiguous, mainland United States and terminate to the customer's location at no charge to the calling party • Voice Local Services (VLS)—allows origination to Lumen-provided telephone numbers to aggregate the traffic and hand it off to single or multiple IP endpoints 5. Brief Description of the Dates and Methods of Notice to All Affected Customers Global Crossing sent a written notification of the planned discontinuance to customers affected by the proposed discontinuance in accordance with Section 63.71(a) of the Commission's Rules. Customer notifications were sent by U.S. Mail or United Parcel Service on February 21, 2025. A copy of the notification is attached to this application (Attachment A). 6. Whether the Carrier is Considered Dominant or Non-dominant with Respect to the Service to be Discontinued Global Crossing is considered non-dominant with respect to the services to be discontinued. 3 As noted in the customer notice, Global Crossing is also discontinuing three international services. Discontinuance of those services will be separately addressed in a Section 63.19 filing. 47 C.F.R. § 63.19. 3 7. Other Information In accordance with Section 63.71(a)of the Commission's Rules, a copy of this application is being mailed concurrently with its filing to the entities listed on the attached certificate of service. CONCLUSION The public convenience and necessity will not be adversely affected by the discontinuance of the services described herein. Advance notice has been provided to all affected customers, giving them ample time to arrange substitute services, which are readily available from other providers. Therefore, Global Crossing Telecommunications, Inc.; Global Crossing Local Services, Inc.; and Global Crossing Telemanagement VA, LLC respectfully request that the Commission approve this Section 63.71 application.¢ Respectfully submitted, GLOBAL CROSSING TELECOMMUNICATIONS, INC.; GLOBAL CROSSING LOCAL SERVICES, INC.; AND GLOBAL CROSSING TELEMANAGEMENT VA, LLC By: Craig J. Br _1171e� Lumen a 660 North Capitol St.NW Suite 240 Washington, DC 20001 Phone 303-992-2503 Crai g.J.BrowngLumen.com Dated: February 24, 2025 Its Attorney 4 Although Lumen proposes in this application to discontinue certain TDM-based voice services, this discontinuance is not a"technology transition," as defined in 47 C.F.R. § 63.60(i), as the affected customers can choose to switch to a TDM-based voice service offered by another provider. 4 ATTACHMENT A LUMEN 931 1411 Street Denver, Colorado 80202 February 21,2025 Important Notice: Global Crossing Telecommunications,Inc. and Global Crossing Local Services, Inc., and Global Crossing Telemanagement VA,LLC,Lumen Companies,will soon exit the voice telecommunications market Dear Global Crossing Telecommunications, Inc.; Global Crossing Local Services,Inc.; and Global Crossing Telemanagement VA, LLC,Lumen companies, (the Company)will soon exit the voice telecommunications market. In Alabama, Colorado,the District of Columbia,Florida, Georgia,Hawaii, Idaho,Iowa,Indiana,Kansas,Kentucky,Maryland,Massachusetts,Michigan,Montana,Nebraska,North Carolina, Oregon,Vermont,Virginia,Washington, and Wisconsin,the Company will discontinue the voice service(s)you subscribe to on June 24,2025,or as soon after that date as authorized by the Federal Communications Commission(FCC) and the state regulatory commission,if required. If you want to retain a voice service after June 24,2025, contact Lumen or another provider of your choice as soon as possible but no later than June 10,2025,to ensure there is no disruption to your service(s). You must take action in order to keep your current telephone number(s). You are receiving this notice because you subscribe to one or more of the following services that will be discontinued on June 24,2025, subject to any necessary regulatory authorizations: • Local Exchange Service -provides the Customer with a connection to the Company's facilities within a local calling area on the public switched telephone network • Local Service Digital Trunk Service -provides voice-grade telephonic communications channels that can be used to place or receive calls • Operator Service and Directory Assistance—provides the customer with the ability to have access to an Operator • Long Distance Service -allows domestic calls outside of a defined local calling area • International Long Distance(ILD)—allows calls originating in one country to terminate in another country • International Local Inbound(ILI) -is an inbound local trunking solution for international DDIs for local presence in a specific country • Toll Free Service- allows domestic&international calls to originate from anywhere in the contiguous,mainland United States or Canada and terminate to the customer's location at no charge to the calling party • International Toll Free Service(ITFS)and Universal International Free Phone Number(UIFN) Service—allows calls to originate from international countries. ITFS provides the ability to have ATTACHMENT A a different toll-free number per country; whereas UIFN provides the same toll-free number for multiple countries • Voice Local Services (VLS)—allows origination to Lumen-provided telephone numbers to aggregate the traffic and hand it off to single or multiple IP endpoints Important information • When your voice service is discontinued,we will automatically apply any applicable deposits or credits to your Global Crossing bill. • If the amount due on your bill is less than any deposits and credits,we will issue a refund for the remaining balance. • If you choose to disconnect your service before the date listed above,no early termination fees will apply. • The states of Alabama, Colorado,the District of Columbia,Florida,Georgia,Hawaii, Idaho, Iowa, Indiana, Kansas,Kentucky,Maryland,Massachusetts,Michigan,Montana,Nebraska, North Carolina, Oregon,Vermont,Virginia,Washington, and Wisconsin are impacted by this discontinuance of voice services. We are committed to making it easy to do business with us. Our goal is to provide you with secure and reliable connections when,where,and how you need them. If you have any questions about these changes or want to discuss alternatives to your current service(s), contact your account team directly or call us at 844-537-2271 today. If you are a wholesale or federal customer,please contact your account representative directly. Thank you for choosing Global Crossing-we value you as our customer. The following statement is required by the Federal Communications Commission(FCC): The FCC will normally authorize this proposed discontinuance of service(or reduction or impairment) unless it is shown that customers would be unable to receive service or a reasonable substitute from another carrier or that the public convenience and necessity is otherwise adversely affected. If you wish to object,you should file your comments as soon as possible,but no later than 15 days after the Commission releases public notice of the proposed reduction or impairment or service. You may file your comments electronically through the FCC's Electronic Filing System using the docket number established in the Commission's public notice for this proceeding, or you may address them to the Federal Communications Commission,Wireline Competition Bureau, Competition Policy Division,Washington,DC 20554, and include in your comments a reference to the § 63.71 Application of Global Crossing Telecommunications, Inc.;Global Crossing Local Services,Inc.;and Global Crossing Telemanagement VA,LLC. Comments should include specific information about the impact of this proposed or reduction or impairment of service upon you or your company,including any inability to acquire reasonable substitute service. CERTIFICATE OF SERVICE I, Marjorie Herlth, do hereby certify that I have caused the foregoing SECTION 63.71 APPLICATION to be: 1) Filed with the Secretary of the FCC via ECFS (Inbox-Section 214 Domestic Discontinuance Application); 2) Served via first-class U.S. Mail, postage prepaid,on the Governors of the States listed on the attached service list; 3) Served via first-class U.S. Mail, postage prepaid, on the Public Utility Commissions listed on the attached service list; and 4) Served via first-class U.S. Mail, postage prepaid, on the Special Assistant for Telecommunications under the Secretary of Defense'. AZO-40"_'1�46� Marj e He- February 24, 2025 1 Global Crossing Telecommunications, Inc.; Global Crossing Local Services, Inc.; and Global Crossing Telemanagement VA, LLC did not identify any Tribal Nations in the geographic area covered by this Application. Office of the Governor Alabama Public Service Commission 600 Dexter Avenue P. O. Box 304260 Montgomery, AL 36130 Montgomery, AL 36130-4260 Office of the Governor Colorado Public Utilities Commission 136 State Capitol Suite 250 Denver, CO 80203-1792 1560 Broadway Denver, CO 80202 Executive Office of the Mayor of the District of Columbia Public Service District of Columbia Commission 1350 Pennsylvania Avenue,N.W. 1325 G Street,N.W. Suite 316 Suite 800 Washington, DC 20004 Washington, DC 20005 Office of Governor Florida Public Service Commission The Capitol, PL05 2540 Shumard Oak Blvd. 400 S. Monroe St. Tallahassee, FL 32399-0850 Tallahassee, FL 32399 Office of the Governor Georgia Public Service Commission 206 Washington Street 244 Washington Street, SW Suite 203, State Capitol Atlanta, GA 30334 Atlanta, GA 30334 Office of the Governor Hawaii Public Utilities Commission Executive Chambers 456 South King Street State Capitol Room 103 Honolulu, HI 96813 Honolulu, HI 96813 Office of the Governor Idaho Public Utilities Commission State Capitol P. O. Box 83720 P. O. Box 83720 Boise, ID 83720-0074 Boise, ID 83720 Office of the Governor Indiana Utility Regulatory Commission 200 W. Washington Street, Room 206 PNC Center Indianapolis, IN 46204 Suite 1500 E 101 West Washington Street Indianapolis, IN 46204 Office of the Governor Iowa Utilities Board 1007 East Grand Avenue Room 69 Des Moines, IA 50319 1375 East Court Avenue Des Moines, IA 50319-0069 Office of the Governor Kansas Corporation Commission 300 SW loth Avenue 1500 SW Arrowhead Road Topeka, KS 66612-1590 Topeka, KS 66604-4027 Office of the Governor Kentucky Public Service Commission 700 Capitol Avenue, Suite 100 P. O. Box 615 Frankfort, KY 40601 211 Sower Boulevard Frankfort, KY 40602-0615 Office of the Governor Maryland Public Service Commission 100 State Circle 6 St. Paul Street, 41600 Annapolis, MD 21401-1925 Baltimore, MD 21202-6806 Office of the Governor Massachusetts Department of Massachusetts State House Telecommunications & Cable Room 280 1000 Washington Street Boston, MA 02133 Suite 820 Boston, MA 02118 Officer of the Governor Michigan Public Service Commission P. O. Box 30013 P. O. Box 30221 Lansing, MI 48909 Lansing, MI 48909 Office of the Governor Montana Public Service Commission P. O. Box 200801 P. O. Box 202601 Helena, MT 59620-0801 Helena, MT 59620-2601 Office of the Governor Nebraska Public Service Commission Lincoln Office/State Capitol Suite 300 P. O. Box 94848 1200 N Street Lincoln,NE 68509-4848 Lincoln,NE 68508 Office of the Governor North Carolina Utilities Commission 20301 Mail Service Center 4325 Mail Service Center Raleigh,NC 27699-0301 Raleigh,NC 27699-4300 Office of the Governor Public Utility Commission of Oregon 900 Court Street, Suite 254 P. O. Box 1088 Salem, OR 97301-4047 Salem, OR 97308-1088 Executive Office of the Governor Vermont Public Service Board 109 State Street, Pavilion 112 State Street Montpelier, VT 05609 Montpelier, VT 05620-2701 Office of the Governor Virginia State Corporation Commission P. O. Box 1475 P. O. Box 1197 Richmond, VA 23218 Richmond, VA 23218 Office of the Governor Washington Utilities and Transportation P. O. Box 40002 Commission Olympia, WA 98504-0002 P. O. Box 47250 Olympia, WA 98504-7250 Office of the Governor P.O. Box 7863 Public Service Commission of Wisconsin Madison, WI 53707 P. O. Box 7854 Madison, WI 53707-7854 Department of Defense Special Assistant for Telecommunications Pentagon Washington, DC 20301