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HomeMy WebLinkAbout20250128Declaration of J. Epley ISO Respondents Motion for Summary Judgement.pdf RECEIVED Tuesday, January 28, 2025 IDAHO PUBLIC C. Tom Arkoosh, ISB No. 2253 UTILITIES COMMISSION ARKOOSH LAW OFFICES 913 W. River Street, Suite 450 P.O. Box 2900 Boise, ID 83701 Telephone: (208) 343-5105 Facsimile: (208) 343-5456 Email: tom.arkooshkarkoosh.com Admin copy: erin.cecilkarkoosh.com George Baker Thomson, Jr., Florida Bar No. 381561 Associate General Counsel Ziply Fiber of Idaho, LLC, d/b/a Ziply Fiber 426 E. Casino Rd., ATTN: Legal Everett, WA 98208 Telephone: (425) 367-9130 Email: george.thomson(a,ziply.com Admitted Pro Hac Vice Attorneys for Respondent BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION MIKE AYERS, Case No. CTC-T-24-01 Complainant, DECLARATION OF JESSICA EPLEY IN SUPPORT OF V. ) RESPONDENT'S MOTION FOR SUMMARY JUDGMENT ZIPLY FIBER OF IDAHO, LLC, d/b/a ) ZIPLY FIBER, ) Respondent. ) JESSICA EPLEY, under penalty of perjury, declares as follows: 1. I have reviewed Idaho Public Utilities Commission ("PUC") Docket No. CTC-T-24-01 (ZIPLY FIBER OF IDAHO, LLC -- FORMAL COMPLAINT MIKE AYERS) and am familiar with the pleadings in this proceeding. 2. I am the Vice President of Regulatory and External Affairs for Ziply Fiber of Idaho, LLC ("Ziply Fiber") and I have reviewed the facts presented and read the materials cited in DECLARATION OF JESSICA EPLEY IN SUPPORT OF RESPONDENT'S MOTION FOR SUMMARY JUDGMENT—Page 1 Respondent's Motion for Summary Judgment("Motion"). I have personal knowledge of the facts stated therein and those facts are true to the best of my knowledge and belief, and I am competent to testify to these facts if called as a witness. 3. In my capacity as Vice President of Regulatory and External Affairs, I supervised the creation of and caused to be filed with the PUC both Ziply Fiber price lists cited in the Motion. 4. Attached hereto as Exhibit A is a true and correct copy of Ziply Fiber's ID Competitive Exchange and Network Services Price List. 5. Attached hereto as Exhibit Bis a true and correct copy of Ziply Fiber's Idaho Price List. 6. Attached hereto as Exhibit C is a true and correct copy of the PUC Report entitled, "The Future of Idaho's Universal Service and its Relationship to Broadband Development" from April 2015. 7. Attached hereto as Exhibit D is a true and correct copy of the Federal Communications Commission("FCC")Public Notice of the winning bidders of the Connect America Fund Phase 11 Auction(Auction 903), showing Viasat Inc. ("Viasat"), as a winner. 8. Attached hereto as Exhibit E is a true and correct copy of a spreadsheet showing Viasat's deployment details in the subject area of the Complaint as extracted from the Connect America Fund Broadband Map (https:Hdata.usac.ora/publicreports/caf-map/). 9. Attached hereto as Exhibit F is a true and correct copy of the FCC national broadband map reporting for the subject area of the complaint(https://broadbandmap.fcc.gov/home). 10. Attached hereto as Exhibit G is a true and correct copy of the PUC's Eligible Telecommunication Carriers List as obtained from the PUC's website (https://puc.idaho.gov/Fileroom/PublicFiles/telecom/ETC%20List.pdD. DECLARATION OF JESSICA EPLEY IN SUPPORT OF RESPONDENT'S MOTION FOR SUMMARY JUDGMENT—Page 2 11. As provided by Idaho Code § 9-1406, I certify and declare under penalty of perjury pursuant to the law of the State of Idaho that the foregoing is true and correct to the best of my knowledge and belief. DATED this 28th day of January 2025. qqll� Jessica Epley DECLARATION OF JESSICA EPLEY IN SUPPORT OF RESPONDENT'S MOTION FOR SUMMARY JUDGMENT—Page 3 CERTIFICATE OF MAILING I HEREBY CERTIFY that on the 28th day of January 2025,I served a true and correct copy of the foregoing document(s) upon the following person(s), in the manner indicated: Commission Secretary U.S. Mail, Postage Prepaid Idaho Public Utilities Commission Overnight Courier 11331 W. Chinden Blvd., Building 8, Hand Delivered Suite 201-A(83714) Via Facsimile P.O. Box 83720 X_ Email: Boise, ID 83720-0074 secretgUkpuc.idaho.gov Michael L. Duval U.S. Mail, Postage Prepaid Deputy Attorney General Overnight Courier Idaho Public Utilities Commission Hand Delivered 11331 W. Chinden Blvd., Building 8, Via Facsimile Suite 201-A(83714) X_ Email: P.O. Box 83720 michael.duval(kpuc.idaho.gov Boise, ID 83720-0074 Mike Ayers X_ U.S. Mail, Postage Prepaid 5140 Hwy 14 Overnight Courier Grangeville, ID 83530 Hand Delivered Via Facsimile X Email: meayers987kgmail.com C. Tom Arkoosh DECLARATION OF JESSICA EPLEY IN SUPPORT OF RESPONDENT'S MOTION FOR SUMMARY JUDGMENT—Page 4 ID Competitive Exchange and Network Services Price List Northwest Fiber, LLC dba Ziply Fiber Title Sheet Title 62 — Local Exchange Services TERMS, CONDITIONS, RATES AND CHARGES Applying to the Provision of Intrastate COMPETITIVE EXCHANGE AND NETWORK SERVICES NORTHWEST FIBER, LLC dba ZIPLY FIBER in the State of IDAHO ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Table of Contents Sheet 1 Title 62 — Local Exchange Services TABLE OF CONTENTS TITLE SHEET TABLE OF CONTENTS SECTION 1 --APPLICATION AND REFERENCE 1. Table of Contents 1 1.1 Application of Price List 2 1.2 Availability of Service 4 1.3 Prices for Services Not Listed in this Price List 4 1.4 Maps 1.5 Explanation of Price List Change Symbols 5 1.6 Explanation of Abbreviations 6 1.7 Trademarks, Service Marks & Trade Names 7 SECTION 2 -- GENERAL REGULATIONS - CONDITIONS OF OFFERING 2. Table of Contents 8 2.1 Definitions 10 2.2 Establishing and Furnishing Service 29 2.2.1 Application for Service 29 2.2.2 Obligation to Furnish Service 35 2.2.3 Automatic Dialing and Announcement Devices (ADADS) 35 2.2.4 Limited Communications 37 2.2.5 Assigning and Changing of Telephone Numbers 37 2.2.6 Telephone Directories, Listings, and Numbers 39 2.2.7 Termination of Service - Company Initiated 41 2.2.8 Temporary Suspension of Service - Customer Initiated 54 2.2.9 Special Services 54 2.2.10 Termination of Service - Customer Initiated 56 2.2.11 Complaints 60 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Table of Contents Sheet 2 Title 62 — Local Exchange Services TABLE OF CONTENTS SECTION 2 -- GENERAL REGULATIONS - CONDITIONS OF OFFERING (Cont'd) 2.3 Payment for Service 63 2.3.1 Customer Responsibility 63 2.3.2 Payment of Bills 63 2.3.3 Advance Payments and Deposits 64 2.3.4 Late Payment Charge 67 2.3.5 Insufficient Funds (NSF) Check Service Charge 68 2.3.6 Adjustment of Charges 69 2.3.7 Payment Plans 70 2.4 Liability of Company 72 2.4.1 Limitation of Liability 72 2.4.2 Hazardous or Inaccessible Locations 72 2.4.3 Connecting Facilities 73 2.4.4 Defacement of Premises 73 2.4.5 Maintenance and Repair 73 2.4.6 Temporary Suspension for Repairs 74 2.4.7 Force Majeure 74 2.5 Responsibilities of the Customer 75 2.5.1 Building Space and Electric Power Supply 75 2.5.2 Installation and Maintenance 75 2.5.3 Lost or Damaged Equipment 75 2.6 Special Taxes, Fees and Charges 76 2.7 Emergency Measures in Case of Disaster 78 SECTION 3 -- MISCELLANEOUS NONRECURRING CHARGES 3. Table of Contents 79 3.1 Service Charge 81 3.2 General Service Offerings 81 SECTION 4 -- CONSTRUCTION CHARGES AND OTHER SPECIAL CHARGES 4. Table of Contents 82 4.1 Concurrence 83 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Table of Contents Sheet 3 Title 62 — Local Exchange Services TABLE OF CONTENTS SECTION 5 --EXCHANGE SERVICES 5. Table of Contents 84 5.1 Exchange Areas 85 5.1.1 List of Exchange Areas and Local Calling Areas 86 5.1.2 Exchange Area Rate Groups 89 5.1.3 Classes of Service Offered in an Exchange Area 97 5.1.4 Foreign Exchange Service 98 5.2 Local Exchange Service 104 5.2.1 Measured Rate Service 108 5.2.2 Premium Flat Rate Service 112 5.2.3 Local Service Options 114 5.3 Private Branch (PBX) Trunks 125 5.3.1 Measured Rate Service 126 5.3.2 Message Rate Service 126 5.3.3 Commercial Trunks 127 5.3.4 Flat Rate Trunks 128 5.3.5 Direct-inward-dialing (DID) Service 133 5.3.6 Automatic-identification-of-outward-dialing (AIOD) Service 135 5.4 Premium Exchange Services 139 5.4.1 Extension Service 139 5.4.2 Custom Calling Services 140 5.5 Directory Services 157 5.5.1 Listing Services 157 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Table of Contents Sheet 4 Title 62 — Local Exchange Services TABLE OF CONTENTS SECTION 6 -- CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6. Table of Contents 175 6.1 Outside Plant Facilities 176 6.2 Service Connections 177 SECTION 7 -- MISCELLANEOUS SERVICE OFFERINGS 7. Table of Contents 181 7.1 Mileage Charges 182 7.1.1 Extension Line Service 182 7.1.2 Tie Lines 183 7.2 Screening/Restriction Services 186 7.2.1 Toll Restriction 186 7.2.2 Information Services Access Restriction 187 7.2.3 Blocking for 10XXX1+ and 10XXX011+ 189 7.3 Caller Identification Blocking Options 191 7.3.1 Per Line Blocking 191 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 1 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 1.1 APPLICATION OF PRICE LIST 2 1.2 AVAILABILITY OF SERVICE 4 1.3 PRICES FOR SERVICES NOT LISTED IN THIS PRICE LIST 4 1.4 MAPS 4 1.5 EXPLANATION OF PRICE LIST CHANGE SYMBOLS 5 1.6 EXPLANATION OF ABBREVIATIONS 6 1.7 TRADEMARKS, SERVICE MARKS & TRADE NAMES 7 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 2 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.1 APPLICATION OF PRICE LIST This Price List contains the regulations, terms, and conditions and charges applicable to intrastate exchange and network services and equipment furnished by Northwest Fiber, LLC, hereinafter referred to as the Company. A. Territory Served, Service Rendered, Rates and Rules and Regulations The Company renders exchange telephone service, toll telephone service and private line services and channels throughout the territory served by it and its connecting companies as shown in its schedules, which include a description of the service furnished. The Company concurs with the maps filed by US West. B. Notice of Filing The procedure which will be followed by the Company in rendering service is shown in General Regulations - Conditions of Offering in this Price List. No officer, employee or agent of the Company has any authority to waive, alter or amend in any respect these rates or general regulations, or any part of, or to make any agreements inconsistent with the information shown in the filed Price Lists. The rates, and general regulations shown are subject at all times to addition, change or abolition after proceedings duly held by the Idaho Public Utilities Commission. Changes in the rates, and General Regulations shown in the Price Lists must first be approved or accepted by the Idaho Public Utilities Commission. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 3 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.1 APPLICATION OF PRICE LIST (Cont'd) C. Effective Dates 1. For services established prior to the effective date shown in the Price List, the effective date will be as shown in the Price List. 2. For all new service or equipment furnished on or after the effective date shown in the Price List, the effective date will be the day following the day connected. This will include changes of address involving changes in billing periods. 3. For all service on which a change of type, class or grade of service is completed on or after the effective date shown in the Price List, the effective date will be the day following the day changed. 4. For exceptions to the effective dates, see individual sections. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 4 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.2 AVAILABILITY OF SERVICE Provision of service under this Price List is subject to the availability, on a continuing basis, of the required plant and facilities, and is limited to the capacity of the Company's plant and facilities, as well as plant and facilities the Company may obtain from other carriers. Service will be furnished at the discretion of the Company, based on technical, operational, and economic factors. 1.3 PRICES FOR SERVICES NOT LISTED IN THIS PRICE LIST The Company will endeavor to provide services requested by customers which are not included in this Price List, depending on equipment and facilities availability and economic considerations. Pricing for these services will be accomplished on an Individual Case Basis (ICB) or a customer-specific contract. The rates so developed will be available to other customers on a non-discriminatory basis. 1.4 MAPS The Company concurs with the territory maps provided by US West in the following Price Lists on file with the Idaho Public Utilities Commission: - US West Exchange and Network Services Tariff- Northern Idaho - US West Basic Local Exchange Tariff- Southern Idaho ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 5 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.5 EXPLANATION OF PRICE LIST CHANGE SYMBOLS SYMBOL EXPLANATION (C) To signify changed regulation, rule, condition or listing. (D) To signify discontinued material. (1) To signify rate increase. (M) To signify material moved from or to another part of the Price List with no change, unless there is another Price List change symbol present. (N) To signify new material. (R) To signify rate reduction. (T) To signify a change in text but no change in rate, condition, rule, or regulation. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 6 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.6 EXPLANATION OF ABBREVIATIONS ADAD Automatic Dialing and Announcement Device CO Central Office Cont'd Continued DID Direct Inward Dialing DSS Digital Switched Service ENI Extended Network Interface FCC Federal Communications Commission FCO Foreign Central Office FX Foreign Exchange IC Interexchange Carrier MbpsMegabits per second MTS Message Telecommunications Service OCC Other Common Carrier PAL Public Access Line PBX Private Branch Exchange RCC Radio Common Carrier SUS Suspension of(all) Service TIM Tariff Information Management TSP Telecommunications Service Priority USOC Uniform Service Order Code WATS Wide Area Telecommunications Service ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 1 Sheet 7 Title 62 — Local Exchange Services 1. APPLICATION AND REFERENCE 1.7 TRADEMARKS, SERVICE MARKS AND TRADE NAMES ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 8 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 2.1 DEFINITIONS 10 2.2 ESTABLISHING AND FURNISHING SERVICE 29 2.2.1 Application for Service 29 2.2.2 Obligation to Furnish Service 35 2.2.3 Automatic Dialing and Announcement Devices (ADADs) 35 2.2.4 Limited Communications 37 2.2.5 Reserved for Future Use 37 2.2.6 Reserved for Future Use 37 2.2.7 Assigning and Changing of Telephone Numbers 37 2.2.8 Telephone Directories, Listings, and Numbers 39 2.2.9 Termination of Service - Company Initiated 41 2.2.10 Temporary Suspension of Service - Customer Initiated 54 2.2.11 Special Services 54 2.2.12 Termination of Service - Customer Initiated 56 2.2.13 Complaints 60 2.3 PAYMENT FOR SERVICE 63 2.3.1 Customer Responsibility 63 2.3.2 Payment of Bills 63 2.3.3 Advance Payments and Deposits 64 2.3.4 Late Payment Charge 67 2.3.5 Insufficient Funds (NSF) Check Service Charge 68 2.3.6 Adjustment of Charges 69 2.3.7 Payment Plans 70 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 9 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING TABLE OF CONTENTS (Cont'd) PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 2.4 LIABILITY OF COMPANY 72 2.4.1 Limitation of Liability 72 2.4.2 Hazardous or Inaccessible Locations 72 2.4.3 Connecting Facilities 73 2.4.4 Defacement of Premises 73 2.4.5 Maintenance and Repair 73 2.4.6 Temporary Suspension for Repairs 74 2.4.7 Force Majeure 74 2.5 RESPONSIBILITIES OF THE CUSTOMER 75 2.5.1 Building Space and Electric Power Supply 75 2.5.2 Installation and Maintenance 75 2.5.3 Lost or Damaged Equipment 75 2.6 SPECIAL TAXES, FEES AND CHARGES 76 2.7 EMERGENCY MEASURES IN CASE OF DISASTER 78 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 10 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS For the purpose of these Price List schedules the terms and expressions listed below shall have the meanings set forth opposite them. ACCESS LINE -Telephone service involving outside plant facilities, which enables the customer to initiate and receive telephone calls. (See Network Access Lines.) ACOUSTICAL CONNECTION - A connecting arrangement without electrical connections that permits transmission of sound between utility-provided telephone instrument and customer-provided equipment. ACTUAL COST - Actual cost refers to the cost of materials plus the rate per hour at the utility's construction labor rate. ADDITIONAL LISTING - Any listing of a name or other authorized information in connection with a customer's telephone number in addition to that to which he is entitled in connection with his regular service. AIR LINE MILE - As used in connection with air line mileage measurements in determining charges for exchange telephone service, including message unit service and message toll telephone service, means statute mile or 5,280 feet. APPARATUS - Electrical or mechanical equipment in whole or in part provided by the utility in the provision of various services. APPLICANT - The person making application to the utility for service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 11 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) AREA 1 - Area 1 consists of the exchanges identified in USWEST's "Northern Idaho" Exchange and Network Services Tariff. AREA 2 - Area 2 consists of the exchanges identified in USWEST's "Southern Idaho" Exchange and Network Services Tariff. AUTHORIZED PROTECTIVE CONNECTING MODULE (APCM) - Denotes a protective unit designed and manufactured under the control of American Telephone and Telegraph Company's quality assurance procedures, and which unit is to be incorporated in a conforming Answering Device. AUTOMATIC DIALING - ANNOUNCING DEVICES - Any automatic terminal equipment, which incorporates: 1. (a) Storage capabilities of numbers to be called, or (b) A random or sequential number generated that produces numbers to be called, and (c) An ability to dial a call, and 2. Has the capabilities of working alone, or in conjunction with other equipment of disseminating a prerecorded message to the number called. AUXILIARY LINE - An additional network access line from the same central office to the same premises as the main network access line and associated therewith. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 12 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) BASE RATE AREA-A more closely built-up section of the exchange area in which the basic rates apply without outside plant facility charges. BATTERY POWER - A source of electrical energy furnished for the operation of telephone equipment. BILLABLE PREMISES WORK - All work requested by the customer and done by the Company on the customer's premises except to establish or reestablish network access through the Network Interface, so long as the Network Interface is located in the normal location. BURIED WIRE OR CABLE - A wire or cable designed for use in underground construction and utilized in extending the utility's outside plant facilities. BUSINESS SERVICE - Exchange service furnished to individuals engaged in business, firms, partnerships, corporations, agencies, shops, works, tenants of office buildings, and individuals practicing a profession or operating a business who have no offices other than their residences and where the use of service is principally or substantially of a business, professional or occupational nature. If the directory listing denotes the character of the service to be for business use, the rates for business service will apply. CENTRAL OFFICE - A telephone utility's switching office unit by means of which one telephone station may be connected to another. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 13 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) CENTRAL OFFICE CONNECTING FACILITIES - A facility furnished to another common carrier by the Company between the terminal location of the other common carrier and a point of connection on the Company s premises. CIRCUIT - An outside plant facility used for the transmission of electrical energy in the furnishing of telephone and other communications service. CLASS OF SERVICE - Business and residence. COMMISSION - The regulatory body of the State of Idaho, namely the Idaho Public Service Commission. COMMUNICATIONS SYSTEM - Channels and other facilities, which are capable, when not connected to exchange telecommunications service, of two-way communications. COMPANY - The public utility named herein, Northwest Fiber, LLC ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 14 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) CONFORMING ANSWERING DEVICE - A customer-provided device which automatically answers incoming calls; transmits a prerecorded voice message or appropriate audible signal to the calling party; records a voice message from the calling party if so designed and arranged; and automatically disconnects from the line in a prearranged manner on completion of the last of the functions for which it was designed and arranged as described in this paragraph. The Conforming Answering Device may include remote interrogation and/or device function control. A Conforming Answering Device must incorporate an Authorized Protective Connecting Module and must bear a valid Conformance Number. CONNECTING ARRANGEMENT - The equipment provided by the utility to accomplish the direct electrical connection of customer-provided equipment or facilities with the outside plant facilities of the utility. CONTINUOUS PROPERTY -A property owned or leased by a customer where all portions may be served without crossing a public thoroughfare or the property of another. The property of a customer when divided by a public thoroughfare is considered to be continuous provided the customer furnishes, at his expense, a suitable underground or overhead outside plant facility connecting the property separated by the public thoroughfare. CUSTOMER-The person in whose name service is furnished as evidenced by the signature on the application or contract for that service, or in the absence of a signed instrument, by the receipt and payment of bills regularly issued in his name regardless of the identity of the actual user of the service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 15 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) DATE OF PRESENTATION - The date upon which a bill or notice is mailed or delivered to the customer. DEMARCATION POINT - The point of interconnection between the Company s telecommunications facilities and terminal equipment, protective apparatus or wiring at a premises. DIAL TELEPHONE SERVICE - Service by means of a telephone system in which the central office equipment is of the automatic or machine-switching type and in which the customer's telephone is equipped with a dial for use in originating calls. DIRECTORY ASSISTANCE SERVICE - Service whereby customers may request assistance in determining telephone numbers. DIRECTORY LISTINGS - Essential information in the telephone directory whereby telephone users may ascertain the telephone number of a customer in the alphabetical section. DISCONNECT - A discontinuance of service in which the outside plant facilities used in the service are immediately made available for use for another service. DISTRIBUTION FACILITIES -The utility's cables, wires, and associated supporting structures and appurtenances, located in dedicated streets and utility easements, designed to service more than one property and extending from the serving central office to the points of connection with service connection. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 16 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) EMERGENCY - A situation which exists when serious sickness, public safety, necessity or war conditions are involved. EQUIPMENT HANDLING/CONNECTION CHARGE - A charge made for the connection, moving or changing of telephone equipment, at the request of the customers, and which is not initiated by the utility or required for the proper maintenance of the equipment or service. EXCHANGE - A telephone system providing service within a specified area as shown on maps filed elsewhere in the Price List schedules. EXCHANGE AREA - An area shown on maps filed in Price List schedules within which the utility holds itself out to furnish exchange telephone service from one or more central offices serving that area. EXCHANGE MESSAGE - A completed telephone call between telephones in the same local service area. EXCHANGE SERVICE - Telephone service furnished within an exchange area or local service area. EXTENDED AREA SERVICE - Exchange service available to customers in a particular exchange or district area for communication throughout that exchange and other designated areas in accordance with the provisions of the exchange Price Lists. FACILITIES - Service or equipment that is installed or established to serve a particular purpose. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 17 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) FICTITIOUS NAME - A name or style employed by an individual or a concern to direct attention to a commodity or service or for any purpose other than the actual conduct of the business. FIXED STATION - Is stationary radiotelephone equipment, located in a remote area, suitable for sending and receiving messages through a base station of the utility. FLAT RATE SERVICE - Exchange service furnished at a fixed periodic charge. FOREIGN ATTACHMENT - Equipment or facilities not owned, furnished or authorized by the utility which are attached or connected to and used with exchange telephone facilities. FOREIGN EXCHANGE SERVICE - Exchange service furnished by means of outside plant facilities connecting a customer's telephone with a central office in an exchange area other than the exchange area in which the customer is located, or off-premises access line service in an exchange area other than that in which the customer's service or PBX service is located. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 18 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) GENERAL SERVICE - Is furnished between any wire telephone served from an exchange or district area within the mobile service area and a mobile unit or a fixed station or between two such mobile units or between a mobile unit and a fixed station. HARM - Harm consists of hazards to personnel, damage to utility equipment, and impairment of service to persons other than the user of the customer-provided equipment. Types of harm include, but shall not be limited to, voltages dangerous to personnel, destruction of or damage to utility equipment, induced noise or cross talk, incorrect dial pulsing, failure of supervision, false answer, incorrect billing, absence of voice band transmission path for call progress signals, and loss of capability to answer an incoming call. INDIVIDUAL LINE SERVICE - Network access line service furnished by means of a central office line or circuit assigned for use for one primary telephone only. INDUCTIVE CONNECTION - Electromagnetic coupling between customer- provided equipment and utility equipment by means of mutual inductance between an inductor in the utility equipment and a customer-provided inductor external to the utility equipment. INTERCONNECTION - The method by which network access lines facilities of a utility are arranged to transmit to or receive information from customer provided equipment. INTERFACE - The point of interconnection between terminal equipment and telephone network access lines. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 19 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) JACK- Standard or miniature (modular) connecting device used in connection with apparatus. JOINT USER - An individual or concern authorized by the utility and the customer to Share in the use of the customer's business telephone service. KEY TELEPHONE ACCESS SERVICE - Exchange service furnished by means of assemblies of one or more individual or PBX station lines, including at least one key telephone set, and associated apparatus arranged for various combinations of cutoff, holding, intercommunicating, pickup and signaling within the capacity of the equipment. KEY TELEPHONE SET - A handset telephone, used in providing key telephone service, with one or more keys in the handset base mounting. LIFELINE TELEPHONE SERVICE - Service which provides a credit on residence network access line service monthly rates. This credit is only available to the single line serving the principal residence of low income customers meeting eligibility requirements established by the Commission. This service also provides exceptions to the deposit rule and service charges. LOCAL NON-NETWORK ACCESS TELEPHONE SERVICE - A service furnished for the customer's own use by means of a circuit to which are permanently connected two or more telephones and which shall not be connected for exchange service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 20 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) LOCAL SERVICE - Service or other apparatus in an exchange area for communication between telephones within that exchange. LOCAL SERVICE AREA - An area within which are located the telephones which customers may call at exchange rates, in accordance with the provisions of the exchange Price Lists. The local service area may include the whole or part of an exchange area, or parts or all of two or more exchange areas. LOCAL USAGE - A flat rate or measured charges for the usage portion of local service to be applied in addition to the network access line. MEASURED LOCAL USAGE CHARGES-Charges for local calls based on number of calls, duration, and distance. MOBILE UNIT - Is a land vehicle equipped with radiotelephone equipment suitable for sending or receiving messages through a base station of the utility. MOVABLE PREMISES - That which is not mounted on a permanent foundation. NETWORK ACCESS LINE -An outside plant facility from the telephone company's central office to a customer's premises, which provides direct access to the local exchange and/or the toll switching networks. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 21 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) NONLISTED NUMBER - Requested by a customer whose name and telephone number are not listed in the telephone directory, but can be obtained by contacting Directory Assistance. NONPUBLISHED NUMBER - Requested by a customer who does not desire to have his name and telephone number listed in the directory or have his number made known to other telephone users NONRECURRING CHARGE - A one-time charge associated with certain installations, change or transfer of services, either in lieu of or in addition to recurring monthly rates. NONRECURRING FACILITY CHARGES - Additions to plant from existing outside plant facilities to service connections. OUTSIDE PLANT FACILITIES - The connecting facilities over which telephone service is provided a customer, and includes, but is not restricted to, open wire, aerial and underground cable and wire. PARTY LINE SERVICE - A telephone service furnished by means of a network access line to which may be assigned two or more customers. PERMANENT DISCONNECT - Complete termination of utility service and subsequent service will require a reconnection charge. PERSON - Any individual, public agency, partnership, corporation, or other organization operating as a single business entity. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 22 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) POINT OF DEMARCATION — It is either the utility's protective connecting arrangement or the customer provided protective connecting arrangement, where the utility's facilities terminate on the customer's premises. PRICE LIST SCHEDULES — The entire body of effective rates, tolls, rentals, charges, classifications, and rules, as set forth herein. PRICE LIST SHEET—An individual sheet of the Price List schedule. PREMISES — In multiple occupancy buildings a customer's premises are confined to that portion of building owned or leased by the customer. In single occupancy buildings or where more than one building is occupied by one firm or individual, the customer's premises includes the buildings occupied by the customer or the same continuous property and not separated by public thoroughfare or by property occupied by others. PRIVATE BRANCH EXCHANGE (PBX) SERVICE — Exchange service furnished by means of a PBX switchboard, intercommunicating system, or mechanical equipment located on the customer's premises and telephones with communication between them and the general system by means of network access lines to the utility's central office. PRIVATE BRANCH EXCHANGE SWITCHBOARD — Equipment located on a customer's premises by means of which access lines are interconnected for communication between the PBX stations and between such stations and the utility's central office. RADIO TELEPHONE SERVICE — Is a communication service through a land radiotelephone station, between a wire telephone and a mobile unit, or between two mobile units, or between a wire telephone and a fixed station, or between a fixed station and a mobile unit. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 23 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) RECURRING FACILITY CHARGES - The additional charges for exchange telephone service based upon distance measurement for service furnished, where outside plant facilities are applicable, or off the premises of the primary service or in connection with foreign exchange service. REGISTERED PROTECTIVE CIRCUITRY - Separate, identifiable and discrete electrical circuitry designed to protect the telephone network from harm which is registered in accordance with 47 CFR § 68. REGISTERED TERMINAL EQUIPMENT - Terminal equipment which is registered in accordance with the rules and regulations in 47 CFR § 68(b). RESIDENCE SERVICE - Exchange telephone service furnished a customer at a residence or place of dwelling where the actual or obvious use is for domestic purposes. RINGING POWER - Electrical energy furnished to a private branch exchange system or other equipment for signaling telephones connected thereto. ROOM - Space in a building surrounded by walls or closed partitions provided the opening, if any, between the top of such walls or partitions and the ceiling is less than two feet. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 24 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) SERVICE CONNECTION - Drop and block wiring or cable, from the point of connection with the utility's outside plant facilities to the point of connection with inside wiring to the premises served. A service connection serves only the continuous property on which it is located. An incidental segment may be located in the adjacent dedicated street or utility easement. SET -A telephone instrument. SIMPLE SERVICE - Non-key services for network access line business and residence services associated with flat and measured, WATS, local, extended and foreign exchange services. SPECIAL BILL -A bill for accumulated exchange and toll service charges rendered in lieu of the requirement of a cash deposit for the re-establishment of credit before disconnection of service as provided in the Price List schedules, or a bill for accumulated exchange and toll charges rendered at such time as the amount of the unpaid charges, billed and unbilled, materially exceeds the amount of any prepared charges or any deposits made in connection with the particular service. SPECULATIVE PROJECTS - An undertaking of a speculative nature which, in the opinion of the utility, appears to involve risk of failure. STATION - A telephone set generally used in conjunction with PBX, key system, or multiline equipment, or may be used interchangeably with telephone set. See also telephone set. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 25 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) STATION LINE - A term generally used to describe the serving capacity of a PBX or key system or the facility between switching equipment and a telephone set or apparatus associated with such equipment. SUBDIVISION - Is the partitioning of a parcel of land into four or more parcels for the purpose of transfer of ownership or leasing for the express purpose of the construction of homes thereon. In locations where subdivisions must be approved by a political body, such approval is adequate proof that a subdivision exists. A mobile home court will be considered as a subdivision for the purposes of this Price List. SUBSCRIBER - The person in whose name service is furnished as evidenced by the signature on the application or contract for that service, or in the absence of a signed instrument, but the receipt and payment of bills regularly issued in his name regardless of the identity of the actual user of the service. SUBURBAN AREA-A suburban area is that area outside the base rate and zoned areas but within the exchange area. SUBURBAN SERVICE - Service furnished in the suburban area. SUPERSEDURE - The transfer of a business or residence customer's complete service, including the telephone number, from one party to another with no change in type or location of the equipment or wiring and including the responsibility for payment of outstanding charges against the service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 26 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) TEMPORARY DISCONNECT - A temporary discontinuation of service without complete termination of the service, made at the request of the customer or on the initiative of the utility, in which the facilities and telephone number are held available for resumption of service. TEMPORARY SERVICE -The following categories of service are to be considered "Temporary Service": 1). Service to premises or enterprises the temporary nature of which can be determined in advance from the known limited duration of the contemplated operations, such as construction or exploration projects with their related housing and miscellaneous camp service facilities, summer or winter resorts, amusement or sports concerns, fairs, exhibit structures or places, and other enterprises of like limited duration. 2). Service for a specified short term to premises or enterprises normally permanent in nature. 3). Service to projects or abnormal risk or of unpredictable duration, such as mine development, oil well drilling, or lumbering operations. TERMINATION CHARGE - A charge applied under certain conditions when a contract for service is terminated by the customer before the expiration of the minimum contract period. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 27 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) TIE LINE -A circuit connecting two PBX systems for the purpose of interconnecting the telephones of one with those of the other without the use of trunks to the utility's central office. TOLL MESSAGE - A completed telephone call via the established toll network. TOUCH CALLING SERVICE - A service arrangement permitting the use of pushbutton equipped telephone sets in lieu of rotary dial equipped telephone sets to originate calls. TRACT OR SUBDIVISION - Improved or unimproved land under a definite plan of development wherein it can be shown that there are reasonable prospects within the next three years for five or more main residential telephones. TRADE NAME - The name or style under which an individual or concern conducts its business and by which it is generally known to the public. TRENCHING COSTS - Cost of excavating, backfilling and compacting, and, where necessary, cost of breaking and repaving pavement and of restoring landscaping. TRUNK LINE -A network access line from one central office to another or between PBX system and a utility central office. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 28 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.1 DEFINITIONS (Cont'd) UNDERGROUND SUPPORTING STRUCTURE - Conduit, manholes, handholes and pull boxes where and as required plus trenching costs as defined in Trenching Costs above. USAGE PRICING -A local service, which consists of a local network access charge and measured local usage charges. UTILITY - The Public Utility named herein. See also Company. ZONE -A portion of an exchange area shown on maps filed elsewhere in the Price List schedules. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 29 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE These regulations are added to those pertaining to specific service items in other sections. Any change in rates or regulations approved by appropriate regulatory authority modifies the affected service terms and conditions. An applicant for service agrees to pay all exchange, toll, and any other charges against such service made in accordance with the provisions of the Price Lists. 2.2.1 Application for Service A. Requirements 1. Each applicant for telephone service may be required to sign an application for the service desired, on a form provided by the utility, as a condition precedent to the initial establishment of service. 2. The application form will generally set forth the following information: - Date and place of application. - Location of premises to be served. - Date applicant will be ready for service. - Purpose for which service is to be used (business or residence). - Address to which bills are to be mailed or delivered. - Whether applicant is the owner or tenant of, or agent for, the premises. - Service desired - class, type, and grade. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 30 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) A. Requirements (Cont'd) -Information for listing in alphabetical and classified telephone directories. -Such other information as the utility may reasonably require. - Signature of applicant. 3. The Company may accept an oral or written application from a customer for additions to or changes in the present service. These applications become contracts upon approval or establishment of the service and shall be subject at all times to the lawful rates, charges and terms and conditions of the Company. 4. Any change in rates, charges, or regulations authorized by the legally constituted authorities will act as a modification of all contracts to that extent without further notice. 5. Any application is merely a request for service and does not in itself bind the Company to furnish the service except under reasonable conditions as set forth in the Price List schedules, nor does it bind the applicant to take service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 31 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) B. Cancellation An application for service canceled by the applicant or by the utility prior to the establishment of the service applied for is subject to the following conditions: 1. Canceled by Applicant a. If cancellation of an application for service is requested by the applicant prior to the time service is connected, the application will be canceled by the utility and the utility will collect all charges applicable to any service actually installed at the time of the requested cancellation, or such other amounts as may be specifically provided for by written contract previously made in accordance with the Price List schedules. b. If cancellation of an application for service is requested by the applicant prior to the time service is connected, such cancellation will be considered as an order to discontinue service and the Company will collect all charges applicable to the connection of service. The minimum requirements of the rate schedule under which service is furnished will apply. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 32 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) B. Cancellation (Cont'd) 2. Canceled by the Company a. If applicant refuses to comply with the requirements set forth in the Company's Price List schedules prior to the establishment of service, the Company may cancel the application, in which case any amounts collected from the applicant will be refunded. C. Use of Service Customer telephone service as distinguished from public, semipublic, or Public Access Line telephone service, will be furnished only: 1. In business establishments for communications by the customer, his immediate family, or by employees and representatives upon the customer's business except as the use of the service may be extended to joint users or where regular flat rate PBX or Centrex Service is provided to hospitals where patient room telephones are required or to customers who resell/share intraLATA Local Exchange Service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 33 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) C. Use of Service (Cont'd) 2. In residences, for communication by the customer, members of the immediate family, the customer's employees, and not more than four roomers, boarders, roommates, or others residing in the close circle of the customer's household. If an applicant obtains service for the use of others at a different residence, the applicant must have current residential service with the Company in the same state and must have good credit. If the applicant requests service at a different residence, where a prior subscriber still resides and where any balance for service to that prior subscriber incurred at that location is still past due and owing, a deposit amount may be based on the prior subscriber's credit history. 3. The Company reserves the right to refuse to install flat, measured or message rate customer service or to permit such service to remain on premises of a public or semipublic character when the instrument will be or is so located as to be accessible for use by the public in general or by patrons of the customer. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 34 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) C. Use of Service (Cont'd) 4. A customer shall not provide switched voice or data communications between local exchange areas, including the bridging of Extended Area Service (EAS)zones, using underlying services from this Price List or the Exchange and Network Service Price List. Providers of interexchange service, that furnish service between local calling areas, must purchase services from the Access Service Tariffs or Catalog for their use in furnishing their authorized intrastate telecommunications services to end user customers. If a customer violates this regulation, and has not placed an order for necessary services from the Company's Access Service Price List for immediate installation within 14 days of notice from the Company, the Company shall immediately disconnect such service purchased from this Price List or the Exchange and Network Service Price List. 5. The Company may refuse the installation of service that is not to be used within a reasonable period after installation. D. Restriction of Service Flat, measured and message rate services will not be furnished on the same premises except as follows: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 35 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.1 Application for Service (Cont'd) D. Restriction of Service (Cont'd) 1. Where the flat rate service is physically arranged so it cannot be used to supplement the measured or message rate service. 2. Where the flat, measured and message rate services have entirely different local service areas. E. Transfer of Service Between Customers An applicant may supersede the service of a customer where an arrangement acceptable to the Company is made by the customer and the applicant to pay all outstanding charges against the service. NONRECURRING CHARGE USOC AREA 1 AREA 2 Supersedure of Service N/A $15.00 $15.00 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 36 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.2 OBLIGATION TO FURNISH SERVICE 1. The Company's obligation to furnish service or to continue to furnish service is dependent on its ability to obtain, retain, and maintain suitable rights and facilities, without unreasonable expense, and to provide for the installation of those facilities required incident to the furnishing and maintenance of that service. 2. Such connections are also subject to the availability of required facilities. 3. When such connections are requested and facilities to provide the required connections at the CO normally designated to serve the premises are inadequate, facilities may be furnished from another CO to provide the requested interconnection. Under such circumstances additional monthly rates and installation charges will apply. 2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE (ADAD) An ADAD dials telephone numbers it has been programmed to dial and plays a recorded message when a call is answered. ADADs may be connected to the telephone network in accordance with the following provisions: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 37 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE (ADAD) (Cont'd) 1. The ADAD must automatically disengage the called party's line when the called party hangs up its receiver, except for use in security and alarm systems or other systems in which the called party has previously agreed to receive the ADADs call and has consented to its line being engaged in this manner. 2. ADADs are prohibited from making unsolicited calls before 9:00 a.m. or after 9:00 p.m., except in emergencies. 3. ADADs are prohibited from calling public safety numbers such as police, fire and emergency services. 4. ADADs are prohibited from calling nonlisted, nonpublished or inward WATS (800 or 888) numbers. 5. ADADs are prohibited from calling more than one number held by a given called party. 6. ADADs must be connected to an individual measured or message business rate access line unless the use of the ADAD comes exclusively within the exceptions in 1. above. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 38 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE (ADAD) (Cont'd) 1. The Idaho Public Utilities Commission has established the specific terms and conditions for the connection of ADADs to the telephone network by Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules. Compliance with these terms and conditions is the responsibility of the customer. A determination by the Idaho Public Utilities Commission that a customer is using or operating an ADAD in violation of these terms and conditions may result in termination of the customer's access line service. 2.2.4 LIMITED COMMUNICATIONS The Company reserves the right to limit use of communication services when emergency conditions cause a shortage of facilities. 2.2.5 ASSIGNING AND CHANGING OF TELEPHONE NUMBERS 1. The customer has no property right in the telephone number nor any right to continuance of service through any particular CO, and the Company may change the telephone number or CO designation of a customer whenever it considers it desirable in the conduct of its business. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 39 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.5 ASSIGNING AND CHANGING OF TELEPHONE NUMBERS (Cont'd) 2. In any case where existing service is continued for a new customer, the telephone number may be retained by the new subscriber only if the former customer consents and properly notifies the Company. Also, arrangements acceptable to the Company are made to pay all outstanding charges against the service. 3. The following nonrecurring charge applies to change a telephone number of a CO line or trunk at the customer s request. No charge applies to change the telephone number due to annoyance calls, or Company initiated number changes. NONRECURRING CHARGE USOC AREA 1 AREA 2 Per Telephone Number Changed - Business N/A $15.00 $25.50 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 40 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.6 TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS A. Distribution of Directories The Company will distribute to its customers without charge such directory information as, in its opinion, is generally necessary for the efficient use of the service. Other directories will be furnished at the discretion of the Company at a reasonable charge. B. Liability The Company's liability arising from errors in or omissions of directory listings shall be limited to and satisfied by a refund not exceeding the amount of the local service charges for the customer's service affected during the period covered by the directory in which the error or omission occurs. The Company, in accepting listings as prescribed by applicants or customers, will not assume responsibility for the result of the publication of such listings in its directories, nor will the Company be a party to controversies arising between customers or others as a result of such publication. C. Telephone Numbers The customer has no property right in the telephone number nor any right to continuance of service through any particular central office, and the Company may change the telephone number or central office designation of a customer whenever it considers it desirable in the conduct of its business. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 41 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.6 TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS (Cont'd) D. Nonpublished Telephone Numbers A customer may request that the telephone number of his service not be published in the Company's directories. If the customer shall make such a request, the Company will take reasonable precautions not to publish the number in any of its publicly distributed directories and, except when required by law, not to disclose the number to any person other than representatives of law enforcement agencies, its own employees or representatives, or those of other telephone companies, or other telephone customers who are billed for calls placed from nonpublished numbers. The customer releases, indemnities and holds harmless the Company from any and all loss claims, demands, suits or other action or any liability whatsoever, whether suffered, made, instituted or asserted by the customer or by any other person, caused or claimed to have been caused directly or indirectly by the publication of such number or the disclosure or nondisclosure of said number to any persons. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 42 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED A. Reasons for Termination The Company may terminate service to a customer without his/her permission, but only after adequate notice has been given in accordance with these rules, due to: 1. Non payment of a delinquent account. 2. Failure to make a security deposit or obtain a guarantee when one is required. 3. Use of foul or profane language over the lines of the Company. 4. Abuse of Service a. Use of service that interferes with another customer s service or that is used for any purpose other than communication. b. Directory Assistance to obtain a subscribers listed name, address or telephone number for any purpose other than to facilitate the making of a telephone call shall constitute abuse of the service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 43 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) A. Reasons for Termination (Cont'd) 5. The impersonation of another with fraudulent intent. Abuse or fraudulent use of service includes the use of service or facilities of the Company to transmit a message or to locate a person otherwise to give or obtain information, without payment of a message toll charge. 6. The service is furnished subject to the condition that it will not be used for an unlawful purpose. Service will not be furnished if any law enforcement agency, acting within its jurisdiction, advises that such service is being used or will be used in violation of law, or if the Company receives other evidence that such service is being or will be so used. 7. Any other violation of the regulations of the Company, the Company may, without notice, either suspend service or terminate the service without suspension. 8. Service will be denied and/or disconnected when it reasonably appears to the Company that a customer has employed subterfuge to obtain service. Subterfuge shall include, but shall not be limited to, the establishment of service by an applicant or a responsible party, who is acting alone or with others, to establish telephone service, which materially benefits a person or entity who has ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 44 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) A. Reasons for Termination (Cont'd) 8. (Cont'd) previously failed to pay an amount due for similar utility service. Service disconnected as a direct result of subterfuge will be reinstated only upon payment of sums due to the Company, in addition to all charges applicable for obtaining new service. B. Notice Necessary Prior to Termination When any of the above conditions exist, the Company may discontinue the customer s service (either temporary denial or complete disconnection). The following steps should be taken prior to termination: 1. Mail a written notice to the customer at least seven days before termination. If service is not terminated within five working days of the proposed termination date, and the matter is not involved in a pending Commission complaint, or other arrangements have not been agreed upon, then the Company will again make a diligent attempt to contact the customer concerning the proposed termination of service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 45 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) B. Notice Necessary Prior to Termination (Cont'd) 1. (Cont'd) The attempt may be in person or by telephone. Service will not be terminated for (at least) twenty-four hours after giving this notice or making a sincere effort to give notice. 2. The seven-day written notice shall not apply if: a. The customer pays with an insufficient funds check. b. Fails to comply with payment arrangements described in 2.3.2.B.7 In these cases, the Company shall make diligent attempt to contact the customer, either in person or by telephone, to tell of the proposed action, and service will not be terminated until at least twenty-four hours after giving this notice or after making a diligent attempt to give notice. c. The customer has unexplained, excessive increases in the amounts of the bill due and the risk of loss is evident. The Company will not make this determination without first contacting the customer to seek and explanation concerning the bill and the customer s ability to pay for that bill unless: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 46 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) B. Notice Necessary Prior to Termination (Cont'd) 2. c. (Cont'd) - It makes a good faith attempt to contact the customer, but is unable to do so, and - The amount of security held, the customers past ability to pay, past payment history, and length of service, and the amount accrued all indicate that it is unlikely that the Company will be able to recover the amounts of past and expected bills for the coming seven-day period. In such cases the Company may terminate service not less than three days (excluding days on which there is no mail delivery)after mailing the notice unless the customer has been contacted by telephone or in person, in which case, the Company may terminate service not less than one day after the day of contact if neither suitable explanation nor suitable assurances of payment can be given. All notices of proposed termination will state: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 47 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) B. Notice Necessary Prior to Termination (Cont'd) 2. c. (Cont'd) - The reason(s) for termination, citing these rules, and date for termination. - Actions, which the customer may take to avoid termination. - That a physician s certificate (or other notice as stated in D. following) to the existence of a medical emergency may delay termination. - That an informal or formal complaint concerning the termination may be filed with Idaho Public Utilities Commission. - That service will not be terminated prior to the resolution of the filed complaint (if the Commission shall set the date of termination). On the business day prior to actual termination, a representative of the Company shall diligently attempt to contact the customer affected, either in person or by telephone, to apprise him/her of the proposed action and steps to take to avoid or delay termination. This oral notice will contain the same information required for written notice. The Company shall maintain clear, written records of the oral notices, showing dates and Company employees giving the notices. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 48 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) C. Grounds for Termination of Service - Without Prior Notice The Company may also terminate service without notice as specified in B.2 only: - If a condition immediately dangerous or hazardous to life, physical safety, or property exists; - Upon order by any court, the Commission, or any other duly authorized public authority; or - If service was obtained fraudulently or without the authorization of the Company. The Company may terminate service if it has tried diligently to meet notice requirements of these rules, but has been unsuccessful in its attempts to contact the customer affected. D. Medical Emergency/Medical Facilities 1. The Company will postpone termination of service to a residential customer for thirty days from the date of a certificate by a licensed physician or public health official with medical training which states: - That termination of service will aggravate an existing medical emergency for the customer; - Member of his/her family; or ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 49 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) D. Medical Emergency/Medical Facilities (Cont'd) 1. (Cont'd) - Another permanent resident on the premises where service is rendered. This postponement may be limited to a single thirty-day period. This notice or certificate of medical emergency must be in writing and show clearly the name of the person whose illness would be aggravated by termination, the nature of the medical emergency, and the name, title, and signature of the person giving notice of or certifying the medical emergency. 2. Where service is provided to a medical care facility, including a hospital, medical clinic with resident patients, or nursing home, notice of pending termination shall be provided to the Commission as well as to the customer. Upon request from the Commission or its Staff, a delay in termination of no less than five business days from the date of notice shall be allowed so that the Commission may take whatever steps are necessary to protect the interests of resident patients. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 50 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) E. Insufficient Grounds for Termination No customer will be given notice of termination nor will service be terminated if: - The customer s unpaid bill cited as grounds for termination is less that$25.00 or two months charge for service, whichever is less; - The unpaid bill cited as grounds for termination is for telephone service for any other class of service; or - An unpaid bill results from the purchase of services of telephone directory advertising or of merchandise not essential to the provision of telephone service. F. Other Restrictions on Termination 1. Unless the customer affected has given consent, in writing, service will not be terminated in any of the following circumstances: - Any Friday, after twelve noon. - On any Saturday or Sunday. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 51 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) F. Other Restrictions on Termination (Cont'd) 1. (Cont'd) - On any legal holiday that is recognized by the State of Idaho or, after twelve-noon on any day before the legal holiday. - At any time when the Company s business office is not open for business. 2. Services may be terminated only between the hours of 8:00 A.M. and 4:00 P.M. 3. At the business office, Company personnel will have the authority to reconnect service if: - Conditions used as grounds for termination are corrected; and - Any re-connection charges as specified by the Company's Price Lists are paid. 4. If service is provided to a residence, and the account is in the name of one who does not reside there, the Company, prior to termination, will give the person(s) receiving service-notice, a reasonable opportunity to negotiate directly with the Company and to purchase service in their own name. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 52 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) F. Other Restrictions on Termination (Cont'd) 5. No termination may be made while a complaint filed in relation to 2.2.15.13 is pending before the Idaho Public Utilities Commission. G. Exemptions If hardships result from the application of any of these rules, or if unusual difficulty is involved in immediately complying with any of these rules, application may be made to the Idaho Public Utilities Commission for permanent or temporary exemption from its provision. The application shall be supported by full and complete jurisdiction for exemption. H. Notices 1. To the Customer or Applicant Any notice the Company may give to an applicant or a customer may be given to the customer or authorized representative orally or by written notice. This may be delivered at the customer s address, as noted on Company records, or properly deposited in any United States Post Office, in the territory serviced by the Company, with postage prepaid. If mailed, the notice must be addressed to the customer at the address specified in the customers application for service, or at any other address given by the customer to the Company. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 53 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) H. Notices 2. To the Company Any notice from any customer to the Company may be given orally by the customer or authorized representative at the Company s local Business Office where service is rendered to the customer, or written notice properly addressed and mailed to the Company. I. Toll Denial When a customer fails to pay undisputed outstanding charges billed by the Company for MTS calls, including MTS provided by the Company and interexchange carriers (e.g., 0+, 1+, 0-, 10XXX), all MTS service may be denied (Full Toll Denial), where Company facilities are capable of providing Full Toll Denial. J. Nonrecurring Charge for Restoral of Service 1. A surcharge will be made and collected by the Company prior to the restoral of service where service has been temporarily discontinued for any of the following reasons: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 54 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont'd) J. Nonrecurring Charge for Restoral of Service (Cont'd) 1. (Cont'd) - To protect the Company against fraud. - For failure of the customer to comply with the Company's Rules and Regulations after service has been established. - For any other reason for which the customer is responsible, except a change in class, type, or grade of service, or location of facilities. When a service has been permanently disconnected the service charge does not apply. NONRECURRING Each line restored CHARGE USOC AREA 1 AREA 2 Business N/A $52.00 $10.00 Residence N/A 20.00 10.00 2. Where Full Toll Denial (see 2.2.7.1) has been applied to a customer' s account, and the customers main line service remains connected, MTS will be reestablished only upon the payment of all outstanding MTS charges. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 55 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.8 TEMPORARY SUSPENSION OF SERVICE - CUSTOMER INITIATED A. Suspension of Service 1. Charges noted below apply to exchange service and facilities. 2. The charge applies only to establish the temporary suspension, not to discontinue it. 3. The full month rate for Exchange Service will apply during the period this service is subscribed to. 4. The following charge applies to establish temporary suspension of incoming calls and/or temporary referral of calls. Each exchange access line NONRECURRING CHARGE USOC AREA1 AREA 2 Business N/A $51.00 $25.00 Residence N/A 40.00 25.00 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 56 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.9 SPECIAL SERVICES A. Marinas A Marina operator will be required to provide cable supporting structures that meet standards determined by the Company for facilities on new docks or any additional cable reinforcement to protect the company s equipment and employees. B. Special Promotions From time to time, the Company may offer services at a reduced rate, free of charge or offer other incentives, including gift certificates and coupons for promotional, market research or rate experimentation purposes. These offerings may be limited to certain dates, times and locations. Such offerings will not be less than one day nor more than 12 months. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 57 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.9 SPECIAL SERVICES (Cont'd) C. General Where equipment, facilities, or service arrangements are requested which are not provided for in the Company s applicable Price Lists, monthly rates and one-time charges such as installation, nonrecurring and construction charges will apply on case by case basis. 2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED Charges for Termination Minimum charges for business service applies when the entire service is discontinued within one calendar month of the service establishment date. The minimum charge will consist of the monthly business rate. A. Termination Liability/Waiver Policy Services provided via service agreements may be subject to the Termination Liability/Waiver Policy. This policy applies only to services that specifically reference this Termination Liability/Waiver Policy in their respective section of this Price List. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 58 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont'd) Charges for Termination (Cont'd) A. Termination Liability/Waiver Policy (Cont'd) 1. Definitions Minimum Billing Level When services are provided under a service agreement, a Minimum Billing Level will be established for use in calculating discontinuance charges. The minimum Billing Level is 100% percent of the total monthly rates for the service provided under the customer s service agreement, unless otherwise specified. Minimum Service Period When services are provided under a service agreement, a Minimum Service Period may be established. This would be the period of time that the 100% factor of the Termination Liability Charge would apply. 2. Complete Disconnect If the customer chooses to completely discontinue service, at any time during the term of the agreement, a termination charge will apply, unless the customer ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 59 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont'd) Charges for Termination (Cont'd) 2. Complete Disconnect (Cont'd) satisfies the conditions specified in the Waiver Policy. The termination charge is 100% of the Minimum Service Period, if applicable, and 15% of the Minimum Billing Level for the remaining term of the agreement. For example, if the customer discontinues service after 17 months of a 3-year (36 month) agreement, the termination charge will be the Minimum Billing Level for the service multiplied by 15% of the Minimum Billing Level multiplied by 19 months. 3. Partial Disconnect If the customer discontinues a portion of their service, and that causes the customer s monthly billing level to fall below the Minimum Billing Level of the agreement, a termination charge will apply to the portion of the service agreement that is below the Minimum Billing Level. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 60 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont'd) Charges for Termination (Cont'd) 4. Waiver Policy A termination charge will be waived when the customer discontinues their contracted service(s), provided all of the following conditions are met: - The customer signs a new service agreement for any other Company provided service(s); - Both the existing and the new services are provided solely by the Company; - The order to discontinue the existing service(s) and the order to establish the new service(s) are received by the Company at the same time; - The new service(s) installation must be completed within thirty calendar days of the disconnection of the old service(s), unless the installation delay is caused by the Company; - The total value of the new service agreement(s), excluding any special construction charges and any other nonrecurring charges, is equal to or greater than 115% of the remaining value of the existing agreement(s); - A new minimum service period goes into effect when the new service agreement term begins; ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 61 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont'd) Charges for Termination (Cont'd) 4. Waiver Policy (Cont'd) - The customer agrees to pay any previously billed, but unpaid recurring, and any outstanding nonrecurring charges. The charges cannot be included as part of the new service agreement; - All applicable nonrecurring charges will be assessed for the new contracted service(s). 2.2.11 COMPLAINTS A. Complaint Procedure for Service Deposit and Termination Practices A customer may complain within one year to the Company about any deposit or guarantee required as a condition of service or about any termination notice and may request a conference. These complaints may be made in person or in writing. In making a complaint or request for conference, the customer shall state his/her name, service address, telephone number and the general nature of the complaint. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 62 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.11 COMPLAINTS (Cont'd) A. Complaint Procedure for Service Deposit and Termination Practices (Cont'd) Upon receiving a complaint or a request for conference, the Company shall promptly, thoroughly and completely investigate the complaint, confer with the customer when requested, and notify the customer in writing, if requested, of the results of its proposed disposition of the complaint after having made a good faith attempt to resolve the complaint. The written notification shall advise the customer that he/she may request a review by the Idaho Public Utilities Commission of the proposed disposition and that a copy of a request for review must also be sent to the Company. B. Review If a customer is dissatisfied with the Company s proposed disposition of the complaint, he/she may request the Idaho Public Utilities Commission in to review informally the disputed issue and the Company s proposed disposition of it. These requests shall certify that the customer has also sent a copy of the request for review to the Company. The Idaho Public Utilities Commission will process these requests as informal complaints pursuant to their Rules of Practice and Procedure. Telephone service shall not be terminated in connection with the subject matter of the ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 63 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.2 ESTABLISHING AND FURNISHING SERVICE (Cont'd) 2.2.11 COMPLAINTS (Cont'd) B. Review (Cont'd) complaint while the complaint is pending before the Commission so long as the customer pays all undisputed bills including current telephone bills. Upon request by the Commission, the parties and a representative of the Commission will be required to meet and confer at the place designated by the Commission. C. Record of Complaints Each Company will keep a record of written complaints and requests for conferences pursuant to the Regulations above. These records shall be retained for a minimum period of one year at the office of the Company where the complaint was received or a conference was held. These written records are to be readily available upon request by the complaining customer, agent possessing written authorization, or the Commission. The Company will, at the Commission s request, submit a report to the Commission which will state and classify the number of complaints made to the Company pursuant to the Regulation above, the general subject matter of the complaints, how they were received, how the customers were notified, and whether a Commission review was conducted. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 64 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE 2.3.1 Customer Responsibility The customer is responsible for payment of all charges for facilities and service furnished the customer, including charges for services originated, or charges accepted, as such facilities. 2.3.2 Payment of Bills Customer bills for telephone service are due when they are rendered. A customer is in default unless payment is made on or before the due date specified on the bill. All delinquent bills for which payment has not been received within five (5) days shall be subject to the provisions of the Company's termination procedures. 1. All payments shall be made at or mailed to the office of the Company or to the Company's duly authorized representative. 2. Failure to receive bills or notices which have been properly placed in the United States mail shall not prevent such bills from becoming delinquent nor relieve the customer of his obligations therein. 3. Unless otherwise specified in this Price List, all charges for exchange service, equipment and facilities, exclusive of charge for local messages in excess of the monthly allowance and toll messages, are payable monthly in advance. Charges ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 65 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.2 Payment of Bills (Cont'd) 3. (Cont'd) for local messages in excess of the monthly allowance and toll messages are payable monthly except that the utility reserves the right to require payment of such charges at more frequent intervals. 4. In the event that payment from a customer is less than the total amount of all charges owing to the utility and the customer does not specifically designate the manner in which he wishes to apply said payment, then the utility may apply all or any part of the payments received to such accounts or indebtedness in any manner that the utility desires. 2.3.3 Advance Payments and Deposits A. Advance Payments 1. An applicant for telephone service may be required to pay in advance at the time application for service is made, the service connection charges applicable, together with at least one month's charges for the services, equipment, and facilities applied for, and where necessary, in the opinion of the Company, the estimated amount of construction and installation charges. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 66 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.3 Advance Payments and Deposits (Cont'd) B. Deposits (Cont'd) 1. The Company adopts by reference The Telephone Customer Relations Rules, codified at Idaho Administrative Procedures Act 31.41.01, Customer Relations Rules by the Idaho Public Utilities Commission and all amendments to those rules which may be hereafter adopted by the Idaho Public Utilities Commission. 2. When the Company deems it necessary, in protecting its earned revenues, an applicant for service or a present customer may be required to make and keep intact a deposit in such amount as may be required from time to time by the Company as a guarantee of the payment charges for services. The fact that a deposit has been made shall in no way relieve the applicant of customer from complying with the regulations of the Company as to advance payments and the prompt payment of bills on presentation, nor constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any sums due the Company for services rendered. 3. Copies of these Rules and Regulations are on file in every business office and are available for public inspection. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 67 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.3 Advance Payments and Deposits (Cont'd) B. Deposits (Cont'd) 4. Residential Service a. The deposit will be returned to the customer in 12 months or less if the account of the customer has not been subject to temporary denial of service for nonpayment. b. The deposit may be monitored for as long as the deposit is required and may be increased when toll usage in a one-month period exceeds by $50.00 or more the portion of the customers deposit covering one month s toll usage. This portion equals one- half the deposit less the customer s non-toll monthly obligations. The Company may discontinue or refuse service to a customer for failure or refusal to pay an additional deposit which may be required. 5. Non-Residential Service a. The deposit will be returned to the customer within 18 months after the customer has established good credit. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 1st Revised Sheet 68 Cancels Original Sheet 68 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.3 Advance Payments and Deposits (Cont'd) B. Deposits (Cont'd) 5. Non-Residential Service (Cont'd) b. If, however, the average charges for basic exchange and toll service exceed $100 per month, the Company may retain the deposit longer than 18 months. 6. Interest will be payable on all deposits at the rate determined by the IPUC pursuant to Commission rule Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. Interest will accrue from the date of the deposit until the date of refund or application to the customer s telephone bill. 2.3.4 Late Payment Charge 1. A Late Payment Charge of the greater of 2.0 percent or $10.00 applies to each customer's bill when the previous month's bill has not been paid in full, leaving an unpaid balance carried forward. The 2.0 percent charge is applied to the total unpaid amount carried forward. The Late Payment Charge is included 2. Minimum Charge The Late Payment Charge will not apply if it is less than $10.00. ISSUED: DECEMBER 1, 2022 EFFECTIVE: DECEMBER 1, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 69 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.5 Insufficient Fund (NSF) Check Service Charge 1. If a check for payment of a purchase or a bill for telephone service is returned to the utility by the bank, for any reason, the check charge (per check), will be added to the amount due. 2. If telephone service is disconnected for nonpayment as a result of a returned check, in addition to the amount of the check the reconnection charge and the check charge, as shown in the applicable schedule, will apply. A deposit may also be required. All charges must be paid before service will be reconnected. 3. If a check received as a deposit or advance payment to establish service is returned, establishment of service will be denied until the amount of the returned check and the check charge is paid, or, if already connected, will be discontinued until the charges and amounts are paid. 4. Should a check for payment of a discontinued account be returned, the amount of the check and the check charge must be paid. No new service will be established until the amount and charge is paid. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 70 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.6 Adjustment Of Charges A. Interruptions 1. For the purpose of applying this provision, the word interruption shall mean the inability to complete calls either incoming or outgoing or both. Interruption does not include and no credit allowance shall be given for service difficulties such as slow dial tone, busy circuits or other network and/or switching capacity shortages. 2. The credit allowance will not apply where service is interrupted by the negligence or willful act of the customer or the failure of facilities provided by the customer, or where the Company, pursuant to the terms of the Price List, suspends or terminates services because of unlawful or improper use of the facilities or service or any other reason covered by the Price List. 3. No credit allowance shall be made for interruptions due to electric power failure where, by the provision of this Price List, the customer is responsible for providing electric power. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 71 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.6 Adjustment Of Charges (Cont'd) A. Interruptions (Cont'd) 4. When service is interrupted for a period of at least 24 hours after notice by the customer to the Company, a credit allowance equal to 1/30 of the Price List monthly rate for all services and facilities furnished by the Company rendered useless shall apply for each 24 hours, or major fraction thereof, during which the interruption continues after notice to the Company. Credit allowances in any billing period shall not exceed the total charges for that period for the services and facilities, which were rendered useless. 5. Credit allowance for interruptions of message rate service will not affect the number of local messages or message units to which the customer is entitled during a given billing period. 2.3.7 Payment Plans Rates for service and facilities continue monthly and are payable as specified in this Price List except as modified by the following: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 72 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.3 PAYMENT FOR SERVICE (Cont'd) 2.3.7 Payment Plans (Cont'd) A. Installment Billing 1. Installment billing except as otherwise provided in this document is provided, at no extra charge, to assist our customers in obtaining adequate and up-to-date telephone service. 2. Installment billing provides for billing one time charges in monthly installments where a need for it is indicated. The monthly installments normally begin with the first bill rendered after completion of the arrangements between the Company and the customer. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 73 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.4 LIABILITY OF COMPANY 2.4.1 Limitation of Liability A. Except in case of actionable negligence, the liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished by the utility (including exchange, toll, private line, supplemental equipment, directory and all other service)shall in no event exceed an amount equal to the pro rata charges to the customer for the period during which the services or facilities are affected by the mistake, omission, interruption, delay, error, or defect provided; however, that where any mistake, omission, interruption, delay, error, or defect in any one service or facility affects or diminishes the value of any other service, said liability shall include such diminution, but in no event shall the liability exceed the total amount of charges to the customer for all services or facilities for the period affected by the mistake, omission, interruption, delay, error, or defect. The utility shall not be liable for errors in transmitting, receiving or delivering oral messages by telephone over the lines of the utility and connecting telephone utilities. 2.4.2 Hazardous or Inaccessible Locations In areas the Company considers hazardous or inaccessible to its employees, the customer may be required to furnish, install, and maintain the facilities or equipment. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 74 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.4 LIABILITY OF COMPANY (Cont'd) 2.4.3 Connecting Facilities When suitable arrangements can be made, outside plant facilities of other utilities may be used in establishing connections to points not reached by this Company's outside plant facilities. In establishing connections with the facilities of other Companies, this Company is not responsible or liable for any action of the connecting Company. 2.4.4 Defacement of Premises The Company shall exercise due care in connection with all work done on customer's premises. No liability shall attach to the Company by reason of any defacement or damage to the customer's premises resulting from the existence of the Company's facilities on such premises or by the installation or removal thereof, unless such defacement or damage is the result of the negligence of the Company. 2.4.5 Maintenance and Repair All ordinary expense of maintenance and repair in connection with facilities and services provided by the Company is borne by the Company unless otherwise specified in this Price List. In case of damage to or destruction of any of the Company's facilities or accessories due to the negligence or willful act of the customer and not due to ordinary wear and tear, the customer will be held responsible for the cost of restoring the facility to its original condition, or of replacing the facility destroyed. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 75 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.4 LIABILITY OF COMPANY (Cont'd) 2.4.6 Temporary Suspension for Repairs The Company shall have the right to make necessary repairs or changes in its facilities at any time and will have the right to suspend or interrupt service temporarily for the purpose of making necessary repairs or changes in its system. When such suspension or interruption of service for an appreciable period is necessary, the Company will give the customers who may be affected reasonable notice thereof as circumstances will permit, and will prosecute the work with reasonable diligence, and, if practicable, at such times as will cause the least inconvenience to the customers. When the Company is repairing or changing its facilities, it shall take appropriate precautions to avoid unnecessary interruptions of conversations on customer's service. 2.4.7 Force Majeure The Company shall not be liable for any failure of performance due to causes beyond its control, including, without limitation to, acts of God, fires, floods, or other catastrophes, national emergencies, insurrections, riots or wars, strikes, lockouts, work stoppages or other labor difficulties, and any order, regulation or other action of any governing authority or agency thereof. 2.4.8 The included Exculpatory Language does not constitute a determination by the Commission that a Limitation of Liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognized that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 76 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.5 RESPONSIBILITIES OF THE CUSTOMER 2.5.1 Building Space and Electric Power Supply When Company equipment installed on the customers premises requires power for its operation, the customer is required to provide such power. 2.5.2 Installation and Maintenance Installation and maintenance beyond the Company s protected network facilities will be the responsibility of the customer and others requesting such work. 2.5.3 Lost or Damaged Equipment 1. In case of damage to, or destruction of any of the Company s instruments or accessories due to the negligence or willful act of the customer and not due to ordinary wear and tear, the customer will be held responsible for the cost of restoring the equipment to its original condition, or of replacing the equipment destroyed. 2. The customer is required to reimburse the Company for loss, through theft, of equipment or apparatus furnished to him. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 77 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.6 SPECIAL TAXES, FEES, CHARGES 1. Insofar as practicable, any sales, use, privilege, excise, franchise or occupation tax, costs or furnishing service without charge or similar taxes or impositions now or hereafter levied by the Federal, State, or Local government or any political subdivision or taxing authority thereof may be billed by the Company to its exchange customers on a pro rata basis in the areas wherein such taxes impositions or other charges shall be levied against the Company. A. Universal Service Fund Surcharge 1. Description a. Universal Service Fund is established to maintain the universal availability of local exchange service at reasonable rates and to promote the availability of long distance services at reasonably comparable rates throughout the state. Universal Service Fund surcharges are assessed on all local exchange access lines and long distance services. b. In compliance with Idaho Code §56.904, the Idaho Public Utilities Commission issues orders annually, which increase of decrease the Idaho Telephone Service Assistance Program surcharge amount. Pursuant to Idaho Code §62.610, the Idaho Public Utilities Commission issues orders annually, which increase of decrease the Idaho Universal Service Fund surcharge amount, a monthly surcharge rate is assessed on each residence and business exchange access line and to all MTS calls. The surcharge contributions towards funding for the Idaho Universal Service Fund. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 78 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.6 SPECIAL TAXES, FEES, CHARGES (Cont'd) A. Universal Service Fund Surcharge (Cont'd) 2. Charge (Cont'd) The surcharge rate remains effective until otherwise modified, changed, or canceled by the IPUC. Monthly Surcharge Rate Per exchange access line Current - Business $0.14 - Residence' $0.06 Message Telecommunications Service 2 Excludes Idaho Telephone Assistance Program 2 MTS Rates include the Universal Service Fund Surcharge ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 2 Sheet 79 Title 62 — Local Exchange Services 2. GENERAL REGULATIONS — CONDITIONS OF OFFERING 2.7 EMERGENCY MEASURES IN CASE OF DISASTER In the event of a disaster caused by enemy attack, by riot, insurrection, or other civil disaster, by fire, flood, storm, earthquake or other natural causes, the Company shall take emergency measures with its service as shall be ordered or directed by the Idaho Public Utilities Commission. In the absence of an order or direction by the Commission, the Company may take whatever emergency measures as it may within its discretion deem necessary in the public interest for the preservation of the service and maintenance of service to all essential users. In the event that emergency measures are initiated by the Company in the absence of an order or direction by the Commission, the Company shall, wherever practicable, notify the Commission in advance of the action which it proposes to take. Any action thus proposed by the Company shall be subject to review by the Commission. Should conditions make advance notification impracticable, the Company shall notify the Commission of the emergency action which it has taken as soon as possible thereafter. As restoration becomes possible of any service which has been discontinued pursuant to any of the emergency measures taken under this regulation, the priority of such restoration shall be determined by the Company as it may, within its discretion, deem necessary in the public interest or as ordered or directed by the Idaho Public Utilities Commission. All services furnished by the Company except those covered by the rules for Telecommunications Service Priority (TSP) will be subject to this regulation and the Company shall in no event be liable for any damage resulting from measures taken under this regulation except in the case of willful misconduct. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 3 Sheet 80 Title 62 — Local Exchange Services 3. MISCELLANEOUS NONRECURRING CHARGES TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 3.1 SERVICE CHARGES 81 3.2 GENERAL SERVICE OFFERINGS 81 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 3 Sheet 81 Title 62 — Local Exchange Services 3. MISCELLANEOUS NONRECURRING CHARGES 3.1 SERVICE CHARGES A charge based on estimated cost applies to customer requested arrangements of existing network facilities located on the customer's premises. 3.2 GENERAL SERVICE OFFERINGS 3.2.1 Consolidated Billing Charges noted below apply to exchange service and facilities. Nonrecurring Charge Area 1 Area 2 Applicable only to the telephone with which a line(s) or circuit(s) is consolidated $0.00 $15.00 - Applicable to each telephone or circuit number deconsolidated $0.00 F$15.00 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 4 Sheet 82 Title 62 — Local Exchange Services 4. CONSRUCTION CHARGES AND OTHER SPECIAL CHARGES TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 4.1 GENERAL 83 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 4 Sheet 83 Title 62 — Local Exchange Services 4. CONSRUCTION CHARGES AND OTHER SPECIAL CHARGES 4. 1 General Construction charges and special charges, except as otherwise defined in this Pric( List, will be determined on a case by case basis. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 84 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 5.1 EXCHANGE AREAS 85 5.1.1 List of Exchange Areas and Local Calling Areas 86 5.1.2 Exchange Area Rate Groups 89 5.1.3 Classes of Service Offered in an Exchange Area 97 5.1.4 Foreign Exchange Service 98 5.2 LOCAL EXCHANGE SERVICE 104 5.2.1 Measured Rate Service 108 5.2.2 Premium Flat Rate Service 112 5.2.3 Local Service Options 114 5.3 PRIVATE BRANCH (PBX) TRUNKS 125 5.3.1 Measured Rate Service 126 5.3.2 Message Rate Service 126 5.3.3 Commercial Trunks 127 5.3.4 Flat Rate Trunks 128 5.3.5 Direct-Inward-Dialing (DID) Service 129 5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service 135 5.4 PREMIUM EXCHANGE SERVICES 139 5.4.1 Extension Service 139 5.4.2 Custom Calling Services 140 5.5 DIRECTORY SERVICES 157 5.5.1 Listing Services 157 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 85 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS A. Description 1. Premium flat rate lines, basic measured lines, and trunk lines are provided within exchange boundaries. The exchange access line is provided from the Company's central office facilities to the customer's location. The central office serving the customer's location is designated by the Company. Through these exchange access lines, the customer has access to the local calling area of the exchange and to long distance calling on the Message Toll Network. 2. Local calling refers to calls placed to telephone numbers where message toll charges do not apply. 3. Exchange areas may contain a base rate and a suburban area. They are defined as follows: Base Rate Area The area within an exchange that contains the most compact development. The exchange boundary and the base rate area boundary may be one and the same. Suburban Area The area of an exchange outside the base rate area but within the exchange boundary. Suburban service is limited to four main stations per circuit. They are provided to these areas without additional mileage charges. 4. Services in this Price List are offered as regulated services to customers who subscribe to 5 or fewer lines pursuant to Title 61, Idaho Code. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 86 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.1 List of Exchange Areas and Local Calling Areas A. Extended Service is when an exchange has local calling throughout that exchange area plus any other exchanges specified below. Rates for extended service as shown in this section means service without an additional charge between exchanges. B. Area 1 (US WEST's Northern Idaho exchanges) EXCHANGE AREAS INCLUDED IN EXCHANGE AREA EXTENDED LOCAL CALLING AREA Cottonwood Cottonwood and Grangeville Craigmont Craigmont and Nez Perce Gran eville Gran eville and Cottonwood Kamiah Kamiah Kooskia and Nez Perce Kooskia Kooskia and Kamiah Lapwai Lapwai, Clarkston, WA Lenore and Lewiston Lewiston Lewiston; Ssotin WA, Clarkston, WA Lapwai, Lenore and Anatone Nez Perce Nez Perce, Craigmont and Kamiah ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 87 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.1 List of Exchange Areas and Local Calling Areas (Cont'd) C. Area 2 (US WEST's Southern Idaho exchanges) EXCHANGE EXCHANGE AREAS INCLUDED IN AREA EXTENDED LOCAL CALLING AREA Arco Arco and Mackay Ashton Ashton and St. Anthony Bancroft Bancroft, Grace and Soda Springs Blackfoot Blackfoot, Shelley and Springfield (GTE of thi Northwest) Bliss Bliss, Gooding and Hagerman Boise Boise, Kuna, Meridian and Star Buhl Buhl and Castleford Burley Burley, Oakley and Minidoka, Norland, Paul and Rupert (Project Mutual Telephone Cooperative Association, Inc.) Caldwell Caldwell, Marsing (GTE of the Northwest), Middleton and Nampa Castleford Castleford and Buhl Dietrich Dietrich and Shoshone Downey Downey, Lava Hot Springs, McCammon, and Pocatello Eden - Hazelton Eden-Hazelton, Kimberly, Murtaugh and Twin Falls Emmett Enunett and Sweet (GTE of the Northwest) Glenns Ferry Glenns Ferry and Mountain Home Gooding Gooding, Bliss, Hagerman and Wendell Grace Grace, Bancroft and Soda Springs - Hagerman Hagerman, Bliss, Goodiiig and Wendell Hailey Hailey and Ketchum Idaho Falls Idaho Falls, Rigby, Ririe, Roberts and Shelled Jerome Jerome and Wendell Ketchum Ketchum and Hailey ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 88 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.1 List of Exchange Areas and Local Calling Areas (Cont'd) C. Area 2 (US WEST's Southern Idaho exchanges)(Cont'd) EXCHANGE AREAS INCLUDED IN EXCHANGE AREA EXTENDED LOCAL CALLING AREA Kimberly Kimberly, Eden-Hazelton, Murtaugh and Twin Falls Kuna Kuna, Boise, Melba, Meridian, and Nampa Lava Hot Springs Lava Hot Springs, Downey, McCammon, and Pocatello Mackay Mackay and Arco Malad Malad and Holbrook (Albion Telephone Company) McCamnion McCammon, Downey, Lava Hot Springs, and Pocatello Melba Melba, Kuna and Nampa Meridian Meridian, Boise, Kuna, Nampa and Star Middleton Middleton, Caldwell, Nampa and Star Montpelier Montpelier and Paris Mountain Home Mountain Home and Glenns Ferry Murtaugh Murtaugh, Eden-Hazelton, Kimberly and Twin Falls Nampa Nampa, Caldwell, Kuna, Melba, Meridian, Middleton and Star New Plymouth New Plymouth, Payette and Fruitland (Farmer Mutual Telephone Company) NuAcres NuAcres, Nyssa, Vale and Ontario, Oregon (Malheur Home Telephone Company), and Fruitland (Farmers Mutual Telephone Compar Oakley Oakley and Burley Paris Paris, Montpelier and Garden City, Utah Payette Payette, New Plymouth, Fruitland (Farmers Mutual Telephone Company), Ontario and Oregon Slope, Oregon (Malheur Home Telephone Company) ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 89 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.1 List of Exchange Areas and Local Calling Areas (Cont'd) C. Area 2 (US WEST's Southern Idaho exchanges) (Cont'd) EXCHANGE AREAS INCLUDED IN EXCHANGE AREA EXTENDED LOCAL CALLING AREA Pocatello Pocatello, Downey, Lava Hot Springs, and M Rexburg Rexburg Rexburg, Rigby, Ririe and St. Anti Rigby Rigby, Idaho Falls, Rexburg, Ririe and Roberts Ririe Ririe, Idaho Falls, Rexburg and Rigby Roberts Roberts, Idaho Falls and Rigby St. Anthony St. Anthony, Ashton and Rexburg Shelley Shelley, Blackfoot and Idaho Falls Shoshone Shoshone and Dietrich Soda Springs Soda Springs, Bancroft and Grace Star Star, Boise, Meridian, Middleton and Nampa Twin Falls Twin Falls, Eden-Hazelton, Kimberly and Murtaugh Weiser Weiser, Oregon Slope, Oregon (Malheur Hom Telephone Company) Wendell Wendell, Gooding, Hagerman and Jerome ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 90 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups 1. Exchange Access Line facilities are connected or rearranged according to the rates specified in this section. 2. The rates for exchange service vary according to the number of exchange access lines that can be called on a local basis. The exchange access line availability determines the rate group in which an exchange is placed. Those cities which have a smaller exchange access line availability base are classified in a lower rate group than those with a larger exchange access line calling availability. 3. Exchange Area Rate Groups AREA 1 AREA 2 EXCHANGE ACCESS RATE GROUP RATE GROUP LINE AVAILABILITY 1 1 0 - 5,000 2 5,001 - 25,000 2 5,001 - 30,000 3 Over 30,000 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 91 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (a) Area 1 (Cont'd) EXCHANGE RATE AREA GROUP Cottonwood 1 Craigmont 1 Grangeville 1 Kamiah 1 Kooskia 1 Lapwai 2 Lewiston 2 Nez Perce 1 (b) Area 2 EXCHANGE RATE AREA GROUP Afton, Wyoming 1 American Falls 1 - Arco - Arco Main 1 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 92 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP - Howe 1 - Moore (BRA) [1] 1 - Ashton 1 - Bancroft 1 - Blackfoot [2] - Blackfoot Main 2 - Riverside 2 Bliss 1 Boise [2] - Boise Main 3 - Boise Northwest 3 - Boise West 3 - Boise So. West 3 - Eagle 3 Buhl 1 Burley - Burley Main 2 - Declo (BRA) 2 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 93 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP Caldwell - Caldwell 3 - Greenleaf (BRA) 3 - Notus (BRA) 3 Castleford 1 Council 1 Dietrich 1 Downey 3 Driggs - Driggs Main 1 - Tetonia (BRA) 1 - Victor (BRA) 1 Eden - Hazelton 2 Emmett 2 Glenns Ferry 2 Gooding 2 Grace - Grace Main 1 - Thatcher 1 Hagerman 2 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 94 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP Hailey - Hailey Main 2 - Bellevue (BRA) 2 Idaho City 1 Idaho Falls - Idaho Falls Main 3 - Ucon (BRA) 3 Island Park 1 Jerome 2 Ketchum 2 Kimberly - Kimberly Main 2 - Hansen (BRA) 2 Kuna 3 Lava Hot Springs 3 McCammon - McCammon Main 3 - Arimo (BRA) 3 Mackay 1 Malad 1 Melba 2 Meridian 3 Middleton 3 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 95 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP Montpelier - Montpelier Main 1 - Bennington (BRA) 1 - Dingle (BRA) 1 - Georgetown (BRA) 1 Mountain Home - Mountain Home Main 2 - Mountain Home South 2 Murtaugh 2 Nampa 3 New Plymouth 2 Nyssa, Oregon (New Acres, ID) 2 Oakley 2 Oxbow 1 Paris - Paris Main 1 - Bloomington (BRA) 1 - St. Charles (BRA) 1 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 96 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP Payette 2 Pocatello - Pocatello Main 3 - Pocatello North 3 - Inkom (BRA) 3 - Fort Hall (BRA) 3 Preston - Preston 1 - Clifton (BRA) 1 - Dayton (BRA) 1 - Franklin (BRA) 1 - Weston (BRA) 1 Rexburg - Rexburg 2 - Sugar City (BRA) 2 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 97 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.2 Exchange Area Rate Groups (Cont'd) 4. Rate Groups (Cont'd) (b) Area 2 (Cont'd) EXCHANGE RATE AREA GROUP Rigby - Rigby Main 3 - Lewisville - Menan (BRA) 3 Ririe 3 Roberts 3 St. Anthony - St. Anthony Main 2 - Newdale (BRA) 2 - Parker (BRA) 2 - Teton (BRA) 2 Shelley - Shelley (BRA) 3 - Firth (BRA) 3 Shoshone 1 Soda Springs 1 Stanley 1 Star 3 Twin Fal Is 2 Weiser 1 Wendell 2 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 98 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.3 Classes of Service Offered in an Exchange Area 1. The Company makes service available within the base rate area and suburban area to customers with 5 or fewer lines, under its effective rate schedules, as follows. a. Class of Service -Business -Residence b. Type of Service -Flat Rate Service -Message Rate Service -Measured Rate Service c. Grade of Service Service Area Applicable -Individual Line Base Rate Area (BRA) and Suburban Area (SA) -Suburban SA -Hunting of Key Line BRA and SA -Trunks * Commercial BRA and SA * Hotel BRA and SA ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 99 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.4 Foreign Exchange Service A. Description Foreign Exchange Service is a service furnished within a LATA (Local Area and Transport Area) from an exchange other than the exchange from which the customer would normally be served. B. Definitions Local Access and Transport Area (LATA) - A geographic area established by the Company for the provision and administration of communications service. It encompasses designated exchanges, which are grouped to serve common social, economic and other purposes. Local Exchange - As used in this Price List means the exchange in which the main access line is located. Foreign Exchange - As used in this Price List means the exchange from which the service is rendered. C. Terms and Conditions 1. Rates for local service includes service without additional charge to all access lines receiving service from the exchange from which the foreign exchange service is furnished. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 100 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.4 Foreign Exchange Service (Cont'd) C. Terms and Conditions (Cont'd) 2. The interexchange rates applicable in connection with toll service over foreign exchange lines will be as shown in the interexchange Price List provisions of the foreign exchange. 3. Additional listings and lines of information will be furnished to foreign exchange customers in local or foreign directories and the rates in effect for the directory containing the additional listing or line of information will apply. 4. Except as provided, services furnished in the local exchange will be available in connection with foreign exchange service at rates shown in the Price List provisions of the local exchange. 5. Except as provided, foreign exchange service will be furnished subject to the same conditions as those applicable in connection with local residence service regarding the use of the service by anyone other than the customer or members of the customer's household. 6. Foreign exchange service will not be provided for public or semipublic use. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 101 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.4 Foreign Exchange Service (Cont'd) C. Terms and Conditions (Cont'd) 7. Foreign exchange mileage rates for service furnished in a contiguous exchange as shown under D.1. following are applicable to the air-line distance between the customer's main access line and the nearest point on the common boundary of the foreign and local exchange areas. 8. Foreign exchange mileage rates for business service furnished in non-contiguous exchanges as shown under D.1. following, are applicable to the interexchange mileage measured between the rate centers of the foreign and local exchanges. 9. A suburban exchange access line shall not be located within the base rate area. 10. A Foreign Exchange line may be utilized with customer- provided terminal equipment, protective circuitry, PBX and key telephone systems which are connected to the exchange telephone service associated with such lines. 11. Where foreign exchange service furnished under D, following, is provided by means of a circuit crossing the exchange area boundary, the following applies: a. Where extensions of plant are required in the foreign or local exchange they will be made on a case by case basis. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 102 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.4 Foreign Exchange Service (Cont'd) C. Terms and Conditions (Cont'd) 12. Foreign exchange service over any route is available under the conditions, rates and charges specified in this section, when facilities and operating conditions permit. 13. When the Company establishes a new central office or revises a central office or exchange boundary, additions or increases in mileage increments are not applicable to existing customers as long as these services are retained without change by the same customer at the same premises. D. Rates and Charges 1. Business Foreign Exchange a. The following charge applies in Area 1 to each one-half mile or fraction thereof for each business premium flat rate or PBX exchange access line. Rates and charges for the associated access line also apply. Area 1 Rates Monthly Rates Nonrecurring 1st 2nd >2 Char es Mile Mile Miles Contiguous $25.00 $3.0 $6.00 $9.00 Exchanges 0 Nonrecurring Each Mile or Non-Contiguous Charges Fraction Exchanges $25.00 $6.00 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet103 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS (Cont'd) 5.1.4 Foreign Exchange Service (Cont'd) D. Rates and Charges (Cont'd) 2. Residence Foreign Exchange The following rates and charges apply to residence service furnished in contiguous exchanges for each one-quarter mile or fraction thereof in Area 1. Monthly Rate Nonrecurring Charge 1st '/2 > '/2 Per Individual $25.00 Mile Mile Exchange Access Line $1.50 $1.50 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 104 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.1 EXCHANGE AREAS 5.1.4 Foreign Exchange Service (Cont'd) D. Rates and Charges (Cont'd) 3. Off-Premises Extension Station Lines and PBX Station Lines Foreign Exchange Service Where foreign exchange service is offered in D.1 and D.2 preceding, an off-premises extension line or private branch exchange station line from a main station line in the exchange from which foreign exchange service is offered, may be furnished in the contiguous exchange at the following rates: Area 1 Rates Monthly Rates a. Each one-quarter mile or fraction thereof, air- line measurement, from the extension station line or private branch exchange station line to the nearest point on the common exchange boundary. $1.50 b. Each one-quarter mile or fraction thereof, air- line measurement, from the nearest point on the common exchange boundary to the main station line. $1.25 c. The total mileage charge is the sum of the charges determined above. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet105 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE 1. Premium flat rate or basic measured hunting or key line business and residence service and private branch exchange service is available in the suburban area under rates for the applicable service in the base rate area. 2. Miscellaneous service rates are determined on a case by case basis. 3. Telephone is furnished for the use of the customer, the customer's family, and persons residing in the home, or employees or representatives. The service may also be extended to Joint Users. 4. Application of Business and Residence Rates a. The application of business or residence rates to private or public telephone service is governed by the actual or obvious use made of the service by the customer. If residence service is found to be used largely or principally for business purposes, the Company will provide business service, except in cases where the customer will thereafter use the service for domestic or social requirements. b. If it is found that the customer is permitting public use of service furnished for private use, the Company will provide Public, Semipublic, or Public Access Line Service. If the customer consents to the relocation of the facilities so they are inaccessible to the public or permits no further public use after attention has been called to the matter, a change will not be required. Where a change is required, no charge will be made for the relocation of the telephone instrument. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 106 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 4. Application of Business and Residence Rate (Cont'd) c. If it is found that the customer is sharing the use of business service with an individual, other than an employee, member or officer of the customer's concern, or with another concern not of record as a joint user, the Company will require the customer to take Joint User Service. Joint User Service will not be required if the customer permits no further use of the service, or where the joint user vacates the customer's premises or becomes a customer to business service in the same exchange. d. Business Service is a class of exchange service furnished to individuals in business, in firms, partnerships, corporations, agencies shops, etc. Hotels receiving premium flat rate line or private branch exchange service require business service, as do individuals practicing a profession or operating a business and having no offices other than their residences. (1) Business rates apply in colleges, clubs, lodges, schools, libraries, churches, apartment buildings, hospitals, fire stations and private and public institutions. They also apply at locations for the convenience in administration of federal, state of other governments, where the service is not subject to semipublic or public use. (2) Business rates apply in boarding or rooming houses with more than five rooms available for rent. The application of business rates to telephone service is governed by the actual or obvious use made of the service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 107 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 4. Application of Business and Residence Rate (Cont'd) d. (Cont'd) (3) Any location where the directory listing of"office" is provided, is subject to business rates. Business rates apply where any title indicating a trade occupation, or profession is listed. (4) Business rates apply in any situation where the use of the service is more for commercial or occupational reasons than for domestic or social reasons. Indications of this are regular advertising, including the telephone number in newspapers and printing the telephone number on handbills, circulars or business cards. e. Residence Service is a class of service furnished to a residence or place of dwelling where the use is primarily social or domestic. Residence service is installed in residential premises such as private homes, residential apartments in hotels or apartment houses and in boarding/rooming houses. Residence service would apply to the owners' or managers' quarters of rooming or boarding houses with more than 5 rooms to rent. It may be provided in tenants' rooms for the use of the individuals renting the quarters. A residence listing is provided in these cases. (1) In the case of residence locations of professional customers, i.e. clergy, professors, military or naval officers and nurses, designations of title may be furnished in connection with residence service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 108 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 4. Application of Business and Residence Rate (Cont'd) e. (Cont'd) (2) The application of residence service rates to telephone service is governed by the actual use made of the service. 5. Flat rate or message rate services, except for Public Access Line Service, are not installed on premises of a public or semipublic character in a location where the telephone would be accessible for use by the patrons of the customer of by the public in general. 6. Except where foreign exchange or hotel PBX service is involved, business flat rate and business message rate services will not be furnished to an applicant or customer on a single premises. 7. Residence flat rate and residence measured rate services may be furnished to the same customer on the same premises. 8. Loop Diversity and/or Avoidance are available on an individual case basis. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 109 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 9. Change Charges Charges noted below apply to exchange service and facilities. NONRECURRING CHARGE AREA 1 AREA 2 - Change of class, type or grade of service, each $20.00 $13.50 exchange access line[1] - Other changes of an exchange access line[2] $20.00 $25.50 5.2.1 Measured Rate Service A. Description 1. Basic Measured Service is a one-party/individual service for which a separate charge is made for each outgoing local message in addition to the monthly charge for the line. In residence service, the usage charge only applies when the usage allowance is exceeded. 2. Budget Measured Residence Service is a one-party/individual service for which a separate charge is made for each outgoing local message in addition to the monthly charge for the line. The usage charge applies to each outgoing local message. [1] Does not apply to residence service. [2] Included in this category are changes in line hunting arrangements, changes from residence to business or visa versa not involving PBX service, and other miscellaneous changes or rearrangements of an exchange access line. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 110 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.1 Measured Rate Service (Cont'd) B. Terms and Conditions 1. Measured Service is offered in exchanges where operating conditions and facilities permit. 2. Business Premium Flat and Business Measured Services will not be furnished at the same time to a customer in the same exchange on the same premises. 3. The monthly rates for Measured Service are in addition to other applicable rates. 4. Measured Service is not available in connection with Foreign Exchange Service. 5. Measured Service is not available to residence customers in connection with Key Telephone Service. 6. A separate bill will be rendered per each residence Basic Measured and Budget Measured Service. C. Rates and Charges 1. Measured Service Usage Charges a. In Area 1 only, Basic Measured Service customers receive a $3.00 allowance for outgoing local calls. Budget Measured Service customers will receive no allowance. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet111 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.1 Measured Rate Service (Cont'd) C. Rates and Charges (Cont'd) 1. Measured Service Usage Charges (Cont'd) a. (Cont'd) On outgoing local calls billed to a calling card, special billing number, collect, or to a third number, an additional charge, specified in 5.5.2, will be applied. These calls are not included in the $3.00 allowance. b. Usage Rates Area 1 Area 2 1 st Add'I 1 st Add'I Min Min Min Min Local Calls placed within the same central office district $0.0 $0.01 $0.02 $0.02 (intraexchange calls) 4 5 Local calls placed to other central office districts $0.0 $0.01 $0.03 $0.03 (interexchange calls) 4 5 c. In Area 1, a 35% discount applies to outgoing local calls placed between 5 p.m. and 8 a.m. weekdays, all day Saturday, Sunday and holidays. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet112 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.1 Measured Rate Service (Cont'd) C. Rates and Charges (Cont'd) 1. Measured Service Usage Charges (Cont'd) d. In Area 2, a 25% discount applies Sunday through Friday from 5:00 p.m. to 11:00 p.m.; a 50% discount applies Saturday from 8:00 a.m. to 11:00 p.m., a 50% discount applies Sunday from 8:00 a.m. to 11:00 p.m. and a 50% discount applies all nights from 11:00 p.m. to 8:00 a.m. 2. Measured Service Access Lines Rates and Charges The following are the individual grade of service rates and charges. AREA 1 Each Exchange Nonrecurring Monthly Rate Access Line - USOC Charge Group 1 Group2 Business - $43.00 $14.99 $16.84 Basic Measured $43.00 $14.99 $16.84 Basic Measured Hunting or Key Residence - Basic Measured $27.00 $6.72 $7.22 - Budget Measured $27.00 $4.72 $5.22 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 113 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.1 Measured Rate Service (Cont'd) C. Rates and Charges (Cont'd) AREA 2 MONTHLY Business- Nonrecurring Rate Rate Rate Each Exchange USO Charge Group Group Group Access Line C 1 2 3 - Individual line LMB $52.00 $13.1 $14.38 $15.69 5 - Additional individual line ALM 52.00 13.15 14.38 15.69 Residence- Each Exchange Access Line - Individual line LW1 $30.00 $5.19 $5.64 $6.13 - Additional individual line AKN 30.00 5..19 5.64 6.13 5.2.2 Premium Flat Rate Service A. Description Premium Flat Rate Service is a one-party/individual service for which a fixed charge is made regardless of the number of local messages completed. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet114 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.2 Premium Flat Rate Service (Cont'd) B. Rates and Charges 1. Premium Flat Access Line Rates and Charges AREA 1 Non Recurring Rate Rate Business Charge Group 1 Group 2 $43.00 $21.49 $24.49 Premium Flat - Premium 43.00 6.45 8.25 Flat/Basic 911 - 43.00 25.79 29.24 Premium Flat/Hunting or Key Residence -Premium Flat 27.00 8.47 9.97 AREA 2 MONTHLY Business- Nonrecurrin Rate Rate Rate Each Exchange USO g Charge Grou Group 2 Group Access Line C P1 3 - Individual line 1 FB $52.00 $26.0 $28.49 $31.10 2 -Additional individual line AFK 52.00 26.02 28.49 31.10 - 911 Individual access line 91 L 52.00 13.15 14.38 15.69 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet115 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.2 Premium Flat Rate Service (Cont'd) B. Rates and Charges (Cont'd) 1. Premium Flat Access Line Rates and Charges (Cont'd) AREA 2 MONTHLY Residence- Nonrecurrin Rate Rate Rate Each USO g Charge Group Group Group Exchange C 1 2 3 Access Line - Individual 1 FR $30.00 $10.1 $11.01 $12.00 line 1 - Additional individual AFH 30.00 10.11 11.01 12.00 line 5.2.3 Local Service Options A. Central Office Hunting Arrangements 1. Hunting Arrangements are provided in all Company central offices. This service is offered subject to the capabilities of the central office providing the hunting arrangement. This section applies to Simple and Complex Services including Key Lines, PBX Trunks, Data Lines, WATS Lines, FEX Lines and FEX Trunks. 2. Hunting arrangements are offered in two categories: (a) Series Completion Service (b) Multiline Hunt Service 3. The hunting arrangements available in any given central office will depend on the type of central office equipment provided. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet116 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options A. Central Office Hunting Arrangements (Cont'd) 4. The limitations on hunting arrangements will vary by the type of central office offering the service. 5. Hunting Arrangements are not available on multiparty lines. 6. The Custom Calling feature Call Forwarding will override the hunting arrangement provided. 7. If the customer converts from a Series Completion Service to Multiline Hunt Service, the nonrecurring charges for a Multiline Hunt Service apply. 8. Hunting arrangements as specified in this section do not apply to PBX trunk groups with Direct-Inward-Dialing (DID) Service. 9. Hunting arrangements will affect the operation or availability of some other optional features on the hunting lines. The features most often affected include forms of Call Forwarding, Call Waiting, Call Transfer, Speed Calling and others, depending on the service configuration. 10. Series Completion Service cannot be added to Multiline Hunt Service. 11. There will be no charge to change hunting arrangements due to the removal of lines from a hunt group. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 117 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 12. Series Completion Service a. Description Series completion permits calls to a busy telephone number to be routed to another telephone number in the same switching office. More than two numbers may be linked to form a series completion list. More than one telephone number can be routed to the same telephone number. Series completion is a form of line hunting where a call is routed to an idle telephone number in a prearranged group when the called telephone number is busy. In no case does the hunting occur over more than 16 telephone numbers. The hunting sequence can be accomplished as follows: (1) Number Hunting The hunt always starts with the called telephone number and ends with the last telephone number in the prearranged group, completing the call to the first idle telephone number encountered. Unless the first telephone number in the group is called, only a portion of the group can be tested. The prearranged sequence can be either consecutive or nonconsecutive. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 118 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 12. Series Completion Service (Cont'd) a. Description (Cont'd) (2) Circular Hunting The hunt starts with the called telephone number and proceeds in a prearranged order to test all numbers in the group. The call will be completed to the first idle line. This arrangement is accomplished by routing the last number in the group back to the first number. No additional charge applies other than the Series Completion charge per line. (3) Line Make Busy This feature provides a method for making lines appear busy to the serving central office. The feature is activated by operation of dedicated keys at the customer's premises, which in turn provides a busy appearance to the central office for predetermined lines or groups of lines. The line remains in the busy state until the associated key is depressed (deactivated). A line may be associated with only one key. Originating service is not affected by key operation. The caller does not receive busy tone unless all numbers which have been hunted are found busy. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet119 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service a. Description Multiline hunt service permits calls to a busy telephone number to be routed to other specified lines that do not require a telephone number. Hunting is done sequentially by terminal within the group. A line is associated with each terminal in the group. One begin- hunt telephone number must be assigned to the first line within a group of sequentially ordered lines that form a multiline hunt group. Telephone numbers may be assigned to other lines within a multiline hunt group and could effectively provide subgroups of lines to be hunted. Telephone numbers can be assigned to the hunting lines in any sequence. Multiline hunting service provides a hunting sequence that attempts to complete a call to the line associated with the dialed telephone number. If the initial line is found busy, only the lines following the requested line within the hunt group are subsequently examined for an idle state. Busy tone is not sent to the caller unless all remaining lines in the hunt group list have been found busy. The call will be completed to the first idle line. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet120 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) Multiline hunt groups (MHLG) can be assigned two types of telephone numbers (TNs); begin-hunt and nonhunting TNs. The begin-hunt TN has the multiline hunt feature and, when called, starts the hunting sequence associated with the hunt group. An MLHG must have at least one begin-hunt TN but can have essentially one per line in the group. Nonhunting TNs can be assigned to lines within an MLHG; these lines do not have the multiline feature. Incoming calls are terminated directly to the individual lines. (1) Regular Hunting Regular hunting starts when a begin-hunt telephone number is called in a multiline group. Hunting proceeds in ascending order through each subsequent terminal (line) in the group until an idle terminal is reached or the last (highest numbered) terminal in the group is reached. A preferential hunt list can be added to any terminal in a regular hunt group that has a begin-hunt telephone number. Circular hunting can be added to any regular hunt group. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 121 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) (1) Regular Hunting (Cont'd) Once a multiline hunt group with regular hunting is subscribed to, the following features are available. (2) Circular Hunting Circular hunting is provided optionally with regular hunting or preferential hunting groups. Circular hunting occurs in these groups as follows. (a) Circular hunting for regular hunting groups: When the hunt for an idle terminal (line) commences beyond the first terminal in the hunt group and finds all higher numbered terminals busy, the hunt returns to the first terminal in the group. The hunt ends with the terminal number preceding the terminal where the hunt in the group initially began. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 122 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) (2) Circular Hunting (Cont'd) (b) Circular hunting for preferential hunting groups: If an incoming call is to a terminal with a preferential list, circular hunting starts with the last terminal in the preferential list. The hunt continues in ascending order to the last terminal in the group, returns to the first terminal, and continues in ascending order ending at the terminal preceding the terminal where the circular hunt began. This feature allows all lines within a multiline hunt group to be tested for busy regardless of the point of entry into the group before returning busy tone. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet123 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) (3) Stop Hunt The Stop Hunt feature is available to customers who have the Multiline Hunting Feature. Stop Hunt allows the customer to stop the hunt of specific lines in an MLH group by the operation of a key, (not valid for multiline no hunting groups). When a hunt through a group of lines for an idle line is initiated, the hunt will proceed until it reaches a terminal associated with an active stop hunt key. There it stops. A customer may have more than one stop hunt key, but only the stop hunt terminal number associated with the last-operated key is effective (active). MLHG, which has regular hunt without circular hunting, and the hunt starts after the stop hunt terminal, will not be affected by the activation of a stop hunt key. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 124 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) (4) Make-Busy This feature provides a method for making lines appear busy to the serving central office. The feature is activated by operation of dedicated keys at the customer's premises which in turn provides a busy appearance to the central office for pre- determined lines or groups of lines. (a) Line Make-Busy Line Make-Busy (LMB) enables a single line in a multiline group to be taken out of service by a key located at the customer's premises. At the time the key is depressed (activated), the line associated with the key is made busy. The line remains in the busy state until the associated key is depressed (deactivated). A line may be associated with only one key. Originating service is not affected by key operation. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet125 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) A. Central Office Hunting Arrangements (Cont'd) 13. Multiline Hunt Service (Cont'd) a. Description (Cont'd) (4) Make-Busy (b) Terminal Make-Busy Terminal Make-Busy (MB) is available only to multiline groups. MB functions as individual make-busy keys and allows a terminal or group of terminals to appear busy to incoming calls but originating service is not affected. One to 20 terminals can be assigned to the same MB key. (c) Group Make-Busy Group Make-Busy (GMB, causes all lines in a Multiline Hunt Group to appear busy to incoming calls. When a GMB key is operated, no search for an idle line is conducted and the incoming call is given busy treatment. Busy treatment could return busy tone or if the group has Call Forwarding Busy Line (CFBL), the incoming call will be routed to the call forwarding TN. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 126 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.2 LOCAL EXCHANGE SERVICE (Cont'd) 5.2.3 Local Service Options (Cont'd) B. Rates and Charges (Cont'd) AREA 1 NONRECURR MONTHLY USOC CHARGE RATE Series Completion, per each TN hunted to HSO $20.00 N/A Optional Features for Series Completion - Make Busy, per EHD $45.00 $1.25 Linea Regular Hunting - Per Group4 HSHPG $20.00 N/A - Per terminal in the Group4 HSHPT $20.00 N/A Optional Features for Regular Hunting - Per begin-hunt TN5 HSGPH N/A N/A - Per non-hunt TN HSGPN N/A N/A - Circular Hunting, EH6 $25.00 N/A per group - Make Busy - Perline/termina13 EHD $45.00 $1.25 - Per Group3 EHC $45.00 $1.25 - Stop Hunt3 P89 $45.00 $5.40 3 In addition, a key and/or lamp will also be required at the customer's premises. 4 Nonrecurring charge only applies to changes in line hunting arrangements. 5 At least one begin-hunt telephone number is required for each Multi-Line Hunt Group. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet127 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS A. Description A. PBX trunk is a telephone circuit between a private branch exchange or order receiving equipment and a Company central office. The following services are available to business customers who subscribe to 5 or fewer lines pursuant to Title 61, Idaho Code. B. Terms and Conditions 1. The Company will furnish PBX trunks sufficient to meet traffic demands. PBX service is not provided on a one-way basis. Therefore, in-only, out- only, or two-way trunks must be used in combinations which provide for two-way service for the PBX system. 2. Loop diversity and/or Avoidance are available on an ICB basis. C. Change Charges Charges noted below apply to exchange service and facilities. NONRECURRING CHARGE AREA 1 AREA 2 Change of class, type or grade of service, each exchange access line6 $20.00 N/A Other changes of a PBX trunk or an exchange access line' 20.00 41.00 Does not apply to residence service. Included in this category are changes in line hunting arrangements and other miscellaneous changes or rearrangements of an exchange access line. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 128 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.1 Measured Rate Service A. Measured rate trunks are provided at a monthly recurring rate plus a usage charge for each minute or fraction of a minute the service is used. B. Usage charges in Section 5.2.1 apply in addition to the monthly charges. AREA 2 MONTHLY RATE Business- USOC Nonrecurrin Group Group Group Measure Rate Trunks g Charge 1 2 3 TV1 $117.50 $13.15 $14.38 $15.69 2-Way (plus usage charges) TVW 117.50 13.15 14.38 15.69 1-Way Out (plus usage charges) TV4 117.50 13.15 14.38 15.69 1-Way In TTT 117.50 13.15 14.38 15.69 Hotel, LD Terminal 1-Way In with hunting, for TDV 117.50 21.15 22.38 23.69 DID (plus usage)$ s Monthly rate includes rate for Hunting Service (USOC HTG) ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 129 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.2 Message Rate Service A. Description Message Rate Service is a service which applies to trunks for which a fixed monthly fee is charged for each outgoing local message up to a stipulated number. A separate charge is made for each outgoing local message completed beyond the limit stipulated. Toll Access Lines are exchange access lines provided in connection with business service and are restricted to outward toll service placed from the Private Branch Exchange serving the customer. B. Rates and Charges 1. Message Rate AREA 1 AREA 2 Each outgoing local call $0.10 $0.096 2. AREA 1 Monthly Rate Message Service Nonrecurring Rate Rate Access Line Charge Group 1 Group 2 Hotel Trunk, each9 $43.00 $20.69 $20.69 Toll Access, each 10 $43.00 $20.69 $20.69 9 One-party/individual grade of service. If commercial trunks are used,no outgoing local message rate applies and trunks sufficient to meet demands will be furnished by the Company. 10 One-party/individual grade of service. Restricted to outward toll access-no local calls. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 130 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.2 Message Rate Service (Cont'd) AREA 2 Business- Nonrecurrin Monthly Rate Message Rate USO g Charge Group 1 Group 2 Group 3 Trunks C TMB $117.50 $13.15 $14.38 $15.69 2-Way (plus usage charges) TM2 117.50 13.15 14.38 15.69 1-Way Out (plus usage charges) - TMN 117.50 13.15 14.38 15.69 1-Way In - TMU 117.50 13.15 14.38 15.69 Hotel, LD Terminal 1-Way In with TZZ 117.50 21.15 22.38 23.69 hunting, for DID (plus usage)" " Monthly rate includes rate for Hunting Service (USOC HTG) ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 131 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5. 3.3 Commercial Trunks A. Terms and Conditions The two-way, four-wire trunk includes E&M signaling, DID Service and hunting. This service is not available to Joint User service customers. B. Rates and Charges AREA 1 Nonrecurring Current Rate Per Charge Group 1 Group 2 Commercial Trunk, each12 $43.00 $38.74 $45.19 Two-way, four-wire trunk w/E&M signaling, DID and hunting services13 $43.00 $62.00 $62.00 z One-party/individual grade of service. One-party/individual grade of service. Requires a DID trunk circuit termination. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 132 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.4 Flat Rate Trunks AREA 2 Business- Nonrecurrin Monthly Rate Flat Rate Trunks USOC g Charge Group 1 Group 2 Group 3 2-Way TFB $117.50 $31. $34.08 $36.69 61 2-Way, 4-Wire with E&M THHCX 117.50 62.0 62.00 62.00 signaling and DID 0 service14 - TFU 117.50 31.6 34.08 36.69 1 1-Way Out - TFN 117.50 31.6 34.08 36.69 1 1-Way In - D41D 117.50 25.8 28.29 30.90 2 Centrex CO 1-Way In with TDD 117.50 42.08 44.69 hunting, for DID15 39.6 1 14 Requires a DID trunk circuit termination. 15 Monthly rate includes rate for Hunting Service (USOC HTG). ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 133 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service A. Description DID Service provides the customer a means of sending digits from the central office to a switched services vehicle located on the customer's premises. B. Terms and Conditions 1. DID Service is available from central offices where equipment and operating conditions permit. The service provides PBX station users the ability to receive calls from outside the PBX without the assistance of the attendant. Customers will be required to maintain an adequate number of trunks with DID Service in order to prevent network degradation. 2. In addition to the above charges and rates, appropriate nonrecurring charges are applicable to the establishment or rearrangement of trunks and stations in connection with providing DID service. 3. Trunks with DID Service are equipped for one-way inward service only and all trunks in a group serving DID station lines must be equipped for DID Service. Trunks serving non-DID station lines and trunks used for outward service from all station lines do not need to be equipped for DID Service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 134 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) B. Terms and Conditions (Cont'd) 4. When facilities aren't available at the central office which provides the main listed number service, DID Service may be provided from a different central office. When a trunk group with DID Service is served from a central office other than the central office which provides the main listed number service, mileage rates from 5.1.4 are applicable. 5. The assignment of telephone numbers and the sequence of the numbers assigned to a DID Service is made at the discretion of the Company. Where the equipment configuration requires the assignment of blocks of telephone numbers, Rates and Charges in C. following are applicable for each unused number in the block of telephone numbers assigned. 6. DID Service in connection with customer-provided switching equipment is furnished at rates and charges shown below. 7. Listings for DID Service telephone numbers will be provided, subject to the Charges, Rates and Condition for business additional listings, 5.7.1. 8. Calls to reserve telephone numbers will be routed to the PBX for handling. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet135 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) B. Terms and Conditions (Cont'd) 9.DID Service is not compatible with some PBX vehicles. 10. When a central office, other than an ESS central office, is not equipped to provide DID Service, the Company may provide the service at charges per trunk with DID Service equal to the pro rata cost to equip the central office. These charges apply in addition to the charges and rates below. 11. DID Service is only offered with switching vehicles which are located on customer premises. 12. When DID and AIOD services are provided to a customer, the numbers for both services must be within the same prefix. Where the same telephone number can be used for both AIOD and DID Service only one telephone number charge will apply as shown in the AIOD section. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 136 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) B. Terms and Conditions (Cont'd) 13. DID Trunk Queuing is available as an optional feature for DID Service. a. DID Trunk Queuing is an arrangement whereby incoming calls that are placed to station lines within a DID system can be held in queue if all trunks between the central office (CO) switch and the customer's PBX are busy. Calls in queue will be held in their order of arrival until a trunk becomes available. Calls in queue are served on a first-in first-out basis. Calls held in queue will hear ringing until answered. b. Optional Features associated with DID Trunk Queuing are as follows: Delay Announcement This option allows for incoming calls held in queue to hear a recorded announcement after a predetermined amount of time. The announcement can be accessed a maximum of four times and the customer has the option of providing their own announcement or a standardized Company announcement. Depending upon the customer's choice, ringing, silence or music will be returned after each announcement. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 137 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) B. Terms and Conditions (Cont'd) 13. (Cont'd) b. (Cont'd) Music on Queue This option allows for customer provided music to be played to customers held in queue after a recorded announcement has been accessed. This option can only be provided with Delay Announcement. c. Terms and conditions for trunk queuing are as follows: (1) DID Trunk Queuing and its associated options will only be provided where adequate and suitable CO facilities exists. (2) The provision of this feature requires that the customer subscribe to a sufficient number of facilities to adequately handle to volume of incoming calls. (3) The customer must purchase one queue slot for each call the customer wants to hold in queue. For example, a customer wanting to hold two calls in queue when all trunks are busy, must have two queue slots in the queue group. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 138 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) B. Terms and Conditions (Cont'd) 13. (Cont'd) C. (Cont'd) (4) The music on queue option requires a Voice Grade Private Line Circuit between the serving central office and a customer provided music source at the customer's premises. (5) The customer must specify the length of time a call is held in queue before going to delay announcement. The customer must also specify the number of announcements (maximum of four) and the amount of time between announcements. Changes to these values may only be made through the issuance of a service order. 14. DID Two-Way Call Transfer is an optional DID feature which allows the user of a two-way trunk with DID Service, to transfer any incoming call to another line or trunk outside of the system and then leave the connection without disconnecting the call. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet139 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) C. Rates and Charges 1. Area 1 DID Service NONRECURRIN MONTHLY G RATE USO CHARGE C -Central Office Trunk Termination, each NDT $15.00 $14.00 -Two-way, Four-Wire, Analog Trunk NAY $50.00 $50.00 Circuit Termination, each16 -Two-Way Digital Trunk Circuit ND2 $50.00 $50.00 Termination with Answer Supervision, each 17 -DID Telephone Number Used, each NDN $5.00 $1.00 -DID Telephone Number reserved for $5.00 $1.00 future use, each NDN RN 16 In addition, a Two-Way Four-Wire trunk is required. "In addition, a Digital Switched Service Trunk is required. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet140 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) C. Rates and Charges (Cont'd) 1. Area 1 DID Service (Cont'd) Nonrecurring Monthly USOC Charge Rate Queuing - Per DID station number UQQ $2.50 $0.25 equipped - Per Queue Group UQQPQ 175.00 ------- - Per Queue Slot in UQQPQ 100.00 ------- Group - Changes in Quantity of REAE9 ICB ICB Queue Group, Per Group Delay Announcement N/A ICB ICB Music on Queue N/A Res - $ 7.00 DID 2-Way Call Transfer, 3CW Bus - $13.00 each 2-Way Trunk $11.00 Equipped ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet141 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.5 Direct-Inward-Dialing (DID) Service (Cont'd) C. Rates and Charges (Cont'd) 2. Area 2 DID Service NON RECURRIN MONTHLY USOC G RATE CHARGE 1.DID Service -Each in-only trunk circuit NDT $50.00 $50.00 Termination -Each 2-way, 40 wire analog Trunk NAY 50.00 50.00 circuit termination 2.DID Telephone Numbers -Nonsequential telephone Number, NHN 1.00 0.15 each - DID block of 20 sequential NGS 20.00 3.00 Numbers, per block - Changing number of digits REAGM 50.00 ------ Out pulsed, per change -Changing signaling, per Change REAGN 50.00 ------ ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet142 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service A. Description The AIOD Service provides the customer a means of identifying toll charges on each station line of a switched services vehicle located on the customer's premises. B. Terms and Conditions 1. AIOD Service is available from central offices where equipment and operating conditions and availability of facilities permit. AIOD Service provides central office equipment for identification and billing of outgoing toll calls by seven digit station numbers. 2. In addition to the above charges and rates, appropriate nonrecurring charges are applicable to the establishment or rearrangement of trunks and stations in connection with providing AIOD Service. 3. All trunks in a trunk group serving AIOD station lines must be equipped for AIOD Service. Trunks serving non-AIOD station lines and trunks used for inward service to all station lines do not need to be equipped for AIOD Service. AIOD trunks must be equipped for one-way outward service when the AIOD prefix is different than the Listed Directory Number prefix. When AIOD is requested from more than one central office, each central office shall be considered a separate service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet143 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service (Cont'd) B. Terms and Conditions (Cont'd) 4. AIOD Service in connection with customer-provided switching equipment is furnished as shown in C. following. The operational characteristics of the signals from customer-provided equipment must conform to the standards set for Company-provided equipment. The Company shall not be responsible to the customer if changes in any of the facilities, operations or procedures of the Company render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance. 5. AIOD Service will be available only to customers being served within the same wiring center (central office) as provides the main listed number. Inter-office AIOD Service will not be available. 6. The assignment of telephone numbers and the sequence of the numbers assigned to an AIOD Service is made at the discretion of the Company. All AIOD numbers must be within the same prefix. When the equipment configuration requires the assignment of blocks of telephone numbers, the rates and charges following are applicable for each unused number in the block of telephone numbers assigned. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet144 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service (Cont'd) B. Terms and Conditions (Cont'd) 7. When DID and AIOD are provided to a customer, the numbers for both services must be within the same prefix. Where the same telephone number can be used for both AIOD Service and DID Service only one telephone number charge will apply as shown in this section. 8. AIOD is not compatible with some PBX vehicles. 9. When a central office, other than an ESS central office, is not equipped to provide AIOD Service, the Company may provide the service at charges per AIOD trunk equal to the pro rata cost to equip the central office. These charges apply in addition to the rates and charges following. 10. AIOD is only offered with switching vehicles which are located on customer premises. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet145 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont'd) 5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service (Cont'd) C. Rates and Charges AREA 1 NOW RECURRIN MONTHLY USOC G RATE CHARGE 1. AIOD Service PLK $15.00 $22.00 - CO Trunk Termination, each N/A 1s 1s - Data Channel from customer's premises to service CO(s), required in connection with AIOD Service NEN $5.00 $1.00 -AIOD Telephone Number Used, each NENR $5.00 $1.00 -AIOD Telephone Number N reserved for future use, each NFN $5.00 $1.00 -AIOD/DID Telephone Number used, each 2. AIOD/DID Telephone NFNRN $5.00 $1.00 - Number reserved for future use, each 3. Guide Number- only NFO $5.00 $5.00 required when Listed Directory Number prefix is different than AIOD prefix, per AIOD Service ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet146 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES 5.4.1 Extension Service A. Description Extension Service provides the capability of originating or receiving calls from locations equipped with telephone sets in addition to the location of the main station. Each extension will be terminated on a telephone set, a key, or a jack at the option of the customer. Rates and charges for simple business and intrastate WATS off- premises extension service are payable for each such additional equipment location. B. Terms and Conditions 1. Extension Service may be provided at locations other than the building where the primary station is located. In these cases, the rates for Terminal Loops are on a case by case basis. 2. Extension Service will be furnished on a premise of a different customer only when the occupant of the premises on which the service is to be located is a customer to exchange telephone service. This condition is not required when extensions of business service are to be located at a residence which is occupied by the individual who is the customer to the business service or a partner in the firm, or an employee who is required by the business to occupy the residence. Charges, rates and conditions, for Series 3000 channel facilities determined on a case by case basis. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet147 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.1 Extension Service (Cont'd) Extension Service will be installed in a second residence premises of the same customer on continuous property without the requirements for separate telephone service. C. Rates and Charges USOC Monthly Rate Each measured rate extended line EXL N/A terminating at a separate premises Each flat rate extended line EXL N/A terminating at a separate premises 5.4.2 Custom Calling Services A. Description Custom Calling Services provide special calling features to residence and business individual line service. The term is used to describe standard offerings provided in central offices where facilities and operating conditions permit. These features are Call Forwarding-Variable, Call Forwarding-Don't Answer, Call Forwarding-Busy Line, Call Forwarding-Busy Line/Don't Answer, Call Waiting, Speed Calling, Three Way Calling, Abbreviated Access, Call ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet148 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) A. Description (Cont'd) Transfer, Hot Line, and Warm Line. Some of the features may be subscribed to in a combination of several on the same line in a "package" rate. The number of features available is dependent upon the central office providing the service. B. Definitions Abbreviated Access Allows a customer to place a call to a predetermined telephone number by dialing an abbreviated code. Two arrangements are available, namely, Abbreviated Access, one-digit or Abbreviated Access, two-digit. The customer shares a speed call list with their Abbreviated Access provider and the provider controls the speed call list and informs clients of the digits(s) to dial to reach the predetermined telephone number. Call Forwarding Variable A function which allows incoming calls to be transferred to another telephone number. The number the calls are transferred to may be changed as required by the customer. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet149 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Call Forwarding-Don't Answer Allows a customer to have an incoming call transferred to another number in the same central office if the customer does not answer after a preset number of ringing cycles. Call Forwarding-Busy Line (External) Allows a customer to have incoming calls transferred to another predetermined number outside the customer's system when the called number is busy. The customer's system is service for which the customer is billed at that location. Call Forwarding-Busy Line (Overflow) Allows a customer to have incoming calls transferred to another predetermined number if the called number is busy. Call Forwarding-Busy Line (External)/Don't Answer Allows a customer to have incoming calls transferred to another predetermined number outside the customer's system when the called number is busy or to any number, if the customer does not answer after a preset number of rings (where available). ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 150 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Call Forwarding-Busy Line (Overflow)/Don't Answer Allows a customer to have incoming calls transferred to another predetermined number if the called number is busy or if the customer does not answer after a preset number of rings. Call Transfer Enables a customer to transfer an incoming call to a third party or add a third party to an existing call, forming a three party connection, and then to leave the connection without disconnecting the call. Call Waiting A function that provides a tone to the party using the telephone to indicate another call is waiting on the line. Successive transfers between calling parties can be accomplished through switchhook operation. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 151 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Call Waiting Identification A function that provides a tone to the party using the telephone to indicate another call is waiting on the line and allows the called party to receive information on a call that is waiting. The customer must subscribe to Caller Identification - Umber and/or Name and Number. Customers changing from Call Waiting to Call Waiting Identification (N2W) will not incur a nonrecurring charge. Caller Identification - Name and Number Allows for the automatic delivery of a calling party's name and telephone number (including nonpublished and nonlisted telephone numbers) to the called customer, which gives the called customer an opportunity to decide whether to answer the call immediately or not. The name and number are displayed on customer provided equipment. The name displayed shall be the name associated with the calling telephone number as shown on the Company's records. The Company, in its discretion, may abbreviate or limit that name for display purposes. The Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or mistakes. The Company's sole and only obligation shall be to reasonably correct errors in names when notified in writing of such errors. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 152 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Caller Identification - Name and Number Caller Identification customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (USOC:AYK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is automatically available to residence subscribers of Caller Identification and to business subscribers where technically feasible. Caller Identification - Number Allows for the automatic delivery of a calling party's telephone number (including nonpublished and nonlisted telephone numbers) to the called customer, which gives the called customer an opportunity to decide whether to answer the call immediately or not. The number is displayed on customer provided equipment. Caller Identification customers who do not wish to receive blocked calls can activate Anonymous Call Rejection (USOC: AYK) by pressing *77 (1177 on rotary phones). The code to deactivate is *87 (1187 on rotary phones). While the ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 153 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Caller Identification - Number (Cont'd) feature is activated, incoming blocked calls are routed to an announcement in the central office. Anonymous Call Rejection is automatically available to residence subscribers of Caller Identification and to business subscribers where technically feasible. Continuous Redial Allows a customer to dial a code that will cause the feature to automatically redial the last number the customer dialed. If the called number is busy, the feature will redial the called number for a limited period of time. A tone alerts the customer when the called number becomes available. Hot Line Service Allows a customer to establish a switched connection to a predetermined number when the customer's telephone goes off-hook. No dialing is required and the call is processed automatically to the predetermined telephone number. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 154 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Priority Call Allows a customer to assign a maximum of 15 callers' telephone numbers to a special list. The customer will hear a distinctive ring at his/her location, when calls are received from callers' telephone numbers on that list. Selective Call Forwarding Allows a customer to specify a special list of 15 telephone numbers. Incoming calls placed to the customer from telephone numbers on that list will automatically be forwarded to a predefined telephone number. All other calls will be handled normally. Speed Calling A function that allows a customer to assign and dial abbreviated codes to frequently called numbers. Three Way Calling A feature providing the capability to add a third party to an existing conversation. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet155 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) B. Definitions (Cont'd) Warm Line Service Allows a customer to establish a switched connection to a predetermined number if the customer does not dial a number within a specified length of time after going off-hook. When the customer's telephone goes off-hook and dialing begins within a specified time delay period, the call will proceed normally as dialed. If dialing has not started before the end of the predefined time delay period, a predetermined stored number is automatically dialed by the central office switching equipment. C. Terms and Conditions 1. Where a customer with existing features increases the number of features to three or four on a line, the "three features" or "four features" combination rate applies respectively. 2. The Call Forwarding-Variable can be provided on PBX trunks and Complex Business Lines under the following conditions: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 156 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) C. Terms and Conditions (Cont'd) 2. (Cont'd) a For those PBX systems and Complex Business systems utilizing a Multi-line hunt group, only one call in progress is permitted at one time and only the lead number can be forwarded. Since any station on the system that has access to the central office line can change or remove the activation of Call Forwarding, the customer has full control over this function. b. For those PBX systems or Complex Business systems utilizing a Series hunt group, the Call Forwarding feature is associated with a specific telephone number. This means the station activating the feature must access the line associated with the specific number of the line to be affected. The customer has full control over each line selected for the Call Forwarding feature. 3. Any customer using a Measured Service type of line will incur a usage charge on any call using the Call Forwarding features. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 157 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) C. Terms and Conditions (Cont'd) 4. Call Forwarding-Busy Line is provided under the following conditions: a. The forwarded call must overflow to a number in the same central office. b. Call Forwarding-Busy Line provides the capability to overflow from one hunt group to another. 5. Due to technological limitations, customers who subscribe to Abbreviated Access, one-digit, may not purchase an additional Abbreviated Access, one-digit, or Speed Calling, 8-number. Customers who subscribe to Abbreviated Access, two-digit, may not purchase an additional Abbreviated Access, two-digit, or Speed Calling, 30-number. 6. Control of the number assignment on the shared speed call list associated with Abbreviated Access resides with the provider. The provider must have an access line in the same central office as their client for the purpose of controlling the speed call list. The access line will be restricted from dialing any toll calls billable to the end user. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 158 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) C. Terms and Conditions (Cont'd) 7. Due to technical limitations customers who subscribe to Speed Calling 8-number and Call Transfer will only have 6-number capacity available for their use. 8. The connection to the predetermined number associated with Hot Line Service cannot be changed except through the issuance of a service order. 9. A line equipped with Hot Line Service is totally dedicated to operate in the manner outlined herein. There is no ability to operate the line in any other manner. For example, calls to 911 or other emergency numbers cannot be placed from a line equipped with Hot Line Service. 10. A line equipped with Hot Line Service can be used for incoming calls, but cannot initiate outgoing calls except to the predetermined number. 11. Where technology permits, the connection to the predetermined number associated with Warm Line Service is controlled by the customer and may be changed by dialing an access code and the new number. In other instances, the connection to the predetermined number cannot be changed except through the issuance of a service order. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 159 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) C. Terms and Conditions (Cont'd) 12. With Warm Line Service, the timing delay period before automatic dialing begins is specified at the time the Service is ordered and cannot be changed except through the issuance of a new service order. 13. Once automatic dialing begins on lines equipped with Warm Line Service, calls to other numbers cannot be made. For example, dialing of 911 or other emergency numbers must begin before the time delay period ends. D. Rates and Charges Rates and charges in this section apply to Area 1 only. Rates and charges for Area 2 are found the Northwest Fiber, LLC, Title 62 Price List. NONRECURRING Nonrecurring Charge USOC CHARGE Per customer request to establish or change one or more custom calling features Residence $ 7.00 Business19 11.00 9 For Business Custom Calling Services packages, the nonrecurring charge will not apply to discontinue one or more features in a package when the remaining feature(s) stay the same. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 160 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) D. Rates and Charges (Cont'd) AREA 1 MONTHLY RATE USOC RES BUS Monthly Rate - Business Abbreviated Access, one-digit - Each shared speed call list EV5 ---- $ 20.00 - Each line arranged EV4 $0.50 0.50 Abbreviated Access, two-digit - Each shared speed call list EV9 ---- 30.00 - Each line arranged EV8 0.50 0.50 Call Forwarding - Busy Line (external) EVB ---- 1.00 - Busy Line (overflow) EVO 0.35 4.00 - Busy Line (external)/Don't EVF ---- 2.50 Answer - Busy Line (overflow)/Don't EVK 1.35 5.50 Answer - Don't Answer EVD 1.10 2.00 - Variable ESM 3.00 3.50 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 161 Title 62 - Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) D. Rates and Charges (Cont'd) MONTHLY RATE USOC RES BUS Business Call Rejection NSY 4.50 4.50 Discounted NLRXO 2.25 ---- Call Transfer EO3 6.00 6.00 Call Waiting ESX, 4.15 4.00 N2W Caller Identification - Name and Number NNK 5.95 7.95 Caller Identification - Number NSD 5.50 7.50 Continuous Redial NSS 3.50 3.50 Discounted NLRXL 1.75 ---- Hot Line HLA 2.00 2.00 Priority Call NSK 3.50 3.50 Discounted NLRXN 1.75 ---- Selective Call Forwarding NCE 3.50 3.50 Discounted NLRXN 1.75 ----- Speed Calling, 8-number ESL 2.00 3.00 capacity Discounted NLRXW 1.00 ---- Speed Calling, 30-number ESF 3.00 5.55 capacity Three-Way Calling ESC 3.50 3.50 Discounted NLRXR 1.75 ----- Warm Line WLS 2.50 2.50 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 162 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES 5.4.2 Custom Calling Services (Cont'd) D. Rates and Charges (Cont'd) --Area 1 Three Feature Packages -- Business Use BUSINESS MONTHLY USOC RATE - 8 number Speed Calling, Call Waiting, Call Forwarding on the ESA $ 8.85 same line - 8 number Speed Calling, Call Forwarding, Three-Way Calling on ESR 8.15 the same line - 8 number Speed Calling, Call Waiting, Three-Way Calling on the ET8 8.15 same line - 30 number Speed Calling, Call Forwarding, Three-Way Calling on ESB 10.85 the same line - 30 number Speed Calling, Call Waiting, Call Forwarding on the ESG 11.55 same line - 30 number Speed Calling, Call Waiting, Three-Way Calling on the ET3 10.85 same line - Three-Way Calling, Call Waiting, Call Forwarding on the same line ETC 8.85 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet163 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.4 PREMIUM EXCHANGE SERVICES (Cont'd) 5.4.2 Custom Calling Services (Cont'd) D. Rates and Charges (Cont'd) Four Feature Packages -- Area 1 BUSINESS MONTHLY USOC RATE Call Forwarding-Variable, Call Waiting, Three-Way Calling, or Speed Calling on the same line - 8 number Speed Calling ES3 $11.60 - 30 number Speed Calling ES5 $14.35 Custom Calling Services CHARGE - Call Trace, per activation - Business $1.00 - Residence $1.00 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 164 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES 5.5.1 Listing Services A. Description This section applies to listings in the alphabetical section of telephone directories or Directory Assistance records in all exchanges. These listings provide information to identify a customer's telephone numbers. They are intended only as an aid to the use of telephone service. B. Definitions The following definitions refer to both business and residence service unless qualified. Additional Listing A listing provided in addition to the primary or main listing on a telephone service. Examples of additional listings are the name of another individual, in addition to the person listed in the main listing of a residence, dual name listing, or the name of an employee of a business, or another name by which a business is known. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 165 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) B. Definitions (Cont'd) Caption Listing A listing arrangement consisting of a heading of first listing followed by other listings indented beneath it. Such listings may include, but are not limited to the following: • Departments or divisions of a business • Different locations, offices or branches of a business • Second residence • Employees or officers of a firm • Members of a household • Residence listing beneath a business listing when both services carry the same personal name • Business listing indented beneath a residence listing when both services carry the same personal name Designation The portion of a directory listing showing an occupation, a professional or religious title or degree, military title or branch of service, affiliation with a professional organization or describing the general character of a customer's business. Words describing products are acceptable only for business listings. All designations must be acceptable to the Company. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 166 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) B. Definitions (Cont'd) Directory Listing Essential information in the telephone directory or Directory Assistance records that allows telephone users to determine the telephone number of a listed customer. Each primary business service or joint user service is entitled to a listing appearance in the alphabetical and classified sections of the directory at no additional charge. The listings must appear the same way in both places. Dual Name Listing A single residence listing provided for two persons who may or may not share the same surname, but who share the same service, and reside at the same address. Information Lines Additional material included with a primary, additional or reference listing that is necessary for the proper routing of telephone traffic. The primary or additional listing consists of the name, a designation or title if appropriate, address (unless omitted) and telephone number. Any information in addition to this is considered an information line. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 167 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) B. Definitions (Cont'd) Non-Published Telephone Service An arrangement at the customer's request whereby a customer's telephone number does not appear in either the telephone directory or the Directory Assistance records. Non-Listed Telephone Service An arrangement at the customer's request in which a customer's telephone number appears on Directory Assistance records but is omitted form the telephone directory. Primary Listing A listing provided without additional charge in connection with each service arrangement shown below: Each primary station. There is one primary line in connection with two or more lines furnished on an auxiliary (hunting) basis. The group of lines will be identified only by one number in the group. That number is used for primary service or joint user service listings. Each private branch exchange system and each PBX trunk number out of sequence and not arranged for rotary hunting. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 168 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) B. Definitions (Cont'd) Reference Listing A listing including additional telephone numbers of the same or another customer to be called in the event there is no answer from the customer's telephone number. In case the reference listing telephone number is that of another customer, application or agreement for the listing may be required from both customers. Names of individuals are not acceptable in connection with reference listings. Trade Names The name or style under which a concern conducts its business with the general public. Use of such a name in a directory listing is allowed when the customer owns the name or is authorized to use the name by the owner and is conducting business under that name. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 169 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) C. Non-Published Telephone Numbers 1. A customer's assigned telephone number(s) may be omitted from the Company's directories or other Company records containing such information available to the general public, when the omission is requested by the customer. 2. Non-published information may be released to emergency service providers, to customers who subscribe to Company offerings which require the information to provide service and/or bill their clients, or, to telephone customers who are billed for calls placed to or from non-published numbers and to entities which collect for the billed services. When ordering non-published service, customers will be advised that the non-published information may be released as described herein. 3. The customer releases, indemnifies and holds harmless the Company from any and all loss, claims, demands, suits or other action or any liability whether suffered, made, instituted or asserted by the customer or by any other person, caused or claimed to have been caused, directly or indirectly by the publication of such number or the disclosure or non-disclosure of said number to any persons. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 170 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) D. Non-Listed Telephone Numbers 1. A customer's assigned telephone number(s) may be published only in the Company records containing such information available to the general public. If the customer makes a request, the Company will take reasonable precautions not to publish the number in its publicly distributed directories. 2. The customer releases, indemnifies and holds harmless the Company from any and all loss, claims, demands, suits or the action or any liability, whether suffered, made, instituted or asserted by the customer or by any other person, caused or claimed to have been caused, directly or indirectly by the publication of such number in its publicly distributed directories. E. Terms and Conditions 1. A primary or additional listing consists of a name, address and telephone number. a. The address may be omitted from the listing. b. A Post Office Box number and Post Office Branch may be listed in lieu of the address or address omission. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 171 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) 1. (Cont'd) c. If the address is included, it may be the address of the premises where the following equipment is located. • Primary Station • Extension Station • PBX Switchboard • PBX Station d. The address in a listing may include one of the following: • The street name and number. • The name of a building. • The customer's choice of street name and number when a building has more than one entrance and different addresses are assigned to each. • A corner address. • A community or locality name where no street number is available. • A community name in addition to a street number when the community is in a different post office district than the exchange. • A route number, including box number, if necessary for the proper identification of the customer's service. A post office name may be included if the route number is served from a different post office than the exchange is. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 172 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) e. The name used in the listing will be one of the following: (1) The name of the person living at a residence. (2) A residence customer with the same surname, telephone number and address (unless omission requested) has the option of one of the following examples as their listing: Smith, Mary T. or Smith, Mary T. Mrs. John C.; or Smith, M. T. or Smith, M.T. Mrs. John C. (3) The name under which a customer is conducting business. (4) The name of another business conducted at the same address by the customer. (5) Department or branches of a business. (6) The owner or owners of a business. (7) Employees or offices of a firm. (8) The name of an individual who occupies rooms let for living quarters in hotels and motels, rooming houses, apartment houses, etc., at a premises at which the customer is furnished hotel or private branch exchange service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet173 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) e. (Cont'd) (9) A rearrangement of a name or an appearance of a name using a different spelling (10) A nickname f. For business and residence listings, designations or titles acceptable to the Company may be used. g. An additional listing involving the name of a member of a firm, or an officer of a corporation, or the name of an employee, or a department or branch of the same business, or a trade name, shall include a reference to the name of the firm, company or corporation subscribing to the telephone service and may include the same business designation as the primary service listing or a designation descriptive of connection with the firm. h. A telephone number is included with each primary, additional or reference listing. i. For primary listings the telephone number used for PBX service is the one assigned to the primary station. The number used for other services is the one assigned to the primary or auxiliary station. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 174 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) j. For additional listings, the telephone number will be the same as that shown in the main listing except: (1) Listings for trunks to be used after business hours may show the telephone number of a separate trunk or group of trunks. (2) In PBX systems where separate trunks or groups of trunks are used, the telephone number of the separate trunk of trunk group may be used. (3) The telephone number of an auxiliary line may be shown for an additional listing. (4) Direct Inward Dialing telephone numbers for Custom PBX services may be used. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 175 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) k. For reference listings, telephone numbers of lines in a hunting group are not to be used. 1. Dual name listings may be provided for two customers subscribing to residence service who may or may not share to same surname but who share the same service and reside at the same address. Appropriate rates and charges are applicable to changes associated with dual name listings. 2. Telephone numbers of public telephones will not be listed in the telephone directory. 3. All applications for additional listings and lines of information shall be made by the customer or authorized agent. 4. Where additional listings are provided in conjunction with initial or subsequent installations of exchange service facilities, charges begin with the day when charges for the associated service are effective. When additional listings are provided other than in conjunction with exchange facilities, the charges begin with the day following their entry into the Directory Assistance records. When additional listings ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 176 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) E. Terms and Conditions (Cont'd) k. (Cont'd) 4. (Cont'd) included in the directory, they may not be discontinued until the end of the directory period unless the listed party or concern vacates the customer's premises or subscribes for service of the same class as furnished the customer or unless the customer's service is discontinued - or in the case of a guest listing, the listed party vacates the customer's premises or becomes a customer to residence service in his/her own name in the same exchange. 5. An additional listing of an amateur radio station located in a customer's residence may be permitted. The station must be operated under the authority of the Federal Communications Commission, only call letters assigned by the Federal Communications Commission, preceded by the words "Radio Amateur" may be included in the listing. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 177 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) F. Rates and Charges 1. Additional listings may be provided to public agencies without charge where, in the Company's opinion, directory service to the public would be improved. 2. No charge applies of listing change is due to annoyance calls. 3. No charge applies to change an existing listing for the same customer on residence service. 4. No charge applies to remove or add an address to a customer's listing on residence service. 5. The rates for Non-published or Non-listed Telephone Number Service do not apply: a. To foreign exchange service where the customer is also furnished exchange service from the local exchange. b. To additional service furnished to the same customer at the same address when the primary listing is published. c. On services where the Company's Price List requires that no listing will be provided. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 178 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) F. Rates and Charges (Cont'd) 5. (Cont'd) d. Where the customer has other service listed in the same name in the directory for the exchange where the customer is located, provided that both services are of the same class. e. Where a customer living in a hotel, apartment house, boarding house, or club is listed under the number of the service furnished the hotel, apartment house, boarding house, or club. f. Where service is installed for a temporary period. g. To interexchange receiving service. h. On data services where no voice use is contemplated. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 179 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) F. Rates and Charges (Cont'd) 6. Foreign Listings a. Additional listings may be furnished at the request of customers in the alphabetical list of an exchange other than the one where they would normally be shown. AREA 1 NONRECURRING MONTHLY USOC CHARGE RATE Foreign Listings - Business CLT $5.00 $2.00 - Residence FAL $5.00 $1.50 -Residence - NLYXB N/A $0.75 Discounted ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 180 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) F. Rates and Charges (Cont'd) 7. Additional Listings AREA 1 NON RECURRIN MONTHLI USO G RATE C CHARGE Business Service Listings - Each listing for an Indiv., CLT $5.00 $2.00 firm, Corp., Assn., or concern regularly subscribing to exchange business service or a customer of a Radio Common Carrier radio- telephone service system connected to the exchange and Company's message toll network. - Each listing for an Indiv., CLT $5.00 $2.00 firm, Corp., Assn., or concern not subscribing to exchange business service but represented by a customer ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 5 Sheet 181 Title 62 — Local Exchange Services 5. EXCHANGE SERVICES 5.5 DIRECTORY SERVICES (Cont'd) 5.5.1 Listing Services (Cont'd) F. Rates and Charges (Cont'd) 7. Additional Listings (cont'd) NON AREA 2 RECURRIN MONTHLI USO G RATE C CHARGE - Change in Primary Listings Business N/A $20.00 ----- Residence N/A 8.00 ----- - Nonpublished service, each telephone number Business NPU $20.00 $4.00 Residence NPU 8.00 4.00 - Nonlisted service, each nonlisted listing Business NLT $20.00 $2.50 Residence NLT 8.00 2.50 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet 182 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 6.1 OUTSIDE PLANT FACILITIES 174 6.2 SERVICE CONNECTIONS 178 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet183 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6.1 OUTSIDE PLANT FACILITIES A. General 1. Except as otherwise provided in these rules, the Company will, at its om expense, furnish, install and maintain all facilities necessary to servic applicants or customers in accordance with its lawful rates, rules and curre construction standards. 2. Pole line and buried wire extensions necessary to furnish telephone servic will be made by the Company in accordance with the Price List schedule provided dedicated streets are available, or acceptable easements can t obtained without additional charge or condemnation. Outside plant facili charges are computed in accordance with the regular rates set forth in tv Price List schedules and the payment of such charges gives the customer r ownership or control of the extension. 3. Except as otherwise provided, the Company may permit the customer furnish the outside plant facilities in accordance with the constructic standards of the Company in lieu of outside plant facility charges, but in such cases the ownership of the facilities shall be vested in the Company. 4. Contracts for the telephone service where outside plant facilities at ME charges is necessary may be required by the Company as a condition incide to the establishment of service, for a period not to exceed three years. 5. The Company will determine the specific type of construction and route to t used in each particular case. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet 184 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6.1 OUTSIDE PLANT FACILITIES (Cont'd) B. Facilities to the Property of an Applicant or Customer (Other than Servi( Connections) 1. In areas where the Company desires to maintain underground rather the aerial facilities for its operating convenience, the Company will, at no addition expense, construct the necessary underground facilities for servic connections in accordance with its established construction standards. 2. In all other cases (including facilities within subdivisions where undl agreement with tract owners or promoters, the Company has installed servi( by means of underground facilities), if the applicant or customer reques underground construction he will be required to pay the difference between tl- cost of providing underground facilities and the estimated cost of constructir equivalent aerial facilities. In lieu of all or part of such payment the applica or customer may furnish such materials or perform such work as may t mutually agreed between the Company and the applicant or customer. Upc acceptance by the Company, ownership of any materials so furnished sh, vest in the Company. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet 185 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6.2 SERVICE CONNECTIONS A. New Underground Service Connections When applicant or customer, including subdivider or developer, either requests is lawfully required to provide underground facilities, the Company will furnish suc service under the following conditions with respect to underground servic connections. I. To property of applicant or customer, including subdivider or developer. a. Tracts or Subdivisions The Company will construct underground service connections witho charge where right of way can, in the Company's judgment, be reasonab obtained, and where soil conditions and topography are such th trenching costs will not materially exceed the Company's averac trenching costs. Where right of way or trenching costs are material excessive, the subdivider or developer will pay the difference between th; actual cost and average right of way and/or trenching costs. b. All Other Cases In all cases other than those referenced above, if the applicant or custom) requests underground construction he will be required to pay the different between the cost of providing an underground service connection and tr ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet 186 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6.2 SERVICE CONNECTIONS (Cont'd) A. New Underground Service Connections (Cont'd) I. (Cont'd) b. (Cont'd) estimated cost of constructing the aerial equivalent. In lieu of all or part such payment, the applicant or customer may furnish such materials perform such work as may be mutually agreed between the Company ar the applicant or customer. Upon acceptance by the Company, ownersh of any material so furnished shall vest in the Company. 2. On Property of an Applicant or Customer, Including Subdivider or Developei a. Where the Company determines that conduit is to be used for the servic connection, the applicant or customer will furnish, install and maintain ; his expense the required conduit in accordance with the Company specifications, or b. Where the Company determines that buried wire or buried cable is to t Used for the service connection, the applicant or customer will provide pay the cost of the underground supporting structure, and ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 6 Sheet 187 Title 62 — Local Exchange Services 6. CONNECTIONS OF PREMISES EQUIPMENT TO TELECOMMUNICATIONS SYSTEMS 6.2 SERVICE CONNECTIONS (Cont'd) A. New Underground Service Connections (Cont'd) 2. (Cont'd) c. In either a. or b. above, the Company will at its expense furnish, install ar maintain the service connection wire or cable. B. Interior Wiring I. The interior wiring in buildings to provide telephone service to the occupan will be furnished, installed and maintained by the customer. The owner of building under construction will furnish and install interior wiring whic conforms with the specifications of the Company, the Company will conne its facilities at the point of demarcation. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 188 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS TABLE OF CONTENTS PARAGRAPH PARAGRAPH PAGE NUMBER TITLE NUMBER 7.1 MILEAGE CHARGES 182 7.1.1 Extension Line Service 182 7.1.2 Tie Lines 183 7.2 SCREENING/RESTRICTION SERVICES 186 7.2.1 Toll Restriction 186 7.2.2 Information Services Access Restriction 187 7.2.3 Blocking for 10XXX1+ and 10XXX011+ 189 7.3 CALLER IDENTIFICATION BLOCKING OPTIONS 191 7.3.1 Per Line Blocking 191 ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 189 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.1 Mileage Charges 7.1.1 Extension Line Service A. Off-Premises Extension Lines Extension lines will be installed outside the building in which the main line termination is located, if facilities and operating conditions permit, as shown below. 1. Same Customer An off-premises extension line will be installed on premises of the customer. 2. Different Customers An off-premises extension line will be installed on a premise of a party other than the customer to the off-premises line service only when the occupant of the premises on which the line is to be installed is a customer to premium flat rate, basic measured, or private branch exchange system service. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 190 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.1 Mileage Charges (Cont'd) 7.1.2 Tie Lines A. Description Tie lines are applicable within an exchange and within a LATA (Loc Access and Transport Area) between Private Branch Exchange System: B. Terms and Conditions 1. Terminal Loop Rates apply in addition to the rates shown in this Pric List section except where all terminals are in the same building. 2. Tie lines (except those to subsidiary private branch exchanges switching equipment(s) may be equipped to prevent connection wi exchange access lines and with stations off the premises on which & switchboards and attendant's equipment are located. 3. The rates provide for the furnishing of two-point connections as follow a. Connection between any two PBX station lines connected to tl• switchboard answering positions or attendant's equipment in whic the tie line terminates. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 191 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.1 Mileage Charges (Cont'd) 7.1.2 Tie Lines (Cont'd) B. Terms and Conditions (Cont'd) 3. (Cont'd) b. Connection of a single tie line (at either but not both enc simultaneously) to a PBX exchange access line or where facilitiE and operating conditions permit, to an interexchange private line, ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 192 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.1 Mileage Charges (Cont'd) 7.1.2 Tie Lines (Cont'd) C. Rates and Charges Current Rate Different Building USOC Nonrecurring Monthly Each tie line, same 1 LTBH 20 $2.85 customer Each tie line, same 1 LTDH 20 $11.25 customer Monthly Rate Different Building USOC Nonrecurring Monthly Each tie line, same 1 LTBH 20 $ customer Each tie line, same 1 LTDH 20 $ customer 20 A Nonrecurring Charge from Section 5 also applies. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet193 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.2 Screening/Restriction Services 7.2.1 Toll Restriction A. Description Toll Restriction prevents access to the toll network, including access to 900typle toll services. Local Directory Assistance calls are not allowed. When customers dial "0" or "1" from a restricted line the call will be diverted to a company provided intercept announcement. B. Terms and Conditions 1. Toll Restriction is offered only where exchange service is furnished from No. 1/1A ESS, No. 2/2B ESS or No. 3 ESS Central Offices. 2. This service is available only on local individual residence and business lines and PBX Trunks. This service is provided only where facilities and operating conditions permit. 3. Provision of Toll Restriction Service does not alleviate the customer's responsibility for completed toll calls. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 194 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.2 Screening/Restriction Services (Cont'd) 7.2.1 Toll Restriction (Cont'd) C. Rates and Charges Rates and charges for this service are in addition to the rates and charg for the class, type and grade of service furnished. Non- Current Rate USOC recurring Monthly Toll Restriction, each KXT $24.00 $2.00 individual line or PBX Trunk equipped 7.2.2 Information Services Access Restriction A. Description Information Service Access Restriction prevents calls made from individu residence and business access lines from reaching information servicE (for example, those reached by dialing 900 or 976). B. Terms and Conditions 1. Information Services Access Restriction is offered only where centr office facilities permit. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 195 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.2 Screening/Restriction Services (Cont'd) 7.2.2 Information Services Access Restriction (Cont'd) B. Terms and Conditions (Cont'd) 2. Information Services Access Restriction is only available c directly dialed calls. 3. No charge applies to remove Information Services Access Restrictio C. Charges Information Services Access Restriction, each line Nonrecurring Charge USOC Charge - Initial Installation RTVX9 N/A - Subsequent installatic RTVX9 $16.50 on same line for the sarr service ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 196 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.2 Screening/Restriction Services (Cont'd) 7.2.3 Blocking for 10XXX1+/10XXX011 A. Description This service prevents 10XXX1+ and 1OXXX011+ calls from being completed. Blocked calls will be routed to an announcement. B. Terms and Conditions 1. This service is offered subject to the availability of existing central offi facilities 2. In the absence of product malfunction, the provision of 1 0XXX+/1 OXXX01 1+ Blocking does not alleviate the customer responsibility for completed toll calls. 3. Other Toll Restriction type services are available to customers subscribing to 1 0XXX+/1 OXXX01 1+ Blocking. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 197 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.2 Screening/Restriction Services (Cont'd) 7.2.3 Blocking for 10XXX1+/10XXX011 C. Rates and Charges Non Monthly USOC Recurring Rate Per line, trunk, RTVXY $4.00 $0.10 or NAF arranged Per line, trunk, RTVXY $0.00 $0.00 or NAF arranged ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 198 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.3 Caller Identification Blocking Options 7.3.1 Per Line Blocking A. Description Caller Identification Blocking - Per Line provides a permanent privat indicator on a customer's line. Once blocking is established on th customer's line, the private status can be deactivated by the custome by dialing a code, *82 or 1182 on rotary phones, before each call, t change the indicator from private to public. This one call unblock allow the name and number to be sent for that one call only. If a line is equipped with Caller Identification Blocking - Per Line, th name and number of that line will not be delivered to any subscriber Caller Identification. Poison control centers, hospitals, medical center and others who might use Caller Identification will not be able to identif callers with Caller Identification Blocking - Per Line who nee assistance. E911 is not affected. B. Rates and Charges Customers who choose Caller Identification Blocking - Per Line for th first time, or when one of the following conditions occurs, will not b charged the nonrecurring charge: ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR ID Competitive Exchange and Network Services Price List Ziply Fiber Section 7 Sheet 199 Title 62 — Local Exchange Services 7. MISCELLANEOUS SERVICE OFFERINGS 7.3 Caller Identification Blocking Options (Cont'd) 7.3.1 Per Line Blocking (Cont'd) B. Rates and Charges (Cont'd) - The customer is ordering new exchange access line servic (See Section 5). - The customer is moving their exchange access line servic from one address to another address within Northern Idaho Caller Identification Blocking - Per Line will always be provided free t law enforcement, domestic violence agencies, and crisis interventio agencies (including sexual abuse agencies). Upon certification by domestic violence agencies, crisis interventio agencies or sexual abuse agencies, volunteers working for thos agencies also quality for free line blocking. ISSUED: MAY 18, 2020 EFFECTIVE: MAY 28, 2020 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, REGULATORY & EXTERNAL AFFAIRS DIRECTOR Idaho Price List Section 1 Ziply Fiber of Idaho, LLC dba Ziply Fiber Original Sheet 1 TITLE PAGE Schedule of Rates and Charges for Network Access Service together with Rules and Regulations applicable to Telephone Service provided In the Territory Served by the Company within the State of Idaho. ZIPLY FIBER OF IDAHO, LLC d/b/a ZIPLY FIBER IDAHO PRICE LIST • Customer Inquiries & Complaints Phone Number Residential Services 866-699-4759 Business Services 866-947-5988 • Customer written correspondence & complaints may be mailed to: Ziply Fiber PO Box 1127 Everett, WA 98206 • Repair Services (888)488-0038 • Customer payments may be mailed to: Ziply Fiber PO Box 740416 Cincinnati, OH 45274-04 • Credit Card Payments (866) 699-4759 Tariff questions contact: Jessica Epley (503)431-0458 Director of Regulatory & External Affairs ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 1 Ziply Fiber Original Sheet 2 TABLE OF CONTENTS ITEM SECTION SHEET NO. Bundled Services 15 Business Network Access Line 4 5 Business Traffic Study Service 11 6 Call Restriction Service 4 10 Call Thrift Service 21 2 Centrex Advanced Private Line Termination Trunks 4 12 Business Select 15 7 Centrex Digital Service 10 2 Optional Local and Regional Calling Plans 17 2 Select 25 15 Select Plus 25 15 Competitive Response 10 1 Convenience Fee 11 7 Custom Calling Features 4 11 Customer Request Charge 8 3 Customer's Transfer Service 25 4 Customized Local Area Signaling Service (CLASS) 4 31 Definitions 3 3 Digital Channel Service 16 1 Directory Assistance Service 4 10 Directory Assistance Call Completion (DACC) 4 10 Directory Listings 9 3 Discontinued Services 25 3 Electronic Bill Presentment and Payment(EBPP) 11 5 Element Charges 8 3 Employees' Service 13 3 Fire Alarm Group Ringing 4 13 Fire Alarm System Service 25 5 Fire Reporting Service 25 3 Foreign Exchange Listing 9 3 Foreign Exchange Service 4 10 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 1 Ziply Fiber Original Sheet 3 TABLE OF CONTENTS (continued) ITEM SECTION SHEET NO. Road Work Recovery Surcharge 27 4 Integrated Services Digital Network- Primary Rate Interface (ISDN-PRI) 13 2 Intraexchange Private Line Service 24 3 Interexchange Receiving Service 12 3 Idaho Telephone Service Assistance Program (ITSAP)also known as (Lifeline) 4 8 Lifeline Surcharge 27 3 (also see Idaho Telephone Service Assistance Program (ITSAP) List of Exchanges 4 3 Local Channel Bridging 24 3 Local Channel Conditioning 24 3 Local Channel Mileage 24 3 Local Channels 24 3 Local Exchange Network Access Line 4 5 Local Loop 24 3 Magnetic Tape Arrangement 23 3 Message Charges 4 9 Message Telecommunications Service 19 3 Miscellaneous Service 11 3 911 Emergency Reporting Service 7 3 Network Access Line Service 4 2 Nonrecurring Facility Charges 5 3 Number Reservation Service 11 3 Operator Services 18 1 Optional Network Access Lines Services 4 13 Optional Features 4 9 Outside Plant Facilities 5 3 OUTWATS Message Detail 23 3 Paper Printout Arrangement 23 3 Party Line Service 25 8 Personalized Telephone Number 9 4 Preliminary Statement 2 2 Primary Service Listings 9 3 Promotional Offerings 14 2 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 1 Ziply Fiber Original Sheet 4 TABLE OF CONTENTS (continued) ITEM SECTION SHEET NO. Recurring Facility Rates 5 4 Remote Area Service 25 6 Remote Call Forward 4 1 Residence Network Access Line 4 7 Restoral of Service Charge 8 3 Rotary Hunting 4 9 Rules 3 3 Seasonal Service - One-Party 4 8 Seasonal Service - Party Line 25 9 Service Charges 8 3 Special Billing Services 23 3 Symbols 2 2 Toll-Pac 22 3 Touchtone Service 4 14 Trouble Isolation 4 9 Universal Service Fund Surcharge 26 3 WATS (Wide Area Telephone Service) 20 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 2 Ziply Fiber Original Sheet 1 PRELIMINARY STATEMENT SYMBOLS The following symbols are applicable to all Price List schedules and rules of the utility. (C) To signify changed listing, rule, or condition which may affect rates or charges (D) To signify discontinued material, including listing, rate, rule, or condition (1) To signify increase (L) To signify material relocated from or to another part of the Price List schedules with no change in text, rate, rule, or condition (N) To signify new material, including listing, rate, rule, or condition (R) To signify reduction (T) To signify change in wording of text, but no change in rate, rule, or condition ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 2 Ziply Fiber Original Sheet 2 PRELIMINARY STATEMENT TERRITORY SERVED-SERVICE RENDERED- RATES - RULES AND REGULATIONS Ziply Fiber of Idaho, LLC, hereinafter referred to as the "utility," furnishes exchange telephone service, toll telephone service, private line services and channels, and classified telephone directory advertising service throughout the territory served by it as shown in its schedules, which includes a description of the service furnished and maps filed herewith. Connection for toll telephone service is maintained with the lines of connecting companies, whereby the toll service of such companies is made available to customers and patrons of the utility at the regular published rates of the toll companies. The rates and rules contained in these schedules have been regularly filed with the Idaho Public Utilities Commission and are the effective rates and rules of the utility. No officer,solicitor,agent, or employee of the utility has any authority to waive, alter, or amend in any respect these rates and rules or any part thereof or to make any agreements inconsistent therewith. The rates and rules herein set forth are subject at all times to addition, change, or abolition after proceedings duly had by the Idaho Public Utilities Commission; and changes in the rates and rules herein set forth must first be approved or accepted by the Idaho Public Utilities Commission before they become effective. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 2 Ziply Fiber Original Sheet 3 PRELIMINARY STATEMENT NUMERICAL LIST OF SECTIONS Section Number Title 02 Preliminary Statement 04 Rules 05 Network Access Line Service 06 Outside Plant Facilities 07 Reserved For Future Use 08 911 Emergency Reporting Service 09 Service Connection Charges 10 Directory Listings 11 Centrex Digital Service 12 Miscellaneous Billing Service 13 Interexchange Receiving Service 14 Employees' Service 15 Promotional Offerings 16 Reserved For Future Use 17 Digital Channel Service (DCS) 18 Optional Local and Regional Calling Plans 19 Message Telecommunications Service 20 Wide Area Telecommunications Service 21 Call Thrift Service 22 Toll-Pac 23 Special Billing Services 24 Intraexchange Private Line Service 25 Discontinued Services 26 Discontinued Services—Local Calling Plans 27 Special Supplementary Surcharge(s) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 1 RULES INDEX TO RULES Rule Sheet Number Title Number 12 Adjustments for Municipality Taxes or Fees 41 13 Automatic Dialing -Announcement Devices 42 10 Connection of Service and Facilities on Premises of Customer 36 11 Customer's Private Service Not for Public Use 40 3 Customers' Requirements for Service 14 1 Definitions 2 2 Description of Service 11 5 Limitation of Liability 25 8 Outside Plant Facilities and Service Connections 31 9 Recorded Public Announcements on Utility Facilities 35 4 Telephone Directories, Listings, and Numbers 24 6 Temporary Service 29 7 Work Performed Outside Regular Working Hours and Right of Access 30 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 2 RULES RULE NO. 1 DEFINITIONS For the purpose of these Price List schedules, the terms and expressions listed below shall have the meanings set forth opposite them. ACCESS LINE INSTALLATION CHARGE -A nonrecurring charge made to cover all or a portion of the cost associated with the installation of telephone access line. ACTUAL COST-Actual cost refers to the cost of materials plus the rate per hour at the utility's construction labor rate. ADDITIONAL LISTING - Any listing of a name or other authorized information in connection with a customer's telephone number in addition to that,to which he is entitled in connection with his regular service. AIR LINE MILE -As used in connection with airline mileage measurements in determining charges; means statute mile or 5,280 feet. APPLICANT-The person making application to the utility for service. AUTOMATIC DIALING-ANNOUNCING DEVICES-Any automatic terminal equipment,which incorporates: 1. (a) Storage capabilities of numbers to be called, or (b) A random or sequential number generated that produces numbers to be called, and (c) An ability to dial a call, and 2. Has the capabilities of working alone or in conjunction with other equipment of disseminating a prerecorded message to the number called. AUXILIARY LINE -An additional network access line from the same central office to the same premises as the main network access line and associated therewith. BASE RATE AREA - A more closely built-up section of the exchange area in which the basic access line rates apply without outside plant facility charges. BATTERY POWER-A source of electrical energy furnished for the operation of telephone equipment. BURIED WIRE OR CABLE -A wire or cable designed for use in underground construction and utilized in extending the utilities outside plant facilities. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 3 RULES RULE NO. 1 DEFINITIONS BUSINESS SERVICE-Exchange service furnished to customers whose actual or obvious use of the service is for conducting a business, trade, or profession or whose use of the service is obviously not confined to domestic use. Customers moved from residential to business will be notified by the company of their right of appeal with the Idaho Public Utilities Commission. CALL FORWARDING-A function,which allows incoming calls to be advanced to another telephone number in the same or different exchange. The number the calls are advanced to may be changed as required by the subscriber. CALL WAITING -A tone provided to the party using the telephone to indicate another call is waiting on the line. Successive transfers between calling parties can be accomplished through hook switch operation. CENTRAL OFFICE -A telephone utility's switching office unit by means of which one telephone station may be connected to another by means of access lines. CHANNEL-A path for communication or signaling between two or more locations which provide service to the general public having the necessary equipment and interconnecting customer lines and trunks. COMMISSION -The utility regulatory body of the State of Idaho. COMMUNICATION SYSTEM - A combination of equipment and facilities, which fulfill the communication requirement of a customer. COMPANY- Name of company (Ziply Fiber of Idaho, LLC). COMPLEX SERVICE - Key equipment and switching system services including, KTS, PBX, Centrex, TAS associated with flat and measured, WATS, local, extended and foreign exchange services. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 2 RULES RULE NO. 1 DEFINITIONS CONFORMING ANSWERING DEVICE - A customer-provided device which automatically answers incoming calls, transmits a prerecorded voice message or appropriate audible signal to the calling party, records a voice message from the calling party if so designed and arranged, and automatically disconnects from the line in a prearranged manner on completion of the last of the functions for which it was designed and arranged as described in this paragraph. The Conforming Answering Device may include remote interrogation and/or device function control. A Conforming Answering Device must incorporate an Authorized Protective Connecting Module and must bear a valid Conformance Number. CONNECTING ARRANGEMENT -The equipment provided by the utility to accomplish the direct electrical connection of customer-provided facilities with the outside plant facilities of the utility. CONTINUOUS PROPERTY-Property owned or leased and occupied by a customer,which is not separated by public thoroughfare or by property occupied by others. CONTRACT - The service application agreement between a customer and the company under which service and/or facilities are furnished in accordance with the provisions of applicable Price Lists or individual contract. CUSTOM CALL FEATURES -A term describing special features provided from a digital central office. CUSTOMER - A person or legal entity who has applied for, has been accepted, and is currently receiving service. CUSTOMER-OWNED PAY TELEPHONE (COPT) SERVICE -A customer-provided pay telephone service (coin or coinless)for public or nonpublic use. This service is provided on an instrument-implemented basis rather than central office basis and must be connected to a network access line(PAL,XCOT, COT1, COTR). CUSTOMER PREMISES EQUIPMENT- Devices or apparatus and/or their associated wiring provided by a customer for use at the customer's premises. CUSTOMER REQUEST CHARGE - A charge for recording and processing information necessary to execute customers' requests pertaining to telephone service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 3 RULES RULE NO. 1 DEFINITIONS DATE OF PRESENTATION -The date upon which a bill or notice is mailed to the customer. DEPOSIT-A cash payment made by the customer to establish or reestablish credit with the company. DIGITAL CHANNEL SERVICE (DCS)—The term "Digital Channel Service" denotes a service that transmits and receives digital signals between the serving wire center and digital switching equipment located at the customer's premises. The service enables customers to channelize up to 24 voice grade DSOs on a single transport facility. It is comprised of two components; a digital port in the serving wire center and a digital transport facility between the serving wire center and the customer's premises. DIRECTORY LISTINGS - Essential information in the telephone directory whereby telephone users may ascertain the telephone number of a customer in the alphabetical section. DISCONNECT - A discontinuance of service in which the outside plant facilities used in the service are immediately made available for use for another service. DISTRIBUTION FACILITIES - The utility's cables, wires, and associated supporting structures and appurtenances located in dedicated streets and utility easements designed to serve more than one property and extending from the serving central office to the points of connection with service connection. ELECTRONIC BILL PRESENTMENT AND PAYMENT (EBPP) - Electronic Bill Presentment Program (EBPP) is an optional service provided by the utility that allows customers to view and or pay their telephone bill on-line. EMERGENCY-A situation which exists when serious sickness, public safety, necessity, or war conditions are involved. EXCHANGE-A specified area established for the furnishing of communication service. It usually embraces a city, town, village, or unincorporated community and surrounding area and may consist of one or more central offices together with the associated plant used in furnishing service within that area. EXCHANGE MESSAGE -A completed telephone call between telephones in the same local service area. EXCHANGE SERVICE -Telephone service furnished within an exchange. EXTENDED AREA SERVICE (EAS) - Interexchange telephone service furnished between one or more exchanges. FACILITIES - Instrumentalities, supplemental equipment, apparatus, wiring, poles, cables, and other materials and mechanisms necessary to, or furnished in connection with, telephone service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 4 RULES RULE NO. 1 DEFINITIONS FLAT RATE SERVICE - Exchange service furnished at a fixed periodic charge. FOREIGN EXCHANGE SERVICE - Exchange service furnished to a customer from a central office located in an exchange other than that in which the customer's primary station is located. GRANDFATHERED SERVICE - Existing service not available to new customers. HARM - Harm consists of hazards to personnel, damage to utility equipment, and impairment of service to persons other than the user of the customer-provided equipment. Types of harm include, but shall not be limited to, voltages dangerous to personnel, destruction of or damage to utility equipment, induced noise or cross talk, incorrect dial pulsing, failure of supervision,false answer, incorrect billing, absence of voice band transmission path for call progress signals, and loss of capability to answer an incoming call. INDUCTIVE CONNECTION - Electromagnetic coupling between customer-provided equipment and utility equipment by means of mutual inductance between an inductor in the utility equipment and a customer- provided inductor external to the utility equipment. INTEREXCHANGE CARRIER - Any service company which provides toll service to customers between LATAs or states. INTERFACE - The point of interconnection between terminal equipment and telephone network access lines. KEY TELEPHONE ACCESS SERVICE - Exchange service furnished by means of network access lines. LATE PAYMENT CHARGE - A charge applicable to an unpaid balance not received at the Utility or one of its authorized payment locations by the "late payment date" printed on the bill. LIFELINE - See Telephone Assistance Program LOCAL NON-NETWORK ACCESS TELEPHONE SERVICE - A service furnished for the customer's own use by means of a circuit to which are permanently connected two or more telephones and which shall not be connected for exchange service. LOCAL PRIVATE LINE -A dedicated non-switched line located wholly within an exchange. LOCAL SERVICE -See Exchange Service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 5 RULES RULE NO. 1 DEFINITIONS MILEAGE - Term used in measuring and charging for outside plant facilities in relation to off-premises extensions. NETWORK ACCESS LINE - An outside plant facility from the telephone company's central office to a customer's premises which provides direct access to the local exchange and/or the toll switching networks. NONLISTED SERVICE - A customer-requested arrangement omitting a customer's number from the telephone directory but not from the information records. NON-PUBLISH SERVICE -A customer-requested arrangement omitting the customer's number from both the telephone directory and the information records. NONRECURRING CHARGE - A one-time charge associated with certain installations, change or transfer of services, either in lieu of or in addition to recurring monthly rates. OFF-PREMISES STATIONS AND EXTENSIONS - The wire facility used in providing an off-premises access line. ONE-PARTY SERVICE - A network access line and outside plant facility assigned for the use of one customer only. OUTSIDE PLANT FACILITIES - The connecting facilities over which telephone service is provided a customer, and includes but is not restricted to, open wire, aerial, and underground cable and wire. PARTY LINE SERVICE -A network access line serving two or more customers. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 6 RULES RULE NO. 1 DEFINITIONS PAY TELEPHONE SERVICE - See Customer-Owned Pay Telephone Service. PERMANENT DISCONNECT- Complete termination of a network access line. POINT OF DEMARCATION - See Standard Network Interface PREMISES- In multiple occupancy buildings, a customer's premises are confined to that portion of building owned or leased by the customer. In single occupancy buildings or where more than one building is occupied by one firm or individual, the customer's premises include the buildings occupied by the customer or the same continuous property and not separated by public thoroughfare or by property occupied by others. PRICE LIST - The index, definitions, rules and regulations, rates, charges, conditions of service, concurrences, and maps adopted and filed by the company and approved by the Idaho Public Utilities Commission. PRIVATE BRANCH EXCHANGE (PBX) SERVICE - Exchange service furnished by means of network access lines to the utility's central office. PUBLIC ACCESS LINE (PAL) - An exchange line, using a measured rate where available, to which a customer provided instrument is connected, to provide pay telephone service. REGISTERED PROTECTIVE CIRCUITRY-Separate, identifiable, and discrete electrical circuitry designed to protect the telephone network from harm, which is registered in accordance with 47 CFR§68.1 et al. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 7 RULES RULE NO. 1 DEFINITIONS RESIDENCE SERVICE - Exchange telephone service furnished a customer at a residence or place of dwelling where the actual or obvious use is for domestic purposes. RECONNECT CHARGE - A charge applicable when service that has been temporarily disconnected is restored. SERVICE CONNECTION - See Access Line Service Charges. SERVICE CHARGE - See Access Line Service Charges. SPEED CALLING -A feature allowing a telephone user to reach frequently called numbers by abbreviated dialing. STANDARD NETWORK INTERFACE - The points of common termination of company-provided and customer-provided facilities. SUPERSEDURE - The transfer of service, including the telephone number, from one customer to another with the express written consent of both the relinquishing customer and the new customer. The new customer assumes responsibility for all charges outstanding. SURCHARGE -A special rate designed to recoup revenues for program(s)which are approved by the PUC and are billed to all customers who are not participating in the program. TELEPHONE ASSISTANCE PROGRAM-A program,which provides reduced monthly rates for low income residential customers who meet eligibility requirements established by the Commission. TEMPORARY DISCONNECT - The suspension of telephone service at the request of the customer or on the initiative of the company without permanent disconnect of service. Written notice of suspension of service is required if done at the initiative of the company. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 8 RULES RULE NO. 1 DEFINITIONS TEMPORARY SERVICE - Exchange service definitely known to be required for a short period, such as service provided for contractors for use during construction of a building, campaigns, mine development, and lumbering operations, etc. THREE-WAY CALLING -A feature providing the capability to add a third party to an existing conversation. TOLL MESSAGE -A completed telephone call via the established toll network. TOUCHTONE SERVICE - A service arrangement permitting the use of push button equipped telephone sets in lieu of rotary dial equipped telephone sets to originate calls. TRADE NAME-The name or style under which an individual or concern conducts its business and by which it is generally known to the public. TRENCHING COSTS - Cost of excavating, backfilling, and compacting, and where necessary, cost of breaking and repaving pavement and of restoring landscaping. TRUNK LINE-A network access line from one central office to another or between PBX system and a utility central office. UNDERGROUND SUPPORTING STRUCTURE-Conduit, manholes, handholes, and pull boxes where and as required, plus trenching costs as defined in Trenching Costs above. UTILITY-The Public Utility named herein. ZONE - A recurring mileage incremental in addition to the access line rate for that portion of the service located outside the base rate area. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 9 RULES RULE NO. 2 DESCRIPTION OF SERVICE Al General B1 Exchange service is available by means of facilities owned and maintained by the utility operated from central offices designated by the utility. In certain exchanges extended service is furnished with availability of exchange service to other exchange areas of the utility or of a connecting utility. Foreign exchange service from other exchanges of the utility or connecting utilities is furnished in designated areas. B2 Toll service is furnished either by means of the utility's toll lines or lines to a connecting utility or both. B3 The utility normally furnishes dial and touchtone telephone service. Touchtone telephone service is furnished where facilities are available. B4 In general, the exchange areas are generally divided into one base rate area, and one or more suburban areas outside the base rate area. A2 Service The utility furnishes exchange network access service in its service territory in accordance with its effective Price List schedules and, in general, as follows: 131 Classes of service furnished C1 Business service C2 Residence service B2 Types of service furnished C1 Flat rate service ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 10 RULES RULE NO. 2 DESCRIPTION OF SERVICE A2 Service (continued) B3 Grades of service In general, the following grades of service are furnished: Grade of Service Area Applicable One-party B.R.A. Key line exchange service B.R.A. Private branch exchange service B.R.A. B.R.A. - Base Rate Area Z.A. -Zone A Z.B. -Zone B Miscellaneous services, including private line, are furnished by the utility in accordance with the Price List schedules. Unless specifically identified as such, two and four wire circuits provided in this Price List are not intended to support high-speed data applications. Exchange service generally consists of: C1 Network access service lines. C2 Facilities between company central office and customer location. C3 Extended area service. B4 Termination or Re-origination of Calls Received Over a Data Service Other than for incidental usage, use of basic local service for the purposes of originating calls on behalf of a third party is an inappropriate use of service. If the Company finds basic residential service is being used for this purpose, then the Company will contact the Customer and notify the customer in writing of: (a) the Company's finding and (b) the potential that the Customers access line(s) may no longer be classified as basic residential service. Upon receiving such notification, the Customer will be given the opportunity to either: (a) dispute the Company's finding, or (b) take corrective measures before the reclassification takes place. If the Customer does not dispute the Company's finding and elects to take corrective measures, then the Customer will be given at least 15 business days from the time of written notification to implement such corrective measures. During this period, the Customer's access line(s) will be continued to be classified as basic local service. If the Customer disputes the findings of the Company, such dispute will be resolved in accordance with the Company's Rule No. 3, item Al2 in Schedule AC. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 11 RULES RULE NO. 2 DESCRIPTION OF SERVICE A3 Non-Network Access Lines Non-network access will be provided solely for communication between points thereon and will not be connected with the utility's network access line. A4 Seasonal Service Seasonal service is offered to residential customers at 75% of the applicable rate with proof of permanent residence service other than a seasonal location. A5 Interexchange Receiving Service Interexchange receiving service will be furnished over the utility's toll circuits from one exchange to the customer's station location in another exchange, with the customer assuming responsibility for payment of the toll charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 12 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE INDEX Subject Sheet Number Advance Payments 18 Application of Business and Residence Rates 17 Application for Service 15 Requirement of Customer 15 Cancellation of Application 16 Limit of Conversation and Emergency Use 17 Responsibility for Payment of Bills 17 Billing and Payment of Bills 20 Deposits and Credits 19 Discontinuance of Service 20 Disputed Bills 23 Establishment of Credit 18 Grounds for Refusal of Service 22 Notices 19 Obligation to Provide Service 18 Reestablishment of Credit 18 Supersedure 23 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 13 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE Al Application For Service 131 Requirement of customer Each applicant for telephone service will be required to complete an application form. The application form will generally set forth the following information: C1 Date and place of application. C2 Location of premises to be served. C3 Date applicant will be ready for service. C4 Purpose for which service is to be used (business or residence). C5 Address to which bills are to be mailed or delivered. C6 Whether applicant is the owner or tenant of, or agent for, the premises. C7 Service desired - class, type, and grade. C8 Information for listing in alphabetical and classified telephone directories. C9 Such other information as the utility may reasonably require. The utility may accept an oral or written application from a customer for additions to or changes in the present service. Any application is merely a request for service and does not in itself bind the utility to furnish the service except under reasonable conditions as set forth in the Price List schedules, nor does it bind the applicant to take service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 14 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE Al Application For Service (continued) B2 Cancellation of application An application for service canceled by the applicant or by the utility prior to the establishment of the service applied for is subject to the following conditions: C1 Canceled by applicant D1 If cancellation of an application for service is requested by the applicant prior to the time service is connected, the application will be canceled by the utility and the utility will collect all charges applicable to any service actually installed at the time of the requested cancellation, or such other amounts as may be specifically provided for by written contract previously made in accordance with the Price List schedules. D2 If cancellation of an application for service is requested by the applicant subsequent to the connection of service, such cancellation will be considered as an order to discontinue service and the utility will collect all charges applicable to the connection of service. The minimum requirements of the rate schedule under which service is furnished will apply. C2 Canceled by the utility If applicant refuses to comply with the requirements set forth in the Utility's Price List schedules prior to the establishment of service, the utility may cancel the application, in which case any amounts collected from the applicant will be refunded. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 15 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE Al Application For Service (continued) B3 Limit of conversation and emergency use Exchange calls of a customer of party line service may be limited; under the law of the State of Idaho a person is guilty of a misdemeanor if he shall C1 Willfully refuse to immediately relinquish a party line when informed that such line is needed for an emergency call, and in fact such line is needed for an emergency call, to a fire department or police department or for medical aid or ambulance service; C2 Secure the use of a party line by falsely stating that such line is needed for an emergency call. B4 Responsibility for payment of bills The customer for telephone service is held responsible for the payment of all exchange, toll, and other charges properly applicable to his service in accordance with the Price List schedules. A2 Application Of Business And Residence Rates B1 Business or residence classification of customer service is determined by the character of use to be made of the service. B2 Service is classified as business service and business rates apply where the use is primarily or substantially of a business, professional, institutional, or otherwise occupational nature, or where the service or any part thereof is furnished at a business location. B3 Service is classified as residence service and residence rates apply where the use is primarily or substantially of a social or domestic nature and the business use, if any, is incidental. B4 When it is determined that a customer to residence service is using the service in such a manner that it should be reclassified as business service under the above provisions, the utility will discontinue the service of such customer in the event he refuses to permit his service to be classified as business service and pay applicable business rates. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 16 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE A3 Obligation To Provide Service The utility's obligation to furnish service is dependent upon its ability to secure and retain without unreasonable expense suitable facilities and rights for the construction and maintenance of the necessary pole lines, circuits, and equipment. A4 Establishment Of Credit We adopt by reference the Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. A5 Reestablishment Of Credit We adopt by reference the Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. A6 Advance Payments B1 An applicant for telephone service may be required to pay in advance at the time application for service is made, the service charges applicable, together with at least one month's charges for the services, equipment, and facilities applied for, and where necessary, in the opinion of the utility, the estimated amount of construction and installation charges. B2 The amount of the advance payment will be credited to the customer's account and applied to any indebtedness under the contract for services, equipment, and facilities furnished, for service connection, move and change charges, and for toll messages. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 17 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE A7 Deposits And Credits We adopt by reference the Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. A8 Notices 131 Notice to customers C1 Notices from the utility to a customer normally will be given in writing and mailed to his address. C2 In emergencies the utility may resort to verbal notices given by telephone or by personal contact. B2 Notices from customers Notices from a customer to the utility may be given verbally by him or his authorized agent at the utility's office, or by written communications mailed thereto. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 18 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE A9 Billing And Payment Of Bills B1 All bills for utility services are due and payable no later than fifteen (15) days from the date the bill is presented. Any payment not received within this time frame shall be considered past due. B2 All delinquent bills for which payment has not been received within seven (7) days shall be subject to the provisions of the utility's termination procedures. The only exception to this policy pertains to the provisioning of the Residence Telecommunications Assistance Program (Lifeline), where the customer cannot be disconnected for the nonpayment of Toll charges. Installment billing and Call Restriction Service are available. B3 All payments shall be made at or mailed to the office of the utility or to the utilities duly authorized representative. B4 Customers have the option of receiving their telephone bill electronically. The bill will include the bill face, (front and back, mandated messages and bill inserts, summary of current charges and section or service total information. It will also include call detail and adds and changes in detail options. See Price List Schedule A-8 for rates and special conditions. B5 Failure to receive bills or notices,which have been properly placed in the United States mail shall not prevent such bills from becoming delinquent nor relieve the customer of his obligations therein. B6 Unless otherwise specified in this Price List, all charges for exchange service, equipment, and facilities, exclusive of charge for local messages in excess of the monthly allowance and toll messages, are payable monthly in advance. Charges for local messages in excess of the monthly allowance and toll messages are payable monthly except that the utility reserves the right to require payment of such charges at more frequent intervals. B7 In the event that payment from a customer is less than the total amount of all charges owing to the utility and the customer does not specifically designate the manner in which he wishes to apply said payment, then the utility may apply all or any part of the payments received to such accounts or indebtedness in any manner that the utility desires. The only exception to this policy pertains to the provisioning of the Residence Telecommunications Assistance Program (Lifeline),where partial payments are first applied to Local Service charges with the remainder applied to Toll Service charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber 2nd Revised Sheet 19 Cancels 11t Revised Sheet 19 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE A10 B1 Late Payment Charge -Also see Definition of Terms shown in this Schedule. B2 A Late Payment Charge of 2% or $12.00 (whichever is greater) applies to each customer's bill on unpaid balances over $10.00. The 2% or $12.00 (whichever is greater) charge is applied to the total amount that is unpaid. The late payment charge will be included in the total amount due on the subsequent bill. B3 The late payment charge will apply if payment in full is not received by the Utility or at one of its authorized payment locations, as specified in Section B4. B4 The due date of the bill will not be less than 15 days from the bill mailing date, and the late payment charge will be applied not less than one day after the due date. B5 If a late payment charge appears on a customer's bill even though the payment was received by the Utility or an authorized payment location by the due date,the fee will be reversed, and a credit will appear on the customer's bill. B6 Upon notification of disputed charges on the bill,the Utility may temporarily suspend the application of the late payment charge to the disputed portions of the bill that are unpaid. If the Utility resolves the billing dispute in favor of the customer, no late payment charge will apply to the disputed amount. All Discontinuance of Service We adopt by reference the Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. ISSUED: JUNE 1, 2023 EFFECTIVE: JULY 1, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 20 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE Al2 Grounds For Refusal Of Service 131 A utility may refuse to establish service if any of the following conditions exist: C1 The applicant has an outstanding amount due for former utility services, and the applicant is unwilling to make arrangements with the utility for payment. C2 A condition exists which in the utility's judgment is unsafe or hazardous to the applicant, the general population, or the utility's personnel or facilities. C3 Refusal by the applicant to provide the utility with a deposit when the customer has failed to meet the credit criteria for waiver of deposit requirements. Deposits are not required for Residence Telecommunications Assistance Program (Lifeline) customers who choose to add optional Call Restriction Service at no charge. C4 Customer is known to be in violation of the Utility's Price Lists filed with the Commission or of the Commission's Rules and Regulations. C5 Failure of the customer to furnish such funds, service, trench, equipment, and/or rights-of-way necessary to serve the customer and which have been specified by the utility as a condition for providing service. C6 Service which has been disconnected for nonpayment at the premises will not be reestablished for another applicant, married or otherwise, if the delinquent customer still resides on the premises. B2 Legal requirements The service is furnished subject to the condition that it will not be used for an unlawful purpose. Service will not be furnished if any law enforcement agency, acting within its jurisdiction, advises that such service is being used or will be used in violation of law, or if the utility receives other evidence that such service is being or will be so used. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 21 RULES RULE NO. 3 CUSTOMERS' REQUIREMENTS FOR SERVICE A13 Disputed Bills In the event of dispute between the customer and the utility respecting any bill, the utility shall promptly make such investigation as shall be required by the particular case, and report the result to the customer. In the event that the complaint is not reconciled, the utility or the customer may make application to the Commission for review of the complaint. The utility will maintain a record of all complaints and the results thereof for six months. A14 Supersedure An applicant who otherwise qualifies for immediate establishment of service may supersede the service of a customer discontinuing that service when the applicant is to take service on the same premises where that service is being rendered when a written notice to that effect from both the customer and applicant is presented to the utility and where an arrangement acceptable to the utility is made to pay outstanding charges against the service. Special services network access charge is applicable. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 22 RULES RULE NO. 4 TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS Al The utility will distribute to its customers without charge such directory information as, in its opinion, is generally necessary for the efficient use of the service. Other directories will be furnished at the discretion of the utility at a reasonable charge. A2 The utility's liability arising from errors in or omissions of directory listings shall be limited to and satisfied by a refund not exceeding the amount of the additional listing charges for the customer's service affected during the period covered by the directory in which the error or omission occurs. A3 The utility, in accepting listings as prescribed by applicants or customers, will not assume responsibility for the result of the publication of such listings in its directories, nor will the utility be a party to controversies arising between customers or others as a result of such publication. A4 Telephone Numbers The customer has no property right in the telephone number nor any right to continuance of service through any particular central office, and the utility may change the telephone number of central office designation of a customer whenever it considers it desirable in the conduct of its business. A5 Nonpublished Telephone Numbers 131 A customer may request that the telephone number of his service not be published in the utility's directories. If the customer shall make such a request,the utility will take reasonable precautions not to publish the number in any of its publicly distributed directories and, except when required by law, not to disclose the number to any person other than representatives of law enforcement agencies, its own employees or representatives, or those of other telephone companies, or other telephone customers who are billed for calls placed from nonpublished numbers. B2 The customer releases, indemnifies, and holds harmless the utility from any and all loss, claims, demands, suits, or other action or any liability whatsoever, whether suffered, made, instituted, or asserted by the customer or by any other person, caused or claimed to have been caused directly or indirectly by the publication of such number or the disclosure or nondisclosure of said number to any persons. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 23 RULES RULE NO. 5 LIMITATION OF LIABILITY Al Limitation Of Liability B1 Liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services of facilities furnished C1 Except in case of actionable negligence,the liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished by the utility (including exchange, toll, private line, supplemental equipment, directory and all other service) shall in no event exceed an amount equal to the pro rata charges to the customer for the period during which the services or facilities are affected by the mistake, omission, interruption, delay, error, or defect provided; however, where any mistake, omission, interruption, delay, error, or defect in any one service or facility affects or diminishes the value of any other service, said liability shall include such diminution, but in no event shall the liability exceed the total amount of charges to the customer for all services or facilities for the period affected by the mistake, omission, interruption, delay, error, or defect. C2 Interruptions of service D1 Credit allowance E1 This credit will be applicable to all services not referenced under D2 of this rule, Service Guarantee Credit. The utility will allow customers credit in all cases where the utility's facilities are "out of service," except when the "out of service" is due to the fault of the customer or to a temporary discontinuance for nonpayment of a bill, for periods of one day or more from the time the fact was reported by the customer or detected by the utility. The amount of credit will be equal to the total fixed monthly charge for exchange service multiplied by the ratio of the number of days"out of service" to the number of calendar days in the billing period within which the "out of service"occurs. E2 A day "out of service" will be considered to exist when outgoing service is not available for a period of twenty-four consecutive hours. When any "out of service" period continues for a period in excess of an even multiple of twenty-four consecutive hours, the total period upon which to determine the credit allowance will be taken to the next higher even twenty-four multiple. In no case will the credit allowance for any period exceed the total fixed charges for exchange service for that period. E3 Other than as expressly provided under Condition Al B1 C2 D2 of this rule, Service Guarantee Credit, in no case will a credit allowance for any period exceed the total fixed charges for the exchange service for that period. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 24 RULES RULE NO. 5 LIMITATION OF LIABILITY Al Limitation Of Liability (continued) 131 Liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished (continued) C2 Interruptions of service (continued) D2 Service guarantee credit E1 The utility will credit a customer's account by an amount equal to the monthly rate for one month of basic exchange service(Network Access Line Service), if the customer reports an out-of-service condition which has deteriorated service to the extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice-grade communications because of cross talk, static, or other transmission problems, and service is not restored (1)within sixteen hours after the report of the outage if the customer notifies the Utility that the service outage creates an emergency for the customer or(2)within twenty-four hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight hours or by 6:00 p.m. on the following Monday, whichever is sooner. E2 The credit will not apply to"out of service"conditions resulting from the willful neglect, misuse or abuse by the customer. The credit will not apply to "out of service" conditions where the outage is in the customer's inside wire or customer's premises equipment. This credit will not apply to"out of service"conditions resulting from natural disasters, or circumstances beyond the control and knowledge of the utility. This credit also will not apply to "out of service" conditions where service has been temporarily or permanently discontinued for nonpayment of bills. E3 The credit will apply, when due to the fault of the company, a commitment date for installation of primary service is missed. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 25 RULES RULE NO. 5 LIMITATION OF LIABILITY Al Limitation Of Liability (continued) 131 Liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished (continued) C3 Use of connecting utility facilities or services When suitable arrangements can be made, outside plant facilities of other utilities may be used in establishing connections to points not reached by this utility's outside plant facilities. In establishing connections with the facilities of other utilities, this utility is not responsible or liable for any action of the connecting utility. C4 Defacement of premises The utility shall exercise due care in connection with all work done on customer's premises. No liability shall attach to the utility by reason of any defacement or damage to the customer's premises resulting from the existence of the utility's facilities on such premises or by the installation or removal thereof unless such defacement or damage is the result of the negligence of the utility. C5 Errors in transmitting, receiving, or delivering oral messages by telephone. The utility shall not be liable for errors in transmitting, receiving, or delivering oral messages by telephone over the lines of the utility and connecting telephone utilities. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 26 RULES RULE NO. 5 LIMITATION OF LIABILITY Al Limitation Of Liability (continued) 131 Liability of the utility for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in any of the services or facilities furnished (continued) C6 Maintenance and repair All ordinary expense of maintenance and repair in connection with facilities and services provided by the utility is borne by the utility unless otherwise specified in this Price List. In case of damage to or destruction of any of the utility's facilities or accessories due to the negligence or willful act of the customer and not due to ordinary wear and tear, the customer will be held responsible for the cost of restoring the equipment or facility to its original condition, or of replacing the equipment or facility destroyed. C7 Temporary suspension for repairs The utility shall have the right to make necessary repairs or changes in its facilities at any time and will have the right to suspend or interrupt service temporarily for the purpose of making necessary repairs or changes in its system. When such suspension or interruption of service for an appreciable period is necessary, the utility will give the customers who may be affected reasonable notice thereof as circumstances will permit, and will prosecute the work with reasonable diligence, and, if practicable, at such times as will cause the least inconvenience to the customers. When the utility is repairing or changing its facilities, it shall take appropriate precautions to avoid unnecessary interruptions of conversations on customer's service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 27 RULES RULE NO. 6 TEMPORARY SERVICE Al Establishment Of Temporary Service The utility will, if no undue service impairment to its existing customers will result therefrom, furnish temporary service or service to speculative projects under the following conditions: 131 The applicant shall pay, in advance or otherwise as required by the utility, the estimated cost installed plus the estimated cost of removal, less the estimated salvage of the facilities necessary for furnishing service. 132 The applicant shall establish credit as required by Rule No. 3, except that the deposit,which may be required will be sufficient to reasonably protect the utility against the assumed risk provided such policy is applied in a uniform and nondiscriminatory manner. A2 Refunds 131 The amount of refund upon reclassification of a customer's service from temporary to permanent will be made on the basis of the outside plant facility charges schedule in effect at the time the customer's service is reclassified. B2 Total refunds shall not exceed the amount deposited and no interest shall be paid on the amount advanced. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 28 RULES RULE NO. 7 WORK PERFORMED OUTSIDE REGULAR WORKING HOURS AND RIGHT OF ACCESS Al The rates and charges specified in the various sections of this Price List assume that work will be performed during regular working hours and that work once begun will not be interrupted by the customer. If, at the request of the customer, work is performed outside of regular working hours, either to meet his convenience or because the time allowed is insufficient to permit completion during regular working hours, or if the customer interrupts work, which has begun, the customer may be required to pay any additional cost incurred. A2 Right Of Access 131 The telephone utility's authorized employees may enter a customer's premises at all reasonable hours for any purpose reasonably pertinent to the furnishing of telephone service and the exercise of any and all rights secured to it by law or by the Price List schedules. B2 The utility may remove any or all of its property located on the customer's premises at the termination of service as provided by the Price List schedules. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 29 RULES RULE NO. 8 OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS Al Outside Plant Facilities 131 General C1 Except as otherwise provided in these rules, the utility will, at its own expense, furnish, install, and maintain all facilities necessary to service applicants or customers in accordance with its lawful rates, rules, and current construction standards. C2 Pole line and buried wire extensions necessary to furnish telephone service will be made by the utility in accordance with the Price List schedules provided dedicated streets are available or acceptable easements can be obtained without additional charge or condemnation. Outside plant facility charges are computed in accordance with the regular rates set forth in the Price List schedules and the payment of such charges gives the customer no ownership or control of the extension. C3 Except as otherwise provided, the utility may permit the customer to furnish the outside plant facilities in accordance with the construction standards of the utility in lieu of outside plant facility charges, but in all such cases the ownership of the facilities shall be vested in the utility. C4 Contracts for the telephone service, where outside plant facilities at filed charges are necessary, may be required by the utility as a condition incident to the establishment of service for a period not to exceed three years. C5 All outside plant facilities will be owned and maintained by the utility. C6 The utility will determine the specific type of construction and route to be used in each particular case. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 30 RULES RULE NO. 8 OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS Al Outside Plant Facilities (continued) B2 Facilities to the property of an applicant or customer(other than service connections) C1 In areas where the utility desires to maintain underground rather than aerial facilities for its operating convenience, the utility will, at no additional expense, construct the necessary underground facilities for service connections in accordance with its established construction standards. C2 In all other cases (including facilities within subdivisions where, under agreement with the tract owners or promoters, the utility has installed service by means of underground facilities), if the applicant or customer requests underground construction, he will be required to pay the difference between the cost of providing underground facilities and the estimated cost of constructing equivalent aerial facilities. In lieu of all or part of such payment, the applicant or customer may furnish such materials or perform such work as may be mutually agreed upon between the utility and the applicant or customer. Upon acceptance by the utility, ownership of any materials so furnished shall vest in the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 31 RULES RULE NO. 8 OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS A2 Service Connections 131 New underground service connections When an applicant or customer, including a subdivider or developer, either requests or is lawfully required to provide underground facilities, the utility will furnish such service under the following conditions with respect to underground service connections. C1 To property of applicant or customer, including subdivider or developer D1 Tracts or subdivisions The utility will construct underground service connections without charge where right-of-way can, in the utility's judgment, be reasonably obtained, and where soil conditions and topography are such that trenching costs will not materially exceed the utility's average trenching costs. Where right-of- way or trenching costs are materially excessive, the subdivider or developer will pay the difference between that actual cost and average right-of-way and/or trenching costs. D2 All other cases In all cases other than those included in A2.B1.C1.D1 above, if the applicant or customer requests underground construction, he will be required to pay the difference between the cost of providing underground service connection and the estimated cost of constructing the aerial equivalent. In lieu of all or part of such payment, the applicant or customer may furnish such materials or perform such work as may be mutually agreed upon between the utility and the applicant or customer. Upon acceptance by the utility, ownership of any material so furnished shall vest in the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 32 RULES RULE NO. 8 OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS A2 Service Connections (continued) 131 New underground service connections (continued) C2 On property of an applicant or customer including subdivider or developer D1 Where the utility determines that conduit is to be used for the service connection, the applicant or customer will furnish, install, and maintain, at his expense, the required conduit in accordance with the utility's specifications, or D2 Where the utility determines that buried wire or buried cable is to be used for the service connection, the applicant or customer will provide or pay the cost of the underground supporting structure, and D3 In either D1 or D2 above the utility will, at its expense, furnish, install, and maintain the service connection wire or cable. D4 When, for its own operating convenience, the utility desires to construct and maintain underground facilities on the property of an applicant or customer, such facilities will be provided at no charge to applicant or customer. B2 Interior wiring Interior wiring in buildings to provide telephone service to the occupants will be furnished, installed, and maintained by the owner of the building. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 33 RULES RULE NO. 9 RECORDED PUBLIC ANNOUNCEMENTS ON UTILITY FACILITIES The Use Of Utility Facilities For Public Announcements Is Subject To The Following: Al For purposes of identification, customers of telephone service who transmit recorded public announcements over facilities provided by the utility must include in the recorded message the name of the organization or individual responsible for the service and the address at which the service is provided. A2 Customers transmitting factual public announcements such as time, weather, stock market quotations, airline schedules, and similar information are excluded from the preceding condition. A3 Failure to comply with the provisions of this Price List shall be cause for termination of the service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 34 RULES RULE NO. 10 CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER Al Ownership And Use Of Facilities On Customer's Premises 131 All facilities furnished by the utility in connection with a customer's service shall be carefully used. The customer will be held responsible for any loss, damage or alteration to facilities furnished by the utility on his premises, unless such loss or damage is due to cause beyond his control. B2 Except as provided herein and in the Price List schedules, no apparatus or device not in compliance with the Federal Communications Commission's Rules, Regulations, and Decisions shall be attached to or used in connection with telephone facilities provided by the utility. The utility shall have the right to disconnect the service during the continuance of such attachment or connection. A2 Effective January 1, 1980, new installation or additions to customer premises equipment or customer-owned facilities connected to the telecommunications network must conform to the Federal Communications Commission's Rules, Regulations, and Decisions. A3 Customer Premises Equipment 131 General C1 Customer premises equipment may be connected at the customer's premises to outside plant facilities of the utility, beyond the point of demarcation, for use with exchange service in compliance with the Federal Communications Commission's Rules, Regulations and Decisions. The point of demarcation is as set forth under Rule No. 1, DEFINITIONS. C2 The utility may make changes in its equipment, operations or procedures where such action is not inconsistent with the Federal Communication Commission's Rules, Regulations, and Decisions. C3 Ringer equivalence of customer premises equipment connected to the same line will not exceed the allowable maximum for that line as determined by the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 35 RULES RULE NO. 10 CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER A3 Customer Premises Equipment (continued) 132 Responsibility of the utility C1 In compliance with the Federal Communication Commission's Rules, Regulations, and Decisions, the utility will not be responsible to the customer or otherwise should necessary changes be made in utility's facilities, operations or procedures which may render any customer premises equipment obsolete, require modification or alteration to such equipment or otherwise affect its use or performance. C2 A customer's service may be disconnected if customer premises equipment is causing harm to utility's facilities. C3 The utility shall not be responsible for the installation, operation, or maintenance of any customer premises equipment. Network access lines of the utility are not represented as adapted to the use of customer premises equipment. Where such customer premises equipment is connected to utility's facilities, the responsibility of the utility shall be limited to the furnishing of access lines suitable for telephone service and to the maintenance and operation of such access lines in a manner proper for such service. Subject to this responsibility, the utility shall not be responsible for the through transmission of signals generated by the customer premises equipment or for the quality of, or defects in such transmission, or the reception of signals by the customer premises equipment. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 36 RULES RULE NO. 10 CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER A3 Customer Premises Equipment (continued) 133 Responsibility of the customer C1 In compliance with the Federal Communications Commission's Rules, Regulations, and Decisions, customer premises equipment may be connected to the exchange network. C2 All combinations of customer premises registered or non-registered equipment (including but not limited to wiring) shall be installed, operated, and maintained in compliance with requirements set forth in the Federal Communications Commission's Rules, Regulations, and Decisions. No combination of customer premises registered or non-registered equipment (including but not limited to wiring), shall cause electrical hazards to utility personnel, interfere with the operation of or cause harm to utility's equipment or facilities, or interfere with service of persons other than the user of such equipment. C3 Upon notice from the utility that the equipment of the customer is causing or is likely to cause such interference or hazard, the customer shall make such changes as may be necessary to remove or prevent such interference or hazard. The utility may discontinue service for failure to comply with those provisions. C4 The customer shall be responsible for payment of all utility charges for visits by the utility to the customer's premises where a service difficulty is caused by customer premises equipment. Visit charges are defined in the appropriate Price List schedule. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 37 RULES RULE NO. 10 CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER A3 Customer Premises Equipment (continued) 134 Violation of Price Lists Except as set forth in the Federal Communications Commission's Rules, Regulations, and Decisions where any customer premises equipment is used in violation of any of the provisions of the Price List, the utility will take such immediate action as is necessary for the protection of its facilities and network and will promptly notify the customer of the violation. The customer shall discontinue use of the equipment or correct the violation and shall confirm in writing to the utility within 5 days, following the receipt of written notice from the utility, that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the utility within the time stated shall result in termination of the customer's services until such a time as the customer complies with the provisions of these Price Lists. B5 Utility liability The customer indemnifies the utility against and holds the utility harmless from any and all losses, claims, demands, causes of action, damages, costs of liability, in law or in equity, of every kind and nature whatsoever (including, without limiting the generality of the foregoing, losses, claims, demands, causes of action, damages, costs or liability for libel, slander,fraudulent or misleading advertising, invasion of the right of privacy,or infringement of copyright or patent) arising directly or indirectly from the material transmitted over its facilities or arising directly or indirectly from any act or omission of the customer or the calling party while using or attempting to use facilities furnished by the utility or arising from combining with, or using in connection with facilities of the utility, any equipment or systems of the customer. A4 Premises wiring associated with customer premises registered communications systems must comply with the Federal Communications Commission's Rules, Regulations, and Decisions and an affidavit to that effect must be presented to the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 38 RULES RULE NO. 11 CUSTOMER'S PRIVATE SERVICE NOT FOR PUBLIC USE Al Telephone service, other than Customer-Owned Pay Telephone Service, is furnished for the use of the customer, his family and persons residing in his home, or his employees or representatives. A2 Flat rate services are not installed on premises of a public character in a location where the telephone would be accessible for use by the patrons of the customer or the public in general. A3 If it is found that the customer is permitting public use of service furnished him for his private use, the utility will thereafter provide Customer-Owned Pay Telephone Service, except where the customer consents to the telephone being so located as to be inaccessible to the public or permits no further public use after the matter has been called to his attention. If the customer provides his own coin-operated telephone service, he must subscribe to a public access line (PAL) and must comply with the rules, regulations, and conditions as set forth in this Price List. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 39 RULES RULE NO. 12 ADJUSTMENT FOR MUNICIPALITY TAXES OR FEES When, at any future time, a municipality acquires the legal right to impose an occupation tax, license tax, permit fee, franchise fee, or other similar charge upon the utility, and imposes the same by ordinance or otherwise, such taxes,fees, or charges shall be billed to the customers receiving service within the territorial limits of such municipality. Such billing shall allocate the tax, fee, or charge among its customers uniformly on the basis of each customer's monthly charges for the types of service made subject to such tax, fee, or charge. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 3 Ziply Fiber Original Sheet 40 RULES RULE NO. 13 AUTOMATIC DIALING-ANNOUNCEMENT DEVICES Al An Automatic Dialing and Announcement Device (ADAD) dials telephone numbers it has been programmed to dial and plays a recorded message when a call is answered. A2 The use of automatic dialing and announcement devices (ADADs) that do not automatically disengage the called party's line when the called party hangs up its receiver are absolutely prohibited, except for their use in security and alarm systems or other systems in which the called party has previously agreed to receive the ADAD's call and has consented to its line being engaged in this manner. A3 ADADs are prohibited from making unsolicited calls before 9:00 a.m. or after 9:00 p.m. A4 ADADs are prohibited from calling public safety numbers such as police, fire, and emergency services. ADADs are prohibited from calling unlisted, unpublished, or inward WATS numbers. ADADs are prohibited from calling more than one number held by a given called party. A5 ADADs should be charged-measured or message-business service rates when either are available or flat rates reflecting their intensive use of the telephone network when the first two are not available. A6 All customers operating ADADs must notify the local telephone company from which they purchase local exchange service of their connection of the ADAD and estimate how intensively the ADAD is expected to use the local access line. A7 Customers subscribing to business access line service under Schedule No. A-1 may connect ADADs to the local exchange network. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 1 NETWORK ACCESS LINE SERVICE INDEX SUBJECT SHEET NO. Call Restriction Service 9 Conditions 22 Centrex Advanced Private Line Termination Trunks 11 Conditions 26 Combination of Lines Service 8 Conditions 12 Conditional Party Line Service 12 Custom Calling Features 10 Conditions 20 Customer Owned Pay Telephone (COPTS) Service 4 Conditions 16 Customized Local Area Signaling Service (CLASS) 30 Direct-Inward-Dialing 11 Conditions 27 Directory Assistance 9 Conditions 15 Directory Assistance Call Completion 9 Distinctive Ring 21 EAS Increments 4 Exchanges, List of 2 Extended Area Service Calling Area 3 Foreign Exchange Service 9 Conditions 13 Local Exchange Network Access Line Service 4 Message Charges 8 National Directory Assistance 9 New Number Referral Service (Intercept Services) 11 Conditions 28 Optional Features 8 Optional Network Access Line Service 10 Remote Call Forward 10 Conditions 23 Idaho Telephone Service Assistance Program (ITSAP)also known as (Lifeline) 7 (also see Lifeline Surcharge, Schedule No. Z) Conditions 25 Rotary Hunting 8 Seasonal Service 7 Conditions 14 Touchtone Service 13 Trouble Isolation 8 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 2 NETWORK ACCESS LINE SERVICE APPLICABILITY Applicable to lines which provide direct access to the local and long distance exchange switching network via a circuit provided between a telephone company central office and the customer's premises. TERRITORY Within the exchange area of all exchanges as said areas are shown on maps filed as part of the Price List schedules. LIST OF EXCHANGES Al Exchanges Aberdeen Marsing Cascade McCall Carey New Meadows Donnelly Parma Elk City Riggins Fairfield Springfield Garden Valley Sweet Homedale White Bird Horseshoe Bend Wilder ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 3 NETWORK ACCESS LINE SERVICE LIST OF EXCHANGES (continued) A2 Extended Area Service Calling Area (EAS) Originating Calling Area Originating Calling Area Exchange Exchanges Exchange Exchanges Aberdeen Aberdeen McCall Cascade Springfield Donnelly McCall Carey Carey New Meadows Riggins Cascade Cascade White Bird Donnelly McCall New Meadows Cascade New Meadows Donnelly McCall Donnelly Cascade New Meadows Donnelly Riggins McCall White Bird New Meadows Parma Adrian, OR## Elk City Elk City Homedale Marsing Fairfield Fairfield Parma Wilder Garden Valley Garden Valley Horseshoe Bend Riggins McCall Sweet New Meadows Riggins Homedale Homedale White Bird Marsing Parma Springfield Aberdeen Ridgeview, OR Blackfoot# Wilder Springfield Horseshoe Bend Horseshoe Bend Sweet Emmett# Garden Valley Garden Valley Sweet Horseshoe Bend Sweet Marsing Caldwell# Homedale White Bird McCall Marsing New Meadows Parma Riggins Wilder White Bird Wilder Homedale Marsing # Qwest Communications, Inc. Parma ##Oregon — Idaho Utilities, Inc. Wilder ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber 4t" Revised Sheet 4 Cancels 311 Revised Sheet 4 NETWORK ACCESS LINE SERVICE RATES Al Local Exchange Network Access Line ' B1 Business Monthly Rate Each network access line (I) One Party and Centrex $51.50 PBX Trunk 65.45 Key Line and Centrex 66.00 (I) Multi-Line 57.75 (I) Budget Measured Service' 45.50 (I) Public Access Line 3 39.00 Coin Supervision/Transmission 2.25 In addition to the rates stated above, surcharges in Schedule No.Z,trouble isolation charge under Rates A3 B9, and Service Charges in Schedule No. A-5 also apply. z Plus usage, see RATES A3 133 where facilities are available. 3 See Condition A8. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber 4t" Revised Sheet 5 Cancels3rd Revised Sheet 5 NETWORK ACCESS LINE SERVICE RATES (Continued) Al Local Exchange Network Access Line 4 (Continued) Monthly B2 Residence Rate Each network access line One Party $37.50 (I) Key Line 39.00 (I) Multi-Line 37.50 (I) Budget Measured Service 5 30.25 (I) 4 In addition to the rates stated above, surcharges in Schedule No.Z,trouble isolation charge under Rates A3 139, and Service Charges in Schedule No. A-5 also apply. 5 Plus usage, see RATES A3 133 where facilities are available. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 6 NETWORK ACCESS LINE SERVICE RATES (continued) A3 Local Exchange Network Access Line (continued) B3 Budget measured service C1 Usage allowance A usage allowance of twenty(20) completed calls per month will apply before any usage charge is applicable. C2 Usage charge In addition to the monthly rate a usage charge of $.15 per call will apply after the monthly usage allowance of twenty (20) calls. There will be no increment charge for length of a call. C3 Change charge Subsequent requests for a change in service (i.e., from measured to flat rate service)will be charged as shown in Schedule No. A-5. C4 Business limitations Business budget measured service is not available to the general business public. It is limited to organizations, which do not conduct business over the telephone but require a telephone for the health and welfare of the public. Examples of such businesses are community halls, volunteer fire departments, and gun clubs requiring safety phones. Business budget measured service must be used as the primary service and cannot be used as a second line. If a customer for business budget measured service adds an additional line(s), the business one-party flat rate will apply to all lines, including the business budget measured line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber 3Id Revised Sheet 7 Cancels2nd Revised Sheet 7 NETWORK ACCESS LINE SERVICE RATES (Continued) A3 Local Exchange Network Access Line (Continued) B4 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline) Broadband s Voice ' Monthly Credit Monthly Credit A monthly credit on residence primary network access lines will be given to qualified customers. Federal and State Lifeline Credits for a One-Party Line: a. Federal Support Credit $9.25 $5.25 b. State Support Credit$ $2.50 $2.50 B5 Seasonal service 9 Seasonal service for residence one-party service within the exchange areas of Garden Valley, Riggins, Cascade, Donnelly, McCall, and New Meadows. Monthly Rate One party $28.13 6 Broadband = service that includes qualifying broadband service. 'Voice =voice service with no qualifying broadband service as defined by 47 CFR§ 54.403 (a)(2). s State credit only applies to service that includes voice. 9 See Condition A8. ISSUED: DECEMBER 4, 2023 EFFECTIVE: JANUARY 2, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 8 NETWORK ACCESS LINE SERVICE RATES (Continued) A3 Local Exchange Network Access Line 10 (Continued) Monthly Rate B6 Optional features C1 Combination of lines service D1 Business One-party access line rates D2 Residence One-party access line rates B7 Rotary hunting additional charge per line arranged in rotary group $1.00 B8 Message charges C1 Nonlocal Charge D1 Toll calling See Schedule No. B-1 D2 Wide area telephone calling See Schedule No. B-2 D3 Thrift calling See Schedule No. B-3 B9 Trouble isolation charge, per access line 11 $.20 10 In addition to applicable Service Charges in Section 9. " See Condition A2. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber 2"d Revised Sheet 9 Cancels 13t Revised Sheet 9 NETWORK ACCESS LINE SERVICE RATES (Continued) A4 Foreign Exchange Service 12 Per Monthly Call Rate 13 Business and residence one-party and Network access line rate PBX trunk, network access line service. applicable in the foreign exchange. A5 Directory Assistance Service" 131 Local and/or intrastate, per call $3.00 Additional charge for each operator assisted B2 (no direct dialed) directory assistance call 3.00 B3 National Directory Assistance, per call 3.00 Directory Assistance Call Completion B4 (DACC) 3.00 Usage Charge .1015 A6 Call Restriction Service (CRS)12 B1 CRS 1 — Maximum restriction C1 Single line business $3.00 C2 Single line residence 3.00 B2 CRS 2— Limited restriction C1 Single line business $0.00 C2 Single line residence 0.00 12 See Condition Al 13 In addition to applicable Service Charges as shown in Schedule No. A-5. 14 See Condition A9. 15 See Condition A9, B8. ISSUED: JUNE 1, 2023 EFFECTIVE: JULY 1, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 10 NETWORK ACCESS LINE SERVICE RATES (continued) A7 Optional Network Access Lines Services Monthly Rate Business Residence 131 Remote Call Forward C1 First network access line equipped $30.00 $28.00 C2 Additional network access line equipped, each 30.00 28.00 B2 Remote Activated Call Forward 6.99 6.50 B3 Fire alarm group ringing 16 19.75 19.75 A8 Centrex Advanced Private Line Termination Trunks 17 Installation Monthly Charge Rate 131 Centrex paging trunk $100.00 $18.00 B2 Centrex TIE trunk 100.00 18.00 16 See Condition A15. " See Condition A16. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 11 NETWORK ACCESS LINE SERVICE RATES (Continued) A9 Direct-Inward-Dialing (DID) '$ Installation Monthly Charge Rate B1 Each trunk arranged for DID $250.00 $12.00 19 B2 First block of 100 directory numbers 20 - 100.00 B3 Additional block of 100 directory numbers 20 - 100.00 B4 20 directory numbers 21 - 40.00 A10 New Number Referral Service (Intercept Services)21 - - 'R See Condition A17. 19 In addition to applicable PBX exchange network access line rate. 20 Installation subject to Service Charges as shown in Schedule No. A-5 if not ordered with DID trunks. 21 See Condition A18. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 12 NETWORK ACCESS LINE SERVICE CONDITIONS Al Service under this schedule will be provided within the exchange area at the preceding rates plus applicable Service Charges as shown in Schedule No. A-5. A2 The rates and charges for network access line service do not include utility maintenance of inside wire and associated jacks located on the customer side of the Point of Demarcation or exchange access line termination associated with the exchange service. Trouble isolation charge applies to all access lines. A3 A District Area is a specific portion of an exchange area served by a particular central office or by a group of central offices common only to that portion. A4 Conditional Party-Line Service Where central office or outside plant facilities are near total capacity conditions,and the utility deems it necessary to require the freezing of all requests for one-party service to the affected area of that exchange, the utility will provide four-party service within the exchange area until such time facilities become available for customers to be upgraded to one-party service. See Schedule No. X-1 for two and four-party line rates. A5 Combination of Lines Service In cases where selective ringing is requested by the customer, additional equipment necessary to provide this service will be the responsibility of the customer. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 13 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A6 Foreign Exchange Network Access Line Service 131 Rates for local service include service without additional charge to all telephones receiving service from the particular exchange from which the foreign exchange service is furnished. B2 The toll rates applicable in connection with toll service over foreign exchange local lines will be in accordance with the toll Price List provisions of the foreign exchange effective in connection with local service. B3 Customers to foreign exchange service are not required to take service of the exchange from which local service normally would be rendered on the premises on which foreign exchange service is furnished. B4 A directory listing in connection with foreign exchange service is provided in the directory for the foreign exchange without additional charge. In addition,customers are also provided with the same directory listing in the local directory without additional charge in connection with foreign exchange service for each foreign exchange primary station. B5 Additional listing and lines of information will be furnished to foreign exchange customers in local or foreign directories in accordance with the Price List provisions in effect for the directory containing the additional listing or line of information. B6 Telephones will be installed on or off the premises on which the network access line is located. Telephones installed off the premises on which the network access line is located must be a premises of the customer. Recurring facility rates are applicable to off-premises telephones in addition to the rates for telephones at the premises on which the network access line is located. A7 Touchtone service Touchtone service was furnished in those exchanges where special central office equipment and other serving arrangements had been provided. Touchtone service is now provided in all current exchanges free of charge. See Schedule X-1. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 14 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A8 Seasonal Service 131 Seasonal service at 75 percent of the applicable rate will be provided for a one-year period. 132 The minimum service period is one year. If service is discontinued in less than one year, regular monthly charges will apply for all months of service provided at the reduced seasonal rate. 133 Local service rates for seasonal service shall be billed on a monthly basis. Customers to this service are responsible for all toll charges incurred. B4 Seasonal service is not intended as a low rate service and any indication that it is being so used will be investigated in order to prevent abuse of this service. Proof of permanent residence other than the seasonal location will be required by the utility. B5 The utility will determine whether service is to be provided and shall be based upon the customer's use of the service. B6 The utility assumes no responsibility to intercept calls. B7 Customers to seasonal service will have full inward and outward calling capabilities. B8 Seasonal service is offered to customers for residence service only. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 15 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A9 Directory Assistance Service(s) 131 Local Directory assistance service is to provide the calling party with telephone numbers, information that a customer has requested that the number not be provided, or that the requested party has no telephone listing from the records of the utility's Directory Assistance operator. Customers may also request National Directory Assistance for telephone numbers outside their LATA. 132 The rate listed in A5 B2 preceding does not apply to the following: Requests originating from telephone services which the utility has determined are used on a continuing basis by a person or persons incapable of using a published Telephone Company directory because of visual, physical, or a functional disability. Also exempted are calls originating from public, WATS, mobile, hospital, or residential health care service telephones and emergency calls placed to "O"operators or 911. B4 When a customer requests the assistance of a long-distance operator to obtain a listing from the directory assistance operator, a surcharge of$.50 per listing requested will apply. This operator surcharge is in addition to the $.30 charge per call. B5 The utility shall establish practices and procedures to administer exceptions to the charge for directory assistance, verify disabilities, and prevent abuse thereof. B6 National Directory Assistance is applicable to furnishing a calling party with telephone numbers or other information available from a National Directory Assistance database for information outside the calling party's LATA. B7 National Directory Assistance Service provides the calling party with the requested telephone number or information that the requested telephone number cannot be found from the National Directory Assistance records. B8 Directory Assistance Call Completion (DACC) allows customers the option to have their local or intraLATA calls completed to a requested number by either Directory Assistance Operator or Directory Assistance Audio Response System that provides the requested directory number. The calling party will incur a$.10 usage charge for all toll calls completed between the calling station and the station connected via DACC. No usage plan discounts will apply to calls connected via DACC. IntraLATA calls completed through the use of DACC will be carried by the Telephone Company, notwithstanding the identity of the presubscribed IntraLATA carrier (ILC PIC) selected by the customer. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 16 NETWORK ACCESS LINE SERVICE CONDITIONS (Continued) A10 Customer-Owned Pay Telephone (COPTS) Service 131 This service is available on a flat rate basis only. B2 COPTS are allowed at any location. B3 Applicable Service Charges, as specified in Schedule No. A-5, apply in addition to rates specified in Schedule No. A-1. B4 The COPTS owner shall be responsible for compliance with the Price List conditions, the installation, operation, and maintenance of any COPTS. B5 The COPTS owner shall be responsible for payment of charges for all local and toll billings originating from or accepted at this type of paystation. A mandatory security deposit may be required as a condition of connection pursuant to Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit. B6 The COPTS owner shall be responsible for the payment of Time and Material Charges as provided in Schedule No.A-5 for visits by a utility employee to the customer's COPTS when a service difficulty or trouble report results from the connection of the COPTS to the local network. B7 Directory listings for subscribers to public access line (PAL) service are provided under conditions for furnishing business listings. B8 A directory will be provided free of charge at initial installation and each time the directory is reissued by the utility. B9 COPTS may be connected only to public access line (PAL). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 17 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A10 Customer-Owned Pay Telephone (COPTS) Service (continued) B10 Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules require each COPTS owner to comply with the following rules: C1 Applicants to be customers of record must apply for service with the utility on an application form provided by the utility. The application is to be completed by both the vendor of the telephone instrument and the customer of record. This application must include: D1 The full legal names, addresses and telephone number of the vendor(s)of the telephone instrument(s) and the customer of record; D2 The legal forms of business of the vendor(s) and the customer of record (i.e., sole proprietorship, corporation, partnership, etc.)and their agents for service of process in the state of Idaho if they are corporations. D3 The location of each pay telephone instrument to be installed. C2 COPTS must have the following operational characteristics: D1 Must be able to reach the operator without charge and without using a coin; D2 Must be compatible for use with hearing aids and must be mounted in accordance with height and location regulations for disabled persons D3 Must allow completion of local and long-distance calls with the interexchange carrier chosen by the COPTS owner. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 18 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A10 Customer-Owned Pay Telephone (COPTS) Service (continued) B10 Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules, requires each COPTS owner to comply with the following rules: (continued) C3 Approved pay telephone instruments are those that: D1 Are registered under 47 CFR § 68.1 et al. (instrument-implemented), or, are not registered, but are connected behind a protective coupler registered under 47 CFR § 68.1 et al.; D2 Comply with the requirements of the 47 USCS §255 (i.e., access to handicapped and hearing aid compatible); and C4 Charges for calls may be accessed by the COPTS owner as follows: D1 Charges for local calls may differ from those of the utility. D2 Charges for toll calls may differ from those of the utility. D3 No charges may be imposed for intrastate directory assistance on the telephone caller or telephone user. C5 Emergency numbers The COPTS must allow coin-free operator and emergency/911 access in any exchange in which 911 service is available. Where 911 service is not available, detailed instructions for completing coin-free emergency calls must be posted on the COPTS as outlined in C11 D10 following. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 19 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A10 Customer-Owned Pay Telephone (COPTS) Service (continued) B10 Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules require each COPTS owner to comply with the following rules: (continued) C6 Payment of billings-deposits The customer of record for the public access line to which the privately owned pay telephone instrument is connected is responsible for payment of all billings to that public access line. The utility may require a security deposit as a condition of connection. The customer of record may be required to pay directory assistance charges up to a maximum of$6.00 per month for each public access line. C7 Completion of calls-refunds The COPTS must be able to complete local as well as long-distance calls. If coin- operated, the instrument must accept coins of various denomination and return unused coins. The instrument must give refunds for uncompleted calls. C8 Privacy The telephone caller's or telephone user's privacy is to be ensured. Extensions to a private pay telephone permitting third-party access to conversations are prohibited. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 20 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A10 Customer-Owned Pay Telephone (COPTS) Service (continued) B10 Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules require each COPTS owner to comply with the following rules: (continued) C9 Lighting -directory COPTS must be located in a well-lighted location, where electricity is available. A current telephone directory in good condition must be provided with the pay telephone instrument. However, to the extent that a coinless toll-only pay telephone provides operator access for directory assistance at no charge to the telephone user, it is exempt from the requirement that a telephone directory be provided at all times. C10 Responsibility for compliance The customer of record for the public access line to which the COPTS is attached is responsible for compliance with the telephone company's and the Commission's conditions, including those for installation and maintenance of instruments. The utility must deny service to customers of record found to be in violation of these rules. C11 COPTS must be labeled with the following information or that information must be posted in close proximity to the instrument: D1 Name, address, and telephone number of the customer of record; D2 The local exchange number of the telephone; D3 A list of the credit cards (if any)that will be accepted; ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 21 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A10 Customer-Owned Pay Telephone (COPTS) Service (continued) B10 Idaho Administrative Procedures Act 31.51.01, Operator Services and Pay Telephone Rules require each COPTS owner to comply with the following rules: (continued) C11 COPTS must be labeled with the following information or that information must be posted in close proximity to the instrument: (continued) D4 If the telephone does not accept incoming calls, a statement to that effect; D5 Procedure for reporting service difficulties and method of obtaining refunds; D6 A statement that the instrument is not owned by the utility and that charges for calls made on the instrument are not regulated; D7 A statement naming the operator service provider(s) and the toll service provider(s) that will be reached when the instrument is used; D8 Dialing instructions; D9 Operational characteristics (e.g., pre-pay or post-pay); D10 Emergency dialing information, including dial tone first, coin-free 911 or other emergency access; and D11 Where calls are timed, the time limit per call. B11 Coin Supervision/Transmission is an optional service that provides dial tone first with inbound signaling capability from the central office for pay telephone that do not have signaling capability within the telephone. This signaling capability provides operators and/or operator systems coin control where facilities and operating conditions exist. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 22 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A11 Call Restriction Service (CRS) B1 Call Restriction Service (CRS) provides the customer with local dialing capabilities, including local measured service, but blocks outgoing dialed calls to selected prefixes not placed with the operator. B2 The subscriber to Call Restriction Service is responsible for collect,third number, and credit card calls billed to this line. B3 CRS 1 - Maximum Restriction Cl Blocks calls including, but not limited to: 1+, 1+555, 1+800, 1+900, 1+976. C2 Allows calls including, but not limited to: 9-1-1, All Local Calls, 0+, 0-, 00, C3 Call Restriction Service is offered to individual business and residence exchange access service customers, both flat and measured rate, where facilities and operating conditions permit. This offering does not include CENTREX lines. C4 No additional service charge applies when CRS 1 is installed at the initial establishment of service. When CRS 1 is added to an existing line, applicable service charges will apply. ITSAP(Lifeline)customers will not be charged additional service charges if they choose Call Restriction Service 1. B4 CRS 2 - Limited Restriction Cl Blocks calls including, but not limited to: 976 and 900. C2 Where facilities are available, CRS 2 will be offered at no charge for the initial request and no charge for the initial cancellation. C3 Should a customer subsequently request CRS 2 or cancellation of CRS 2 applicable charges as stated in Schedule No. A-5 will apply. C4 CRS 2 shall be removed upon written request from the customer. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 23 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) Al2 Remote Call Forward 131 The preceding rates are for the Remote Call Forward (RCF) feature and are in addition to EAS charges, if applicable. B2 RCF is not offered where the terminating station is a public coin telephone. B3 The utility will not provide identification of the originating telephone number to the Remote Call Forward customer. B4 Transmission characteristics may vary depending on the distance and routing necessary to complete the remotely forwarded call. B5 RCF is not suitable for satisfactory transmission of data. B6 Call Forward is not available as a feature at the RCF terminating station. B7 Remote Call Forward is provided on the condition that the customer subscribe to sufficient RCF features and facilities to adequately handle calls to the RCF customer without interfering with or impairing any services offered by the utility. If, in the opinion of the utility, additional Remote Call Forward features at the call forwarding location or facilities at the terminating station are needed, the customer will be required to subscribe to such additional RCF features and facilities. In the event the customer refuses to subscribe to such additional RCF features and facilities, such customer's RCF service shall be subject to termination. B8 Remote Call Forward is offered subject to availability of suitable facilities. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 24 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) Al2 Remote Call Forward (continued) 139 The message charges applicable to remotely forwarded calls shall be comprised of two separate charges: C1 A charge for that portion of the call from the originating station to the call forwarding location. This charge will be the charge specified in this Price List or any other applicable Price List for the type of call involved. C2 A charge for that portion of the call from the call forwarding location to the terminating station. This charge will be the charge specified in this Price List or any other applicable Price List for the type of call involved. B10 To change the telephone number at the call forwarding location and/or to change the telephone number, to which calls are forwarded at the request of the customer, apply the appropriate nonrecurring charges from Schedule No. A-5. B11 One listing in the directory covering the exchange in which the call forwarding central office is located is provided without additional charge. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 25 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A13 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline) 131 The ITSAP(Lifeline)provides for a credit against the recurring monthly rate for the provision of local residential service for certain low income customers. 132 The ITSAP (Lifeline) credit is only available to residence customers who meet eligibility requirements shown below set forth by Idaho Code 56-901 through 56-905. • Medicaid • Supplemental Nutrition Assistance program • Supplemental Security income • Federal Public Housing Assistance (Section 8) • Low-Income Home Energy Assistance Program • National School Lunch Program's free lunch program • Temporary Assistance for Needy Families; or B3 Income Eligible (Income cannot exceed 135% of the Federal Poverty guideline). B4 The credit is applicable only to the customer's principal residence line. B5 The credit is shown in Schedule No. A-1, A3. B6 A surcharge applicable to all non participants to fund the credit is shown in Schedule No. Z. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 26 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A14 Fire Alarm Group Ringing 131 Terminating service is made up of a connector number with or without a line finder, and it has no outside plant facilities or presence. B2 Terminating service is available for the purpose of activating group ringing service to emergency alerting system. 133 Terminating service cannot be used in lieu of an access line; i.e.,when a customer requests that the number be terminated at his premises and access to local or toll services is available. B4 Terminating service when used in conjunction with fire alerting equipment will include listing the number in the emergency section of the directory. A15 Centrex Private Line Termination Trunks 131 Centrex TIE trunks The Centrex TIE trunk allows a Centrex customer to dial a TIE trunk access code and connect via the Centrex TIE trunk to a distant Centrex business group or PABX system. The Centrex TIE trunk provides Centrex customers the capability to dial distant PABX or other Centrex customers directly using private line facilities between the two points. Centrex TIE trunks can be configured for incoming, outgoing, or two-way service. Centrex TIE trunks provide the same functionality as PABX TIE trunks that would normally be located on the customer's premises. B2 Centrex paging trunk The Centrex paging trunk allows a Centrex customer to dial a page access code, which connects the Centrex customer via the Centrex paging trunk to a paging system on the customer's premises. Trunk-level paging access allows the customer to restrict certain Centrex users from the paging system by Centrex class of service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 27 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A16 Direct-Inward-Dialing (DID) 131 Direct-Inward-Dial (DID) is a central office trunking feature and will be provided only where facilities are available. 132 The DID trunk terminating equipment provides a feature which allows an incoming call from the exchange network (not foreign exchange or WATS) to reach a specific station line without an attendant's assistance. 133 To convert from DID operation to a regular PBX-PABX operation will be at actual cost to install regular trunk circuits, but will not exceed the charge for a new installation. B4 The service must be provided on all lines in a trunk group arranged for inward service. Each trunk group shall be considered a separate service. B5 Operational characteristics of interface signals between the utility-provided connecting arrangements and the customer-provided switching equipment must conform to the rules and regulations the utility considers necessary to maintain proper standards. B6 One primary listing will be furnished without charge for each separate trunk group. Additional listings can be obtained as specified in Schedule No. A-6. B7 The customer shall be responsible for providing interception of calls to vacant and nonworking assigned DID numbers by means of attendant intercept or recorded announcement service. All calls intercepted by the attendant will be considered to be completed and subject to a charge for the call. B8 DID numbers may be reserved for future use at rates specified herein. The utility does not guarantee to provide reserved numbers arranged in a consecutive manner. The customer will be responsible for interception and administration of these numbers. B9 If non-DID trunks are furnished,they must be in a separate trunk group from the DID service trunks. B10 The provision of this feature requires that the customer subscribe to a sufficient number of trunk facilities to adequately handle the volume of incoming calls. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 28 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A17 New Number Referral Service (Intercept Services) 131 New Number Referral Services includes all intercept recordings that provide the new number information. 132 Intercept Services are provided on accounts that have a record listed in the directory or on directory assistance. 133 Intercept services are provided to residence customers up to 3 months and to business customers up to 12 months. Intercept Service applies to temporarily or permanently disconnected numbers, including vacation suspension service and telephone number changes. B4 Intercept Services are subject to the availability of the disconnected number and the availability of CO facilities. B5 The minimum service period for New Number Referral Service is one month. B6 The Company retains the right to refuse any intercept message. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 29 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) The service is subject to available facilities and limited to central offices specifically equipped to provide such service. Operator assisted calls are designed to override the feature calls for emergency purposes. Coin phones will not be enabled with CLASS features. They will operate with the Customized Local Area Signaling Service system, however, and interaction with all the features will be permitted. B1 Description of service Customized Local Area Signaling Service (CLASS) is an optional telephone service arrangement, which can provide one or more of the following features: C1 Anonymous Call Block/Rejection (ACR) Customers who do not wish to receive calls from callers that withhold their telephone number and name or other identifying information through per line or per call blocking can reject anonymous calls. Upon dialing a specific code, Caller ID with Name subscriber can automatically reject calls from customers who have chosen to block the passage of their telephone numbers and names on outgoing calls. The caller will receive an announcement that the customer is not accepting calls from callers who are blocking their telephone numbers and names. This feature can be activated by dialing "*77" ("1177" on rotary phones) and can be deactivated by dialing "*87" ("1187" on rotary phones). ACR is included with Caller ID with Name. A call can be completed to a Caller ID with Name subscriber who has activated ACR by (1) placing the call through an operator, (2) placing the call with a telephone credit card, or (3) placing the call after unblocking the telephone number and name. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 30 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Description of service (continued) C2 *69 Call Return This feature enables a customer to place a call to the telephone number associated with the most recent call received whether or not the call was answered or the number is known. The customer can dial a code to request that the network place the call. If the called line is not busy, the call is placed. If the called line is busy, a confirmation announcement is heard, the customer hangs up and a queuing process begins. For the next thirty minutes both the calling and called lines are checked periodically for availability to complete the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone the call will automatically be placed. The activation code is*69. The user can press *89 to deactivate this feature. The pay per use charge is activated irrespective of whether the call is completed or not. Pay per use customers will be charged upon dialing the activation code without any specific prior request for the feature. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 31 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Description of service (continued) C3 Caller ID Number Only Permits a customer to receive the calling telephone number for calls placed to that customer, if the call is not placed from outside of the Call ID area, through an operator or via telephone credit card, and provided the calling party has not activated the per call restrict options. Before placing an outgoing local telephone call, customers with per call restrict may designate their number as private and prevent the delivery of their telephone number to the called party through the Call ID feature for that call by dialing the Call ID restrict activation code. C4 Caller ID with Name Permits a customer to receive the calling name and telephone number for calls placed to that customer, if the call is not placed from outside of the Call ID area, through an operator or via telephone credit card, provided the calling party has not activated the per call restrict options and where technologically feasible. Before placing an outgoing local telephone call, customers with per call restrict may designate their number as private and prevent the delivery of their name and telephone number to the called party through the Call ID feature for that call by dialing the Call ID restrict activation code. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 32 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Description of service (continued) C5 Caller ID Blocking - per call Caller ID Blocking — per call permits the customer to block the display of their directory number on a terminating subscriber's display equipment. To block the delivery of their number, the customer dials an activation code (*67 or 1167 from a rotary phone) prior to placing a call. The feature is automatically deactivated when the customer hangs up. Per Call Blocking is automatically provided on every line. C6 Caller ID Blocking - per line Caller ID Blocking - per line permits the customer to block the display of their directory number on all calls made from a particular line on the terminating subscriber's display equipment. The customer can unblock a single call by dialing an activation code (*82 or 1182 from a rotary phone) prior to placing a call. The feature is automatically deactivated when the customer hangs up. The customer must sign up for Per Line Blocking. There is no charge for the initial addition to a new or additional line, an in-service access line, or a number change. C7 Call Trace Call Trace allows a customer to automatically activate (*57 or 1157 from a rotary phone) a trace record of the last incoming call tracing feature. The customer automatically authorizes and requests the Company to release the results of any and all traces initiated by the customer directly to the customer's servicing law enforcement agency. The customer must contact the Company within ten (10) days after activating a call trace or the trace record will automatically be deleted from the system. Call Trace is available on a monthly subscription basis, or on a pay per use basis. Pay per use customers will be charged upon dialing the activation code without any specific prior request for the feature. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 33 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Description of service (continued) C8 Selective Call Acceptance Screens incoming calls and only allows access to those telephone numbers on a customer determined list (up to a maximum of 12 telephone numbers). All others will be directed to a pre-recorded message. C9 Selective Call Rejection Allows a customer to reject call attempts from up to 15 telephone numbers. To use this service, the customer preprograms telephone numbers of calling parties they wish to reject. Any call attempts to the customer's telephone from these specified numbers will be prevented from being completed to that customer.The calling party will get a recording advising the caller that the called party is not receiving calls. The customer can also add an "unknown" caller to the Selective Call Rejection list by activating the feature immediately after receiving an unwanted call. Selective Call Rejection is activated by dialing "°`60"for"1160" form a rotary telephone. After gaining access to the service, the customer can activate or deactivate by dialing an activation/deactivation code as directed by an announcement. C10 Selective Call Forward Allows a customer to select specific telephone numbers from which calls are to be received. All other calls are intercepted and routed to a recorded announcement that informs the caller that the customer is not accepting calls. Selective Call Acceptance is accessed by dialing `64" or 1164" on a rotary telephone. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 34 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Description of service (continued) C11 Priority Call Is an incoming call management feature which will allow the subscriber to define a list of calling directory numbers that will provide the subscriber with special incoming call treatment. Any incoming calls on this list will be indicated by a distinctive ringing. Any numbers which are not on the list or which cannot be identified will be given standard treatment. To gain access to this service, the customer dials "*61" or"1161" on a rotary telephone. C12 Enhanced Call Forward Enhanced Call Forward feature provides a business customer with the capability to specify the number of calling paths that will be forwarded from one subscriber line to another telephone number. The feature is offered where facilities permit and at no time will this service take precedent over the requirement for these facilities to provide a customer with telephone service. Enhanced Call Forward is restricted to voice use only. The feature is available only as an enhancement to one or more of the following features: Call Forwarding, Call Forwarding Busy and Call Forward No answer. Enhanced Call Forward is limited to ten (10) call forwarding paths per telephone number. It can be used with any of the following services: B1, PBX, Centrex and ISDN BRI. B2 The Utility does not assure the delivery or non-delivery of calling numbers or the accuracy or completeness in the name, number or other information delivered to the customer in conjunction with Caller ID and Automatic Call Return services and other similar services identified in this Price List. Some calls may not display name and/or number information and/or Automatic Call Return may not be available for some calls, including but not limited to, those calls from callers who block their information, calls from or routed through certain Utility and/or third party equipment or networks, and calls from certain types of customer provided equipment. The Utility is not liable to the customer or any party for any error, omission, incomplete call or mistake associated with Caller ID and Automatic Call Return or other similar services identified in this Price List. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 35 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Rates The following charges are for the features only and are in addition to applicable charges for service. Monthly- Per line Usage-Per Call Business Residence Business Residence Anonymous Call Rejection $6.50 $5.50 *69 Call Return 6.99 6.50 3.00 22 3.00 22 Caller ID Number Only 23 9.99 10.50 Caller ID with Name 14.75 13.25 Caller ID Blocking 0.00 0.00 0.00 0.00 Call Trace (Per Activation) 8.75 24 7.75 24 Selective Call Acceptance 6.00 6.50 Selective Call Rejection 6.99 6.50 Selective Call Forward 6.99 6.50 Priority Call 6.00 6.50 Enhanced Call Forward 11.00 CLASS Value PAK 23 13.99 10.99 *69 Call Return, Caller ID with Name, Anonymous Call Block/ Rejection CID with Name Value PAK 23 13.99 10.99 *69 Call Return, Caller ID with Name, Anonymous Call Block/Rejection zz The maximum monthly pay per use charge is $15.00 for residence and business customers, regardless of the number of times the service is activated within a month. zs This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 14 The maximum monthly pay per use charge is $32.50 for residence and business customers, regardless of the number of times the service is activated within a month. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 4 Ziply Fiber Original Sheet 36 NETWORK ACCESS LINE SERVICE CONDITIONS (continued) A18 Customized Local Area Signaling Service (CLASS) (continued) 131 Rates (continued) C1 Nonrecurring charges D1 The Company reserves the right to waive the nonrecurring charge for the initial request for a period not to exceed 90 days from the effective date of this Price List and for a period not to exceed 90 days from the date the service becomes available in the customer's serving central office. D2 Service charges are not applicable when CLASS features are provided at the same time as the single line business ore residence individual line service is established. D3 When features are added or rearranged on an existing line, the Customer Request Charge as shown in Schedule No. A-5 of the Price List will apply. (Note: A Line Access charge does not apply when features are added or rearranged). D4 There is no charge for the initial addition or Per Line Blocking to a new or additional line, an in-service access line, or a number change. Charges do not apply to Law Enforcement and Domestic Violence Agencies. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 1 OUTSIDE PLANT FACILITIES INDEX SUBJECT SHEET NO. Nonrecurring Facility Charges 2 Conditions 4 Actual Cost Determination 5 Charges to Subsequent Applicants 6 Collective Application and Grouping of Applicants 5 Contracts 6 Disconnects 8 General 4 Extensions to Plant Facilities 4 Nonrecurring Facility Charges Not Applicable To 8 Reinforcements to Existing Facilities 7 Relocation of Utility Facilities 8 Reuse of Facilities 7 Service Provided to Movable Premises 8 Temporary or Speculative Projects 6 Recurring Facility Rates 3 Conditions 4 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 2 OUTSIDE PLANT FACILITIES APPLICABILITY Applicable to services offered involving outside plant facilities, including line extension charges within the exchange areas of the utility. TERRITORY Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Al Nonrecurring Facility Charges B1 Aerial, or at utility's option, underground reinforcements#to outside plant along existing exchange circuits of this utility No Charge*# B2 Aerial, or at utility's option, underground outside plant facilities beyond existing exchange circuits of this utility C1 Cost coverage allowance** The utility will construct at its expense up to $2,560.00, of outside plant facilities to one service location per applicant. C2 Applicants may be required to pay an up-front processing fee to cover the expense to engineer and prepare an estimate for a requested outside plant facility extension. C3 Applicants may, at the option of the utility, be required to execute a termination agreement in an amount equal to 12 months exchange service in cases where no outside plant facility charges are applicable. B3 Charges for plant facilities exceeding cost coverage allowance All outside plant facility charges in excess of the cost coverage allowance are based upon the utility's actual cost. B4 Intra-exchange off-premises facilities on continuous property Charges are the utilities actual cost of construction. * Except as shown in Condition Al B6, B10, and B11. # See Condition Al B1 C3. ** See Rates Al B3. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 3 OUTSIDE PLANT FACILITIES RATES (continued) Monthly Billing Rate Code A2 Recurring Facility Rates - Network Access Lines Between Two Premises Locations Of The Customer(s) B1 Intraexchange off-premises facilities on continuous property25 C1 First one-quarter mile or fraction thereof $4.20 CPM C2 Each additional quarter mile 2.10 CPM1 B2 Intraexchange off-premises facilities on non-continuous property C1 First one-quarter mile or fraction thereof 4.20 OPM1 C2 Each additional one-quarter mile or fraction thereof 2.10 OPM2 zs Applicable to service established prior to 12/28/01. See Rates Al B4 for service established after 12/28/01. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 4 OUTSIDE PLANT FACILITIES CONDITIONS Al Nonrecurring Facility Charges 131 General C1 Charges under this schedule are for abnormally costly plant extensions to prevent unreasonable burdening of the general body of existing customers. C2 Charges in this schedule are applicable to aerial and underground facilities whether utility owned,jointly owned, or rented. Charges also apply to all classes,types,and grades of service. C3 All outside plant facilities will be owned and maintained by the utility. The applicant, however, if mutual agreement is made with the utility, may clear the right-of-way, furnish and install the underground supporting structure or open and close a trench for buried services, all in accordance with the utility's construction specifications. Ownership of facilities, structures, etc., so provided by applicant shall be vested to the utility. C4 Nonrecurring charges under this schedule are payable in advance. The utility may, however, offer installment billing when the charges exceed $1,000.00. If an order is canceled, any collected amounts in excess of actual engineering and construction costs will be refunded. B2 Extensions to plant facilities C1 Extension of plant facilities will be made from the utility's nearest intra-exchange distribution facility to the local demarcation point that separates the utility's facilities from the customer's wiring. C2 The type of construction required to provide the quality and grade of telephone service involved will be determined by the utility. The applicant will be required to pay the added costs when a different type of construction than that proposed by the utility is desired. Concurrence with the applicant's request will only be provided in accordance with the utility's standard construction specifications. C3 Where applicants are so located that it is necessary or desirable to use private and or government right-of-way to furnish service, such applicants shall be required to provide or pay the cost of providing such right-of-way including survey costs, in addition to any applicable charges. C4 All necessary construction will be undertaken at the discretion of the Company consistent with budgetary responsibilities and consideration for the impact on the general body of subscribers. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 5 OUTSIDE PLANT FACILITIES CONDITIONS (continued) Al Nonrecurring Facility Charges (continued) B3 Actual cost determination C1 In those circumstances where extensions to outside plant facilities exceed the portion covered by the cost coverage allowance, the applicant, in addition to any material or labor to be furnished by him,will pay in advance the estimated total cost of the utility's construction that exceeds the cost coverage allowance as prescribed in a contract executed between the utility and the applicant. C2 The total cost of the utility's construction to extend outside plant facilities includes all related expenses, including such items as: government land crossings, forestry permits, right-of-way permits, and environmental impact studies. C3 A refund will be made within 60 days after completion of the utility's construction for any amount advanced by the customer, including any applicable processing fees, that exceeds the actual cost less the amount of the cost coverage allowance. C4 In no instance will the utility charge more than the actual cost, less the amount of the cost coverage allowance, at the closing of the job order. B4 Collective application and grouping of applicants C1 When construction is required to serve a new applicant, a survey is made of all prospects who might be served from the new construction or an extension thereof and who might benefit by being included in the project. Allowances are made only for those prospective customers making bona fide applications for service at the time the project is initiated. C2 All applicants are grouped in a single project when there is no more than one-half mile of construction between successive applicants. Separate projects are established whenever the construction between any two successive applicants exceeds one-half mile. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 6 OUTSIDE PLANT FACILITIES CONDITIONS (continued) Al Nonrecurring Facility Charges (continued) B4 Collective application and grouping of applicants (continued) C3 An applicant at any premises receives only one single line extension allowance regardless of the number of services ordered at that premises. C4 Apportionment of charges to group of applicants D1 Applicants are divided into two groups. The first group includes all applicants whose collective allowance equals or exceeds the construction required to service them. No charge is made to such applicants. The second group includes all remaining applicants on the project. The overall charge for the project is divided equally among all applicants in the second group. D2 Exceptions to this are that no applicant is required to pay a higher charge than he would if the project where established for him alone. Any difference between this charge and the average charge for the group is absorbed by the utility. B5 Temporary or speculative projects C1 Outside plant facilities to provide service to an applicant engaged in temporary or speculative projects shall be provided in accordance with terms specified in a contract executed between the customer and the utility. C2 Charges for such a temporary or speculative project may include the construction and removal of telephone facilities. B6 Contracts Contracts covering periods of not to exceed three years of telephone service, may be required by the utility as a condition precedent to establishment of the service when extensions to outside plants are necessary. B7 Charges to subsequent applicants C1 When a new applicant is secured who can be served from a completed project, within three years from the date service was initially established for such project, the charges for the entire project are recomputed to include the new applicant. The new applicant pays a prorate of the outside plant facility charge based upon the number of months (a fraction of a month is counted as a full month) remaining in the original three-year term, and the time to be computed from the date service is established for the new applicant. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 7 OUTSIDE PLANT FACILITIES CONDITIONS (continued) Al Nonrecurring Facility Charges (continued) B7 Charges to subsequent applicants (continued) C2 Where additional construction is required for an applicant to be served from a project less than 3 years old, the cost of the project is recomputed as above if such recomputation does not increase the charges to those customers served from the existing project. Otherwise, a new project will be established. 138 Reuse of facilities C1 When a customer disconnects service and service is established for a new applicant at the same location, any adjustment in charges is a matter for negotiation between the original customer and the new applicant. C2 Where a customer is disconnected for any reason and subsequently reapplies for service from the same premises, the customer will not be required to pay any additional plant extension charges in addition to his total original obligation. C3 Where a customer has paid plant extension charges for service at a premises on a given project and subsequently applies for service at a different premises on the same project, the customer will not be assessed additional plant extension charges greater than his original obligation unless additional construction is required. B9 Reinforcements to existing facilities When services are ordered but facilities are not available due to utilization of existing plant facilities, nonrecurring facility charges may apply under the following circumstances: C1 If the utility has a planned reinforcement for the route within 12 months, but the customers require service in advance of planned completion date. C2 If the quantity of services ordered exceeds the"normal"use of such services at the premises, such as but not limited to Telephone Answering Service and Internet Service Provider. C3 Where such facilities were initially provided under REA construction program, but the applicant initially did not apply for service within a reasonable period of availability and such facilities have been used for other new applicants. C4 When a customer request for a grade of service higher than the suburban flat rate service offered in that exchange. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 8 OUTSIDE PLANT FACILITIES CONDITIONS (continued) Al Nonrecurring Facility Charges (continued) B10 Service provided to movable premises C1 When service is provided to movable premises by means of aerial plant, the customer shall provide a treated clearance pole which they will place, own, and maintain. However, if the customer elects, the utility will place, own, and maintain the pole and bill the customer the cost of placing the pole. C2 The clearance pole must comply with specifications determined to be applicable by the utility. C3 Trenching is required for buried facilities (drop wire)from the pole to the protector on the movable premises. B11 Disconnects When one or more customers on a project disconnect within the three-year term, no refund is made of the nonrecurring facility charge to the disconnected customers. Charges to remaining customers are not affected by disconnects. B12 Nonrecurring facility charges do not apply to: C1 REA financed construction The utility shall serve all persons included in the project for which the loan is made, to a maximum practical extent,without payment by said persons of any contribution in aid of construction for the lowest grade of service offered in each central office area. C2 Commission order-To construct outside plant facilities to an applicant or group of applicants at no charge. C3 Service, when at the option of the utility, is beneficial to both the customer(s)and the utility. B13 Relocation of Utility Facilities When an applicant, customer, association or her third-party requests a change in the type, location or the relocation of aerial or underground of communications facilities used to provide telephone service, the requestor shall be required to pay the cost incurred by the Utility for such change or relocation of facilities. Payment for the cost of the change or relocation must be made prior to the change or relocation. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 5 Ziply Fiber Original Sheet 9 OUTSIDE PLANT FACILITIES CONDITIONS (continued) A2 Recurring Facility Rates B1 Recurring facility rates apply to the airline distances measured between the terminals of the telephones located off the premises of the associated service or PBX switchboard, and are in addition to other rates applicable to these services. No charge applies in these cases where the terminals are in the same building, nor when the distance between terminals is 300 feet or less, airline measurement. B2 No recurring facility rate is applicable to telephone service located within 300 feet or less, airline measurement, from a primary set, key system equipment cabinet, or private branch exchange attendant's position. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 6 Ziply Fiber Original Sheet 1 COMPETITIVE RESPONSE Al Residence Customer Incentive Program 131 Description The Customer Incentive Program is an offering for potential new residence local exchange customers and existing residence local exchange customers to encourage the retention or continuation of existing services by those existing customers. 132 Terms and Conditions C1 This Customer Incentive Program may be offered to potential new residence local exchange customers. In addition, the Company may provide a retention benefit to any existing residence customer who has retained a service for some period of time. C2 For a potential new residence customer, the Company may provide an incentive offer no more often than once in any one-year period. In retention situations, the Company may provide an incentive no more often than once in any one-year period with respect to any particular service or feature. C3 To qualify for these offers, a residence customer is required to have a satisfactory credit rating with the Company. C4 For a potential new residence local exchange customer, the Company may condition its offers upon the customer remaining with the Company for up to one year. Any minimum period of time shall be identified to the residence customer as part of the offer. In such cases, if the customer terminates service early, the customer may be billed all of the nonrecurring charge(s)and monthly rate(s)waived under this program. The customer is not considered to be opting out if the customer moves to another Company service of equal or greater value. C5 The recipients of the Customer Incentive offer and the amount of the customer incentive offer shall be in the sole discretion of the Company, but the total value of the offer may not exceed the sum set out in B3.C1, following. C6 The Company shall determine the particular details, including but not limited to periods and duration, class of customers, services, amounts, and geographic area, so long as each such offer to a particular local exchange residence customer is not inconsistent with the provisions of this Price List and the amount does not exceed the maximum amount set forth in B3.C1,following. The Company may prohibit use of this program in conjunction with another being marketed by the Company and/or a Company affiliate. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 6 Ziply Fiber Original Sheet 2 COMPETITIVE RESPONSE Al Residence Customer Incentive Program (Continued) 132 Terms and Conditions (Continued) C7 Offers may differ based on reasonable criteria, including the following criteria or combinations of criteria below: D1 The sales channel through which the products are sold. D2 A specific geographic area. D3 Existing customers who request to have one or more products disconnected. D4 Customers who identify a better competitive offer are available to them. Company representatives may present to these customers multiple offers up to the maximum value under B3.C1, following. D5 Such other facts, criteria, and circumstances as the Company believes is a reasonable basis upon which to distinguish among groups of customers. C8 The Company reserves the right to discontinue this offer. B3 Rates and Charges C1 The Customer may be offered one of the following, or the equivalent monetary value, on selected products as determined by the Company: D1 A waiver of an amount up to 100% of the current residence nonrecurring rate(s) or charge(s), or D2 A waiver of up to three months of the recurring rate(s)or charge(s), or D3 A waiver of an amount up to 100% of the current residence nonrecurring rate(s) or charge(s) and up to three months of the recurring rate(s) or charge(s), or D4 A benefit or consideration offered or provided that is not associated with a service or product offered by the Company such as CPE, merchandise, or discounts on merchandise offered by others, gift certificates, gift cards or otherwise, in the discretion of the Company. In determining the value of non-cash offers or benefits, the actual cost incurred by the Company, not to exceed the sum of B3.C1.D3 above, shall be used. C2 The waiver(s)will appear in the form of a credit(s)on the customer's bill. The waiver may be one-time, or spread over a period of up to 12 months in a fashion determined by the Company. C3 Waiver amounts are calculated on the first month's nonrecurring charge(s) and monthly rate(s). The total waived amount will not exceed the value of the total nonrecurring rate(s) or charge(s) plus three months service of the monthly rate(s) or charge(s). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 6 Ziply Fiber Original Sheet 3 COMPETITIVE RESPONSE A2 Business Customer Incentive Program B1 Description The Customer Incentive Program is an offering for potential new business local exchange customers and to existing business local exchange customers to encourage the retention or continuation of existing services by those existing customers. B2 Terms and Conditions C1 This Custom Incentive Program may be offered to potential new business local exchange customers. In addition, the Company may provide a retention benefit to any existing business customer who has retained a service for some period of time. C2 For a potential new business customer, the Company may provide an incentive offer no more often than once in any one-year period. In retention situations, the Company may provide an incentive no more often than once in any one-year period with respect to any particular service or feature. C3 To qualify for these offers, a business customer is required to have a satisfactory credit rating with the Company. C4 For a potential new business local exchange customer,the Company may condition its offers upon the customer remaining with the Company for a minimum of one year. Any minimum period of time shall be identified to the business customer as part of the offer. In such cases, if the customer terminates service early, the customer may be billed all of the nonrecurring charge(s)and monthly rate(s)waived under this program. The customer is not considered to be opting out if the customer moves to another Company service of equal or greater value. C5 The recipients of the Customer Incentive offer and the amount of the customer incentive offer shall be in the sole discretion of the Company, but the total value of the offer may not exceed the sum set out in B3.C1, following. C6 The Company shall determine the particular details, including but not limited to periods and duration, class of customers, services, amounts, and geographic area, so long as each such offer to a particular local exchange business customer is not inconsistent with the provisions of this Price List and the amount does not exceed the maximum amount set forth in B3.C1,following. The Company may prohibit use of this program in conjunction with another being marketed by the Company and/or a Company affiliate. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 6 Ziply Fiber Original Sheet 4 COMPETITIVE RESPONSE A2 Business Customer Incentive Program (Continued) B2 Terms and Conditions (Continued) C7 Offers may differ based on reasonable criteria, including the following criteria or combinations of criteria below: D1 The sales channel through which the products are sold. D2 A specific geographic area. D3 Existing customers who request to have one or more products disconnected. D4 Customers who identify a better competitive offer are available to them. Company representatives may present to these customers multiple offers up to the maximum value under B3.C1, following. D5 Such other facts, criteria, and circumstances as the Company believes is a reasonable basis upon which to distinguish among groups of customers. C8 The Company reserves the right to discontinue this offer. B3 Rates and Charges C1 The Customer may be offered one of the following, or the equivalent monetary value, on selected products as determined by the Company: D1 A waiver of an amount up to 100% of the current business nonrecurring rate(s) or charge(s), or D2 A waiver of up to three months of the recurring rate(s)or charge(s), or D3 A waiver of an amount up to 100% of the current business nonrecurring rate(s) or charge(s) and up to three months of the recurring rate(s) or charge(s), or D4 A benefit or consideration offered or provided that is not associated with a service or product offered by the Company such as CPE, merchandise, or discounts on merchandise offered by others, gift certificates, gift cards or otherwise, in the discretion of the Company. In determining the value of non-cash offers or benefits, the actual cost incurred by the Company, not to exceed the sum of B3.C1.D3 above, shall be used. C2 The waiver(s)will appear in the form of a credit(s)on the customer's bill. The waiver may be one-time, or spread over a period of up to 12 months in a fashion determined by the Company. C3 Waiver amounts are calculated on the first month's nonrecurring charge(s) and monthly rate(s). The total waived amount will not exceed the value of the total nonrecurring rate(s) or charge(s) plus three months service of the monthly rate(s) or charge(s). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 1 911 EMERGENCY REPORTING SERVICE INDEX SUBJECT SHEET NO. Analog Service 3 ANI Store and Forward 2 Applicability 2 Utility Responsibilities 10 Conditions 6 Customer Responsibilities 11 Definition of Terms 15 Description and Application of Central Office Equipment 17 Digital Service 2 General 5 General Liability 12 Liability 12 Liability of the Utility 13 Rates 2 Territory 2 911 Access Line 2 911 Dedicated Facilities 4 911 Emergency Service 3 911 Foreign Exchange 4 911 Subscriber Record Data 4 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 2 911 EMERGENCY REPORTING SERVICE APPLICABILITY Applicable to 911 emergency reporting service furnished to political subdivisions and municipal corporations. TERRITORY Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Non Recurring Billing Monthly Billing Charge* Code Rate Code Al 911 Emergency Service 131 Each 911 access line C1 From a serving central office in this utility's exchange $ - $ #* T9AL C2 From a serving central office in a connecting exchange Applicable rate of connecting utility. B2 ANI store and forward C1 ANI common equipment, with call transfer capability 763.00 E91 P 99.00 T9CF C2 ANI circuit with call transfer capability, each 86.00 E91Q 49.00 T9CC C3 Common equipment for secondary PSAP E-M to loop ringdown circuit 421.00 E91 R 40.00 T92R C4 Secondary PSAP E-M to loop ringdown circuit 86.00 E91S 13.00 T92C B3 Digital Service C1 911 trunk E-M applique requirements 49.00 E91C 5.00 T9EM C2 Digital 911 trunks 97.00 E91 E 15.00 T9TT C3 911 software programming 97.00 E91 D - - #Current business 1 party access line rate. * In addition to applicable service charges shown in Schedule No. A-5. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 3 911 EMERGENCY REPORTING SERVICE RATES (continued) Non Recurring Billing Monthly Billing Charge Code Rate Code Al 911 Emergency Service (continued) B4 Analog Service C1 Call diverter common equipment per 600 lines $ 1,304.00 E91G $ 70.00 T9CE C2 Call diversion per 100 lines 151.00 E91 H 61.00 T9CD C3 Analog trunks D1 911 trunk each 75.00 E91J 16.00 T9PT D2 911 trunk common equipment 1,304.00 E91K 47.00 T9TC C4 ANI common equipment 38.00 E91L 15.00 T9AE C5 ANI control card per trunk 129.00 E91 M 13.00 T9AN C6 Re-ring option per trunk 38.00 E91 N 4.00 T9PE ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 4 911 EMERGENCY REPORTING SERVICE RATES (Continued) Al 911 Emergency Service (Continued) B5 The monthly rate for CPE provided by the Company shall be based on the engineered, equipped, and installed costs minus the down payment and then multiplied by the revenue requirement factor as shown in the formula below: Monthly engineered, equipped down Rate = and installed costs - payment X requirement factor Based on the customer's down payment, the monthly revenue requirement factors are as follows: no down payment 3.61% 10% down payment 3.74% 25% down payment 4.00% 50% down payment 4.77% A2 911 Dedicated Facilities Rates and charges are as filed in the Company's intrastate Price List for dedicated services. A3 911 Foreign Exchange Ziply Fiber of Idaho, LLC adopts and concurs in the Foreign Exchange Access Service Price List (Section 13. Switched Private Line Access Service, pages 9, 10, and 11) of US West Communications, Inc. in the state of Idaho, together with amendments thereto and successive issues thereof, and hereby makes itself a party thereto until this authority is revoked by cancellation of this adoption and concurrence by formal and official notice of revocation with the Public Service Commission of the State of Idaho. Monthly Rate A4 E911 Subscriber Record Data $496.00 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 5 911 EMERGENCY REPORTING SERVICE GENERAL Al 911 Emergency Reporting Service, also referred to as 911 Service, is a telephone exchange communication service whereby one or more Public Safety Answering Points (PSAP) designated by the Emergency Service Agency (ESA) may receive telephone calls dialed to the telephone number 911. 911 Service includes a line and equipment necessary for the answering, transferring, and dispatching of public emergency telephone 911 calls originated by persons within the serving area. 911 Service may include Selective Routing, Automatic Number Identification, and Automatic Location Identification. A2 The ESA must be a municipality or other state or local governmental unit or an authorized agent of one or more municipalities or other state or local governmental units to whom authority has been lawfully delegated. The ESA must be legally authorized to subscribe to the service and have public safety responsibility by law to respond to telephone calls from the public for emergency law enforcement, fire, or other emergency services within the telephone central office areas arranged for 911 calling. A3 The 911 emergency number is not intended to replace the telephone service of the various Public Safety Agencies which may participate in the use of this number. The ESA must subscribe to additional local exchange service at the PSAP for administrative purposes, the placing of outgoing calls, and for receiving other emergency calls, including any which might be relayed by utility operators. A4 This offering is limited to the use of central office number 911 as the emergency number, and only one 911 Service will be provided within any geographical area. A5 911 Service is provided by the utility only where facility and operating conditions permit. A6 The rates and charges contained herein are in addition to all other applicable rates and charges located in other parts of this Price List. A7 Application for 911 Service must be executed in writing by the ESA. If application for service is made by an agent, then satisfactory evidence of the appointment must be provided in writing to the utility. At least one local law enforcement agency must be included among the participating agencies in any 911 offering. The ESA is the customer to the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 6 911 EMERGENCY REPORTING SERVICE CONDITIONS General Al The utility provides 911 Service solely for the benefit of the ESA operating the PSAP. The provision of 911 Service by the utility shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any utility obligation toward any third person or legal entity other than the ESA. A2 The utility does not undertake to answer and forward 911 calls but furnishes the use of its facilities to enable the ESA's personnel to respond to such calls at the ESA's premises. A3 Temporary suspension of service is not provided for any part of the 911 Service. A4 This service is furnished to ESA's only for the purpose of voice reporting of emergencies by the public. A5 911 information consisting of the names, addresses, and telephone numbers of end users whose listings are not published in directories or listed in the directory assistance records is treated as strictly confidential. (Except as indicated in A6 following.) A6 The 911 calling party forfeits the privacy afforded by private (nonpublished) and semiprivate (nonlisted) telephone number service to the extent that the telephone number associated with the originating station location is furnished to the PSAP. Information will be provided only for the purpose of responding to emergency calls. A7 The ESA shall have the responsibility of discovering all errors, defects, and malfunctions in the transmission of calls and data, database(s), and overall operation of the system. The ESA shall make such operational tests as, in the judgment of the ESA, are required to determine whether the system is functioning properly for its use. The ESA shall promptly notify the utility in the event the system is not functioning properly. A8 Because the utility serving boundaries and political subdivision boundaries may not coincide, it is the obligation of the ESA to make arrangements to handle all 911 calls that originate from telephones served by central offices in the local service area whether or not the calling telephone is situated on property within the geographical boundaries of the ESA's public safety jurisdiction. A9 Any terminal equipment used in connection with 911 Service shall be configured so that it is unable to extract any information from the ALI database other than information relating to a number (identified through the Automatic Number Identification(AN I)feature as the source)of an in progress 911 call. PSAP equipment must be compatible with the utility's facilities. A10 The Automatic Number Identification (ANI) feature will not forward the telephone number of the calling party when the call originates on a line providing two-party or greater grade of service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 7 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) General A11 The ESA must furnish the utility, in writing, with its agreement to the following terms and conditions: B1 That at least one PSAP will be provided and staffed on a 24-hour, seven-day per week basis. B2 That the ESA accepts responsibility for dispatching or having others dispatch law enforcement, fire, ambulance, or other emergency services as required to the extent such services are reasonably available. B3 That the ESA will develop an appropriate method for responding to calls for non-participating agencies which may be directed to the 911 PSAP by calling parties. B4 That the ESA will subscribe to, or provide, telephone equipment with a capacity adequate to handle the number of incoming 911 lines recommended by the utility to be installed. (Applies to 911 Service only). B5 The ESA has read, understands, and agrees to all the terms and conditions in this Price List. B6 Basic termination liability formula If the service is canceled in whole or in part by the customer or is terminated for cause by the Utility prior to expiration of the agreed to five-year period, the customer shall be required to pay a sum determined by the application of the following formula. Termination = Monthly Rate x #of Months Remaining Charge For All In Five-Year Basic Services Termination Liability Agreement Al2 It will be the intent of the utility to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours for 911 Service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 8 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) General A13 When the use of service or facilities furnished by the utility is interrupted due to any cause other than the negligence or willful act of the end user or the failure of the facilities provided by the end user, a pro rata adjustment of the fixed monthly charges involved will be allowed. Where allowances on monthly charges for service features of 911 Service are involved, only those service features which are affected by the interrupted service shall be considered, and further, only those main stations on the interrupted portion of a service shall be considered in determining the number of main stations affected. A14 When the selective routing feature is provided, the ESA is responsible for identifying primary and secondary PSAP locations as well as the unique combinations of law enforcement, fire, and ambulance or any other appropriate agencies responsible for providing emergency service in the 911 serving area. An Emergency Service Number (ESN) will be provided for each unique combination by the ESA. The ESA will associate these ESNs with street address ranges or other mutually agreed upon routing criteria in the 911 serving area. These ESNs will be contained in the Data Management System (DMS) to permit routing of 911 calls to the primary and secondary PSAP's responsible for handling of calls from each telephone in the 911 serving area. The following terms define the ESA's responsibility in providing this information: 131 Initial and subsequent ESN assignments by street names, address ranges, and areas or other mutually agreed upon routing criteria to specific ESNs shall be furnished by the ESA on the MSAG. B2 After establishment of service, it is the ESA's responsibility to continue to verify the accuracy of the routing information contained in the Master Street Address Guide (MSAG) and to advise the utility of any changes in street names, establishment of new streets, changes in address numbers used on existing streets, closing and abandonment of streets, changes in police, fire, ambulance or other appropriate agencies' jurisdiction over any address, annexations, and other changes in municipal and county boundaries, incorporation of new cities or any other matter that will affect the routing of 911 calls to the proper PSAP. B3 The ESA has an obligation to verify law enforcement, fire, and ambulance PSAP routing destinations once they have been reformatted by the utility at the request of the ESA. B4 Changes, deletions, and additions in the MSAG are the responsibility of the ESA. Notification to the utility should be made as the changes occur. After such notification, the utility will furnish a printed copy to the ESA for verification showing each change, deletion, and addition to the MSAG. B5 The utility's sole responsibility in respect to the MSAG is to reformat it and provide a printout of it on request to the ESA. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 9 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) General A15 The rates charged for 911 Service do not contemplate the constant monitoring or inspection of facilities to discover errors, defects, and malfunctions in the service, nor does the utility undertake such responsibility. The ESA shall make such operational tests as, in the judgment of the ESA, are required to determine whether the system is functioning properly for its use. The ESA shall notify the utility in the event the system is not functioning properly. A16 911 Service is classified as Business Exchange Service and is arranged for one-way incoming service to the appropriate PSAP. Outgoing calls can only be made on a transfer basis. A minimum of two 911 access lines are required from respective prefixed central office(s) in an exchange to the associated PSAP. A17 Where a 911 call is placed by the calling party via interconnection with an interexchange carrier, the utility cannot guarantee the completion of said 911 call, the quality of the call, or any features that may otherwise be provided with 911 Service. A18 The ESA agrees to provide trained personnel for 24-hour coverage and receive all 911 calls routed to the PSAP. The ESA recognizes that addresses must first be verified from a calling party. The ESA accepts responsibility for dispatching, or the responsibility for having others dispatch, law enforcement, fire, rescue, or other emergency services as required. A19 Under normal circumstances, work will not be performed on 911 circuits until an authorized release is obtained from the person responsible for the operation of the PSAP. A20 No charge will be made to a calling party for calls to the 911 service. A21 The ESA may use the subscriber records to create and maintain a 911 location database that is used to assist in the process of dispatching public safety agencies. A22 Subscriber Record information provided by the Utility is proprietary and the ESA will not duplicate and transfer such records to a third party except with the Utility written authorization. Duplicate copies can be made by the ESA for database back up to protect the integrity of the system. Upon termination of Subscriber Records, the records will be returned to the Utility or upon the utility's approval, records may be destroyed by the ESA. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 10 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) General A23 If two or more ESA request distribution of the same scrubbed Subscriber Records, both ESA's will be required to pay the full rates and charges for Subscriber Records. If two or more ESA request distribution of the same unscrubbed Subscriber Records, all ESA will be charged the rate for unscrubbed Subscriber Records. A24 Data format will be in the NENA recommended data exchange format. A25 Method of delivery is electronic download utilizing NENA recommended protocols for data exchange. A26 The Utility recommends daily data delivery of Subscriber Records but will negotiate other frequency options with the ESA. A27 If the ESA elects to have Subscriber Records data delivered by other than computer file transfer, there may be additional costs assessed to the ESA. A28 The Utility will deliver Subscriber Records information to the ESA or an entity designated by the ESA to perform 911 database services. A29 Subscriber Record data has been validated with a MSAG provided by the ESA or assigned database agent. Utility Responsibilities Al Creation of an initial copy of the Utility's subscriber records on a full NXX basis only. A2 Creation of daily update files. A3 Providing Subscriber Records for Utility exchanges, initially and as changes to Utility service occur. A4 Storage of backup copy for ten calendar days of the Subscriber Records provided to the ESA. A5 Correction of Utility's customer records with valid assigned addresses based on standard addressing as determined by the Utility, the ESA and the addressing authority for the jurisdiction. The ESA will communicate the valid addresses to the Utility and the Utility will update the telephone number the records and the Utility SAG to agree with the ESA's MSAG if one is utilized. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 11 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) Utility Responsibilities (Continued) A6 Maintaining a point of contact to verify source systems. A7 Performing daily error correction activities on Utility Subscriber Records within 48 hours of notification on errors resulting from processing of updates to ESA's database. A8 Monitoring the Utility Subscriber Records database quality for the affected NXX's and initiating corrective actions. Activities include but are not limited to: monitoring the timeliness of updates and error correction, error levels and error types. A9 Maintaining the Utility's SAG to agree with the ESA's standard addressing system reflected in the MSAG for the Utility affected NXX areas. The Utility will validate their Subscriber Records to the SAG prior to delivering the 911 records to the ESA. A10 Creation of an annual refresher file consisting of a copy of the current subscriber records for the exchanges previously requested by the ESA. All Resolving ANI/ALI inquiries supplied by the ESA or database agent within five business days of receipt. Quantities of over 60 ANI/ALI inquiries received in one day from one customer will be considered other than normal workload. When quantities above normal workload are received, the Utility will contact the ESA to negotiate a completion timeline. Al2 Distributing the Utility's Street Address Guide (SAG) in MSAG format to the ESA to facilitate the build of the MSAG. Customer Responsibilities Al Entering into an agreement with the Utility. The agreement will define the means of delivering Subscriber Records data from the Utility to the ESA. A2 When file transfer is utilized the ESA is responsible for providing compatible computer hardware and software to receive Subscriber Records via dial-up line connection or other agreeable transmission means (i.e. FTP or NDM) to the Utility computer if electronic means of deliver is chosen. The ESA is responsible for providing the line for receiving the subscriber data. A3 Designating an individual to administer the data, and act as a single point of contact to the Utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 12 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) Customer Responsibilities (Continued) A4 Developing methods and procedures to facilitate receiving and loading data. Creating methods and procedures to ensure that the ESA's computer is available to receive Utility data at a mutually agreeable time. A5 Monitoring transmission of data for successful completion. A6 Notifying the Utility within one business day of assigned receipt time if transmission is not successful. A7 Specifying the geographical area for which Subscriber records information is required. Subscriber Records will not be provided for less than an entire NXX service area. A8 Assuming the responsibility that Utility Subscriber Records information shall not be used or disclosed by 911 system agencies or their employees for criminal investigations or civil discover, except under court order. A9 Providing a single point of contact to the Utility for MSAG and Subscriber Records addressing issues. A10 Providing the Utility access to verify the 911 records of their subscribers as submitted to the ESA. All Providing written verification to the Utility within 72 hours of update of each addition, change or deletion of information in the MSAG as made by the ESA. Al2 Providing a complete electronic copy of the MSAG to the Utility on a quarterly basis without charge. Liability General Liability Al The utility, its employees, agents, or representatives, except in cases of willful misconduct or gross negligence, shall not be liable for death or injury to the person or for damage to property as a result of undertaking, participating in, or carrying out duties involved in tracing a 911 call in an emergency situation where no name, address, or location of the 911 caller is available. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 13 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) Liability of the Utility Al The Utility's entire liability to the ESA or any person for interruption or failure of any aspect of ECS shall be limited by the terms set forth in this section, the Rules and Regulations section of this Tariff, and in any sections of other tariffs which apply to the provision of ECS by the Utility. ECS is offered solely to assist the ESA in providing ECS in conjunction with applicable fire, police, and other public safety agencies. By providing ECS to the ESA, the Utility does not create any relationship or obligation, direct or indirect, to any third party other than the ESA. A2 The Utility shall not be liable for civil damages, whether in contract,tort or otherwise,to any person, corporation, or other entity for any loss or damage caused by any act or omission of the Utility or its employees, agents or contractors, in the design, development, installation, maintenance, or provision of any aspect of ECS other than an act or omission constituting gross negligence or wanton or willful misconduct. However, in no event shall the Utility's liability to any person, corporation, or other entity for any loss or damage exceed an amount equal to the prorated allowance of the tariff rate for the service or facilities provided to the ESA for the time such interruption to service or facilities continues, after notice by the ESA to the Utility. No allowance shall be made if the interruption is due to the negligence or willful act of the ESA. In no event shall the Utility be held liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of ECS. A3 The ESA shall indemnify and hold harmless the Utility from any damages, claims, causes of action, or other injuries whether in contract, tort, or otherwise which may be asserted by any person, business, governmental agency, or other entity against the Utility as a result of any act or omission of the ESA or any of its employees, directors, officers, contractors or agents except for Utility acts of negligence, gross negligence or willful or wanton misconduct in connection with designing, developing, adopting, implementing, maintaining, or operating any aspect of ECS or for releasing subscriber information, including non-published or unlisted information in connection with the provision of ECS Service. A4 The Utility shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of ECS when any 9-1-1 call originates from a system or line which makes the provision of special location information impossible to provide for technical reasons. These technical reasons can include, but are not limited to, technical inability to provide subscriber information associated with multi-party lines, or private telecommunications services, such as PBXs or shared tenant services and calls originating over Centrex lines. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 14 911 EMERGENCY REPORTING SERVICE CONDITIONS (Continued) Liability of the Utility (Continued) A5 The Utility accepts no responsibility for obtaining subscriber record information from private telecommunications systems,such as PBXs or shared tenant services, unless provided to the Utility by a SP. At the rates set forth herein, the Utility will integrate any records provided to it by the PSP in a Utility-standard format for inclusion in a 9-1-1 ALI Database. However, by doing so, the Utility makes no representation or warranty regarding the accuracy of the data provided to it by a PSP and shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of this government agency,or other entity against the Utility. The Utility shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of any aspect of ECS when there is a failure of or interruption of ECS due to the attachment of any equipment by a ESA to the Utility's facilities. The ESA may, with the prior written consent of the Utility, which consent shall not be unreasonably withheld, attache features, devises, or equipment of other vendors to the equipment or network facilities provided by the Utility. Said attachments, devices, or equipment must meet all applicable federal and state registration or certification standards. The Utility reserves the right to refuse attachments if the Utility determines that said attachments will degrade ECS ordered by the ESA, Utility facilities, or otherwise affect its telephone operations. A6 The Utility shall not be liable for any civil damages, whether in contract, tort, or otherwise, caused by an act or omission of the Utility in the good faith release of information not in the public record, including non-published or non-listed subscriber information to Emergency Response Agencies responding to calls placed to an ECS or Host Providers using such information to provide an ECS Service. A7 The Utility shall have no liability whatsoever to any person arising from its provision of, or failure to provide, ECS to any subscriber to a non-regulated telephone service (e.g., shared tenant service). It is the obligation of the ESA to answer, respond to, transfer, terminate, dispatch, or arrange to dispatch emergency services, or otherwise handle all ECS telephone calls that originate from telephones within the ESA's service area. Neither the ESA nor the Utility shall have any responsibility for ECS calls that carry foreign dial tone, whether they originate within or outside of the ESA's service area. A8 The Utility shall not be liable for any mistakes, omissions, interruptions, delays, errors or defects in transmission or service caused or contributed to by the negligence or willful act of any person other than the Utility, or arising from the use of ESA provided facilities or equipment. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 15 911 EMERGENCY REPORTING SERVICE DEFINITION OF TERMS Al Automatic Location Identification (ALI): A feature by which the name and address associated with the calling party's telephone number(identified by the ANI feature as defined following) is forwarded to the PSAP for display. Additional telephones with the same number as the calling party's (secondary locations, off-premises, etc.)will be identified with the address of the telephone number at the main premises. A2 ALI Database: The result of processing the Telephone Number(TN)database provided by the utility against the MSAG provided by the ESA. A3 Automatic Number Identification (ANI): A feature by which the calling party's telephone number is forwarded to the PSAP's Display and Transfer Units via the 911 Control Office. A4 Called Party Hold: Once the PSAP has answered the call, a communication link is established that cannot be broken by the party that has called. The call remains connected until terminated by the PSAP. A5 Calling Party Switch Hook Status: This allows the PSAP to tell if the calling party has hung up or is on the line and unable to speak. A6 Data Management System (DMS): A system of manual procedures and computer programs used to create,store,and update the data required to provide the Selective Routing(SR)and ALI features. A7 Emergency Ringback: This feature allows the PSAP to attract the attention of the calling party by ringing that party's telephone. Ringback will operate either if the calling party has hung up or has not hung up but is away from the telephone. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 16 911 EMERGENCY REPORTING SERVICE DEFINITION OF TERMS (Continued) A8 Emergency Service Number (ESN): When the selective routing feature is provided, the ESA is responsible for identifying primary and secondary PSAP locations, as well as the unique combinations of police,fire, ambulance, or any other appropriate agencies responsible for providing emergency service in the 911 serving area. An Emergency Service Number(ESN)will be provided for each unique combination by the, ESA and used by the utility. The customer will associate these ESNs with street address ranges or other mutually agreed-upon routing criteria in the 911 serving area. The ESNs will be carried in the DMS to permit routing of 911 calls to the primary and secondary PSAPs responsible for handling of calls from each telephone in the 911 serving area. A9 Emergency 911 Service Options: B1 911 Service: commonly referred to as Basic 911 may include called party control features of forced disconnect, called party hold, calling party switch hook status and emergency ringback. B2 911 Service with ANI: includes automatic number identification, and may include forced disconnect, calling party hold, calling party switch hook status and emergency ringback. B3 911 Enhanced Service can include automatic number identification, automatic location identification, forced disconnect, and selective routing. A10 Forced Disconnect: This feature allows the PSAP to terminate completed calls and release the 911 system for reuse even if the calling party remains on the line. A11 MSAG (Master Street Address Guide): A list provided by the ESA of all valid street names and house ranges for their particular jurisdiction as assigned to specific ESNs. Al2 Public Safety Answering Point (PSAP): An answering location for 911 calls originating in a given area. A PSAP may be designated as primary or secondary, which refers to the order in which calls are directed for answering. Primary PSAPs respond first; secondary PSAPs receive calls on a transfer basis only and generally serve as a centralized answering location for a particular type of emergency call. A13 Selective Routing (SR): A feature that routes a 911 call from a central office to the designated primary PSAP based upon the identified number of the calling party. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 17 911 EMERGENCY REPORTING SERVICE DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT Al Analog 911 Trunking Common Equipment The analog 911 common equipment consists of trunk shelves, cabling, and terminal blocks associated with installing 911 trunking within a non-digital exchange. All spare components to back up analog 911 trunking are provided with this common equipment. A2 Analog 911 Trunks The analog trunks as defined provide the interface between the local non-digital exchange and the facilities to the PSAP. Options that can be added to the basic 911 trunk include re-ring and ANI interface. A3 ANI Common Equipment Includes cabling, terminal blocks, and critical spares required to install and maintain the ANI control cards for 9-1-1 trunking. A4 ANI Control Cards One ANI control card is required per 911 trunk. The ANI control card provides the interface between the 911 trunk and the central office identifier. A5 ANI Store-And-Forward Circuits The ANI store-and-forward circuits are required for basic 911 with ANI and E911 service. One ANI store-and-forward circuit is required for each 911 trunk providing ANI to the PSAP (Public Safety Answering Point). Each ANI store-and-forward circuit consists of one TC 1009 and one TC 1022 circuit card. The TC 1009 provides the ANI store-and-forward and call transfer functions while the TC 1022 provides one-way, ring-down functionality to the PSAP. A6 Call Diversion Provides for 911 call diversion on a per 100 lines basis. The 911 call diverters are wired between the step-by-step linefinders and selectors for the purpose of translating and routing 911 calls, to 911 trunks. Two TC 1090 circuits are required per 100 lines. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 18 911 EMERGENCY REPORTING SERVICE DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT (continued) A7 Call Diverter Common Equipment (per 600 lines) Includes TCI Model 2090 card cage, critical spares, cabling, and terminal blocks required to house the 911 call diverters. A8 Common Equipment For ANI Store And Forward The common equipment for ANI (Automatic Number Identification) store-and-forward service houses the shelves, spare circuitry, cabling, and terminal blocks required to house the 911 ANI store-and-forward circuits required for basic 911 with ANI and E911 service. The common equipment has a maximum capacity to terminate (12) 911 ANI store-and-forward circuits with call transfer capability. A9 Digital 911 Trunks Digital 911 trunks are required for basic, basic with ANI, and E911 services. Basic 911 requires a digital loop trunk, while basic 911 with ANI and E911 require digital 2-wire E-M trunks for ANI forwarding. A10 E-M Applique Interface The E-M applique interfaces are required to provide compatibility between digital 911 trunks with Type 2 signaling and the ANI store-and-forward circuits, which require Type 1 signaling. Each tellabs relay module provides four E-M applique interfaces. A11 911 Software This item provides any or all software costs per exchange associated with acquiring 911-specific software for digital central offices. This item also includes the installation of the software and any other programming required in the digital central office to translate and route 911 calls. Al2 Re-ring Option Provides the circuit card necessary to ring back 911 callers who have either purposely or accidentally hung up their telephone. One proctor 63911 circuit required per two trunks. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 7 Ziply Fiber Original Sheet 19 911 EMERGENCY REPORTING SERVICE DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT (continued) A13 Secondary PSAP E-M to Loop Ringdown Circuit The secondary PSAP E-M to Loop Ringdown Circuit is required in 9-1-1 application in which an incoming 9-1-1 call, answered by the Primary PSAP, is to be transferred to a secondary PSAP location. The ANI (Automatic Number Identification) may or may not be transferred with the call. This is an option to be determined by the agency. The secondary PSAP E-M to loop circuit provides the interface between the secondary port of the ANI store and forward secondary port and the secondary PSAP CPE (Customer Premises Equipment). This circuit provides the E-M to loop conversion, ring down, and answer supervision functions between the secondary PSAP and the ANI store and forward circuit, which will regenerate the ANI to the secondary PSAP if required, once answer supervision is provided. A14 Selective Routing Selective routing is required in digital exchanges where directory numbers within the same exchange require different routing on 911 access. The selective routing feature allows each digital line or directory number to be programmed with a distinct emergency 911 class of service which will allow callers to be routed to a specific preprogrammed PSAP based on 911 class-of-service selective routing. A15 Special 911 Selectors Special 911 selectors are provided in non-digital exchanges to segregate the 911 access code from 9XXX directory numbers within the non-digital exchange. The number of selectors required is determined by the traffic requirements and the number of 911 trunks being installed. A16 E911 Subscribers Record Data Enhanced Universal Emergency Number Service (E9-1 -1) consists of the Utility's subscribers' names, service addresses and telephone numbers which are provided to a ESA for purposes of identifying the location or identity, or both, of a person calling a 911 PSAP. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 1 SERVICE CHARGES INDEX SUBJECT SHEET NO. Applicability 2 Territory 2 Rates 2 Service Order Charge - Initial 2 Service Order Charge -Subsequent 2 Central Office Connection Charge 2 Residence Lifeline Service Conversion Allowance 2 Access Line Work Charge 2 Reconnect Charge 2 Conditions Service Order Charge - Initial 3 Service Order Charge -Subsequent 3 Central Office Connection Charge 3 Residence Lifeline Service Conversion Allowance 3 Access Line Work Charge 3 Service Connection Charges Do Not Apply 4 Reconnect Charge 5 Installment Billing 5 Customer Premises Inside Wiring 6 Time and Material Charges 6 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 2 SERVICE CHARGES APPLICABILITY Applicable to Utility Service Charges. TERRITORY Within the exchange area of all exchanges as said areas are shown on maps filed as part of the Price List schedules. RATES Business Residence Al Service Order Charge - Initial, per line $37.00 $31.00 A2 Service Order Charge—Subsequent $26.00 $20.00 A3 Central Office Connection Charge, per line $40.00 $26.00 Idaho Telecommunications Service Assistance Program (ITSAP), Residence Lifeline Service Conversion Allowance - $(5.50) A4 Access Line Work Charge $20.00 $20.00 A5 Reconnect Charge $45.00 $45.00 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 3 SERVICE CHARGES CONDITIONS Al The preceding charges are applicable to all installations and moves and changes of services and facilities of the utility. A2 The Nonrecurring Service Charges shown are in addition to charges shown in the applicable Price List schedules. A3 Service Charges apply as follows: 131 Service Order Charge - Initial Applicable to work done in receiving, recording, and processing information necessary to execute an applicant's request for the initial establishment of telephone service at a premises. B2 Service Order Charge -Subsequent Applicable to work done in receiving, recording and processing information necessary to execute an applicant's request for additions, moves, or changes to existing service. B3 Central Office Connection Charge Applicable to work done in the central office, between the central office and station protector and on the protector in association with providing an exchange access line or making changes thereto. B4 Residence Lifeline Conversion Allowance A residence lifeline conversion allowance applies to each qualified lifeline recipient request in addition to the special service network access charge. B5 Access Line Work Charge The charge applied to work associated with making and changing connections on the circuit between the serving central office up to and including the protector on the customer's premises, and/or other premises where the service is to be terminated, including necessary cross connections and line and station transfers. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 4 SERVICE CHARGES CONDITIONS (Continued) A4 Service Charges do not apply as follows: 131 When a move or change is initiated by the utility. B2 To the disconnection of a network access line or other services. B3 To a change in grade of service. B4 To the reestablishment of service after the destruction or partial destruction of the customer's premises by means beyond the control of the customer. B5 When the service is assumed by a receiver or trustee, executor, or administrator of an estate. B6 When the customer's name has been changed by marriage or court order. B7 When a change in billing address is required. B8 To directory listing service. B9 When a number change is made due to annoyance calls. B10 To existing customers subscribing to touchtone. This offer is limited to a sixty (60) day promotional period, specified by the utility. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 5 SERVICE CHARGES CONDITIONS (Continued) A5 Reconnect Charge The non-pay Reconnect Charge applies where a customer re-establishes service on the same premises,with no changes in service after being disconnected for non-payment of a bill. This charge replaces the listed Service Charges and includes all services which were previously connected. If the customer does not take action to re-establish service within two weeks of the non-pay disconnect, the appropriate Service Charges will apply. A6 Installment Billing Residential customers may select an installment billing option. This option provides for billing one- time charges in three (3) equal monthly installments. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 8 Ziply Fiber Original Sheet 6 SERVICE CHARGES CONDITIONS (Continued) A7 Customer Premises Inside Wiring 131 Customer premises inside wire and standard jacks associated with basic exchange services will be provided and maintained by the customer in accordance with the technical standards furnished to the Idaho Public Utilities Commission by the utility. B2 Customer premises inside wire is defined as that wire including connectors, blocks and jacks within a customer's premises that extends between the termination of the exchange access line and those standard jack locations within the customer's premises to which terminal equip- ment can be connected for access to the exchange access line. A8 Time and Material Charges Time and Material Charges will be applied on a non-regulated basis. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 9 Ziply Fiber Original Sheet 1 DIRECTORY LISTINGS INDEX SUBJECT SHEET NO. Primary Listing 5 Additional Listing 5 Foreign Exchange Listing 5 Extra Lines of Information 5 Non-Listing 5 Non-Publish 5 Personalized Telephone Number Service 5 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 9 Ziply Fiber Original Sheet 2 DIRECTORY LISTINGS RATES MONTHLY RATES BUSINESS RESIDENCE Al Primary Listing No Charge No Charge A2 Additional Listing $6.00 $5.50 A3 Foreign Exchange Listing 6.50 6.00 A4 Extra Lines of Information 6.00 5.50 A5 Non-Listing 6.00 6.00 A6 Non-Publish 6.50 6.50 A7 Each personalized telephone number(PTN) 3.50 1.50 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 9 Ziply Fiber Original Sheet 3 DIRECTORY LISTINGS GENERAL The following applies to light faced listings in the white pages (alphabetical section of the directory). Al Only information necessary to identify the customer is included in these listings. A2 The Telephone Company may use abbreviations in listings when, in its judgment the clearness of the listing or the identification of the subscriber is not impaired. A3 The Telephone Company may reject a residence listing,which is judged to be business or advertising. The Telephone Company may reject a listing, which it judges to be objectionable or fictitious and contrived. A4 Special arrangement of names designed to secure a preferential position in the alphabetical list or listings which otherwise are objectionable are not acceptable. A5 A name made up by adding a term such as Company, Shop Agency, Works etc to the name of a commodity or service will not be accepted as a listing unless the subscriber is legally doing business under that name. A6 Listing charges date from the day the time it is available in directory assistance and continue until the expiration date of the printed directory in which they appear. A7 Incoming calls to Non-Publish service will be completed by the Company only when the calling party places the call by number. The Company will adhere to this practice notwithstanding any claim of emergency the calling party may present. In the absence of willful misconduct, no liability for damages arising from publishing the telephone number of a Non-Publish service customer in the directory or disclosing a Non-Publish number to any calling party shall attach to the Company and where such number is published or disclosed by a Company employee, the Company's liability shall be limited to and satisfied by a refund of any monthly charges which the Company may have made for such Non-Publish listing service. A8 The Company reserves the right to forward the name, address and telephone number of Non-Publish telephone number service customers to government agencies authorized by ordinance to establish E911 service and/or subscribing to or providing E911 service. A9 Non-Publish directory service telephone numbers associated with the line used by the calling party to place outgoing calls may be forwarded to subscribers of calling number ID. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 9 Ziply Fiber Original Sheet 4 DIRECTORY LISTINGS COMPOSITION OF LISTINGS Al Name B1 Business Service (If questions arise regarding the right of a customer to list the name of a business or to use the trade name of another,the Company may require written authority from the owner of such name or trade name prior to the insertion or continuance of such listing.) C1 The name of a subscriber C2 The name of each business enterprise, which the subscriber conducts C3 The name of a corporation, which is the parent or subsidiary of the subscriber B2 Residence Service C1 The name of the subscriber C2 Another authorized residential name C3 Dual name listings for authorized by the subscriber i.e. Smith, Mary and John C4 Name of a church that includes "parsonage", "rectory", "parish house", "church study" or a descriptor that indicates it is part of a domicile A2 Designation A designation can be used on a business service to assist the public in calling but not to advertise the business. A3 Address Each customer may, but does not have to, include the house number and street name of the residence service is provided. A customer may provide an alternate address like a PO Box that is a valid mailing address. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 9 Ziply Fiber Original Sheet 5 DIRECTORY LISTINGS TYPES OF LISTING Al Primary Listing—One listing,termed the primary listing, is provided without charge for each customer service whether billed by the same monthly statement or by separate statements for service provided by an entity with directory listing agreement. A2 Additional Listing — A general term to denote any listing, regardless of the form, in addition to the primary listing. It may be a second listing of the primary number with different name or a listing for a telephone number for the same customer service. It may also be a cross reference listing which is a referral without a telephone number to another listing i.e JC Penney's see Penney's. A business class of service may have a residential additional listing in order to populate a record in the residential section of a directory. A3 Foreign Exchange Listing —A listing appearing in a directory other than the directory in which local exchange service if furnished or associated with a service provider that does not have an directory listing agreement in place. A4 Extra Lines of Information —descriptive text that does not have a telephone number. A5 Non-Listing - A listing that is available in directory assistance but not printed in the telephone directory. A6 Non-Publish—A telephone number that is not listed in either directory assistance or in the telephone directory. PERSONALIZED TELEPHONE NUMBER SERVICE (PTN) Al Personalized Telephone Number Service (PTN) provides the customer with a telephone number that the customer specifically requested. A2 The customer has no property right in the telephone number nor any right to continuance of service through any particular central office, and the utility may change the telephone number or central office designation of a customer whenever it considers it necessary in the conduct of its business. A3 If the utility finds it necessary to change the PTN customer's telephone number, the PTN customer will be granted a refund of the service charge. A4 All customer requested telephone numbers are subject to availability and provided at the discretion of the utility. A5 PTN will not be offered to business (800) service. A6 All personalized telephone numbers will appear as a numeric listing in the telephone directory. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 1 CENTREX DIGITAL SERVICE INDEX SUBJECT SHEET NO. Basic Features and Services 4 Conditions 6 Enhanced Features and Services 5 Intragroup Line Rates 3 Standard Services 3 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 2 CENTREX DIGITAL SERVICE APPLICABILITY Centrex Digital Service (CDS) is a central office based touchtone service provided from the telephone company's suitably equipped digital central office facilities. This is a central office service which is an alternative to customer PBX, multifunction systems, and Key Telephone Systems (KTS). This service can also be used to enhance existing key telephone systems. CDS consists of Centrex access lines, intragroup lines, and optional features packages plus an assortment of optional features. The service does not include any customer premises equipment. Access lines are priced subject to the utility's Price List. The equipment permits lines connected to the service to dial each other and to dial outgoing calls directly. Incoming calls are received by direct inward dialing from the calling party to the station line or through a console attendant. The number of access lines which will be allowed to access the network at any given time will be restricted by virtual facility group (VFG) software. This number will be based on the individual customer's traffic requirements, and these lines will be designated as unrestricted access lines or trunks. The remainder of the access lines will be designated as intragroup lines. RATES Al In lieu of rates specified below, business or residence one-party rates, Schedule No. A-1, Network Access Line Service, are applicable to those lines designated as unrestricted outside access lines. For enhancement of KTS service KBL rates apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 3 CENTREX DIGITAL SERVICE RATES (continued) A2 Intragroup line rates are applicable to all restricted access lines in a business group service arrangement. Nonrecurring Monthly Charge Rate Intragroup calling services, each intragroup line. $7.75 A3 Installation and/or change charges as set forth in Schedule No. A-5 Service Charges, are applicable to access lines and intragroup calling service lines. A nonrecurring charge is applicable per line or station (under Rates A5 and A6) applies to any service and feature changes added after the initial service installation. A4 Standard Services included at no additional charge with each Centrex Access Line and intragroup calling service line. B1 Code Restrictions B2 Dial Pulse Conversion B3 End-to-End Signaling B4 Flexible Intercept B5 Off-Premises Station and Extensions B6 Station-to-Station Calling B7 Direct Inward Dialing (DID) B8 Direct Outward Dialing (DOD) B9 Station Toll Billing " See Rates A3. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 4 CENTREX DIGITAL SERVICE RATES (continued) A5 Basic Features and Services Monthly Rate B1 Basic Centrex feature and service package per Centrex Access Line and Intragroup Calling Service Line C1 2 - 100 lines, each line $3.75 C2 101 to 200 lines, each line 3.50 C3 Additional features or services, each .25 B2 Each basic centrex feature and service package (IBNA or IBNB) may include up to a total of six of the following standard features or standard services (or combination thereof). Additional features are $.25 (IBAF) each: C1 Standard Features D1 Automatic Line D2 Call Forward (includes the following) E1 All Calls (with remote activation) E2 Busy E3 No Answer D3 Call Pickup D4 Call Transfer D5 Call Waiting including: E1 Cancel Call Waiting D6 Call Hold D7 Speed Call 8 21 D8 Speed Call 30 D9 3 Way Calling D10 Consultation Hold D11 Make Set Busy D12 Distinctive Ring zb This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 5 CENTREX DIGITAL SERVICE RATES (continued) A5 Basic Features and Services (continued) B2 Each basic centrex feature and service package (IBNA or IBNB) may include up to a total of six of the following standard features or standard services (or combination thereof). Additional features are $.25 (IBAF) each: (continued) C2 Standard Services D1 Fully Restricted -Class of Service D2 Semirestricted -Class of Service D3 Toll Restricted -Class of Service D4 Unrestricted Service -Class of Service D5 Dictation Access and Control (DTMF only) D6 Hunting D7 Loudspeaker to Radio Paging Access D8 Night Service- Flexible D9 Storing of 24 Dialed Digits D10 Tie Line Access D11 WATS Access Monthly A6 Enhanced Features and Services Rate B1 Individual enhanced features and services, each line C1 Virtual Facility Group27 $.75 C2 Line Arranged for Electronic Business Set 1.50 27 The Virtual Facility Group rate applies only to those lines designated as centrex access lines. The VFG rate does not apply if the customer requests the same number of access lines as stations. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 6 CENTREX DIGITAL SERVICE CONDITIONS Al All equipment provided by the customer must be compatible with the services and equipment provided by the utility. A2 Service is only offered where utility facilities are available. A3 Service area is limited to manufacturer's equipment specifications. A4 The minimum charge for service provided under this Price List shall be one month except where termination agreement is required. A5 Extended Area Service(EAS) is provided with this service in the event the customer's central office exchange has EAS. A6 Rates for this service over 200 lines may be provided under specific contract/agreement. A7 Intragroup Calling Service rates apply to all lines not designated as outside access lines (trunks) and restricted by the Virtual Facility Group feature to intragroup calls. A8 The quantity of outside access lines will be designated based on the individual customer's traffic requirements as determined by traffic engineering. A9 The customer must subscribe to a minimum of two centrex lines. Touchtone service is included with all centrex lines. A10 The utility will furnish one alphabetical and one classified directory listing without charge per system. Additional listings will be offered subject to the provisions outlined in Schedule No. A-6, Directory Listings of this Price List, or may be provided free if, in the judgment of the utility, such listings will improve service to the public, reduce utility operating costs, or both. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 10 Ziply Fiber Original Sheet 7 CENTREX DIGITAL SERVICE CONDITIONS (continued) A11 Explanation of Terms B1 Intragroup calling service lines - lines designated as restricted lines, which provide communication paths for calls within the customer location. B2 The Virtual Facility Group (VFG)-A software package, which simulates a trunk group such that the number of centrex lines which have access to the network, at any one time, is restricted. B3 Primary Service Location - The continuous property designated by the customer as the primary location and/or at which the attendant's console position may be located. B4 Secondary Service Location - Each different premises of the same customer, not within the primary location, served by one or more stations of the same system. Stations in secondary locations may be served by primary or satellite switching equipment and may be provided at secondary locations where it is more economical than extending lines from the primary switching equipment. B5 Line Arranged for Electronic Business Set- Centrex line arranged for the use of customer provided Electronic Business Sets. Al2 Additional descriptions and limitations of the features and services listed under RATES are maintained in the utility's service office. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 1 MISCELLANEOUS SERVICE INDEX SUBJECT SHEET NO. Number Reservation Service 2 Conditions 3 Electronic Bill Presentment and Payment(EBPP) 4 Applicability 4 General 4 Rates 4 Conditions 4 Business Traffic Study Service 5 Applicability 5 General 5 Rates 5 Conditions 5 Convenience Fee 6 General 6 Rates 6 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 2 MISCELLANEOUS SERVICE Al Number Reservation Service APPLICABILITY Applicable to number reservation service furnished in connection with business and residence services as provided in Schedule No. A-1. TERRITORY Within the exchange area of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Monthly Rate28 Number Reservation Service - each telephone $3.50 zs In addition to special service charge as shown in Section 9. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 3 MISCELLANEOUS SERVICE Al Number Reservation Service CONDITIONS 131 Number Reservation Service is provided to reserve exchange telephone number(s) for a period not to exceed nine months per year. 132 The subscriber may request that the reservation period be extended beyond what he specified before the reservation became effective. The request for such an extension of the reservation period shall be treated as a new application for this service (except that the maximum of the reservation period shall continue to be measured from the date the reservation originally became effective), and all non-recurring charges and monthly rates for the period of the extension are to be paid at the time the request for the extension is made. B3 When a telephone number is reserved, the telephone number and associated listing(s)will appear in the next regularly published directory, if the applicant requests. B4 The charges specified in this schedule shall not apply to the reservation of a telephone number that is part of an application for the establishment or reestablishment of service, to be accomplished within thirty days of the date on which the application is made. The monthly rates specified shall apply to each calendar month, or portion thereof, during which the service is furnished. B5 Number Reservation Service does not guarantee the availability of necessary facilities to reestablish a working telephone number. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 4 MISCELLANEOUS SERVICE A2 Electronic Bill Presentment and Payment(EBPP) B1 APPLICABILITY EBPP provides residential and business customers an option to receive their telephone bill electronically and pay their bill online. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing EBPP Services as said exchanges are defined on the maps contained in this Price List. B3 GENERAL Online Bill Payment program is an optional service that allows customers to view and/or pay their telephone bill on-line. The electronic bill will include the bill face (front and back), and bill messages. Customers can visit the website ZiplyFiber.com to register, view invoices and make either one time or recurring payments, via Credit Card or ACH transaction payments. Business Customers will only have the option of making payments via the Automated Clearing House method. Once a customer registers for EBPP, they will be provided a paper bill and an electronic bill for a two-month period. After two billing cycles of duplicate billing, the paper bill will be discontinued and the customer will continue to receive the on-line version of their bill. If a customer chooses to continue to receive both a paper copy and an electronic copy of their bill after the initial two-month period,the following monthly recurring charge will apply. B4 RATES Monthly Rate • Rate for both a paper copy and an electronic bill copy $2.00 B5 CONDITIONS 1. The EBPP is an optional Service. 2. The utility will send an electronic notification to the customer's designated email address when the bill is available on-line. 3. EBPP is available where technically feasible. 4. Service Charges as specified in the Price List, Schedule A-5 do not apply to this service. 5. Bill Inserts will be provided separately either electronically or via U.S. Mail service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 5 MISCELLANEOUS SERVICE A3 Business Traffic Study Service B1 APPLICABILITY Applicable to business customers requesting Business Traffic Study Service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing Business Traffic Study Service as said exchanges are defined on the maps contained in this tariff. B3 GENERAL Business Traffic Study Service provides performance reports of call capacity for originating and terminating traffic on access lines, trunk groups or hunt groups. The traffic study report enables business customers to determine how many calls terminate successfully compared with the number of calls that reach a station-busy condition. B4 RATES Set up Charge and first week per access line or trunk group $60.00 Each additional week per access line or trunk group $25.00 B5 CONDITIONS 1. At the customer's request traffic studies will be performed on access lines, trunk groups or hunt groups that are provided by the Company. 2. A separate traffic study report is required for each access line, hunt line, or trunk group. 3. Business Traffic Study Service is available to business customers and only where technically feasible. 4. Traffic study detail requested by the customer will be limited to calls that originate or terminate on the Company's network. 5. Studies will not be performed on toll-free or pay-per-call type telephone numbers. 6. Studies are done in 7-day intervals. 7. Types of studies include (but are not limited to): Line or Trunk Study Remote Call Forward Study Multiline Hunt Group Study ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 11 Ziply Fiber Original Sheet 6 MISCELLANEOUS SERVICE A4 Convenience Fee 131 GENERAL A convenience fee is a charge that is added onto a customer's account if a customer makes a payment using a Company Representative. The customer is informed by the Company Representative of the applicable charges prior to processing the payment. The charge will be collected at time of payment processing. This fee will not apply if: • The automated payment systems are unavailable due to system outages. • At the time payment is made, the customer agrees to sign up for automatic bill payment. • Payment is taken for a deposit. • The payment is for a Government account. B2 RATES Nonrecurring Charge Convenience Fee, per occurrence $10.00 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 12 Ziply Fiber Original Sheet 1 INTEREXCHANGE RECEIVING SERVICE INDEX SUBJECT SHEET NO. Interexchange Receiving Service 2 Conditions 2 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 12 Ziply Fiber Original Sheet 2 INTEREXCHANGE RECEIVING SERVICE APPLICABILITY Applicable to interexchange receiving service. TERRITORY Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Rate Per Month Each interexchange receiving service $19.60 CONDITIONS Al Interexchange receiving service is available to customers with business individual line service(except coin box service), business private branch exchange service, or order receiving equipment service at the receiving exchange. A2 The customer to interexchange receiving service will be billed for all interexchange messages to him for patrons in the exchange area. Regular station-to-station rates are applicable to interexchange messages under this schedule. A3 A telephone number designation will be assigned to each service subscribed for and will be listed in the Company's telephone directory. Only calls to this number and which originate in the exchange area will come within the scope of the service under this schedule, and then only where an interexchange rate is applicable from the calling telephone to the service in the receiving exchange. A4 Interexchange receiving service will be available until connecting companies discontinue the offering of this service. A5 Interexchange receiving service will not be provided in connection with foreign exchange service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 1 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) APPLICABILITY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Integrated Services Digital Network- Primary Rate Interface, (ISDN-PRI), as said exchanges are defined on the maps contained in this Price List. TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing ISDN-PRI service as said exchanges are defined on the maps contained in this Price List. GENERAL Al ISDN-PRI is an intraLATA group of offerings supported by the ISDN architecture. A2 ISDN-PRI provides a method of access to the telephone network called Primary Rate Access. Primary Rate Access is an ISDN based, DS1 access link to the telecommunications network and provides integration of multiple voice and data transmission channels on the same line. The service will initially provide connectivity between an ISDN PBX or other ISDN compatible CPE and a serving central office. The basic channel structure for Primary Rate Access is twenty-three (23) 64 Kbps B channels and one (1) 64 Kbps D channel. Options are available for plus or minus 23 B channels. These channels may be used to connect the customer's CPE to the Public Circuit Switched Network (i.e. outward, inward, two-way trunks, and WATS/800 Service access lines). B1 ISDN-PRI is a service for the transmission of digital signals only. Clear Channel Capability and Extended Superframe Format are inherent to the service. B2 Unless specified the regulations for ISDN-PRI apply in addition to the regulations set forth in the Rules and Regulations of this Price List. B3 ISDN-PRI is provided within a LATA from central offices where appropriate ISDN facilities are available. Service inquiries will be necessary to determine availability. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 2 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) RATES Al All usual and applicable Service Charges as specified in the Schedule No. A-5, apply to the activation, move, or change of channel equivalents within ISDN-PRI service packages as well as for installation of the basic system. A2 ISDN-PRI Service Components B1 The service components listed below are required at a minimum, for the customer to have ISDN-PRI Service. NRC/ Monthly Installation Rate Primary Rate Access Line Per ISDN Circuit (per PRI Link) -Month-To-Month 1-4 $1,500.00 $230.00 -One Year Contract 1-4 1,500.00 220.00 -Two Year Contract 1-4 1,500.00 215.00 -Three Year Contract 1-4 1,500.00 210.00 Primary Rate Interface Per ISDN Circuit (per PRI Link) -Month-To-Month 1-4 $ 940.00 -One Year Contract 1-4 875.00 -Two Year Contract 1-4 830.00 -Three Year Contract 1-4 810.00 Backup D-Channel** -Month-To-Month $100.00 $50.00 -One Year Contract 100.00 40.00 -Two Year Contract 100.00 35.00 -Three Year Contract 100.00 30.00 * Installation Nonrecurring Charges for Primary Rate Access Line as specified on Sheet 3 are all inclusive for ISDN circuits. ** In a Facility Associated Signaling (FAS) arrangement for a customer with more than one (1) trunk group, a backup D-channel will be required for each trunk. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 3 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) RATES (Continued) A3 Optional Feature 131 The following are optional features that may be ordered with ISDN-PRI. NRC/ Monthly Installation Rate Call by Call Integrated Service Access Feature Selection (Per PRI Link) -Month-To-Month $100.00 $50.00 -One Year Contract 100.00 40.00 -Two Year Contract 100.00 35.00 -Three Year Contract 100.00 30.00 Incoming Call Identification (ICI, Per PRI Interface) -Month-To-Month $100.00 $50.00 -One Year Contract 100.00 40.00 -Two Year Contract 100.00 35.00 -Three Year Contract 100.00 30.00 A4 Service Charges B1 Service Installation Charges are applicable for each ISDN-PRI Link (which includes the Primary Rate Access Line and Primary Rate Interface)ordered, for receiving and recording information and or taking action in connection with a customer's request, and processing the necessary data. These charges include engineering design, common centralized testing, and coordination. B2 Service Order Charge - Subsequent is applicable for receiving and recording information and or taking action in connection with a customer's inside move or transfer of service responsibility request, and processing the necessary data on an existing PRI Link (which includes the Primary Rate Access Line and the Primary Rate Interface. A Service Order Charge- Subsequent is applicable for each PRI Link associated with the customer request (in lieu of a Service Installation Charge). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 4 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) RATES (Continued) A4 Service Charges (Continued) B3 Access Line Work Charges are applicable per Primary Rate Access Line,for the termination of a channel at a customer's premises or for termination change at the same premises. Only one Access Line Work Charge applies when more than one channel service of the same type is terminated or moved at the same premises at the same time. B4 Charges for ISDN-PRI Service C1 Service Change Charge per PRI Link Nonrecurring Charge Changes in 'D' channel or Trunk Group configurations $350.00 C2 Access Line Work Charge per PRI Link Nonrecurring Charge Access Line Work Charge (Per Visit) See Note 1 Note 1 — Refer to Section 9, Sheet 2 of this Price List for applicable rates. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 5 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) SPECIAL CONDITIONS Al ISDN Service is furnished only from central offices that have been equipped to provide this capability and is subject to central office switching capacity, availability of features, and outside plant facilities. A2 The Company shall not be responsible if changes in any of the equipment, operations, or procedures of the Company utilized in the provision of PRI, render any facilities provided by the customer obsolete, requiring modification or alteration of such equipment or system, or otherwise affect its use or performance. A3 The customer will be responsible for providing compatible Customer Premise Equipment (CPE) with the ISDN-PRI Interface. A4 Digital transmission rates at speeds less than those indicated may occur as a function of the particular CPE furnished by the user. A5 Temporary suspension of service is not available with ISDN-PRI. A6 Minimum subscription period is month-to-month. A7 Reserved For Future Use. A8 Telephone numbers transmitted via the optional Incoming Call Identification feature are intended solely for the use of the ISDN-PRI subscriber. Resale of this information is prohibited by this Price List. A9 In a Facility Associated Signaling (FAS) arrangement for a customer with more than one (1) trunk group, a backup D-channel will be required for each trunk. A10 Each ISDN-PRI digital transport facility can support a maximum of 4 trunk groups per T-1 facility.Within the two-way digital transport facilities,for all 24 trunks or up to 4 trunk groups on each ISDN-PRI, only one telephone number can be pointed to that group. Each group cannot have 24 individual telephone numbers and or 24 individual trunk groups. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 6 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) SPECIAL CONDITIONS (Continued) All Non-facility Associated Signaling (NFAS) provides the capability to serve multiple DS1's over a single D-Channel (NB+D). This feature can be ordered where switch capabilities exist as stipulated in the vendor technical documentation. When NFAS is selected,the customer will order one ISDN-PRI service arrangement with twenty-three (23) B channels and one (1) D channel. Additional ISDN-PRI service arrangements are ordered with twenty-four (24) B channels at rates and charges provided in Schedule No.A-10, Rates A4.134.C1. The D channel activated on the initial arrangement serves the additional ISDN-PRI arrangements. If a customer desires, he may also request a back-up D channel with the NFAS option (NB+2D). It is recommended that D channels be provisioned in separate ISDN-PRI service arrangements. Al2 Customer(s) requesting route or type of construction, which is feasible but differs from that determined by the Utility, and the Utility concurs, shall be responsible for the additional cost in accordance with "Line Extension". Charges described in the Utility's Price List, Schedule No. A-11. DEFINITIONS Al B Channel - A bi-directional synchronous channel capable of supporting 64 Kbps of digital transmission. A2 D Channel - A 64 Kbps digital signaling only channel for call establishment when used with Primary Rate Access. A3 64 Kbps Clear Channel Capability (CCC) - A B channel connection that provides end-to-end digital connection in which all 64 Kbps of bandwidth are available for customer use. A4 PRI Link-A PRI Link is comprised of a Primary Rate Access Line and a Primary Rate Interface. APPLICATION OF RATES Al ISDN-PRI Primary Rate Access Lines furnished between a serving central office and the customer-designated premise will be charged at rates per each Primary Rate Access Line. A2 Nonrecurring charges will not be applicable for the Primary Rate Access Line or interoffice channel facilities when upgrading an existing DS1 Service to an ISDN-PRI service arrangement. A3 ISDN-PRI Primary Rate Access Line rates if applicable apply in addition to Primary Rate Interface. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 7 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) SERVICE COMPONENTS Al The customer may choose any number of channels up to twenty-three (twenty-four with NFAS described below) per Primary Rate Access (facility) to be active with a corresponding number of services (i.e. inward/outward trunks, WATS Lines, 800 Service) selected. The customer may also choose to have more services selected than channels available for specific applications. The total number of communication paths may not exceed the number of channels subscribed. A2 The components of ISDN-PRI Service will be as follows: - Primary Rate Access Line - Primary Rate Interface 131 Primary Rate Access Line - will provide a four-wire access loop from the customer premises to the serving central office. The transmission of this loop supports Clear Channel Capability. B2 Primary Rate Interface - provides the multiplexing to support up to twenty-three (23) B channels at 64 Kbps and one (1) D channel for signaling also at 64 Kbps. When Non- Facility Associated Signaling (NFAS) is ordered, the Primary Rate Interface can provide up to twenty-four(24) B channels at 64 Kbps. C1 Voice calls may be completed to both ISDN and non-ISDN lines. C2 Data Transmission on the B channel will be circuit switched at 64 Kbps within the switch and between ISDN compatible central offices. ISDN interconnection to non- ISDN equipped central offices may be potentially subjected to analog transmission or sub-rated to 56 Kbps. C3 The customer may choose to subscribe to additional non-exchange based services. Initial choices for these services will be WATS and 800 Service. The subscription to these services is in addition to the charges for ISDN-PRI service. OPTIONAL FEATURES Al Call-by-Call/Integrated Service Access Feature Capability - This optional feature will allow the customer to dynamically allocate the use of channels for ISDN-PRI service. The customer may also choose to subscribe to more services than channels and dynamically change the services in use. A2 Incoming Call Identification-This optional feature provides the customer with the telephone number of the calling party. Incoming call identification is provided via the D channel associated with incoming calls on a B channel to a PBX. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 8 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) BUNDLED SERVICE GENERAL Al Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) Bundle Service is an optional business package that provides a digital trunk with 23 B-channels for circuit switched voice and data and 1 D-Channel for signaling plus Caller ID and the option of Direct Inward Dialing (DID) numbers. APPLICABILITY Al Applicable to network services provided in accordance with Integrated Services Digital Network (ISDN)—Primary Rate Interface (PRI) Bundle Service standards. TERRITORY Al Within all exchange areas as those areas are defined by maps filed as part of this Price List. RATES Monthly Rate 2-Year Term ' ISDN-PRI Bundle $575.00 ISDN-PRI Bundle with 20 DID Numbers 590.00 ISDN-PRI Bundle with 50 DID Numbers 595.00 ISDN-PRI Bundle with 100 DID Numbers 600.00 3-Year Term ' ISDN-PRI Bundle $475.00 ISDN-PRI Bundle with 20 DID Numbers 490.00 ISDN-PRI Bundle with 50 DID Numbers 495.00 ISDN-PRI Bundle with 100 DID Numbers 500.00 5-Year Term ' ISDN-PRI Bundle $425.00 ISDN-PRI Bundle with 20 DID Numbers 440.00 ISDN-PRI Bundle with 50 DID Numbers 445.00 ISDN-PRI Bundle with 100 DID Numbers 450.00 ' Nonrecurring Charges do not apply to the initial installation of an ISDN-PRI Bundle. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 13 Ziply Fiber Original Sheet 9 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (PRI) BUNDLED SERVICE CONDITIONS Al ISDN PRI Bundle Service is available where technically feasible. A2 The bundles are offered for 2-, 3- and 5-year term commitments. A termination fee of 50% of the Monthly Recurring Charges will incur for the remainder of the term commitment period. A3 A customer may convert an existing term commitment to a new term commitment prior to the completion of the existing term without penalty. The customer will be charged a Service Order Charge - Subsequent as specified in Schedule A-10 of this Price List for the change and will pay the current rates in effect for the term commitment chosen. A4 When a customer's serving office is not suitably equipped and/or the customer chooses to subscribe to ISDN-PRI Service from another central office, the customer will utilize the dialing plan associated with the designated ISDN-PRI central office. For PRIs served from an alternate central office, the normal PRI rates will apply in addition to the charges for Special Transport Termination and Special Transport (Mileage). A5 ISDN-PRI customers who are served from a foreign node may request to have their service provided from their local central office when facilities become available at that office. The Service Order Charge - Initial and nonrecurring charges for T-1s and ports will be applicable, and termination charges will not apply on that transfer provided that the quantity of T-1 s and ports are preserved. Customers who choose to continue service from a foreign node will be subject to the monthly rate for interoffice facilities. In addition, a number change generally will be required on any transfer from a foreign node to a local central office. A6 Ports will be provided at the T-1 level only. A7 Customer provided equipment used to connect to ISDN-PRI Bundle Service must meet Company requirements. A8 The Company shall not be responsible to the customer if changes in any of the facilities, operations, or procedures utilized in the provision of ISDN-PRI Bundle Service render any equipment provided by a customer obsolete or require any modification or alteration of such equipment or system or otherwise affect its use or performance. A9 The customer must subscribe to services and specify each type of traffic that will be transported across the ISDN-PRI Bundle Service port (i.e., DID, DOD). All rates and regulations for these services will apply. The bundle is offered as flat rate voice with measured data. Usage charges generated by using ISDN-PRI will be measured and billed in accordance with the rates specified in this Price List. A10 Appropriate nonrecurring charges apply for installation of and changes to ports, T-1s and features ordered by the customer except as set forth in Rates preceding. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 14 Ziply Fiber Original Sheet 1 PROMOTIONAL OFFERINGS GENERAL PROVISIONS Al Occasionally, the Company may run promotions, or conduct market research on selected services. During these periods the Company may provide designated Price Listed services at rates lower than those listed in this Price List. These offers are temporary in nature and will not constitute price changes. 131 For local network exchange access line services, the Company may offer a full or partial waiver of non-recurring charges. 132 For services other than local network exchange access line services, the Company may waive or reduce the monthly rate for the duration of the promotion or market research trial. Customers will be notified of the availability and duration of such offerings. A2 These promotional offerings shall be generally available to all similarly-situated customers during the term of the offer. However, such offers may be limited for certain subscribers based on facilities and service availability. A3 For any basic local exchange service promotional offer,the Company shall file with the Commission a description of the offer fifteen working days before its commencement. A4 The Company's notification to customers and the Commission will specifically describe any geographic or other reasonable limitations to the promotion. Notification to the Commission will also specifically explain why such limitations, if any, are included in each promotion. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 1 BUNDLED SERVICES INDEX SUBJECT SHEET NO. Business Select 5 General 5 Rates and Charges 6 Feature5 Pack Package 8 General 8 Rates and Charges 9 Choices 10 Applicability 10 General 10 Rates 12 Conditions 13 Digital Phone Service—Grandfathered as of May 6, 2019 39 Applicability 39 General 39 Rates 39 Conditions 40 Small Business Solutions 14 Applicability 14 Territory 14 General 14 Rates 19 Conditions 21 Small Business Connections 23 Applicability 23 Territory 23 General 23 Rates 30 Conditions 32 Small Business Advantage 34 Applicability 34 Territory 34 General 34 Rates 36 Conditions 37 ISSUED: DECEMBER 28, 2022 EFFECTIVE: JANUARY 15, 2023 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 2 BUNDLED SERVICES INDEX SUBJECT SHEET NO. Business Unlimited Service 42 Applicability 42 General 42 Rates 42 Conditions 43 Digital Phone 100—Grandfathered as of May 6, 2019 44 Applicability 44 General 44 Rates 45 Conditions 45 Business Essentials 48 Applicability 48 Territory 48 General 48 Rates 48 Conditions 49 OneVoice Applicability 51 Territory 51 General 51 Conditions 51 Rates 52 Commercial Voice Unlimited - Grandfathered 53 Applicability 53 General 53 Conditions 53 Rates 54 Digital Phone X1 Service—Grandfathered as of May 6, 2019 55 Applicability 55 Territory 55 General 55 Rates 56 Conditions 56 Digital Phone X1 Plus Service—Grandfathered as of May 6, 2019 58 Applicability 58 Territory 58 General 58 Rates 59 Conditions 59 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 3 BUNDLED SERVICES INDEX SUBJECT SHEET NO. Business Metro Service 62 Applicability 62 Territory 62 General 62 Rates 63 Conditions 63 UnlimitedlD—Grandfathered as of May 6, 2019 64 Applicability 64 Territory 64 General 64 Rates 66 Conditions 66 Digital Phone Unlimited (Challenger) 68 General 68 Conditions 68 Rates 70 Digital Phone Unlimited Plus (Challenger) 71 General 71 Conditions 71 Rates 73 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 4 BUNDLED SERVICES INDEX SUBJECT SHEET NO. Business Nationwide Unlimited Service II -Grandfathered 78 Applicability 78 Territory 78 General 78 Rates 79 Conditions 79 Business Local Unlimited II -Grandfathered 81 Applicability 81 Territory 81 General 81 Rates 82 Conditions 82 Digital Phone Essentials 83 General 83 Conditions 83 Rates 86 Digital Phone Unlimited 86 General 86 Conditions 86 Rates 88 Digital Phone Unlimited Plus 89 General 89 Conditions 89 Rates 89 Simply Unlimited Service-Leader- Grandfathered 92 Applicability 92 Territory 92 General 92 Rates 93 Conditions 93 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 5 BUNDLED SERVICES Select 131 General C1 Business Select Service Business Select does not include an access line. Customers subscribing to this plan may select up to five (5)of the following services/features. • Anonymous Call Block/Rejection • Basic Call Forward • Call Waiting/Cancel Call Waiting • Caller ID Name Only 29 • Caller ID with Name 29 • Distinctive Ring • Selective Call Rejection • Speed Call 8 30 • 3 Way Calling • Priority Call •*69 Call Return z9 May select only one Caller ID feature �0 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 6 BUNDLED SERVICES Al Select (Cont'd) B1 General (Cont'd) C2 All rules, regulations and limitations as specified elsewhere in this Price List for the respective services/features requested in a Business Select plan shall apply. B2 Rates and Charges C1 The Company reserves the right to waive the Service Order Charge - Subsequent as specified in Schedule A-5 for a period of ninety(90)days from the effective date of this Price List. The waiver applies to the initial request for a Business Select plan in association with an existing, additional or move from one location to another for a residential or business individual flat rate line. After the waiver period the applicable service order charge mentioned above will apply to a request for a Business Select plan. C2 Service Charges are not applicable for a Business Select plan provided at the same time as the initial installation for a residence or business individual flat rate line service. C3 Service Charges as specified in Schedule A-5 of this Price List do not apply for customer requests involving only additions, deletions or changes to the services/features of an existing Business Select plan. C4 Existing Business Select customers cannot take advantage of promotions for any of the individual services/features specified in Schedule A-12, A1.B1 C2, C3 and C4, preceding unless specifically allowed by the terms and conditions of the promotion. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 3Id Revised Sheet 7 Cancels 2nd Revised Sheet 7 BUNDLED SERVICES Al Select (Cont'd) B2 Rates and Charges (Cont'd) C5 Business Select plan is provided at the following rates. MONTHLY RATE Business Plus Per individual flat rate business $29.95 Line— Includes choice of up to 5 (I) services/features as specified in Schedule A-12, Al C4, preceding. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 8 BUNDLED SERVICES A2 Feature5 Pack Package B1 General C1 Feature5 Pack Package includes Caller ID with Name and, Call Forward31 features plus three additional features as listed below. Business customers subscribing to the package are entitled to unlimited use of the selected features. C2 In addition to Caller ID with Name, and Call Forward, customers' subscribing to this package will also be able to select three (3)features from the following list: • Call Waiting/Cancel Call Waiting • *69 Call Return • 3 Way Calling Hunting • Speed Call 8 32 C3 All rules, regulations and limitations as specified elsewhere in this Price List for the respective service/features requested in the Feature5 Pack Package shall apply. C4 A description of services and special conditions pertaining to the features as specified in General C1, C2 and C3, preceding are listed in Schedule A-1 of this Price List. * May select only one Speed Call feature. 31 Customers may select their Call Forward features from the following: Basic Call Forward, Call Forward Busy, Call Forward No Answer and Call Forward Busy/No Answer. 32 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 3Id Revised Sheet 9 Cancels 2nd Revised Sheet 9 BUNDLED SERVICES A2 Feature5 Pack Package (Continued) B2 RATES C1 The Feature5 Pack Package is provided in conjunction with single- party business access line service. The applicable single party business access line charges apply. C2 The Company reserves the right to waive the Service Order Charge—Subsequent as specified in Schedule A-5 for a period of ninety (90) days from the time the Feature5 Pack Package is available in the serving Wire Center. C3 Service Charges as specified in Schedule A-5 of this Price List do not apply for customer requests involving only additions, deletions or changes to the service/features of an existing Feature5 Pack Package. C4 Existing Feature5 Pack Package customers cannot take advantage of promotions for any of the service/features specified in General C1, C2, and C3), preceding unless specifically allowed by the terms and conditions of the promotion. C5 Feature5 Pack Package is provided at the following rates: MONTHLY RATE Feature5 Pack Package and three additional features • Per individual business line - $18.95 (I) Includes two constants and 3 additional features as specified in General C1 and C2, preceding. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 1 st Revised Sheet 10 Cancels Original Sheet 10 BUNDLED SERVICES A3 Choices—Grandfathered as of April 15, 2022 131 APPLICABILITY Applicable to residence service. B2 GENERAL C1 Choices bundle offerings provide residential customers a combination of local services and features. The bundles include either one or two Flat Rate Residential Access Lines, a combination of enhanced calling features plus ten free local directory assistance calls. Customer's subscribing to those plans may select any or all of the following services/features for a monthly flat rate charge. • C2 Choices - Enhanced Line • One—Single Party Residential Access line • Anonymous Call Block/Rejection • Basic Call Forward • Call Forward Busy • Call Forward No Answer • Call Waiting/Cancel Call Waiting • Caller ID with Name 33 • Priority Call • Selective Call Acceptance • Selective Call Rejection • Speed Call 8 31 • Speed Call 30 35 • 3 Way Calling • Toll Restriction • Priority Call • *69 Call Return • 10 local Directory Assistance Calls 33 May select only one Caller ID feature. s4 May select only one Speed Call feature. This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. "May select only one Speed Call feature. ISSUED:APRIL 4, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 1't Revised Sheet 11 Cancels Original Sheet 11 BUNDLED SERVICES A3 Choices—Grandfathered as of April 15, 2022 (Continued) B2 GENERAL (Continued) • C3 Choices - Enhanced Line with Second Line • 0 Two—Single Party Residential Access Lines • Federal non-primary End User Common Line ("EULC") charge • Anonymous Call Block/Rejection • Basic Call Forward • Call Forward Busy • Call Forward No Answer • Call Waiting/Cancel Call Waiting • Caller ID with Name 36 • Priority Call • Selective Call Acceptance • Selective Call Rejection • Speed Call 8 3' • Speed Call 3031 • 3 Way Calling • Toll Restriction • Priority Call • *69 Call Return • 10 local Directory Assistance Calls s6 May select only one Caller ID feature. May select only one Speed Call feature. This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ss May select only one Speed Call feature. ISSUED: APRIL 4, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 12 Cancels4th Revised Sheet 12 BUNDLED SERVICES A3 Choices—Grandfathered as of April 15, 2022 (Continued) 133 RATES C1 The non-primary EUCL charge is included in the Choices - Enhanced Line with Second Line offering. All other applicable surcharges, and taxes will be billed separately. C2 The primary EUCL charge and all other applicable surcharges and taxes will be billed separately from the Choices bundle offerings. C3 Extended Area Service (EAS) rate additives that are separately billed and are in addition to the basic local service rates, will be billed as an EAS additive in addition to the package rate. C4 Service Charges as specified in Schedule A-5 of this Price List do not apply for customer requests involving only additions, deletions or changes to the services/features of an existing Choices bundle. C5 When a Choices plan is ordered at the same time as the installation or move of Local Exchange Service, the customer will receive a $10.00 credit per line for each line on which the plan is ordered. C6 Choices bundles are provided at the following rates: Monthly Rate Choices - Enhanced Line $52.00 (I) Choices - Enhanced Line with Second Line $85.00 (I) ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 13 BUNDLED SERVICES A3 Choices (Continued) 134 CONDITIONS C1 The bundles are available only where facilities are available and technically feasible. C2 The calling features are provided subject to their individual service regulations as specified in the applicable sections of the utility's Price List. C3 Choices bundles includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charges within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. C4 Customers may add or delete any features offered within the Choices bundles without a Service Order Charge. C5 Customers may change the Choices bundles without incurring a Service Order Charge. C6 The Choices bundles include an allowance for ten free local directory assistance calls (411 calls) per package offering, per monthly billing cycle. Multiple line packages are limited to a ten free call allowance per package—not per line. Unused free directory assistance calls may not be carried over to subsequent months. Directory assistance calls provided by other carriers are not subject to the 10 free call allowance. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 14 BUNDLED SERVICES A4 Small Business Solutions B1 APPLICABILITY Applicable to one-party business customers requesting Small Business Solutions. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices capable of providing Small Business Solutions as said exchanges are defined on the maps contained in this Price List. B3 GENERAL Small Business Solutions are package offerings available to business customers and include, as described below, either one or two business access lines, Call Forward Busy, Call Forward No Answer, and certain designated non-regulated and federally Price Listed or price-listed services. C1 Bundle 1 —Small Business Solutions— Enhanced Line D1 One Business Access Line31, including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 Dial-up Internet Service (Non-regulated) D3 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) s9 The business access line does not include PBX trunks or other business lines that are separately Price Listed with different rates from the regular Business One-Party access line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 15 BUNDLED SERVICES A4 Small Business Solutions (Continued) B3 GENERAL (Continued) C2 Bundle 2 - Small Business Solutions—Enhanced Line D1 One Business Access Line40, including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 1 Mbps/ 128 Kbps Asymmetrical Digital Subscriber Line Service(Federally Price Listed) D3 DSL Max Internet Service (Non-regulated) D4 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) C3 Bundle 3—Small Business Solutions— Enhanced Line with Second Line D1 Two Business Access Lines('), including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 Dial-up Internet Service (Non-regulated) D3 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) 41 The business access line does not include PBX trunks or other business lines that are separately Price Listed with different rates from the regular Business One-Party access line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 16 BUNDLED SERVICES A4 \Small Business Solutions (Continued) B3 GENERAL (Continued) C4 Bundle 4 - Small Business Solutions—Enhanced Line with Second Line D1 Two Business Access Lines41, including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 1 Mbps/ 128 Kbps Asymmetrical Digital Subscriber Line Service(Federally Price Listed) D3 DSL Max Internet Service (Non-regulated) D4 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) C5 Bundle 5- Small Business Solutions—Enhanced Line with Second Line D1 Two Business Access Lines41, including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 512 Kbps / 256 Kbps Asymmetrical Digital Subscriber Line Service (Federally Price Listed) D3 512 Kbps Business DSL Internet Service (Non-regulated) D4 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) 41 The business access line does not include PBX trunks or other business lines that are separately Price Listed with different rates from the regular Business One-Party access line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 17 BUNDLED SERVICES A4 Small Business Solutions (Continued) B3 GENERAL (Continued) C6 Bundle 6 - Small Business Solutions—Enhanced Line with Second Line D1 Two Business Access Lines42, including Call Forward Busy, Call Forward No Answer and local exchange service usage that would be otherwise subject to local budget measured service usage charges. D2 1 Mbps/512 Kbps Asymmetrical Digital Subscriber Line Service(Federally Price Listed) D3 1 Mbps Business DSL Internet Service (Non-regulated) D4 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federal and State Price Listed or Price-Listed) 41 The business access line does not include PBX trunks or other business lines that are separately Price Listed with different rates from the regular Business One-Party access line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 18 BUNDLED SERVICES A4 Small Business Solutions (Continued) B3 GENERAL (Continued) C8 Optional Services The following services may be added to any of the bundles above: D1 Small Business Solutions Select5 Choice of five of the following: Caller ID with Name Basic Call Forward 43 Call Waiting/Cancel Call Waiting Speed Call 8 44 or 30 3 Way Calling *69 Call Return Hunting45 43 In the Small Buisiness Solutions Select5 package, "Call Forward"forwards all calls to a user-changeable forward-to number. It overrides Call Forward Busy Line and Call Forward No Answer. "Basic Call Forward" is the name for"Call Forward" in some markets. They are functionally the same. 44 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 45 In the Small Business Solutions Select5 package, "Hunting"can be either Regular Hunt, which ends with the last number in the hunt group, or Circular Hunt, which searches all lines in a multiline hunt group, regardless of point of entry into the hunt group. The offered version will depend on its availability in the existing Price List. Call Forward Busy cannot be used with Hunting. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 19 BUNDLED SERVICES A4 Small Business Solutions (Continued) B3 GENERAL (Continued) C8 Optional Services (Continued) The following services may be added to any of the bundles above: (Continued) D3 Conference on Demand (Non-regulated) D4 Webexchange (Non-regulated) D5 Free one-inch Yellow Pages advertisement (Non-regulated) B4 RATES C1 Unless otherwise stated elsewhere in this section, Service Charges as specified in Price List schedule A-5 apply to the installation of individual components of the bundles. C2 Service Charges apply if the customer switches from a bundle to an unbundled service. C3 Service Charges do not apply if the customer switches to another Small Business Solutions bundle of greater value. C4 The customer may add or delete the services or features of theSmall Buisness Solutions Select5 package without incurring a Service Charge. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 2nd Revised Sheet 20 Cancels 1 It Revised Sheet 20 BUNDLED SERVICES A4 Small Business Solutions (Continued) B4 RATES (Continued) C5 Monthly Rates -------------------------Term---------------------- One Year Two Years Three Years Bundle 1 - Small Business Solutions— Enhanced Line $76.00 $74.00 $72.00 (I) Bundle 2 - Small Business Solutions— Enhanced Line $102.00 $98.00 $94.00 (I) Bundle 3 - Small Business Solutions— Enhanced Line with Second Line $120.00 $116.00 $112.00 (I) Bundle 4 - Small Business Solutions— Enhanced Line with Second Line $144.00 $140.00 $134.00 (I) Bundle 5 - Small Business Solutions— Enhanced Line with Second Line $170.00 $160.00 $152.00 (I) Bundle 6 - Small Business Solutions— Enhanced Line with Second Line $242.00 $224.00 $206.00 (I) Monthly Rate Small Business Solutions Select5 $ 11.95 (I) ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 21 BUNDLED SERVICES A4 Small Business Solutions (Continued) B5 CONDITIONS C1 A bundle is available only to Business customers who are served from a central offic in which all services in the bundle are offered and can be provided by the Compan to the customer. C2 The bundles are offered only under one-year, two-year, and three-year ter contracts. D1 If the Price List rates change during the term of the contract, the contra rates will remain in effect during the term of the customer's contract. D2 The customer may order additional bundles at the term rates of the contra during the term of the contract. The termination date for additional bundle shall be the termination date of the initial contract. D3 To cancel the contract before the end of the contract term,the customer mu provide at least 60 days advance written notice to the Company. The dat on which the contract will be cancelled shall be 60 days after the date o which the Company receives the notice, unless the notice specifies a late date of cancellation. D4 Early Termination Liability charges shall apply if the customer cancels on or more bundles before the end of the contract term. A bundle is considere to be cancelled if any of its component services are cancelled, unless th bundle is upgraded to a bundle of greater value. a. The early termination liability charges shall be calculated as follow For each cancelled bundle, with adjustments pursuant to paragrap b. below, a rate differential shall be determined, equal to th difference between the bundle rate under the contract and the bundl rate under a contract of the longest available term for which th customer's subscription, upon cancellation, would have otherwis qualified. For example, if the customer cancels in the second ye of a three-year contract, the rate differential would be the differenc between the rate under the three-year contract and the rate under two-year contract. If the cancellation occurs before the end of th minimum contract period, the rate differential shall be the differenc between the rate under contract and the month-to-month rates of th component services of the bundle listed in the utility's Price List. Th rate differential shall then be multiplied by the number of month (rounded to the next whole month)to which the customer subscribe to the bundle before cancellation. The result shall be the earl termination liability charge for the cancelled bundle. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 22 BUNDLED SERVICES A4 Small Business Solutions (Continued) B5 CONDITIONS (Continued) C2 The bundles are offered only under one-year, two-year, and three-year term contracts. (Continued) D4 Early Termination Liability (Continued) b. The calculations described in paragraph a. above shall exclude Asymmetrical Digital Subscriber Line (ADSL) service component rates of bundles when federally Price Listed termination charges apply to the ADSL service. C. The early termination liability charges described in paragraph a. above shall not apply to cancellation of bundles within 90 days of activation. d. In addition to the early termination liability charges described above, termination charges may apply to the ADSL service components of bundles in accordance with federally Price Listed termination charges for ADSL service. C3 The Small Business Solutions Select5 optional services associated with the bundles are not subject to the one-year, two-year, and three-year term commitments and are available on a month-to-month basis. C4 The Small Business Solutions Select5 package is available only in association with a Small Business Solutions bundle. C5 The bundle rate will appear as a single line item on the customer's bill. C6 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS rates will be billed separately and are in addition to the bundle rate. C7 All Interstate End User Subscriber Line Charges and other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C8 In order to receive the long-distance minutes included in the bundles, customers must select the Small Business Solutions LD long-distance plan of Northwest Fiber, LLC, with Northwest Fiber, LLC, selected at least as their InterLATA Primary Interexchange Carrier. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 23 BUNDLED SERVICES A5 Small Business Solutions Business Connections B1 APPLICABILITY Applicable to business customers requesting Small Business Solutions Business Connections. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices capable of providing Small Business Solutions Business Connections as said exchanges are defined on the maps contained in this Price List. B3 GENERAL Small Business Solutions Business Connections are package offerings available to business customers and include, as described below, one or two business or Centrex access lines, Basic Call Forward, Message Waiting Indication, Caller ID with Name and certain designated non-regulated and federally Price Listed or price-listed services. Listing of the non-regulated services and federally Price Listed or price-listed services is provided only for the purpose of clarity and does not imply that these services are subject to state regulatory authority. The prices listed herein are those for the regulated local and general exchange service portion of the bundles. C1 Bundle 1 D1 One Business Access Line, including Call Forward Busy Line and Call Forward No Answer, Caller ID Name and Number and local exchange service usage that would be otherwise subject to local measured service usage charges D2 High Speed Internet Service, a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services and 8 Email Boxes (Non- regulated) D3 One hundred (100)minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle (Federally Price- Listed) D4 White Page Bold Ad (Non-regulated) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 24 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C2 Bundle 2 D1 One Business Access Line, including Basic Call Forward, Caller ID with Name and local exchange service usage that would be otherwise subject to local measured service usage charges D2 Business Digital Subscriber Line(BDSL),a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services with Static IP and 10 Email Boxes (Non-regulated) D3 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle(Federally Price-Listed) D4 White Page Bold Ad (Non-regulated) C3 Bundle 3 D1 Two Business Access Line, including Call Forward Busy, Call Forward No Answer, Caller ID with Name and local exchange service usage that would be otherwise subject to local measured service usage charges D2 High Speed Internet Service, a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services and 8 Email Boxes (Non-regulated) D3 One hundred (100)minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle (Federally Price- Listed) D4 White Page Bold Ad (Non-regulated) D5 Two-Line Business Set (Non-regulated) D6 Phone Care-An equipment maintenance plan that provides guaranteed repair or replacement for telephone and Caller ID Boxes (Non-regulated). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 25 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C4 Bundle 4 D1 Two Business Access Line, including Call Forward Busy, Call Forward No Answer, Caller ID with Name and local exchange service usage that would be otherwise subject to local measured service usage charges D2 High Speed Internet Service and 10 Email Boxes (Non-regulated) D3 Business Digital Subscriber Line (BDSL), a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non- regulated Internet services with Static IP and 10 Email Boxes (Non- regulated) D4 One hundred (100)minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle. (Federally Price- Listed) D5 White Page Bold Ad (Non-regulated) D6 Two-Line Business Set (Non-regulated) D7 Phone Care-An equipment maintenance plan that provides guaranteed repair or replacement for telephone and Caller ID Boxes (Non-regulated) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 26 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C5 Bundle 5 D1 Two Business Access Line, including Basic Call Forward, Caller ID with Name and local exchange service usage that would be otherwise subject to local measured service usage charges D2 High Speed Internet Service and 10 Email Boxes (Non-regulated) D3 Business Digital Subscriber Line(BDSL),a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services with Static I and 10 Email Boxes plus a Wireless Router (Non- regulated) D4 One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle(Federally Price-Listed) D5 White Page Bold Ad (Non-regulated) D6 Two-Line Business Set (Non-regulated) D7 Phone Care-An equipment maintenance plan that provides guaranteed repair or replacement for telephone and Caller ID Boxes (Non-regulated) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 27 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C6 Bundle 6 D1 Two Centrex lines, including the following features and local exchange service usage that would be otherwise subject to local measured service usage charges D2 The included features are: Basic Call Forward Call Transfer Caller ID with Name Hunting 3 Way Calling Abbreviated Dialing (Where Available) D3 High Speed Internet Service, a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services and 8 Email Boxes (Non-regulated) D4 One hundred (100)minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle (Federally Price- Listed) D5 White Page Bold Ad (Non-regulated) D6 Two-Line Business Set (Non-regulated) D7 Phone Care-An equipment maintenance plan that provides guaranteed repair or replacement for telephone and Caller ID Boxes (Non-regulated) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 28 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C7 Bundle 7 D1 Two Centrex lines, including the following features and local exchange service usage that would be otherwise subject to local measured service usage charges Basic Call Forward Call Transfer Caller ID with Name Hunting 3 Way Calling Abbreviated Dialing (Where Available) D2 Business Digital Subscriber Line (BDSL), a bundle of Federally Price Listed Asymmetrical Digital Subscriber Line Service and non-regulated Internet services with Static I and 10 Email Boxes (non-regulated) D3 One hundred (100)minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month per bundle (Federally Price- Listed) D4 White Page Bold Ad (Non-regulated) D5 Two-Line Business Set (Non-regulated) D6 Phone Care-An equipment maintenance plan that provides guaranteed repair or replacement for telephone and Caller ID Boxes (Non-regulated). ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 29 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B3 GENERAL (Continued) C8 Optional Services D1 The following services may be added to Bundles 1-5 described above: a. Small Business Solutions Optional Business Feature Package. Choice of five of the following: Call Waiting/Cancel Call Waiting Speed Call 8 46 or 30 3 Way Calling *69 Call Return Hunting Basic Call Forward D2 The following features may be added to Bundles 6 and 7. (Centrex Bundle): a. Optional Centrex Features Choice of any or all of the following: Call Waiting/Cancel Call Waiting Speed Call 8 46 or 30 *69 Call Return Basic Call Forward 46 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 2nd Revised Sheet 30 Cancels 1 It Revised Sheet 30 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B4 RATES C1 Unless otherwise stated elsewhere in this section, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundles. C2 Service Charges apply if the customer switches from a bundle to an unbundled service. C3 Service Charges do not apply if the customer switches to another Small Business Solutions bundle of greater value. C4 The customer may add or delete the services or features of the Small Business Solutions Optional Business Feature Package without incurring a Service Charge. C5 Monthly Rates D1 Bundles ---------------------------Term--------------------------- One Year Two Years Three Years Bundle 1 $107.99 $102.99 $97.99 (I) Bundle 2 $152.99 $147.99 $137.99 (I) Bundle 3 $152.99 $147.99 $137.99 (I) Bundle 4 $202.99 $192.99 $177.99 (I) Bundle 5 $222.99 $207.99 $197.99 (I) Bundle 6 $167.99 $162.99 $152.99 (I) Bundle 7 $216.99 $207.99 $192.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 2nd Revised Sheet 31 Cancels 1 It Revised Sheet 31 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B4 RATES (Continued) C5 Monthly Rates (Continued) D2 Optional Features Monthly Rate a. Small Business Solutions Optional Business Feature Package line $14.99 (I) b. Optional Centrex Features, per line $1.99 B5 CONDITIONS C1 The bundles are available only to business customers who are served from a central office in which all services in the bundle are offered and can be provided by the Company to the customer. C2 The bundles are offered only under one-year, two-year, and three-year term commitment and requires a contract. D1 If the Price Listed rates change during the term of the contract,the contract rates will remain in effect in the customer's contract. D2 The customer may order additional bundles at the term rates of the contract during the term of the contract. The termination date for additional bundles shall be the termination date of the initial contract. D3 To cancel the contract before the end of the contract term, the customer must provide at least 60 days advance written notice to the Company. The date on which the contract will be cancelled shall be 60 days after the date on which the Company receives the notice, unless the notice specifies a later date of cancellation. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 32 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B5 CONDITIONS (Continued) C2 The bundles are offered only under one-year, two-year, and three-year term commitment and requires a contract. (Continued) D4 Early termination liability charges shall apply if the customer cancels one or more bundles before the end of the contract term. A bundle is considered to be cancelled if any of its component services are cancelled, unless the bundle is upgraded to a bundle of greater value. a. The early termination liability charges shall be calculated as follows: A Maximum Termination Liability that will be no greater than $250 for a one year term, $500 for a two year term and $750 for a three year term and will be specified in the contract. This termination liability will decrease in monthly increments over the course of the liability period. The liability charge shall be computed as follows: 1. The ratio of the number of months remaining in the contract period to the total number of months in the contract period, multiplied by the Maximum Termination Liability. 2. The early termination liability charges described in paragraph a. above shall not apply to cancellation of bundles within 90 days of activation. C3 Customer contract will automatically renew at the contract rate for one year if no cancellation notification is received. C4 The Small Business Solutions Optional Business Feature Packages associated with the bundles are not subject to the one-year, two-year, and three-year term commitments and are available on a month-to-month basis. C5 The Small Business Solutions Optional Business Feature Package is available only in association with a Small Business Solutions Business Connections bundle. C6 The bundle rate will appear as a single line item on the customer's bill. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 33 BUNDLED SERVICES A5 Small Business Solutions Business Connections (Continued) B5 CONDITIONS (Continued) C7 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS rates will be billed separately and in addition to the bundle rate. C8 All Interstate End User Subscriber Line Charges and other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C9 In order to receive the long-distance minutes included in the bundles, customers must select the Small Business SolutionsLD long-distance plan of Northwest Fiber, LLC, with Northwest Fiber, LLC, selected as their Primary Interexchange Carrier. C10 The business access line does not include Key lines or PBX trunks or other business lines that are separately Price Listed with different rates from the regular Business One-Party access line. C11 Small Business Solutions Business Connections cannot be used in association with a key system or a PBX service. C12 In the Small Business Solutions Optional Business Feature Package, "Call Forward" forwards all calls to a user-changeable forward-to number. It overrides Call Forward Busy and Call Forward No Answer. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 34 BUNDLED SERVICES A6 Small Business Advantage B1 APPLICABILITY Applicable to business customers requesting Small Business Advantage. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided form Central Office and/or operating systems capable of providing Small Business Advantage as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Small Business Advantage is a package offering available to Business customers that subscribe to flat rate Business service. The package includes two Basic Business lines;a combination of enhanced calling features, certain designated non- regulated services and price-listed services. C2 Bundle 1 — Basic Bundle 200 Minutes Two Basic Business lines Basic Call Forward Call Transfer Caller ID with Name Hunting (where available) 3 Way Calling Abbreviated Dialing (where available) 200 Block of Time Long Distance Minutes provided by Northwest Fiber, LLC ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 35 BUNDLED SERVICES A6 Small Business Advantage (Continued) B3 GENERAL (Continued) C3 Bundle 2— Basic Bundle 400 Minutes Two Basic Business lines Basic Call Forward Call Transfer Caller ID with Name Hunting (where available) 3 Way Calling Abbreviated Dialing (where available) 400 Block of Time Long Distance Minutes provided by Northwest Fiber, LLC C4 Bundle 3— Basic Bundle 600 Minutes Two Basic Business lines Basic Call Forward Call Transfer Caller ID with Name Hunting (where available) 3 Way Calling Abbreviated Dialing (where available) 600 Block of Time Long Distance Minutes provided by Northwest Fiber, LLC C5 The following services may be added to the bundle and will be billed on a per feature basis as defined in A6.134.C4. Additional Features: *69 Call Return Call Forward Busy Call Forward No Answer Speed Call 8 41 Distinctive Ring Call Waiting/Cancel Call Waiting 4'This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 3Id Revised Sheet 36 Cancels 2nd Revised Sheet 36 BUNDLED SERVICES A6 Small Business Advantage (Continued) B4 RATES C1 Unless otherwise stated elsewhere in this section, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundles. C2 Service Charges apply if the customer switches from a bundle to an unbundled service. C3 The customer may add or delete the Small Business Advantage optional features without incurring a Service Charge. C4 Monthly Rate Business Bundle Two Year Monthly Rate Bundle 1 — Basic Bundle 200 Minutes $95.99 (I) Bundle 2— Basic Bundle 400 Minutes $105.99 (I) Bundle 3— Basic Bundle 600 Minutes $115.99 (I) Additional Features (per feature) $1.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 37 BUNDLED SERVICES A6 Small Business Advantage (Continued) B5 CONDITIONS C1 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. C2 The bundle is offered only under a two-year term commitment and requires a contract. D1 If the Price Listed rates change during the term of the contract,the contract rates will remain in effect during the term of the customer's contract. D2 To cancel the contract before the end of the contract term, the customer must provide at least 60 days advance written notice to the Company. The date on which the contract will be cancelled shall be 60 days after the date on which the Company receives the notice, unless the notice specifies a later date of cancellation. D3 Early termination liability charges shall apply if the customer cancels the bundle before the end of the contract term. The bundle is considered to be cancelled if any of its component services are cancelled, unless the bundle is upgraded to a bundle of greater value. a. The early termination liability charges shall be calculated as follows: A Maximum Termination Liability will be no greater than $500 for a two-year term and will be specified in the contract. This termination liability will decrease in monthly increments over the course of the liability period. The liability charge shall be computed as follows: 1. The ratio of the number of months remaining in the contract period multiplied by the Maximum Termination Liability. 2. The early termination liability charges described in paragraph a. above shall not apply to cancellation of bundle within 30 days of activation. 3. Customer contract will automatically renew at the contract rate for two years if no cancellation notification is received. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 38 BUNDLED SERVICES A6 Small Business Advantage (Continued) B5 CONDITIONS(Continued) C3 The bundle rate will appear as a single line item on the customer's bill. C4 Small Business Advantage is a service mark of Ziply Fiber of Idaho, LLC. C5 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. C6 All Interstate End User Subscriber Line Charges and other applicable surcharges and taxes will be billed separately from and in addition to the bundle rate. C7 In order to receive the long-distance minutes included in the bundles, customers must select the Small Business Advantage long-distance plan of Northwest Fiber, LLC, with Northwest Fiber, LLC, selected as their Primary Interexchange Carrier for both their Intra and InterLATA services. C8 The bundle cannot be used in association with a Residential Line, PBX Service or ISDN service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 39 BUNDLED SERVICES A7 Digital Phone Service—Grandfathered as of May 6, 2019 B1 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone Bundle as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone Service is a bundled offering available to Residential customers that subscribe to flat rate service. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. • C2 Basic Bundle Single Party Flat Rate Access Line Call Forward Busy/Call Forward No Answer Unlimited Extended Area Service Call Waiting/Cancel Call Waiting Caller ID with Name C3 Digital Phone Enhanced Feature Pack The following services are included in the feature package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in Schedule No. A-12, item A7.B4.C3. Basic Call Forward Selective Call Rejection *69 Call Return Selective Call Acceptance Speed Call 848 or 30 Anonymous Call Block/Rejection 3 Way Calling Selective Call Forward Priority Call Call Trace Caller ID 48 48 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 40 Cancels 4tn Revised Sheet 40 BUNDLED SERVICES A7 Digital Phone Service—Grandfathered as of May 6, 2019 (Continued) B4 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundle. C3 Digital Phone Service bundle is provided at the following rate: Monthly Rate Digital Phone Service $53.99 (I) Stay Connected Seasonal Offering $9.99 See Special Condition (C7) Digital Phone Enhanced Feature Pack $7.99 B5 CONDITIONS C1 The bundles are available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Call Detail for Extended Area Service and Budget Measured Service will not be displayed on the customer's monthly telephone bill. C4 Digital Phone service bundle includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. ISSUED: OCTOBERBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 41 BUNDLED SERVICES A7 Digital Phone Service—Grandfathered as of May 6, 2019 (Continued) B5 CONDITIONS (Continued) C5 Customers may add or delete any features offered within the bundle without incurring a Service Charge. C6 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price Listed monthly rates. C7 Stay Connected Seasonal Offering allows the customer to suspend their Digital Phone Service for a minimum period of one month and up to nine months during a 12-month period. 1. Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing Stay Connected Seasonal Service as said exchanges are defined on the maps contained in this Price List. 2. The customer will not be charged a Service Charge if a reconnect date is provided at the time they order the Stay Connected Seasonal Offering. 3. The applicable Service Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. 4. The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the Digital Phone service will be temporarily deactivated. 5. If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone features and services will be reactivated and billed at the applicable rates. 6. This service does not change any other terms and conditions of the product. 7. All applicable taxes and surcharges apply. 8. The Federal Subscriber Line Charge is included in the monthly rate. C8 Periodically, the Company may offer various "save incentives" in the event of a competitive threat. Such incentives may be limited to specific markets, specific dates, specific products or specific pricing plans or customers who have received offers from competing service providers. Term requirements and termination liabilities may be a condition of the Save Incentive Offer. C9 New customers of this service who are employees of a business participating in the Business Partner Discount Program are eligible for a$40 one-time credit.The Business Partner Program is available to any business that subscribes to business service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 42 BUNDLED SERVICES A8 Business Unlimited Service 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Business Unlimited Service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Business Unlimited Service is a bundled offering available to Business customers that subscribe to a maximum of ten Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line and Custom Calling features. Customers may select any or all of the following services and features for a monthly rate charge. C2 Basic Bundle Single Party Flat Rate Access Line Extended Area Service Call Forward Busy Call Forward No Answer Caller ID with Name Two features from the feature package listed in item C3 following C3 Business All In Feature Package These features can be added to the bundle in accordance with the rate listed in Rates and Charges, item B4.C3. Call Waiting/Cancel Call Waiting Distinctive Ring Anonymous Call Block/Rejection Speed Call 8 49 *69 Call Return 3 Way Calling Selective Call Rejection Caller ID Blocking Priority Call Hunting Basic Call Forward 49 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 43 Cancels 311 Revised Sheet 43 BUNDLED SERVICES A8 Business Unlimited Service B4 RATES C1 All Interstate End User Subscriber Line charges and other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this schedule, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundle. C3 Business Unlimited Service is provided at the following rate: Monthly Rate Business Unlimited Service $51.00 (I) Business All In Feature Package $11.99 (I) B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Business Unlimited Service includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. C4 Customers may add or delete any features offered within the bundle without incurring a Service Charge. C5 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price Listed monthly rates. C6 The bundle rate will appear as a single line item on the customer's bill. C7 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. C8 The bundle cannot be used in association with a Residential Line, PBX Service, ISDN Service, Toll Free Service, Remote Call Forward Service and Foreign Exchange Services. ISSUED: OCTOBERBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 44 BUNDLED SERVICES A9 Digital Phone 100—Grandfathered as of May 6, 2019 131 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone 100 bundle as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone 100 is a bundled offering available to Residential customers that subscribe to flat rate service. C2 The Basic Line Bundle includes the following: One Flat Rate Residential Access Line Extended Area Service Calling Speed Call 8(1) C3 Digital Phone Enhanced Feature Pack The following enhanced features may be added to the bundle at the rates listed in the rate section of this Price List. Basic Call Forward 3 Way Calling Call Forwarding Busy Line Speed Call 30 Call Forwarding No Answer Anonymous Call Block/Rejection Call Waiting/Cancel Call Waiting ve Call Acceptance Caller ID with Name ace *69 Call Return Caller ID so so This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 45 Cancels 4tn Revised Sheet 45 BUNDLED SERVICES A9 Digital Phone 100—Grandfathered as of May 6, 2019 (Continued) B4 Rates and Charges C1 Unless otherwise stated elsewhere in this Section, Nonrecurring Charges as specified in the Price List, Schedule A-5 to the installation of individual components of the bundle. C2 Digital Phone 100 bundle is provided at the following rates: Monthly Rate Digital Phone 100 $50.99 (I) One Feature 5.99 Two Features 7.99 Three Features 9.99 All Listed Features 14.99 Stay Connected Seasonal Offering 9.99 B5 Conditions C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the package in accordance with existing Price list Rules. C4 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. C5 The bundle is offered on a month to month basis. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 46 BUNDLED SERVICES A9 Digital Phone 100—Grandfathered as of May 6, 2019 (Continued) B5 Conditions C6 The bundle will appear as a single line item on the bill. C7 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. C8 Periodically, the Company may offer various "save incentives" in the event of a competitive threat. Such incentives may be limited to specific markets, specific dates, specific products or specific pricing plans or customers who have received offers from competing service providers. Term requirements and termination liabilities may be a condition of the Save Incentive Offer. C9 New customers of this service who are employees of a business participating n the Business Partner Discount Program are eligible for a $40 one-time credit. The Business Partner Program is available to any business that subscribes to Northwest Fiber business service. C10 Stay Connected Seasonal Offering allows the customer to suspend their Digital Phone 100 for a minimum period of one month and up to nine months during a 12-month period. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 The applicable Service Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 47 BUNDLED SERVICES A9 Digital Phone 100—Grandfathered as of May 6, 2019 (Continued) B5 Conditions C10 (Continued) D4 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone 100 bundle and services will be reactivated and billed at the applicable rates. D5 The Federal Subscriber Line Charge is included in the monthly rate. D6 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 48 BUNDLED SERVICES A9 Business Essentials 131 APPLICABILITY Applicable to Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone Essentials bundle as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Business Essentials is a package offering available to Business Customers. The package includes a flat rate Basic Business Line; a combination of enhanced calling features, certain designated non-regulated services and price-listed services. C2 Features and Services Flat Rate Business Line Unlimited Local Measured Service Extended Area Service Basic Call Forward One hundred (100) minutes of domestic long-distance service provided by Northwest Fiber, LLC, usage per month Three features from the feature package listed in item C4 following C3 Optional Features Packages' *69 Call Return 3 Way Calling Speed Call 8 52 Basic Call Forward 51 This service offering is limited to all existing subscribers at their existing locations as of November 1, 2010. sz This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 49 Cancels 311 Revised Sheet 49 BUNDLED SERVICES A9 Business Essentials (Continued) B3 GENERAL (Continued) C4 Business All In Feature Package These features can be added to the bundle in accordance with the rate listed in Rates and Charges, item B4.C3. Caller ID with Name Priority Call Call Waiting/Cancel Call Waiting Basic Call Forward Anonymous Call Block/Rejection Call Forward Busy *69 Call Return Call Forward No Answer Selective Call Rejection Distinctive Ring 3 Way Calling Speed Call 813 Caller ID Blocking Hunting B4 RATES C1 Federal Subscriber Line Charge will be billed separately from the bundled offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this Section, Service Charges as specified in the Price List Schedule A-5 apply to the installation of individual components of the bundle. C3 Business Essentials bundle is provided at the following rate: Monthly Rate Business Essentials $55.99 (I) Optional Features Package54 10.99 (I) Business All In Feature Package 11.99 (I) 53 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. 54 This service offering is limited to all existing subscribers at their existing locations as of November 1, 2010. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 50 BUNDLED SERVICES A9 Business Essentials (Continued) B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 The bundle is offered on a month-to-month basis. C4 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. The call detail for EAS calls will not be displayed on the bill. C5 All applicable surcharges and taxes will be billed separately from and in addition to the bundle rate. C6 The bundle cannot be used in association with a Residential Line, PBX Service or ISDN service. C7 In order to receive the long-distance minutes included in the bundles, customers must select the Small Business Advantage long-distance plan of Northwest Fiber, LLC, with Northwest Fiber, LLC, selected as their Primary Interexchange Carrier for both their Intra and InterLATA services. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 51 BUNDLED SERVICES A8 OneVoice 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing OneVoice Service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL OneVoice is a bundled offering available to Business customers that subscribe to Single Party Business Line. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. Basic Bundle Single Party Flat Rate Access Line Anonymous Call Block/Rejection Call Forwarding Busy/No Answer Call Forward Unlimited Extended Area Service Multi-line Hunting Call Waiting/Cancel Call Waiting 3 Way Calling Caller ID Premium Feature Package *69 Call Return Selective Call Forward Call Transfer Selective Call Acceptance Distinctive Ring Selective Call Rejection Priority Call Speed Call 30 B4 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Call Detail for Unlimited Extended Area Service will not be displayed on the customer's monthly telephone bill. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 52 Cancels 4tn Revised Sheet 52 BUNDLED SERVICES A8 OneVoice (Continued) B4 CONDITIONS (Continued) C5 Partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. C6 Customers may add or delete any features offered within the bundle without incurring a Service Charge. C7 The bundle rate will appear as a single line item on the customer's bill. C8 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. C9 The bundle cannot be used in association with a Residential Line, Remote Call Forward Service, ISDN Service, Centrex, and Foreign Exchange Services. C10 The bundle is offered on a month-to-month, one, two or three year term basis. C11 Customers in a term plan will be charged a termination fee for cancelling before the term is up. The early termination fee is the monthly charge times the remaining months in the term. C12 Term plans will auto renew to then-current month-to-month rates and terms unless notification is received from the customer sixty days in advance. B5 RATES AND CHARGES C1 Surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this section, Service Charges apply to the installation of the bundle. Monthly Rate Basic Bundle $60.99 (I) Term Price with a 1, 2 or 3 year commitment $48.99 (I) Premium Feature Package $18.99 (I) ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 1 st Revised Sheet 53 Cancels Original Sheet 53 BUNDLED SERVICES A8 COMMERCIAL VOICE UNLIMITED 55—Grandfathered as of January 20, 2018 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 GENERAL Commercial Voice Unlimited is a bundled offering available to Business customers that subscribe to a maximum of twelve Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. The bundle also included the Subscriber Line charge and the Access Recovery Charge that is tariffed in the appropriate FCC tariff. Basic Bundle Single Party Flat Rate Access Line Basic Call Forward Call Forward Busy Call Forward No Answer Call Waiting/Cancel Call Waiting Caller ID 3 Way Calling Hunting B3 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Call Detail for Unlimited Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Commercial Voice Unlimited includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. C5 Customers may add or delete any features offered within the bundle without incurring a Service Connection Charge. ss This service offering is limited to existing subscribers. ISSUED: MAY 19, 2022 EFFECTIVE: JUNE 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 54 Cancels 311 Revised Sheet 54 BUNDLED SERVICES A8 COMMERCIAL VOICE UNLIMITED 56—Grandfathered as of January 20, 2018 (Continued) B3 CONDITIONS (Continued) C6 The bundle rate will appear as a single line item on the customer's bill. C7 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. C8 The bundle cannot be used in association with a Residential Line, PBX Service, Remote Call Forwarding Service, ISDN Service, Toll Free Service, and Foreign Exchange Services. C9 The bundle is offered on a month-to-month, one or two year term basis. C10 Customers in a term plan will be charged a termination fee for cancelling before the term is up. The early termination fee is the monthly charge times the remaining months in the term. C11 At the end of the one or two year term, customers will be moved to the month to month pricing. B4 RATES C1 Interstate End User Subscriber Line charge and Access Recovery Charges are included in the bundle. Other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this section, Service Charges apply to the installation of individual components of the bundle. Basic Bundle Monthly Rate (I) Month to Month $49.00 (I) One Year Term $44.00 (I) Two Year Term $44.00 sb This service offering is limited to existing subscribers. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 1 It Revised Sheet 55 Cancels Original Sheet 55 BUNDLED SERVICES ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 56 BUNDLED SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 57 BUNDLED SERVICES ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 58 BUNDLED SERVICES (D) (D) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 59 BUNDLED SERVICES (D) (D) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 60 BUNDLED SERVICES (D) (D) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 61 BUNDLED SERVICES (D) (D) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 62 BUNDLED SERVICES All Business Metro Service B1 APPLICABILITY Applicable to Single Party Business flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Business Metro service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL Cl Business Metro Service is a bundled offering available to Business Customers that subscribe to a maximum of ten Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line and Custom Calling features. Customers may select any or all of the following services and features for a monthly rate charge. C2 Basic Line Bundle: Flat Rate Business Line Unlimited Local Measured Service Caller ID with Name Call Waiting/Cancel Call Waiting Basic Call Forward C3 Add-on Feature Pack: *69 Call Return 3 Way Calling Speed Call 30 Call Forward Busy/No Answer ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 63 Cancels 311 Revised Sheet 63 BUNDLED SERVICES A11 Business Metro Service (Continued) B4 RATES Cl Unless otherwise stated elsewhere in this Section, Service Charges as specified in Price List, Schedule A-5 apply to the installation of individual components of the bundle. C2 Business Metro bundle is provided at the following rates: Monthly Rate D1 Business Metro Bundle $55.99 (I) D2 Add-on Feature Pack 10.99 (I) B5 CONDITIONS Cl The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 The bundle is offered on a monthly basis. C4 Business Metro Service includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. C5 The customer may add or delete the services or features of the package bundle without incurring a Service Charge. C6 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. The call detail for EAS calls will not be displayed on the bill. C7 Service Charges apply if the customer switches from a bundle to an unbundled service. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 64 BUNDLED SERVICES A11 Business Metro Service (Continued) B5 CONDITIONS (Continued) C8 Federal Subscriber Line Charge will be billed separately for each line from the basic bundle offering. C9 All other applicable surcharges and taxes will be billed separately from and in addition to the bundle rate. C10 Customer must designate Northwest Fiber, LLC, as their primary interexchange carrierfor both their Intra and InterLATA long distance services and select Business Metro long-distance plan for each bundle ordered. C11 The bundle cannot be used in association with a Residential Line, PBX Service, Centrex Service, ISDN Service, Toll Free Service, Remote Call Forward Service and Foreign Exchange Services. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 65 BUNDLED SERVICES Al2 UnlimitedlD—Grandfathered as of May 6, 2019 B1 Applicability Applicable to Single-party Residential Flat rate service. B2 Territory Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the UnlimitedlD service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 The UnlimitedlD is a bundled offering available to residential customers that subscribe to flat rate service. The package includes one basic Flat Rate Access Line and local features. C2 The Basic Line Bundle includes the following: One Flat Rate Residential Line Extended Area Service Calling Call Waiting/Cancel Call Waiting C3 The following enhanced features may be added to the bundle at the rates listed in the rate section of this Price List: Basic Call Forward 3 Way Calling Call Forward Busy Speed Call 30 Call Forwarding No Answer Anonymous Call Block/Rejection Caller ID 51 Selective Call Acceptance Caller ID with Name Call Trace *69 Call Return 57 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 2nd Revised Sheet 66 Cancels 1 It Revised Sheet 66 BUNDLED SERVICES Al2 UnlimitedlD—Grandfathered as of May 6, 2019 (Continued) B4 RATES AND CHARGES C1 Unless otherwise stated elsewhere in this Section, Nonrecurring Charges as specified in Price List, Schedule A-5 apply to the installation of individual components of the bundle. C2 UnlimitedlD is provided at the following rates: Monthly Rate UnlimitedlD $31.99 One Feature 5.99 Two Features 7.99 Three Features 9.99 All Listed Features 14.99 Stay Connected Seasonal Offering 9.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the package in accordance with existing Price List Rules. C4 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. C5 The bundle is offered on a month-to-month basis. C6 The bundle will appear as a single line item on the bill. C7 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. ISSUED: SEPTEMBER 20, 2022 EFFECTIVE: OCTOBER 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 67 BUNDLED SERVICES Al2 UnlimitedlD—Grandfathered as of May 6, 2019 (Continued) B5 CONDITIONS (Continued) C8 Periodically, the Company may offer various "save incentives" in the event of a competitive threat. Such incentives may be limited to specific markets, specific dates, specific products or specific pricing plans or customers who have received offers from competing service providers. Term requirements and termination liabilities may be a condition of the Save Incentive Offer. C9 New customers of this service who are employees of a business participating n the Business Partner Discount Program are eligible for a $40 one-time credit. The Business Partner Program is available to any business that subscribes to Northwest Fiber business service. C10 Stay Connected Seasonal Offering allows the customer to suspend the UnlimitedlD Service while they are away, a minimum of one month and up to nine months during a 12 period. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 The applicable Service Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the UnlimitedlD bundle and services will be reactivated and billed at the applicable rates. D5 The Federal Subscriber Line Charge is included in the monthly rate. D6 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 68 BUNDLED SERVICES A13 Digital Phone Unlimited (Challenger) B1 GENERAL The Digital Phone Unlimited(Challenger)Service is a bundle offering available to residential customers. The bundle includes one Residential Local Exchange Network Access Line, Unlimited Extended Area Service and the customer's choice of the features and services listed below. The feature package is optional and is available for an additional charge. Basic Bundle Local Exchange Network Access Line Caller ID with Name Unlimited Extended Area Service Call Waiting/Cancel Call Waiting Feature Package Speed Call 30 *69 Call Return Distinctive Ring Anonymous Call Block/Rejection 3 Way Calling Basic Call Forward Call Forward Busy/No Answer Selective Call Forward Priority Call B2 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 When the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individually Price List rates. C4 Non-payment or partial payment of the bill may result in the removal of the services that are included in the bundle in accordance with existing Price List rules. C5 Customers may add or delete any features offered in the bundle without a service order charge. C6 No discounts will be given to subscribers that do not use all the features or have some features turned off. C7 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 69 BUNDLED SERVICES A13 Digital Phone Unlimited (Challenger) (Continued) B2 CONDITIONS (Continued) C8 The bundle is offered on a month-to-month basis. C9 The bundle will appear as a single line item on the bill. C10 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C11 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C12 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C13 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Unlimited (Challenger) while they are away, a minimum of one month and up to nine months for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 Customer will be removed from the stay-connected discount after the nine- month period if no date is given. D5 The cost of the service includes the Subscriber Line Charge. D6 This service does not change any other terms and conditions of the product. D7 Customer is not eligible for another vacation service in the rolling year that Stay Connected is used. D8 The time that the customer is on the"Stay Connected" Seasonal Service will count for the fulfillment of the contract time. D9 All other applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 70 Cancels 4tn Revised Sheet 70 BUNDLED SERVICES A13 Digital Phone Unlimited (Challenger) (Continued) B3 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes apply and will be billed in addition to the bundle. C2 Nonrecurring Service Order Charges as specified in Schedule No.A-5 do not apply. C3 Digital Phone Unlimited (Challenger) bundle is provided at the following rates: Monthly Rate Digital Phone Unlimited (Challenger) $45.99 (I) Feature Package $7.99 Stay Connected Seasonal Offering $9.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 71 BUNDLED SERVICES A14 Digital Phone Unlimited Plus (Challenger) B1 GENERAL The Digital Phone Unlimited Plus (Challenger) Service is a bundle offering available to residential customers and includes two flat-rate residential one-party service access lines and the customer's choice of the features and services listed below. The feature package is optional and is available for an additional charge. Basic Bundle Unlimited Extended Area Service Caller ID with Name Call Waiting/Cancel Call Waiting Feature Package Speed Call 30 Call Waiting Distinctive Ring *69 Call Return 3 Way Calling Anonymous Call Block/Rejection Call Forward Busy/No Answer Basic Call Forward Priority Call Selective Call Forward B2 CONDITIONS C1 The Digital Phone Unlimited Plus (Challenger) Service is available where technically feasible. C2 The features and services,except those listed as non-regulated or federally tariffed, are provided subject to the descriptions and regulations as specified elsewhere in the Price List. C3 Non-payment or partial payment of the bill may result in the removal of the services that are included in the bundle in accordance with existing Price List rules. C4 Customers may add or delete any features offered in the bundle without a service order charge. C5 No discounts will be given to subscribers that do not use all the features or have some features turned off. C6 The bundle is offered on a month-to-month basis. C7 The bundle will appear as a single line item on the bill. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 72 BUNDLED SERVICES A14 Digital Phone Unlimited Plus (Challenger) (Continued) B2 CONDITIONS (Continued) C8 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. C9 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C10 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C11 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C12 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Unlimited Plus (Challenger) while they are away, a minimum of one month and up to nine months for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 Customer's line will be available for 911 calls only at the time of suspension. D4 The time that the customer is on the "Stay Connected" Seasonal Service will count for the fulfillment of the contract time. D5 Customer will be removed from the stay-connected discount after the nine- month period if no date is given. D6 The cost of the service includes the Subscriber Line Charge. D7 This service does not change any other terms and conditions of the product. D8 Customer is not eligible for another vacation service in the rolling year that Stay Connected is used. D9 All other applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 73 Cancels 4tn Revised Sheet 73 BUNDLED SERVICES A14 Digital Phone Unlimited Plus (Challenger) (Continued) B3 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. C2 Nonrecurring Service Order Charges as specified in Schedule No.A-5 do not apply. C3 Digital Phone Unlimited Plus (Challenger) bundle is provided at the following rates: Monthly Rate Digital Phone Unlimited Plus (Challenger) $48.99 (I) Feature Package $7.99 Stay Connected Seasonal Offering $9.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 74 BUNDLED SERVICES A17 BUSINESS NATIONWIDE UNLIMITED SERVICE II 58—Grandfathered as of January 20, 2018 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing Business Nationwide Unlimited Service II as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Business Nationwide Unlimited Service II is a bundled offering available to Business customers that subscribe to a maximum of twelve Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. C2. Basic Bundle Single Party Flat Rate Access Line Call Forward Busy/No Answer Unlimited Extended Area Service Caller ID with Name Six features from the feature package listed below C3 Business All In Feature Package Call Waiting/Cancel Call Waiting *69 Call Return 3 Way Calling Call Transfer Speed Call 8 59or 30 Caller ID Blocking Distinctive Ring Basic Call Forward Multiline Hunt Service Call Forward Busy Anonymous Call block/Rejection Selective Call Forward Call Forward No Answer Selective Call Rejection Priority Call Selective Call Acceptance ss This service offering is limited to existing subscribers. s9 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 75 Cancels 311 Revised Sheet 75 BUNDLED SERVICES A17 BUSINESS NATIONWIDE UNLIMITED SERVICE II ' —Grandfathered as of January 20, 2018 (Continued) B4 RATES C1 All Interstate End User Subscriber Line charges and other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this section, Service Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. Monthly Rate Business Nationwide Unlimited Service II bundle $68.99 (I) Additional Bundle 62.99 (I) All In Feature Package 11.99 (I) B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Call Detail for Unlimited Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C5 Business Nationwide Unlimited Service includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. C6 Customers may add or delete any features offered within the bundle without incurring a Service Charge. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 76 BUNDLED SERVICES A17 BUSINESS NATIONWIDE UNLIMITED SERVICE II 60—Grandfathered as of January 20, 2018 (Continued) B5 CONDITIONS (Continued) C7 The bundle rate will appear as a single line item on the customer's bill. C8 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. C9 The bundle cannot be used in association with a Residential Line, PBX Service, Centrex Service, Remote Call Forward Service, ISDN Service, Toll Free Service, and Foreign Exchange Services. C10 The bundle is offered on a month-to-month basis. C11 Up to eleven additional bundles can be purchased at a discount rate. C12 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price Listed monthly rates. 60 This service offering is limited to existing subscribers. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 77 BUNDLED SERVICES A18 BUSINESS LOCAL UNLIMITED II 61 —Grandfathered as of January 20, 2018 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing Business Local Unlimited II as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Business Local Unlimited II is a package offering available to Business customers. The package includes a flat rate Basic Business Line; a combination of enhanced calling features, certain designated non-regulated services and price-listed services. C2 Basic Bundle: Flat Rate Business Line Unlimited Extended Area Service Two features from the Business All in Feature package listed below C3 Business All In Feature Package Call Waiting/Cancel Call Waiting *69 Call Return 3 Way Calling Call Transfer Speed Call 8 62or 30 Caller ID with Name Distinctive Ring Caller ID Blocking Multiline Hunt Service Basic Call Forward Anonymous Call Block/Rejection Call Forward Busy Call Forward No Answer Selective Call Forward Priority Call Selective Call Rejection Selective Call Acceptance 61 This service offering is limited to existing subscribers. 62 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 78 Cancels 311 Revised Sheet 78 BUNDLED SERVICES A18 BUSINESS LOCAL UNLIMITED II 63—Grandfathered as of January 20, 2018 (Continued) B4 RATES C1 All Interstate End User Subscriber Line charges and other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this section, Service Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. Monthly Rate Business Local Unlimited II bundle $51.99 (I) Optional Features Package 11.99 (I) B5 CONDITIONS C1 The bundle is available only to customers who are served from a central office in which all services in the bundle are offered and can be provided by the Company to the customer. C2 The bundles are offered on a month to month basis. C3 The bundle rate includes Extended Area Service (EAS). The call detail for EAS calls will not be displayed on the bill. C4 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C5 All applicable surcharges and taxes will be billed separately from and in addition to the bundle rate. C6 The bundle cannot be used in association with a Residential Line, PBX Service, Centrex Service or ISDN service. C7 Customers may select any two of the features in the Business All In Feature Package for no extra charge C8 Customers purchasing the Business All In Feature Package may select any or all of the features listed in that package. C9 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price Listed monthly rates. This service offering is limited to existing subscribers. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 1 st Revised Sheet 79 Cancels Original Sheet 79 BUNDLED SERVICES A19 DIGITAL PHONE ESSENTIALS B1 GENERAL The Digital Phone Essentials is a bundle offering available to residential customers that subscribe to flat rate service. The bundle includes one Basic Flat Rate Residential One- Party Access Line, a combination of local features and Unlimited Extended Area Service. Customers can take any combination of features for the same flat rate charge. The feature package is optional and is available for an additional charge. Basic Bundle Basic Flat Rate Access Line Caller ID with Name Unlimited Extended Area Service Call Waiting/Cancel Call Waiting Feature Package Call Forward No Answer 3 Way Calling Speed Call 8 14 *69 Call Return Distinctive Ring Anonymous Call Block/Rejection Call Forward Busy Basic Call Forward Selective Call Rejection Priority Call B2 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 When the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individually Price Listed rates. C4 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the bundle in accordance with existing Price List rules. C5 Customers may add or delete any features offered in the bundle without a service order charge. C6 No discounts will be given to subscribers that do not use all the features or have some features turned off. 64 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 80 BUNDLED SERVICES A19 DIGITAL PHONE ESSENTIALS (Continued) 132 CONDITIONS (Continued) C7 The bundle is offered on a month-to-month basis. C8 The bundle will appear as a single line item on the bill. C9 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C10 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C11 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C12 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Essentials while they are away, a minimum of one month and up to nine months in a rolling year for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 Customer will be removed from the stay-connected discount after the nine- month period if no date is given. D5 The cost of the service includes the Subscriber Line Charge. D6 This service does not change any other terms and conditions of the product. D7 Customer is not eligible for another vacation service in the rolling year that Stay Connected is used. D8 The Federal Subscriber Line Charge is included in the monthly rate. D9 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 81 Cancels 4tn Revised Sheet 81 BUNDLED SERVICES A19 DIGITAL PHONE ESSENTIALS (Continued) 133 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes apply and will be billed in addition to the bundle. C2 Unless otherwise stated elsewhere in this section, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundle. C3 Digital Phone Essentials bundle is provided at the following rates: Monthly Rate Digital Phone Essentials $43.99 (I) Feature Package $7.99 Stay Connected Seasonal Offering $9.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 82 BUNDLED SERVICES A20 DIGITAL PHONE UNLIMITED 131 GENERAL The Digital Phone Unlimited Service is a bundle offering available to residential customers. The bundle includes one Basic Flat Rate Residential One-Party Access Line, Unlimited Extended Area Service and the customer's choice of the features and services listed below. The feature package is optional and is available for an additional charge. Basic Bundle Basic Flat Rate Access Line Caller ID with Name Unlimited Extended Area Service Speed Call 8 85 Call Waiting/Cancel Call Waiting *69 Call Return Feature Package Call Forward No Answer 3 Way Calling Distinctive Ring Anonymous Call Block/Rejection Priority Call Basic Call Forward Call Forward Busy Selective Call Rejection B2 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Non-payment or partial payment of the bill may result in the removal of the services that are included in the bundle in accordance with existing Price List rules. C4 Customers may add or delete any features offered in the bundle without a service order charge. C5 No discounts will be given to subscribers that do not use all the features or have some features turned off. C6 The bundle is offered on a month-to-month. bs This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 83 BUNDLED SERVICES A20 DIGITAL PHONE UNLIMITED (Continued) 132 CONDITIONS (Continued) C7 The bundle will appear as a single line item on the bill. C8 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C9 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C10 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C11 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Unlimited while they are away, a minimum of one month and up to nine months in a rolling year for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 Customer will be removed from the stay-connected discount after the nine- month period if no date is given. D5 The cost of the service includes the Subscriber Line Charge. D6 This service does not change any other terms and conditions of the product. D7 Customer is not eligible for another vacation service in the rolling year that Stay Connected is used. D8 The Federal Subscriber Line Charge is included in the monthly rate. D9 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 84 Cancels 4tn Revised Sheet 84 BUNDLED SERVICES A20 DIGITAL PHONE UNLIMITED (Continued) 133 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes apply and will be billed in addition to the bundle. C2 Nonrecurring Service Order Charges as specified in Schedule No.A-5 do not apply. C3 Digital Phone Unlimited bundle is provided at the following rates: Monthly Rate Digital Phone Unlimited $55.99 (I) Feature Package $7.99 Stay Connected Seasonal Offering $9.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 85 BUNDLED SERVICES A21 DIGITAL PHONE UNLIMITED PLUS 131 GENERAL The Digital Phone Unlimited Plus Service is a bundle offering available to residential customers and includes two Flat Rate Residential One-Party Access Lines, Unlimited Extended Area Service and the customer's choice of the features and services listed below. The feature package is optional and is available for an additional charge. Basic Bundle Two Flat Rate Access Lines Caller ID with Name Unlimited Extended Area Service Speed Call 8 ss Call Waiting/Cancel Call Waiting *69 Call Return Feature Package Call Forward No Answer 3 Way Calling Anonymous Call Block/Rejection Distinctive Ring Call Forward Busy Priority Call Basic Forward Variable Selective Call Rejection B2 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 When the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individually Price Listed rates. C4 Non-payment or partial payment of the bill may result in the removal of the services that are included in the bundle in accordance with existing Price List rules. C5 Customers may add or delete any features offered in the bundle without a service order charge. C6 No discounts will be given to subscribers that do not use all the features or have some features turned off. 66 This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 86 BUNDLED SERVICES A21 DIGITAL PHONE UNLIMITED PLUS (Continued) 132 CONDITIONS (Continued) C7 The bundle is offered on a month-to-month basis. C8 The bundle will appear as a single line item on the bill. C9 The bundled rate includes all available Extended Area Service (EAS)calling in exchanges where EAS is offered. C10 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C11 Unlimited Extended Area Service is only available in designated exchange areas as defined in the Price List. C12 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Unlimited Plus Leader while they are away, a minimum of one month and up to nine months for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 Customer will be removed from the stay-connected discount after the nine- month period if no date is given. D5 The cost of the service includes the Subscriber Line Charge. D6 This service does not change any other terms and conditions of the product. D7 Customer is not eligible for another vacation service in the rolling year that Stay Connected is used. D8 The Federal Subscriber Line Charge is included in the monthly rate. D9 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 5t" Revised Sheet 87 Cancels 4tn Revised Sheet 87 BUNDLED SERVICES A21 DIGITAL PHONE UNLIMITED PLUS (Continued) 133 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes apply and will be billed in addition to the bundle. C2 Nonrecurring Service Order Charges as specified in Schedule No.A-5 do not apply. C3 Digital Phone Unlimited Plus bundle is provided at the following rates: Monthly Rate Digital Phone Unlimited Plus $58.99 (I) Feature Package $7.99 Stay Connected Seasonal Offering $9.99 ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 88 BUNDLED SERVICES A22 SIMPLY UNLIMITED SERVICE-LEADER 67—Grandfathered as of January 20, 2018 131 APPLICABILITY Applicable to Single-party Business Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Simply Unlimited Service-Leader as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Simply Unlimited Service-Leader is a bundled offering available to Business customers that subscribe to a maximum of twelve Single Party Business Lines per customer location. The bundle includes the following components: one Basic Flat Rate Access Line, Custom Calling features and Unlimited Extended Area Service. Customers may select any or all of the following services and features for a monthly rate charge. C2 Basic Bundle Single Party Flat Rate Access Line Unlimited Extended Area Service Call Forward Busy Call Forward No Answer Caller ID with Name Eight features from the feature package listed in item C3 following C3 Business All In Feature Package These features can be added to the bundle in accordance with the rate listed in Rates and Charges, item B4.C3. Call Waiting/Cancel Call Waiting Call Forward Busy Anonymous Call Block/Rejection Call Forward No Answer *69 Call Return Distinctive Ring Selective Call Rejection Speed Call 8 68 or 30 Priority Call 3 Way Calling Basic Call Forward Caller ID Blocking Multiline Hunt Service 67 This service offering is limited to existing subscribers. bs This service offering is limited to all existing subscribers at their existing locations as of July 20, 2014. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber 4t" Revised Sheet 89 Cancels 311 Revised Sheet 89 BUNDLED SERVICES A22 SIMPLY UNLIMITED SERVICE-LEADER 69—Grandfathered as of January 20, 2018 (Continued) B4 RATES C1 The Interstate Subscriber Line charge and the Access Recovery charge are included in the bundle. All other applicable surcharges and taxes will be billed separately from and are in addition to the bundle rate. C2 Unless otherwise stated elsewhere in this schedule, Service Charges as specified in Price List Schedule A-5 apply to the installation of individual components of the bundle. C3 Simply Unlimited Service-Leader is provided at the following rate: Monthly Rate Simply Unlimited Service-Leader(1-3 lines) $64.99 (I) Additional Bundle (4-12 lines) 49.99 (I) Business All In Feature Package 11.99 (I) B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable schedules of the Price List. C3 Call Detail for Unlimited Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Simply Unlimited Service-Leader includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. C5 Customers may add or delete any features offered within the bundle without incurring a Service Charge. C6 The bundle rate will appear as a single line item on the customer's bill. C7 The bundle is available only to customers who are served from a central office in which services in the bundle are offered and can be provided by the Company to the customer. 69 This service offering is limited to existing subscribers. ISSUED: OCTOBER 11, 2024 EFFECTIVE: NOVEMBER 15, 2024 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 15 Ziply Fiber Original Sheet 90 BUNDLED SERVICES A22 SIMPLY UNLIMITED SERVICE-LEADER 70—Grandfathered as of January 20, 2018 (Continued) B5 CONDITIONS (Continued) C8 The bundle cannot be used in association with a Residential Line, PBX Service, ISDN Service, Toll Free Service, Remote Call Forward Service and Foreign Exchange Services. C9 The bundle is offered on a month-to-month basic. C10 Bundles four through twelve are given an additional discount. 70 This service offering is limited to existing subscribers. ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 16 Ziply Fiber Original Sheet 1 DIGITAL CHANNEL SERVICE (DCS) Al GENERAL Digital Channel Service allows a customer to originate and terminate switched network calls over a high capacity digital facility between a Telephone Company serving wire center and a customer premises location. The service transmits and receives digital signals between the serving wire center and digital switching equipment located at the customer's premises. The service enables customers to channelize up to 24 voice grade DSOs on a single transport facility. Digital Channel Service is a local exchange service. It is comprised of two components; a digital port in the serving wire center and a digital transport facility between the serving wire center and the customer's premises. Digital Channel Service may be entirely Direct Inward Dialing, Direct Outward Dialing or two-way. Digital Channel Service is not an access service. The subscriber will need to subscribe to a Primary Interexchange Carrier or use 1OXXX dialing to complete calls that require interexchange carrier transport. A2 TYPES OF DIGITAL CHANNEL SERVICE 131 Direct Inward Dialing Only One-way digital transport facility that allows for an outside caller to call an internal extension without having to pass through an operator or attendant. Direct Inward Dialing is furnished in accordance with the Direct Inward Dialing Section of the Price List. B2 Direct Outward Dialing Only One-way digital transport facility that allows for an internal caller to dial directly from an extension without having to go through an operator or attendant. ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 16 Ziply Fiber Original Sheet 2 DIGITAL CHANNEL SERVICE (DCS) A2 TYPES OF DIGITAL CHANNEL SERVICE (continued) B3 Two-Way Two-way digital transport facility that allows for both incoming and outgoing calls without the aid of an operator or attendant. Direct Inward Dialing is furnished in accordance with the Direct Inward Dialing Section of the Price List. A3 TERMS AND CONDITIONS 131 Availability of Service Digital Channel Service is subject to the availability of facilities and is only offered where technically feasible. B2 Use of Service Digital Channel Service is provisioned for voice grade service. Digital Channel Service may not be suitable for the transmission of data. B3 Service Provision Location Digital Channel Service may be provided from the subscriber's normal central office orfrom a foreign central office, subject to the availability of facilities. B4 Service from a Foreign Central Office DS1 (1.544 Megabit/Sec) channel mileage applies when Digital Channel Service is provided from a foreign Central Office. B5 Central Office Designation Change A subscriber requested change in the central office designation used to provide Digital Channel Service will be considered to be a disconnection of existing service and a connection of new service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 16 Ziply Fiber Original Sheet 3 DIGITAL CHANNEL SERVICE (DCS) A3 TERMS AND CONDITIONS (continued) B6 Minimum Block of Subscriber Numbers Digital Channel Service will be provided in increments of digital transport facilities. One or more digital transport facilities must be subscribed to whether or not all 24 lines are to be used within any one digital transport facility. B7 Unused DID Numbers The customer must arrange its switching equipment to provide for the interception of assigned but unused Direct Inward Dial numbers. B8 Optional 3 Year Plan An optional 3 year plan is available. If the customer subscribes to this plan then reduced monthly charges apply. Non-recurring charges are the same with or without the 3 year plan. B9 Minimum Subscriber Period The minimum subscriber service period for digital ports and for digital transport facilities is one month. In the case of termination of the subscriber's service, the charge for Digital Channel Service is to the date of termination of the subscriber's service, but the minimum charge is the established rate for one month and if the three year plan is selected then the balance of charges for the remainder of the 3 year period apply. B10 Temporary Suspension of Service Temporary suspension of service is available for all digital transport facilities and only if all digital transport facilities are suspended. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 16 Ziply Fiber Original Sheet 4 DIGITAL CHANNEL SERVICE (DCS) A4 RATES AND CHARGES Nonrecurring and monthly rates apply to Digital Channel Service as outlined below: Discounted Monthly Charge Monthly With Digital Channel Service Non-recurring Charge" Charge 3 Year Plan Port $175.00 $525.00 $490.00 Digital Transport Facility $745.00 $185.00 $170.00 DS1 Channel Mileage (1.544 Megabit/Sec) Fixed See Ziply Fiber of Idaho, See Ziply Fiber of Idaho, LLC. Per Mile LLC. Access Service Price List Access Service Price List Section 20.2.9 Section 20.2.9 Direct Inward Dialing Numbers See See Schedule No. A-1 Schedule No. A-1 " Service Charges outlined in SECTION 9 also apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 1 OPTIONAL LOCAL AND REGIONAL CALLING PLANS GENERAL This Price List applies to local exchange telephone service customers. Exchanges served by the Company have two types of Optional Calling Plans; Local Calling Plans (LCPs) and Regional Local Calling Plans (RLCPs). Under these optional calling plans customers may choose from one of the two types of service listed below: 1) Premium Flat Rate Service. 2) Measured Rate Service. REGULATIONS LCPs / RLCPs are available to Residence One-Party (including Budget Measured and Seasonal Service), Residence Key line, Residence Multi-Line, Business One-Party (including Budget Measured Service), Business Key Lines and PBX Trunks, Business Multi-Line, Centrex, and Public Access Line customers. The Premium Flat Rate Service option provides unlimited toll-free calling to specified exchanges for a fixed monthly rate. The Measured Rate Service option provides unlimited calling to specified exchanges for a monthly recurring charge plus a measured usage rate per minute. Customers who refrain from selecting either the Premium Flat Rate Service option or the Measured Rate Service option will by default have their calls on these routes billed at long distance toll rates. The Premium Flat Rate Service option is limited to voice calling only. Data transmission, including accessing the Internet with a dial up number, or any other activity that would be inconsistent with normal voice applications is prohibited. Customers' use will be determined by Northwest Fiber based on average minutes of use of the plan by representative customers served by Northwest Fiber who subscribe to the plan. If a customer has substantially more than average customer use. Northwest Fiber will provide the customer a minimum of 5 days notice that acceptable usage has been exceeded. Thereafter, Northwest Fiber will remove the customer from the optional plan and begin charging applicable normal long distance rates. Customers who have Budget Measured Service for local service must select the Measured Service option for any and all optional calling plans selected, either the Local Calling Plan (LCP),the Regional Local Calling Plan (RLCP) or both, subject to availability. Likewise, customers who have Flat Rate local service must select the Premium Flat Rate option for any and all optional calling plans selected, either the Local Calling Plan (LCP), the Regional Local Calling Plan (RLCP) or both, subject to availability. Customers in certain Originating Exchanges may select either the Local Calling Plan (LCP) option, a Regional Local Calling Plan (RLCP) option or both the Local Calling Plan (LCP) option and the Regional Local Calling Plan (RLCP) option, subject to availability. Customers who select more than one option will pay the sum of each of the individual plans charges per month. ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 2 OPTIONAL LOCAL AND REGIONAL CALLING PLANS REGULATIONS (continued) A customer may subscribe to a LCP/RLCP or change LCPs/RLCPs without paying a service charge, provided the subscription or change in plans occurs within six months (180 days) of the date a LCP/RLCP is initially furnished to the customer, or when the customer is making an initial request for service from the Company. Appropriate non-recurring service charges will apply thereafter as specified in Schedule No. A- 5 of this Price List. The Measured Service option provides for calling to specified exchanges where each call is measured on a per-minute of use basis only. The Usage Rate per Minute of Use is not affected by time-of-day, day-of- week, or distance called. Premium Flat Rate Service and Measured Rate Service calls made to specified exchanges should be dialed by the customer on a direct dialed, seven-digit basis without the assistance of a Telephone Company operator. Any calls placed to such exchanges through a Telephone Company operator will be subject to all specialized operator assistance charges specified in the Telephone Company's applicable Price Lists. Premium Flat Rate or Measured Rate Services will not be offered in connection with WATS, Foreign Exchange Service, Feature Group A, or Party-Line Services. Hotel/motel customers may subscribe to a LCP/RLCP. All charges for the service, including charges for any messages, shall be billed to the hotel/motel which shall be responsible for any prorating and billing of the charges to the guests. For the purpose of determining usage charges for Measured Rate Service, the following applies: Al A charge per minute or fraction thereof, applies for duration of call. Monthly billing is based on cumulative minutes of usage with the total fraction rounded to the next higher minute. A2 Chargeable time for all calls begins when connection is established between the calling line and the called line or branch exchange, and ends when the calling line "hangs up", thereby releasing the network connection. If the called line"hangs up", but the calling line does not, chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Telephone Company operator. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 3 OPTIONAL LOCAL AND REGIONAL CALLING PLANS REGULATIONS (continued) The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen, either the LCP plan area, a RLCP plan area or, where offered, a combination of plan areas. TERMINATING EXCHANGES BY CALLING PLAN Originating Local Calling Regional Local Calling Plan Area Exchange Plan Area (LCP) (RLCP) Aberdeen N/A American Falls Pocatello Bancroft Preston Blackfoot Rexburg Downey Rigby Grace Ririe Idaho Falls Roberts Lava Hot Springs Shelley McCammon Soda Springs Montpelier Carey N/A Hailey Ketchum/Sun Valley Cascade N/A N/A Donnelly N/A N/A Elk City Grangeville N/A ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 4 OPTIONAL LOCAL AND REGIONAL CALLING PLANS REGULATIONS The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen, either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas. TERMINATING EXCHANGES BY CALLING PLAN Originating Local Calling Regional Local Calling Plan Area Exchange Plan Area (RLCP) (LCP) Fairfield N/A Bliss Jerome Buhl Kimberly Castleford Murtaugh Dietrich Shoshone Eden-Hazleton Twin Falls Gooding Wendell Hagerman Garden Valley N/A Boise Melba Caldwell Meridian Emmett Middleton Idaho City Nampa Kuna Star Lowman Homedale N/A Boise Middleton Caldwell Nampa Emmett New Plymouth Idaho City Payette Kuna Star Melba Weiser Meridian Horseshoe Bend N/A Boise Melba Caldwell Meridian Emmett Middleton Idaho City Nampa Kuna Star Lowman ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 5 OPTIONAL LOCAL AND REGIONAL CALLING PLANS REGULATIONS The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen, either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas. TERMINATING EXCHANGES BY CALLING PLAN Originating Local Calling Regional Local Calling Plan Area Exchange Plan Area (LCP) (RLCP) Marsing N/A Boise Middleton Caldwell* Nampa Emmett New Plymouth Idaho City Payette Kuna Star Melba Weiser Meridian *already included in EAS calling scope McCall N/A N/A New Meadows Council N/A Parma N/A Boise Middleton Caldwell Nampa Emmett New Plymouth Idaho City Payette Kuna Star Melba Weiser Meridian Riggins Council N/A ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 6 OPTIONAL LOCAL AND REGIONAL CALLING PLANS REGULATIONS The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen, either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas. TERMINATING EXCHANGES BY CALLING PLAN Originating Local Calling Regional Local Calling Plan Area (RLCP) Exchange Plan Area (LCP) Springfield N/A American Falls Pocatello Bancroft Preston Blackfoot* Rexburg Downey Rigby Grace Ririe Idaho Falls Roberts Lava Hot Springs Shelley McCammon Soda Springs Montpelier *already included in EAS calling scope Sweet N/A Boise Melba Caldwell Meridian Emmett* Middleton Idaho City Nampa Kuna Star Lowman *already included in EAS calling scope White Bird N/A N/A Wilder N/A Boise Middleton Caldwell Nampa Emmett New Plymouth Idaho City Payette Kuna Star Melba Weiser Meridian ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 7 OPTIONAL LOCAL AND REGIONAL CALLING PLANS RATES Application of Rates The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule No. A-1 of this Price List, entitle the customer to seven-digit dialed calling on an optional basis. In certain originating exchanges customers may choose a combination of LCP and RLCP options. Customers who select more than one option must pay the sum of each of the individual option charges per month. Rate Schedules LOCAL CALLING PLANS Routes: All Originating Exchanges PREMIUM FLAT CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION Monthly Billing Monthly Billing Usage Rate P Rate Code Rate Code Minute of Use Residence One Party* $1.20 $.60 $.05 Residence Key Line (per line) 1.20 Residence Multi-Line (per line) 1.20 Business One Party/Centrex* 1.80 .90 .05 Business Key Line/Centrex (per line) 1.80 Business PBX Trunk (per trunk) 1.80 Business Multi-Line (per line) 1.80 Business Public Access Line (per line)* 1.80 .90 .05 *Measured service option only applies to One Party line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 8 OPTIONAL LOCAL AND REGIONAL CALLING PLANS RATES (Continued) Rate Schedules (Continued) REGIONAL LOCAL CALLING PLANS -Charges are Per Plan Selected. Routes: All Originating Exchanges PREMIUM FLAT CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION Monthly Billing Monthly Billing Usage Rate Rate Code Rate Code Minute of U Residence One Party* $8.10 $4.05 $.05 Residence Key Line (per line) 8.10 Residence Multi-Line (per line) 8.10 Business One Party/Centrex* 12.15 6.20 .05 Business Key Line/Centrex (per line) 12.15 Business PBX Trunk (per trunk) 12.15 Business Multi-Line (per line) 12.15 Business Public Access Line (per line)* 12.15 6.20 .05 *Measured service option only applies to One Party line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 17 Ziply Fiber Original Sheet 9 OPTIONAL LOCAL AND REGIONAL CALLING PLANS RATES (Continued) Detail Message Billing The monthly rates for Premium Flat Rate and Measured Service Plans do not include the provision of monthly billing detail. When billing detail is furnished, the following charge will apply. Appropriate non- recurring charges as shown in Schedule No. A-5 of this Price List also apply if detail message billing is requested beyond six months(180 days)after the date LCPs/RLCPs are initially offered, or after a customer first requests telephone service from Ziply Fiber. The billing detail includes date of call, called telephone number, answer time, and length of call. The customer must request a detailed bill at least 30 days in advance of the period for which detail is desired. This service is not provided for the Premium Flat Rate Option. Detailed Message Billing Per Customer, per month $1.75 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 18 Ziply Fiber Original Sheet 1 OPERATOR SERVICES INDEX SUBJECT SHEET NO. General 2 Rates 3 ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 18 Ziply Fiber Original Sheet 2 OPERATOR SERVICES GENERAL Operator Services is furnished to customers upon their request to assist in the completion of calls where facilities and operating conditions permit. The following services are offered: Al Operator Assisted Station to Station A service whereby the caller places a non-Person to Person call with the assistance of an operator (live or automated). A2 Collect A billing arrangement by which the charges for a call may be billed to the called party, provided the called party agrees to accept the charges. A3 Operator Assisted Person to Person An operator assisted call in which the person originating the call specifies a particular person to be reached, or a particular station, room number, department, or office to be reached. The calling party is responsible for identifying the party at the called station. A4 Operator Assisted Time and Charges A service requested of the operator before a call begins.After completion of the call,the operator calls back and specifies the length of the call (in minutes) and the charge for the call. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 18 Ziply Fiber Original Sheet 3 OPERATOR SERVICES GENERAL (Continued) A5 Operator Assisted - Corrections Applicable to each outgoing message where the person originating the call is calling from a correctional facility using special restricted correction service. The restricted correction service only provides corrections collect calls via an automated operator. A6 Billed to Third Number Operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. RATES Al Service Charges are assessed on a per call basis as specified below: Per Call Operator Assisted Station to Station $3.50 Collect $3.50 Operator Assisted Person to Person $4.90 Operator Time and Charges $2.00 Operator Assisted - Corrections $3.50 Billed to Third Number $3.50 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 1 MESSAGE TELECOMMUNICATIONS SERVICE INDEX SUBJECT SHEET NO. Adjustment of Charges 11 Advance Payments and Deposits 9 Application for Service 3 Customer Responsibility 6 Determination of Airline Mileage 24 Establishing and Furnishing Service 3 Hearing or Speech Impaired Persons Discount 21 Interest on Deposits 9 Liability 14 Limited Communication 5 Lost or Damaged Equipment 12 Maintenance and Repair 12 Obligation to Furnish Service 5 Payment of Bills 7 Priority of Services 14 Regulations 13 Resale of Service 5 Scope 13 Special Services 13 Special Taxes, Fees, Charges 13 Standard Service Offerings 18 Termination of Service- Company Initiated 6 Timing of Calls 20 Transfer of Service Between Customers 5 Two-Point Message Telecommunications Service 18 Use 16 ISSUED: APRIL 5, 2022 EFFECTIVE: APRIL 15, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 2 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service These sections are added to those pertaining to specific service items in other sections. 131 Application for Service C1 Applications for establishment of telephone service may be made to the company orally or in writing. These applications become contract upon approval or establishment of service and shall be subject at all times to the lawful rates,charges and regulation of the Company. C2 Requests from customers for additional service may be made orally or in writing and, upon approval or installation of the service, become a part of the original contract, except that each such additional item is subject to the appropriate rate, charges and initial contract period, if any. C3 Any changes in rates, charges or regulations will act as a modification of all contracts to that extent without further notice. C4 Refusal D1 The company reserves the right to refuse an application for service made by a present or former customer who is indebted to the Company for telephone service previously furnished, until the indebtedness is satisfied. D2 Service will be denied and/or disconnected when it reasonably appears to the Telephone Company that a customer has employed subterfuge to obtain service. Subterfuge shall include, but shall not be limited to the establishment of service by an applicant or a responsible party, who is acting alone or with others, to establish telephone service which materially benefits a person or entity who has previously failed to pay an amount due for similar utility service. Service disconnected as a direct result of subterfuge will be reinstated only upon payment of sums due to Company, in addition to charges applicable for restoral or obtaining new service, as appropriate. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 3 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) 131 Application for Service (continued) C5 Cancellation If a service with a 1 month minimum contract period, or with no minimum contract period specified, is canceled before establishment of service is completed and the cancellation is not caused by the company, a charge equal to the costs incurred by the Company not to exceed the minimum installation charge specified, is applied if all or a portion of the equipment or facilities has been installed. C6 Message Telecommunications Services (MTS) applies to all MTS calls made between two or more rate centers within the same LATA in this state. The rate centers are specific geographic locations from which airline mileage measurements are determined. C7 MTS provides telecommunication beyond the local calling area. MTS charges cover the service furnished between the calling and called stations. C8 MTS is available to and from customers of a Miscellaneous Common Carrier with arrangement for the interchange of telephone traffic. This service is furnished through interconnecting equipment and local connecting facilities provided by the Company. C9 The rates between the applicable rate center and the rate center of the Miscellaneous Common Carrier are the rates set forth in this document for two- point service. The rate center of the Miscellaneous Common Carrier is the rate center of the Company's serving exchange. An additional charge, which the Miscellaneous Common Carrier bills to and collects from its customer, is applicable to the remainder of the haul as set forth in the Miscellaneous Common Carrier's Tariff. C10 The telecommunications network is designed maintained and operated to originate and terminate calls between station lines furnished by the Company. However, connections of facilities, equipment and/or communications systems provided by others may be made to the telecommunication network. The Company is not responsible for the through transmission of signals or quality of transmissions on such connections. When such connections are made at premises where the customer doesn't originate or terminate calls, the Company may require exchange service to be provided from a central office(s) different from the central office(s) designed by the Company to serve that premises. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 4 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B2 Transfer of Service Between Customers An applicant may supersede the service of a customer where an arrangement acceptable to the Company is made by the customer and the applicant to pay all outstanding charges against service. B3 Obligation to Furnish Service C1 The Company's obligation to furnish service or to continue to furnish service is dependent on its ability to obtain, retain, and maintain suitable rights and facilities, without unreasonable expense, and to provide for the installation of those facilities required incident to the furnishing and maintenance of that service. C2 Such connections are also subject to the availability of required facilities. C3 When such connections are requested and facilities to provide the required connections at the CO normally designated to serve the premises are inadequate, facilities may be furnished from another CO to provide the requested interconnection. Under such circumstances, additional monthly rates and installation charges will apply. B4 Limited Communication The Company reserves the right to limit use of communication service when emergency conditions cause a shortage of facilities. B5 Resale of Services Resale/Sharing of service is allowed pursuant to the terms in this document. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 5 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B6 Termination of Service- Company Initiated C1 Reasons for Termination The Company may terminate service, with written notice, due to: D1 Nonpayment of any sum due to the Company or due to a violation of any of the conditions governing the furnishing of service. D2 Abandonment In the event of the abandonment of the service. D3 Violation of Company Regulation Any other violation of the regulations of the company. The Company may, without notice, either suspend service or terminate the service without suspension. D4 Subterfuge See Refusal in A1.B1.C4.D2 B7 Customer Responsibility C1 The customer is responsible for payment of all charges for facilities and services furnished the customer, including charges for services originated, or charges accepted, at such facility. C2 The calling party shall establish his/her identity in the course of any communication as often as may be necessary. C3 The calling party shall be solely responsible for establishing the identity of the person or persons with whom connection is made at the called station or stations. C4 Where mobile radio telephone stations are involved,the party in the vehicle placing or receiving a call shall inform the mobile service operator upon request as to the State in which the vehicle is located at the time of placing or receiving the call. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 6 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B8 Payment of Bills C1 Charges for toll messages are due monthly, on receipt of the bill, except that the Company reserves the right to require payment of such charges at more frequent intervals. C2 In the event a customer is indebted to the Company for charges and services previously rendered, or for service under one or more numbers at the same location, and the customer does not pay the charges or satisfy such indebtedness, the Company may charge and bill such indebtedness for a business account against the customer's business service. C3 In the event that payment from a customer is less than the total amount of all charges owing to the Company and the customer does not specifically designate the manner in which he wishes to apply said payment, then the Company will apply the payment to each entity based on the ratio of the entity balance to the total account balance. C4 Payment of bills for telephone service may be made by check, money order or cash. Payment by check which is not honored or paid by the payor bank will be considered as nonpayment. All charges for exchange and toll service are payable only in lawful money of the United States. C5 Customers have the following options as to the method of paying bills for telephone service: At any Company payment depository location. At the office of any authorized payment agent of the company. By U.S. Mail, by check or money order only. Through an agent of the customer. C6 Payments received by the Company on or before the due and payable date on the customer's bill will be considered timely, provided the following billing information is remitted with payment: Customer's name Customer's telephone number- customer's customer code Customer's account type Amount of payment ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 7 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B8 Payment of Bills (continued) C7 Payments received by the Company after the due payable date on the customer's bill, but at least one day before the termination date on the suspension notice, may result in discontinuance of the customer's service unless the following billing information is remitted with payment: All of the items in 6., and The final payment date before discontinuance for nonpayment C8 The Company will not be responsible if a customer's telephone service is discontinued after payment has been remitted, unless the payment is timely as set forth in 6. or, if the payment is not timely, the requirements of 7. have not been met. C9 In the event that it becomes necessary for services to be discontinued to a customer for nonpayment, a written notice of at least seven calendar days (measured from the day following the date of mailing) will be given advising the customer of the amount due and the date by which the same must be paid. If the customer fails to pay or make suitable arrangement for payment by said date, the Company may suspend the service or discontinue the service. C10 Delinquency in payment for service to a previous occupant of the premise to be served, or unpaid charges for service or facilities not ordered by the present customer or applicant may not in and of itself be considered as sufficient cause for refusal of service to the present customer or applicant. C11 The company may refuse to furnish service at the same or other premises for use of a delinquent customer, when such service has been obtained by subterfuge or where the delinquent customer's spouse applies to obtain service in her or her own name while the delinquent customer and the spouse continue to live together. Subterfuge includes, but is not restricted to, an application for service at a given location in the same name of another party by an applicant whose account is delinquent and who resides at that location. C12 The Company may refuse to provide service or, where service is presently provided, may discontinue service for failure of an applicant or customer to comply with these regulations, the Idaho Public Utilities Commission's rules, municipal ordinances, or any law pertaining to telephone service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 8 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) 139 Advance Payments and Deposits C1 Advance Payments D1 In accordance with the Company's practice of requiring that all regularly recurring charges for services, equipment and facilities be paid monthly in advance, an applicant for telephone service, equipment or facilities, may be required to pay in advance at the time of application for such is made, the installation charges and/or service and equipment charges applicable, together with at least 1 month's charges for the services, equipment and facilities applied for, and where necessary, in the opinion of the company, the estimated amount of construction charges. An applicant to buy facilities or equipment may be required to pay the sales price in advance, at the time of application, if in the opinion of the company such is necessary to satisfy reasonable credit standards. D2 The amount of the advance payment will be credited to the customer's account and applied to any indebtedness under the contract for services, equipment and facilities furnished, for party applicable rates and charges, and for toll messages. C2 Deposits D1 The Company adopts by reference "The Telephone Customer Relations Rules," codified at Idaho Administrative Procedures Act 31.41.01, Customer Relations Rules by the Idaho Public Utilities Commission and all amendments to those rules which may be hereafter adopted by the Idaho Public Utilities Commission. D2 When the Company deems it necessary, in protecting its earned revenues, an applicant for service or a present customer may be required to make and keep intact a deposit in such amount as may be required from time to time by the Company as a guarantee of payment of charges for services. The fact that a deposit has been made shall in no way relieve the applicant or customer from complying with the regulations of the Company as to advance payments and the prompt payment of bills on presentation, nor constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any sums due the Company for services rendered. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 9 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B9 Advance Payments and Deposits (continued) C2 Deposits (continued) D3 Copies of these Rules and Regulations are on file and available for public inspection. D4 Residential Service E1 The deposit will be returned to the customer in 12 months or less if the account of the customer has not been subject to temporary denial of service for nonpayment. E2 The deposit may be monitored for as long as the deposit is required and may be increased when toll usage in a one-month period exceeds by $50.00 or more the portion of the customer's deposit covering one-month toll usage. This portion equals one-half the deposit less the customer's nontoll monthly obligation. The Company may discontinue or refuse service to a customer for failure or refusal to pay an additional deposit, which may be required. D5 Non-Residential Service A deposit will be returned to the customer within 12 months after the customer has established good credit. D6 Interest will be payable on all deposits at the rate determined by the Idaho Administrative Procedures Act 31.41.01 Rules 100 through 199, Residential and Small Business Deposit D7 Interest will accrue from date of the deposit until the date of refund or application to the customer's telephone bill. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 10 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B10 Adjustments of Charges C1 Interruptions D1 For the purposes of applying this provision, the word interruption shall mean the inability to complete calls either incoming or outgoing or both. Interruption does not include and no credit allowance shall be given for service difficulties such as slow dial tone, busy circuits or other network and/or switching capacity shortages. D2 The credit allowance will not apply where service is interrupted by the negligence or willful act of the customer or the failure of facilities provided by the customer, or where the Company, pursuant to the term of this document, suspends or terminates service because of unlawful or improper use of the facilities or service, or any other reasons covered by this document. D3 No credit allowance shall be made for interruptions due to electric power failure where, by the provisions of this document, the customer is responsible for providing electric power. D4 When service is interrupted for a period of at least 24 hours after notice by the customer to the Company, a credit allowance equal to 1/30 of the monthly rate for all services and facilities furnished by the company rendered useless shall apply for each 24 hours, or major fraction thereof, during which the interruption continues after notice to the company. Credit allowances in any billing period shall not exceed the total charges for that period for the service and facilities, which were rendered useless. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 11 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) 1311 Maintenance and Repair C1 All ordinary expense of maintenance and repair in connection with service provided by the Company is borne by the Company unless otherwise specified. C2 Service and equipment charges do not apply to repair services. C3 Except as otherwise specified, equipment and or wiring to the Network Interface furnished by the company on customer's premises shall be and remain the property of and must be installed, relocated and maintained by the Company. Company agents and employees shall have the right to enter the premises at any reasonable hour for the purpose of installing, inspecting or repairing the facilities, or for the purpose of disconnecting service. C4 Unless otherwise specified, customers may not rearrange, disconnect, remove, attempt to repair, or permit others to rearrange, disconnect, remove or attempt to repair any equipment or wiring owned by the Company except upon the consent of the Company. B12 Lost or Damaged Equipment C1 In case of damage to, or destruction of any of the Company's instruments or accessories due to the negligence or willful act of the customer and not due to ordinary wear and tear, the customer will be held responsible for the cost of restoring the equipment to its original condition, or of replacing the equipment destroyed. C2 The customer is required to reimburse the Company for loss, through theft, of equipment or apparatus furnished to him. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 12 MESSAGE TELECOMMUNICATIONS SERVICE GENERAL Al Establishing and Furnishing Service (continued) B13 Special Taxes, Fees, Charges Insofar as practicable, any sales, use, privilege, excise, franchise or occupation tax, costs of furnishing service without charge or similar taxes or impositions now or hereafter levied by the Federal, State, or Local government or any political subdivision or taxing authority thereof may be billed by the Company to its exchange customers on a pro rata basis in the areas wherein such taxes, impositions or other charges shall be levied against the Company. B14 Special Services C1 Where service arrangements are requested which are not provided for in this Price List, monthly rates and one-time charges such as installation and nonrecurring service and equipment charges will apply based on the circumstances in each case. C2 For the purpose of encouraging customers to try different telecommunication services, the Company may, with respect to any of its services or products in this Price List, offer a temporary waiver or partial waiver of any nonrecurring, usage or monthly rate. The Company may also offer incentives, benefits or gifts to customers to encourage the purchase or retention of any such service or product. All such offers are subject to facility availability. Customers will be notified of the availability and duration of such offers, however, such offers will not constitute price changes. The Company will notify the Commission of any proposed promotional campaigns. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 13 MESSAGE TELECOMMUNICATIONS SERVICE REGULATIONS Al Scope 131 MTS is that of furnishing facilities for telecommunication between station lines in different local service areas of the same LATA in accordance with the regulations and system of charges specified. B2 The Company does not undertake to transmit messages but furnishes the use of its facilities to its customers for communications. 133 Service is furnished subject to the availability of the service components required. The Company will (1) determine which of those components shall be used and (2) make modifications to those components at its option. A2 Priority of Services 131 The installation and restoration of service shall be in accordance with the rules for Telecommunications Service Priority(TSP) as set forth in the Access Service Price List. B2 Subject to compliance with the above-mentioned rules, when a shortage of facilities exists either for temporary or protracted period, MTS will be established before all other services. However, the duration of MTS calls will be limited when facility shortages are caused by emergency condition. A3 Liability B1 In view of the fact that the customer has exclusive control of his communications over the facilities furnished him by the Company, and of the other uses for which facilities may be furnished him by the Company, and because of unavoidability of errors incident to the services and to the use of such facilities of the company,the services and facilities furnished by the Company are subject to the terms, conditions and limitation specified in B2., B3., and B4., following. B2 The liability of the Company for damages arising out of mistakes, omissions, interruptions, delays, errors or defects in transmission, or failures or defects in facilities furnished by the Company, occurring in the course of furnishing service or other facilities and caused by the negligence of the customer, or of the Company in failing to maintain proper standards of maintenance and operation and to exercise reasonable supervision, shall in no event exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, or error or defect in transmission, or failure or defect in facilities occurs. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 14 MESSAGE TELECOMMUNICATIONS SERVICE REGULATIONS A3 Liability (continued) 133 The customer indemnifies and saves the Company harmless against claims for libel, slander, or infringement of copyright from the material transmitted over its facilities; against claims for infringement of patents arising from combining with, or using in connection with, facilities of the company, apparatus and systems of the customer and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company. B4 When the lines of other telephone companies or of Intercity Carriers are used in establishing connections to points not reached by the Company's lines, the Company is not liable for any act or omission of the other company or carrier. B5 The Company shall not be liable for any defacement of,or damage to, customer's premises resulting from the existence of the Company's instruments, apparatus, or wiring, on such premises, or caused by the installation or removal, when such defacement or damage is not the result of the negligence of the Company. B6 The Company does not guarantee nor make any warranty with respect to equipment provided by it for use in an explosive atmosphere. The customer shall indemnify and hold the Company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by customer or by any other party or person, for any personal injury to or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal, presence, condition, location or use of said equipment so provided. C1 The Company may require each customer to sign an agreement for the furnishing of such equipment as a condition precedent to the furnishing of such equipment. C2 The Company shall furnish, install and maintain sealed conduit with explosion proof fittings between this equipment and points outside the hazardous area where connection may be made with regular facilities of the company. The customer may be required to install and maintain this equipment within the hazardous area if, in the opinion of the Company, injury or damage to Company employees or property might result from installation or maintenance by the Company. B7 The included Price List language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 15 MESSAGE TELECOMMUNICATIONS SERVICE REGULATIONS A4 Use 131 Use of Service Service is provided for use by the customer and may be used by others,when so authorized by the customer, providing that such use shall be subject to the provisions as stated herein. 132 Abuse and Fraudulent Use The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of service includes: C1 The use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give or obtain information, without payment of the charge applicable for service; C2 The obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain MTS by rearranging, tampering with, or making connection with any facilities of the Company, or by any trick, scheme, false representation or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid payment, in whole or part, of the regular charges for such service; C3 The use of service or facilities of the company for a call or calls, anonymous or otherwise, if in a manner reasonably to be expected to frighten, abuse, torment or harass another; C4 The use of profane or obscene language; C5 The use of the service in such a manner as to interfere unreasonably with the use of the service by one or more other customers. A5 Unlawful Purpose The service is furnished subject to the condition that it will not be used for an unlawful purpose. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 16 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service 131 Class of Calls Charges apply according to the class of calling a customer selects as defined below. C1 Dial Station-to-Station Applies when the calling person dials the desired telephone number without the assistance of an operator and the call is billed to the calling number. This includes calls forwarded by call forwarding equipment. This does not include calls placed from Public Telephone and Coinless Public Telephones except as specified below. Dial Station-to-Station also applies when the operator: D1 Records the calling telephone numbers for areas without recording equipment. D2 Reaches the called telephone number because of trouble on the network or because dial completion is not available. D3 Places a call for a calling party who is identified as being disabled and is unable to dial the call because of the disability. D4 Reestablishes a dialed call when there is a service fault that interrupts a call after the called person has been reached. C2 Pay Phone Dial Station-to-Station Applies to MTS cash calls placed from payphones when calls are dialed by the customer with no assistance from the operator. This charge applies in addition to MTS charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 17 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) 131 Reserved For Future Use ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 18 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) 132 Timing of Calls C1 For dial station-to-station and operator assisted station to station calls, the timing of a call begins when the calling and called stations are connected. C2 When exchange telephone service used for MTS is directly connected, i.e., not connected through a Multiline Terminating System, at a customer's premises to a communications system, chargeable time for all classes of calls begins when a call from the telecommunications network terminates in or passes through the first multiline terminating system or terminal equipment on that communications system. It is the customer's responsibility to furnish appropriate answer supervision to the point of connection with the exchange telephone service so that chargeable time may begin. C3 MTS service rates are quoted in terms of initial and additional minutes. D1 The initial minute is the first minute or any fraction after connection is made. D2 The additional minute is each minute or any fraction after the initial minute. C4 The timing of a call does not include time lost because of service faults or defects that are reported to the Company. C5 The time of day at the calling party rate center determines whether the day,evening or night/weekend rates apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 19 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) B3 Collection of Charges Charges for all MTS calls are billed to the calling party, except where the calls are billed to: C1 The called party as a collect call, and the charge is accepted by the called party. This does not apply if the called station is a coin telephone. In this case, the charge may be accepted but must be billed to a third number; otherwise, the called station must originate a new call. C2 A third telephone number, except for coin. The third number must be an authorized telephone number as determined by the Company. C3 An authorized Company credit card or special billing number. B4 Hearing or Speech Impaired Persons Discount A 50% rate reduction on calls originating from a certified hearing and/or speech impaired customer's residential line to any other teletypewriter in this State within the same LATA, will be extended to individual who are certified, in writing by a physician, or an audiologist, or the Department of Vocational Rehabilitation, that he or she is disabled to the extent that he or she is unable to communicate via the telephone by voice conversation. The department of Vocational Rehabilitation must also certify that any hearing and/or speech impaired person requesting this service has and uses teletypewriter equipment, before the rate reduction applies. This rate reduction applies only to a certified residential customer line. B5 Charge Determination C1 The charge of MTS is determined by the: D1 Distance between rate centers D2 Time of day and day of week D3 Duration of call D4 Class of call ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 20 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) 135 Charge Determination (continued) C2 The per minute rates include the Universal Service Fund (USF) Surcharge as set Pursuant to Idaho Code §56.904, the Idaho Public Utilities Commission issues orders annually, which increase of decrease the Idaho Telephone Service Assistance Program surcharge amount. Pursuant to Idaho Code §62.610, the Idaho Public Utilities Commission issues orders annually, which increase of decrease the Idaho Universal Service Fund surcharge amount. As the Idaho P.U.C. issues orders, which increase or decrease the requirement, the surcharge amount(s)will be adjusted accordingly. C3 The evening rate applies to the holidays listed below unless a lower rate applies: New Year's Day January 1 Independence Day July 4 Labor Day Thanksgiving Day Christmas Day December 25 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 21 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) 135 Charge Determination (continued) C4 The following table indicates the appropriate times for the day, evening and night/weekend rate periods. MON I TUE WED THU FRI SAT SUN 8:00 AM Day Rate Period to 5:00 PM' FULL RATE 5:00 PM Evening Rate Period Eve. to Rate 11:00 PM' 35% Discount 35% Disc. 11:00 PM Night & Weekend Rate Period to 8:00 AM' 50% Discount 'To, but not including. D1 In cases where a message begins in one rate period and ends in another, the initial period rate is the rate in effect at the time the connection is established. The rate for each additional period is the rate in effect at the beginning of each additional period. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 19 Ziply Fiber Original Sheet 22 MESSAGE TELECOMMUNICATIONS SERVICE STANDARD SERVICE OFFERINGS Al Two-Point Message Telecommunication Service (continued) 136 Determination of Airline Mileage C1 MTS rates between points within the same LATA (cities, towns, or localities) are based on the airline distance between rate centers. In general, each point is designated as a rate center. Certain small towns or localities are assigned adjacent rate centers with which they are closely associated for communication purposes or by community of interest. C2 Airline mileages are determined by using vertical and horizontal grid lines, which have been established across the United States. The spacing between adjacent vertical grid lines and between horizontal grid lines represents a distance of one coordinate unit. A four-digit vertical (V) and a four-digit horizontal (H) coordinate are computed for each rate center from its latitude and longitude location on a map. The intersection of the horizontal grid and the vertical grid identifies the V and the H coordinates. The distance between any two-rate centers is computed between their respective coordinate intersections. The rates applicable to mileage are provided in A1.B5.C2. C3 For the purpose of determining airline mileage, vertical and horizontal grid lines have been established for this State. Ziply Fiber of Idaho, LLC concurs with the (T) tariff information shown in U.S.West's Exchange and Network Services Catalog for Southern Idaho, Section 6.2, pertaining to (V) and (H) coordinate listings and mileage calculations. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 1 WIDE AREA TELECOMMUNICATIONS SERVICE SUBJECT SHEET NO. Allowance for Interruptions 16 800 Service 20 800 Serviceline Option 21 Volume Discounts 21 Abuse or Fraudulent Use 10 Ancillary WATS Service 22 Application of Monthly Rates and Usage 11 Chargeable Time 11 Company Liability 7 Completion of 800 Service or 800 Serviceline Option Messages 9 Connection to Other Services 7 Description 3 Fractional Periods 13 Limitations of Service 6 Method of Determining Rates for 800 Service 15 Method of Determining Rates for Outward WATS Service 14 Minimum Average Time Requirement (MATR)for 800 Service 15 Minimum Average Time Requirement (MATR)for Outward WATS 13 Minimum Service Period 12 Outward WATS 18 Outward WATS, 800 Service and Serviceline Option 3 Payment of Charges 12 Priority of Services 7 Service Group 11 Transmission Quality 9 Use of service 10 WATS Termination 5 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 2 WIDE AREA TELECOMMUNICATIONS SERVICE Terms and conditions found in SECTION 19, Message Telecommunications Service, are made a part of this Section by reference. Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 131 Description C1 Wide Area Telecommunications Service (WATS) provides for dial-type communications between a WATS termination and exchanges within the same LATA, within the State and in accordance with the regulations and schedules of charges specified in this document. C2 A WATS access line is a line from the Company CO to the Company-provided network interface on or near the customer's premise and is provided for the purpose of completing WATS calls. Each such line will be arranged at the customer's option for either Outward WATS or 800 Service but not for both. C3 WATS is provided as either Outward WATS, 800 Service or Serviceline Option: D1 The Outward WATS customer is furnished a WATS access line arranged for outward calling only. Outward WATS provides for directly dialed calls from a WATS termination by way of the WATS access line and the public switched network to exchanges within the same LATA in the same State. Usage is bulk billed as set forth in following information. D2 The 800 Service customer is furnished a WATS access line arranged for reward calling only. 800 Service provides for dial-type calling to a WATS termination by way of the WATS access line and the public switched network from exchanges within the same LATA in the same State. 800 Service allows customers to receive and pay for incoming long distance calls by use of a telephone number which begins with the special service area code, 8XX(i.e. 800,822, 833, 844, 855, 866, 877, or 888 as available). Usage is bulk billed as set forth in following information. D3 The 800 Serviceline option customer is furnished an 8XX number (i.e. 800,822, 833, 844, 855, 866, 877, or 888 as available) to be associated with an individual line or trunk. 800 Serviceline option is an option served over an exchange access facility and is not an access line. One 8XX number may be assigned to each existing or newly provided exchange telephone number, which allows for the completion of 8XX calls in addition to all other usage normally handled on this termination. Message detail (calling number/calling location, where possible, and duration of calls) is included unless otherwise requested by the customer. Billing is based on a specified rate per hour as set forth in following information. Volume discounts may apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 3 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 131 Description (continued) C4 WATS is furnished only if the necessary service components are available. If unusual costs are involved to make facilities available, the customer may have to pay additional charges. C5 Intrastate Outward WATS and/or 800 Service may be provided jointly by the Company and the Interexchange Carrier on a shared basis. A shared WATS access line is where the Company provides the WATS access line, transports the intraLATA traffic and bills both the WATS access line and intraLATA usage to the end user as set forth in this Price List. The Interexchange Carrier transports the interLATA traffic and bills interLATA usage to the end user at the IC's applicable WATS usage rates. The Interexchange Carrier shall order Switched Access Service under the terms and conditions of the Company's Access Service Price List. C6 Intrastate 800 Serviceline option may be provided jointly by the Company and the Interexchange Carrier on a complementary basis. A complementary service is where the Company provides the 8XX number to be associated with an individual line or trunk, transports the intraLATA traffic and bills both the 8XX number and intraLATA usage to the end user as set forth in this Price List. The interLATA traffic is transported and billed by the Interexchange Carrier as set forth in B1.C5 preceding. C7 A dual jurisdiction WATS access line is a facility used for the provision of interstate and intrastate WATS and is provided subject to the terms and conditions of the Company's Interstate Access Service Price List F.C.C. No. 1. Any intrastate intraLATA traffic retained and transported by the Company will be billed to the enduser at the usage rates set forth in this Price List. The interLATA traffic is transported and billed by the Interexchange Carrier as set forth in B1.C5 preceding. C8 Interstate interLATA Outward WATS and/or 800 Service will be provided by the Interexchange Carrier. C9 IntraLATA only 800 Service will not be provided by Company. C10 IntraLATA only Outward WATS and/or 800 Serviceline option will be provided by the Company. C11 Wire Center-a specified geographical location in an exchange from which charges for WATS extensions are determined. C12 Service Terminating Arrangement - Company provided equipment, which terminates WATS access lines and facilitates design, isolation, and testing of WATS service. Protective connecting arrangements include the service terminating arrangement. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 4 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B2 WATS Termination C1 The term "Station" as used in connection with WATS: D1 Denotes the network control signaling unit and any other equipment which is arranged for WATS and provided at a customer's premises in accordance with this Price List or, D2 Denotes the point, at a customer's premises, at which customer provided terminal equipment or communications system is connected to Company facilities furnished for WATS or, D3 Denotes the point of connection of WATS to switching equipment (as specified in C3. following) when such switching equipment is located in a Company CO or, D4 Denotes the point of connection of Outward WATS to an Interexchange Carrier channel (utilizing WATS CO connecting facilities) at a Company WATS serving CO. C2 The term "Main Station" denotes the first WATS station furnished for use with a WATS access line. The term "Extension Station" denotes any other WATS station furnished for use with the same WATS access line. C3 At the option of the customer, a WATS access line may be connected to: (i) a standard telephone, (ii) an attendant's position or switching equipment or a PBX or CO dial switched system, a Common Control Switching arrangement, (iii) a key telephone system, or (iv) an Interexchange Carrier Channel utilizing a WATS CO Connecting Facility. C4 When connections are made to customer or Interexchange Carrier- provided communications systems at a premises where the customer does not originate or terminate communications,the Company may require that WATS be furnished from a Company WATS CO(s) different than the CO(s) designated by the Company to serve that premises. Under such circumstances, monthly and service and equipment charges equal to access line extension charges apply between the WATS CO that would serve the customer's premises and the WATS CO from which service is actually provided. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 5 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 133 Limitations of Service C1 WATS calls must be dialed and completed without the assistance of a Company operator except when facilities or conditions do not allow customer dial completion or when an interrupted call is reestablished by a Company operator. C2 The design, maintenance and operation of WATS envision that communications will originate or terminate at a WATS station for the purpose of communicating with station in the specified service areas. C3 Connection to Other Services Connections of WATS to other services is permitted on a switched basis only. No permanent connection between WATS and other services may be established. C4 Priority of Services D1 The installation and restoration of service shall be in accordance with the rules for Telecommunications Service Priority (TSP) as set forth in the Access Service Price List. D2 Subject to compliance with the above-mentioned rules, when a shortage of facilities exists either for temporary or protracted periods, MTS will be established before all other service. However, the duration of MTS calls may be limited when facility shortages are caused by emergency conditions. C5 Company Liability D1 In view of the fact that the customer has exclusive control of communications over the facilities furnished by the Company, and of the other uses for which facilities may be furnished by the Company, and because of unavoidableness of errors incident to the service and to the use of such facilities of the Company, the services and facilities furnished by the Company are subject to the terms, conditions and limitations herein specified. D2 The liability of the Company for damages arising out of mistakes, omission, interruptions, delays, errors or defects in transmission, or failure or defects in facilities furnished by the Company, occurring in the course of furnishing service or other facilities and not caused by the negligence of the customer, or of the Company in failing to maintain proper standards of maintenance and operation and to exercise reasonable supervision shall in no event exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, error, defect in transmission, or failure or defect in facilities occurs. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 6 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 133 Limitations of Service (continued) C5 Company Liability (continued) D3 The customer indemnifies and saves the Company harmless claims for libel, slander, or infringement of copyright from the material transmitted over its facilities; against claims for infringement of patents arising from combining with, or using in connection with, facilities of the Company, apparatus and system of the customer; and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company. D4 When the lines of other telephone companies are used in establishing connection to points not reached by the Company's lines, the Company is not liable for any act or omission of the other company or companies. D5 The Company shall not be liable for any defacement of, or damage to, customer's premises resulting from the existence of the Company's instrument, apparatus, or wiring, on such premise, or caused by the installation or removal, when such defacement or damage is not the result of the negligence of the Company. D6 The Company does not guarantee nor make any warranty with respect to equipment provided by it for use in an explosive atmosphere. The customer shall indemnify and hold the company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made instituted or asserted by customer or by any other party or person, for any personal injury to or death of any person or persons, and for loss, damage or destruction of any property; whether owned by the customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal, presence, condition, location or use of said equipment so provided. E1 The Company may require each customer to sign an agreement for the furnishing of such equipment as a condition precedent to the furnishing of such equipment. E2 The customer shall furnish, install and maintain sealed conduit with explosion-proof fittings between this equipment and point outside the hazardous area where connection may be made with regular facilities of the Company. The customer may be required to install and maintain this equipment within the hazardous area if, in the opinion of the Company, injury or damage to Company employees or property might result from installation or maintenance by the Company. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 7 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 133 Limitations of Service (continued) C6 Transmission Quality Satisfactory transmission cannot be assured when the WATS access line is connected to other Company services or to customer-provided equipment or service. C7 Completion of 800 service or 800 Serviceline Option Messages 800 Service or 800 Serviceline option is furnished upon condition that the customer obtain adequate facilities to permit the use of this service without interfering with this service or impairing it or without injurious effects upon it or any other service rendered by the Company. The Company, without incurring any liability, may terminate or refuse to furnish 800 Service or 800 Serviceline option to any customer who fails to comply with said conditions, provided that, in case of a termination of service, at least five days have elapsed following written notification to the customer by mail or in person of the Company's intention to terminate the serve for such cause. C8 Use of Service WATS may be used by the customer or others authorized by the customer. Orders involving installation, rearrangement, billing, or discontinuance of service will be accepted by the Company only from the customer. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 8 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 133 Limitations of Service (continued) C9 Abuse or Fraudulent Use The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of service includes: D1 The placing or acceptance of a WATS call by a WATS customer, a customer's agent, employee, or representative, in response to an uncompleted MTS call, which was not completed in order to transmit or receive intelligence without the payment of the applicable message toll charge; D2 The obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain, WATS by rearranging, tampering with, or making connection with any facilities of the Company,or by any trick,scheme,false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid the payment in whole or in part, of the regular charge for such service; D3 The use of service or facilities of the Company for a call or calls, anonymous or otherwise if in a manner reasonably to be expected to frighten, abuse, torment, or harass another; D4 The use of profane or obscene language; D5 The use of the service in such a manner as to interfere unreasonably with the use of the service by one or more other customers. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 9 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B4 Application of Monthly Rates and Usage C1 General WATS usage charges are for payment for the service between the WATS termination and another location. C2 Service Group D1 Service Group, as used in connection with Outward WATS, denotes one access line or two or more access lines appearing in the same multiline terminating system at the same customer premises. D2 Service Group, as used in connection with 800 Service,denotes the access lines arranged in CO equipment furnished by the Company as part of a given hunting arrangement. (The term "hunting arrangement" denotes a grouping of 800 Service access lines at the same customer's premises arranged for the completion of a given call or arranged for overflow to or from another access line or group of access lines.) C3 Chargeable Time D1 Chargeable time begins when connection is established between a station associated with the WATS termination and the calling or called station. D2 Chargeable time ends when the calling station "hangs up" thereby releasing the network connection. If the called station "hangs up" but the calling station does not chargeable time ends when the network connection is released by automatic timing equipment in the telecommunications network. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 10 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B4 Application of Monthly Rates and Usage (continued) C3 Chargeable Time (continued) D3 When 800 Service or 800 Serviceline option is directly connected (i.e., not connected through a multiline terminating system) at a customer' s premises to a communications system, chargeable time begins when the call terminates in or passes through the first multiline terminating system or terminal equipment on that communications system. It is the customer's responsibility to furnish appropriate answer supervision to the point of connection with the 800 Service or 800 Serviceline option so that the chargeable time may begin. D4 All calls completed in one billing period through 800 Serviceline will be billed a minimum of 30 seconds per call. C4 Minimum Service Period The minimum service period for WATS is one day. C5 Payment of Charges D1 The customer is responsible for payment of all charges for service furnished the customer. Service and equipment charges are payable upon establishment of service. All other charges from time to time in force and effect are payable monthly in advance, except additional hourly usage charges, which are payable upon rendition of a bill by the Company. D2 Where a WATS application for service is canceled by the applicant prior to the start of installation of facilities, no charge applies. Where installation of facilities has been started prior to the cancellation, the service and equipment charges apply. D3 Charges of less than a cent will be rounded to the nearest cent. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 11 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B4 Application of Monthly Rates and Usage (continued) C6 Fractional Periods D1 The charge for a fractional part of a month will be a proportionate part of the monthly rate based on the actual number of days the service is provided. D2 For the purpose of administering this regulation with respect to the determination of the charge for a fractional part of a month, every month is considered to have 30 days. C7 Directory Listings D1 Directory listings for 800 Service will be provided at rates applicable for business additional listings. D2 One free Directory listing will be provided for 800 Serviceline Option. Additional Directory listings will be provided at applicable additional listing rates. D3 Directory listings are not furnished with Outward WATS. C8 Minimum Average Time Requirement (MATR)for Outward WATS Usage is subject to an average of one minute per completed call in each rate period for each billing period This means that if the average duration per call in any rate period during each billing cycle is less than one minute, billing will be based on an average duration of one minute per call. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 12 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B4 Application of Monthly Rates and Usage (continued) C9 Method of Determining Rates for Outward WATS D1 Determine the total number of calls for the service group. D2 Determine the equivalent hours used by applying the minimum average time requirement of 60 seconds ( 1 call = 1 minute). D3 Determine the total actual hours used for the service group. D4 Determine the chargeable hours which is the greater of C9.D2 or C9.D3 preceding, rounded to the nearest tenth (one decimal place). D5 Determine the number of access lines in service during the month Access line in service for a fraction of a month are based on the number of days in service divided by 30 days The result is rounded to the nearest hundredth, two decimal places. D6 Determine the average use per line in the service group by dividing the chargeable hour in C9.D4 preceding by the number of access lines in C9.D5 preceding. D7 Determine the usage charge per line by multiplying the hourly rate in the appropriate taper(s)by the number of hours used in each taper and totaling these charges. D8 Determine the total usage charge in the service group by multiplying the usage charge per access lines in g preceding by the number of access lines in C9.D5 preceding. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 13 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B4 Application of Monthly Rates and Usage (continued) C10 Minimum Average Time Requirement (MATR)for 800 Service Usage is subject to an average of 30 seconds per completed call in each rate period for each billing period. This means that if the average duration per call in any rate period during each billing cycle is less than 30 seconds, billing will be based on an average duration of 30 seconds per call. C11 Method of Determining Rates for 800 Service D1 Determine the total number of calls for the service group. D2 Determine the equivalent hours used by applying the minimum average time requirement of 30 seconds (1 call = 30 seconds of 1/2 minute). D3 Determine the total actual hours used for the service group. D4 Determine the chargeable hours,which is the greater of C11.D2 or C11.D3 preceding rounded to the nearest tenth (one decimal place). D5 Determine the number of access lines in service during the month Access lines in service for a fraction of a month are based on the number of days in service divided by 30 days. The result is rounded to the nearest hundredth two decimal places. D6 Determine the average use per line in the service group by dividing the chargeable hours in d preceding by the number of access lines in e preceding D7 Determine the usage per line by multiplying the hourly rate in the appropriate taper(s)by the number of hours used in each taper and totaling these charges. D8 Determine the total usage charge in the service group by multiply the usage charge per access line in C11.D7 preceding by the number of access lines in e preceding. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 14 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION B5 Allowance for Interruptions Allowance for interruptions apply to each WATS access line as set forth following: C1 When the WATS access line is interrupted for a period of less than 2 hours after the trouble is reported to the Company, no credit applies. C2 When the WATS access line is interrupted for a period of 2 hours to 24 hours after the trouble is reported to the Company, the following credit applies: CREDIT ALLOWANCE Allowance $6.20 C3 When the WATS access line is interrupted for a period of more than 24 hours after the trouble is reported to the Company, a credit applies for each 24 hour period or any fraction thereof. CREDIT ALLOWANCE Allowance $6.20 C4 The credit in B5.C2 and B5.C3 preceding, includes all credits to be applied for an interruption. C5 None of the prior credit allowances will be made for: Non-completion of WATS messages due to busy network conditions, or Interruption of service due to customer-provided equipment or systems, or Interruption of service due to negligence of the customer, or Interruption of service during any period in which the Company is not afforded access to the premises at which the WATS access line is terminated, or Interruption of service during any period when the customer has released the WATS access line to the Company for maintenance purposes, or implementation of a customer order for a change in service arrangement. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 15 WIDE AREA TELECOMMUNICATIONS SERVICE Al OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION 135 Allowance for Interruptions (continued) C6 Message telecommunications service furnished at a customer's request, when his WATS is interrupted, is charged at the message telecommunications rates. C7 When 800 SERVICELINE option is interrupted, the credit allowance is the same as for the service with which it is associated. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 16 WIDE AREA TELECOMMUNICATIONS SERVICE A2 OUTWARD WATS 131 Rates and Charges C1 Shared Outward WATS Access Line MONTHLY RATE Each, Interexchange Carrier(IC); $29.70 Company bills interLATA usage on behalf of IC Each, Interexchange Carrier bills $29.70 own interLATA usage NON-RECURRING CHARGES Install or connect new $105.00 Change of Interexchange Carrier $5.00 All other changes $25.50 C2 IntraLATA Only Outward WATS Access Line MONTHLY RATE Each $29.70 NON-RECURRING CHARGES Install or connect new $105.00 Change of Interexchange Carrier $5.00 All other changes $25.50 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 17 WIDE AREA TELECOMMUNICATIONS SERVICE A2 OUTWARD WATS 131 Rates and Charges (continued) C3 Outward WATS Usage The hourly rates apply to the average use for each rate period, rounded to the nearest tenth of an hour, for each access line within a service group. Usage rate per access line, per hour RATE 0 - 5 hours $12.00 5.1 - 15 hours $10.25 15.1 -25 hours $ 9.50 25.1 -40 hours $ 8.00 Over 40 hours $ 7.00 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 18 WIDE AREA TELECOMMUNICATIONS SERVICE A3 800 SERVICE 131 Rates and Charges C1 Shared 800 Service Access Line MONTHLY RATE Each, Interexchange Carrier (IC);Company bills interLATA usage on behalf of IC $28.50 Each, Interexchange Carrier bills own interLATA usage $28.50 NON-RECURRING CHARGES Install or connect new $66.00 Change of Interexchange Carrier $15.00 All other changes $25.50 C2 The hourly rates apply to the average use for each rate period, rounded to the nearest tenth of an hour, for each access line within a service group. Usage rate per access line, RATE per hour 0 - 5 hours $13.87 5.1 - 15 hours $12.83 15.1 - 25 hours $11.78 25.1 -40 hours $10.69 Over 40 hours $10.07 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 19 WIDE AREA TELECOMMUNICATIONS SERVICE A4 800 SERVICELINE OPTION 131 Rates and Charges C1 800 SERVICELINE Option Number MONTHLY RATE Each $5.00 With suppression of message detail, each $5.00 NON-RECURRING CHARGES Service establishment $25.00 Changes $15.00 C2 Fractional hours will be rounded to the nearest tenth of an hour. RATE Hourly Rate $12.00 C3 Volume Discounts All usage in excess of$60.00 will be discounted by the following percentages. AMOUNT DISCOUNT $ 00.00 thru $ 60.00 0% $ 60.01 thru $200.00 10% $200.01 thru $500.00 12% $500.01 thru $1,000.00 15% Over$1,000.00 20% ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 20 Ziply Fiber Original Sheet 20 WIDE AREA TELECOMMUNICATIONS SERVICE A5 ANCILLARY WATS SERVICE 131 Monthly Rates for Access Line Extensions C1 Access line extensions are provided only within the same LATA in this State. C2 The minimum service period for an access line extension is one month. C3 When a WATS access line has more than one termination; one is designated as the access line main station. All other terminations of the same access line are designated as access line extensions. Rates and charges for Exchange Service Extension Service, as specified in the Access Service Price List, apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 21 Ziply Fiber Original Sheet 1 CALL THRIFT SERVICE DESCRIPTION Call Thrift is an optional service under which residence customers place intrastate intraLATA long distance calls within certain specified hours at flat monthly rates, in lieu of filed rates for intrastate intraLATA long distance message telecommunications service normally applicable. REGULATIONS Al This service applies only to dial station-to-station intrastate intraLATA messages which the customer dials from his residence access line and completes, without operator assistance, to an exchange where inward direct distance dialing is in effect. A2 This service is not available in connection with public telephone service. A3 This service applies to all intrastate intraLATA direct distance dialed calls placed within the customer's billing period during the following hours: Monday through Friday 9:00 p.m. to 8:00 a.m. the following day Saturday 8:00 a.m. to 8:00 a.m. the following day Sunday 8:00 a.m. to 5:00 p.m. and 9:00 p.m. to 8:00 a.m. the following day Call Thrift rates are applicable for holidays that fall on weekends. A4 The service is offered, subject to the continuing availability of long distance message telecommunication facilities and capacity with other services rendered by the Company having preference. The service is available only for messages of reasonable duration, which will not interfere with or impair this or any other service. The Company may limit the length of messages and the number of customers of this service and may terminate or refuse to furnish service hereunder, if the use of the service would interfere with or impair this or any other service rendered by the Company. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 21 Ziply Fiber Original Sheet 2 CALL THRIFT SERVICE REGULATIONS (continued) A5 The use of the service is limited to the personal voice calls of occupants of the residence. A6 In cases where a Call Thrift call extends beyond the Call Thrift period, the normal long distance charges will apply to each additional minute beyond the Call Thrift period. In cases where a normal long distance call extends into the Call Thrift period, the Call Thrift charges will apply to each additional minute within the Call Thrift Period. A7 Each message is timed by minutes of use with a fraction of a minute being charged as a full minute. The initial calling period is a cumulative total of 60 minutes per month. Any additional time accumulated is charged for in increments of one minute or fraction thereof. A8 The billing information provided the customer is limited to the flat rate billing for the initial period and additional increments, if any. The Company is not required to provide information to the customer concerning the amount of unused initial period calling or additional increments of calling time remaining during the course of the normal billing period. Additional billing detail will not be provided. A9 The minimum service period for Call Thrift is one month. A10 The discount specified in Schedule B-1, Section A1.B5.C4. is not provided with Call Thrift. All Suspension of Call Thrift service is provided coincident with the suspension of associated exchange service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 21 Ziply Fiber Original Sheet 3 CALL THRIFT SERVICE RATES AND CHARGES Al The monthly rate for Call Thrift Service includes the initial period rate plus any additional period rate. A2 The monthly rate for Call Thrift service is in addition to all rates and charges for the associated telephone service. A3 If a period of service exceeds one month, the charges for a fractional part of a month, following and consecutive with a full month,will be a proportionate part of the monthly charges for the initial period of use. A4 The following service and equipment charge applies to establish Call Thrift service or to change from one plan to another. Service Monthly Charge Charge B1 60 MINUTE PLAN - Initial period, first 60 minutes or $4.00 $5.28 fraction thereof -Additional period, each additional - $0.09 minute or fraction thereof B2 120 MINUTE PLAN - Initial period, first 120 minutes or $4.00 $10.28 fraction thereof -Additional period, each additional - $0.08 minute or fraction thereof ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 22 Ziply Fiber Original Sheet 1 TOLL-PAC INDEX SUBJECT SHEET NO. 30-Minute Plan 2 60-Minute Plan 2 Conditions 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 22 Ziply Fiber Original Sheet 2 TOLL-PAC APPLICABILITY Applicable to outgoing direct dialed intrastate toll calls to a specific exchange. TERRITORY Outgoing direct dialed intrastate toll calls for the Rates shown below: RATES Originating Exchange Terminating Exchange Homedale Caldwell Parma Caldwell Wilder Caldwell/Nampa Al 30 Minute Plan Mileage Rate Per Billing 11-22 Month12 Code First 30 Minutes or Fraction Thereof Per Line $ 1.70 TP3M Each Additional Minute or Fraction Thereof $ .05 OCVU A2 60 Minute Plan Mileage Rate Per Billing 11-22 Month74 Code First 60 Minutes or Fraction Thereof Per Line $ 2.80 TP6M Each Additional Minute or Fraction Thereof $ .05 OCVU 72 In addition to applicable service connection charges as shown in Section 9. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 22 Ziply Fiber Original Sheet 3 TOLL-PAC CONDITIONS Al TOLL-PAC (Toll-Personalized Area Calling) is a calling plan, which allows a customer to buy blocks of toll usage to nearby communities as an alternative to the rates for regular message toll telephone service. TOLL-PAC entitles the customer to make outgoing intrastate direct dialed telephone calls to a specific exchange. A2 TOLL-PAC is available to business and residence customers in the exchanges listed under Territory. A3 TOLL-PAC is not available to Private Branch Exchange customers, or in connection with public telephone service or on a foreign exchange basis. A4 Multiline telephone system customers must arrange for the same TOLL-PAC service on all regular local exchange service lines furnished on the same premises. A5 TOLL-PAC will not be offered in conjunction with any other optional calling plan. A6 The minimum service period for TOLL-PAC is one month. A7 Joint User Service is not available in connection with TOLL-PAC. A8 Suspension of TOLL-PAC is provided coincident with the suspension of associated local exchange service. A9 Except as specifically provided herein, TOLL-PAC is subject to the regulations, rates, and charges applicable to other types of customer services. A10 Except as otherwise provided, Discounts, Concessions, and Specially Classified Services are not provided with TOLL-PAC. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 23 Ziply Fiber Original Sheet 1 SPECIAL BILLING SERVICES INDEX SUBJECT SHEET NO. Magnetic Tape Arrangement 2 OUTWATS Message Detail 2 Paper Printout Arrangement 2 Conditions 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 23 Ziply Fiber Original Sheet 2 SPECIAL BILLING SERVICE APPLICABILITY Applicable to OUTWATS Message Detail Special Billing Services to furnish message detail information pertaining to customer's outward WATS line(s). TERRITORY Within the exchange area of all exchanges as said areas are defined on maps filed as part of this Price List. RATES Al OUTWATS message detail service bill detail for: Connection Monthly Charge73 Rate 131 Magnetic tape arrangement C1 Preparation charge D1 Interstate $120.00 - D2 Intrastate 120.00 - C2 Each magnetic tape - $30.00 C3 Per message - .02 B2 Paper printout arrangement C1 Preparation charge D1 Interstate 120.00 - D2 Intrastate 120.00 - C2 Per message - .03 In addition to applicable Service Charges as shown in Section 9. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 23 Ziply Fiber Original Sheet 3 SPECIAL BILLING SERVICE CONDITIONS Al OUTWATS Message Detail is an arrangement furnishing message detail information pertaining to a customer's outward WATS line(s) and is not represented to be a duplicate of regular WATS billing. B1 This service will be available where the WATS services are provided through intercompany arrangements and when U.S. West provides the WATS bill/accumulation function, and where facilities and operating conditions permit. A2 Media may be provided in a combination of arrangements; i.e., magnetic tape and paper printouts. The alternative arrangement(s) will be charged at the appropriate rate per message. In the case of magnetic tape, the magnetic tape charge will also apply. A3 Message detail consists of call-by-call records from the customer's Outward WATS lines. The call detail records include: B1 Date B2 WATS billing number B3 Length of call B4 To number B5 From number B6 Revenue accounting code B7 Time of day A4 Advance notice of ten business days prior to the end of the WATS billing period is required for preparation of the data. A5 Information is provided only for Outward interstate or intrastate WATS, by WATS billing period. A6 Bill detail will: B1 Be available by pilot or related telephone number as designated in utility records. B2 Include all Outward WATS lines related to the same WATS billing number. B3 Be provided on magnetic tape or paper printout. B4 Be provided only in the same format as is normally found in accounting message file. There will be no rating, rearrangement, summarization or special processing of the data. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 23 Ziply Fiber Original Sheet 4 SPECIAL BILLING SERVICE CONDITIONS (continued) A7 A preparation charge will apply for each time message detail service is connected. A8 Each arrangement provides for one form of media, magnetic tape or paper printout provided for one billing and one mailing address. A9 Recreated extraction of tape or printout requested by the customer will be provided at the appropriate rate per message, if operating conditions permit. The customer must request the recreated extraction within one month of the WATS billing period. Partial extractions will not be possible. A10 The utility will determine the record description and reserves the right to change record format. All For each Outwats Message Detail arrangement on magnetic tape,the customer will specify one blocking size, one tape record size, and one data set name with format limits imposed by the utility. Al2 Tape or paper printouts will not be packaged with the regular monthly bill. A13 Media will be mailed First Class with return receipt requested. A14 Charges for this service will be billed on a miscellaneous bill. A15 This service will be furnished only to the customer or his authorized representative. A16 Liability for errors in the media is limited to the monthly rate for the service during the month in which the error occurred. A17 This service is not represented to be a reconciliation of the utility's regular billing nor will the utility be responsible for any reconciliation between the media provided and its regular billing. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 24 Ziply Fiber Original Sheet 1 INTRAEXCHANGE PRIVATE LINE SERVICE INDEX SUBJECT SHEET NO. Local Channel Bridging 2 Local Channel Conditioning 2 Local Channel Mileage 2 Local Channels 2 Conditions 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 24 Ziply Fiber Original Sheet 2 INTRAEXCHANGE PRIVATE LINE SERVICE APPLICABILITY Applicable to intraexchange (local) private line service. TERRITORY Within the exchange area of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Monthly Billing Rate74 Code Al Local channels B1 Local loop C1 Each signal grade circuit $ 8.00 LCLL C2 Each voice grade circuit 10.00 LCLV C3 Each data circuit 20.00 LCDL B2 Each extended loop outside BRA 16.00 LCLA A2 Local channel mileage B1 Channels on the same premises C1 Same building 1.00 LCST LCC1 C2 Different building, each 1/10 mile or fraction thereof 1.50 LCS3 A3 Local channel bridging B1 Each channel bridged $ 3.00 LCBA B2 Each telephone bridged 1.00 LCBS A4 Local channel conditioning B1 Type "C"series 50.00 LDCA B2 Type "D"series 45.00 LDCD 74 In addition to applicable element charges as shown in Section 9. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 24 Ziply Fiber Original Sheet 3 INTRAEXCHANGE PRIVATE LINE SERVICE CONDITIONS Al Schedule No. G-1 services and charges apply to signal grade, voice grade, and voice grade data channels. Intraexchange Private Line Digital Services are provisioned out of Section 7, Special Access,of the Intrastate Access Price List and Schedule G-1 rates and conditions do not apply. Applicable service connection charges from Schedule No. A-5 do apply. A2 When a local channel is extended beyond the base rate area boundary to provide service, additional rates apply to that portion of the channel between the base rate area boundary and the station. A3 Local channel mileage 131 Charges under Rates A2.B1.C1. apply for each two point channel in the same building. B2 When terminal equipment locations of a private line service are located in different buildings on the same premises, the charge for the channel shall be based on the air line distance between each pair of buildings when conditions and facilities permit. The air line mileage is measured from the center of building to center of building. B3 Where service is extended between more than two buildings on a premises, additional mileage rates apply. A4 A bridging charge is assessed, (1)on signal grade circuits and Series 1000 (low speed data only), 2000, and 3000 service, where three or more channels on a private line service are bridged in a central office or(2) where two or more medium speed data or low speed data (up to 150 baud)stations or four or more low speed data stations(up to 75 baud)are bridged on a customer's premises. A5 When channels are bridged in a central office, they may be any combination of interexchange, interoffice, or local channels. A6 Signaling applied by customer provided equipment (CPE)on medium speed data channels must conform to the technical parameters specified by the utility covering private line voice band data and switched telecommunications network data communications. A7 The number of stations that may be connected and the distance over which transmission is possible may be limited by the operating and transmission factors for Series 3000 channels. These operating and transmission factors are determined by the utility. A8 The Company will provision Signal Grade Channel service to allow for the use of transmission signaling devices approved by the company. AC / DC power signaling capabilities will no longer be available to circuits installed on or after the effective date of this Price List. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 1 DISCONTINUED SERVICES Rates, charges, and conditions applicable to discontinued service under this schedule are provided under the respective subtitles as shown below. INDEX SUBJECT SHEET NO Customer Transfer Service 4 Conditions 4 Fire Alarm System Service 5 Conditions 5 Fire Reporting Service 3 Conditions 3 Party Line Service 8 Conditions 10 Remote Area Service 6 Conditions 7 Rural Zone Charge 11 Conditions 11 Seasonal Service 9 Touchtone Service 12 Conditions 12 Employees' Service 13 Conditions 13 Select Service 14 Conditions 15 Select Plus Service 14 Conditions 15 Digital Phone Bronze 16 Conditions 17 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 2 DISCONTINUED SERVICES Rates, charges, and conditions applicable to discontinued service under this schedule are provided under the respective subtitles as shown below. INDEX SUBJECT SHEET NO Digital Phone Essentials 2-2010 25 Digital Phone Nationwide with Essentials 2-2010 31 Digital Phone Nationwide Extra with Essentials 2-2010 34 Digital Phone State with Essentials 2-2010 28 Digital Phone Plus-2010 Service 37 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 3 DISCONTINUED SERVICES FIRE REPORTING SERVICE APPLICABILITY Applicable to discontinued equipment and services which will not be offered for new installations. Limited to existing customers. TERRITORY Within the Parma and Garden Valley exchanges as said exchange is defined on maps filed as part of the Price List schedules. RATES Monthly Billing Rate* Code Al Group calling common control equipment with a capacity of 20 exchange lines $17.60 FRS3 A2 Line equipment for each 2 exchange lines 6.15 FRSL A3 Exchange lines Rates and charges applicable to individual line service as shown in Schedule No. A-1. CONDITIONS A maximum of 20 individual lines per group within one central office area may be connected to the group calling common control equipment. * In addition to applicable service charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 4 DISCONTINUED SERVICES CUSTOMER'S TRANSFER SERVICE APPLICABILITY Applicable to customer's transfer service. Limited to existing customers. TERRITORY Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Monthly Billing Rate* Code Each two lines equipped $4.90 CTS CONDITIONS Al Service under this schedule will be provided with one-party business and residence service only. A2 Customer's transfer service will be furnished at rates set forth above to enable a customer to tie his business and residence lines, or any two of his lines, together under his control. The transfer of calls from the business line to the residence line is accomplished by operating a key at the business telephone which ties the two lines together. This enables the customer to answer his business telephone from the residence telephone. A3 Service is restored to normal by returning the key at the business telephone to the normal position. A4 Service under this schedule will be provided for the use of the customer only and on the premises of the customer. * In addition to applicable service charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 5 DISCONTINUED SERVICES FIRE ALARM SYSTEM SERVICE APPLICABILITY Applicable to discontinued equipment and services which will not be offered for new installations. Limited to existing customers. TERRITORY Within the exchange areas of Aberdeen, Carey, Cascade, Fairfield, Homedale, Horseshoe Bend, McCall, New Meadows, Riggins, and Wilder as said areas are defined on maps filed as part of the Price List schedules. RATES Monthly Billing Rate* Code Al Fire circuit transfer system, equipped with 3 circuits $4.20 FASP A2 Each additional circuit 1.40 FASE A3 Each connector number terminal 2.15 FAST CONDITIONS Service under this Price List will be provided only to city, county, state, or federal agencies. * In addition to applicable service charges. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 6 DISCONTINUED SERVICES REMOTE AREA SERVICE APPLICABILITY Applicable to certain remote customer-owned rural telephone lines.** TERRITORY Within the suburban areas of the exchange listed, or within certain remote areas located outside present exchange boundaries, as said areas are listed under RATES below. RATES Monthly Billing Rate* Code Al Customer-owned lines in the Riggins exchange, each station $12.22 FLB FLR A2 Customer-owned lines in the Joseph area, Whitebird exchange, each station 12.22 FLB FLR A3 Customer-owned lines in the Sweet exchange area, each station 12.22 FLB FLR * In addition to applicable service charges. ** Limited to those customer-owned rural telephone lines presently connected to facilities of Ziply Fiber of Idaho, LLC. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 7 DISCONTINUED SERVICES REMOTE AREA SERVICE (continued) CONDITIONS Al Service under this schedule will be furnished over customer-owned rural lines, provided the line and other facilities owned by the customer or customers are properly constructed and maintained in accordance with the standards set by the utility. The utility reserves the right to discontinue telephone service to a customer or customers served by a remote area line by disconnection of such line if a fault in any part of the line or facilities provided by the customer or customers causes interference with service furnished to other customers. The utility may also refuse to reconnect the line until the fault is corrected and the line and other customer-owned facilities are placed in an operating condition acceptable to the utility. A2 A remote area line may not be connected to more than one exchange. In the event that such a line is so connected, and upon failure, after notice to the customers of record on that line, to comply with the above provision, the utility shall then have the right to disconnect that line. A3 The maintenance of the remote area line is at the option of the members of the line, provided said line meets the standards of Ziply Fiber of Idaho, LLC. If the utility is requested to repair or maintain the line, the utility's current construction labor rate will apply. A4 Maintenance performed by Ziply Fiber of Idaho, LLC will be at the request of the secretary or manager of the line only. Requests for maintenance or repair will not be made by the individual members of the line. A5 All bills for maintenance of the line will be sent to the secretary or manager. Failure to pay maintenance charges within 30 days after receipt of the bill for said charges will result in the disconnection of the remote area line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 1 DISCONTINUED SERVICES PARTY LINE SERVICE APPLICABILITY Applicable to party line service in connection with business and residence two-party and four-party service which will not be offered for new installations. TERRITORY Within the exchange areas as listed below. Business Service Residence Service RATES Two- Four- Two- Four- Party Party Party Party Al Each network access line# Base Rate Area $17.77 $ - $ 8.86 $ 7.87 Zone A 19.46 17.77 9.71 8.86 Zone B 22.84 17.77 13.09 8.86 A2 EAS increment- per each network access line Aberdeen - 2.10 .84 .84 Cascade 8.75 8.75 3.50 3.50 Donnelly - 7.35 2.94 2.94 Homedale 3.50 3.50 1.40 1.40 Marsing 7.00 7.00 2.80 2.80 McCall 6.65 6.65 2.66 2.66 New Meadows 3.50 3.50 1.40 1.40 Springfield - 9.10 3.64 3.64 Sweet 4.20 4.20 1.68 1.68 Wilder - 3.50 1.40 1.40 A3 Trouble isolation charge, per access line .20 # In addition to applicable EAS increments above and surcharges in Schedule Z. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 2 DISCONTINUED SERVICES PARTY LINE SERVICE (continued) SEASONAL SERVICE Seasonal service for residence two- and four-party service within the exchange areas of Garden Valley, Riggins, Cascade, Donnelly, McCall, and New Meadows. Al Each local network access line# Two- Billing Four- Billing Party Code Party Code Base Rate Area $ 6.65 R2SE $ 6.42 R4SE Zone A 7.28 R2SA 6.65 R4SA Zone B 9.82 R2SB 6.65 R4SB EAS increments per each network access line in Cascade, Donnelly, McCall, and New Meadows. A2 EAS Increment Cascade 2.62 SECS Donnelly 2.21 SEDN McCall 2.00 SEMC Garden Valley N/A Riggins N/A New Meadows 1.05 SENM A3 Trouble isolation charge, per access line .20 TIC # In addition to applicable EAS increments above and surcharges in Schedule Z. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 3 DISCONTINUED SERVICES PARTY LINE SERVICE (continued) CONDITIONS Al Service under this schedule will be established subject to the appropriate charges contained in Schedule No. A-5, Service Connection Charges. Other equipment and service arrangements will be provided in accordance with other associated schedules. A2 Extended area service includes service to calling areas as defined in Schedule No. A-1, Network Access Line Service. Applicable extended area service rates above are in addition to local network access line service. A3 Both business and residence access lines may be connected with the same party line. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 4 DISCONTINUED SERVICES RURAL ZONE CHARGE APPLICABILITY Applicable to all exchanges in connection with business and residential services. Rural Zone charges have been eliminated within the current exchanges. RATES ZONE A ZONE B RATE RATE Al Business B1 Each network access line: One Party and Centrex $ 22.28 $ 26.51 PBX Trunk 37.13 41.35 Key Line and Centrex 32.18 36.41 Multi-Line 27.23 31.46 Budget Measured Service 17.75 21.11 Public Access Line 22.28 26.51 A2 Residential 131 Each network access line: One Party 11.54 15.77 Key Line and Centrex 16.47 20.70 Multi-Line 14.01 16.47 Budget Measured Service 9.22 12.60 A3 Seasonal (Residential) B1 Each network access line: One Party 8.61 11.82 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 5 DISCONTINUED SERVICES TOUCHTONE SERVICE CHARGE APPLICABILITY Applicable to all exchanges in connection with business and residential services. Touchtone service is now provided free of charge within the current exchanges. RATES Monthly Rate Al Business $ 2.52 A2 Residential $ 1.26 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 13 DISCONTINUED SERVICES EMPLOYEES' SERVICE APPLICABILITY Applicable to residence telephone service for permanent employees and retired employees of Ziply Fiber of Idaho, LLC or its predecessors. TERRITORY Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Al To employees having less than 30 years service with Ziply Fiber of Idaho, LLC or its predecessors: The charge for local exchange telephone service to employees at their residence is 50 percent of the regular rate for residence exchange service, connections, and move and change charges. In certain instances where the employees' duties require that they be readily accessible to call at any time and where the utility considers such service essential to its operations, no charge is made for exchange service. A2 To employees having 30 years or more service with Ziply Fiber of Idaho, LLCor its predecessors and retired employees receiving service pensions who are customers of telephone service of the utility: B1 Local exchange telephone service is furnished without charge to employees at their residences. B2 Toll concessions were grandfathered to existing employees effective July 15, 1985. CONDITIONS Al The preceding rate concession is applicable to exchange service rates and charges except foreign exchange, seasonal rate services, and additional directory listings other than a listing in the name of an employee in connection with the telephone service of another employee. The charge for such a listing is applicable to the employee in whose name the additional directory listing appears. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 1 DISCONTINUED SERVICES The following Select and Select Plus services have been discontinued from the Company's general Price List offerings. No new customers may subscribe to or be sold the following services/features as of May 15, 2003. Al Select Service 131 General C1 Select plans provide a flat rate residential access line and services/features as listed in the specific plans. Residential or business customers subscribing to one of the following packages are entitled to unlimited use of the selected services/features. C2 Select Service Customer subscribing to this plan may select up to seven (7) features from the following list: •Call Forward •Call Waiting •Caller ID(1) •Caller ID w/Name and NumberM •Distinctive Ring •Speed Call 8 •Three Way Calling •*69 (Call Return) •*66 (Repeat Dial) C3 Select Plus Service Customers subscribing to this plan may select any or all of the following services/features. •Anonymous Call Rejection •Call Forward •Call Waiting/Call ID •Call Waiting •Caller ID(') •Caller ID w/Name and NumberM •Distinctive Ring •Selective Call Rejection •Speed Call 8 •Three Way Calling •Toll Restriction •Priority Ring •*69 (Call Return) •*66 (Repeat Dial) Note 1: May select only one Caller ID feature ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 2 DISCONTINUED SERVICES The following Select and Select Plus services have been discontinued from the Company's general Price offerings. No new customers may subscribe to or be sold the following services/features as of May 15, 200 Al Select Service (Cont'd) 131 General (Cont'd) C4 All rules, regulations and limitations as specified elsewhere in this Price List for 1 respective services/features requested in a Select plan shall apply. 132 Rates and Charges C1 The Company reserves the right to waive the Service Order-Subsequent Nonrecurr Charge as specified in Schedule A-5 for a period of ninety (90) days from the effect date of this Price List. The waiver applies to the initial request for a Select plan(s association with an existing, additional or move from one location to another fo residential or business individual flat rate line. After the waiver period the applica service order charge mentioned above will apply to a request for a Select plan. C2 Service Charges are not applicable for a Select plan provided at the same time as initial installation for a residence individual flat rate line service. C3 Service Charges as specified in Schedule A-5 of this Price List do not apply customer requests involving only additions, deletions or changes to services/features of an existing Citizen Select plan. C4 Existing Select customers cannot take advantage of promotions for any of the individ services/features specified in Schedule A-12, A1.131 C2, C3 and C4, preceding unl specifically allowed by the terms and conditions of the promotion. C5 Select plans are provided at the following rates. MONTHLY RATE • Select Service • Per individual flat rate residence $29.95 line— Includes choice of up to 7 services/features as specified in Schedule A-12, Al C2, preceding. • Select Plus Service • Per individual flat rate residence $34.95 line— May select any or all services/features as specified in Schedule A-12, Al C3, preceding. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 3 DISCONTINUED SERVICES Digital Phone Bronze*(1) Al APPLICABILITY Applicable to Single-party Residential Flat rate service. A2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone Bronze bundle as said exchanges are defined on the maps contained in this Price List. A3 GENERAL 131 Digital Phone Bronze is a bundled offering available to Residential customers that subscribe to flat rate service. The bundle includes the following components: one basic Flat Rate Access Line and a combination of local features. Customers may select any or all of the following services and features for a monthly rate charge. B2 Basic Bundle Flat Rate Access Line Call Waiting/Cancel Call Waiting Call Waiting/Caller ID B3 Digital Phone Enhanced Feature Pack The following services are included in the feature package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in Schedule No. A-12, item A4.133. Automatic Busy Redial Automatic Call Return Call Forward Variable Speed Calling (8 code) Three-way Calling * This bundle was previously called Digital Phone Bronze. (1)This service offering has been Grandfathered as of June 16,2009 and is limited to all existing subscribers at their existing locations. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber 1 st Revised Sheet 17 Cancels Original Sheet 1 DISCONTINUED SERVICES Digital Phone Bronze*(1) (Continued) A4 RATES B1 Federal Subscriber Line Charge will be billed separately from the basic bundles offering. All other surcharges and taxes will apply. B2 Unless otherwise stated elsewhere in this section, Service Connection Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. B3 Digital Phone Bronze bundle is provided at the following rate: Monthly Rate Digital Phone Bronze $26.99 (I) Digital Phone Enhanced Feature Pack $7.99 (I) Voice Mail —add on: (Non-regulated) • Basic Voice Mail $3.99 • Deluxe Voice Mail $4.99 Stay Connected Seasonal Offering $9.99 See Special Condition (1311) A5 CONDITIONS B1 The bundle is available only where facilities and operating systems are available and technically feasible. B2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. B3 When the customer disconnects any component of the bundle, the remaining components of the package will be billed at their individually Price List rates. B4 Digital Phone Bronze service bundle includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. B5 Customers may add or delete any features offered within the bundle without incurring a Service Connection Charge. * This bundle was previously called Digital Phone Bronze. (1)This service offering has been Grandfathered as of June 16,2009 and is limited to all existing subscribers at their existing locations. ISSUED: SEPTEMBER 13, 2022 EFFECTIVE: OCTOBER 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 18 DISCONTINUED SERVICES Digital Phone Bronze*(1) (Continued) A5 CONDITIONS (Continued) B6 No discounts will be given to customers that do not use all the features or have some features turned off. B7 The bundle is offered on a month to month. B8 The bundle will appear as a single line item on the bill. B9 Voice Mail will be offered as an add on to this bundle. (Non-regulated) B10 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is included in the local service access line rate. In exchanges where EAS is billed separately from the local service access line rate, EAS will be billed separately from and are in addition to the bundle rate. B11 Stay Connected Seasonal Offering allows the customer to suspend their Digital Phone Bronze Service for a minimum period of one month and up to nine months during a 12-month period. 1. Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing Stay Connected Seasonal Service as said exchanges are defined on the maps contained in this tariff. 2. The customer will not be charged a Service Connection Charge if a reconnect date is provided at the time they order the Stay Connected Seasonal Offering. 3. The applicable Service Connection Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. 4. The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the Digital Phone Bronze Service will be temporarily deactivated. 5. If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone Bronze features and services will be reactivated and billed at the applicable rates. 6. This service does not change any other terms and conditions of the product. 7. All applicable taxes and surcharges apply. 8. The Federal Subscriber Line Charge is included in the monthly rate. * This bundle was previously called Digital Phone Bronze. (1) This service offering has been Grandfathered as of June 16, 2009 and is limited to all existing subscribers at their existing locations. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 19 DISCONTINUED SERVICES GENERAL This Price List applies to local exchange telephone service customers. Selected exchanges served by Ziply (T) Fiber, as listed below, have three optional Local Calling Plans (LCPs) available in which a customer in one exchange may complete calls to other selected exchanges on a local calling basis. Customers may choose from one of the following optional plans: 1) Premium Flat Rate Service. 2) Measured Service. 3) Long Distance Toll Service. REGULATIONS LCPs are available to Residence One-Party(including Budget Measured Service), Residence Key line, Residence Multi-Line, Business One-Party (including Budget Measured Service), Business Key Lines and PBX Trunks, Business Multi-Line, Centrex, and Public Access Line customers. The Premium Flat Rate Service option provides unlimited toll-free calling to specified exchanges for a fixed monthly rate. All calls made to any of the specified exchanges are dialed on a seven-digit, local calling basis. The Measured Service option provides discounted calling to specified exchanges for a monthly recurring charge plus a measured usage rate per minute. All calls made to any of the specified exchanges are dialed on a seven-digit, local calling basis. Customers who refrain from selecting either the Premium Flat Rate Service option or the Measured Service option will by default have their calls on these routes billed at long distance toll rates. A customer may subscribe to an LCP or change LCPs without paying a service charge, provided the subscription or change in plans occurs within six months (180 days)of the date an LCP is initially furnished to the customer or when the customer is making an initial request for service from the Company. Appropriate non-recurring service charges will apply thereafter as specified in Schedule No. A-5 of this Price List. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 1 DISCONTINUED SERVICES REGULATIONS (continued) The Measured Service option provides for calling to specified exchanges where each call is measured on a discounted per-minute basis only. The measured rate per minute is not affected by time-of-day, day-of- week, or distance called. Premium Flat Rate and Measured LCP calls made to specified exchanges should be dialed by the customer on a direct dialed, seven-digit basis without the assistance of a Telephone Company operator. Any calls placed to such exchanges through a Telephone Company operator will be subject to all specialized operator assistance charges specified in the Telephone Company's applicable Price Lists. Premium Flat Rate or Measured Services will not be offered in connection with WATS, Foreign Exchange Service, Feature Group A, or Party-Line Services. Hotel/motel customers may subscribe to an LCP. All charges for the service, including charges for any messages, shall be billed to the hotel/motel which shall be responsible for any prorating and billing of the charges to the guests. For the purpose of determining usage charges for Measured Service, the following applies: Al A charge per minute or fraction thereof, applies for duration of call. Monthly billing is based on cumulative minutes of usage with the total fraction rounded to the next higher minute. A2 Chargeable time for all calls begins when connection is established between the calling line and the called line or branch exchange, and ends when the calling line"hangs up", thereby releasing the network connection. If the called line"hangs up", but the calling line does not, chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Telephone Company operator. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 2 DISCONTINUED SERVICES REGULATIONS (Continued) Exchanges in which Local Calling Plans are available include the following exchanges. The LCP calling area for each exchange is noted under Terminating Exchange(s). The LCP calling scope is in addition to the existing Extended Area Service calling scope shown previously in Schedule No. A-1. Originating Exchange Terminating Exchange(s) Homedale Caldwell Nampa Parma Caldwell Nampa Wilder Caldwell Nampa ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 3 DISCONTINUED SERVICES RATES Application of Rates The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule No. A-1 of this Price List, entitle the customer to discounted, seven-digit dialed calling on an optional basis. Rate Schedules Routes: Homedale to Caldwell Parma to Caldwell Wilder to Caldwell PREMIUM FLAT CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION Monthly Billing Monthly Billing Usage Rate P Rate Code Rate Code Minute of Use Residence One Party $8.00 R1 PFR $4.00 R1 LCP $.05 Residence Key Line (per line) 8.00 RKPFR 4.00 RKLCP .05 Residence Multi-Line (per line) 8.00 RMPFR 4.00 RMLCP .05 B1PFR B1LCP Business One Party/Centrex 11.00 BCPFR 5.50 BCLCP .05 Business Key Line/Centrex BKPFR BKLCP (per line) 11.00 CXPFR 5.50 CXLCP .05 Business PBX Trunk (per trunk) 11.00 PBPFR 5.50 PBLCP .05 Business Multi-Line (per line) 11.00 BMPFR 5.50 BKLCP .05 Business Public Access Line (per line) 11.00 COPFR 5.50 COLCP .05 Long Distance Toll Service rates are defined in Schedule No. B-1, Concurrences, Long Distance Message Telecommunications Service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 4 DISCONTINUED SERVICES RATES (Continued) Application of Rates The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule No. A-1 of this Price List, entitle the customer to discounted, seven-digit dialed calling on an optional basis. Rate Schedules Routes: Homedale to Nampa Parma to Nampa Wilder to Nampa PREMIUM FLAT CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION Monthly Billing Monthly Billing Usage Rate Rate Code Rate Code Minute of U Residence One Party $7.00 R1 PFR $3.50 R1 LCP $.05 Residence Key Line (per line) 7.00 RKPFR 3.50 RKLCP .05 Residence Multi-Line (per line) 7.00 RMPFR 3.50 RMLCP .05 B1PFR B1LCP Business One Party/Centrex 10.00 BCPFR 5.00 BCLCP .05 Business Key Line/Centrex BKPFR BKLCP (per line) 10.00 CXPFR 5.00 CXLCP .05 Business PBX Trunk (per trunk) 10.00 PBPFR 5.00 PBLCP .05 Business Multi-Line (per line) 10.00 BMPFR 5.00 BKLCP .05 Business Public Access Line (per line) 10.00 COPFR 5.00 COLCP .05 Long Distance Toll Service rates are defined in Schedule No. B-1, Concurrences, Long Distance Message Telecommunications Service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 5 DISCONTINUED SERVICES RATES (Continued) Detail Message Billing The monthly rates for Premium Flat Rate and Measured Service Plans do not include the provision of monthly billing detail. When a billing detail is furnished, the following charges will apply. Appropriate non- recurring charges as shown in Schedule No. A-5 of this Price List also apply if detail message billing is requested beyond six months (180 days) after the date LCPs are initially offered, or after a customer first requests telephone service from the Company. The billing detail includes date of call, called telephone number, answer time, and length of call. The customer must request a detailed bill at least 30 days in advance of the period for which detail is desired. This service is not provided for the Premium Flat Rate Option. Detailed Message Billing Per Customer, per month $1.75 Charge per page of billing detail $0.10 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 6 DISCONTINUED SERVICES Digital Phone Essentials 2-2010—Grandfathered as of July 14, 2012 131 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone Essentials 2-2010 service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone Essentials 2-2010 is a bundled offering available to Residential customers that subscribe to flat rate service. The bundle includes the following components: one Basic Flat Rate Access Line and Custom Calling features. Customers may select any or all of the following services and features for a monthly rate charge. C2 Basic Bundle Flat Rate Access Line Unlimited Extended Area Service Call Waiting/Cancel Call Waiting Call Waiting ID Caller ID with Name Three-Way calling C3 Unlimited Feature Pack The following services are included in the feature package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in the Price List, Schedule A-5. Call Forwarding -Variable Anonymous Call Rejection Call Forward Busy Anonymous Call Acceptance Caller ID with Number Call Trace Call Return Voice Mail (Non-regulated) Repeat Redial Deluxe Voice Mail (Non-regulated) ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 7 DISCONTINUED SERVICES Digital Phone Essentials 2-2010—Grandfathered as of July 14, 2012 (Continued) 134 RATES C1 Federal Subscriber Line Charge will be billed separately for each line from the basic bundle offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Connection Charges as specified in the Price List, Schedule A-5 apply to the installation of the bundle. C3 Digital Phone Essentials 2-2010 Service is provided at the following rates: Monthly Rate Digital Phone Essentials 2-2010 $21.99 Unlimited Feature Pack $5.99 Stay Connected Seasonal Service $9.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of this Price List. C3 Call Detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Digital Phone Essentials 2-2010 Service includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. C5 Customers may add or delete any features offered in the bundle without incurring a Service Connection Charge. C6 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price Listed monthly rates. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 8 DISCONTINUED SERVICES Digital Phone Essentials 2-2010—Grandfathered as of July 14, 2012 (Continued) B5 CONDITIONS (Continued) C7 No discounts will be given to customers that do not use all the features or have some features turned off. C8 The bundle is offered on a month-to-month basis. C9 The bundle will appear as a single line item on the bill. C10 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C11 Stay Connected Seasonal Offering allows the customer to suspend their Digital Phone Essentials 2-2010 Service for a minimum period of one month and up to nine months during a 12-month period. D1 Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing Stay Connected Seasonal Service as said exchanges are defined on the maps contained in this Price List. D2 The customer will not be charged a Service Connection Charge if a reconnect date is provided at the time they order the Stay Connected Seasonal Offering. D3 The applicable Service Connection Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D4 The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the Digital Phone Essentials 2-2010 service will be temporarily deactivated. D5 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone Essentials 2-2010 features and services will be reactivated and billed at the applicable rates. D6 This service does not change any other terms and conditions of the product. D7 All applicable taxes and surcharges apply. D8 The Federal Subscriber Line Charge is included in the monthly rate. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 9 DISCONTINUED SERVICES Digital Phone State with Essentials 2-2010 Service—Grandfathered as of July 14, 2012 B1 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing Digital Phone State with Essentials 2-2010 service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone State with Essentials 2-2010 is a bundled offering available to residential customers that subscribe to flat rate service. The bundle includes one Basic Flat Rate Residential One-Party Access Line, Custom Calling features,Voice Mail (Non-regulated) and Extended Area Service. C2 Basic Bundle Flat Rate Access Line Call Waiting/Cancel Call Waiting Extended Area Service Three-Way Calling Caller ID with Name Repeat Dial Call Forwarding Call Return Voice Mail — Basic (Non-regulated) Call Waiting ID C3 Feature Packages The following features may be added to the bundle at the rates listed in Rates B4.C3 following. Call Trace Anonymous Call Acceptance Anonymous Call Rejection ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 10 DISCONTINUED SERVICES Digital Phone State with Essentials 2-2010 Service—Grandfathered as of July 14, 2012 (Continued) B4 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Connection Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. C3 Digital Phone State with Essentials 2-2010 bundle is provided at the following rates: Monthly Rate Digital Phone State with Essentials 2-2010 $26.99 One Feature 5.99 Two Features 7.99 Three Features 9.99 All listed features 12.99 Stay Connected Seasonal Offering 9.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the bundle in accordance with existing Price List rules. C5 The bundles are offered on a month to month. C6 The bundle will appear as a single line item on the bill. C7 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 11 DISCONTINUED SERVICES Digital Phone State with Essentials 2-2010 Service—Grandfathered as of July 14, 2012 (Continued) 135 CONDITIONS (Continued) C8 The features and services, except those listed as Non-regulated or federally price listed, are provided subject to the descriptions and regulations as specified elsewhere in the Price List. C9 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone State with Essentials 2-2010 while they are away, a minimum of one month and up to nine months during a 12-month period for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone State with Essentials 2-2010 features and services will be reactivated and billed at the applicable rates. D5 The Federal Subscriber Line Charge is included in the monthly rate. D6 This service does not change any other terms and conditions of the product. D7 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 12 DISCONTINUED SERVICES Digital Phone Nationwide with Essentials 2-2010 Service—Grandfathered as of July 14, 2012 B1 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2. TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing Digital Phone Nationwide with Essentials 2-2010 service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone Nationwide with Essentials 2-2010 Service is a bundled offering available to residential customers and includes one Flat Rate Residential One- Party Access Line, Custom Calling features and Extended Area Service and Voice Mail (Non-regulated). Customers may select any or all of the services and features listed below for a monthly rate charge. C2 Basic Bundle Flat Rate Access Line Extended Area Service Three-Way Calling Call Forward Busy/No Answer(Variable) Repeat Dial Caller ID - Name and Number Speed Calling (8 code) Call Waiting/Cancel Call Waiting Call Return Voice Mail with Message Waiting Indication (Non-regulated) C3 Digital Phone Enhanced Feature Pack The following services are included in the Feature Package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in Rates B4.C3 following. Call Forwarding Busy/No Answer(Fixed) Call Forwarding Busy Line (Fixed) Selective Call Acceptance Selective Call Rejection ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 13 DISCONTINUED SERVICES Digital Phone Nationwide with Essentials 2-2010 Service— Grandfathered as of July 14, 2012 (Continued) B4 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Connection Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. C3 Digital Phone Nationwide with Essentials 2-2010 bundle is provided at the following rates: Monthly Rate Digital Phone Nationwide with Essentials 2-2010 $29.99 Digital Phone Enhanced Feature Pack $5.99 Stay Connected Seasonal Offering $9.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Customers may add or delete any features offered in the bundle without a service order charge. C4 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C5 No discounts will be given to subscribers that do not use all the features or have some features turned off. C6 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the bundle in accordance with existing Price List rules. C7 The bundles are offered on a month to month. C8 The bundle will appear as a single line item on the bill. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 14 DISCONTINUED SERVICES Digital Phone Nationwide with Essentials 2-2010 Service— Grandfathered as of July 14, 2012 (Continued) 135 CONDITIONS (Continued) C9 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C10 The features and services, except those listed as Non-regulated or federally price listed, are provided subject to the descriptions and regulations as specified elsewhere in the Price List. C11 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Nationwide with Essentials 2-2010 while they are away, a minimum of one month and up to nine months during a 12-month period for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A$25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone Nationwide with Essentials 2-2010 features and services will be reactivated and billed at the applicable rates. D5 The Federal Subscriber Line Charge is included in the monthly rate. D6 This service does not change any other terms and conditions of the product. D7 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 15 DISCONTINUED SERVICES Digital Phone Nationwide Extra with Essentials 2-2010 Service—Grandfathered as of July 14, 2012 B1 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing Digital Phone Nationwide Extra with Essentials 2-2010 service as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 Digital Phone Nationwide Extra with Essentials 2-2010 Service is a bundled offering available to residential customers and includes two Flat Rate Residential One-Party Access Lines, Custom Calling features, Voice Mail (Non-regulated) and Extended Area Service. Customers may select any or all of the services and features listed below for a monthly rate charge. C2 Basic Bundle Two Flat Rate Access Lines Three-Way Calling Extended Area Service Repeat Dial Call Forward Busy/No Answer(Variable) Speed Calling (8 code) Caller ID - Name and Number Call Return Call Waiting/Cancel Call Waiting Voice Mail with Message Waiting Indication (Non-regulated) C3 Digital Phone Enhanced Feature Pack The following services are included in the Feature Package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in Rates B4.C3 following. Call Forwarding Busy/No Answer(Fixed) Call Forwarding Busy Line (Fixed) Selective Call Acceptance Selective Call Rejection ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 16 DISCONTINUED SERVICES Digital Phone Nationwide Extra with Essentials 2-2010 Service— Grandfathered as of July 14, 2012 (Continued) B4 RATES C1 Federal Subscriber Line Charge will be billed separately from the basic bundle offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Connection Charges as specified in the Price List, Schedule A-5 apply to the installation of individual components of the bundle. C3 Digital Phone Nationwide Extra with Essentials 2-2010 bundle is provided at the following rates: Monthly Rate Digital Phone Nationwide Extra with Essentials 2-2010 $29.99 Digital Phone Enhanced Feature Pack $5.99 Stay Connected Seasonal Offering $9.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Customers may add or delete any features offered in the bundle without a service order charge. C4 Call detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C5 No discounts will be given to subscribers that do not use all the features or have some features turned off. C6 Non-payment or partial payment of the bill may result in the removal of the regulated services that are included in the bundle in accordance with existing Price List rules. C7 The bundles are offered on a month to month. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 17 DISCONTINUED SERVICES Digital Phone Nationwide Extra with Essentials 2-2010 Service — Grandfathered as of July 14, 2012 (Continued) B5 CONDITIONS (Continued) C8 The bundle will appear as a single line item on the bill. C9 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C10 The features and services, except those listed as Non-regulated or federally price listed, are provided subject to the descriptions and regulations as specified elsewhere in the Price List. C11 The custom calling features and voice mail service included in the Digital Phone Nationwide Extra with Essentials 2-2010 bundle will be activated on only one of the access lines designated by the customer. C12 Stay Connected Seasonal Offering allows the customer to suspend the Digital Phone Nationwide Extra with Essentials 2-2010 while they are away, a minimum of one month and up to nine months during a 12-month period for a reduced rate. D1 Customer is asked to provide a reconnect date at the time of the suspension. If a reconnect date is given then the reconnect charges do not apply. D2 A $25.00 re-activation fee will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. D3 The Stay connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the bundle will be temporarily deactivated. D4 If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone Nationwide Extra with Essentials 2-2010 features and services will be reactivated and billed at the applicable rates. D5 The Federal Subscriber Line Charge is included in the monthly rate. D6 This service does not change any other terms and conditions of the product. D7 All applicable taxes and surcharges apply. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 18 DISCONTINUED SERVICES Digital Phone Plus-2010 Service—Grandfathered as of July 14, 2012 B1 APPLICABILITY Applicable to Single-party Residential Flat rate service. B2 TERRITORY Applicable to the territory within the exchange areas where service is provided from Central Offices and/or Operating Systems capable of providing the Digital Phone Plus-2010 bundle as said exchanges are defined on the maps contained in this Price List. B3 GENERAL C1 The Digital Phone Plus-2010 Service is a bundled offering available to Residential customers. The bundle includes the following components:two Basic Flat Rate Access Lines, Custom Calling features, Voice Mail (Non-regulated) and Unlimited Extended Area Service. Customers may select any or all of the following features for a monthly rate charge. C2 Basic Bundle Two Single Party Flat Rate Access Lines Call Forward Busy & Call Forward No Answer Unlimited Extended Area Service Voice Mail — Residential Basic (Non-regulated) Call Waiting, Cancel Call Waiting Caller ID— Name & Number C3 Digital Phone Enhanced Feature Pack The following services are included in the feature package and may be added to the bundle. The feature package will be billed in accordance with the rate listed in Schedule No. A-12, item A8.134.C3.3. Call Forwarding —Variable Selective Call Rejection Automatic Call Return Selective Call Acceptance Automatic Busy Redial Anonymous Call Rejection Speed Calling Eight (8) code capacity or Call Waiting ID Thirty (30) code capacity Priority Ringing Three-Way calling Caller ID Selective Call Forwarding Call Trace ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 19 DISCONTINUED SERVICES Digital Phone Plus-2010 Service—Grandfathered as of July 14, 2012 (Continued) B4 RATES C1 Federal Subscriber Line Charge will be billed separately for each line from the basic bundle offering. All other surcharges and taxes will apply. C2 Unless otherwise stated elsewhere in this section, Service Connection charges as specified in the Price List, Schedule A-5 apply to the installation of the bundle. C3 Digital Phone Plus-2010 Service is provided at the following rates: Monthly Rate Digital Phone Plus-2010 Service $39.99 Stay Connected Seasonal Offering $9.99 See Special Condition (C7) Digital Phone Enhanced Feature Pack $5.99 B5 CONDITIONS C1 The bundle is available only where facilities and operating systems are available and technically feasible. C2 The features are provided subject to their individual service regulations as specified in the applicable sections of the Price List. C3 Call Detail for Extended Area Service will not be displayed on the customer's monthly telephone bill. C4 Digital Phone Plus-2010 Service includes basic local service and non-basic local services. Nonpayment or partial payment of the basic local service charge within the bundle may result in disconnection of your basic local service. Refer to the Utility's Rules and Regulations pertaining to non-payment or partial payment. C5 The custom calling features and voice mail service included in the Digital Phone Plus- 2010 bundle will be activated on only one of the access lines designated by the customer. C6 Customers may add or delete any features offered in the bundle without incurring a Service Connection Charge. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 20 DISCONTINUED SERVICES Digital Phone Plus-2010 Service—Grandfathered as of July 14, 2012 (Continued) B5 CONDITIONS (Continued) C7 If the customer disconnects any component of the bundle, the remaining components of the bundle will be billed at their individual Price List monthly rates. C8 The bundle is offered on a one, two or three year term. 1. If the Price Listed rate changes during the term of the contract,the contract rate will remain in effect in the customer's contract. 2. If the customer cancels the bundle before the end of the term contract, an early termination charge of$200.00 shall apply. C9 The bundle will appear as a single line item on the bill. C10 The bundled rate includes all available Extended Area Service (EAS) calling in exchanges where EAS is offered. C11 Stay Connected Seasonal Offering allows the customer to suspend their Digital Phone Plus-2010 Service for a minimum period of one month and up to nine months during a 12-month period. 1. Applicable to the territory within the exchange areas where service is provided from Central Offices and/or operating systems capable of providing Stay Connected Seasonal Service as said exchanges are defined on the maps contained in this Price List. 2. The customer will not be charged a Service Connection Charge if a reconnect date is provided at the time they order the Stay Connected Seasonal Offering. 3. The applicable Service Connection Charges listed in Schedule A-5 will apply if the customer does not provide a reactivation date at the time the order is placed to add the service. 4. The Stay Connected Seasonal Offering allows the customer to access 911 and 611 services. All other services and features of the Digital Phone Plus-2010 service will be temporarily deactivated. 5. If the customer does not specify an activation date the Stay Connected Seasonal Offering will terminate at the end of the ninth month and the Digital Phone Plus- 2010 features and services will be reactivated and billed at the applicable rates. 6. This service does not change any other terms and conditions of the product. 7. All applicable taxes and surcharges apply. 8. The Federal Subscriber Line Charge is included in the monthly rate. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 25 Ziply Fiber Original Sheet 21 DISCONTINUED SERVICES A8 Digital Phone Plus-2010 Service—Grandfathered as of July 14, 2012 (Continued) B5 CONDITIONS (Continued) C12 Periodically, the Company may offer various "save incentives" in the event of a competitive threat. Such incentives may be limited to specific markets, specific dates, specific products or specific pricing plans or customers who have received offers from competing service providers. Term requirements and termination liabilities may be a condition of the Save Incentive Offer. C13 New customers of this service who are employees of a business participating in the Business Partner Discount Program are eligible for a$40 one-time credit.The Business Partner Program is available to any business that subscribes to Northwest Fiber business service. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 26 Ziply Fiber Original Sheet 1 SPECIAL SUPPLEMENTARY SURCHARGE(S) INDEX Subject Sheet No. Idaho Telecommunications Service Assistance Program (ITSAP), (also known as (Lifeline) Surcharge) 2 (also see Residence Telecommunications Schedule No. A-1) Universal Service Fund Surcharge 2 Road Work Recovery Surcharge 3 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 26 Ziply Fiber Original Sheet 2 SPECIAL SUPPLEMENTARY SURCHARGE(S) APPLICABILITY Applicable to surcharges applied to network access lines. TERRITORY Within the exchange area of all exchanges as said areas are defined on maps filed as part of the Price List schedules. RATES Surcharge Rate Al Idaho Telecommunications Service Assistance Program (ITSAP) Surcharge B1 Surcharge is applicable to all non-lifeline business and residential customers per access line per month. A2 Universal Service Fund (USF) Surcharge 2 B1 A monthly surcha assessed on all access lines. B2 A MTS/WATS per minute surcharge will be assessed on all intrastate, intraLATA toll charges. CONDITIONS Al Idaho Telecommunications Service Assistance Program (ITSAP) Surcharge B1 As set by Idaho P.U.C. Order pursuant to Idaho Code§56.904. As the Idaho P.U.C. issues orders, which increase or decrease the requirement, the surcharge amount(s) will be adjusted accordingly. A2 Universal Service Fund B1 All monies collected from this surcharge will go to the Idaho Universal Service Fund. B2 As set by Idaho P.U.C. Order pursuant to Idaho Code §62.610 As the Idaho P.U.C. issues orders, which increase or decrease the requirement, the surcharge amount(s)will be adjusted accordingly. 2 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 26 Ziply Fiber Original Sheet 3 SPECIAL SUPPLEMENTARY SURCHARGE(S) ROAD WORK RECOVERY SURCHARGE Al GENERAL This charge is for the recovery of costs for moving or relocating network facilities or infrastructure changes requested by a City, County, State or Federal authorities, or any other government entity of any kind. The charge will apply to end user accounts who obtain local exchange service from the Telephone Company under its general and/or local exchange tariffs. The surcharge will be billed monthly per account and will be identified on the bill as a Road Work Recovery Surcharge. A2 CONDITIONS 131 Surcharge will be assessed at the time of billing. B2 There will be no proration of charges. B3 There will be no discounts for vacation, seasonal or temporary suspension of service. B4 The surcharge will appear on the customer's bill as the"Road Work Recovery Surcharge". A3 RATES Monthly Rate Per Account Business $1.50 Residence $1.50 ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS Idaho Price List Section 26 Ziply Fiber Original Sheet 1 PRICE LIST SCHEDULES Applicable to TELEPHONE SERVICE OF ZIPLY FIBER OF IDAHO, LLC Operating In Aberdeen, Bingham County, Idaho Carey, Blaine County, Idaho Cascade, Valley County, Idaho Donnelly, Valley County, Idaho Elk City, Idaho County, Idaho Fairfield, Camas County, Idaho Garden Valley, Boise County, Idaho Homedale, Owyhee and Canyon Counties, Idaho Horseshoe Bend, Boise County, Idaho Marsing, Owyhee County, Idaho McCall, Valley County, Idaho New Meadows, Adams County, Idaho Ola, Gem County, Idaho Parma, Canyon County, Idaho Riggins, Idaho County, Idaho Springfield, Bingham County, Idaho Sweet, Gem County, Idaho White Bird, Idaho County, Idaho Wilder, Canyon County, Idaho These Price List schedules have been regularly filed with the Idaho Public Utilities Commission of the State of Idaho and are the effective rates and rules of this utility. Service will be furnished in accordance with these Price List schedules and no officer, employee, or representative of the utility has any authority to waive, alter or amend these Price List schedules or any part thereof in any respect. ISSUED: MARCH 3, 2022 EFFECTIVE: APRIL 2, 2022 ISSUED BY ZIPLY FIBER BY JESSICA EPLEY, VP - REGULATORY & EXTERNAL AFFAIRS f" Idaho Public Utilities Commission The Future of 1SERVICE 1 ITS RELATIONSHIP TO BROADBAND DEPLOYMENT April I Idaho Public Utilities Commission 472 W. Washington St. Boise, ID 83702 208.334.0300 www.puc.idaho.gov 1 TABLE OF CONTENTS ExecutiveSummary............................................................................................................ 1 Introduction......................................................................................................................... 3 Background.........................................................................................................................4 A. The Commission's Jurisdiction over Telecommunications...........................................4 B. Universal Service Fund.................................................................................................. 5 THE TELECOMMUNICATIONS SURVEY.................................................................... 6 CURRENT FEDERAL ISSUES THAT MAY AFFECT IDAHO................................... 20 Connect America Fund(CAF I/II).................................................................................... 20 MobilityFund................................................................................................................... 21 Rural Broadband Experiments.......................................................................................... 21 OpenInternet Rules.......................................................................................................... 21 Re-write of the federal Telecommunications Act of 1996................................................ 22 CourtChallenges............................................................................................................... 22 DEFINITIONS........................................................................................................ 23 i Executive Summary Since 1996, the telecommunication industry has developed and deployed new technologies that have produced a more robust infrastructure and a wide array of telecommunications services for consumers. This array of services has also resulted in significant changes in how customers communicate with others and use the Internet. A recent Federal Communications Commission report noted that the number of traditional wirelines ("plain old telephone service" or"POTS")has decreased and that more American households now rely exclusively on wireless services. More residential customers subscribe to some form of broadband telecommunications beyond POTS. The changes in consumers' preferences in telecommunications services have impacted federal and state universal service mechanisms. Since the 1930s, Congress has mandated that all telephone companies providing interstate service must contribute to a federal Universal Service Fund(USF). The USF helps to make phone service affordable and available to all Americans, including those living in areas where the cost of providing telephone service is high. All telephone consumers pay into the fund, which is then disbursed to telephone companies to provide service, mostly in rural under-served areas. Idaho has a state fund, the Idaho Universal Service Fund, (IC 62-610A), which stipulates that "all consumers in this state, without regard to their location, should have comparable accessibility to basic telecommunications services at just and reasonable rates. Currently, Idaho telecommunications customers pay 16 cents per residential line, 25 cents per business line and$.0006 per minute on long distance calls. The fund is designed to ensure that average rates in rural areas are no more than 25%higher than average rates in urban areas. The Idaho rural carriers that receive IUSF support are ATC, Cambridge, Direct, Fremont, Inland, Midvale, Rural and Silver Star. However, the assessable base for Idaho Universal Service Fund contributions has eroded as customers migrate to other services that do not support the fund. Simply put, as more customers move to newer services,the base that supports the IUSF is eroding. With the advent of nontraditional communications, such as broadband,wireless Voice over Internet Protocol (VoIP) and cable-based communications, federal and state 1 policymakers are grappling with how universal funds should now be collected and disbursed to ensure new technologies are available at reasonable cost to all. The Idaho Public Utilities Commission conducted a survey of Idaho communication providers seeking input and suggestions as to how the changing telecommunications field will affect rural high-cost areas and evaluate the sufficiency of the Universal Service Fund and other cost mechanisms to ensure continued availability of telecommunications and broadband services in Idaho. The survey responders included a selection of Idaho's Incumbent Local Exchange Carriers, Rural Incumbent Local Exchange Carriers, Wireless and Cable providers as well as some Competitive Local Exchange Carriers and a wholesale provider. Summary of recommendations from Respondents and Commission • VoIP services should be included in the definition of Universal Service. • All Federal funding in Idaho should be exhausted and then a reassessment of areas that still need broadband services could then be targeted. • Customers of all providers of telecommunications services should make equitable contributions to the preservation and advancement of universal service. • Idaho PUC should follow the federal lead and to the extent that broadband is included in either state or federal universal service requirements, state and federal USF programs should be in place to fund those requirements. • A consensus that broadband to all of Idaho was necessary for economic development and that all providers should pay into the USF to broaden the base and provide adequate funding to expand. • Another common observation was that Idaho should wait until the Federal changes are enacted and then follow those changes so that there will be certainty and continuity for business planning and advancement of all communication services. The Commission is not, at this time, considering the assessment of broadband services or broadening the base to include additional consumers not already contributing to the IUSF. Rather the PUC proposes that, in the future it would be prudent to modernize and reform the contribution mechanism to promote an equitable and sustainable framework in an evolving communications environment. Since, there are many unknowns at the federal level, the Commission and many other survey participants believe it would be wise to defer any actions in Idaho until there is more certainty from the FCC. 2 Introduction In June 2014, the Idaho Public Utilities Commission received a letter from Senator Brent Hill,president pro tem of the Idaho Senate, and Representative Scott Bedke, speaker of the Idaho House of Representatives, regarding the rapid changes taking place in the telecommunications industry, specifically in regard to the deployment of high-speed broadband service. Since Congress passed the Telecommunications Act of 1996, "... we have witnessed the dramatic transformation of the entire industry with the explosion of the Internet and the advent of broadband services and other new communication technologies,"wrote Senator Hill and Speaker Bedke. With the rapid deployment of broadband technology, the Federal Communications Commission (FCC) is making changes to how telecommunications and broadband services are funded, particularly in rural, high-cost areas. "Some have suggested those changes may not ensure the continued availability of affordable telecommunications and broadband services throughout Idaho,"wrote Hill and Bedke. "This is a concern to us. Both traditional telecommunications and broadband services are critical to the economic future of Idaho, particularly rural Idaho. We can ill-afford a digital divide that leaves our rural areas behind." The legislative leaders asked the IPUC to begin assembling information from interested parties to evaluate the sufficiency of the Idaho Universal Service Fund(IUSF) that provides financial support for traditional telecommunications services and how that fund might be structured and allocated given the advent of broadband deployment. In response, the IPUC opened an investigation and conducted a survey on changing communication services for both traditional and new services. The fundamental consideration focuses on broadband deployment. Should Idaho's Universal Service funds be used to expand broadband? If it is decided that the IUSF should be used to expand broadband, then another question arises -to what extent? Should the funds be used for facility build out or should they also be used for maintenance and operation costs? These are serious questions that require careful deliberation and are ultimately contingent upon pending federal decisions. 3 Background A. The Commission's Jurisdiction over Telecommunications The IPUC's traditional regulatory authority over all utilities offering telecommunication services includes setting rates, service obligations, safety and consumer protection (customer notice,billings, deposits, complaints, etc.). In 1988, the Idaho Legislature recognized that the telecommunication industry was transitioning from a fully regulated industry to a competitive one and enacted the Idaho Telecommunications Act. See Chapter 6 of Title 62. Under the Commission's "Title 62 authority," it no longer sets rates for in-state, long-distance service or rates for local telecommunication service for customers with more than five telephone lines. In addition, the PUC was prohibited from regulating paging,wireless (cellular), and one- way video (cable) services. Idaho Code § 62-603(13). In 1996, Congress enacted the federal Telecommunications Act that opened local telecommunications markets to competition, with some restrictions for rural markets. Incumbent local exchange companies (ILECs) such as CenturyLink and Frontier, no longer had a monopoly in their traditional service areas and were required to open their local telephone networks to competitors. 47 U.S.C. §§ 251 and 253. Given the increasing competition from both wireline and wireless carriers, our Legislature allowed ILECs to opt-out of price regulation. Idaho Code § 62-622. Today, the PUC retains authority to resolve disputes between carriers, handle customer complaints, enforce service quality standards and assist with customer relations (e.g.,billing, collection, deposits, and termination of service).' The PUC continues to set rates for 10 telephone corporations, of which eight participate in the state Universal Service Fund. 'Under its Title 62 authority,the Commission also has authority to: designate Eligible Telecommunications Carriers(ETCs)to receive federal USF support(62-61OD);implement the federal Telecommunications Act such as approve interconnection agreements and arbitrate disputed interconnection requests(62-615;47 U.S.C. §§252(b),252(e));and determine which telecommunication services should be available to consumers of ETCs(62-610C). 4 B. Universal Service Fund One of the major components of the 1988 Idaho Telecommunications Act was the creation of the Idaho Universal Service funding mechanism to provide a mechanism to maintain "the universal availability of local [telecommunication] service at reasonable rates and to promote the availability of[long-distance] service at reasonably comparable prices throughout the state of Idaho." Idaho Code § 62-610. Generally, the IUSF collects a surcharge from all wireline and long-distance customers. Those collected funds are used to keep rates for rural telecommunication customers reasonable. Id. at 62-610(2), (3). The rural carriers that receive IUSF support are ATC, Cambridge, Direct, Fremont, Inland, Midvale, Rural and Silver Star. Since 1996, the telecommunication industry has developed and deployed new technologies that have produced a more robust infrastructure and a wide array of telecommunications services for consumers. This array of services has also resulted in significant changes in how customers communicate with others and use the Internet. A recent FCC report noted that the number of traditional wirelines has decreased at a rate of 10%per year, and 41% of American households now rely exclusively on wireless services. More residential customers subscribe to some form of broadband telecommunications beyond wireline service. (NeuStar Petition for Declaratory Ruling, 2014 WL 6694454.) The changes in consumers' telecommunications services preferences have impacted federal and state universal service mechanisms. Specifically in Idaho, the assessable base for IUSF contributions has eroded as customers migrate to other services which do not support the fund. Simply put, as more customers move to newer services, the base that supports the IUSF is eroding. The FCC has been examining ways to stabilize the federal contribution mechanism since 2002.2 After adopting sweeping Universal Service Fund reforms in 2011,3 the FCC again released several contribution reform proposals for public comment 2 See generally,Federal-State Joint Board on Universal Service et al.,CC Docket No. 96-45,Further Notice of Proposed Rulemaking and Report and Order, 17 FCC Rcd 3752(2002)("2002 Contribution Order"). s See Connect America Fund et al.,WC Docket No. 10-90 et al. Report and Order and Further Notice of Proposed Rulemaking,26 FCC Rcd 17663 (2011)(USF/ICC Transformation Order"). 5 in 2012.4 On August 7, 2014, the FCC referred contribution reform to the Federal State Joint Board on Universal Service for consideration.' A proposed recommendation was due April 7, 2015. The FCC has one year thereafter to decide whether to adopt, modify or reject the Joint Board's recommendations. We believe federal reforms may be several years away. THE TELECOMMUNICATIONS SURVEY Because the FCC is making changes to the federal financial support mechanisms, the IPUC opened an investigation to review the changing communication service landscape in Idaho. The investigation sought input from Idaho telecommunication providers and focused on both traditional and broadband services, which are critical to the economic future of all Idaho,particularly rural Idaho. The survey responders included a selection of Idaho's Incumbent Local Exchange Carriers (ILECs), Rural Incumbent Local Exchange Carriers (RLECs), wireless and cable providers as well as some Competitive Local Exchange Carriers (CLECs) and wholesale carriers. The responses helped identify the rapid technological changes occurring in the industry over 20-plus years since the last revisions were made to the Idaho Universal Service support mechanisms in 1993. Questions for Comment and Analysis The questions posed to the industry were: 1. Without regard to technology,what services should be considered a component of"universal service"? 2. What level(s) of service should be provided under universal service? 3. Is access to the designated universal services essential to all regions and areas of the state? Please explain. 4. Should universal service be provided at comparable prices regardless of location or cost of service? Please explain. a See In the Matter of Universal Service Contribution Methodology;A National Broadband Plan for our Future,WC Docket No.06-122,GN Docket No. 09-51,Further Notice of Proposed Rulemaking,27 FCC Rcd 5357(April 13,2012) ("2012 Contributions FNPRM"). 5 See In the Matter of the Federal State Joint Board on Universal Service et al.,WC Docket No.96-45, Order(August 7,2014)("Referral Order"). 6 5. Should there be specific,predictable and sufficient state support mechanisms to advance universal service? 6. Should universal service support be directed to advanced service networks that provide voice services as well? 7. Should universal service support mechanisms and rules be competitively and technologically neutral? 8. What mechanisms should be used to ensure all consumers including low-income consumers and those in rural, remote, and high-cost areas have access to telecommunications and information services? 9. Should the customers of all providers of telecommunications services make equitable contributions to the preservation and advancement of universal service? 10. Should the customers of all providers of telecommunications services be required to support the Idaho Telecommunications Service Assistance Program(ITSAP) and Telecommunications Relay Service (TRS)? 11. Should Idaho's universal service support mechanism be adjusted or changed to direct support in some other fashion such as a customer voucher, technology-neutral reverse auction or some other mechanism? Following is a summary of the survey responses received. 1) Without regard to technology, what services should be considered a component of"universal service" Incumbent Local Exchange Carriers (ILECs) The Idaho PUC should follow the federal lead. To the extent broadband is included in either state or federal universal service requirements, state and federal USF programs should be in place to fund those requirements. Universal service funds could be used to incent providers to offer broadband services in high-cost areas, but there needs to be a balance between cost(surcharges on customer bills statewide) and benefit(availability of broadband service statewide). 7 As Universal Service Fund(USF)reform is considered in Idaho, policymakers should make necessary changes to ensure consistency with the federal USF; for example, a model identifying costs at a granular level should be used to determine the amount of support needed. Rural Local Exchange Carriers (RLECs) It is important to remember that it is not so much the technology that brings universal service to a consumer; rather it is the network that supports the services which support the technology. The service provided on the network should be something that allows consumers the ability to take advantage of current and future communications applications, including reliable connectivity to nationwide voice network and emergency services. A reliable voice and broadband service should be the key components of universal service. The ability to connect to emergency services, without difficulty, wherever you live in the state is essential. A voice and/or broadband network are the two major services that obtain this goal. Wireless Providers AT&T recommends that this Commission"hold off making material changes to the high- cost support mechanisms funded by the Idaho Universal Service Fund at this time in light of the significant support being made available through the Connect America Fund (CAF)6 support mechanisms." Cable Providers The cable industry argues that current Idaho Code §62-610 only provides that local exchange service and NITS are components of the state universal service program. However, unlike the current USF program, direct USF broadband payments should not be made to legacy local exchange carriers based upon the company's specific high-cost of providing voice service. The flaw with the current USF system is that it is blind to market competition and new market choices that have emerged within many incumbent USF carrier service territories. If USF support is extended to broadband, a system must be developed to focus that spending only on the geographic areas of the state where broadband service is needed but not available because it is uneconomical to provide it at a reasonable price. The unserved areas need to be defined. The data necessary to allocate funding in this manner is available on a census block basis from the FCC. This approach would ensure that the broadband USF program specifically targets pockets of 6 Connect America Fund.The FCC has adopted comprehensive reforms to modernize the High Cost Program and accelerate the build-out of robust broadband networks across the country. 8 unserved broadband consumers, rather than providing blanket funding for high-cost companies with large geographic footprints. Competitive Local Exchange Carriers (CLECs) and Wholesale Providers All voice services should be considered components of universal service. 2) What level(s) of service should be provided under universal service? Incumbent Local Exchange Carriers (ILECs) A state definition of supported voice service that is consistent with the FCC's existing definition would complement the FCC's funding mechanisms. Likewise, if broadband service is supported by a state fund, consistency with the FCC's definition would complement the federal funding mechanism. CenturyLink supports the FCC's proposed expansion of the speed requirement for broadband service to a download speed of 1 OMbs,7 and notes that Section 254(f) of the 1996 Telecom Act allows states to expand definitions and requirements, but requires specific, predictable and sufficient mechanisms to support any level(s) of service required. The Company encourages Idaho policymakers to make sure that any state USF reform is consistent with the federal USF. Rural Local Exchange Carriers (RLECs) Voice services that give consumers reliable access to local, long distance and emergency services should be provided under Universal Service. In addition to voice, we believe a broadband connection, as defined by the FCC, should also be provided. Wireless Providers AT&T recommends that the Commission hold off making material changes to the high- cost support mechanisms funded by the Idaho Universal Service Fund at this time in light of the significant support being made available through the CAF support mechanisms. AT&T recommends that this question be considered once the CAF has been further implemented." Cable Providers Basic voice communication should be provided at"reasonable rates" as defined by Idaho Code § 62-610. The basic voice communications should maintain current access to local Current download speed in Idaho for the Broadband tax credit is 125 kbps. 9 calling and connection to safety services such as 911. A comprehensive study regarding costs and benefits of including broadband as a USF component should also be addressed and consistent with the FCC's minimum speed standards of 4Mbps down and 1 Mbps up. The state may consider adding broadband as an additional component of state universal service. This would be a significant policy change, so the state should study carefully both the costs and potential benefits compared to the current USF program. If that study results in a consensus that broadband is worthy of USF support, the resulting statutory changes and regulatory actions must ensure that the limited USF resources are allocated carefully to ensure the greatest public benefit. Voice customers are cancelling their landlines and subscribing to voice services from mobile telecommunications providers, including those offered by the eight legacy phone companies' that are currently receiving Idaho USF, as well as from cable companies providing VoIP. State USF support dollars for voice services should not continue to be used in those service areas, or portions of those areas, where voice competition exists. Competitive Local Exchange Carriers (CLECs) and Wholesale Providers Basic calling capabilities including VoIP or all voice services should be included as part of universal service. 3) Is access to the designated universal services essential to all regions and areas of the state? Please explain. Incumbent Local Exchange Carriers (ILECs) Comparable service at comparable rates for all regions of the state should continue to be at the forefront of universal service principles. Without such access, the rural and high- cost areas would be left behind. Universal service support should be targeted to only the highest cost census-block groups in the state using an updated forward-looking cost model such as the FCC's Connect America Cost Model (CACM). CenturyLink believes that the rural high-cost areas of America need broadband service availability at speeds and prices comparable to more urban areas. The company believes that the universal service program must provide support sufficient to create an economic business case for rural broadband deployment in otherwise uneconomic areas. While the FCC expanded universal service to include broadband, it lacked the funding necessary for carriers to build and operate broadband networks in all high-cost regions of the U.S. According to the company, the FCC challenged the states to fill in the gaps where the FCC was unable to devote resources (primarily the highest cost areas, as well as census blocks where only one or just a few locations enjoy broadband service). In areas that are a The eight legacy rural high cost USF recipient companies are: ATC,Cambridge,Direct,Fremont,Inland, Midvale,Rural and Silver Star. 10 economic to serve,broadband networks already exist(usually multiple networks). The challenge for Idaho is that in those areas that are uneconomic, networks will not be built unless there is support, regardless of the size of the carrier. Idaho policymakers cannot create unfunded mandates, so funding must be aligned with the obligations. Rural Local Exchange Carriers (RLECs) Yes, the cost to provide service to a customer within Idaho can vary depending on the location, without regard to the company providing the service. The continued support of these high-cost areas is critical to providers remaining financially viable and able to provide universal service in Idaho. Idaho's varying terrain and dispersed populations certainly create unique challenges for utilities. Universal service should level the playing field by supporting those high-cost areas that would not be served otherwise. Wireless Providers AT&T recommends that this Commission"hold off making material changes to the high- cost support mechanisms funded by the Idaho Universal Service Fund at this time in light of the significant support being made available through the CAF support mechanisms." Cable Providers No, universal service should not be made available to all regions of the state. These are personal choices made by Idahoans on where they live, and some choose to live remotely with the benefits that such choice brings. It should not be the state's obligation to provide universal service to every single resident. Competitive Local Exchange Carriers (CLECs) and Wholesale Providers No. If people choose to live in remote areas without service, it should not be deemed a requirement. 4) Should universal service be provided at comparable prices regardless of location or cost of service? Please explain. Incumbent Local Exchange Carriers (ILECs) Universal service policies were established to ensure that customers in rural high-cost areas had access to the same reliable and affordable telephone service as the residents in 11 low-cost urban areas. Access to affordable rates in high-cost areas should continue as public policy although it might now be necessary to continue with uniform statewide averaged residential rates. CenturyLink points out that if Idaho wants to devote the significant resources required to build and maintain broadband networks to provide services in high-cost rural areas that are comparable to those available in more densely populated areas, then it is essential to recognize that the cost of providing service is dependent on the geography and density of the service area, not on the size of the carrier. The company provides service to very rural areas of Idaho and should be eligible for support from the state's Universal Service Fund. The company further believes that if policymakers determine that no support is available, then it, "cannot be required to continue to service in uneconomic areas." The company believes that through federal CAF programs, the primary issue for Idaho policymakers is to determine how broadband will be expanded to rural areas not covered by CAF, and how this expansion is to be funded. Rural Local Exchange Carriers (RLECs) The cost for providing a quality network will vary depending on location. The recovery from universal service should reflect the specific cost for that area. Comparable service at comparable rates for all regions of the state has been, and should continue to be, at the forefront of universal service principles. Without such access, the rural and high-cost areas will be left behind The cost of providing services varies from area to area with the type of geographic terrain encountered. If a comparable cost of service is going to be obtained regardless of location, a universal service funding mechanism needs to follow the actual costs incurred, as long as all universal service funding requirements have been met. Wireless Providers AT&T recommends that the commission delay making material changes to the high-cost support mechanisms funded by the Idaho Universal Service Fund in light of the significant support being made available through the CAF support mechanisms. AT&T recommends that this question be considered once the CAF has been further implemented. Cable Providers The Cable Association believes that universal service as referred to in the context of this question as a monthly service, should be provided at a"reasonable rate" (Idaho Code § 62-610), and at a relatively comparable price, regardless of location. However, in remote or unserved areas where the cost of extending telecommunications facilities far exceeds 12 investment, the bulk of the capital cost of line extensions should be the primary responsibility of the consumer(s) or"cost-causer." CLEC/Wholesale Providers Consumers in rural Idaho should have reasonably comparable prices to urban areas. Provider costs will always vary depending on geographic location. Support should be based on these costs using IPUC oversight and reporting. 5) Should there be specific, predictable and sufficient state support mechanisms to advance universal service? The consensus answer to this question was yes. One mid-size provider stated that specific, predictable and sufficient state support mechanisms are necessary in order to incent service providers to continue to invest in multi-purpose networks. Recent FCC decisions have capped the Federal Universal Service Fund programs. That will make it difficult for companies to expand broadband services and increase speeds without support from the states. Moreover, the state as a whole benefits from advanced networks. Uncertainty created by unknown support mechanisms would slow the construction of advanced network deployment. Specific and known support mechanisms would create the ability to plan and budget accordingly. Incumbent Local Exchange Carriers (ILECs) Funding must be predictable. Building broadband networks is capital-intensive and takes multiple years to complete. Without predictable support, carriers cannot make long-term capital decisions. Funding must also be sufficient. In areas where it is not economical to provide services, carriers cannot borrow the funds necessary to deploy and operate networks, and therefore need sufficient support to make the networks economic for the carrier and the consumer. Rural Local Exchange Carriers (RLECs) Rural providers pointed out that without predictable and sufficient universal service support, most lenders are very cautious to lend money to service providers. With that type of restriction it makes it difficult to place infrastructure to support consumers' future needs without some form of support. 13 Wireless Providers AT&T still maintains that the Commission should do nothing until the CAF monies are disbursed and then reassess what the state universal service funding should be. CLEC/Wholesaler TW Telecom wants verification that those receiving funds are using those funds for those remote areas and not to support their overall business. 6) Should universal service support be directed to advanced service networks that provide voice services as well? Most all responders were in agreement with this proposal. Some of their statements were that specific,predictable and sufficient state support mechanisms are necessary in order to incent service providers to continue to invest in the multi-purpose networks. The responders also pointed out that recent FCC decisions have capped federal USF programs. That will make it difficult for companies to expand broadband services and increase speeds without state support. Incumbent Local Exchange Carriers (ILEA Universal Service should be used to support both voice and broadband services that are fixed services. By doing that, Universal Service funding that is received for a specific area will stay in that area so that current and future consumers have costs that are comparable to others in that state. As long as voice service is essential enough that Carrier of Last Resort obligations are imposed on certain carriers, the primary goal of universal service should be to support voice service. The additional benefit is that the supported voice infrastructure will also provide the fundamental infrastructure to support broadband services. CenturyLink believes this question raises the issue of selecting winners and losers based on technology. Policymakers should be technology-neutral; they should consider any technology that is comparable in terms of service and price. Idaho policymakers should identify the minimum services it wants providers to offer and identify the funding available for providing and maintaining the services in high-cost areas, rather than specifying the technology that should be used. Selecting winners and losers based on technology will seldom be an efficient use of taxpayer funds. 14 Rural Local Exchange Carriers (RLECs) The ability to support traditional voice and data on the same network is beneficial. At this point, one benefits from the same network as the other. As long as the same network that supports both voice and data(fiber) is being improved, the support is justifiable. Support should be directed to high-cost rural areas within Idaho, not urban areas. By providing support to nomadic voice (cellular and VoIP), there is no guarantee that the dollars will be used in these high-cost areas to build the necessary facility-based networks. Wireless Provider AT&T maintains that the Commission delay making material changes to the high-cost support mechanisms funded by the Idaho Universal Service Fund in light of the significant support being made available through the CAF support mechanisms. AT&T recommends that this question be considered once the CAF has been further implemented. Cable Providers The cable industry does not support this and believes that it should be used for basic services only. CLEC/Wholesale Provider The provider believes that Idaho Universal Service Funds should support fiber networks and not support VoIP. 7) Should universal service support mechanisms and rules be competitively and technologically neutral? There was some consensus between some rural providers and cable providers. Both agree that the delivery technology should not be a critical component and any company that services a high-cost area should be able to apply for and receive support. Moreover, as the cable entity points out, the funds should be charged for all types of voice services, including VoIP. Incumbent Local Exchange Carriers (ILECs) Incumbents support this if it is technologically neutral and as long as it is a facility-based network and not funding an over-build in an area already funded by USE One commenter believes that universal service support should be available only to support the 15 services of the providers that are subject to Carrier of Last Resort obligations regardless of the technology used to provide service. Yes,both the obligations and funding for Idaho universal service should be competitively and technologically neutral. However, because universal service is designed to provide service in areas where it is otherwise uneconomic, the funding should be provided to a single provider to avoid unnecessary duplication or a waste of scarce funding. Cable Providers One cable provider believes universal service support should be distributed on a competitively neutral and technologically neutral basis. If, after a comprehensive study, it becomes the state's policy that USF support should be extended to broadband, the support should be limited only to unserved areas. If broadband is to receive USF support, that support must not be based on the cost structure of an incumbent telephone provider, nor should the scope of the support be tied to the incumbent's service area. Broadband service is identifiable on a census-block basis, and census block analysis should be the basis by which USF support for broadband is based. Wireless AT&T maintains that the Commission delay making material changes to the high-cost support mechanisms funded by the Idaho Universal Service Fund in light of the significant support being made available through the CAF support mechanisms. AT&T recommends this question be considered once the CAF has been further implemented. 8)What mechanisms should be used to ensure all consumers, including low-income consumers, and those in rural, remote and high-cost areas have access to telecommunications and information services? Incumbent Local Exchange Carriers Mechanisms should be based upon costs that support existing networks, as well as funding to promote improvements to rural networks. The state should implement programs that incent both capital investment(such as investment grant programs) and help recover the costs of upgrading and maintaining existing networks, as is done with existing state and federal programs. Two suggested funding mechanisms should be utilized: one mechanism to providers (both rural and non-rural)with carrier of last resort obligations to support the cost of offering reasonable rates in high-cost areas. The second mechanism would be used to provide support to ensure affordability for low-income individuals that is now offered through the state Lifeline (or Idaho Telecommunications Service Assistance Program, 16 ITSAP). The high-cost mechanism should be based on the extent to which forward- looking costs at the census block level exceed a benchmark level that is determined to be generally affordable. This second mechanism should bridge the gap between the generally affordable level and the level deemed affordable for low-income individuals. Availability and affordability are related by separate questions that both deserve discussion. Service availability relates to the build-out and maintenance of services in high-cost areas, while service affordability is related to the ability of consumers to pay for such services in both urban and rural areas of the state. The mechanisms to ensure service availability include the federal CAF programs, as well as the Idaho USF plan. Idaho policymakers also need to decide how to best provide services to the very high-cost rural areas that may be served via satellite. USF reform must result in customers having similar services at comparable prices. Service affordability is addressed through the federal Lifeline program and the Idaho Telecommunications Service Assistance Program. While the Lifeline and ITSAP plans provide credits toward voice service only, these credits could be expanded or redirected to include broadband services. CenturyLink has offered a low-income broadband discount program known as "Internet Basics" for the past three years. Lifeline eligibility is one of several requirements for the program. CenturyLink has also partnered with local and federal groups for both promotion of Internet Basics and computer training. Rural Local Exchange Carriers Universal service recipients should be required to build a reliable communications network to any consumer who requests service, within reason. These Carriers of Last Resort obligations will ensure consumers in rural and high-cost areas have access to advanced communication services. Wireless AT&T explained that in its "Transformation Order,"the FCC established a$100 million per year"Remote Areas Fund"to address affordable access through alternative technology platforms in the most remote areas of the nation. Parties subsequently filed comments regarding the structure of the RAF and other issues identified by the FCC. Implementation is pending. The company believes that the RAF continues to be the appropriate mechanism to address this universal service objective. CLEC/Wholesale Provider The IPUC can monitor, inspect and audit providers to ensure that consumers are protected from fraud and abuse. Audits should be paid for from the fund. 17 9) Should the customers of all providers of telecommunications services make equitable contributions to the preservation and advancement of universal service? Unanimously, the answer was yes. Comments included observations that universal service is a social policy and value that has been in place since the 1934 Communications Act. The users of the service provided should equally support the implementation of such policy. The commenters also wanted the inclusion of VoIP services. Other observations were that the availability of all the state telecommunications networks is important for the proper functionality of the state. All should contribute to have access to these networks. Support for voice service should be provided by all voice customers, including interconnected VoIP customers and wireless customers. Limiting funding from only a segment of the voice market would create two problems. First, it would establish artificial incentives for customers to migrate to services not subject to surcharges. Second, it would create funding instability as customers migrate to services not subject to surcharges. Cable providers believe that wireless/mobile communications services should also be included. This may require a statutory change to Idaho Code § 62-610. With everyone receiving telecommunications services contributing equally, it will only strengthen the overall program and allow all consumers the same opportunities wherever they reside. There needs to be parity in contributions to the Idaho USE All providers of voice services, regardless of their regulatory status, should contribute to the fund. In many states, wireless providers pay into the state USF and, in some states,VoIP providers pay as well. If Idaho expands the definition of universal service to include broadband networks,broadband providers should also contribute to the "preservation and advancement of universal services." Recently, the FCC directed the Federal-State Joint Board'to report back to the FCC by late 2015 regarding the recommendations for updating federal USF contributions policy. Idaho should also review and update its contributions policies to ensure parity in the contributions to the Idaho USE AT&T supports universal service contribution methodologies being broadly based and competitively neutral as possible and not driving purchasing decisions. 9 The Federal-State Joint Board on Universal Service was established in March 1996,to make recommendations to implement the universal service provisions of the Act.This Joint Board is comprised of FCC Commissioners, State Utility Commissioners,and a consumer advocate representative. 18 10) Should the customers of all providers of telecommunications services be required to support the Idaho Telecommunications Service Assistance Program (ITSAP) and Telecommunications Relay Service (TRS)? Again, a near unanimous yes was given. All agreed that VoIP providers be included in the providers' category. Funding for public service programs should be recovered from customers of all providers throughout Idaho. AT&T believes that universal service contribution methodologies should be as broadly based and competitively neutral as possible and should not drive purchasing decisions. The cable providers had no opinion. Summarized: The customers of all voice providers in Idaho benefit by being able to communicate with low-income and hearing-impaired customers and therefore should contribute to these funds. 11) Should Idaho's universal service support mechanism be adjusted or changed to direct support in some other fashion such as a customer voucher,technology-neutral reverse auction, or some other mechanism? The voucher support mechanism was rejected outright by all providers. Incumbent Local Exchange Carriers CenturyLink points out that Idaho policymakers have historically been leaders in promoting broadband investment in Idaho and in rural high-cost areas. Previously, the Legislature created the "Rural Broadband Matching Fund" as a way to incent broadband investment in high cost rural areas. In addition,broadband providers in Idaho have the ability to receive a tax credit for broadband investment in Idaho. The company believes policymakers should continue to utilize and enhance these options as well as considering USF reform and other possible options to increase broadband investment in rural high- cost areas. Finally, CenturyLink stated that the FCC is planning a reverse auction in 2015-2016 for areas where the price cap provider does not exercise its `right of first refusal' and declines CAF funds. This type of auction has not been attempted, and the FCC has not finalized the rules and service obligations for the auction. Therefore, it is premature for Idaho to attempt a similarly-styled auction. One option that a number of states have adopted, or are considering, is funding the deployment of broadband networks through a grant program, similar to one-time distributions from the USF as an aid to construction. While this would not work for all areas, it would work for many areas where operating the network is economic,but capital assistance is required to deploy the network. 19 Nebraska, Utah and California have existing programs, and other states are currently considering similar models. Rural Local Exchange Carriers The current Idaho USF system promotes high-quality networks and should be based upon the cost of expanding the network. USF support should be provided through a competitively neutral mechanism to a single entity so that facilities can be deployed and the requisite services offered. Wireless Provider AT&T recommends that this question be considered once the CAF has been further implemented. Cable Providers The cable industry advocates that a system be focused on USF support as a contribution in aid of construction(CIAC)paid to a provider that otherwise finds it uneconomic to extend facilities into an unserved area. If the capital investment is subsidized by the USF, the monthly service would not have to be. Capital investment in unserved areas could be competitively bid, with the winning provider receiving some level of USF support as a CIAC. The level of CIAC would be calculated to bring the capital cost per customer down to some reasonable industry standard of investment per customer. CURRENT FEDERAL ISSUES THAT MAY AFFECT IDAHO Many issues are underway at the Federal level that may have a direct impact on Idaho. Following is a list of many that could impact Idaho in the future. Connect America Fund(CAF I/II) • The FCC has adopted comprehensive reforms to modernize the High Cost Program and accelerate the build-out of robust broadband networks across the country. In November 2011, the Federal Communications Commission (FCC) released the USF/ICC Transformation Order. • For Connect America Phase II, high-cost support is calculated using a forward- looking cost model was offered to incumbent price cap carriers for each state they serve in exchange for their commitment to offer voice and broadband services throughout their service territories. For the areas where the incumbent price cap carriers decline model-based support, support was to be disbursed using a 20 competitive bidding mechanism. The Federal Communications Commission expects that what it learns from conducting the rural broadband experiments will inform its decisions in the coming months as to how to implement a Phase II competitive bidding process. Mobility Fund • The Mobility Fund is the wireless component of the Connect America Fund. It provides support for the expansion of mobile broadband networks in areas that might otherwise not be served. The Mobility Fund consists of two phases. • Phase I provides immediate one-time support to accelerate the deployment of mobile broadband and voice service to unserved areas. A nationwide reverse auction held in September 2012 awarded$300 million of Phase I funds to more than 30 service providers. A separate auction, called the Tribal Mobility Auction, will award up to $50 million to providers that serve Tribal lands. • Phase 1I provides ongoing support to deploy and maintain mobile broadband and voice service in high-cost areas. Up to $500 million will be available every year; however, the FCC is studying the exact amount to be allocated for services on Tribal lands in future years. Rural Broadband Experiments • On January 31, 2014, the Commission released the Technology Transitions Order, which, among other things, adopted targeted experiments to help learn more about the impact of technology transitions on rural America. In addition to furthering the FCC's goal to gain experience and data on how to ensure universal access as networks transition, this experiment is designed to help inform the policy decisions in various proceedings pending before the FCC. • On July 11, 2014, the Commission adopted a$100 million budget for the rural broadband experiments and established an objective methodology for selecting projects among formal applications,which were due 90 days after release of the order. Open Internet Rules • An Open Internet means consumers can go where they want, when they want. This principle is often referred to as Net Neutrality. It means innovators can develop products and services without asking for permission. It means consumers will demand more and better broadband as they enjoy new lawful Internet 21 services, applications and content, and broadband providers cannot block, throttle or create special "fast lanes" for that content. • The FCC's Open Internet rules protect and maintain open,uninhibited access to legal online content without broadband Internet access providers being allowed to block, impair, or establish fast/slow lanes to lawful content. • The FCC's Open Internet rules are designed to protect free expression and innovation on the Internet and promote investment in the nation's broadband networks. Re-write of the federal Telecommunications Act of 1996 • The Committee on Energy and Commerce has issued a series of white papers as a first step toward modernizing the laws governing the communications and technology sector. Changes in technology and the rate at which they are occurring warrant an examination of whether, and how, communications law can be rationalized to address the 2 1"Century communications landscape. • Comments have been sought so that the objective of a statutory rewrite should consider a flexible and technologically neutral framework that will be capable of adapting to technical invention and innovation, whatever it may prove to be. Court Challenges • Open Internet • Re-write of the Telecommunications Act of 1996 • Cost model for rural exchanges may be challenged 22 DEFINITIONS CLEC—Competitive Local Exchange Carrier— Created as a result of the Telecommunications Act of 1996. Essentially the idea of the CLEC was that it would be a new local phone company that would compete with the ILEC. Carrier of Last Resort(COLR)— Idaho currently does not have COLR statues; but it is part of the national discussion. A carrier of last resort is a telecommunications carrier that commits (or is required by law)to provide service to any customer in its service area that requests it, even if serving that customer would not be economically viable at prevailing rates. Connect America Fund (CAF)— The FCC adopted a comprehensive reform process to modernize the High Cost Program and accelerate the build-out of robust broadband networks across the country. Connect America Cost Model (CACM)— The Wireline Competition Bureau at the FCC adopted the platform and inputs for the forward-looking Connect America Cost Model. The model allows Commission staff and interested parties to calculate costs based on a series of inputs and assumptions for Connect America Phase II implementation. Federal-State Joint Board— An organization with representatives from the FCC and the state public service commission's which tries to resolve Federal and State conflicts on telecommunications regulatory issues. ILEC—Incumbent Local Exchange Carrier— The dominant phone carrier within a geographic area as determined by the FCC. Idaho's 10 Legacy Rural Telecos— ATC, Cambridge, Direct, Fremont, Inland, Midvale, Oregon-Idaho Utilities, Potlatch, Rural and Silver Star. Idaho's 8 State USF recipients— ATC, Cambridge, Direct, Fremont, Inland, Midvale, Rural and Silver Star ITSAP— A telecommunications service assistance program established within the department of health and welfare to provide eligible recipients with a reduction in costs of telecommunications services to promote universal service. 23 Lifeline— A minimal telephone service designed for the poor and elderly to assure they can be reached by phone and have a"Lifeline"to the world in case of emergency. RLEC—Rural Local Exchange Carrier— Defined by the FCC as an independent phone company serving rural communities, small towns, etc but could be adjacent to a major metropolitan area. Government protects these companies by making them permitted monopolies which are extremely difficult to compete with both because of government regulation and economics. Certain rules apply which determine whether or not an ILEC qualifies as a RLEC. TRS—Telephone Relay Service Established under the Title IV of the Americans with Disabilities Act, the TRS allows individuals who are hearing- or speech-impaired to engage in telephone communications in a manner functionally equivalent to that of individuals without hearing or speech impairments. Communications is accomplished with the assistance of an operator service and the use of specialized equipment. UFS/ICC Transformation Order— On November 18, 2011, the FCC released the USF/ICC Transformation Order, which comprehensively reforms and modernizes the universal service (USF) and intercarrier compensation(ICC) systems. Intercarrier compensation is what carriers charge each other for originating,transporting and terminating telephone traffic. In the Order, the FCC adopted a framework for providing ongoing support to areas served by price cap carriers, including areas where broadband service is not currently provided, known as Connect America Phase II. Specifically, the Commission will provide ongoing support to these areas through "a combination of a forward-looking cost model and competitive bidding." VoIP—Voice over Internet Protocol A methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP)networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony,broadband telephony, and broadband phone service. 24 ���N1CAT/oH S 4� USP PUBLIC NOTICE Federal Communications Commission News Media Information:202-418-0500 445 121" Street, SW Internet: http:www.fcc.gov Washington, DC 20554 TTY:888-835-5322 DA 18-887 Released: August 28, 2018 CONNECT AMERICA FUND PHASE II AUCTION (AUCTION 903) CLOSES WINNING BIDDERS ANNOUNCED FCC FORM 683 DUE OCTOBER 15, 2018 AU Docket No. 17-182 WC Docket No. 10-90 1. By this Public Notice,the Rural Broadband Auctions Task Force,Wireless Telecommunications Bureau(WTB), and Wireline Competition Bureau(WCB)announce that bidding in the Connect America Fund Phase II(Phase II) auction(Auction 903)concluded on August 21,2018. There were 103 winning bidders in the auction,with the 10-year support amount totaling$1.488 billion and covering 713,176 locations in 45 states. Of the 974,223 locations in the 30,033 eligible census block groups(CBGs), approximately 73 percent of the locations are covered by winning bids. While winning bids are for a range of performance tiers,winning bids for downstream speeds of at least 100 megabits per second(Mbps)cover 53 percent of these locations. And over 99.7 percent of these locations will receive at least 25 Mbps downstream speeds,more than twice the 10 Mbps minimum standard for the Connect America Fund program. 2. Winning bidders are required to submit a post-auction application for support(FCC Form 683)no later than October 15,2018. Winning bidders that wish to assign some or all of their winning bids to related entities must do so by September 14,2018,using the Divide Winning Bids process described below. I. WINNING BIDDERS 3. This Public Notice summarizes the results of the auction and provides winning bidders with important information, including FCC Form 683 filing requirements and support disbursement matters. Key information appears in the following attachments: Attachment A: "Winning Bidders Summary"lists for each bidder: the state,the 10-year assigned support amount, and the number of locations assigned in winning bids. Attachment B: "State Results Summary"lists for each state with eligible areas in Auction 903: the total assigned support,the number of locations assigned, and the number of bidders with winning bids. Attachment C: "FCC Form 683: Application for Connect America Fund Phase II Auction Support—Instructions." 4. A copy of this Public Notice will be sent to each qualified bidder via overnight delivery to the contact person at the contact address listed in each qualified bidder's short-form application(FCC Form 183). D II. AUCTION RESULTS 5. Concurrent with the release of this Public Notice,the Commission is making available the detailed auction results and bidding information described below. Online May: An interactive visual representation of the auction results is available on the Auction 903 web page(www.fcc.gov/auction/903) and at www.fcc. og v/reports-research/mgps/caf2-auction903-results/. There are options for displaying all eligible areas and non-winning bids. Clicking on a state or winning bid listed on the right-hand side of the map will zoom the map in to that area. Results Data: An online viewer of results data and downloadable files that include the identities of bidders and all their submitted bids are now available in the FCC Auctions Public Reporting System(auctiondata.fcc.gov), for which there is a link on the Results tab on the Auction 903 web page (www.fcc.gov/auction/903�.1 6. Additionally,the Commission will soon make available certain,previously withheld information submitted in the applications to participate in the auction(FCC Forms 183). This information includes the state(s)and performance tier and latency combination(s) for which each applicant was found to be eligible and applicants' spectrum access attachments, if any.2 The applications are viewable through the application search feature,which can be accessed through the Application tab on the Auction 903 web page. III. POST-AUCTION PROCEDURES 7. Under the competitive bidding rules adopted in the Phase II Auction Order,Auction 903 winning bidders must file a post-auction application for support, also referred to as FCC Form 683, consistent with all requirements of the long-form application process.3 FCC Form 683 has two discrete parts—the Divide Winning Bids portion and the long-form application portion. Each winning bidder is required to file an FCC Form 683 to become authorized to receive support. Prior to completing the long- form application portion, a winning bidder may divide its winning bids by assigning them to related entities, as described below. If a winning bidder divides its winning bids among related entities,those entities will be required to file the long-form application portion of an FCC Form 683 for those winning bids, as described below. A winning bidder will be responsible for completing the long-form application portion of FCC Form 683 for any winning bids that it does not assign to a related entity. 1 Because bids in Auction 903 implied annual support amounts,the bids and results data in the FCC Auctions Public Reporting System are on an annual basis,in contrast to the 10-year total support amounts reported in Attachments A and B. 2 We will continue to withhold from routine public inspection responses to the technical questions in Appendix A of the Auction 903 Procedures Public Notice and any supporting information;financial information for which confidential treatment was requested under the section 0.459(a)(4)abbreviated confidential treatment process;and any other information subject to a request for confidential treatment that has been granted or remains pending. See Connect America Fund Phase II Auction Scheduled for July 24, 2018;Notice and Filing Requirements and Other Procedures for Auction 903,Public Notice,33 FCC Rcd 1428, 1475-76, 1528-29,para. 127,App.A(2018)(Auction 903 Procedures Public Notice). 3 47 CFR§ 1.21004; Connect America Fund et al.,Report and Order and Further Notice of Proposed Rulemaking, 31 FCC Rcd 5949,6000,para. 144(2016)(Phase II Auction Order). 8. Winning bidders that intend to file a long-form application covering all their winning bids are not required to participate in the Divide Winning Bids process 4 Any winning bidder that does not submit the Divide Winning Bids portion of FCC Form 683 prior to 6:00 p.m. ET on September 14, 2018,must file a long-form application that covers all its winning bids. In such circumstances,the winning bidder must file the long-form application in its own name,be designated as the eligible telecommunications carrier(ETC)to serve the relevant areas,be named in the requisite letter(s) of credit, and fulfill the public interest obligations associated with receiving Phase II support. A. Divide Winning Bids Portion of FCC Form 683 9. Any winning bidder that intends to assign some or all its winning bids to related entities must do so by submitting the Divide Winning Bids portion of the FCC Form 683 during the Divide Winning Bids filing window. The Divide Winning Bids filing window will open at 10:00 a.m.Eastern Time(ET)on Tuesday,September 4,2018,and close at 6:00 p.m.ET on Friday,September 14, 2018. During this period, a winning bidder will be able to log into the Auction Application System using the FCC Registration Number(FRN)that it used to file its short-form application and complete the Divide Winning Bids portion of FCC Form 683. The instructions in Attachment C explain how a winning bidder can assign its winning bids to related entities. 10. A winning bidder may only assign its winning bids to a related entity that is named in its short-form application or that was formed after the short-form application deadline(i.e.,March 30, 2018).5 The Auction Application System will not permit a winning bidder to assign its winning bids to another winning bidder. A related entity is an entity that is controlled by the winning bidder or is a member of(or an entity controlled by a member of) a consortium/joint venture of which the winning bidder is a member.6 Thus, if a holding company/parent company is a winning bidder in Auction 903,the winning bidder may designate at least one operating company that it controls to complete the long-form application to receive Phase II support for some or all of the winning bids in a state. If a consortium/joint venture is a winning bidder in Auction 903,the entity may designate at least one member of(or an entity controlled by a member of)the consortium/joint venture to complete the long-form application to receive Phase II support for some or all of the winning bids in a state. 11. A winning bidder may assign winning bids to more than one entity in a single state,but it cannot assign a single winning bid to more than one entity.' Thus, a winning bidder may not apportion among multiple entities either: 1)eligible census blocks within a winning bid for an individual census block group, or 2) separate census block groups within a winning package bid. 12. Each entity that is assigned a winning bid through the Divide Winning Bids process is the entity that must file the long-form application portion of FCC Form 683 in its own name,be designated as the eligible telecommunications carrier to serve the relevant area(s),be named in the requisite letter(s)of credit, and fulfill the public interest obligations associated with receiving Phase II support.$ 13. A winning bidder that assigns some or all its winning bids to a related entity must make a number of certifications in the Divide Winning Bids portion of FCC Form 683. In particular,it must certify and acknowledge that it: 'Auction 903 Procedures Public Notice,33 FCC Rcd at 1442-43,para. 37. 5 Id. at 1442,para. 37 n.75. 6 See generally id. at 1441,para.34(defining a controlling interest for purposes of Auction 903 "as an individual or entity with positive or negative de jure or de facto control');see also 47 CFR§ 1.2105(a)(4)(i)(defining de jure and de facto control). 7 Auction 903 Procedures Public Notice,33 FCC Rcd at 1442,para.37. 8Id. at 1442-43,para.37. • has assigned the winning bids to related entities that were named in the short-form application or are newly formed, • will inform each entity of its filing obligation and cause each entity to submit a timely FCC Form 683 long-form application, • will be at risk for default if any of the related entities do not submit a timely FCC Form 683 long- form application, and • will submit a timely FCC Form 683 long-form application for any of the winning bids that it did not assign to another entity. B. Obligation to Apply for Support—Long-Form Application Portion of FCC Form 683 14. A winning bidder that retains any of its bids, as well as all entities that are assigned winning bids by a winning bidder,must electronically submit the long-form application portion of FCC Form 683 covering those bids prior to the close of the long-form application filing window. The long- form application filing window will open at 10:00 a.m.ET on Monday, October 1,2018,and will close at 6:00 p.m.ET on Monday,October 15,2018. Certain additional information may be submitted to the Commission after this filing window closes, as described below. The Auction Application System will open a filing window at 10:00 a.m.ET on Monday,October 22,2018 to permit applicants to submit this additional information by the relevant deadlines. 1. Deadlines 15. Attachment C of this Public Notice provides instructions for completing the long-form application portion of FCC Form 683. These instructions are consistent with the Commission's requirements fully described in section 54.315(b)&(c)of the Commission's rules and paragraphs 289 to 316 of the Auction 903 Procedures Public Notice.9 Below is a summary of the information that must be submitted by the applicable application deadlines:10 • Information due prior to 6:00 p.m.ET on October 15,2018: o Applicant information, including legal classification(e.g., corporation, general partnership, etc.),jurisdiction of formation, address, contact information, and responsible individual o Whether the applicant has already been designated as an eligible telecommunications carrier(ETC)for all the eligible census blocks in a winning bid(s)" ■ If the applicant has already obtained a high-cost ETC designation that covers all the relevant areas in a state, it should submit the required ETC documentation and certification letter by this deadline so that Commission staff can expeditiously verify the applicant's ETC status in the state ■ If the applicant has obtained a high-cost ETC designation for only some of the relevant areas in a state,Commission staff will not verify the applicant's ETC 9 47 CFR§ 54.315(b),(c);Auction 903 Procedures Public Notice,33 FCC Rcd at 1512-21,paras.289-316;see also Phase II Auction Order,31 FCC Rcd at 5986-6005,paras. 111-56. 10 As discussed in Attachment C,certain applicant information will be automatically transferred from a winning bidder's short-form application(FCC Form 183)to its long-form application(FCC Form 683). 11 By February 25,2019,the long-form applicant must obtain from all the relevant states or the Commission a high- cost ETC designation(s)that cover its winning bid areas and upload the required documentation and a certification letter to its FCC Form 683. 47 CFR§ 54.315(b)(5);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519, para. 310;Phase II Auction Order,31 FCC Rcd at 5999,6002-05,paras. 141, 149-56. status in a state until the applicant has submitted the required documentation and certification letter for all the relevant areas in the state o Whether the applicant is required to submit audited financial statements during the long-form application process and whether it seeks confidential treatment of those financial statements12 o Initial project overview(s)describing at a high-level the applicant's intended technology and system design for each state with a winning bid.13 An applicant should not include any confidential trade secrets or commercial information in its overview(s),which will be made publicly available. o Project funding description(s)that explains how necessary construction will be funded in each state14 o Spectrum access description(s)demonstrating that the applicant has sufficient access to spectrum in each state, if applicable15 o Agreement information, including information regarding any agreements relating to the applicant's participation in Auction 90316 o Ownership information, including information regarding entities that have an ownership or other interest in the applicant and associated Commission-regulated businesses" o Various certifications,including certifications regarding the applicant's compliance with statutory and regulatory requirements; financial and technical qualifications; available funds; compliance with the relevant public interest obligations and ETC requirements; and spectrum access,if applicable18 16. In the Auction 903 Procedures Public Notice,the Commission adopted a deadline of 60 days from the release of this Public Notice for long-form applicants to submit letter of credit commitment letters, as well as detailed technology and system design descriptions.19 We find good cause to waive this deadline and provide a short extension for the filing of this information. Generally,the Commission's rules may be waived for good cause shown.20 Waiver of the Commission's rules is appropriate only if both: (1) special circumstances warrant a deviation from the general rule, and(2) such deviation will serve the public interest.21 We find that special circumstances exist because we have shifted the initial 12 As noted below,the audited financial statements are due by February 25,2019. 47 CFR§ 54.315(b)(4);Auction 903 Procedures Public Notice,33 FCC Red at 1519-20,para. 311;Phase II Auction Order,31 FCC Red at 5983-84, 5989,paras. 102-03, 116. 13 Auction 903 Procedures Public Notice,33 FCC Red at 1514,para.299. 14 47 CFR§ 54.315(b)(2)(vi);Auction 903 Procedures Public Notice,33 FCC Red at 1518,para.306;Phase II Auction Order,31 FCC Red at 5989,para. 116. 15 Auction 903 Procedures Public Notice,33 FCC Red at 1518-19,paras. 307-08. 16 Id. at 1485,para. 162. 17 47 CFR§§ 1.2112(a),54.315(b)(2)(i). 18 See, e.g.,47 CFR§ 54.315(b)(2)(ii),(iii),(v),(vii);Auction 903 Procedures Public Notice,33 FCC Red at 1513- 14, 1518, 1519,paras.292-97,306,308. 19 Auction 903 Procedures Public Notice,33 FCC Red at 1514, 1519,paras.300,309. 20 47 CFR§ 1.3. 21 See Northeast Cellular Tel. Co. v.FCC,897 F.2d 1164, 1166(D.C.Cir. 1990)(citing WAIT Radio v. FCC,418 F.2d 1153, 1157-59(D.C.Cir. 1969),cert. denied,93 S. Ct.461 (1972)). post-auction filing deadline to allow for the Divide Winning Bids portion of FCC Form 683 and we cannot immediately open another filing window for the information due by the 60-day deadline due to administrative reasons.22 We conclude that it serves the public interest to extend the deadline to provide long-form applicants with sufficient time to submit this information after the filing window re-opens at 10:00 a.m. ET on Thursday, October 22,2018, and before the deadline of 6:00 p.m. ET on November 5, 2018. Because we are only extending the 60-day deadline by a week and are not adjusting the final 180- day long-form application deadline,we expect that this extension will not materially delay our efforts to authorize applicants for support. Accordingly,we find the public interest benefits outweigh any potential harm. • Information due prior to 6:00 p.m.ET on November 5,2018: o Letter of credit commitment letter(s) for each applicable state from a qualified bank committing to issue an irrevocable stand-by letter of credit to the long-form applicant in the required form that covers the first year of support(at a minimum)23 o Detailed technology and system design description(s)for each applicable state, including a network diagram certified by a professional engineer;paragraphs 298 to 305 of the Auction 903 Procedures Public Notice provide detailed guidance on how an applicant can successfully meet this requirement24 ■ The professional engineer must certify that he or she has reviewed the network diagram and that the network is capable of delivering,to at least 95 percent of the required number of locations in each relevant state,voice and broadband service that meets the requisite performance requirements25 ■ While it is not necessary that the professional engineer certifying the network diagram have a Professional Engineer license,the certification should describe the professional engineer's qualifications such that the certifier's expertise is apparent • Information due prior to 6:00 p.m.ET on February 25,2019: o Documentation of high-cost ETC designation(s) in all areas where the applicant will receive support, as described in paragraph 310 of the Auction 903 Procedures Public Notice.26 An applicant should also upload a .csv file of the census blocks that are included in the ETC designation order, if applicable. 22 Auction 903 Procedures Public Notice,33 FCC Rcd at 1512,para.290(noting that the original initial long-form application filing deadline was"[u]nless otherwise provided by public notice,within 10 business days after release of the Auction 903 closing public notice"). 23 47 CFR§ 54.315(b)(3);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519,para. 309;Phase II Auction Order,31 FCC Rcd at 5997,para. 134. At a minimum,the letter must provide the dollar amount of the letter of credit and the issuing bank's agreement to follow the terms and conditions of the Commission's model letter of credit in Appendix B of the Phase II Auction Order. Phase II Auction Order,31 FCC Rcd at 6045-49,App.B. The requirements for a qualified bank are described in detail in the Phase II Auction Order and section 54.315(c)of the Commission's rules. 47 CFR§ 54.315(c)(2);Phase II Auction Order,31 FCC Rcd 5992-97,paras. 126-33. 24 47 CFR§ 54.315(b)(2)(iv);Auction 903 Procedures Public Notice,33 FCC Rcd at 1514-18,paras.298-305. 25 47 CFR§ 54.315(b)(2)(iv);Auction 903 Procedures Public Notice,33 FCC Rcd at 1514,para.298;Phase II Auction Order,31 FCC Rcd at 5987-88,para. 114. 26 47 CFR§ 54.315(b)(5);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519,para. 310;Phase II Auction Order,31 FCC Rcd at 5999,para. 141. o ETC certification letter(s)from an officer of the applicant certifying that the long-form applicant's ETC designation(s) covers all the areas where the applicant will receive support27 o If not provided with the FCC Form 183 short-form application by the long-form applicant or a related entity,28 financial statements from the prior fiscal year(i.e.,2017)that have been audited by an independent certified public accountant, including the audit opinion,balance sheets,net income, and cash flow statements29 ■ The applicant must submit the audited financial statements of the entity that submitted its unaudited financial statements in the relevant FCC Form 183 short- form application or its own audited financial statements30 ■ Any applicant that fails to submit the audited financial statements as required by this deadline will be subject to a base forfeiture of$50,000,which will be subject to adjustment upward or downward as appropriate based on criteria set forth in the Commission's forfeiture guidelines31 17. Timely submitted applications will be reviewed by Commission staff for completeness and compliance with the Commission's rules and to determine if the long-form applicant has demonstrated that it is technically and financially qualified to fulfill its Phase II public interest obligations if authorized to receive support. Commission staff will notify a long-form applicant if additional information is required. If the application and the information with respect to each winning bid in a particular state is complete and the long-form applicant has demonstrated that it is technically and financially qualified,WCB will release a public notice identifying the applicant and the winning bids for which the Commission is ready to authorize Phase II support.32 If a long-form applicant ultimately fails to provide all the required information or demonstrate that it is technically and financially qualified,WCB will release a public notice identifying the applicant and the winning bids that are considered in default.33 • If not already provided,the applicant will have 10 business days from the release of the public notice indicating that the Commission is ready to authorize support to submit: o Irrevocable standby letter(s)of credit for each state where the long-form applicant will be authorized to receive support. Long-form applicants should carefully review the letter 27 47 CFR§ 54.315(b)(5);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519,para. 310;Phase II Auction Order,31 FCC Rcd at 5999,para. 141. 28 In this context,a related entity means the long-form applicant's parent/holding company or,if the long-form applicant is a member of a consortium or joint venture,the member of the consortium or joint venture that submitted financial statements with the short-form application. 29 47 CFR§ 54.315(b)(4);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519-20,para. 311;Phase II Auction Order,31 FCC Rcd at 5983-84,5989,paras. 102-03, 116. 30 Accordingly,if the long-form applicant is a member of a consortium,it should submit the audited financial statements of the consortium member that submitted its unaudited financial statements in FCC Form 183. If the long-form applicant is an operating company of a holding company that filed a FCC Form 183 on behalf of the long- form applicant,the long-form applicant should submit the audited financial statements of the holding company. A long-form applicant also has the option of filing its own audited financial statements instead. 31 Auction 903 Procedures Public Notice,33 FCC Rcd at 1519-20,para.311;Phase HAuction Order,31 FCC Rcd at 5984-85,paras. 103-05;47 U.S.C. § 503(b)(2)(B);47 CFR§ 1.80(b)(8),note to paragraph(b)(8). 32 47 CFR§ 54.315(b)(6)(v). 33 A long-form applicant that defaults on a winning bid in a state may still be authorized to receive support for its remaining winning bids in that state. of credit requirements in section 54.315(c) of the Commission's rules and in the Phase II Auction Order,34 which are summarized below: ■ The letter(s) of credit must cover the first year of support for the state, at a minimum.35 An applicant may obtain multiple letters of credit to cover all the bids in the state,but compliance with service milestones will be reviewed on a state-wide basis. Accordingly, if a long-form applicant chooses to obtain a letter of credit for each of its bids that are located in a state and defaults, a draw on all the letters of credit covering all of the bids in the state will be authorized.36 ■ The letter(s) of credit must be issued in substantially the same form as set forth in the model letter of credit provided in Appendix B of the Phase II Auction Order37 ■ The long-form applicant must be the entity that is named in the letter(s)of credit38 ■ The letter(s) of credit must be issued by a qualified bank. The issuing bank eligibility requirements are described in section 54.315(c)(2)of the Commission's rules and in paragraphs 126 to 133 of the Phase II Auction Order.39 ■ Before a support recipient can receive its next year's support and each year's support thereafter,it must modify,renew, or obtain a new letter of credit to ensure that it is valued at a minimum at the total amount of support that has already been disbursed plus the amount of support that is going to be provided in the next year, subject to certain reductions when the support recipient has substantially met its service milestones40 ■ The letter(s) of credit must remain open until the support recipient has certified that is has met the final service milestone and the Universal Service Administrative Company(USAC)has verified that the build out obligation has been fulfilled41 o Letter of Credit Bankruptcy Opinion Letter(s) from legal counsel regarding the treatment of the letter(s)of credit or its proceeds in a bankruptcy proceeding42 34 47 CFR§ 54.315(c);Phase II Auction Order,31 FCC Rcd at 5989-99,6045-49,paras. 119-40,App.B. 35 47 CFR§ 54.315(c)(1);Phase II Auction Order,31 FCC Rcd at 5997,para. 135. 36 Phase II Auction Order,31 FCC Rcd at 5991,para. 122&n.242. 37 Id. at 6045-49,App.B. 38 Auction 903 Procedures Public Notice,33 FCC Rcd at 1443,para. 37. 39 47 CFR§ 54.315(c)(2);Phase II Auction Order,31 FCC Rcd 5992-97,paras. 126-33. 40 47 CFR§ 54.315(c)(1);Phase II Auction Order,31 FCC Rcd at 5991,5997,paras. 122, 135. Once an Auction 903 support recipient has met its 60 percent service milestone,its letter of credit may be valued at 90 percent of the total support amount already disbursed plus the amount that will be disbursed in the coming year. Once an Auction 903 support recipient has met its 80 percent service milestone,its letter of credit may be valued at 60 percent of the total support amount already disbursed plus the amount that will be disbursed in the coming year. See Connect America Fund et al.,Order on Reconsideration,33 FCC Rcd 1380, 1405,para.64(2018)(Phase II Auction Reconsideration Order);Phase II Auction Order,31 FCC Rcd at 5997-98,para. 136. 4147 CFR§ 54.315(c)(1);Phase II Auction Order,31 FCC Rcd at 5991,para. 123. 42 47 CFR§ 54.315(c)(3);Auction 903 Procedures Public Notice,33 FCC Rcd at 1520,para. 313;Phase II Auction Order,31 FCC Rcd at 5992,para. 125. 18. Once Commission staff has determined that a long-form application is complete and the long-form applicant is financially and technically qualified, and the letter(s)of credit and accompanying opinion letter(s)have been received and approved,WCB will issue a public notice announcing the authorization of support for the winning bid(s)and directing USAC to begin disbursing support.43 USAC will issue a new study area code to each long-form applicant for each state in which it is authorized to receive support. Long-form applicants will be notified of the new study area code prior to the authorization for support along with procedures for disbursing support. Monthly support disbursements will begin shortly after the authorization public notice has been released. 19. If an applicant is not authorized to receive support for a winning bid, it will be in default and subject to forfeiture for that winning bid as described below. 2. Forfeiture in the Event of Default 20. As described in the Phase HAuction Order'44 winning bidders or long-form applicants that have been assigned winning bids during the Divide Winning Bids stage will be subject to a forfeiture in the event of a default. A winning bidder or long-form applicant will be considered in default and will be subject to forfeiture if it fails to timely file a long-form application, fails to meet the document submission deadlines, is found ineligible or unqualified to receive Phase II support, and/or otherwise defaults on its winning bids or is disqualified for any reason prior to the authorization of support. Any such determination shall be final, and a winning bidder or long-form applicant shall have no opportunity to cure through additional submissions,negotiations, or otherwise. 21. In the event of an auction default, a base forfeiture per violation of$3,000 may be imposed.45 So that this base forfeiture amount is not disproportionate to the amount of a winning bidder's bid,the Commission has limited the total base forfeiture to five percent of the bidder's total assigned support for the bid for the support term.46 Notwithstanding this limitation,the total base forfeiture will also be subject to adjustment upward or downward based on the criteria set forth in the Commission's forfeiture guidelines.41 A violation is defined as any form of default with respect to the minimum geographic unit eligible for bidding.48 In other words,there shall be separate apparent violations for each census block group assigned in a bid. C. General FCC Form 683 Information 22. For both the Divide Winning Bids and long-form application portions of FCC Form 683, the application may be filed at any time after the relevant filing window opens until the filing window closes. Applicants are strongly encouraged to file early and are responsible for allowing adequate time 43 47 CFR§ 54.315(b)(6)(vi). 44 phase HAuction Order,31 FCC Rcd at 6000-01,paras. 143-45;Auction 903 Procedures Public Notice,33 FCC Rcd at 1520-21,paras. 314-15. 45 phase HAuction Order,31 FCC Rcd at 6000,para. 143;Auction 903 Procedures Public Notice,33 FCC Rcd at 1521,para. 315. 46 Phase HAuction Order,31 FCC Rcd at 6000-01,para. 144;Auction 903 Procedures Public Notice,33 FCC Rcd at 1521,para. 315. This would occur in situations where the dollar amount associated with the bid is low. For example,assume Bidder A's winning bid includes 100 CBGs for$100,000 over the 10-year support term. We may impose a base forfeiture of$5,000(5 percent of$100,000)because otherwise the base forfeiture would be$300,000 ($3,000 x 100 CBGs),which is three times the entire bid amount. In contrast,if Bidder B's winning bid includes 100 CBGs for$7,000,000 over the support term,we may impose a base forfeiture of$300,000($3,000 x 100 CBGs),which is 4.3 percent of the total bid. 47 See 47 U.S.C. § 503(b)(2)(B);47 CFR§ 1.80(b)(8),note to paragraph(b)(8);Phase HAuction Order,31 FCC Rcd at 6000-01,para. 143;Auction 903 Procedures Public Notice,33 FCC Rcd at 1521,para. 315. 48 Phase HAuction Order,31 FCC Rcd at 6000,para. 144;Auction 903 Procedures Public Notice,33 FCC Rcd at 1521,para. 315. for filing their applications. Applications can be updated or amended multiple times until the relevant filing window closes. 23. A winning bidder and/or long-form applicant must always click on the CERTIFY& SUBMIT button on the"Certify& Submit"screen to successfully submit its FCC Form 683 and any modifications; otherwise,the application or changes to the application will not be received or reviewed by Commission staff. If a winning bidder or long-form applicant needs guidance or encounters technical difficulties in filing FCC Form 683, it may contact FCC Auctions Technical Support using the information in the Contact section,below. D. Maintaining Accuracy of Information 24. Each long-form applicant must make all changes to its information in the Auction Application System using FCC Form 683. With the release of this Public Notice, long-form applicants are no longer required to maintain the accuracy and completeness of information furnished in their FCC Form 183 applications. 25. A long-form applicant will be permitted to make minor modifications to its application after the deadline for submitting applications.49 Minor modifications include correcting typographical errors and supplying non-material information that was inadvertently omitted or not available at the time the application was submitted.50 If a long-form applicant makes a major modification to its application, the application will be denied.51 In such an event,the long-form applicant will be subject to forfeiture. Major modifications include,but are not limited to, any changes in the ownership of the long-form applicant that constitute an assignment or transfer of control, any changes in the identity of the long-form applicant, or any changes in the required certifications.52 E. Public Availability of FCC Form 683 Information 26. Information submitted in FCC Form 683 will generally be publicly available after Commission staff completes its review. Accordingly, a long-form applicant should take care not to include any unnecessary sensitive information, such as Taxpayer Identification Numbers or Social Security Numbers, in its application. However, consistent with the Commission's limited information procedures in place for Auction 903, certain information will be withheld from routine public inspection even after support is authorized. 27. Information related to a long-form applicant's detailed technology and system design description and its project funding description will be treated as confidential and will be withheld from public inspection.53 The Commission will treat long-form applicants that submit this information as having made a request to treat this information as confidential trade secrets and/or commercial information. As such, a long-form applicant need not submit a separate section 0.459 confidentiality request for this information with its FCC Form 683. 28. Moreover, a long-form applicant may request confidential treatment of its audited financial statements directly on FCC Form 683,using an abbreviated process under section 0.459(a)(4) of 49 47 CFR§ 54.315(b)(6)(iii). 50 Id. 51 Id. § 54.315(b)(6)(iv). 52 Id. 53 Id. §0.459;Auction 903 Procedures Public Notice,33 FCC Red at 1515,paras.300 n.447&306 n.499. A long- form applicant's high-level initial project overview will be made publicly available. Id. at 1514,para.299. the Commission's rules. The applicant need not submit a separate section 0.459 confidentiality request with its FCC Form 683.54 29. Nevertheless,if a request for public inspection under section 0.461 is made for the long- form applicant's audited financial statements, detailed technology and system design description, or project funding description,the long-form applicant will be notified and then must justify the continued confidential treatment of the information if it objects to the disclosure.15 30. A long-form applicant may include with its FCC Form 683 a request that any other information submitted in its application not be made routinely available for public inspection following the procedures set forth in section 0.459 of the Commission's rules.56 Requests for confidential treatment of information other than that discussed above will not be routinely granted. IV. OTHER IMPORTANT INFORMATION A. Maintaining Prohibition on Certain Communications 31. Section 1.21002 of the Commission's rules provides that, subject to specified exceptions, after the deadline for filing a short-form application, an applicant"is prohibited from communicating with any other applicant in any manner the substance of its own, or one another's,or any competing applicant's bids or bidding strategies,until after the post-auction deadline for winning bidders to submit applications for support.1157 As explained more fully in the Auction 903 Procedures Public Notice,this prohibition took effect as of the short-form application filing deadline, i.e.,March 30,2018, at 6:00 p.m. ET, and extends until the deadline for filing the long-form application portion of FCC Form 683, i.e., October 15,2018, at 6:00 p.m.ET.58 32. This prohibition applies to all short-form applicants regardless of whether such applicants became qualified bidders or actually bid.59 We also emphasize that, for purposes of this prohibition, an"applicant"includes the entity filing the application, each entity capable of controlling the applicant, and each entity that may be controlled by the applicant or by an entity capable of controlling the applicant.60 33. The prohibition of"communicating in any manner"includes public disclosures,private communications, and indirect or implicit communications,as well as express statements of bids and bidding strategies.61 Consequently, an applicant must take care to determine whether its auction-related communications may reach another applicant. 54 47 CFR§ 0.459(a)(4). To ensure that the particular information is afforded such treatment,in both cases,a long- form applicant must upload the information to FCC Form 683 using the appropriate attachment"type"as described in the instructions in Attachment C. 55 Id. §0.461 56Id. §0.459. 57Id. § 1.21002(b). 58 See Auction 903 Procedures Public Notice,33 FCC Rcd at 1477,para. 134. 59 An entity that submits an application becomes an"applicant"under the rule at the application filing deadline and that status does not change based on subsequent developments. See, e.g.,Star Wireless,LLC v.FCC,522 F.3d 469 (D.C. Cir.2008)(section 1.2105(c)applies to applicants regardless of whether they are qualified to bid). Thus,an auction applicant that does not correct deficiencies in its application,or does not otherwise become qualified, remains an"applicant"for purposes of the rule and remains subject to the prohibition on certain communications until the long-form application filing deadline. 60 47 CFR§ 1.21002(a). 61 Id.;see generally Updating Part 1 Competitive Bidding Rules,Report and Order et al.,30 FCC Rcd 7493,7577, para. 199(2015)(explaining that similar section 1.2105(c)language prohibiting communicating bids or bidding strategies"in any manner"bars"communicating bids or bidding information,either directly or indirectly"); Cascade B. High-Cost Eligible Telecommunications Carrier Designations 34. As noted above,by February 25,2019,the long-form applicant must have obtained a high-cost ETC designation(s)from all the relevant states or the Commission that covers its winning bid areas and must submit the required documentation and a certification letter(s) from an officer.62 Long- form applicants subject to state jurisdiction must petition the relevant state commissions for ETC designation and should follow state rules and requirements to apply for designation(s).63 Long-form applicants not subject to state jurisdiction must petition the Commission for designation(s)as described in the Auction 903 ETC Public Notice.64 35. In the event a long-form applicant determines that it will be unable to obtain the necessary ETC designations within 180 days, it should upload a petition for waiver of the deadline to its FCC Form 683. The Commission has found that it would be appropriate to waive the 180-day timeframe if the long-form applicant is able to demonstrate that it has engaged in good faith efforts to obtain an ETC designation,but the proceeding is not yet complete.65 A waiver of the 180-day deadline would be appropriate if, for example, an entity has an ETC application pending with a state and the state's next scheduled meeting at which it would consider the ETC application will occur after the 180-day window. When considering waivers of the 180-day timeframe for obtaining ETC designation,we will presume that an entity acted in good faith if the entity files its ETC application within 30 days of the release of this Public Notice.66 C. Public Interest Obligations and Annual Reporting Requirements 36. To ensure that Phase II support meets the Commission's public interest objectives, a long-forth applicant that has received notice from the Commission that it is authorized to receive Phase II support will be subject to a variety of obligations,including service requirements, service milestones, reporting, and record retention requirements.67 This includes the requirement that Auction 903 support recipients test and certify compliance with the relevant performance requirements in accordance with the uniform framework to measure and report on performance that was adopted by WCB,WTB, and the Office of Engineering and Technology.68 37. An Auction 903 support recipient will be subject to non-compliance measures if it fails or is unable to meet the service milestones or other service requirements, or fails to fulfill any other term or condition of Phase II support.69 As described in the December 2014 Connect America Order,the Phase II Auction Order, and the CAF Performance Measures Order,these measures will scale with the extent of (Continued from previous page) Access,L.L.C., Forfeiture Order,28 FCC Rcd 141, 144,para.7(EB 2013)(rejecting argument that the communication was not prohibited because it did not reveal the"substance"of Cascade's bids or bidding strategies). 62 47 CFR§ 54.315(b)(5);Auction 903 Procedures Public Notice,33 FCC Rcd at 1519,para. 310. 63 47 U.S.C. §214(e)(2). 64 47 U.S.C. §214(e)(6); WCB Reminds Connect America Fund Phase II Auction Applicants of the Process for Obtaining a Federal Designation as an Eligible Telecommunications Carrier,WC Docket Nos.09-197, 10-90, Public Notice,DA 18-714(WCB July 10,2018). As described in the public notice,the Commission places the burden of proof upon the petitioner seeking a Commission ETC designation to demonstrate that the Commission has jurisdiction. Id. at 1-2. 65 Phase II Auction Order,31 FCC Rcd at 6002-03,paras. 152-53. 66 Id. 67 See, e.g. 47 CFR§§ 54.309,54.310(c),54.313,54.314,54.316,54.320;Auction 903 Procedures Public Notice,33 FCC Rcd at 1433-36, 1473,paras. 12-17, 121 (providing a high-level summary of the relevant public interest obligations and high-cost ETC obligations). 68 Connect America Fund,WC Docket No. 10-90,Order,DA 18-710(WCB/WTB/OET July 6,2018)(CAF Performance Measures Order). 69 47 CFR§§ 54.315(c)(4),54.320. non-compliance, and include additional reporting,withholding of support, support recovery, and drawing on the support recipient's letter of credit if the support recipient cannot pay back the relevant support by the applicable deadline.70 A support recipient may also be subject to other sanctions for non-compliance with the terms and conditions of Phase II support, including,but not limited to,the Commission's existing enforcement procedures and penalties,potential revocation of ETC designations, and suspension or debarment.71 D. Location Total and Support Adjustment Process 38. If a Phase 11 support recipient cannot identify enough locations in the eligible census blocks in its winning bids to meet its statewide obligation, it will have one year from the release of this Public Notice to file evidence of the total number of locations in those census blocks, including geolocation data of all the locations it was able to identify.72 The support recipient's filing will be subject to review and comment by relevant stakeholders and an audit. If the support recipient demonstrates that the number of actual, on-the-ground locations is lower than the number estimated by the Connect America Cost Model, its state location total will be adjusted, and its support will be reduced on a pro rata basis.73 If a support recipient finds that the number of actual locations has increased, its location total and support will not be increased.74 We will release a public notice seeking comment on the implementation of this process. E. Return of SecurID®Tokens 39. The SecurID®tokens distributed to qualified bidders were tailored to Auction 903 and will not work for future auctions. Each bidder should return its SecurID®tokens to the Commission for recycling. The Commission will send each bidder,along with the copy of this Public Notice, a pre- addressed, stamped envelope for returning the SecurID®tokens. F. Contact Information 40. For further information,contact: Technical Support FCC Auctions Technical Support Hotline Electronic Filing (877)480-3201, option nine; or(202)414-1250 Auction Application System and CAF 11 Bidding (202)414-1255 (TTY) System(Hardware/Software Issues) Hours of service: 8:00 a.m.—6:00 p.m. ET, Monday through Friday Press Information Mark Wigfield, (202)418-0253 70 Id. §§ 54.315(c)(4),54.320; CAFPerformance Measures Order at 23-25,paras. 60-67;Phase II Auction Order, 31 FCC Rcd at 6016-18,paras. 189-94; Connect America Fund et al.,Report and Order,29 FCC Rcd 15644, 15694- 701,paras. 142-57(2014)(December 2014 Connect America Order). 7147 CFR§ 54.320(c);Phase HAuction Order,31 FCC Rcd at 6018,para. 194. 72 Phase HAuction Reconsideration Order,33 FCC Rcd at 1389-91,paras.23-28. 73 Id. at 1389,para.23. 71 Id. at 1390,para.26. General Universal Service Information Wireline Competition Bureau, Telecommunications Access Policy Division Alex Minard Heidi Lankau Katie King (202)418-7400 Auction 903 Information Auctions and Spectrum Access Division General Auction Information,Process, and (717)338-2868 Procedures Post-Auction Rules,Policies, and Regulations Rural Broadband Auctions Task Force Chelsea Fallon, (202)418-7991 Kirk Burgee, (202)418-1599 Nathan Eagan, (202)418-0991 Wireless Telecommunications Bureau Auctions and Spectrum Access Division Mark Montano (202)418-0660 Small Businesses Office of Communications Business Additional information for small and Opportunities disadvantaged businesses (202)418-0990 http://www.fcc.jzov/ocbo/ Accessible Formats Consumer and Governmental Affairs Bureau Braille, large print, electronic files,or (202)418-0530 or(202)418-0432 (TTY) audio format for people with disabilities fcc504(,fcc.gov FCC Internet Sites http://www.fcc.gov www.fcc.gov/auction/903 -FCC - Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned 3E8 Broadband Solutions, LLC 0027362102 Arkansas $ 3,621,846.50 811 Air Link Rural Broadband, LLC 0020854725 Missouri $ 11,371,438.40 2,321 Allen's T.V. Cable Service, Inc. 0003746898 Louisiana $ 1,776,732.60 794 AMG Technology Investment Group 0021701891 Illinois $ 35,329,965.90 15,022 LLC AMG Technology Investment Group 0021701891 Iowa $ 50,614,528.00 15,097 LLC AMG Technology Investment Group 0021701891 Kansas $ 37,349,710.70 10,088 LLC AMG Technology Investment Group 0021701891 Nebraska $ 40,848,389.90 8,768 LLC AMG Technology Investment Group 0021701891 Oklahoma $ 41,285,224.30 17,883 LLC AMG Technology Investment Group 0021701891 Texas $ 75,855,975.10 33,803 LLC ArisWave Consortium 0027394261 Arkansas $ 7,069,003.30 3,191 ArisWave Consortium 0027394261 Illinois $ 147,196.40 72 ArisWave Consortium 0027394261 Mississippi $ 277,905.30 80 ArisWave Consortium 0027394261 Missouri $ 3,001,544.70 788 ArisWave Consortium 0027394261 Oklahoma $ 1,803,161 .00 3,549 Page 1 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Armstrong Telephone Company - 0004311528 Pennsylvania $ 2,642,412.90 1,949 Northern Division Barry Electric Cooperative 0002506384 Missouri $ 6,103,454.20 2,308 BEK Communications Cooperative 0002477636 North Dakota $ 1,182,155.00 534 Ben Lomand Communications, LLC 0003729142 Tennessee $ 333,796.70 171 Benton Ridge Telephone Company 0005053251 Illinois $ 24,366,144.10 6,041 Benton Ridge Telephone Company 0005053251 Indiana $ 14,883,684.70 11,537 Benton Ridge Telephone Company 0005053251 Ohio $ 13,121,990.30 6,379 Bloosurf, LLC 0019496462 Delaware $ 1,188,310.70 1,321 Bloosurf, LLC 0019496462 Maryland $ 4,280,186.00 3,770 Broadband Corp 0016419392 Minnesota $ 428,117.00 128 Bruce Telephone Company, Inc. 0003773520 Wisconsin $ 177,933.10 34 Cal.net, Inc. 0020855656 California $ 50,516,651 .70 20,859 California Internet, L.P. 0023707953 California $ 82,629,017.80 10,922 California Internet, L.P. 0023707953 Nevada $ 5,203,385.60 923 Casey Mutual Telephone Company 0004330965 Iowa $ 244,923.20 107 Chariton Valley Communications 0008437147 Missouri $ 4,179,665.50 847 Corporation Cincinnati Bell Inc. 0003018033 Kentucky $ 1,035,217.00 321 Page 2 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Cincinnati Bell Inc. 0003018033 Ohio $ 63,613.40 21 Citynet LLC 0014281588 West Virginia $ 6,517,708.30 898 ClearSKY Systems, Inc. 0006659650 Illinois $ 127,414.20 207 Commnet Wireless, LLC 0007116403 Arizona $ 28,166,420.50 6,902 Commnet Wireless, LLC 0007116403 Colorado $ 5,512,547.40 3,384 Commnet Wireless, LLC 0007116403 Nevada $ 23,669,836.70 12,844 Commnet Wireless, LLC 0007116403 New Mexico $ 16,936,408.00 7,182 Commnet Wireless, LLC 0007116403 Utah $ 3,210,411 .20 822 Commnet Wireless, LLC 0007116403 Wyoming $ 2,446,067.40 690 Computer 5 Inc. d/b/a LocalTel 0014511364 Washington $ 6,847,092.40 1,910 Communications Consolidated Telephone Company 0003742467 Minnesota $ 934,933.80 358 Consortium 903 0004365334 Oklahoma $ 5,357,649.10 13,657 Crocker Communications, Inc. 0016420713 Massachusetts $ 1,193,076.90 404 Crystal Automation Systems, Inc. 0015011810 Michigan $ 27,299,086.90 17,610 Declaration Networks Group, Inc 0023973480 Maryland $ 2,880,040.40 2,454 Declaration Networks Group, Inc 0023973480 Washington $ 3,904,100.20 2,929 Echo Wireless Broadband, Inc. 0021392634 New Mexico $ 1,542,197.80 624 Echo Wireless Broadband, Inc. 0021392634 Texas $ 3,933,712.70 1,093 Page 3 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Farmers Mutual Telephone Company 0003747722 Minnesota $ 348,991 .60 163 Federated Telephone Cooperative 0003741576 Minnesota $ 1,431,038.80 808 Fidelity Communications Company 0024948192 Arkansas $ 48,459.90 10 Fidelity Communications Company 0024948192 Missouri $ 24,367.10 9 Fond du Lac Reservation Business 0027389550 Minnesota $ 55,010.80 13 Committee Frontier Communications Corporation 0003576352 California $ 51,552.60 23 Garden Valley Telephone Company 0002652519 Minnesota $ 880,346.00 95 Gila Local Exchange Carrier, Inc. 0017377771 Arizona $ 104,499.00 29 Halstad Telephone Company 0003744224 Minnesota $ 19,635.20 7 Hankins Information Technology 0027344498 California $ 1,911,329.30 1,083 Hanson Communications, Inc. 0015551302 South Dakota $ 205,817.70 35 Hardy Telecommunications, Inc 0013169313 West Virginia $ 47,435.40 7 Hawaiian Telcom, Inc. 0001520980 Hawaii $ 18,160,637.80 3,936 Hilliary Communications Consortium 0027377506 Oklahoma $ 3,161,023.30 1,237 Hilliary Communications Consortium 0027377506 Texas $ 831,017.60 98 HolstonConnect, LLC 0026995332 Tennessee $ 535,416.80 517 Horry Telephone Cooperative, Inc. 0001886944 South Carolina $ 233,490.00 80 IdeaTek Telcom, LLC 0015798648 Kansas $ 6,186,881 .60 2,490 Page 4 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Illinois Electric Cooperative 0004821989 Illinois $ 2,276,419.20 804 Independent Networks, Inc. 0003722485 Iowa $ 288,834.00 123 Interstate Telecommunications 0003741550 Minnesota $ 552,329.60 209 Cooperative, Inc. Inventive Wireless of Nebraska, LLC 0018706002 Colorado $ 1,505,512.80 336 Inventive Wireless of Nebraska, LLC 0018706002 Nebraska $ 678.00 2 Inventive Wireless of Nebraska, LLC 0018706002 Wyoming $ 3,734,455.40 1,354 Jaguar Communication, Inc 0004365961 Minnesota $ 510,587.60 672 JCWIFI.com LLC 0027349513 Wisconsin $ 486,423.60 175 Johnson Telephone Company 0004311304 Minnesota $ 81,272.50 47 Lake Region Technology & 0023985237 Oklahoma $ 4,024,501 .30 2,247 Communications, LLC LTD Broadband LLC 0020926788 Illinois $ 19,462.20 145 LTD Broadband LLC 0020926788 Iowa $ 69,516.40 33 LTD Broadband LLC 0020926788 Minnesota $ 1,104,440.80 840 LTD Broadband LLC 0020926788 Nebraska $ 27,082.50 74 LTD Broadband LLC 0020926788 Nevada $ 44,171 .40 315 Maquoketa Valley Rural Electric 0025956137 Iowa $ 2,262,038.60 1,107 Cooperative Page 5 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Mark Twain Communications Company 0002531879 Missouri $ 3,053,366.20 676 Mercury Wireless 0018603027 Indiana $ 1,400,844.80 7,371 Mercury Wireless 0018603027 Kansas $ 1,331,173.00 776 Mercury Wireless 0018603027 Michigan $ 235,636.50 971 Mercury Wireless 0018603027 Missouri $ 1,641,845.40 1,954 Mercury Wireless 0018603027 Ohio $ 830.70 20 Meriwether Lewis Connect LLC 0027382639 Tennessee $ 1,183,627.40 290 MGW Networks, LLC 0019225366 Virginia $ 417,806.60 238 Mid-States Services, LLC 0018511303 Missouri $ 1,868,059.70 358 Midcontinent Communications 0002621951 Minnesota $ 27,977,283.80 7,410 Midcontinent Communications 0002621951 North Dakota $ 6,044,447.30 1,069 Midcontinent Communications 0002621951 South Dakota $ 4,880,610.90 892 Mountain West Technologies 0015643182 Wyoming $ 2,658,056.80 550 Corporation Mutual Telephone Company of Sioux 0002594190 Iowa $ 627,920.00 191 Center, Iowa NBVDS Investment, L.L.C. 0017194986 Oklahoma $ 2,776,942.30 667 NE Colorado Cellular, Inc. 0001607225 Colorado $ 2,769,082.50 731 NE Colorado Cellular, Inc. 0001607225 Kansas $ 87,660.00 20 Page 6 of 11 Attachment A FCC Connect America Fund Phase II Auction ���N�cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned NE Colorado Cellular, Inc. 0001607225 Nebraska $ 240,989.00 56 Newmax, LLC dba Intermax Networks 0015656606 Idaho $ 9,396,421 .30 7,129 Newmax, LLC dba Intermax Networks 0015656606 Washington $ 2,160,450.60 823 Northern Arapaho Tribal Industries 0020993077 Wyoming $ 4,070,664.30 849 Orange County REMC 0027353192 Indiana $ 10,200,496.30 4,046 Otelco, Inc. 0022623235 Massachusetts $ 921,505.00 772 Paul Bunyan Rural Telephone 0002644953 Minnesota $ 1,313,542.60 315 Cooperative PC Telcorp, Inc. 0013350657 Colorado $ 387,303.00 33 Perry-Spencer Rural Telephone 0003739208 Indiana $ 1,182,425.70 359 Cooperative, Inc. Pine Cellular Phones, Inc. 0012882643 Oklahoma $ 4,695,550.60 1,979 Plains internet, LLC 0025360173 New Mexico $ 2,582,772.40 509 Plains internet, LLC 0025360173 Oklahoma $ 1,770,537.00 3,194 Plains internet, LLC 0025360173 Texas $ 1,799,730.80 939 Red Spectrum Communications LLC 0025124421 Idaho $ 521,715.00 185 Redwire, Inc. 0027261940 Oklahoma $ 4,766,845.60 8,041 Roseau Electric Cooperative, Inc. 0009568379 Minnesota $ 2,081,769.70 326 RTC Communications Corp 0020787412 Indiana $ 1,326,394.00 1,203 Page 7 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Rural Electric Cooperative Consortium 0027352251 Arkansas $ 40,849,218.40 11,934 Rural Electric Cooperative Consortium 0027352251 Kentucky $ 412,623.60 119 Rural Electric Cooperative Consortium 0027352251 Michigan $ 6,214,667.80 2,743 Rural Electric Cooperative Consortium 0027352251 Missouri $ 46,569,407.40 17,214 Rural Electric Cooperative Consortium 0027352251 Oklahoma $ 36,843,580.30 14,876 Rural Electric Cooperative Consortium 0027352251 Oregon $ 3,475,833.50 533 Rural Electric Cooperative Consortium 0027352251 Tennessee $ 808,941 .70 217 Rural Electric Cooperative Consortium 0027352251 Virginia $ 50,848,217.40 18,686 Shawnee Communications, Inc. 0003742954 Illinois $ 1,714,708.00 567 Sunset Digital Communications, Inc. 0010678001 Tennessee $ 5,595,554.80 2,095 Sunset Digital Communications, Inc. 0010678001 Virginia $ 23,979,452.60 6,998 SW DinehNet LLC 0014860530 New Mexico $ 2,038,737.50 869 SyncWave, LLC 0019974385 Michigan $ 24,844.30 21 Tombigbee Communications, LLC 0026359026 Alabama $ 1,691,878.60 279 Total Highspeed LLC 0017633405 Missouri $ 640,560.00 386 Townes Wireless, Inc. 0027368786 Kansas $ 190,097.60 20 Tri County Rural Electric Cooperative, 0027336056 Pennsylvania $ 32,326,228.30 7,015 Inc. Tri County Telephone Association, Inc. 0003744463 Montana $ 4,012,941 .40 1,256 Page 8 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Tri County Telephone Association, Inc. 0003744463 Wyoming $ 3,004,236.10 1,930 Tri-County Electric Cooperative 0027154608 Michigan $ 117,784.10 106 Twin Valley Communications, Inc 0007573520 Kansas $ 45,610.00 9 Union Telephone Company 0001630201 Wyoming $ 5,437,562.00 1,468 Valley Communications Association, 0026268516 Nevada $ 404,753.70 153 LLC Velocity.Net Communications, Inc. 0015881154 Pennsylvania $ 230,016.00 39 Verizon Communications Inc. 0003257094 Delaware $ 148,089.50 22 Verizon Communications Inc. 0003257094 Maryland $ 3,058,921 .30 1,194 Verizon Communications Inc. 0003257094 Massachusetts $ 948,305.20 305 Verizon Communications Inc. 0003257094 New Jersey $ 1,621,782.20 510 Verizon Communications Inc. 0003257094 Pennsylvania $ 1,687,283.80 709 Verizon Communications Inc. 0003257094 Rhode Island $ 475,302.70 165 Verizon Communications Inc. 0003257094 Virginia $ 1,537,248.90 456 Viasat, Inc. 0004963088 Alabama $ 3,692,934.50 9,075 Viasat, Inc. 0004963088 Arizona $ 129,558.80 354 Viasat, Inc. 0004963088 California $ 13,918,361 .80 18,795 Viasat, Inc. 0004963088 Colorado $ 7,231,181 .10 6,517 Viasat, Inc. 0004963088 Florida $ 5,032,841 .40 9,859 Page 9 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Viasat, Inc. 0004963088 Georgia $ 6,264,361 .60 13,815 Viasat, Inc. 0004963088 Idaho $ 4,402,039.90 3,607 Viasat, Inc. 0004963088 Kentucky $ 1,673,144.50 4,169 Viasat, Inc. 0004963088 Louisiana $ 2,873,229.70 4,427 Viasat, Inc. 0004963088 Maine $ 4,713,986.30 4,098 Viasat, Inc. 0004963088 Mississippi $ 5,206,700.80 13,819 Viasat, Inc. 0004963088 Montana $ 5,180,535.70 5,342 Viasat, Inc. 0004963088 New Mexico $ 3,132,667.20 3,268 Viasat, Inc. 0004963088 Oregon $ 10,254,463.50 9,946 Viasat, Inc. 0004963088 Pennsylvania $ 19,945,119.90 45,100 Viasat, Inc. 0004963088 Utah $ 3,119,687.30 2,995 Viasat, Inc. 0004963088 Washington $ 7,031,864.00 10,982 Viasat, Inc. 0004963088 West Virginia $ 5,432,055.60 7,057 Viasat, Inc. 0004963088 Wisconsin $ 3,963,228.40 7,565 Viasat, Inc. 0004963088 Wyoming $ 9,301,914.50 9,805 Wabash Independent Networks, Inc. 0004327219 Illinois $ 669,461 .60 359 West Central Telephone Association 0002645612 Minnesota $ 611,934.40 532 Westfield Gas & Electric Light 0010568673 Massachusetts $ 10,325,400.60 5,163 Department Page 10 of 11 Attachment A FCC Connect America Fund Phase II Auction � ,jN\cAroNs Auction ID: 903 ° o Winning Bidder Summary o (Sorted by Bidder Name) �y USA Date of Report: 08/28/2018 10:19 AM ET Assigned Number of Support over 10 Locations Bidder FRN State Years Assigned Wikstrom Telephone Company 0004319372 Minnesota $ 532,556.80 56 Wilkes Telephone Membership 0003718426 North Carolina $ 679,130.10 368 Corporation Wilkes Telephone Membership 0003718426 Virginia $ 32,140,887.10 13,518 Corporation Winnebago Cooperative Telecom 0002590057 Iowa $ 179,956.80 101 Association Wisper ISP, Inc 0016278970 Arkansas $ 399,565.60 102 Wisper ISP, Inc 0016278970 Illinois $ 35,079,137.70 8,907 Wisper ISP, Inc 0016278970 Indiana $ 123,648.00 14 Wisper ISP, Inc 0016278970 Kansas $ 1,607,524.30 414 Wisper ISP, Inc 0016278970 Missouri $ 176,319,409.30 68,269 Wisper ISP, Inc 0016278970 Oklahoma $ 6,790,089.80 2,443 Wood County Telephone Company 0003744141 Wisconsin $ 81,919.80 15 d/b/a Solarus WPS 0011653508 Oklahoma $ 324,009.10 954 TOTAL $ 1,488,329,864.30 713,176 Page 11 of 11 Study SAC Area Holding Deployment Deployment Deployment Primary Deploymen Filing Census Locations Download/Upload Other Overlapping Fund Code Company Carrier Latitude Longitude Deployment Address City State ZIPCode State tDate Year Block Deployed Speed Tier Technology Technology Latency Locations CAFIIAuc 479026 VIASAT,INC.VIASAT 45.804294 -115.69797946 ID 14 ELKCITY ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.906431 -115.630575120 OLD ELK CITY WAGON RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.909383 -115.638614404OLD ELK CITYWAGON RD ELK CITY ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.808516 -115.47307114 RED RIVER RD DIXIE ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.907689 -115.632816334 OLD ELK CITY WAGON RD ELKCITY ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.907094 -115.62987694 OLD ELK CITY WAGON RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.908778 -115.639303402 OLD ELK CITY WAGON RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.90825 -115.635595130 BALDY CREEK RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.764299 -115.3864591493 RED RIVER RD ELK CITY ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.815366 -115.6322625664 SANTIAM SOURDOUGH RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.861714 -115.634521168 W FORK RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.815247 -115.6338915664 SANTIAM SOURDOUGH RD BLDG 2 GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.765202 -115.3894671493 RED RIVER RD DIXIE ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.805265 -115.4801787659 HIGHWAY 14 ELK CITY ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.765575 -115.3878851468 RED RIVER RD DIXIE ID 83525 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.760111 -115.3876561523 RED RIVER RD DIXIE ID 83525 ID 12/15/2022 20221.605E+14 225 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.909117 -115.63839152 BALDY CREEK RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125 Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.861349 -115.633815 222 W FORK RD ELK CITY ID 83525 ID 12/15/2022 2022 1.605E+14 1 25 Mbps/3 Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.908391 -115.636662216 OLD ELK CITYWAGON RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125Mbps/3Mbps Geostationary Satellite High FALSE CAFIIAuc 479026 VIASAT,INC.VIASAT 45.907924 -115.634659110 OLD ELK CITYWAGON RD GRANGEVILLE ID 83530 ID 12/15/2022 20221.605E+14 125Mbps/3Mbps Geostationary Satellite High FALSE E E > c A -a broadbandmap.fccgov/location-summary/fixed?version=jun2024&location id=4e8735c2-6495-474b-838a-ca38bbf63d33&addr1=5140+HIGHWAY+14&addr2=GRANGEVILLE%2C+ID+83530&zoom=15.47&Won=-115.684731&vlat=45.812805... {r Fr O &Google orCCS 0 grp Ziply Regulator... j ID Legislature I ID PUC `MT Legislature G MT PSC ®OR Legislature I Public Utility Comm... `.WA Legislature {WA UTC '2:USAC GAP(Geospatial An... State Net �• NECA j Google » d All Bookmarks FN�� Communications FCC National Broadband Map sign In Commission Home Location Summary Provider Detail Area Summary Data Dovinload About Broadband Funding Map 0 Data AS Of Jun 3or 2024(lacesc) v (Last Updated:1/7/25) + Address- 5140 HIGHWAY 14 GRANGEVILLE.ID 83530 P �® • Selected Location Location Challenge Q 5140 HIGHWAY 14 GRANGEVILLE,ID 83530 Status: Business Unit Count 1 Broadband Availability Availability Challenge Provider Technology Down Up Skill, (Mbps) (Mbps) HughesNet GSO Satellite 100 5 4 5tarlink NGSO Satellite 220 25 Lana PIMMIM Viasat,Inc GSO Satellite 50 3 Tanmlta School Goldin Business-only Service • 9r V,asat,Inc GSO Satellite 100 4 ale • y 74 4Wh Fork Ll•._"r Map Legend Zoom LeveI:15A7 Hex Level:9 •Coverage available O Coverage not available O `` ®Mapbox®OpenStreetMap Improve this map O Not a mass market location F7 Eligible Telecommunications Carriers (ETC) Landline Carriers Albion Telephone Company dba ATC Communications Cambridge Telephone Company CenturyTel of Idaho, Inc. dba CenturyLink CenturyTel of the Gem State dba CenturyLink Columbine Telephone Company dba Silver Star Communications Direct Communications Rockland, Inc. Fremont Telecom Company dba Blackfoot Inland Telephone Company Midvale Telephone Exchange Oregon-Idaho Utilities, Inc. Pine Telephone System, Inc. Potlatch Telephone Company dba TDS Telecom Qwest Corporation/dba CenturyLink QC —North Idaho Qwest Corporation/dba CenturyLink QC — South Idaho Rural Telephone Company dba RTI Ziply Fiber Northwest dba Ziply Fiber Ziply Fiber of Idaho LLC dba Ziply Fiber Telephone Cooperatives Blackfoot Telephone Cooperative Custer Telephone Cooperative, Inc. Farmers Mutual Telephone Company Ltd. Filer Mutual Telephone Company dba TruLeap Technologies Mud Lake Telephone Cooperative Association Inc. Project Mutual Telephone Cooperative Association, Inc. G Wireless Carriers Assurance Wireless USA, LP - Federal Lifeline Only Boomerang Wireless, LLC dba enTouch Wireless—Federal Lifeline CTC Telecom, Inc. dba CTC Wireless Global connection Inc. of America dba STAND UP WIRELESS Gold Star Communications Inland Cellular Telephone Company i-wireless, LLC New Cingular Wireless PCS (AT&T Mobility)—Federal Lifeline Only Sage Telecom Communications, LLC. dba TruConnect—Lifeline-only TracFone Wireless, Inc. Torch Wireless Q Link Wireless, LLC Broadband Carriers Cable One VOIP LLC Custer Telephone Broadband Services LLC Commnet Wireless, LLC Cebridge Telecom ID, LLC dba Suddenlink Communications First Step Internet, LLC Newmax, LLC. dba Intermax Networks Starlink Services, LLC ViaSat Carrier Services, Inc.