20241217Comments_8.pdf

The following comments were submitted via PUCWeb:
Name:Josiah Helsel
Submission Time: Dec 16 2024 5:S8PM
Email: [e-mail]
Telephone: [phone]
Address: 756 N Caracaras PI
Eagle, ID 83616
Name of Utility Company: Home
Case ID: VEO-W-24-01
Comment: "Veolia says that they have filed an application to approve $74 million in customer
improvements.
My only comment is that after their improvements to date, our water has lower pressure, more
discoloration, and awful taste. Before their"improvements", we had water from that tap that tasted as
good as natural spring water. Now my neighbors and I have made investments of our own to purchase
filtration systems to clean the water that Veolia is supplying us.
I am astonished and angry that our public utility has failed us so badly by allowing Veolia to provide
awful water at sky-high prices. I hope that someone will hold them accountable to fix the problem. If the
past is any indication of the future,then more money for Veolia will make the water even worse. "
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Name:JERREN PARADEE
Submission Time: Dec 17 2024 6:55AM
Email: [e-mail]
Telephone: [phone]
Address: 11989 W ARDYCE ST
BOISE, ID 83713
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "Good day,
In response to the proposed rate increase for Veolia water customers. I believe the rate increase should
be denied. Improvements to the infrastructure appear to have been taken by the utility without pre-
approval or comment. Items noted that were improved fall in the realm of standard improvements that a
utility should do already while maintaining the same rates. Furthermore, if a rate increase was desired
for improvements then that request should have come before the improvements were made, not after. It
doesn't make sense to spend money on improvements and then ask someone else to pay for them, by
contrast allowing public comment before the improvements to ascertain whether people would accept a
rate increase for the improvements would at ensure that there was support for the increase and the
improvements.

Standard improvements to a system to ensure the safety and quality of the infrastructure should not be
born by the customers. Keeping adequate infrastructure is a part of doing business as utility just as
maintaining equipment would be the responsibility of a construction company to bear the cost, not the
client.
A 20.5% increase is simply unreasonable, and with no guarantee that the rates will decrease (if they get
increased at all as a result of the claim).This allows the utility to continue to take an additional 20.5%
even after the investment costs are recouped. We all know that bills don't go down so even if the
increase was approved to recoup the investment cost (which I do not believe that it should be)there is
no mechanism to then lower it once the costs are recouped. For these reasons, please protect the bank
accounts of the customers and deny the greedy utility's rate increase.
Thank you for your time."
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The following comment was submitted via PUCWeb:
Name: Steve Hazelton
Submission Time: Dec 17 2024 7:28AM
Email: [e-mail]
Telephone:[phone]
Address: 2397 N Overview PI
Boise, ID 83702
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "I feel like this notice of this rate increase is leaving out key details to inform the public's
decision. What is the current EBITDA of Veolia for the Treasure Valley market? If Veolia has been
deferring maintenance while making any sort of profit,then asking to justify a 20% rate increase is just a
theft of 70 million dollars from our Valley. In other words, they made a profit for years, didn't maintain
the infrastructure of their monopoly, and now want their captured customers to increase their profit
margin,forever, in order to fix what should have been getting fixed."
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The following comments were submitted via PUCWeb:
Name: Matthew Silva
Submission Time: Dec 17 2024 9:10AM
Email: [e-mail]
Telephone: [phone]
Address: 5361 W Grover st
Boise, ID 83705
Name of Utility Company:Veolia
Case ID: VEO-W-24-01

Comment: "The proposed rate increase should be denied.The fact that our water was sold to the French
owned company responsible for the Flint Michigan disaster is enough of a disgrace on its own. Now they
keep asking for more and more money. Everybody saw this coming. Don't let them do it.
This is not part of the current discussion, but I would also like to add that our water should be brought
back under local ownership and control. "
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Name: DEREK BLOMQUIST
Submission Time: Dec 17 2024 9:57AM
Email: [e-mail]
Telephone: [phone]
Address: 1318 N 23RD ST
BOISE, ID 83702
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "It's ridiculous that they want to raise rates again by over 20%.There's been no change to my
water services,why should they continually be allowed to increase their fees. "
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The following comments were submitted via PUCWeb:
Name: Gary Childe
Submission Time: Dec 17 2024 11:22AM
Email: 05 [e-mail]
Telephone: [phone]
Address: 909 E. Boise Ave.
Boise, ID 83706
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I would like to comment about the proposed 20.5% increase in Veolia water bills.
My wife and I are on a fixed income from Social Security. I am disabled. We can not in any way sustain all
of these constant increases in our utility/water bills. Over 20% increase! Our water bills in Boise are
already much higher than anyone in the Treasure Valley. We can not afford to water our lawn or grow
food in our garden any longer. Everyone in our court already have let their lawns/trees/shrubs die. The
water quality is so poor here (EWG reports and Veolia)that we need to purchase a water-filtering
system. It is unhealthy to drink tap water. Please do not approve this very HIGH rate increase. "
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Name: Camile Oldenburg
Submission Time: Dec 17 2024 11:49AM

Email: [e-mail]
Telephone: [phone]
Address:4045 S. Suntree Way
Boise, ID 83706
Name of Utility Company: Suez Water
Case ID: VEO-W-24-01
Comment: "I received the notice of Veolia's application for a rate increase. My total water bills in 2024
were: $918.02. The rate increase is for 20.5%or$188.19 in 2025. That is a rate increase of$15.68 a
month NOT the average $6.77 quoted in the information provided by Veolia. Boise water is used for yard
maintenance, not water from canals; hence, our larger water bills in general. If this rate increase is
necessary,why not spread the investment recovery over a longer period than two years. Also, $74
million over 108,000 homes/businesses is extreme."
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The following comment was submitted via PUCWeb:
Name: lynn smith
Submission Time: Dec 17 2024 12:10PM
Email: [e-mail]
Telephone: [phone]
Address: 11628W fenchurch st
yakima, ID 83709
Name of Utility Company: veolia
Case ID: VEO-W-24-01
Comment: "veolia request to increase rates to cover their capital proj should be rejected. On the 5 Mile
proj alone it took them a year to lay 1 mile of pipe in fact they were fined $100K. It does not take that
long.
They should reduce customer bill by 25%or a $500 credit for a year as customers had to pay for more
fuel due to their delays and sub par workmanship. The road is still very bumpy."
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