20241216Comments_66.pdf

The following comment was submitted via PUCWeb:
Name:Jay Fishman
Submission Time: Dec 13 2024 7:30AM
Email:[e-mail]
Telephone: [phone]
Address: 11537 N 20th PL
Boise, ID 83714
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Average Idahoan's are suffering. I won't get into all the reasons why because I don't think I
need to explain it to anyone with a pulse.That Veolia is requesting a nearly 20% increase is on the face
of it absolutely absurd and the request should be denied.These utility companies need to find ways to
cut waste, reduce operating costs and operate more efficiently. Give them the same bone the
government threw those of us on social security. With one hand, a paltry 2.5% increase for 2025. And
then with the other hand, they took$10 more per month for Medicare Part A. Please say no to this
outrageous "request".Thank you."
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The following comment was submitted via PUCWeb:
Name: Bobby White
Submission Time: Dec 13 2024 9:24AM
Email: [e-mail]
Telephone: [phone]
Address: 1516 s Martha Circle
Boise, ID 83706
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Veolia is utilizing a public good (water) and charging everyone money for it.The Idaho Public
Utilities Commission must deny Veolia's application for a rate increase.The cost of living is hard enough
as it is for hardworking folks in Idaho.The last thing we need right now is to pay more money for
something everyone needs to live. Please side with the people. "
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The following comment was submitted via PUCWeb:
Name: Michael and Nichol Timothy
Submission Time: Dec 13 2024 11:50AM
Email: [e-mail]
Telephone: [phone]
Address:4301 S Chariot Way
1

Boise, ID 83709
Name of Utility Company:Veola
Case ID: BEO-W-24-01 VEO-W-24-01
Comment: "ID in regards to the proposal for rate increase. In this economic times, I can't even believe
you would consider approving a rate increase for people. People in Idaho are struggling to put food on
the table and now you want to charge them more to even keep their house warm. It's a polling that is
even on the docket, God help you all if this is approved!"
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The following comments were submitted via PUCWeb:
Name: Charles Spindler
Submission Time: Dec 13 2024 11:01AM
Email: [e-mail]
Telephone: [phone]
Address: 6639 w hummel drive
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "My comment is that Veolia is seeking to make their customer base pay for money that they
have invested in the water system THAT THEY OWN AND CONTINUE TO PROFIT FROM.They say that they
have expanded their system by 108,000 homes. Then they are going to get profits from an additional
108,000 homes.They say that they have provided important improvements to their water system. Isn't
that the same thing as maintaining THEIR water system.
In my opinion,Veolia deserves a rate increase at the rate of inflation, and not one cent more. "
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Name: Ed Robinson
Submission Time: Dec 13 2024 11:12AM
Email: [e-mail]
Telephone: [phone]
Address: 8827 Devonshire Ave.
Boise, ID 83704
Name of Utility Company:Veolia Water
Case ID: VEO-W-24-01
Comment: "I write to protest the latest rate increase request by Veolia. Improvements are just a cost of
doing business.They should, in my opinion, not be allowed to pass this on to the customer base.
2

In the flyer we received today Veolia claims that they made a "Drinking water investment in Idaho."
When a business makes an investment, they may expect a reasonable ROL Veolia expects us,the
customers,to provide them with a 100% ROI!
Additionally, if any part of this request is approved, it should expire when the approved amount is
recouped.
Regards,
Ed Robinson"
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Name: Ian Breyer
Submission Time: Dec 13 2024 11:31AM
Email: [e-mail]
Telephone: [phone]
Address:415 N Maple Grove Rd
Boise, ID 83704
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Veolia water is asking for a dramatic increase in rates. Our economy has already been hit by
inflation. We do not need to experience a 20.5% increase in a necessary and vital utility like water.Veolia
claims to be a local water company as shown in the photo of their flier notice for this rate increase, but
they are the world's largest supplier of water services.They aren't even an American company. As their
website claims - in Euros I might add - in the first half of 2024 they have experienced profits of 731
million euros.That is a 15.2% increase.They are not hurting for money and are not even a local business.
They are trying to leverage the $74M spent as a reason why they should be granted the rate increase,
but those expenditures are the cost of doing business as they are doing the minimal effort to provide
their clients water services. In conclusion, because they are doing very well financially, are the largest
water provider in the world, an internationally held corporation, and our community is trying to recover
from inflation: I strongly urge the Idaho Public Utilities Commission to not approve this massive rate hike.
Thank you."
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The following comment was submitted via PUCWeb:
Name: Michael Ford
Submission Time: Dec 13 2024 11:03AM
Email: [e-mail]
Telephone: [phone]
Address: 1801 S Broxon St
Boise, ID 83705-3406
Name of Utility Company:Veolia
Case ID: VOE-W-24-01
3

Comment: "I got the mailing from Veolia wanting a rate change.
I'm all ready paying to much with the$24.58 customer fee and the $.50 safe water fee. For 748 gallons of
water. Seems a little rediculous. I should have to apply for a special rate to save money on my disability.
I've complained before but was told to deal with it cause everyone has to pay it. I also have for years
have had a water filter for all my drinking water.
There job is safe water and they want 50cent extra.
Then the mailing are purposely made as off as possible. I know it's contracted out they can be made to
fold on the perf and fit a#10 standard envelope. It's all a game to add expence. United waters just had
the post card which worked fine. I dont need people in my bank taking money Willie nillie.
Thanks "
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-----Original Message-----
From: PUCWeb Notification
Sent: Friday, December 13, 2024 10:00 AM
To: ConsumerComplaintsWeb
Subject: Notice: A complaint was submitted to PUCWeb
The following complaint was submitted via PUCWeb:
Name: David Hopkins
Submission Time: Dec 13 2024 9:57AM
Email: [e-mail]
Telephone: [phone]
Address: 5703 West Randolph Drive
Boise, ID 83705
Name of Utility Company: David Hopkins VEO-W-24-01
Contacted Utility: No
Comment: "Please stop the Veolia rate increase! It is getting very hard to live and pay these increasing
rates."
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The following comments were submitted via PUCWeb:
Name: karen swanson
Submission Time: Dec 13 2024 12:17PM
Email: [e-mail]
Telephone: [phone]
Address: po box 2661
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
4

Comment: "I moved to Eagle 41 years ago, and our rates with Eagle Water rarely went up. I was paying
about 8.25/month for water. Since Veolia has taken over our rates have been going up. I think they are
currently charging enough for their services. To raise rates yet again doesn't seem fair. "
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Name: Cathy Vallier
Submission Time: Dec 13 2024 12:39PM
Email: [e-mail]
Telephone: [phone]
Address: 9630 W Ottawa Ct
Boise, ID 83709
Name of Utility Company:VEOLI
Case ID: VEO-W-24-01
Comment: "Against this rate hike. "
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The following comments were submitted via PUCWeb:
Name: Andrew Burton
Submission Time: Dec 13 2024 1:28PM
Email:[e-mail]
Telephone: [phone]
Address: 7028 Bluebird Dr
Boise, ID 83714-2347
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "My water bills are high enough. Personally, I wish the government would remove the profit
motive from utilities. It causes a conflict of interests. Please deny Veolia's rate request.
Sincerely, Andrew Burton"
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Name: Daniel Doherty
Submission Time: Dec 13 2024 1:48PM
Email: [e-mail]
Telephone: [phone]
Address: 12768 W. Murchison St.
Boise, ID 83709
5

Name of Utility Company: Veolia
Case ID: VEO-W-24-01
Comment: "Are you kidding? Veolia wants to increase our customer bill by 20.5% in their latest rate
increase request? Wow, my cost of living increase through Social Security is only going up 2%. With
everything else going sky high because of the Federally created inflation,why wouldn't Veolia also want
to jump on the band wagon! PUC: Please,we Idahoans can't afford this! And this increase request is
not just for the recent improvements, it's to also provide an $11.15 million PER YEAR revenue stream for
them! Please bring some sanity back to the table and reject this rate increase by Veolia! "
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The following comments were submitted via PUCWeb:
Name: Ray Frechette
Submission Time: Dec 13 2024 2:08PM
Email: [e-mail]
Telephone: [phone]
Address: 865 N Caledonia PI
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Veolia is asking for a substantial rate increase to cover their capital investments. We in the
Eagle area have already been hit with substantial rate increases due to their purchase of the Eagle Water
Company. We have received not discernable benefits from their purchase and we feel that had Eagle
City been allowed to purchase the company the increases would have been far less.
Additionally they are justifying their investments by claiming"improvements to water quality, storage
capacity and fire suppression. I don't know if we were experiencing any problems with storage capacity
or fire suppression or whether these factors have been improved, but I know the water quality in Eagle
has gone down dramatically. WE had great tasting water right from the tap back a few years ago. Now
we can not even brush out teeth with it from the tap.All water for drinking and cooking has to be
filtered so that it is palatable.
So we are certainly against any further rate increases until we can at least drink the water as delivered."
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Name: Jack Schwartz
Submission Time: Dec 13 2024 2:11PM
Email: [e-mail]
Telephone: [phone]
Address: 5625 S Five Mile Rd
Boise, ID 83709
Name of Utility Company:Veolia
6

Case ID: VEO-W-24-01
Comment: "Veolia is already more expensive than most Idahoians can afford. Furthermore,they are a
foreign company with control of a large portion of our countries water infrastructure. If they think they
need more money than they need to make all their books public."
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Name:Amy Collins
Submission Time: Dec 13 2024 2:25PM
Email: [e-mail]
Telephone: [phone]
Address: 2008 N. 32nd St.
Boise, ID 83703
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Good afternoon,
I am writing in opposition to the rate increase proposed by Veolia. Customer trust has been eroded by
this company after careless employees estimated water usage and Veolia took no proactive actions to
correct the massive overcharge.The timing impacted the rates used to calculate residential sewage.
Veolia also constantly sends advertisements for insurance which is confusing and deceiving, making
customers feel like they are required to purchase the coverage.
If Veolia would like to impose a 20% rate increase,they should make their financial statements
transparent so we can see if an increase in rates is actually needed or if they are being greedy and trying
to make an even larger profit.
Sincerely,
Amy Collins"
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Name:Veolia rate increase Ketchum Ward
Submission Time: Dec 13 2024 2:44PM
Email: [e-mail]
Telephone: [phone]
Address: 108441 W. Dason Dr
Boise, ID 83713
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "The rate increase requested by Veolia of 20.5% is extraordinary. Customers cannot afford
this kind of increase. One has to wonder if this is caused not by a quality of service increase for only
7

108k homes, but due to the Legacy Water Company. We have not seen an increase in service quality and
without further explanation of any received benefit, we ask this rate increase to be denied. "
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Name:Jim Price
Submission Time: Dec 13 2024 2:46PM
Email:[e-mail]
Telephone: [phone]
Address:4225 S RIVA RIDGE WAY
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Veolia is requesting a rate increase. I believe they state 20.5%. Any company worth it's salt
would already have money in their budget that is held for such upgrades to the system. I believe this to
be just another ploy to line their pockets. Since South County water was taken over by the foreign
companies my monthly water bill has gone from $6.95 a month to an averge of$35 per month.
Personally I don't think they deserve an increase."
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The following comments were submitted via PUCWeb:
Name: Matthew Steitzer
Submission Time: Dec 13 2024 3:34PM
Email: [e-mail]
Telephone: [phone]
Address:4116 West Stone House Street
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I find the proposed rate increase to be preposterous. You have farmed our water supply to a
foreign company that has done nothing but come in and raise rates. There have been no improvements
or enhancements.Just give us more money. Not only should this be declined i move to out our drinking
water back in the hands of a domestic entity instead of lining the pockets of foreign governments. "
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Name: Tilda Hawthorne
Submission Time: Dec 13 2024 3:34PM
Email: [e-mail]
Telephone: [phone]
Address: 5252 Decatur drive
Boise, ID 83704
Name of Utility Company:Veolia
8

Case ID: VEO-W-24-01
Comment: "I am not in favor of a large increase. Water prices are already high to a point as a single
Mother of two disabled adults it is hard enough surviving. Keep increasing and we can't afford to even
live! Maybe you don't have to buy brand new trucks everyone is driving around. Cut the wasteful
spending first then reevaluate your budget. OPPOSED"
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Name: Susan Ketchum
Submission Time: Dec 13 2024 3:44PM
Email: [e-mail]
Telephone: [phone]
Address: 2505 W. Ellis
Boise, ID 83702
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I believe a 20% raise for a necessary service like water is excessive. No employee or certainly
not those of us on Social Security just get a 20% raise because we did some expanded work for a
relatively new housing area. It's really unconscionable, people can't afford many necessities right now.
20% is way too high. I got 2.5 on Social security which barely makes up for inflation."
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Name: Scott Young
Submission Time: Dec 13 2024 3:53PM
Email: [e-mail]
Telephone: [phone]
Address: 5888 S Red Crest Ave
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "ID
I support the rate increase. If we want a quality water delivery system and clean safe water,then we
have to pay for it."
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The following comments were submitted via PUCWeb:
Name: Diane Burnham
Submission Time: Dec 13 2024 4:02PM
Email:[e-mail]
Telephone: [phone]
Address: 12038 Wedt La Pan Drive
9

Boise, ID 83709
Name of Utility Company:Veolia I
Case ID: VEO-W-24-01
Comment: "Ever since Veolia has taken over, our water quality has been dreadful. Sometimes I run
brown water, bathtubs full, before it clears. I pay for that. I don't think they deliver a good enough
product to justify a rate hike. I quit using my filtered fridge water because a giant slug of slimy nastiness
was hanging out the end.We bought a high quality sink water filter and use that instead. We don't trust
the Veolia water to drink on its own. I think they do a poor job. And if it costs more to do business, I
would ask how much the guys at the top make? It seems to me if you're going to deliver a poor quality
product that maybe the guys at the top shouldn't be getting big bonuses and they would be better spent
off setting higher costs of doing business. If the common everyday man has to learn how to live on a
regular paycheck, I think the guys at the top can too. A rate hike is not reasonable. Some of us are
working hard just to keep body and soul together in this economy.They make enough money with the
monopoly they have. If we had a choice in water providers, sure. But we don't. With the number of
people paying a water bill, I don't think a rate hike is reasonable.They get enough money having us
tiered as it is. We are already punished for having a larger family. "
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Name: Dick Bonin
Submission Time: Dec 13 2024 4:40PM
Email: [e-mail]
Telephone: [phone]
Address: 6610 N TREE HAVEN WAY
Meridian, ID 83646
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "A 20.5% increase is excessive! Why should we let them increase their re revenues by 19.8%?
(also excessive). 8 or 9%would still be too much. 5% is enough to get them past their debit for the
improvements.They are asking for more than they need so you will meet in the middle and the will get
exactly what they want.
Please see through this foolishness and greed!"
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Name:Tim Scott
Submission Time: Dec 13 2024 4:41PM
Email:[e-mail]
Telephone: [phone]
Address: 1940 N Wilmington Dr
Boise, ID 83704
Name of Utility Company:Veolia
10

Case ID: VEO-W-24-01
Comment: "I do not approve of a rate increase of 20.5%for drinking water investments. With all the
additional influx of people moving into the valley the water companies are seeing record years of income
each year.To say the money is going into fire suppression is extremely inaccurate and a cop out way to
get the public to think their fire safety would increase. As a fireman I know this is not the case.All new
construction and most construction in the valley is held to a pretty strict fire code and residential fires
have not been an issue at all, let alone an issue from the city water.The wildland fires are widely put out
by people on the ground, dozers, and aircraft with very little impact on the city water. If anything this
rate increase will INCREASE the fire activity in the city limits. People will NOT be able to afford to water
their lawns.This will cause a significant increase in dry fuels for fires to start and spread through the
neighborhoods.A rate increase of this amount will increase the RISK AND NUMBER OF FIRES in the
community because people and businesses will stop watering their lawns and the fires in the foothills
will now be in our backyards.This is and EXTREMELY SELFISH and DANGEROUS move on Veolia water's
part and I do hope that you take the time to really consider the impact you are putting on the people
that pay your bills. So many companies are jumping on the bandwagon of selfishly increasing rates and
most of the consumers are not in a financial place to keep taking hits like these. Please take the time to
reconsider your actions before they put hundreds or thousands of peoples homes at risk for wildfire.
Thank you,
Tim Scott
Boise Smokejumpers "
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Name: Richard Feuerborn
Submission Time: Dec 13 2024 4:56PM
Email: [e-mail]
Telephone: [phone]
Address: 6456 S LIVEOAK PL
BOISE, ID 83716
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I think it was a mistake to privatize the Boise water system. Please deny this rate increase
which goes way above the increase in the consumer price index. Please take steps to bring the water
service back to ownership by the people of the Boise area."
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The following comments were submitted via PUCWeb:
Name: Aarin McCaughey
Submission Time: Dec 13 2024 5:10PM
Email: [e-mail]
Telephone: [phone]
11

Address:401 W Boise Ave
Boise, ID 83706
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I received the notice documentation titled, "Veolia Requests Rate Review......." The
document states that Veolia is proposing the investment recovery request to be phased in over two
years. What happens to our rates after the two years or after the investment recovery has been
collected?Will our rates stay at the higher, adjusted rate, or will they return to what they were prior to
this investment recovery? "
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Name: Nathan McLean
Submission Time: Dec 13 2024 5:16PM
Email: [e-mail]
Telephone: [phone]
Address: 6197 S Basalt Trail PI
Boise, ID 83716
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "No more rate increases! This company made 1.5 Billion dollars last year off of consumers! "
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Name: Dan Bernert
Submission Time: Dec 13 2024 6:48PM
Email: [e-mail]
Telephone: [phone]
Address: 9820 W Secretariat Ct
West Boise, ID 83704
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Veolia requested increase of 20.5%for consumers is excessive and indicates a lack of
forethought on their part. Having served in the transportation industry for 40 years i can't help but
notice every Veolia fleet vehicle i see on the road has been purchased with the past two years. Rather
than develop an asset replacement cycle and spread out depreciation expense,they have elected to
replace entire fleet in a short time frame driving depreciation expense through the roof. Now they are
asking their customers to pay for their poor business decisions.
12

They claim impact on residential bill is$6.77/month. Not true for the summer months when our bills are
in the $150-$200 range....20.5%of$150 is$30.......the same time Idaho Power hammers us to keep our
house temperatures tolerable.
ID PUC track record for decisions favoring consumer is not a good one. I hope you ask Veolia for detailed
back up to support this excessive increase.
Just an FY...I will be forwarding this to my district legislative representatives.Thanks for listening, Dan
Bernert"
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Name: Michelle Day
Submission Time: Dec 13 2024 7:35PM
Email: [e-mail]
Telephone: [phone]
Address: 2230 N Camden Dr
Boise, ID 83704
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Hello, I just rec'd the post card sent out by Veolia requesting a rate hike of 20.5%. Seriously?
My water bill in the summer is any where from $163 to $185 two months to keep my lawn "brown".
Across the main street, which is Northview, my brother lives & has a flat rate of approximately 50%
less than mine. I don't understand how they can hike the rates in the summer lower them in the winter
& now want a rate hike. Please deny their request they over charge as it is.
Thank you!"
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Name: Sharon Faylor
Submission Time: Dec 13 2024 10:54PM
Email: [e-mail]
Telephone: [phone]
Address: 2107 E Parkside Dr
Boise, ID 83712
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Please revoke Veolia's outrageous request for a 20% rate increase. As a utility company that
services our community any increase above 3%to adjust for std inflation undermines housing
affordability, community health as well as environmental health. Citizens should be enabled to afford to
water their trees and yards without fearing extreme rate increases that bust housing budgets. Our state
government should not support the chiseling of our communities by privatised utilities. In my
experience Veolia is a bad inefficient company that wastes paper selling unneeded products and overbills
its customers with inaccurate measures of the water used."
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Name: Josh Cyr
13

Submission Time: Dec 14 2024 2:06AM
Email: [e-mail]
Telephone: [phone]
Address: 3618 S Kingsland Way
Boise, ID 83716
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Rate increases?Why?H! Everyone is screwing people over,your rates are the only
reasonable ones. I actually like seeing my Veolia bill. Why jump on the bandwagon?Admittedly I didn't
read how much of an increase it is yet, but why mess with a good thing? Everything except people's
wages is going up! Something is not right,the country is imploding. It's always been rich get richer poor
get poorer but the gap is growing too big too fast right now.The rich are getting even greedier if that's
possible. It's going to collapse eventually, poor people won't put up with it forever. I'm not talking about
middle class who think they're poor, I'm talking about actual poor people. Literally scrounging under car
or couch seats to find a little more change for some milk so they can eat Mac n cheese again (the cheap
box). If too many people are forced into homelessness then they're going to fight back. It's not right, it's
just not right. So yea, don't raise your costs!"
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The following comments were submitted via PUCWeb:
Name: Marcus Garcia
Submission Time: Dec 14 2024 11:15AM
Email: [e-mail]
Telephone: [phone]
Address: 1301 W Lancelot St.
Boise, ID 83713
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I don't agree with your comment stating that the rates for Veolia customers remain below or
competitive with all other water utilities in the valley so you are in need to request rates increase.That's
the same as you would say my neighbor steals I should steal also.Your company should strive to deliver
the lowest rates possible at all times, which are result of sensible management. I see new work trucks
driving around, have to already pay your franchise, reconciliation, improvement charges and taxes. I do
oppose the rate increase at this time.Thank you."
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Name: Steven Kahn
Submission Time: Dec 14 2024 11:30AM
Email: [e-mail]
Telephone: [phone]
Address: 12528 N Upper Ridge PI
14

Garden City, ID 83714
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "The mailing we receivedd from Veolia says there will be a 20.5% increase in our monthly bills
but does not say for what period of time. This is a fantastic increase. Veolia purchased the water
company serving our area (Hidden Springs) not long ago. I would have expected the purchase price to
include consideration of necessary upgrades. If it did, the requested increase would be a double charge.
Please deny to increase or reduce it. Thank y=ou."
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Name: Rick Squires
Submission Time: Dec 14 2024 11:43AM
Email: [e-mail]
Telephone: [phone]
Address: 800 N Harvey Ln
Eagle, ID 83616-5340
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I do not support a rate increase. Compared to the Eagle Water Company,the price of the
water has increased,the taste is worse and most of the time the pressure is less than it was previously.
They invaded my privacy by calling me when I posted a negative Google review. I believe the City of Eagle
manages some water accounts and they would be my preference over Veolia if possible.Thank you for
letting me provide feedback. "
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The following comment was submitted via PUCWeb:
Name: Aaron Oberlander
Submission Time: Dec 14 2024 1:14PM
Email: [e-mail]
Telephone: [phone]
Address:4114 W Hill Rd
Boise, ID 83703
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Here is something for the Commission to ponder: Why should we pay interest to a foreign
corporation on something that is required to sustain life?
Why does a foreign entity even own our water system?
15

They hold a monopoly, only 1 provider of water. Should we only pay what is required to supply safe
water? Why should we have to pay interest? Something about this seems wrong on a fundamental
level. "
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The following comments were submitted via PUCWeb:
Name: Pauline Hermesdorf
Submission Time: Dec 14 2024 2:06PM
Email: [e-mail]
Telephone: [phone]
Address: 6511 S Constellation Way
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I do not agree with Veolia's desire to raise costumers rates for water services.The pamphlets
provided by Veolia justify raising rates as a $74 million investment in Idaho drinking water.That was a
$74 million investment for the company, not Idaho.That was a corporate decision and should not affect
public utilities such as water. Idahoans are already stretched thin and this corporate endeavor is
excessive and unnecessary. I ask that the commission deny this request on behalf of all Idahoans.
Respectfully,
Pauline Hermesdorf and CALEB BRUNSON."
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Name: Pauline Hermesdorf
Submission Time: Dec 14 2024 2:07PM
Email: [e-mail]
Telephone: [phone]
Address: 6511 S Constellation Way
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01 (Duplicate)
Comment: "I do not agree with Veolia's desire to raise costumers rates for water services.The pamphlets
provided by Veolia justify raising rates as a $74 million investment in Idaho drinking water.That was a
$74 million investment for the company, not Idaho.That was a corporate decision and should not affect
public utilities such as water. Idahoans are already stretched thin and this corporate endeavor is
excessive and unnecessary. I ask that the commission deny this request on behalf of all Idahoans.
Respectfully,
Pauline Hermesdorf and CALEB BRUNSON."
16

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The following comment was submitted via PUCWeb:
Name:James France
Submission Time: Dec 14 2024 3:10PM
Email: [e-mail]
Telephone: [phone]
Address: 5936 South Sedum Way
Boise, ID 83716
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "You allowed Veolia to raise my water bill by over 20%?
My employer raised my pay 3%.
How am I supposed to pay for water I can't afford?"
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The following comment was submitted via PUCWeb:
Name: Charles Goolden
Submission Time: Dec 14 2024 4:18PM
Email: [e-mail]
Telephone: [phone]
Address: 5422 W. Parsons Dr.
Boise, ID 83714
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Idaho. We all water good, clean and safe water at a reasonable cost. However, the
requested rate hike is considerably too high. A reasonable increase in proportion to inflation is by far
enough, especially given the current cost of living. "
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The following comments were submitted via PUCWeb:
Name: Conrad Johnston
Submission Time: Dec 14 2024 9:57PM
Email: [e-mail]
Telephone: [phone]
Address: 5020 E. Woodcutter Drive
Boise, ID 83716
17

Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Any increase in the rates should be limited to the overall inflation rate. If this means
extending the repayment over an additional number of years, so be it and the water company should
accept this as part of doing business in Idaho or elsewhere."
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Name:John Goetze
Submission Time: Dec 14 2024 11:38PM
Email: [e-mail]
Telephone: [phone]
Address: 3007 S Virginia Ave
Boise, ID 83705
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Please elaborate why it is justified for rate payers to be responsible for paying$74 million in
investments without clear notification or consultation ahead of making the investment. This seems like
taxation without representation.
Please also provide the technical basis for the claim "rates for Veolia customers in Idaho remain below or
competitive with all other water utilities in the valley" as given in December 2024 mailer sent to local
households in service area. Are there any other water utility providers on the same scale that would be a
representative comparison? It seems that Veolia provides water to most of the population of the
treasure valley and wouldn't have other utilities of similar scale to compare to in the Treasure Valley.
A 20.5% rate increase will be felt significantly by households of working families, and also by the local
businesses that employ them. "
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The following comment was submitted via PUCWeb:
Name: Misty Neisen
Submission Time: Dec 15 2024 7:04AM
Email: [e-mail]
Telephone: [phone]
Address: 3706 W Morris Hill Rd
Boise, ID 83706
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
18

Comment: "Comment regarding the rate increase. Veolia states they have made improvements to the
infrastructure. I disagree. There has been no work to the water lines around the older neighborhoods.
When they change the water source twice a year the amount of iron deposits and silt that comes
through the pipes is evidence.
Any cost increase will also be a hardship for those on a fixed income. This is just a ploy to increase the
profits for a Utility company."
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The following comment was submitted via PUCWeb:
Name:John Huffman
Submission Time: Dec 15 2024 9:26AM
Email: [e-mail]
Telephone:[phone]
Address: 6225 N Pierce Park Lane
Boise, ID 83714
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "I am once again disappointed by Veolia seeking another rate hike. This French company
knew when they purchased our utility the infrastructure, growth anticipated, and projected costs. Now
they choose to make the Idaho consumer responsible for their issues. I have no doubt this was part of
their overall plan from the beginning, and sincerely hope the commission sees past this and restricts the
rate hike.The Idaho public should not have to fund this private company's fortunes. "
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The following comment was submitted via PUCWeb:
Name: Greg Fair
Submission Time: Dec 15 2024 10:34AM
Email: [e-mail]
Telephone: [phone]
Address: 6151 S Moonfire Way
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: 'T Lack of Transparency on the Necessity of the$74 Million Investment
• Argument:: While Veolia justifies the rate hike based on $74 million worth of improvements,
there is limited transparency regarding the exact nature and necessity of these improvements. For
instance,they mention enhancements to water quality, storage capacity, and fire suppression but do not
provide clear details about the specific projects or their immediate need.
19

o Request: Detailed breakdown of these projects.Are these investments truly necessary, or could
some of them be delayed or re-prioritized? Were there any independent assessments or audits to justify
these improvements?
2. Potential for Overestimated Investment Costs
• Argument:The total $74 million worth of investments needs to be critically examined. Utility
companies sometimes inflate costs for projects to justify higher rates.
o Request: Detailed audit of the investment costs and compare them to industry standards. Are
these costs inflated, or have they been vetted by independent experts? If they are higher than industry
norms,this could indicate inefficiencies in project management.
3. Phase-in Doesn't Alleviate Long-Term Impact
• Argument: While Veolia proposes to phase in the rate increase over two years to mitigate the
immediate financial impact on customers,the long-term increase in rates (20.5%) could still be an undue
financial burden, especially for lower-income households and vulnerable populations.
o Challenge: Even with the phased-in approach, the rate increase is still substantial (approximately
$6.77 per month for residential customers). Given the financial strain many families are facing,
particularly post-pandemic or during inflationary periods, this increase may be unreasonable.
4. Competitive Rates Compared to Other Utilities Are Not an Excuse
• Argument: Veolia justifies the rate increase by stating that their rates remain below or
competitive with other utilities in the valley, including both public and private utilities. However,this
does not necessarily make the increase justified.
o Challenge: While Veolia may be competitive with other utilities, it does not mean that the
increase is appropriate, especially if those other utilities also have unjustified rate hikes. Instead of
comparing Veolia's rates to others,the focus should be on whether these increases are fair, necessary,
and proportionate to the investments made.
5. Concerns Over Impact on Vulnerable Customers
• Argument: A 20.5% rate hike, even phased in over two years, could disproportionately affect
low-income households, seniors, and others who are already struggling to pay for essential services.
o Challenge: Veolia has not adequately considered the socio-economic impact on vulnerable
populations.The impact of the rate hike could make it harder for low-income customers to afford basic
water services, leading to potential service disruptions or the inability to pay bills.
6. Alternatives to Raising Rates
• Argument: Veolia could explore other methods of financing these improvements, such as issuing
bonds, applying for state or federal grants, or accessing low-interest loans.
o Challenge: Has Veolia thoroughly explored other funding mechanisms, such as leveraging low-
interest loans or state/federal funding for infrastructure improvement. Are there any tax incentives or
subsidies available for these improvements, which could reduce the burden on ratepayers. OR do they
not qualify because they are a publicly traded French company?
7.The Timing of the Rate Hike
• Argument: The timing of the rate hike is also important. If this proposed increase coincides with
other economic pressures on households (e.g., inflation, rising living costs, or other utility hikes), it may
further burden consumers.
o Challenge: If customers are already facing financial strain due to inflation, economic instability,
or other utility rate hikes,the timing of this increase could be seen as unreasonable."
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The following comment was submitted via PUCWeb:
Name: Nancy LEVETT
20

Submission Time: Dec 15 2024 11:50AM
Email: [e-mail]
Telephone: [phone]
Address: 13398 N 5th Ave
Boise, ID 84714-9470
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "In reference to proposed 20.5% rate increase:
I feel this is increase is too high.The volume of new residents incoming to area alone should be enough
to cover any additional cost of continuing to deliver us the water that nature provides. I am strongly
against the rate increase.
Nancy Levett"
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The following comments were submitted via PUCWeb:
Name: Brandon Goranson
Submission Time: Dec 15 2024 12:08PM
Email: [e-mail]
Telephone: [phone]
Address: 8446 W Thor Dr
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "This rate increase does not currently have my support.
The communication detailed nothing about other funds to cover the investment and fill the supposed
gap between $74m invested, and $11.15m yr increase in revenue. Nothing of maintenance, and nothing
detailing what specifically was done with the investment, or how necessary it was. "
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Name: Kevin Brune
Submission Time: Dec 15 2024 12:33PM
Email: [e-mail]
Telephone: [phone]
Address: 2522 North Black Forest Way
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
21

Comment: "We are not in favor that Veolia is requesting a 20.5% increase in our water bill and their
"revenues" would increase by 19.8%. Does this mean they are only "investing" 0.8%of this huge increase
into the system? I think the PUC should press hard on the specific improvements and share the detailed
breakdown with Veolia customers. In the meantime,we are NOT in favor of the increase. Perhaps some
of these improvements should come from the billions of dollars our Federal Government already
"approved" for infrastructure over the past few years? Please enlighten us on how you plan on
requesting the federal government's infrastructure assistance. "
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The following comments were submitted via PUCWeb:
Name: Charles Gonzalez
Submission Time: Dec 15 2024 1:OOPM
Email: [e-mail]
Telephone: [phone]
Address: 5269 W Piaffe St
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Why would Veolia be allowed to increase water rates?
When Veolia bought out Suez Water, they knew exactly what they were getting into.Veolia is considered
a very large water company, serving over 113 million people with drinking water globally, operating more
than 8,500 water and wastewater facilities worldwide, and treating billions of gallons of water daily
across various regions including North America; making it one of the biggest players in the water
management industry. They bough Suez out knowing that they would increase water rates.
I moved to Idaho for its beauty and affordability, allowing huge corporations to come in here and do as
they please will only drive people away due to affordability issues. I thought I had left the nightmare
situation behind in California, now we are allowing the same thing to happen to our beautiful Idaho."
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Name: Michael Wells
Submission Time: Dec 15 2024 1:47PM
Email: [e-mail]
Telephone: [phone]
Address: 5699 S Nasturtium PI
Boise, ID 83716
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "We received a notification from Veolia about a possible increase that is looking to be voted
on.The notification mentioned that the increase would be 20.5%. The notification said that this would
only increase the average residential bill by around $6.77 a month, but this does not show the full
impact that this increase will have on those of us the people who do not have irrigation water. Our
22

average bill in the summer is above$100 to be able to water our lawn and garden.This type of increase
would be quite substantial for us, and our neighborhood who don't have irrigation.
I think for us, if this increase meant the possibility of getting irrigation water in our area,that would be
useful and would make me more happy about the increase, but I think this sounds like a very big
increase that will greatly impact the lives of the people in this area. I would hope that the increase can
be cut down in some way, or that valuable benefits could be shown of the increase.
Thanks!"
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The following comment was submitted via PUCWeb:
Name: Bill Reif
Submission Time: Dec 15 2024 3:40PM
Email: [e-mail]
Telephone: [phone]
Address: 10166 w Lariat Dr
Boise, ID 83714
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "Why should they get a pay raise? Ever since they took over,the quality of my water has
decreased to the point it is undrinkable.The taste is horrid and I get out of the shower smelling like
chlorine. When we contacted them,they told us to let all of the faucets in our house run for 10 minutes
to clear the lines. That's six faucets. If each one pumps out one gallon a minute,for 10 minutes,that 60
gallons of water wasted. I now have to purchase drinking water at the store or spend thousands on
water filtration system.They are providing lower quality water and want to make more money. How
about we see an improvement in service before they see an improvement and pay "
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The following comments were submitted via PUCWeb:
Name: Kevin Bishow
Submission Time: Dec 15 2024 5:08PM
Email: [e-mail]
Telephone: [phone]
Address: 3429 S Upper Fork Way
Boise, ID 83709
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "No rate increase."
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Name: PAULJURCZAK
Submission Time: Dec 15 2024 5:12PM
23

Email: [e-mail]
Telephone: [phone]
Address: 2254 East Walling Drive
Boise, ID 83712
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I strongly disagree with Veolia's statement"rate of return under the revised rates and
charges will be 7.47%,which is a fair rate".This is an arbitrarily high number, not supported by any
evidence. I consider their current return rate of 4.78%to be more than fair.
They write: "Applicant seeks additional revenues to recover increased operating expenses". I would like
to see Veolia increasing their operating efficiency first, before asking for additional revenue. I have
witness numerous wasteful operational expenses on their side. Fallingbrook Townhomes where I live,
received numerous mailing campaigns to purchase insurance of water pipes outside the buildings. Since,
this is a rental community, such insurance policy doesn't make any sense and is legally infeasible.Veolia
wasted printing and mailing costs on this futile campaign."
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Name: Robert Allen
Submission Time: Dec 15 2024 5:42PM
Email: [e-mail]
Telephone: [phone]
Address: 7154 W. State St# 118
Boise, ID 83714
Name of Utility Company:Veolia water company rate change
Case ID: VEO-W-24-01
Comment: "Regarding the rate request for the above company. I do not support this since they
mentioned one of the reasons is that they need to recoup their cost for expanding their coverage and
water quality. The people who should be paying for the requested increase should be the wealthy
developers who are building all of the new residences and buildings in the Veolia customer area instead
of making the less wealthy pay for this increase."
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The following comment was submitted via PUCWeb:
Name: Shona Busch
Submission Time: Dec 16 2024 8:39AM
Email: [e-mail]
Telephone: [phone]
Address: 7733 W Amity rd
Boise, ID 83709
24

Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: " My water bill is very affordable. I would however appreciate it if this rate hike could be used
to make my water not smell like chemicals. We have never been able to drink or use water straight from
the tap. I have to use a Brita filter pitcher for everything.Thank you for letting me voice my opinion. "
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The following comments were submitted via PUCWeb:
Name: DOUGLAS BYERS
Submission Time: Dec 16 2024 9:47AM
Email: [e-mail]
Telephone: [phone]
Address: 11180 w Treeline Dr
Boise, ID 83713
Name of Utility Company:Ada
Case ID: VEO-W-24-01
Comment: "I disagree with a 2 year capital investment recovery.A standard capital investment recovery
in US industry is based on an IRR target of 18%, which yields a 3 to 4 year investment recovery period.A
two year recovery is too burdensome on consumers and excessively favorable to Veolia. "
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Name: mary dragone
Submission Time: Dec 16 2024 9:52AM
Email: [e-mail]
Telephone: [phone]
Address: 1420 e jefferson st
boise, ID 83712
Name of Utility Company:Veolia Water
Case ID: VEO-W-24-01
Comment: "I object to the rate increase if the company is going to profit by 19%.Thank you Mary
Dragone Boise Idaho"
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Name: Cecile Young
Submission Time: Dec 16 2024 9:54AM
Email: [e-mail]
Telephone: [phone]
Address: 2610 W Davis
Boise, ID 83702
25

Name of Utility Company:Veolia Water of Idaho
Case ID: VEO-W-24-01
Comment: "I don't think it right to increase our monthly water bill for repairs and upgrades that Veolia is
required to do as an Utility company. It's the cost of doing business and this company is not suffering.
It's made solid growth the last few years and millions of dollars in profit."
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-----Original Message-----
From: PUCWeb Notification
Sent: Monday, December 16, 2024 9:00 AM
To: ConsumerComplaintsWeb
Subject: Notice:A complaint was submitted to PUCWeb- Darren Bushee
The following complaint was submitted via PUCWeb:
Name: Darren Bushee
Submission Time: Dec 16 2024 8:14AM
Email: [e-mail]
Telephone: [phone]
Address: 7566 S Wagons View Ave
Boise, ID 83716
Name of Utility Company:Veolia
Contacted Utility: No
Comment: "I do not support the proposed rate change for Veolia's application request for the$74 million
initiative."
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The following comments were submitted via PUCWeb:
Name:Janet Stanton
Submission Time: Dec 16 2024 10:55AM
Email: [e-mail]
Telephone: [phone]
Address: 1204 N. Hiltonhead Way
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I have been an Eagle Resident since 1992 and have loved the small town feel of this city.
Since Veolia's taking over water service from Eagle Water our costs have increased at a high rate of
26

trajectory. I cannot accept the fact that they need to raise our rates more at this date. We are now on a
fixed income and find this distressing. Where will it end?"
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Name: Dianne Kelly
Submission Time: Dec 16 2024 10:55AM
Email: [e-mail]
Telephone: [phone]
Address: 10480 W Rockwood Street
Boise, ID 83704
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I am so disappointed in Veolias foul smelling, bad tasting water to begin with, now getting
notice of this rate request is just outrageous. Not one person I've spoken with has witnessed
improvements in actual water quality. However, we have all endured the construction, and noticed more
neighborhood lawns and landscaping around businesses drying up when people can't afford to run their
sprinklers.
I've lived in Boise nearly 65 years and weathered all of these water companies .We thought United
Water and Suez were expensive but now here comes Veolia wanting 'investment recovery'with no real
proof of work performed.
A easy to respond customer survey of service received, before and after these '$74 million of
improvements'should be required for a rate increase of this size. Not everyone is internet savvy. We
can't just expect folks to go find the PUC website and assume no one objects when only a few comments
are received.Veolia needs to initiate genuine customer feedback,to justify this request, not just send
one postcard, easily lost in the Christmas rush.
Veolia is by far the most secretive and expensive water company we've ever had.
When lawns and gardens die, shade trees and bushes soon follow. This is our beautiful City of Trees,
don't let Veolia take it from us.
Please reject Veolias rate increase request.
Thank you,
Dianne Kelly"
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The following comments were submitted via PUCWeb:
Name: Nathan Pierce
Submission Time: Dec 16 2024 11:14AM
Email: [e-mail]
Telephone: [phone]
Address:401 W Elwood Dr
Boise, ID 83706
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
27

Comment: "Submitting my family's comment on this rate increase proposal -we are already paying more
for water then ever before.We have a very modest home and yard and summer water bills were $300+
this year (2024)- I am not sure how the rate increase amount "average" was calculated but this will not
be the case for us or our neighbors we have spoken to (will be much higher"per day"). We have already
been hit with price increases for literally everything, and a 20%+ rate increase is absolutely ludicrous, it
really feels like price gouging by a monopoly. "
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Name: Jim Jennison
Submission Time: Dec 16 2024 11:26AM
Email: [e-mail]
Telephone: [phone]
Address: 10480 W Rockwood St.
Boise, ID 83704
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I know it's human nature to be unhappy about price increases, but are you kidding me, as
one of my neighbors said sure seems like Veolia has someone in their pocket. Sorry about the bitter
comment but we are retired and have to live within our budget, maybe Veolia needs to learn to do the
same."
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The following comments were submitted via PUCWeb:
Name: Steve Vinsonhaler
Submission Time: Dec 16 2024 12:16PM
Email: [e-mail]
Telephone: [phone]
Address: 3164 S Daybreak Ave
Meridian, ID 83642-4649
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "Its my understanding that VEOLIA is requesting a rate increase through the PUC. I do not
want to see my rates increase to pay for any projects that VEOLIA is performing. VEOLIA can use their
profits to cover any and all costs of projects they deem is necessary. I am not a fan of rate increases to
fund projects that any organization deems necessary, only then reap the financial benefits off of tax
payers.
I am in favor of providing tax incentives for those organizations to help support their efforts in
maintaining and repairing our utility infrastructure. I vote NO on any rate increase from VEOLIA or any
utility company. If VEOLIA can't do the job, perhaps they are the wrong organization to provide us
water."
28

-----------------------------------------------------------------------------
Name:Tina Peoples
Submission Time: Dec 16 2024 12:25PM
Email: [e-mail]
Telephone:[phone]
Address:4682 N. Eyrie Way
Boise, ID 83703
Name of Utility Company:VEOLIA
Case ID: VEO-W-24-01
Comment: "Dear Commission:
VEOLIA is not entitled to a rate increase. Further many Idahoans do not know that VEOLIA is part of a
French company rather than a local utility. Idahoans do not want a foreign entity to control their water,
let alone one that allegedly spends vast sums without public oversight then seeks to recoup the
expenses after the fact. Our concern is that the sums spent were for infrastructure costs for new
housing and business developments that should have been paid for by the developers themselves. We
believe that this rate increase request is an attempt to help the developers externalize their
infrastructure development costs to rate payers who derive no direct benefits from them. I call on my
elected representatives in City Council District 6, Precinct 1913 and at the state level to initate a full audit
of these costs so that the public can see specifically what costs were incurred and which entity/persons
specifically benefited. After which, we want VEOLIA out of the water business in Idaho and replaced
with an American company.Thank you for your attention to this mater."
-----------------------------------------------------------------------------
The following comments were submitted via PUCWeb:
Name: Daniel Russell
Submission Time: Dec 16 2024 1:14PM
Email: [e-mail]
Telephone: [phone]
Address: 919 W Hays St
Boise, ID 83702
Name of Utility Company: veola water
Case ID: VEO-W-24-01
Comment: "I believe the 20% increase in water charges is extreme. Water charges are already at record
level and becoming difficult to pay. I think this request is irresponsible and should be rejected.
The request shows poor management of finances and infrastructure."
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Name: Brett Smith
Submission Time: Dec 16 2024 1:26PM
Email: [e-mail]
29

Telephone: [phone]
Address: 1148 N Watson Way
Eagle, ID 83616
Name of Utility Company:Veolia
Case ID: VEO-W-24-01
Comment: "I noticed that Veolia is requesting that the IPUC grant them permission to levy a rate
increase upon their water-using customers.
I realize that Veolia has been implementing many infrastructural changes, but I simply refuse to believe
that they need additional payments from customers who have (in my case) experienced rate increase as
high as 700 percent initially and on average"300 percent otherwise, even after I've implemented
concerted water-saving measures that included replacing leaky hose bibs and repairing a small leak at
the supply valve.
I'm a consulting engineer-geophysicist and if I raised my fees a MINIMUM of 300 percent, I'd NEVER have
clients. Admittedly,there are times when I feel the need to raise my rates, when the "cost of doing
business" requires occasional equipment purchases/upgrades and so on, but THOSE INHERENT"cost of
doing business" costs are predominantly predictable and simply require disciplined budgetting and fiscal
management! I think that THIS (fiscal management) is where Veolia needs to focus their efforts and NOT
upon going the easy-way-out via rate increases!
Please DENY Veolia their request to levy increased rates upon their already-financially-stressed
customers here in Eagle, Idaho!
Sincerely,
Brett D. Smith PE, LG
Managing Principal
Environmental Compliance Associates, LLC e-c-associates.com"
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30

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