HomeMy WebLinkAboutBuzz Telecom Corp. Cancellation Letter.pdfBuzz Telecom, Corporation
Business Options, Inc.
P.O. Box 11735
Merrillville, IN 46410
December 13, 2006
Dear Sir/Madam,
On or near November 30th, 2006, Buzz Telecom, Corporation and Business Options, Inc. (together known as
“Buzz” hereafter) ceased providing long distance service to their entire customer bases.
This fall, Buzz attempted to switch from LEC billing to direct billing, which created inquiries at our company,
with some local telephone companies and with some state agencies. It also significantly changed our revenue
lines.
Buzz utilized Qwest Communications as its underlying carrier for the previous six years. Qwest sent Buzz its
November invoice electronically on November 11th with a due date of November 17th. On November 18th,
Qwest suspended services to Buzz and proceeded to disconnect all customers over the next 10 days even though
Buzz attempted to resolve the billing issue.
Although not by choice, Buzz ceased providing long distance service in November 2006. Since Buzz stopped
providing service, no new bills were or will be sent to customers from Buzz.
In the best interest of the customers, Buzz sold all company assets, including trade names, and conveyed all
rights to service and bill Buzz customers to UMCC Holdings, Inc., another Qwest reseller. One day after Qwest
shut off service to Buzz customers, Qwest contacted Buzz with this alternative solution. Because UMCC was
already a Qwest reseller and no pic change was necessary, UMCC was able to quickly turn on the customer’s
long distance service with minimal disruption.
Buzz is now closed. Buzz no longer has office facilities, employees, or revenues. Buzz Telecom, Corporation
and Business Options, Inc. hereby respectfully requests to withdraw their Public Utility Commission or Public
Service Commission certifications to provide long distance service.
With no employees or financial resources and under the current circumstances, Buzz will not be researching
customer inquiries going forward; however, attached is a copy of the verification script used by an independent
verification company to verify Buzz customer orders. ALL customers put on Buzz long distance service were
independently verified first and given a 2.9 cents per minute state to state long distance rate which is one of the
very best in the entire telecommunications industry. If needed, Buzz Telecom, Corporation and Business
Options, Inc. can be reached at P.O. Box 11735, Merrillville, IN 46410.
UMCC will service and bill the customers. UMCC is receiving and handling calls at 888.889.2671, receiving
and responding to emails at service@ebuzz.bz, and will be maintaining the www.ebuzz.bz website going
forward.
Buzz Telecom, Corporation is not a parent, subsidiary or affiliate company to UMCC Holdings, Inc.
Respectfully Submitted,
Kurtis Kintzel, President
Buzz Telecom, Corporation
Business Options, Inc.