20240806SWS to Staff 61 Billing Policies and Practices.pdf

Case # SWS-W-24-0 1 -StoneRidge Water Company General Rate Case
4th Production Request
REQUEST NO 61: Please explain the Company's billing policies and practices
used to read customer meters. Please answer the following:
a. Please explain if the Company charges seasonal rates. If so, please
provide the month and dates of the first and last meter reading of the
calendar year.
b. Please explain how a customer is billed if the meter is not read every
month.
C. If multiple months pass between meter readings, what is the monthly
customer charge?
d. If multiple months pass between meter readings, how is a customer's
monthly consumption determined?
Answers:
a. The Company does not charge seasonal rates, the minimum monthly
and usage charge rates are the same year-round. However, The Company
does not read meters December through March.
b. December through March the customers are charged their respective
minimum monthly charge only—there is no usage charge.
c, Per b. above the "non-meter read months" the customers are only
charged for the monthly minimum charge for their service.
d. In April of each year the meter is read for the first time since the
previous November and the customer is billed for all usage that occurred
during the since the last meter read in a lump sum.
Company Response 7/8/2024