Impact Telecom LLC Price List.pdf

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 1
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
INTEREXCHANGE TELECOMMUNICATIONS PRICE LIST
IDAHO
Impact Telecom, LLC
This price list contains the descriptions,regulations,and rates applicable to the furnishing of service
and facilities for interexchange telecommunications services provided by Impact Telecom, LLC
within the State of Idaho. All services contained in this price list are competitive.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 2
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
CHECK SHEET
All pages of this price list are effective as of the date shown at the bottom on the respective page(s). Original
and revised pages as named below comprise all changes from the original price list and are currently in
effect as of the date of the bottom of this page.
PAGE REVISION
1 Original*
2 Original*
3 Original*
4 Original*
5 Original*
6 Original*
7 Original*
8 Original*
9 Original*
10 Original*
11 Original*
12 Original*
13 Original*
14 Original*
15 Original*
16 Original*
* - indicates those pages included with this filing
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 3
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
TABLE OF CONTENTS
TitlePage......................................................................................................................................... 1
CheckSheet.....................................................................................................................................2
Tableof Contents.............................................................................................................................3
Symbols ...........................................................................................................................................4
PriceList Format.............................................................................................................................5
SECTION 1 -Technical Terms and Abbreviations..........................................................................6
SECTION 2 -Rules and Regulations...............................................................................................8
SECTION 3 -Description of Service and Rates............................................................................. 16
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 4
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SYMBOLS
The following symbols are used for the purposes indicated below:
(C) To signify changed rate,regulation or condition.
(D) To signify discontinued rate,regulation or condition.
(1) To signify increase.
(N) To signify new material, including a listing,rate,regulation,rule or condition.
(R) To signify reduction.
(T) To signify a change in the word of text,but no change in the rate,rule or condition.
(M) Moved from another price list location.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 5
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
PRICE LIST FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the price list. When a new page is added
between pages already in effect,a decimal is added.For example, a new page added between pages 14 and
15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These
numbers are used to determine the most current page version.For example,the 4th Revised Page 14 cancels
the 3rd Revised Page 14. Consult the Check Sheet for the page currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:
2.
2.1
2.1.1
2.1.LA.
2.1.LA.1.
2.1.LA.L(a)
2.1.LA.L(a),I.
2.1.LA.L(a),I.(i)
2.1.LA.L(a),I.(i).(1)
D. Check Sheets - The Check Sheet lists the pages contained in the price list,with a cross reference to the
current revision number. When new pages are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an asterisk(*). There will be no other symbols used
on this page if these are the only changes made to it (i.e., the format, etc. remain the same,just revised
revision levels on some pages.) The price list user should refer to the latest Check Sheet to find out if a
particular page is the most current.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 6
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the customer's location to a Company switching center or
point of presence.
Authorized User - A person, firm, corporation, or any other entity authorized by the Customer to
communicate utilizing the Carrier's service.
Call-A completed connection established between a calling station and one or more called stations.
Customer - The person, firm, corporation, or other entity which orders, cancels, amends, or uses service
and is responsible for payment of charges and compliance with the Company's price list.
Company or Carrier—Impact Telecom,LLC,unless otherwise clearly indicated by the context.
Impact-Used throughout this price list to mean Impact Telecom, LLC,unless clearly indicated otherwise
by the text.
LEC-Local Exchange Company.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 7
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company's services and facilities are furnished for communications originating at specified
points within the State of Idaho under terms of this price list.
The Company will provide resold wholesale interexchange services to other carriers.
The Company undertakes to provide the services offered in this price list in accordance with the
terms and conditions set forth under this price list. The Company may act as the Customer's agent
for ordering access connection facilities provided by other carriers or entities,when authorized by
the Customer, to allow connection of a Customer's location to the Company. The Customer shall
be responsible for all charges due for such service arrangement.
The Company's services and facilities are provided on a monthly basis unless otherwise provided,
and are available twenty-four hours per day, seven days per week.
2.2 Limitations
2.2.1 Service is offered subject to the availability of the necessary facilities and equipment, or
both facilities and equipment, and subject to the provisions of this price list.
2.2.2 The Company reserves the right to discontinue or limit service when necessitated by
conditions beyond its control, or when the Customer is using service in violation of
provisions of this price list, or in violation of the law.
2.2.3 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 8
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.2 Limitations, (Cont'd.)
2.2.4 All facilities provided under this price list are directly controlled by the Company and the
Customer may not transfer or assign the use of service or facilities without the express
written consent of the Company. Such transfer or assignment shall only apply where there
is no interruption of the use or location of the service or facilities.
2.2.5 Prior written permission from the Company is required before any assignment or transfer.
All regulations and conditions contained in this price list shall apply to all such permitted
assignees or transferees, as well as all conditions of service.
2.3 Use
Services provided under this price list may be used for any lawful purpose for which the service is
technically suited.
2.4 Liabilities of the Company
2.4.1 The Company's liability for damages arising out of mistakes, interruptions, omissions,
delays,errors,or defects in transmission which occur in the course of furnishing service or
facilities, in no event shall exceed an amount equivalent to the proportionate charge to the
Customer for the period during which the faults in transmission occur.
2.4.2 The Company shall not be liable for claim or loss, expense or damage(including indirect,
special or consequential damage) ,for any interruption,delay,error,omission,or defect in
any service, facility or transmission provided under this price list, if caused by any person
or entity other than the Company, by any malfunction of any service or facility provided
by any other carrier,by an act of God,fire,war, civil disturbance, or act of government,or
by any other cause beyond the Company's direct control.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 9
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.4 Liabilities of Company, (Cont'd.)
2.4.3 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer against any claim or loss, expense, or damage (including indirect, special or
consequential damage)for defamation,libel, slander,invasion, infringement of copy-right
or patent, unauthorized use of any trademark, tradename, or service mark, unfair
competition,interference with or misappropriation or violation of any contract,proprietary
or creative right, or any other injury to any person, property or entity arising out of the
material, data, information, or other content revealed to, transmitted, or used by the
Company under this price list; or for any act or omission of the Customer; or for any
personal injury or death of any person caused directly or indirectly by the installation,
maintenance,location,condition,operation,failure,presence,use or removal of equipment
or wiring provided by the Company,if not directly caused by negligence of the Company.
2.4.4 No agent or employee of any other carrier shall be deemed to be an agent or employee of
the Company.
2.4.5 The Company shall not be liable for any defacement of or damages to the premises of a
Customer resulting from the furnishing of service which is not the direct result of the
Company's negligence.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 10
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.5 Deposits
The Company does not require a deposit from the Customer.
2.6 Advance Payments
The Company does not collect advance payments.
2.7 Taxes and Fees
All taxes and fees are billed on separate line items and are not included in quoted rates.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 11
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.8 Terminal Equipment
The Company's facilities and service may be used with or terminated in Customer-provided
terminal equipment or Customer-provided communications systems, such as a PBX, key system,
or Pay Telephone. Such terminal equipment shall be furnished and maintained at the expense of
the Customer, except as otherwise provided. The Customer is responsible for all costs at his or her
premises, including personnel, wiring, electrical power, and the like, incurred in the use of the
Company's service. When such terminal equipment is used, the equipment shall comply with the
generally accepted minimum protective criteria standards of the telecommunications industry as
endorsed by the Federal Communications Commission.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 12
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.9 Installation
Service is installed upon mutual agreement between the Customer and the Company.
2.10 Payment for Service
The Customer is responsible for payment of all charges for services and equipment furnished to the
Customer or to an Authorized User of the Customer by the Company. All charges due by the
Customer are payable to the Company or to the Company's authorized billing agent. Terms of
payment shall be according to the rules and regulations of the billing agent and subject to the rules
of regulatory agencies, such as the Idaho Public Utilities Commission. Any objections to billed
charges must be reported to the Company or its billing agent.Adjustments to Customer's bills shall
be made to the extent that circumstances exist which reasonably indicate that such changes are
appropriate.
The Company's bills are due upon receipt. Amounts not paid within 30 days from the due date of
the invoice will be considered past due.If a Customer presents an undue risk of nonpayment at any
time, the Company may require that Customer to pay its bills within a specified number of days
and to make such payments in cash or the equivalent of cash.
2.11 Interconnection
Service furnished by the Company may be connected with the services or facilities of other carriers.
Such service or facilities, if used, are provided under the terms, rates, and conditions of the other
carrier. The Customer is responsible for all charges billed by other carriers for use in connection
with the Company's service. Any special interface equipment or facilities necessary to achieve
compatibility between carriers is the responsibility of the Customer.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 13
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.12 Refusal or Discontinuance by Company
The Company may refuse or discontinue service under the following conditions provided that,
unless otherwise stated, the Customer will be given 15 days notice to comply with any rule or
remedy any deficiency:
(a) For non-compliance with or violation of any State, municipal, or Federal law, ordinance,
or regulation pertaining to telephone service.
(b) For the use of telephone service for any other property or purpose other than that described
in the application.
(c) For neglect or refusal to provide reasonable access to the Company or its agents for the
purpose of inspection and maintenance of equipment owned by the Company or its agents.
(d) For noncompliance with or violation of Commission regulations or the Company's rules
and regulations on file with the Commission,provided five(5)days'written notice is given
before termination.
(e) For nonpayment of bills, provided that suspension or termination of service shall not be
made without five(5)days written notice to the Customer, except in extreme cases.
(f) Without notice in the event of Customer or Authorized User use of equipment in such a
manner as to adversely affect the Company's equipment or service to others.
(g) Without notice in the event of tampering with the equipment or services owned the
Company or its agents.
(h) Without notice in the event of unauthorized or fraudulent use of service.Whenever service
is discontinued for fraudulent use of service, the Company may, before restoring service,
require the Customer to make, at his or her own expense, all changes in facilities or
equipment necessary to eliminate illegal use and to pay an amount reasonably estimated as
the loss in revenues resulting from such fraudulent use.
(i) Without notice by any reason of any order or decision of a court or other government
authority having jurisdiction which prohibits carrier from furnishing such services.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 14
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.13 Interruption of Service
Credit allowances for interruptions of service which are not due to the Carrier's testing or adjusting,
to the negligence of the Customer, or to the-failure of channels, equipment or communications
systems provided by the Customer,are subject to the general liability provisions set forth in Section
2.4 herein. It shall be the obligation of the Customer to notify carrier immediately of any
interruption in service for which a credit allowance is desired by Customer. Before giving such
notice, Customer shall ascertain that the trouble is not within his or her control, or is not in wiring
or equipment, if any, furnished by Customer and connected to Carrier's terminal. Interruptions
caused by Customer-provided or Carrier-provided automatic dialing equipment are not deemed an
interruption of service as defined herein since the customer has the option of using the long distance
network via local exchange company access.
2.14 Inspection, Testing,and Adjustment
Upon reasonable notice,the facilities provided by the Carrier shall be made available to the Carrier
for tests and adjustments as may be deemed necessary by the Carrier for maintenance. No
interruption allowance will be granted for the time during which such tests and adjustments are
made.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 15
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 -RULES AND REGULATIONS, CONT'D.
2.15 Late Fee
A one time late fee penalty of 1.5%will be charged on any past due balances in arrears.
2.16 Return Check Charges
A fee of$20.00, will be charged for each check returned for insufficient funds.
2.17 Routing of 0-and 0+
All 0-and O+intraLATA calls will be routed to the local exchange company.
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho

Impact Telecom, LLC Idaho Interexchange Price List
Original Page 16
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 -DESCRIPTION OF SERVICES AND RATES
3.1 General
Impact Telecom will originate and terminate Customer's 1+ switched and dedicated and 8YY
switched and dedicated traffic and will provide origination services to toll free and DID numbers
terminating at Customer's premises. 911 Service is not included in the services.
All services are provided on an Individual Contract Basis.
3.1.1 Switched and Dedicated 1+Service
Impact Telecom provides origination and termination of 1+switched and dedicated calling.
All calls are rated in six (6) second increments with a six (6) second per call minimum.
Call duration is rounded up to the fourth decimal place. A $0.01 surcharge per call will
apply in any calendar month in which more than 20%of calls are less than or equal to six
(6)seconds. The surcharge will apply to calls above the 20%threshold.
Rate per minute: ICB
3.1.2 Switched and Dedicated 8YY Service
Impact Telecom provides origination and termination of 8YY switched and dedicated
calling. All calls are rated in six (6) second increments with a six (6) second per call
minimum. Call duration is rounded up to the fourth decimal place. A $0.01 surcharge per
call will apply in any calendar month in which more than 20%of calls are less than or equal
to six(6) seconds. The surcharge will apply to calls above the 20%threshold.
Rate per minute: ICB
Issued: June 6,2024 Idaho Public Utilib9i6vMmission
Issued B General Counsel Office of the Secretary
Y ACCEPTED FOR FILING
25925 Telegraph Road, Suite 210 June 13, 2024
Southfield,MI 48033 Boise, Idaho