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HomeMy WebLinkAbout20240510Compliance Related Email Correspondence.pdf From: Caldwell,Samantha To: Maria Barratt-Riley;Jeff Brooks Cc: Sanders,Josh; Darras,Patrick; Blattner, Lori;Schoepp,Michael Subject: RE: 2022-10-12 Pending Settlement Agreement Update-Idaho Date: Wednesday,October 12,2022 7:42:25 AM Attachments: imaae001.Dna CAUTION:This email originated outside the State of Idaho network.Verify links and attachments BEFORE you click or open,even if you recognize and/or trust the sender.Contact your agency service desk with any concerns. Maria, Yes, the audit results will be submitted separately. Thank you, Samantha From: Maria Barratt-Riley<maria.barratt-riley@puc.idaho.gov> Sent: Wednesday, October 12, 2022 7:39 AM To: Caldwell, Samantha <Samantha.Caldwell@mdu.com>;jeff.brooks@puc.idaho.gov Cc: Sanders,Josh <Josh.Sanders@mdu.com>; Darras, Patrick<Patrick.Darras@mdu.com>; Blattner, Lori <LORI.BLATTNER@intgas.com>; Schoepp, Michael <Michael.Schoepp@mdu.com> Subject: Re: 2022-10-12 Pending Settlement Agreement Update - Idaho ** WARNING: EXTERNAL SENDER. NEVER click links or open attachments without positive sender verification of purpose. DO NOT provide your user ID or password on sites or forms linked from this email. ** Thank you. Are the audit results for July-Sept. coming separately? Maria Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android From: Caldwell, Samantha <Samantha.Caldwell(@mdu.com> Sent: Wednesday, October 12, 2022 7:07:05 AM To: Maria Barratt-Riley<maria.barratt-rileyCcDpuc.idaho.gov> Cc: Sanders,Josh <Josh.Sanders(@mdu.com>; Darras, Patrick<Patrick.Darras(@mdu.com>; Blattner, Lori <LORL BLATTN ERCcDintgas.com>; Schoepp, Michael <Michael.SchoeppC(Dmdu.com> Subject: 2022-10-12 Pending Settlement Agreement Update - Idaho CAUTION:This email originated outside the State of Idaho network.Verify links and attachments BEFORE you click or open,even if you recognize and/or trust the sender.Contact your agency service desk with any concerns. Maria, Attached is Intermountain Gas Company's update for items outlined in the pending Settlement Agreement. Respectfully, Samantha Caldwell Manager, Policy and Procedure Montana-Dakota Utilities Office: 208-377-6034 Cell: 208-509-2140 B From: Sanders,Josh To: Maria Barratt-Rilev Cc: Jeff Brooks Subject: RE: 2022-10-25 Settlement Agreement-Quarter 3 Audit Results Date: Friday,November 4,2022 3:12:19 PM Attachments: imaae001.Dna CAUTION:This email originated outside the State of Idaho network.Verify links and attachments BEFORE you click or open,even if you recognize and/or trust the sender.Contact your agency service desk with any concerns. Hello Maria and Jeff, In reviewing our reported 3rd quarter audit findings we have determined that 29 of the issues were reported in error. These 29 findings were due to non-applicable qualification being mistakenly used to validate against service work or span of control documentation was discovered. The remaining 19 orders that failed the audit were as follows: • 18 G-SNIFTS were failed due to a procedural change that required supervisors to individually assign an enhanced test for periodic sampling for odorization. These orders occurred around the Boise and Nampa communities by journey level technicians. All technicians have completed the required test and all orders were reworked. • 1 G-ON order completed by an apprentice on 7/1/22. He did not have the 1202.01 Outside Gas Leak Investigation, or the 1203.01 Inside Gas Leak Investigation. He received these qualifications on 7/6/22. His supervisor is Colten Crowley. To answer your question if we anticipate being able to reach and maintain 100% compliance, I do. Processes that were put into place as part of the settlement agreement have already shown a significant improvement from last report, and we continue looking for improvements to implement that will bring us to sustaining zero OQ issues. If you would like to visit about any of these audit findings I would be glad to host a call to discuss the findings and how the changes we have implemented are going to help us get to 100% compliance and stay that way. Respectfully, Josh Sanders Director of Ops Policy and Procedures (701) 222-7773 Office (701) 690-5774 Cell From: Maria Barratt-Riley<maria.barratt-riley@puc.idaho.gov> Sent: Wednesday, October 26, 2022 5:10 PM To: Sanders,Josh <Josh.Sanders@mdu.com> Cc:jeff.brooks@puc.idaho.gov Subject: FW: 2022-10-25 Settlement Agreement-Quarter 3 Audit Results ** WARNING: EXTERNAL SENDER. NEVER click links or open attachments without positive sender verification of purpose. DO NOT provide your user ID or password on sites or forms linked from this email. ** Josh, Could we please get some additional information on the 48 incidents of non-qualified techs performing work orders (were they completed by one or two technicians or many, when (specific dates) did each one occur, where did each one occur, what did the work orders entail, who was the supervisor assigned to each tech per each occurrence, etc.)? Do you anticipate being able to reach and maintain 100% compliance? Thanks, Maria From: Caldwell, Samantha <Samantha.Caldwell(@mdu.com> Sent:Tuesday, October 25, 2022 8:06 AM To: Maria Barratt-Riley<maria.barratt-rileyl@puc.idaho.gov> Cc: Sanders,Josh <Josh.Sandersl@mdu.com>; Darras, Patrick<Patrick.Darras(@mdu.com>; Blattner, Lori <LORI.BLATTNERIcDintgas.com>; Schoepp, Michael <Michael.Schoepp(@mdu.com> Subject: 2022-10-25 Settlement Agreement- Quarter 3 Audit Results CAUTION:This email originated outside the State of Idaho network.Verify links and attachments BEFORE you click or open,even if you recognize and/or trust the sender.Contact your agency service desk with any concerns. Maria, As outlined in the Settlement Agreement, attached is the submission of quarter 3 audit results for work orders completed July 1, 2022 through September 30, 2022. Respectfully, Samantha Caldwell Manager, Policy and Procedure Montana-Dakota Utilities Office: 208-377-6034 Cell: 208-509-2140 FE-1