20211222Keavy Additional Documents to Formal Complaint-Redacted.pdf

MrDaiel Klein Hmd Carry 0n2nl
Public Utilities Commission
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Re: Forrral Complaint by Richanl Keavy involvingUSWesUCenturyLink.
Attaded are several things thd Eight be nsefid for those PUC peode tlmt carry on wiih ths
examination ofttre Century Link complaint-
I - A copy of my Certilied ltvlail lefis addressed to Century Link Executive Offices in Onratra
about a verbal and fhen wrisen comnruniaation, a rrlonlh ago, between their'lVtarl'' and me. I
askd for a follow up, ttnee w'eeks agp, and have not trcard myrhing.
2 - AttrcM are four (4) pages of partial Century' Link phone bills for the months of Septernber,
Novembtr and Decernber. TIre pags show a&ni.seiom fr,om Century Link, afttr they said during
eacft of their +57 raordrd dircctivts to ttre r"rxrtracting puty, that tbry had 'treed' not less than
I l3 calls (20" 56, 3| in to{al- A billing ftrr the month of Ocrober is not available but there were
,1svs'fi2seS'duriag tbat month as well.
PIJC examination w-ill tin*l thal ttos,' almit (as rtid Mary) that they do not 'trace' calls even
though they claim to do xr aftd charg€d a fers for eash trase. " .as tlre billing notices shorv.
While rnany y'ears of these trespasses and dcceptiffrs are of record they continue to be silent
about the b,reaches, trncoopcrative and alerse to rnaking amends.
Please eftiourage those who look into this case to call on me if I can help to correct a
misrrxterstanding orp,revent time wa$ed by ovulooked" misstated positions.
Thank you agairL
Richard Keavy
PS: the pages are mar*ed up to so expuge my in jeoprdl/formerly 'protected' 'private' plrcne
number and the numbers of other prties not known to be related to this case.
tuwtal d Cottfiffil Ceaified Mail 7020 I I I 00m I 29605277
Prcsidcra ald/or Executive Secretary'
Century l-ink Erccrtivc Ofhces
POBox 2618
Omaha, NE 68103
Th following messagp was texted to tlrc rnrnbcr given to *"I by Ceuhny Linl's
'Mary'- in Omalrq NE. She called nre on I l/?3 to say *Doug' (of Clink in Boise) had asked
her to contrrt me. Sk wrLS unsure* t*'hy md was mt current* m history or documertation
" HcBe Mxp I'er phmod eo Trcsdry d:ter &ys qc 1*'c apo&e fcr 93 ninntes. Yer
rerc rst aoAerrtcty prcparta or ri'rrt o{Cmlrry r inkr t*rdcsq eo( atltlff rbusc to
my bnc&oH toittr b*l' uery yern.-.lel tlrrae rbf Ceolrnrll-iEk h*t IXIN.E TO us
ttro%Le'rt tlr hst 90 drys! Arl 1'oa, "Ilerg or cflllaDrc t?iits to EGI hrt lo me abert
rcpretioushexcditsanytint smf Plcrst. Rh*ard Ktr*, lUlfll aa
Tnre to ftnm, for Cerfiur,' I.inl[AlS11'est, no repl3' frorn 'lrlary-' througfi l2/nnl. It ls rorsine
&x Curtury L.ir& staft, rlvlrrv'if tley do nr:*e conlasl to recite dau ahwly knowru data not
relevant to their reprehemihle conduct and dda that rltres nothine lo correct or addrrss ttreir wdl
oi letl, perrrnial. misconduct. *
Please do not continue to ignore this ongoing negligence.
Richard
PS - I'm not including mLUSWest land line numhEpnoviH to me thirty-eight (38) years ago. I
oaid a fee, cvery monlh yrxr rrfter yer, [o-r multiplc &catcs, trr kap that lirrc private and not
oublistred. It has been in tlw fedeml Do Not Call syscm since its start up. Some years ago
USlVest/ eSgU$"LinltggULSEe.l lha/-qt)@ to ssrvc wlntever trendy
profit rnakirq nrseof tttat tinp. I gx calls larnr funrirure rnlecuryxnrirs, lawn r"'ornpani* and
fonut slrops...welcorniog mc to thc ncighhlrbood! No apology from Ccnttrry [.ink. No
eontrition* nhatsrxrer. -l-tre only thing they tlid sa1 was s.xrE r:lerk pnfubl1 male a 'mistake'
and then they prunptly, dutifulll,clran8dthe sr.{'rirt. Tk c_orrlimral related abrxe I get norq tte
double tulfurlunrb playing Century Linl serresanr,t i*rronrcxrrtate\ is ah,rut hubris* asl uf
prasticerl duhiou purpos€s, Als+r, if I display tha phorrc numher txre, Cerrtury t.ink llill likely
clainr all inlpprupriate distritrution of it isit"as m; fituit. Thils is only one of rne, by nanr, in all
of ldaho. 'Compercrl' Ccntrnl' liil snulTBill have nr.r tr:orirle firding the sut{ect nurnher.
PPS - Please r€r'ensei'rc{x}rc the cmail allition scl.'auached. Thtre is no srrch reliable senice.
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