20200722Amended Tariff No 20-06 SID.pdf

Jan Noriyuki
From:
Sent:
To:
Subject:
Attachments:
srTd-{\s CenturyLink'
Hazlett, Marla J <[e-mail]>
Wednesday, )uly 22,20202:57 PM
Diane Hanian
For Notification Today: Amended (S) 1D2020-06 Discontinue Prorates
SlD2020-06 Amended Pgs.pdf
Notifi cation/File Date: July 22, 2O2O
These proposed revisions revise and replace revisions originally submitted on behalf of Qwest Corporation d/b/a
CenturyLink QC, under Transmittal No. 20-06-SlD. That filing proposed the standardization and simplification of
discontinuance of service provisions for customer-requested termination of residential service. This amended filing
includes exceptions to the proposed discontinuance process and proposes a revised effective date of August 14,2020
CenturyLink and Staff have discussed the changes and agree they are appropriate. Please replace pages initially
submitted under this Transmittal No. 20-06-SlD with the attached.
Attached, please find the PDF version of the proposed changes.
Thank you for your attention.
Marla Hazlett
Senior Government Operations Analyst
1025 Eldorado Blvd, Broomfield CO, 80021
Room 444-F2
Marla. [e-mail]
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized
use of this communication is strictly prohibited and may be unlawful. lf you have received this communication in error,
please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
1
Qwest Corporation dlbla CenturyLink QC
Exchange and Network
Services Catalog No. 1 Spctlon 2
Page27
Sournnnx lo,lno Release 3
Issued: 07-22-2020 Effective: 08-14-2020
2. Gnxnul, RncuuuoNs - Coxorrroxs OF OFFERTNG
2.2 Esr.c,nLrsHrNG AND Funxrsnrxc SERvrcE2.2.14 TrRunlrrox Or Snnvlcn (Contfd)
B. Charges for Termination Service
l. Minimum charges for business service apply when the entire service is
discontinued within one calendar month of the service establishment date. The
minimum charge will consist of the monthly business rate. When business
service is terminated at the customer's request after the minimum service
period or initial contract period has been met, service will be discontinued
immediately, and a final bitl wilt be issued in accordance with Section
2.3.2.4.5.
Residential customers may request termination of residence service at any
time, and service will be discontinued on the last day of the customer's
billing cycle after the minimum service period has been met. Final charges
will be rendered in accordance with Section 2.3.2.A.5.
Residential customers may, however, request immediate disconnection under
the following circumstances, and upon customer request final bills will be
prorated on the basis of a 30-day bitling period:
. Military Deploymento Customer vacating premises prior to end of bill cycle dateo Death of customero Local number portability requesto Financial hardship
1. Service and. equipment.charges do not ?ppJy to-disconnect and./or removal of
service, equipment, service features or facilities unless otherwise specified.
2. After the expiration of the initial contract period, service may be terminated upon
reasonable advance notice to the Company and payment of all charges due to the
date of termination of the service, except that, in the case ofjoint user services,
each directory period will be considered as a separate initial confract period, (i.e.,
listings will be automatically included in each directory unless sufficient advance
notice to do otherwise is received from the listed party) and termination may be
arranged for only under the conditions specified in 3.b., following.
(I\l1) Certain material previously appearing on this page now appears on page 2l.l of
this section.
s I D2020-06
NOTICE
THE INFORMATION CONTAINED IN THIS DOCI'MENT IS SUBJECT TO CIIANGE.
TRANSMITTAL NO. 2O-06-SID
(r)
00
(u
Qwest Corporation
Exchange
dtbla CenturyLink QC
and Network
Services Catalog No. I Sncnon2
Page27.l
Release ISournsnn lp*ro
Issued: 07-22-2020 Effective: 08-14-2020
2. Grnnnar, Rocula,uoNs - Coxpmroxs Or Onrpnrxc
2.2 Esrulrsulxc Axp FuRxrsruxc Sonvlcn2.2.14 TrcRurx.lrIoN Or SnnvtcpB. Charges for Termination Service (Cont'd)
3. Prior to the expiration of the initial contract period, service may be terminated
upon reasonable advance notice to the Company and upon payment of the
termination charges hereinafter provided, in addition to all charges for the period
service has been rendered.
a. ln case the initial confact period is one month or three months, the termination
charge consists of the charges for the remainder of the initial contract period.
b. Directory additional listings and joint user services
(1) Where the listing appears in the current directory, charges to the end of the
directory period will apply except that the charges will cease at the time:
. The contract for the main service is terminated.
. The listed party or joint user becomes a subscriber to some class of
exchange service.
. The listed party or joint user dies or moves to some new location at which
the customer's service in connection with which he is listed is not available.
(M) Material previously appeared on Page 27, Release 2.
st I)202{t-06
INOTICE I
THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE.
TRANSMITTAL NO. 2O-06-SID
l'r)(N)
(M)
Qwest Corporation dlbla Centurylink QC
Exchange and Network
Services Catalog No. I Sncrlox 2
Page32
SourHpRl lplHo Release 3
Issued: 07-22-2020 Effective: 08-14-2020
2. Gpxrnrt, Rpcur,.lrroNs - Couorrroxs On OrrBnrxc
2.3
2.3.1
Plyuruxr FoR SpRvrco
CusrounR RospoxsrullTY
2.3.2
A.
The customer is responsible for payment of all charges for facilities and
services furnished the customer, including charges for services originated, or
charges accepted, at such facilities.
Pavunxr Or BIr,r,s
Prorating of Opening and Closing Bills
Opening and closing bills for business services witl be prorated on the basis
of a thirty-day month. Exceptions are services with a specific minimum
billing period. On message rate service, the message allowance for a fraction
of a month will also be prorated.
Bills rendered for establishment of residence services witl be prorated on the
basis of a thirty-day month. Final bills rendered after customer-requested
discontinuance of residential service will not be pro-rated and service will
remain available to the customer until the first day of the customer's next
billing cycle, except as specified in Section 2.2.14.8.1.
B. Payment of Bills
l. All charges for exchange service, equipment, and facilities exclusive of charges
for local messages in excess of the monthly allowance and toll message, are
payable monthly in advance. Charges for local messages in excess of the
monthly allowance and toll messages are payable monthly except that the
Company reseryes the right to require payment of such charges at more frequent
intervals.
2. Where the rates and charges for a particular service are determined by applying a
percentage or similar factor to a quoted rate or charge and such computation
results in a fraction, the charge for the service shall be computed to the nearest
cent, a halfcent being increased to the next higher cent.
3. In the event a customer is indebted to the Company for charges and services
previously rendered, or for service under one or more numbers at the same
location, and the customer does not pay the charges or satisff such indebtedness,
the Company may charge and bill such indebtedness for a business account
against the customer's business service.
(tO Certain material previously appearing on this page now appears on page 33 of this
section.
S I I)2020-06
NOTICE
TI{E INFORMATION CONTAINED IN THIS DOCI.'MENT IS SUBJECT TO CHANGE.
TRANSMITTAL NO. 2O-06-SID
(N)
(M)
Qwest Corporation d/b/a CenturyLink QCExchange and Network
Services Catalog No. I Spcuot 2
Page 33
Souuronx lo,lHo Release 3
Issued: 07-22-2020 Effective: 08-14-2020
2.3
2.3.2
4
2. Goxnnar, RpcuuuoNs - Couorrroxs On Orrnruxc
Plyupxr Fon Srnvrcr
Plvnpxr Or Brlls (Contrd)
In the event that payment from a customer is less than the total amount of all
charges owing to the Company and the customer does not specifically designate
the manner in which he wishes to apply said payment, then the Company will
apply the payment to each entity based on the ratio of the entrty balance to the
total account balance.
NOTICE
TTIE INFORMATION CONTAINED IN THIS DOCI.JMENT IS SUBJECT TO CHANGE.
TRANSMITTAL NO. 2O-06-SID
(M)
I(to
5. Payment of bills for telephone service may be made by any means mutually
acceptable to the customer and the company. Payment which is not honored or
paid by the customer's designated financial institution will be considered as
nonpayment.
6. Customers have the following options as to the method of paying bills for
telephone service:
. At any Company payment depository location.. At the office of any authorized payment agent of the Company.. By U.S. Mail, by check or money order only.. Through an agent of the customer.. By electronic funds transfer.
7. Payments received by the Company on or before the due and payable date on the
customer's bill will be considered timely, provide the following billing
information is remitted with payment:
. Customer's name.. Customer's telephone number.. Customer's customer code.. Customer's account type.. Amount of payment.
8. Payments received by the Company after the due and payable date on the
customer's bill, but at least one day before the termination date on the suspension
notice, may result in discontinuance of the customer's service unless the following
billing information is remitted with payment:
' All of the items enumerated in 7., and. The final payment date before discontinuance for nonpayment.
(M) Material previously appeared on Page 32, Release 2.
s I I)20 2()-()6
Qwest Corporation dlbla CenturyLink QCExchange and Network
Services Catalog No. I Sscrtox 6
Page 4l
SournpRx Ipxro Release 3
Issued: 07-22-2020 Effective: 08-14-2020
6. Mrsslcr TnlrcoprMuNrcATrox SrRvtco
6.3
6.3.18
Oruox.lr, SoRvrcn OrrpruNcs
C,rr,r,rxc CoNxrcuoN Pr,lNs (Coxr'o)
B. Terms and Conditions
l. These Plans are not available with the following:
' Information Delivery Service sponsor charges. Other Company Discount Calling Plans. Other Company MTS Discount Plans. Toll Only Accounts
2. When the business customer initially subscribes to or disconnects this service, if
a partial month is billed, the customer's minutes and monthly rate will be
prorated. When a residence customer initially subscribes to this service, the
customer's minutes and monthly rate will be prorated. Final bills for
disconnection of residence service will be rendered in accordance with
Section 2.3.2.4.
3. These Plans are available on an account level basis, where one or more lines are
billed to the same account.
4. Where the customer has one account which includes multiple lines, these Plans
apply to total usage of combined lines.
5. These Plans apply to all intraLATA dial station-to-station, calling card, operator-
assisted and pay telephone originated calls (where the call is billed to the
customer's telephone number) unless otherwise specified.
6. These Plans are available (where billing capabilities exist) to all business,
residence and PAL accounts with the restrictions and limitations set forth
elsewhere.
7. The rates and charges for this service are in addition to the rates and charges for
the local exchange service with which it is associated.
8. The minimum service period is one month.
9. Nonrecurring charges do not apply.
-s I l) 2020-06
NOTICE
TIIE INFORMATION CONTAINED INTHIS DOCUMENTIS SUBJECTTO CHANGE.
TRANSMITTAL NO. 2O-06-SID
(c)
(N)
I(N)