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HomeMy WebLinkAboutTrinsic Communications Inc Tariff No 3.pdfTrinsic Communications, Inc.Idaho Tariff No. Original Title Page This Idaho Tariff No.3 by Trinsic Communications, Inc., formerly known as Z- Tel Communications, cancels and replaces, in its entirety, the current tariff on fIle with the Commission Idaho Tariff No.1, issued by Z- Tel Communications, Inc. IDAHO LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF Trinsic Communications, Inc. This tariff contains the descriptions, regulations, and rates applicable to the provision of local exchange and interexchange telecommunications services provided by Trinsic Communications, Inc. with principal offices at 601 South Harbour Island Boulevard, Suite 220, Tampa, Florida 33602 for services furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours, at the Company s principal place of business. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 8o~e, Idaho Etfective: January I:'200S-- - . ,.Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Preface 3rd Revised Page 2 Cancels 2nd Revised Page 2 CHECK SHEET Pages of this tariff are effective as of the date shown at the bottom of the respective page( s). Original and revised pages as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. SECTION PAGE REVISION SECTION PAGE REVISION SECTION PAGE REVISION Title Original Original Original Preface Original Original Original Preface 3rd Revised Original Original Preface 2nd Revised Original 1 st Revised Preface Original Original 1 st Revised Preface Original Original 1 st Revised Preface Original Original 1 st Revised Original Original 1 st Revised Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original 1 st Revised Original Original Original Original Original 2nd Revised Original Original Original Original Original Original Original Original Original Original Original Original Original Original Idaho Public Utilities CommissionOmce of the SecretaryOriginalOriginalACCEPTED FOR FILING 1st Revised 1st Revised DEC 1 - 2006 * included in this filing.Boise. ldatto Issued: November 14 2006 Effective: December 1 , 2006 Issued by:Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 ID1O601 Trinsic Communications, Inc.Idaho Tariff No. 3 Preface 2nd Revised Page 3 Cancels 1 s1 Revised Page 3 CHECK SHEET Pages of this tariff are effective as of the date shown at the bottom of the respective page(s). Original and revised pages as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. SECTION P AGE REVISION SECTION P AGE REVISION Original 1 st Revised 1 st Revised 1 st Revised Original Original 1 st Revised Original Original 1 st Revised Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original * included in this filing. SECTION P AGE REVISION Original Original Original Original Original Original Original Original Original Original Original Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 2 0 2005 Boise. Idaho Issued: May 10, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: May 20, 2005 id1O503 Trinsic Communications, Inc.Idaho Tariff No. 3 Preface Original Page 4 EXPLANA TION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS TARIFF The following symbols shall be used in this tariff for the purpose indicated below: (C) (D) (I) (M) (N) (R) (S) (T) To signify changed regulation. To signify discontinued rate or regulation. To signify increased rate. To signify a move in the location of text. To signify new rate or regulation. To signify reduced rate. To signify reissued matter. To signify a change in text but no change in rate or regulation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho .... -,- ,.,...,--~-,_.". _.. Issued: December 20,2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Preface Original Page 5 APPLICA TION OF TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-user local exchange communications services by Trinsic Communications, Inc., hereinafter referred to as the Company, to Customers within the state of Idaho. Trinsic s services are furnished subject to the availability of facilities and subject to the terms and conditions set forth herein. This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is available for review at the main office of Trinsic Communications, Inc. at 601 South Harbour Island Boulevard, Suite 200, Tampa Florida 33602. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG , . JAN 1 - 2005 ,,-. . Boise, Idaho ""-'-.......-...- ............... "- Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Preface Original Page 6 TARIFF FORMAT A. Page Numbering - Page numbers appear in the upper right comer of the page. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14. B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because of various suspension periods, deferrals, etc., the most current page number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the page currently in effect. C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1. 1. LA. 1.1.A. 2. 1. LA. l.(a). 1.1.A.1.(a). (a).I.(i). 1.(a).I.(i).(1 ). D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i., the format, etc. remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Botse, Idaho .._...~_._.. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 1 Original Page 1 SECTION 1.0 - DEFINITIONS Access Line - An arrangement from a local exchange telephone company or other common carrier, using either dedicated or switched access, which connects a Customer s location to Carrier s location or switching center. Account - A Company accounting category containing up to two (2) residential local exchange access lines billed to the same Customer at the same address. The second or non-primary local exchange access line will share any call allowance of the primary local exchange access line. The second or non-primary local exchange access line therefore will not be provisioned to include a separate call allowance structure. No features are provided with the second or non-primary local exchange access line. Account Codes - Permits Centrex Stations and attendants to dial an account code number of up to eight digits. For use when placing calls over facilities arranged for Automatic Message Accounting (AMA) recording. The account or project number must be input prior to dialing the called number. Advance Payment - Part or all of a payment required before the start of service. Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service of the Customer. Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - Idaho Public Utilities Commission. Common Carrier - An authorized company or entity providing telecommunications services to the public Company - Trinsic Communications, Inc., the issuer of this tariff. Customer - The person, firm or corporation that orders service and is responsible for the payment of charges and compliance with the terms and conditions of this tariff. Customer Premises - A location designated by the Customer for the purposes of connecting to the Company serVIces. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effe~w~ p J~~ qff~ie\, tt~~~sion Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005IDLO501 Boise, Idaho , "', . .' ',';'! ,.:. ::-:0 :::..' Trinsic Communications, Inc.Idaho Tariff No. Section 1 Original Page 2 SECTION 1.0 - DEFINITIONS, (CONT' Customer Terminal Equipment - Terminal equipment provided by the Customer. Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges. End Office - The LEC switching system office or serving wire center where Customer station loops are terminated for purposes of interconnection to each other and/or to trunks. Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls dialed by the Customer are automatically routed to the Company s network. Presubscribed Customers may also route interexchange calls to the Company s network by dialing an access code supplied by the Company. Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LA T A. ICB - Individual Case Basis. IXC or Interexchange Carrier- A long distance telecommunications services provider. Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or other network and/or switching capability shortages. Nor shall Interruption include the failure of any service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of non-payment of bills, unlawful or improper use of the Carrier s facilities or service, or any other reason covered by this Tariff or by applicable law. LA T A - A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. TariffF. No., or its successor tariff(s). LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also served by the Company. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: '~~AIf!I"u~Ii! ,~Rt ~~ Commission Office of the Secretary ACCEPTED FOR FILING J ~~Lt501 2005 Boi.se, Idaho ;, ::;::, , C,,-"H ~' ,;. , Trinsic Communications, Inc.Idaho Tariff No. Section 1 Original Page 3 SECTION 1.0 - DEFINITIONS, (CONT' Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. MOU - Minutes of Use. NECA - National Exchange Carriers Association. Non-Recurring Charge ("NRC") - The initial charge, usually assessed on a one-time basis, to initiate and establish service. PBX - Private Branch Exchange PIN - Personal Identification Number. See Authorization Code. Point of Presence ("POP") - Point of Presence Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the agreed upon duration of the service. Service - Any means of service offered herein or any combination thereof. Service Order - The written request for Company services executed by the Customer and the Company in the format devised by the Company. The signing of a Service Order Form by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff. Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used in calculation of airline mileage. Shared Inbound Calls - Refers to calls that are terminated via the Customer s Company-provided local exchange line. Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer s local telephone lines are presubscribed by the Company to the Company s outbound service such that" 1 + 1 O-digit number" calls are automatically routed to the Company s or an IXC's network. Calls to stations within the Customer s LATA may be placed by dialing "10XXX" or "10IXXXX" with 1 + 10-digit number. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 Idaho Public Utilities 'Commission Office of the Secretary ACCEPTED FOR FILING J AN I - 2mJ50501 Boise, Idaho ,. '- " Trinsic Communications, Inc.Idaho Tariff No. Section 1 Original Page 4 SECTION 1.0 - DEFINITIONS, (CONT' Station - The network control signaling unit and any other equipment provided at the Customer s premises which enables the Customer to establish communications connections and to effect communications through such connections. Subscriber - The person, firm, partnership, corporation, or other entity who orders telecommunications service from Trinsic. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. Switched Access Originationffermination - Where access between the Customer and the interexchange carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a LEC-provided business or residential access line. The cost of switched Feature Group access is billed to the interexchange carrier. Terminal Equipment - Any telecommunications equipment other than the transmission or receiving equipment installed at a Company location. Trinsic - Trinsic Communications, Inc., issuer of this tariff. Usage Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho "--.'-'----'--. .'-' .....-. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 1 SECTION 2.0 - REGULATIONS Undertaking of the Company 1.1 Scope The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with two-way information transmission between points within the state of Idaho. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own customers. Shortage of Equipment or Facilities The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company s control. The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 . . Effective: January 1 , 2005 . -_ IDLO50 1 Idaho Tariff No. 3 Section 2 Original Page 2 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Terms and Conditions Service is provided on the basis of a minimum period of one month, 24-hours per day. For the purpose of computing charges in this tariff, a month is considered to have 30 days. Except as otherwise stated in this tariff, Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. At the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month-to-month basis at the then current rates unless terminated 'by either party upon notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. In any action between the parties to enforce any provision of this tariff, the prevailing party shall be entitled to recover its legal fees and court costs from the non-prevailing party in addition to other relief a court may award. Service may be terminated upon written notice to the Customer if: the Customer is using the service in violation of this tariff; or the Customer is using the service in violation of the law. This tariff shall be interpreted and governed by the laws of the state of Idaho regardless of its choice of laws provision. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho EffectIve: January 1 , 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 3 SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' 1.3 Terms and Conditions, (Cont' Any other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalty, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho .. .. .--....-."...._- .. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Idaho Tariff No. Section 2 Original Page 4 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' 1.4 Limitations on Liability Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (1) the furnishing of its services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or (2) the failure to furnish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 2. Except for the extension of allowances to the Customer for interruptions in service set forth in Section 2., the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption, failure to provide any service or any failure in or breakdown of facilities associated with the service. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~e, Idaho -. -.-..--.- .. Effecti ve: January 1 , 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 5 SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Limitations on Liability, (Cont' The Company shall be indemnified and saved harmless by the Customer from and against all loss, liability, damage and expense, including reasonable counsel fees, due to: Any act or omission of: (a) the Customer, (b) any other entity furnishing service, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; Any delay or failure of performance or equipment due to causes beyond the Company s control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes; national emergencies, insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action of any governing authority or agency thereof; Any unlawful or unauthorized use of the Company s facilities and services; Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights arising from or in connection with the material transmitted by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services; Breach in the privacy or security of communications transmitted over the Company s facilities; Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, idaho ~_.__._,_..__._... ,'........ - Effective: January 1 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 6 SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Limitations on Liability, (Cont' (Cont' Changes in any of the facilities, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company s liability is limited as set forth in paragraph A. of this Subsection 2.1.4. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof; Injury to property or injury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer facilities or equipment connected, or to be connected to the Company s facilities; Any noncompletion of calls due to network busy conditions; Any calls not actually attempted to be completed during any period that service is unavailable; And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to the use of the Company s services or facilities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho _,~~~..~.........".,........ ~.._.-._. ... ..... '... ._. ...- Effective: January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL050 1 Idaho Tariff No. Section 2 Original Page 7 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' 1.4 Limitations on Liability, (Cont' The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. The Company makes no warranties or representations, EXPRESS OR IMPLIED either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. Failure by the Company to assert its rights pursuant to one provision of this rate sheet does not preclude the Company from asserting its rights under other provisions. Directory Errors - In the absence of gross negligence or willful misconduct, no liability for damages arising from errors or mistakes in or omissions of directory listings, or errors or mistakes in or omissions of listing obtainable from the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An allowance for errors or mistakes in or omissions of published directory listings or for errors or mistakes in or omissions of listing obtainable from the directory assistance operator shall be at the monthly tariff rate for each listing, or in the case of a free or no-charge directory listing, credit shall equal two times the monthly tariff rate for an additional listing, for the life of the directory or the charge period during which the error, mistake or omission occurs. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise. Idaho ~,~.-...- .., ... j Effective: January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 8 SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Limitations on Liability, (Cont' With respect to Emergency Number 911 Service: This service is offered solely as an aid in handling assistance calls in connection with fire, police and other emergencies. The Company is not responsible for any losses, claims, demands, suits or any liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person for any personal injury or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused by: (1) mistakes, omissions, interruptions, delays, errors or other defects in the provision of service, or (2) installation, operation, failure to operate, maintenance, removal, presence, condition, local or use of any equipment and facilities furnishing this service. Neither is the Company responsible for any infringement, nor invasion of the right of privacy of any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 911 service features and the equipment associated therewith, or by any services furnished by the Company, including, but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing emergency 911 service, and which arise out of the negligence or other wrongful act of the Company, the Customer, its users, agencies or municipalities, or the employees or agents of anyone of them. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Bo~se, Idaho ,- ,.,. '__'"-..___ Effective: January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 9 SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' 1.4 Limitations on Liability, (Cont' With respect to Emergency Number 911 Service, (Cont' When a Customer with a nonpublished telephone number, as defmed herein, places a call to the emergency 911 service, the Company will release the name and address of the calling party, where such information can be determined, to the appropriate local governmental authority responsible for emergency 911 service upon request of such governmental authority. subscribing to service under this rate sheet, the Customer acknowledges and agrees with the release of information as described above. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court' responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Notification of Service-Affecting Activities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, 'danG Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 --,- Effective: January 1 , 2005 .., j IDLO50 1 Idaho Tariff No. Section 2 Original Page 10 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Provision of Equipment and Facilities The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the regulations contained in this tariff. The Company does not guarantee availability by any such date and shall not be liable for any delays in commencing service to any Customer. The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which it was provided. The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company s agents or employees to the Premises of the Customer when the service difficulty or trouble report results from the use equipment or facilities provided by any party other than the Company, including but not limited to the Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho , "'-'--'.--...,-. '. _.... Effective: January 1 , 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Provision of Equipment and Facilities, (Cont' The Company shall not be responsible for the installation, operation, or maintenance of any Customer-provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: (1)the transmission of signals by Customer-provided equipment or for the quality of, or defects in, such transmission; or (2)the reception of signals by Customer-provided equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho .. ,._._ Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Pa~ SECTION 2.0 - REGULATIONS, (CONT' Undertaking of the Company, (Cont' Non-routine Installation At the Customer s request, installation and/or maintenance may be performed outside the Company s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer s request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. Special Construction Subject to the agreement of the Company and to all of the regulations contained in this tariff, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is that construction undertaken: where facilities are not presently available, and there is no other requirement for the facilities so constructed; of a type other than that which the Company would normally utilize in the furnishing of its services; over a route other than that which the Company would normally utilize in the furnishing of its services; in a quantity greater than that which the Company would normally construct; on an expedited basis; on a temporary basis until permanent facilities are available; involving abnormal costs; or in advance of its normal construction. Ownership of Facilities Title to all facilities provided in accordance with this rate sheet remains in the Company, its partners, agents, contractors or suppliers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 200) Bo.se, Idano Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effectt y~~~l!l.I)Jlary 1 , 2005 IDLO501 Idaho Tariff No. 3 Section 2 Original Page 13 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Prohibited Uses The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. The Company may require applicants for service who intend to use the Company s offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company s offerings complies with relevant laws and Commission regulations, policies, orders, and decisions. The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. A customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this tariff will apply. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Jdaho Effective: January 1~-2005 .. . .----- Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 14 SECTION 2.0 - REGULATIONS, (CONT' Obligations of the Customer General The Customer is responsible for making proper application for service; placing any necessary order, complying with tariff regulations; payment of charges for services provided. Specific Customer responsibilities include, but are not limited to the following: the payment of all applicable charges pursuant to this tariff; damage to or loss of the Company s facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; providing at no charge, as specified from time to time by the Company, any needed personnel, equipment space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air condi- tioning necessary to maintain the proper operating environment on such premises; obtaining, maintaining, and otherwise having full responsibility for all rights-of-way and conduits necessary for installation of fiber optic cable and associated equipment used to provide Communication Services to the Customer from the cable building entrance or property line to the location of the equipment space described in 2.1(C. Any and all costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company-provided facilities, shall be borne entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho --"""'-..'.'". '...----,--_.. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Idaho Tariff No. Section 2 Original Page 15 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Obligations of the Customer, (Cont' General, (Cont' providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company s facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company s opinion, injury or damage to the Company s employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g. asbestos) prior to any construction or installation work; complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of-way for which Customer is responsible under Section 2.1D.; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; not creating, or allowing to be placed, any liens or other encumbrances on the Company s equipment or facilities; and making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Bo~se, Idemo Effective: Jahu-aryT:""200S- .' --.--Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Idaho Tariff No. Section 2 Original Page 16 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Obligations of the Customer, (Cont' Liability of the Customer The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company s negligence or intentional misconduct. To the extent caused by any negligent or intentional act of the Customer as described in A., preceding, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees, for (1) any loss, destruction or damage to property of any third party, and (2) any liability incurred by the Company to any third party pursuant to this or any other rate sheet of the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided by the Company to such third party. The Customer shall not assert any claim against any other Customer or user of the Company s services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this rate sheet including but not limited to mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this rate sheet is intended either to limit or to expand Customer s right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boi-se, Idaho ........_"...._...-,~-_.... ." ... .~ ..,-- Effective: January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 17 SECTION 2.0 - REGULATIONS, (CONT' Customer Equipment and Channels General A User may transmit or receive information or signals via the facilities of the Company. The Company s services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A User may transmit any form of signal that is compatible with the Company s equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. Station Equipment Terminal equipment on the User s Premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the User. The User is responsible for the provision of wiring or cable to connect its terminal equipment to the Company Point of Connection. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company s employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer s expense subject to prior Customer approval of the equipment expense. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2Ull) ~... Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Idaho Tariff No. Section 2 Original Page 18 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Customer Equipment and Channels, (Cont' Interconnection of Facilities Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communication Services and the channels, facilities, or equipment of others shall be provided at the Customer s expense. Communication Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers that are applicable to such connections. Facilities furnished under this tariff may be connected to Customer-provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all User-provided wiring shall be installed and maintained in compliance with those regulations. Users may interconnect communications facilities that are used in whole or in part for interstate communications to services provided under this tariff only to the extent that the user is an is "End User , as defined in Section 69.2(m), Title 47, Code of Federal Regulations (1992 edition). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 200j 8o.se, Idaho ' ... .. ....... . - .. .. ~.. Effective: January 1 , 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 19 SECTION 2.0 - REGULATIONS, (CONT' Customer Equipment and Channels, (Cont' Inspections Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth in Section 2.4.2A. for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bojse, Idaho "._...._.._""-.__.,.._.__...._-_._... --..... .,..".... Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 20 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements Payment for Service The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Authorized Users by the Customer, regardless of whether those services are used by the Customer itself or are resold to or shared with other persons. The Customer is responsible for payment of any sales, use, gross receipts, excise, access or other local, state, federal and 911 taxes, charges or surcharges (however designated) (excluding taxes on Company s net income) imposed on or based upon the provision, sale or use of Network Services. The security of the Customer s PIN is the responsibility of the Customer. All calls placed using a PIN shall be billed to and shall be the obligation of the Customer. The Customer shall not be responsible for charges in connection with the unauthorized use of PIN s arising after the Customer notifies the Company of the loss, theft, or other breach of security of such PINs. Customers will only be charged once, on either an interstate or intrastate basis, for any nonrecurring or usage based charges. Billing and Collection of Charges The Customer is responsible for payment of all charges incurred by the Customer or other Authorized Users for services and facilities furnished to the Customer by the Company. Nonrecurring charges are due and payable within thirty (30) days after the invoice date, unless otherwise agreed to in advance. The Company shall present invoices for recurring charges monthly to the Customer in advance of the month in which service is provided, and Recurring Charges shall be due and payable within thirty (30) days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho ._,_. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 21 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' ------- Billing and Collection of Charges, (Cont' When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated pro rata based on the actual number of days in the month. Billing of the Customer by the Company will begin on the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Service Order. Billing accrues through and includes the day that the service, circuit arrangement or component is discontinued. If any portion of the payment is not received by the Company, or if any portion of the payment is received by the Company in funds that are not immediately available within twenty (20) days of the mail date on the bill, then a late payment penalty shall be due the Company. The late payment penalty shall be that portion of the payment not received by the date due minus any charges billed as local taxes multiplied by 1.5%. The Customer will be assessed a charge of twenty dollars ($20.00) for each check or other payment type submitted by the Customer to the Company that a bank or other financial institution refuses to honor. If service is disconnected by the Company in accordance with Section 2. following and later restored, restoration of service will be subject to all applicable installation charges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho -~.._-........-.--........ ,. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Idaho Tariff No. Section 2 Original Page 22 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' Disputed Bills In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Company may require the Customer to pay the undisputed portion of the bill to avoid discontinuance of service for non-payment. The Customer must submit a documented claim for the disputed amount. The Customer will submit all documentation as may reasonably be required to support the claim. All claims must be submitted to the Company within a reasonable period of time after receipt of billing for those services and in accordance with Idaho law. If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim thereafter. Unless disputed the invoice shall be deemed to be correct and payable in full by the Customer. If the Customer is unable to resolve any dispute with the Company, then the Customer may file a complaint with the Idaho Public Utilities Commission, 472 West Washington, P.O. Box 83720, Boise ID 83720-0074; 208-334-0300 or 1-800- 432-0369. If the dispute is resolved in favor of the Customer and the Customer has withheld the disputed amount, no interest, credits or penalties will apply. Advance Payments To safeguard its interests, the Company may require a Customer to make an advance payment before services and facilities are furnished. The advance payment will not exceed an amount equal to the nonrecurring charge(s) and one (1) month's charges for the service or facilities. The advance payment will be applied to the first full billing cycle statement and additional one (1) month advance payment will be required for each subsequent month. Advance payments do not accrue interest. An advance payment may be required in addition to a deposit. Deposits Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 The Company does not collect Customer deposits. Botse, Idaho .. ...-.. ---'-'-~-""'.- ~..._- .--- Effecti ve: January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 23 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' Discontinuance of Service Service may be disconnected after seven (7) days written notice for any of the following reasons: The Customer did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. The Customer failed to make a security deposit or obtain a guarantee when one is required. The Customer failed to abide by the terms of a payment arrangement. The Customer misrepresented the Custoemr s identity for the purpose of obtaining telephone service. The Company determines as prescribed by relevant state or other applicable standards that the Csutomer is willfully wasting or interfering with service through improper equipment or otherwise. The Customer is using service(s) for which the Customer did not apply. At least 24 hours before actual termination, the Company will attempt to contact the Customer affected to apprize the Customer of the proposed termination action and steps to take to avoid or delay termination. Service will not be terminated in the event that a formal or informal complaint concerning termination is filed wtih the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho . . _ HO"' Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 24 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' Discontinuance of Service, (Cont' Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Service may be disconnected without notice and without incurring any liability for any of the following reasons: A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. The company is ordered to terminate service by any court, the Commission or any other duly authorized public authority. In the event of fraudulent use of the Company s network, where the service(s) was (were) obtained, diverted or used without the authorizatin or knowledge of the Company, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement of this provision. The Company has tried diligently to meet the notice requirements but has ben unsuccessful in its attempt to contact the Customer affected. The Customer has misrepresented the Customer s identify for purposes of obtaining telephone service and has no or an inadequate security deposit on file with the Company and has an outstanding ibll exceeding $100. Upon the Customer s insolvency, assignment for the benefit of creditors filing for bankruptcy or reorganization, or failing to discharge an involuntary petition within the time permitted by law. Upon the Company s discontinuance of service to the Customer under Section 2.6 A. or 2.6 B., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges that would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable (discounted to present value six percent). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho Eff~ctive: January . ~~.- ..-'.,-- -,-. IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 25 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' Cancellation of Application for Service Applications for service cannot be canceled without the Company s agreement. Where the Company permits a Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced (all discounted to present value at six percent). Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company, less net salvage, applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. The special charges described in 2.7 A. through 2.7 C. will be calculated and applied on a case-by-case basis. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho . - "'."'.'---_.. ---...-. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 27 SECTION 2.0 - REGULATIONS, (CONT' Payment Arrangements, (Cont' Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer s installation fee shall be adjusted accordingly. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 '-'-'-" ".'--- ..-- '.. ..,--,. Bo.se, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 28 SECTION 2.0 - REGULATIONS, (CONT' Allowances for Interruptions in Service Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth in 2.1 for the part of the service that the interruption affects. General Service Outage: A credit allowance will be given when service is interrupted, except as specified below. A service is interrupted when it becomes inoperative to the Customer, e., the Customer is unable to transmit or receive, because of a cross- talk, static or other transmission problem, the Company will respond to a Customer report of such a "service outage" in accordance with IDAPA 31.41.01 Rule 503. Customer s bills will be appropriately and automatically credited pursuant to the terms of Rule 503. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho ....-.......,-....'..' -- Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 29 SECTION 2.0 - REGULATIONS, (CONT' Allowances for Interruptions in Service, (Cont' General, (Cont' Receipt and Recording of Reports: The Company will provide for the receipt of Customer trouble reports at all hours and make a full and prompt investigation of and response to all reports. The Company will maintain an accurate record of trouble reports made by its Customers. This record will include accurate identification of the Customer or service affected, the time, date and nature of the report, the action taken to clear the trouble or satisfy the Customer, and the date and time of trouble clearance or other disposition. This record will be available to the Commission or its authorized representatives upon request at any time within two (2) years of the date of the record. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho Effective: January-2005 ., .,... Issued: December 20,2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 30 SECTION 2.0 - REGULATIONS, (CONT' Allowances for Interruptions in Service, (Cont' General, (Cont' Repair Commitments: Commitments to the Customer for repair service will be set in accordance with Rule 503. The Company will make every reasonable attempt to fulfill repair commitments to its Customers. Customers will be timely notified of unavoidable changes. Failure to meet a repair commitment does not relieve the Company of the credited provisions in Rule 503.01, unless the Customer fails to keep an appointment the Customer agreed to when the original commitment was made. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boi.se, Idaho '--'.-,.-...-.... - .-..-.--.... Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 31 SECTION 2.0 - REGULATIONS, (CONT' Allowances for Interruptions in Service, (Cont' General, (Cont' Restoration of Service: When the company providing local exchange is informed by a Customer of a local exchange service outage, the Company will: restore service within sixteen (16) hours after the report of the outage if the Customer notifies the Company that the service outage creates an emergency for the Customer, or restore service within twenty-four (24) hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight (48) hours or by 6:00 p.m. on the following Monday, which ever is sooner. If the Company does not restore service within the times required by this subsection, the Company will credit the Customer s account for an amount equal to the monthly rate for one (1) month of basic local exchange service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Bo.se, Idaho ..-..--.----- .-.... Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 IDLO50 1 Idaho Tariff No. Section 2 Original Page 32 Trinsic Communications, Inc. SECTION 2.0 - REGULATIONS, (CONT' Allowances for Interruptions in Service, (Cont' General, (Cont' Extenuating Circumstances: Following disruption of local exchange service caused by natural disaster or other causes not within the Company s control and affecting large groups of Customers, or in conditions where the personal safety on an employee would be jeopardized, the Company is not required to provide the credit referred to in Subsection 503.01 as long as it uses reasonable judgment and diligence to restore service, giving due regard for the needs of various Customers and the requirements of the telecommunications service priority (TSP) program ordered in FCC Docket 88- 341. When a Customer causes the Customer s own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the Company determines that the outage is attributable to the Customer s own equipment or inside wire, the Company is not required to provide to that Customer the credit referred to in Subsection 503.01. Compliance Standard: Each month at least ninety percent (90%) of out-of-service trouble reports will be cleared in accordance with Subsection 503.01 and 503.02. The Company will keep a monthly service record as described in Subsection 502. and will notify the Commission whenever the record indicates the ninety percent (90%) level has not been met for a period of three (3) consecutive months. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho Effective: January 1 , 2005 . .'" - - Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 33 SECTION 2.0 - REGULATIONS, (CONT' Cancellation of Serviceffermination Liability If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption (as defined in Section 2.1 above), the Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2. Termination Liability The Customer s termination liability for cancellation of service shall be equal to: all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Customer; plus any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Customer; plus all Recurring Charges specified in the applicable Service Order Tariff for the balance of the then current term discounted at the prime rate announced in the Wall Street Journal on the third business day following the date of cancellation; minus a reasonable allowance for costs avoided by the Company as a direct result of the Customer s cancellation. Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: to any subsidiary, parent company or affiliate of the Company; or pursuant to any sale or transfer of substantially all the assets of the Company; or Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 pursuant to any financing, merger or reorganization of the Company. BoJse, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effectiye: January 1 , 2005 . --.... '-"--' ".. . ... ... .-.. ""-- IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 34 SECTION 2.0 - REGULATIONS, (CONT' Customer Liability for Unauthorized Use of the Network Unauthorized use of the network occurs when a person or entity that does not have actual, apparent, or implied authority to use the network, obtains the Company s services provided under this rate sheet. Customer Liability for Fraud and Unauthorized Use of the Network The Customer is liable for the unauthorized use of the network obtained through the fraudulent use of a Company calling card, if such a card is offered by the Company, or an accepted credit card, provided that the unauthorized use occurs before the Company has been notified. A Company calling card is a telephone calling card issued by the Company at the Customer s request, which enables the Customer or user(s) authorized by the Customer to place calls over the Network and to have the charges for such calls billed to the Customer s account. An accepted credit card is any credit card that a cardholder has requested or applied for and received, or has signed, used, or authorized another person to use to obtain credit. Any credit card issued as an renewal or substitute in accordance with this paragraph is an accepted credit card when received by the cardholder. The Customer must give the Company written or oral notice that an unauthorized use of a Company calling card or an accepted credit card has occurred or may occur as a result of loss, and/or theft. The Customer is responsible for payment of all charges for calling card services furnished to the Customer or to users authorized by the Customer to use service provided under this rate sheet, unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customer service or Customer-provided equipment by third parties, the Customer s employees, or the public. The liability of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized user before notification to the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~e, Idaho .. --...........,..........._ Effective:January 1 , 2005Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 2 Original Page 35 SECTION 2.0 - REGULATIONS, (CONT' Notices and Communications 10.1 The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications, except that the Customer may also designate a separate address to which the Company s bills for service shall be mailed. 10.2 The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. 10.Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 10.4 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. Taxes, Fees and Surcharges The Company reserves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer, where permitted by law. Taxes and fees include, but are not limited to: Federal Excise Tax, State Sales Tax, Municipal Tax, Gross Receipts Tax, Idaho Telecommunications Service Assistance Program, and Universal Service. Unless otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in this tariff and will be itemized separately on Customer invoices. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho ...___ Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 36 SECTION 2.0 - REGULATIONS, (CONT' Miscellaneous Provisions 12.Telephone Number Changes Whenever any Customer s telephone number is changed after a directory is published, the Company shall intercept all calls to the former number for at least one hundred and twenty (120) days and give the calling party the new number provided existing central office equipment will permit, and the Customer so desires. When service in an existing location is continued for a new Customer, the existing telephone number may be retained by the new Customer only if the former Customer consents in writing, and if all charges against the account are paid or assumed by the new Customer. 12.Maintenance and Operations Records Records of various tests and inspections, to include non-routine corrective maintenance actions or monthly traffic analysis summaries for network administration, necessary for the purposes of the Company or to fulfill the requirements of Commission rules shall be kept on file in the office of the Company as required under Commission rules. Customer Responsibility Cancellation by Customer Customers may cancel service verbally or in writing. The company shall hold the Customer responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the cancellation date. Customers that cancel the primary local exchange line will have the entire Account disconnected, including any secondary line and all associated features. In the event the Customer executes a term commitment agreement with the Company, the Customer must cancel service and terminate the agreement in accordance with the agreement terms. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 . . Bo.se, Idaho - -, .- Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 2 Original Page 37 SECTION 2.0 - REGULATIONS, (CONT' Toll-Free Services 14.1 The Company will make every effort to reserve toll free (i. , " 800/888") vanity numbers for Customers, but makes no guarantee or warranty that the requested number(s) will be available. 14.2 The Company will participate in porting toll free numbers only when all charges incurred as a result of the toll free number have been paid. 14.Toll free numbers shared by more than one Customer, whereby individual Customers are identified by a unique Personal Identification Number, may not be assigned or transferred for use with service provided by another carrier. Subject to the limitations provided in this tariff the Company will only honor Customer requests for a change in Responsible Organization or toll free service provider for toll free numbers dedicated to the sole use of that single Customer. 14.4 If a Customer who has received a toll free number does not subscribe to toll free service within thirty (30) days, the Company reserves the right to make the assigned number available for us by another Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Bo.se, Idaho ' ....-- ..,,-~.... "" Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 3 Original Page 1 SECTION 3.0 - SERVICE AREAS Exchange Service Areas Local exchange services are provided, subject to availability of facilities and equipment, in areas currently served by the following Incumbent LECs: 1) Qwest. The Company will mirror the local exchange service area, not including the extended service area, of Qwest. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho .. '" -,.....".--. -- _.. ..... Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 1 SECTION 4.0 - BASIC SERVICES AND RATES Call Timing for Usage Sensitive Services Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: Calls are measured in durational increments identified for each service. All calls which are fractions of a measurement increment are rounded-up to the next whole unit. 1.2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediate carrieres). Timing terminates on all calls when the calling party hangs up or the Company s network receives an off-hook signal from the terminating carrier. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho . " ,-,.. 0' --.- ... -"" .... Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 2 SECTION 4.0 - BASIC SERVICES AND RATES Trinsic Referral Program Any existing Trinsic Customer who refers a potential customer to the Trinsic services listed below will receive a one-time credit should the referred customer subscribe to and remain a Trinsic customer for at least 30 days. The referred customer must provide the name of the existing Trinsic Customer who made the referral upon ordering the new Trinsic service. The credit is applied only once to the Customer s next scheduled bill and expires with that bill. The credit does not apply separately for interstate or intrastate service and cannot be redeemed for cash. Referral Credit $20. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boi,se, Idaho "-- ... ..:.-... - ' Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 3 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service General Trinsic offers basic local exchange service only as part of a bundle or package of telecommunications services. All packages include local service, long distance service (interstate and intrastate toll) and selected custom calling features. Voice Mail and Optional Internet access 1 may be available with some packages at an additional charge. The aforementioned services are only available as part of the bundled service offering and are not available on an individual service basis. Customers will be billed directly by the Company. The Company provides Customers with the option of obtaining a Primary Line and Secondary Line per account: Primary Line The initial residential local exchange access line per account. Secondary Line The second or additional residential local exchange access line, billed to the same address as the Primary Line, the Secondary Line will share the monthly call allowance with the Primary Line. The Secondary Line does not automatically include or share any Custom Calling Features. Feature packages may be purchased separately. Should a Customer with both lines opt to disconnect the Primary Line, the remaining Secondary Line will automatically convert to a Primary Line with all features and functionality of such, and at the Primary Line monthly recurring rate. 1 Voice mail and Internet access are not regulated by the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG JAN 1 - 2005 Boise, Idaho " ... :. ---.- I Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 4 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' General, (Cont' Network Exchange Bundled Service may include the calling features listed below: These features are offered subject to availability of suitable facilities. Certain features may not be available with all classes of services. In the event Trinsic adds custom calling features to its Network Exchange Bundled Services, such features will be available upon the tariff effective date (where technically feasible) to all new Customers. Existing Customers will be informed of the new features availability but must contact the Company to obtain the new features. Any Service Order Charges, which would normally apply, will be waived. Call Forwarding - Fixed. Busy Line No Answer - This feature, when activated, redirects attempted terminating calls to another Customer-specified line. Call originating ability is not affected by Call Forwarding - Fixed, Busy Line No Answer. The calling party is billed for the call to the called number. If the forwarded leg of the call is chargeable, the Customer with the Call Forwarding - Fixed, Busy Line No Answer is billed for the forwarded leg of the call. Calls cannot be transferred to an International Direct Distance Dialing number. Caller ID with Name - allows a Customer to see a caller s name and number previewed on a display screen before the call is answered allowing a Customer to prioritize and or screen incoming calls. Caller ID records the name, number, date and time of each incoming call- including calls that aren t answered by the Customer. Caller ID service requires the use of specialized CPE not provided by the company. It is the responsibility of the Customer to provide the necessary CPE. In areas where Caller ID with Name is not available, Caller ID, which only displays the incoming telephone number, will be substituted. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 "-"-. IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 5 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' General, (Cont' Network Exchange Bundled Service may include the calling features listed below, (cont' Call Forwarding - Variable - a Customer activated feature that automatically transfers all incoming calls from the Customer s telephone number to another dialable telephone number until the Customer deactivates the feature. If forwarded to a long distance number the Subscriber will incur the long distance charges. Call Trace -Allows a called party to initiate an automatic trace of the last call received. CallTrace is available on a usage basis only. After receiving the call which is to be traced, the Customer dials a code and the traced telephone number is automatically sent to the Company for action. The Customer originating the trace will not receive the traced telephone number. The results of the trace will be furnished only to legally constituted law enforcement agencies or authorities upon proper request by them. Call Blocking-Call Blocking allows Customer to block calls from different telephone numbers. A screening list is created by Customer either by adding the last number associated. with the line (incoming or outgoing) or by pre-selecting the telephone number to be blocked. Callers from such numbers hear an announcement that the calling party is not accepting calls and Customer s phone will not ring. The screening list may be edited and revised at Customer s discretion. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZOOS Boise, Idaho ... .-.. .... Issued: December 20,2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 6 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' General, (Cont' Network Exchange Bundled Service may include the calling features listed below, (cont' Distinctive Ring:Distinctive Ring is a feature that allows a Customer to have up to two separate phone numbers assigned to one local exchange line. Each telephone number will provide a distinctive ring on an incoming call to allow for identification of the number being called. A distinctive call waiting tone is also provided for each telephone number, where facilities permit and Customers subscribe to Call Waiting. Distinctive Ring is offered subject to availability of suitable facilities. VIP Alert - Allows a customer to program telephone numbers of selected callers, enabling the customer to distinguish certain incoming calls from all others by a distinctive ring tone. Privacy Service-A feature which intercepts calls that are marked "private" and "out of area or "unavailable" on Caller ID units. When unidentified callers dial the Subscribers number, they will receive an announcement informing them that the party they are calling does not accept calls from unidentified callers. They will receive a prompt to identify their name or state their intention and the service will then attempt to connect the call. Only if the caller responds will the call be connected. The Subscriber s Caller ID will display the platform number and the name of the service. If the Subscriber chooses not to take the call the caller will hear a message which states the Subscriber is unavailable. Privacy Service is offered subject to availability of suitable facilities. This service will be provisioned on a line-by-line basis and Customers with more than one line would need to have the service activated on each line if they want the ability to intercept unknown and blocked calls to each line. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 . .,- '-"-", . .... "-" h ~.. ...:.. - ... - i Boi.se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 7 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' General, (Cont' Call Waiting with Caller ID with Name - Call Waiting with Caller ID with Name provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in and allows a Customer to see a caller s name and number previewed on a display screen allowing a Customer to prioritize and or screen incoming calls. This feature permits the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. In areas where Caller ID with Name is not available, Caller ID, which only displays the callers telephone number, will be substituted. Speed Calling - This feature allows a user to dial selected numbers by means of an abbreviated code. This feature is available in either an 8 number or a 30 number capacity. The Speed Calling list can only accommodate a number consisting of 15 digits or less. Three Way Calling - Permits the Customer to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The Customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho ~... - Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 1 s1 Revised Page 8 Cancels Original Page 8 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' Trinsic Standard Service ** (1) Package Price for Trinsic Standard Service Primary Line, per month Secondary Line, per month Service Connection Fee, one time charge per line Primary Line Secondary Line $64.99 (I) $37.00 (I) $69. $55. Trinsic Standard Service includes the following: A monthly allowance of 100 free minutes of interstate and intrastate toll calling. For toll calls placed away from home, see Trinsic Travel Card in Section 6 of this tariff. Such travel card calls are not included in the monthly toll call allowance for Trinsic Standard Service. Calls are billed in (60) sixty second increments, with an initial billing period of (60) sixty seconds Toll calls within 100 minute allowance Per minute rate Direct Dial Access $0. Toll calls above 100 minute allowance Per minute rate Direct Dial Access $0. ** This option grandfathered effective September 30, 2002 and is available to existing customers only. # Service Connection fee waived for those customers who retain their existing telephone number when switching their service to Trinsic. (1) This service was formerly lmown as Idaho Home Edition - Standard Service. Issued: May 10, 2005 Issued by: Idaho PuM~catmHes Mrl\~~rfO05 Ron W al ters Office of the Secretary Regional Vice President ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 MAY 2 0 2DDS id1O503 Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 9 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' Trinsic Standard Service ** Trinsic Standard Service includes the following, (cont' Local line and unlimited local calling Primary Line Custom Calling Features Package: Call Forwarding, Caller ID with Name, Call Waiting with Caller ID with Name, Three-Way Calling and Speed Calling included at no charge. Secondary Line Custom Calling Features Package: (Call Waiting, CallerID Three-Way Calling and Speed Calling) may be added for $4.95 per month. Standard Service Customers will receive Member to Member Service (See Section 4.3) at no additional charge, included with the Trinsic Standard Service. Distinctive Ring Calling Feature: Monthly Recurring Charge Per Feature:$3. ** This option grandfathered effective September 30, 2002 and is available to existing customers only. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J AN IDUlitl)l Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 10 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' Member to Member Service Member to Member Service is available to all Trinsic Customers of services listed below. Member to Member allows Trinsic Customers to call other Trinsic Customers without incurring per call usage charges or depleting the bundled minutes call allowance. Calls under the Member to Member option must originate on and terminate to a telephone number presubscribed to a Trinsic Network Exchange Bundled Service. Customers are not required to identify Customers in their calling circle. Such identification will be handled by the Company s network. Member to Member calling between Trinsic Customers applies to both intrastate and interstate calling. There is no limit to the number of minutes included in Member to Member. This service is available with Trinsic services where noted in the description of each service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho . -'. -. - .. '. .'. -.-- .:- ... . Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 2nd Revised Page 11 Cancels 1 5t Revised Page 11 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' Trinsic Unlimited Service (1) Package Price for Trinsic Unlimited Primary Line, per month Secondary Line, per month Service Connection Fee, one time charge per line # Primary Line Secondary Line $85.89 (I) $49.68 (I) $69. $55. Customers may choose to handle payment through a commercial credit card arrangement. Customers will be able to access call detail and billing records on-line via the myzline.com web site. This service is for use by Residential Customers for the purpose of individual-to-individual two- way residential voice applications. If the Customer uses Trinsic Unlimited Service for non-residential purposes, including but not limited to commercial facsimile, resale telemarketing, dial-up internet connections, autodialing, three-way calling, voice chat line services, or home office use, the Company may, without notice, suspend, restrict, or cancel the Customer s service or may adjust Customer s service to another plan. Trinsic Unlimited includes the following: Unlimited toll calling. For toll calls placed away from home, see Trinsic Travel Card in Section 6 of this tariff. Such travel card calls are not included in the monthly toll call allowance for Trinsic Unlimited. Local line and unlimited local calling # Service Connection fee waived for those customers who meet the Company's enrollment criteria and who retain their existing telephone number when switching their service to Trinsic. (1) This service was formerly known as Z-LineHOME Unlimited Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 - 2006 Boise, Idaho Issued: November 14 2006 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: December 1 , 2006 ID1O60l Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 12 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' Trinsic Unlimited Service Package Price for Trinsic Unlimited Trinsic Unlimited includes the following: Primary Line Custom Calling Features Package: Call Forwarding Variable Caller ID with Name, Call Waiting with Caller ID with Name, Call Trace, Three-Way Calling and Speed Calling included at no charge. Secondary Line Custom Calling Features Package: Call Forwarding Variable, and Call Trace, Call Waiting, Caller ID, Three-Way Calling and Speed Calling may be added for $4.95 per month. Member to Member Service Calling Features The following Calling features are available at an additional monthly recurring charge: Distinctive Ring:Distinctive Ring is a feature that allows a Customer to have up to two separate phone numbers assigned to one local exchange line. Each telephone number will provide a distinctive ring on an incoming call to allow for identification of the number being called. A distinctive call waiting tone is also provided for each telephone number, where facilities permit and Customers subscribe to Call Waiting. Distinctive Ring is offered subject to availability of suitable facilities. Monthly Recurring Charge Per Feature:$3. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 13 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service ** Line Business A La Carte service is targeted at small business Customers and provides options based on the Customers calling patterns and estimated usage. Customers who subscribe to this service must designate Trinsic as the pre sub scribed carrier for local calling concurrent with enrollment for this service. TrinsicBusiness A La Carte provides Customers with the option of selecting Trinsic for toll services. Local Exchange Service Local Access Line Local Business Line Monthly Rate Service Connection Fee, one-time charge per line Per Line $29. $49. Service Connection fee is waived for those customers who retain their existing telephone number when switching their service to Trinsic. The charge will apply if additional lines are transferred to Trinsic after the initial order, **This service grandfathered effective May 31 2003 and is available to existing Customers only.(C) Issued: December 20 2004 Effective: January 1 2005 Issued b Timoth Seat Idaho P~blic Utilities Commission Office of the Secretary Vice President - Regulatory Affairs ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 . Tampa, Florida 33602 'JAN 1 - 20CtbLO501 Boise, Idaho ! I , Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 14 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Toll Service Long Distance Service Long distance service is billed in six (6) second increments. Rate Per Minute:$0.089 Long Distance Calling Packs Customers may choose to purchase Long Distance Calling Packs which provide a set number of long distance calling minutes for a flat rate per month. Toll Free Service is not included in Long Distance Calling Packs. Minutes above the purchased Calling Pack are billed in six (6) second increments. LD Minutes LD Minutes Pack Monthly Rate Intrastate Overage $59.00 $0.079 $245.00 $0.069 000 Long Distance Minutes Pack 000 Long Distance Minutes Pack **This service grandfathered effective May 2003 and is available to existing Customers only. Issued: December 20 2004 Effective: January 1 , 2005 Issued by: Timothy Seat Idaho P~blic Utilities Commission Office of the SecretaryVIce PresIdent - Regulatory Affairs ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 JAN 1 - ZOO5DL0501 Boise, Idaho (C) Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 15 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Toll Free Service Toll Free Service is available to Customers for incoming calls. Calls originate from any interstate or intrastate location over a toll free number and terminate to a Customer-provided business switched access line. TrinsicBusiness A La Carte Customers who migrate their long distance service to another carrier, but who retain Trinsic as the local service provider will keep Trinsic Toll Free Service until such time as that service is specifically identified as having migrated to another carrier. Call charges are billed to the Subscriber rather than to the originating caller. Rates are neither time-of-day sensitive nor mileage sensitive. Calls are billed in six (6) second increments. Rates are not mileage or time-of-day sensitive. A Monthly Recurring Charge applies in addition to usage rates. Rate per minute:$0.069 Monthly Recurring Charge Per toll free access line $3. Toll Free Service Installation Vanity Toll Free Number Search $20. $ 9. **This service grandfathered effective May 2003 and is available to existing Customers only.(C) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 ___ .Effective: January 1, 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 16 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Business Network Rate Service Business Network Rate Service is available to Trinsic business Customers for outbound calling from presubscribed lines. This service allows Z-Line Business A La Carte Customers presbuscribed to Trinsic for long distance service to call other Trinsic Customers without depleting the call allowance for the plan the Customer has chosen. Call may be made to other Trinsic business Customers or to Trinsic residential Customers. Calls are billed in six (6) second increments after the initial minimum period of six (6) seconds and originate and terminate on Customer- provided switched access lines. Rates are not mileage or time-of-day sensitive. Rate per minute:$0.039 **This service grandfathered effective May 31 2003 and is available to existing Customers only.(C) Issued: December 20 2004 Effective: January 1 , 2005 Issued by: Timothy Seat Idaho Public Utilities Commission Vice President - Regulatory Affairs ~ Off!ce of the Secretary 601 South Harbour Island Boulevard Suite 228' CEPTED FOR FILING Tampa, Florida 33602 JAN 1 - 200~L0501 Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 17 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Calling Features These features are offered subject to availability of suitable facilities. TrinsicBusiness A La Carte may include the calling features listed below: Call Forwarding - Fixed - Call Forwarding- Fixed, when activated, redirects attempted terminating calls to another Customer-specific line. The Customer may have to activate and deactivate the forwarding function and specify the desired terminating telephone number during each activation procedure. Call originating ability is not affected by Call Forwarding-Fixed. The calling party is billed for the call to the called number. If the forwarded leg of the call is chargeable, the Customer with the Call Forwarding-Fixed is billed for the forwarded leg of the call. Calls cannot be transferred to an International Direct Distance Dialing number.. Speed Calling - This feature allows a user to dial selected numbers by means of an abbreviated code. This feature is available in an 8 number capacity. The Speed Calling list can only accommodate a number consisting of 15 digits or less. Caller ID - Allows a Customer to see a caller s telephone number previewed on a display screen before the call is answered allowing a Customer to prioritize and or screen incoming calls. Caller ID records the number, date and time of each incoming call- including calls that aren t answered by the Customer. Caller ID service requires the use of specialized CPE not provided by the company. It is the responsibility of the Customer to provide the necessary CPE. Call Waiting - Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. This feature permits the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i.e., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. Customers must actively choose this feature on a line-by-line basis. Call Waiting is not available on lines enabled for Rotary Hunting. **This service grandfathered effective May , 2003 and is available to existing Customers only.(C) Issued: December 20 2004 Effective: January 1 , 2005 Issued by: Timothy Seat Idaho ~~~blic U~jlities Commission On-Ice of the Secretary Vice President - Regulatory Affairs ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 J AN I - ZOO~DL0501! Bo~se, Idaho l. . . ~ .,. Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 18 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Calling Features, (Cont' Three Way Calling Permits the Customer to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The Customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming. Hunting - Routes a call to an idle station line in a prearranged group when the called station line is busy. This feature is available at no charge but must be requested by the Customer. Distinctive Ring:Distinctive Ringing is a feature that allows Customer to have up to two separate phone numbers assigned to one local exchange line. Each telephone number will provide a distinctive ring on an incoming call to allow for identification of the number being called. A distinctive call waiting tone is also provided for each telephone number, where facilities permit and Customers subscribe to Call Waiting. Distinctive Ring is offered subject to availability of suitable facilities. Rates Monthly Rates, per Feature:$3. Monthly Rate, Feature Pack, (3 or more features):$9. **This service grandfathered effective May 2003 and is available to existing Customers only.(C) Issued: December 20 2004 Effective: Janu~ 1 2005 Issued b Timoth Seat Idaho PI~blic Utilities Commission Office of the Secretary Vice President - Regulatory Affairs ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 JAN 1 - 200~DL0501 Boise, Idaho I, , ,. Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 19 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness A La Carte Service, (Cont' ) ** Guarantee Incentive Program If a Customer is not satisfied with the Trinsic Business A La Carte Service, for any reason, during the first ninety (90) days of service, Trinsic will switch the Customer back to the Customer s previous local exchange provider at no charge. The Customer will not be required to pay any installation charges incurred when switching back to their previous local service provider. This offer only applies to installation charges on existing business lines migrated back to the local service provided subscribed to before switching to Trinsic. This offer does not extend to any new service lines established with Trinsic that are switched back to the previous provider. Customers requesting a switch to the previous provider must have a zero billed balance with Trinsic. Customers will be required to complete and sign a form requesting this offer. This form may be obtained by calling Trinsic s toll free customer service telephone number. Remote Call Forwarding (RCF) Service Remote Call Forwarding allows all calls dialed to a telephone number equipped for RCF to be automatically forwarded to another dialable exchange or 800 service telephone number. The calling party pays only the applicable charges to call the number equipped with an RCF feature, while the RCF customer pays the applicable charges for the forwarded portion of the call. RCF Service is offered subject to availability of suitable facilities. Usage Charges Minutes of use are decremented from the available minutes in the presubscribed service purchased by the Customer. Minutes used in excess of the allotted minutes will be billed at the rate in effect for the presubscribed service. (See Section 4.5 of this tariff). Monthly Recurring Charge Per line:$15. **This service grandfathered effective May 2003 and is available to existing Customers only.(C) Issued: December 20, 2004 Effective: January 1 , 2005 Issued by: Timothy Seat Idaho r~blic Utilities Commission Office of the Secretary \ Vice President - Regulatory Affairs ACCEPTED FOR FiLING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 JAN 1 - 200~DL0501 Boise, Idaho L . "; Trinsic Communications, Inc.Idaho Tariff No, 3 Section 4 1 s1 Revised Page 20 Cancels Original Page 20 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' (Reserved for future use) Issued: May 10 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 2 0 2005 Boise, Idaho . - "...._ Effective: May 20, 2005 idl0503 (D) (D) (D) (D) Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 1 s1 Revised Page 21 Cancels Original Page 21 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' (Reserved for future use) Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAY 2 0 2005 Boise, Idaho Issued: May 10, 2005 Issued by: Ron W al ters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: May 20, 2005 id1O503 (D) (D) Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 22 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness Simplicity Service TrinsicBusiness Simplicity Service is targeted primarily at business customers as a bundled service offering, Customers receive unlimited local and long distance calling including calls completed through the Company s Personal Voice Assistant (PV A) for a flat monthly rate. The primary line also includes the following custom calling features: Caller ID, Call Waiting, Three-Way Calling, Speed Dial and Call Forwarding, as well as one voice mail box . Operator assisted calling, travel card calling and international calling are not included in the flat monthly rate for service. TrinsicBusiness Simplicity Service is available on up to a maximum of twelve (12) lines per location. Trinsic Communications must be selected as both the local toll and interLA T A toll carrier for all of your lines at a single location and on a single billing account. PBX, PBX-like equipment, auto-dialers, dial-up online service, broadcast fax transmissions and data usage traffic are prohibited under this plan. usage exceeds the average usage per line of all customers on the plan in the Customer s state by five times over a three (3) month period, Customer may be moved to another plan. Customers may purchase additional lines, however custom calling features and voice mail are not available with the purchase of additional lines except through Feature Packages. Outbound Service Primary Line, per month Additional Lines, per month: $59. $49. New Service Connection Fee, one-time charge, per line Per Primary Line: Per Secondary Line: $49. $49. Feature Packages Custom Calling Feature Package for Additional Lines includes Caller ID, Call Waiting, Three-Way Calling, Speed Dial and Call Forwarding. Monthly Rate:$4. Service Connection fee waived for those customers who meet the Company s enrollment criteria and who retain their existing telephone number when switching their service to Trinsic. 1 Voice mail is not regulated by the Commission. Voice Mail on Additional Lines may be purchased separately for a monthly fee per mail box. Issued: December 20, 2004 Effective: January 1 2005 Issued by: Timothy Seat 1daho Public Utilities Commission Vice President - Regulatory Affairs '" Offic~ of th~ Se etary 601 South Harbour Island Boulevard, Suite 22oACCEPl ED FOR FILING Tampa, Florida 33602 JAN 1 - 20y.gL0501 Bo~se, Idaho Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 23 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' TrinsicBusiness Simplicity Service, (Cont' Toll Free Service Toll Free Service is available to Customers for incoming calls. Calls originate from any interstate or intrastate location over a toll free number and terminate to a Customer-provided business switched access line. Trinsic Business Simplicity Service Customers who migrate their long distance service to another carrier, but who retain Trinsic as the local service provider will keep Trinsic Simplicity Toll Free Service until such time as that service is specifically identified as having migrated to another carrier. Call charges are billed to the Subscriber rather than to the originating caller. Rates are neither time-of-day sensitive nor mileage sensitive. Calls are billed in six (6) second increments. Rates are not mileage or time-of-day sensitive. A Monthly Recurring Charge applies in addition to usage rates. Rate per minute: Monthly Recurring Charge, Per toll free access line: Toll Free Service Installation: * Vanity Toll Free Number Search: $0.049 $3. $20. $9. Travel Card Service Line Simplicity Travel Card Service is available to Z-Line Simplicity Service Customers for calls made away from the Customer s business location and billed to the business account. Calls are billed in six (6) second increments. Rate Per Minute:$0.049 The Toll Free Service Installation charge is not applied when a customer migrates from another telephone company, or if Toll Free Service is included with the initial order for service. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG J AN I - rofJ,~501 Bo.se, Idaho Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 24 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Network Exchange Bundled Service, (Cont' ISP Service Plan ISP Service Plan is offered to Customers who subscribe to Trinsic Unlimited Service in conjunction with a participating Internet Service Provider (ISP). The participating ISP must have a previously established service participation agreement with the Company. As part of this service, the Customer may utilize local dial-up access numbers of a participating ISP for internet access for up to 3000 minutes per month and the dial-up internet connection restriction associated with Trinsic Unlimited will not apply to those 3000 minutes per month. All other Trinsic Unlimited Service rates and restrictions apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZOOS Bo~se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Trinsic Communications, Inc. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Btlj5~, Id8he Idaho Tariff No. 3 Section 4 1 8t Revised Page 25 Cancels Original Page 25 SECTION 4.0 - BASIC SERVICES AND RATES , ' (CONT' Trinsic Business Plus Service (T) Trinsic Business Plus Service is a local exchange service for small business Customers consisting of local exchange line for a monthly recurring charge and unlimited local calling. Calling features are available with the local exchange service for an additional monthly recurring charge per feature. Local Exchange Service Local Business Line local exchange line with unlimited local calling includes Hunting only if Customers request the Hunting calling feature when placing the order for service. Monthly Rate: Service Connection Fee, one-time charge per line Per Line: $26. $49. Customers who sign a one (1) or two (2) year agreement will, based upon contract term and number of access lines, subscribed to Trinsic in this state or nationwide receive a percentage discount on Business Plus local exchange service as noted below. The percentage discount does not apply to FCC line charges. Term Lines 200 1000 2000 1 Year 10% 15% 2 Year 15% 16% Calling Features The following Calling features are available at an additional monthly recurring charge: Call Forwarding; Call Forwarding-Busy; Call Forwarding-No Answer; Speed Calling; Caller ill; Call Waiting, Three-Way Calling, and Distinctive Ring, as described in Section 4.4. Monthly Recurring Charge Per Feature: Monthly Recurring Charge, Feature Pack (3 or more): $3. $9. Service Connection fee is waived for those customers who retain their existing telephone number when switching their service to Trinsic. The charge will apply if additional lines are transferred to Trinsic after the initial order. This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O502 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 1 8t Revised Page 26 Cancels Original Page 26 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Business Plus Service, (Cont' )** (T) Trinsic Business Plus Toll Service For a full description of the long distance portion of Trinsic Business Plus Service please see Section 6 - Toll Services of this tariff. Trinsic Business Plus Toll Free Service For a full description of the long distance portion of Trinsic Business Plus Service please see Section 6 - Toll Services of this tariff. 4.4.Travel Card Service For a full description of the long distance portion of Trinsic Business Plus Service please see Section 6 - Toll Services of this tariff. 4.4.Business Network Service For a full description of the long distance portion of Trinsic Business Plus Service please see Section 6 - Toll Services of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 idlO502 Idaho Tariff No. 3 Section 4 1 8t Revised Page 27 Cancels Original Page 27 Trinsic Communications, Inc. SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' 4.4 Trinsic Business Plus Service, (Cont' )** (T) Calling Features Customers subscribing to Trinsic Business Plus Service may also subscribe to the following Calling Features. Call Forwarding - Call Forwarding, when activated, redirects attempted terminating calls to another Customer-specific line. The Customer may have to activate and deactivate the forwarding function and specify the desired terminating telephone number during each activation procedure. Call originating ability is not affected by Call Forwarding. The calling party is billed for the call to the called number. If the forwarded leg of the call is chargeable the Customer with the Call Forwarding is billed for the forwarded leg of the call. Calls cannot be transferred to an International Direct Distance Dialing number. Call Forwarding -Busy - Permanently routes incoming calls to a predetermined telephone number when the called line is busy. Call Forwarding - No Answer - Permanently routes incoming calls to a specified number selected by the Customer, when the called line is unanswered. Speed Calling - This feature allows a user to dial selected numbers by means of an abbreviated code. This feature is available in an 8 number capacity. The Speed Calling list can only accommodate a number consisting of 15 digits or less. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O502 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 1 8t Revised Page 28 Cancels Original Page 28 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Business Plus Service, (Cont' )** (T) 4.4.Calling Features, (cont' Caller ill - Allows a Customer to see a caller s telephone number previewed on a display screen before the call is answered allowing a Customer to prioritize and or screen incoming calls. Caller ill records the number, date and time of each incoming call- including calls that arent answered by the Customer. Caller ill service requires the use of specialized CPE not provided by the company. It is the responsibility of the Customer to provide the necessary CPE. Call Waiting - Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. This feature permits the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. Customers must actively choose this feature on a line-by- line basis. Call Waiting is not available on lines enabled for Rotary Hunting. Three Way Calling - Permits the Customer to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The Customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming. Hunting - Routes a call to an idle station line in a prearranged group when the called station line is busy. This feature is available at no charge but must be requested by the Customer. This service is grandfathered and available to existing Customers only effective March 24 , 2005. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 (N) Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O502 Idaho Tariff No. 3 Section 4 1 8t Revised Page 29 Cancels Original Page 29 Trinsic Communications, Inc. SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Business Plus Service, (Cont' )** (T) 4.4.Remote Call Forwarding (RCF) Service Remote Call Forwarding allows all calls dialed to a telephone number equipped for RCF to be automatically forwarded to another dialable exchange or 800 service telephone number. The calling party pays only the applicable charges to call the number equipped with an RCF feature, while the RCF customer pays the applicable charges for the forwarded portion of the call. RCF Service is offered subject to availability of suitable facilities. U sage Charges Minutes of use are decremented from the available minutes in the presubscribed service purchased by the Customer. Minutes used in excess of the allotted minutes will be billed at the rate in effect for the presubscribed service. (See Section 4.4 this tariff). Monthly Recurring Charge Per line:$15. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 idlO502 Trinsic Communications, Inc.Idaho Tariff No. Section 4 Original Page 30 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Affinity Pricing Plan - Trinsic Discount Program The Trinsic Affinity Pricing Plan - Trinsic Discount Program offers discounts on specific Trinsic services to members of trade associations that represent business entities or individuals within an industry, professional or business classification; employees of business entities; members of organizations with affiliated franchisees, independent agents, independent distributors or business representatives; entities that are members of a buying group not organized only for the purpose of qualifying for the discounts provided herein; non-profit entities affiliated with non-profit chapters, agencies, administrative offices or organizations affiliated with charitable, religious, educational, scientific and literary organizations, or customers or members of commercial organizations or institutions, who have entered into an Affinity Marketing Agreement with the Company. Customers will receive a 10% discount on the Monthly Recurring Charge for the following services: Trinsic Unlimited, Z-Line Value with PV A, Z-Line Basic with PV A and Z-Line LONG DISTANCE 500. The discount will remain in place as long as the employee, individual or member remains and employee, individual or member of the affinity group. All other terms and conditions of the above- mentioned tariffed services apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho "'--"---""""""'-"" Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 3 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Spectrum Local Plus PPS Trinsic Spectrum Local Plus PPS is a local exchange service for small business Customers consisting of a local exchange line with unlimited local calling for a monthly recurring charge. Calling features are offered as a Feature Pack or on an individual basis for an additional monthly recurring charge. Intrastate and interstate toll, toll-free and travel card services are available on a usage basis. Local Exchange Service Local Business Line local exchange line with unlimited local calling includes Hunting only if Customers request the Hunting calling feature when placing the order for service. Monthly Rate: Service Connection Fee, one-time charge per line Per Line: $28. $49. Calling Features The following Calling features are available at an additional monthly recurring charge: Call Forwarding; Call Forwarding-Busy; Call Forwarding-No Answer; Speed Calling; Caller ID; Call Waiting, Three-Way Calling, and Distinctive Ring, as described in Section 4.6 of this tariff. Monthly Recurring Charge Per Feature:$3. Monthly Recurring Charge, Feature Pack (3 or more):$9. Service Connection fee is waived for those Customers who retain their existing telephone number when switching their service to Trinsic. The charge will apply if additional lines are transferred to Trinsic after the initial order. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 .4 2005 Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 , , . Effective-:'March 24, 200:5' id1O502 (N) (N) Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 32 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Spectrum Local Plus PPS, (Cont' Trinsic Spectrum Local Plus PPS Toll Service For a full description of the long distance portion of Trinsic Spectrum Local Plus PPS please see Section 6 - Toll Services of this tariff. Trinsic Spectrum Local Plus PPS Toll Free Service For a full description of the long distance portion ofTrinsic Spectrum Local Plus PPS please see Section 6 - Toll Services of this tariff. 6.4 Trinsic Spectrum Local Plus PPS Travel Card Service For a full description of the long distance portion ofTrinsic Spectrum Local Plus PPS please see Section 6 - Toll Services of this tariff. Business Network Service For a full description of the long distance portion ofTrinsic Spectrum Local Plus PPS pleas see Section 6 - Toll Services of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O5 02 (N) (N) Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 33 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Spectrum Local Plus PPS, (Cont' Calling Features Customers subscribing to Trinsic Spectrum Local Plus PPS may also subscribe to the following Calling Features. Call Forwarding - Call Forwarding, when activated, redirects attempted terminating calls to another Customer-specific line. The Customer may have to activate and deactivate the forwarding function and specify the desired terminating telephone number during each activation procedure. Call originating ability is not affected by Call Forwarding. The calling party is billed for the call to the called number. If the forwarded leg of the call is chargeable the Customer with the Call Forwarding is billed for the forwarded leg of the call. Calls cannot be transferred to an International Direct Distance Dialing number. Call Forwarding -Busy - Permanently routes incoming calls to a predetermined telephone number when the called line is busy. Call Forwarding - No Answer - Permanently routes incoming calls to a specified number selected by the Customer, when the called line is unanswered. Speed Calling - This feature allows a user to dial selected numbers by means of an abbreviated code. This feature is available in an 8 number capacity. The Speed Calling list can only accommodate a number consisting of 15 digits or less. Caller ill - Allows a Customer to see a caller s telephone number previewed on a display screen before the call is answered allowing a Customer to prioritize and or screen incoming calls. Caller ill records the number, date and time of each incoming call - including calls that aren t answered by the Customer. Caller ill service requires the use of specialized CPE not provided by the company. It is the responsibility of the Customer to provide the necessary CPE. (N) (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 .4 /2005 Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O5 02 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 4 Original Page 34 SECTION 4.0 - BASIC SERVICES AND RATES, (CONT' Trinsic Spectrum Local Plus PPS, (Cont' Calling Features, (Cont' Call Waiting - Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. This feature permits the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to disable CW for the duration of an outgoing telephone call. CCW is activated (i., CW is disabled) by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. Customers must actively choose this feature on a line-by- line basis. Call Waiting is not available on lines enabled for Rotary Hunting. Three Way Calling - Permits the Customer to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The Customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming. Hunting - Routes a call to an idle station line in a prearranged group when the called station line is busy. This feature is available at no charge but must be requested by the Customer. Remote Call Forwarding (RCF) Service Remote Call Forwarding allows all calls dialed to a telephone number equipped for RCF to be automatically forwarded to another dialable exchange or 800 service telephone number. The calling party pays only the applicable charges to call the number equipped with an RCF feature, while the RCF customer pays the applicable charges for the forwarded portion of the call. RCF Service is offered subject to availability of suitable facilities. Monthly Rate, per line:$15. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 $a~, .dalto Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O502 (N) (N) Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 1 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES Service Order and Change Charges Non-recurring charges apply to processing Service Orders for new service, for changes in service, and for changes in the Customer s billing information. 1.1 Service Order Charges Primary Service Connection Charge -applies to requests for initial connection or establishment of telephone service to the Company. Secondary Service Connection Charge - applies to the second or additional line of a new access line installation and connection and customer requests for an inside move, change or addition to regular service. This charge applies only when the second or additional line is ordered simultaneously with the initial connection for service. Transfer of Service Charge, Primary Line - applies to the first line of a Transfer of Service Order, (TOS) when a customer requests a move or change in physical location. This charge applies whether a customer changes telephone number or not. If, in addition, the Customer requests the telephone number be changed, a separate charge may apply. Transfer of Service Charge, Secondary Line - applies to the second, or third, etc., line of a Transfer of Service Order, (TOS) when a customer requests a move or change in physical location. This charge applies whether a customer changes telephone number or not. If, in addition, the Customer requests the telephone number be changed, a separate charge may apply. Technician Dispatch Charge - A separate Technician Dispatch Charge applies, in addition to all other charges for the visit, when a visit to the Customer s premises is necessary to isolate a problem reported to the Company but identified by the Company s technician as attributable to Customer-provided equipment or inside wire. Service Order Charge - This charge, applicable to Business Customers only, applies to customer-requested changes in service not covered specifically on other identified non- recurring service order and change charges. This charge is applied in cases where Hunting is added after the initial order is placed. Toll Free Directory Listing - This is a one-time charge, applicable to Business Customers, and is imposed when a Customer requests the toll free number to be listed. Issued: December 20 2004 Effective: January 1 2005 Issued by: Timothy Seat Idah0 ~I~b!ic Utilities Commission Office of the Secretary Vice President - Regulatory Affairs ACCEPTED FOR FllJNG 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 JAN 1 - Z~O501 Bo.se, Idaho " .. Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 1 8t Revised Page 2 Cancels Original Page 2 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Service Order and Change Charges, (Cont' 1.1 Service Order Charges, (cont' Missed Appointment Charge - The Customer shall be responsible for the payment of a Missed Appointment Charge as set forth herein for visits by the Companys agents or employees, at the Customer s request, to the Premises of the Customer, when the Customer fails to meet the Company s agent or employees for the prearranged appointment as requested. Set-Up Fee - This fee is charged per Residential local exchange access line when a Customer moves existing service from their current local carrier to Trinsic and retains their existing telephone number. This charge does not apply to new Customers who require new telephone numbers and installation of new service as such Customers are charged the Company s Service Connection Fee. (N) (N) 1.2 Change Order Charges Change Order Charges apply to work associated with providing exchange line service or customer-requested changes to existing services. One charge applies for each change order requested by the customer. If multiple changes listed below are requested by the Customer and occur on the same order/request one charge only applies. A Change Order Service Charge applies to the following customer-initiated changes: Feature or Feature Pack Change Order - applies when a customer requests a change adding or removing a feature or feature pack. Toll Restriction Fee Order - applies when a Customer requests a change, adding or removing Toll Restriction Service. Telephone Number Change Order - applies to each telephone number change request/order. Long Distance Minutes Pack Change Order - applies to residential Customers who request/order a change to add or delete an LD Minutes Pack. Listing Change Charge - applies when a Customer requests/orders a change to add or delete a white pages listing or requests a change to add/delete listings. This charge also applies to request for Non-Published or Non-Listed numbers. Home Edition Change Charge - applies when a residential Customer requests/orders a change in service from Home Edition- Basic Service to Home Edition- Standard Service or from Home Edition - Standard Service to Home Edition - Basic Service. Issued: May 10, 2005 Issued by: Effective: May 20, 2005Ron Walters Idaho P~blic Utilities Commission Office of the SecretaryRegIOnal VIce PresIdent ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 MAY 2 0 2005 id1O503 Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 3 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Service Order and Change Charges, (cont' Record Change Charges A Record Change charge applies when a Customer requests/orders a change to Company records such as adding/changing a name on said Customer s account, changing billing address or contact information, adding/changing the person(s) authorized to make changes on said Customer s account. 1.4 Miscellaneous Charges Duplicate Invoice - applies each time a Customer requests an additional copy of a current bill or InVOIce. Call Detail Report - applies each time a Customer requests local call detail for a given month. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Boise, Idaho --_._-~...",.~,.-......--'' ..._,_.- -, - - .' - ~... ; Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 1 8t Revised Page 4 Cancels Original Page 4 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES Service Order and Change Charges 1.5 Rates Service Order Charges Primary Service Connection Charge Secondary Service Connection Charge Transfer of Service Charge, Primary Line Transfer of Service Charge, Secondary Line Technician Dispatch Charge Service Order Charge Toll Free Directory Listing Missed Appointment Charge Set-up Fee Change Order Service Charges Feature or Feature Pack Change Order Toll Restriction Fee Order Telephone Number Change Order Long Distance Minutes Pack Change Order Listing Change Charge Home Edition Change Charge Record Change Miscellaneous Charges Duplicate Invoice Call Detail Report Residence Business $89.$49. $75.$49. $69.$200. N/A $ 9. N/A $10. N/A $100. $4.N/A (N) $9. $9. $9. $9. $9. $9. No charge $5. $5. * Service Connection charges are listed with the rates for each specific service tariffed. $9. $9. $9. $9. $9. N/A No charge $5. $5. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING MAY 2 0 2005 Boise, Idaho Issued: May 10, 2005 Issued by: Ron W al ters Regional V ice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: May 20, 2005 idl0503 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 5 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Restoration of Service restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is later re-installed. Per occasion, per line Residence $35. Business $49. Temporary Suspension/Restoration of Service Upon the request of the customer, service may be temporarily suspended. Suspension of service may begin or terminate on any day of the month provided notice is given sufficiently in advance for arrangements to be made. Service will be disconnected to the extent necessary to assure than no inward or outward service will be available during the period of suspension. Nonrecurring charge, per line suspended Recurring charge, per line suspended Nonrecurring charge, per line restored Residence $15. $10. $15. Business $25. $17. $25. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 6 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Public Telephone Surcharge In order to recover the Company s expenses to comply with the FCC's pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all intrastate calls that originate from any pay telephone, not presubscribed to the Company, used to access Company provided services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with service, applies for the use of the instrument used to access Company provided service and is unrelated to the service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (e., using the "#" symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. Rate Per Call Residential $0. Business $0. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho . .. -- J Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 7 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Optional Calling Features The features in this section are made available to Residential and Business Customers on a per use basis. All features are provided subject to availability. Customers may utilize each feature by dialing the appropriate access code. The Customer will be billed the per feature activation charge shown in the table below each time a feature is used by the Customer. Transmission levels for calls forwarded or calls placed or received using optional calling features may not be acceptable for all some uses in some cases. Feature Descriptions Return Call:Allows a Customer to return the most recent incoming call and, after dialing a code, hear an announcement of the last telephone number that called. If the Customer wishes to return the call right away, voice prompts will instruct the Customer to dial a certain digit and the call will automatically be returned. Call Trace: Allows a Customer to initiate an automatic trace of the last call received. After receiving the call which is to be traced, the Customer dials a code and the traced telephone number is automatically sent to the Company. The Customer using Call Trace is required to contact the Company for further action. The Customer originating the trace will not receive the traced telephone number. The results of a trace will be furnished only to legally constituted authorities upon proper request by them. Repeat Dialing:Permits the Customer to redial automatically the last number dialed. Three-Way Calling: Permits the Customer, by operation of the switchhook, to place an existing call on hold, dial the telephone number of a third party and establish a local or toll three-way conference call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho , .- -."'. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 8 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Optional Calling Features, (ContJ Feature Descriptions, (ContJ Caller Identification Blocking : Allows the name and number of the calling party to be blocked from being transmitted when placing outbound calls. Per Call Blocking: To activate per-call blocking, a Customer dials a special code prior to placing a call. Blocking will be activated for that outgoing call only. There is no charge for using per call blocking, and it is provided on an unlimited basis. Per Line Blocking:When blocking is established on the line, it can be deactivated dialing a code before each call. This one call unblock allows the name and/or number to be sent for that one call only. Customers who choose per line blocking for the first time will not be charged the nonrecurring charge. After the first time, customers requesting per line blocking will pay a nonrecurring charge for each line equipped with per line blocking. Per line blocking will be provided free to law enforcement and domestic violence agencies and individual victims of domestic violence upon request. Call Blocking-Call Blocking allows Customer to block calls from different telephone numbers. A screening list is created by Customer either by adding the last number associate9 with the line (incoming or outgoing) or by pre-selecting the telephone number to be blocked. Callers from such numbers hear an announcement that the calling party is not accepting calls and Customer s phone will not ring. The screening list may be edited and revised at Customer s discretion. This feature may not be available with all Trinsic services. VIP Alert - Allows a customer to program telephone numbers of selected callers, enabling the customer to distinguish certain incoming calls from all others by a distinctive ring tone. This feature may not be available with all Trinsic services. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - ZO05 Boise, Idaho "--"-.. - ",-..- ""---.. -----..:.--.. --.-----...:._____ Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Tel Communications, Inc.Idaho Tariff No. Section 5 Original Page 9 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Optional Calling Features, (Cont' Rates FEA TURE Call Tracing - per use Three-Way Calling - per use ResidentialPer Use Monthly Maximum Repeat Call (*66) - per use Return Call ( *69) - per use Caller Identification Blocking, per call $1.00 ilia $0.$6. $0.$6. $0.$6. nla Charge Caller Identification Blocking, per line First Time request Subsequent request Nonrecurring $8. $8. Call Blocking VIP Alert Per Month $3. $3. BusinessPer MonthlyUse Maximum$1.00 ilia $0. $0. $0. Charge $6. $6. $6. ilia Nonrecurring $10. $10. Per Month $3. $3. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boi,se, Idaho Effec i ve: January 1 ~ 20050. ,. -... . Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 10 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Assistance Services A Customer may obtain assistance, for a charge, in determining a telephone number by dialing Directory Assistance Service. A Customer can also receive assistance by writing the Company with a list of names and addresses for which telephone numbers are desired. Basic Directory Assistance The rates specified following apply when Customers request company assistance in determining telephone numbers of Customers who are located in the same local service area or who are not located in the same local service area but who are located within the same NPA. There are no call allowances or exemptions for Directory Assistance. A maximum of two(2) requested telephone numbers are allowed per call. Charges will not apply for calls placed from hospital services or calls placed from telephones where the Customer or, in the case of residence service, a member of the Customer household, has been affirmed in writing as unable to use a Company provided directory because of a visual, physical or reading handicap. Idaho P~~blic Utilities Commission Of nee of the Secretary ACCEPTED FOR FILING JAN 1 '- 2005 Bo.se, Idaho , _. .. - - ' 0.. - - .. .__.,o. ~._____ Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Assistance Services, (ContJ Directory Assistance Call Completion Directory Assistance Call Completion (DACC) is a service that provides customers the option of having their local or intraLA T A calls automatically completed when they request a telephone listing from the Directory Assistance operator. The call may be completed automatically or by the Directory Assistance operator. The DACC portion of the call may either be billed in the same manner as the DA portion or alternately billed by using a calling card, billing to a third number, or collect. All operator- handled charges, as specified in 5.8, apply as appropriate. There are no allowances or exemptions for DACC. For local and intraLA T A calls, charges for DACC service are not applicable to calls placed by those customers with reading, visual, or physical handicaps. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~er Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 2005 ----- IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 12 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Assistance Services, (Cont' National Directory Assistance Service National Directory Assistance Service is provided to customers of the Company for the purpose of requesting telephone numbers of individuals or businesses who are located outside the customer s local Directory Assistance service area. There are no call allowances or exemptions for National Directory Assistance. A maximum of two(2) requested telephone numbers are allowed per call. This service may be alternately billed' by using a calling card, billing to a third number, or collect. Operator-handled charges, as specified in 5.8, apply as appropriate. 7.4 PV A Directory Assistance PV A Directory Assistance is a directory service whereby Customers may request assistance in determining listing information on a nationwide basis through the Company s Personal Voice Assistance (PV A) enhanced services platform. This service is only available to Customer of Trinsic local and/or long distance services with PV A. Customers use a toll free number or access code to access the PV A platform and choose the directory assistance option. Up to two listings per call may be requested. The rate per call applies whether or not a number is provided; this includes requests for numbers which are non-published or non-listed. There are no billing exemptions or allowances for PV A Directory Assistance. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 1 - ZOOS Bo.se, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 13 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Assistance Services, (Cont' Rates Basic Directory Assistance Local Directory Assistance Rate per call $1.25 Directory Assistance Call Completion Per completed call $0. National Directory Assistance Rate per call 1.25 PV A Directory Assistance $1. Idaho ~~~blic Utilities Commission '\ DI/lce of the SecretaryACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho '-'."-... ". ... 0, -..- -"....... ....,..-- ..,. -_. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 14 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Local, IntraLA T A and InterLA T A Operator Service The Company s operator services, available to presubscribed Customers, are accessible on a twenty- four (24) hour per day seven (7) days per week basis. In addition to the per call service charge, usage rates apply. The types of calls handled are as follows: Customer Dialed Calling/Credit Card Call - This charge applies in addition to usage charges for station to station calls billed to an authorized Calling Card or Commercial Credit Card. The Customer must dial the destination telephone number where the capability exists for the Customer to do so. A separate rate applies in the event operator assistance is requested for entering the Customer s card number for billing purposes. Operator Dialed Calling/Credit Card Call - This charge applies in addition to usage charges for station to station calls billed to an authorized telephone Calling Card or Commercial Credit Card and the operator dials the destination telephone number at the request of the Customer. Operator Station - These charges apply in addition to usage charges for non-Person-to-Person calls placed using the assistance of a Company operator and billed Collect, to a Third Party, by deposit of coins in Pay Telephones, or via some method other than a Calling Card or Commercial Credit Card. Person-to-Person - This charge applies in addition to usage charges for calls placed with the assistance of a Company operator to a particular party at the destination number. This charge applies regardless of billing method, including but not limited to billing to a Calling Card, Commercial Credit Card, Collect, by deposit of coins in Pay Telephones, or to a Third Party. Charges do not apply unless the specified party or an acceptable substitute is available. U sage charges for operator-assisted calls are those usage charges that would normally apply to the calling party s service. In addition to usage charges, an operator assistance charge applies to each call: Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 15 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Local, IntraLA T A and InterLA T A Operator Service, (Cont' Per Call Service Charges: Local, IntraLA T A and InterLA TAPer Call Service Charges Customer Dialed Calling Card (Mechanized) Customer Dialed Calling Card (Operator Assisted) Operator Assisted Station-to-Station Operator Assisted Person-to-Person $0. $0. $1.30 $3. ....-.- Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho Effective: January 1 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 16 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Busy Line Verification and Line Interrupt Service Upon request of a calling party the Company will verify a busy condition on a designated local service line. The operator will determine if the line is clear or in use and report to the calling party. At the request of the Customer, the operator will interrupt the call on the busy line. Busy Line Interruption is only permitted in cases where the calling party indicates an emergency exists and requests interruption. If the Customer has the operator interrupt a call, both the Busy Line Verification and the Emergency Interrupt charge will apply. No charge will apply when the calling party advises that the call is to or from an official public emergency agency. Busy Verification and Interrupt Service is furnished where and to the extent that facilities permit. The Customer shall identify and save the Company hannless against all claims that may arise from either party to the interrupted call or any person. Rates Busy Line Verification, per request Emergency Interruption Per call $2. $3. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 , ' Boise, Idaho -'"-~.._"-...., , 0 -.. "-' Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 17 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service 10.General The following rates and regulations apply to standard listings in light face type in the white pages (alphabetical section) of the telephone directory and to the Directory Assistance records of the Company. Directory listings are limited to such information as is essential to the identification of the listed party. The listing of a service, commodity, or trade name is not permitted unless it is the name, or an integral part of the name, under which the Customer does business. A listing is limited to one line in the directory, except where in the judgement of the Company, more than one line is required to identify the Customer properly. In such cases, the additional lines required are provided at no extra charge. Listing services are available with all classes of main telephone exchange service. 10.Listings Primary Listing One listing, termed the primary listing, is included with each exchange access line each joint user service. Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 -- 2005 80.se, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effecti ve: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 18 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service, (Cont' 10.Listings, (Cont' Additional Listings Additional listings may be the listings of individual names of those entitle to use the customer s service or , for business, Departments, Divisions, Tradenames, etc. In connection with business and residence service, regular additional listings are available only in the names of Authorized Users of the Customer s service. Ordinarily, all additional listings are of the same address and telephone number as the primary listings, except as provided for joint user and alternate number listings. However, when it appears necessary as an aid to the use of the directory and provided satisfactory service can be furnished, a listing will be permitted under the address of a branch exchange, Centrex or extension of an exchange service line installed on the premises of the Customer, but at an address different from that of the attendant position of main service. Business additional listings are not permitted in connection with residence service. Residence additional listings are also permitted in connection with business service which is located in a residence and for permanent or season guests residing in a hotel or club. A residence dual name additional listing is comprised of a surname, two first names, address and telephone number. A residence dual name additional listing may be provided for two persons who share the same surname and reside at the same address or for a person known by two first names. Special types of additional listings, such as Alternate, Alpha and Informational Duplicate and Reference Listings, Foreign Listings, etc. take the same business or residence classification as the service with which such listings are furnished. Idaho Public Utilities Commission Office of the Secretary ACCEPT D FOR FILING JAN 1 - ZO05 Boise, Idaho - - - , Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 19 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service, (Cont' 10.Listings, (Cont' Nonpublished Service The telephone numbers of nonpublished service are not listed in either the Company s alphabetical directory or Directory Assistance records available to the general public. N on published information may be released to emergency service providers, to customers who subscribe to Company offerings which require the information to provide service and/ or bill their clients, or, to telephone customers who are billed for calls placed to or from nonpublished numbers and to entities which collect for the billed services. Nonpublished names and/or telephone numbers may also be delivered to customers on a call-by-call basis. Incoming calls to nonpublished service will be completed by the Company only when the calling party places the call by number. The Company will adhere to this practice not withstanding any claim the calling party may present, except claims of emergencies involving life and death. In such cases, the Company will call the non- published number and request permission to make an immediate connection to the calling party. When the Company agrees to keep a number unlisted, it does so without any obligation. Except for cases of gross negligence or willful misconduct, the Company is not liable for any damages that might arise from publishing a non-published number in the directory or disclosing it to some. If, in error, the telephone number is published in the directory, the Company s only obligation is to credit or refund any monthly charges the Customer paid for non-published service. The Subscriber indemnifies (i.e.promises to reimburse the Company for any amount the Company must pay as a result of) and save the Company harmless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-published service or the disclosing of saidnumber to any person. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 20 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service, (Cont' 10.Listings, (Cont' N onlisted Service Non-listed service means that the Customer s telephone number is not listed in the directory, but does it appear in the Company s Directory Assistance Records.This service is subject to the rules and regulations for E911 service, where applicable.The Company will only complete calls to a nonlisted number, if requested by a caller, during the course of a directory assistance call completion service. When the Company agrees to keep a number unlisted, it does so without any obligation. Except for cases of gross negligence or willful misconduct, the Company is not liable for any damages that might arise from publishing a non-listed number in the directory or disclosing it to some. If, in error, the telephone number is listed in the directory, the Company s only obligation is to credit or refund any monthly charges the Customer paid for nonlisted service. The subscriber indemnifies (i.e., promises to reimburse the Company for any amount the Company must pay as a result of) and save the Company harmless against any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the publication of a non-listed service or the disclosing of said number to any person. Foreign Listings A Customer or an additionally listed party, in addition to a listing in his local directory, may be listed in an alphabetical list other than that in which the Customer is regularly listed. Alternate Listing An alternate listing may be provided to the subscriber for the purpose of directing calling parties to other telephone numbers subject to the following conditions:a. Names of individuals are not permittedb. Text may not exceed one line , If no answer If Extension is not known Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 2005 Idaho Public Utilities CommissionOffice of the Secretary ACCEPTED FOR FILING Boise, Idaho J AN I ,~flaio Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 21 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service, (ContJ 10.Listings, (ContJ Toll-Free Directory Listings Where available, a listing which references the Toll Free Number for a Business customer will be made available. A one-time charge per toll-free number applies to set up this listing. Straight Line Under Directory Listing A business listing where one or more listings are indented under an original listing of the same customer without repetition of the name. Caption and Subcaption Directory Listings Two or more business listings may be placed under a caption consisting of the name of the customer or of any of the parties which the customer is entitled to list together with a designation or title where the name is not indicative of the business or profession. One or more subcaptions may be furnished under a caption, each sub caption consisting of a directive heading which serves to identify two or more listings placed thereunder, where this grouping is necessary for the proper routing of calls. Idaho P~blic Utilities Commission OffIce of the Secretary CCEPTED FOR FILING JAN 1 - 2005 Boi,se, Idaho '" --".,. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 22 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Directory Listing Service, (Cont' 10.Rates Primary Listings Per Month $0. Additional Listings Business, each Residence, each $2. Nonlisted Service Business, each Residence, each $6. $2. Nonpublished Service Business, each Residence, each $6. $2. Foreign Listings Business, each Residence, each $2. $2. Alternate Listings Business, each Residence, each $2. $2. Toll-Free Directory Listings, each Business, each Residence, each $ 15. N/A Straight Line Under Listings Business, each Residence, each $ 6. N/A Idaho P~blic Utilities Commission OffIce of the Secretary CCEPTED FOR FILING JAN 1 - 2005Captions and Subcaptions Listings Business, each Residence, each $ 6. N/A Boise, Idaho .. '-. .._ For non-recurring charges associated with a customer-initiated change in a directory listing, see Section 2.5 of this tariff. Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 5 Original Page 23 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Carrier Presubscription 11.General Carrier Presubscription is a procedure whereby a Customer designates to the Company the carrier which the Customer wishes to be the carrier of choice for intraLA T A and interLA T A toll calls. Such calls are automatically directed to the designated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to an IntraLA T A or InterLA T A toll carrier from using carrier access codes or additional dialing to direct calls to an alternative long distance carrier on a per call basis. 11.2 Presubscription Options - Customers may select the same carrier or separate carriers for intraLA T A and interLA T A long distance. The following options for long distance Presubscription are available: Option A: Option B: Option C: Option D: Option E: Option F: Customer selects the Company as the presubscribed carrier for IntraLA T A and InterLA T A toll calls subject to presubscription. Customer may select the Company as the presubscribed carrier for IntraLAT A calls subject to presubscription and some other carrier as the presubscribed carrier for interLA T A toll calls subject to presubscription. Customer may select a carrier other than the Company for intraLA T A toll calls subject to presubscription and the Company for interLAT A toll calls subject to presubscription. Customer may select the carrier other than the Company for both intraLA T A and interLA T A toll calls subject to presubscription Customer may select two different carriers, neither being the Company for intraLAT A and interLAT A toll calls. One carrier to be the Customer s primary intraLA T A interexchange carrier. The other carrier to be the Customer s primary interLAT A interexchange carrier. Customer may select a carrier other than the Company or no presubscribed carrier for intraLAT A toll calls subject to presubscription which will require the Customer to dial a carrier access code to route all intraLA T A toll calls to the carrier of choice for each call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Botse. Idaho Effective: January 1 2005Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 24 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Carrier Presubscription, (Cont' 11.Rules and Regulations Customers of record will retain their primary interexchange carriere s) until they request that their dialing arrangements be changed. Customers of record or new Customers may select either Options A, B, C, D, E or F for intraLA T A Presubscription. Customers may change their selected Option and/or presubscribed toll carrier at any time subject to charges specified in 5.11.5 below: 11.4 Presubscription Procedures A new Customer will be asked to select intraLA T A and interLA T A toll carriers at the time the Customer places an order to establish local exchange service with the Company. The Company will process the Customer s order for service. All new Customers' initial requests for intraLA T A toll service presubscription shall be provided free of charge. If a new Customer is unable to make selection at the time the new Customer places an order to establish local exchange service, the Company will read a random listing of all available intraLA T A and interLA T A carriers to aid the Customer in selection. If selection is still not possible, the Company will inform the Customer that he/she will be given 90 calendar days in which to inform the Company of his/her choice for primary toll carriere s) free of charge. Until the Customer informs the Company of his/her choice of primary toll carrier, the Customer will not have access to long distance services on a presubscribed basis, but rather will be required to dial a carrier access code to route all toll calls to the carrieres) of choice. Customers who inform the Company of a choice for toll carrier presubscription within the 90 day period will not be assessed a service charge for the initial Customer request. Customers of record may initiate a intraLA T A or interLA T A presubscription change at any time, subject to the charges specified in 5.11.5 below. If a Customer of record inquires of the Company of the carriers available for toll presubscription, the Company will read a random listing of all available intraLA T A carriers to aid the Customer in selection. Idaho Public Utilities ommission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 8o~, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 25 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Carrier Presubscription, (Cont' 11.5 Presubscription Charges Application of Charges After a Customer s initial selection for a presubscribed toll carrier and as detailed in above, for any change thereafter, an Presubscription Change Charge, as set for the below will apply. Customers who request a change in intraLATA and interLATA carriers with the same order will be assessed a single charge per line. Nonrecurring Charges Per business or residence line, trunk, or port:$5. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se. ,Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 26 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Intercept Referral Service 12.General Intercept Referral Service is a service used when a Customer disconnects service or changes telephone numbers. Calls to the intercepted telephone number are referred to an operator or recorded message. Intercept services are offered for periods up to three (3) months for residential Customers and up to twelve (12) months for business Customers. Service is available subject to the availability of facilities and the disconnected number. The following Intercept services are available. Basic Intercept Referral Service - Basic Intercept Service includes all intercept recordings that do not provide the new telephone number information. New Number Referral Service New Number Referral Service includes all intercept recordings that provide the new telephone number information. Split Referral Intercept Service - Split Referral Intercept Service provides for calls to the disconnected number to be routed to the operator who will challenge the incoming call and provide the new number information dependent on the caller s response. The minimum billing period for this service is three months. 12.Rates Basic Intercept Service is provided at no charge. New Number Referral Service is provided at no charge. Split Referral Intercept Service, per line for a period of: Three months Six months Nine months Twelve months Business $105. $210. $310. $415. Residence $35. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 27 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Toll Restriction Service Provides for Exchange Access lines or trunks to be restricted from dialing billable toll calls. Local directory assistance calls are allowed. This service is offered subject to the availability of facilities to individual line residence, individual line business and dial switching type customers. Provision of toll restriction does not alleviate customer responsibility for completed toll calls. Toll Restriction may include Billed Number Screening (BNS) for residential customers. BNS prohibits collect and/or third number billed calls from being charged to BNS equipped numbers. Some calls, originating from locations that do not have screening capabilities, may not be capable of being intercepted and denied. These calls will be billed to the customer if completed. 13.Rates Residence Business Nonrecurring charge, per line Monthly, per line $13. $0. $13. $1. 00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo.se, Idaho .,. - -~_._- Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 28 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' 900 Service Access Restriction 900 Service Access Restriction enables residence or business exchange access line customers to prohibit dialing of calls with the 900 prefix. Customers who choose this service will also be restricted from calling calls with the prefix of 976 and 676. This service is offered only where facilities permit and is only available on direct dialed calls. 14.Rates Nonrecurring charge, per line Monthly rate, per line Residence $0. $0. Business $0. $0. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL050 1 Trinsic Communications, Inc.Idaho Tariff No. Section 5 Original Page 29 SECTION 5.0 - MISCELLANEOUS SERVICES AND RATES, (CONT' Blocking for 10XXXI +/10XXXOll + This service prevents 1 OXXXI + and OXXXO 11 + calls from being completed and is offered subject to the availability of facilities. Provision of this service does not alleviate customer responsibility for completed toll calls. 15.Rates Per line or trunk arranged Nonrecurring Charge $13. Monthly Rate $ 0. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING J AN I - 2005 Boise, Idaho -. - ....... Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 1 8t Revised Page 1 Cancels Original Page 1 SECTION 6.0 - LONG DISTANCE SERVICES Trinsic Business Plus Service (T) Trinsic Business Plus Service is a service for small business Customers consisting of a local exchange line for a monthly recurring charge and measured usage rate. For a description of the local portion of Trinsic Business Plus Service please see Section 4.4 of this tariff. Trinsic Business Plus Toll Service (T) Trinsic Business Plus Toll service is available only to Customers of Trinsic Business Plus (T) Local Exchange Service. Calls are billed in six (6) second increments. Rate Per Minute:$0.120 Trinsic Business Plus Toll Free Service (T) Trinsic Business Plus Toll Free Service is available to Customers for incoming calls. Service (T) is available only to Customers of Trinsic Business Plus Local Exchange Service. Calls (T) originate from any interstate or intrastate location over a toll free number and terminate to a Customer-provided business switched access line. Call charges are billed to the Subscriber rather than to the originating caller. Rates are neither time-of-day sensitive nor mileage sensitive. Calls are billed in six (6) second increments. Rates are not mileage or time-of-day sensitive. A Monthly Recurring Charge applies in addition to usage rates. Rate per minute:$0.045 Monthly Recurring Charge Per toll free access line:$3. Toll Free Service Installation:$20.00 * Vanity Toll Free Number Search:$9. The Toll Free Service Installation charge is not applied when a customer migrates from another telephone company, or if Toll Free Service is included with the initial order for service. This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 E ffetJ!wcr p ~r~itte1, ~~Q~sion Office of the Secretary ACCEPTED FOR FILING MAR 2 4 ZOOSid1O502 Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 1 8t Revised Page 2 Cancels Original Page 2 SECTION 6.0 - LONG DISTANCE SERVICES (CONT' Trinsic Business Plus Service, (Cont' )** (T) Travel Card Service Trinsic Business Plus Travel Card Service is available to Trinsic Business Plus Local (T) Exchange Service Customers who also purchase Trinsic Business Plus Toll Service. Calls (T) may be made away from the Customer s business location and billed to the business account. Calls are billed in six (6) second increments. Rate Per Minute:$0.045 Business Network Service Business Network Service is an optional service available to Trinsic Business Plus Customers (T) for outbound calling from presubscribed lines. This service allows Trinsic Business Plus (T) Customers presubscribed to Trinsic for long distance service to call other Trinsic Customers without depleting the call allowance for the plan the Customer has chosen. Call may be made to other Trinsic business Customers or to Trinsic residential Customers. Calls are billed in six (6) second increments after the initial minimum period of six (6) seconds and originate and terminate on Customer-provided switched access lines. Rates are not mileage or time-of-day sensitive. Rate Per Minute:$0.039 This service is grandfathered and available to existing Customers only effective March 24, 2005.(N) Some material previously found on this page now found in Section pt Revised Page Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effe yJ~Ho e p M~r8Mitj, cZ~g ~sion Office of the Secretary ACCEPTED FOR FILING MAR 2 4 i:tRg~2 Boise, Idaho Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 Original Page 2. SECTION 6.0 - LONG DISTANCE SERVICES (CONT' Trinsic Spectrum Local Plus PPS Trinsic Spectrum Local Plus PPS is a service for small business Customers consisting of a local exchange services and access to intrastate and interstate toll, toll-free and travel card services on a measured usage basis. For a description of the local portion of Trinsic Spectrum Local Plus PPS service see Section 4.6 of this tariff. Trinsic Spectrum Local Plus PPS Toll Service Trinsic Spectrum Local Plus PPS Toll service is available only to Customers of Trinsic Spectrum Local Plus PPS Local Exchange Service. Calls are billed in six (6) second increments. Rate Per Minute: Trinsic Spectrum Local Plus PPS Toll Free Service $0.0750 Trinsic Spectrum Local Plus PPS Toll Free Service is available to Customers for incoming calls. Service is available only to Customers of Trinsic Spectrum Local Plus PPS Local Exchange Service. Calls originate from any interstate or intrastate location over a toll free number and terminate to a Customer-provided business switched access line. Call charges are billed to the Subscriber rather than to the originating caller. Calls are billed in six (6) second increments. Rates are not mileage or time-of-day sensitive. A Monthly Recurring Charge applies in addition to usage rates. Rate per minute: Monthly Recurring Charge per toll free access line: Toll Free Service Installation: Vanity Toll Free Number Search: $0.045 $3. $20.00 $9. The Toll Free Service Installation charge is not applied when a Customer migrates from another telephone company, or if Toll Free Service is included with the initial order for service. Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 E f:Ffa~~b '1tlibM ~m\1~ tiH~~ Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 id1O5 02 Boise, Idaho (N) (N) Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 Original Page 2. SECTION 6.0 - LONG DISTANCE SERVICES (CONT' Trinsic Spectrum Local Plus PPS, (Cont' Trinsic Spectrum Local Plus PPS Travel Card Service Trinsic Spectrum Local Plus PPS Travel Card Service is available to Trinsic Spectrum Local Plus PPS Local Exchange Service Customers who also purchase Trinsic Spectrum Local Plus PPS Toll Service. Calls may be made away from the Customer s business location and billed to the business account. Calls are billed in six (6) second increments. Rate Per Minute:$0.045 Business Network Service Business Network Service is an optional service available to Trinsic Spectrum Local Plus PPS Customers for outbound calling from pre subscribed lines. This service allows Trinsic Spectrum Local Plus PPS Customers presbuscribed to Trinsic for long distance service to call other Trinsic Customers without depleting the call allowance for the plan the Customer has chosen. Calls may be made to other Trinsic business Customers or to Trinsic residential Customers. Calls are billed in six (6) second increments after the initial minimum period of six (6) seconds and originate and terminate on Customer-provided switched access lines. Rates are not mileage or time-of-day sensitive. Rate Per Minute:$0.039 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O5 02 (N) (N) Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 1 8t Revised Page 3 Cancels Original Page 3 SECTION 6.0 - LONG DISTANCE SERVICES (CONT' Trinsic Travel Card Customers subscribing to any Trinsic Home Edition Service will receive a Z-Line Travel Card for placing long distance calls while away from home. Calls originate via toll free access code dialing. Calls are billed in sixty (60) second increments with an initial period, for billing purposes, of sixty (60) seconds. There is no per call charge. Rate Per Minute:$0. Directory Assistance Directory Assistance is available to Customers of Trinsic. A Directory Assistance charge applies to each call to the Directory Assistance Bureau. Up to two requests may be made on each call to Directory Assistance. The Directory Assistance charge applies to each call regardless of whether the Directory Assistance Bureau is able to furnish the requested telephone number. A business or residence main telephone exchange line may be registered for exemption from Directory Assistance charges where one of the users of the line is considered to be legally blind, visually or physically handicapped, or where the user s handicap prevents the dialing of a telephone in a conventional manner or permits only the dialing of ". Requests for exemption must be accompanied by certification of the handicap. Acceptable certifications include those signed by a physician, issued by a state agency qualified to certify such handicaps or pre-existing certifications establishing visual or physical inability to use a directory such as those which qualify the handicapped person for an income tax exemption or social security benefits on the basis of blindness or physical disability or for use of the facilities of an agency for the blind. Per Call Rate:$ 0. Some material now found on this page previously found in Section Original Page (M) (M) \daho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 4 2005 Boise, Idaho Issued: March 14, 2005 Issued by: Ron Walters Regional Vice President 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: March 24, 2005 id1O502 Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 4 SECTION 6.0 - LONG DISTANCE SERVICES (CONT' TrinsicPV A TrinsicPV A allows residential customers to access the Company s Personal Voice completion and enhanced services such as dialing assistance, contact lists, review of and delivery of emails, voice mail and Follow Me/Find Me, Notify Me and Fast Access service 1 . Access is via toll free number. Service is available 24 hours a day, 7 days a week. Customers may choose a per minute Assistant (PV A) for call option or prepaid option as follows. Per Minute Option All calls made through this service will be billed in one (1) minute increments. An interstate Monthly Recurring Charge applies to this service in addition to usage. Rate Per Minute:$0.069 PV A Prepaid Option Service includes 200 minutes of PV A platform time, which may be used for outbound calling as well as access to PV A features. Access is via toll free number. Service expires 90 days after activation. Customers will receive a voice interrupt message 1 minute prior to the end of the 200 minute allowance notifying them that their allowance is about to expire. The Customer will also be voice prompted when access their PV A with the number of minutes remaining. additional service is available through recharging in 100 minute increments. There is no limit to the number of recharges for this product. International calling is not available through this serVIce. Service Price Recharge for each 100 minutes PV A DA access is charged at 5 minutes of usage per instance Payphone Surcharge is charged at 5 minutes of usage per instance $9. $9. Voice mail, review and delivery of emails, Follow Me/Find Me, Notify Me and Fast Access services are not regulated by the Commission. Issued: December 20, 2004 Effective: January 1 2005Idaho Public Utili les Comm,Issued b TImoth Seat Ion Office of the Secretary Vice President - Regulatory Affairs ACCEPTED FOR FILING 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 J AN I - 200fuL0501 Bo~se, Idaho Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 5 SECTIO~ 6.0 - LONG DIST A~CE SERVICES (CO~T' TrinsicPV A, (Cont' Special Edition Prepaid Option Service includes 500 minutes of inbound and outbound calling, as well as use of PV features and expires 90 days after activation. Access is via personal 800 services. Customers will receive a voice interrupt message 1 minute prior to the end of the 500 minute call allowance notifying them that their minute allowance is about to expire. The Customer will also be voice prompted when accessing their PV A with the number of minutes remaining. Additional service is available through recharging in 100 minute increments. There is no limit to the number of recharges for this product. International calling is not available through this serVIce. Service Price Recharge for each 100 minutes PV A DA access is charged at 5 minutes of usage per instance Payphone Surcharge is charged at 5 minutes of usage per instance $19. $9. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN I - 2005 Boise, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 6 SECTION 6.0 - LONG DISTANCE SERVICES (CONT' TrinsicLONG DISTANCE 500 Service: TrinsicLONG DISTANCE 500 Service is a presubscribed service providing outbound calling for residential customers. The service also provides access to the Company s Personal Voice Assistant Service (PV A) for call completion and enhanced services such as dialing assistance, contact lists, review of and delivery of emails 1 . The service includes a monthly call allowance of combined intrastate and interstate toll calling of 500 minutes and Member to Member calling at no charge. Calls placed above the call allowance will be billed in one (1) minute increments rates. Customers are provided a toll free number for placing calls while away from home and the same rates and call allowance applies. An interstate Monthly Recurring Charge applies to this service in addition to usage. Call Allowance: Direct dial rate per minute above call allowance PV A rate per minute above call allowance: 500 minutes $0.080 $0.049 Idaho Public Utilities Commj Contact lists and review of delivery of emails not services regulated by the Commissio Office of the Secretary SSJOft CCEPTED FOR FILING JAN 1 2005 Boise, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January l~ 2005 - , - ,.. ..J IDLO50 1 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 6 Original Page 7 SECTION 6.0 - LONG DISTANCE SERVICES (CONT' Trinsic 800 Service Trinsic 800 Service provides customers with a personal toll free telephone number with which to access the company s travel card platform and Personal Voice Assistant (PV A) enhanced services. Voice mail is included with this service as are the enhanced features Find Me, Notify Me. . This service may be purchased on a stand-alone basis without the purchase of any other Trinsic service. In addition, the service is available as an add-on to existing Trinsic Unlimited Service, Trinsic Basic with PV A and Trinsic Value Select with PV A services. Customers will use their personal toll free number to access the Company s travel card and PV A platform. End users wishing to contact the Customer or leave a message for the customer may do so through the Z-Line 800 Service. A call allowance of 120 minutes of inbound and/or outbound calling is included with this service. Calls above the call allowance will be billed in sixty (60) second increments. An interstate Monthly Recurring Charge applies to this service in addition to usage. Rate Per minute above 120 Minute Call Allowance:$0.069 Idaho P~blic Utilities Commission OffIce of the Secretary CCEPTED FOR FILING JAN 1 ~ 2005 Boise, Idaho 1 Contact lists, review of and delivery of emails, VoiceMail, Find Me and Notify Me are not services or features regulated by the Commission. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 8 SECTION 6.0 - LO~G DISTANCE SERVICES (CO~T' Trinsic LONG DISTANCE Service Trinsic LONG DISTANCE Service is a presubscribed service providing outbound calling for residential Customers. The service also provides access to the Company s Personal Voice Assistant Service (PV A) for call completion and enhanced services such as dialing assistance, contact lists, review of and delivery of emails as well as VoiceMail, Find Me and Notify Me functions.l Calls are billed in one (1) minute increments. Customers are provided a toll free number for placing calls while away from home, and the same rates apply. An interstate Monthly Recurring Charge applies to this service in addition to usage. Direct Dial rate per minute: Call completion through PV A Rate Per Minute: $0.080 $0.049 Trinsic Business Long Distance with PV Trinsic Business Long Distance with PV A is a presubscribed long distance service providing outbound calling for business Customers. The service also provides access to the Company s Personal Voice Assistant enhanced service platform for call completion and enhanced services such as dialing assistance, contact lists, voice mail, and review of and delivery of emails, as well as Find Me and Notify Me functions lCalls are billed in six (6) second increments. Customers are provided a toll free number for placing calls while away from the office, and the same rates apply. Rate Per Minute $0.120 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~, Idaho 1 Contact lists, review of and delivery of emails, VoiceMail, Find Me and Notify Me are not services or features regulated by the Commission. Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1, 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 9 SECTION 6.0 - LONG DISTANCE SERVICES (CO~T' PV A Directory Assistance PV A Directory Assistance is a directory service whereby Customers may request assistance in determining listing information on a nationwide basis through the Company s Personal Voice Assistance (PV A) enhanced services platform. This service is only available to Customer of Trinsic local and/or long distance services with PV Customers use a toll free number or access code to access the PV A platform and choose the directory assistance option. Up to two listings per call may be requested. The rate per call applies whether or not a number is provided; this includes requests for numbers which are non-published or non-listed. There are no billing exemptions or allowances for PV A Directory Assistance. Rate Per Minute $1.06 Idaho P~blic Utilities Commission OffIce of the SecretaryEPTED FOR FILING JAN 1 - 2005 Boise, Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 6 Original Page 10 SECTIO~ 6.0 - LO~G DIST A~CE SERVICES (CONT' Trinsic LONG DISTANCE Essential Trinsic LONG DISTANCE Essential is a presubscribed service providing outbound calling for residential Customers. Calls are billed in one (1) minute increments. An interstate Monthly Recurring Charge applies to this service in addition to usage. Customers may request an optional toll free number, which terminates at the Customer s telephone number, with a call allowance of 60 minutes of domestic inbound calling for an additional monthly recurring charge. Calls are billed in one (1) minute increments. Direct Dial rate per minute: Toll Free rate per minute $0.080 $0.080 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo., Idaho Issued: December 20 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 ' -_. IDL0501 Trinsic Communications, Inc.Idaho Tariff No. Section 7 Original Page 1 SECTION 7.0 - ACCESS SERVICES General Rates and regulations for the Company s Access Services may be found in the Company s Idaho Tariff No. Idaho P~blic Ut!lities Commission OffIce or tne Secretary ACCEPTED FOR FiliNG JAN 1 - 2005 BOfse, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501 Trinsic Communications, Inc.Idaho Tariff No. 3 Section 8 Original Page 1 SECTION 8.0 - SPECIAL ARRANGEMENTS Contract Service Arrangements At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Customer not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Customer and Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and constructed services not contained in the Company s general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of services or other distinguishing features. Service shall be available to all similarly situated Customers for six months after the initial offering to the first contract Customer for any given set of terms. Contract Service Arrangements will be filed with the Idaho Public Service Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 Bo~se, Idaho Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDLO501 Trinsic Communications, Inc.Idaho Tariff No. Section 9 Original Page 1 SECTION 9.0 - PROMOTIONAL OFFERINGS Special Promotions The Company may, from time to time, offer services in this Tariff at special promotional rates and/or terms. Such promotional arrangements shall be filed with the Commission when so required. All rates and terms contained in this Tariff shall continue to apply unless specifically addressed in the promotional agreements. Notice of such promotional offerings will be given to the Idaho Public Service Commission at least thirty (30) days in advance of the promotion. $20.00 Credit Promotion To incent potential customers to purchase any Home Edition Service, Trinsic will offer a one-time $20 credit to Customers who presubscribe to any Home Edition Service. The $20 credit will be applied to the Home Edition monthly recurring charge. No other call types, fees, surcharges or taxes or charges that appear on the same bill are eligible for the credit. This promotion will be offered across multiple sales channels, including but not limited to a coupon on the company s web site, through telemarketing, direct mail and joint marketing sales channels. The $20 credit offer is available to new customers only and may not be combined with any other promotional offering except the Credit Card Billing Promotion. This promotion will be effective August 1, 2001 and continue through August 1 2002. Winback Promotion In order to win back previous Trinsic Home Edition Customers who have discontinued service, the Company will offer a credit on the Customer s bill if the Customer subscribes again to any Trinsic Home Edition Service. The credit will consist of paying any past balance due Trinsic from previous service up to $25 or $25 in the case of Customers without a past due balance. This promotion will be effective August 1 , 2001 and continue through August 1 , 2002. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 1 - 2005 BO~ge, Idaho - __ Issued: December 20, 2004 Issued by: Timothy Seat Vice President - Regulatory Affairs 601 South Harbour Island Boulevard, Suite 220 Tampa, Florida 33602 Effective: January 1 , 2005 IDL0501