20231113Final Accepted Price List.pdf

zap:
October 25, 2023
Via Electronic Filing
Jan Noriyuki, Commission Secretary
Idaho Public Utilities Commission
11331 W. Chinden Blvd.
Building 8, Suite 201-A
Boise, ID 83714
[e-mail]
GLOBAL HQ
1821 30th Street. Unit A wvnv.zayo com
Boulder, CO 80301 USA W @ZavoGroup
Re: CASE NOS. ELI-T-23-01 / ZAY-T-23-01
Joint Application of Electric Lightwave, LLC and Zayo Group, LLC for
Approval to Assign the Certificate of Public Convenience and Necessity of
Electric Lightwave, LLC to Zayo Group, LLC
Initial PUC Price List No. 1
Dean Secretary Noriyuki:
On behalf of Zayo Group, LLC ("Zayo"), enclosed for filing with the Commission is Zayo's
Idaho PUC Price List No. 1 governing the provision of competitive local exchange and
interexchange services pursuant to the Commission's in Order No. 35928 dated September 19,
2023. The enclosed Price List consists of Original Sheet No. 1 though 154 and is being filed to
become effective on January 1, 2024.
Please acknowledge receipt and acceptance of this filing. Please do not hesitate to contact
Brett Ferenchak at 202-373-6697 if you have any questions.
Respectfully submitted,
Lauren Lantero
VP, General Counsel, Corporate
Zayo Group, LLC
Enclosure
October 25, 2023
Via Electronic Filing
Jan Noriyuki, Commission Secretary
Idaho Public Utilities Commission
11331 W. Chinden Blvd.
Building 8, Suite 201-A
Boise, ID 83714
[e-mail]
Re: CASE NOS. ELI-T-23-01 / ZAY-T-23-01
Joint Application of Electric Lightwave, LLC and Zayo Group, LLC for
Approval to Assign the Certificate of Public Convenience and Necessity of
Electric Lightwave, LLC to Zayo Group, LLC
Initial PUC Price List No. 1
Dean Secretary Noriyuki:
On behalf of Zayo Group, LLC (“Zayo”), enclosed for filing with the Commission is Zayo’s
Idaho PUC Price List No. 1 governing the provision of competitive local exchange and
interexchange services pursuant to the Commission’s in Order No. 35928 dated September 19,
2023. The enclosed Price List consists of Original Sheet No. 1 though 154 and is being filed to
become effective on January 1, 2024.
Please acknowledge receipt and acceptance of this filing. Please do not hesitate to contact
Brett Ferenchak at 202-373-6697 if you have any questions.
Respectfully submitted,
Lauren Lantero
VP, General Counsel, Corporate
Zayo Group, LLC
Enclosure
RECEIVED
2023 October 25, PM 2:45
IDAHO PUBLIC
UTILITIES COMMISSION
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 1
REGULATIONS AND SCHEDULES
of
Intrastate Interexchange and Competitive Local Exchange
Telephone Services
Applying to End-User Communications
Services within the
State of Idaho
Provided by:
THIS PRICE LIST IS PROVIDED BY
ZAYO GROUP, LLC IN ITS ENTIRETY
This Price List contains the descriptions, regulations, and rates applicable to the furnishing of
telecommunications services provided by Zayo Group, LLC ("Company") within the State of
Idaho. This Price List is on file with the Idaho Public Utilities Commission ("Commission").
Copies may be inspected during normal business hours at the Company's principal place of
business: 1821 30th Street, Unit A, Boulder, CO 80301
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 1
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
REGULATIONS AND SCHEDULES
of
Intrastate Interexchange and Competitive Local Exchange
Telephone Services
Applying to End-User Communications
Services within the
State of Idaho
Provided by:
THIS PRICE LIST IS PROVIDED BY
ZAYO GROUP, LLC IN ITS ENTIRETY
This Price List contains the descriptions, regulations, and rates applicable to the furnishing of
telecommunications services provided by Zayo Group, LLC (“Company”) within the State of
Idaho. This Price List is on file with the Idaho Public Utilities Commission (“Commission”).
Copies may be inspected during normal business hours at the Company’s principal place of
business: 1821 30th Street, Unit A, Boulder, CO 80301
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 2
CHECK SHEET
The Title Sheet and Sheets 1 through 154 inclusive of this Price List are effective as of the date
shown at the bottom of the respective sheet(s).
Sheet No. Sheet Version Sheet No. Sheet Version Sheet No. Sheet Version
1 Original 31 Original 61 Original
2 Original 32 Original 62 Original
3 Original 33 Original 63 Original
4 Original 34 Original 64 Original
5 Original 35 Original 65 Original
6 Original 36 Original 66 Original
7 Original 37 Original 67 Original
8 Original 38 Original 68 Original
9 Original 39 Original 69 Original
10 Original 40 Original 70 Original
11 Original 41 Original 71 Original
12 Original 42 Original 72 Original
13 Original 43 Original 73 Original
14 Original 44 Original 74 Original
15 Original 45 Original 75 Original
16 Original 46 Original 76 Original
17 Original 47 Original 77 Original
18 Original 48 Original 78 Original
19 Original 49 Original 79 Original
20 Original 50 Original 80 Original
21 Original 51 Original 81 Original
22 Original 52 Original 82 Original
23 Original 53 Original 83 Original
24 Original 54 Original 84 Original
25 Original 55 Original 85 Original
26 Original 56 Original 86 Original
27 Original 57 Original 87 Original
28 Original 58 Original 88 Original
29 Original 59 Original 89 Original
30 Original 60 Original 90 Original
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 2
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
CHECK SHEET
The Title Sheet and Sheets 1 through 154 inclusive of this Price List are effective as of the date
shown at the bottom of the respective sheet(s).
Sheet No. Sheet Version Sheet No. Sheet Version Sheet No. Sheet Version
1 Original 31 Original 61 Original
2 Original 32 Original 62 Original
3 Original 33 Original 63 Original
4 Original 34 Original 64 Original
5 Original 35 Original 65 Original
6 Original 36 Original 66 Original
7 Original 37 Original 67 Original
8 Original 38 Original 68 Original
9 Original 39 Original 69 Original
10 Original 40 Original 70 Original
11 Original 41 Original 71 Original
12 Original 42 Original 72 Original
13 Original 43 Original 73 Original
14 Original 44 Original 74 Original
15 Original 45 Original 75 Original
16 Original 46 Original 76 Original
17 Original 47 Original 77 Original
18 Original 48 Original 78 Original
19 Original 49 Original 79 Original
20 Original 50 Original 80 Original
21 Original 51 Original 81 Original
22 Original 52 Original 82 Original
23 Original 53 Original 83 Original
24 Original 54 Original 84 Original
25 Original 55 Original 85 Original
26 Original 56 Original 86 Original
27 Original 57 Original 87 Original
28 Original 58 Original 88 Original
29 Original 59 Original 89 Original
30 Original 60 Original 90 Original
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 3
CHECK SHEET, Continued
Sheet No. Sheet Version Sheet No. Sheet Version Sheet No. Sheet Version
91 Original 122 Original 153 Original
92 Original 123 Original 154 Original
93 Original 124 Original
94 Original 125 Original
95 Original 126 Original
96 Original 127 Original
97 Original 128 Original
98 Original 129 Original
99 Original 130 Original
100 Original 131 Original
101 Original 132 Original
102 Original 133 Original
103 Original 134 Original
104 Original 135 Original
105 Original 136 Original
106 Original 137 Original
107 Original 138 Original
108 Original 139 Original
109 Original 140 Original
110 Original 141 Original
111 Original 142 Original
112 Original 143 Original
113 Original 144 Original
114 Original 145 Original
115 Original 146 Original
116 Original 147 Original
117 Original 148 Original
118 Original 149 Original
119 Original 150 Original
120 Original 151 Original
121 Original 152 Original
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 3
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
CHECK SHEET, Continued
Sheet No. Sheet Version Sheet No. Sheet Version Sheet No. Sheet Version
91 Original 122 Original 153 Original
92 Original 123 Original 154 Original
93 Original 124 Original
94 Original 125 Original
95 Original 126 Original
96 Original 127 Original
97 Original 128 Original
98 Original 129 Original
99 Original 130 Original
100 Original 131 Original
101 Original 132 Original
102 Original 133 Original
103 Original 134 Original
104 Original 135 Original
105 Original 136 Original
106 Original 137 Original
107 Original 138 Original
108 Original 139 Original
109 Original 140 Original
110 Original 141 Original
111 Original 142 Original
112 Original 143 Original
113 Original 144 Original
114 Original 145 Original
115 Original 146 Original
116 Original 147 Original
117 Original 148 Original
118 Original 149 Original
119 Original 150 Original
120 Original 151 Original
121 Original 152 Original
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 4
TABLE OF CONTENTS
CHECK SHEET 2
TABLE OF CONTENTS 4
CONCURRING CARRIERS 6
CONNECTING CARRIERS 6
OTHER PARTICIPATING CARRIERS 6
EXPLANATION OF SYMBOLS 6
CONTACT INFORMATION 7
PRICE LIST FORMAT 8
APPLICATION OF PRICE LIST 9
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 10
SECTION 2 - RULES AND REGULATIONS 19
2.1. UNDERTAKING OF THE COMPANY 19
2.2. LIMITATIONS OF SERVICE 20
2.3. CUSTOMER'S USE OF SERVICE 22
2.4. APPLICATION FOR SERVICE 24
2.5. SPECIAL CONSTRUCTION 25
2.6. LIMITATION OF COMPANY'S LIABILITY 27
2.7. LIABILITY OF THE CUSTOMER 36
2.8. PROVISION OF EQUIPMENT AND FACILITIES 41
2.9. CUSTOMER RESPONSIBILITIES 43
2.10. ESTABLISHMENT OF CREDIT 48
2.11. DEPOSITS 50
2.12. INITIAL SERVICE PERIOD 51
2.13. PAYMENTS AND BILLING 52
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE 58
2.15. RESTORATION OF SERVICE 60
2.16. CANCELLATION BY CUSTOMER 61
2.17. CANCELLATION BY COMPANY 62
2.18. INTERCONNECTION 65
2.19. PROVISION AND OWNERSHIP OF TELEPHONE NUMBERS 66
2.20. TAXES AND SURCHARGES 66
SECTION 3 - LOCAL EXCHANGE SERVICE 67
3.1. DESCRIPTION OF SERVICE 67
3.2. APPLICATION OF RATES 67
3.3. PROMOTIONAL OFFERINGS 68
3.4. LOCAL SERVICE TERM PLANS 69
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE 70
3.6. Tl-BASED SERVICES 72
3.7. CUSTOM CALLING FEATURES 79
3.8. DIRECTORY LISTINGS 95
3.9. MISCELLANEOUS RECURRING & NON RECURRING CHARGES 99
3.10. ABBREVIATED DIALING CODES (N-1-1) 105
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (ITSAP) 113
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 4
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
TABLE OF CONTENTS
CHECK SHEET .......................................................................................................................................................... 2
TABLE OF CONTENTS ............................................................................................................................................ 4
CONCURRING CARRIERS ..................................................................................................................................... 6
CONNECTING CARRIERS ...................................................................................................................................... 6
OTHER PARTICIPATING CARRIERS .................................................................................................................. 6
EXPLANATION OF SYMBOLS ............................................................................................................................... 6
CONTACT INFORMATION ..................................................................................................................................... 7
PRICE LIST FORMAT .............................................................................................................................................. 8
APPLICATION OF PRICE LIST ............................................................................................................................. 9
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS .......................................................................... 10
SECTION 2 - RULES AND REGULATIONS ........................................................................................................ 19
2.1. UNDERTAKING OF THE COMPANY ............................................................................................. 19
2.2. LIMITATIONS OF SERVICE ............................................................................................................. 20
2.3. CUSTOMER’S USE OF SERVICE ..................................................................................................... 22
2.4. APPLICATION FOR SERVICE.......................................................................................................... 24
2.5. SPECIAL CONSTRUCTION ............................................................................................................... 25
2.6. LIMITATION OF COMPANY’S LIABILITY .................................................................................. 27
2.7. LIABILITY OF THE CUSTOMER..................................................................................................... 36
2.8. PROVISION OF EQUIPMENT AND FACILITIES ......................................................................... 41
2.9. CUSTOMER RESPONSIBILITIES .................................................................................................... 43
2.10. ESTABLISHMENT OF CREDIT ........................................................................................................ 48
2.11. DEPOSITS .............................................................................................................................................. 50
2.12. INITIAL SERVICE PERIOD ............................................................................................................... 51
2.13. PAYMENTS AND BILLING ............................................................................................................... 52
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE .................................................................. 58
2.15. RESTORATION OF SERVICE ........................................................................................................... 60
2.16. CANCELLATION BY CUSTOMER .................................................................................................. 61
2.17. CANCELLATION BY COMPANY ..................................................................................................... 62
2.18. INTERCONNECTION ......................................................................................................................... 65
2.19. PROVISION AND OWNERSHIP OF TELEPHONE NUMBERS .................................................. 66
2.20. TAXES AND SURCHARGES .............................................................................................................. 66
SECTION 3 – LOCAL EXCHANGE SERVICE ................................................................................................... 67
3.1. DESCRIPTION OF SERVICE ............................................................................................................. 67
3.2. APPLICATION OF RATES ................................................................................................................. 67
3.3. PROMOTIONAL OFFERINGS .......................................................................................................... 68
3.4. LOCAL SERVICE TERM PLANS ...................................................................................................... 69
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE ....................................................................... 70
3.6. T1-BASED SERVICES ......................................................................................................................... 72
3.7. CUSTOM CALLING FEATURES ...................................................................................................... 79
3.8. DIRECTORY LISTINGS ..................................................................................................................... 95
3.9. MISCELLANEOUS RECURRING & NON RECURRING CHARGES ......................................... 99
3.10. ABBREVIATED DIALING CODES (N-1-1) .................................................................................... 105
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (ITSAP) .............. 113
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 5
TABLE OF CONTENTS, Continued
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE 115
4.1. GENERAL 115
4.2. APPLICATION OF RATES 116
4.3 DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE 117
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES 119
SECTION 5 - DIRECTORY ASSISTANCE SERVICE 123
5.1. REGULATIONS 123
5.2. RATES 123
SECTION 6 - SPECIAL PROGRAMS 124
6.1. VPN SOLUTIONS 124
6.2. BUSINESS ESSENTIALS 130
6.3. LD VOICE PACKAGES 132
SECTION 7 - SWITCHED ACCESS SERVICES 133
7.1. GENERAL 133
7.2. FGD SERVICE 133
7.3. ORDERING PROCEDURES 135
7.4. PRE SUBSCRIPTION 141
7.5. BILLING AND JURISDICTIONAL REPORTING REQUIREMENTS 144
7.6. RATES 152
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 5
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
TABLE OF CONTENTS, Continued
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE .................................................................. 115
4.1. GENERAL ............................................................................................................................................ 115
4.2. APPLICATION OF RATES ............................................................................................................... 116
4.3 DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE 117
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES........................... 119
SECTION 5 – DIRECTORY ASSISTANCE SERVICE ..................................................................................... 123
5.1. REGULATIONS .................................................................................................................................. 123
5.2. RATES .................................................................................................................................................. 123
SECTION 6 – SPECIAL PROGRAMS ................................................................................................................. 124
6.1. VPN SOLUTIONS ............................................................................................................................... 124
6.2. BUSINESS ESSENTIALS ................................................................................................................... 130
6.3. LD VOICE PACKAGES ..................................................................................................................... 132
SECTION 7 – SWITCHED ACCESS SERVICES ............................................................................................... 133
7.1. GENERAL ............................................................................................................................................ 133
7.2. FGD SERVICE .................................................................................................................................... 133
7.3. ORDERING PROCEDURES ............................................................................................................. 135
7.4. PRESUBSCRIPTION .......................................................................................................................... 141
7.5. BILLING AND JURISDICTIONAL REPORTING REQUIREMENTS ....................................... 144
7.6. RATES .................................................................................................................................................. 152
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 6
CONCURRING CARRIERS
None
CONNECTING CARRIERS
None
OTHER PARTICIPATING CARRIERS
None
EXPLANATION OF SYMBOLS
The following symbols shall be used in this Price List for the purpose indicated below:
(C) To signify a changed regulation.
(D) To signify a discontinued rate or regulation.
(I) To signify an increased rate.
(M) To signify a move in the location of text.
(N) To signify new rate or regulation.
(R) To signify reduced rate.
(T) To signify a change in text but no change in rate or regulation.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 6
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
CONCURRING CARRIERS
None
CONNECTING CARRIERS
None
OTHER PARTICIPATING CARRIERS
None
EXPLANATION OF SYMBOLS
The following symbols shall be used in this Price List for the purpose indicated below:
(C) To signify a changed regulation.
(D) To signify a discontinued rate or regulation.
(I) To signify an increased rate.
(M) To signify a move in the location of text.
(N) To signify new rate or regulation.
(R) To signify reduced rate.
(T) To signify a change in text but no change in rate or regulation.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 7
CONTACT INFORMATION
Company Contact Information
Zayo Group, LLC
1821 30th Street, Unit A
Boulder, Colorado 80301
Email: [e-mail]
Customer Contact
For establishment of service, complaints and inquiries regarding service and billing, or reporting
or inquiring about network outages or service problems, contact:
Zayo Group, LLC
1821 30th Street, Unit A
Boulder, Colorado 80301
(Attn: Legal Dept)
Customer Service: 1-888-444-1976
24-hour Repair: 1-800-360-4467
Email: [e-mail]
Commission Contact
Matters concerning Price Lists, and regulatory affairs:
Donna Heaston
Senior Corporate Counsel
2800 Campus Drive, Suite 140
Plymouth, MN 55441
Direct: 763-745-8466
Email: [e-mail]
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 7
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
CONTACT INFORMATION
Company Contact Information
Zayo Group, LLC
1821 30th Street, Unit A
Boulder, Colorado 80301
Email: [e-mail]
Customer Contact
For establishment of service, complaints and inquiries regarding service and billing, or reporting
or inquiring about network outages or service problems, contact:
Zayo Group, LLC
1821 30th Street, Unit A
Boulder, Colorado 80301
(Attn: Legal Dept)
Customer Service: 1-888-444-1976
24-hour Repair: 1-800-360-4467
Email: [e-mail]
Commission Contact
Matters concerning Price Lists, and regulatory affairs:
Donna Heaston
Senior Corporate Counsel
2800 Campus Drive, Suite 140
Plymouth, MN 55441
Direct: 763-745-8466
Email: [e-mail]
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 8
PRICE LIST FORMAT
A.
B.
Sheet Numbering - Sheet numbers appear in the upper right corner of the sheet. Sheets
are numbered sequentially. However, occasionally, when a new sheet is added between
sheets already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.1.
Sheet Revision Numbers - Revision numbers also appear in the upper right corner of
each sheet. These numbers are used to determine the most current sheet version on file
with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd Revised
Sheet 14. Because of various suspension periods, deferrals, etc. the Commission
follows in its Price List approval process, the most current sheet number on file with
the Commission is not always the sheet in effect. Consult the Check Sheet for the sheet
currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each
level of code is subservient to its next higher level:
D. Check Sheets - When a Price List filing is made with the Commission, an updated
Check Sheet accompanies the Price List filing. The Check Sheet lists the sheets
contained in the Price List with a cross- reference to the current revision number. When
new sheets are added, the Check Sheet is changed to reflect the revision. All revisions
made in a given filing are designated by and asterisk (*). There will be no other
symbols used on this sheet if these are the only changes made to it (i.e., the format, etc.,
remains the same, just revised revision levels on some sheets). The Price List user
should refer to the latest Check Sheet to find if a particular sheet is the most current on
file with the Commission.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 8
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
PRICE LIST FORMAT
A. Sheet Numbering - Sheet numbers appear in the upper right corner of the sheet. Sheets
are numbered sequentially. However, occasionally, when a new sheet is added between
sheets already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.1.
B. Sheet Revision Numbers - Revision numbers also appear in the upper right corner of
each sheet. These numbers are used to determine the most current sheet version on file
with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd Revised
Sheet 14. Because of various suspension periods, deferrals, etc. the Commission
follows in its Price List approval process, the most current sheet number on file with
the Commission is not always the sheet in effect. Consult the Check Sheet for the sheet
currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each
level of code is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.1.1.A.1.(a)i.
2.1.1.A.1.(a)i.(1)
2.1.1.A.1.(a)i(1)(a)
D. Check Sheets - When a Price List filing is made with the Commission, an updated
Check Sheet accompanies the Price List filing. The Check Sheet lists the sheets
contained in the Price List with a cross- reference to the current revision number. When
new sheets are added, the Check Sheet is changed to reflect the revision. All revisions
made in a given filing are designated by and asterisk (*). There will be no other
symbols used on this sheet if these are the only changes made to it (i.e., the format, etc.,
remains the same, just revised revision levels on some sheets). The Price List user
should refer to the latest Check Sheet to find if a particular sheet is the most current on
file with the Commission.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 9
APPLICATION OF PRICE LIST
This Price List applies to intrastate interexchange and competitive local exchange
telecommunications services and facilities offered within the State of Idaho by Zayo Group, LLC
("Company).
Interexchange Services are interstate offerings with Customer's having the option of using the
services for intrastate calls. Intrastate interexchange telecommunications services are offered in
conjunction with, and as an adjunct to, the Company's interstate interexchange service offerings,
and may not be obtained without subscribing to company's interstate interexchange services.
Features, functions, volume discounts, term discounts, installation and monthly charges may be
found among interstate rates and services, which may be accessed at www.zayo.com/policies/us-
tariffs/, or by calling toll free: 1-866-468-3472.
Exculpatory Clause
The included exculpatory language appearing in Section 2 of this Price List, does not constitute a
determination by the Commission that a limitation of liability imposed by the Company should be
upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's
responsibility to adjudicate negligence and consequential damage claims. It is also the Court's
responsibility to determine the validity of the Exculpatory Clause.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 9
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
APPLICATION OF PRICE LIST
This Price List applies to intrastate interexchange and competitive local exchange
telecommunications services and facilities offered within the State of Idaho by Zayo Group, LLC
(“Company).
Interexchange Services are interstate offerings with Customer’s having the option of using the
services for intrastate calls. Intrastate interexchange telecommunications services are offered in
conjunction with, and as an adjunct to, the Company’s interstate interexchange service offerings,
and may not be obtained without subscribing to company’s interstate interexchange services.
Features, functions, volume discounts, term discounts, installation and monthly charges may be
found among interstate rates and services, which may be accessed at www.zayo.com/policies/us-
tariffs/, or by calling toll free: 1-866-468-3472.
Exculpatory Clause
The included exculpatory language appearing in Section 2 of this Price List, does not constitute a
determination by the Commission that a limitation of liability imposed by the Company should be
upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court’s
responsibility to adjudicate negligence and consequential damage claims. It is also the Court’s
responsibility to determine the validity of the Exculpatory Clause.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 10
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
ACCESS LINE - A line which connects a Customer to the central (switching point) office of an
exchange through which local and long distance calls can be made.
ACCOUNT CODE — A Multidigit code, which can be used by Customers to assign accountabilities
for a call. It can be used to identify users, project, etc.
ADDITIONAL LISTING - Any listing of a name or information in connection with a Customer's
telephone number beyond that to which he is entitled without additional charge in connection with
his regular service.
APPLICATION - A request made orally or in writing for telephone service.
AUTHORIZED USER - A person, firm or corporation (other than the Customer) on whose premise
a telephone, Private Branch Exchange, or private line service or channel is located and who may
communicate over such channels in accordance with the terms of the Price List.
BUSINESS SERVICE - Telephone service furnished to Customers where the actual or obvious use
is principally or substantially of a business, professional, or occupational nature.
CALLED STATION - The terminating point of a call (i.e., the called number).
CALLING CARD - A card issued by a Carrier containing such account numbers assigned to its
Customer which enables the charges for calls made to be properly billed on a pre-arranged basis.
CALLS — The term "calls" means telephone messages attempted by Customers or Users.
CARRIER - A corporation, association, partnership, or individual engaged in the business of
furnished telephone service to the public under the jurisdiction of the Idaho Public Utilities
Commission.
CHANNEL - A path for communication between two or more stations, or Company offices,
furnished in such a manner as Company may elect, whether by wire, radio or a combination thereof
and whether or not by a single physical facility or route.
CIRCUIT - A channel used for the transmission of electrical energy in the furnishing of telephone
and other communications service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 10
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
ACCESS LINE - A line which connects a Customer to the central (switching point) office of an
exchange through which local and long distance calls can be made.
ACCOUNT CODE – A Multidigit code, which can be used by Customers to assign accountabilities
for a call. It can be used to identify users, project, etc.
ADDITIONAL LISTING - Any listing of a name or information in connection with a Customer's
telephone number beyond that to which he is entitled without additional charge in connection with
his regular service.
APPLICATION - A request made orally or in writing for telephone service.
AUTHORIZED USER - A person, firm or corporation (other than the Customer) on whose premise
a telephone, Private Branch Exchange, or private line service or channel is located and who may
communicate over such channels in accordance with the terms of the Price List.
BUSINESS SERVICE - Telephone service furnished to Customers where the actual or obvious use
is principally or substantially of a business, professional, or occupational nature.
CALLED STATION - The terminating point of a call (i.e., the called number).
CALLING CARD - A card issued by a Carrier containing such account numbers assigned to its
Customer which enables the charges for calls made to be properly billed on a pre-arranged basis.
CALLS – The term “calls” means telephone messages attempted by Customers or Users.
CARRIER - A corporation, association, partnership, or individual engaged in the business of
furnished telephone service to the public under the jurisdiction of the Idaho Public Utilities
Commission.
CHANNEL - A path for communication between two or more stations, or Company offices,
furnished in such a manner as Company may elect, whether by wire, radio or a combination thereof
and whether or not by a single physical facility or route.
CIRCUIT - A channel used for the transmission of electrical energy in the furnishing of telephone
and other communications service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 11
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
COMMUNICATIONS SYSTEM - Channels and other facilities which are capable, when not
connected to exchange telecommunications service, of two-way communications between
Customer-provided terminal equipment or company stations.
COMPANY —Zayo Group, LLC, the issuer of this Price List.
COMMISSION — The Idaho Public Utilities Commission
CONNECTING ARRANGEMENT - The equipment provided by Company to accomplish the
direct electrical connection of Customer-provided facilities with the facilities of Company or of
facilities of Company with other facilities of Company.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 11
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
COMMUNICATIONS SYSTEM - Channels and other facilities which are capable, when not
connected to exchange telecommunications service, of two-way communications between
Customer-provided terminal equipment or company stations.
COMPANY –Zayo Group, LLC, the issuer of this Price List.
COMMISSION – The Idaho Public Utilities Commission
CONNECTING ARRANGEMENT - The equipment provided by Company to accomplish the
direct electrical connection of Customer-provided facilities with the facilities of Company or of
facilities of Company with other facilities of Company.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 12
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
CONNECTING COMPANY - A corporation, association, partnership or individual owning or
operating one or more exchanges and with who communications services are interchanged.
CONNECTOR - See "Switch".
CONNECTION CHARGE - See "Service Connection Charge".
CONSTRUCTION CHARGE - A separate non-recurring charge made for the construction of
facilities in excess of that contemplated under the rates quoted in the exchange Price Lists.
CONTRACT - Refers to the agreement between a Customer and Company under which service
and facilities are furnished in accordance with the applicable provisions of the Price Lists.
COST - The cost of labor and materials, which includes appropriate amounts to cover Company's
general operating and administrative expenses.
CREDIT CARD - A valid bank or financial organization card, representing and account to which
the costs of products and services purchased by the card holder may be charged for future payment.
Such cards include those issued by VISA or MasterCard.
CUSTOMER - Any individual, person, firm, partnership, association, joint-stock company, trust,
governmental entity, corporation or other entity that directly or indirectly orders access Service.
A customer is deemed responsible for the payment of charges and compliance with the Company's
regulations. An Interexchange Carrier is deemed a Customer of the Company if the Interexchange
Carrier directly or indirectly sends traffic to or receives traffic from a central office code (NPA-
NXX), pooled 1K block or ported number, which is assigned to the Company or a customer of the
Company. The use of the Company's access service constitutes an order for such service and
requires compliance with the obligates, rates, and charges as set forth in this Price List, regardless
of whether the Customer has affirmatively requested service or has an executed service order.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 12
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
CONNECTING COMPANY - A corporation, association, partnership or individual owning or
operating one or more exchanges and with who communications services are interchanged.
CONNECTOR - See "Switch".
CONNECTION CHARGE - See "Service Connection Charge".
CONSTRUCTION CHARGE - A separate non-recurring charge made for the construction of
facilities in excess of that contemplated under the rates quoted in the exchange Price Lists.
CONTRACT - Refers to the agreement between a Customer and Company under which service
and facilities are furnished in accordance with the applicable provisions of the Price Lists.
COST - The cost of labor and materials, which includes appropriate amounts to cover Company’s
general operating and administrative expenses.
CREDIT CARD - A valid bank or financial organization card, representing and account to which
the costs of products and services purchased by the card holder may be charged for future payment.
Such cards include those issued by VISA or MasterCard.
CUSTOMER - Any individual, person, firm, partnership, association, joint-stock company, trust,
governmental entity, corporation or other entity that directly or indirectly orders access Service.
A customer is deemed responsible for the payment of charges and compliance with the Company's
regulations. An Interexchange Carrier is deemed a Customer of the Company if the Interexchange
Carrier directly or indirectly sends traffic to or receives traffic from a central office code (NPA-
NXX), pooled 1K block or ported number, which is assigned to the Company or a customer of the
Company. The use of the Company's access service constitutes an order for such service and
requires compliance with the obligates, rates, and charges as set forth in this Price List, regardless
of whether the Customer has affirmatively requested service or has an executed service order.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 13
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
CUSTOMER-PROVIDED EQUIPMENT - Devices, apparatus, and/or associated wiring
provided by a Customer.
CUT-OVER DATE (or INSTALLATION DATE) - the date when Company commences
supplying telephone services pursuant to this Price List.
DATA BANDWIDTH — a data transmission rate; the maximum amount of information
(bits/second) that can be transmitted along a channel.
DEBIT CARD - A valid bank or financial organization card, representing both an account from
which the costs of products and services purchased by the cardholder may be charged.
DEDICATED ACCESS - Non-switched access between a Customer's premises and the point of
presence of the Company's underlying carrier.
DEMARCATION POINT - The point of connection, provided and maintained by the Telephone
Company, at which the Telephone Company service and the property owner or Customer's facilities
are connected. This Demarcation Point is to be mutually agreeable to the Telephone Company and
the subscriber or property owner, and is normally located near the point where the Telephone
Company facilities enter the building or property, on the subscriber's side of the Company's
protector, or its equivalent.
For multiple buildings constructed on continuous business property, such as shopping centers,
condominiums, industrial parks, and campuses, the Telephone Company may establish a single
Demarcation Point or may designate one of the existing terminating connections on a property as a
main Demarcation Point. Where feasible, one or more alternate Demarcation Points may be placed
or reinforced by the Company at the request of the business Customer or property owner. Charges
will be applied to cover additional costs of placing or reinforcing alternate Demarcation Points. The
property owner or Customer is responsible for service on the Customer side of the Demarcation
Point.
DIGITAL - A method of storing, processing and transmitting information through the use of
distinct electronic or optical pulses that represent the binary digits (bits) 0 and 1. Digital
transmission/switching technologies employ a sequence of discrete, individually distinct pulses to
represent information, as opposed to the continuously variable signal of analog technologies.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 13
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
CUSTOMER-PROVIDED EQUIPMENT - Devices, apparatus, and/or associated wiring
provided by a Customer.
CUT-OVER DATE (or INSTALLATION DATE) - the date when Company commences
supplying telephone services pursuant to this Price List.
DATA BANDWIDTH – a data transmission rate; the maximum amount of information
(bits/second) that can be transmitted along a channel.
DEBIT CARD - A valid bank or financial organization card, representing both an account from
which the costs of products and services purchased by the cardholder may be charged.
DEDICATED ACCESS - Non-switched access between a Customer's premises and the point of
presence of the Company's underlying carrier.
DEMARCATION POINT - The point of connection, provided and maintained by the Telephone
Company, at which the Telephone Company service and the property owner or Customer's facilities
are connected. This Demarcation Point is to be mutually agreeable to the Telephone Company and
the subscriber or property owner, and is normally located near the point where the Telephone
Company facilities enter the building or property, on the subscriber's side of the Company's
protector, or its equivalent.
For multiple buildings constructed on continuous business property, such as shopping centers,
condominiums, industrial parks, and campuses, the Telephone Company may establish a single
Demarcation Point or may designate one of the existing terminating connections on a property as a
main Demarcation Point. Where feasible, one or more alternate Demarcation Points may be placed
or reinforced by the Company at the request of the business Customer or property owner. Charges
will be applied to cover additional costs of placing or reinforcing alternate Demarcation Points. The
property owner or Customer is responsible for service on the Customer side of the Demarcation
Point.
DIGITAL - A method of storing, processing and transmitting information through the use of
distinct electronic or optical pulses that represent the binary digits (bits) 0 and 1. Digital
transmission/switching technologies employ a sequence of discrete, individually distinct pulses to
represent information, as opposed to the continuously variable signal of analog technologies.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 14
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
DIRECT CONNECTION - Connection of terminal equipment to the telephone network by
means other than acoustic or inductive coupling.
DIRECT INWARD DIAL ("DID") - A service attribute that routes incoming calls directly to
stations, by-passing a central answer point.
DIRECT OUTWARD DIAL ("DOD") - A service attribute that allows individual station users
to access and dial outside numbers directly.
DIRECTORY LISTING - A publication in the Company's alphabetical directory of information
relative to a Customer's name or other identification and telephone number.
DISCONNECT OR DISCONNECTION - The termination of a circuit connection between the
Originating Station and the Called Station or the operator service provider.
EMERGENCY SERVICE NUMBER ("ESN") - A unique code, assigned by the Company, used
to define specific combinations of police, fire and/or ambulance jurisdictions, or any other
authorized agency, which are designated by the Customer.
E911 CUSTOMER - A municipality, other state or local governmental unit or an authorized agent
of one or more municipalities or other state of local government units to whom authority has been
lawfully delegated. The Customer must be legally authorized to subscribe to the service and have
public safety responsibilities by law to respond to telephone calls from the public for emergency
police, fire or other emergency services within the telephone central office areas arranged for 911
calling.
END USER - Any Customer of telecommunications service that is not a carrier, except that a
carrier shall be deemed to be an "end user" to the extent that such carrier uses a telecommunications
service for administrative purposes, without making such service available to others, directly or
indirectly.
EXCHANGE - An area, consisting of one or more central office districts, within which a call
between any two points is a local call.
EXCHANGE ACCESS LINE - A central office line furnished for direct or indirect access to the
exchange system.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 14
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
DIRECT CONNECTION - Connection of terminal equipment to the telephone network by
means other than acoustic or inductive coupling.
DIRECT INWARD DIAL (“DID”) - A service attribute that routes incoming calls directly to
stations, by-passing a central answer point.
DIRECT OUTWARD DIAL (“DOD”) - A service attribute that allows individual station users
to access and dial outside numbers directly.
DIRECTORY LISTING - A publication in the Company's alphabetical directory of information
relative to a Customer's name or other identification and telephone number.
DISCONNECT OR DISCONNECTION - The termination of a circuit connection between the
Originating Station and the Called Station or the operator service provider.
EMERGENCY SERVICE NUMBER (“ESN”) - A unique code, assigned by the Company, used
to define specific combinations of police, fire and/or ambulance jurisdictions, or any other
authorized agency, which are designated by the Customer.
E911 CUSTOMER - A municipality, other state or local governmental unit or an authorized agent
of one or more municipalities or other state of local government units to whom authority has been
lawfully delegated. The Customer must be legally authorized to subscribe to the service and have
public safety responsibilities by law to respond to telephone calls from the public for emergency
police, fire or other emergency services within the telephone central office areas arranged for 911
calling.
END USER - Any Customer of telecommunications service that is not a carrier, except that a
carrier shall be deemed to be an "end user" to the extent that such carrier uses a telecommunications
service for administrative purposes, without making such service available to others, directly or
indirectly.
EXCHANGE - An area, consisting of one or more central office districts, within which a call
between any two points is a local call.
EXCHANGE ACCESS LINE - A central office line furnished for direct or indirect access to the
exchange system.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 15
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
EXCHANGE SERVICE - The provision to the subscriber of access to the exchange system for
the purpose of sending and receiving calls. This access is achieved through the provision of a
central office line (exchange access line) between the central office and the subscriber's premises.
EXTENDED AREA SERVICE - Interexchange telephone service furnished at flat rate between
one or more exchange areas.
FLAT RATE SERVICE - The type of exchange service provided at a monthly rate with an
unlimited number of calls within a specified primary calling area.
INITIAL SERVICE PERIOD - The minimum length of time for which a Customer is obligated to
pay for service, facilities, and equipment, whether or not retained by the Customer for such minimum
length of time.
INTERCONNECTION - The method by which telecommunications facilities of the Company are
arranged to transmit to, or receive information from, Customer-provided equipment.
INTERRUPTION - The inability to complete calls, either incoming or outgoing or both, due to
Company facilities malfunction or human errors.
ISDN/PRI BUSINESS SERVICE - An ISDN Primary Rate Interface Business Service
connection operating at 1.544 MBPS that is time division multiplexed in 23B channels and one D
channel. The B channels carry individual voice-grade telephonic communications, each of which
can be used to place or received one call at a time, while the D channel handles signaling
information.
JOINT USER SERVICE - An arrangement whereby an individual, firm or corporation whose
telephone needs are not such as to justify the provision of separate Customer service is permitted
to use the service of a Customer.
LATA - Local Access and Transport Area. "LATA" means one of the geographic local access
and transport areas established as a result of the AT&T divestiture, pursuant to the Modification
of Final Judgment entered by the United States District Court for the District of Columbia in Civil
Action No. 82-0192; or any other geographic area designated as a LATA in the NATIONAL
EXCHANGE CARRIER ASSOCIATION, Inc. Tariff F.C.C. No. 4.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 15
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
EXCHANGE SERVICE - The provision to the subscriber of access to the exchange system for
the purpose of sending and receiving calls. This access is achieved through the provision of a
central office line (exchange access line) between the central office and the subscriber's premises.
EXTENDED AREA SERVICE - Interexchange telephone service furnished at flat rate between
one or more exchange areas.
FLAT RATE SERVICE - The type of exchange service provided at a monthly rate with an
unlimited number of calls within a specified primary calling area.
INITIAL SERVICE PERIOD - The minimum length of time for which a Customer is obligated to
pay for service, facilities, and equipment, whether or not retained by the Customer for such minimum
length of time.
INTERCONNECTION - The method by which telecommunications facilities of the Company are
arranged to transmit to, or receive information from, Customer-provided equipment.
INTERRUPTION - The inability to complete calls, either incoming or outgoing or both, due to
Company facilities malfunction or human errors.
ISDN/PRI BUSINESS SERVICE – An ISDN Primary Rate Interface Business Service
connection operating at 1.544 MBPS that is time division multiplexed in 23B channels and one D
channel. The B channels carry individual voice-grade telephonic communications, each of which
can be used to place or received one call at a time, while the D channel handles signaling
information.
JOINT USER SERVICE - An arrangement whereby an individual, firm or corporation whose
telephone needs are not such as to justify the provision of separate Customer service is permitted
to use the service of a Customer.
LATA - Local Access and Transport Area. "LATA" means one of the geographic local access
and transport areas established as a result of the AT&T divestiture, pursuant to the Modification
of Final Judgment entered by the United States District Court for the District of Columbia in Civil
Action No. 82-0192; or any other geographic area designated as a LATA in the NATIONAL
EXCHANGE CARRIER ASSOCIATION, Inc. Tariff F.C.C. No. 4.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 16
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
LINE CONSTRUCTION CHARGES - The charges applied for additions to existing central
office line facilities outside a Base Rate Area to provide service to business or residence
Customers.
LOCAL CHANNEL - Applies to that portion of a channel which connects a station to an
interexchanging channel. A channel connecting two or more stations within an exchange area.
LOCAL EXCHANGE CARRIER - A company which furnishes exchange telecommunications
service.
LOCAL EXCHANGE SERVICE - Telephone communication within Exchange Areas in
accordance with the provision of Company's Price Lists.
LOCAL MESSAGE - A completed communication between Customer's stations located within
the same Exchange Area.
LOCAL SERVICE AREA - The area within which telephone service is furnished under a
specific schedule of rates without the application of specific charges for each message.
MAINTENANCE VISIT CHARGE - A charge applied when a service difficulty or trouble
report results from Customer provided equipment and/or inside wiring and not from the telephone
company's facilities.
MARKET EXPANSION LINE (MEL) - A service that allows a Customer to obtain a telephone
number which, when called, will automatically forward the call to another telephone number (any
local or long distance telephone number, except a payphone). The originating telephone number
identification is not provided to the MEL Customer.
MESSAGE RATE SERVICE - A type of exchange service provided at a monthly rate with an
additional charge for local calling based on the usage of the local network. One completed call is
equal to one message.
MILEAGE - The measurement upon which charges are computed for extension, tie, private lines
and for lines serving exchange stations located outside the base rate area or outside the central
office area of the connecting central office.
MINIMUM CONTRACT PERIOD - see "Initial Service Period"
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 16
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
LINE CONSTRUCTION CHARGES - The charges applied for additions to existing central
office line facilities outside a Base Rate Area to provide service to business or residence
Customers.
LOCAL CHANNEL - Applies to that portion of a channel which connects a station to an
interexchanging channel. A channel connecting two or more stations within an exchange area.
LOCAL EXCHANGE CARRIER - A company which furnishes exchange telecommunications
service.
LOCAL EXCHANGE SERVICE - Telephone communication within Exchange Areas in
accordance with the provision of Company’s Price Lists.
LOCAL MESSAGE - A completed communication between Customer's stations located within
the same Exchange Area.
LOCAL SERVICE AREA - The area within which telephone service is furnished under a
specific schedule of rates without the application of specific charges for each message.
MAINTENANCE VISIT CHARGE - A charge applied when a service difficulty or trouble
report results from Customer provided equipment and/or inside wiring and not from the telephone
company's facilities.
MARKET EXPANSION LINE (MEL) - A service that allows a Customer to obtain a telephone
number which, when called, will automatically forward the call to another telephone number (any
local or long distance telephone number, except a payphone). The originating telephone number
identification is not provided to the MEL Customer.
MESSAGE RATE SERVICE - A type of exchange service provided at a monthly rate with an
additional charge for local calling based on the usage of the local network. One completed call is
equal to one message.
MILEAGE - The measurement upon which charges are computed for extension, tie, private lines
and for lines serving exchange stations located outside the base rate area or outside the central
office area of the connecting central office.
MINIMUM CONTRACT PERIOD – see “Initial Service Period”
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 17
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
MONTHLY RECURRING CHARGE - A regular charge applied on a monthly basis for the
services applied for under this Price List.
NETWORK - The Company's facilities, equipment, and services provided under this Price List.
NON-RECURRING CHARGE - A one-time charge associated with certain installations, change
or transfer of services, either in lieu of or in addition to monthly recurring charges.
PREMISES - The space occupied by a Customer or authorized user in a building or buildings or
contiguous property not separated by a public right of way.
PRICE LIST - The rates, charges, rules and regulations adopted and filed by Company with the
Idaho Public Utilities Commission.
SAME PREMISES - All space in the same building in which one subscriber has the right of
occupancy, and all space in different buildings on contiguous property when occupied solely by
the same subscriber. Foyers, hallways and other space for the common use of all occupants of a
building are considered the premises of the operator of the building.
SERVICE(S) - All telecommunications services and other services related thereto provided by
the Company to Customers or End Users.
STATION - Each telephone on a line where no telephone associated with the line is provided on
the same premises and in the same building; the first termination in station key equipment or a
jack for use with a portable telephone.
SUBSCRIBER - See Customer.
SUSPENSION - Interruption of services for any number of reasons, including, but not limited to
nonpayment
T-1 or DS1 BUSINESS SERVICE - Service provided to business Customer. The connection
operates at 1.544 MBPS that is time division multiplexed in 24 individual voice-grade telephonic
communications channels, each of which can be used to place or received one call at a time.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 17
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
MONTHLY RECURRING CHARGE - A regular charge applied on a monthly basis for the
services applied for under this Price List.
NETWORK - The Company's facilities, equipment, and services provided under this Price List.
NON-RECURRING CHARGE - A one-time charge associated with certain installations, change
or transfer of services, either in lieu of or in addition to monthly recurring charges.
PREMISES - The space occupied by a Customer or authorized user in a building or buildings or
contiguous property not separated by a public right of way.
PRICE LIST - The rates, charges, rules and regulations adopted and filed by Company with the
Idaho Public Utilities Commission.
SAME PREMISES - All space in the same building in which one subscriber has the right of
occupancy, and all space in different buildings on contiguous property when occupied solely by
the same subscriber. Foyers, hallways and other space for the common use of all occupants of a
building are considered the premises of the operator of the building.
SERVICE(S) - All telecommunications services and other services related thereto provided by
the Company to Customers or End Users.
STATION - Each telephone on a line where no telephone associated with the line is provided on
the same premises and in the same building; the first termination in station key equipment or a
jack for use with a portable telephone.
SUBSCRIBER - See Customer.
SUSPENSION - Interruption of services for any number of reasons, including, but not limited to
nonpayment
T-1 or DS1 BUSINESS SERVICE – Service provided to business Customer. The connection
operates at 1.544 MBPS that is time division multiplexed in 24 individual voice-grade telephonic
communications channels, each of which can be used to place or received one call at a time.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 18
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
TELEPHONE COMPANY - See Carrier
TERMINATION CHARGE - A charge applied under certain conditions, when a contract for
service is terminated by the Customer before the expiration of the minimum contract period.
TOLL CALL - Any call extending beyond the local exchange of the originating caller, which is
rated on a toll schedule by the Company.
TOLL FREE SERVICE - A service which provides a Customer with a Toll Free number so that
calls made to the Toll Free number are charged and billed to the Customer instead of to the calling
party. This service is offered without charge to the dialing party.
TRUNK - A communications path connecting two switching systems in a network, used in the
establishment of an end-to-end connection.
TRUNK LINE - A circuit over which a Customer's messages are sent between two central offices
or between a central office and a private branch exchange system.
USER - Any person or entity that obtains the Company's services provided under this Price List,
regardless of whether such person or entity is so authorized by the Customer.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 18
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, Continued
TELEPHONE COMPANY - See Carrier
TERMINATION CHARGE - A charge applied under certain conditions, when a contract for
service is terminated by the Customer before the expiration of the minimum contract period.
TOLL CALL - Any call extending beyond the local exchange of the originating caller, which is
rated on a toll schedule by the Company.
TOLL FREE SERVICE - A service which provides a Customer with a Toll Free number so that
calls made to the Toll Free number are charged and billed to the Customer instead of to the calling
party. This service is offered without charge to the dialing party.
TRUNK - A communications path connecting two switching systems in a network, used in the
establishment of an end-to-end connection.
TRUNK LINE - A circuit over which a Customer's messages are sent between two central offices
or between a central office and a private branch exchange system.
USER - Any person or entity that obtains the Company's services provided under this Price List,
regardless of whether such person or entity is so authorized by the Customer.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 19
SECTION 2 - RULES AND REGULATIONS
2.1. UNDERTAKING OF THE COMPANY
2.1.1. Company's interexchange services are furnished for telecommunications originating
and/or terminating within the State of Idaho, as provided in its Certificate of Authority.
2.1.2. Company's local exchange services are furnished for telecommunications originating
and/or terminating in any area within the State of Idaho.
2.1.3. Company is a facilities-based provider of local exchange telecommunications to
Customers for direct transmission and reception of voice, data, and other types of
communications.
2.1.4. Company is a resale common carrier providing intrastate long distance toll
telecommunication service to Customers for their direct transmission and reception of
voice, data and other types of communications. Company provides outbound 1+ and
inbound Toll Free "800" services to Customers.
2.1.5. Company resells or otherwise provides access, switching, transport and termination
services provided by exchange and interexchange carriers.
2.1.6. Provision of the Company's services is dependent upon the availability of suitable
facilities for services. The facilities used to provide a particular service are chosen by
the Company and are not represented to be suitable for any one service. The Company
reserves the right to change underlying facilities, at the Company's sole option,
provided there is no degradation to the services.
2.1.7. Customer's monthly charges for Company's service are based on the total time
Customer actually uses the service.
2.1.8. The Company's services are provided on a monthly basis unless otherwise provided,
and are available twenty-four (24) hours per day, seven (7) days per week.
2.1.9. Request for service under this Price List will authorize the Company to conduct a credit
search on the Customer.
2.1.10. This Price List shall be interpreted and governed by the laws of the State of Idaho
without regard for the State's choice of laws provision.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 19
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS
2.1. UNDERTAKING OF THE COMPANY
2.1.1. Company's interexchange services are furnished for telecommunications originating
and/or terminating within the State of Idaho, as provided in its Certificate of Authority.
2.1.2. Company's local exchange services are furnished for telecommunications originating
and/or terminating in any area within the State of Idaho.
2.1.3. Company is a facilities-based provider of local exchange telecommunications to
Customers for direct transmission and reception of voice, data, and other types of
communications.
2.1.4. Company is a resale common carrier providing intrastate long distance toll
telecommunication service to Customers for their direct transmission and reception of
voice, data and other types of communications. Company provides outbound 1+ and
inbound Toll Free “800” services to Customers.
2.1.5. Company resells or otherwise provides access, switching, transport and termination
services provided by exchange and interexchange carriers.
2.1.6. Provision of the Company’s services is dependent upon the availability of suitable
facilities for services. The facilities used to provide a particular service are chosen by
the Company and are not represented to be suitable for any one service. The Company
reserves the right to change underlying facilities, at the Company’s sole option,
provided there is no degradation to the services.
2.1.7. Customer's monthly charges for Company's service are based on the total time
Customer actually uses the service.
2.1.8. The Company’s services are provided on a monthly basis unless otherwise provided,
and are available twenty-four (24) hours per day, seven (7) days per week.
2.1.9. Request for service under this Price List will authorize the Company to conduct a credit
search on the Customer.
2.1.10. This Price List shall be interpreted and governed by the laws of the State of Idaho
without regard for the State's choice of laws provision.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 20
SECTION 2 - RULES AND REGULATIONS, Continued
2.2. LIMITATIONS OF SERVICE
2.2.1 Service is offered subject to availability of the necessary facilities and/or equipment
and subject to the provisions of this Price List.
2.2.2. Company reserves the right to immediately disconnect service without notice, without
incurring liability pursuant to the provisions Section 2.17, infra.
2.2.3. The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission of for failure
to establish connections.
2.2.4. The Customer obtains no property right or interest in the use of any specific type of
facility, service, equipment, telephone number, process or code. All rights, titles and
interests remain, at all times, solely with the Company.
2.2.5. Prior written permission from the Company is required before any assignment or
transfer of the service or any rights associated with the service. Transfer may be
permitted if the Customer has paid all charges owed to the Company. Transfers will
be treated as a disconnection of existing service and installation of new service, and
non-recurring installation charges will apply, as stated elsewhere in this Price List. All
regulations and conditions contained in this Price List shall apply to all such permitted
assignees or transferees, as well as all conditions of service. Failure of the transferee
to comply with this requirement shall not prevent liability for charges, including
termination charges, if the transferee has accepted use of the Service and/or made
payments. The original Customer shall also remain liable for all charges, including
early termination charges, if the Service is transferred without notice to, and approval
by, the Company. In no event shall Zayo collect more than total charges owed.
2.2.6 The Company may, upon reasonable notice, make such tests and inspections as may be
necessary to determine whether the terms and conditions of this Price List are being
complied with in the installation, operation or maintenance of the Customer's or the
Company's facilities or equipment.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 20
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.2. LIMITATIONS OF SERVICE
2.2.1 Service is offered subject to availability of the necessary facilities and/or equipment
and subject to the provisions of this Price List.
2.2.2. Company reserves the right to immediately disconnect service without notice, without
incurring liability pursuant to the provisions Section 2.17, infra.
2.2.3. The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission of for failure
to establish connections.
2.2.4. The Customer obtains no property right or interest in the use of any specific type of
facility, service, equipment, telephone number, process or code. All rights, titles and
interests remain, at all times, solely with the Company.
2.2.5. Prior written permission from the Company is required before any assignment or
transfer of the service or any rights associated with the service. Transfer may be
permitted if the Customer has paid all charges owed to the Company. Transfers will
be treated as a disconnection of existing service and installation of new service, and
non-recurring installation charges will apply, as stated elsewhere in this Price List. All
regulations and conditions contained in this Price List shall apply to all such permitted
assignees or transferees, as well as all conditions of service. Failure of the transferee
to comply with this requirement shall not prevent liability for charges, including
termination charges, if the transferee has accepted use of the Service and/or made
payments. The original Customer shall also remain liable for all charges, including
early termination charges, if the Service is transferred without notice to, and approval
by, the Company. In no event shall Zayo collect more than total charges owed.
2.2.6 The Company may, upon reasonable notice, make such tests and inspections as may be
necessary to determine whether the terms and conditions of this Price List are being
complied with in the installation, operation or maintenance of the Customer’s or the
Company’s facilities or equipment.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 21
SECTION 2 - RULES AND REGULATIONS, Continued
2.2. LIMITATIONS OF SERVICE, Continued
2.2.7 The Company reserves the right to refuse an application for service made by a present
or former Customer who is indebted to the Company for service previously rendered
pursuant to this Price List or Company's policies and procedures until the indebtedness
is satisfied.
2.2.8. Company may limit communications over its facilities during emergencies, which may
result in a shortage of facilities.
2.2.9. The Company may refuse to permit collect calling, calling card, third number billing
which it determines to be fraudulent and/or may limit the use of these billing options
or services.
2.2.10 The Company reserves the right to discontinue service when necessitated by conditions
beyond its control or when the Customer's use of the service is in violation of the
provisions of this Price List or in violation of state law.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 21
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.2. LIMITATIONS OF SERVICE, Continued
2.2.7 The Company reserves the right to refuse an application for service made by a present
or former Customer who is indebted to the Company for service previously rendered
pursuant to this Price List or Company’s policies and procedures until the indebtedness
is satisfied.
2.2.8. Company may limit communications over its facilities during emergencies, which may
result in a shortage of facilities.
2.2.9. The Company may refuse to permit collect calling, calling card, third number billing
which it determines to be fraudulent and/or may limit the use of these billing options
or services.
2.2.10 The Company reserves the right to discontinue service when necessitated by conditions
beyond its control or when the Customer’s use of the service is in violation of the
provisions of this Price List or in violation of state law.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 22
SECTION 2 - RULES AND REGULATIONS, Continued
2.3. CUSTOMER'S USE OF SERVICE
2.3.1. Service may be used for the transmission of communications by the Customer for any
lawful purpose for which the service is technically suited. Services are designed
primarily for business or commercial use. Services are not intended for resale unless
specifically offered, ordered and designated as "For Resale."
2.3.2. Customers may transmit or receive information or signals via the Company's facilities.
Company's services are designed primarily for the transmission of voice-grade
telephonic signals, except as otherwise stated in this Price List. A Customer may
transmit any form of signal that is compatible with Company's equipment, but
Company does not guarantee that its services will be suitable for purposes other than
voice-grade telephonic communication except as specifically stated in this Price List.
2.3.3. Service may not be used for any unlawful purpose or for any purpose for which any
payment or other compensation is received by the Customer, except when the Customer
is a duly authorized and regulated common carrier, shared tenant or multi-tenant
provider. This provision does not prohibit an arrangement between the Customer,
authorized user or joint user to share the cost of service. This provision does not
prohibit any other joint use arrangement permitted by Commission rules and/or Idaho
State law.
2.3.4. Recording of telephone conversations of service provided by the Company under this
Price List is prohibited except as authorized by applicable federal, state and local laws.
2.3.5. The Company strictly prohibits use of the Company's services without payment or by
an avoidance of payment by the Customer by fraudulent means or devices including
providing falsified calling card numbers or invalid calling card numbers to the
Company, providing falsified or invalid credit card numbers to the Company or in any
way misrepresenting the identity of the Customer.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 22
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.3. CUSTOMER’S USE OF SERVICE
2.3.1. Service may be used for the transmission of communications by the Customer for any
lawful purpose for which the service is technically suited. Services are designed
primarily for business or commercial use. Services are not intended for resale unless
specifically offered, ordered and designated as “For Resale.”
2.3.2. Customers may transmit or receive information or signals via the Company’s facilities.
Company’s services are designed primarily for the transmission of voice-grade
telephonic signals, except as otherwise stated in this Price List. A Customer may
transmit any form of signal that is compatible with Company’s equipment, but
Company does not guarantee that its services will be suitable for purposes other than
voice-grade telephonic communication except as specifically stated in this Price List.
2.3.3. Service may not be used for any unlawful purpose or for any purpose for which any
payment or other compensation is received by the Customer, except when the Customer
is a duly authorized and regulated common carrier, shared tenant or multi-tenant
provider. This provision does not prohibit an arrangement between the Customer,
authorized user or joint user to share the cost of service. This provision does not
prohibit any other joint use arrangement permitted by Commission rules and/or Idaho
State law.
2.3.4. Recording of telephone conversations of service provided by the Company under this
Price List is prohibited except as authorized by applicable federal, state and local laws.
2.3.5. The Company strictly prohibits use of the Company’s services without payment or by
an avoidance of payment by the Customer by fraudulent means or devices including
providing falsified calling card numbers or invalid calling card numbers to the
Company, providing falsified or invalid credit card numbers to the Company or in any
way misrepresenting the identity of the Customer.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 23
SECTION 2 - RULES AND REGULATIONS, Continued
2.3. CUSTOMER'S USE OF SERVICE, Continued
2.3.6. Service will not be used to call another person so frequently or at such times of day or
in any manner so as to annoy, abuse, threaten or harass the called party.
2.3.7. Service will not be used in any manner, which interferes with other persons in the use
of their service, prevents other persons from using their service or otherwise impairs
the quality of service to other Customers.
2.3.8. The name(s) of the Customer(s) desiring to use the service must be set forth in the
application for service, and such person(s) shall be the authorized person(s) on the
account for services for the purpose of changing services or any activity or notice on
the account or relative to the services.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 23
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.3. CUSTOMER’S USE OF SERVICE, Continued
2.3.6. Service will not be used to call another person so frequently or at such times of day or
in any manner so as to annoy, abuse, threaten or harass the called party.
2.3.7. Service will not be used in any manner, which interferes with other persons in the use
of their service, prevents other persons from using their service or otherwise impairs
the quality of service to other Customers.
2.3.8. The name(s) of the Customer(s) desiring to use the service must be set forth in the
application for service, and such person(s) shall be the authorized person(s) on the
account for services for the purpose of changing services or any activity or notice on
the account or relative to the services.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 24
SECTION 2 - RULES AND REGULATIONS, Continued
2.4. APPLICATION FOR SERVICE
2.4.1. A Customer desiring to obtain Service must complete the appropriate service order
form and/or service agreement, and submit the service order and/or service agreement
in compliance with Company subscription requirements as may be established from
time to time.
2.4.2. The name(s) of the Customer(s) desiring to use the Service must be set forth in the
application or service agreement.
2.4.3. Company reserves the right to refuse an application for Service made by a present or
former Customer who is indebted to Company for Service previously rendered pursuant
to this Price List until the indebtedness is satisfied.
2.4.4. Request for Service under this Price List will authorize Company to conduct a credit
search on the Customer. Company reserves the right to refuse Service on the basis of
credit history and to refuse further Service due to late payment or nonpayment by the
Customer.
2.4.5. Where the Customer cancels an application for Service; a cancellation charge will
apply as specified elsewhere in this Price List.
2.4.6. Company may require an applicant for Service, who intends to use Company's
offerings for resale and/or for shared use, to file a letter with Company confirming that
the applicant's use of Company's offerings complies with relevant laws and
Commission regulations, policies, orders, and decisions.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 24
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.4. APPLICATION FOR SERVICE
2.4.1. A Customer desiring to obtain Service must complete the appropriate service order
form and/or service agreement, and submit the service order and/or service agreement
in compliance with Company subscription requirements as may be established from
time to time.
2.4.2. The name(s) of the Customer(s) desiring to use the Service must be set forth in the
application or service agreement.
2.4.3. Company reserves the right to refuse an application for Service made by a present or
former Customer who is indebted to Company for Service previously rendered pursuant
to this Price List until the indebtedness is satisfied.
2.4.4. Request for Service under this Price List will authorize Company to conduct a credit
search on the Customer. Company reserves the right to refuse Service on the basis of
credit history and to refuse further Service due to late payment or nonpayment by the
Customer.
2.4.5. Where the Customer cancels an application for Service; a cancellation charge will
apply as specified elsewhere in this Price List.
2.4.6. Company may require an applicant for Service, who intends to use Company’s
offerings for resale and/or for shared use, to file a letter with Company confirming that
the applicant’s use of Company’s offerings complies with relevant laws and
Commission regulations, policies, orders, and decisions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 25
SECTION 2 - RULES AND REGULATIONS, Continued
2.5. SPECIAL CONSTRUCTION
2.5.1. Subject to the Company's agreement and to the provisions of this Price List, special
construction of facilities may be undertaken on a reasonable effort basis at the request
of the Customer. Special construction is that construction undertaken:
A. Where facilities are not presently available, and there is no other requirement for
the facilities so constructed;
B. Of a type other than that which Company would normally utilize in the furnishing
of its services;
C. Over a route other than that which Company would normally utilize in the
furnishing of its services;
D. In a quantity greater than that which Company would normally construct;
E. On an expedited basis;
F. On a temporary basis until permanent facilities are available;
G. Involving abnormal costs; or
H. In advance of its normal construction
2.5.2. Special Assemblies of Equipment or Speculative Projects, for which provision is not
otherwise made in this Price List or those involving unusual costs, may be provided
where practicable, if not detrimental to any of the services furnished by Company.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 25
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.5. SPECIAL CONSTRUCTION
2.5.1. Subject to the Company’s agreement and to the provisions of this Price List, special
construction of facilities may be undertaken on a reasonable effort basis at the request
of the Customer. Special construction is that construction undertaken:
A. Where facilities are not presently available, and there is no other requirement for
the facilities so constructed;
B. Of a type other than that which Company would normally utilize in the furnishing
of its services;
C. Over a route other than that which Company would normally utilize in the
furnishing of its services;
D. In a quantity greater than that which Company would normally construct;
E. On an expedited basis;
F. On a temporary basis until permanent facilities are available;
G. Involving abnormal costs; or
H. In advance of its normal construction
2.5.2. Special Assemblies of Equipment or Speculative Projects, for which provision is not
otherwise made in this Price List or those involving unusual costs, may be provided
where practicable, if not detrimental to any of the services furnished by Company.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 26
SECTION 2 - RULES AND REGULATIONS, Continued
2.5. SPECIAL CONSTRUCTION, Continued
2.5.3. The charge for such facilities may be in the form of an installation charge, a monthly
charge, a termination charge or any combination thereof, and will include, but not
limited to, when applicable, one or more of the following estimated expense items
associated with the special equipment or service provided:
A. Maintenance expense;
B. Depreciation expense — including reusable and non-recoverable items;
C. Administration expense;
D. Taxes — including Federal Income Tax;
E. Any other specific items of expense that may be associated with the facility
provided;
F. A reasonable return on investment.
2.5.4. The estimated installation cost used in the derivation of the various expense items shall
include but not be limited to, the following:
A. Material;
B. Material overhead;
C. Installation labor;
D. Installation labor overhead
2.5.5. In connection with Marketing and Sales studies or programs, or promotional offerings,
Company reserves the right to waive Service Charges within specified areas for such
periods of time as designated by Company. Notice of such studies, programs or
promotional offerings shall be filed as may be required by the Commission.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 26
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.5. SPECIAL CONSTRUCTION, Continued
2.5.3. The charge for such facilities may be in the form of an installation charge, a monthly
charge, a termination charge or any combination thereof, and will include, but not
limited to, when applicable, one or more of the following estimated expense items
associated with the special equipment or service provided:
A. Maintenance expense;
B. Depreciation expense – including reusable and non-recoverable items;
C. Administration expense;
D. Taxes – including Federal Income Tax;
E. Any other specific items of expense that may be associated with the facility
provided;
F. A reasonable return on investment.
2.5.4. The estimated installation cost used in the derivation of the various expense items shall
include but not be limited to, the following:
A. Material;
B. Material overhead;
C. Installation labor;
D. Installation labor overhead
2.5.5. In connection with Marketing and Sales studies or programs, or promotional offerings,
Company reserves the right to waive Service Charges within specified areas for such
periods of time as designated by Company. Notice of such studies, programs or
promotional offerings shall be filed as may be required by the Commission.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 27
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY
2.6.1. The liability of the Company for damages arising out of mistakes, omissions,
interruptions, delays, errors or defects in transmission occurring in the course of
furnishing service or other facilities and not caused by the negligence of the Customer,
commences upon activation of service and in no event exceeds an amount equivalent
to the proportionate charge to the Customer for the period of service during which such
mistakes, omissions, interruptions, delays, errors, or defects in transmission occur. No
other liability shall in any case attach to the Company. The above described remedies
in favor of Customer are exclusive and in no event shall Company, its employees,
officers, agents and employees' agents be liable for or responsible to Customer or any
other person or entity with respect to any other liability, loss or damage, arising out of,
caused or alleged to be caused, directly or indirectly, by Company, including but not
limited to any death, bodily injury, or interruption of service, loss of business or profits
or any indirect, incidental, special or consequential damages.
2.6.2. Company shall not be liable for, and the Company shall be indemnified, defended and
held harmless from any and all loss claims, demands, suits, or other action or liability
whatsoever, whether suffered, made instituted or asserted by the Customer or by any
other party or person, for:
A. Acts, omissions, or negligence of other companies when their facilities are used
in connection with Company's facilities to provide service, or for the
unavailability or any delays in the furnishing of any services or facilities, which
are provided by other companies;
B. Any defacement or damage to the Customer's premises or equipment resulting
from the existence of Company's instruments, apparatus and associated wire on
such premises, or from the installation or removal thereof, when such defacement
or damage is not the result of the negligence of Company, or its employees;
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 27
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY
2.6.1. The liability of the Company for damages arising out of mistakes, omissions,
interruptions, delays, errors or defects in transmission occurring in the course of
furnishing service or other facilities and not caused by the negligence of the Customer,
commences upon activation of service and in no event exceeds an amount equivalent
to the proportionate charge to the Customer for the period of service during which such
mistakes, omissions, interruptions, delays, errors, or defects in transmission occur. No
other liability shall in any case attach to the Company. The above described remedies
in favor of Customer are exclusive and in no event shall Company, its employees,
officers, agents and employees’ agents be liable for or responsible to Customer or any
other person or entity with respect to any other liability, loss or damage, arising out of,
caused or alleged to be caused, directly or indirectly, by Company, including but not
limited to any death, bodily injury, or interruption of service, loss of business or profits
or any indirect, incidental, special or consequential damages.
2.6.2. Company shall not be liable for, and the Company shall be indemnified, defended and
held harmless from any and all loss claims, demands, suits, or other action or liability
whatsoever, whether suffered, made instituted or asserted by the Customer or by any
other party or person, for:
A. Acts, omissions, or negligence of other companies when their facilities are used
in connection with Company’s facilities to provide service, or for the
unavailability or any delays in the furnishing of any services or facilities, which
are provided by other companies;
B. Any defacement or damage to the Customer’s premises or equipment resulting
from the existence of Company’s instruments, apparatus and associated wire on
such premises, or from the installation or removal thereof, when such defacement
or damage is not the result of the negligence of Company, or its employees;
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 28
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.2., Continued
C. Except as provided in Section 2.14, infra, failure of performance hereunder due
to causes beyond its control, including but not limited to fire, flood, or other
catastrophes; Acts of God; atmospheric conditions or other phenomena of nature,
such as radiation; any law, order, regulation, directive, order by request of the
United States Government, or any other government including state and local
governments having any jurisdiction over Company or the services provided
hereunder; national emergencies, civil disorder, insurrections, riots, wars, strikes,
lockouts, work stoppages, or other labor problems or regulations established or
actions taken by any court or government agency having jurisdiction over
Company;
D. Act or omission of any other entity furnishing to the Customer facilities or
equipment used with the Service furnished hereunder; nor shall Company be
liable for any damages or losses due in whole or in part to the fault or negligence
of the Customer or due in whole or in part to the failure of Customer-provided
equipment or facilities;
E. Liability for failure to provide service or any delays in the furnishing of any
services or facilities;
F. Any charges or costs incurred by Customer for use of another carrier's services
whether caused by failure of Company's equipment or service or otherwise;
G. Providing listing information to any Local Exchange Carrier ("LEC") for
inclusion in LEC directories. Company is not responsible for publication of any
directories. No liability for damages arising from errors and/or omissions of
directory listings, or listings obtained from the directory assistance operator shall
attach to Company;
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 28
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.2., Continued
C. Except as provided in Section 2.14, infra, failure of performance hereunder due
to causes beyond its control, including but not limited to fire, flood, or other
catastrophes; Acts of God; atmospheric conditions or other phenomena of nature,
such as radiation; any law, order, regulation, directive, order by request of the
United States Government, or any other government including state and local
governments having any jurisdiction over Company or the services provided
hereunder; national emergencies, civil disorder, insurrections, riots, wars, strikes,
lockouts, work stoppages, or other labor problems or regulations established or
actions taken by any court or government agency having jurisdiction over
Company;
D. Act or omission of any other entity furnishing to the Customer facilities or
equipment used with the Service furnished hereunder; nor shall Company be
liable for any damages or losses due in whole or in part to the fault or negligence
of the Customer or due in whole or in part to the failure of Customer-provided
equipment or facilities;
E. Liability for failure to provide service or any delays in the furnishing of any
services or facilities;
F. Any charges or costs incurred by Customer for use of another carrier's services
whether caused by failure of Company’s equipment or service or otherwise;
G. Providing listing information to any Local Exchange Carrier (“LEC”) for
inclusion in LEC directories. Company is not responsible for publication of any
directories. No liability for damages arising from errors and/or omissions of
directory listings, or listings obtained from the directory assistance operator shall
attach to Company;
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 29
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.2., Continued
H. Claims for libel, slander, infringement of copyright or unauthorized use of any
trademark, trade name or service mark arising directly or indirectly from the
material, data, information or other content transmitted over Company facilities
or the use thereof, claims for infringement of patents arising from combining
facilities furnished by Company with, or using the facilities in connection with,
apparatus and systems of the Customer and all other claims arising out of any act
or omission of the Customer in connection with facilities provided by Company.
I. Any personal injury to or death of any person or persons, and for any loss, damage
or destruction of any property, including environmental contamination, whether
owned by the Customer or by any other party, caused or claimed to have been
caused directly or indirectly by the installation, operation, failure to operate,
maintenance, presence, condition, location, use or removal of any Company or
Customer equipment or facilities or Service provided by the Company;
J. Any loss, damage, defacement or destruction of the premises of the Customer or
any other property, whether owned by the Customer or by others, caused or
claimed to have been caused directly or indirectly by the installation, delayed
installation, operation, failure to operate, maintenance, removal, presence,
condition, location or use of equipment or wiring provided by Company where
such installation, operation, failure to operate, maintenance, condition, location
or use is not the direct result of Company's negligence;
K. For any personal injury to or death of any person or persons;
L. Any act or omission of: (1) the Customer, (2) any other entity furnishing Service,
equipment or facilities for use in conjunction with Services or facilities provided
by the Company, or (3) common carriers or warehousemen;
M. Any errors omissions, whether arising through negligence or otherwise, in the
information furnished to Directory Assistance.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 29
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.2., Continued
H. Claims for libel, slander, infringement of copyright or unauthorized use of any
trademark, trade name or service mark arising directly or indirectly from the
material, data, information or other content transmitted over Company facilities
or the use thereof, claims for infringement of patents arising from combining
facilities furnished by Company with, or using the facilities in connection with,
apparatus and systems of the Customer and all other claims arising out of any act
or omission of the Customer in connection with facilities provided by Company.
I. Any personal injury to or death of any person or persons, and for any loss, damage
or destruction of any property, including environmental contamination, whether
owned by the Customer or by any other party, caused or claimed to have been
caused directly or indirectly by the installation, operation, failure to operate,
maintenance, presence, condition, location, use or removal of any Company or
Customer equipment or facilities or Service provided by the Company;
J. Any loss, damage, defacement or destruction of the premises of the Customer or
any other property, whether owned by the Customer or by others, caused or
claimed to have been caused directly or indirectly by the installation, delayed
installation, operation, failure to operate, maintenance, removal, presence,
condition, location or use of equipment or wiring provided by Company where
such installation, operation, failure to operate, maintenance, condition, location
or use is not the direct result of Company’s negligence;
K. For any personal injury to or death of any person or persons;
L. Any act or omission of: (1) the Customer, (2) any other entity furnishing Service,
equipment or facilities for use in conjunction with Services or facilities provided
by the Company, or (3) common carriers or warehousemen;
M. Any errors omissions, whether arising through negligence or otherwise, in the
information furnished to Directory Assistance.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 30
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.2., Continued
N. Any unlawful or unauthorized use of the Company's facilities and Services;
O. Breach in the privacy or security of communications transmitted over the
Company's facilities;
P. Defacement of or damage to Customer premises resulting from the furnishing of
Services or equipment on such premises or the installation or removal thereof,
when such defacement or damage is not the result of the Company's negligence;
Q. Injury to property or injury or death to persons, including claims for payments
made under Workers' Compensation law or under any plan for employee
disability or death benefits, arising out of, or caused by, any act or omission of
the Customer, or the construction, installation, maintenance, presence, use or
removal of the Customer's facilities or equipment connected, or to be connected
to the Company's facilities;
R. Any intentional, wrongful act of a Company employee when such act is not within
the scope of the employee's responsibilities for the Company and/or is not
authorized by the Company;
S. Any representations made by Company employees that do not comport, or that
are inconsistent, with the provisions of this Price List;
T. Any non-completion of calls due to network busy conditions;
U. Any calls not actually attempted to be completed during any period that service
is unavailable.
V. Service, facilities, or equipment, which the Company does not furnish.
W. Any and all other claims arising out of any act or omission of the Customer in
connection with any service provided by Company.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 30
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.2., Continued
N. Any unlawful or unauthorized use of the Company's facilities and Services;
O. Breach in the privacy or security of communications transmitted over the
Company's facilities;
P. Defacement of or damage to Customer premises resulting from the furnishing of
Services or equipment on such premises or the installation or removal thereof,
when such defacement or damage is not the result of the Company’s negligence;
Q. Injury to property or injury or death to persons, including claims for payments
made under Workers' Compensation law or under any plan for employee
disability or death benefits, arising out of, or caused by, any act or omission of
the Customer, or the construction, installation, maintenance, presence, use or
removal of the Customer's facilities or equipment connected, or to be connected
to the Company's facilities;
R. Any intentional, wrongful act of a Company employee when such act is not within
the scope of the employee's responsibilities for the Company and/or is not
authorized by the Company;
S. Any representations made by Company employees that do not comport, or that
are inconsistent, with the provisions of this Price List;
T. Any non-completion of calls due to network busy conditions;
U. Any calls not actually attempted to be completed during any period that service
is unavailable.
V. Service, facilities, or equipment, which the Company does not furnish.
W. Any and all other claims arising out of any act or omission of the Customer in
connection with any service provided by Company.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 31
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.3. No agents or employees of connecting, concurring or other participating carriers or
companies shall be deemed to be agents or employees of the Company without written
authorization.
2.6.4. The Company is not liable for any failure of performance hereunder due to causes
beyond its control, including, but not limited to, unavoidable interruption in the
working of its circuits or those of another common carrier; acts of nature, storms, fire,
floods, or other catastrophes; any law, order, regulation, direction, action, or request of
the United States Government, or any other governmental entity having jurisdiction
over the Company or of any department, agency, commission, bureau, corporation, or
other instrumentality or any one or more of such instrumentality or any one of more of
such governmental entities, or of any civil or military authority; national emergencies,
insurrections, riots, rebellions, wars, strikes, lockouts, work stoppages, or other labor
difficulties; or notwithstanding anything in this Price List to the contrary, the unlawful
acts of the Company's agents and employees, if committed beyond the scope of their
employment.
2.6.5. The Company shall not be liable for damages or adjustments, refunds, or cancellation
of charges unless the Customer has notified the Company, in writing, of any dispute
concerning charges, or the basis of any claim for damages, after the invoice is rendered
by the Company for the call giving rise to such dispute or claim, unless ordered by the
Commission pursuant to Idaho law. Any such notice must set forth sufficient facts to
provide the Company with a reasonable basis upon which to evaluate the Customer's
claim or demands.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 31
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.3. No agents or employees of connecting, concurring or other participating carriers or
companies shall be deemed to be agents or employees of the Company without written
authorization.
2.6.4. The Company is not liable for any failure of performance hereunder due to causes
beyond its control, including, but not limited to, unavoidable interruption in the
working of its circuits or those of another common carrier; acts of nature, storms, fire,
floods, or other catastrophes; any law, order, regulation, direction, action, or request of
the United States Government, or any other governmental entity having jurisdiction
over the Company or of any department, agency, commission, bureau, corporation, or
other instrumentality or any one or more of such instrumentality or any one of more of
such governmental entities, or of any civil or military authority; national emergencies,
insurrections, riots, rebellions, wars, strikes, lockouts, work stoppages, or other labor
difficulties; or notwithstanding anything in this Price List to the contrary, the unlawful
acts of the Company's agents and employees, if committed beyond the scope of their
employment.
2.6.5. The Company shall not be liable for damages or adjustments, refunds, or cancellation
of charges unless the Customer has notified the Company, in writing, of any dispute
concerning charges, or the basis of any claim for damages, after the invoice is rendered
by the Company for the call giving rise to such dispute or claim, unless ordered by the
Commission pursuant to Idaho law. Any such notice must set forth sufficient facts to
provide the Company with a reasonable basis upon which to evaluate the Customer's
claim or demands.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 32
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.6. The Company shall not be liable for any damages, including usage charges that the
Customer may incur as a result of the unauthorized use of its communications equipment.
The unauthorized use of the Customer's communications equipment includes, but is not
limited to, the placement of calls from the Customer's premises and the placement of calls
through Customer-controlled or Customer-provisioned equipment that are transmitted or
carried over the Company's network services without the authorization of the Customer.
The Customer shall be fully liable for all such charges.
2.6.7. In the absence of gross negligence or willful misconduct, and except for the allowances
stated below, no liability for damages arising from errors or mistakes in or omissions of
directory listings, or errors or mistakes in or omissions of listings obtainable from the
directory assistance operator, including errors in the reporting thereof, shall attach to the
Company.
2.6.8. With respect to Emergency Number 911 Service:
A. This service is offered solely as an aid in handling assistance calls in connection with fire,
police and other emergencies. Zayo is not responsible for and will not make any changes
or submit updates to E911/911 Databases for any services other than an emergency
response location per billing telephone number, and as provided with Zayo's Station
Level 911 service. Unless otherwise agreed, Company will provide Customer with the
network connection and be responsible for providing the appropriate Public Safety
Answering Point telephone number, name address, and location information, for one
emergency response location per billing telephone number for the DS1 and PRI level
service and one emergency response location per billing telephone number for the DSO
level of service and one Customer will be responsible for providing all other E-911/911
services as required by the Rules, including, but not limited to agreements with, and
network or other connection to, the local PSAPs. Customer will maintain the necessary
databases and update and transfer the Automatic Location Identification ("ALI") to the
appropriate PSAPs. The Company is not responsible for any losses, claims, demands,
suits or any liability whatsoever, whether suffered, made, instituted or asserted by the
Customer, or by any other party or person, for any personal injury to or death of any
person or persons, and for any loss, damage or destruction of any property, whether owned
by the Customer or others, caused or claimed to have been caused by: (1) mistakes,
omissions, interruptions, delays, errors or other defects in the provision of this service; or
(2) installation, operation, failure to operate, maintenance, removal, presence, condition,
location or use of any equipment and facilities furnishing this service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 32
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.6. The Company shall not be liable for any damages, including usage charges that the
Customer may incur as a result of the unauthorized use of its communications equipment.
The unauthorized use of the Customer's communications equipment includes, but is not
limited to, the placement of calls from the Customer's premises and the placement of calls
through Customer-controlled or Customer-provisioned equipment that are transmitted or
carried over the Company's network services without the authorization of the Customer.
The Customer shall be fully liable for all such charges.
2.6.7. In the absence of gross negligence or willful misconduct, and except for the allowances
stated below, no liability for damages arising from errors or mistakes in or omissions of
directory listings, or errors or mistakes in or omissions of listings obtainable from the
directory assistance operator, including errors in the reporting thereof, shall attach to the
Company.
2.6.8. With respect to Emergency Number 911 Service:
A. This service is offered solely as an aid in handling assistance calls in connection with fire,
police and other emergencies. Zayo is not responsible for and will not make any changes
or submit updates to E911/911 Databases for any services other than an emergency
response location per billing telephone number, and as provided with Zayo’s Station
Level 911 service. Unless otherwise agreed, Company will provide Customer with the
network connection and be responsible for providing the appropriate Public Safety
Answering Point telephone number, name address, and location information, for one
emergency response location per billing telephone number for the DS1 and PRI level
service and one emergency response location per billing telephone number for the DS0
level of service and one Customer will be responsible for providing all other E-911/911
services as required by the Rules, including, but not limited to agreements with, and
network or other connection to, the local PSAPs. Customer will maintain the necessary
databases and update and transfer the Automatic Location Identification (“ALI”) to the
appropriate PSAPs. The Company is not responsible for any losses, claims, demands,
suits or any liability whatsoever, whether suffered, made, instituted or asserted by the
Customer, or by any other party or person, for any personal injury to or death of any
person or persons, and for any loss, damage or destruction of any property, whether owned
by the Customer or others, caused or claimed to have been caused by: (1) mistakes,
omissions, interruptions, delays, errors or other defects in the provision of this service; or
(2) installation, operation, failure to operate, maintenance, removal, presence, condition,
location or use of any equipment and facilities furnishing this service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 33
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.8. With respect to Emergency Number 911 Service, Continued
B. The Company is not responsible for any infringement or invasion of the right of
privacy of any person or persons, caused or claimed to have been caused, directly
or indirectly, by the installation, operation, failure to operate, maintenance,
removal, presence, condition, occasion or use of Emergency 911 Service features
and the equipment associated therewith, or by any services furnished by the
Company, including, but not limited to, the identification of the telephone
number, address or name associated with the telephone used by the party or
parties accessing Emergency 911 Service, and which arises out of the negligence
or other wrongful act of the Company, the Customer, its users, agencies or
municipalities, or the employees or agents of any one of them.
2.6.9. The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed or,
in the event that payment has been made and Service has been discontinued, to a refund
of the amount erroneously billed.
2.6.10. Any claim of whatever nature against the Company shall be deemed conclusively to
have been waived unless presented in writing to the Company within thirty (30) days
after the date of the occurrence that gave rise to the claim.
2.6.11. The Company does not guarantee nor make any warranty with respect to installations
it provides for use in an explosive atmosphere. The Customer indemnifies and holds
the Company harmless from any and all loss, claims, demands, suits, or other action,
or any liability whatsoever, whether suffered, made, instituted, or asserted by any other
party or person(s), and for any loss, damage, or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused directly or
indirectly by the installation, operation, failure to operate, maintenance, removal,
presence, condition, location, or use of any installation so provided.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 33
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.8. With respect to Emergency Number 911 Service, Continued
B. The Company is not responsible for any infringement or invasion of the right of
privacy of any person or persons, caused or claimed to have been caused, directly
or indirectly, by the installation, operation, failure to operate, maintenance,
removal, presence, condition, occasion or use of Emergency 911 Service features
and the equipment associated therewith, or by any services furnished by the
Company, including, but not limited to, the identification of the telephone
number, address or name associated with the telephone used by the party or
parties accessing Emergency 911 Service, and which arises out of the negligence
or other wrongful act of the Company, the Customer, its users, agencies or
municipalities, or the employees or agents of any one of them.
2.6.9. The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed or,
in the event that payment has been made and Service has been discontinued, to a refund
of the amount erroneously billed.
2.6.10. Any claim of whatever nature against the Company shall be deemed conclusively to
have been waived unless presented in writing to the Company within thirty (30) days
after the date of the occurrence that gave rise to the claim.
2.6.11. The Company does not guarantee nor make any warranty with respect to installations
it provides for use in an explosive atmosphere. The Customer indemnifies and holds
the Company harmless from any and all loss, claims, demands, suits, or other action,
or any liability whatsoever, whether suffered, made, instituted, or asserted by any other
party or person(s), and for any loss, damage, or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused directly or
indirectly by the installation, operation, failure to operate, maintenance, removal,
presence, condition, location, or use of any installation so provided.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 34
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.12. The Company shall not be liable for any damages resulting from delays in meeting any
service dates due to delays resulting from normal construction procedures. Such delays
shall include, but not be limited to, delays in obtaining necessary regulatory approvals
for construction, delays in obtaining right-of-way approvals and delays in actual
construction work.
2.6.13. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT
THOSE EXPRESSLY SET FORTH HEREIN.
2.6.14. IN NO EVENT WILL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY
LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER
CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT
OF THE USE OF OR INABILITY TO USE PRODUCT OR EQUIPMENT EVEN IF
THE COMPANY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. In no event shall the Company's or its
suppliers' liability to the Customer, whether in contract, tort (including negligence), or
otherwise, exceed the price of the equipment paid by the Customer. The foregoing
limitations shall apply even if the standard of the Company's warranty or its suppliers
fails of its essential purpose.
2.6.15. Company shall not be liable for any errors or omissions, whether arising through
negligence or otherwise, in the information furnished to Directory Assistance; and the
Customer shall indemnify and save Company harmless against all claims and
reasonable attorney's fees) that may arise from the use of such information.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 34
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.12. The Company shall not be liable for any damages resulting from delays in meeting any
service dates due to delays resulting from normal construction procedures. Such delays
shall include, but not be limited to, delays in obtaining necessary regulatory approvals
for construction, delays in obtaining right-of-way approvals and delays in actual
construction work.
2.6.13. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT
THOSE EXPRESSLY SET FORTH HEREIN.
2.6.14. IN NO EVENT WILL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY
LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER
CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT
OF THE USE OF OR INABILITY TO USE PRODUCT OR EQUIPMENT EVEN IF
THE COMPANY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. In no event shall the Company’s or its
suppliers’ liability to the Customer, whether in contract, tort (including negligence), or
otherwise, exceed the price of the equipment paid by the Customer. The foregoing
limitations shall apply even if the standard of the Company’s warranty or its suppliers
fails of its essential purpose.
2.6.15. Company shall not be liable for any errors or omissions, whether arising through
negligence or otherwise, in the information furnished to Directory Assistance; and the
Customer shall indemnify and save Company harmless against all claims and
reasonable attorney’s fees) that may arise from the use of such information.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 35
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY'S LIABILITY, Continued
2.6.16. With respect to Directory Listing Service:
A. In the absence of gross negligence or willful misconduct, Company has no
liability for damages arising from errors, mistakes in or omissions of directory
listings, or errors, mistakes or omissions of listings obtainable from the directory
assistance operator, including errors in the reporting thereof.
B. Company's liability arising from errors or omissions in directory listings will be
limited to the amount of actual impairment to the Customer's Service and in no
event will exceed one-half (1/2) the amount of the fixed monthly charges
applicable to Service affected during the period covered by the directory in which
the error or omission occurs.
C. As part of providing any private listing or semi-private listing Services, Company
will not be liable for failure or refusal to complete any call to such telephone when
the call is not placed by dialing a number which includes the number of the party
called. Company will try to prevent the disclosure of unpublished listings, but
will not be liable in any manner should such a number be divulged.
D. When a Customer with a non-published telephone number places a call to the
Emergency 911 Service, Company will release the name and address of the
calling party, where such information can be determined, to the appropriate local
governmental authority responsible for the Emergency 911 Service. By
subscribing to Service under this Price List, the Customer agrees to the release of
such information under the above provision.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 35
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.6. LIMITATION OF COMPANY’S LIABILITY, Continued
2.6.16. With respect to Directory Listing Service:
A. In the absence of gross negligence or willful misconduct, Company has no
liability for damages arising from errors, mistakes in or omissions of directory
listings, or errors, mistakes or omissions of listings obtainable from the directory
assistance operator, including errors in the reporting thereof.
B. Company’s liability arising from errors or omissions in directory listings will be
limited to the amount of actual impairment to the Customer’s Service and in no
event will exceed one-half (1/2) the amount of the fixed monthly charges
applicable to Service affected during the period covered by the directory in which
the error or omission occurs.
C. As part of providing any private listing or semi-private listing Services, Company
will not be liable for failure or refusal to complete any call to such telephone when
the call is not placed by dialing a number which includes the number of the party
called. Company will try to prevent the disclosure of unpublished listings, but
will not be liable in any manner should such a number be divulged.
D. When a Customer with a non-published telephone number places a call to the
Emergency 911 Service, Company will release the name and address of the
calling party, where such information can be determined, to the appropriate local
governmental authority responsible for the Emergency 911 Service. By
subscribing to Service under this Price List, the Customer agrees to the release of
such information under the above provision.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 36
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER
2.7.1. General Liabilities of the Customer
A. The Customer will be liable for damages to the facilities of the Company and for
all incidental and consequential damages caused by the negligent or intentional
acts or omissions of the Customer, its officers, employees, agents, invites, or
contractors where such acts or omissions are not the direct result of the
Company's negligence or intentional misconduct.
B. To the extent caused by any negligent or intentional act of the Customer as
described in (A) preceding, the Customer shall indemnify, defend and hold
harmless the Company from and against all claims, actions, damages, liabilities,
costs and expenses, including reasonable attorney's fees, for (1) any loss,
destruction or damage to property of any third party, and (2) any liability incurred
by the Company to any third party pursuant to this or any other Price List of the
Company, or otherwise, for any interruption of, interference to, or other defect in
any service provided by the Company to such third party.
C. The Customer shall not assert any claim against any other Customer or user of
the Company's services for damages resulting in whole or in part from or arising
in connection with the furnishing of service under this Price List including but
not limited to mistakes, omissions, interruptions, delays, errors or other defects
or misrepresentations, whether or not such other Customer or user contributed in
any way to the occurrence of the damages, unless such damages were caused
solely by the negligent or intentional act or omission of the other Customer or
user and not by any act or omission of the Company. Nothing in this Price List
is intended either to limit or to expand Customer's right to assert any claims
against third parties for damages of any nature other than those described in the
preceding sentence.
D. The Customer must pay the Company for replacement or repair of damage to the
equipment or facilities of the Company caused by the negligent or willful acts of
the Customer, Users, or others, by improper use of the Services, or by use of
equipment provided by the Customer, Users, or others.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 36
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER
2.7.1. General Liabilities of the Customer
A. The Customer will be liable for damages to the facilities of the Company and for
all incidental and consequential damages caused by the negligent or intentional
acts or omissions of the Customer, its officers, employees, agents, invites, or
contractors where such acts or omissions are not the direct result of the
Company’s negligence or intentional misconduct.
B. To the extent caused by any negligent or intentional act of the Customer as
described in (A) preceding, the Customer shall indemnify, defend and hold
harmless the Company from and against all claims, actions, damages, liabilities,
costs and expenses, including reasonable attorney’s fees, for (1) any loss,
destruction or damage to property of any third party, and (2) any liability incurred
by the Company to any third party pursuant to this or any other Price List of the
Company, or otherwise, for any interruption of, interference to, or other defect in
any service provided by the Company to such third party.
C. The Customer shall not assert any claim against any other Customer or user of
the Company’s services for damages resulting in whole or in part from or arising
in connection with the furnishing of service under this Price List including but
not limited to mistakes, omissions, interruptions, delays, errors or other defects
or misrepresentations, whether or not such other Customer or user contributed in
any way to the occurrence of the damages, unless such damages were caused
solely by the negligent or intentional act or omission of the other Customer or
user and not by any act or omission of the Company. Nothing in this Price List
is intended either to limit or to expand Customer’s right to assert any claims
against third parties for damages of any nature other than those described in the
preceding sentence.
D. The Customer must pay the Company for replacement or repair of damage to the
equipment or facilities of the Company caused by the negligent or willful acts of
the Customer, Users, or others, by improper use of the Services, or by use of
equipment provided by the Customer, Users, or others.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 37
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.1. General Liabilities of the Customer, Continued
E. The Customer must pay for the loss through theft of any Company equipment
installed at Customer's premises.
F. Customer will indemnify and harmless Company, officers, directors, affiliated
companies, employees, agents and subcontractor from all liabilities, claims, or
damages arising out of personal injury or death or property related to Customer's
failure to meet 911/E911 requirements.
2.7.2. Liability of the Customer for Unauthorized Use of the Network
A. Unauthorized Use of the Network
1. Unauthorized use of the Network occurs when: (1) a person or entity that
does not have actual, apparent, or implied authority to use the Network,
obtains the Company's Services provided under this Price List; or (2) a
person or entity that otherwise has actual, apparent, or implied authority to
use the Network, makes fraudulent use of the Network to obtain the
Company's Services provided under this Price List, or uses specific services
that are not authorized.
2. The following activities constitute fraudulent use:
(a) Using the Network to transmit a message, locate a person, or
otherwise give or obtain information, without payment for the service;
(b) Using or attempting to use the Network with the intent to avoid
payment, either in whole or in part, of any of the Company's Price List
charges by either rearranging, tampering with, or making connections
not authorized by this Price List to any service components used to
furnish the Company's Services or using fraudulent means or devices,
tricks, schemes, false or invalid numbers, false credit devices or
electronic devices;
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 37
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.1. General Liabilities of the Customer, Continued
E. The Customer must pay for the loss through theft of any Company equipment
installed at Customer's premises.
F. Customer will indemnify and harmless Company, officers, directors, affiliated
companies, employees, agents and subcontractor from all liabilities, claims, or
damages arising out of personal injury or death or property related to Customer’s
failure to meet 911/E911 requirements.
2.7.2. Liability of the Customer for Unauthorized Use of the Network
A. Unauthorized Use of the Network
1. Unauthorized use of the Network occurs when: (1) a person or entity that
does not have actual, apparent, or implied authority to use the Network,
obtains the Company's Services provided under this Price List; or (2) a
person or entity that otherwise has actual, apparent, or implied authority to
use the Network, makes fraudulent use of the Network to obtain the
Company's Services provided under this Price List, or uses specific services
that are not authorized.
2. The following activities constitute fraudulent use:
(a) Using the Network to transmit a message, locate a person, or
otherwise give or obtain information, without payment for the service;
(b) Using or attempting to use the Network with the intent to avoid
payment, either in whole or in part, of any of the Company's Price List
charges by either rearranging, tampering with, or making connections
not authorized by this Price List to any service components used to
furnish the Company's Services or using fraudulent means or devices,
tricks, schemes, false or invalid numbers, false credit devices or
electronic devices;
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 38
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
A. Unauthorized Use of the Network, Continued
2. Continued
(c) Toll free callers using the Network with the intent of gaining access
to a Customer's outbound calling capabilities on an unauthorized
basis; and
(d) Using fraudulent means or devices, tricks, schemes, false or invalid
numbers, false credit devices or electronic devices to defraud or
mislead callers.
3. Customers are advised that use of telecommunications equipment and
Services, including that provided under this Price List, carries a risk of
various forms of telecommunications fraud (including, but not limited to,
toll, PBX, and Centrex "clip-on" fraud perpetrated by Users who gain access
to a Customer's facilities, account numbers, security or authorization codes,
etc.). Customers should take all necessary steps to restrict access to their
facilities, including the equipment and services provided hereunder, and to
detect and prevent unauthorized use of the equipment and services provided
by the Company under this Price List. Furthermore, Customers must notify
the Company in writing of unauthorized use or charges appearing on the
Customer's bill. All charges shall be deemed correct and authorized if such
notice is not received by the Company within thirty (30) days from the date
of issuance of the Customer's bill.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 38
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
A. Unauthorized Use of the Network, Continued
2. Continued
(c) Toll free callers using the Network with the intent of gaining access
to a Customer's outbound calling capabilities on an unauthorized
basis; and
(d) Using fraudulent means or devices, tricks, schemes, false or invalid
numbers, false credit devices or electronic devices to defraud or
mislead callers.
3. Customers are advised that use of telecommunications equipment and
Services, including that provided under this Price List, carries a risk of
various forms of telecommunications fraud (including, but not limited to,
toll, PBX, and Centrex "clip-on" fraud perpetrated by Users who gain access
to a Customer's facilities, account numbers, security or authorization codes,
etc.). Customers should take all necessary steps to restrict access to their
facilities, including the equipment and services provided hereunder, and to
detect and prevent unauthorized use of the equipment and services provided
by the Company under this Price List. Furthermore, Customers must notify
the Company in writing of unauthorized use or charges appearing on the
Customer's bill. All charges shall be deemed correct and authorized if such
notice is not received by the Company within thirty (30) days from the date
of issuance of the Customer's bill.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 39
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
B. Liability for Unauthorized Use
1. Except as provided for elsewhere in this Price List, the Customer is
responsible for payment of all charges for Services provided under this Price
List. This responsibility is not changed due to any use, misuse, or abuse of
the Customer's service or Customer-provided equipment by Users or other
third parties, the Customer's employees, or the public.
2. The Customer is responsible for payment of all outbound call charges
arising from calls placed to a Customer's 800 service number, whether or
not such calls are authorized or fraudulent, where the User gains access to
the Customer's outbound calling equipment and services.
3. The Customer is liable for all costs incurred as a result of unauthorized use
of the Network, including Service charges and any direct, indirect, special,
incidental, reliance, consequential, exemplary or punitive damages. The
Company will take reasonable steps, upon verbal or written notification that
fraud has occurred, or is believed to have occurred, to assist the Customer
in identifying the nature and/or source of the fraud, and in terminating the
fraudulent use of the Customer's service. The Company will also assist the
Customer in facilitating changes in phone number, and assist the Customer
in identifying perpetrator(s) of the fraud for purposes of pursuing civil
remedies.
4. The Customer is responsible for payment of any charges related to the
suspension and/or termination of Service, and any charges for reconnection
of Service, incurred as a result of unauthorized use of the Network.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 39
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
B. Liability for Unauthorized Use
1. Except as provided for elsewhere in this Price List, the Customer is
responsible for payment of all charges for Services provided under this Price
List. This responsibility is not changed due to any use, misuse, or abuse of
the Customer's service or Customer-provided equipment by Users or other
third parties, the Customer's employees, or the public.
2. The Customer is responsible for payment of all outbound call charges
arising from calls placed to a Customer's 800 service number, whether or
not such calls are authorized or fraudulent, where the User gains access to
the Customer's outbound calling equipment and services.
3. The Customer is liable for all costs incurred as a result of unauthorized use
of the Network, including Service charges and any direct, indirect, special,
incidental, reliance, consequential, exemplary or punitive damages. The
Company will take reasonable steps, upon verbal or written notification that
fraud has occurred, or is believed to have occurred, to assist the Customer
in identifying the nature and/or source of the fraud, and in terminating the
fraudulent use of the Customer’s service. The Company will also assist the
Customer in facilitating changes in phone number, and assist the Customer
in identifying perpetrator(s) of the fraud for purposes of pursuing civil
remedies.
4. The Customer is responsible for payment of any charges related to the
suspension and/or termination of Service, and any charges for reconnection
of Service, incurred as a result of unauthorized use of the Network.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 40
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
C. Liability for Calling Card Fraud
1. The Customer is liable for the unauthorized use of the Network obtained
through the fraudulent use of a Calling Card, provided that the unauthorized
use occurs before the Company has been notified.
2. The Customer must give the Company notice that unauthorized use of a
Calling Card has occurred or may occur as a result of loss, theft or other
reasons. For the purposes of this section, "notice" occurs when the
Company receives a written confirmation that unauthorized use of a Calling
Card has occurred or may occur as a result of loss, theft or other reasons.
3. The limitations on Customer liability in this subsection shall not apply to
pre-paid or debit cards.
D. Liability for Credit Card Fraud
The Customer is liable for the unauthorized use of the Network obtained through
the fraudulent use of a Credit Card. The liability of the Customer for
unauthorized use of the Network by Credit Card fraud may be limited by state or
federal law, and the Customer shall seek indemnification from the organization
or company issuing such card for unauthorized use thereof.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 40
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.7. LIABILITY OF THE CUSTOMER, Continued
2.7.2. Liability of the Customer for Unauthorized Use of the Network, Continued
C. Liability for Calling Card Fraud
1. The Customer is liable for the unauthorized use of the Network obtained
through the fraudulent use of a Calling Card, provided that the unauthorized
use occurs before the Company has been notified.
2. The Customer must give the Company notice that unauthorized use of a
Calling Card has occurred or may occur as a result of loss, theft or other
reasons. For the purposes of this section, "notice" occurs when the
Company receives a written confirmation that unauthorized use of a Calling
Card has occurred or may occur as a result of loss, theft or other reasons.
3. The limitations on Customer liability in this subsection shall not apply to
pre-paid or debit cards.
D. Liability for Credit Card Fraud
The Customer is liable for the unauthorized use of the Network obtained through
the fraudulent use of a Credit Card. The liability of the Customer for
unauthorized use of the Network by Credit Card fraud may be limited by state or
federal law, and the Customer shall seek indemnification from the organization
or company issuing such card for unauthorized use thereof.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 41
SECTION 2 - RULES AND REGULATIONS, Continued
2.8. PROVISION OF EQUIPMENT AND FACILITIES
2.8.1. The Company will not be responsible for the installation, operation or maintenance of
any Customer-provided communications equipment. Where Customer-provisioned
equipment is connected to the facilities furnished under this Price List, the
responsibility of the Company will be limited to the furnishing of facilities offered
pursuant to this Price List. Beyond this responsibility, the Company will not be
responsible for:
A. The transmission of signals to Customer-provided equipment or for the quality
of, or defects in, such transmission; or
B. The reception of signals by Customer-provided equipment; or
C. Network control signaling when performed by Customer-provided network
control signaling equipment.
2.8.2. Company shall use reasonable efforts to maintain only the facilities and equipment that
it furnishes to the Customer. The Customer may not, nor may Customer permit others
to, rearrange, disconnect, remove, and attempt to repair, or otherwise interfere with any
of the facilities or equipment installed by Company, except upon the written consent of
Company.
2.8.3. Company shall not be responsible to the Customer or any other person or entity if
changes in the criteria, or in any of Company's facilities, operations or procedures
render Customer provided facilities obsolete or cause Customer provided facilities to
require modification or alteration, or otherwise affect the use or performance of
Customer provided facilities. Where it is reasonably foreseeable to Company that such
changes may affect Customer-provided facilities, Company shall provide reasonable
notice.
2.8.4. Unless otherwise specified in this Price List, the Company will provide facilities for
Services to the Demarcation Point on the property where the Customer is served.
Customer or property owner is responsible for the installation and maintenance of all
facilities on the Customer side of the Demarcation Point.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 41
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.8. PROVISION OF EQUIPMENT AND FACILITIES
2.8.1. The Company will not be responsible for the installation, operation or maintenance of
any Customer-provided communications equipment. Where Customer-provisioned
equipment is connected to the facilities furnished under this Price List, the
responsibility of the Company will be limited to the furnishing of facilities offered
pursuant to this Price List. Beyond this responsibility, the Company will not be
responsible for:
A. The transmission of signals to Customer-provided equipment or for the quality
of, or defects in, such transmission; or
B. The reception of signals by Customer-provided equipment; or
C. Network control signaling when performed by Customer-provided network
control signaling equipment.
2.8.2. Company shall use reasonable efforts to maintain only the facilities and equipment that
it furnishes to the Customer. The Customer may not, nor may Customer permit others
to, rearrange, disconnect, remove, and attempt to repair, or otherwise interfere with any
of the facilities or equipment installed by Company, except upon the written consent of
Company.
2.8.3. Company shall not be responsible to the Customer or any other person or entity if
changes in the criteria, or in any of Company’s facilities, operations or procedures
render Customer provided facilities obsolete or cause Customer provided facilities to
require modification or alteration, or otherwise affect the use or performance of
Customer provided facilities. Where it is reasonably foreseeable to Company that such
changes may affect Customer-provided facilities, Company shall provide reasonable
notice.
2.8.4. Unless otherwise specified in this Price List, the Company will provide facilities for
Services to the Demarcation Point on the property where the Customer is served.
Customer or property owner is responsible for the installation and maintenance of all
facilities on the Customer side of the Demarcation Point.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 42
SECTION 2 - RULES AND REGULATIONS, Continued
2.8. PROVISION OF EQUIPMENT AND FACILITIES, Continued
2.8.5. Company shall use reasonable efforts to make available services to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer
with, the regulations contained in this Price List. Company does not guarantee
availability by any such date and shall not be liable for any delays in commencing
service to any Customer except as provided by contract.
2.8.6. Company may substitute, change or rearrange any equipment or facility at any time
and from time to time, but shall not thereby alter the technical parameters of the service
provided to the Customer.
2.8.7. At the request of the Customer, installation or maintenance may be performed outside
of the Company's regular business hours or in hazardous locations. In such cases,
charges based on cost of the actual labor, material or other costs incurred by or charged
by the Company will apply. If installation or maintenance is started during regular
business hours, but, at the Customer's request, extends beyond regular business hours
into time periods including, but not limited to, weekends, holidays and/or night hours,
additional charges may apply.
2.8.8. Facilities furnished by Company remain the property of Company until transferred or
abandoned.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 42
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.8. PROVISION OF EQUIPMENT AND FACILITIES, Continued
2.8.5. Company shall use reasonable efforts to make available services to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer
with, the regulations contained in this Price List. Company does not guarantee
availability by any such date and shall not be liable for any delays in commencing
service to any Customer except as provided by contract.
2.8.6. Company may substitute, change or rearrange any equipment or facility at any time
and from time to time, but shall not thereby alter the technical parameters of the service
provided to the Customer.
2.8.7. At the request of the Customer, installation or maintenance may be performed outside
of the Company’s regular business hours or in hazardous locations. In such cases,
charges based on cost of the actual labor, material or other costs incurred by or charged
by the Company will apply. If installation or maintenance is started during regular
business hours, but, at the Customer’s request, extends beyond regular business hours
into time periods including, but not limited to, weekends, holidays and/or night hours,
additional charges may apply.
2.8.8. Facilities furnished by Company remain the property of Company until transferred or
abandoned.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 43
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES
2.9.1. The Customer is responsible for the payment of all charges for services furnished to
the Customer and for all additional charges for calls the Customer elects to continue
making.
2.9.2. The Customer is responsible for compliance with applicable regulations set forth in this
Price List.
2.9.3. The Customer is responsible for establishing its identity as often as necessary during
the course of the call or when seeking credits from the Company.
2.9.4. Customer shall provide and maintain at its own expense terminal equipment on the
Customer's premise and the electric power consumed by such equipment. The
Customer is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company's Point of Connection.
2.9.5. The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment and
facilities. The magnitude and character of the voltage and currents impressed on
Company-provided equipment and wiring by the connection, operations, or
maintenance of such equipment and wiring shall be such as not to cause damage to
Company-provided equipment and wiring or injury to Company's employees or to
other persons. Any additional protective equipment required to prevent such damage
or injury shall be provided by Company at the Customer's expense.
2.9.6. In the event Company incurs fees or expenses, including attorney's fees, to collect; or
attempt to collect, any charges owed Company by Customer, including charges alleged
to have resulted from fraud or abuse of Customer's service, the Company shall charge
Customer all such fees and expenses, including Company's reasonable attorney's fees,
incurred to collect or to attempt to collect its charges, and Company shall be entitled to
recover such fees or expenses irrespective of whether it prevails in any legal action
brought to collect its charges, all in accordance with and subject to the following
additional legal requirements.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 43
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES
2.9.1. The Customer is responsible for the payment of all charges for services furnished to
the Customer and for all additional charges for calls the Customer elects to continue
making.
2.9.2. The Customer is responsible for compliance with applicable regulations set forth in this
Price List.
2.9.3. The Customer is responsible for establishing its identity as often as necessary during
the course of the call or when seeking credits from the Company.
2.9.4. Customer shall provide and maintain at its own expense terminal equipment on the
Customer’s premise and the electric power consumed by such equipment. The
Customer is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company’s Point of Connection.
2.9.5. The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment and
facilities. The magnitude and character of the voltage and currents impressed on
Company-provided equipment and wiring by the connection, operations, or
maintenance of such equipment and wiring shall be such as not to cause damage to
Company-provided equipment and wiring or injury to Company’s employees or to
other persons. Any additional protective equipment required to prevent such damage
or injury shall be provided by Company at the Customer’s expense.
2.9.6. In the event Company incurs fees or expenses, including attorney’s fees, to collect; or
attempt to collect, any charges owed Company by Customer, including charges alleged
to have resulted from fraud or abuse of Customer’s service, the Company shall charge
Customer all such fees and expenses, including Company’s reasonable attorney’s fees,
incurred to collect or to attempt to collect its charges, and Company shall be entitled to
recover such fees or expenses irrespective of whether it prevails in any legal action
brought to collect its charges, all in accordance with and subject to the following
additional legal requirements.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 44
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.7. In accordance with the "filed Price List doctrine," as established by judicial and
regulatory decisions and precedents, Customer shall pay all charges due and owing
irrespective of any claims of loss, liability, set off, damages, or other claims against
Company to which Customer may claim to be entitled, the duty to pay such charges
shall arise upon the demand for payment by Company and shall not be delayed or
deferred by the commencement of any legal or equitable action by either Customer or
Company in connection with such charges incurred under this Price List.
2.9.8. The Customer is responsible for damage to or loss of the Company's facilities or
equipment caused by the acts or omissions of the Customer or of any User; or by the
noncompliance by the Customer or any User, with these regulations; or by fire or theft
or other casualty on the Customer Premises or the premises of any User, unless caused
by the negligence or willful misconduct of the employees or agents of the Company;
2.9.9. The Customer is responsible for providing, at no charge, as specified from time to time
by the Company, any needed equipment, space and power to operate Company
facilities and equipment installed on the premises of the Customer, and the level of
heating and air conditioning necessary to maintain the proper operating environment
on such premises;
2.9.10. The Customer is responsible for obtaining, maintaining, and otherwise having full
responsibility for all rights-of-way and conduit necessary for installation of fiber optic
cable and associated equipment used to provide Services to the Customer from the
cable building entrance or property line to the location of the building equipment space.
Any and all costs associated with the obtaining and maintaining rights-of-way
described herein, including the costs of altering the structure to permit installation of
the Company provided facilities, shall be borne entirely by, or may be charged by the
Company, to the Customer. The Company may require the Customer to demonstrate
its compliance with this Section prior to accepting an order for service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 44
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.7. In accordance with the “filed Price List doctrine,” as established by judicial and
regulatory decisions and precedents, Customer shall pay all charges due and owing
irrespective of any claims of loss, liability, set off, damages, or other claims against
Company to which Customer may claim to be entitled, the duty to pay such charges
shall arise upon the demand for payment by Company and shall not be delayed or
deferred by the commencement of any legal or equitable action by either Customer or
Company in connection with such charges incurred under this Price List.
2.9.8. The Customer is responsible for damage to or loss of the Company’s facilities or
equipment caused by the acts or omissions of the Customer or of any User; or by the
noncompliance by the Customer or any User, with these regulations; or by fire or theft
or other casualty on the Customer Premises or the premises of any User, unless caused
by the negligence or willful misconduct of the employees or agents of the Company;
2.9.9. The Customer is responsible for providing, at no charge, as specified from time to time
by the Company, any needed equipment, space and power to operate Company
facilities and equipment installed on the premises of the Customer, and the level of
heating and air conditioning necessary to maintain the proper operating environment
on such premises;
2.9.10. The Customer is responsible for obtaining, maintaining, and otherwise having full
responsibility for all rights-of-way and conduit necessary for installation of fiber optic
cable and associated equipment used to provide Services to the Customer from the
cable building entrance or property line to the location of the building equipment space.
Any and all costs associated with the obtaining and maintaining rights-of-way
described herein, including the costs of altering the structure to permit installation of
the Company provided facilities, shall be borne entirely by, or may be charged by the
Company, to the Customer. The Company may require the Customer to demonstrate
its compliance with this Section prior to accepting an order for service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 45
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.11. The Customer is responsible for providing a safe place to work and complying with all
laws and regulations regarding the working conditions on the premises at which
Company employees and agents shall be installing or maintaining the Company's
facilities and equipment. The Customer may be required to install and maintain
Company facilities and equipment within a hazardous area if, in the Company's
opinion, injury or damage to the Company employees or property might result from
installation or maintenance by the Company. The Customer shall be responsible for
identifying, monitoring, removing and disposing of any hazardous material (e.g.,
friable asbestos) prior to any construction or installation work.
2.9.12. The Customer is responsible for complying with all laws and regulations applicable to,
and obtaining all consents, approvals, licenses and permits as may be required with
respect to, the locations of Company facilities and equipment in any Customer premises
or the rights-of-way for which Customer is responsible under other provisions of this
Price List; and granting or obtaining permission for Company agents or employees to
enter the premises of the Customer at any time for the purpose of installing, inspecting,
maintaining, repairing, or upon termination of service as stated herein, removing
facilities or equipment of the Company.
2.9.13. The Customer is responsible for not creating, or allowing to be placed, any liens or
other encumbrances on the Company's equipment or facilities.
2.9.14. The Customer is responsible for making Company facilities and equipment available
periodically for maintenance purposes at a time agreeable to both the Company and the
Customer. No allowance will be made for the period during which service is
interrupted for such purposes.
2.9.15. The Customer shall be responsible for making arrangements or obtaining permission
for safe and reasonable access for Company employees or agents of the Company, at
times mutually acceptable to Company and Customer, to enter the premises of the
Customer or any joint user or Customer of the Customer at any reasonable hour for the
purpose of inspecting, repairing, testing or removing any part of the Company's
facilities, without charge to the Company.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 45
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.11. The Customer is responsible for providing a safe place to work and complying with all
laws and regulations regarding the working conditions on the premises at which
Company employees and agents shall be installing or maintaining the Company’s
facilities and equipment. The Customer may be required to install and maintain
Company facilities and equipment within a hazardous area if, in the Company’s
opinion, injury or damage to the Company employees or property might result from
installation or maintenance by the Company. The Customer shall be responsible for
identifying, monitoring, removing and disposing of any hazardous material (e.g.,
friable asbestos) prior to any construction or installation work.
2.9.12. The Customer is responsible for complying with all laws and regulations applicable to,
and obtaining all consents, approvals, licenses and permits as may be required with
respect to, the locations of Company facilities and equipment in any Customer premises
or the rights-of-way for which Customer is responsible under other provisions of this
Price List; and granting or obtaining permission for Company agents or employees to
enter the premises of the Customer at any time for the purpose of installing, inspecting,
maintaining, repairing, or upon termination of service as stated herein, removing
facilities or equipment of the Company.
2.9.13. The Customer is responsible for not creating, or allowing to be placed, any liens or
other encumbrances on the Company’s equipment or facilities.
2.9.14. The Customer is responsible for making Company facilities and equipment available
periodically for maintenance purposes at a time agreeable to both the Company and the
Customer. No allowance will be made for the period during which service is
interrupted for such purposes.
2.9.15. The Customer shall be responsible for making arrangements or obtaining permission
for safe and reasonable access for Company employees or agents of the Company, at
times mutually acceptable to Company and Customer, to enter the premises of the
Customer or any joint user or Customer of the Customer at any reasonable hour for the
purpose of inspecting, repairing, testing or removing any part of the Company’s
facilities, without charge to the Company.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 46
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.16. The Customer is responsible for notifying Company of any interruptions of service.
2.9.17. The Customer is responsible for placing any necessary orders; for complying with Price
List regulations; for the placement of any stickers or tent cards provided by the
Company or as required by law; and for assuring that Users comply with Price List
regulations. The Customer shall ensure compliance with any applicable laws,
regulations, orders or other requirements (as they exist from time to time) of any
governmental entity relating to Services provided or made available by the Customer
to Users. The Customer is also responsible for the payment of charges for calls
originated at the Customer's numbers which are not collect, third party, calling card, or
credit card calls.
2.9.18. The Customer is responsible for charges incurred for special construction and/or special
facilities which the Customer requests and which are ordered by the Company on the
Customer's behalf.
2.9.19. The Customer shall ensure that the equipment and/or system is properly interfaced with
Company facilities or Services, that the signals emitted into the Company's Network
are of the proper mode, bandwidth, power, and signal level for the intended use of the
Customer and in compliance with the criteria set forth in this Price List, and that the
signals do not damage equipment, injure personnel, or degrade Service to other
Customers. If the Federal Communications Commission or some other appropriate
certifying body certifies terminal equipment as being technically acceptable for direct
electrical connection with interstate communications service, the Company will permit
such equipment to be connected with its channels without use of protective interface
devices.
If the Customer fails to maintain the equipment and/or the system properly, with
resulting imminent harm to Company equipment, personnel, or the quality of Service
to other Customers, the Company may, upon written notice, require the use of
protective equipment at the Customer's expense. If this fails to produce satisfactory
quality and safety, the Company may, upon written, terminate the Customer's Service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 46
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.16. The Customer is responsible for notifying Company of any interruptions of service.
2.9.17. The Customer is responsible for placing any necessary orders; for complying with Price
List regulations; for the placement of any stickers or tent cards provided by the
Company or as required by law; and for assuring that Users comply with Price List
regulations. The Customer shall ensure compliance with any applicable laws,
regulations, orders or other requirements (as they exist from time to time) of any
governmental entity relating to Services provided or made available by the Customer
to Users. The Customer is also responsible for the payment of charges for calls
originated at the Customer's numbers which are not collect, third party, calling card, or
credit card calls.
2.9.18. The Customer is responsible for charges incurred for special construction and/or special
facilities which the Customer requests and which are ordered by the Company on the
Customer's behalf.
2.9.19. The Customer shall ensure that the equipment and/or system is properly interfaced with
Company facilities or Services, that the signals emitted into the Company's Network
are of the proper mode, bandwidth, power, and signal level for the intended use of the
Customer and in compliance with the criteria set forth in this Price List, and that the
signals do not damage equipment, injure personnel, or degrade Service to other
Customers. If the Federal Communications Commission or some other appropriate
certifying body certifies terminal equipment as being technically acceptable for direct
electrical connection with interstate communications service, the Company will permit
such equipment to be connected with its channels without use of protective interface
devices.
If the Customer fails to maintain the equipment and/or the system properly, with
resulting imminent harm to Company equipment, personnel, or the quality of Service
to other Customers, the Company may, upon written notice, require the use of
protective equipment at the Customer's expense. If this fails to produce satisfactory
quality and safety, the Company may, upon written, terminate the Customer’s Service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 47
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.20. The Customer is responsible for returning any Company-owned equipment to the
Company, in good working condition, within five (5) days after Service is discontinued.
2.9.21. The Customer is responsible for paying for the loss through theft of any Company
equipment installed at Customer's premises.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 47
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.9. CUSTOMER RESPONSIBILITIES, Continued
2.9.20. The Customer is responsible for returning any Company-owned equipment to the
Company, in good working condition, within five (5) days after Service is discontinued.
2.9.21. The Customer is responsible for paying for the loss through theft of any Company
equipment installed at Customer’s premises.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 48
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. ESTABLISHMENT OF CREDIT
2.10.1. Company, in order to ensure payment of its charges for Service or for loss of or damage
to Company property, will require Applicants and Customers to establish and maintain
credit. The establishment or re-establishment of credit as provided in this Section does
not relieve an applicant or Customer from compliance with other provisions of this
Price List as to the payment of bills and in no way modifies the Sections regarding
disconnection and termination of Service for failure to pay bills due for Service
furnished.
2.10.2. Company may require any applicant or Customer to establish and maintain credit in
one of the following ways:
A. Demonstrating credit satisfactory to Company by providing information pertinent
to the applicant's or Customer's credit standing;
B. Providing a suitable Letter of Guarantee in writing; or
C. Paying a cash deposit.
Company may determine, in its sole discretion, whether or not a particular reference or
guarantee in writing would be acceptable as a substitute for demonstrating satisfactory
credit.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 48
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. ESTABLISHMENT OF CREDIT
2.10.1. Company, in order to ensure payment of its charges for Service or for loss of or damage
to Company property, will require Applicants and Customers to establish and maintain
credit. The establishment or re-establishment of credit as provided in this Section does
not relieve an applicant or Customer from compliance with other provisions of this
Price List as to the payment of bills and in no way modifies the Sections regarding
disconnection and termination of Service for failure to pay bills due for Service
furnished.
2.10.2. Company may require any applicant or Customer to establish and maintain credit in
one of the following ways:
A. Demonstrating credit satisfactory to Company by providing information pertinent
to the applicant’s or Customer’s credit standing;
B. Providing a suitable Letter of Guarantee in writing; or
C. Paying a cash deposit.
Company may determine, in its sole discretion, whether or not a particular reference or
guarantee in writing would be acceptable as a substitute for demonstrating satisfactory
credit.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 49
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. ESTABLISHMENT OF CREDIT, Continued
2.10.3. Company will extend credit to an applicant for new Service without a deposit if the
applicant has verifiable previous or existing telephone service with any telephone
company in the United States for at least twelve (12) months, and the payment record
is made available, and the account history is satisfactory. The payment record of an
account will be deemed satisfactory if the previous or existing service was not
discontinued for nonpayment within the past twelve (12) months.
2.10.4. To safeguard its interests, Company may require a Customer to make an advance
payment before Services are furnished. The advance payment will not exceed an
amount equal to the nonrecurring charge(s) and one (1) month's recurring charges for
the Service. In addition, where special construction is involved, the advance payment
may also include an amount equal to the estimated nonrecurring charges for the special
construction and recurring charges for a period to be set between Company and the
Customer (if any). The advance payment will be credited to the Customer's initial bill.
An advance payment will be required in addition to a deposit.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 49
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.10. ESTABLISHMENT OF CREDIT, Continued
2.10.3. Company will extend credit to an applicant for new Service without a deposit if the
applicant has verifiable previous or existing telephone service with any telephone
company in the United States for at least twelve (12) months, and the payment record
is made available, and the account history is satisfactory. The payment record of an
account will be deemed satisfactory if the previous or existing service was not
discontinued for nonpayment within the past twelve (12) months.
2.10.4. To safeguard its interests, Company may require a Customer to make an advance
payment before Services are furnished. The advance payment will not exceed an
amount equal to the nonrecurring charge(s) and one (1) month’s recurring charges for
the Service. In addition, where special construction is involved, the advance payment
may also include an amount equal to the estimated nonrecurring charges for the special
construction and recurring charges for a period to be set between Company and the
Customer (if any). The advance payment will be credited to the Customer’s initial bill.
An advance payment will be required in addition to a deposit.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 50
SECTION 2 - RULES AND REGULATIONS, Continued
2.11. DEPOSITS
2.11.1. Company reserves the right to require all Customers to establish credit worthiness to the
Company's reasonable satisfaction. Upon application for service, Customer shall be
deemed to have authorized Company to obtain utility service credit information and
verification in conformity with Section 2.10.
2.11.2. Company shall not require a deposit from a new applicant for residential service if the
applicant is able to meet any of the following requirements:
A. The Applicant has had continuous telephone service of a comparable nature with
the utility at another service location within the past 2 years and was not delinquent
in payment more than once during the last 12 consecutive months or disconnected
for nonpayment; or
B. The applicant can produce a letter regarding credit or verification from a telephone
utility where service of a comparable nature was last received which states:
Applicant had a timely payment history at time of service discontinuation, and
Applicant has no outstanding liability from prior service.
2.11.3. The Company shall issue a nonnegotiable receipt to the applicant for the deposit. The
inability of the customer to produce such a receipt shall in no way impair his right to receive
a refund of the deposit which is reflected on the Company's records.
2.11.4. Interest on deposits held shall be payable and accrued at a rate set by the Idaho PUC
under the provisions of IDAPA 31.41.01.106.
2.11.5. Residential deposits and accrued interest to be refunded after 12 months of service if the
customer has not been delinquent in the payment of utility bills or applied to the closing
bill upon discontinuance of service.
2.11.6. Company may require a residential Customer to establish a deposit if the customer becomes
delinquent in the payment of 2 or more bills within a 12-consecutive-month period or has
been disconnected for service during the last 12 months.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 50
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.11. DEPOSITS
2.11.1. Company reserves the right to require all Customers to establish credit worthiness to the
Company’s reasonable satisfaction. Upon application for service, Customer shall be
deemed to have authorized Company to obtain utility service credit information and
verification in conformity with Section 2.10.
2.11.2. Company shall not require a deposit from a new applicant for residential service if the
applicant is able to meet any of the following requirements:
A. The Applicant has had continuous telephone service of a comparable nature with
the utility at another service location within the past 2 years and was not delinquent
in payment more than once during the last 12 consecutive months or disconnected
for nonpayment; or
B. The applicant can produce a letter regarding credit or verification from a telephone
utility where service of a comparable nature was last received which states:
Applicant had a timely payment history at time of service discontinuation, and
Applicant has no outstanding liability from prior service.
2.11.3. The Company shall issue a nonnegotiable receipt to the applicant for the deposit. The
inability of the customer to produce such a receipt shall in no way impair his right to receive
a refund of the deposit which is reflected on the Company’s records.
2.11.4. Interest on deposits held shall be payable and accrued at a rate set by the Idaho PUC
under the provisions of IDAPA 31.41.01.106.
2.11.5. Residential deposits and accrued interest to be refunded after 12 months of service if the
customer has not been delinquent in the payment of utility bills or applied to the closing
bill upon discontinuance of service.
2.11.6. Company may require a residential Customer to establish a deposit if the customer becomes
delinquent in the payment of 2 or more bills within a 12-consecutive-month period or has
been disconnected for service during the last 12 months.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 51
SECTION 2 - RULES AND REGULATIONS, Continued
2.11. DEPOSITS, Continued
2.11.7. The amount of a deposit required by Company shall be determined according to the
following terms:
A. Deposits shall not exceed Customer's estimated average monthly bill or the average
monthly bill for the customer class for that customer whichever is greater. Company
may review the Customer's usage after service has been connected and adjust the
deposit amount based upon the Customer's actual usage.
2.12. INITIAL SERVICE PERIOD
2.12.1. The Initial Service Period is defined by the terms of the service contract or other
agreement to provide services. In the absence of a contract/agreement or definition of
the Initial Service Period, the Initial Service Period is one month (30 days). The
Customer must pay the regular Price Listed rate for the service they subscribe to for
the initial period of service. If a Customer disconnects service before the end of the
initial service period, that Customer may be responsible for paying the regular rates for
the remainder of the initial service period, in addition to other early termination fees.
When the service is moved within the same building, to another building on the same
premises, or to a different premises entirely, the period of service at each location is
accumulated to calculate if the Customer has met the initial period of service obligation.
2.12.2. If service is terminated before the end of the minimum period of service as a result of
condemnation of property, damage to property requiring the premises to be abandoned,
or by the death of the Customer, the Customer is not obligated to pay for service for
the remainder of the minimum period.
2.12.3. If service is switched over to a new Customer at the same premises after the first
month's service, the minimum period of service requirements are assigned to the new
Customer if the new Customer agrees in writing to accept them. For facilities not taken
over by the new Customer, the original Customer is responsible for the remaining
payment for the minimum service period in accordance with the terms under which the
service was originally furnished.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 51
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.11. DEPOSITS, Continued
2.11.7. The amount of a deposit required by Company shall be determined according to the
following terms:
A. Deposits shall not exceed Customer's estimated average monthly bill or the average
monthly bill for the customer class for that customer whichever is greater. Company
may review the Customer's usage after service has been connected and adjust the
deposit amount based upon the Customer's actual usage.
2.12. INITIAL SERVICE PERIOD
2.12.1. The Initial Service Period is defined by the terms of the service contract or other
agreement to provide services. In the absence of a contract/agreement or definition of
the Initial Service Period, the Initial Service Period is one month (30 days). The
Customer must pay the regular Price Listed rate for the service they subscribe to for
the initial period of service. If a Customer disconnects service before the end of the
initial service period, that Customer may be responsible for paying the regular rates for
the remainder of the initial service period, in addition to other early termination fees.
When the service is moved within the same building, to another building on the same
premises, or to a different premises entirely, the period of service at each location is
accumulated to calculate if the Customer has met the initial period of service obligation.
2.12.2. If service is terminated before the end of the minimum period of service as a result of
condemnation of property, damage to property requiring the premises to be abandoned,
or by the death of the Customer, the Customer is not obligated to pay for service for
the remainder of the minimum period.
2.12.3. If service is switched over to a new Customer at the same premises after the first
month's service, the minimum period of service requirements are assigned to the new
Customer if the new Customer agrees in writing to accept them. For facilities not taken
over by the new Customer, the original Customer is responsible for the remaining
payment for the minimum service period in accordance with the terms under which the
service was originally furnished.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 52
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING
2.13.1. General Payment Regulations
A. Charges for service are applied on a recurring basis. Service is provided and
billed on a monthly (30 day) basis. The billing date is dependent on the billing
cycle assigned to the Customer. The billing date shall be printed on the bill and
the date rendered shall be the mailing date. All payments shall be made at or
mailed to the office of the utility or to the utility's duly authorized representative.
Service continues to be provided until cancelled by the Customer pursuant to
Section 2.16., unless otherwise stated
B. The Customer is responsible for the payment of all charges for services furnished
to the Customer once service is activated.
C. Charges for long distance service are based on actual usage, and are billed
monthly in arrears. Billing for local services will be rendered monthly in
advance.
D. Customer will be billed and is responsible for payment of applicable local, state
and federal taxes assessed in connection with the services used.
E. Customer shall be liable for all accrued local charges, directory charges, long
distance charges and other charges arising prior to the Cutover Date, and shall
pay Company for any such charges which may be assessed against Company
under the terms of any supersedure agreement.
F. Billing is payable upon receipt and past due twenty (20) days after issuance and
posting of invoice. Delinquent accounts for which payment has not been received
may be terminated 22 days after the date the bill is rendered.
G. In the event that Company must employ the services of attorneys for collection
of charges due under this Price List, Company shall be permitted to recover the
costs of collection, including reasonable attorneys' fees.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 52
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING
2.13.1. General Payment Regulations
A. Charges for service are applied on a recurring basis. Service is provided and
billed on a monthly (30 day) basis. The billing date is dependent on the billing
cycle assigned to the Customer. The billing date shall be printed on the bill and
the date rendered shall be the mailing date. All payments shall be made at or
mailed to the office of the utility or to the utility's duly authorized representative.
Service continues to be provided until cancelled by the Customer pursuant to
Section 2.16., unless otherwise stated
B. The Customer is responsible for the payment of all charges for services furnished
to the Customer once service is activated.
C. Charges for long distance service are based on actual usage, and are billed
monthly in arrears. Billing for local services will be rendered monthly in
advance.
D. Customer will be billed and is responsible for payment of applicable local, state
and federal taxes assessed in connection with the services used.
E. Customer shall be liable for all accrued local charges, directory charges, long
distance charges and other charges arising prior to the Cutover Date, and shall
pay Company for any such charges which may be assessed against Company
under the terms of any supersedure agreement.
F. Billing is payable upon receipt and past due twenty (20) days after issuance and
posting of invoice. Delinquent accounts for which payment has not been received
may be terminated 22 days after the date the bill is rendered.
G. In the event that Company must employ the services of attorneys for collection
of charges due under this Price List, Company shall be permitted to recover the
costs of collection, including reasonable attorneys’ fees.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 53
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.2. Late Payment Fee
A. Customer will be liable for late fees on payments received after due date in the
lesser of eighteen (18) percent per year computed on a daily basis or the statutory
maximum, whichever is lower.
B. The late payment charge will be applied to all undisputed amounts previously
billed under this Price List, except taxes Company is required by law to levy on
a Customer, including arrears and unpaid late payment charges.
C. Late payment charges do not apply to those portions (and only those portions) of
unpaid balances that are associated with disputed amounts. Undisputed amounts
on the same bill are subject to late payment charges if unpaid and carried forward
to the next bill.
D. Late payment charges do not apply to final accounts.
2.13.3. Checks
When a check, which has been presented to the Company by a Customer in payment
for charges is returned by the bank, the Customer shall be responsible for the payment
of a returned check charge of $25.00.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 53
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.2. Late Payment Fee
A. Customer will be liable for late fees on payments received after due date in the
lesser of eighteen (18) percent per year computed on a daily basis or the statutory
maximum, whichever is lower.
B. The late payment charge will be applied to all undisputed amounts previously
billed under this Price List, except taxes Company is required by law to levy on
a Customer, including arrears and unpaid late payment charges.
C. Late payment charges do not apply to those portions (and only those portions) of
unpaid balances that are associated with disputed amounts. Undisputed amounts
on the same bill are subject to late payment charges if unpaid and carried forward
to the next bill.
D. Late payment charges do not apply to final accounts.
2.13.3. Checks
When a check, which has been presented to the Company by a Customer in payment
for charges is returned by the bank, the Customer shall be responsible for the payment
of a returned check charge of $25.00.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 54
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.4. Overpayments
A. The Company will provide interest on Customer overpayments that are not
refunded within thirty (30) days of the date the Company receives the
overpayment. An overpayment is considered to have occurred when payment in
excess of the correct charges for service is made because of erroneous Company
billing. The Customer will be issued reimbursement for the overpayment, plus
interest, or, if agreed to by the Customer, credit for the amount will be provided
on the next regular Company bill. The rate of interest shall be the same as the
Customer deposit interest rate.
B. Interest shall be paid from the date when overpayment was made, adjusted for
any changes in the deposit rate or late payment rate, and compounded monthly,
until the date when the overpayment is refunded. The date when overpayment is
considered to have been made will be the date on which the Customer's
overpayment was originally recorded to the Customer's account by the Company.
C. If objection is not received by the Company within three (3) months after the bill
is rendered, the items and charges appearing thereon shall be determined to be
correct and binding upon the Customer. A bill will not be deemed correct and
binding upon the Customer if the Company has records on the basis of which an
objection may be considered, or if the Customer has in his or her possession such
Company records. If objection results in a refund to the Customer, such refund
will be with interest at the greater of the unadjusted Customer deposit rate or the
applicable late payment rate, if any, for the service classification under which the
Customer was billed. Interest will be paid from the date when the Customer
overpayment was made, adjusted for any changes in the deposit rate or late
payment rate, compounded monthly, until the overpayment is refunded.
Notwithstanding the foregoing, no interest will be paid by the Company on
Customer overpayments that are refunded within thirty (30) days after the
overpayment is received by the Company.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 54
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.4. Overpayments
A. The Company will provide interest on Customer overpayments that are not
refunded within thirty (30) days of the date the Company receives the
overpayment. An overpayment is considered to have occurred when payment in
excess of the correct charges for service is made because of erroneous Company
billing. The Customer will be issued reimbursement for the overpayment, plus
interest, or, if agreed to by the Customer, credit for the amount will be provided
on the next regular Company bill. The rate of interest shall be the same as the
Customer deposit interest rate.
B. Interest shall be paid from the date when overpayment was made, adjusted for
any changes in the deposit rate or late payment rate, and compounded monthly,
until the date when the overpayment is refunded. The date when overpayment is
considered to have been made will be the date on which the Customer's
overpayment was originally recorded to the Customer's account by the Company.
C. If objection is not received by the Company within three (3) months after the bill
is rendered, the items and charges appearing thereon shall be determined to be
correct and binding upon the Customer. A bill will not be deemed correct and
binding upon the Customer if the Company has records on the basis of which an
objection may be considered, or if the Customer has in his or her possession such
Company records. If objection results in a refund to the Customer, such refund
will be with interest at the greater of the unadjusted Customer deposit rate or the
applicable late payment rate, if any, for the service classification under which the
Customer was billed. Interest will be paid from the date when the Customer
overpayment was made, adjusted for any changes in the deposit rate or late
payment rate, compounded monthly, until the overpayment is refunded.
Notwithstanding the foregoing, no interest will be paid by the Company on
Customer overpayments that are refunded within thirty (30) days after the
overpayment is received by the Company.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 55
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.4. Overpayments, Continued
D. Where an objection to the bill involves a superseded service order, the items and
charges appearing on the bill shall be deemed to be correct and binding upon the
Customer if objection is not received by the Company within two (2) months after
the bill is rendered.
2.13.5. Back Billing
A. Any person or entity which uses, appropriates or secures the use of services from
Company, whether directly or indirectly, in any unlawful manner or through the
providing of any misleading or false information to Company and which uses are
inconsistent with the stated uses, intents, and purposes of this Price List or any
restriction, conditions, and limitations stated herein, shall be liable for an amount
equal to the accrued and unpaid charges that would have been applicable to the
use of Company's services actually made by Customer.
B. The Company reserves the right to back bill the Customer for charges not
previously billed to the Company because of Company error. The Company may
back bill for charges incurred over two (2) years, unless state law or Commission
rules and regulations provide otherwise.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 55
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.4. Overpayments, Continued
D. Where an objection to the bill involves a superseded service order, the items and
charges appearing on the bill shall be deemed to be correct and binding upon the
Customer if objection is not received by the Company within two (2) months after
the bill is rendered.
2.13.5. Back Billing
A. Any person or entity which uses, appropriates or secures the use of services from
Company, whether directly or indirectly, in any unlawful manner or through the
providing of any misleading or false information to Company and which uses are
inconsistent with the stated uses, intents, and purposes of this Price List or any
restriction, conditions, and limitations stated herein, shall be liable for an amount
equal to the accrued and unpaid charges that would have been applicable to the
use of Company’s services actually made by Customer.
B. The Company reserves the right to back bill the Customer for charges not
previously billed to the Company because of Company error. The Company may
back bill for charges incurred over two (2) years, unless state law or Commission
rules and regulations provide otherwise.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 56
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.6. Customer Complaints and Billing Disputes
A. Customer Complaints
1. A Customer or prospective Customer may initiate a complaint with the
Company on any relevant matter by telephone, at 866.434.6836, in person
or in writing directed in writing directed to the Vice President of Customer
Care Center, 10433 Emerald, Boise, Idaho 83704. Company's response to
the complaint will generally be in the same form used by the Customer.
2. The Customer may at any point during resolution of the complaint seek
review by a supervisor or manager. If Customer is still not satisfied, the
nature of the complaint with sufficient detail to afford an investigation
should be documented and addressed to the Director of Customer Service
at the address in paragraph (A) above.
B. Billing Disputes
1. In the event that the Customer disputes any charges billed by the Company
prior to disconnection, the Company shall withhold disconnection and
promptly investigate the dispute. Customer should submit to Company an
itemized statement in writing identifying the disputed charges and
reasonably explaining the basis of the dispute, but is not required to so
submit an itemized list.
2. Company shall promptly investigate the dispute (no more than sixty (60)
days of receipt), and advise the Customer of the investigation and its results
in the form of findings of fact. In conducting its investigation, the Company
will consider all relevant and credible information provided by Customer as
well as by other information reasonable available to Company. The burden
proof to establish any right to billing adjustments in Customer's favor shall
be solely upon the Customer.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 56
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.6. Customer Complaints and Billing Disputes
A. Customer Complaints
1. A Customer or prospective Customer may initiate a complaint with the
Company on any relevant matter by telephone, at 866.434.6836, in person
or in writing directed in writing directed to the Vice President of Customer
Care Center, 10433 Emerald, Boise, Idaho 83704. Company’s response to
the complaint will generally be in the same form used by the Customer.
2. The Customer may at any point during resolution of the complaint seek
review by a supervisor or manager. If Customer is still not satisfied, the
nature of the complaint with sufficient detail to afford an investigation
should be documented and addressed to the Director of Customer Service
at the address in paragraph (A) above.
B. Billing Disputes
1. In the event that the Customer disputes any charges billed by the Company
prior to disconnection, the Company shall withhold disconnection and
promptly investigate the dispute. Customer should submit to Company an
itemized statement in writing identifying the disputed charges and
reasonably explaining the basis of the dispute, but is not required to so
submit an itemized list.
2. Company shall promptly investigate the dispute (no more than sixty (60)
days of receipt), and advise the Customer of the investigation and its results
in the form of findings of fact. In conducting its investigation, the Company
will consider all relevant and credible information provided by Customer as
well as by other information reasonable available to Company. The burden
proof to establish any right to billing adjustments in Customer’s favor shall
be solely upon the Customer.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 57
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.6. Customer Billing Disputes and Complaints, Continued
B. Billing Disputes, Continued
3. Upon completion of its investigation and advising the Customer of its
fmdings of fact, the Company may proceed with disconnection of service.
Upon being advised of the Company's investigation and findings of fact,
the Customer shall remit payment in full for any outstanding bill that was
subject to dispute, even if the Customer is not satisfied with the results of
the Company's investigation.
4. If there is still a disagreement about the disputed amount after the
investigation and review by the Company, the Customer may appeal to the
Commission for its investigation and decision. The address of the
Commission is:
Idaho Public Utilities Commission
P.O. Box 83720
Boise, Idaho 83720-0074
Telephone: [phone] (within the local calling area)
Toll Free: 1-800-432-0369 (from outside the local calling area)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 57
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.13. PAYMENTS AND BILLING, Continued
2.13.6. Customer Billing Disputes and Complaints, Continued
B. Billing Disputes, Continued
3. Upon completion of its investigation and advising the Customer of its
findings of fact, the Company may proceed with disconnection of service.
Upon being advised of the Company’s investigation and findings of fact,
the Customer shall remit payment in full for any outstanding bill that was
subject to dispute, even if the Customer is not satisfied with the results of
the Company’s investigation.
4. If there is still a disagreement about the disputed amount after the
investigation and review by the Company, the Customer may appeal to the
Commission for its investigation and decision. The address of the
Commission is:
Idaho Public Utilities Commission
P.O. Box 83720
Boise, Idaho 83720-0074
Telephone: [phone] (within the local calling area)
Toll Free: 1-800-432-0369 (from outside the local calling area)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 58
SECTION 2 - RULES AND REGULATIONS, Continued
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE
2.14.1. When the use of service or facilities furnished by the Company is interrupted due to
any cause other than the negligence or willful act of the Customer, or the operation or
failure of the facilities or equipment provided by the Customer, a pro rata adjustment
of the monthly Recurring Charges subject to interruption will be allowed for the service
and facilities rendered useless and inoperative by reason of the interruption, whenever
said interruption continues for a period of twenty-four (24) hours or more from the time
the interruption is reported to or known to exist by the Company, except as otherwise
specified in the Company's Price List.
2.14.2. It shall be the obligation of the Customer to notify Company of any interruptions of
service. Before giving such notice, the Customer shall ascertain that the trouble is not
being caused by any action or omission of the Customer, not within the Customer's
control.
2.14.3. An interruption period begins when the Customer reports a service facility or circuit to
be inoperative and releases it for testing and repair. An interruption period ends when
the service, facility or circuit is operative.
2.14.3. If the Customer reports a service, facility or circuit to be inoperative but declines to
release it for testing and repair, it is considered to be impaired but not interrupted. No
credit allowances will be made for a service, facility or circuit considered by the
Company to be impaired.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 58
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE
2.14.1. When the use of service or facilities furnished by the Company is interrupted due to
any cause other than the negligence or willful act of the Customer, or the operation or
failure of the facilities or equipment provided by the Customer, a pro rata adjustment
of the monthly Recurring Charges subject to interruption will be allowed for the service
and facilities rendered useless and inoperative by reason of the interruption, whenever
said interruption continues for a period of twenty-four (24) hours or more from the time
the interruption is reported to or known to exist by the Company, except as otherwise
specified in the Company’s Price List.
2.14.2. It shall be the obligation of the Customer to notify Company of any interruptions of
service. Before giving such notice, the Customer shall ascertain that the trouble is not
being caused by any action or omission of the Customer, not within the Customer’s
control.
2.14.3. An interruption period begins when the Customer reports a service facility or circuit to
be inoperative and releases it for testing and repair. An interruption period ends when
the service, facility or circuit is operative.
2.14.3. If the Customer reports a service, facility or circuit to be inoperative but declines to
release it for testing and repair, it is considered to be impaired but not interrupted. No
credit allowances will be made for a service, facility or circuit considered by the
Company to be impaired.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 59
SECTION 2 - RULES AND REGULATIONS, Continued
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE, Continued
2.14.4. No credit allowances will be made for any interruption in service due to the negligence
of or willful act of the Customer.
2.14.5. A credit allowance for disruption of service will only be given if the disruption in
service exceeds twenty-four (24) hours.
2.14.6. The credit allowance will be based upon the ratio of the duration of the service
interruption (measured from the time the interruption is reported to or detected by
Company, whichever occurs first) to the total time in a 30 day month. That ratio,
multiplied by the monthly rate for the service affected shall determine the amount of
the credit allowance.
2.14.7. Credits for interruptions of service shall in no event exceed an amount equivalent to
the recurring monthly charges for the month of service during which the event that gave
rise to the claim for a credit occurred. A credit allowance as provided in Section 2.14.6.
is applied against the rates specified for the service and is dependent upon the length
of the interruption. Only those facilities on the interrupted portion of the circuit will
receive a credit.
2.14.8. No other liability shall attach to Company with respect to interruptions in service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 59
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.14. ALLOWANCES FOR INTERRUPTION OF SERVICE, Continued
2.14.4. No credit allowances will be made for any interruption in service due to the negligence
of or willful act of the Customer.
2.14.5. A credit allowance for disruption of service will only be given if the disruption in
service exceeds twenty-four (24) hours.
2.14.6. The credit allowance will be based upon the ratio of the duration of the service
interruption (measured from the time the interruption is reported to or detected by
Company, whichever occurs first) to the total time in a 30 day month. That ratio,
multiplied by the monthly rate for the service affected shall determine the amount of
the credit allowance.
2.14.7. Credits for interruptions of service shall in no event exceed an amount equivalent to
the recurring monthly charges for the month of service during which the event that gave
rise to the claim for a credit occurred. A credit allowance as provided in Section 2.14.6.
is applied against the rates specified for the service and is dependent upon the length
of the interruption. Only those facilities on the interrupted portion of the circuit will
receive a credit.
2.14.8. No other liability shall attach to Company with respect to interruptions in service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 60
SECTION 2 - RULES AND REGULATIONS, Continued
2.15. RESTORATION OF SERVICE
2.15.1. The use and restoration of service in emergencies shall be in accordance with Part 64,
Subpart D of the Federal Communications Commission's Rules and Regulations,
which specifies the priority system for such activities.
2.15.2. If a Customer's service is restored after having been disconnected in accordance with
this Price List and a Company service order to terminate such service has not been
completed when such service is restored, the Customer will be required to pay; (1) all
accrued and unpaid charges; (2) a deposit per Section 2.11., and (3) service charges
specified in Sections 3-7 of this Price List. Monthly service rates will not apply for the
period between the disconnection and reconnection.
2.15.3. When a Customer's service has been disconnected in accordance with this Price List
and the service has been terminated through the completion of a Company service
order, service will be re-established only upon the basis of an application for new
service.
2.15.4. The Company shall not charge a reconnection fee if the disconnection was caused by
an event described in Section 2.2.2 of this Price List.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 60
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.15. RESTORATION OF SERVICE
2.15.1. The use and restoration of service in emergencies shall be in accordance with Part 64,
Subpart D of the Federal Communications Commission’s Rules and Regulations,
which specifies the priority system for such activities.
2.15.2. If a Customer’s service is restored after having been disconnected in accordance with
this Price List and a Company service order to terminate such service has not been
completed when such service is restored, the Customer will be required to pay; (1) all
accrued and unpaid charges; (2) a deposit per Section 2.11., and (3) service charges
specified in Sections 3-7 of this Price List. Monthly service rates will not apply for the
period between the disconnection and reconnection.
2.15.3. When a Customer’s service has been disconnected in accordance with this Price List
and the service has been terminated through the completion of a Company service
order, service will be re-established only upon the basis of an application for new
service.
2.15.4. The Company shall not charge a reconnection fee if the disconnection was caused by
an event described in Section 2.2.2 of this Price List.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 61
SECTION 2 - RULES AND REGULATIONS, Continued
2.16. CANCELLATION BY CUSTOMER
2.16.1. Customer may cancel local service by providing written notice to Company thirty (30)
days prior to cancellation, unless the terms of any separate Agreement with Company
state otherwise. Customer may cancel interexchange service by subscribing to another
presubscribed interexchange carrier.
2.16.2. Customer is responsible for usage charges while still connected to the Company's
service and the payment of associated local exchange company charges, if any, for
service charges.
2.16.3 If Customer terminates a Services Agreement or all or any part of the Services there
under to the end of the Services Term, Company may charge Customer an early
termination fee equal to and including any or all of the following: 100% of the total
MRC for the remainder of the Services Tenn plus any unpaid activation, installation
and/or special construction charges and all other fees or costs less amounts already paid
whether previously waived or not.
Customer will not be liable for the early termination fees set forth above if Zayo
breaches the Services Agreement or if Customer orders from Zayo services of equal or
greater MRC than the services terminated, and the services have equal or greater terms,
and the new services are approved by Zayo. Customer acknowledges that Zayo's
damages for early termination would be difficult to determine and the termination
charge(s) constitutes liquidated damages and is not intended as a penalty. All such
amounts will become immediately due and payable by Customer to Zayo.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 61
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.16. CANCELLATION BY CUSTOMER
2.16.1. Customer may cancel local service by providing written notice to Company thirty (30)
days prior to cancellation, unless the terms of any separate Agreement with Company
state otherwise. Customer may cancel interexchange service by subscribing to another
presubscribed interexchange carrier.
2.16.2. Customer is responsible for usage charges while still connected to the Company’s
service and the payment of associated local exchange company charges, if any, for
service charges.
2.16.3 If Customer terminates a Services Agreement or all or any part of the Services there
under to the end of the Services Term, Company may charge Customer an early
termination fee equal to and including any or all of the following: 100% of the total
MRC for the remainder of the Services Term plus any unpaid activation, installation
and/or special construction charges and all other fees or costs less amounts already paid
whether previously waived or not.
Customer will not be liable for the early termination fees set forth above if Zayo
breaches the Services Agreement or if Customer orders from Zayo services of equal or
greater MRC than the services terminated, and the services have equal or greater terms,
and the new services are approved by Zayo. Customer acknowledges that Zayo’s
damages for early termination would be difficult to determine and the termination
charge(s) constitutes liquidated damages and is not intended as a penalty. All such
amounts will become immediately due and payable by Customer to Zayo.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 62
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY
2.17.1. Company reserves the right to immediately discontinue furnishing the service to
Customers without incurring liability:
A. In the event of a condition determined to be hazardous to the Customer, to other
Customers of the Company, to the Company's equipment, to the public or to
employees of the Company; or
B. In the event of tampering with the Company's equipment; or
C. In the event of a Customer's use of equipment in such a manner as to adversely
affect the Company's equipment or the Company's service to others.
D. The Company has evidence of tampering or evidence of fraud.
Company shall not be required to restore Service until the conditions which resulted in
the termination have been corrected to the satisfaction of the Company. Company shall
maintain a record of all terminations of service without notice. This record shall be
maintained for a minimum of 1 year and shall be available for inspection by the
Commission.
2.17.2. Company may discontinue service on five (5) days notice, excluding Saturdays,
Sundays and holidays, according to the following conditions, in accordance with the
following:
A. For failure of the Customer to pay a bill for the Company's Service, including
FCC approved user charges, when due;
B. For failure of the Customer to meet the Company's deposit and credit
requirements;
C. For failure of the Customer to make proper application for service;
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 62
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY
2.17.1. Company reserves the right to immediately discontinue furnishing the service to
Customers without incurring liability:
A. In the event of a condition determined to be hazardous to the Customer, to other
Customers of the Company, to the Company’s equipment, to the public or to
employees of the Company; or
B. In the event of tampering with the Company’s equipment; or
C. In the event of a Customer’s use of equipment in such a manner as to adversely
affect the Company’s equipment or the Company’s service to others.
D. The Company has evidence of tampering or evidence of fraud.
Company shall not be required to restore Service until the conditions which resulted in
the termination have been corrected to the satisfaction of the Company. Company shall
maintain a record of all terminations of service without notice. This record shall be
maintained for a minimum of 1 year and shall be available for inspection by the
Commission.
2.17.2. Company may discontinue service on five (5) days notice, excluding Saturdays,
Sundays and holidays, according to the following conditions, in accordance with the
following:
A. For failure of the Customer to pay a bill for the Company’s Service, including
FCC approved user charges, when due;
B. For failure of the Customer to meet the Company’s deposit and credit
requirements;
C. For failure of the Customer to make proper application for service;
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 63
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY, Continued
2.17.2. Continued
D. For Customer's violation of any of the Company's rules on file with the
Commission;
E. For failure of the Customer to provide the Company reasonable access to its
equipment and property;
F. For Customer's breach of the contract for Service between the Company and the
Customer;
G. For a failure of the Customer to furnish such service, equipment, and/or rights-
of-way necessary to serve said Customer as shall have been specified by the
Company as a condition of obtaining service; or
H. When necessary for the Company to comply with any order or request of any
governmental authority having jurisdiction;
Written notice shall contain, at a minimum, the name of the person whose service is to
be terminated and the telephone number where service is being rendered; the Company
rules or regulation that was violated and explanation thereof or the amount of the bill
which the customer has failed to pay in accordance with the payment policy of the
utility, if applicable; the date on or after which service may be terminated; and a
statement advising the customer to contact the utility at a specific phone number for
information regarding any deferred billing or other procedures which the utility may
offer or to work out some other mutually agreeable solution to avoid termination of the
customer's service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 63
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY, Continued
2.17.2. Continued
D. For Customer’s violation of any of the Company’s rules on file with the
Commission;
E. For failure of the Customer to provide the Company reasonable access to its
equipment and property;
F. For Customer’s breach of the contract for Service between the Company and the
Customer;
G. For a failure of the Customer to furnish such service, equipment, and/or rights-
of-way necessary to serve said Customer as shall have been specified by the
Company as a condition of obtaining service; or
H. When necessary for the Company to comply with any order or request of any
governmental authority having jurisdiction;
Written notice shall contain, at a minimum, the name of the person whose service is to
be terminated and the telephone number where service is being rendered; the Company
rules or regulation that was violated and explanation thereof or the amount of the bill
which the customer has failed to pay in accordance with the payment policy of the
utility, if applicable; the date on or after which service may be terminated; and a
statement advising the customer to contact the utility at a specific phone number for
information regarding any deferred billing or other procedures which the utility may
offer or to work out some other mutually agreeable solution to avoid termination of the
customer's service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 64
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY, Continued
2.17.3. The discontinuance of Service(s) by the Company pursuant to this section does not
relieve the Customer of any obligations to pay the Company for charges due and owing
for Service(s) furnished up to the time of discontinuance. Customer's deposit and
accrued interest shall be applied to all cancellation charges applicable to the Service
offering received by Customer. The remedies set forth herein shall not be exclusive
and the Company shall at all times be entitled to all the rights available to it under law
or equity.
2.17.4. Whenever Service is discontinued for fraudulent use of Service, Company will, before
restoring Service, require the Customer to make, at his own expense, all changes in
facilities or equipment necessary to eliminate illegal use and to pay an amount
reasonably estimated as the loss in revenues and any expenses resulting from such
fraudulent use.
2.17.5. If a Customer who has received a notice of discontinuance pays the bill with a check
that is subsequently dishonored, the account remains unpaid and the Company is not
required to issue any additional notice before disconnecting service.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 64
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.17. CANCELLATION BY COMPANY, Continued
2.17.3. The discontinuance of Service(s) by the Company pursuant to this section does not
relieve the Customer of any obligations to pay the Company for charges due and owing
for Service(s) furnished up to the time of discontinuance. Customer’s deposit and
accrued interest shall be applied to all cancellation charges applicable to the Service
offering received by Customer. The remedies set forth herein shall not be exclusive
and the Company shall at all times be entitled to all the rights available to it under law
or equity.
2.17.4. Whenever Service is discontinued for fraudulent use of Service, Company will, before
restoring Service, require the Customer to make, at his own expense, all changes in
facilities or equipment necessary to eliminate illegal use and to pay an amount
reasonably estimated as the loss in revenues and any expenses resulting from such
fraudulent use.
2.17.5. If a Customer who has received a notice of discontinuance pays the bill with a check
that is subsequently dishonored, the account remains unpaid and the Company is not
required to issue any additional notice before disconnecting service.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 65
SECTION 2 - RULES AND REGULATIONS, Continued
2.18. INTERCONNECTION
2.18.1. The Customer must secure all licenses, permits, rights-of-way and other arrangements
necessary for interconnection with Company. In addition, the Customer must ensure
that its equipment and/or system or that of its Authorized User or agent(s) is properly
interfaced with Company's Service and the signals emitted into Company s network
are of the proper mode, band-width, power, data speed and signal level for the intended
use of the Customer. If the Customer or its Authorized User or agent(s) fails to properly
maintain and operate its equipment and/or system, Company may, upon written
request, require the use of protective equipment at the Customer s expense.
2.18.2. Service furnished by Company may be interconnected with services or facilities of
other authorized carriers and with private systems, subject to the technical limitations
established by Company. Any special interface of equipment or facilities necessary to
achieve compatibility between the facilities of Company and other participating
carriers must be provided at the Customer's expense.
2.18.3. Interconnection of the Customers facilities with the facilities or services of other
carriers is governed by the applicable terms and conditions of the other carriers' Price
Lists.
2.18.4. Company reserves the right to interconnect its services with those of any other
Common Carrier or alternate service provider and to utilize such services concurrently
with its own facilities for the provision of Service(s) offered in this Price List.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 65
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.18. INTERCONNECTION
2.18.1. The Customer must secure all licenses, permits, rights-of-way and other arrangements
necessary for interconnection with Company. In addition, the Customer must ensure
that its equipment and/or system or that of its Authorized User or agent(s) is properly
interfaced with Company’s Service and the signals emitted into Company s network
are of the proper mode, band-width, power, data speed and signal level for the intended
use of the Customer. If the Customer or its Authorized User or agent(s) fails to properly
maintain and operate its equipment and/or system, Company may, upon written
request, require the use of protective equipment at the Customer s expense.
2.18.2. Service furnished by Company may be interconnected with services or facilities of
other authorized carriers and with private systems, subject to the technical limitations
established by Company. Any special interface of equipment or facilities necessary to
achieve compatibility between the facilities of Company and other participating
carriers must be provided at the Customer's expense.
2.18.3. Interconnection of the Customers facilities with the facilities or services of other
carriers is governed by the applicable terms and conditions of the other carriers' Price
Lists.
2.18.4. Company reserves the right to interconnect its services with those of any other
Common Carrier or alternate service provider and to utilize such services concurrently
with its own facilities for the provision of Service(s) offered in this Price List.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 66
SECTION 2 - RULES AND REGULATIONS, Continued
2.19. PROVISION AND OWNERSHIP OF TELEPHONE NUMBERS
Except as provided by state law or Commission regulations, the Customer has no
property right in any telephone number or any right to continuance of Service through
any particular serving office. Company may change a telephone number or a serving
office designation, or both, of a Customer if required for engineering or technical
reasons or whenever Company deems it desirable in the conduct of its business to do
SO.
2.20. TAXES AND SURCHARGES
Customer must pay, without limitation, all sales, use, gross receipts, excise, access,
bypass, and other local, state and federal taxes, charges, fees, and surcharges, however
designated, imposed on or based upon the provision, sale or use of the Services
(excluding taxes on Company's net income). Such taxes and surcharges may be
separately stated on the applicable invoice.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 66
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 2 - RULES AND REGULATIONS, Continued
2.19. PROVISION AND OWNERSHIP OF TELEPHONE NUMBERS
Except as provided by state law or Commission regulations, the Customer has no
property right in any telephone number or any right to continuance of Service through
any particular serving office. Company may change a telephone number or a serving
office designation, or both, of a Customer if required for engineering or technical
reasons or whenever Company deems it desirable in the conduct of its business to do
so.
2.20. TAXES AND SURCHARGES
Customer must pay, without limitation, all sales, use, gross receipts, excise, access,
bypass, and other local, state and federal taxes, charges, fees, and surcharges, however
designated, imposed on or based upon the provision, sale or use of the Services
(excluding taxes on Company’s net income). Such taxes and surcharges may be
separately stated on the applicable invoice.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 67
SECTION 3 - LOCAL EXCHANGE SERVICE
3.1. DESCRIPTION OF SERVICE
3.1.1. Local Exchange Service may be offered to Customers in locations that Company
determines are feasible, and for which it receives the necessary approvals from the
Commission or other state regulatory bodies. Company may offer such services via
one or more of the following: resale, leased or owned facilities. In addition to dial tone,
Company will provide the features described below.
3.1.2. Local Exchange Service is telephone service that allows Customers to originate calls
from the Customer location to locations within the Customer's local calling area. In
addition the Customer may originate long distance calls which are routed to appropriate
long distance carrier. The Customer may also receive calls that originate either within
local service area or from other locations worldwide.
3.2. APPLICATION OF RATES
3.2.1. The rates for Local Exchange Service are subject to the conditions set forth herein and
the Rules and Regulations governing provision of service in Section 2 of this Tariff.
3.2.2. The Local Exchange Service Rates are for service only and do not include any terminal
equipment beyond the point of demarcation.
3.2.3. Company may resell local exchange services which will be priced according to the rates
established for such services in the underlying provider's effective intrastate tariffs.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 67
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE
3.1. DESCRIPTION OF SERVICE
3.1.1. Local Exchange Service may be offered to Customers in locations that Company
determines are feasible, and for which it receives the necessary approvals from the
Commission or other state regulatory bodies. Company may offer such services via
one or more of the following: resale, leased or owned facilities. In addition to dial tone,
Company will provide the features described below.
3.1.2. Local Exchange Service is telephone service that allows Customers to originate calls
from the Customer location to locations within the Customer’s local calling area. In
addition the Customer may originate long distance calls which are routed to appropriate
long distance carrier. The Customer may also receive calls that originate either within
local service area or from other locations worldwide.
3.2. APPLICATION OF RATES
3.2.1. The rates for Local Exchange Service are subject to the conditions set forth herein and
the Rules and Regulations governing provision of service in Section 2 of this Tariff.
3.2.2. The Local Exchange Service Rates are for service only and do not include any terminal
equipment beyond the point of demarcation.
3.2.3. Company may resell local exchange services which will be priced according to the rates
established for such services in the underlying provider’s effective intrastate tariffs.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 68
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.3. PROMOTIONAL OFFERINGS
The Company may, from time to time, engage in special promotions of new or existing
Service offerings of limited duration designed to attract new Customers or to increase
existing Customer awareness of a particular offering. The promotional offerings are
subject to the availability of the services and may be limited to a specific geographical
area or to a subset of a specific market group; provided, however, all promotional
offerings shall be offered in accordance with applicable regulations.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 68
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.3. PROMOTIONAL OFFERINGS
The Company may, from time to time, engage in special promotions of new or existing
Service offerings of limited duration designed to attract new Customers or to increase
existing Customer awareness of a particular offering. The promotional offerings are
subject to the availability of the services and may be limited to a specific geographical
area or to a subset of a specific market group; provided, however, all promotional
offerings shall be offered in accordance with applicable regulations.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 69
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.4. LOCAL SERVICE TERM PLANS
In addition to the rules and regulations set forth in Section 2, of this Tariff, the following
provisions apply to this Service:
3.4.1. If the Customer terminates the request for services prior to the Installation Date,
Company may charge the Customer an early termination fee equal to: all installation
and/or special construction charges, whether previously waived or not, and all
disconnection fees or costs; or
3.4.2. If the Customer terminates all Services after the Installation Date but at any time prior
to the end of the Initial Services Term, Company may charge the Customer an early
termination fee equal to: 100% of the total MRC for the remainder of the Initial
Services Term plus any unpaid installation and/or special construction charges,
whether previously waived or not, and all disconnection fees or costs (less amounts
already paid); or
3.4.3. If the Customer terminates or cancels some, but not all of the Services prior to the end
of the Initial Services Term, Company may charge the Customer an early termination
fee equal to all disconnection fees and costs incurred by Company, all installation
and/or special construction charges related to the specific Services, whether previously
waived or not.
3.4.4. Term Plans will automatically renew unless the Customer notifies Company in writing
to cancel the renewal within thirty (30) day s of expiration of the current Term Plan.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 69
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.4. LOCAL SERVICE TERM PLANS
In addition to the rules and regulations set forth in Section 2, of this Tariff, the following
provisions apply to this Service:
3.4.1. If the Customer terminates the request for services prior to the Installation Date,
Company may charge the Customer an early termination fee equal to: all installation
and/or special construction charges, whether previously waived or not, and all
disconnection fees or costs; or
3.4.2. If the Customer terminates all Services after the Installation Date but at any time prior
to the end of the Initial Services Term, Company may charge the Customer an early
termination fee equal to: 100% of the total MRC for the remainder of the Initial
Services Term plus any unpaid installation and/or special construction charges,
whether previously waived or not, and all disconnection fees or costs (less amounts
already paid); or
3.4.3. If the Customer terminates or cancels some, but not all of the Services prior to the end
of the Initial Services Term, Company may charge the Customer an early termination
fee equal to all disconnection fees and costs incurred by Company, all installation
and/or special construction charges related to the specific Services, whether previously
waived or not.
3.4.4. Term Plans will automatically renew unless the Customer notifies Company in writing
to cancel the renewal within thirty (30) day s of expiration of the current Term Plan.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 70
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE
3.5.1. Description
A. Basic Business Local Exchange service provides the Customer with voice-grade
telecommunications service that can be used to place and receive calls. The
Customer may place calls to any local calling station in the local calling area. The
Customer may also place calls to toll-free numbers where equipment allows.
Subject to availability, Customers may select their preferred telecommunications
carrier for 1+ intraLATA and interLATA toll service.
B. Market Expansion Line (MEL) service allows the Customer to have a telephone
number out of a particular central office without having a physical presence in
the area served by the central office. A call to a MEL can be forwarded to a
central office in the calling area, or to a long distance number. The MEL product
is also an alternative when a telephone number cannot be ported between central
offices. The originating telephone number identification is not provided to the
MEL Customer. MELs cannot be forwarded to 911, public pay telephone
numbers, OUTWATS numbers, international telephone numbers nor 900
numbers. Service connection and long distance charges may apply.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 70
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE
3.5.1. Description
A. Basic Business Local Exchange service provides the Customer with voice-grade
telecommunications service that can be used to place and receive calls. The
Customer may place calls to any local calling station in the local calling area. The
Customer may also place calls to toll-free numbers where equipment allows.
Subject to availability, Customers may select their preferred telecommunications
carrier for 1+ intraLATA and interLATA toll service.
B. Market Expansion Line (MEL) service allows the Customer to have a telephone
number out of a particular central office without having a physical presence in
the area served by the central office. A call to a MEL can be forwarded to a
central office in the calling area, or to a long distance number. The MEL product
is also an alternative when a telephone number cannot be ported between central
offices. The originating telephone number identification is not provided to the
MEL Customer. MELs cannot be forwarded to 911, public pay telephone
numbers, OUTWATS numbers, international telephone numbers nor 900
numbers. Service connection and long distance charges may apply.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 71
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE, Continued
3.5.2. Rates and Charges
Service
Month-to-
Month
Charge
1-Year
Term
Monthly
Recurring
Charge
2-Year
Term
Monthly
Recurring
Charge
3-Year
Term
Monthly
Recurring
Charge
Non-
Recurring
Charge
Basic Business Line $61.43 $61.43 $61.43 $61.43 $45.00
Basic Business Line
w/ Voice Mail $59.93 $59.93 $59.93 $59.93 $45.00
Resold Basic Business Line
(Qwest Territory) $143.25 $143.25 $143.25 $45.00
Resold Basic Business Line
(Verizon Territory) $168.00 $168.00 $168.00 $45.00
Market Expansion Line
(includes 5 pathways) $43.00 $43.00 $43.00 $50.00
Market Expansion Line
Additional Pathway $25.00 $25.00 $25.00 $45.00
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 71
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.5. BASIC BUSINESS LOCAL EXCHANGE SERVICE, Continued
3.5.2. Rates and Charges
1-Year 2-Year 3-Year
Service
Month-to-
Month
Monthly
Recurring
Monthly
Recurring
Monthly
Recurring
Non-
Recurring
Basic Business Line $61.43 $61.43 $61.43 $61.43 $45.00
Basic Business Line
w/ Voice Mail $59.93 $59.93 $59.93 $59.93 $45.00
Resold Basic Business Line
(Qwest Territory) $143.25 $143.25 $143.25 $45.00
Resold Basic Business Line
Market Expansion Line
Market Expansion Line
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 72
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES
3.6.1. The Company's T1 and T1 PRI based services are provided through its own switch
facilities. These services ride a T1 or Ti -capable facility which consists of common
equipment, local exchange switching and flat-rate usage trunks/channels for access to
the local exchange and toll networks. The Primary Rate Interface (PRI) includes a D
channel that supports a data connection between the Customer's PBX or ISDN capable
equipment and the Company's switch.
3.6.2. Where the Company is not collocated, the Customer has the option of utilizing a portion
of an Enhanced Extended Loop (EEL). The monthly recurring Extended Loop Fee
applies in addition to each monthly recurring circuit charge.
3.6.3. The minimum term of service for the Company's T1-Based services is 2 years (24-
months).
3.6.4. Digital Voice T1 and ISDN PRI services are trunk side circuits designed to transmit
digital voice signals between a customer's private branch exchange (PBX) and Zayo's
central office switching center. The Digital Voice T1 service is a 1.544 Mbps circuit
supporting 24 voice conversations each encoded at 64 Kbps. ISDN PRI, or Integrated
Services Digital Network at a Primary Rate Interface, is an "enhanced T-1" service
delivering voice conversations over 23 bearer (23 B) channels supported by one
signaling channel (1 D). ISDN PRI offers out-of-band signaling delivering automatic
and dialed number identification services and are limited to Customer applications that
meet technical engineering design parameters. All services are subject to availability
and are designed for retail customer applications.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 72
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES
3.6.1. The Company’s T1 and T1 PRI based services are provided through its own switch
facilities. These services ride a T1 or T1-capable facility which consists of common
equipment, local exchange switching and flat-rate usage trunks/channels for access to
the local exchange and toll networks. The Primary Rate Interface (PRI) includes a D
channel that supports a data connection between the Customer’s PBX or ISDN capable
equipment and the Company’s switch.
3.6.2. Where the Company is not collocated, the Customer has the option of utilizing a portion
of an Enhanced Extended Loop (EEL). The monthly recurring Extended Loop Fee
applies in addition to each monthly recurring circuit charge.
3.6.3. The minimum term of service for the Company’s T1-Based services is 2 years (24-
months).
3.6.4. Digital Voice T1 and ISDN PRI services are trunk side circuits designed to transmit
digital voice signals between a customer’s private branch exchange (PBX) and Zayo’s
central office switching center. The Digital Voice T1 service is a 1.544 Mbps circuit
supporting 24 voice conversations each encoded at 64 Kbps. ISDN PRI, or Integrated
Services Digital Network at a Primary Rate Interface, is an “enhanced T-1” service
delivering voice conversations over 23 bearer (23 B) channels supported by one
signaling channel (1 D). ISDN PRI offers out-of-band signaling delivering automatic
and dialed number identification services and are limited to Customer applications that
meet technical engineering design parameters. All services are subject to availability
and are designed for retail customer applications.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 73
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.5. Novus T1 and Novus T1/PRI Services
A. Novus Services provide Customers with dynamically allocated bandwidth for
local and long distance voice calls and Internet access over T1 connections.
When lines are not in use for voice calls, the entire bandwidth is available for
Internet access. Voice calls are prioritized.
B. The Company offers three (3) configuration options:
1. Novus T1 Business Lines: minimum of 1 and maximum of 16 lines.
2. Novus T1 Digital Channels: minimum of 1 and maximum of 24 channels.
3. Novus T1 ISDN PRI: includes 23 B channels plus the D channel.
C. The Feature Package and Feature Package Plus feature packages are available
with the Novus products. See Section 3.7.4., following, for components and rates.
D. Novus requires an essential, non-regulated data component.
3.6.6. Integrated T1 Service
Integrated Ti is a channelized product delivered over a Ti facility with a minimum
requirement of 10 total channels. The channels may be any combination of voice or
data channels, with at least one voice channel required per facility.
A. The Company offers three (3) configuration options:
1. Integrated T1 Business Lines;
2. Integrated T1 Digital Channels;
3. Integrated Ti Analog Trunks.
B. The Feature Package and Feature Package Plus feature packages are available
with the Integrated T1 products. See Section 3.7.4., following, for components
and rates.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 73
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.5. Novus T1 and Novus T1/PRI Services
A. Novus Services provide Customers with dynamically allocated bandwidth for
local and long distance voice calls and Internet access over T1 connections.
When lines are not in use for voice calls, the entire bandwidth is available for
Internet access. Voice calls are prioritized.
B. The Company offers three (3) configuration options:
1. Novus T1 Business Lines: minimum of 1 and maximum of 16 lines.
2. Novus T1 Digital Channels: minimum of 1 and maximum of 24 channels.
3. Novus T1 ISDN PRI: includes 23 B channels plus the D channel.
C. The Feature Package and Feature Package Plus feature packages are available
with the Novus products. See Section 3.7.4., following, for components and rates.
D. Novus requires an essential, non-regulated data component.
3.6.6. Integrated T1 Service
Integrated T1 is a channelized product delivered over a T1 facility with a minimum
requirement of 10 total channels. The channels may be any combination of voice or
data channels, with at least one voice channel required per facility.
A. The Company offers three (3) configuration options:
1. Integrated T1 Business Lines;
2. Integrated T1 Digital Channels;
3. Integrated T1 Analog Trunks.
B. The Feature Package and Feature Package Plus feature packages are available
with the Integrated T1 products. See Section 3.7.4., following, for components
and rates.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 74
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.7. Integrated ISDN PRI
Integrated ISDN PRI is a channelized product delivered over a T1 facility. The
channels may be any combination of ISDN PRI and data with a minimum requirement
of 24 total channels.
3.6.8. Rates and Charges
A. ISDN-PRI and Digital Voice
Service or
Service Element
Monthly Non-Recurring
Recurring Charge
Charge (Install)
ISDN PRI
Month-to-Month Term $1078.80 $1000.00
1 Year Tenn $750.00 $1000.00
2 Year Tenn $750.00 $249.00
3 Year Tenn $750.00 $0.00
Digital Voice T1
2 Year Tenn $750.00 $1000.00
DID Trunk Termination $6.00 $0.00
3 Year Tenn $750.00 $1000.00
DID Trunk Termination $6.00 $0.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 74
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.7. Integrated ISDN PRI
Integrated ISDN PRI is a channelized product delivered over a T1 facility. The
channels may be any combination of ISDN PRI and data with a minimum requirement
of 24 total channels.
3.6.8. Rates and Charges
A. ISDN-PRI and Digital Voice
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
ISDN PRI
Month-to-Month Term $1078.80 $1000.00
1 Year Term $750.00 $1000.00
2 Year Term $750.00 $249.00
3 Year Term $750.00 $0.00
Digital Voice T1
2 Year Term $750.00 $1000.00
DID Trunk Termination $6.00 $0.00
3 Year Term $750.00 $1000.00
DID Trunk Termination $6.00 $0.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 75
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
B. Novus T1 Service
Service or
Service Element
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Novus Two (2) Year Term
Novus Basic Business Lines/DID Digital Trunks/Analog Trunks (per line/trunk)
Up to 12 lines/trunks $26.95
13 — 24 lines/trunks $24.95
Novus T1 Circuit $500.00
Novus PRI $249.00
Novus Three (3) Year Term
Novus Basic Business Lines/DID Digital Trunks/Analog Trunks (per line/trunk)
Up to 12 lines/trunks $25.95
13 — 24 lines/trunks $23.95
Novus T1 Circuit $0.00
Novus PRI $298.80
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 75
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
B. Novus T1 Service
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Novus Two (2) Year Term
Novus Basic Business Lines/DID Digital Trunks/Analog Trunks (per line/trunk)
Up to 12 lines/trunks $26.95
13 – 24 lines/trunks $24.95
Novus T1 Circuit $500.00
Novus PRI $249.00
Novus Three (3) Year Term
Novus Basic Business Lines/DID Digital Trunks/Analog Trunks (per line/trunk)
Up to 12 lines/trunks $25.95
13 – 24 lines/trunks $23.95
Novus T1 Circuit $0.00
Novus PRI $298.80
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 76
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
C. Integrated T1 Service
Service or
Service Element
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Integrated Ti One (1) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1-16 lines/trunks $37.00
17 —24 lines/trunks $36.00
Integrated Ti Digital Local Loop $1000.00
Integrated T1 Two (2) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1-16 lines/trunks $35.00
17 —24 lines/trunks $34.00
Integrated T1 Digital Local Loop $500.00
Integrated T1 Three (3) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1-16 lines/trunks $33.00
17 —24 lines/trunks $32.00
Integrated T1 Digital Local Loop $0.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 76
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
C. Integrated T1 Service
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Integrated T1 One (1) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1 – 16 lines/trunks $37.00
17 –24 lines/trunks $36.00
Integrated T1 Digital Local Loop $1000.00
Integrated T1 Two (2) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1 – 16 lines/trunks $35.00
17 –24 lines/trunks $34.00
Integrated T1 Digital Local Loop $500.00
Integrated T1 Three (3) Year Term
Integrated T1 Basic Business Lines/DID Digital/Analog Trunks (per line/trunk)
1 – 16 lines/trunks $33.00
17 –24 lines/trunks $32.00
Integrated T1 Digital Local Loop $0.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 77
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
D. Integrated PRI
Service or
Service Element
Monthly Non-Recurring
Recurring Charge
Charge (Install)
Integrated PRI Two (2) Year Term
Integrated Voice PRI (per channel)
(I)
Digital Local Loop
Integrated PRI Three (3) Year Term
Integrated Voice PRI (per channel)
(I)
Digital Local Loop
$29.00
$28.00
$500.00
$0.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 77
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
D. Integrated PRI
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Integrated PRI Two (2) Year Term
Integrated Voice PRI (per channel) $29.00
(I)
Digital Local Loop $500.00
Integrated PRI Three (3) Year Term
Integrated Voice PRI (per channel) $28.00
(I)
Digital Local Loop $0.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 78
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.6. Tl-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
E. Miscellaneous T1 Charges
Service or
Service Element
Monthly Non-Recurring
Recurring Charge
Charge (Install)
Extended Loop Fee
Non-Standard Configuration
$75.00
$450.00
Sequential DID Station Numbers (per number) [1] $0.18
Non-Sequential DID Numbers (per number) [1] $1.02
Inbound Caller ID [1]
Inbound Caller ID Name & Number [1]
Call Redirection [1]
[1] See Section 3.7.1. for descriptions.
$0.00
$24.00
$30.00
$0.30
$0.30
$0.00
$0.00
$250.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 78
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.6. T1-BASED SERVICES, Continued
3.6.8. Rates and Charges, Continued
E. Miscellaneous T1 Charges
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Extended Loop Fee $75.00
Non-Standard Configuration $450.00
Sequential DID Station Numbers (per number) [1] $0.18 $0.30
Non-Sequential DID Numbers (per number) [1] $1.02 $0.30
Inbound Caller ID [1] $0.00 $0.00
Inbound Caller ID Name & Number [1] $24.00 $0.00
Call Redirection [1] $30.00 $250.00
[1] See Section 3.7.1. for descriptions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 79
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES
The Company offers a variety calling features available with both Basic Business and
T1-Based Local Exchange Services unless noted otherwise. Feature availability may
vary based on Customer location.
3.7.1. Feature Descriptions
3-Way Calling
Three-Way Calling enables a User on an active call to include a third party in the call.
Call Hold
This feature allows the User to put the caller on a hard hold using a star function. This
could be used on a single line phone or a phone set that has no hold button.
Anonymous Call Rejection
Incoming Calls are rejected when the calling party does not provide caller identification
information.
Call Transfer
This feature allows the User to manually transfer an incoming caller to any other phone
number, as well as introduce the call before hanging up.
Caller ID Name & Number
When an incoming call is received, this feature provides the User with a display of the
caller's name and phone number
Caller ID Number
When an incoming call is received, this feature provides the User with a display of the
caller's number.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 79
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES
The Company offers a variety calling features available with both Basic Business and
T1-Based Local Exchange Services unless noted otherwise. Feature availability may
vary based on Customer location.
3.7.1. Feature Descriptions
3-Way Calling
Three-Way Calling enables a User on an active call to include a third party in the call.
Call Hold
This feature allows the User to put the caller on a hard hold using a star function. This
could be used on a single line phone or a phone set that has no hold button.
Anonymous Call Rejection
Incoming Calls are rejected when the calling party does not provide caller identification
information.
Call Transfer
This feature allows the User to manually transfer an incoming caller to any other phone
number, as well as introduce the call before hanging up.
Caller ID Name & Number
When an incoming call is received, this feature provides the User with a display of the
caller’s name and phone number
Caller ID Number
When an incoming call is received, this feature provides the User with a display of the
caller’s number.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 80
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Waiting
With this feature, an incoming call encountering a busy station receives audible ringing,
while the called, busy station receives a call waiting tone. This feature will not work
with hunting.
Caller ID on Call Waiting
When an incoming call is received and the User is on another call, this feature provides
the User with a visual display of the telephone number of the second caller.
Continuous Redial
This optional feature permits a primary station line to have calls automatically redialed
when the first attempt reaches a busy number.
Distinctive Ring
Distinctive Ring Service assigns up to three additional phone numbers to one access
line. Each assigned number has a distinctive ring.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 80
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Waiting
With this feature, an incoming call encountering a busy station receives audible ringing,
while the called, busy station receives a call waiting tone. This feature will not work
with hunting.
Caller ID on Call Waiting
When an incoming call is received and the User is on another call, this feature provides
the User with a visual display of the telephone number of the second caller.
Continuous Redial
This optional feature permits a primary station line to have calls automatically redialed
when the first attempt reaches a busy number.
Distinctive Ring
Distinctive Ring Service assigns up to three additional phone numbers to one access
line. Each assigned number has a distinctive ring.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 81
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Hunting
This feature will route a call to an idle line in a prearranged group when the called
telephone number is busy. Typically this feature is used with the Customer's main
telephone number and several telephone lines, so that the Customer may receive calls
on several lines, although all calls are placed to the same number. This feature is often
used on multi-line telephone sets or key systems.
Hunting will work on the same line as Call Forward Variable and Call Forward Don't
Answer Features.
Hunting will not work on the same line as a Call Forward Busy Feature as they are
essentially the same feature both are activated only when the line is busy.
Hunting will not work on the same line as Call Waiting.
1. Circular - Circular hunting hunts all lines in the hunting group regardless of the
starting point.
2. Multi-Line - Feature allows all of Customer's line to reflect the same local
telephone number and name for outbound Caller ID. Incoming calls first hit the
main number, and then hunt to the member numbers. Incoming calls can not be
placed directly to the member numbers. All toll and local usage incurred by
member numbers will be billed on the main number.
3. Series - Series hunting hunts for an open line in the order that the Customer
designates. Unlike Circular hunting, series hunting will stop and give a busy signal
or forward to voice mail at the end of the hunting sequence.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 81
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Hunting
This feature will route a call to an idle line in a prearranged group when the called
telephone number is busy. Typically this feature is used with the Customer’s main
telephone number and several telephone lines, so that the Customer may receive calls
on several lines, although all calls are placed to the same number. This feature is often
used on multi-line telephone sets or key systems.
Hunting will work on the same line as Call Forward Variable and Call Forward Don’t
Answer Features.
Hunting will not work on the same line as a Call Forward Busy Feature as they are
essentially the same feature both are activated only when the line is busy.
Hunting will not work on the same line as Call Waiting.
1. Circular - Circular hunting hunts all lines in the hunting group regardless of the
starting point.
2. Multi-Line - Feature allows all of Customer’s line to reflect the same local
telephone number and name for outbound Caller ID. Incoming calls first hit the
main number, and then hunt to the member numbers. Incoming calls can not be
placed directly to the member numbers. All toll and local usage incurred by
member numbers will be billed on the main number.
3. Series - Series hunting hunts for an open line in the order that the Customer
designates. Unlike Circular hunting, series hunting will stop and give a busy signal
or forward to voice mail at the end of the hunting sequence.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 82
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Last Call Return
Last Call Return provides the Customer with the telephone number of the last incoming
call whether the call is answered or not.
Speed Calling 8
This feature allows a station User to dial frequently called numbers by dialing an
abbreviated code.
Speed Calling 30
This feature allows User to dial up to 30 different telephone numbers by dialing an
abbreviated code.
Single Number Service — Simultaneous Ring
An incoming call rings Customer's line and one additional number simultaneously.
Customer activates and deactivates the feature by dialing a "star" code on their handset.
If a simultaneous ring number is non-local to customer's Zayo line, Customer will be
assessed toll charges on their Zayo line for the duration of the call when they answer
an incoming call on the non-local simultaneous ring line.
Single Number Service — Sequential Ring
In incoming call rings the Customer's line and up to 2 additional numbers in sequence.
Customer activates and deactivates the feature by dialing a "star" code on their handset.
If a sequential ring number is non-local to Customer's Zayo line, Customer will be
assessed toll charges on their Zayo line for the duration of the call when they answer
an incoming call on the non-local sequential ring line.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 82
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Last Call Return
Last Call Return provides the Customer with the telephone number of the last incoming
call whether the call is answered or not.
Speed Calling 8
This feature allows a station User to dial frequently called numbers by dialing an
abbreviated code.
Speed Calling 30
This feature allows User to dial up to 30 different telephone numbers by dialing an
abbreviated code.
Single Number Service – Simultaneous Ring
An incoming call rings Customer’s line and one additional number simultaneously.
Customer activates and deactivates the feature by dialing a “star” code on their handset.
If a simultaneous ring number is non-local to customer’s Zayo line, Customer will be
assessed toll charges on their Zayo line for the duration of the call when they answer
an incoming call on the non-local simultaneous ring line.
Single Number Service – Sequential Ring
In incoming call rings the Customer’s line and up to 2 additional numbers in sequence.
Customer activates and deactivates the feature by dialing a “star” code on their handset.
If a sequential ring number is non-local to Customer’s Zayo line, Customer will be
assessed toll charges on their Zayo line for the duration of the call when they answer
an incoming call on the non-local sequential ring line.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 83
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Forward Busy
When a line is busy, all calls are routed to a predetermined alternate telephone number
or to voicemail. When activated, Call Forwarding Variable takes precedence over Call
Forward No Answer and Call Forward Busy.
Call Forward No Answer
When the base station does not answer an incoming call within the time prescribed, the
call is routed to a predetermined alternate telephone number or to voicemail. When
activated, Call Forwarding Variable takes precedence over Call Forward No Answer
and Call Forward Busy.
Call Forward Busy/No Answer
Allows a customer to have incoming calls transferred to another predetermined number
if the called number is busy or if the customer does not answer after a preset number
of rings. (Northern Idaho only.)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 83
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Forward Busy
When a line is busy, all calls are routed to a predetermined alternate telephone number
or to voicemail. When activated, Call Forwarding Variable takes precedence over Call
Forward No Answer and Call Forward Busy.
Call Forward No Answer
When the base station does not answer an incoming call within the time prescribed, the
call is routed to a predetermined alternate telephone number or to voicemail. When
activated, Call Forwarding Variable takes precedence over Call Forward No Answer
and Call Forward Busy.
Call Forward Busy/No Answer
Allows a customer to have incoming calls transferred to another predetermined number
if the called number is busy or if the customer does not answer after a preset number
of rings. (Northern Idaho only.)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 84
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Forward Variable
This optional feature allows all calls directed to a telephone number to be routed to an
alternate telephone number or to voicemail. The User can activate, deactivate and
change forward-to numbers. When activated, Call Forwarding Variable takes
precedence over Call Forward No Answer and Call Forward Busy.
Selective Call Rejection
This optional feature enables a station line user to exclude calls from a list of pre-
programmed numbers.
Remote Access Call Forwarding
This feature permits users to activate, deactivate, or change their Call Forward Variable
service from any phone.
Call Trace
Call Trace enables a Customer to trace their last incoming call. Customer Originated
Trace deals with information pertaining to a disconnected call. Information about this
disconnected call is stored in a buffer. This buffer is updated each time the subscriber's
line is called. Thus only the most recent incoming call can be traced. Customers can
prevent access to Call Trace by requesting that Call Trace be deactivated on their
line(s). See Section 3.7.5. Call Tracing for additional information.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 84
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Forward Variable
This optional feature allows all calls directed to a telephone number to be routed to an
alternate telephone number or to voicemail. The User can activate, deactivate and
change forward-to numbers. When activated, Call Forwarding Variable takes
precedence over Call Forward No Answer and Call Forward Busy.
Selective Call Rejection
This optional feature enables a station line user to exclude calls from a list of pre-
programmed numbers.
Remote Access Call Forwarding
This feature permits users to activate, deactivate, or change their Call Forward Variable
service from any phone.
Call Trace
Call Trace enables a Customer to trace their last incoming call. Customer Originated
Trace deals with information pertaining to a disconnected call. Information about this
disconnected call is stored in a buffer. This buffer is updated each time the subscriber’s
line is called. Thus only the most recent incoming call can be traced. Customers can
prevent access to Call Trace by requesting that Call Trace be deactivated on their
line(s). See Section 3.7.5. Call Tracing for additional information.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 85
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Disconnected Number Referral
After disconnection, the Customer can request a referral recording to direct callers to
dial an alternative number.
Message Waiting Audio & Visual
This feature allows a voice mail user to be alerted to the presence of a voice mail
message by lighting a lamp on customer's handset as well as generating a stutter dial
tone.
Custom Number Selection
Customers may request special telephone numbers if available to the Company.
Customers may choose to list letters in place of numbers in the telephone number field
of the White Pages, but must have an associated listing showing the numeric
translation.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 85
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Disconnected Number Referral
After disconnection, the Customer can request a referral recording to direct callers to
dial an alternative number.
Message Waiting Audio & Visual
This feature allows a voice mail user to be alerted to the presence of a voice mail
message by lighting a lamp on customer’s handset as well as generating a stutter dial
tone.
Custom Number Selection
Customers may request special telephone numbers if available to the Company.
Customers may choose to list letters in place of numbers in the telephone number field
of the White Pages, but must have an associated listing showing the numeric
translation.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 86
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Redirection
Call Redirection allows incoming calls to Customer's voice trunk group to
automatically forward to an alternate telephone number in case of a busy or a down
condition. As soon as the switch no longer detects a signal from the Customer's
location, all incoming calls that point into Customer's trunk group will automatically
forward to alternate telephone number. Customer designates the forward-to number in
advance, at the time of the initial provisioning of the services. This product is intended
to be used on an incidental basis only for business continuity purposes. This service
uses a Market Expansion Line to direct calls to the alternate location. The Market
Expansion line charge is included in the Call Redirection fee. Customer will pay toll
on all forwarded calls as applicable. (T1 -based services only, see Section 3.6.7. for
rates.)
Sequential DID (Direct Inward Dial) Station Number
These are telephone numbers in a sequential range that reside on DID (Direct Inward
Dial) trunk circuitry. Charge applies when new numbers are assigned by the Company
and/or when the customer is porting existing numbers assigned by a previous carrier.
Note: new telephone numbers are not guaranteed until the line has been physically
installed. (T1 -based services only, see Section 3.6.7. for rates.)
Non-Sequential DID Station Number
These are individual telephone numbers not in a sequential range that reside on DID
(Direct Inward Dial) trunk circuitry. Charge applies when new numbers are assigned
by the Company and/or when the customer is porting existing numbers assigned by a
previous carrier. Note: new telephone numbers are not guaranteed until the line has
been physically installed. (T1 -based services only, see Section 3.6.7. for rates.)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 86
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.1. Feature Descriptions, Continued
Call Redirection
Call Redirection allows incoming calls to Customer’s voice trunk group to
automatically forward to an alternate telephone number in case of a busy or a down
condition. As soon as the switch no longer detects a signal from the Customer’s
location, all incoming calls that point into Customer’s trunk group will automatically
forward to alternate telephone number. Customer designates the forward-to number in
advance, at the time of the initial provisioning of the services. This product is intended
to be used on an incidental basis only for business continuity purposes. This service
uses a Market Expansion Line to direct calls to the alternate location. The Market
Expansion line charge is included in the Call Redirection fee. Customer will pay toll
on all forwarded calls as applicable. (T1-based services only, see Section 3.6.7. for
rates.)
Sequential DID (Direct Inward Dial) Station Number
These are telephone numbers in a sequential range that reside on DID (Direct Inward
Dial) trunk circuitry. Charge applies when new numbers are assigned by the Company
and/or when the customer is porting existing numbers assigned by a previous carrier.
Note: new telephone numbers are not guaranteed until the line has been physically
installed. (T1-based services only, see Section 3.6.7. for rates.)
Non-Sequential DID Station Number
These are individual telephone numbers not in a sequential range that reside on DID
(Direct Inward Dial) trunk circuitry. Charge applies when new numbers are assigned
by the Company and/or when the customer is porting existing numbers assigned by a
previous carrier. Note: new telephone numbers are not guaranteed until the line has
been physically installed. (T1-based services only, see Section 3.6.7. for rates.)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 87
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.2. Blocking Option Feature Descriptions
Third Party Blocking
This feature prevents a person from billing a call to the Customer's number.
Call Blocking - 900/976
This feature prevents the User from placing chargeable information calls.
Caller ID Block- Per Use
This feature allows the Customer to block, on a per-call basis, their name and number
from being displayed on Caller ID on outbound calls.
Caller ID Blocking
This feature blocks the caller's name and number on all outbound calls. This feature
is only available to business customers with demonstrable needs (e.g., law enforcement
agencies, human services shelters, etc.)
Call Trace Blocking
This feature prevents access to Call Trace.
Call Blocking - Carrier Code
This feature blocks carrier access toll calling using 10-10-XXX numbers.
Collect Call Blocking
Prevents a caller from placing a call to the Customer and billing the Customer for the
call.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 87
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.2. Blocking Option Feature Descriptions
Third Party Blocking
This feature prevents a person from billing a call to the Customer’s number.
Call Blocking - 900/976
This feature prevents the User from placing chargeable information calls.
Caller ID Block- Per Use
This feature allows the Customer to block, on a per-call basis, their name and number
from being displayed on Caller ID on outbound calls.
Caller ID Blocking
This feature blocks the caller’s name and number on all outbound calls. This feature
is only available to business customers with demonstrable needs (e.g., law enforcement
agencies, human services shelters, etc.)
Call Trace Blocking
This feature prevents access to Call Trace.
Call Blocking - Carrier Code
This feature blocks carrier access toll calling using 10-10-XXX numbers.
Collect Call Blocking
Prevents a caller from placing a call to the Customer and billing the Customer for the
call.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 88
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.2. Blocking Option Feature Descriptions, Continued
Call Blocking - Directory Assistance
This feature blocks Users from placing chargeable calls to both local and national
Directory Assistance.
Call Blocking - Directory Assistance - National
Blocks Users from placing chargeable calls to national Directory Assistance.
Call Blocking - Directory Assistance - Local
Blocks Users from placing chargeable calls to local Directory Assistance.
Call Blocking - International
Prevents direct dialed international calls placed on a 011+ and/or 101XXXX011+ basis.
Call Blocking - 800
Prevents Users from making calls to toll free numbers.
Call Blocking - 0+
Prevents Users from making operator assisted calls.
Call Blocking - 1+
Prevents Users from making long distance telephone calls and toll free calls.
Call Blocking - 1+ - Allows 800
Prevents Users from making long distance telephone calls. Customer can make toll
free calls.
Call Blocking- Inbound
Prevents Customer from receiving inbound calls.
Call Blocking- Outbound
Prevents Customer from making outbound calls.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 88
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.2. Blocking Option Feature Descriptions, Continued
Call Blocking - Directory Assistance
This feature blocks Users from placing chargeable calls to both local and national
Directory Assistance.
Call Blocking - Directory Assistance - National
Blocks Users from placing chargeable calls to national Directory Assistance.
Call Blocking - Directory Assistance - Local
Blocks Users from placing chargeable calls to local Directory Assistance.
Call Blocking - International
Prevents direct dialed international calls placed on a 011+ and/or 101XXXX011+ basis.
Call Blocking - 800
Prevents Users from making calls to toll free numbers.
Call Blocking - 0+
Prevents Users from making operator assisted calls.
Call Blocking - 1+
Prevents Users from making long distance telephone calls and toll free calls.
Call Blocking - 1+ - Allows 800
Prevents Users from making long distance telephone calls. Customer can make toll
free calls.
Call Blocking- Inbound
Prevents Customer from receiving inbound calls.
Call Blocking- Outbound
Prevents Customer from making outbound calls.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 89
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.3. Ala Carte Feature Rates1
Feature
Monthly
Recurring
Charge
(MRC)
Northern Idaho
MRC/NRC
Non-
Recurring
Install.
Charge
(NRC)
3 Way Calling $5.47 $6.00/5.00 $10.00
Call Hold $1.00 N/A $10.00
Anonymous Call Rejection (Requires Caller ID) $0.00 $3.60/5.00 $0.00
Call Transfer $6.50 N/A $10.00
Caller ID Name & Number (per line) $9.00 $10.95/5.00 $10.00
Caller ID Number $9.00 $10.00/5.00 $10.00
Caller ID Blocking $0.00 $0.00/0.00 $10.00
Call Waiting $7.80 $8.00/5.00 $10.00
Call Waiting ID $7.00 $5.00/5.00 $10.00
Continuous Redial — unlimited $3.50 $6.00/10.00 $10.00
Per use N/A $0.75 N/A
Distinctive Ring $7.45 $7.45/10.00 $10.00
Hunting $9.45 $0.50/5.00 $10.00
Last Call Return — unlimited $4.50 $6.00/5.00 $10.00
Per use N/A $0.75 N/A
Speed Calling 8 $4.38 $4.00/5.00 $10.00
Speed Calling 30 $5.47 $5.55/5.00 $10.00
Call Forward Busy $3.00 $1.25/5.00 $10.00
Call Forward No Answer $4.00 $2.00/5.00 $10.00
Call Forward Busy/No Answer N/A $2.50/5.00 N/A
Call Forward Variable $5.50 $6.00/5.00 $10.00
Selective Call Rejection $5.00 $6.00/5.00 $10.00
Disconnected Number Referral $0.00 $0.00/$25.00 $25.00
Remote Access Call Forwarding $8.45 N/A $10.00
Msg. Waiting - Audible & Visual $0.00 $0.00/0.00 $0.00
Custom Number Selection $0.00 $0.00/250.00 $250.00
i Regular applicable service connection charges apply.
N/A = Not available
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 89
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.3. Ala Carte Feature Rates1
Feature
Monthly
Recurring
Charge Northern Idaho
Non-
Recurring
Install.
Charge
1 Regular applicable service connection charges apply.
N/A = Not available
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 90
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.3. Ala Carte Feature Rates2, Continued
Monthly
Recurring
Charge
Feature (MRC)
Northern
Idaho
MRC/NRC
Non-
Recurring
Installation
Charge (NRC)
Single Number Service, Sim. Ring [1] $7.50 N/A $5.00
Single Number Service, Seq. Ring [1] $7.50 N/A $5.00
Call Blocking -0+ $0.00 $0.00/5.00 $10.00
Call Blocking -1+ $0.00 $0.00/5.00 $10.00
Call Blocking -1+ - allows 8XX $0.00 $0.00/5.00 $10.00
Call Blocking -900/976 Service $0.00 $0.00/5.00 $10.00
Call Blocking —DA $0.00 $0.00/5.00 $10.00
Call Blocking -DA 411 $0.00 N/A $10.00
Call Blocking -DA LD $0.00 N/A $10.00
Call Blocking —International $0.00 $0.00/5.00 $10.00
Call Blocking —Incoming $0.00 $0.00/0.00 $10.00
Call Blocking - Outgoing $0.00 $0.00/0.00 $10.00
[1] Limited to areas served by Zayo's Metaswitch.
N/A = Not available
2 Regular applicable service connection charges apply.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 90
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.3. Ala Carte Feature Rates2, Continued
Feature
Monthly
Recurring
Charge
Northern
Idaho
Non-
Recurring
Installation
[1]$7.50 N/A $5.00
Single Number Service, Seq. Ring [1]$7.50 N/A $5.00
Call Blocking -0+$0.00 $0.00/5.00 $10.00
Call Blocking -1+$0.00 $0.00/5.00 $10.00
Call Blocking -1+ -allows 8XX $0.00 $0.00/5.00 $10.00
Call Blocking -900/976 Service $0.00 $0.00/5.00 $10.00
Call Blocking –DA $0.00 $0.00/5.00 $10.00
Call Blocking -DA 411 $0.00 N/A $10.00
Call Blocking -DA LD $0.00 N/A $10.00
Call Blocking –International $0.00 $0.00/5.00 $10.00
Call Blocking –Incoming $0.00 $0.00/0.00 $10.00
Call Blocking -Outgoing $0.00 $0.00/0.00 $10.00
[1] Limited to areas served by Zayo’s Metaswitch.
N/A = Not available
2 Regular applicable service connection charges apply.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 91
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.4. "Feature Package" and "Feature Package Plus" for Basic Business Line and Novus and
Integrated T1 Services
Feature Package Name
Monthly
Recurring Rate
Non-Recurring
Installation Charge
Feature Package Per Line
Feature Package Plus, per service
location
Distinctive Ring Option
$3.00
$15.50
$4.00
$15.00
$15.00
$5.00
A. Feature Packages include the Customer's choice of any or all of the following:
3 Way Calling
Anonymous Call Rejection
Call Transfer
Caller ID Number
Caller ID Name & Number
Call Waiting
Call Waiting w/ Caller ID
Continuous Redial
Hunting
Last Call Return
Selective Call Rejection
Speed Calling 8
Call Forward Busy
Call Forward No Answer
Call Forwarding Variable
Remote Access Call Forward
B. Feature Packages are not available in Northern Idaho.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 91
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.4. “Feature Package” and “Feature Package Plus” for Basic Business Line and Novus and
Integrated T1 Services
Feature Package Name
Monthly Non-Recurring
$3.00 $15.00
Feature Package Plus, per service $15.50 $15.00
$4.00 $5.00
A. Feature Packages include the Customer’s choice of any or all of the following:
B. Feature Packages are not available in Northern Idaho.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 92
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing
A. General
Call Tracing allows for the identification and recording of the telephone numbers
of some or all of the incoming calls to the telephone line of a Customer.
B. Definitions
1. Customer — means a person, firm, partnership, Limited Liability Company,
corporation, municipality, cooperative association or organization,
governmental agency, or other entity receiving telecommunications service.
2. Customer-originated call-tracing service — means a Customer-activated,
call-specific form of call tracing available as part of a set of services called
Custom Local Area Signaling Services (CLASS).
3. Emergency — means a situation that appears to present immediate danger
to person or property.
4. Investigative or law enforcement officer — means an officer of the United
States, a state, or a political subdivision of the United States or a state which
is empowered by law to investigate or make arrests for crimes related to
communications, or an attorney authorized by law to prosecute those
crimes.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 92
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing
A. General
Call Tracing allows for the identification and recording of the telephone numbers
of some or all of the incoming calls to the telephone line of a Customer.
B. Definitions
1. Customer – means a person, firm, partnership, Limited Liability Company,
corporation, municipality, cooperative association or organization,
governmental agency, or other entity receiving telecommunications service.
2. Customer-originated call-tracing service – means a Customer-activated,
call-specific form of call tracing available as part of a set of services called
Custom Local Area Signaling Services (CLASS).
3. Emergency – means a situation that appears to present immediate danger
to person or property.
4. Investigative or law enforcement officer – means an officer of the United
States, a state, or a political subdivision of the United States or a state which
is empowered by law to investigate or make arrests for crimes related to
communications, or an attorney authorized by law to prosecute those
crimes.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 93
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing, Continued
C. Regulations
In addition to the rules and regulations set forth in Section 2 of this Tariff, the
following provisions apply to the use of this service:
1. Call Tracing will be provided when requested by both a Customer and an
investigative or law enforcement officer and the Customer has provided
consent. Normally written consent will be required.
2. In emergencies, call tracing will be provided upon receiving oral consent
from the Customer. The Customer will be requested to provide written
consent promptly and advised to seek the assistance of an investigative or
law enforcement officer.
3. Information regarding the originating telephone numbers will be disclosed
only to investigative or law enforcement officers, not to Customers
receiving call-tracing services.
4. Company will work with investigative or law enforcement officers to
determine how long call-tracing services should be provided.
5. Company may provide Customer-originated call-tracing service (CLASS
Call Trace) as an alternative to Call Tracing in response to a Call Tracing
request from a Customer who is located in an exchange where CLASS Call
Trace is available and where CLASS Call Trace will function as accurately
as Call Tracing.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 93
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing, Continued
C. Regulations
In addition to the rules and regulations set forth in Section 2 of this Tariff, the
following provisions apply to the use of this service:
1. Call Tracing will be provided when requested by both a Customer and an
investigative or law enforcement officer and the Customer has provided
consent. Normally written consent will be required.
2. In emergencies, call tracing will be provided upon receiving oral consent
from the Customer. The Customer will be requested to provide written
consent promptly and advised to seek the assistance of an investigative or
law enforcement officer.
3. Information regarding the originating telephone numbers will be disclosed
only to investigative or law enforcement officers, not to Customers
receiving call-tracing services.
4. Company will work with investigative or law enforcement officers to
determine how long call-tracing services should be provided.
5. Company may provide Customer-originated call-tracing service (CLASS
Call Trace) as an alternative to Call Tracing in response to a Call Tracing
request from a Customer who is located in an exchange where CLASS Call
Trace is available and where CLASS Call Trace will function as accurately
as Call Tracing.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 94
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing
D. Rates
1. Call Tracing Setup
(a) During Normal Business Hours No Charge
(b) Outside Normal Business Hours No Charge
2. Extension of Call Tracing period at request
of investigative or law enforcement agency. No Charge
3. Provision of Call Tracing information
to investigative or law enforcement agency No Charge
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 94
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.7. CUSTOM CALLING FEATURES, Continued
3.7.5. Call Tracing
D. Rates
1. Call Tracing Setup
(a) During Normal Business Hours No Charge
(b) Outside Normal Business Hours No Charge
2. Extension of Call Tracing period at request
of investigative or law enforcement agency. No Charge
3. Provision of Call Tracing information
to investigative or law enforcement agency No Charge
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 95
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS
3.8.1. Regulations
In addition to the rules and regulations set forth in Section 2 of this Tariff, the following
provisions apply to the use of this service:
A. A primary listing, which may include the name, address and telephone number of
the individual, organization, firm or, corporation for whom the service has been
contracted, will be furnished at no charge.
1. Listings will be limited to such information as is necessary for proper
identification.
2. The length of a listing may be limited by the use of abbreviations where the
clarity of the listing and the identification of the Customer will not be
impaired.
3. Company may refuse to insert any listing, which in its judgment does not
facilitate the use of the directory.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 95
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS
3.8.1. Regulations
In addition to the rules and regulations set forth in Section 2 of this Tariff, the following
provisions apply to the use of this service:
A. A primary listing, which may include the name, address and telephone number of
the individual, organization, firm or, corporation for whom the service has been
contracted, will be furnished at no charge.
1. Listings will be limited to such information as is necessary for proper
identification.
2. The length of a listing may be limited by the use of abbreviations where the
clarity of the listing and the identification of the Customer will not be
impaired.
3. Company may refuse to insert any listing, which in its judgment does not
facilitate the use of the directory.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 96
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.2. Descriptions
Directory Listing White Page: Provides the name, number, and address of the
Customer or the name under which business is conducted to the local White Pages and
Directory Assistance.
Directory Listing Additional White Page: This optional service allows the customer
to buy additional White Page listings so that callers can more easily find and reach the
Customer.
Cross Reference Listing: This optional service allows the Customer to buy a reference
to another listing in the White Pages directory. It refers directory Users to an updated
name or accurate name when a different name is commonly used for the Customer.
This listing may or may not include a telephone number.
Directory Information Listing: This option provides additional information with the
regular Directory Listing to benefit directory Users. The additional information is non-
promotional in nature.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 96
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.2. Descriptions
Directory Listing White Page: Provides the name, number, and address of the
Customer or the name under which business is conducted to the local White Pages and
Directory Assistance.
Directory Listing Additional White Page: This optional service allows the customer
to buy additional White Page listings so that callers can more easily find and reach the
Customer.
Cross Reference Listing: This optional service allows the Customer to buy a reference
to another listing in the White Pages directory. It refers directory Users to an updated
name or accurate name when a different name is commonly used for the Customer.
This listing may or may not include a telephone number.
Directory Information Listing: This option provides additional information with the
regular Directory Listing to benefit directory Users. The additional information is non-
promotional in nature.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 97
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.2. Descriptions, Continued
Foreign Directory Listing: This optional service allows the Customer to request a
listing in a directory outside of their local service area. This charge is also assessed for
any toll free numbers listed in the White Page listings.
Non-Listed Number: This optional privacy service allows the Customer to not have
their telephone numbers listed in White Pages. The number will be available for
directory assistance requests.
Non-Published Number: This optional privacy service allows the Customer to have
his/her number not included in the White Pages directory and to be withheld from
Directory Assistance requests.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 97
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.2. Descriptions, Continued
Foreign Directory Listing: This optional service allows the Customer to request a
listing in a directory outside of their local service area. This charge is also assessed for
any toll free numbers listed in the White Page listings.
Non-Listed Number: This optional privacy service allows the Customer to not have
their telephone numbers listed in White Pages. The number will be available for
directory assistance requests.
Non-Published Number: This optional privacy service allows the Customer to have
his/her number not included in the White Pages directory and to be withheld from
Directory Assistance requests.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 98
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.3. Rates
Listing Type*
First White Page Listing
Directory Information Listing (extra line)
Additional White Page Listing
Cross Reference Listing
Foreign Listing
Non-Published Number Listing
Non-Listed Listing
N/A = Not available
Monthly
Recurring
Charge
(MRC)
$0.00
$6.00
$6.00
$6.00
$6.00
$3.00
$2.50
Northern
Idaho
MRC/NRC
$0.00/0.00
$3.30/5.00
$3.30/5.00
N/A
$3.30/5.00
$5.45/5.00
$3.30/5.00
Non-
Recurring
Installation
Charge
(NRC)
$0.00
$10.00
$10.00
$10.00
$10.00
$15.00
$15.00
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 98
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.8. DIRECTORY LISTINGS, Continued
3.8.3. Rates
Listing Type*
Monthly
Recurring
Charge
Northern
Idaho
Non-
Recurring
Installation
Charge
N/A = Not available
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 99
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES
3.9.1. Non-Recurring Service Charges - Descriptions
A. Service Order Charge
A non-recurring service order charge applies each time a change or rearrangement
is made to a service, feature, or listing, or when the Customer requests that the
account be transferred to a new person, firm, corporation or other entity that will
assume responsibility for the account. A Service Order Charge may apply in
addition to Install Charges.
B. Move Charge
The non-recurring Move Charge applies when the Customer requests that a
Service be moved.
C. Delay Charge
See Section 3.9.4. Customer Not Ready — Service Facility Reservation
D. Reconnection Fee
A Reconnection Fee will apply whenever a Customer requests to be reconnected
to the Services after Company has temporarily or permanently suspended or
discontinued Services to Customer for any reason allowed by this Tariff. This
charge applies on a per line basis (See Section 2.15. Restoration of Service.)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 99
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES
3.9.1. Non-Recurring Service Charges - Descriptions
A. Service Order Charge
A non-recurring service order charge applies each time a change or rearrangement
is made to a service, feature, or listing, or when the Customer requests that the
account be transferred to a new person, firm, corporation or other entity that will
assume responsibility for the account. A Service Order Charge may apply in
addition to Install Charges.
B. Move Charge
The non-recurring Move Charge applies when the Customer requests that a
Service be moved.
C. Delay Charge
See Section 3.9.4. Customer Not Ready – Service Facility Reservation
D. Reconnection Fee
A Reconnection Fee will apply whenever a Customer requests to be reconnected
to the Services after Company has temporarily or permanently suspended or
discontinued Services to Customer for any reason allowed by this Tariff. This
charge applies on a per line basis (See Section 2.15. Restoration of Service.)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 100
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.1. Non-Recurring Service Charges - Descriptions, Continued
E. After Hours Conversion Charge
This charge will apply when the Customer requests that conversion/installation
of service be scheduled during non-business hours. It is charged on an hourly
basis, with an initial 2-hour minimum and quarter-hour increments thereafter.
F. Order (Internal) Expedite Charge
This charge applies when the Customer requests that Zayo process the
Customer's order for service faster than the Company's standard processing
interval. It is an administrative expedite only.
G. Expedite Charge
This charge applies when the Customer requests circuit delivery earlier than the
standard intervals permit.
H. Cancellation Charge
This charge applies when the Customer cancels an order for Service after the
Company begins processing the order and/or has delivered the circuit to the
Customer, but before Service commences.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 100
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.1. Non-Recurring Service Charges - Descriptions, Continued
E. After Hours Conversion Charge
This charge will apply when the Customer requests that conversion/installation
of service be scheduled during non-business hours. It is charged on an hourly
basis, with an initial 2-hour minimum and quarter-hour increments thereafter.
F. Order (Internal) Expedite Charge
This charge applies when the Customer requests that Zayo process the
Customer’s order for service faster than the Company’s standard processing
interval. It is an administrative expedite only.
G. Expedite Charge
This charge applies when the Customer requests circuit delivery earlier than the
standard intervals permit.
H. Cancellation Charge
This charge applies when the Customer cancels an order for Service after the
Company begins processing the order and/or has delivered the circuit to the
Customer, but before Service commences.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 101
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.2. Non-Recurring Service Charges - Rates
Service
Non- Northern
Recurring Idaho
Charge (NRC) NRC
Service Order Charge — Basic Business Lines &
Related Services $25.00 $25.00
Service Order Charge — T1 Based, Digital Services $150.00 N/A
Move Charge — Basic Business Lines & Related Services $45.00 $45.00
Move Charge — T1 (per circuit) $500.00 N/A
(See Section 3.9.4.)
Reconnect Charge — DSO (single voice-grade line) $45.00 $45.00
Reconnect Charge — DS1 (T1 or greater circuit) $500.00 N/A
After Hours Conversion Charge — initial 2 hours $405.00 $405.00
Each quarter hour thereafter $50.75 $50.75
Order (Internal) Expedite Charge $250.00
(N)
T1 Expedite Charge (per circuit) $500.00 N/A
Cancellation Charge - after circuit delivered to Customer premise:
Basic Business Lines & Related Services $45.00 $45.00 or,
one (1) month's recurring charge per line,
whichever is greater
T1 or greater circuit $600.00 N/A, or
one (1) month's recurring charge per circuit,
whichever is greater
Cancellation Charge — after commencement of order processing:
Basic Business Lines & Related Services
Ti or greater circuit
N/A = not applicable
$45.00 $45.00
$300.00 N/A
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 101
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.2. Non-Recurring Service Charges - Rates
Non- Northern
Recurring Idaho
Service Charge (NRC) NRC
Service Order Charge – Basic Business Lines &
Related Services $25.00 $25.00
Service Order Charge – T1 Based, Digital Services $150.00 N/A
Move Charge – Basic Business Lines & Related Services $45.00 $45.00
Move Charge – T1 (per circuit) $500.00 N/A
(See Section 3.9.4.)
Reconnect Charge – DS0 (single voice-grade line) $45.00 $45.00
Reconnect Charge – DS1 (T1 or greater circuit) $500.00 N/A
After Hours Conversion Charge – initial 2 hours $405.00 $405.00
Each quarter hour thereafter $50.75 $50.75
Order (Internal) Expedite Charge $250.00
(N)
T1 Expedite Charge (per circuit) $500.00 N/A
Cancellation Charge - after circuit delivered to Customer premise:
Basic Business Lines & Related Services $45.00 $45.00 or,
one (1) month’s recurring charge per line,
whichever is greater
T1 or greater circuit $600.00 N/A, or
one (1) month’s recurring charge per circuit,
whichever is greater
Cancellation Charge – after commencement of order processing:
Basic Business Lines & Related Services $45.00 $45.00
T1 or greater circuit $300.00 N/A
N/A = not applicable
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 102
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.3. Recurring Charges — Descriptions
A. Network Access Assessment (NAA)
The NAA is assessed as a percentage of monthly recurring and usage charges for
local, intrastate, interstate, international, data, private-line, and voice messaging
services and the Interstate Access Charge (IAC) and Interconnection Fee (ICF).
The NAA helps to recover the cost of the underlying facilities and services that
Zayo purchases from the Incumbent Local Exchange Carrier (ILEC). FCC rules
permit the ILEC in various circumstances to increase its rates as well as to limit
the Company's access to its network facilities except at higher rates.
Network Access Assessment: 12.45%
B. Account Maintenance Charge (AMC)*
The AMC is a monthly recurring end-user subscriber charge associated with
general account servicing and administration. Customers can receive credits to
offset this charge by enrolling in electronic billing and/or ACH auto pay.
AMC: $12.50
1. Paperless, Electronic Billing Credit
Recipients of the Account Maintenance Charge will receive a monthly credit
when enrolled in paperless, electronic billing.
Credit: $7.50
2. ACH Auto Pay Credit
Recipients of the Account Maintenance Charge will receive a monthly credit
when enrolled in ACH Auto Pay.
Credit: $5.00
*The AMC is applied to accounts billing less than $500 of monthly recurring charges (not including usage
charges, NAA, taxes, or other government imposed fees).
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 102
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.3. Recurring Charges – Descriptions
A. Network Access Assessment (NAA)
The NAA is assessed as a percentage of monthly recurring and usage charges for
local, intrastate, interstate, international, data, private-line, and voice messaging
services and the Interstate Access Charge (IAC) and Interconnection Fee (ICF).
The NAA helps to recover the cost of the underlying facilities and services that
Zayo purchases from the Incumbent Local Exchange Carrier (ILEC). FCC rules
permit the ILEC in various circumstances to increase its rates as well as to limit
the Company’s access to its network facilities except at higher rates.
Network Access Assessment: 12.45%
B. Account Maintenance Charge (AMC)*
The AMC is a monthly recurring end-user subscriber charge associated with
general account servicing and administration. Customers can receive credits to
offset this charge by enrolling in electronic billing and/or ACH auto pay.
AMC: $12.50
1. Paperless, Electronic Billing Credit
Recipients of the Account Maintenance Charge will receive a monthly credit
when enrolled in paperless, electronic billing.
Credit: $7.50
2. ACH Auto Pay Credit
Recipients of the Account Maintenance Charge will receive a monthly credit
when enrolled in ACH Auto Pay.
Credit: $5.00
*The AMC is applied to accounts billing less than $500 of monthly recurring charges (not including usage
charges, NAA, taxes, or other government imposed fees).
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 103
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.4. Customer Not Ready — Service Facility Reservation Charge
Whenever Company can accommodate Customer's original scheduled installation
of service date ("Date") for service-ready T1 or greater circuit(s) and Customer
determines, within 0-5 days of the Date to suspend scheduled installation or the
Customer requests to suspend the scheduled installation more than 10 days beyond
the Date, the Company will assess a non-recurring Due Date Change charge and a
monthly recurring Service Facility Reservation charge effective on the Date.
If Customer notifies Company 6 or more days before the Date and if a new due date
is within 10 days of the Date, the Service Facility Reservation charge will not apply
and only the Due Date Change charge will apply.
Rates
i. Due Date Change per Order $150.00
ii. Service Facility Reservation Charge
Per circuit: the Monthly Recurring Rate for the finished circuit/service
3.9.5. Station Level 911 Service
Allows emergency personnel to respond to the specific location of a 911 caller within
a building or campus environment. Customers can change the location information
for 911 numbers via the Zayo portal. This service is primarily designed for end-users
who are in a fixed location. Zayo pre-provisions Zayo's 911 database with
the customer's telephone numbers and location information, including each telephone
number's specific location, such as a cubical number, classroom number or building
name. Zayo assumes no liability whatsoever for Customer or any party's dialing
of 911 or attempt to dial 911 or any other emergency service using the Services, or
for damages arising from errors, mistakes in or omissions of Customer location
information provided pursuant to the provision of 911 emergency service.
Monthly Recurring Charge: $0.50 (per number)
Non-Recurring Charge: $0.35 (per number)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 103
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.4. Customer Not Ready – Service Facility Reservation Charge
Whenever Company can accommodate Customer’s original scheduled installation
of service date (“Date”) for service-ready T1 or greater circuit(s) and Customer
determines, within 0-5 days of the Date to suspend scheduled installation or the
Customer requests to suspend the scheduled installation more than 10 days beyond
the Date, the Company will assess a non-recurring Due Date Change charge and a
monthly recurring Service Facility Reservation charge effective on the Date.
If Customer notifies Company 6 or more days before the Date and if a new due date
is within 10 days of the Date, the Service Facility Reservation charge will not apply
and only the Due Date Change charge will apply.
Rates
i. Due Date Change per Order $150.00
ii. Service Facility Reservation Charge
Per circuit: the Monthly Recurring Rate for the finished circuit/service
3.9.5. Station Level 911 Service
Allows emergency personnel to respond to the specific location of a 911 caller within
a building or campus environment. Customers can change the location information
for 911 numbers via the Zayo portal. This service is primarily designed for end-users
who are in a fixed location. Zayo pre-provisions Zayo’s 911 database with
the customer’s telephone numbers and location information, including each telephone
number’s specific location, such as a cubical number, classroom number or building
name. Zayo assumes no liability whatsoever for Customer or any party’s dialing
of 911 or attempt to dial 911 or any other emergency service using the Services, or
for damages arising from errors, mistakes in or omissions of Customer location
information provided pursuant to the provision of 911 emergency service.
Monthly Recurring Charge: $0.50 (per number)
Non-Recurring Charge: $0.35 (per number)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 104
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.6. Third Party Pass Through Charge*
This charge is a pass-through of third-party (ILEC) cost increases Zayo incurs due to the
FCC's deregulation of wholesale services. Customers will have at least 30 days' advance
notice of an increase to this charge.
Rate: Individual Case Basis (ICB)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 104
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.9. MISCELLANEOUS RECURRING & NON-RECURRING CHARGES,
Continued
3.9.6. Third Party Pass Through Charge*
This charge is a pass-through of third-party (ILEC) cost increases Zayo incurs due to the
FCC’s deregulation of wholesale services. Customers will have at least 30 days’ advance
notice of an increase to this charge.
Rate: Individual Case Basis (ICB)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 105
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1)
3.10.1. Abbreviated dialing codes enable callers to connect to a location in the phone network
that otherwise would be accessible only via a seven or ten-digit telephone number. The
network must be pre-programmed to translate the three-digit code into the appropriate
seven or ten-digit telephone number and route the call accordingly. For N-1-1 codes,
the first digit can be any digit other than 1 or 0 and the last two digits are both 1.
3.10.2. The following N-1-1 abbreviated dialing codes were assigned for specific uses by FCC
Decision Nos. 97-51 and 00-256, issued in CC Docket 92-105:
2-1-1 - Community Information and Referral Services
3-1-1 - Non-Emergency Police and Governmental Services
5-1-1 - Traffic and Transportation Information
7-1-1 - Telecommunications Relay Service
8-1-1 - Advanced Notice of Excavation Activities
9-1-1 — Emergency Service
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 105
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1)
3.10.1. Abbreviated dialing codes enable callers to connect to a location in the phone network
that otherwise would be accessible only via a seven or ten-digit telephone number. The
network must be pre-programmed to translate the three-digit code into the appropriate
seven or ten-digit telephone number and route the call accordingly. For N-1-1 codes,
the first digit can be any digit other than 1 or 0 and the last two digits are both 1.
3.10.2. The following N-1-1 abbreviated dialing codes were assigned for specific uses by FCC
Decision Nos. 97-51 and 00-256, issued in CC Docket 92-105:
2-1-1 - Community Information and Referral Services
3-1-1 - Non-Emergency Police and Governmental Services
5-1-1 - Traffic and Transportation Information
7-1-1 - Telecommunications Relay Service
8-1-1 - Advanced Notice of Excavation Activities
9-1-1 – Emergency Service
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 106
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.3. The offering of these abbreviated dialing codes can be delivered via regular exchange
access lines (by individual business line, residential line, PBX trunks, etc.)
3.10.4. Access to abbreviated dialing codes is not available through 1+, 0+, 0- (credit card,
third-party billing, collect calls) or 101XXXX dialing. In addition, operator assisted
calls N-1-1 calls will not be completed.
3.10.5. The Company will provide the delivery of the calls. The entity that has been granted
authorization to use the N-1-1 abbreviated dialing code will be responsible for
providing any announcements and services to the callers
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 106
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.3. The offering of these abbreviated dialing codes can be delivered via regular exchange
access lines (by individual business line, residential line, PBX trunks, etc.)
3.10.4. Access to abbreviated dialing codes is not available through 1+, 0+, 0- (credit card,
third-party billing, collect calls) or 101XXXX dialing. In addition, operator assisted
calls N-1-1 calls will not be completed.
3.10.5. The Company will provide the delivery of the calls. The entity that has been granted
authorization to use the N-1-1 abbreviated dialing code will be responsible for
providing any announcements and services to the callers
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 107
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) — End Users
A. This Tariff does not provide for the inspection or constant monitoring of facilities
to discover errors, defects malfunctions in the service, nor does Company
undertake such responsibility.
B. 911 information consisting of the names, address and telephone numbers of all
telephone Customers is confidential. Company will release such information via
the Data Management System only after a 911 call has been received, on a call-
by-call basis, only for the purpose of responding to an emergency call in progress.
C. The 911 calling party, by dialing 911, waives the privacy afforded by non-listed
and non-published service to the extent that the telephone number, name and
address associated with the originating station location are furnished to the Public
Safety Answering Point.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 107
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) – End Users
A. This Tariff does not provide for the inspection or constant monitoring of facilities
to discover errors, defects malfunctions in the service, nor does Company
undertake such responsibility.
B. 911 information consisting of the names, address and telephone numbers of all
telephone Customers is confidential. Company will release such information via
the Data Management System only after a 911 call has been received, on a call-
by-call basis, only for the purpose of responding to an emergency call in progress.
C. The 911 calling party, by dialing 911, waives the privacy afforded by non-listed
and non-published service to the extent that the telephone number, name and
address associated with the originating station location are furnished to the Public
Safety Answering Point.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 108
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) — End Users, Continued
D. Provision of Service — End User Customers
Unless otherwise agreed, Company will provide Customer the following 911/E-
911 services in conjunction with each of the following Services:
For Basic Business Service (Plain Old Telephone Service "POTS") -
Company will provide Customer with the network connection for each POTS
circuit and will provide the appropriate PSAP with the automatic location
identification (ALI), including the emergency response location, for each of
Customer's POTS circuit(s) or POTS billing telephone number(s) (BTN).
For Integrated T1 and Novus Business Line Services — Company will provide
Customer with the network connection for the circuit and will provide the
appropriate PSAP with the automatic location identification (ALI), including the
emergency response location for each of Customer's Integrated T1 or Novus
circuits or billing telephone numbers (BTN).
For Basic Business Line over T1 — Company will provide Customer with the
network connection for the T1 circuit and will provide the appropriate PSAP with
the automatic location identification (ALI), including one emergency response
location, for each T1 circuit. Company may assign numerous telephone numbers
to the Customer for T1 services, Company will provide the same emergency
response location for all basic business lines or BTNs regardless of the number
of lines or unique telephone numbers on that circuit.
For Station Level 911 Service: Company will pre-provision Company's 911
database with the Customer's telephone numbers and associated location
information, including each telephone number's specific location, such as a
cubical number, classroom number or building name. Customer administrators
can change the location information for 911 numbers via the Company portal.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 108
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) – End Users, Continued
D. Provision of Service – End User Customers
Unless otherwise agreed, Company will provide Customer the following 911/E-
911 services in conjunction with each of the following Services:
For Basic Business Service (Plain Old Telephone Service “POTS”) -
Company will provide Customer with the network connection for each POTS
circuit and will provide the appropriate PSAP with the automatic location
identification (ALI), including the emergency response location, for each of
Customer’s POTS circuit(s) or POTS billing telephone number(s) (BTN).
For Integrated T1 and Novus Business Line Services – Company will provide
Customer with the network connection for the circuit and will provide the
appropriate PSAP with the automatic location identification (ALI), including the
emergency response location for each of Customer’s Integrated T1 or Novus
circuits or billing telephone numbers (BTN).
For Basic Business Line over T1 – Company will provide Customer with the
network connection for the T1 circuit and will provide the appropriate PSAP with
the automatic location identification (ALI), including one emergency response
location, for each T1 circuit. Company may assign numerous telephone numbers
to the Customer for T1 services, Company will provide the same emergency
response location for all basic business lines or BTNs regardless of the number
of lines or unique telephone numbers on that circuit.
For Station Level 911 Service: Company will pre-provision Company’s 911
database with the Customer’s telephone numbers and associated location
information, including each telephone number’s specific location, such as a
cubical number, classroom number or building name. Customer administrators
can change the location information for 911 numbers via the Company portal.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 109
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) — End Users, Continued
D. Provision of E-911 Service — End User Customers, Continued
For Basic Voice Trunks, PRI Voice Trunks, and Analog Trunk Services —
Company will provide Customer with the network connection for the trunk group
and will provide the appropriate PSAP with the automatic location identification
(ALI), including the emergency response location, for each trunk group.
Company may assign numerous telephone numbers to the Customer for specified
services over trunk groups; however, Company will provide the same emergency
response location for all BTNs of the circuit or trunk group regardless of the
number of lines or unique telephone numbers on that trunk.
Other than as set forth for each of the Services above, Company will not provide
additional network connections and is not responsible for and will not make any
changes or submit updates to 911/E-911 databases for any services. Customer
will be responsible for providing all necessary 911/E-911 services as required by
applicable federal, state and local laws, regulations, rulings, orders, and other
actions of governmental agencies ("Rules"), including, but not limited to
agreements with, and network or other connection to, the local PSAPs, maintain
the necessary databases and updating and transferring the ALI to the appropriate
PSAPs.
Company does not provide 911/E-911 service for any of its data services.
Company does not provide PS/ALI Service3 at this time, but Company will
provide Customer with referrals to other companies who provide PS/ALI or
emergency response services.
3 PS/ALI Service (Private Switch/Automatic Location Information) is an enhanced service that allows multi-line
telephone system owners to provide the specific address location of each extension or station to the PS/ALI database
manager for E-911 service. Station- or location-specific automatic number identification (ANI) generated by a multi-
line telephone system can then be passed directly to the E-911 system to identify the precise location of the caller and
then passed to the appropriate PSAP for response. At the Customer's request, the PS/ALI administrator can update the
appropriate E-911 database.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 109
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) – End Users, Continued
D. Provision of E-911 Service – End User Customers, Continued
For Basic Voice Trunks, PRI Voice Trunks, and Analog Trunk Services –
Company will provide Customer with the network connection for the trunk group
and will provide the appropriate PSAP with the automatic location identification
(ALI), including the emergency response location, for each trunk group.
Company may assign numerous telephone numbers to the Customer for specified
services over trunk groups; however, Company will provide the same emergency
response location for all BTNs of the circuit or trunk group regardless of the
number of lines or unique telephone numbers on that trunk.
Other than as set forth for each of the Services above, Company will not provide
additional network connections and is not responsible for and will not make any
changes or submit updates to 911/E-911 databases for any services. Customer
will be responsible for providing all necessary 911/E-911 services as required by
applicable federal, state and local laws, regulations, rulings, orders, and other
actions of governmental agencies (“Rules”), including, but not limited to
agreements with, and network or other connection to, the local PSAPs, maintain
the necessary databases and updating and transferring the ALI to the appropriate
PSAPs.
Company does not provide 911/E-911 service for any of its data services.
Company does not provide PS/ALI Service3 at this time, but Company will
provide Customer with referrals to other companies who provide PS/ALI or
emergency response services.
3 PS/ALI Service (Private Switch/Automatic Location Information) is an enhanced service that allows multi-line
telephone system owners to provide the specific address location of each extension or station to the PS/ALI database
manager for E-911 service. Station- or location-specific automatic number identification (ANI) generated by a multi-
line telephone system can then be passed directly to the E-911 system to identify the precise location of the caller and
then passed to the appropriate PSAP for response. At the Customer's request, the PS/ALI administrator can update the
appropriate E-911 database.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 110
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) — End Users, Continued
E. After the establishment of service, it is the Public Safety Agency's responsibility
to continue to verify the accuracy of and to advise Company of any changes as
they occur in street names, establishment of new streets, changes in address
numbers used on existing street, closing and abandonment of streets, changes in
police, fire, ambulance or other appropriate agencies' jurisdiction over any
address, annexations and other changes in municipal and county boundaries,
incorporation of new cities or any other similar matter that may affect the routing
of 911 calls to the proper Public Safety Answering Point.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 110
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) – End Users, Continued
E. After the establishment of service, it is the Public Safety Agency’s responsibility
to continue to verify the accuracy of and to advise Company of any changes as
they occur in street names, establishment of new streets, changes in address
numbers used on existing street, closing and abandonment of streets, changes in
police, fire, ambulance or other appropriate agencies’ jurisdiction over any
address, annexations and other changes in municipal and county boundaries,
incorporation of new cities or any other similar matter that may affect the routing
of 911 calls to the proper Public Safety Answering Point.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 111
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) — End Users, Continued
F. Company assumes no liability for any infringement, or invasion of any right of
privacy or any person or persons caused, or claimed to be caused, directly or
indirectly by the use of 911 Service. Under the terms of this Tariff, the Public
Safety Agency must agree, except where the events, incidents, or eventualities set
forth in this sentence as the result of Company's gross negligence or willful
misconduct, to release, indemnify, defend and hold harmless Company from any
and all losses or claims whatsoever, whether suffered, made, instituted, or
asserted by the Public Safety Agency or by any other party or person, for any
personal injury to or death of any person or persons, or for any loss damage, or
destruction of any property, whether owned by the Customer or others. Under
the terms of this Tariff, the Public Safety Agency must also agree to release,
indemnify, defend and hold harmless Company for any infringement of invasion
of the right of privacy of any person or persons caused or claimed to have been
caused, directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, occasion, or use of 911 Service
features and the equipment associated therewith, or by any services furnished by
Company in connection therewith, including, but not limited to, the identification
of the telephone number, address, or name associated with the telephone used by
the party or parties accessing 911 Service hereunder, and which arise out of the
negligence or other than gross negligence or willful misconduct, of Company, its
employees or agents.
G. The 911 Service is funded through a surcharge on residence and business access
lines. The Company will collect and remit 911 surcharges in accordance with
state, county and/or local directives.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 111
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.6. Universal Emergency Telephone Number Service (911, E911) – End Users, Continued
F. Company assumes no liability for any infringement, or invasion of any right of
privacy or any person or persons caused, or claimed to be caused, directly or
indirectly by the use of 911 Service. Under the terms of this Tariff, the Public
Safety Agency must agree, except where the events, incidents, or eventualities set
forth in this sentence as the result of Company’s gross negligence or willful
misconduct, to release, indemnify, defend and hold harmless Company from any
and all losses or claims whatsoever, whether suffered, made, instituted, or
asserted by the Public Safety Agency or by any other party or person, for any
personal injury to or death of any person or persons, or for any loss damage, or
destruction of any property, whether owned by the Customer or others. Under
the terms of this Tariff, the Public Safety Agency must also agree to release,
indemnify, defend and hold harmless Company for any infringement of invasion
of the right of privacy of any person or persons caused or claimed to have been
caused, directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, occasion, or use of 911 Service
features and the equipment associated therewith, or by any services furnished by
Company in connection therewith, including, but not limited to, the identification
of the telephone number, address, or name associated with the telephone used by
the party or parties accessing 911 Service hereunder, and which arise out of the
negligence or other than gross negligence or willful misconduct, of Company, its
employees or agents.
G. The 911 Service is funded through a surcharge on residence and business access
lines. The Company will collect and remit 911 surcharges in accordance with
state, county and/or local directives.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 112
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.7. 711 Service
711 service ("711") is a three-digit local dialing arrangement for telephone
transmission access to all Telecommunications Relay Service (TRS) entities as a toll
free call. Pursuant to Order 00-257, issued by the Federal Communications
Commission (FCC) in CC Docket 92-105, the 711 code is assigned for nationwide
access to TRS entities.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 112
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.10. ABBREVIATED DIALING CODES (N-1-1), Continued
3.10.7. 711 Service
711 service (“711”) is a three-digit local dialing arrangement for telephone
transmission access to all Telecommunications Relay Service (TRS) entities as a toll
free call. Pursuant to Order 00-257, issued by the Federal Communications
Commission (FCC) in CC Docket 92-105, the 711 code is assigned for nationwide
access to TRS entities.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 113
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM
(ITSAP)
ITSAP consists of two programs, Lifeline and Linkup, that were developed to provide discounted
rates for telephone service to low income customers, thus promoting universal service. The
programs are jointly sponsored (federal and state) telephone assistance programs designed to
maximize federal contributions to Idaho's low-income customers.
The programs provide reductions in monthly rates for single line telephone service and/or
reductions in one-time costs for installation of telephone service for qualifying customers. The
program is administered by the Department of Health and Welfare in accordance with Idaho Code,
§ 56-901.
3.11.1. Eligibility - To be eligible for ITSAP, the participant must:
A. Apply through the Department of Health and Welfare;
B. Be head of household;
C. Have a total gross income at or below 133% of the Office of Management and
Budgets (OMB) Poverty guidelines.
3.11.2. Residents of Tribal Lands may be eligible for additional federal assistance if the
individual participates in one of the following federal assistance programs:
A. Bureau of Indian Affairs general assistance;
B. Tribally administered Temporary Assistance for Needy Families;
C. Head Start (only those meeting its income qualifying standard);
D. National School Lunch Program's free lunch program.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 113
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM
(ITSAP)
ITSAP consists of two programs, Lifeline and Linkup, that were developed to provide discounted
rates for telephone service to low income customers, thus promoting universal service. The
programs are jointly sponsored (federal and state) telephone assistance programs designed to
maximize federal contributions to Idaho’s low-income customers.
The programs provide reductions in monthly rates for single line telephone service and/or
reductions in one-time costs for installation of telephone service for qualifying customers. The
program is administered by the Department of Health and Welfare in accordance with Idaho Code,
§ 56-901.
3.11.1. Eligibility - To be eligible for ITSAP, the participant must:
A. Apply through the Department of Health and Welfare;
B. Be head of household;
C. Have a total gross income at or below 133% of the Office of Management and
Budgets (OMB) Poverty guidelines.
3.11.2. Residents of Tribal Lands may be eligible for additional federal assistance if the
individual participates in one of the following federal assistance programs:
A. Bureau of Indian Affairs general assistance;
B. Tribally administered Temporary Assistance for Needy Families;
C. Head Start (only those meeting its income qualifying standard);
D. National School Lunch Program’s free lunch program.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 114
SECTION 3 - LOCAL EXCHANGE SERVICE, Continued
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM
(ITSAP), Continued
3.11.3 Lifeline Discounts — applied to Price List monthly recurring rates and charges for
qualifying residential customers. Monthly discount (not to exceed the rate charged for
the grade of subscribed residential basic local exchange service) $3.50. Additional
federal discounts may apply pursuant to federal regulations, 47 C.F.R. Part 54.
3.11.4 The cost of providing assistance through ITSAP shall be recovered by imposing a
monthly surcharge determined by the Public Utilities Commission and assessed on
each line used for providing residential and business access. Participating ITSAP
customers are exempted from this surcharge.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 114
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 3 – LOCAL EXCHANGE SERVICE, Continued
3.11. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM
(ITSAP), Continued
3.11.3 Lifeline Discounts – applied to Price List monthly recurring rates and charges for
qualifying residential customers. Monthly discount (not to exceed the rate charged for
the grade of subscribed residential basic local exchange service) $3.50. Additional
federal discounts may apply pursuant to federal regulations, 47 C.F.R. Part 54.
3.11.4 The cost of providing assistance through ITSAP shall be recovered by imposing a
monthly surcharge determined by the Public Utilities Commission and assessed on
each line used for providing residential and business access. Participating ITSAP
customers are exempted from this surcharge.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 115
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE
4.1. GENERAL
4.1.1. Long distance interexchange service includes 1+, 800, Operator Services, Directory
Assistance, Private Line and Special Access Services. Services will be offered on an
IntraLATA and InterLATA basis and will be provided via a combination of leased and
owned facilities. Such services may be offered in conjunction with local service or on
a stand-alone basis. Customers may access the company network either directly or via
facilities of the local exchange carrier.
4.1.2. Use of the Company's Long Distance Interexchange Service is subject to the rules and
regulations set forth herein and in Section 2 of this Price List.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 115
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE
4.1. GENERAL
4.1.1. Long distance interexchange service includes 1+, 800, Operator Services, Directory
Assistance, Private Line and Special Access Services. Services will be offered on an
IntraLATA and InterLATA basis and will be provided via a combination of leased and
owned facilities. Such services may be offered in conjunction with local service or on
a stand-alone basis. Customers may access the company network either directly or via
facilities of the local exchange carrier.
4.1.2. Use of the Company’s Long Distance Interexchange Service is subject to the rules and
regulations set forth herein and in Section 2 of this Price List.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 116
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.2. APPLICATION OF RATES
4.2.1. Charges for Service and Billing Increments
Minutes of use (MOU) under each rate plan are calculated by adding the chargeable
minutes for each separate message. Unless otherwise stated, MOU are billed in 6-
second increments with a 30-second minimum per message. Charges are computed
according to one of the company's rate plans. Under each rate plan, charges per minute
of use vary depending on the usage level committed to by the Customer and the length
of the commitment to use the Company as the Customer's presubscribed long distance
carrier. Chargeable minutes are based on the duration of network use.
4.2.2. Account Codes, Verified Account Codes
Account Codes will be provided at Customer's request. Account Codes allow the
Customer to utilize a code prior to dialing a long distance call to provide customized
billing. Verified Account Codes require the Customer to enter a valid Account Code
prior to the call as an authorization mechanism. If an invalid Verified Account Code
is entered, the call will not complete.
4.2.3. Individual Case Basis (ICB) Arrangements
In addition to services offered with this Long Distance Interexchange Service section,
Company may also offer individually priced services.
4.2.4. Calculation of Distance (where applicable)
Usage charges for all mileage sensitive products are based on the airline distance
between rate centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below
to the vertical and horizontal coordinates that are produced by Bell Communication
Research in their NPA /NXX V&H Coordinate Tape and AT&T Price List No. 10.
Formula: (V1 — V2) + (H1 —112)
10
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 116
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.2. APPLICATION OF RATES
4.2.1. Charges for Service and Billing Increments
Minutes of use (MOU) under each rate plan are calculated by adding the chargeable
minutes for each separate message. Unless otherwise stated, MOU are billed in 6-
second increments with a 30-second minimum per message. Charges are computed
according to one of the company’s rate plans. Under each rate plan, charges per minute
of use vary depending on the usage level committed to by the Customer and the length
of the commitment to use the Company as the Customer’s presubscribed long distance
carrier. Chargeable minutes are based on the duration of network use.
4.2.2. Account Codes, Verified Account Codes
Account Codes will be provided at Customer’s request. Account Codes allow the
Customer to utilize a code prior to dialing a long distance call to provide customized
billing. Verified Account Codes require the Customer to enter a valid Account Code
prior to the call as an authorization mechanism. If an invalid Verified Account Code
is entered, the call will not complete.
4.2.3. Individual Case Basis (ICB) Arrangements
In addition to services offered with this Long Distance Interexchange Service section,
Company may also offer individually priced services.
4.2.4. Calculation of Distance (where applicable)
Usage charges for all mileage sensitive products are based on the airline distance
between rate centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below
to the vertical and horizontal coordinates that are produced by Bell Communication
Research in their NPA /NXX V&H Coordinate Tape and AT&T Price List No. 10.
Formula: (V1 – V2) + (H1 – H2)
10
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 117
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.3. DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE
4.3.1. Long Distance Interexchange Service is telephone service that allows Customers to
place calls from Customer location to locations outside the Customer's local calling
area. Customers may also receive calls that originate from other locations worldwide.
Services are offered on a month-to-month basis, and for terms of 1 year or more.
A. Long Distance Interexchange Switched Service is offered whereby originating
calls are routed by the Local Exchange Company (LEC) to Company's network.
Call termination is completed through a combination of Company's facilities and
LEC facilities.
B. Long Distance Interexchange Dedicated Service is offered whereby calls
originate via dedicated facilities between the Customer's premise and Company's
point-of-presence (POP). Call termination is completed through a combination
of Company facilities and LEC facilities.
C. Long Distance Interexchange Switched 8XX (800/888/877) Service is offered
whereby call originate via LEC facilities. Call termination is completed via local
exchange lines at the Customer's premise.
D. Long Distance Interexchange Dedicated 8XX (800/888/877) Service is offered
whereby calls originate via LEC facilities. Call termination is completed via
dedicated facilities between the Customer's premise and Company's point-of-
presence (POP).
E. (Reserved for Future Use)
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 117
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.3. DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE
4.3.1. Long Distance Interexchange Service is telephone service that allows Customers to
place calls from Customer location to locations outside the Customer’s local calling
area. Customers may also receive calls that originate from other locations worldwide.
Services are offered on a month-to-month basis, and for terms of 1 year or more.
A. Long Distance Interexchange Switched Service is offered whereby originating
calls are routed by the Local Exchange Company (LEC) to Company’s network.
Call termination is completed through a combination of Company’s facilities and
LEC facilities.
B. Long Distance Interexchange Dedicated Service is offered whereby calls
originate via dedicated facilities between the Customer’s premise and Company’s
point-of-presence (POP). Call termination is completed through a combination
of Company facilities and LEC facilities.
C. Long Distance Interexchange Switched 8XX (800/888/877) Service is offered
whereby call originate via LEC facilities. Call termination is completed via local
exchange lines at the Customer’s premise.
D. Long Distance Interexchange Dedicated 8XX (800/888/877) Service is offered
whereby calls originate via LEC facilities. Call termination is completed via
dedicated facilities between the Customer’s premise and Company’s point-of-
presence (POP).
E. (Reserved for Future Use)
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 118
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.3. DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE
4.3.1. Continued
F. Toll Free Inbound Service is an inward calling service. It permits termination
of intrastate calls from diverse geographic locations to customer local exchange
lines or to dedicated access facilities. With Company Toll Free Service, the
Customer is billed for the call rather than the call originator. Calls are billed in
six (6) second increments with an initial period, for billing purposes, of thirty (30)
seconds. Toll free calls originating at a payphone terminal will incur a per call
surcharge.
G. For Long Distance purposes, "On-Net" and "All Calls" are used to define
Switched call types where Zayo is also the Customer's LEC. "Off Net" is used
to describe Switched Long Distance service where Zayo is not the Customer's
LEC.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 118
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.3. DESCRIPTION OF LONG DISTANCE INTEREXCHANGE SERVICE
4.3.1. Continued
F. Toll Free Inbound Service is an inward calling service. It permits termination
of intrastate calls from diverse geographic locations to customer local exchange
lines or to dedicated access facilities. With Company Toll Free Service, the
Customer is billed for the call rather than the call originator. Calls are billed in
six (6) second increments with an initial period, for billing purposes, of thirty (30)
seconds. Toll free calls originating at a payphone terminal will incur a per call
surcharge.
G. For Long Distance purposes, “On-Net” and “All Calls” are used to define
Switched call types where Zayo is also the Customer’s LEC. “Off Net” is used
to describe Switched Long Distance service where Zayo is not the Customer’s
LEC.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 119
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES
4.4.1. Outbound "1+" Service. Switched and Dedicated "1+" Maximum Service Rates Per
Minute, all times, not including surcharges.
Intrastate Rate
Service per Minute
Dedicated $0.075
On Net (aka "All Calls") $0.075
Off Net $0.110
Account Codes and Verified Account Codes (authorization codes) are available with
Outbound "1+" Service:
Service
Monthly
Recurring
Charge
Non-Recurring
Installation
Charge
Account Codes $12.95 $12.00
Verified Account Codes
(1-20 authorization codes) $12.95 $12.00
Verified Account Codes
(each additional 15 authorization codes) $5.00 $5.00
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 119
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES
4.4.1. Outbound “1+” Service. Switched and Dedicated “1+” Maximum Service Rates Per
Minute, all times, not including surcharges.
Service
Intrastate Rate
per Minute
Dedicated $0.075
On Net (aka “All Calls”)$0.075
Off Net $0.110
Account Codes and Verified Account Codes (authorization codes) are available with
Outbound “1+” Service:
Service
Monthly
Recurring
Charge
Non-Recurring
Installation
Charge
Account Codes $12.95 $12.00
Verified Account Codes
Verified Account Codes
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 120
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.2. Inbound "Toll Free" Service. Switched and Dedicated "Toll Free" Service Rates Per
Minute, all times, not including surcharges:
Intrastate Rate
Service per Minute
Dedicated $0.075
On Net (aka "All Calls") $0.075
Off Net $0.11
"Toll Free" calls placed from a public payphone will be assessed a charge of $0.95 in
addition to the per minute rate charged above. This surcharge is assessed based on the
ANIii (Info. Digits) provided to Zayo. Info. Digits of 07, 27, 29, and 70 in conjunction
with a Toll Free call are considered to be public payphone-originated, and will have
this surcharge attached.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 120
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.2. Inbound “Toll Free” Service. Switched and Dedicated “Toll Free” Service Rates Per
Minute, all times, not including surcharges:
Service
Intrastate Rate
per Minute
Dedicated $0.075
On Net (aka “All Calls”)$0.075
Off Net $0.11
“Toll Free” calls placed from a public payphone will be assessed a charge of $0.95 in
addition to the per minute rate charged above. This surcharge is assessed based on the
ANIii (Info. Digits) provided to Zayo. Info. Digits of 07, 27, 29, and 70 in conjunction
with a Toll Free call are considered to be public payphone-originated, and will have
this surcharge attached.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 121
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.3. Miscellaneous Inbound "Toll Free" Services, Monthly Recurring Charges
Service
Toll Free Service Charge
Directory Listing
Call Blocking, Area Code
Time of Day / Day of Week
Routing
Real Time ANI
DNIS Delivery
Overflow to Switched
Overflow to Dedicated
Payphone Blocking4
Geographic Routing
Monthly Recurring
Charge
$25.00 per number
$27.00
$0.00
$52.50
$150.00
$52.50
ICB
ICB
$20.00
$40.00
Non-Recurring
Charge (Installation
or Change)
$5.00
$22.50
$150.00
$150.00
$300.00
$112.50
$75.00
$75.00
$25.00
$25.00
4 Payphone Blocking is "best efforts" only, and will not block all payphone-originations, nor will it result in a
waiver of any payphone surcharges being billed to Customer.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 121
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.3. Miscellaneous Inbound “Toll Free” Services, Monthly Recurring Charges
Service
Monthly Recurring
Non-Recurring
Charge (Installation
Time of Day / Day of Week $52.50 $150.00
4
4 Payphone Blocking is “best efforts” only, and will not block all payphone-originations, nor will it result in a
waiver of any payphone surcharges being billed to Customer.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 122
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.5 ValuePlanPlus Long Distance Packages
These packaged long distance minutes are available to Customers that purchase Zayo
local voice services and apply to all local lines at the Customer's physical location. All
lines at the location must be PIC'd to Zayo for both intrastate and interstate long
distance services.
Package / Minutes Included
Monthly Recurring
Flat-Rate Charge
Overage Rate
Per Minute
ValuePlanPlus 500 $15.00 $0.040
ValuePlanPlus 1000 $25.00 $0.040
ValuePlanPlus 2000 $50.00 $0.040
ValuePlanPlus 5000 $100.00 $0.035
ValuePlanPlus 10000 $200.00 $0.035
ValuePlanPlus 20000 $400.00 $0.035
ValuePlanPlus 30000 $600.00 $0.035
ValuePlanPlus 40000 $800.00 $0.035
ValuePlanPlus 50000 $1,000.00 $0.035
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 122
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 4 - LONG DISTANCE INTEREXCHANGE SERVICE, Continued
4.4. LONG DISTANCE INTEREXCHANGE SERVICE RATES AND CHARGES,
Continued
4.4.5 ValuePlanPlus Long Distance Packages
These packaged long distance minutes are available to Customers that purchase Zayo
local voice services and apply to all local lines at the Customer’s physical location. All
lines at the location must be PIC’d to Zayo for both intrastate and interstate long
distance services.
Monthly Recurring Overage Rate
Package / Minutes Included Flat-Rate Charge Per Minute
ValuePlanPlus 500 $15.00 $0.040
ValuePlanPlus 1000 $25.00 $0.040
ValuePlanPlus 2000 $50.00 $0.040
ValuePlanPlus 5000 $100.00 $0.035
ValuePlanPlus 10000 $200.00 $0.035
ValuePlanPlus 20000 $400.00 $0.035
ValuePlanPlus 30000 $600.00 $0.035
ValuePlanPlus 40000 $800.00 $0.035
ValuePlanPlus 50000 $1,000.00 $0.035
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 123
SECTION 5 - DIRECTORY ASSISTANCE SERVICE
5.1. REGULATIONS
In addition to the rules and regulations set forth in Section 2 of this Price List, the
following provisions apply to this Service:
5.1.1. Telephone calls by Customers for telephone number listings will be answered and
numbers given if the requested number is listed the Directory Assistance records.
5.1.2. Requests placed through the operator when normal Directory Assistance service is
available may be subject to operator service charges.
5.1.3. Use of Directory Assistance Service is subject to the limitations of liability set forth in
Section 2.6 of this Price List.
5.2. RATES
The rate set forth below applies for calls to Directory Assistance nationwide, except as
provided otherwise. This charge per call includes Call Completion, if requested, to the
number requested. Call Completion is available to numbers located in the US, its
territories, and Canada.
Local Directory Assistance per Call $2.50
National Directory Assistance per Call $2.50
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 123
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 5 – DIRECTORY ASSISTANCE SERVICE
5.1. REGULATIONS
In addition to the rules and regulations set forth in Section 2 of this Price List, the
following provisions apply to this Service:
5.1.1. Telephone calls by Customers for telephone number listings will be answered and
numbers given if the requested number is listed the Directory Assistance records.
5.1.2. Requests placed through the operator when normal Directory Assistance service is
available may be subject to operator service charges.
5.1.3. Use of Directory Assistance Service is subject to the limitations of liability set forth in
Section 2.6 of this Price List.
5.2. RATES
The rate set forth below applies for calls to Directory Assistance nationwide, except as
provided otherwise. This charge per call includes Call Completion, if requested, to the
number requested. Call Completion is available to numbers located in the US, its
territories, and Canada.
Local Directory Assistance per Call $2.50
National Directory Assistance per Call $2.50
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 124
SECTION 6 - SPECIAL PROGRAMS
6.1. VPN SOLUTIONS
6.1.1. Description
VPN Solutions provides the Customer with dynamically allocated bandwidth for local
and long distance voice calls, Internet access, and private IP VPN connectivity over a
T1 connection. Voice calls use VoIP (Voice over Internet Protocol) technology; voice
calls are converted from/to VoIP at the Customer's premise. When lines are not in use
for voice calls, the entire bandwidth is available for access into the MPLS network.
Voice calls are prioritized.
VPN Solutions is available to Customers with multiple locations either intrastate or in
multiple states. Extended Loop Fees may apply (see Section 3.6.8.E.).
6.1.2. VPN Voice Components and Rates
Service or
Service Element
Monthly Non-Recurring
Recurring Charge
Charge (Install)
Basic Business Line VPN 2-Year Term
Basic Business Line VPN 3-Year Term
Novus Two (2) Year Term
Novus VPN Business Lines (per line)
1 — 8 lines
9 — 16 lines
Novus VPN Business Lines (per T1)
Up to 16 lines
Novus VPN Circuit
Novus Three (3) Year Term
Novus VPN Business Lines (per line)
1 — 8 lines
9 — 16 lines
Novus VPN Business Lines (per T1)
Up to 16 lines
Novus VPN Circuit
$20.00 $45.00
$18.00 $45.00
$20.00
$18.00
$216.00
$18.00
$15.00
$180.00
$45.00
$45.00
$500.00
$500.00
$45.00
$45.00
$500.00
$500.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 124
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS
6.1. VPN SOLUTIONS
6.1.1. Description
VPN Solutions provides the Customer with dynamically allocated bandwidth for local
and long distance voice calls, Internet access, and private IP VPN connectivity over a
T1 connection. Voice calls use VoIP (Voice over Internet Protocol) technology; voice
calls are converted from/to VoIP at the Customer’s premise. When lines are not in use
for voice calls, the entire bandwidth is available for access into the MPLS network.
Voice calls are prioritized.
VPN Solutions is available to Customers with multiple locations either intrastate or in
multiple states. Extended Loop Fees may apply (see Section 3.6.8.E.).
6.1.2. VPN Voice Components and Rates
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Basic Business Line VPN 2-Year Term $20.00 $45.00
Basic Business Line VPN 3-Year Term $18.00 $45.00
Novus Two (2) Year Term
Novus VPN Business Lines (per line)
1 – 8 lines $20.00 $45.00
9 – 16 lines $18.00 $45.00
Novus VPN Business Lines (per T1)
Up to 16 lines $216.00 $500.00
Novus VPN Circuit $500.00
Novus Three (3) Year Term
Novus VPN Business Lines (per line)
1 – 8 lines $18.00 $45.00
9 – 16 lines $15.00 $45.00
Novus VPN Business Lines (per T1)
Up to 16 lines $180.00 $500.00
Novus VPN Circuit $500.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 125
SECTION 6 - SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.2. VPN Voice Components and Rates, Continued
Monthly
Service or Recurring
Service Element Charge
Non-Recurring
Charge
(Install)
Novus VPN DID Digital Trunks 2-Year Term
1 — 8 trunks (per trunk) $20.00 $45.00
9 — 24 trunks (per trunk) $18.00 $45.00
Novus VPN DID Digital Trunks 2-Year Term
Up to 24 trunks (per T1) $216.00 $500.00
Novus VPN PRI
(Requires VPN Circuit)
$275.00
$500.00
Novus VPN DID Digital Trunks 3-Year Term
1 — 8 trunks (per trunk) $18.00 $45.00
9 — 24 trunks (per trunk) $15.00 $45.00
Novus VPN DID Digital Trunks 3-Year Term
Up to 24 trunks (per T1) $180.00 $500.00
Novus VPN PRI
(Requires VPN Circuit)
$250.00
$250.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 125
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.2. VPN Voice Components and Rates, Continued
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Novus VPN DID Digital Trunks 2-Year Term
1 – 8 trunks (per trunk) $20.00 $45.00
9 – 24 trunks (per trunk) $18.00 $45.00
Novus VPN DID Digital Trunks 2-Year Term
Up to 24 trunks (per T1) $216.00 $500.00
Novus VPN PRI $275.00
(Requires VPN Circuit) $500.00
Novus VPN DID Digital Trunks 3-Year Term
1 – 8 trunks (per trunk) $18.00 $45.00
9 – 24 trunks (per trunk) $15.00 $45.00
Novus VPN DID Digital Trunks 3-Year Term
Up to 24 trunks (per T1) $180.00 $500.00
Novus VPN PRI $250.00
(Requires VPN Circuit) $250.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 126
SECTION 6 - SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates
A. The Feature Package and Feature Package Plus Feature Packages for VPN
Business Lines
Service
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Feature Package, per line $3.00
Feature Package Plus, per service location $15.50
$15.00
$15.00
Feature Package and Feature Package Plus include the following optional
features*:
3-Way Calling
Anonymous Call Rejection
Call Transfer
Caller ID Name and Number
Call Waiting
Call Waiting ID
Continuous Redial
Circular Hunting
Series Hunting
Multi-Line Hunting
Last Call Return
Selective Call Rejection
Speed Calling 8
Call Forward Busy
Call Forward No Answer
Call Forward Variable
Remote Access Call Forward
Caller ID Number
* See Section 3.7.1. for individual feature descriptions.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 126
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates
A. The Feature Package and Feature Package Plus Feature Packages for VPN
Business Lines
Monthly Non-Recurring
Recurring Charge
Service Charge (Install)
Feature Package, per line $3.00 $15.00
Feature Package Plus, per service location $15.50 $15.00
Feature Package and Feature Package Plus include the following optional
features*:
* See Section 3.7.1. for individual feature descriptions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 127
SECTION 6 - SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
B. Optional VPN Business Line Features (Feature availability varies by location.)*
Feature
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Distinctive Ring #1 $7.45 $5.00
Distinctive Ring #2 $7.45 $5.00
Distinctive Ring #3 $7.45 $5.00
Speed Calling 30 $6.00 $5.00
Caller ID Block Fixed $0.00 $5.00
Message Waiting Audible & Visual $0.00 $0.00
Hotline $3.00 $5.00
Continuous Redial — $0.95 per use
Last Call Return — $0.95 per use
* See Section 3.7.1. for individual feature descriptions.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 127
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
B. Optional VPN Business Line Features (Feature availability varies by location.)*
Feature
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Distinctive Ring #1 $7.45 $5.00
Distinctive Ring #2 $7.45 $5.00
Distinctive Ring #3 $7.45 $5.00
Speed Calling 30 $6.00 $5.00
Caller ID Block Fixed $0.00 $5.00
Message Waiting Audible & Visual $0.00 $0.00
Hotline $3.00 $5.00
Continuous Redial –$0.95 per use
Last Call Return –$0.95 per use
* See Section 3.7.1. for individual feature descriptions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 128
SECTION 6 - SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
C. Optional Blocking Features for VPN Business Line Features (Feature availability
varies by location.)*
Blocking Feature
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Call Blocking - 0+ $0.00 $5.00
Call Blocking - 1+ $0.00 $5.00
Call Blocking - 1+ - allows 800 $0.00 $5.00
Call Blocking - 900/976 Service $0.00 $5.00
Call Blocking - Carrier Code $0.00 $5.00
Call Blocking - DA $0.00 $5.00
Call Blocking - Deny All Toll $0.00 $5.00
Call Blocking - International $0.00 $5.00
Custom Number Selection
(per number or per block of DIDs) $0.00 $250.00
Disconnected Number Referral $0.00 $25.00
* See Section 3.7.1. for individual feature descriptions.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 128
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
C. Optional Blocking Features for VPN Business Line Features (Feature availability
varies by location.)*
Blocking Feature
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Call Blocking -0+$0.00 $5.00
Call Blocking -1+$0.00 $5.00
Call Blocking -1+ -allows 800 $0.00 $5.00
Call Blocking -900/976 Service $0.00 $5.00
Call Blocking -Carrier Code $0.00 $5.00
Call Blocking -DA $0.00 $5.00
Call Blocking -Deny All Toll $0.00 $5.00
Call Blocking -International $0.00 $5.00
Custom Number Selection
* See Section 3.7.1. for individual feature descriptions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 129
SECTION 6 - SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
D. Directory Listings*
Service
Monthly
Recurring
Charge
Non-Recurring
Charge
Directory Listing White Page $0.00 $0.00
Directory Listing Additional White Page $6.00 $10.00
Directory Information Listing $6.00 $10.00
Directory Listing Cross Reference $6.00 $10.00
Directory Listing Foreign $6.00 $10.00
Directory Listing Non-Published Number $3.50 $15.00
Directory Listing Non-Listed $3.50 $15.00
* See Section 3.8. for Directory Listings descriptions.
E. Miscellaneous T1 Charges
Service or
Service Element
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
Extended Loop Fee
Non-Standard Configuration
Sequential DID Station Numbers (per number)*
Non-Sequential DID Numbers (per number)*
Inbound Caller ID*
Inbound Caller ID Name & Number*
Call Redirection*
* See Section 3.7.1. for descriptions.
$75.00
$450.00
$0.15
$0.85
$0.00
$20.00
$25.00
$0.30
$0.30
$0.00
$0.00
$250.00
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 129
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.1. VPN SOLUTIONS, Continued
6.1.3. VPN Solutions Feature Options and Rates, Continued
D. Directory Listings*
Service
Monthly
Recurring
Charge
Non-Recurring
Charge
Directory Listing White Page $0.00 $0.00
Directory Listing Additional White Page $6.00 $10.00
Directory Information Listing $6.00 $10.00
Directory Listing Cross Reference $6.00 $10.00
Directory Listing Foreign $6.00 $10.00
Directory Listing Non-Published Number $3.50 $15.00
Directory Listing Non-Listed $3.50 $15.00
* See Section 3.8. for Directory Listings descriptions.
E. Miscellaneous T1 Charges
Monthly Non-Recurring
Service or Recurring Charge
Service Element Charge (Install)
Extended Loop Fee $75.00
Non-Standard Configuration $450.00
Sequential DID Station Numbers (per number)* $0.15 $0.30
Non-Sequential DID Numbers (per number)* $0.85 $0.30
Inbound Caller ID* $0.00 $0.00
Inbound Caller ID Name & Number* $20.00 $0.00
Call Redirection* $25.00 $250.00
* See Section 3.7.1. for descriptions.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 130
SECTION 6 - SPECIAL PROGRAMS, Continued
6.2. BUSINESS ESSENTIALS
6.2.1. Description
A. Where capacity permits Zayo offers Business Essential bundles, groupings of
telecommunications services combined under single, monthly rates. Business
Essential bundles include business lines (2-10), calling feature package, unlimited
nationwide long distance, Internet access service, voice mail, web and domain
name (single) hosting and 10 GB of online data storage.
B. Business Essentials bundles are restricted to customers within the area served by
the Company's switch and certain associated wire centers served by the
Company's collocated facilities.
C. Business Essentials bundles are limited to one bundle per location.
D. Business Essentials Lite includes one standard email box per line; Business
Essentials Pro includes Collaboration & Messaging Pro email.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 130
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.2. BUSINESS ESSENTIALS
6.2.1. Description
A. Where capacity permits Zayo offers Business Essential bundles, groupings of
telecommunications services combined under single, monthly rates. Business
Essential bundles include business lines (2-10), calling feature package, unlimited
nationwide long distance, Internet access service, voice mail, web and domain
name (single) hosting and 10 GB of online data storage.
B. Business Essentials bundles are restricted to customers within the area served by
the Company’s switch and certain associated wire centers served by the
Company’s collocated facilities.
C. Business Essentials bundles are limited to one bundle per location.
D. Business Essentials Lite includes one standard email box per line; Business
Essentials Pro includes Collaboration & Messaging Pro email.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 131
SECTION 6 - SPECIAL PROGRAMS, Continued
6.2. BUSINESS ESSENTIALS, Continued
6.2.2. Rates
12-Month Service
Essentials Lite
Monthly
Recurring
Charge
Essentials Pro
Monthly
Recurring
Charge
Non-Recurring
Charge
(Install)
2 Lines $130.00 $147.00 $99.00
3 Lines $155.00 $180.50 $99.00
4 Lines $185.00 $219.00 $99.00
5 Lines $215.00 $257.50 $99.00
6 Lines $245.00 $296.00 $99.00
7 Lines $275.00 $334.50 $99.00
8 Lines $305.00 $373.00 $99.00
9 Lines $335.00 $411.50 $99.00
10 Lines $365.00 $450.00 $99.00
24-Month Service
2 Lines $120.00 $137.00 $99.00
3 Lines $145.00 $170.50 $99.00
4 Lines $175.00 $209.00 $99.00
5 Lines $205.00 $247.50 $99.00
6 Lines $235.00 $286.00 $99.00
7 Lines $265.00 $324.50 $99.00
8 Lines $295.00 $363.00 $99.00
9 Lines $325.00 $401.50 $99.00
10 Lines $355.00 $440.00 $99.00
36-Month Service
2 Lines $99.00 $116.00 $99.00
3 Lines $125.00 $150.50 $99.00
4 Lines $160.00 $194.00 $99.00
5 Lines $185.00 $227.50 $99.00
6 Lines $215.00 $266.00 $99.00
7 Lines $250.00 $309.50 $99.00
8 Lines $280.00 $348.00 $99.00
9 Lines $310.00 $386.50 $99.00
10 Lines $340.00 $425.00 $99.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 131
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.2. BUSINESS ESSENTIALS, Continued
6.2.2. Rates
Essentials Lite Essentials Pro
Monthly Monthly Non-Recurring
Recurring Recurring Charge
Charge Charge (Install)
12-Month Service
2 Lines $130.00 $147.00 $99.00
3 Lines $155.00 $180.50 $99.00
4 Lines $185.00 $219.00 $99.00
5 Lines $215.00 $257.50 $99.00
6 Lines $245.00 $296.00 $99.00
7 Lines $275.00 $334.50 $99.00
8 Lines $305.00 $373.00 $99.00
9 Lines $335.00 $411.50 $99.00
10 Lines $365.00 $450.00 $99.00
24-Month Service
2 Lines $120.00 $137.00 $99.00
3 Lines $145.00 $170.50 $99.00
4 Lines $175.00 $209.00 $99.00
5 Lines $205.00 $247.50 $99.00
6 Lines $235.00 $286.00 $99.00
7 Lines $265.00 $324.50 $99.00
8 Lines $295.00 $363.00 $99.00
9 Lines $325.00 $401.50 $99.00
10 Lines $355.00 $440.00 $99.00
36-Month Service
2 Lines $99.00 $116.00 $99.00
3 Lines $125.00 $150.50 $99.00
4 Lines $160.00 $194.00 $99.00
5 Lines $185.00 $227.50 $99.00
6 Lines $215.00 $266.00 $99.00
7 Lines $250.00 $309.50 $99.00
8 Lines $280.00 $348.00 $99.00
9 Lines $310.00 $386.50 $99.00
10 Lines $340.00 $425.00 $99.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 132
SECTION 6 - SPECIAL PROGRAMS, Continued
6.3. LD VOICE PACKAGES
Package Type
LD and Feature
Package 2000
LD and Feature
Package 5000
LD and Feature
Package 10,000
Monthly Recurring
Charge $19.95 $49.95 $89.95
Long Distance
Minutes Included 2,000 5,000 10,000
Features Available Choose from 13 features, see Section 3.7 Custom Calling
Features. Packages include one Premium Voicemail Box
DIDs Included Up to 50 Up to 100 Up to 200
Overage Charges See overage rates in Section 4.4.5. ValuePlanPlus Long
Distance Packages
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 132
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 6 – SPECIAL PROGRAMS, Continued
6.3. LD VOICE PACKAGES
Package Type
LD and Feature
Package 2000
LD and Feature
Package 5000
LD and Feature
Package 10,000
Monthly Recurring $19.95 $49.95 $89.95
Long Distance 2,000 5,000 10,000
Features Available Choose from 13 features, see Section 3.7. Custom Calling
DIDs Included Up to 50 Up to 100 Up to 200
Overage Charges See overage rates in Section 4.4.5. ValuePlanPlus Long
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 133
SECTION 7 - SWITCHED ACCESS SERVICES
7.1. GENERAL
This section contains particular regulations, rates and charges applicable to the provision of
Switched Access Services by the Company.
7.1.1. Explanation
CCS
CCSAC
DLR
FGD
LIDB
PIU
SPOI
SS7
STP
SWC
of Abbreviations
Common Channel Signaling
Common Channel Signaling Access Capacity
Design Layout Report
Feature Group D
Line Information Data Base
Percent Interstate Usage
Signaling Point of Interface
Signaling System 7
Service Transfer Point
Serving Wire Center
7.1.2. General Service Description
Switched Access Service, which is available to Customers for their use in
furnishing their own services to End Users, provides a two-point electrical
communications path between a Customer's premises and an End User's premises.
It provides for the use of terminating, switching, transport facilities and common
subscriber plant of the Company. Switched Access Service provides for the ability
to originate calls from an End User's premises to an End User's premises in the
LATA where it is provided.
7.2. FGD Service
FGD Service provides a trunk-side termination through the use of end office or
access tandem switch trunk equipment. Wink-start, start pulsing and answer-
supervisory signaling are sent by the terminating office. Disconnect supervisory
signaling is sent from the originating or terminating office. When FGD uses SS7
out of band signaling, no signaling will be done via the message channel.
Issued: October 25, 2023
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Effective: January 1, 2024
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 133
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES
7.1. GENERAL
This section contains particular regulations, rates and charges applicable to the provision of
Switched Access Services by the Company.
7.1.1. Explanation of Abbreviations
CCS Common Channel Signaling
CCSAC Common Channel Signaling Access Capacity
DLR Design Layout Report
FGD Feature Group D
LIDB Line Information Data Base
PIU Percent Interstate Usage
SPOI Signaling Point of Interface
SS7 Signaling System 7
STP Service Transfer Point
SWC Serving Wire Center
7.1.2. General Service Description
Switched Access Service, which is available to Customers for their use in
furnishing their own services to End Users, provides a two-point electrical
communications path between a Customer's premises and an End User's premises.
It provides for the use of terminating, switching, transport facilities and common
subscriber plant of the Company. Switched Access Service provides for the ability
to originate calls from an End User's premises to an End User's premises in the
LATA where it is provided.
7.2. FGD Service
FGD Service provides a trunk-side termination through the use of end office or
access tandem switch trunk equipment. Wink-start, start pulsing and answer-
supervisory signaling are sent by the terminating office. Disconnect supervisory
signaling is sent from the originating or terminating office. When FGD uses SS7
out of band signaling, no signaling will be done via the message channel.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 134
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.2. FGD Service, Continued
FGD Service is provided with multi-frequency address signaling or SS7 out of band
signaling. Up to 12 digits of the called party number dialed by the Customer's End
User using dual-tone multi-frequency or dial-pulse address signals will be provide by
the Company's equipment to the Customer's premises where the Switched Access
Service terminates. Such address signals will be subject to the ordinary transmission
capabilities of the switched transport provided.
FGD Service, when used in the terminating direction, may be used to access valid NXX
codes served by the Company's switch, community information services of an
information provider, and other Customer services (by dialing appropriate codes) when
such services can be reached using valid NXX codes. FGD may not be switched, in
the terminating direction, to another Trunkside Switched Access Service.
The Company will establish a trunk group or groups for the Customer at the end office
switches or access tandem switches where FGD Service is provided. When required by
technical limitations, a separate trunk group will be established for each type of FGD
switching arrangement provided. Different types of FGD or other switching
arrangements may be combined in a single group at the option of the Company.
The access code for FGD switching is a uniform access code of the form 10XXX or
101XXX. These uniform access codes will be the assigned access numbers of all FGD
access provided to the Customer by the Company. No access code is required for calls
to a Customer over FGD Switched Access Service if the End User's telephone service
is arranged for presubscription to that Customer.
Where no access code is required, the number dialed by the Customer's End User shall
be a seven or ten-digit number for calls in the North American Numbering Plan
(NANP). For international calls outside the NANP, a seven to twelve-digit number
may be dialed. The form of the numbers dialed by the Customer's End User is NXX-
XXXX, 0, 00, or 1 + NXX-XXXX, NPA + NXXXXXX, 0, 00 or 1 + NPA + NXX-
XXXX, and, when the end office is equipped for International Direct Dialing, 01 + CC
NN or 011 + CC + NN.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 134
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.2. FGD Service, Continued
FGD Service is provided with multi-frequency address signaling or SS7 out of band
signaling. Up to 12 digits of the called party number dialed by the Customer's End
User using dual-tone multi-frequency or dial-pulse address signals will be provide by
the Company's equipment to the Customer's premises where the Switched Access
Service terminates. Such address signals will be subject to the ordinary transmission
capabilities of the switched transport provided.
FGD Service, when used in the terminating direction, may be used to access valid NXX
codes served by the Company's switch, community information services of an
information provider, and other Customer services (by dialing appropriate codes) when
such services can be reached using valid NXX codes. FGD may not be switched, in
the terminating direction, to another Trunkside Switched Access Service.
The Company will establish a trunk group or groups for the Customer at the end office
switches or access tandem switches where FGD Service is provided. When required by
technical limitations, a separate trunk group will be established for each type of FGD
switching arrangement provided. Different types of FGD or other switching
arrangements may be combined in a single group at the option of the Company.
The access code for FGD switching is a uniform access code of the form 10XXX or
101XXX. These uniform access codes will be the assigned access numbers of all FGD
access provided to the Customer by the Company. No access code is required for calls
to a Customer over FGD Switched Access Service if the End User's telephone service
is arranged for presubscription to that Customer.
Where no access code is required, the number dialed by the Customer's End User shall
be a seven or ten-digit number for calls in the North American Numbering Plan
(NANP). For international calls outside the NANP, a seven to twelve-digit number
may be dialed. The form of the numbers dialed by the Customer's End User is NXX-
XXXX, 0, 00, or 1 + NXX-XXXX, NPA + NXXXXXX, 0, 00 or 1 + NPA + NXX-
XXXX, and, when the end office is equipped for International Direct Dialing, 01 + CC
NN or 011 + CC + NN.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 135
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.2. FGD Service, Continued
When the 10XXX or 101XXX access code is used, FGD switching also provides for
dialing the digit 0 or 00 for access to the Customer's operator, 911 for access to
emergency reporting service, or at the Customer's option, the end-of-dialing digit (ii)
for cut-through access to the Customer's premises.
A Customer may order 950 or FGD to activate a Customer's designated 950XXXX
access code. This will allow the Company to direct those designated 950-XXXX calls
dialed by the Customer's End Users to the Customer's access service. The Customer
must be prepared to handle normally dialed FGD calls, as well as calls dialed with the
designated 950-XXXX access code which requires the Customer to receive additional
address signaling. Such calls will be rated as FGD.
7.3. Ordering Procedures
Ordering and provisioning procedures for the Company's Switched Access Service are
as set forth in this price list.
The Customer shall provide all information necessary for the Company to provide and
bill for the requested service including:
(a) Customer name and premises address(es);
(b) Billing name and address (when different from Customer name and address);
(c) Customer contact name(s) and telephone number(s) for the following
provisioning activities: order negotiation, order confirmation, interactive design,
installation and billing.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 135
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.2. FGD Service, Continued
When the 10XXX or 101XXX access code is used, FGD switching also provides for
dialing the digit 0 or 00 for access to the Customer's operator, 911 for access to
emergency reporting service, or at the Customer's option, the end-of-dialing digit (ii)
for cut-through access to the Customer's premises.
A Customer may order 950 or FGD to activate a Customer's designated 950XXXX
access code. This will allow the Company to direct those designated 950-XXXX calls
dialed by the Customer's End Users to the Customer's access service. The Customer
must be prepared to handle normally dialed FGD calls, as well as calls dialed with the
designated 950-XXXX access code which requires the Customer to receive additional
address signaling. Such calls will be rated as FGD.
7.3. Ordering Procedures
Ordering and provisioning procedures for the Company's Switched Access Service are
as set forth in this price list.
The Customer shall provide all information necessary for the Company to provide and
bill for the requested service including:
(a) Customer name and premises address(es);
(b) Billing name and address (when different from Customer name and address);
(c) Customer contact name(s) and telephone number(s) for the following
provisioning activities: order negotiation, order confirmation, interactive design,
installation and billing.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 136
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.1. Ordering Options for Access Service
Switched Access Service is provided by the Company as trunk side switched access
with equal access capabilities compatible with industry standards for FGD Service.
7.3.1.1. Switched Access Service
When a Customer requests new or additional Switched Access Services,
one or more Access Orders may be required. The number of orders required
is dependent on the type of services and/or facilities being requested.
When placing an Access Order for service, the Customer shall specify, at a
minimum: information for Switched Transport as described in this price list.
This information is in addition to the basic Trunkside Switched Access
Service arrangement information.
7.3.1.2. Trunkside Switched Access Service
For Trunkside Switched Access Service ordered in trunks, the Customer
shall specify the number of trunks and the end office when Switched
Transport and Local Switching options are desired. When ordering trunks
to an access tandem or FGD trunks to a Customer-provided tandem, the
Customer must also provide the Company an estimate of the amount of
traffic it will generate to and/or from each end office subtending the access
tandem or Customer-provided tandem to assist the Company in its own
efforts to project further facility requirements. In addition, the Customer
shall specify for terminating access, whether the trunks are to be arranged
in trunk group arrangements or provided as single trunks. The traffic type
must also be specified using the same categories as described in this price
list, to enable efficient provisioning and billing functions.
When a Customer orders Switched Access Service in trunks, the Customer
is responsible to assure that sufficient access facilities have been ordered to
handle its traffic.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 136
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.1. Ordering Options for Access Service
Switched Access Service is provided by the Company as trunk side switched access
with equal access capabilities compatible with industry standards for FGD Service.
7.3.1.1. Switched Access Service
When a Customer requests new or additional Switched Access Services,
one or more Access Orders may be required. The number of orders required
is dependent on the type of services and/or facilities being requested.
When placing an Access Order for service, the Customer shall specify, at a
minimum: information for Switched Transport as described in this price list.
This information is in addition to the basic Trunkside Switched Access
Service arrangement information.
7.3.1.2. Trunkside Switched Access Service
For Trunkside Switched Access Service ordered in trunks, the Customer
shall specify the number of trunks and the end office when Switched
Transport and Local Switching options are desired. When ordering trunks
to an access tandem or FGD trunks to a Customer-provided tandem, the
Customer must also provide the Company an estimate of the amount of
traffic it will generate to and/or from each end office subtending the access
tandem or Customer-provided tandem to assist the Company in its own
efforts to project further facility requirements. In addition, the Customer
shall specify for terminating access, whether the trunks are to be arranged
in trunk group arrangements or provided as single trunks. The traffic type
must also be specified using the same categories as described in this price
list, to enable efficient provisioning and billing functions.
When a Customer orders Switched Access Service in trunks, the Customer
is responsible to assure that sufficient access facilities have been ordered to
handle its traffic.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 137
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.1. Ordering Options for Access Service, Continued
7.3.1.3. LIDB
When the Customer orders LIDB, the Customer must specify the
Originating Point Code(s) and Location Identification Code(s) that will
access the Company's LIDB per access order.
7.3.1.4. FGD with SS7
When the Customer orders FGD Service with SS7 out of band signaling,
the Customer must specify the CCSAC Service required between the
Customer's SPOT and the Company's STP location per access order.
7.3.2. Order Modifications
The Customer may request a modification of its Access Order at any time prior to
notification by the Company that service is available for the Customer's use. The
Company will make every effort to accommodate a requested modification when it is
able to do so with the normal work force assigned to complete such an order within
normal business hours.
If the modification cannot be made with the normal work force during normal business
hours, the Company will notify the Customer. If the Customer still desires the Access
Order modification, the Company will schedule a new service date. All charges for
Access Order modifications will apply on a per-occurrence basis.
Any increase in the number of Switched Access Service facilities or trunks will be
treated as a new Access Order (for the increased amount only).
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 137
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.1. Ordering Options for Access Service, Continued
7.3.1.3. LIDB
When the Customer orders LIDB, the Customer must specify the
Originating Point Code(s) and Location Identification Code(s) that will
access the Company's LIDB per access order.
7.3.1.4. FGD with SS7
When the Customer orders FGD Service with SS7 out of band signaling,
the Customer must specify the CCSAC Service required between the
Customer's SPOT and the Company's STP location per access order.
7.3.2. Order Modifications
The Customer may request a modification of its Access Order at any time prior to
notification by the Company that service is available for the Customer's use. The
Company will make every effort to accommodate a requested modification when it is
able to do so with the normal work force assigned to complete such an order within
normal business hours.
If the modification cannot be made with the normal work force during normal business
hours, the Company will notify the Customer. If the Customer still desires the Access
Order modification, the Company will schedule a new service date. All charges for
Access Order modifications will apply on a per-occurrence basis.
Any increase in the number of Switched Access Service facilities or trunks will be
treated as a new Access Order (for the increased amount only).
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 138
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.1. Design Change
The Customer may request a design change to the service ordered. A design
change is any change to an Access Order which requires engineering
review. An engineering review is a review by Company personnel of the
service ordered and the requested changes to determine what change in the
design, if any, is necessary to meet the changes requested by the Customer.
Design changes include such things as a change of End User premises
within the same serving wire center, the addition or deletion of optional
features, functions, or a change in the type of Transport Termination
(Switched Access only), type of channel interface, type of Interface Group
or technical specification package.
Design changes do not include a change of Customer premises, End User
premises to a different serving wire center or end office switch. Changes of
this nature will require the issuance of a new order and the cancellation of
the original order with appropriate cancellation charges applied.
The Company will review the requested change, notify the Customer
whether the change is a design change, if it can be accommodated and if
anew service date is required. If the Customer authorizes the Company to
proceed with the design change, a Design Change Charge will apply.
A Design Change Charge will apply, on a per order, per occurrence basis.
This charge will also apply to change an incorrect address as long as the
new address is in the same wire center as the incorrect address and the
change is made prior to the issuance of the Design Layout Report (DLR).
If a change of service date is required, the Service Date Change Charge will
apply. If the change of End User premises within the same serving wire
center is requested, Expedited Order Charges may also apply.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 138
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.1. Design Change
The Customer may request a design change to the service ordered. A design
change is any change to an Access Order which requires engineering
review. An engineering review is a review by Company personnel of the
service ordered and the requested changes to determine what change in the
design, if any, is necessary to meet the changes requested by the Customer.
Design changes include such things as a change of End User premises
within the same serving wire center, the addition or deletion of optional
features, functions, or a change in the type of Transport Termination
(Switched Access only), type of channel interface, type of Interface Group
or technical specification package.
Design changes do not include a change of Customer premises, End User
premises to a different serving wire center or end office switch. Changes of
this nature will require the issuance of a new order and the cancellation of
the original order with appropriate cancellation charges applied.
The Company will review the requested change, notify the Customer
whether the change is a design change, if it can be accommodated and if
anew service date is required. If the Customer authorizes the Company to
proceed with the design change, a Design Change Charge will apply.
A Design Change Charge will apply, on a per order, per occurrence basis.
This charge will also apply to change an incorrect address as long as the
new address is in the same wire center as the incorrect address and the
change is made prior to the issuance of the Design Layout Report (DLR).
If a change of service date is required, the Service Date Change Charge will
apply. If the change of End User premises within the same serving wire
center is requested, Expedited Order Charges may also apply.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 139
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.2. Service Date Change
Access Order service dates for the installation of new services or
rearrangements of existing services may be changed. A Service Date
Change Charge will apply, on a per order per occurrence basis, for each
service date changed, pursuant to this price list.
A new service date may be established that is prior to the original Standard
or Negotiated Interval service date if the Company determines it can
accommodate the Customer's request without delaying service dates for
orders of other Customers.
If the service date is changed to an earlier date, the Customer will be notified
by the Company that Expedited Order Charges as set forth in this price list
will apply. Such charges will apply in addition to the Service Date Change
Charge.
When, for any reason the Customer indicates that service cannot be
accepted on the service date, and the Company accordingly delays the start
of service, a Service Date Change Charge will apply. If the Customer
requested service date is more than 120 calendar days after the original
service date, the order will be canceled by the Company and reissued with
the appropriate cancellation charges applied.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 139
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.2. Service Date Change
Access Order service dates for the installation of new services or
rearrangements of existing services may be changed. A Service Date
Change Charge will apply, on a per order per occurrence basis, for each
service date changed, pursuant to this price list.
A new service date may be established that is prior to the original Standard
or Negotiated Interval service date if the Company determines it can
accommodate the Customer's request without delaying service dates for
orders of other Customers.
If the service date is changed to an earlier date, the Customer will be notified
by the Company that Expedited Order Charges as set forth in this price list
will apply. Such charges will apply in addition to the Service Date Change
Charge.
When, for any reason the Customer indicates that service cannot be
accepted on the service date, and the Company accordingly delays the start
of service, a Service Date Change Charge will apply. If the Customer
requested service date is more than 120 calendar days after the original
service date, the order will be canceled by the Company and reissued with
the appropriate cancellation charges applied.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 140
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.3. Expedited Orders
A Customer may:
(a) when placing an Access Order for service(s), request a service date
that is prior to the assigned service date;
(b) request an earlier service date on a pending or negotiated Access
Order, and;
(c) request a change of End User premises within the same serving wire
center.
If the Customer requests an earlier service date and/or a change of End User
premises within the same serving wire center, and the Company agrees to
provide the service on an expedited basis, an Expedited Order Charge will
apply.
When an expedited service date is missed, the Expedited Order Charge will
apply unless the missed service date is caused by the Company.
If costs other than additional labor are to be incurred when an Access Order
is expedited, the Company will develop, determine and bill the Customer
for the additional costs.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 140
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.3. Ordering Procedures, Continued
7.3.2. Order Modifications, Continued
7.3.2.3. Expedited Orders
A Customer may:
(a) when placing an Access Order for service(s), request a service date
that is prior to the assigned service date;
(b) request an earlier service date on a pending or negotiated Access
Order, and;
(c) request a change of End User premises within the same serving wire
center.
If the Customer requests an earlier service date and/or a change of End User
premises within the same serving wire center, and the Company agrees to
provide the service on an expedited basis, an Expedited Order Charge will
apply.
When an expedited service date is missed, the Expedited Order Charge will
apply unless the missed service date is caused by the Company.
If costs other than additional labor are to be incurred when an Access Order
is expedited, the Company will develop, determine and bill the Customer
for the additional costs.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 141
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription
Presubscription is a procedure whereby an End User or location provider may select
and designate to the Company an interexchange carrier(s) to access, without dialing an
access code for calls leaving the local service area of the Company. The interexchange
carriers are referred to as the End User's or location provider's primary interexchange
carrier. The End User or location provider will be allowed to select a primary
interexchange carrier for intraLATA calls and a primary interexchange carrier for
interLATA calls.
Should a caller wish to use the services of an interexchange carrier other than the
primary interexchange carrier, it is necessary for the caller to dial the necessary access
code(s) to reach that interexchange carrier's services.
7.4.1. Application of Charges on Presubscription
(a) End users or location providers placing orders for service will be asked to select
a primary interexchange carrier at the time they place an order with the Company
for Local Exchange Service. There will be no charge for this selection.
(b) End users or location providers that choose to change their primary interexchange
carrier within one month of the effective date of their new service will not be
charged for the change.
(c) Subsequent to a one month period following installation of Local Exchange
Service, for any change in selection, including a change from one access code to
another access code for the same interexchange carrier, a nonrecurring charge
applies. The nonrecurring charge for a primary interexchange carrier (PIC)
change is billed to the End User who is the subscriber to the Local Exchange
Service. However, an interexchange carrier may, at its option, may elect to pay
the charge for any End User and/or location provider at any time. The
nonrecurring charge for a PIC change is set forth in this price list.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 141
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription
Presubscription is a procedure whereby an End User or location provider may select
and designate to the Company an interexchange carrier(s) to access, without dialing an
access code for calls leaving the local service area of the Company. The interexchange
carriers are referred to as the End User's or location provider's primary interexchange
carrier. The End User or location provider will be allowed to select a primary
interexchange carrier for intraLATA calls and a primary interexchange carrier for
interLATA calls.
Should a caller wish to use the services of an interexchange carrier other than the
primary interexchange carrier, it is necessary for the caller to dial the necessary access
code(s) to reach that interexchange carrier's services.
7.4.1. Application of Charges on Presubscription
(a) End users or location providers placing orders for service will be asked to select
a primary interexchange carrier at the time they place an order with the Company
for Local Exchange Service. There will be no charge for this selection.
(b) End users or location providers that choose to change their primary interexchange
carrier within one month of the effective date of their new service will not be
charged for the change.
(c) Subsequent to a one month period following installation of Local Exchange
Service, for any change in selection, including a change from one access code to
another access code for the same interexchange carrier, a nonrecurring charge
applies. The nonrecurring charge for a primary interexchange carrier (PIC)
change is billed to the End User who is the subscriber to the Local Exchange
Service. However, an interexchange carrier may, at its option, may elect to pay
the charge for any End User and/or location provider at any time. The
nonrecurring charge for a PIC change is set forth in this price list.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 142
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription, Continued
7.4.2. Dispute Application for Presubscription
If the End User or location provider disputes a PIC change, the Company will
investigate the origin of the change and shall restore the End User or location provider
to their previous PIC. If the change was due to Company error, the End User or location
provider will be returned to their previous primary interexchange carrier free of charge.
If the change was submitted by an interexchange carrier, and the interexchange carrier
is unable to produce the signed End User or location provider Letter of Authorization
(LOA), the nonrecurring charges will be assessed to the unauthorized interexchange
carrier.
If there is a conflict between an End User, a location provider, or their respective agent,
on the one hand, and an interexchange carrier on the other hand, over the designation
of the primary interexchange carrier, the Company will honor the designation selected
by the End User, location provider or their respective agent, regardless of any
contractual obligations the End User, location provider or agent may have with one or
more interexchange carriers.
If there is a conflict between an End User and/or location provider, on the one hand,
and their agent on the other hand, over the designation of the primary interexchange
carrier, the Company will honor the designation selected by the End User and/or
location provider, regardless of any contractual obligations the End User and/or
location provider may have with one or more interexchange carriers or agents.
The nonrecurring charge for an Unauthorized PIC change is set forth in this price list.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 142
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription, Continued
7.4.2. Dispute Application for Presubscription
If the End User or location provider disputes a PIC change, the Company will
investigate the origin of the change and shall restore the End User or location provider
to their previous PIC. If the change was due to Company error, the End User or location
provider will be returned to their previous primary interexchange carrier free of charge.
If the change was submitted by an interexchange carrier, and the interexchange carrier
is unable to produce the signed End User or location provider Letter of Authorization
(LOA), the nonrecurring charges will be assessed to the unauthorized interexchange
carrier.
If there is a conflict between an End User, a location provider, or their respective agent,
on the one hand, and an interexchange carrier on the other hand, over the designation
of the primary interexchange carrier, the Company will honor the designation selected
by the End User, location provider or their respective agent, regardless of any
contractual obligations the End User, location provider or agent may have with one or
more interexchange carriers.
If there is a conflict between an End User and/or location provider, on the one hand,
and their agent on the other hand, over the designation of the primary interexchange
carrier, the Company will honor the designation selected by the End User and/or
location provider, regardless of any contractual obligations the End User and/or
location provider may have with one or more interexchange carriers or agents.
The nonrecurring charge for an Unauthorized PIC change is set forth in this price list.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 143
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription, Continued
7.4.3. Cancellation of Interexchange Participation for Presubscription
If an interexchange carrier elects to discontinue all of its FGD service in the end office,
the interexchange carrier is obligated to do the following:
(a) Notify the Company of the cancellation of their FGD service; and
(b) Contact all End Users or location providers that are presubscribed to the canceling
interexchange carrier as their primary interexchange carrier. Inform these End
Users or location providers of the cancellation and request the End Users or
location providers to contact the Company to select a new primary interexchange
carrier.
The Company will bill the canceling interexchange carrier the service order charge for
each End User and location provider the interexchange carrier has predesignated to it.
Such charge will not apply to the canceling interexchange carrier where the canceling
interexchange carrier transfers or assigns its FGD services and the associated 10XXX
or 101 XXX code to another interexchange carrier in such manner that the Company
does not change End User or location provider records or End User and/or location
provider PIC designation, or if another interexchange carrier elects to pay the service
order charge on behalf of the canceling interexchange carrier.
7.4.4. Interexchange Carrier Initiated Conversions for Presubscription
When an interexchange carrier requests that their End User and/or location provider be
changed from one access code to another access code on a mass conversion basis, e.g.,
an interexchange carrier using two or more PIC designations or an interexchange
carrier assuming ownership of another interexchange carrier's End Users and/or
location providers etc., charges as set forth in this price list shall apply.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 143
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.4. Presubscription, Continued
7.4.3. Cancellation of Interexchange Participation for Presubscription
If an interexchange carrier elects to discontinue all of its FGD service in the end office,
the interexchange carrier is obligated to do the following:
(a) Notify the Company of the cancellation of their FGD service; and
(b) Contact all End Users or location providers that are presubscribed to the canceling
interexchange carrier as their primary interexchange carrier. Inform these End
Users or location providers of the cancellation and request the End Users or
location providers to contact the Company to select a new primary interexchange
carrier.
The Company will bill the canceling interexchange carrier the service order charge for
each End User and location provider the interexchange carrier has predesignated to it.
Such charge will not apply to the canceling interexchange carrier where the canceling
interexchange carrier transfers or assigns its FGD services and the associated 10XXX
or 101 XXX code to another interexchange carrier in such manner that the Company
does not change End User or location provider records or End User and/or location
provider PIC designation, or if another interexchange carrier elects to pay the service
order charge on behalf of the canceling interexchange carrier.
7.4.4. Interexchange Carrier Initiated Conversions for Presubscription
When an interexchange carrier requests that their End User and/or location provider be
changed from one access code to another access code on a mass conversion basis, e.g.,
an interexchange carrier using two or more PIC designations or an interexchange
carrier assuming ownership of another interexchange carrier's End Users and/or
location providers etc., charges as set forth in this price list shall apply.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 144
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements
The following requirements are in addition to the terms and conditions contained in the
general regulations section of this price list.
7.5.1. Obligations of the Customer
The Customer must indicate a projected Percent of Interstate Use (PIU) factor in a
whole number (i.e., 1-100) when ordering Switched Access Service. A Customer
provided PIU factor is required on each Access Service Request (ASR).
Where jurisdiction can be determined from the call detail, the Company will develop a
projected PIU factor from the call detail which will be used to bill the Customer. Where
call detail is insufficient to determine the jurisdiction, the Customer will provide a
Jurisdictional Report indicating the projected PIU factor. The Company will use the
Jurisdictional Report to bill all interstate and intrastate rates and/or nonrecurring
charges until the Company receives a revised report from the Customer.
7.5.1.1. Reporting Terminating FGD Service
For terminating access minutes on FGD, the Customer has the following
options:
(a) allow the Company to develop the projected PIU factor; or
(b) provide the Company with a projected PIU factor.
Upon ordering terminating FGD Service, the Company will develop the
projected PIU factor until the Company receives a letter from the Customer
(by certified U.S. Mail return receipt requested) authorizing the Company
to develop the projected PIU factor from a Customer-provided report.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 144
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements
The following requirements are in addition to the terms and conditions contained in the
general regulations section of this price list.
7.5.1. Obligations of the Customer
The Customer must indicate a projected Percent of Interstate Use (PIU) factor in a
whole number (i.e., 1-100) when ordering Switched Access Service. A Customer
provided PIU factor is required on each Access Service Request (ASR).
Where jurisdiction can be determined from the call detail, the Company will develop a
projected PIU factor from the call detail which will be used to bill the Customer. Where
call detail is insufficient to determine the jurisdiction, the Customer will provide a
Jurisdictional Report indicating the projected PIU factor. The Company will use the
Jurisdictional Report to bill all interstate and intrastate rates and/or nonrecurring
charges until the Company receives a revised report from the Customer.
7.5.1.1. Reporting Terminating FGD Service
For terminating access minutes on FGD, the Customer has the following
options:
(a) allow the Company to develop the projected PIU factor; or
(b) provide the Company with a projected PIU factor.
Upon ordering terminating FGD Service, the Company will develop the
projected PIU factor until the Company receives a letter from the Customer
(by certified U.S. Mail return receipt requested) authorizing the Company
to develop the projected PIU factor from a Customer-provided report.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 145
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.1. Reporting Terminating FGD Service
Customers who choose to provide a projected PIU factor for terminating FGD
access minutes shall supply a percentage in whole number (i.e., a number 0-
100). The Company will designate the number obtained by subtracting the
projected terminating interstate percentage from 100 as the projected
terminating intrastate percentage of use. The projected PIU factor supplied by
the Customer is used by the Company to apportion the terminating usage
between interstate and intrastate until a revised report is received.
The Customer-provided PIU factor will be used until the Customer reports a
different projected PIU factor. No prorating or back billing will be done based
on the Jurisdictional Report.
7.5.1.2. Failure to Report
When the quarterly reports are not supplied by the Customer, the Company will
follow the procedures set out in paragraphs (a) through (c) below.
(a) If the Customer does not supply the reports, the Company will assume
the PIU factors to be the same as those provided in the last report. For
those cases in which a quarterly report has never been received from
the Customer, the Company will assume the PIU factors to be the same
as those provided in the order for service.
(b) Upon receipt of the Customer's work papers and summary, the
Company will begin using the PIU factors derived from the work
papers and summary with the next billing period and will review the
work papers and summary submitted within thirty (30) days from
receipt of the information.
(c) If after review of the information, it is determined that a billing dispute
exists, the Company will continue to use the derived PIU factor and
begin audit procedures.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 145
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.1. Reporting Terminating FGD Service
Customers who choose to provide a projected PIU factor for terminating FGD
access minutes shall supply a percentage in whole number (i.e., a number 0-
100). The Company will designate the number obtained by subtracting the
projected terminating interstate percentage from 100 as the projected
terminating intrastate percentage of use. The projected PIU factor supplied by
the Customer is used by the Company to apportion the terminating usage
between interstate and intrastate until a revised report is received.
The Customer-provided PIU factor will be used until the Customer reports a
different projected PIU factor. No prorating or back billing will be done based
on the Jurisdictional Report.
7.5.1.2. Failure to Report
When the quarterly reports are not supplied by the Customer, the Company will
follow the procedures set out in paragraphs (a) through (c) below.
(a) If the Customer does not supply the reports, the Company will assume
the PIU factors to be the same as those provided in the last report. For
those cases in which a quarterly report has never been received from
the Customer, the Company will assume the PIU factors to be the same
as those provided in the order for service.
(b) Upon receipt of the Customer's work papers and summary, the
Company will begin using the PIU factors derived from the work
papers and summary with the next billing period and will review the
work papers and summary submitted within thirty (30) days from
receipt of the information.
(c) If after review of the information, it is determined that a billing dispute
exists, the Company will continue to use the derived PIU factor and
begin audit procedures.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 146
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic
(a) Scope: VoIP-PSTN Traffic is the traffic exchanged in Time Division
Multiplexing ("TDM") format that originates and /or terminates in
Internet Protocol ("IP") format. Telecommunications traffic originates
and/or terminates in IP format if it originates from and/or terminates to
an end-user customer of a service that requires Internet protocol-
compatible customer premises equipment. This section governs the
identification of toll VoIP-PSTN traffic subject to interstate switched
access rates in accordance with the Federal Communications
Commission Report and Order in WC Docket Nos. 10-90, etc., FCC
Release No. 11-161 (Nov. 18, 2011) ("FCC Order"). This section
establishes the method of distinguishing toll VoIP-PSTN traffic from
the Customer's total intrastate access traffic, so that toll VoIP-PSTN
traffic will be billed in accordance with the FCC Order.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 146
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic
(a) Scope: VoIP-PSTN Traffic is the traffic exchanged in Time Division
Multiplexing (“TDM”) format that originates and /or terminates in
Internet Protocol (“IP”) format. Telecommunications traffic originates
and/or terminates in IP format if it originates from and/or terminates to
an end-user customer of a service that requires Internet protocol-
compatible customer premises equipment. This section governs the
identification of toll VoIP-PSTN traffic subject to interstate switched
access rates in accordance with the Federal Communications
Commission Report and Order in WC Docket Nos. 10-90, etc., FCC
Release No. 11-161 (Nov. 18, 2011) (“FCC Order”). This section
establishes the method of distinguishing toll VoIP-PSTN traffic from
the Customer’s total intrastate access traffic, so that toll VoIP-PSTN
traffic will be billed in accordance with the FCC Order.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 147
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(b) Rating of Toll VoIP-PSTN Traffic:
i. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company's applicable tariffed interstate switched access rates
between December 29, 2011 and July 12, 2012.
ii. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company's applicable tariffed intrastate switched access rates
between July 13, 2012 and June 30, 2014. (PVU factors
described in 7.5.1.3.(c) do not apply.)
iii. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company's applicable tariffed interstate switched access rates
effective July 1, 2014.
iv. Terminating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company's applicable tariffed interstate switched access rates.
v. The Company's FCC switched access tariff can be found at the
following web address: www.zayo.com/policies/us-tariffs/.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 147
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(b) Rating of Toll VoIP-PSTN Traffic:
i. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company’s applicable tariffed interstate switched access rates
between December 29, 2011 and July 12, 2012.
ii. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company’s applicable tariffed intrastate switched access rates
between July 13, 2012 and June 30, 2014. (PVU factors
described in 7.5.1.3.(c) do not apply.)
iii. Originating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company’s applicable tariffed interstate switched access rates
effective July 1, 2014.
iv. Terminating Toll VoIP-PSTN Traffic identified in accordance
with this tariff section will be billed in accordance with the
Company’s applicable tariffed interstate switched access rates.
v. The Company’s FCC switched access tariff can be found at the
following web address:www.zayo.com/policies/us-tariffs/.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 148
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(c) Calculation and Application of Percent-VoIP-Usage Factor
The Company will determine the number of toll VoIP-PSTN Traffic
minutes of use ("MOU") to which interstate rates will be applied
under subsection (b), above, by applying a Percent VoIP Usage
("PVU") factor to the total intrastate access MOU exchanged between
the Company and the Customer. The PVU will be derived and applied
as follows:
i. The Customer will calculate and furnish to the Company a factor
("PVU-Customer"), along with supporting documentation,
representing the percentage of the total intrastate access MOU that
the Customer exchanges with the Company in the State, that (a) is
sent to the Company and that originates in IP format and (b) is
received from the Company and terminates in IP format. This
PVU-Customer shall be based on verifiable information such as
the number of the Customer's retail VoIP subscriptions in the
State (e.g., as reported on the FCC Form 477), traffic studies,
actual call detail, or other relevant and verifiable information.
ii. Company will, likewise, calculate a factor (PVU-Company)
representing the percentage of the Company's total intrastate
access MOU in the State that the Company originates or
terminates in IP format. This PVU-Company shall be based on
the number of the Company's retail VoIP subscriptions in the
State as reported on FCC Form 477.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 148
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(c) Calculation and Application of Percent-VoIP-Usage Factor
The Company will determine the number of toll VoIP-PSTN Traffic
minutes of use (“MOU”) to which interstate rates will be applied
under subsection (b), above, by applying a Percent VoIP Usage
(“PVU”) factor to the total intrastate access MOU exchanged between
the Company and the Customer. The PVU will be derived and applied
as follows:
i. The Customer will calculate and furnish to the Company a factor
(“PVU-Customer”), along with supporting documentation,
representing the percentage of the total intrastate access MOU that
the Customer exchanges with the Company in the State, that (a) is
sent to the Company and that originates in IP format and (b) is
received from the Company and terminates in IP format. This
PVU-Customer shall be based on verifiable information such as
the number of the Customer’s retail VoIP subscriptions in the
State (e.g., as reported on the FCC Form 477), traffic studies,
actual call detail, or other relevant and verifiable information.
ii. Company will, likewise, calculate a factor (PVU-Company)
representing the percentage of the Company’s total intrastate
access MOU in the State that the Company originates or
terminates in IP format. This PVU-Company shall be based on
the number of the Company’s retail VoIP subscriptions in the
State as reported on FCC Form 477.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 149
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(c) Calculation and Application of Percent-VoIP-Usage Factor, Continued
iii. After the Company verifies the PVU-Customer factor provided
by the Customer the Company will use the PVU-Customer and
PVU-Company factors to calculate an effective PVU factor that
represents the percentage of total access MOU exchanged
between the Company and the Customer that is originated or
terminated in IP format, whether at the Company's end, at the
Customer's end, or at both ends. The PVU factor will be
calculated as: PVU-Customer + PVU-Company x (1 — PVU-
Customer).
iv. In the event that the Company cannot verify the Customer's
PVU-Customer factor based upon the information provided by
the Customer, the Company will request additional information
to support the PVU-Customer. The Customer shall supply
reasonably requested additional information and other
information used to determine the PVU-Customer factor. If
after review of the additional information, the Customer and the
Company establish a revised and mutually agreed upon PVU-
Customer, the Company will begin using the new factor with
the next bill period.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 149
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(c) Calculation and Application of Percent-VoIP-Usage Factor, Continued
iii. After the Company verifies the PVU-Customer factor provided
by the Customer the Company will use the PVU-Customer and
PVU-Company factors to calculate an effective PVU factor that
represents the percentage of total access MOU exchanged
between the Company and the Customer that is originated or
terminated in IP format, whether at the Company’s end, at the
Customer’s end, or at both ends. The PVU factor will be
calculated as: PVU-Customer + PVU-Company × (1 – PVU-
Customer).
iv. In the event that the Company cannot verify the Customer’s
PVU-Customer factor based upon the information provided by
the Customer, the Company will request additional information
to support the PVU-Customer. The Customer shall supply
reasonably requested additional information and other
information used to determine the PVU-Customer factor. If
after review of the additional information, the Customer and the
Company establish a revised and mutually agreed upon PVU-
Customer, the Company will begin using the new factor with
the next bill period.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 150
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(d) Initial PVU Factor
If the PVU factor is not available and/or cannot be implemented in the
Company's billing systems by December 29, 2011, once the factor is
available and can be implemented, the Company will adjust the
Customer's bills to reflect the PVU retroactively to December 29,
2011. In calculating the initial PVU, the Company will take the
Customer-specified PVU-Customer into account retroactively to
December 29, 2011, provided that the Customer provides the factor to
the Company prior to April 15, 2012. If the Customer does not furnish
the Company with a PVU-Customer, the Company will utilize a PVU-
Customer equal to zero percent.
The initial PVU-Company is equal to zero percent.
(e) PVU Factor Updates:
The Customer may update the PVU-Customer factor or the Company
may update the PVU-Company factor quarterly using the method set
forth in subsection (C)(1), above. If the Customer chooses to submit
such updates, it shall forward to the Company, no later than 15 days
after the first day of January and/or July of each year a revised PVU-
Customer factor and supporting documentation. Once verified by the
Company the revised PVU-Customer factor will apply prospectively
and serve as the basis for billing until superseded by a new verified
factor.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 150
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(d) Initial PVU Factor
If the PVU factor is not available and/or cannot be implemented in the
Company’s billing systems by December 29, 2011, once the factor is
available and can be implemented, the Company will adjust the
Customer’s bills to reflect the PVU retroactively to December 29,
2011. In calculating the initial PVU, the Company will take the
Customer-specified PVU-Customer into account retroactively to
December 29, 2011, provided that the Customer provides the factor to
the Company prior to April 15, 2012. If the Customer does not furnish
the Company with a PVU-Customer, the Company will utilize a PVU-
Customer equal to zero percent.
The initial PVU-Company is equal to zero percent.
(e) PVU Factor Updates:
The Customer may update the PVU-Customer factor or the Company
may update the PVU-Company factor quarterly using the method set
forth in subsection (C)(1), above. If the Customer chooses to submit
such updates, it shall forward to the Company, no later than 15 days
after the first day of January and/or July of each year a revised PVU-
Customer factor and supporting documentation. Once verified by the
Company the revised PVU-Customer factor will apply prospectively
and serve as the basis for billing until superseded by a new verified
factor.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 151
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(f) PVU Factor Verification
i. Not more than twice in any year, the Company may request from
the Customer an overview of the process used to determine the
PVU factor(s), the call detail records, description of the method
for determining how the Customer's end-users originate and
terminate calls in IP format, and other information used to
determine the Customer's PVU factor(s) furnished to the
Company in order to validate the PVU factor(s) supplied. The
Customer shall comply with each such Company request, and
shall reasonably supply the requested data and information
within 15 days of the Company's request.
ii. The Company may dispute the Customer's PVU factor(s) based
upon:
a. A review of the requested data and information provided by
the Customer;
b. The Company's reasonable review of other market
information, FCC reports on VoIP lines, such as FCC Form
477, or state level results based on the FCC's Local
Competition Report, or other relevant data;
c. A change in a reported PVU factor by more than five
percentage points from the preceding quarter.
iii. If, after review of the data and information, the Customer and
the Company establish revised a PVU factor(s), the Company
will begin using the revised PUV factor(s) in the next billing
cycle.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 151
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.5. Billing and Jurisdictional Reporting Requirements, Continued
7.5.1. Obligations of the Customer, Continued
7.5.1.3. VoIP-PSTN Traffic, Continued
(f) PVU Factor Verification
i. Not more than twice in any year, the Company may request from
the Customer an overview of the process used to determine the
PVU factor(s), the call detail records, description of the method
for determining how the Customer’s end-users originate and
terminate calls in IP format, and other information used to
determine the Customer’s PVU factor(s) furnished to the
Company in order to validate the PVU factor(s) supplied. The
Customer shall comply with each such Company request, and
shall reasonably supply the requested data and information
within 15 days of the Company’s request.
ii. The Company may dispute the Customer’s PVU factor(s) based
upon:
a. A review of the requested data and information provided by
the Customer;
b. The Company’s reasonable review of other market
information, FCC reports on VoIP lines, such as FCC Form
477, or state level results based on the FCC’s Local
Competition Report, or other relevant data;
c. A change in a reported PVU factor by more than five
percentage points from the preceding quarter.
iii. If, after review of the data and information, the Customer and
the Company establish revised a PVU factor(s), the Company
will begin using the revised PUV factor(s) in the next billing
cycle.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 152
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.6. Rates
7.6.1. Application of Rates
The rates associated with Carrier Common Line Service, Switched Transport Service
and Local Switching Service are applied to all access minutes of use that originate and
terminate at the Company's local switch.
7.6.2. Rate Categories
Following is a description of the rate categories for the facilities required to provide
Switched Access Services to the Customer.
7.6.2.1. Carrier Common Line Service
Carrier Common Line Service provides for the use of the Company's
common lines by Customers for access to End Users to furnish intrastate
telecommunications service.
7.6.2.2. Switched Transport Service
Switched Transport Service provides the transmission facilities between the
Customer's premises and the end office switch(es) where the Customer's
traffic is switched to originate or terminate its communications.
7.6.2.3. Local Switching Service
Local Switching Service provides a switch path from the Company's local
subscribers to its local switches.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 152
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.6. Rates
7.6.1. Application of Rates
The rates associated with Carrier Common Line Service, Switched Transport Service
and Local Switching Service are applied to all access minutes of use that originate and
terminate at the Company's local switch.
7.6.2. Rate Categories
Following is a description of the rate categories for the facilities required to provide
Switched Access Services to the Customer.
7.6.2.1. Carrier Common Line Service
Carrier Common Line Service provides for the use of the Company's
common lines by Customers for access to End Users to furnish intrastate
telecommunications service.
7.6.2.2. Switched Transport Service
Switched Transport Service provides the transmission facilities between the
Customer's premises and the end office switch(es) where the Customer's
traffic is switched to originate or terminate its communications.
7.6.2.3. Local Switching Service
Local Switching Service provides a switch path from the Company's local
subscribers to its local switches.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 153
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.6. Rates, Continued
7.6.3. Rating and Billing of Transport Where More Than One Company is Involved
Switched Access Service to a Customer may involve more than one Company for the
provision of transport service. Each Company will provide its portion of transport to
the interconnection point with the next Company. The mileage used to calculate
charges for the Company's Transport Service will be based the Company's percentage
of network facilities used to provide the service. Other companies involved with the
transport service may bill according to their own tariffs or price lists.
7.6.4. Originating Non-8YY Carrier Common Line Service Rates
Non-Ready Line Service, per access minute
Originating, per access minute
7.6.5. Switched Transport Service Rates
Rate per Access Minute
$0.000000
$0.000000
Rate per Access Minute
Originating Non-8YY Local Transport $0.010000
7.6.6. Local Switching Service Rates
Originating Non-8YY Local Switching
Terminating Local Switching
Originating 8YY Rates
7.6.7. 800 Database Access Service
Basic (per Query)
Vertical Feature Query
Rate per Access Minute
$0.017500
$0.003500
$0.000000
**8YY and Terminating rates are located in Section 5.0 of the Company's FCC Switched Access
Tariff available at www.zayo.com/policies/us-tariffs/.
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 153
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.6. Rates, Continued
7.6.3. Rating and Billing of Transport Where More Than One Company is Involved
Switched Access Service to a Customer may involve more than one Company for the
provision of transport service. Each Company will provide its portion of transport to
the interconnection point with the next Company. The mileage used to calculate
charges for the Company's Transport Service will be based the Company's percentage
of network facilities used to provide the service. Other companies involved with the
transport service may bill according to their own tariffs or price lists.
7.6.4. Originating Non-8YY Carrier Common Line Service Rates
Rate per Access Minute
Non-Ready Line Service, per access minute $0.000000
Originating, per access minute $0.000000
7.6.5. Switched Transport Service Rates
Rate per Access Minute
Originating Non-8YY Local Transport $0.010000
7.6.6. Local Switching Service Rates
Rate per Access Minute
Originating Non-8YY Local Switching $0.017500
Terminating Local Switching **
Originating 8YY Rates **
7.6.7. 800 Database Access Service
Basic (per Query) $0.003500
Vertical Feature Query $0.000000
**8YY and Terminating rates are located in Section 5.0 of the Company’s FCC Switched Access
Tariff available at www.zayo.com/policies/us-tariffs/.
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 154
SECTION 7 - SWITCHED ACCESS SERVICES, Continued
7.6. Rates, Continued
7.6.8. Service Date Change Charge Non-Recurring Charge
Per Order $40.00
7.6.9. Design Change Charge
Non-Recurring Charge per Order $50.00
7.6.10. Expedited Order Charge
Non-Recurring Charge per Order $35.00
7.6.11. Presubscription Rates and Charges
PIC Change, per line
Unauthorized PIC Change, per line
Interexchange Initiated Conversion, per line
Non-Recurring Charge
$5.00
$20.00
$10.00
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
Zayo Group, LLC Idaho PUC Price List No. 1
Original Sheet No. 154
Issued: October 25, 2023 Effective: January 1, 2024
Issued By:
Corporate Counsel
1821 30th Street, Unit A
Boulder, CO 80301
[phone]
SECTION 7 – SWITCHED ACCESS SERVICES, Continued
7.6. Rates, Continued
7.6.8. Service Date Change Charge Non-Recurring Charge
Per Order $40.00
7.6.9. Design Change Charge
Non-Recurring Charge per Order $50.00
7.6.10. Expedited Order Charge
Non-Recurring Charge per Order $35.00
7.6.11. Presubscription Rates and Charges
Non-Recurring Charge
PIC Change, per line $5.00
Unauthorized PIC Change, per line $20.00
Interexchange Initiated Conversion, per line $10.00
Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJanuary 1, 2024Boise, Idaho