20150512Application.pdf

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Ms. Jean Jewell, Commission Secretary
Idaho Public Utilities Commission
472West Washington
Boise, D 83702 wvL--t-[5-olRE: Wide Voice,LLC
Application For Certificate of Public Convenience and Necessity to Provide Facilities-Based
and Resale Local Exchange Telecommunications Services
Dear Ms. Jewell:
Enclosed for filing please find the original and (7) copies of the Application of Wide Voice, LLC to
provide facilities-based and resale local exchange telecommunications services within the state of Idaho
and an original and one (l) copy of the local and switched access tariffs.
The Applicant is also submitting an original and seven (7) copies of its financial data, required as part of
this Application, under separate cover marked "confidential". Due to the competitive nature of the
telecommunications industry, Wide Voice respectfully requests that this information only be inspected by
Staff directly associated with this application and be kept from public disclosure as it contains highly
sensitive and proprietary information.
Any questions you may have regarding this filing should be directed to my attention at 407-740-3006 or
via email to [e-mail]. Thank you for your assistance in this matter.
Sincerely,
May 7,2015
Via Overnight Delivery
ry
Carey Roesel
Consultant to Wide Voice, LLC
Patrick J. Chicas - Wide Voice
Wide Voice - ID Local
IDLI5OO
cc:
file:
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Enclosures
CR/gs
2600 Maitland Center Parkway, Suite 300 - Maitland,FL 32751
P.O. Drawer 200 - Winter Park, FL 32790-0200 - Telephone: [phone] - Facsimile: [phone]
www.tminc.com
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
Application of
Wide Voice,LLC
Provide Facilities-based and Resale
Local Exchange Services Throughout Idaho
caseNo. \Al VL-F t5-P I
)
)
)
)
APPLICATION FOR CERTIFICATE OF PUBLIC
CONYENIENCE AND NECESSITY TO PROVIDE
FACILITIES-BASED AI\D RESALE LOCAL EXCHAI\GE
TELECOMMTINICATIONS SERVICBS
Pursuant to Title 62 of the Idaho Code and IDAPA 3l .01.1 I l, Wide Voice, LLC ("Wide Voice")
respectfully requests that the Idaho Public Utilities Commission ("Commission") to grant the Company a
Certificate of Public Convenience and Necessity to provide local exchange telecommunications services
within the State of Idaho.
In support of its Application, Wide Voice submits the following:
I. Proposed Seruices:
Wide Voice, LLC, proposes to offer competitive local exchange service, including exchange
access service, within the state of Idaho using its own facilities. It may also utilize resold services
available from the underlying ILEC or other facilities-based carriers. Petitioner will negotiate an
interconnection agreement with Qwest Corporation dba CenturyLink QC.
Idaho Local Application of
Wide Voice, LLC
Page I
(b)
Form of Business:
(a) Wide Voice, LLC is
(e)
in the State of Nevada. The main address of the
corporation is:
Wide Voice,LLC
410 South Rampart, Suite 390
Las Vegas, NV 89145
Telephone: [phone]
Facsimile: 702-825-2582
Toll Free: 844-844-8444
Website: www.widevoice.com
All correspondence, notices, inquiries and
Application should be addressed to:
Carey Roesel
Consultant to Wide Voice, LLC
Technologies Management, Inc.
2600 Maitland Center Parkway, Suite 300
Maitland, Florida 327 5l
Telephone: [phone]
Facsimile: [phone]
other communications regarding this
Email:[e-mail]
The Applicant is a Nevada Corporation, authorized by the Idaho Secretary of State to
transact business within the State of Idaho.
A copy of the Company's certified financials is attached as Exhibit E.
The Company's Registered Agent in Idaho is:
CT Corporation System
921 S Orchard Street, Suite G
Boise,ID 83705
Officers and Directors
Officers and Directors of Wide Voice, LLC are provided as Exhibit C.
Stockholders
Stockholders holding a 5%o or greater interest in the Company are provided as Exhibit D.
Idaho Local Application of
Wide Voice, LLC
Page2
(c)
(d)
III.Telecommunication Service
The Applicant anticipates it will begin to provide service as soon as this application is approved
by the Commission. Wide Voice proposes to provide resold and facilities-based local exchange
services through the combination of its own facilities and the resale of other carriers' facilities and
network elements. The Company intends to offer service immediately upon certification and
approval of its interconnection agreement. Wide Voice will be providing service to business
customers.
Service Territory
Wide Voice intends to offer service in the entire state of Idaho.
Financial Information
Wide Voice possesses the managerial, technical and financial ability to provide local
telecommunications service in the State of Idaho. Wide Voice has the financial resources to
enable the Company to successfully provide local telecommunications service in the State of
Idaho and the management team in place to manage its operations. Wide Voice provides its
financial statements as proof of its financial stability to provide the required services within the
State of Idaho as Exhibit E. A copy of current resumes of Wide Voice's management personnel
is attached as Exhibit F.
Illustrative Tariff
The Applicant's proposed local and access tariffs are included with this application as Exhibit H.
Idaho Local Application of
Wide Voice, LLC
Page 3
IV.
v.
YI.
vII.Customer Contacts
Applicant is responsible for all customer inquiries and complaints. The telephone number for
customer inquiries and complaints is provided by Wide Voice on the customer bill. Wide Voice's
Customer Service department may be accessed through a toll-free number: l-844-844-8444.
Customer service is available seven days a week, twenty-four hours a day.
The contact for resolution of customer complaints with the Commission is:
Patrick Chicas, President and CTO
Wide Voice,LLC
410 South Rampart, Suite 390
Las Vegas, NV 89145
Telephone: [phone]
Facsimile: 702-825-2582
Email:[e-mail]
V[I. InterconnectionAgreements
The Company is in the process of negotiating interconnection agreements with Qwest
Corporation dba CenturyLink QC and will have these agreements filed with the Commission
prior to offering any local services.
IX. Compliance with Commission Rules
The Applicant has reviewed all of the Commission rules and agrees to comply with them.
Idaho Local Application of
Wide Voice, LLC
Page 4
X. Escrow Account or Security Bond
(If a company required advance deposits by its customers, the company must submit a signed
copy ofan escrow account with a bonded escrow agent or a security bond. The escrow or bond
shall be sufficient to meet customer deposit refunds in case of company default.)
(At the commission discretion, an additional deposit may be required to keep customers whole in
case of company default)
(The Commission will review the individual requirement of establishing an escrow or security
account by the Company upon good showing by the Company for a period of two years.
Wide Voice will not be requiring any advanced payments or prepaid services that will require a
bond.
In support of this Application, the following exhibits are attached hereto:
Exhibit A -
Exhibit B -
Exhibit C -
Exhibit D -
Exhibit E -
Exhibit F -
Exhibit G -
Exhibit H -
Certifi cate of lncorporation;
Certificate of Authority to Transact Business in the State of Idaho;
Officers and Directors
Stockholders
Financial Statements
Profiles of Senior Management Key Personnel
Proposed service area map (Rule I l2(c))
Proposed Local Exchange and Access Tariffs
Idaho Local Application of
Wide Voice, LLC
Page 5
This Application demonstrates that Wide Voice, LLC possesses the technical, financial and managerial
resources to provide local exchange and interexchange service in Idaho.
Wherefore, Wide Voice, LLC respectfully requests that the Commission:
1.grant Wide Voice authority to operate as a provider of resold and facilities-based basic
local exchange and resold interexchange telecommunications services within the State of
Idaho;
grant the waivers requested in this Application; and
grant such other relief as it deems necessary and appropriate.
Respectfu lly submitted,
Wide Voice, LLC
2.
J.
President and CTO
Wide Voice,LLC
410 South Rampart, Suite 390
Las Vegas, NV 89145
ldaho Local Application of
Wide Voice,LLC
Page 6
OFFICEOFTIIE
SECRETARY OF STATE
Certilied Copy
May l0,20ll
Job Number: C20110506-1572
Reference Number: 00003105572-63
Expedite:
Through Date:
The undersigned filing officer hereby certifies that the attached copies are true and exact
copies of all requested staternents and related subsequent documentation filed with the
Secretary of State's Office, Commercial Recordings Division listed on the attached
report.
STATE OFNEVADA
ROSS MILLER
Secretary ofSnp
Document Number(s) Description
20070585550-97 Articles of Organization
Certlfied By: Christine Rakow
Certifi cate Number: C201 1 0506-'1 572
You may verify this cortificate
online at http://www.nvsos.gov/
Commercial Recording Dtvlsion
202 N, Carson Sheet
Carson City, Nevada 891014069
Telephone [phone]
FaxQ75) 68+7138
SCOTTW ANDERSON
Deputy kc:retary
for C omm erc ial Record i ngs
Number of Pages
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Respectfully,-' z*
ROSS MILLER
Secretary ofState
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WIDE VOICE, LLC
Exhibit B
Certificate of Authority to Transact Business within the State of Idaho
AP PLI CAN O N F OR C ERTI F I CATE
OF AUTHORITY FOR FOREIGN
LIMITED LIABILITY COMPANY
(lnstructions on back of application)
1. The name of the limited liability company is:
?0l3OtC3t fiHIt:20
tlli'r. : '. :'--t'a.l/; ij.:, i, 1.. .r1,,!.L
$iir,:,_i tiilij"'
3.
4.
Wde Voice,LLC
lf the name of the limited liability company is not permissible or is not available in ldaho, the
nametheforeign limited liability companywill use in ldaho is:
The jurisdic{ion underwhose laws the limited liability company is formed is:
The name and complete street address of the registered agent in ldaho is:
CTCorpor*ion System 921 S. Orchard Suite G Boise, lD 83705
The street and mailing address of the limited liability company's principal office is:
410 South Rampart, Suib 390, Las Vegas. NV 89145
Slreet A&css
Malfitp A*trcss, ll clilfe/,"nt
The street and mailing address of the limited liability cornpany's office in the jurisdiction
undeiwhose laws it is organized is:
410 South Rampaft, Suite 390, Las Vegas, NV 80145
ttlathry 11412u, tr dltte,efrt
7. The name and mailing address of at least one member or manager:
Patrick J. Chlcas 410 South Rampart, Suite 390, Las Vegas, NV89145
NV
The mailing address forfuture correspondence:
410 South Rampart, Suite 390, tas Vegas, NV 89145
PaMck J. Ghicas, Managing Member
lwd l,lanE
Secrfrry of Statc u!. only
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v\tszJl+a
CERTIFICATE OF EXISTENCE
WITTI STATUS IN GOOD STAI\DING
I, ROSS MILLER, the duly elected and qualified Nevada Secretary of State, do hereby certiry
that I am, by the laws of said State, the custodian of the records relating to filings by
corporations, non-profit corporations, corporation soles, limited-liability companies, limited
partrrerships, limited-liability partrerships and business tnrsts prusuant to Title 7 of the Nevada
Revised Statutes which are either presently in a status of good standing or were in good standing
for a time period subsequent of 1976 and am the proper officer to execute this certificate.
I firther certi$ that the records of the Nevada Secretary of State, at the date of this certificate,
evidence, WIDE VOICE, LLC, as a limircd liability compaoy duly organized rurder the laws of
Nevada and existing under and by virtr.re of the laws of the State of Nevada since August 27,
2007, and is in good standing in this state.
IN WITNESS WHEREOF, I have hereunto set my
hand and affrxed the Great Seal of State, at my
office on December 26,2013.GA
ROSS MILLER
Secretary of State
Electronic Certificate
Csrtificate Number: C201 31 226-0480
You may verlff hls electronlc certlficate
online at hfrp:llwww.nvror.govl
WideVoice,LLC
Offrcers and Directors
All officers and directors can be reached at the Company's headquarters location: 410 South Rampart,
Suite 390, Las Vegas, l.IV 89145 or atI-844-844-8444.
Officers:
Patrick Chicas
Directors:
Patrick Chicas
Managing Member
Managing Member
WIDE VOICE, LLC
Exhibit D
Stockholders
Treasure Island Telecommunications Trust
Patrick Chicas
Tandy DeCosta
wrDE voICE, LLC
Exhibit E
Financial Statements
Financial Statements are provided under seal as confidential.
WIDE VOICE, LLC
Exhibit F
Profiles of Senior Management Key Personnel
Wide Voice Management Biographies
Patrick Chicas, President & Chief Technical Oficer
Mr. Chicas is the founder of WideVoice, LLC and serves as its President and Chief Technical Officer.
Mr. Chicas was a co-founder of the CLEC and VoIP provider CommPartners, LLC in June 2003 to 2008,
serving as its Chief Technology Officer.
Mr. Chicas is responsible for the network architecture and topology, vendor selection, POP construction
and all engineering aspects of the Company. From August 2000 to November 2003, Mr. Chicas was the
president, co-Chairman and a member of the board at Rubicon Media Group, an lnternet publishing
concern. From March 1999 to August 2000, Mr. Chicas was the Vice President for Data Services at
Mpower Communications. While at Mpower, Mr. Chicas designed the company's VoIP network for
small business services. From January 1997 to September 1998, Mr. Chicas was the first executive hire
and Vice President of Operations at Digital Island, lnc. Mr. Chicas has prior telecommunications
experience with PacTel Cellular (now Verizon) and GTE Mobilnet (now Verizon). As an early participant
in Internet-related businesses, Mr. Chicas was a co-founder of Hawaii Online's Intemet Access Service.
Hawaii Online was the first statewide ISP in Hawaii and was ultimately sold to GST Communications.
Mr. Chicas also cofounded LJ.net, an ISP founded to serve rural communities in the western United
States. Mr. Chicas resides in Las Vegas, Nevada.
Andrew Nickerson, Chief Executive Officer
Mr. Nickerson joined Wide Voice, LLC as CEO in August 2014 to continue its successful growth of
connecting applications and services to the PSTN. Mr. Nickerson has over 13 years' experience in the
telecommunications industry, spending the previous 4 years with leading Skype & Microsoft's carrier
partnerships and business development initiatives. Prior to Skype, Mr. Nickerson s served as an
independent consultant to several application providers, financial institutions and carriers interested in
expanding their business in the global communications industry. In addition, he was the CFO of a VoIP
service provider startup that raised over $l8M in venture funding and served customers like AT&T,
Sprint, Vodafone and Telefonica.
Mr. Nickerson earned a Bachelor's degree in Accounting from Santa Clara University and his MBA from
The Wharton School of Business with majors in finance and entrepreneurial management. Mr. Nickerson
resided in Manhattan Beach, CA with his wife and 2 kids and in his spare time he enjoys training for and
competing in triathlons.
Wide Voice Management Biographies (Continued)
Tandy DeCosta, (Co-founder) - Director, Telephony Services
Ms. DeCosta is a co-founder of Wide Voice, LLC and serves as Director of Telephony Services. Ms
DeCosta handles all aspects of day-to-day operations.
Ms. DeCosta is responsible for all day-to-day operations of Wide Voice, LLC, including regulatory,
CLEC build out, traffic engineering and network planning. From 2004 to 2010 Ms DeCosta was Director
of Translations at CommPartners, LLC handling LCR routing, traffic engineering, SS7 and network
engineering and build out. From 1999 to 2004 Ms. DeCosta worked at Qwest Wireless as a Tier 5
support in their Advanced Technical Assistance Center, as well as handling routing/translations in DMS
and 5ESS switches. From l99l to 1999 Ms. DeCosta worked at GTE Mobilnet (now Verizon), in
Hawaii, handling RF engineering as well as cell site management and troubleshooting. From 1986 to
l99l Ms. DeCosta worked for Honolulu Cellular (now AT&T wireless), handling cell site management,
including install and RF engineering. From 1984-1986 Ms. DeCosta worked for Rochester Telephone
Hawaii, working on installation and translations of large PBX systems, including automatic call
distribution (ACD) and class five features.
Ms. DeCosta is originally from Hawaii but now resides in Grand Junction CO.
Erla Erlingsdottir, Senior Manager of Telephony Semices
Ms. Erlingsdottir has recently joined Wide Voice,LLC to help manage
states.
CLEC build out to 50
Ms. Erlingsdottir is responsible for managing and implementing all facets of the 50 state CLEC build out
for Wide Voice, LLC. Prior to joining the company Ms. Erlingsdottir worked at Level3 Communications
from January 2009 to August 20 13 as a Product Manager as well as a Senior Software Engineer, handling
all routing and costing functions, including updating production environments. From October 2004 to
January 2009 Ms. Erlingsdottir worked at CommPartners handling routing, LNP, SS7, trunk builds and
other switch build out provisioning. From April 2001 to October 2004 Ms. Erlingsdottir worked at Qwest
Wireless, as a Wireless Translations Engineer, handling routing, technical support and product design for
the CO region, until Qwest Wireless decided to outsource their network to Sprint. From October 1999 to
April 2001 Ms. Erlingsdottir worked at ICG Communications as a Complex Translations Engineer,
handling switch routing and trunk builds, as well as provisioning process improvements. From March
1998 to October 1999 Ms. Erlingsdottir worked at TCG/AT&T Local Services, learning customer service,
order fulfillment and finally becoming a translator in their DMS and 5ESS switches. Also handled
training other teams on provisioning processes.
Ms. Erlingsdottir resides in Denver, CO but is originally from Iceland.
WIDE VOICE, LLC
Exhibit G
Proposed Service Area Map
Wide Voice seeks statewide authority to offer its services.