20081112September Metric Met.pdf

Ki A. Doug
Senior Sta Consultat
Nortwest Region
\len
RECEhkW'
1\\\\9 NO" rz.~" \O~ 30
\OJ\HO i&X~W.;s\m.;t
U1'L\1\ES . .
~veZl
,HQE0F6
60 Hidd Rige
Irng, Texas 15038November 11, 2008
Phone [phone]
Fax [phone]
VI ELECTRONIC & OVERNGHT MAIL
Ms. Carolee Hall
Telecommunications Division
Idaho Public Utities Commssion
472 West Washington Strt
Boise, ID 83720-0074
V7-N --T- 0'7 --03
Subject: VERIZON NORTHWST INC. SERVICE QUALITY REPORT - September 08.
Dear Ms. Hall:
Verizon Nortwest Inc. notified the Commssion on September 12, 2008 that it had not met the
metrc of 90% cleared for out of service trouble reports for the months of May 2008 (88%), June
2008 (84%) and July 2008 (84%). The Company also notified you on October 10, 2008 that we
had met the metrc for the month of August 2008 with 97% of the out of service tickets cleared
on tie. The purose of ths letter is to notify you tht Verizon has met the metrc with 93% for
the month of September 2008.
Please cal me at [phone] if you have any questions.
Sincerely,1f~~
Kim Douglass
Public Afai, Policy & Communcation