HomeMy WebLinkAbout20081014August 2008 Service Quality Report.pdfKi A. Do
Senor Sta Consutat
Norwest Region
RECEIVED
. OCT 14 AM 10: 22
~velZf
IDAHO P
UTILITIES C
tr..l.'\..'
¡SSION HQE02F6
60 Hidd Ridge
Irng, Texa 75038
October 10,2008 Phone 972-718-3418
Fax 972-719-794
VI ELECTRONIC & OVERNGHT MAIL
Ms. Carlee Hal
Telecommunications Division
Idaho Public Utilities Commssion
472 West Washington Street
Boise, il 83720-0074
Subject: VERIZON NORTHWST INC. SERVICE QUALIT REPORT - August OS.
Dear Ms. Hall:
Enclosed are the temporar Service Quality Measurements for Verizon Nortwest Inc. for the
month of August 2008 as required by Order No. 30483 in Case No. VZN-T-07-03.
There were a tota of 24 local service outages reported to the Company in the month of August
2008 in the exchanges of Orofino, Peck, Pierce and Weippe. None of these local service outages
afected more than 10 customers. Five of the 24 local services outages were not restored with
24 hour. Therefore, 5 customers received a cret for their basic local exchange service for ths
month.
Pleae call me at (972) 718-3418 if you have any questions.
Sincerely,
fjtf
Kim Douglass
Public Afais, Policy & Communication
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