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HomeMy WebLinkAbout20080812June 2008 Service Quality Report.pdfKi A. Do Senior Sta Cotat Norwet Region \ i)'- '- ~.vemø HQE02F6 60 Hidd Ridge Irg, Texa 7508 August 11, 2008 Phone 972-718-34 18 Fax 972-719-7948 VI ELECTRONIC MAn. & DHL Ms. Carlee Hal Telecommuncations Division Idaho Public Utities Commssion 472 West Washington Strt Boise, ID 83720-0074 vzA/- T - 07-03 Subject: VERION NORTHT INC. SERVICE QUALIT REPORT - June 08. Dear Ms. Hal: Enclosed are the temporar Service Qualty Measurments for Verizon Nortwest Inc. for the month of June 2008 as reuird by Order No. 30483 in Case No. VZN-T-07-03. There were a tota of 21 local service outages reported to the Company in the month of June 2008 in the exchanges of Orofino, Peck, Pierc and Weippe. None of these local service outages afecte more than 10 customers. One of the 21 local services. outages was not restored with 24 hour. Therefore, 1 customer reeived a cret for their basic local exchange service for ths month. Please cal me at (972) 718-3418 if you have any questions. Sincerely,'/?rrÚJu~ Ki Douglass Public Afai, Policy & Communication -M0i..0 Il-iZN::.0Z CUVI (QU..M00II0M ÒZ~ CU "C~0~ CUQ.- t=0Co CUc: =-.'!.(QUc:i..a VI cucuu~.~.i t=cuV'0 u 00z::0CQ.000NNcu.¡:.i cu (Q c ::"C :i-, -N N N iJ M co M N0ii::s.. 00 ,.M M ,.co M0"I;:II~ N iJ 0 M 00 co M M0i..a.c: 00 0 0 0 00co0i..II~ 00 rt M N o: co M0i.i CILL 0"M N M rt co M0ii:II.. rt M M rt 00o:o:r-9u CI0 CIbDi:II.su)(w 0Z L.L.0.LI :.u 0.-0 U 0:II0:L.L...L.;:000.õ:l-I. *;:CIIQ. Eouo.. "Celt:oQ.elciIIeltiII..:io elu.~ el11 G .9-o..el.c E:iz ñi ~ IICI..IIoi:¡¡o..o CI.s..i: VI Q) :~ .ü~ .Q"0n:.. Q):;n: 3:e.!: E Q) i: .so ..~ 0n: .... "' :J Q)"' .._ n:o "' VIVI ..~ g "EII ~ti II~ "'"' ~ Q) VI1: =o VIc. Q)~ ?i..VI :JQ) 0ti Q) 2 u g .~ Q) Q)u VI ~ ~ ~ .Q n: cùu ió .Q "0 :c ~"':: Ü Q)i: Õ* z - '*'*'*'* co 0 0 0 090iJ00 i:M M M :s..- '*'*'*'*co 00 00 0 0000000I;:MII~- '*'*c:'*co 0 0 -0000z0~M M Ma.c:- '*~~~co 090 z z z..MII~- '*'*'*'*co rt 0 0 00~0 0 iJiMM.i CILL- '*'*'*'*co 0"0 0 000000iMMi:II.. '*'*'*'*rt 0 0 0r-0"0 0 00MMMiU CI0 . CIbDCII.su)(w 0Z L.L. u:0.:.u 0.0 U 0:0:L.WW;:0 0.0. "*oen ~~el.-.co "Cel..IIelÜ 11oo "* 1:oc. Q)0:oV' Cl 0 M 0 0 co0ii::s..-rt M M 0coo.i;:II~--0 0 0 0 co0i..a.c:-0 0 0 0co9..II~"-rt 0 0 M co0i.i CILL-M 0 N 0 co0ii:II..I-rt 0 0 0 r- .9uCI0 i- Q)bDCII.su)(w 0Z w w0.LI :.u 0.0 U 0:0:w w w-0 0.õ:;: *II.~"Cel..U 11oo-o..el.c E:iz VI..::o.s o:N.. Q):;o V'oo Q) E:¡.. .Ei: Q):;.ti VI.'!"' ~u V'oo VIQ)"'::Üi: * IIÕ.. Ve r i z o n N o r t h w e s t I n c . Id a h o P U C S e r v i c e Q u a l i t y R e p o r t ( P e r O r d e r N o . 3 0 4 8 3 , C a s e N o . V Z N - T - 0 7 - 0 3 ) Ju n e 2 0 0 8 De t a i l s f o r L o c a l S e r v i c e O u t a g e s a f f e c t i n g m o r e t h a n 1 0 c u s t o m e r s Mo n t h Lo c a t i o n Ca u s e Co r r e c t i v e A c t i o n De c - 0 7 Or o f i n o - R e m o t e s w i t c h i n g u n i t a t E u r e k a R i d g e Ri n g g e n e r a t o r t r i p p e d Te c h n i c i a n w a s d i s p a t c h e d t o r e s e t a n d r e s t o r e eq u i p m e n t b a c k t o n o r m a l Ja n - D B No n e q u a l i f i e d . Fe b - D B No n e q u a l i f i e d . Ma r - D B No n e q u a l i f i e d . Ap r - D B No n e q u a l i f i e d . Ma y - D B No n e q u a l i f i e d . Ju n - O B No n e q u a l i f i e d . No t e : U n l e s s n o t e d i n t h e " C a u s e " c o l u m n a b o v e , l o c a l s e r v i c e o u t a g e s l i s t e d a r e n o t r e l a t e d t o t h e m i c r o w a v e r a d i o f a c i l i t i e s i n t h e O r o f i n o a r e a . De t a i l s