20080313January 2008 Service Quality Report.pdf

~."anKi A. Doglas
Senior Sta Consutat
Nortwest Region
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HQE0F60
60 Hidden Ridge
Iring. Texa 75038
March 11, 2008 Phone [phone]
Fax [phone]
VI ELECTRONIC MAIL & DIl
Ms. Carolee Hal
Telecommunications Division
Idaho Public Utilities Commssion
472 West Washington Street
Boise, ID 83720-0074
V2AJ-i-67-0-3
Subject: VERIZON NORTHWEST INC. SERVICE QUALITY REPORT - January 08.
Dear Ms. Hall:
Enclosed are the temporar Service Qualty Measurements for Verizon Nortwest Inc. for the
month of Januar 2008 as required by Order No. 30483 in Case No. VZN-T-07-03.
There were a tota of 13 local service outages reported to the Company in the month of Januar
2008 in the exchanges of Orfino, Peck, Pierce and Weippe. None of these local service outages
afected more than 10 customers. Thee of the 13 local services outages were not restore withn
24 hours. Therefore, 3 customers received a cret for their basic local exchange service for ths
month.
Please call me at [phone] if you have any questions.
i¿:mlb~
Ki Douglass
Public Afai, Policy & Communication
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